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What are the model number abbreviations used in the manual for the PANASONIC AW-HE60HN?

For the purposes of the manual, the model numbers of the units are given as listed in the table below.

Model number of unit Model number given in manual
AW-HE60HN AW-HE60
AW-HE60HE
AW-HE60SN AW-HE60SE
AW-HE60SE
AW-HE60HN AW-HE60H
AW-HE60HE
AW-HE60SN AW-HE60S
AW-HE60SE
AW-HS50N AW-HS50
AW-HS50E
AW-PS550N AW-PS550
AW-PS550E
AW-RP50N AW-RP50
AW-RP50E
AW-RP555N AW-RP555
AW-RP555L
AW-RP655N AW-RP655
AW-RP655L
AW-CA20T6G AW-CA20T6

What is the required personal computer environment for the PANASONIC AW-HE60HN?

CPU Intel® Core™2 DUO 2.4 GHz or faster or CPU with the equivalent specifications
Memory [When using Windows]

512 MB or more

(When using Microsoft® Windows® 7: 1 GB [32 bits] or 2 GB [64 bits] or more)

[When using Mac OS X]

2 GB or more

Network function 10Base-T or 100Base-TX port ×1
Image display function

Resolution: 1024 × 768 pixels or more

Color generation: True Color 24 bits or more

Supported operating system and Web browser

Microsoft® Windows® 7 Professional SP1 64-bit*1

Microsoft® Windows® 7 Professional SP1 32-bit*1

Windows® Internet Explorer® 8.0*2

Windows® Internet Explorer® 9.0*2

Microsoft® Windows® XP Home Edition SP3*3

Microsoft® Windows® XP Professional Edition SP3*3

Apple Mac OS X v10.5 Safari 5.0.6

Apple Mac OS X v10.6 Safari 5.1.5

Apple Mac OS X v10.7 Safari 5.1.5

*1: This cannot be used in the Windows® XP compatibility mode.

*2: This cannot be used with the 64-bit version of Internet Explorer® 8.0.

*3: The Microsoft® Windows® XP Professional x64 Edition is not supported.

Other

CD-ROM drive (for using the Operating Instructions and various software)

DirectX® 9.0c and up

Adobe® Reader® (for browsing the Operating Instructions on the CD-ROM)


What network security precautions are recommended for the PANASONIC AW-HE60HN?

Because the PANASONIC AW-HE60HN is used while connected to a network, you should be aware of the following security risks:

1. Leakage or theft of information through this unit

2. Use of this unit for illegal operations by persons with malicious intent

3. Interference with or stoppage of this unit by persons with malicious intent

It is your responsibility to take precautions such as those described below to protect yourself against these network security risks.

• Use this unit in a network secured by a firewall, etc.

• If this unit is connected to a network that includes personal computers, make sure that the system is not infected by computer viruses or other malicious entities (using a regularly updated antivirus program, anti-spyware program, etc.).

• Protect your network against unauthorized access by restricting users to those who log in with an authorized user name and password.

• Apply measures such as user authentication to protect your network against leakage or theft of information, including image data and authentication information (user names and passwords).

• Do not install the camera in locations where the camera or the cables can be destroyed or damaged by persons with malicious intent.


What is the basic shooting procedure for the PANASONIC AW-HE60HN?

With the basic operations, it is assumed that the focus, iris, and white balance will be adjusted automatically (as per the factory settings). If settings need to be restored, refer to troubleshooting or camera menu items.

Step 1. Set the subject brightness to the appropriate level.

Step 2. Turn on the power of all the units and devices in the system.

Step 3. Select the unit to be operated. Even when using only one unit, it must still be selected from the wireless remote control or controller.

Step 4. Select the shooting mode. Select one of the four (FullAuto, Manual1, Manual2, and Manual3) preset shooting modes (scene files). Select the mode that satisfies the shooting conditions and suits your preferences.

Step 5. Start shooting. (After shooting, turn off the power of all the units and devices in the system.)


How do I turn the power on and off for the PANASONIC AW-HE60HN?

Turning the Power On (Using the wireless remote control):

1. Set all the power switches of the units and devices connected in the system to ON. This unit does not have a power switch. When power is supplied, the status display lamp will light up orange, and the unit will enter standby mode.

2. Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit.

3. Press the [ON/STANDBY] button on the wireless remote control for 2 seconds. The POWER ON mode is established, images are output, and the unit’s status display lamp lights up green.

4. If a multiple number of units are going to be used, repeat steps 2 and 3 as required.

Turning the Power On (Using a controller like AW-RP655 or AW-RP555):

1. Set all the power switches of the units and devices connected in the system to ON. The unit will enter standby mode (orange status lamp).

2. Set the [OPERATE] switch on the controller to ON. The POWER ON mode is established, and the unit’s status display lamp lights up green.

Turning the Power Off (Using the wireless remote control):

1. Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit.

2. Press the [ON/STANDBY] button on the wireless remote control for 2 seconds. The unit’s power is turned off, and the status lamp lights up orange.

3. If using multiple units, repeat steps 1 and 2 as required.

4. Set all the power switches of the units and devices connected in the system to OFF.

Turning the Power Off (Using a controller like AW-RP655 or AW-RP555):

1. Set the [OPERATE] switch on the controller to OFF. The power of all connected cameras is turned off, and the unit’s status lamp lights up orange.

2. Set all the power switches of the units and devices connected in the system to OFF.


How do I select and change the shooting modes (scene files) on the PANASONIC AW-HE60HN?

The PANASONIC AW-HE60HN has four preset shooting modes:

• FullAuto: The shutter speed and lens iris setting are adjusted automatically.

• Manual1, Manual2, Manual3: The settings of your preferences can be established in line with the shooting scene, lighting and other conditions.

How to select the shooting mode using the wireless remote control:

1. Press the [CAM1], [CAM2], [CAM3] or [CAM4] button to select the unit.

2. Press the [MENU] button for 2 seconds to display the Top Menu.

3. Press the [◄] or [►] button to bring the cursor to “Camera”.

4. Press the [SET] button. The “Camera” sub-menu is displayed.

5. Press the [▲] or [▼] button to bring the cursor to “Scene”.

6. Press the [SET] button. The shooting mode blinks.

7. Press the [▲] or [▼] button to select the shooting mode (FullAuto, Manual1, Manual2 or Manual3) to be used, and press the [SET] button to enter the selection.

8. Press the [MENU] button for 2 seconds to exit the camera menu display.

How to select the shooting mode using the AW-RP555 controller:

1. Press the [1], [2], [3], [4] or [5] button of [CONTROL] to select the unit.

2. Press the [1], [2], [3] or [USER] button of [SCENE FILE] to select the shooting mode (Manual1, Manual2, Manual3, or FullAuto respectively).

How to select the shooting mode using the AW-RP655 controller:

1. Press one of the [1] to [5] buttons of [CONTROL/PREVIEW MONITOR OUT SEL] to select the unit.

2. Press the [MENU] button to set the LCD panel display to the menu mode.

3. Turn the jog dial (main) until CAMERA SETTING appears, and press the [OK] button.

4. When the scene selection menu has appeared on the LCD panel, select the scene to be set (HALOGEN for Manual1, FLUORESCENT for Manual2, OUTDOOR for Manual3, USER for FullAuto), and press the [OK] button.

5. Press the [MENU] button twice to exit the menu mode.


How do I control the pan, tilt, and zoom of the PANASONIC AW-HE60HN?

Using the wireless remote control:

• Panning (left/right): Press the [◄] or [►] button.

• Tilting (up/down): Press the [▲] or [▼] button.

• Diagonal movement: Press an up/down button and a left/right button at the same time.

• Return to reference position: Press the [HOME] button for 2 seconds.

• Zooming in: Press the [T] button of [ZOOM].

• Zooming out: Press the [W] button of [ZOOM].

• Switching speed: Press the [FAST] button for high speed or the [SLOW] button for low speed. Tapping the button restores the normal speed.

Using a controller (e.g., AW-RP655, AW-RP555):

• Panning (left/right): Tilt the [PAN/TILT] lever toward L or R.

• Tilting (up/down): Tilt the [PAN/TILT] lever toward UP or DOWN.

• Diagonal movement: Tilt the [PAN/TILT] lever diagonally.

• Return to reference position: If the controller has a [HOME] button, press it.

• Zooming in: Tilt the [ZOOM] lever toward the TELE direction.

• Zooming out: Tilt the [ZOOM] lever toward the WIDE direction.

• Switching speed (AW-RP655, AW-RP555): Press the [SPEED] button. Each press switches between high speed (lamp off) and low speed (lamp lighted).


What should I do if my PANASONIC AW-HE60HN camera does not move?

When using the wireless remote control:

• Press the [CAM1], [CAM2], [CAM3] or [CAM4] button to select the unit which is to be operated.

• Check that the IR ID switches have been set correctly.

• If the unit’s status display lamp is off or lights up orange, it means that the unit’s power is not on. Refer to “Turning the power on” and turn on the power.

• If the unit’s status display lamp does not blink even when the wireless remote control is operated near the unit, it means that the remote control’s batteries have run down. Replace the batteries.

When using a controller:

• Select the unit to be operated by following the procedure for your controller model (e.g., pressing the [1]-[5] buttons of [CONTROL/PREVIEW MONITOR OUT SEL] on the AW-RP655).

• If the [OPERATE] lamp on the controller is off, it means that the power of the controller is not on.

• If the unit’s status display lamp is off or lights up orange, it means that the unit’s power is not on. Refer to “Turning the power on” and turn on the power.


What should I do if the picture from my PANASONIC AW-HE60HN is too light, too dark, or has wrong colors?

If the camera picture is too light or too dark:

• Using the wireless remote control:

1. Press the [A/IRIS] button to switch the lens iris adjustment to auto.

2. Press the [AUTO] button of [GAIN] to switch the gain adjustment to auto.

• Using a controller:

1. Press the [IRIS] button several times to turn on its lamp, and switch the lens iris adjustment to auto.

2. Press the [GAIN] button several times to turn on its lamp, and switch the gain adjustment to auto.

If there is something is wrong with the coloring of the camera pictures:

• Refer to “Auto tracking white adjustment (ATW)” and switch to “ATW”.


How do I manually adjust the focus, iris, shutter speed, and gain on the PANASONIC AW-HE60HN?

Manually Adjusting the Focus:

• Using the remote: Press [M/FOCUS] to enter manual mode. Use the [F] (far) and [N] (near) buttons to adjust. Press [A/FOCUS] to return to auto.

• Using a controller: Press [(AF)EXT] to enter manual mode. Use the [FOCUS] lever or dial to adjust. Press [(AF)EXT] again to return to auto.

Manually Adjusting the Iris:

• Using the remote: Press [M/IRIS] to enter manual mode. Use [IRIS +] (open) and [IRIS –] (close) to adjust. Press [A/IRIS] to return to auto.

• Using a controller: Press the [IRIS] button to turn off its lamp (manual mode). Use the [LEVEL] dial or the dial above the lit [IRIS] lamp to adjust. Press [IRIS] again to turn on its lamp (auto mode).

Manually Adjusting the Shutter Speed:

• Shutter speed can be set via the Camera menu under [Contrast screen] -> [Shutter Mode] and [Step/Synchro]. This allows for specific time values (e.g., 1/250 sec) or frequency-based synchro scan adjustments.

• Using the AW-RP555 controller: You can assign specific shutter speeds to the [PRESET] buttons [1] through [10] for quick selection.

Manually Adjusting the Gain:

• Using the remote: Press [OFF] (0 dB), [LOW] (9 dB), or [HI] (18 dB) to select a gain level. Press [AUTO] to return to automatic gain control (AGC).

• Using the AW-RP555 controller: Press the [GAIN] button to cycle through the three preset gain increase amounts (0 dB, LOW, HIGH). Press it again until the lamp is lit to return to AUTO.

• The gain can be adjusted more precisely using the Camera menu or Web setting.


How do I use the preset memories on the PANASONIC AW-HE60HN?

The unit enables up to 100 settings for camera direction (pan/tilt), zoom, focus, iris, gain, and white balance to be registered and called. The number of available presets depends on the control device.

Using the wireless remote control (12 presets):

• To register a setting:

1. Position the camera and adjust settings as desired.

2. While holding down the [PRESET] button, press the number button ([1] to [12]) where you want to store the memory.

• To call a setting:

1. Press the number button ([1] to [12]) corresponding to the preset memory you wish to recall.

Using the AW-RP655 controller (50 presets):

• To register a setting:

1. Set to preset memory mode by pressing the [TR/PSET] button (lamp off).

2. Set to memory recording mode by pressing the [M.LOCK] button (lamp off).

3. Position the camera and adjust settings.

4. Hold down the [MEMORY] button. The available preset buttons [1] to [50] will blink.

5. While still holding [MEMORY], press the desired preset button to register the setting.

• To call a setting:

1. Set to preset memory mode by pressing the [TR/PSET] button (lamp off).

2. Press the desired preset button [1] to [50].

• To erase a setting:

1. Set to preset memory mode and memory recording mode.

2. Hold down the [RESET] button. Buttons with erasable settings will blink.

3. While still holding [RESET], press the preset button whose setting you want to erase.

Using the AW-RP555 controller (10 presets):

• To register a setting:

1. Position the camera and adjust settings.

2. Hold down the [MEMORY] button. Available preset buttons [1] to [10] will blink.

3. While still holding [MEMORY], press the desired preset button to register.

• To call a setting:

1. Press the desired preset button [1] to [10].


How do I perform a white balance adjustment on the PANASONIC AW-HE60HN?

White balance adjustment is performed to accurately reproduce white, which affects the color tones of the entire screen. It should be done when using the unit for the first time or when lighting conditions change.

Automatic Adjustment (AWB):

1. Shoot a white subject (like a white wall) so that it fills the screen. Do not shoot shiny or very bright objects.

2. Using the remote: Select a Manual shooting mode (1, 2, or 3). Navigate the menu to `Picture -> AWB Mode` and select `AWB A` or `AWB B`. Exit the menu, then press the [SET] button for 2 seconds. “AWB OK” will appear on the screen if successful.

3. Using a controller (AW-RP655/AW-RP555): Press the [A] or [B] button of [WHITE BAL] to select the memory. Then, press the [AWC] button. The button’s lamp will blink during adjustment and go off upon successful completion.

Auto Tracking White Adjustment (ATW):

When ATW is selected as the AWB Mode in the camera menu, the white balance is continuously and automatically adjusted. This is useful when the light source or color temperature changes frequently. Note that it may not function properly with high brightness light sources or if no white object is in the scene.

Manual Adjustment (R Gain and B Gain):

1. Using the remote: In a Manual shooting mode, navigate the menu to `Picture`. Here you can select `R Gain` or `B Gain` and adjust their numerical values manually to fine-tune the white balance.

2. Using the AW-RP655 controller: Press the [R/B GAIN/PED] button until the “GAIN” item is displayed on the LCD panel. Use the jog dial (L) to adjust R Gain and the jog dial (R) to adjust B Gain.


How do I navigate the on-screen camera menus of the PANASONIC AW-HE60HN?

The camera menu operations can be conducted using the wireless remote control or a connected controller. The general procedure is as follows:

Camera menu operation Wireless remote control Controller (AW-RP655) Controller (AW-RP555) Controller (AW-RP50)
Selecting the unit to be operated Press the [CAM1], [CAM2], [CAM3] or [CAM4] button. Press one of the [1] to [5] buttons of [CONTROL/PREVIEW MONITOR OUT SEL]. Press one of the [1] to [5] buttons of [CONTROL]. Press one of the [CAMERA STATUS/SELECTION] buttons.
Displaying the Top Menu Press the [MENU] button for 2 seconds. Follow on-screen steps after pressing the [MENU] button. Press the [MENU] button for 2 seconds. Press the [CAMERA OSD] button for 2 seconds.
Selecting the items Press the [▲] or [▼] ([◄] or [►]) button. Turn the jog dial (main). Press the [YES] or [NO] button. Turn the F1 dial.
Displaying the sub-menus Press the [SET] button. Press the jog dial (main). Press the [ITEM] button. Press the F1 dial.
Changing the settings Press [SET] to start blinking, use direction buttons to change, press [SET] to confirm. Press jog dial to start blinking, turn to change, press to confirm. Press [ITEM] to start blinking, use [YES]/[NO] to change, press [ITEM] to confirm. Press F1 dial to start blinking, turn to change, press to confirm.
Exiting the camera menu operations Press the [MENU] button for 2 seconds. Press the [MENU] button or [R/B GAIN/PED] button. Press the [MENU] button for 2 seconds. Press the [CAMERA OSD] button for 2 seconds.

How do I access and use the web interface for the PANASONIC AW-HE60HN?

You can view the camera’s IP videos and configure various settings from a web browser.

Step 1. Start the web browser on your personal computer.

Step 2. Input “http://192.168.0.10/” in the [Address] box of the web browser. If the IP address has been changed, use the new address. If the HTTP port has been changed from 80, use the format: `http://camera’s IP address:port number`.

Step 3. Press the [Enter] key. A Live screen is displayed.

If User Authentication is enabled, you will be prompted to enter a user name and password. The initial settings are:

• User name: admin

• Password: 12345

From the web interface, you can:

• View Live Video: The Live screen shows the camera feed and provides controls for pan, tilt, zoom, focus, brightness, preset recall, and scene selection.

• Access Setup Screen: Press the “Setup” button to access detailed camera settings. This requires administrator login. The Setup screen is organized into tabs: Basic, Image, Multi-screen, User mng., Server, Network, and Maintenance.

• Control Camera Operations: Use the on-screen control pad, sliders, and buttons to operate the camera remotely.

• Manage Settings: Adjust all camera parameters, network settings, user permissions, and perform maintenance tasks like firmware updates and setting backups.


How do I manage preset positions from the web interface of the PANASONIC AW-HE60HN?

You can manage preset positions from the `Image -> Preset position` settings screen on the web interface.

• Preset Drop-down Menu: This selects the preset position (1-100 or Home) to be operated on.

• Set Button: Registers the camera’s current pan/tilt/zoom/focus and other settings to the preset position currently selected in the drop-down menu. This does not function if “Home” is selected.

• Move Button: Moves the camera to the preset position currently selected in the drop-down menu. The settings that are recalled depend on the “Preset Scope” setting.

• Delete Button: Deletes the setting data for the preset position currently selected in the drop-down menu. This does not function if “Home” is selected.

Additional settings on this screen include:

• Preset Speed (1 to 30): Sets the speed of pan-tilt operations when recalling a preset.

• Preset Scope (Mode A, B, or C): Determines which setting items are recalled when a preset is moved to.

– Mode A: Pan, Tilt, Zoom, Focus, Iris, Gain, White-BAL

– Mode B: Pan, Tilt, Zoom, Focus, Iris

– Mode C: Pan, Tilt, Zoom, Focus

• Limitation Setting: Allows you to set the up, down, left, and right limit of the pan-tilt head’s movement range. Move the camera to the desired limit position and use the corresponding button (Tilt Up, Tilt Down, Pan Left, Pan Right) to save it. Use the Set/Release button to enable or disable the limits.


How do I update the firmware, reset, or back up settings on the PANASONIC AW-HE60HN?

These functions are available on the Maintenance screen of the web interface.

Firmware Update (Product info. tab):

1. After consulting with your dealer, download the latest software to your personal computer.

2. On the “Product info.” screen, click the “Browse” button under “Firmware file”.

3. Select the downloaded software file from your computer.

4. Click the “Execute” button. The software upgrade will begin. Do not turn off the unit’s power while a software version is being upgraded.

Default Reset (Default reset tab):

• Reset to the default (Except the network settings): When the “Execute” button is clicked, the unit’s settings are returned to their defaults. Network, Basic, User mng., Server, and SNMP settings are not initialized.

• Reboot: When the “Execute” button is clicked, the unit is rebooted. This is equivalent to turning the power off and on.

Back up / Upload Settings (Back up tab):

• Download: Click the “Execute” button in the Download section to save the unit’s current settings to a file on your personal computer. The settings saved include Scene settings, System settings, and Preset settings.

• Upload: Click the “Browse” button in the Upload section to select a previously saved settings file (.dat) from your computer. Click the “Execute” button to load these settings into the unit. The uploading process is completed in about 2 minutes.


How can I control the PANASONIC AW-HE60HN from a mobile terminal?

You can connect a mobile terminal to the unit to display images (MJPEG format) and perform operations like panning, tilting, and zooming.

Step 1. Input “http://IP address/mobile/” using the mobile terminal’s browser and press enter. The IP address is the global IP address of the router for internet access, or the local IP address if on the same LAN.

The unit’s images will be displayed. If user authentication is on, you will be prompted for a user name and password.

Mobile Interface Controls:

• Pan/Tilt: Press the Pan/Tilt button to display four directional arrow buttons for panning and tilting the camera.

• Zoom: Use the magnifying glass buttons (+ and -) to adjust the zoom. A “×1” button resets the zoom to 1.0x.

• Preset: Press the preset button to display buttons for selecting preset positions (No. 1, No. 2, No. 3).

• Resolution switching: Press this button to switch the display resolution between 320×240 and 640×480 pixels.

• Iris: Press this button to display controls for switching between auto/manual iris and for adjusting the iris movement (open/close).

• Focus: Press this button to display controls for switching between auto/manual focus, one-shot auto focus (O.T. AF), and adjusting focus to near or far.

• OSD (Camera menu): Press the OSD button to display the camera menus on the image and control them using on-screen navigation buttons (up, down, OK, Cancel).


How do I set or release the pan and tilt limiters on the PANASONIC AW-HE60HN?

Limiters restrict the camera’s panning and tilting movement ranges. These operations are performed using the wireless remote control.

Basic Limiter Operation (to set or release a limit):

1. Tap the [MENU] button (press it quickly, not for 2 seconds). If the camera menu appears, press [MENU] for 2 seconds to clear it and start again.

2. Press and hold one of the direction buttons ([▲], [▼], [◄], or [►]) for 2 seconds while also holding down the [PRESET] button. This sets or releases the limiter for the upper, lower, left, or right limit respectively. The tally lamp will blink once when a limiter is set, and twice when it is released.

Setting the Limiters:

1. Press one of the [CAM1] to [CAM4] buttons to select the unit.

2. For the desired limit (e.g., upper limit), use the pan/tilt buttons to move the camera to the exact position where you want the limit to be.

3. Perform the “Basic Limiter Operation” for that direction. For example, to set the upper limit, move the camera to the highest desired point, then perform the basic operation using the [▲] button.

Releasing the Limiters:

1. Press one of the [CAM1] to [CAM4] buttons to select the unit.

2. To release a specific limit (e.g., the upper limit), simply perform the “Basic Limiter Operation” for that direction. The position of the camera does not matter when releasing a limit.

Resetting the Limiters:

To change a limiter’s position, you must first release the current setting and then set the new one.

1. Release the limiter positions you wish to change by following the steps in “Releasing the Limiters”.

2. Set the new limiter positions by following the steps in “Setting the Limiters”.

How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.

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