FREE ENGLISH PANASONIC TX-55GX555B (01) PDF USER GUIDE
FREE ENGLISH PANASONIC TX-55GX555B (01) PDF USER MANUAL
FREE ENGLISH PANASONIC TX-55GX555B (01) PDF OWNER GUIDE
FREE ENGLISH PANASONIC TX-55GX555B (01) PDF OWNER MANUAL
FREE ENGLISH PANASONIC TX-55GX555B (01) PDF REFERENCE GUIDE
FREE ENGLISH PANASONIC TX-55GX555B (01) PDF INSTRUCTION GUIDE
FREE ENGLISH PANASONIC TX-55GX555B (01) PDF REFERENCE MANUAL
FREE ENGLISH PANASONIC TX-55GX555B (01) PDF INSTRUCTION MANUAL
FREE ENGLISH PANASONIC TX-55GX555B (01) PDF OPERATING INSTRUCTIONS
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How can I access the E-Manual for my TV?
What are the basic safety precautions for using this TV?
- Read the instructions fully before installing or operating.
- Use the TV at an altitude of less than 2000 meters above sea level, in dry locations, and in moderate or tropical climates.
- The TV is intended for household/general use but can be used in public places.
- Leave at least 5cm of free space around the TV for ventilation. Do not block ventilation openings.
- Ensure the power cord plug is easily accessible. Do not place items on the power cord. Handle the plug carefully, do not unplug by pulling the cord, and never touch it with wet hands. A damaged cord must be replaced by qualified personnel.
- Do not expose the TV to dripping/splashing liquids or place liquid-filled objects on or above it.
- Do not expose the TV to direct sunlight or open flames.
- Do not place heat sources near the TV.
- Do not place the TV on the floor or inclined surfaces.
- Keep plastic bags away from babies, children, and animals to avoid suffocation.
- Attach the stand carefully and tighten screws firmly. Do not over-tighten.
- Do not dispose of batteries in fire or with hazardous materials.
- Batteries must not be exposed to excessive heat.
- Avoid excessive sound pressure from earphones/headphones to prevent hearing loss.
- NEVER let anyone, especially children, push or hit the screen or push objects into openings.
- Disconnect the TV from the mains during extreme weather (storms, lightning) or long inactivity periods.
What do the symbols on the TV mean?
- Square symbol (Class II Equipment): Designed so it doesn’t require a safety connection to electrical earth.
- Square with inner circle symbol (Class II Equipment With Functional Earthing): Class II design, but uses an earth connection for functional purposes.
- Earth symbol in circle (Protective Earth Connection): Terminal intended for connection of the protective earthing conductor.
- Lightning bolt symbol (Hazardous Live Terminal): Terminal(s) is/are hazardous live under normal operating conditions.
- Exclamation mark in triangle symbol (Caution, See Operating Instructions): Marked area(s) contain(s) user-replaceable coin or button cell batteries. Refer to instructions.
- CLASS 1 LASER PRODUCT: Contains a Class 1 laser source safe under reasonably foreseeable operating conditions.
Additional markings on the device:
- ! Caution: Indicates a risk of serious injury or death.
- ▲ Risk of electric shock: Indicates a risk of dangerous voltage.
- Maintenance symbol: Indicates an important maintenance component.
What is the warning regarding coin/button cell batteries?
How can I prevent the TV from falling?
- Use cabinets or stands recommended by the TV manufacturer.
- Only use furniture that can safely support the TV.
- Ensure the TV does not overhang the edge of the supporting furniture.
- Avoid placing the TV on tall furniture (like cupboards or bookcases) without anchoring both the furniture and the TV to a suitable support.
- Do not stand the TV on cloth or other materials placed between the TV and supporting furniture.
- Educate children about the dangers of climbing on furniture to reach the TV or its controls.
What are the warnings for wall mounting the TV?
- Read the instructions before mounting your TV on the wall.
- The wall mount kit is optional (obtain from your local dealer if not supplied).
- Do not install the TV on a ceiling or an inclined wall.
- Use the specified wall mounting screws and accessories.
- Tighten the wall mounting screws firmly to prevent the TV from falling. Do not over-tighten.
- Using other brackets or installing one yourself carries risks of personal injury and product damage. Always ask your dealer or a licensed contractor to secure the brackets for safety. Damage caused by installing without a qualified installer voids the warranty.
- Read accessory instructions carefully and ensure the TV won’t fall off.
- Handle the TV carefully during installation to avoid damage from impact or other forces.
- When fixing wall brackets, always check for electrical cables or pipes in the wall first.
- To prevent falls and injury, remove the TV from its fixed wall position when no longer in use.
How should I clean the TV screen, cabinet, and pedestal?
Regular care: Gently wipe the surface of the display panel, cabinet, or pedestal with a soft cloth to remove dirt or fingerprints.
For stubborn dirt:
- First, clean the dust from the surface.
- Dampen a soft cloth with clean water or diluted neutral detergent (1 part detergent to 100 parts water).
- Wring the cloth out firmly. (Important: Do not let liquid enter the TV as it may cause product failure).
- Carefully wipe the surface to moisten the dirt, then wipe it away.
- Finally, wipe away all moisture.
What precautions should I take when cleaning the TV?
- Do not use a hard cloth or rub the surface too hard, as this may cause scratches.
- Avoid exposing surfaces to insect repellent, solvent, thinner, or other volatile substances, as this can degrade surface quality or cause paint peeling.
- The display panel surface is specially treated and easily damaged. Do not tap or scratch it with fingernails or hard objects.
- Prevent the cabinet and pedestal from contacting rubber or PVC substances for extended periods, as this can degrade surface quality.
How do I clean the mains plug?
How do I assemble the TV pedestal?
- Take the pedestal(s) and TV from the packing case.
- Place the TV screen-down onto a clean, soft, flat, and firm work table (larger than the TV) using a cloth or blanket for protection.
- Do not hold the screen panel part.
- Ensure you do not scratch or break the TV.
- The stand consists of two pieces. Install these pieces together.
- Place the assembled stand(s) onto the mounting pattern(s) on the rear of the TV.
- Insert the provided screws (M4 x 12) and tighten them gently until the stand is securely fitted (use 4 screws).
How do I remove the TV pedestal (e.g., for wall mounting)?
- Place the TV screen-down onto a clean, soft work table, similar to assembly. Allow the stand(s) to protrude over the edge of the surface.
- Unscrew the screws that fix the stand(s) (4 screws).
- Remove the stand(s).
What are the dimensions for wall-hanging bracket installation?
- 43″: 200 mm x 200 mm
- 49″: 200 mm x 200 mm
- 55″: 400 mm x 200 mm
- Diameter: M6
- Depth of screw (a): Minimum 10 mm, Maximum 13 mm
How can I reduce the TV’s energy consumption?
- Set the Energy Saving setting (in Settings > Picture menu) to Minimum, Medium, Maximum, or Auto. The TV will reduce consumption accordingly.
- Alternatively, you can set Energy Saving to Custom and adjust the Backlight level manually using Left/Right buttons on the remote.
- Set Energy Saving to Off to disable these automatic reductions.
- Use the Screen Off feature (see below).
- When the TV is not in use, switch it off or disconnect it from the mains plug.
What is the “Screen Off” feature and how does it work?
What are the main features of this TV?
- Remote controlled colour TV
- Fully integrated digital terrestrial/cable TV (DVB-T-T2/C)
- HDMI inputs for connecting devices
- USB input for media playback
- OSD menu system
- Stereo sound system
- Teletext
- Headphone connection
- Automatic programming system
- Manual tuning
- Automatic power down (after up to 8 hours)
- Sleep timer
- Child lock
- Automatic sound mute (when no transmission)
- NTSC playback
- AVL (Automatic Volume Limiting)
- PLL (Frequency Search)
- PC input
- Game Mode (Optional)
- Picture off function
- Ethernet (LAN) for Internet connectivity and service
- 802.11 a/b/g/n built-in WLAN Support
- Audio Video Sharing
- HbbTV
What is Ultra HD (UHD or 4K)?
What is High Dynamic Range (HDR) / Hybrid Log-Gamma (HLG) and how do I enable it for HDMI sources?
To watch HDR/HLG content received through an HDMI input, you need to set the related HDMI source input setting to Enhanced. This option is found in the Settings > System > Sources menu. The source device connected must also be compatible with at least HDMI 2.0a.
What accessories are included with the TV?
- Remote Control
- Batteries: 2 x AA
- Instruction Book
- Detachable stand
- Stand mounting screws (M4 x 12)
Why does my TV go into standby after 3 minutes with no signal?
Why did my TV switch to standby mode automatically due to inactivity (Auto TV OFF)? How can I change this?
Before switching to standby, a dialogue window appears for about 5 minutes. You can:
- Highlight Yes and press OK to switch to standby immediately.
- Highlight No and press OK to keep the TV on.
- Highlight Disable and press OK to keep the TV on and cancel the Auto TV OFF function for the current session.
How do I control the TV using the joystick control?
- Change Volume: Push joystick right (V+) to increase, left (V-) to decrease.
- Change Channel: Push joystick up (P+) or down (P-) to scroll through stored channels.
- Change Source: Press the centre of the joystick inwards. The sources list appears. Push up or down to scroll, then press the centre again to select (though the PDF doesn’t explicitly state the final selection step, this is typical behavior).
- Turn TV Off (Standby): Press the centre of the joystick inwards and hold it down for a few seconds.
- Turn TV On: Press the centre of the joystick inwards.
How do I operate the TV using the remote control (Main Menu, Input Selection, Channel/Volume)?
- Main Menu: Press the Home button to display the main menu. Use the directional buttons (Up, Down, Left, Right) to navigate and the OK button to select or set options. Press Return/Back or Home to exit a menu screen. Press EXIT to close the main menu.
- Input Selection: Press the Source button consecutively to cycle through and select different connected input sources.
- Changing Channels and Volume: Use the Programme +/- buttons to change channels and the Volume +/- buttons to adjust the volume.
How do I use the main TV menu (Home button)?
How can I customize the Home menu?
- Navigate to an option in another menu (e.g., a specific setting).
- Highlight the option and press the Down direction button on the remote.
- If available, select the Add to Home option and press OK.
- Highlight the item on the Home menu bar.
- Press the Down direction button.
- Select Delete or Move and press OK.
- If moving, use the Left/Right direction buttons to choose the new position and press OK.
How do I access the Electronic Programme Guide (EPG)?
- Press the Guide button on the remote control.
- Press the Home button, navigate to the TV menu item, press OK, then select Guide and press OK.
How do I access the Channel List?
- Press the OK button while watching TV (in DTV mode).
- Press the Home button, navigate to the TV menu item, press OK, then select Channels and press OK.
How do I set, edit, or cancel timers for TV events?
- Add a Timer: Select the Add Timer tab using Left/Right buttons and press OK. Set the options (channel, date, time, etc.) as desired and press OK to save.
- Edit a Timer: Highlight the previously created timer you want to edit. Select the Edit Selected Timer tab and press OK. Change the options as needed and press OK to save.
- Cancel a Timer: Highlight the timer you want to cancel. Select the Delete Selected Timer tab and press OK. A confirmation message appears; highlight Yes and press OK.
How do I access the TV settings?
How do I access and manage Apps?
- Launch an App: Highlight the app icon and press OK.
- Manage Apps (Add, Remove, Add to Home): Highlight the Add More option in the Apps menu and press OK (or press the Internet button on the remote if available). This opens a full-screen app management view.
- Add to Home: Highlight an installed app, select the option to add it to the Home menu bar, and press OK.
- Remove: Highlight an installed app, select the remove option, and press OK. Removed apps are no longer accessible from the Apps menu.
- Add New Apps: Highlight the shopping basket logo (market) in the upper left corner and press OK. Browse available apps, highlight one, press OK, then select Add to Apps and press OK again.
How do I manage input sources?
- Switching Sources: Press the Source button on the remote repeatedly to cycle through available inputs, or press Home, navigate to Sources, press OK, highlight the desired source, and press OK.
- Editing Source Settings: Press Home, navigate to Sources, press OK, then select Source Settings (the last option, usually represented by a gear icon) and press OK. Here you can:
- Edit the names of sources.
- Enable or disable sources.
- Set HDMI source options (Regular, Enhanced, Disabled).
What are the Source Settings options for HDMI (Regular, Enhanced, Disabled)? When should I use ‘Enhanced’?
- Regular: Use this setting if the connected device is HDMI 1.4 compatible. This affects the colour settings.
- Enhanced: Use this setting to watch 4K or HDR/HLG images from the HDMI source. The connected device must be compatible with HDMI 2.0 and subsequent versions (e.g., HDMI 2.0a for HDR). This also affects colour settings.
- Disabled: Use this setting to disable the selected HDMI source input.
How do I insert batteries into the remote control?
- Remove the back cover of the remote to reveal the battery compartment.
- Insert two size AA batteries.
- Make sure the (+) and (-) signs on the batteries match the polarity markings inside the compartment.
- Do not mix old and new batteries. Replace only with the same or equivalent type.
- Replace the back cover.
What should I do if the remote control batteries are low?
How do I connect the TV to the power supply?
- After unpacking, allow the TV set to reach ambient room temperature before connecting.
- Plug the power cable into the mains socket outlet.
How do I connect an aerial or cable TV feed?
What should I do before connecting any device to the TV?
What are the technical specifications of the TV?
| TV Broadcasting | PAL BG/I/DK, SECAM BG/DK | ||
| Receiving Channels | VHF (BAND I/III) – UHF (BAND U) – HYPERBAND | ||
| Digital Reception | Fully integrated digital terrestrial-cable TV (DVB-T-C) (DVB-T2 compliant) | ||
| Number of Preset Channels | 1 000 | ||
| Channel Indicator | On Screen Display | ||
| RF Aerial Input | 75 Ohm (unbalanced) | ||
| Operating Voltage | 220-240V AC, 50Hz. | ||
| Audio | A2 Stereo+Nicam Stereo | ||
| Headphone | 3.5 mm mini stereo jack | ||
| Audio Output Power (WRMS.) (10% THD) | 2 x 10 W | ||
| Networked Standby (W) | < 2 | ||
| Model | TX-43GX550B / TX-43GX551B / TX-43GX555B | TX-49GX550B / TX-49GX551B / TX-49GX555B | TX-55GX550B / TX-55GX551B / TX-55GX555B |
| Power Consumption (W) | 120 W | 120 W | 140 W |
| Weight (kg) | 10 Kg | 12.2 Kg | 16 Kg |
| TV Dimensions DxLxH (with stand) (mm) | 235 x 970 x 612 | 235 x 1105 x 688 | 249 x 1243 x 763 |
| TV Dimensions DxLxH (without stand) (mm) | 43/74 x 970 x 567 | 43/74 x 1105 x 642 | 43/75 x 1243 x 721 |
| Display | 16/9 43″ | 16/9 49″ | 16/9 55″ |
| Operation temperature and operation humidity | 0°C up to 40°C, 85% humidity max | ||
What are the specifications for the Wireless LAN transmitter?
| Frequency Ranges | Max Output Power |
|---|---|
| 2400 – 2483,5 MHz (CH1-CH13) | < 100 mW |
| 5150 – 5250 MHz (CH36 – CH48) | < 200 mW |
| 5250 – 5350 MHz (CH52 – CH64) | < 200 mW |
| 5470 – 5725 MHz (CH100 – CH140) | < 200 mW |
- Standard: IEEE 802.11.a/b/g/n
- Host Interface: USB 2.0
- Security: WEP 64/128, WPA, WPA2, TKIP, AES, WAPI
Are there any country restrictions for the wireless LAN?
| Country | Restriction |
|---|---|
| Bulgaria | General authorization required for outdoor use and public service |
| France | In-door use only for 2454-2483.5 MHz |
| Italy | If used outside of own premises, general authorization is required |
| Greece | In-door use only for 5470 MHz to 5725 MHz band |
| Luxembourg | General authorization required for network and service supply (not for spectrum) |
| Norway | Radio transmission is prohibited for the geographical area within a radius of 20 km from the centre of Ny-Ålesund |
| Russian Federation | In-door use only |
What DVB standards does this TV support?
- DVB-T / T2: Digital terrestrial services supporting MPEG2, MPEG4-AVC(H.264), and HEVC(H.265).
- DVB-C: Digital cable services supporting MPEG2, MPEG4-AVC(H.264), and HEVC(H.265).
Will all CI modules work with this TV?
What are the functions of the buttons on the remote control?
- Standby: Switches TV On / Off.
- Info (i): Displays on-screen content info; reveals hidden info (TXT mode).
- Guide (G): Displays electronic programme guide.
- Home: Displays TV menu.
- Directional buttons: Navigate menus, content; displays TXT subpages (Right/Left).
- OK: Confirms selections; holds TXT page; views Channels menu (DTV mode).
- Exit: Closes menus; returns to previous screen.
- Coloured Buttons (Red, Green, Yellow, Blue): Follow on-screen instructions.
- Volume +/-: Adjusts volume up/down.
- Mute: Turns volume off completely.
- Numeric buttons (0-9): Switch channel; enter numbers/letters in text boxes; switch TV on from standby.
- Language (LANG.): Switches sound modes (analogue); displays/changes audio/subtitle language; turns subtitles on/off (digital).
- Rewind (◄◄): Moves frames backward in media.
- Stop (■): Stops media playback.
- Play (►): Starts media playback.
- Pause (II): Pauses media playback.
- (No function listed for button 17)
- Fast Forward (►►): Moves frames forward in media.
- Text (TXT): Displays teletext; press again for mix mode (teletext over picture).
- Programme +/- (P): Programme up/down; Page up/down (TXT mode); switches TV on from standby.
- Back/Return: Returns to previous screen/menu; opens index page (TXT mode).
- Freeview Play: Connects to Freeview Play platform for catch-up TV services.
- Netflix: Launches the Netflix application.
- My Button 1 (*): User-definable button (see separate Q&A).
- Source: Shows available broadcast and content sources.
What is the function of “My Button 1”? How can I set it?
How do I connect external devices (VGA, PC/YPbPr Audio, HDMI, SPDIF, Back AV, Headphone, YPbPr Video, USB, CI, LAN)?
- VGA (back): Connect a PC using a VGA cable.
- AUDIO IN (PC/YPbPr) (back): Connect audio from a PC or YPbPr source using a PC/YPbPr audio cable (typically 3.5mm stereo to RCA or 3.5mm). Required for audio when using VGA or YPbPr video input.
- HDMI (side & back): Connect devices like Blu-ray players, game consoles, set-top boxes using HDMI cables. Use high-speed shielded HDMI cables with ferrites for 4K content.
- SPDIF (Optical Out) (back): Connect to an amplifier/soundbar with an optical input using an optical (Toslink) cable for digital audio output.
- BACK AV (Audio/Video) (back): Connect devices using composite video and stereo audio (usually RCA connectors) via an appropriate adapter cable if needed.
- HEADPHONE (side): Connect headphones using a 3.5mm stereo mini plug.
- YPBPR (back): Connect devices using Component video (YPbPr) cables. Can be used with a YPbPr-to-VGA cable for YPbPr signal via VGA input (VGA and YPbPr cannot be used simultaneously). Requires separate audio connection via AUDIO IN.
- USB (side): Connect USB memory sticks or external hard drives (up to 500mA supported per port).
- CI (Common Interface) (side): Insert a Conditional Access Module (CAM) and viewing card (if required) for encrypted digital TV services. Insert/remove only when the TV is SWITCHED OFF.
- LAN (back): Connect to your network router/modem using an Ethernet cable for a wired network connection.
How can I enable YPbPr signal via VGA input?
What should I do when using a wall mount kit regarding cables?
When should I insert or remove a CI module?
What is the maximum current supported by the USB inputs?
What type of HDMI cable should I use for high definition signals like 4K?
How do I switch the TV on?
- Press the Standby button (Power symbol), Programme +/- button, or a numeric button (0-9) on the remote control.
- Press the centre of the joystick control on the TV inwards, or push it up/down.
How do I switch the TV off (to standby)?
- Press the Standby button (Power symbol) on the remote control.
- Press the centre of the joystick control on the TV inwards and hold it down for a few seconds.
How do I power down the TV completely?
What happens during the First Time Installation (FTI)?
- Language Selection: Choose your preferred language and press OK.
- Country Selection: Select your country and press OK.
- PIN Setup (if prompted): Depending on the country, you may be asked to set and confirm a 4-digit PIN. This PIN cannot be 0000. You’ll need it for certain menu operations later.
- Mode Selection: Choose between Home Mode (recommended for normal use) or Store Mode (for retail environments, displays info banners). Select Home Mode and press OK. Store Mode can be changed later in Settings > System > More.
- Privacy Settings (if prompted): Set your privacy preferences for smart TV features. Highlight each feature, read the explanation, and use Left/Right buttons to enable/disable. Use Programme +/- to scroll through text. Press OK to continue. (Can be changed later in Settings > System > Privacy Settings).
- Network/Internet Settings: Configure your network connection (Wired or Wireless). Refer to the Connectivity section for details. You can choose to disable the Wake On feature here for lower standby power consumption. Highlight Next and press OK. If Internet Connection is disabled here, this screen is skipped.
- Freeview Play Terms & Conditions: Read the terms (scroll with directional or Programme +/- buttons). Highlight Yes and press OK to agree and use Freeview Play services, or No to proceed without confirmation.
- Select Broadcast Type: Choose which broadcast types to search for (Digital Aerial, Digital Cable, Satellite, Analogue). Highlight an option and press OK to toggle the checkbox (select/deselect). You can also set a favourite broadcast type, which will be prioritized in the channel list. Highlight Next and press OK.
- Configure Search Settings (if applicable):
- Digital Cable: If selected, you may be asked about a network search. If Yes, select Network or enter Frequency, Network ID, Search Step. If No, enter Start/Stop Frequency and Search Step. Highlight Next and press OK.
- Satellite: If selected, choose Antenna Type (Direct, Single Satellite Cable, DiSEqC switch). Configure LNB and Transponder settings as needed. Press OK to proceed through options and start the scan.
- Channel Search: The TV starts searching for channels based on your selections. Scan results appear at the bottom.
- Channel List / LCN Sort: After the search, the Channels menu appears. A message may ask if you want to sort channels according to LCN (Logical Channel Number). Select Yes and press OK to confirm. You can edit the list now or press Home to exit and watch TV.
What is Store Mode? Should I select it?
What is LCN (Logical Channel Number)?
What types of USB storage devices can I connect?
- HDDs might require an external power supply.
- It’s recommended to use the TV’s USB input(s) directly when connecting a USB hard disk.
- USB hubs can be used, but external power supplied hubs are recommended.
- Some USB devices (like MP3 Players) or certain USB HDDs/memory sticks may not be compatible.
- IMPORTANT: Back up files on your storage device before connecting it to the TV. The manufacturer is not responsible for file damage or data loss.
What file systems are supported for USB drives?
How do I access and play content from a connected USB device (Media Browser)?
- Connect your USB storage device to one of the USB inputs on the side of the TV.
- The Media Browser menu should appear on the screen automatically. (Wait a little while after plugging in, as the TV may need time to read the files).
- If the menu doesn’t appear automatically, you can access it later: Press the Source button, select the relevant USB input option from the list, and press OK.
- In the Media Browser, navigate to the file (video, music, photo) you want to play or display.
- Press OK to start playback or display the file.
How do I access Media Browser settings (Picture, Sound, Options)?
- Press the Info button on the remote control. An information bar appears at the bottom of the screen.
- Using the directional buttons, highlight the gear wheel symbol (Settings) located on the right side of the information bar.
- Press OK.
- The Picture Settings, Sound Settings, Media Browser Settings, and Options menus will become available.
How do the Loop/Shuffle modes work in Media Browser?
- Loop (Arrow pointing right): All files in the list will be played continuously in their original order.
- Repeat (Looping arrow): The same file will be played continuously (repeat).
- Shuffle (Intertwined arrows): All files in the list will be played once in random order.
- Shuffle Repeat (Intertwined arrows with checkbox): All files in the list will be continuously played in the same random order.
What is CEC and how do I enable/use it?
- Enable CEC: Go to Settings > System > More and set the CEC option to Enabled.
- Using CEC:
- Connect a CEC-enabled device (e.g., DVD Player, AV Receiver) to an HDMI port on the TV.
- Press the Source button on the TV remote and select the HDMI input corresponding to the connected CEC device from the Sources List. The device might appear with its own name (e.g., “DVD Player”) instead of just the HDMI port name.
- Once the source is selected, the TV remote should automatically be able to perform the main functions of the connected device.
- Disable CEC: Go to Settings > System > More and set the CEC option to Disabled.
How do I terminate CEC control and use the TV remote again?
What is ARC (Audio Return Channel) and how does it work? Which HDMI port supports ARC?
Note: ARC is supported only via the HDMI2 input on this TV.
When ARC is active, the TV does not automatically mute its other audio outputs (like TV speakers or optical out). If you only want to hear audio from the ARC-connected device, you must manually decrease the TV’s volume to zero.
To control the volume of the ARC-connected audio device using the TV remote, you might need to select that device from the source list first (this directs the volume keys to the external device).
What is System Audio Control and how do I activate it?
- Go to Settings > System > More.
- Set the Speakers option to Amplifier.
Note: For this to work, the connected audio device must support the System Audio Control feature, and the CEC option in the TV’s settings (Settings > System > More) must be set to Enabled.
What options are available in the Picture Settings menu?
- Mode: Select a preset picture mode (Cinema, Game (optional), Sports, Dynamic, Natural).
- Contrast: Adjusts light and dark values.
- Brightness: Adjusts overall brightness.
- Sharpness: Adjusts the sharpness of objects.
- Colour: Adjusts colour saturation.
- Energy Saving: Selects energy saving level (Custom, Minimum, Medium, Maximum, Auto, Screen Off, Off).
- Backlight: Controls the backlight level (inactive unless Energy Saving is set to Custom).
- Advanced Settings: Accesses further picture adjustments.
- PC Position (VGA Only): Accesses geometry adjustments for PC input.
- Reset: Resets picture settings to factory defaults (except Game mode).
What are the Advanced Picture Settings?
- Dynamic Contrast: Changes the dynamic contrast ratio.
- Noise Reduction: Reduces picture noise if the signal is weak.
- Colour Temp: Sets the colour temperature (Cool, Normal, Warm, Custom).
- White Point: (Available if Colour Temp is Custom) Adjusts ‘warmth’ or ‘coolness’ using Left/Right buttons.
- Picture Zoom: Sets the image size format (aspect ratio).
- Picture Shift: (May be available depending on Picture Zoom) Allows shifting the picture up or down using directional buttons after pressing OK.
- Film Mode: Turn on to improve viewing of fast motion scenes in films (adjusts for different frame rates).
- Skin Tone: Adjusts skin tone (-5 to 5).
- Colour Shift: Adjusts the desired overall colour tone.
- HDMI Full Range: (Visible when watching from HDMI source) Enhances blackness in the picture.
What are the PC Position settings (VGA only)?
- Autoposition: Automatically adjusts the image position if not centered. Press OK to start.
- Η Position (Horizontal Position): Manually shifts the image left or right.
- V Position (Vertical Position): Manually shifts the image up or down.
- Dot Clock: Corrects interference appearing as vertical banding (useful for spreadsheets/text). Adjust by trial and error.
- Phase: Adjusts to get a clearer picture if hazy or noisy (trial and error).
How do I reset picture settings to factory defaults?
What options are available in the Sound Settings menu?
- Volume: Adjusts the volume level.
- Equalizer: Selects equalizer mode (e.g., Music, Movie, Speech, Flat, Classic, User). Custom settings only in User mode.
- Balance: Adjusts the sound balance between left and right speakers.
- Headphone: Sets headphone volume level. (Set low initially to prevent hearing damage).
- Sound Mode: Selects a sound mode if supported by the channel.
- AVL (Automatic Volume Limiting): Sets sound output to a fixed level between programmes to avoid sudden volume changes. Options change if Dolby Audio is On (Auto, Night, Normal, Off).
- Headphone/Lineout: Selects the output mode for the headphone jack (Headphone or Lineout).
- Dolby Audio: Enables Dolby Audio processing (Smart, Movie, Music, News, Off). Setting to Off disables it.
- Dynamic Bass: Enables or disables dynamic bass enhancement.
- Surround sound: Changes surround sound mode (On or Off).
- Digital Out: Sets the digital audio output format (e.g., PCM, Auto).
What is AVL (Automatic Volume Limiting)?
- Auto: Automatically switches between Normal or Night mode based on time information (defaults to Normal if no time info).
- Night: Provides more aggressive dynamic range compression suitable for quieter environments.
- Normal: Standard AVL operation.
- Off: Disables AVL.
What is the difference between Headphone and Lineout settings for the headphone jack?
- Headphone: Select this option if you have connected headphones. The headphone volume can then be adjusted using the Headphone volume setting. Ensure this is selected when using headphones.
- Lineout: Select this option if you are connecting the headphone jack to an external amplifier. The output level will be set to maximum (fixed line level). Caution: If set to Lineout while headphones are connected, the maximum volume could damage your hearing.
What are the Dolby Audio options?
What options are available in the Network Settings menu?
- Network Type: Select connection type (Wired Device, Wireless Device, Disabled).
- Scan Wireless Networks: (Available if Network Type is Wireless Device) Starts a search for available Wi-Fi networks.
- Press WPS on your wifi router: (Available if Network Type is Wireless Device) Use this for easy connection if your router supports WPS (Wi-Fi Protected Setup).
- Internet Speed Test: Checks your internet connection bandwidth.
- Advanced Settings: Allows manual configuration of IP and DNS settings.
- Wake On: Enable or disable Wake-on-LAN / Wake-on-Wireless LAN (On/Off).
What options are available in the Installation Settings menu?
- Automatic channel scan (Retune): Displays automatic tuning options:
- D. Aerial: Searches and stores aerial DVB stations.
- D. Cable: Searches and stores cable DVB stations.
- Analogue: Searches and stores analogue stations.
- Manual channel scan: Used for direct broadcast entry (e.g., entering frequency manually).
- Network channel scan: Searches for linked channels in the broadcast system:
- D. Aerial: Searches for aerial network channels.
- D. Cable: Searches for cable network channels.
- Analogue fine tune: Fine-tunes analogue channels (only available if analogue channels are stored and one is currently viewed).
- Installation Settings (optional): Displays installation settings sub-menu.
- Standby Search (*): If enabled, TV searches for new/missing channels while in standby.
- Dynamic Channel Update (*): If enabled, broadcast changes (frequency, name, subtitle language etc.) are applied automatically while watching.
- Clear Service List: Clears stored channels (visible only if Country is Denmark, Sweden, Norway, or Finland).
- Select Active Network: Allows selecting broadcasts within a specific network to be listed (available only for Norway).
- Signal Information: Monitors signal level/quality, network name, etc., for available frequencies.
- First time installation: Deletes all stored channels and settings, resetting the TV to factory settings (initiates the FTI process again).
What options are available in the System Settings menu?
- Conditional Access: Controls CAM modules when available.
- Language: Sets menu language.
- Privacy Settings (*): Manage privacy privileges for smart TV apps. Press OK to enter.
- Parental: Access parental control settings (Menu Lock, Maturity Lock, Child Lock, Guidance, Set PIN, Default CICAM PIN). Requires PIN entry.
- Date/Time: Sets the date and time.
- Sources: Edit names, enable/disable sources, set HDMI mode (Regular/Enhanced/Disabled).
- Accessibility: Access accessibility options (Hard of Hearing, Audio Description).
- Netflix: View Netflix ESN number and deactivate Netflix.
- More: Accesses additional system settings (see separate Q&A).
How do I manage Parental settings (Menu Lock, Maturity Lock, Child Lock, Guidance, PIN)?
- Menu Lock: Enable/disable access to all menus or installation menus.
- Maturity Lock: Sets an age rating level to restrict programs.
- Child Lock: Locks specific channels.
- Guidance: Enable/disable access to some MHEG applications (requires PIN to release).
- Internet Lock (*): If set to ON, disables internet access via applications. Set to OFF to allow access. (*) Feature availability depends on model/country.
- Set PIN: Defines a new PIN.
- Default CICAM PIN: Change the default PIN for the CI CAM (only available if a module is inserted).
What are the Accessibility options?
- Hard of Hearing: Enables special features sent by the broadcaster for the hearing impaired (if available).
- Audio Description: Press OK to see options. Plays a narration track for the blind or visually impaired audience, describing on-screen action. This feature is only available if the broadcaster supports it.
How do I find the Netflix ESN or deactivate Netflix?
What options are under the ‘More’ settings submenu?
- Menu Timeout: Changes how long menus stay on screen before disappearing.
- Standby LED: If set to Off, the standby LED will not light up when the TV is in standby.
- HBBTV (*): Enable or disable the HbbTV feature (On/Off).
- Software Upgrade: Check for and install firmware updates. Press OK to see options (Scan for upgrade).
- Application Version: Displays the current software version.
- Subtitle Mode: Selects preferred subtitle type if both DVB and Teletext subtitles are available (Default: DVB subtitle). Only available for Norway.
- Auto TV OFF: Sets the inactivity timer (1-8 hours, or Off) before the TV automatically goes into standby.
- Store Mode: Selects display mode (Home/Store). Set to Home for normal use.
- AVS (Audio Video Sharing): Enables sharing files from smartphones/tablets on the TV screen.
- Power Up Mode: Configures TV state on power-up (Last State / Standby).
- Virtual Remote: Enable or disable the virtual remote feature.
- CEC: Enable or disable CEC functionality completely.
- CEC Auto Power On: Allows connected HDMI-CEC device to turn on the TV and switch input automatically (On/Off).
- Speakers: Select audio output (TV Speaker / Amplifier).
- Show All Cookies (*): Displays all saved cookies.
- Delete All Cookies (*): Deletes all saved cookies.
- OSS: Displays Open Source Software license information.
How does CEC Auto Power On work?
How do I configure the Speakers setting (TV Speaker / Amplifier)?
- Select TV Speaker (default) to use the TV’s internal speakers.
- Select Amplifier if you want to hear the TV audio from a connected compatible audio device (like an amplifier or receiver, typically connected via HDMI ARC or Optical). When set to Amplifier, the TV speakers are muted, and you can use the TV remote to control the volume of the external audio device (requires System Audio Control support and CEC enabled).
How do I use the Channel List (Filter, Edit)?
- Filtering: Highlight the Filter tab at the top and press OK. Select filtering criteria (e.g., show only a specific favourite list, broadcast type) to narrow down the displayed channels.
- Editing: Highlight the Edit tab and press OK to see editing options like:
- Tag/Untag channel: Select channels for actions like moving, deleting, or adding to favourites. Press OK on a highlighted channel to tag/untag. Use Tag/Untag all for bulk selection. Press Back/Return after selecting.
- Move: (After tagging) Select Move, press OK, navigate to the new position, press OK.
- Delete: (After tagging) Select Delete and press OK.
- Add/Remove Favourites: (After tagging) Select this option, press OK, choose a favourite list (1-4), and set it to On to add, or Off to remove.
- Other options like Rename might be available.
How do I create and manage Favourite Channel Lists?
- Open the Channel List (press OK button).
- Highlight the Edit tab and press OK.
- Select the Tag/Untag channel option and press OK.
- Highlight a channel you want to add to a favourite list and press OK to tag it. You can tag multiple channels. Use Tag/Untag all if needed.
- Press the Back/Return button to go back to the Edit options.
- Select Add/Remove Favourites and press OK.
- The favourite list options (Favourites 1, Favourites 2, etc.) will be displayed. Highlight the list you want to add the tagged channel(s) to.
- Press the Right directional button or OK to set the desired list option to On. The selected channel(s) are now added to that list.
You can then use the Filter tab in the Channel List to display only the channels from a specific favourite list.
What is the Electronic Programme Guide (EPG) and how do I access it?
- Pressing the Guide button on the remote.
- Navigating via the menu: Home > TV > Guide.
How do I navigate and use the Timeline Schedule in the EPG?
- Use Up/Down directional buttons to scroll through channels.
- Use Left/Right directional buttons to scroll through time/events for the highlighted channel.
- Highlight an event and press OK to display the Event Options menu (Set/Delete Timer, More Info, etc.).
- Press Back/Return to access tabs at the top:
- Filter: Press OK to see filtering options (e.g., by genre).
- Now/Next: Press OK to switch to the Now/Next layout.
- Previous Day / Next Day: Press OK to view the schedule for the previous or next day.
- Extras: Press OK to access options like Highlight Genre, Guide Search, Now (jump to current time), Zoom (change time scale).
How do I navigate and use the Now/Next Schedule in the EPG?
- Use Up/Down directional buttons to scroll through the channels/events.
- Highlight an event and press OK to display the Options menu (see Event Options Q&A).
- Press Back/Return to access tabs at the top:
- Filter: Press OK to see filtering options.
- Timeline Schedule: Press OK to switch to the Timeline layout.
What are the Event Options in the Now/Next EPG?
- Select Channel: Switches to the selected channel to watch it. The EPG will close.
- More Info: Displays detailed information about the selected event. Use Up/Down buttons to scroll through the text.
- Set Timer on Event / Delete Timer on Event: Select “Set Timer on Event” and press OK to schedule a timer for a future event. If a timer is already set for the highlighted event, the option will be “Delete Timer on Event”; select it and press OK to cancel the timer.
How do I use integrated Catch-Up services (like Freeview Play) via the EPG?
- Open the EPG (Guide button). Ensure you are in the Timeline Schedule layout.
- Use the directional buttons (usually Left) to scroll *back* in time through the schedule for a supported channel.
- You will see content from the last few days listed. Available catch-up content will be marked with a play icon.
- Highlight the catch-up programme you want to watch and press the OK button. The relevant broadcaster’s TV Player application should launch and start playing the content.
How do I access and use Teletext services?
- Press the Text button to enter Teletext mode (if available on the current channel).
- Press Text again to activate mix mode (Teletext page overlaid on the TV picture).
- Press Text once more to exit.
- If available, sections on Teletext pages will be colour-coded. Press the corresponding coloured buttons (Red, Green, Yellow, Blue) on the remote to select those sections/pages quickly.
- Follow any other instructions displayed on the Teletext screen. Use numeric buttons to enter page numbers.
How do I use Digital Teletext (MHEG)?
- Press the Text button or potentially the Red button to view digital teletext information if available.
- Operate it using the coloured buttons, cursor (directional) buttons, and the OK button.
- The operation method might differ depending on the content. Follow the instructions displayed on the digital teletext screen.
- Press the Text button again to return to the television broadcast.
How do I access BBC Red Button+ (RB+) services?
- Press the Red button or the Text button on your remote control.
- This will launch the Red Button+ service provided by the BBC.
- The opening page gives access to main BBC services like BBC iPlayer, News, Sport, etc., and links to related applications.
- Use the navigation (directional) buttons on the remote to move through the application.
- Press the Exit button to close the Red Button+ service and return to TV viewing.
How do I check for and install software upgrades?
Manual Search via User Interface:
- Go to Settings > System > More.
- Navigate to Software upgrade and press OK.
- Select Scan for upgrade and press OK. The TV will check for new software.
- If a new upgrade is found, it starts downloading automatically.
- After the download is complete, a warning message appears. Press OK to complete the upgrade process and restart the TV.
- If the Automatic scanning option (location may vary, possibly under Installation settings) is set to Enabled, and the TV is connected to an aerial signal or the Internet, it will automatically search for new upgrades around 3:00 AM.
- If new software is found and successfully downloaded, it will be installed the next time the TV is powered on.
- Do not unplug the power cord while the LED is blinking during the reboot process after an upgrade.
- If the TV fails to turn on after an upgrade, unplug it, wait two minutes, then plug it back in.
- If a manual scan finds no software, it means the TV already has the current version.
What should I do if the TV will not turn on?
- Make sure the power cord is plugged securely into the wall outlet.
- Press the Power button on the TV set itself (joystick control) or the Standby button on the remote control.
What should I do if the picture quality is poor?
- Check if you have correctly tuned the TV. Perform an automatic or manual channel scan if necessary.
- Low signal level can cause picture distortion. Check your antenna connections (cable condition, plug connection). Consider using a signal amplifier if the signal is weak.
- Ensure you entered the correct channel frequency if you performed a manual tuning.
What should I check if there is no picture?
- The TV might not be receiving any signal. Make sure the correct input source (e.g., HDMI 1, TV/Aerial) has been selected using the Source button.
- Is the antenna connected properly?
- Is the antenna cable damaged?
- Are suitable plugs used to connect the antenna?
- If in doubt about your antenna setup, consult your dealer.
What should I check if there is no sound?
- Check if the TV sound is muted. Press the Mute button on the remote.
- Increase the volume using the Volume + button.
- Sound might be coming from only one speaker. Check the Balance setting in the Settings > Sound menu.
- Ensure the Speakers setting (Settings > System > More) is set to TV Speaker, unless you intend to use an external amplifier.
What should I do if the remote control doesn’t work?
- The batteries may be exhausted. Replace the AA batteries.
- The batteries might be inserted incorrectly. Check the (+) and (-) polarity alignment as shown in the “Inserting the Batteries into the Remote” section.
What should I do if there is no signal on an input source?
- It’s possible that no device is connected to the selected input.
- Check the AV cables (e.g., HDMI, component, composite) and connections from your external device to the TV. Ensure they are securely plugged into the correct ports on both the device and the TV.
- Check that the connected external device is switched on.
- Try selecting the input source again using the Source button.
What should I do if the image is not centered when using a VGA source?
- Go to Settings > Picture > PC Position menu.
- Highlight Autoposition and press OK. Wait for the automatic adjustment to finish.
- Use the H Position option (highlight and use Left/Right directional buttons) to shift the image horizontally.
- Use the V Position option (highlight and use Left/Right directional buttons) to shift the image vertically.
What are the typical PC input display modes supported?
| Index | Resolution | Frequency |
|---|---|---|
| 1 | 640×350 | 85Hz |
| 2 | 640×480 | 60Hz |
| 3 | 640×480 | 72Hz |
| 4 | 640×480 | 75Hz |
| 5 | 800×600 | 56Hz |
| 6 | 800×600 | 60Hz |
| 7 | 800×600 | 72Hz |
| 8 | 800×600 | 75Hz |
| 9 | 1024×768 | 60Hz |
| 10 | 1024×768 | 70Hz |
| 11 | 1024×768 | 75Hz |
| 12 | 1024×768 | 85Hz |
| 13 | 1152×864 | 75Hz |
| 14 | 1280×768 | 60Hz |
| 15 | 1280×768 | 75Hz |
| 16 | 1280×960 | 60Hz |
| 17 | 1280×960 | 75Hz |
| 18 | 1280×1024 | 60Hz |
| 19 | 1280×1024 | 75Hz |
| 20 | 1360×768 | 60Hz |
| 21 | 1366×768 | 60Hz |
| 22 | 1400×1050 | 59Hz |
| 23 | 1400×1050 | 60Hz |
| 24 | 1400×1050 | 75Hz |
| 25 | 1440×900 | 60Hz |
| 26 | 1440×900 | 75Hz |
| 27 | 1600×1200 | 60Hz |
| 28 | 1680×1050 | 59Hz |
| 29 | 1680×1050 | 60Hz |
| 30 | 1920×1080 | 60Hz |
What AV and HDMI signals are compatible with the TV?
| Source | Supported Signals | Frequency | Available |
|---|---|---|---|
| Back AV | PAL | – | O |
| SECAM | – | O | |
| NTSC4.43 | – | O | |
| NTSC3.58 | – | O | |
| YPbPr | 480i, 480p | 60Hz | O |
| 576i, 576p | 50Hz | O | |
| 720p | 50Hz, 60Hz | O | |
| 1080i | 50Hz, 60Hz | O | |
| HDMI | 480i | 60Hz | O |
| 480p | 60Hz | O | |
| 576i, 576p | 50Hz | O | |
| 720p | 50Hz, 60Hz | O | |
| 1080i | 50Hz, 60Hz | O | |
| 1080p | 24Hz, 25Hz, 30Hz, 50Hz, 60Hz | O | |
| HDMI (Enhanced Mode Recommended) | 3840x2160p | 24Hz, 25Hz, 30Hz, 50Hz, 60Hz | O |
| 4096x2160p | 24Hz, 25Hz, 30Hz, 50Hz, 60Hz | O |
What video file formats, codecs, and resolutions are supported for USB playback?
| Video Codec | Resolution | Bit Rate | Container |
|---|---|---|---|
| MPEG1/2 | – | – | MPEG program stream (.DAT, .VOB, .MPG, .MPEG), MPEG transport stream (.ts, .trp, .tp), MP4 (.mp4, .mov), 3GPP (.3gpp, .3gp), AVI (.avi), MKV (.mkv), ASF (.asf) |
| MPEG4 | 1080Px2@30fps, 1080P@60fps | 40Mbps | MPEG program stream (.MPG, .MPEG), MP4 (.mp4, .mov), 3GPP (.3gpp, .3gp), AVI (.avi), MKV (.mkv), ASF (.asf) |
| Sorenson H.263 | – | – | FLV (.flv), AVI (.avi), SWF(.swf) |
| H.263 | – | – | MP4 (.mp4, .mov), 3GPP (.3gpp, .3gp), AVI (.avi), MKV (.mkv) |
| H.264 | 3840×2160@30fps, 1080P@60fps | 135Mbps | FLV (.flv), MP4 (.mp4, .mov), 3GPP (.3gpp, .3gp), MPEG transport stream (.ts, .trp, .tp), ASF (.asf), AVI (.avi), MKV (.mkv) |
| Motion JPEG | 720P@30fps | 10Mbps | AVI (.avi), 3GPP (.3gpp, .3gp), MP4 (.mp4, .mov), MKV (.mkv), ASF (.asf) |
| VP8 | 1080P@30fps | 20Mbps | MKV (.mkv), WebM (.webm) |
| HEVC/H.265 | 4K2K@60fps | 100Mbps | MP4 (.mp4, .mov), MKV (.mkv), MPEG transport stream (.ts, .trp, .tp) |
| HEVC/H.265 | 1080P@60fps | 50Mbps | MP4 (.mp4, .mov), MKV (.mkv), MPEG transport stream (.ts, .trp, .tp), 3GPP (.3gpp, .3gp) |
| VP9 | 4K2K@30fps | 100Mbps | MKV (.mkv), WebM (.webm) |
What picture file formats and resolutions are supported for USB playback?
| Image | Photo Type | Resolution (width x height) |
|---|---|---|
| JPEG | Base-line | 15360×8640 |
| Progressive | 1024×768 | |
| PNG | non-interlace | 9600×6400 |
| interlace | 1200×800 | |
| BMP | – | 9600×6400 |
What audio file formats and codecs are supported for USB playback?
| Audio Codec | Sample rate | Bit Rate | Container |
|---|---|---|---|
| MPEG1/2 Layer1 | 16KHz ~ 48KHz | 32Kbps ~ 448Kbps | MP3 (.mp3), AVI (.avi), ASF (.asf), Matroska (.mkv, .mka), MPEG transport stream (.ts, .trp, .tp), MPEG program stream (.DAT, .VOB, MPG, .MPEG), WAV (.wav) (Layer 3 also supports 3GPP, MP4, FLV, SWF) |
| MPEG1/2 Layer2 | 16KHz ~ 48KHz | 8Kbps ~ 384Kbps | |
| MPEG1/2 Layer3 | 16KHz ~ 48KHz | 8Kbps ~ 320Kbps | |
| AC3 | 32KHz, 44.1KHz, 48KHz | 32Kbps ~ 640Kbps | AC3 (.ac3), AVI (.avi), Matroska (.mkv, .mka), 3GPP (.3gpp, .3gp), MP4 (.mp4, .mov, m4a), MPEG transport stream (.ts, .trp, .tp), MPEG program stream (.DAT, .VOB, MPG, .MPEG) |
| EAC3 | 32KHz, 44.1KHz, 48KHz | 32Kbps ~ 6 Mbps | EAC3 (.ec3), 3GPP (.3gpp, .3gp), MP4 (.mp4, .mov, m4a), MPEG transport stream (.ts, .trp, .tp), MPEG program stream (.DAT, VOB, MPG, .MPEG) |
| AAC, HEAAC | 8KHz ~ 48KHz | – | AAC (.aac), AVI (.avi), Matroska (.mkv, .mka), 3GPP (.3gpp, .3gp), MP4 (.mp4, .mov, m4a), MPEG transport stream (.ts, .trp, .tp), MPEG program stream (.DAT, .VOB, .MPG, .MPEG), FLV (.flv), RM (.ra) |
| WMA | 8KHz ~ 48KHz | 128bps ~ 320Kbps | ASF (.wma, .asf), AVI (.avi), Matroska (.mkv, .mka) |
| WMA 10 Pro M0 | 48KHz | < 192kbps | |
| WMA 10 Pro M1 | 48KHz | < 384kbps | |
| WMA 10 Pro M2 | 96KHz | < 768kbps | |
| G711 A/mu-law | 8KHz | 64Kbps ~ 128Kbps | WAV (.wav), AVI (.avi), Matroska (.mkv, .mka), 3GPP (.3gpp, .3gp), MP4 (.mp4, .mov, m4a) |
| LBR (cook) | 8KHz, 11.025KHz, 22.05KHz, 44.1KHz | 6Kbps ~ 128Kbps | RM (.ra) |
| FLAC | 8KHz ~ 96KHz | < 1.6Mbps | Matroska (.mkv, .mka) |
What internal and external subtitle file formats are supported?
| Extension | Container | Subtitle Code |
|---|---|---|
| dat, mpg, mpeg, vob | MPG, MPEG | DVD Subtitle |
| ts, trp, tp | TS | DVB Subtitle |
| mp4 | MP4 | DVD Subtitle UTF-8 Plain Text |
| mkv | MKV | ASS SSA UTF-8 Plain Text VobSub DVD Subtitle |
| avi | AVI (1.0, 2.0), DMF0,1, 2 | XSUB XSUB+ |
External Subtitles (separate file with same name as video):
| Extension | Subtitle Parser | Remark |
|---|---|---|
| .srt | Subrip | |
| .ssa/.ass | SubStation Alpha | |
| .smi | SAMI | |
| .sub | SubViewer MicroDVD DVDSusbtitleSystem Subldx (VobSub) | SubViewer 1.0 & 2.0 Only |
| .txt | TMPlayer |
What DVI resolutions are supported when using a DVI-to-HDMI converter cable?
| Resolution | 56Hz | 60Hz | 66Hz | 70Hz | 72Hz | 75Hz |
|---|---|---|---|---|---|---|
| 640×480 | X | X | ||||
| 800×600 | X | X | X | |||
| 1024×768 | X | X | X | |||
| 1280×768 | X | X | ||||
| 1280×960 | X | |||||
| 1360×768 | X | |||||
| 1366×768 | X | |||||
| 1280×1024 | X | X | X | |||
| 1400×1050 | X | |||||
| 1600×900 | X | |||||
| 1920×1080 | X |
How do I connect the TV to a wired network?
- Ensure you have a modem/router connected to an active broadband internet connection.
- Connect one end of an Ethernet cable (LAN cable) to a LAN port on your modem/router.
- Connect the other end of the Ethernet cable to the LAN port on the rear (back) of your TV.
- Configure the settings (see next Q&A).
How do I configure wired network settings?
- Go to Settings > Network menu.
- Select Network Type and set it to Wired Device. The connection status should update.
- (Optional) Highlight Internet Speed Test and press OK to check the connection bandwidth.
- (Optional) Highlight Advanced Settings and press OK to manually configure IP and DNS settings if needed (change from Automatic to Manual and enter values). Press Save when done.
How do I connect the TV to a wireless network?
- Ensure your wireless modem/router is turned on and broadcasting its network name (SSID). The TV cannot connect to networks with a hidden SSID. Make your SSID visible via your modem’s settings if necessary.
- Go to Settings > Network menu on the TV.
- Select Network Type and set it to Wireless Device.
- Highlight Scan Wireless Networks and press OK.
- A list of available networks will appear. Highlight your desired network name (SSID) and press OK.
- If the network is password-protected (most are), a virtual keyboard will appear. Enter the correct Wi-Fi password using the directional buttons and OK button on the remote control.
- Wait until the IP address is shown on the screen, indicating the connection is established.
- Go to Settings > Network, set Network Type to Wireless Device.
- Highlight Press WPS on your wifi router and press OK on the TV remote.
- Go to your modem/router device and press its WPS button within the timeframe (usually 2 minutes).
- A confirmation should appear on the TV screen once paired. Select OK to proceed. No password entry is needed.
What type of wireless router is recommended?
How do I connect my mobile device to the TV via WLAN for content sharing (AVS)?
- Ensure your TV is connected to your home network router (wired or wireless).
- Connect your mobile device to the *same* home network router via Wi-Fi.
- Activate the sharing software on your mobile device and select the files (photos, music, videos) you want to share.
- On the TV, go to the Sources menu (press Source button or Home > Sources).
- Highlight the AVS (Audio Video Sharing) option and press OK.
- A list of available media server devices on the network (including your mobile device if sharing is active) will be displayed.
- Select your mobile device from the list and press OK.
- The Media Browser should open, allowing you to access the shared files from your mobile device.
What is Wake ON (WoL/WoWLAN) and how do I enable/use it?
- Compatibility: Your TV is WoL and WoWLAN compatible.
- Enabling: Go to Settings > Network and set the Wake On option to On. (It might be disabled by default or during FTI).
- Requirements:
- Both the TV and the remote device sending the message must be connected to the same network.
- The remote device needs a program/app capable of sending the wake-up message.
- This feature is only supported for Android OS devices and can currently only be used via the YouTube and Netflix applications.
- The TV and the remote device must have been connected at least once while the TV was powered on. If the TV is fully powered off (unplugged), the connection needs to be re-established the next time it’s on for Wake On to work subsequently from standby.
- Disabling for Power Saving: If you want the TV to consume less power in standby mode, set the Wake On option to Off.
What should I do if the wireless network is not available?
- Ensure that any firewalls on your network allow the TV wireless connection. Check your router’s firewall settings.
- Try searching for wireless networks again using the Scan Wireless Networks option in the Settings > Network menu.
- Ensure your router’s SSID is not hidden.
- If the wireless network still doesn’t function properly, try using a wired network connection instead. Connect the TV to your router using an Ethernet cable (refer to Wired Connectivity section).
- If the TV also doesn’t function with a wired connection, check your modem/router. If the router seems okay, check your internet connection itself (contact your ISP if necessary).
What should I do if the network connection is slow or disrupted?
- Consult your wireless modem/router’s instruction book for information on internal service area, connection speed, signal quality, and other settings. You need a high-speed connection for optimal performance, especially for streaming.
- Wireless interference can cause disruption or slow reactions during playback. Try keeping the TV and router at least three meters away from potential sources of interference like microwave ovens, mobile phones, Bluetooth devices, or other WLAN-compatible devices (e.g., neighbours’ routers).
- Try changing the active Wi-Fi channel on your WLAN router to one with less interference.
- Consider using a wired (Ethernet) connection for potentially better stability and speed compared to wireless.
What should I do if the Internet connection or Audio Video Sharing is not working (MAC address/firewall issues)?
- MAC Address Filtering: If your Internet Service Provider (ISP) or network requires device MAC addresses to be registered (permanently registered), your TV might not connect because it has its own unique MAC address which the ISP cannot validate. Contact your ISP and request information on how to connect a different device (like your TV) or register its MAC address.
- Firewall Issues: A firewall on your network (router firewall or PC firewall) might be blocking the connection or device discovery needed for internet access or the Audio Video Sharing feature. Check your firewall settings to ensure the TV is allowed access. If you suspect a firewall issue, contact your ISP or network administrator.
What should I do if I encounter an “Invalid Domain” error with Audio Video Sharing?
- You have logged onto your PC with an authorized username and password.
- Your PC’s domain is active and valid *before* you start sharing files via your media server program.
How do I use the Audio Video Sharing (AVS) network service?
- Server Software Installation: Ensure the required media server software is installed and running on your PC or companion device. AVS cannot be used without proper server software.
- Network Connection: Connect both your TV and the server device (PC/mobile) to your home network (Wired or Wireless). See the Connectivity sections for details. A wired connection is recommended for higher playback quality.
- Enable AVS on TV: Go to Settings > System > More and ensure the AVS option is enabled.
- Play Shared Files via Media Browser:
- Press the Source button on the TV remote.
- Highlight the AVS option in the Sources menu using directional buttons and press OK.
- A list of available media server devices detected on your network will appear.
- Select the desired server device (e.g., your PC) and press OK.
- The Media Browser interface will open, displaying the shared folders and files from the selected server.
- Navigate and select the file you want to play using the directional buttons and press OK.
What is the Freeview Play platform and how do I access it?
Accessing Freeview Play:
- Press the dedicated Freeview Play button on your remote control.
- Alternatively, go to the Home menu or the Apps menu, highlight Freeview Play, and press OK.
Once launched, integrated TV Player applications (like BBC iPlayer, ITV Hub, etc.) will be displayed. Select one and press OK, then choose content to watch. You can also access catch-up content directly via the EPG (see EPG Catch-Up Q&A).
What are the requirements for using Freeview Play?
- Connect the TV to the internet. A minimum broadband speed of 2Mbps is required for proper operation of catch-up and on-demand services.
- Agree to the Freeview Play terms and conditions (prompted during first use or FTI).
How do I use the Internet Browser?
- Enter the Apps menu (Home > Apps > OK).
- Launch the Internet Browser application (orange logo with earth symbol) by highlighting it and pressing OK.
- The initial screen shows thumbnails for predefined links (Speed Dial) if any, plus options to Edit Speed Dial and Add to Speed Dial.
- Use the directional buttons on the remote or a connected USB mouse to navigate.
- To see the browser options bar (address bar, buttons), move the cursor to the top of the page or press the Back/Return button.
How do I add a website to the Speed Dial list?
Method 1 (From Speed Dial page):
- Bring up the browser bar (move cursor to top or press Back/Return).
- Highlight the Speed Dial button (… symbol) and press OK.
- Select Add to Speed Dial option and press OK.
- Fill in the blanks for Name and Address (URL) using the virtual keyboard.
- Highlight OK and press the OK button to save.
- Navigate to the website you want to add.
- Bring up the browser bar.
- Highlight the Vewd button (… symbol) and press OK.
- Select Add to Speed Dial option from the submenu and press OK.
- Name and Address should be filled automatically.
- Highlight OK and press the OK button to save.
How do I search or visit websites in the browser?
- Visit a specific website (URL):
- Bring up the browser bar.
- Select the address/search bar.
- Enter the full website address (URL, e.g., http://www.example.com) using the virtual keyboard.
- Highlight the Submit button on the virtual keyboard and press OK.
- Search for keywords:
- Bring up the browser bar.
- Select the address/search bar.
- Enter your search keyword(s) using the virtual keyboard.
- Highlight the Submit button on the virtual keyboard and press OK to start the search (using the default search engine).
- Use Speed Dial:
- Bring up the browser bar.
- Select the Speed Dial button (… symbol).
- Highlight a saved Speed Dial thumbnail and press OK to visit the site.
How do I use the HbbTV system?
- Availability: HbbTV applications are available on channels where signalled by the broadcaster.
- Launching: Broadcasters typically mark one application as “autostart”. This usually launches automatically with a small red button icon appearing on screen to notify you. Press the Red button on your remote to open the application’s full page.
- Interaction: Use the keys indicated by the application (often coloured buttons, directional keys, OK, Exit, playback keys for VOD/catch-up). When an HbbTV app is active, it may take control of some remote keys (e.g., numeric keys might not change channel within a teletext app).
- Toggling View: You can often toggle between the small red button icon view and the full application UI by pressing the Red button again (this behaviour depends on the application).
- Exiting: Applications should provide a way to terminate, often using the Exit button.
- Channel Changes: If you switch channels while an HbbTV app is active, it might continue running, terminate, or terminate and launch another autostart app on the new channel, depending on the applications.
Can I disable HbbTV?
What should I know about DVB functionality?
- This DVB receiver is only suitable for use in the country it was designed for.
- Although it conforms to the latest DVB specifications at the time of manufacture (DVB-T/T2/C supporting MPEG2, MPEG4-AVC, HEVC), compatibility with future DVB transmissions cannot be guaranteed due to potential changes in broadcast signals and technologies.
- Some digital television functions may not be available in all countries.
- Specifications may change without prior notice as products are continually improved.
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