FREE ENGLISH PANASONIC AW-HE38HKE (01) PDF USER GUIDE

FREE ENGLISH PANASONIC AW-HE38HKE (01) PDF USER MANUAL

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FREE ENGLISH PANASONIC AW-HE38HKE (01) PDF OWNER MANUAL

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FREE ENGLISH PANASONIC AW-HE38HKE (01) PDF REFERENCE MANUAL

FREE ENGLISH PANASONIC AW-HE38HKE (01) PDF INSTRUCTION MANUAL

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PANASONIC AW-HE38HKE (01) PDF SUMMARY:

Before operating the product, what should you do?

Read the instructions carefully and save the manual for future use. Before using the product, read “Read this first!”.


Where can I find more information about operating and installing the HD Integrated Camera AW-HE38HWPC/AW-HE38HKPC/AW-HE38HWE/AW-HE38HKE?

Visit the Panasonic website and refer to the Operating Instruction (PDF).


What are some trademarks or registered trademarks mentioned in the manual?

Microsoft®, Windows®, Windows® 7, Windows® 8, Windows® 8.1, Internet Explorer®, and ActiveX® are either registered trademarks or trademarks of Microsoft Corporation. Intel® and Intel® CoreTM are trademarks or registered trademarks of Intel Corporation. Adobe® and Reader® are either registered trademarks or trademarks of Adobe Systems Incorporated. HDMI, the HDMI logo, and High-Definition Multimedia Interface are the trademarks or registered trademarks of HDMI Licensing LLC. microSDXC Logo is a trademark of SD-3C, LLC. Apple, Mac, OS X, iPhone, iPod Touch, iPad, and Safari are registered trademarks of Apple Inc. AndroidTM is a trademark of Google Inc. Other names of companies and products may be trademarks or registered trademarks of their respective owners.


What is expressly prohibited regarding the software provided with the unit?

Distributing, copying, disassembling, reverse compiling, reverse engineering, and also exporting in violation of export laws.


What software is incorporated in this product?

The product incorporates software developed independently by or for Panasonic Corporation, software owned by a third party and licensed to Panasonic Corporation, software licensed under the GNU General Public License, Version 2.0 (GPL V2.0), software licensed under the GNU LESSER General Public License, Version 2.1 (LGPL V2.1), and/or open source software other than the software licensed under the GPL V2.0 and/or LGPL V2.1.


What does Panasonic offer to third parties regarding source code covered under GPL V2.0 or LGPL V2.1?

Panasonic will provide a complete machine-readable copy of the corresponding source code covered under GPL V2.0 or LGPL V2.1, as well as the respective copyright notice thereof, for a charge no more than the cost of physically performing source code distribution. This is available for at least three years from the delivery of the product to any third party who contacts them.


Where can the source code and copyright notice be found?

The source code and the copyright notice are available for free on the Panasonic website.


What abbreviations are used in the manual for specific Microsoft® Windows® operating systems and Internet Explorer®?

Microsoft® Windows® 7 Professional SP1 32/64-bit is abbreviated to “Windows 7”. Microsoft® Windows® 8 Pro 32/64-bit is abbreviated to “Windows 8”. Microsoft® Windows® 8.1 Pro 32/64-bit is abbreviated to “Windows 8.1”. Windows® Internet Explorer® 8.0, Windows® Internet Explorer® 9.0, Windows® Internet Explorer® 10.0, and Windows® Internet Explorer® 11.0 are abbreviated to “Internet Explorer”.


What does the manual say about illustrations and screen displays?

What is shown in the manual’s illustrations and screen displays may differ from how it actually appears. The screenshots are used in accordance with the guidelines of Microsoft Corporation.


What does the warning indicate regarding installation?

To prevent injury, the apparatus must be securely attached to the floor/wall in accordance with the installation instructions. Installation should only be performed by qualified installation personnel. Improper installation may result in the entire apparatus falling down and causing injury.


What does Panasonic say about accidents or damage during installation?

Panasonic does not accept any responsibility for accident or damage during installation if the procedure in the manual is not followed.


What should installation personnel do before and after installation?

Read the “Installation Instructions” thoroughly and then perform the operation correctly and safely. Also, always read the “Read this first!” of the manual as they contain important information. After the installation, give the “Operating Instructions ” to the customer to save for future use.


What standards should the installation work comply with?

Ensure that the installation work complies with the technical standards governing electrical equipment.


Where is the unit intended to be used?

The unit is for indoor use only and cannot be used outdoors.


What conditions should be avoided when installing the unit?

Avoid installation in a location where the unit will be exposed to direct sunlight for extended periods or near a cooling or heating appliance. Operate the unit where it will not be splashed or sprayed by water.


How should the unit be oriented during installation?

Use the unit with an installation where the unit is suspended from an overhead surface or with a stand-alone installation. Do not use the unit on its side or tilted at an angle.


What type of screws should be used for mounting the mount bracket?

Be absolutely sure to use the four bracket mounting screws (M4) for mounting the mount bracket, which are supplied with the unit. Do not use wood screws, nails, etc. In the case of a concrete ceiling, secure the unit using anchor bolts (for M4) or AY plug bolts (for M4).


What is the recommended clamping torque for M4 screws?

M4: 1.47 N · m {15 kgf · cm}


What is the minimum withdrawal strength of the mounting location for each screw?

The withdrawal strength of the mounting location for each screw must be at least 196 N {20 kgf}.


What should be done if the ceiling is not strong enough to support the unit’s weight?

If the unit is to be installed on a ceiling which is not strong enough, reinforce the ceiling sufficiently first.


What should be done when using a mount bracket that is sold separately?

Read the handling instructions.


What should you not do while undertaking the installation work?

Do not hold the camera head while undertaking the installation work, as doing so may cause malfunctioning.


What mounting conditions are applicable for the AW-HE38 main unit?

Hanging/Desktop.


What screws are recommended for mounting the unit?

M4 screws (supplied accessory).


How many screws are needed, and what is the minimum withdrawal strength per screw?

4 screws are needed, with a minimum withdrawal strength of 196 N {20 kgf} per screw.


What weight should the mounting strength support?

Ensure that the mounting strength can support a weight that is at least five times the total mass of the equipment, including the camera’s main unit.


Where should the unit be installed, and what should be considered regarding shaking?

Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a location which is susceptible to shaking, this will cause the unit’s images to shake in turn.


What should you do before installing the unit?

Install the unit after conferring in detail with your dealer.


What kind of locations should you avoid when installing or using the unit?

The unit should not be installed on walls (where the unit would be installed sideways) or in locations where it would be directly exposed to rain or water. Avoid locations such as kitchens where there are high concentrations of steam and grease. Also, avoid outdoor locations or hot places where the temperature will exceed 40 °C (104 °F) or cold locations where the temperature will drop below 0 °C (32 °F). Do not install in locations where the humidity will exceed 90%, where chemicals are used such as near swimming pools, at sea, in coastal areas, or in locations where corrosive gases are emitted. Avoid locations where radiation, X-rays, or strong radio waves or magnetic fields are generated. Also, avoid locations where the unit would be subject to a great deal of vibration such as on board a vehicle or ship (the unit is not designed to be used in vehicles), or where the temperature is subject to sudden changes such as near the air outlet of an air conditioner or near a door which allows the outside air to come in.


What should be avoided to ensure the unit performs stably over a prolonged period?

Using the unit for a prolonged period in a location with high temperature and humidity levels will cause its parts to deteriorate and shorten its service life. Ensure that a cooling unit or heating unit will not blow any air directly toward the installation location.


What should you be absolutely sure to do regarding brackets and screws?

Be absolutely sure to use the specified brackets and screws to install the camera. Do not mount the unit by employing any methods other than those specified.


What should you not do with the mounting bracket or mounting screws?

Do not remodel the mounting bracket or mounting screws provided with the unit.


What should you always do before installation?

Before installation, always disconnect the power plug.


What components should you use when installing?

When installing, always use the supplied components.


What should you not do with the wall mount adapter?

Do not disassemble or modify the wall mount adaptor.


How should you tighten the mounting screws?

Tighten up the screws and bolts securely to the degree that is appropriate for each of the materials used in the mounting location and structures. After tightening up the screws and bolts, check that there is no unsteadiness and that the parts have been tightened securely. Use the specified tools and tighten the screws firmly. Tighten up the screws using the specified torque driver. Do not use electrical drivers or impact drivers.


What should you do when the unit is no longer going to be used?

When the unit is no longer going to be used, do not leave it lying around, but be absolutely sure to remove it properly. For details on how to remove the unit, refer to “Removing the camera”.


How should you hold the unit when installing, transferring, or disposing of it?

When installing, transferring, or disposing of the unit, be absolutely sure to hold it by its pedestal area. Problems may result if the camera head is held or rotated.


What should you not attach to the unit?

Do not attach a filter, hood, extender, or other parts to the unit.


What should you use for the AC adapter and power cable?

Use the dedicated AC adaptor and power cable provided with the unit. Connect the AC adaptor and power cable to the power inlet securely.


Where should you not place the AC adapter?

Do not place the adaptor directly onto a ceiling panel or other such surface.


How should you secure the adapter?

Secure the adaptor firmly to the bottom or other surface of a reinforcing member made of channel steel where dust and other foreign matter will not accumulate. Secure the adaptor firmly so that there will be no chance that it will fall off or fall down. Secure it using a strength which can withstand the mass of the AC adaptor.


Where should you install the accessory AC adapter, and how should it be positioned?

Install the accessory AC adaptor near the main power outlet, and position it in such a way that its power plug can be plugged into and unplugged from the outlet easily.


What should you do periodically with the power plug when connecting the AC adaptor to a power outlet on the ceiling?

Wipe off the dust on the power plug at periodic intervals as an anti-tracking measure.


Does the unit have a power switch?

The unit does not have a power switch.


How does the power turn on?

The power turns on when its power plug is connected to a power outlet.


What operations are performed when the power is turned on?

When the power is turned on, the pan, tilt, zoom, and focusing operations are performed.


What should you do before proceeding with maintenance?

Before proceeding with maintenance, be absolutely sure to disconnect the power plug from the power outlet.


How should you connect the power cable?

Be absolutely sure to connect the power cable of the AC adaptor through a circuit breaker using one of the following methods: connect the power cable through a power control unit, connect the power cable to a circuit breaker in a power distribution panel with a contact distance of 3.0 mm (1/8 inches) or more, or install the AC adaptor near the power outlet and connect it through the power plug.


What should you do if there is a possibility of noise interference?

Either wire the cables so that the power cable (ceiling light cord) of AC 100 V* [AC 220 V**] or more, and the signal cable are placed at least 1 meter (3.3 ft) apart, or run each cable through its own metal conduit. The metal conduits must be grounded.


What may happen if the unit is positioned near a TV or radio transmitting antenna or a strong electrical or magnetic field?

Its images may be distorted, and/or the images may be affected by noise.


What should you ensure when connecting the cables?

When connecting the cables, ensure that the connector areas will not be subject to any load, as doing so may cause malfunctioning.


How does the unit allow the generated heat to escape, and what should you avoid?

The unit allows the heat generated inside to escape from its surfaces. Do not install the unit in a location where it will be surrounded by walls or other surfaces and where heat will be trapped.


What type of power supplies should be used?

Use a PoE+ (IEEE802.3at) compatible hub or power supply device.


What should you read before installation?

Be absolutely sure to read through the “Read this first!” and “Installation precautions”.


What should you do if the ceiling panel is not strong enough to bear the unit’s weight?

Use the kind of mount bracket that is supported by anchor bolts between the concrete ceiling and ceiling panel. The unit supports the WV-Q105A direct ceiling mount bracket which is used solely for combination cameras.


What is recommended to facilitate installation and wiring connections?

It is also recommended that you provide an inspection space or opening for access purposes in the area near where the equipment is installed.


What should you check regarding the mounting space?

Refer to the illustration, and determine where the unit is to be installed and in which direction it should be mounted. Factor in the unit mounting area and include space for the wires extending from its rear panel.


What should you do regarding cable connections within the ceiling?

Make connections for each cable within the ceiling beforehand, and pass the cables through a cable-routing hole in preparation for making connections for and installing the unit.


What should you do for a power outlet which is used on the ceiling?

For a power outlet which is used on the ceiling, be absolutely sure to take measures to deal with the tracking that may be caused by the accumulation of dust and other foreign matter.


How should you mount the mount bracket onto the installation surface?

Use the bracket mounting screws supplied with the unit. For proper clamping torque, securely attach the screws using the specified tools.


What screws should be used for mounting the bracket?

Use only the screws supplied with the unit. Do not use any other screws such as wood screws, nails, etc.


How should you attach the drop-prevention wire?

Pull out the drop-prevention wire from the bottom panel of the unit, and engage the end with the wire ring through the hole of the mount bracket hook. Pull the drop-prevention wire, and check that it has been attached securely to the hook.


What should you not do while attaching the drop-prevention wire?

Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.


What is the drop-prevention wire designed for?

The drop-prevention wire is designed to be used for installation where the unit is suspended from an overhead surface so do not subject it to the weight of units other than the unit.


How should you mount the unit?

Align the position of the hole for checking the positioning with the status display lamp. Align the holes on the camera main unit used to insert the bottom panel with the protrusions on the mount bracket used for inserting the camera, push the camera to the bracket firmly, and rotate the main unit by about 15 degrees in the direction of the arrow. Secure the unit to the mount bracket using the main unit mounting screw (M3) as supplied.


What clamping torque should be used when attaching the mount bracket?

Attach the mount bracket securely with the prescribed tool using the clamping torque below: Screw diameter M3: 0.78 N · m {8 kgf · cm} Be absolutely sure to verify that none of the screws are loose.


What should you not do while mounting the unit?

Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.


What screws should you use when mounting the unit?

Use only the screws supplied. Do not use any other screws.


What checks should be done after mounting the unit?

Check that the unit has been mounted securely with no tilting or wobbling. The unit must be secured without fail using the main unit mounting screw before any of the cables are connected.


What points should be checked regarding the mounting?

The main unit mounting screw must be mounted securely. The unit must not tilt, and it must be mounted exactly. The unit must be securely installed. The unit pedestal part must not rotate even when an attempt is made to turn it.


How should you connect the rear panel connectors?

Anchor the AC adaptor cable in place using the cable clamp.


How should you secure the AC adapter cable?

Loosely secure the cable clamp. Fasten the cable clamp. Take hold of the strap part, slide the cable clamp until it stops moving, and then secure it tightly.


What should you always do before connecting or disconnecting cables?

Always disconnect the power supply before connecting or disconnecting cables. Connecting or disconnecting cables while the power is turned on may result in malfunctions.


What is the unit’s condition when the AC adapter is connected?

The unit is in the standby condition when the AC adaptor is connected. The primary circuit is always “live” as long as the AC adaptor is connected to an electrical outlet.


What should you ensure when using the WV-Q105A (optional accessory)?

It is recommended that you provide an inspection opening or other such space for access purposes in the area near where the equipment is installed in order to facilitate installation and the wiring connections work.


What should you check before mounting the mount bracket when using the WV-Q105A?

Before mounting the mount bracket, check that the installation location is strong enough to withstand the total mass (approx. 2.0 kg [4.41 lb]) which will be exerted once the camera is mounted.


When installing the unit on a ceiling, what space requirements should be ensured?

When installing the unit on a ceiling, ensure that there is at least 100 mm (3-15/16 inches) of space above the ceiling panel in the place where the unit will be used.


What is the acceptable thickness range for a ceiling panel when installing the unit?

The unit can be installed on a ceiling panel with a thickness ranging from 5 mm (3/16 inches) to 40 mm (1-9/16 inches).


What must be used when mounting the direct ceiling mount bracket?

The drop-prevention wire (supplied with the WV-Q105A) must be used when mounting the direct ceiling mount bracket.


When installing the unit on a ceiling, what height above the ceiling panel is required?

At least 100 mm (3-15/16 inches).


When installing the unit on a ceiling, what should you refer to, and what should you attach to the anchor bolts?

Refer to the Operating Instructions of the WV-Q105A direct ceiling mount bracket, and attach the WV-Q105A as well as the drop-prevention wire angle and drop-prevention wire supplied with the WV-Q105A to the anchor bolts.


What is a helpful tip when mounting the anchor bolts and direct ceiling mount bracket?

This job is facilitated if the direct ceiling mount bracket is loosely secured to the ceiling panel in one place, and the direct ceiling mount bracket and anchor bolts are vertically aligned before the nuts are tightened up.


What should you do after removing the loosely fastened screws in step 1?

First, remove the screws which were loosely fastened in step 1, and then align the camera mount bracket of the AW-HE38 with the screw holes in the WV-Q105A direct ceiling mount bracket and mount it in place.


What type of mounting screws should be used, and where are they supplied from?

Use the mounting screws (the M4-L60 Phillips head screws with adhesive) supplied with the WV-Q105A as the mounting screws.


How should you fasten the AC adapter when using the WV-Q105A?

Fasten the AC adaptor securely to the bottom or other surface of the reinforcing member made of channel steel where dust and other foreign matter will not accumulate. Do not place the AC adaptor directly onto the ceiling panel or other such surface.


What step should you follow after installing the WV-Q105A direct ceiling mount bracket?

Install the AW-HE38 camera by following the procedure starting with step 3 on page 9.


When installing the unit on a wall, what should you do before proceeding?

Before proceeding, fashion an L-shaped mounting fixture, and attach the fixture securely to the wall where the unit will be installed.


Before installing the unit on a wall, what should you check regarding the wall’s strength?

Before installing the unit, check that the surface of the wall where the unit will be installed is strong enough to bear not only the total weight (approx. 2.0 kg [4.41 lb]) of the camera once it has been installed but also the weight of the L-shaped mounting fixture and its supports.


What type of supports should you use to secure the L-shaped mounting fixture?

Use supports that are strong enough to withstand the total weight of the camera once it has been installed and any vibration or other forces to secure the L-shaped mounting fixture.


When installing the unit on a wall, what steps should you refer to?

Refer to steps 1 to 3 in “When installing the unit on a ceiling” and install the AW-HE38.


What are the steps to remove the camera?

Turn off the circuit breaker and power. Disconnect the cables (power cable, video cable, and control cable, etc.). Remove the main unit mounting screw used to secure the unit and mount bracket. Push the unit (A), turn it approximately 15 degrees away from the installed position (B), and remove it ©. Disengage the drop-prevention wire from the mount bracket.


What should you not do while removing the camera?

Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.


(When the mount bracket is going to be used) What steps are followed for stand-alone installation?

The same steps are followed as for the kind of installation where the unit is suspended from an overhead surface.


(When the mount bracket is going to be used) What should you check regarding the mounting space?

As with installing the unit suspended from an overhead surface, carefully check the space where the unit will be mounted, and then decide if it is appropriate to install the unit in that space.


(When the mount bracket is going to be used) How should you mount the mount bracket onto the installation surface?

Use the bracket mounting screws x 4 (supplied) (M4, bind-head).


(When the mount bracket is going to be used) How should you mount the unit?

Align the position of the hole for checking the positioning with the status display lamp. Align the holes on the camera main unit used to insert the bottom panel with the protrusions on the mount bracket used for inserting the camera, push the camera to the bracket firmly, and rotate the main unit by about 15 degrees in the direction of the arrow. Secure the unit to the mount bracket using the main unit mounting screw (M3) as supplied.


(When the mount bracket is going to be used) How should you connect the rear panel connectors?

Anchor the AC adaptor cable in place using the cable clamp.


(When the mount bracket is going to be used) How should you secure the AC adapter cable?

Loosely secure the cable clamp in the area shown above. Take hold of the strap part, slide the cable clamp until it stops moving, and then secure it tightly.


(When the mount bracket is going to be used) What should you always do before connecting or disconnecting cables?

Always disconnect the power supply before connecting or disconnecting cables. Connecting or disconnecting cables while the power is turned on may result in malfunctions.


(When the mount bracket is going to be used) What is the unit’s condition when the AC adapter is connected?

The unit is in the standby condition when the AC adaptor is connected. The primary circuit is always “live” as long as the AC adaptor is connected to an electrical outlet.


What should you do when connecting with an HDMI cable using an HDMI-to-DVI converter?

Be sure to connect the HDMI cable to the connector of the AW-HE38 last. Connecting the HDMI cable to the connector of the AW-HE38 first may result in malfunction.


(When the mount bracket is not going to be used) How should you install the unit on a desktop?

Place the unit flat on the surface. Install the unit in a stable location which will not be susceptible to shaking.


(When the mount bracket is not going to be used) What precautions should you take during installation?

Take care not to allow the unit to fall or otherwise be damaged during installation. When carrying the unit, do not hold it by its head. Do not take hold of the camera head or rotate it, as doing so may cause malfunctioning. Take care not to pull the connected cables, as doing so may cause the unit to fall and/or it may result in injury.


(When the mount bracket is not going to be used) How should you mount the unit on a tripod?

Attach the tripod to the threaded holes for mounting the camera on the camera’s bottom panel. Place the tripod on a completely flat and level surface. Tighten the screws by hand to mount the tripod securely.


(When the mount bracket is not going to be used) What screw should you use for mounting the tripod?

Use screws for mounting the tripod that satisfy the following standard: 1/4-20UNC, ISO 1222 (6.35 mm), 4.5 mm to 6 mm (0.18 to 0.24 inches).


(When the mount bracket is not going to be used) What precautions should be taken when mounting the unit on a tripod?

Do not install the unit where people will be passing back and forth. When using the unit mounted on a tripod, do not put the tripod high above the floor level. Mount the unit securely so there is no looseness, as looseness may cause the unit to fall off and/or result in injuries. When the unit is going to be used for a prolonged period of time, take steps to ensure that the unit will not topple or fall over and that it will not fall off or fall down.


How do you connect an NDI|HX compatible switcher?

Connect the AW-HE38 to the NDI|HX compatible switcher via a LAN cable.


How do you connect a controller (AW-RP50/AW-RP120) using an IP connection?

Connect the AW-HE38 to the Remote Camera Controller AW-RP50 or AW-RP120 via a LAN cable.


What does the unit automatically detect when connecting to the LAN connector?

The unit automatically detects the straight cable or crossover cable connected to the LAN connector.


How do you connect using a commercially available controller with RS-232C daisy-chain connection?

Connect the AW-HE38 to the commercially available controller using an RS-232C connector.


How many cameras can be connected to a single controller in a daisy-chain connection?

Up to seven cameras can be connected to a single controller.


What service switch settings need to be configured for RS-232C daisy-chain connection?

Configure the service switches at the bottom of the unit. Set SW1 (Camera address setting) to AUTO or 1 to 7, ensuring address numbers do not duplicate. Enable standard serial communication by setting SW4 to ON. Set SW7 (Communication baud rate) to 9600 bps (OFF) or 38400 bps (ON) based on your commercially available controller. Set SW8 (Communication connector) to RS-232C (ON).


What camera menu items need to be configured for RS-232C daisy-chain connection?

Display [System] menu, then [Protocol], then [Model Select]. Select [SEVIHD1], [SBRC300], or [SBRCZ330] for the protocol type.


How do you connect using a commercially available controller with RS-422 connection?

Connect the AW-HE38 to the commercially available controller using an RS-422 communication connector.


What service switch settings need to be configured for RS-422 connection?

Configure the service switches at the bottom of the unit. Set SW1 (Camera address setting) to AUTO or 1 to 7, ensuring address numbers do not duplicate. Enable standard serial communication by setting SW4 to ON. Set SW7 (Communication baud rate) to 9600 bps (OFF) or 38400 bps (ON) based on your commercially available controller. Set SW8 (Communication connector) to RS-422 (OFF).


What camera menu items need to be configured for RS-422 connection?

Display [System] menu, then [Protocol], then [Model Select]. Select [SEVIHD1], [SBRC300], or [SBRCZ330] for the protocol type.


Are daisy-chain connections possible for RS-422 connections?

No, daisy-chain connections are not possible for RS-422 connections.


What should you make sure of when connecting the LAN cable to the RS-422 connector?

Make sure the LAN cable connected to the RS-422 connector is a straight cable.


How do you connect for IP control?

Connect the AW-HE38 to a switching hub via a LAN cable. Connect the Remote Camera Controller AW-RP50 to the switching hub via a LAN cable.


What does the unit automatically detect when connected to the LAN connector for IP control?

The unit automatically detects the straight cable or crossover cable connected to the LAN connector.


How do you connect for infrared output?

Connect the commercially available controller to the AW-HE38 using an RS-232C cable. Point the infrared remote control of the commercially available controller toward the camera to operate it.


What service switch setting needs to be configured for infrared output?

Configure the service switches at the bottom of the unit. Set SW6 (Infrared output) to ON.


How do you connect for IP image transmission with PoE+?

Connect the AW-HE38 to a PoE+ compatible switching hub via a LAN cable.


How do you connect for USB connection as a Web camera?

Connect the AW-HE38 to a personal computer using a USB cable (A-mini B type).


What USB specification should the USB cable be compatible with?

Use a USB cable that is compatible with the USB 2.0 specification. Connect a mini B connector to the unit.


What setting needs to be configured for USB connection?

The priority mode of the unit needs to be set to “USB”.


What type of communication software should be used for USB connection?

Use communication software that is compatible with the USB Video Class and USB Audio Class.


How should the unit be grounded?

Ground the unit via the SIGNAL GND ground connector.


What does the lightning flash symbol indicate?

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.


What does the exclamation point symbol indicate?

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.


What safety information should I be aware of?

To reduce the risk of fire or electric shock, do not expose the equipment to rain or moisture. Keep the equipment away from all liquids and only use and store it in locations not exposed to the risk of dripping or splashing liquids; do not place any liquid containers on top of the equipment. Use only recommended accessories to reduce the risk of fire, electric shock, and annoying interference.


Where should I install the unit to maintain adequate ventilation?

Do not install or place this unit in a bookcase, built-in cabinet, or any other confined space to maintain adequate ventilation. Ensure that curtains and other materials do not obstruct the ventilation to prevent the risk of electric shock or fire hazard due to overheating.


What should I ensure regarding the power supply cord?

The mains plug of the power supply cord shall remain readily operable. The AC receptacle (mains socket outlet) shall be installed near the equipment and shall be easily accessible. To completely disconnect this equipment from the AC mains, disconnect the power cord plug from the AC receptacle.


How often should I check the installation?

Check the installation at least once a year. Improper installation could cause the unit to fall off, resulting in personal injury.


What precautions should I take when moving the unit?

Do not pick up and move the unit while the tripod is attached. The fitting may break under the weight of the tripod, which may result in injury.


What should I do if servicing is required?

Do not remove panel covers by unscrewing. To reduce the risk of electric shock, do not remove the covers, as there are no user-serviceable parts inside. Refer servicing to qualified service personnel.


What is the warning regarding memory cards and accessories?

Always keep memory cards (optional accessory) or accessories (mounting screws) out of the reach of babies and small children.


What peripheral equipment and connecting cables should I use?

Use only equipment recommended as peripheral equipment and the connecting cables described.


What type of cables should be used for video signals?

Use double-shielded coaxial cables designed for 75-ohm type high-frequency applications for SDI (Serial Digital Interface). Coaxial cables designed for 75-ohm type high-frequency applications are recommended for analog video signals.


What type of cables should be used for audio signals?

If the apparatus supports AES/EBU serial digital audio signals, use cables designed for AES/EBU. Use shielded cables that provide quality performance for high-frequency transmission applications for analog audio signals.


What type of cables should be used for other connections?

Use double-shielded cables that provide quality performance for high-frequency applications as connecting cables for IEEE1394 and USB. When connecting to the HDMI signal terminal, use multilayer shielded cables that provide quality performance for high-frequency applications. If the apparatus is supplied with ferrite core(s), they must be attached to the cable(s) following the instructions in the manual.


What should I do if the apparatus is adversely affected by interference?

Take the following steps if the apparatus is being used in an EMC environment where strong electromagnetic fields are generated:

  1. Place the apparatus at a distance from the source of the interference.
  2. Change the direction of the apparatus.
  3. Change the connection method used for the apparatus.
  4. Connect the apparatus to another power outlet where the power is not shared by any other appliances.

What does the caution for the AC mains lead say for safety?

This appliance is supplied with a molded three-pin mains plug for safety and convenience. A 5-ampere fuse is fitted in this plug. If the fuse needs to be replaced, ensure that the replacement fuse has a rating of 5-ampere and is approved by ASTA or BSI to BS1362. Check for the ASTA mark or the BSI mark on the body of the fuse.


What should I do if the plug contains a removable fuse cover?

Ensure that the fuse cover is refitted when the fuse is replaced. If the fuse cover is lost, the plug must not be used until a replacement cover is obtained from a local dealer.


What should I do before using the AC mains lead?

Remove the connector cover before use.


How do I replace the fuse?

  1. Open the fuse cover with a screwdriver.
  2. Replace the fuse and close or attach the fuse cover.

What are the key features of the unit?

  • Compact full HD camera integrated with a pan-tilt head, featuring a 1/2.3-type MOS sensor and digital signal processor (DSP).
  • Optical 22x zoom lens with a 16x digital zoom, allowing up to 30x zoom with i.Zoom while maintaining HD quality.
  • Compatible with NDI|HX technology for video transmission to NewTek NDI compatible software applications and hardware devices over a network.
  • Smooth camera operations via IP control or serial control when a controller is connected.
  • Night mode for shooting under very-low-brightness conditions using infrared rays.
  • Operation via a web browser while viewing camera images on the screen when connected to a computer via an IP network.
  • Connection with a Panasonic camera controller via Panasonic’s proprietary serial communication format.
  • Support for standard serial communication formats, allowing connection to commercially available controllers.
  • Available in two color variations (white or black).
  • Equipped with a newly developed codec engine, the unit can output Full HD images at up to 60 fps via a network.
  • Changing the Priority Mode enables operation for various applications.

What personal computer environment is required when using 1080/60p [59.94Hz] and 1080/50p [50Hz]?

CPU: Intel® CoreTM i7 3.4 GHz or higher recommended


What personal computer environment is required other than 1080/60p [59.94Hz] and 1080/50p [50Hz]?

CPU: Intel® CoreTM2 Duo 2.4 GHz or higher recommended


What memory is required for Windows?

1 GB or higher (2 GB or higher for Microsoft® Windows® 8.1, Microsoft® Windows® 8, Microsoft® Windows® 7 64-bit edition)


What memory is required for Mac?

2 GB or more


What network function is needed?

10BASE-T or 100BASE-TX port × 1


What image display function is required?

Resolution: 1024 × 768 pixels or more

Color generation: True Color 24-bit or more


What Windows operating systems and web browsers are supported?

  • Microsoft® Windows® 8.1 Pro 64-bit/32-bit: Windows® Internet Explorer® 11.0
  • Microsoft® Windows® 8 Pro 64-bit/32-bit: Windows® Internet Explorer® 10.0
  • Microsoft® Windows® 7 Professional SP1 64-bit/32-bit: Windows® Internet Explorer® 8.0 / 9.0 / 10.0 / 11.0

What Mac OS X versions and browsers are supported?

  • OS X v10.8: Safari 6.2
  • OS X v10.9: Safari 7.1
  • OS X v10.10: Safari 8.0

What iOS versions and browsers are supported?

iPhone / iPad / iPod touch: iOS 8.3 Standard browser


What Android OS versions and browsers are supported?

Android: Android OS 4.4 Standard browser


What other software is required?

Adobe® Reader® (for viewing the operating instructions available on the website)


What are some important notes regarding the personal computer environment?

  • Failure to provide the required personal computer environment may slow down the delineation of the images on the screen, make it impossible for the web browser to work, and cause other kinds of problems.
  • Use the desktop version of Internet Explorer (Internet Explorer for Windows UI is not supported).

Where can I find the most recent information on compatible operating systems and web browsers?

Visit the support desk at http://pro-av.panasonic.net/.


What is the disclaimer of warranty?

Panasonic Corporation shall not be liable to any party or person, except for replacement or reasonable maintenance of the product, for the cases including but not limited to:

  • Any damage and loss, including direct or indirect, special, consequential, or exemplary, arising out of or relating to the product.
  • Personal injury or any damage caused by inappropriate use or negligent operation of the user.
  • Unauthorized disassemble, repair, or modification of the product by the user.
  • Inconvenience or any loss arising when images are not displayed due to any reason or cause, including any failure or problem of the product.
  • Any problem, consequential inconvenience, or loss or damage, arising out of the system combined by the devices of a third party.
  • Any demands for compensation, claims, etc., occasioned by the infringement of privacy by individuals or organizations whose images were shot by the user because these images were made available by the user in the public domain or used for purposes other than the one described.
  • Loss of registered data caused by any failure.
  • Panasonic does not accept any responsibility for damages directly or indirectly due to any type of problems that result in loss of recording or edited content, and does not guarantee any content if recording or editing does not work properly.

What network security risks should I be aware of?

  • Leakage or theft of information through the unit
  • Use of the unit for illegal operations by persons with malicious intent
  • Interference with or stoppage of the unit by persons with malicious intent

What precautions should I take to protect against network security risks?

  • Use the unit in a network secured by a firewall.
  • If the unit is connected to a network that includes personal computers, make sure that the system is not infected by computer viruses or other malicious entities (using a regularly updated antivirus program, anti-spyware program, etc.).
  • Protect your network against unauthorized access by restricting users to those who log in with an authorized user name and password.
  • After accessing the unit as an administrator, be sure to close all web browsers.
  • Change the administrator password periodically.
  • Restrict access to the unit by authenticating the users, for example, to prevent setting information stored on the unit from leaking over the network.
  • Do not install the camera in locations where the camera or the cables can be destroyed or damaged by persons with malicious intent.
  • Avoid connections that use public lines.

What is recommended for user authorization?

User authentication on the unit can be performed via digest authentication or basic authentication. If basic authentication is used without using a dedicated line equipped with an authentication function, password leaks may occur.


What usage restrictions should I be aware of?

Use of the same segment is recommended for the network in which the unit and the controller or personal computer are connected. If the equipment uses connections with different segments, events based on the settings inherent to the network equipment may occur, so check this thoroughly prior to operation.


What formats are supported and how can I switch between them?

You can switch between the following formats via the camera menus or a web browser:

  • 1080/59.94p (HDMI only)
  • 1080/59.94i
  • 1080/29.97p
  • 1080/29.97PsF
  • 720/59.94p
  • 1080/50p (HDMI only)
  • 1080/50i
  • 1080/25p
  • 1080/25PsF
  • 720/50p

What are the key features of the camera unit?

  • A newly developed 1/2.3-type MOS sensor and DSP (digital signal processor) are incorporated.
  • High-quality pictures are obtained by video processing in many different kinds of ways.
  • Optical 22x zoom lens, with a 16x digital zoom to achieve high-quality images, and i.Zoom allows up to 30x zoom while maintaining HD quality.
  • Functions that allow clean and clear reproduction of images in a wide range of applications, such as high dynamic range (HDR) and dynamic range stretch (DRS) functions that compensate for overexposure and loss of dark detail, and a digital noise reduction (DNR) function that allows you to shoot scenes clearly by minimizing image lag even in dark locations.

What are the features of the pan-tilt head unit?

  • High-speed operations with a maximum speed of 300°/s during preset and 90°/s during manual.
  • Wide rotational angles with a panning range of ±175° and a tilting range from –30° to +90°.
  • Quiet operation with noise levels of NC35 (normal speed) and NC40 (during preset).
  • Storage of up to 100 positions in the preset memory (The number of preset memories that can be used varies from one controller to another).

What are the features of the night mode?

Infrared shooting is supported. Shooting, which is normally difficult under very-low-brightness conditions, is now possible by exposing the subjects to infrared rays (Black-and-white images are output in this case). The iris will be fixed at open.


What IP video output functions are featured?

  • Equipped with image compression and IP transmission LSI capabilities.
  • IP video transmission in SD format is possible.
  • Output in Full HD quality at up to 60 fps.
  • Employing the functions of this chip together with IP control opens the door to uses in a wide range of applications, including control of the camera from a remote location.

What compatibility does the unit have with Panasonic’s currently available controllers?

  • A maximum of five units can be operated by serial control from one of Panasonic’s currently available controllers (AW-RP50, AW-RP120, and AK-HRP200).
  • The unit can also be used together with the cameras and pan-tilt head unit systems currently available from Panasonic Corporation so that an existing system can be used to advantage to put together a system that is even more flexible.

What is important to know about controller versions and distances?

  • It may be necessary to upgrade the version of the controller in order to support the unit.
  • The maximum distances between the units and controller is 1000 meters (3280 ft) when serial control is exercised. Use of an external device or some other means must be provided separately in order to extend the video signal connections.

What standard serial communication support does the unit have?

Connect up to seven cameras to a commercially available controller via RS-232C interface.


What design features facilitate installation?

By designing the camera, lens, and pan-tilt head as a single integrated unit, the time taken for the installation work has been drastically reduced.


What are the benefits of using the optional wireless remote control?

A wireless remote control capable of operating up to four units can be used. It can easily be used to set the various functions or switch between them while viewing the menu screens.


What makes the camera layout flexible?

The unit features excellent connectivity and installability thanks to the IP control; a lightweight main unit, and the turn-lock mechanism, which enables the user to install it on his or her own (only when used indoors).


Is the unit designed for indoor or outdoor use?

The unit is designed to be used indoors only and cannot be used outdoors.


What advantages does IP control offer for connections and settings?

  • Up to a hundred units can be operated by IP connection from a Panasonic controller (AW-RP50, AW-RP120, and AK-HRP200). (The maximum length of the LAN cables is 100 meters [328 ft]).
  • By automatically recognizing the IP addresses and changing their allocation, the previous restrictions on the connections between the cameras and controllers using serial interfaces and the time and trouble taken to establish the various settings can be significantly reduced. By configuring a network, flexible camera control can be implemented anywhere with any of the cameras.

What are the advantages of PoE+?

Configurations for the camera’s power supply are not necessary when the unit is connected to a network device that supports the PoE+ standard (IEEE802.3at compliant).


What happens if both the AC adapter and a PoE+ power supply are connected?

If the AC adapter and a PoE+ power supply are connected simultaneously, the AC adapter will have priority.


What type of cable should be used with PoE+?

Use a category 5e cable or higher when using a PoE+ power supply. The maximum length of the cable between the power supply unit and the unit is 100 meters (328 ft). Using a cable that is lower than category 5e may result in reduced power supply capabilities.


What does the high dynamic range (HDR) imaging function do?

This reduces overexposure and loss of dark detail in images with high light-dark contrast between the background and the subject.


What does the image stabilization function do?

When shaking is detected in the input image, the shaking is reduced by shifting the position of the area to be cropped according to the amount of shaking.


What controller versions are required for image stabilization?

  • AW-RP50: Ver 3.10.00 or later
  • AW-RP120: Ver 2.10.00 or later
  • AK-HRP200: Ver 4.10-00-0.00 or later

What do I do if the controller version is older?

If the version is older, an upgrade is required. For details on upgrading, visit the support page on the website.


What accessories are included?

  • Mount bracket for installation surface (Hanging / Desktop)
  • Main unit mounting screw (with flat washer, spring washer) M3 x 6 mm
  • Drop-prevention wire (already attached to the unit)
  • Bracket mounting screws (bind-head) M4 x 10 mm
  • AC adapter
  • Power cable (1.5 m [4.92 ft])

What optional accessories are available?

  • Wireless remote controller AW-RM50G (Size “AA”, “R6” or “LR6” dry battery x 2, obtained separately)
  • Direct ceiling mount bracket WV-Q105A

What lighting conditions are recommended for shooting?

Shoot under the proper lighting conditions to produce pictures with eye-pleasing colors. The pictures may not appear with their proper colors when shooting under fluorescent lights. Select the proper lighting as required.


What environmental conditions should I maintain for stable performance?

Using the unit for prolonged periods in locations where the temperature and humidity levels are high will cause its parts to deteriorate, resulting in a reduction of its service life. (Recommended temperature: Max. 35 °C [95 °F]). Ensure that a cooling unit or heating unit will not blow any air directly toward the installation location.


What can cause image persistence on the MOS sensor color filters?

If parts of the MOS sensor are exposed continuously to spotlights or other bright lights, the color filters inside the MOS sensor will deteriorate, and the parts concerned may become discolored. The discoloration may be noticeable when the direction of fixed monitoring is changed.


What should I do to prevent damage from strong lights?

Do not point the camera at strong lights. When parts of the MOS sensor are exposed to spotlights or other strong lights, blooming (a phenomenon where the edges of strong lights become blurred) may occur.


What happens with high-brightness subjects?

Flare may occur if an extremely bright light source is pointed at the lens. In such cases, change the angle or take some other remedial action.


What happens when using the automatic functions?

  • If “Full Auto” has been selected as the setting for Scene on the camera menu, for example, all the auto settings will be turned on, and manual operations will no longer be possible for some of the items.
  • When using the ATW (auto-tracking white adjustment) function under fluorescent lights, the white balance may vary.
  • In some situations, it may be hard to focus at the auto setting. In cases like this, select the manual setting and focus manually.
  • The appropriate brightness may not be obtained when shooting bright objects using the auto settings for the gain and iris. In such cases, set the shutter speed to manual and adjust.

What should I do when zooming and focusing?

When the focus is set manually, out-of-focusing may occur during zooming. After zooming, if necessary, either adjust the focus or set the focus to auto. When using the focus at the manual setting, proceed with zooming after setting the focus position at the Tele end where the focusing accuracy is higher. However, if the distance from the unit to the subject is less than 1.0 meter [3.28 ft], the subject may shift out of focus at the Wide end. If zooming is performed to the Tele end after having adjusted the focus at the Wide end, out-of-focusing may occur.


What happens to the zoom position when the power is turned on?

When the unit is turned on, the zoom, focus, and iris return to their positions from before the unit entered standby mode (This happens for the focus and iris when they were set manually). The operation will be performed with the [Preset Scope] settings applied in such cases. However, this position may not be restored if, for instance, the power cable was disconnected during operation.


What is the operating temperature range?

Avoid using the unit in cold locations where the temperature drops below 0 °C (32 °F) or hot locations where the temperature rises above 40 °C (104 °F) since these temperatures downgrade the picture quality and adversely affect the internal parts.


What should I know about the HDMI interface standard?

The unit has been certified as HDMI-compatible, but on rare occasions, images may not be displayed depending on the HDMI device that has been connected to the unit.


What should I know about color bars?

Color bars are used to adjust the color phase, and the widths and positions of these bars may differ from other models.


What affects IP video refresh speed and operations from the web screen?

The IP video refresh speed may be reduced and operations from the web screen may be slower, depending on the network environment used, performance of the personal computer or the mobile terminal, subjects, and access count.


What is the H.264 patent pool licensing?

This product is licensed based on the AVC Patent Portfolio License, and the license does not extend beyond uses by users, who engage in the acts described below, for their own personal and non-profit applications:

  • Recording of image information in compliance with the AVC standard (hereafter, “AVC videos”)
  • Playing of AVC videos recorded by consumers engaging in personal activities or AVC videos acquired from licensed providers

What should I know about the PoE+ power supply?

The unit complies with the IEEE802.3at standard. Use a PoE+ compatible Ethernet hub and injector when using a PoE+ power supply. For details on recommended Ethernet hubs and injectors, consult your local dealer.


When should I turn off the power before connecting or disconnecting cables?

Always disconnect the power supply before connecting or disconnecting cables.


How should I handle the unit?

Handle the unit carefully. Do not drop the unit or subject it to strong impact or vibration, as doing so may cause the unit to malfunction.


When should I turn off the unit’s power?

Turn off the unit’s power when it is not in use. When the unit is no longer going to be used, do not leave it lying around, but be absolutely sure to remove it properly.


What should I avoid touching?

Do not touch the optical system parts. The optical system parts are the very heart of the camera. Under no circumstances must they be touched. In the unlikely event that they have become dusty, remove the dust by using a camera blower or by wiping them gently with lens cleaning paper.


What should the camera never be pointed at?

Do not point the camera directly at the sun or a laser beam no matter whether it is turned on or not. Taking images of the sun, laser beams, or other brightly lit subjects for prolonged periods of time may damage the MOS sensor.


What can happen with a personal computer used with the unit?

If the same image is displayed for a prolonged period on a PC monitor, the monitor may be damaged. Use of a screen saver is recommended.


What should I avoid doing with the Easy IP Setup Software?

Do not run the Easy IP Setup Software on a multiple number of personal computers for a single camera and set the IP address at the same time. Otherwise, you will be unable to complete the proper procedure and set the IP address correctly.


What should I avoid allowing to contact the rotating parts?

Do not allow foreign matter to make contact with the rotating parts. Otherwise, trouble may be caused.


How should I protect the unit from water?

Keep the unit away from water. Avoid all direct contact with water. Otherwise, problems may occur.


What should I do before proceeding with maintenance?

Disconnect the power supply before proceeding with maintenance. Otherwise, you may injure yourself.


How should I clean the surfaces?

Wipe the surfaces using a soft dry cloth. Avoid all contact with benzine, paint thinners, and other volatile substances, and avoid using these substances. Otherwise, the casing may become discolored.


What should I avoid doing with the camera head?

Do not turn the camera head by hand. Turning the camera head by hand may cause the unit to malfunction.


What environmental conditions should I maintain?

Use the unit in an environment with minimal moisture and dust. Avoid using the unit in an environment with a high concentration of moisture or dust since these conditions will damage the internal parts.


How should I dispose of the unit?

When the unit has reached the end of its service life and is to be disposed of, ask a qualified contractor to dispose of the unit properly in order to protect the environment.


What should I check before using the optional wireless remote control?

Point the wireless remote control at the unit’s wireless remote control signal light-sensing area (front panel or side panel) and operate it within a range of 10 meters (32.8 ft) from these areas.


What should I do if the unit is installed near fluorescent lights, plasma monitors, or other such products or if the unit is exposed to sunlight?

  • Take steps to ensure that the wireless remote control signal light-sensing area will not be exposed to the light from fluorescent lights, plasma monitors or other such products, or from the sun.
  • Install the unit away from fluorescent lights, plasma monitors, and other such products.

How long does the selection of the operation to be performed remain stored in the memory after the batteries have been removed from the wireless remote control?

For about 10 minutes even after the batteries have been removed from the wireless remote control, the selection of the operation to be performed (the [CAM1], [CAM2], [CAM3] or [CAM4] button which was pressed last) will remain stored in the memory. When a longer period of time elapses, however, the selection is reset to the status established when the [CAM1] button was pressed.


What are the parts of the camera unit?

  • Mount bracket for installation surface (supplied accessory)
  • Drop-prevention wire
  • Hole for securing the camera pedestal
  • Wireless remote control signal light-sensing area
  • Status display lamp
  • Camera head
  • Lens unit
  • Tally lamp
  • LAN connector for IP control [LINK/ACT]
  • Anti-theft wire mounting hole
  • Audio input connector [AUDIO IN]
  • RS-232C connectors [RS-232C IN/OUT]
  • DC IN connector [12V IN ]
  • Cable clamp
  • Ground connector
  • RS-422 connector [RS-422]
  • USB port
  • microSD card slot
  • Threaded hole (thread: 1/4-20UNC, ISO1222 [6.35 mm]) for mounting the camera
  • HDMI connector [HDMI]
  • Service switches

What does the status display lamp indicate?

  • Orange: When the standby status is established
  • Green: When the power is on
  • Red: When trouble has occurred in the unit
  • Green and blinks twice: When a signal matched by the remote control ID has been received from the wireless remote control (optional accessory) while the power is on
  • Orange and blinks twice: When a signal which is not matched by the remote control ID has been received from the wireless remote control (optional accessory) while the power is on

What LAN cable specifications should I use for IP control?

  • When connecting through a hub: LAN cable (category 5 or above), max. 100 meters [328 ft]
  • When using a PoE+ compatible hub: LAN cable (category 5e or above), max. 100 meters [328 ft]
  • When a hub is not used: LAN cable (category 5 or above), max. 100 meters [328 ft]

It is recommended to use an STP (shielded twisted pair) cable.


What is the RS-422 connector used for?

This RS-422 connector (RJ-45) is connected when exercising serial control over the unit from an external device. Use a cable with the following specifications for the connection to this connector. The tally lamp can be lit by shorting the TALLY signal (pin 2) with GND (pin 1).

LAN cable* (category 5 or above, straight cable), max. 1000 meters [3280 ft]

It is recommended to use an STP (shielded twisted pair) cable.


What should I remember when connecting to the TALLY signal pin?

Do not apply a voltage to the TALLY signal pin.


What is the USB port used for?

The unit can be used as a Web camera by connecting the unit and a personal computer with USB Video Class.


What is the microSD card slot used for?

The video and audio of the camera can be recorded to a microSD card in MP4 format.


What are the functions of the service switches?

  • SW1 to SW3: Camera address setting (standard serial communication)
  • SW4: Communication format
  • SW5: Always leave at OFF (used for factory adjustments)
  • SW6: Infrared output
  • SW7: Communication baud rate
  • SW8: Communication connector

What should I keep in mind when setting the service switches?

  • Perform switch settings before turning the unit on.
  • Cameras whose camera address setting switches are set to AUTO cannot coexist with cameras whose switches are set to 1 to 7.
  • Manually setting multiple cameras to the same address will not allow you to control multiple cameras from a single controller simultaneously.

How do I configure the camera address manually?

Set the switches as follows:

Address AUTO 1 2 3 4 5 6 7
SW1 OFF ON OFF ON OFF ON OFF ON
SW2 OFF ON ON OFF OFF ON ON OFF
SW3 OFF ON

CLICK HERE TO DOWNLOAD PANASONIC AW-HE38HKE (01) PDF MANUAL


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