FREE ENGLISH PANASONIC AG-CX18 (01) PDF USER GUIDE

FREE ENGLISH PANASONIC AG-CX18 (01) PDF USER MANUAL

FREE ENGLISH PANASONIC AG-CX18 (01) PDF OWNER GUIDE

FREE ENGLISH PANASONIC AG-CX18 (01) PDF OWNER MANUAL

FREE ENGLISH PANASONIC AG-CX18 (01) PDF REFERENCE GUIDE

FREE ENGLISH PANASONIC AG-CX18 (01) PDF INSTRUCTION GUIDE

FREE ENGLISH PANASONIC AG-CX18 (01) PDF REFERENCE MANUAL

FREE ENGLISH PANASONIC AG-CX18 (01) PDF INSTRUCTION MANUAL

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What should I do if the charging lamp flashes during battery charging?

When the charging lamp is flashing, the following should be considered:

Flashing with approx. 4 second period (on for approx. 2 seconds, off for approx. 2 seconds):

• The battery might be over-discharged or its temperature is too high or low. It can still be charged, but it may take longer than usual.

• Normal charging should make the lamp light up green steadily. However, depending on usage conditions, it might continue flashing at 4-second intervals even during normal charging until completion.

Flashing with approx. 0.5 second period (on for approx. 0.25 second, off for approx. 0.25 second):

• The battery is not charging. Remove the battery and try charging again.

• Check if the terminals of the unit or battery are dirty or blocked by foreign objects. Clean them if necessary (turn off the unit before removing dirt/objects) and connect the battery correctly.

• The battery or environment temperature might be extremely high or low. Wait for the temperature to return to an appropriate level and try charging again. If charging still fails, there might be a fault in the main unit, battery, or AC adaptor.

Off:

• Charging has finished.

• If the indicator stays off but charging isn’t complete, there might be a fault in the unit, battery, or AC adaptor.

• If the operating time is very short even after a full recharge, the battery is worn out and needs replacement.


How should I handle the camera and memory cards?

General Handling:

• Avoid using the unit in oily-smoky or dusty places to prevent internal particle buildup.

• Protect the camera from water ingress when used in rain, snow, or near the beach.

• Prevent sand and dust from entering the camera, especially when inserting/removing memory cards.

• Do not drop the main unit. Hold the handle (if attached) or grip carefully.

• Avoid applying insecticide or volatile materials, as they can deform the unit or damage the paint.

• Do not let the camera touch rubber or vinyl objects for extended periods.

Memory Cards:

• The unit or card surface might get slightly hot during long use; this is normal.

• Do not subject the memory card to strong impacts, bending, or dropping.

• Avoid electrical noise, static electricity, and malfunctions of the unit or card, as these can corrupt or erase data.

• Do not perform operations like removing the card, disconnecting power, or applying impact/vibration when the access lamp is flashing (orange).

Battery:

• Remove the battery after use to prevent over-discharge. Turn off the power completely before removing.

• Keep battery terminals clean and free from dust or foreign objects.

• Do not use or attempt to charge a deformed battery (e.g., after dropping).

Disposal/Transfer:

• Formatting or deleting data only changes file management info, not erasing data completely. For secure disposal/transfer, physically destroy the card or use data erasing software.

LCD/Viewfinder:

• Wipe off condensation with a soft, dry cloth.

• Avoid touching the LCD with fingernails or applying strong force.

• The LCD may appear darker in cold temperatures but will return to normal brightness as it warms up.

Condensation:

• To prevent condensation when moving between temperatures, acclimatize the unit for about an hour. For severe temperature differences, place it in a sealed plastic bag first.

• If condensation occurs, remove the power source and let the unit sit for about an hour to acclimatize.

Laser Beams:

• Avoid pointing the lens at laser beams, as they can damage the MOS sensor.

Network Security:

• Use the unit on a secure network (firewall, etc.).

• Regularly check connected devices for viruses/malware.

• Use strong authentication passwords (8+ chars, 3+ types) and change them periodically.

• Store authentication info securely.

• Restrict access using user authentication to prevent information leaks.

• Avoid installing the unit where it or its cables can be easily damaged.

Repairs/Transfer:

• Before repairs or transfer, back up necessary data and delete personal information (e.g., wireless LAN settings) using menu initialisation options.

• Remove memory cards before sending for repair.

Electromagnetic Interference:

• Keep the unit away from electromagnetic equipment (microwaves, TVs, game consoles).

• Avoid use near cell phones to prevent noise.

• Strong magnetic fields (speakers, motors) can damage data or distort images.

• If affected by interference, turn the unit off, remove/disconnect power, then reinsert/reconnect and turn it back on.

• Avoid recording near radio transmitters or high-voltage lines.

Physical Contact/Environment:

• Avoid prolonged skin contact with hot parts of the unit when turned on; use a tripod for long sessions.

• Do not aim the lens or viewfinder at the sun or strong light.

Headphones:

• Avoid excessive volume to prevent hearing loss.


How do I use the ND FILTER switch?

The switch selects the Neutral Density filter to adjust the amount of light entering the MOS sensor based on illumination conditions:

<1/64>: Reduces incoming light to 1/64.

<1/16>: Reduces incoming light to 1/16.

<1/4>: Reduces incoming light to 1/4.

: No ND filter is used (clear).


How does the button work?

This button selects the focus function:

Pressing the button: Switches between Auto Focus ([AF]) and Manual Focus ([MF]) modes.

Pressing and holding the button: Sets the focus to infinity (∞) and then engages Manual Focus ([MF]) mode.

Modes:

[AF]: Auto Focus mode automatically adjusts the focus.

[MF]: Manual Focus mode allows you to adjust the focus manually using the focus ring.


How do I use the button?

The button selects the white balance adjustment method. Each press cycles through the modes in the order: “Preset”, [Ach], [Bch].

“Preset”: Uses a preset white balance value. Pressing the USER button assigned to [AWB] or touching the corresponding USER icon cycles through [P 3200K], [P 5600K], and “VAR” (Variable, e.g., [V 3200K]).

[Ach]/[Bch]: Selects a stored value (Channel A or Channel B) for white balance adjustment.


How do I connect the camera to a network using the USB terminal?

The USB terminal (36) allows network connections in two ways:

1. USB Tethering: Connect an iPhone/iPad or Android device using a USB cable to enable network access via the device’s cellular connection.

2. Wired LAN via Adaptor: Connect a commercially available USB ethernet adaptor to the USB terminal, and then connect the adaptor to the network using a LAN cable.


How do I use the zoom lever on the grip?

The zoom lever (43) on the grip adjusts the image zoom and audio volume during playback:

: Zooms in the image.

: Zooms out the image.

• During clip playback, this lever adjusts the audio volume.


How do I attach a tripod?

Attach a tripod to the tripod mounting holes (56) on the bottom of the camera.

• Use a tripod in a safe, stable location.

• The mounting holes accept 1/4-20 UNC screws.

• Ensure the tripod screw length is 5.5 mm (0.22 “) or shorter.

• Do not over-tighten the tripod screw.

• Using a screw longer than 5.5 mm (0.22 “) may damage the unit.


How do I set the input source for the terminal (XLR)?

Use the switch (8) on the handle unit to select the correct input type for the device connected to the XLR terminal:

: Select when connecting audio equipment via line input.

: Select when connecting an external microphone.

<+48V>: Select when connecting an external microphone that requires +48V phantom power.


How do I select the audio source for recording channel 1 (CH1)?

Use the CH1 SELECT switch (9) on the handle unit to choose the audio source for channel 1:

: Records the left channel audio from the built-in stereo microphone or the external microphone connected to the terminal (stereo mini jack).

: Records the audio signal input through the XLR terminal.


How do I select the audio source for recording channel 2 (CH2)?

Use the CH2 SELECT switch (10) on the handle unit to choose the audio source for channel 2:

: Records the right channel audio from the built-in stereo microphone or the external microphone connected to the terminal (stereo mini jack).

: Records the audio signal input through the XLR terminal.

: Records the audio signal input through the XLR terminal.


How do I set the input source for the terminal (XLR)?

Use the switch (11) on the handle unit to select the correct input type for the device connected to the XLR terminal:

: Select when connecting audio equipment via line input.

: Select when connecting an external microphone.

<+48V>: Select when connecting an external microphone that requires +48V phantom power.


How do I adjust the audio recording level for channel 2 (CH2)?

Use the switch (13) and the

• Set the switch to for automatic level adjustment.

• Set the switch to for manual level adjustment. Then, turn the


How do I adjust the audio recording level for channel 1 (CH1)?

Use the switch (14) and the

• Set the switch to for automatic level adjustment.

• Set the switch to for manual level adjustment. Then, turn the


How do I use the built-in LED light?

The built-in LED light (18) is located on the handle unit.

• Use the switch (21) to turn the LED light on or off.

• Adjust the brightness of the LED light using the Light dimmer dial (26). Turn towards <+> to brighten, and towards <-> to dim.

• Keep the Light cover (17) out of reach of children.


How does the Hold lever on the handle unit work?

When the Hold lever (22) on the handle unit is switched to the position, it disables the REC button (23) located on the handle, preventing accidental starting or stopping of recording from that button.


How do I use the zoom lever on the handle unit?

The zoom lever (25) on the handle unit adjusts the image zoom:

: Zooms in the image.

: Zooms out the image.

Note: The zoom speed control with this lever differs from the zoom lever on the main unit’s grip.


How do I set the Time Zone for the first time?

When the unit is turned on for the first time, the [TIME ZONE] screen appears:

1. Use the multidial or touch screen to adjust the time difference from Greenwich Mean Time (GMT).

2. Select [SET] to confirm.

The [CLOCK SETTING] screen will then be displayed.

Note: This can also be set later via [OTHERS] menu -> [CLOCK] -> [TIME ZONE].


How do I set the Clock (Date and Time) for the first time?

After setting the Time Zone, the [CLOCK SETTING] screen appears:

1. Use the multidial or touch screen to set the current year, month, date, and time. The year can be set between 2024 and 2037.

2. Select [SET] to confirm.

The camera image screen will then be displayed.

Note: This can also be set later via [OTHERS] menu -> [CLOCK] -> [CLOCK SETTING].


How do I connect the camera to a TV or monitor?

You can output images to a TV or monitor using either the SDI or HDMI connection:

SDI Connection: Use a BNC cable (recommended double shielded 5C-FB equivalent) to connect the camera’s terminal (51) to the SDI input on the TV/monitor.

HDMI Connection: Use a Premium High Speed HDMI cable (Type A-Type A plug) to connect the camera’s terminal (52) to the HDMI input on the TV/monitor.

Important: If using a DVI converter with an HDMI cable, connect the cable to the DVI converter *before* connecting it to the camera’s terminal to avoid potential malfunctions.


How do I connect the camera to a computer in card reader mode?

To transfer files for nonlinear editing, connect the camera to a computer:

1. Insert the memory card(s) (A) into the camera.

2. Use a USB 2.0 cable (B) (not supplied, max 1.5m length) to connect the camera’s USB terminal (36) to the USB port on the computer (C).

Follow the camera’s menu prompts to enter card reader mode.


How do I connect the camera to a network?

This unit has built-in wireless LAN for network connections.

Wireless LAN: Configure the wireless LAN settings in the camera menu to connect to a wireless network.

Wired LAN: Connect a commercially available USB ethernet adaptor to the camera’s USB terminal (36). Then, connect the adaptor to your network using a standard LAN cable.


How do I connect the camera for USB tethering?

Connect a USB tethering capable device (like an iPhone/iPad or Android device) to the camera’s USB terminal (36) using a USB cable. This allows the camera to connect to the Internet using the mobile device’s USB tethering function.

Note: Check your smartphone’s operating instructions and mobile plan details regarding tethering capabilities, limitations, and potential charges.


How do I operate the Multidial?

The multidial (30) is used for navigation and selection:

Turn Vertically: Moves the cursor up or down.

Press: Selects or confirms the highlighted item.

Press and Turn Vertically: Continuously changes values in the menu or scrolls through thumbnail pages.

It can also be used for operating thumbnails, selecting multi-manual functions, and setting operation icons.


How do I use the touch screen (LCD Monitor)?

Operate the LCD monitor (57) by directly touching it with a finger. Avoid using pointed hard objects like ballpoint pens.

Touching: Press and release the screen to select an item or icon, or execute a function. Touch the center of the icon for selection. It won’t operate if you touch a different location simultaneously.

Sliding: Move your finger across the screen while touching it. Used for operations like skip playback or direct playback.

Touching and Holding: Press and hold your finger on the screen, then release. Used to continuously change menu values or thumbnail pages.


How do I attach the battery?

Ensure the camera power is off before attaching the battery.

1. Align the battery with the battery mounting section (A, item 48) on the main unit.

2. Push the battery against the mounting section and slide it forward until it clicks and locks into place.


How do I remove the battery?

1. Press and hold the power button until the status indicator (B, item 46) goes off completely.

2. Support the unit to prevent it from dropping.

3. Move the battery release lever (47) in the direction indicated by the arrow (1).

4. When the battery unlocks, slide it backward and remove it from the unit.


How do I charge the battery using the AC adaptor?

Use an optional/commercially available AC adaptor (like DMW-AC11) and a USB cable.

1. Connect the USB cable securely to the AC adaptor and the camera’s DC IN terminal (54).

2. Plug the AC adaptor into an AC outlet.

The charging lamp (55) will light up green, indicating charging has started. The lamp turns off when charging is complete. If the lamp flashes, refer to the troubleshooting guide for flashing charging lamps.

Note: Charging is recommended in ambient temperatures of 10 °C to 30 °C (50 °F to 86 °F). The battery does not charge when the camera power is on.


Can I power the camera directly from an AC outlet?

Yes, you can power the unit directly by connecting the AC adaptor (optional/commercially available) to the DC IN terminal and an AC outlet. It is recommended to keep a charged battery attached even when using AC power; this allows recording to continue briefly if AC power is interrupted.

For reliable power and charging, use the recommended Panasonic AC adaptor (DMW-AC11) or a commercially available USB PD (Power Delivery) adaptor supporting 9V/3A (27W) DC output via a USB Type-C terminal, along with a suitable USB cable rated for 27W or greater.

While a 5V/500mA (or higher) AC adaptor can be used for charging, it will take significantly longer.


What are the standard charging and recordable times?

Battery parts number Voltage/capacity (minimum) Charging time
AG-VBR59 (supplied/optional) 7.28 V/5900 mAh Approx. 5 h

Battery parts number [FREQUENCY] Continuous recordable time
CX20 CX18
AG-VBR59 (supplied/optional) [59.94Hz] Approx. 4 h 35 min Approx. 4 h 35 min
[50.00Hz] Approx. 4 h 50 min Approx. 4 h 50 min

Notes:

• Charging time is based on 25 °C (77 °F) ambient temperature and 60% relative humidity.

• Continuous recordable time assumes factory default settings ([FILE FORMAT] MOV, [REC FORMAT] 2160-59.94p/HEVC LongGOP 200M or 2160-50.00p/HEVC LongGOP 200M), LCD monitor use, and no external connections.

• Actual times may vary based on usage conditions (temperature, recording activity).


How can I check the remaining battery level?

Using the LCD Monitor:

The battery status icon is displayed on the LCD monitor. The icon depletes as the battery level decreases and flashes red when the level is zero. Note: This display might be hidden depending on menu settings. Firmware updates or clip operations are not possible when flashing red.

Using the Battery Indicator (AG-VBR59):

Press the button on the battery itself (when not charging) to view the remaining level on its indicator LEDs. This is a rough indication. During charging, the flashing pattern of the LEDs indicates the charging progress.

Indicator Display (Rough Guide):

Indicator display (when checking level) Indicator display (during charging) Remaining battery level/charging progress
●○○○ (One LED on) ●○○○ (First LED flashing) 0% to 25%
●●○○ (Two LEDs on) ●●○○ (Second LED flashing) 25% to 50%
●●●○ (Three LEDs on) ●●●○ (Third LED flashing) 50% to 75%
●●●● (Four LEDs on) ●●●● (Fourth LED flashing) 75% to 100%
(●: Illuminated green, ○: Off, Flashing indicates current segment)

Note: The level shown on the battery indicator might differ slightly from the level shown on the camera/charger.


How do I adjust the grip belt?

Adjust the grip belt (37) to fit your hand size for a secure hold:

1. Open the buckle section (A) of the belt.

2. Pull the end of the belt (2) to tighten or loosen it as needed.

3. Close the buckle.

If the buckle is hard to tighten, try moving the pad (B) backward before tightening.


How do I attach or remove the lens hood?

Removing the Lens Hood:

1. Press and hold the lens hood release button (A, item 33).

2. While holding the button, turn the lens hood counter-clockwise (in the direction of the arrow shown in the PDF) until it stops.

3. Pull the lens hood off the unit.

Attaching the Lens Hood:

1. Align the mounting mark (A) on the lens hood with the corresponding mark on the unit’s lens barrel.

2. Insert the lens hood onto the unit.

3. Turn the lens hood clockwise until it clicks and locks into place.


How do I open and close the lens cover?

Use the lens cover switching lever (2) located near the lens hood.

• Slide the lever to the [OPEN] position to open the lens cover for shooting.

• Slide the lever to the [CLOSE] position to close the lens cover and protect the lens when not using the unit.

Avoid pressing the lens cover with force, as this may cause damage. Note that some filters or protectors attached to the front lens might interfere with the cover operation.


How do I attach the eye cup?

1. Align the groove (A) on the mounting part of the eye cup (20) with the inner ridge (B) on the camera’s viewfinder (49).

2. Push the eye cup onto the viewfinder until it is securely seated.

You can rotate the eye cup 180° before attaching it to suit either your left or right eye.


How do I attach the handle unit?

Ensure the camera power is off before starting.

1. Attach Microphone Holder (if using):

a. Open the buckle (1) on the microphone holder (3) and detach the fitting (2) from the hook (3).

b. Align the microphone holder (A) with the mounting section (2) on the handle unit (1).

c. Secure it using the provided microphone holder mounting screws (B, item — see Accessories) with a screwdriver. Tighten firmly (some rubber noise is normal).

2. Mount Handle to Camera:

a. Align the mounting mark (C) on the handle unit with the mounting mark (D) on the camera’s handle unit mounting section (44).

b. Push the handle unit into the mounting section.

c. Slide the handle unit forward (direction of arrow E) until it reaches the mounting mark (E).

d. Press down on the handle unit mounting screw (16, marked with (1)) and turn it clockwise (direction of arrow (2)) until it stops, securing the handle unit.

Keep the small mounting screws out of reach of children.


How do I remove the handle unit?

Follow the steps for attaching the handle unit in reverse order:

1. Ensure the camera power is off.

2. Press down on the handle unit mounting screw (16) and turn it counter-clockwise until it loosens.

3. Slide the handle unit backward away from the mounting mark (E).

4. Pull the handle unit away from the camera’s mounting section.

5. If the microphone holder was attached to the handle, remove the mounting screws to detach it.


How do I attach an external microphone using the XLR terminals?

This requires the handle unit (supplied) to be attached.

1. Open the microphone holder (3) on the handle unit.

2. Place the external microphone (e.g., optional AG-MC200G) into the holder.

3. Close the buckle (4) by attaching the fitting to the hook to secure the microphone.

4. Connect the microphone’s XLR cable to either the (5) or (6) terminal on the handle unit.

5. Secure the microphone cable using the microphone cable clamp (7).

6. Set the corresponding switch (8) or switch (11) to match the microphone’s requirements ( or <+48V> if phantom power is needed).

7. Select the appropriate input ( or ) using the CH1 SELECT (9) and/or CH2 SELECT (10) switches for the audio channels you wish to record to.


How do I remove an XLR microphone cable?

To remove an XLR cable connected to the or terminal on the handle unit, lift the small release lever (C) located on the terminal housing while pulling the cable connector out.


How do I attach an external microphone using the terminal (stereo mini jack)?

You can attach microphones compatible with a stereo mini jack (e.g., optional VW-VMS10).

1. Attach the external microphone to one of the accessory shoes (D) (42 on main unit or 20 on handle unit). Follow the microphone’s instructions for attachment.

2. Connect the microphone’s cable (stereo mini plug) to the camera’s terminal (34).

3. Ensure the CH1 SELECT (9) and/or CH2 SELECT (10) switches are set to and respectively if you want to record from this microphone.


How do I turn the camera on or off using the power button?

Turning On:

1. Open the LCD monitor (57).

2. Press the power button (A, item 21).

The status indicator (B, item 46) will light up.

Turning Off:

1. Press and hold the power button (A, item 21) until the status indicator (B, item 46) turns off.


How do I turn the camera on or off using the LCD monitor or viewfinder?

Turning On: Opening the LCD monitor (57) or extending the viewfinder (49) turns the unit on.

Turning Off: Closing the LCD monitor *and* retracting the viewfinder turns the unit off.

Exceptions (Unit will NOT turn off by closing LCD/VF):

• During recording.

• While connected to a network.

Exceptions (Unit will NOT turn on by opening LCD/VF):

• When the unit is first purchased (use power button).

• After the unit has been turned off using the power button (use power button to turn back on).


How do I charge the internal built-in battery?

The built-in battery maintains the date/time settings. If the message “[BACKUP BATT EMPTY]” appears when turning the power on, the built-in battery is exhausted and needs charging. The internal clock will reset to January 1, 2025.

1. Press the power button to turn off the unit.

2. Connect a fully charged main battery (e.g., AG-VBR59) or connect the AC adaptor to the unit and an AC outlet.

3. Leave the unit connected to power (main battery or AC adaptor) for approximately 24 hours. The built-in battery charges even when the main power is on.

4. After 24 hours, press the power button to turn the unit on.

5. Confirm that the “[BACKUP BATT EMPTY]” message is no longer displayed.

6. Check and reset the date/time and time code if necessary. If the “[INTERNAL CLOCK HAS RESET] []” message appears, you must reset the clock.

If the “[BACKUP BATT EMPTY]” message persists after charging, the built-in battery needs replacement. Consult your dealer.


How do I set the date, time, and time zone using the menu?

Set these before first use, as they affect clip metadata management. Do not change these settings during recording.

1. Press the

button (28) to display the menu.

2. Navigate to the [OTHERS] menu -> [CLOCK] -> [TIME ZONE].

3. Select your time zone (time difference from Greenwich Mean Time) using the multidial or touch screen. Refer to the Time zone table if needed.

4. Confirm the selection.

5. Navigate to the [OTHERS] menu -> [CLOCK] -> [CLOCK SETTING].

6. Set the current year, month, date, and time using the multidial or touch screen.

7. Confirm the settings.

8. Press the button (29) or

button to close the menu.

Time Zone Table (Partial):

Time differenceRegion
+0:00Greenwich
-1:00Azores
-2:00Mid-Atlantic
-3:00Buenos Aires
-4:00Halifax
-5:00New York
-6:00Chicago
-7:00Denver
-8:00Los Angeles
-9:00Alaska
-10:00Hawaii
+1:00Central Europe
+2:00Eastern Europe
+3:00Moscow
+8:00Beijing
+9:00Tokyo
+12:00New Zealand

(Refer to the PDF for the full table)

Note: Clock accuracy is approx. ±60 seconds/month. For AVCHD format, +12:45 time zone is recorded as +12:30.


Which memory cards are supported and required?

Supported Card Types (As of Jan 2025):

• SDHC memory card (4 GB – 32 GB)

• SDXC memory card (48 GB – 512 GB)

• UHS-I compatible cards are supported.

• microP2 card (A series/B series) – [CX20 only] (No longer commercially available)

Cards must comply with SD standards. Cards without the SDHC/SDXC logo might not work.

Speed Class Requirements:

File format Supported memory cards Recording bit rate or recording function Required Speed Classes
P2* SDXC memory card, microP2 card All UHS Speed Class 3 (U3)
MOV/MP4 SDXC memory card, microP2 card (64 GB only)* 200 Mbps, 150 Mbps, 100 Mbps, Super slow recording UHS Speed Class 3 (U3)
72 Mbps or less Speed Class 10, UHS Speed Class 1 (U1) or better (Class 10 / U1)
AVCHD SDHC/SDXC memory card, microP2 card* All Speed Class 4 or better (Class 4)

(*P2 format and microP2 card usage available on CX20 only)

MOV/MP4 Format Notes:

[CX20]: Requires SDXC cards or 64 GB microP2 cards. SDHC cards and 32 GB microP2 cards cannot be used.

[CX18]: Requires SDXC cards. SDHC cards cannot be used.

Using a card slower than required may cause recording to stop unexpectedly.


How do I prevent accidental erasing of memory card data?

Slide the write-protection switch (A) on the side of the SDHC/SDXC memory card to the “LOCK” position. This prevents writing, erasing, and formatting of the data on the card.


What do the card access lamp statuses mean?

Card access lamp Meaning/Card Status
Orange (illuminated) Slot is the current recording target. Loading/writing permitted.
Green (illuminated) Slot is not the target, but loading/writing permitted.
Orange (flashing) Accessing card (loading/writing in progress). Recognizing card. Do not remove card or power off.
Orange (rapidly flashing) Error occurred (may flash even without card if error).
Green (slowly flashing) No remaining recording capacity (loading permitted).
Write-protection switch is set to LOCK.
Cannot record with current recording format (change format or use compatible card).
No memory card inserted.
Illegal format (reformat the card in this unit).
Off Card not supported (e.g., MMC).
Unit is in card reader mode (access lamp turns off when not accessing).
[CX20 only] Setting [NETWORK] -> [NETWORK FUNC] to [NDI HX2]. Recording/playback disabled, other functions (scene file load) usable.

How do I insert or remove a memory card?

Always format memory cards in this unit before first use. Formatting erases all data.

Inserting a Memory Card:

1. Open the card slot cover (A).

2. Hold the memory card with the label side (B) facing as indicated in the diagram (label faces up/outward).

3. Insert the card straight into the desired card slot (C for slot 1, E for slot 2) until it clicks into place. Do not use excessive force.

4. Close the card slot cover securely.

Removing a Memory Card:

1. Open the card slot cover (A).

2. Confirm that the corresponding card access lamp (D for slot 1, F for slot 2) is NOT flashing orange (indicating access).

3. Gently push the inserted memory card further into the slot. It will spring back slightly.

4. Pull the memory card straight out of the slot.

5. Close the card slot cover securely.

Cautions: Avoid touching the card terminals, high temperature/humidity, water, and static electricity. Store cards in the unit with the cover closed or in appropriate cases.


How do I format a memory card?

Formatting erases all data permanently. Back up important data first. Format cards in this unit; formatting on other devices may make them unusable.

1. Insert the memory card(s) you want to format.

2. Press the

button.

3. Navigate to the [RECORDING] menu -> [FORMAT MEDIA].

4. Select the slot you wish to format: [SLOT1] or [SLOT2]. If using two cards, you must format each one individually.

5. A confirmation message will appear. Select [SET] to proceed.

6. A completion message will appear. Select [OK] (or the exit icon [ ]) to finish.

Important: Do not turn off the power, remove the card, or subject the unit to vibrations or shock during formatting. It may take a few seconds after the completion message before the card is ready for recording.


What are the approximate recording times for P2 format [CX20]?

Approximate continuous recording times for P2 format on the AG-CX20 model:

Recording format 64 GB 128 GB 256 GB 512 GB 64 GB (During proxy recording)
[1080-59.94i/AVC-I100], [1080-50.00i/AVC-I100], [720-59.94p/AVC-I100], [720-50.00p/AVC-I100] Approx. 1 h 4 min Approx. 2 h 8 min Approx. 4 h 16 min Approx. 8 h 30 min Approx. 1 h
[1080-59.94i/AVC-I50], [1080-50.00i/AVC-I50], [720-59.94p/AVC-I50], [720-50.00p/AVC-I50], [1080-59.94i/AVC-G50], [1080-50.00i/AVC-G50], [720-59.94p/AVC-G50], [720-50.00p/AVC-G50], [1080-59.94p/AVC-G25], [1080-50.00p/AVC-G25] Approx. 2 h 8 min Approx. 4 h 16 min Approx. 8 h 30 min Approx. 17 h Approx. 1 h 54 min
[1080-59.94i/AVC-G25], [1080-50.00i/AVC-G25], [720-59.94p/AVC-G25], [720-50.00p/AVC-G25] Approx. 4 h 16 min Approx. 8 h 30 min Approx. 17 h Approx. 34 h Approx. 3 h 26 min
[1080-59.94p/AVC-G12], [1080-50.00p/AVC-G12] Approx. 4 h Approx. 8 h Approx. 16 h Approx. 32 h
[1080-59.94i/AVC-G12], [1080-50.00i/AVC-G12], [720-59.94p/AVC-G12], [720-50.00p/AVC-G12] Approx. 8 h Approx. 16 h Approx. 32 h Approx. 64 h

Notes:

• Times are approximate for continuous recording and may vary.

• P2 format clips are split every 4 GB. For AVC-G50/G25/G12 formats on cards >32 GB, setting [FILE SPLIT] to [ONE FILE] allows continuous recording in one clip (split approx. every 3 hours).

• Continuous recording (including relay, interval) stops and resumes automatically every 10 hours, losing image/audio during the brief pause.


What are the approximate recording times for MOV format?

The approximate recording times depend on the recording rate and the memory card capacity:
Recording rate 64 GB 128 GB 256 GB 512 GB
200 Mbps Approx. 40 min Approx. 1 h 20 min Approx. 2 h 40 min Approx. 5 h 20 min
150 Mbps Approx. 55 min Approx. 1 h 50 min Approx. 3 h 40 min Approx. 7 h 20 min
100 Mbps Approx. 1 h 20 min Approx. 2 h 40 min Approx. 5 h 20 min Approx. 10 h 40 min
50 Mbps Approx. 2 h 40 min Approx. 5 h 20 min Approx. 10 h 40 min Approx. 21 h 20 min

“h” is an abbreviation for hour and “min” for minute.


What are the approximate recording times for MP4 format?

The approximate recording times depend on the recording rate and the memory card capacity:
Recording rate 64 GB 128 GB 256 GB 512 GB
100 Mbps Approx. 1 h 20 min Approx. 2 h 40 min Approx. 5 h 20 min Approx. 10 h 40 min
72 Mbps Approx. 1 h 50 min Approx. 3 h 40 min Approx. 7 h 20 min Approx. 14 h 40 min
50 Mbps Approx. 2 h 40 min Approx. 5 h 20 min Approx. 10 h 40 min Approx. 21 h 20 min

“h” is an abbreviation for hour and “min” for minute.


Are there any important notes about recording time and file handling for MOV/MP4 formats?

Yes, please note the following:

• The recording time will change depending on the frame rate set in the super slow recording.

• Files are split approximately every 3 hours for the data in MOV/MP4 format. These are displayed as separate clips in the thumbnail screen. In addition, clips recorded across 2 memory cards using relay recording are displayed as separate clips.

• Recording is stopped once when the recording time reaches 10 hours, and recording is automatically resumed after a few seconds. Image and audio during the pause will not be recorded. This includes special recording modes like super slow recording or relay recording.

• With super slow recording, the recording time will be shorter than 10 hours.

• In interval recording, recording is stopped once when the length of a clip reaches 10 hours, and recording is automatically resumed after a few seconds.


What are the approximate recording times for AVCHD format?

The approximate recording times depend on the recording format/rate and the memory card capacity:
Recording format Recording rate 64 GB 128 GB 256 GB 512 GB
PS 25 Mbps Approx. 5 h 20 min Approx. 11 h Approx. 22 h Approx. 44 h
PH 21 Mbps Approx. 6 h Approx. 12 h 30 min Approx. 25 h Approx. 50 h
HA 17 Mbps Approx. 8 h 30 min Approx. 17 h Approx. 35 h Approx. 70 h
PM 8 Mbps Approx. 17 h 10 min Approx. 35 h Approx. 70 h Approx. 140 h

“h” is an abbreviation for hour and “min” for minute.


Are there any important notes about file handling for AVCHD format?

Yes, please note the following:

• Files are split approximately every 4 GB for the data in AVCHD format. These are displayed as one clip in the thumbnail screen. However, clips recorded across 2 memory cards using relay recording are displayed as separate clips.

• Recording is stopped once when the recording time reaches 10 hours, and recording is automatically resumed after a few seconds. Image and audio during the pause will not be recorded. This includes the case of special recording, such as relay recording.

• Protection is automatically released on memory cards locked with AVCHD protection such as DVD recorders.


What do the numbers in the folder structure example represent?

The numbers represent the following components:

1 Volume label of the memory card

2 Video data in MXF format (audio: LPCM) (When the recording format is AVC-G50/AVC-G25/AVC-G12)

3 Audio data in MXF format (When the recording format is AVC-I100/AVC-I50)

4 Meta data in XML format

5 Thumbnail in BMP format

6 Proxy data in MOV format and realtime metadata in BIN format

7 Video data in MXF format (When the recording format is AVC-I100/AVC-I50)

8 The file to which the information of the final clip was recorded

9 Video data in MOV format: UHD (3840×2160), 29.97p MOV (audio: LPCM)

10 Video data in MOV format: FHD (1920×1080), 59.94i MOV (audio: LPCM)

11 Video data in MP4 format: UHD (3840×2160), 29.97p MP4 (audio: AAC)

12 Video data in MP4 format: FHD (1920×1080), 59.94p MP4 (audio: AAC)

13 Management file 1

14 Management file 2

15 Thumbnail of video data

16 Video data in AVCHD standard (00000.MTS, etc.)

17 Management folder

(A) P2 format

(B) MOV/MP4 format

(C) AVCHD format


What are the important precautions when handling recording data on a memory card with a computer?

• Do not erase a folder or file on the memory card with a computer. It may make it impossible to load on the unit.

• If data is recorded to the memory card with a computer, an error may occur such as an inability to recognize or record to the memory card with the unit.

• The memory card to use with the unit should always be formatted on the unit.


How should I transfer P2 format recording data from a CX20 model to a computer?

• When transferring recording data in P2 format to a computer, or when writing back to a memory card, be sure to use the dedicated software “P2 Viewer Plus” to prevent data loss. For details on downloading P2 Viewer Plus and the operating environment, visit the following website: https://panasonic.jp/support/global/cs/ag/index.html

• If using a general IT tool (like the OS standard file manager):

– Perform the transfer for each CONTENTS folder and LASTCLIP.TXT file.

– Do not operate the folders under the CONTENTS folder.

– When copying, copy the LASTCLIP.TXT file at the same time as the CONTENTS folder.

– When transferring data from multiple memory cards to a computer, create a folder for each memory card to prevent clips with the same name from being overwritten.

– Do not delete data inside a memory card.

– Be sure to format the memory card with a P2 device or P2 Viewer Plus.

– Note: Use P2 Viewer Plus when returning data back to a memory card.


How is the volume label determined for MOV or MP4 file formats?

The value set in the [RECORDING] menu → [CLIP NAME] is stored in the volume label in the CAM INDEX+NEXT CARD COUNT format when the memory card is formatted. Once it is stored, [NEXT CARD COUNT] will increase by one. The CARD COUNT stored is also used for the CARD number of the MOV format/MP4 format file name.

• When recording to a memory card where CAM INDEX+CARD COUNT is not stored, the value set in [RECORDING] menu → [CLIP NAME] is automatically stored, and [NEXT CARD COUNT] increases by one.


How is the volume label determined for P2 or AVCHD file formats?

The card serial number is stored in the volume label if the card being used is a microP2 card (CX20 only). “CAM_SD” is stored in the volume label if a card other than the microP2 card is used.

How is the folder name for MOV/MP4 format video data determined?

The fourth through eighth characters of the folder name (e.g., 001RAPAM) indicate settings:

1 (Characters 4-6): Folder number (001 to 999, sequential)

2 (Character 7): Number of pixels

R: 3840×2160

Y: 1920×1080

3 (Character 8): Frame rate

A: 59.94 fps

B: 50.00 fps

C: 29.97 fps

D: 25.00 fps

F: 23.98 fps

4 (Character 9): Video format

P: Progressive recording (MP4, AAC)

Q: Progressive recording (MOV, LPCM)

I: Interlace recording (MP4, AAC)

J: Interlace recording (MOV, LPCM)

5 (Character 10): Fixed value (A)

6 (Character 11): Recording setting

M: Standard recording, simultaneous recording (card slot 1)

T: Simultaneous recording (card slot 2)

7 (End): Recording format information

Example: 001RAPAM means Folder 001, 3840×2160 pixels, 59.94 fps, Progressive recording (MP4, LPCM – Note: PDF example seems to mix P/MP4 with LPCM, likely a typo, should probably be Q/MOV with LPCM or P/MP4 with AAC based on definitions), Standard recording.


How is the file name for MOV/MP4 format video data determined?

The file name format (e.g., B002C010_200918_E125.MP4) is as follows:

1 CAM INDEX: One uppercase character (A-Z). Set via [RECORDING] menu → [CLIP NAME] → [CAM INDEX].

2 CARD number: 001 to 999. Assigned from the CARD COUNT in the volume label.

3 Clip number: C001 to C999. Sequential number per recording on the card. Resets on format or after C999. Maintained even if folder splits or clip deleted.

4 Date: Last 2 digits of year + 2 digits of month + 2 digits of date when recording started.

5 Hashtag: 4-digit number or alphabet generated from the serial number.

6 File format: [.MOV] or [.MP4].

• For simultaneous recording, the clip name of card slot 2 will be the same as card slot 1.


What is the approximate number of clips that can be recorded to a memory card?

File format Number of clips
P2* Approx. 1000
MOV Approx. 4000 (Total number of clips for MOV and MP4)
MP4 Approx. 4000 (Total number of clips for MOV and MP4)
AVCHD Approx. 3900

* P2 format available for setting when using CX20.

• When multiple file formats are recorded to a single memory card, the number will be less than that shown above.


What are the limitations regarding MOV/MP4 folders?

• The maximum number of folders and the maximum folder number is 999. Recording is prohibited when it reaches 999, even if numbers in between are open.

• The upper limit for the number of clips that can be recorded in a single folder is 999. Once it reaches 999, a folder with the next sequential number is automatically created.

• A new folder with a sequential number is also created if the folder name changes due to unit setting changes.

• The folder number returns to 001 when the memory card is formatted.


What are the limitations regarding AVCHD playlists?

When recording with AVCHD, playlists are generated.

• The upper limit for the number of clips that can be recorded in a single playlist is 99.

• A new playlist is generated in the following cases:

– When the [REC FORMAT] is changed for recording

– When recording with interval recording

– When a memory card that has been used in this unit is recorded with another device

– When the total recording time in a single playlist reaches 11 hours 30 minutes

• The upper limit for the number of playlists is 900. Recording is prohibited when the number of playlists reaches 900.


How do I use the LCD monitor?

This unit has a 3.5-inch LCD monitor.

1. Open the LCD monitor. The light turns on when opened and off when closed.

2. Turn the LCD monitor to a comfortable viewing angle. It can be turned towards the lens by 180° and forward by 90°.

Notes:

• When closing the LCD monitor, be sure to close it firmly.

• Take care not to apply excessive force on the LCD monitor when it is opened, as this may result in a malfunction.

• The image brightness and color hue seen on the viewfinder and LCD monitor may differ from that seen on a TV monitor. Perform final image checks on a TV monitor.


How can I adjust the LCD monitor display settings?

You can adjust several settings for the LCD monitor display via the [VIDEO OUT/LCD/VF] menu → [LCD]:

• [BRIGHTNESS]: Adjusts the brightness.

• [COLOR LEVEL]: Adjusts the density of the colors.

• [CONTRAST]: Adjusts the contrast.

• [RED TINT]: Adjusts the strength of red.

• [BLUE TINT]: Adjusts the strength of blue.

Note: These adjustments do not affect the images output or recorded by the camera.


How can I adjust the LCD monitor backlight luminance?

You can switch the backlight luminance using the following methods:

• Set via the [VIDEO OUT/LCD/VF] menu → [LCD] → [BACK LIGHT].

• Press the USER button assigned to [LCD BACKLIGHT] or touch the corresponding USER button icon. Each press/touch cycles the brightness in the order [0], [1], [2], [-1].


How do I enable mirror shooting on the LCD monitor?

When recording with the LCD monitor rotated towards the lens side, you can display the image horizontally reversed (like a mirror).

Set the [VIDEO OUT/LCD/VF] menu → [LCD] → [SELF SHOOT] to [MIRROR].

Note: This only affects the LCD monitor display; it does not affect the images output or recorded by the camera.


How do I use the viewfinder?

The unit has a 0.39-inch organic EL display viewfinder. Use it when the LCD monitor is difficult to see.

1. Extend the viewfinder. It turns on when extended and off when retracted.

2. Move the viewfinder vertically to adjust the screen to a comfortable angle (up to approx. 50° elevation).

3. Adjust the diopter adjustment dial (A) so that the characters on the viewfinder screen are clearly visible.

Notes:

• If [VIDEO OUT/LCD/VF] menu → [VIDEO OUT SEL] → [SDI + HDMI OUTPUT] is set to [ON], you may need to set [VIDEO OUT/LCD/VF] menu → [VIDEO OUT SEL] → [VF] to [VF PRIORITY].

• The image brightness and color hue seen on the viewfinder may differ from that seen on a TV monitor. Perform final image checks on a TV monitor.


How can I adjust the viewfinder display settings?

You can adjust several settings for the viewfinder display via the [VIDEO OUT/LCD/VF] menu → [VF]:

• [BRIGHTNESS]: Adjusts the brightness.

• [COLOR LEVEL]: Adjusts the density of the colors.

• [CONTRAST]: Adjusts the contrast.

• [RED TINT]: Adjusts the strength of red.

• [BLUE TINT]: Adjusts the strength of blue.

Note: These adjustments do not affect the images output or recorded by the camera.


How can I switch the viewfinder display between color and monochrome?

Set the display mode using the [VIDEO OUT/LCD/VF] menu → [VF] → [VF COLOR]. Choose between color and monochrome display.

How do I enable the tally lamp on the handle unit?

When the handle unit (supplied) is attached, the tally lamp can illuminate during recording.

1. Select the [OTHERS] menu → [HANDLE TALLY LED] → [ON].

• The tally lamp will flash under these conditions:

– Remaining recording capacity or battery level is low (flashes once per second).

– Memory card has no more space to record (flashes 4 times per second).

– A warning (system error, recording abnormality) has occurred (flashes 4 times per second).

• The tally lamp will not illuminate or flash if [HANDLE TALLY LED] is set to [OFF].


What is the difference between [FREE RUN] and [REC RUN] time code?

You can switch between them in the [RECORDING] menu → [TC/UB] → [FREE/REC RUN].

• [FREE RUN]: Advances continuously, regardless of the operation mode (recording or standby). It keeps advancing even when the power is off (using the internal battery), behaving like real time.

• [REC RUN]: Advances only while recording. Recording starts with the time code value continuing from the last recorded time code.

Note: [REC RUN] will not be continuous if clips are deleted or if recording is interrupted by a [REC WARNING]. It is also fixed in certain modes:

• Fixed to [REC RUN] for super slow recording.

• Fixed to [FREE RUN] for pre-recording.

• Fixed to [FREE RUN] for background recording.

• Fixed to [REC RUN] for interval recording.


What are User Bits and how are they used?

User bits are built-in data recorded in the clip. You can select what information is recorded as user bits, such as user-set values, time, date, time code, frame rate information, or clip name. The value recorded corresponds to the start of the recording and is stored as clip metadata.

What is the Counter function and how do I use it?

The counter displays recording time in the time code display area (hour:minute:second.frame).

• Display: Press the USER button assigned to [COUNTER] or touch the [COUNTER] USER button icon.

• Reset: While the counter is displayed, press the USER button assigned to [RESET] or touch the [RESET] USER button icon.

You can set the counter mode in the [RECORDING] menu → [REC COUNTER]:

• [TOTAL]: Counts cumulatively until reset. Maintained even if the memory card is replaced or power is turned off.

• [CLIP]: Clears and starts counting from 0 each time recording starts, showing the duration of the current clip.


What is the role of the internal Date/Time clock?

• The internal clock provides the standard time reference for the free run time code count, user bits time data, and user bits date data, even when the power is turned off.

• It also serves as the reference for the file generation time and the date portion of the file name when a clip is recorded.

• The free run time code will reset if the built-in battery becomes exhausted.

• You can switch the display between time code, user bits, and counter by pressing the USER button assigned to [COUNTER] or touching the USER button icon.


How do I set what information is recorded as User Bits?

1. Select the desired user bits mode in the [RECORDING] menu → [TC/UB] → [UB MODE]. Options are:

• [FRAME RATE]: Records shooting frame rate information (useful for editing).

• [USER]: Records user-defined bits set via [UB PRESET]. (See “How to input user bits”)

• [TIME]: Records hour, minute, second from the internal clock.

• [DATE]: Records last 2 digits of year, month, date, hour from the internal clock.

• [TC]: Records the current time code value as user bits.

• [CLIP NAME]: Records CAM INDEX (1 character) and CARD COUNT (3 digits) converted to ASCII.


How do I input custom User Bits?

You can record up to 8 hexadecimal digits (0-9, A-F) as user bits for memos, date, time, etc.

1. Select [USER] mode: Go to [RECORDING] menu → [TC/UB] → [UB MODE] → [USER].

2. Access preset screen: Go to [RECORDING] menu → [TC/UB] → [UB PRESET]. The user bits setting screen appears.

3. Set the user bits: Set 2 digits at a time. You can reset the current pair to [00] by pressing the USER button assigned to [RESET].

4. Confirm the value: The setting value is confirmed when the last 2 digits are set.


How is the camera video mode displayed in user bits/metadata?

The display of the camera video mode depends on the [SYSTEM] menu → [REC FORMAT] and [SYSTEM] menu → [SUPER SLOW] settings:
[FREQUENCY] Frame rate of [REC FORMAT] Display when [SUPER SLOW] is [ON] Display when [SUPER SLOW] is [OFF]
[59.94Hz] 23.98p D C
29.97p 9 8
59.94p 9 8
59.94i 0
[50.00Hz] 25.00p B A
50.00p B A
50.00i 2

How do I set the time code value?

1. Select system frequency: Go to [SYSTEM] menu → [FREQUENCY] → [59.94Hz] or [50.00Hz].

2. Select recording format: Go to [SYSTEM] menu → [FILE FORMAT]/[REC FORMAT] and select the desired format.

3. Select Drop Frame/Non-Drop Frame: Go to [RECORDING] menu → [TC/UB] → [DF/NDF] and select:

• [DF] (Drop Frame): Time code is compensated to match actual time (used mainly for broadcasting). Display: TCG 00:00:00.00

• [NDF] (Non-Drop Frame): Time code is not compensated (will differ from actual time). Display: TCG 00:00:00:00

4. Access preset screen: Go to [RECORDING] menu → [TC/UB] → [TC PRESET]. The [TC PRESET] screen is displayed.

5. Set the time code: Enter the desired starting time code. You can reset to 0 by pressing the USER button assigned to [RESET].

6. Confirm the value: The setting is confirmed when the last 2 digits (frames) are set.


What are the settable ranges for time code?

The range depends on the frame rate set in [SYSTEM] menu → [REC FORMAT]:
[FREQUENCY] Frame rate of [REC FORMAT] Range of time code that can be set
[59.94Hz] 59.94p, 29.97p, 59.94i 00:00:00:00 to 23:59:59:29
23.98p 00:00:00:00 to 23:59:59:23
[50.00Hz] 50.00p, 25.00p, 50.00i 00:00:00:00 to 23:59:59:24

Notes:

• Changes are not reflected if the setting screen is closed without confirming the value.

• For 23.98p, set the frame number as a multiple of 4 to avoid time code shift.

• [DF/NDF] is fixed to [NDF] when [FREQUENCY] is [50.00Hz], when frame rate is 23.98p, or when interval recording is enabled.


What happens to the time code function during battery replacement?

The time code generator continues operating due to the backup mechanism during battery replacement. However, the free run time code might shift if any item in the [SYSTEM] menu ([FREQUENCY], [FILE FORMAT], or [REC FORMAT]) is changed. Always check and reset the time code if necessary after turning the power back on.

How does time code work in super slow recording?

The time code is fixed to [REC RUN] mode when the super slow recording function is enabled. The time code output from the or terminal proceeds at 1x speed starting from the same time as the recording begins.

How do I assign functions to the USER buttons?

The unit has 6 physical USER buttons ( to ) and 7 USER button icons on the LCD monitor ([USER7] to [USER13]).

1. Go to the [CAMERA] menu → [USER SW].

2. Select the specific button or icon you want to configure (e.g., [USER1], [USER7]).

3. Choose the desired function from the list to assign to that button/icon.


What are the factory default assignments for the USER buttons?

USER button/USER button icon Function (USER button icon display)
button [LEVEL GAUGE]
button [BACKLIGHT]
button [O.I.S.]
button [VF]
button [REC CHECK]
button [AE LEVEL]
[USER7] [AWB] ([AWB])
[USER8] [AREA] ([AREA])
[USER9] [FACE DETECT] ([FACE DETECT])
[USER10] [ZEBRA] ([ZEBRA])
[USER11] [MENU] ([MENU])
[USER12] [COUNTER] ([COUNTER])
[USER13] [RESET] ([RESET])

What functions can be assigned to the USER buttons? (Part 1)

Item (USER button icon display) Description
[INHIBIT] ([INHIBIT]) Disables assignment of functions.
[AWB] ([AWB]) Assigns the automatic white balance function.
[DRS] ([DRS]) Assigns the dynamic range stretcher function.
[FBC] ([FBC]) Switches enable/disable of the flash band compensation function.
[ONE PUSH AF] ([ONE PUSH AF]) Assigns the one-push auto focus function.
[S.GAIN] ([S.GAIN]) Assigns the function that switches to super gain.
[AREA] ([AREA]) Assigns the area function.
[ATW] ([ATW]) Switches enable/disable of the auto tracking white balance function.
[ATW LOCK] ([ATW LOCK]) Fixes the value of the white balance. Press again or touch icon to resume ATW. Enabled when ATW is operating.
[SPOTLIGHT] ([SPOTLIGHT]) Switches enable/disable of the auto iris control function for the spot light.
[BACKLIGHT] ([BACKLIGHT]) Switches enable/disable of the auto iris control function for backlight compensation.
[ONE PUSH A.IRIS] ([ONE PUSH A.IRIS]) Assigns the one push auto iris function.
[AE LEVEL] ([AE LEVEL]) Switches enable/disable of the AE level function.
[Y GET] ([Y GET]) Assigns the function that displays the luminance level of the frame area near the center.
[O.I.S.] ([O.I.S.]) Switches enable/disable of the optical image stabilizer function.
[O.I.S. MODE] ([O.I.S. MODE]) Switches the O.I.S. operation mode ([NORMAL], [PAN/TILT], [STABLE]).
[i.ZOOM] ([i.ZOOM]) Assigns the zoom function to minimize image distortion.
[D.ZOOM] ([D.ZOOM]) Switches enable/disable of digital zoom (2x, 5x, 10x cycle).
[IR REC] ([IR REC]) Switches enable/disable of IR recording.
[FAST ZOOM] ([FAST ZOOM]) Speeds up the zoom speed when the zoom lever is pushed in all the way.

What functions can be assigned to the USER buttons? (Part 2)

Item (USER button icon display) Description
[REC SW] ([REC SW]) Assigns the same functions as the REC buttons.
[PRE REC] ([PRE REC]) Switches enable/disable of pre-recording.
[SUPER SLOW] ([SUPER SLOW]) Switches enable/disable of the super slow recording function.
[BACKGR PAUSE] ([BACKGR PAUSE]) Stops background recording of card slot 2 (press/touch and hold for approx. 5 seconds).
[REC CHECK] ([REC CHECK]) Plays back the last approx. 3 seconds of the previously shot clip.
[DEL LAST CLIP] ([DEL LAST CLIP]) Deletes the clip last shot.
[AUDIO CH1 LEVEL] ([AUDIO CH1 LEVEL]) Switches CH1 audio level adjustment between auto/manual (handle unit must not be attached).
[AUDIO CH2 LEVEL] ([AUDIO CH2 LEVEL]) Switches CH2 audio level adjustment between auto/manual (handle unit must not be attached).
[FOCUS ASSIST] ([FOCUS ASSIST]) Switches enable/disable of the focus assist function.
[WFM] ([WFM]) Switches the display of the waveform monitor (mode selected in [EI ASSIST] > [WFM MODE]).
[ZEBRA] ([ZEBRA]) Switches display/hide of zebra patterns.
[GUIDE LINES] ([GUIDE LINES]) Switches the guide lines display (Horizontal/grid 1/grid 2/off).
[LEVEL GAUGE] ([LEVEL GAUGE]) Switches display/hide of the level gauge.
[LEVEL GAUGE SET] ([LEVEL GAUGE SET]) Sets the current horizontal/vertical direction as the reference for the level gauge.
[VF] ([VF]) Switches viewfinder operation (On/Off or priority based on [VIDEO OUT SEL] settings).
[LCD/VF DETAIL] ([LCD/VF DETAIL]) Adjusts contour intensity in VF/LCD for easier focus.
[AUDIO OUT] ([AUDIO OUT]) Switches headphone/speaker output ([CH1], [CH2], [CH1/2 STEREO], [CH1/2 MIX]).
[FACE DETECT] ([FACE DETECT]) Switches enable/disable of face detection AE&AF function.
[MENU] ([MENU]) Switches display/hide of the menu.
[LOAD SETUP FILE] ([LOAD SETUP FILE]) Selects the setup file saved on the memory card to load on the unit.
[LCD BACKLIGHT] ([LCD BACKLIGHT]) Switches LCD brightness ([0], [1], [2], [-1]).
[CARD READER MODE] ([CARD READER MODE]) Switches enable/disable of USB card reader mode. (Release network connection if connected via WLAN).
[STREAMING START] ([STREAMING START]) Starts/stops RTMP streaming.
[COUNTER] ([COUNTER]) Switches the time code display area (Time code/user bits/counter/no display).
[RESET] ([RESET]) Resets the counter value.
[REAR RING] ([REAR RING]) Switches the rear ring operation (Zoom/iris/iris and AE level).

Are there alternative ways to set USER button functions besides the [USER SW] menu?

Yes, some functions can also be set via other menus:

• [DRS]: [SCENE FILE] menu → [DRS]

• [AE LEVEL]: [SCENE FILE] menu → [AE LEVEL]

• [O.I.S.]: [CAMERA] menu → [SW MODE] → [O.I.S.]

• [O.I.S. MODE]: [CAMERA] menu → [SW MODE] → [O.I.S. MODE]

• [i.ZOOM]: [CAMERA] menu → [SW MODE] → [i.ZOOM]

• [IR REC]: [CAMERA] menu → [SW MODE] → [IR REC]

• [PRE REC]: [RECORDING] menu → [PRE REC]

• [SUPER SLOW]: [SYSTEM] menu → [SUPER SLOW]

• [AUDIO CH1 LEVEL]: [AUDIO] menu → [MIC SETTING] → [CH1 LEVEL]

• [AUDIO CH2 LEVEL]: [AUDIO] menu → [MIC SETTING] → [CH2 LEVEL]

• [LEVEL GAUGE]: [VIDEO OUT/LCD/VF] menu → [LEVEL GAUGE] → [LEVEL GAUGE]

• [VF]: [VIDEO OUT/LCD/VF] menu → [VIDEO OUT SEL] → [VF]

• [GUIDE LINES]: [VIDEO OUT/LCD/VF] menu → [MARKER] → [GUIDE LINES]

• [LCD/VF DETAIL]: [VIDEO OUT/LCD/VF] menu → [FOCUS ASSIST] → [DETAIL]

• [AUDIO OUT]: [AUDIO] menu → [OUTPUT SETTINGS] → [AUDIO OUT]

• [LOAD SETUP FILE]: [OTHERS] menu → [FILE] → [SETUP FILE(SD CARD)] → [LOAD]

• [LCD BACKLIGHT]: [VIDEO OUT/LCD/VF] menu → [LCD] → [BACK LIGHT]

• [CARD READER MODE]: [OTHERS] menu → [USB DEVICE] → [CARD READER MODE]

• [STREAMING START]: [NETWORK] menu → [STREAMING] → [START]

• [REAR RING]: [CAMERA] menu → [SW MODE] → [REAR RING]


Are there any limitations or restrictions on USER button functions?

• The following functions are disabled (reset to default/off) the next time you turn the unit on after turning off the power:

[FBC], [S.GAIN], [AREA], [ATW], [ATW LOCK], [SPOTLIGHT], [BACKLIGHT], [Y GET], [D.ZOOM], [FAST ZOOM], [REC CHECK], [DEL LAST CLIP], [FOCUS ASSIST], [WFM], [CARD READER MODE], [STREAMING START]

• The following functions cannot be set when IR recording is enabled:

[AWB], [S.GAIN], [ATW], [ATW LOCK], [SPOTLIGHT], [BACKLIGHT], [AE LEVEL], [FACE DETECT]

• In auto mode, the following functions cannot be set:

[AWB], [FBC], [ONE PUSH AF], [ATW], [ONE PUSH A.IRIS]


How can I check the functions currently assigned to the USER buttons?

You can check the functions assigned to the USER buttons in the SWITCH screen of the mode check. Press and hold the button for 1 second or more while displaying the camera image screen to access the mode check screens, then navigate to the SWITCH screen.

What do the and buttons do?

1. button:

• Displays the thumbnail screen where you can perform playback, copy, delete, or protect operations on clips.

2. button:

• Short press (while camera image is displayed): Switches display/hide of most on-screen items.

• Press and hold (1 second or more, while camera image is displayed): Displays the STATUS screen of the mode check, allowing confirmation of unit settings and status.


How do I switch between the different screens (Camera, Thumbnail, Playback, Menu, Mode Check)?

Use the following buttons and actions (referencing the diagram on page 73):

1. Press (short press) to toggle on-screen display items in the Camera Image Screen (E).

2. From the Camera Image Screen (E), press the multidial to potentially interact with focus/zoom indicators (or press and hold for operation icons).

3. From the Camera Image Screen (E), press to go to the Thumbnail Screen (B).

4. From screens like Thumbnail (B), Playback (A), Clip Information (C), or Mode Check screens (F, G, H, I, J), press (often mapped to a button or available on-screen) to go back one level or return to the Camera Image Screen (E).

5. From the Camera Image Screen (E), either touch and hold the screen for approx. 2 seconds, or press the multidial when [⚙ ICONS] is displayed, to show the Operation Icon Screen (D).

6. From the Camera Image Screen (E), press and hold for 1 second or more to enter the Mode Check screens (starting with STATUS screen (H), then press multidial or touch to cycle through FUNCTION (I), AUDIO (J), NETWORK (F), SWITCH (G)).

7. From the Thumbnail screen (B), select a clip and press the multidial (or touch) to play it (Playback screen A). Or, select [CLIP] → [INFORMATION] in the THUMBNAIL menu to view Clip Information (C).


When does the screen automatically switch back to the camera image screen?

• The camera image screen is displayed when the unit is turned on.

• It is automatically displayed if recording starts while the thumbnail, playback, or clip information screen is shown.

• The unit changes to the camera image screen if any area other than the icons is touched while the operation icon screen is displayed.

• The camera image screen is displayed automatically after 5 seconds without any multidial or touch operation in the operation icon screen.

• The camera image screen is automatically displayed after 5 seconds without operation of the button in any of the mode check screens (unless the button is being held down).


What can I do on the Camera Image Screen?

The Camera Image Screen displays the live shooting view along with various status indicators and settings information relevant to recording.

What can I do on the Thumbnail Screen?

On the Thumbnail Screen, you can perform playback, copy, delete, or protect operations on recorded clips.

What can I do on the Operation Icon Screen?

On the Operation Icon Screen, you can select the active scene file (F1-F6) or operate the functions assigned to the USER button icons [USER7] through [USER13].

What are the main menu categories and what do they configure?

• [THUMBNAIL] menu: Performs confirmation or deleting of recording clips. Can only be set when the thumbnail screen is displayed.

• [CAMERA] menu: Sets basic camera functions. Cannot be set when the thumbnail screen is displayed.

• [SCENE FILE] menu: Sets detailed image quality adjustments (scene files). Allows saving/loading scene files. Cannot be set when the thumbnail screen is displayed.

• [AUDIO] menu: Sets audio input/output functions.

• [VIDEO OUT/LCD/VF] menu: Configures external output settings, LCD/viewfinder display information, and output format.

• [RECORDING] menu: Sets various items related to the recording function.

• [NETWORK] menu: Sets network function settings.

• [SYSTEM] menu: Configures recording format settings for video and audio.

• [OTHERS] menu: Configures settings for writing/loading/initializing user files, and basic unit settings.


How do I display and navigate the menu system?

1. Press the button to display the main menu.

Interface elements:

• [△]/[▽] (1): Switches pages or changes values when an item is selected. Grayed out if unavailable.

• [↩] (2): Returns to one level higher from the current menu.

• Menu Items (3): Select an item to move to a lower level menu or a setting screen.

• Level display (4): Shows the current path within the menu structure.

• [SET] (5): Confirms the set value when selected (appears on setting screens).

Note: Menu items displayed in gray characters cannot be changed.


How do I operate the menu using the multidial?

1. Press the button to display the menu.

2. Select the menu to set:

• Turn the multidial to move the cursor to the desired menu item.

• Press the multidial to enter the selected menu. Lower level menus or confirmation/setting screens will appear.

• Repeat for subsequent levels.

• Press the button to return one level higher.

3. Select the item to set:

• Turn the multidial to move the cursor to the desired setting item.

• Press the multidial to confirm the selection. A check mark (✔) appears next to the set item.

• For numeric value screens (B), turn the multidial to change the value and press to set. You can change numbers rapidly by pressing and holding the multidial down in the direction of change.

• Press the button to return one level higher.

4. Press the

button to close the menu.

Note: The multidial can also be used to select/set operation icons, thumbnail displays, etc.


How do I operate the menu using the touch screen?

1. Press the button to display the menu.

2. Select the menu to set:

• Touch the desired menu item on the screen. Lower level menus or confirmation/setting screens will appear.

• Repeat for subsequent levels.

• Touch [△]/[▽] icons to switch pages if available.

• Touch [↩] to return one level higher.

3. Select the item to set:

• Touch the desired setting item. A check mark (✔) appears next to the set item.

• For numeric value screens (B), touch [△]/[▽] to change the value. Touch and hold for high-speed changes. Touch [SET] to confirm.

• Touch [↩] to return one level higher.

4. Exit the menu by touching [↩] repeatedly or by pressing the

button.


How do I reset all menu settings to their factory defaults?

1. Select the [OTHERS] menu → [MENU INITIALIZE].

2. Select [SET] when the confirmation message is displayed.

The setting values of the menu will return to the factory settings.


What options are available in the [THUMBNAIL] menu?

The [THUMBNAIL] menu can be set when the thumbnail screen is displayed.

• [PLAYBACK]

– [CLIP SEL]: Selects clips to display on the thumbnail screen.

• [ALL SLOT]: (Default) Displays clips from all cards.

• [SLOT1]: Displays clips from card slot 1 only.

• [SLOT2]: Displays clips from card slot 2 only.

• [SAME FORMAT]: Displays only clips matching the current system format settings ([FREQUENCY]/[FILE FORMAT]/[REC FORMAT]/[AUDIO SAMPLE RES.]).

– [RESUME PLAY]: Controls playback start position.

• [ON]: Plays back from the position where playback last stopped.

• [OFF]: (Default) Always starts playback from the beginning of the clip.

• [CLIP]: Manage individual or multiple clips.

– [PROTECT]: Protect/unprotect selected clips from deletion.

• [SELECT]: Choose specific clip(s) to protect/unprotect.

(Note: P2 format clips cannot be protected – CX20 only).

– [DELETE]: Delete clips.

• [ALL]: Deletes all clips currently displayed on the thumbnail screen.

• [SELECT]: Choose specific clip(s) to delete.

– [COPY]: Copy clips to a different memory card.

• [ALL]: Copies all displayed clips.

• [SELECT]: Choose specific clip(s) to copy.

(Note: MOV/MP4 format clips cannot be copied).

– [REPAIR]*: Repairs a clip displaying NG (due to power loss, etc.) during recording in P2 format.

– [RE-CONNECT]*: Reconnects spanned clips (AVC-I100/AVC-I50) that may appear separate across multiple cards.

• [SELECT]: Choose the clips to reconnect.

– [INFORMATION]: Displays detailed information about the selected clip.

• [DISPLAY]

– [DATA]: Selects content for the time code display area on thumbnails.

• [START TC]: (Default) Displays the time code value at the start of the recording.

• [CLIP NAME]: Displays clip names.

*Available for setting when using CX20.


What settings are in the [CAMERA] menu under [SW MODE]? (Part 1: Rings, Gain, OIS)

These settings configure switchable modes, often assigned to USER buttons or physical controls.

• [ZOOM RING]: Sets rear ring direction for zoom.

– [DOWN TELE]: (Default) Turn towards B for Tele (zoom in).

– [UP TELE]: Turn towards A for Tele (zoom in).

• [IRIS RING]: Sets rear ring direction for iris.

– [DOWN OPEN]: (Default) Turn towards B to open iris.

– [UP OPEN]: Turn towards A to open iris.

• [SUPER GAIN]: Sets the super gain value assigned to the USER button.

– [SUPER GAIN]: (Default) Standard super gain level.

– [SUPER GAIN+]: Higher super gain level.

– [ALL]: Pressing USER button cycles: Normal Gain → [SUPER GAIN] → [SUPER GAIN+] → Normal Gain.

• [AGC LIMIT]: Sets the maximum gain value during Auto Gain Control (AGC).

– Options: [3dB], [6dB], [12dB], [18dB], [24dB], [30dB] (Default).

• [O.I.S.] (Optical Image Stabilizer): Switches O.I.S. on/off.

– [ON]: (Default) Enables O.I.S.

– [OFF]: Disables O.I.S.

• [HYBRID O.I.S.]: Switches Hybrid O.I.S. (combines optical and electronic stabilization) on/off.

– [ON]: (Default) Enables Hybrid O.I.S.

– [OFF]: Disables Hybrid O.I.S.


What settings are in the [CAMERA] menu under [SW MODE]? (Part 2: OIS Mode, White Balance, Zoom Speed)

• [O.I.S. MODE]: Selects the O.I.S. operational mode (when assigned to USER button, cycles through these).

– [NORMAL]: (Default) Standard setting for general camera shake.

– [PAN/TILT]: Appropriate for shooting with frequent panning and tilting.

– [STABLE]: Appropriate for fixed compositions.

• [ATW] (Auto Tracking White Balance): Sets ATW behavior when button is pressed.

– [Ach]: Sets to ATW if selects “Ach”.

– [Bch]: Sets to ATW if selects “Bch”.

– [PRE]: Sets to ATW if selects “Preset”.

– [OFF]: (Default) ATW does not turn on even if is pressed.

• [ATW SPEED]: Sets the control speed of ATW.

– [FAST]

– [NORMAL] (Default)

• [ATW TARGET R]: Fine-tunes red strength for ATW convergence (-10 to +10, Default: 0).

• [ATW TARGET B]: Fine-tunes blue strength for ATW convergence (-10 to +10, Default: 0).

• [W.BAL PRESET]: Sets the color temperature for the “Preset” white balance position.

– [3200K] (Default)

– [5600K]

– [VAR] (Allows setting a custom value via [W.BAL VAR])

• [W.BAL VAR]: Sets the variable color temperature value (2000K to 15000K, Default: 3200K). Enabled when [W.BAL PRESET] is [VAR].

• [H.ZOOM SPEED]: Sets the zoom speed of the handle zoom lever.

– Options: [1]…[7] (Default: [4])


What settings are in the [CAMERA] menu under [SW MODE]? (Part 3: i.Zoom, Focus Ring, Rear Ring)

• [i.ZOOM]: Enables intelligent zoom for extended range while maintaining high definition.

– [ON]: (Default) Enables i.ZOOM (approx. 32x max, 24x in UHD).

– [OFF]: Disables i.ZOOM.

• [FOCUS RING DRIVE]: Switches how the focus ring adjusts focus.

– [NON-LINEAR]: (Default) Focus changes based on rotation speed and position.

– [LINEAR]: Focus changes based purely on the rotational angle.

• [FOCUS RING SETTING]: Configures focus ring behavior based on [FOCUS RING DRIVE].

– When [NON-LINEAR]:

• [SPEED]: (Default) Adjusts focus based on rotation speed.

• [COARSE]: Adjusts focus based on position (larger change, for rough adjustments).

• [FINE]: Adjusts focus based on position (smaller change, for fine adjustments).

– When [LINEAR]:

• Sets the rotational angle for full focus range: [90°], [120°], [150°], [180°] (Default), [210°], [240°], [270°], [300°], [330°], [360°].

• [REAR RING]: Switches the function of the rear ring (can also be switched via USER button assigned to [REAR RING]).

– [ZOOM]: (Default) Controls zoom.

– [IRIS]: Controls iris.

– [IRIS/AE LEVEL]: Controls iris or AE level.


What settings are in the [CAMERA] menu under [SW MODE]? (Part 4: Slow Shutter, AF Speed, Area Mode, IR)

• [AUTO SLOW SHTR]: Allows slower shutter speeds in auto shutter mode for brighter images in dark places.

– [ON]

– [OFF] (Default)

– Note: Cannot be set when face detection/tracking AE&AF is used. Shutter speed depends on frame rate (e.g., 1/30 for 59.94p, 1/25 for 50.00p, 1/24 for 23.98p). May cause afterimages.

• [AF SPEED]: Sets the control speed of auto focus.

– [NORMAL] (Default)

– [SLOW]

• [AREA MODE]: Assigns the function performed within the area selected by touching the LCD.

– [INHIBIT]: (Default) Disables touch area function.

– [FOCUS]: Assigns auto focus function.

– [IRIS]: Assigns auto iris function.

– [Y GET]: Assigns brightness display function.

– [FOCUS/IRIS]: Assigns simultaneous focus and iris operation.

– [FOCUS/Y GET]: Assigns simultaneous focus and brightness display operation.

• [IR REC]: Switches Infrared (IR) recording on/off.

– [ON]

– [OFF] (Default)

• [IR REC COLOR]: Switches the color of IR recorded images.

– [WHITE] (Default)

– [GREEN]


What settings are in the [CAMERA] menu under [SW MODE]? (Part 5: Face Detect, USER SW)

• [FACE DETECT/TRACKING MODE]: Switches focus and exposure behavior for face detection.

– [FACE DETECT/TRACKING AF]: Tracks detected faces with auto focus.

– [FACE DETECT/TRACKING AE&AF]: (Default) Tracks detected faces with auto focus and auto exposure adjustment.

• [USER SW]: Contains sub-menus [USER1] through [USER13] to assign functions to the corresponding physical buttons ( to ) and touch icons ([USER7] to [USER13]). Refer to the list of assignable functions for details on each option. Factory defaults are listed separately.


How do I use Scene Files?

Scene Files allow you to save and recall detailed image quality settings.

1. Select a Scene File: Go to [SCENE FILE] menu → [FILE SELECT] and choose the file you want to use or modify (F1 to F6). You can also select the scene file using the operation icon screen (touch F1-F6 icons).

2. Change Image Settings (Optional): If you want to modify the settings within the selected scene file, navigate through the various sub-menus within the [SCENE FILE] menu (from [MASTER DTL] down to [AE LEVEL EFFECT]) and adjust the parameters as needed. Changes are saved automatically to the currently selected scene file.

You can also manage scene files using [LOAD/SAVE/INITIALIZE] options within the [SCENE FILE] menu.


What are the default Scene File settings at the time of purchase?

F1:Settings suited to standard recording (Default active scene file)
F2:FLUOSettings suited to recording with consideration for fluorescent lighting (indoors, etc.)
F3:SPARKSettings suited to recordings where there is a variation in resolution, color hue, and contrast
F4:STILLApplies a picture tone similar to a digital still camera
F5:CINE VSettings suited to recordings made with an emphasis on contrast to provide a cinematic sensation
F6:CINE DSettings suited to recordings made with an emphasis on the dynamic range to provide a cinematic sensation

Note: Operation icons disappear after a period of inactivity; touch and hold the screen for approx. 2 seconds to display them again.


How do I edit the name of a Scene File?

Go to the [SCENE FILE] menu → [NAME EDIT]. This allows you to edit the name (maximum 8 characters) of the currently selected scene file. Follow the on-screen instructions for editing.

How do I load, save, or initialize Scene Files?

Use the [SCENE FILE] menu → [LOAD/SAVE/INITIALIZE] options:

• [LOAD]: Selects and loads a scene file saved in the internal memory of the unit into the currently selected scene file number (F1-F6).

• [SAVE]: Saves the current setting values of the selected scene file number (F1-F6) to the internal memory, allowing you to specify a title and file number.

• [INITIALIZE]: Resets the selected scene files (F1 to F6) back to their factory settings.

Follow the on-screen prompts for each operation.


What do [MASTER DTL], [DTL CORING], and [V.DTL LEVEL] adjust in Scene Files?

These settings control the image detail (sharpness):

• [MASTER DTL]: Adjusts the overall detail effect level (-15 to +15).

• [DTL CORING]: Sets the threshold below which detail enhancement is not applied, reducing noise enhancement (0 to 30).

• [V.DTL LEVEL]: Adjusts the intensity of detail enhancement specifically in the vertical direction (-7 to +7).


What do the RB Gain Control settings adjust in Scene Files?

These settings adjust the color hue when using Auto Tracking White Balance (ATW) with channels “Ach” or “Bch”, and determine if these adjustments are kept after a manual white/black balance.

• [R GAIN AWB A]: Adjusts Red gain for “Ach” (-30 to +30).

• [B GAIN AWB A]: Adjusts Blue gain for “Ach” (-30 to +30).

• [R GAIN AWB B]: Adjusts Red gain for “Bch” (-30 to +30).

• [B GAIN AWB B]: Adjusts Blue gain for “Bch” (-30 to +30).

• [AWB A GAIN OFFSET]:

– [ON]: Keeps the custom values set in [R/B GAIN AWB A] after performing ATW A.

– [OFF]: Resets Rch and Bch gain to 0 after performing ATW A.

• [AWB B GAIN OFFSET]:

– [ON]: Keeps the custom values set in [R/B GAIN AWB B] after performing ATW B.

– [OFF]: Resets Rch and Bch gain to 0 after performing ATW B.


What do [CHROMA LEVEL] and [CHROMA PHASE] adjust in Scene Files?

These settings adjust the overall color saturation and hue:

• [CHROMA LEVEL]: Adjusts the saturation level of the PR and PB color difference signals (-50 to +50).

• [CHROMA PHASE]: Finely adjusts the overall hue (phase) of the PR and PB signals (-31 to +31).


What does the [MATRIX] setting do in Scene Files?

Selects the color matrix table used for shooting, affecting the overall color reproduction:

• [NORMAL1]: Suitable for shooting outdoors or under halogen lamps.

• [NORMAL2]: More vivid color than [NORMAL1].

• [FLUO.]: Suitable for shooting indoors under fluorescent light.

• [CINELIKE]: Suitable for shooting cinematic video.

• [STILL LIKE]: Expresses colors with a picture tone similar to a digital still camera.


How does [COLOR CORRECTION] work in Scene Files?

This allows fine-tuning of saturation ([SAT]) and hue ([PHASE]) for 16 specific color segments. Adjustments range from -63 to +63 for both SAT and PHASE within each segment.

The segments are:

[R], [R-Mg], [Mg], [Mg-Mg-B], [Mg-B-B], [B], [B-B-Cy], [B-Cy-Cy], [Cy], [Cy-G], [G], [G-G-YI], [G-YI-YI], [YI], [YI-YI-R], [YI-R-R]

(R=Red, Mg=Magenta, B=Blue, Cy=Cyan, G=Green, Yl=Yellow)

What does [SKIN TONE DTL.] do in Scene Files?

Makes the skin of human subjects appear smoother when recorded.

• Options: [ON], [OFF]

Notes:

• Backgrounds or objects with similar colors may also be smoothed.

• Effect may not be clear if brightness is insufficient.

• Faces may not be recorded clearly if the person is distant; set to [OFF] or zoom in for better results in such cases.


What do [MASTER PED], [GAMMA MODE SEL], and [BLACK GAMMA] adjust in Scene Files?

These settings control the black levels and gamma curve:

• [MASTER PED]: Adjusts the master pedestal (overall black level) (-70 to +70).

• [GAMMA MODE SEL]: Selects the overall gamma curve.

– [HD]: Standard High Definition gamma.

– [SD]: Increases gain in darker areas more than HD gamma.

– [FILMLIKE1]/[FILMLIKE2]/[FILMLIKE3]: Reproduce progressively more highlight areas compared to HD/previous Filmlike settings.

– [CINE-LIKE D]: Emphasizes contrast for a cinematic look.

– [CINE-LIKE V]: Provides a cinematic sensation (often flatter for grading).

– [STILL LIKE]: Gamma characteristics similar to a digital still camera.

• [BLACK GAMMA]: Adjusts the gamma curve specifically for dark areas.

– [-4]…[-1]: Compresses dark parts.

– [0]: Standard state.

– [+1]…[+4]: Expands dark areas.


What do [KNEE MODE] and [WHITE CLIP] settings adjust in Scene Files?

These settings control the handling of high-intensity video signals (highlights):

• [KNEE MODE]: Selects the compression level for highlight signals to prevent overexposure.

– [AUTO]: Sets automatically based on the image sensor signal.

– [LOW]: Compression starts at approx. 80%.

– [MID]: Compression starts at approx. 90%.

– [HIGH]: Compression starts at approx. 100%.

– [OFF]: Disables the Knee function.

• [WHITE CLIP SETTING]:

– [WHITE CLIP]: Switches the white clip function ON/OFF.

• Options: [ON], [OFF]

– [WHITE CLIP LEVEL]: Sets the level above which the video signal cannot exceed when [WHITE CLIP] is [ON].

• Options: [90%]…[109%]


What do [DRS], [DRS EFFECT DEPTH], [NR CONTROL], and AE Level settings adjust in Scene Files?

• [DRS] (Dynamic Range Stretcher): Switches the DRS function on/off. Can also be toggled via assigned USER button.

– Options: [ON], [OFF]

• [DRS EFFECT DEPTH]: Sets the compression level for high luminosity areas when DRS is ON (expands dynamic range).

– Options: [1]…[3]. Higher numbers increase compression and may increase noise in dark areas.

• [NR CONTROL] (Noise Reduction): Adjusts the balance between noise reduction and afterimages.

– [-7]…[-1]: Weakens noise reduction, reducing afterimages but potentially increasing noise.

– [0]: Standard state.

– [+1]…[+7]: Strengthens noise reduction, reducing noise but potentially increasing afterimages.

• [AE LEVEL]: Switches the AE (Auto Exposure) level function on/off. Can also be toggled via assigned USER button.

– Options: [ON], [OFF]

– Note: Cannot be set when iris, gain, and shutter are all manual, or during IR recording.

• [AE LEVEL EFFECT]: Sets the exposure compensation value when [AE LEVEL] is enabled.

– Options: [-2.0EV]…[+2.0EV]. “+” brightens, “-” darkens.

– Note: Cannot be set when iris, gain, and shutter are all manual, or during IR recording.


How do I set audio input levels when the handle unit is attached?

Use the [AUDIO] menu → [HANDLE UNIT INPUT SETTING]:

• [INPUT1 MIC LEVEL]: Sets level for external mic on (when switch is MIC or +48V).

– Options: [-40dB], [-50dB] (Default), [-60dB].

• [INPUT2 MIC LEVEL]: Sets level for external mic on (when switch is MIC or +48V).

– Options: [-40dB], [-50dB] (Default), [-60dB].

• [INPUT1 LINE LEVEL]: Sets level for line device on (when switch is LINE).

– Options: [4dB], [0dB] (Default).

• [INPUT2 LINE LEVEL]: Sets level for line device on (when switch is LINE).

– Options: [4dB], [0dB] (Default).


How do I set audio recording levels when the handle unit is NOT attached?

Use the [AUDIO] menu → [MIC SETTING]:

• [CH1 LEVEL]: Sets level adjustment method for channel 1.

– Options: [AUTO] (Default), [MANUAL].

• [CH2 LEVEL]: Sets level adjustment method for channel 2.

– Options: [AUTO] (Default), [MANUAL].

• [CH1 LEVEL CONTROL]: Manually adjusts CH1 level when [CH1 LEVEL] is [MANUAL].

– Options: [MUTE], [-30dB]…[+12dB] (Default: [0dB]).

• [CH2 LEVEL CONTROL]: Manually adjusts CH2 level when [CH2 LEVEL] is [MANUAL].

– Options: [MUTE], [-30dB]…[+12dB] (Default: [0dB]).


What audio input settings like Lowcut and Limiter are available?

Use the [AUDIO] menu → [INPUT SETTINGS]:

• [CH1 MIC LOWCUT]: Switches the lowcut filter for audio channel 1.

– Options: [ON], [OFF] (Default).

• [CH2 MIC LOWCUT]: Switches the lowcut filter for audio channel 2.

– Options: [ON], [OFF] (Default).

• [CH1 LIMITER]: Switches the limiter for audio channel 1 (when input level is manual).

– Options: [ON], [OFF] (Default).

– Note: Fixed to [ON] if [CH1 LEVEL] is [AUTO] or switch is .

• [CH2 LIMITER]: Switches the limiter for audio channel 2 (when input level is manual).

– Options: [ON], [OFF] (Default).

– Note: Fixed to [ON] if [CH2 LEVEL] is [AUTO] or switch is .

• [MIC LIMITER LINK]: Links the limiters, so if one activates, the other does too.

– Options: [ON], [OFF] (Default).

– Note: Fixed to [OFF] if either [CH1 LIMITER] or [CH2 LIMITER] is set to [OFF].

• [HEAD ROOM]: Sets the headroom (standard recording level).

– Options: [12dB], [18dB], [20dB]. (Default setting varies by region).


How can I control the audio output to headphones and the built-in speaker?

Use the [AUDIO] menu → [OUTPUT SETTINGS] → [AUDIO OUT] setting. This selects the channel(s) and format for the headphone terminal and built-in speaker. Can also be cycled using the USER button assigned to [AUDIO OUT].

• [CH1]: Outputs channel 1 signal as monaural.

• [CH2]: Outputs channel 2 signal as monaural.

• [CH1/2 STEREO]: (Default) Outputs channel 1 and 2 signals as stereo (monaural from built-in speaker).

• [CH1/2 MIX]: Mixes channel 1 and 2 signals and outputs as monaural.


How do I configure audio alarms?

Use the [AUDIO] menu → [ALARM] settings to enable/disable alarm sounds (output from speaker or headphones, not external outputs).

• [BATTERY END]: Alarm for low battery level.

– Options: [HIGH], [LOW], [OFF] (Default).

• [MEDIA END]: Alarm for low memory card capacity.

– Options: [HIGH], [LOW], [OFF] (Default).

• [WARNING]: Alarm for system errors or warnings.

– Options: [HIGH], [LOW], [OFF] (Default).


How do I configure the main video output signals (SDI/HDMI)?

Use the [VIDEO OUT/LCD/VF] menu → [VIDEO OUT SEL] settings:

• [SDI + HDMI OUTPUT]: Enables or disables simultaneous output.

– [ON]: Signal is output from both and terminals.

– [OFF]: (Default) Signal is output only from the terminal selected in [EXTERNAL OUT SEL].

• [EXTERNAL OUT SEL]: Selects the active output terminal when [SDI + HDMI OUTPUT] is [OFF].

– [SDI]

– [HDMI] (Default)


How do I set the output format for the SDI terminal?

Go to [VIDEO OUT/LCD/VF] menu → [SDI OUT FORMAT]. The available options depend on the system [FREQUENCY]/[FILE FORMAT]/[REC FORMAT] settings.

Common options include:

• [1920x1080p]

• [1920x1080i] (Default)

• [1920x1080PsF]

• [1280x720p]

Refer to the format compatibility tables for specific combinations.


How do I set the output format for the HDMI terminal?

Go to [VIDEO OUT/LCD/VF] menu → [HDMI OUT FORMAT]. The available options depend on the system [FREQUENCY]/[FILE FORMAT]/[REC FORMAT] settings.

Common options include:

• [3840x2160p] (4:2:2/10 bit)

• [3840x2160p(420/8bit)] (4:2:0/8 bit)

• [1920x1080p] (Default)

• [1920x1080i]

• [1280x720p]

• [720x480p]

• [720x576p]

Refer to the format compatibility tables for specific combinations.


How do I control the display method between LCD and Viewfinder when SDI+HDMI output is ON?

When [VIDEO OUT/LCD/VF] → [VIDEO OUT SEL] → [SDI + HDMI OUTPUT] is set to [ON], you can set the display priority using the [VF] setting under [VIDEO OUT SEL]:

• [VF PRIORITY]: (Default) Prioritizes the viewfinder display.

• [LCD]: Prioritizes the LCD monitor display.

(The exact behavior, like whether one turns off when the other is active, depends on this setting and potentially others like [VF AUTO OFF]).

What is [VF AUTO OFF] and how does it work?

Located in [VIDEO OUT/LCD/VF] menu, this setting automatically turns off the viewfinder after about 5 minutes of inactivity (no button presses or LCD touch operations).

• [5min]: (Default) Enables the auto-off feature.

• [OFF]: Disables the auto-off feature.

The viewfinder turns back on when a button is pressed or the LCD is touched.

The viewfinder will NOT turn off automatically, even if set to [5min], in these cases:

• During recording.

• When pre-recording is enabled.

• During playback of a clip.


How do I configure SDI specific settings like REC REMOTE, Character Output, and Zebra Output?

Use the [VIDEO OUT/LCD/VF] menu → [SDI SETTING]:

• [SDI REC REMOTE]: Controls if recording operation triggers external SDI equipment.

– [ON]: Controls external equipment recording.

– [OFF]: (Default) Does not control external equipment.

– Note: Cannot be set during interval recording. Requires specific settings for simultaneous HDMI/SDI remote control compatibility (AUTO REC TYPE3 compatible).

• [SDI OUT CHAR]: Superimposes character display (OSD) onto the SDI output.

– [ON]: Superimposes characters.

– [OFF]: (Default) Does not superimpose characters.

• [SDI OUT ZEBRA]: Superimposes zebra pattern signal onto the SDI output (follows EI ASSIST zebra settings).

– [ON]: Superimposes zebra.

– [OFF]: (Default) Does not superimpose zebra.


How do I configure HDMI specific settings like TC OUT, REC REMOTE, Character Output, and Zebra Output?

Use the [VIDEO OUT/LCD/VF] menu → [HDMI SETTING]:

• [HDMI TC OUT]: Embeds time code information into the HDMI output signal.

– [ON]

– [OFF] (Default)

• [HDMI REC REMOTE]: Controls if recording operation triggers external HDMI equipment. Can only be set when [HDMI TC OUT] is [ON].

– [ON]: Controls external equipment recording.

– [OFF]: (Default) Does not control external equipment.

– Note: Cannot be set during interval recording. Requires specific settings for simultaneous HDMI/SDI remote control compatibility.

• [HDMI OUT CHAR]: Superimposes character display (OSD) onto the HDMI output.

– [ON]: Superimposes characters.

– [OFF]: (Default) Does not superimpose characters.

• [HDMI OUT ZEBRA]: Superimposes zebra pattern signal onto the HDMI output (follows EI ASSIST zebra settings).

– [ON]: Superimposes zebra.

– [OFF]: (Default) Does not superimpose zebra.


How can I adjust the LCD Brightness?

You can adjust the brightness of the LCD monitor using the [BRIGHTNESS] setting in the [VIDEO OUT/LCD/VF] > [LCD] menu. The setting range is from [-15] to [+15]. The factory setting is [0]. Note that this setting does not affect the actually recorded images.

How do I change the LCD Color Level?

Use the [COLOR LEVEL] setting in the [VIDEO OUT/LCD/VF] > [LCD] menu to adjust the color level of the LCD monitor. The range is [-15] to [+15], with a factory setting of [0]. This adjustment will not affect the recorded images.

How can I adjust the LCD Contrast?

Adjust the contrast of the LCD monitor via the [CONTRAST] setting found in the [VIDEO OUT/LCD/VF] > [LCD] menu. The available range is [-15] to [+15]. The factory default is [0]. This setting does not alter the recorded images.

How do I adjust the LCD Back Light brightness?

Navigate to the [VIDEO OUT/LCD/VF] > [LCD] menu and select [BACK LIGHT]. You can choose from [-1], [0], [1], [2]. [0] represents the standard brightness and is the factory setting. This setting does not impact the recorded images.

How can I adjust the Red Tint on the LCD?

To finely adjust the strength of red on the LCD monitor, go to the [VIDEO OUT/LCD/VF] > [LCD] menu and use the [RED TINT] setting. The adjustment range is [-10] to [+10]. The factory setting is [0]. This adjustment does not affect the recorded image.

How do I adjust the Blue Tint on the LCD?

Fine-tune the strength of blue on the LCD monitor by accessing the [VIDEO OUT/LCD/VF] > [LCD] menu and adjusting the [BLUE TINT] setting. The range is [-10] to [+10], with [0] being the factory setting. This will not change the recorded image.

How does the [SELF SHOOT] setting affect the LCD display?

The [SELF SHOOT] setting in the [VIDEO OUT/LCD/VF] > [LCD] menu configures the LCD monitor display for mirror shooting.

[NORMAL]: Does not invert the left and right sides.

[MIRROR]: Inverts the left and right sides (Factory setting).

Note: Multidial operations are not available when the LCD monitor display is set to [MIRROR].

This setting does not affect the recorded images.

How can I adjust the Viewfinder (VF) Brightness?

Adjust the viewfinder brightness using the [BRIGHTNESS] setting in the [VIDEO OUT/LCD/VF] > [VF] menu. The range is [-15] to [+15], with a factory setting of [0]. This setting does not affect the recorded images.

How do I change the Viewfinder (VF) Color Level?

Use the [COLOR LEVEL] setting in the [VIDEO OUT/LCD/VF] > [VF] menu to adjust the viewfinder’s color level. The range is [-15] to [+15], factory set to [0]. This does not alter the recorded images.

How can I adjust the Viewfinder (VF) Contrast?

Adjust the viewfinder contrast with the [CONTRAST] setting in the [VIDEO OUT/LCD/VF] > [VF] menu. The range is [-15] to [+15], with the factory setting at [0]. This setting does not affect recorded images.

How can I adjust the Red Tint in the Viewfinder (VF)?

To finely adjust the red strength in the viewfinder, go to the [VIDEO OUT/LCD/VF] > [VF] menu and use the [RED TINT] setting. The adjustment range is [-10] to [+10], with a factory setting of [0]. This setting does not affect recorded images.

How do I adjust the Blue Tint in the Viewfinder (VF)?

Adjust the blue strength in the viewfinder using the [BLUE TINT] setting in the [VIDEO OUT/LCD/VF] > [VF] menu. The range is [-10] to [+10], with [0] as the factory setting. This does not impact the recorded images.

How can I switch the Viewfinder (VF) display between color and black and white?

Use the [VF COLOR] setting in the [VIDEO OUT/LCD/VF] > [VF] menu.

[ON]: Displays in color (Factory setting).

[OFF]: Displays in black and white.

This setting does not affect the actually recorded images.

How do I control the display of indicators on the output image?

Use the [INDICATOR] submenu within the [VIDEO OUT/LCD/VF] menu to toggle the display of various status indicators on the output image. Each indicator listed below can be set to [ON] (display) or [OFF] (hide), with the factory setting typically being [ON].
  • [FULL AUTO]: Status when switch is at .
  • [SLOT1/2 STATUS]: Card slot status and remaining capacity.
  • [2 SLOTS FUNC.]: Setting from the [RECORDING] menu ➡ [2 SLOTS FUNC.].
  • [STREAMING]: Streaming status.
  • [NETWORK]: Wired LAN, wireless LAN or USB tethering connection status.
  • [BATTERY REMAIN]: Power status.
  • [REC FORMAT]: Recording format settings.
  • [FRAME RATE]: Frame rate for super slow recording.
  • [CLIP NAME]: Clip file name to be recorded (Up to 8 characters from the beginning).
  • [REC REMOTE]: Control status of recording start/stop on external equipment (SDI/HDMI).
  • [REC MODE]: Status of interval recording.
  • [FBC]: Flash band compensation function activation status.
  • [DRS]: Dynamic range stretcher function operating status.
  • [O.I.S.]: Optical image stabilizer function operating status.
  • [SCENE FILE]: Scene file name.
  • [AREA/FACE]: Area mode function or face detection/tracking AE&AF function operating status.
  • [AUDIO LEVEL METER]: Audio level meter.
  • [GAIN]: Gain value.
  • [ND FILTER]: ND filter transmittance rate.
  • [SHUTTER]: Shutter speed.
  • [IRIS]: Iris value and auto iris control status.
  • [AE LEVEL]: AE level.
  • [MULTI MANUAL]: Multi manual function.
  • [D.ZOOM]: Digital zoom ratio.
  • [IR REC]: Settings in the [CAMERA] menu ➡ [SW MODE] ➡ [IR REC].
  • [PLAYBACK STATUS]: Playback status.
  • [WHITE BALANCE]: Color temperature.

How can I change the display units for Zoom and Focus values?

Go to the [VIDEO OUT/LCD/VF] > [INDICATOR] menu and select [ZOOM/FOCUS]. Choose one of the following options:
  • [NUMBER]: Displays a position value from [00] to [99] for zoom and focus (Factory setting).
  • [mm/feet]: Displays zoom in millimeters and focus in feet.
  • [mm/m]: Displays zoom in millimeters and focus in meters.
  • [OFF]: Does not display either zoom or focus values.

How do I control the display of the Face Detection frame?

In the [VIDEO OUT/LCD/VF] > [INDICATOR] menu, use the [FACE DETECTION] setting when the face detection/tracking AE&AF function is operating:
  • [ALL]: Displays all face detection frames (Factory setting).
  • [MAIN FACE]: Displays only the main face frame (orange frame).
  • [OFF]: Face detection frames and tracking frames are not displayed.

How can I display the Date and Time on the output?

Navigate to [VIDEO OUT/LCD/VF] > [INDICATOR] > [DATE/TIME]. Select one of the options:
  • [OFF]: Does not display the date and time (Factory setting).
  • [DATE]: Displays only the date.
  • [TIME]: Displays only the time.
  • [DATE&TIME]: Displays the date and time.
The display format follows the [DATE FORMAT] setting. Date and time are not displayed when the time stamp function is enabled.

How can I change the Center Marker type?

Go to [VIDEO OUT/LCD/VF] > [MARKER] > [CENTER MARKER]. Select the desired type:
  • [1]: + (large) (Factory setting)
  • [2]: Open center (large)
  • [3]: + (small)
  • [4]: Open center (small)
  • [OFF]: Does not display.

How do I set the Safety Zone Marker?

In the [VIDEO OUT/LCD/VF] > [MARKER] menu, select [SAFETY MARKER]. Choose the type:
  • [1]: Box
  • [2]: Corners (Factory setting)
  • [OFF]: Does not display.

How can I display a Frame Marker for a specific aspect ratio?

Navigate to [VIDEO OUT/LCD/VF] > [MARKER] > [FRAME MARKER]. Select the desired aspect ratio: [4:3], [13:9], [14:9], [16:9], [17:9], [1.85:1], [2.35:1], or [OFF] (Factory setting). The frame marker is not displayed when [OFF] is selected.

How do I enable Guide Lines on the display?

Go to [VIDEO OUT/LCD/VF] > [MARKER] > [GUIDE LINES]. Select one of the options:
  • [OFF]: No guide lines (Factory setting).
  • [HORIZONTAL]: Displays horizontal lines.
  • [GRID1]: Displays a grid pattern.
  • [GRID2]: Displays another grid pattern.
These lines are visual aids and do not affect the recorded images.

How can I configure the Focus Assist function assigned to a USER button?

Go to the [VIDEO OUT/LCD/VF] > [FOCUS ASSIST] menu and adjust the [FOCUS ASSIST SW] setting:
  • [EXPAND]: Sets the enlarged display.
  • [PEAKING]: Sets the peaking display.
  • [EXPAND&PEAKING]: Sets both [EXPAND] and [PEAKING] (Factory setting).

How do I set the duration for the Focus Assist enlarged display?

In the [VIDEO OUT/LCD/VF] > [FOCUS ASSIST] menu, select [EXPAND MODE]:
  • [10SEC]: Disables the enlarged display function after 10 seconds have elapsed (Factory setting).
  • [HOLD]: Enables the enlarged display function until the USER button assigned to [FOCUS ASSIST] is pressed again or the USER button icon is touched again.
  • [UNTIL REC]: Enables the enlarged display function until performing recording operation.

How can I adjust the magnification level for Focus Assist?

Use the [EXPAND VALUE] setting in the [VIDEO OUT/LCD/VF] > [FOCUS ASSIST] menu. Choose from [x2] (Factory setting), [x3], or [x4].

How do I change the intensity of the Focus Assist Peaking display?

Navigate to [VIDEO OUT/LCD/VF] > [FOCUS ASSIST] > [PEAKING LEVEL]. Select [LOW], [MID] (Factory setting), or [HIGH].

How can I change the color of the Focus Assist Peaking display?

Go to [VIDEO OUT/LCD/VF] > [FOCUS ASSIST] > [PEAKING COLOR]. Choose [RED] (Factory setting), [GREEN], or [WHITE].

How can I adjust the Detail/Contour settings for focusing?

In the [VIDEO OUT/LCD/VF] > [FOCUS ASSIST] menu:
  • [DETAIL]: Sets the intensity of the contour for the video to make it easier to focus. Set to [ON] or [OFF] (Factory setting).
  • [DETAIL LEVEL]: If [DETAIL] is ON, sets the intensity of the contours. Range is [-3] to [+3] (Factory setting: [0]).
  • [DETAIL FREQ.]: If [DETAIL] is ON, adjusts the frequency of the contour highlights. Select [HIGH] or [LOW] (Factory setting).

How do I control the Zebra pattern display?

Use the settings in the [VIDEO OUT/LCD/VF] > [EI ASSIST] menu:
  • [ZEBRA]: Sets how the zebra signal is superimposed on the output.
    • [MOMENT]: Press the USER button assigned to [ZEBRA] or touch the icon to superimpose for ~5 seconds.
    • [ON]: Always superimposes the zebra signal. Press the assigned USER button or touch the icon to set to [OFF].
    • [OFF]: Does not superimpose. Press the assigned USER button or touch the icon to set to [ON] (Factory setting).
  • [ZEBRA1 DETECT]: Sets the detection level for zebra pattern 1. Range [50%] to [105%] (Factory setting: [80%]).
  • [ZEBRA2 DETECT]: Sets the detection level for zebra pattern 2. Range [50%] to [105%] (Factory setting: [100%]).
  • [ZEBRA2]: Switches zebra pattern 2 enable/disable. Set to [ON] or [OFF] (Factory setting).

How can I switch between Waveform Monitor and Vectorscope display?

Go to [VIDEO OUT/LCD/VF] > [EI ASSIST] > [WFM MODE]. Select the desired display:
  • [WAVE]: Displays the waveform (Factory setting).
  • [VECTOR]: Displays the vector.
  • [WAVE/VECTOR]: Displays both waveform and vector.
You can also switch the display by pressing the USER button assigned to [WFM] or touching the USER button icon. Each press/touch cycles through waveform, vector, and no display.

How do I adjust the transparency of the Waveform Monitor?

Use the [WFM TRANSPARENCE] setting in the [VIDEO OUT/LCD/VF] > [EI ASSIST] menu. Choose [0%], [25%] (Factory setting), or [50%].

How can I toggle the Level Gauge display?

Go to [VIDEO OUT/LCD/VF] > [LEVEL GAUGE] > [LEVEL GAUGE]. Set to [ON] (Factory setting) or [OFF]. If [LEVEL GAUGE] is assigned to a USER button, you can toggle it using that button.

How do I reset the Level Gauge reference value?

Navigate to [VIDEO OUT/LCD/VF] > [LEVEL GAUGE] > [LEVEL GAUGE RESET]. Select [YES] to reset the horizontal and vertical reference value (set by [LEVEL GAUGE SET] USER button) to the factory setting, or select [NO].

How do I format a memory card?

Go to the [RECORDING] menu and select [FORMAT MEDIA]. Choose the card slot you wish to format: [SLOT1] or [SLOT2]. Confirm the action. Be aware that formatting deletes all data on the card, so save important data beforehand.

How can I set the Camera Index (CAM INDEX) for file naming?

In the [RECORDING] menu, go to [CLIP NAME] > [CAM INDEX]. Select one uppercase alphabetical character from [A] to [Z]. This index is used for MOV/MP4 file names and stored in the memory card’s volume label. The factory setting is [A].

How do I set the starting Card Count (NEXT CARD COUNT) for file naming?

Navigate to [RECORDING] > [CLIP NAME] > [NEXT CARD COUNT]. Set the desired starting count from [001] to [999]. This count is used for MOV/MP4 file names and stored in the volume label along with the CAM INDEX. It automatically increments by 1 after being stored (resets to [001] after [999]). The count is stored when formatting the card or when recording to a card without a stored CARD COUNT. The factory setting is [001].

How does the [FILE SPLIT] setting work for P2 format recording? (CX20)

In the [RECORDING] menu, select [FILE SPLIT]. Choose between [ONE FILE] or [SPLIT] (Factory setting). This determines how P2 format files are split.

Notes:

• When using a microP2 card with 32 GB or less, files are split every 4 GB regardless of this setting. Proxy data splits the same way during proxy recording.

• A clip of 4 GB or more recorded as [ONE FILE] cannot be copied to a microP2 card of 32 GB or less.

• When the recording format is AVC-I100/AVC-I50, this setting is fixed to [SPLIT].


How can I configure recording using two memory card slots?

Go to the [RECORDING] menu and select [2 SLOTS FUNC.]. Choose one of the following options:
  • [OFF]: Does not use a dual-slot function.
  • [RELAY REC]: Sets relay recording (automatically switches to the other card when one is full). (Factory setting)
  • [SIMUL REC]: Sets simultaneous recording (records the same content to both cards).
  • [BACKGR REC]: Sets background recording (allows starting/stopping recording on one card while the other records continuously).

How do I enable Pre-Recording (PRE REC)?

Navigate to the [RECORDING] menu and set [PRE REC] to [ON]. The factory setting is [OFF]. Pre-recording allows capturing footage from a few seconds before the REC button is pressed.

How can I enable Proxy Recording? (CX20)

Go to the [RECORDING] menu and set [PROXY REC] to [ON]. The factory setting is [OFF]. This enables recording of low-resolution proxy files alongside the main recording.

How do I set up Interval Recording?

1. Go to the [RECORDING] menu > [REC FUNCTION] > [REC MODE]. Select [INTERVAL]. (The default is [NORMAL]). 2. Go to [REC FUNCTION] > [INTERVAL TIME]. Select the desired interval duration: [1s], [2s], [5s], [10s], [30s], [1min], [5min] (Factory setting), [10min]. This sets the duration between recorded frames/clips during interval recording.

How can I preset the Time Code (TC PRESET)?

In the [RECORDING] > [TC/UB] menu, select [TC PRESET]. Set the default starting value for the time code to be recorded. You can set Hour ([00]…[23]), Minute ([00]…[59]), Second ([00]…[59]), and Frame. The Frame range depends on the system frequency/frame rate setting:
  • [00]…[23] (when [23.98p])
  • [00]…[24] (when [50.00i], [50.00p], or [25.00p] is set)
  • [00]…[29] (when [59.94i], [59.94p], or [29.97p] is set)
The factory setting for each item is [00].

How do I preset User Bits (UB PRESET)?

Navigate to [RECORDING] > [TC/UB] > [UB PRESET]. This is enabled only when [USER] is selected in [UB MODE]. You can set each digit (4 pairs) within the range [00] to [FF]. The factory setting for each digit pair is [00].

How do I set the Time Code running mode (Free Run/Rec Run)?

Go to [RECORDING] > [TC/UB] > [FREE/REC RUN]. Select one of the options:
  • [FREE RUN]: Time code advances continuously, regardless of recording status.
  • [REC RUN]: Time code advances only while recording (Factory setting).
Note: This setting is fixed to [REC RUN] when [SYSTEM] > [SUPER SLOW] is [ON]. It is fixed to [FREE RUN] when [RECORDING] > [PRE REC] is [ON] or when [RECORDING] > [2 SLOTS FUNC.] is [BACKGR REC]. It is fixed to [REC RUN] when [RECORDING] > [REC FUNCTION] > [REC MODE] is [INTERVAL].

How do I select Drop Frame (DF) or Non-Drop Frame (NDF) Time Code?

Go to the [RECORDING] > [TC/UB] menu and select [DF/NDF]. This option is enabled only when the system frame rate ([SYSTEM] > [REC FORMAT]) is set to 59.94i/59.94p/29.97p.
  • [DF]: Uses the drop frame mode (Factory setting).
  • [NDF]: Uses the non-drop frame mode.
Note: The setting is fixed to [NDF] when [RECORDING] > [REC FUNCTION] > [REC MODE] is set to [INTERVAL].

What information can be recorded as User Bits (UB MODE)?

In the [RECORDING] > [TC/UB] menu, select [UB MODE] to choose the information recorded as user bits in the clip:
  • [FRAME RATE]: Selects image information (like frame rate) of the camera.
  • [USER]: Selects the user bits set in [UB PRESET] (Factory setting).
  • [TIME]: Selects the local time (hh, mm, ss).
  • [DATE]: Selects the local date and time (YY, MM, DD, hh).
  • [TC]: Records the time code value as user bits.
  • [CLIP NAME]: Records CAM INDEX (1 character) and CARD COUNT (3-digit number) as ASCII converted values. Only enabled when [SYSTEM] > [FILE FORMAT] is [MOV] or [MP4].

How does the Recording Counter ([REC COUNTER]) operate?

Go to the [RECORDING] menu and select [REC COUNTER]. Choose the operation mode:
  • [TOTAL]: The counter continues cumulatively until the USER button assigned to [RESET] is pressed or the USER button icon is touched (Factory setting).
  • [CLIP]: Clears the counter value at the start of each recording and counts the time for that specific recording.

How can I superimpose the Date and Time on recorded videos (Time Stamp)?

In the [RECORDING] menu, select [TIME STAMP]. Choose one of the options:
  • [OFF]: Does not superimpose the date and time (Factory setting).
  • [DATE]: Superimposes only the date.
  • [TIME]: Superimposes only the time.
  • [DATE&TIME]: Superimposes the date and time.
The display format for year, month, and day follows the [DATE FORMAT] setting in the [OTHERS] menu.

How do I select the type of network connection?

Go to the [NETWORK] menu and select [DEVICE SEL]. Choose the connection method:
  • [USB-LAN]: Connects via a wired LAN adapter.
  • [WLAN]: Connects via a wireless LAN adapter.
  • [USB TETHERING]: Connects to iPhone/iPad or Android devices using USB tethering.
  • [OFF]: Does not connect (Factory setting).
The unit may restart when the setting is changed.

How do I enable specific network functions like Streaming or NDI HX2?

In the [NETWORK] menu, select [NETWORK FUNC]. Choose the desired function:
  • [STREAMING]: Enables the streaming function.
  • [NDI HX2]*: Enables the NDI HX2 function (*Available when using CX20. Note: Recording and thumbnail display are not possible when selected).
  • [OFF]: Does not use the network function (Factory setting).
The unit may automatically restart when this setting is changed.

How can I enable or disable the IP Remote function?

Go to the [NETWORK] > [IP REMOTE] menu and select [ENABLE/DISABLE]. Choose [ENABLE] or [DISABLE] (Factory setting). This controls remote operation via the HC ROP app.

How do I set up user accounts for network authentication?

1. Go to the [NETWORK] > [IP REMOTE] menu and select [USER ACCOUNT]. 2. Register a new user account (maximum of 10 accounts). 3. Follow the on-screen prompts to enter a User account name (maximum 31 characters) and Password (between 8 and 15 characters). 4. To view or delete accounts, select [ACCOUNT LIST]. Selecting a user will prompt for deletion confirmation.

How do I select the streaming protocol?

Navigate to the [NETWORK] > [STREAMING] menu and select [STREAMING PROTOCOL]. Choose between:
  • [RTMP(S)]: Streams in RTMP or RTMPS.
  • [RTSP]: Streams in RTSP (Factory setting).

How do I configure the streaming format?

Go to the [NETWORK] > [STREAMING] menu and select [STREAMING FORMAT]. The available options depend on the current [FILE FORMAT] and [REC FORMAT] settings. Choose the desired resolution, frame rate, and bitrate combination from the list. The factory setting varies based on the REC FORMAT. Please refer to the table in the PDF for specific options. Note: This cannot be set if [REC FORMAT] is UHD.

How do I specify the RTMP(S) destination URL?

Go to the [NETWORK] > [STREAMING] menu and select [RTMP(S) RECEIVER URL]. Enter the destination URL in the following format:

• rtmp://(server URL):(port number)/(path)/(stream key)

• rtmps://(server URL):(port number)/(path)/(stream key)


How do I configure RTSP settings (Port, Multicast)?

In the [NETWORK] > [STREAMING] > [RTSP SETTING] menu:
  • [LISTEN PORT]: Set the port number for RTSP commands (Factory setting: [554]).
  • [MULTICAST]: Enable or disable multicast function ([ENABLE]/[DISABLE], Factory: [DISABLE]).
  • [MULTICAST ADDRESS]: If Multicast is enabled, set the address (Factory: [239.192.0.20]).
  • [MULTICAST PORT]: If Multicast is enabled, set the port number (Factory: [37004]).
  • [TTL/HOP LIMIT]: If Multicast is enabled, set the TTL/HOP limit value ([1]…[254], Factory: [16]).

How can I save or load streaming settings to/from an SD card?

Within the [NETWORK] > [STREAMING] menu:
  • [LOAD (SD CARD)]: Select [YES] to load a settings file from the memory card (requires [CONNECTION INFO.] set to [MEMORY]).
  • [SAVE (SD CARD)]: Select [YES] to encrypt and save the current destination URL information to the memory card.

How do I clear the currently stored streaming settings?

Go to the [NETWORK] > [STREAMING] menu and select [CLEAR (MEMORY)]. Choose [YES] to clear the streaming settings stored in the unit’s memory.

How do I start streaming?

Navigate to the [NETWORK] > [STREAMING] menu and set [START] to [ON]. The factory setting is [OFF].

How do I configure the NDI HX2 streaming format? (CX20)

Go to the [NETWORK] > [NDI HX2] menu and select [STREAMING FORMAT]. Choose the desired NDI HX2 format based on the current [FILE FORMAT] and [REC FORMAT]. Refer to the table in the PDF for specific options and factory settings. Note: Cannot be set when [REC FORMAT] is UHD or 1080-23.98p.

How can I set the device and channel names for NDI HX2 discovery? (CX20)

In the [NETWORK] > [NDI HX2] menu:
  • [CAMERA TITLE]: Enter a device name (max 32 alphanumeric characters, hyphen, underscore). Factory setting: [AG-CX20].
  • [source name]: Enter a channel name (max 32 alphanumeric characters, hyphen, underscore). Factory setting: [NDI_Device_Movie].
  • [mDNS]: Enter a domain name (max 63 alphanumeric characters, hyphen). Factory setting: [CX20].
These names are used when the unit is detected by NDI HX2 compatible applications/hardware.

How do I configure NDI HX2 Multicast settings? (CX20)

In the [NETWORK] > [NDI HX2] menu:
  • [MULTICAST]: Enable or disable multicast ([ENABLE]/[DISABLE], Factory: [DISABLE]).
  • [MULTICAST ADDRESS]: If enabled, set the multicast address (Factory: [239.192.0.20]).
  • [TTL/HOP LIMIT]: If enabled, set the TTL/HOP limit ([1]…[254], Factory: [16]).

How do I configure Wireless LAN (WLAN) connection settings?

Go to the [NETWORK] > [WLAN PROPERTY] menu:
  • [TYPE]: Select the connection method:
    • [DIRECT]: Connect directly to a device like a tablet (Factory setting).
    • [INFRA(SELECT)]: Connect to an access point selected from a list.
    • [INFRA(MANUAL)]: Connect to an access point by entering details manually.
  • [SSID]: Enter (for manual/direct) or display the network name (SSID). For DIRECT mode, enter an SSID up to 32 characters (Factory default is model number, e.g., AG-CX20).
  • [CHANNEL]: (DIRECT mode only) Select the channel: [AUTO] (Factory setting), [CH1], [CH6], [CH11].
  • [ENCRYPTION]: Select the encryption method: [WPA2™], [WPA3™], [WPA3™/WPA2™] (Factory setting).
  • [ENCRYPT KEY]: Enter the encryption key (8 to 63 characters or 64 hexadecimal digits).

How do I configure IPv4 settings for WLAN?

Navigate to the [NETWORK] > [WLAN IPv4 SETTING] menu:
  • [DHCP]: Select DHCP mode: [OFF] (Factory setting), [CLIENT] (acquire address automatically), [SERVER] (act as DHCP server when TYPE is DIRECT).
  • [IP ADDRESS]: Set the IP address manually if DHCP is OFF (Factory: [192.168.0.1]). Cannot be set if DHCP is CLIENT.
  • [SUBNET MASK]: Set the subnet mask manually if DHCP is OFF (Factory: [255.255.255.0]). Cannot be set if DHCP is CLIENT.
  • [DEFAULT GATEWAY]: Set the default gateway manually if DHCP is OFF (Factory: [192.168.0.254]). Set to [0.0.0.0] if not used. Cannot be set if DHCP is CLIENT. Disabled if WLAN TYPE is DIRECT.
  • [PRIMARY DNS]: Set the primary DNS server (Factory: [0.0.0.0]). Disabled if WLAN TYPE is DIRECT.
  • [SECONDARY DNS]: Set the secondary DNS server (Factory: [0.0.0.0]). Disabled if WLAN TYPE is DIRECT.

How do I configure IPv4 settings for USB-LAN?

Go to the [NETWORK] > [USB-LAN IPv4 SETTING] menu:
  • [DHCP]: Select DHCP mode: [OFF] (Factory setting), [CLIENT] (acquire address automatically), [SERVER] (act as DHCP server).
  • [IP ADDRESS]: Set the IP address manually if DHCP is OFF (Factory: [192.168.0.1]). Cannot be set if DHCP is CLIENT. Note: If CLIENT fails, an address from 192.168.0.10 to 192.168.0.255 is assigned.
  • [SUBNET MASK]: Set the subnet mask manually if DHCP is OFF (Factory: [255.255.255.0]). Cannot be set if DHCP is CLIENT.
  • [DEFAULT GATEWAY]: Set the default gateway manually if DHCP is OFF (Factory: [192.168.0.254]). Cannot be set if DHCP is CLIENT.
  • [PRIMARY DNS]: Set the primary DNS server (Factory: [0.0.0.0]).
  • [SECONDARY DNS]: Set the secondary DNS server (Factory: [0.0.0.0]).

How can I check the network status or perform network utilities?

In the [NETWORK] menu:
  • [INFORMATION] > [STATUS]: Displays the current status of the network function.
  • [UTILITY] > [NETWORK INITIALIZE]: Select this to return all network settings to their factory defaults. The unit will restart.
  • [UTILITY] > [NET CHECKER]: Select this to check the network connection status.

How do I change the system frequency?

Go to the [SYSTEM] menu and select [FREQUENCY]. Choose either [59.94Hz] or [50.00Hz]. The default setting depends on the region where the camera was purchased. The unit will restart after changing this setting. Note: You cannot use the same memory card for AVCHD clips recorded with different system frequencies. Use a different card if you change the frequency.

How can I select the recording file format?

Navigate to the [SYSTEM] menu and select [FILE FORMAT]. Choose the desired format:
  • [P2]*: Records in the MXF file format of P2 format (*Available when using CX20).
  • [MOV]: Records in the MOV file format (Factory setting).
  • [MP4]: Records in the MP4 file format.
  • [AVCHD]: Records in the MTS file format of AVCHD format.

How do I select the specific recording format (resolution, codec, frame rate)?

Go to the [SYSTEM] menu and select [REC FORMAT]. The available options depend on the selected [FREQUENCY] and [FILE FORMAT]. Choose the desired combination of signal format (resolution/frame rate) and codec mode from the list. Refer to the tables in the PDF for specific options and factory settings for each File Format and Frequency.

How can I change the audio sample resolution? (CX20)

Go to the [SYSTEM] menu and select [AUDIO SAMPLE RES.]. This setting is available when the recording format is AVC-I100 or AVC-I50. Choose between [16BIT] (Factory setting) or [24BIT]. For other recording formats, the audio is recorded with a fixed bit depth (either 16 or 24 bits).

How do I enable Super Slow recording?

Navigate to the [SYSTEM] menu and set [SUPER SLOW] to [ON]. The factory setting is [OFF]. This enables shooting slow-motion video. Note: This setting is automatically fixed to [OFF] under certain conditions, such as when the File Format is not [MOV] or [MP4], or when specific Rec Formats are selected. Refer to the PDF for details.

How can I load or save Scene Files using an SD card?

Go to the [OTHERS] menu > [SCENE FILE(SD CARD)].
  • [LOAD]: Select this to load a scene file saved on the memory card into the unit. You can choose to load all files ([F1:] to [F6:]) or select one individually.
  • [SAVE]: Select this to overwrite a scene file saved on the memory card with the current settings of the corresponding scene file ([F1:] to [F6:]) in the unit.
  • [SAVE AS]: Select this to save the current settings of a scene file ([F1:] to [F6:]) as a new scene file on the memory card by entering a new file name.
Ensure the correct card slot is selected via [OTHERS] > [FILE] > [SLOT FOR LOAD/SAVE].

How do I load or save Setup Files using an SD card?

Go to the [OTHERS] menu > [SETUP FILE(SD CARD)].
  • [LOAD]: Select this to load a setup file saved on the memory card into the unit. The unit will automatically restart after loading.
  • [SAVE]: Select this to overwrite a setup file saved on the memory card with the current setting values of the unit.
  • [SAVE AS]: Select this to save the current setting values of the unit as a new setup file on the memory card by entering a file name.
Ensure the correct card slot is selected via [OTHERS] > [FILE] > [SLOT FOR LOAD/SAVE].

How can I load, save, or initialize Setup Files in the camera’s internal memory?

Go to the [OTHERS] menu > [SETUP FILE(MEMORY)].
  • [LOAD]: Select this to load the setup file saved in the internal memory. The unit will automatically restart after loading.
  • [SAVE]: Select this to save the current settings to the setup file in the internal memory.
  • [INITIALIZE]: Select this to restore the factory settings from the current settings for the menus included in the setup file. The unit will automatically restart after execution.

How do I select the card slot used for loading/saving Scene, Setup, and Streaming setting files?

Go to the [OTHERS] menu > [FILE] > [SLOT FOR LOAD/SAVE]. Select either [SLOT1] (Factory setting) or [SLOT2].

How can I turn the Handle Tally LED on or off?

Navigate to the [OTHERS] menu and select [HANDLE TALLY LED]. Choose [ON] (Factory setting) to illuminate the tally lamp, or [OFF] to disable it.

How do I set the camera’s clock (Date and Time)?

Go to the [OTHERS] > [CLOCK] menu and select [CLOCK SETTING]. Adjust the following:
  • Year: [2024]…[2037]
  • Month: [JAN]…[DEC] ([1]…[12])
  • Day: [1]…[31] (Changes based on year/month)
  • Hour: [0]…[23]
  • Minute: [0]…[59]

How do I set the Time Zone?

Go to the [OTHERS] > [CLOCK] menu and select [TIME ZONE]. Choose the appropriate time difference from [-12:00] to [+12:00] (in 30-minute steps), [+12:45], or [+13:00]. The default setting varies depending on the purchase region. The displayed time will adjust according to this setting.

How can I change the Date Format display order?

Navigate to the [OTHERS] > [CLOCK] menu and select [DATE FORMAT]. Choose from [Y-M-D], [M-D-Y], or [D-M-Y]. This format affects the date display in clip information and the Time Stamp function. The default setting depends on the purchase region.

How do I use the camera as a Card Reader?

1. Go to the [OTHERS] > [USB DEVICE] menu and select [CARD READER MODE]. 2. Select [YES]. The unit switches to card reader mode. 3. Connect the unit to a computer or other device via USB.

Notes:

• This mode cannot be set if [NETWORK] > [DEVICE SEL] is set to [USB TETHERING] or [USB-LAN].

• When using battery power, the LCD monitor turns off after about 5 seconds. It turns back on if you turn the multidial or touch the LCD.

To exit card reader mode, do one of the following:

• Turn the power off.

• Press the button.

• Press the multidial.

• Touch the [Cancel/Back] icon ([5]) on the LCD.


How do I access Service Mode?

1. Go to the [OTHERS] menu and select [SERVICE MODE]. 2. Select [YES]. The unit switches to service mode. 3. You can check software information (licenses) by connecting to a computer (confirm “LICENSE.TXT” on the recognized external drive).

Notes:

• This mode cannot be set if [NETWORK] > [DEVICE SEL] is set to [USB TETHERING] or [USB-LAN].

• When using battery power, the LCD monitor turns off after about 5 seconds. It turns back on if you turn the multidial or touch the LCD.

To exit service mode, do one of the following:

• Turn the power off.

• Press the button.

• Press the multidial.

• Touch the [Cancel/Back] icon ([5]) on the LCD.


How can I view camera information like Model, Serial Number, Firmware Version, and Operation Time?

Go to the [OTHERS] > [INFORMATION] menu.
  • Select [VERSION] to display the Product Name ([MODEL]), Serial Number ([SERIAL NO.]), and Firmware Version ([VERSION]).
  • Select [OPERATION TIME] to display the total operation time of the unit.

How do I update the camera’s firmware?

1. Save the firmware update file to a memory card. 2. Insert the memory card into card slot 1. 3. Go to the [OTHERS] menu and select [UPDATE]. 4. Select [YES] to start the firmware update process. Follow any on-screen instructions.

How does the ECO MODE (Auto Power Off) work?

The ECO MODE, found in the [OTHERS] menu, automatically turns the power off after a period of inactivity to save power. Settings are available for different power sources:
  • [BATTERY]: When set to [ON] (Factory setting), the unit turns off after about 5 minutes of inactivity on battery power.
  • [AC]: When set to [ON] (Factory setting), the unit turns off after approximately 15 minutes of inactivity when using the AC adaptor.
  • [NETWORK]: When set to [ON] (Factory setting), the unit turns off after approximately 15 minutes of inactivity if a network function is selected ([NETWORK] > [DEVICE SEL] is not [OFF]) but the unit is not actively connected to the network.

Notes:

• Power consumption may increase if ECO MODE settings are set to [OFF].

• Auto power off will NOT occur in the following cases, even if set to [ON]:

– While a memory card is being accessed (recording, playback, formatting, etc.)

– During pre-recording

– In card reader mode

– When connected via HDMI

– During SDI output

– When connected to a network via wired LAN, wireless LAN, or USB tethering.

• Even if [BATTERY] is [ON], the unit won’t automatically turn off when using the AC adaptor (unless the [AC] setting is also ON).


How can I view the Approved Regulation information?

Go to the [OTHERS] menu and select [APPROVED REGULATION]. This displays authentication information for the unit. Note: Depending on the country or area where the camera was purchased, this may not be displayed due to differences in specifications.

How do I change the display language?

Navigate to the [OTHERS] menu and select [LANGUAGE]. Choose the desired language from the list. Note: The available languages and default setting depend on the country or region where the camera was purchased.

How can I reset all menu settings to their factory defaults?

Go to the [OTHERS] menu and select [MENU INITIALIZE]. Confirm the action. This returns the setting values of the menus listed under INITIALIZE targets to the factory setting. The unit is restarted after executing.

What are the factory default settings for the Scene Files (F1 to F6)?

The factory settings for the [SCENE FILE] menu items differ for each [FILE SELECT] option ([F1:] to [F6:]). Please refer to the detailed table below for the specific default values for each item under each scene file preset.
Item [F1:] [F2:FLUO] [F3:SPARK] [F4:STILL] [F5:CINE V] [F6:CINE D]
[MASTER DTL][0][0][+3][0][-4][-4]
[DTL CORING][1][1][1][1][1][1]
[V.DTL LEVEL][0][0][0][0][0][0]
[RB GAIN CONTROL SETTING]
[R GAIN AWB A][0][0][0][0][0][0]
[B GAIN AWB A][0][0][0][0][0][0]
[R GAIN AWB B][0][0][0][0][0][0]
[B GAIN AWB B][0][0][0][0][0][0]
[AWB A GAIN OFFSET][OFF][OFF][OFF][OFF][OFF][OFF]
[AWB B GAIN OFFSET][OFF][OFF][OFF][OFF][OFF][OFF]
[CHROMA LEVEL][0][0][+4][0][-10][-10]
[CHROMA PHASE][0][0][+5][0][0][0]
[MATRIX][NORMAL 1][FLUO.][NORMAL2][STILL LIKE][CINELIKE][CINELIKE]
[COLOR CORRECTION]
[R][0][0][0][0][0][0]
[R-Mg][0][0][0][0][0][0]
[Mg][0][0][0][0][0][0]
[Mg-Mg-B][0][0][0][0][0][0]
[Mg-B-B][0][0][0][0][0][0]
[B][0][0][0][0][0][0]
[B-B-Cy][0][0][0][0][0][0]
[B-Cy-Cy][0][0][0][0][0][0]
[Cy][0][0][0][0][0][0]
[Cy-G][0][0][0][0][0][0]
[G][0][0][0][0][0][0]
[G-G-YI][0][0][0][0][0][0]
[G-YI-YI][0][0][0][0][0][0]
[YI][0][0][0][0][0][0]
[YI-YI-R][0][0][0][0][0][0]
[YI-R-R][0][0][0][0][0][0]
[SKIN TONE DTL.][OFF][OFF][OFF][OFF][OFF][OFF]
[MASTER PED][0][0][0][0][0][0]
[GAMMA MODE SEL][HD][HD][HD][STILL LIKE][CINE-LIKE V][CINE-LIKE D]
[BLACK GAMMA][0][0][-1][0][0][0]
[KNEE MODE][AUTO][AUTO][AUTO][AUTO][AUTO][AUTO]
[WHITE CLIP SETTING]
[WHITE CLIP][ON][ON][ON][ON][ON][ON]
[WHITE CLIP LEVEL][109%][109%][109%][109%][109%][109%]
[DRS][OFF][OFF][OFF][OFF][OFF][OFF]
[DRS EFFECT DEPTH][1][1][1][1][1][1]
[NR CONTROL][0][0][0][0][0][0]
[AE LEVEL][ON][ON][ON][ON][ON][ON]
[AE LEVEL EFFECT][0EV][0EV][0EV][0EV][0EV][0EV]

Which menu items are saved in Scene Files, Setup Files, or affected by Initialization?

Different menu settings are targeted by different file operations:
  • SCENE: Items saved in Scene Files ([OTHERS] > [SCENE FILE(SD CARD)] or saved to main unit). Primarily affects image characteristics ([SCENE FILE] menu).
  • SETUP: Items saved in Setup Files ([OTHERS] > [SETUP FILE(SD CARD)] or [SETUP FILE(MEMORY)]). Includes most operational settings across various menus ([CAMERA], [AUDIO], [VIDEO OUT/LCD/VF], [RECORDING], [NETWORK], [SYSTEM], some [OTHERS]).
  • INITIALIZE: Items that are reset to factory defaults when using [OTHERS] > [MENU INITIALIZE] or [OTHERS] > [SETUP FILE(MEMORY)] > [INITIALIZE]. Covers most SETUP items.
Please refer to the detailed tables starting on page 126 of the PDF, which mark each menu item with ✓ (Is a target) or – (Not a target) for SCENE, SETUP, and INITIALIZE operations.

How do I save the current Scene File settings to the camera’s main memory?

1. Select the Scene File ([F1:] to [F6:]) whose current settings you want to save. 2. Go to the [SCENE FILE] menu ➡ [LOAD/SAVE/INITIALIZE] ➡ [SAVE]. 3. Select [SET]. The current setting value for the selected scene file is saved into the main unit memory, overwriting the previous value for that file number.

How do I save a Scene File as a new file to the memory card?

1. Select the [OTHERS] menu ➡ [FILE] ➡ [SCENE FILE(SD CARD)] ➡ [SAVE AS]. 2. The file name entry screen and keyboard appear. Enter the desired file name (max 8 alphanumeric characters) for the new scene file using the keyboard. 3. Select [Enter]. A confirmation screen is displayed. 4. Select [SET]. The current settings of the active scene file are saved as a new file on the memory card in the selected slot. An error message may appear if there’s an issue.

How do I overwrite an existing Scene File on the memory card?

1. Select the [OTHERS] menu ➡ [FILE] ➡ [SCENE FILE(SD CARD)] ➡ [SAVE]. 2. A list of scene files saved on the memory card is displayed. Select the file you want to overwrite. 3. The file name entry screen and keyboard appear. Leave the name as is. 4. Select [Enter]. A confirmation screen is displayed. 5. Select [SET]. The selected file on the memory card is overwritten with the current settings of the corresponding scene file in the camera.

How do I load a Scene File from the camera’s main memory?

1. Select the desired Scene File number ([F1:] to [F6:]) you wish to load using the [SCENE FILE] menu ➡ [FILE SELECT]. 2. Go to the [SCENE FILE] menu ➡ [LOAD/SAVE/INITIALIZE] ➡ [LOAD]. 3. Select [SET]. The settings saved for that scene file number in the main unit memory are loaded and become active.

How do I load a Scene File from the memory card?

1. Select the [OTHERS] menu ➡ [FILE] ➡ [SCENE FILE(SD CARD)] ➡ [LOAD]. 2. A list of scene files stored on the memory card in the selected slot is displayed. Select the desired file name. 3. Choose whether to load all scene files from that file ([ALL]) or just load it into a specific scene file number ([F1:] to [F6:]) in the camera’s memory. 4. Select [SET]. The file is loaded. An error message may be displayed if there is an issue.

How do I initialize a Scene File in the camera’s main memory to its factory settings?

1. Select the scene file number ([F1:] to [F6:]) you want to reset in the [SCENE FILE] menu ➡ [FILE SELECT]. 2. Go to the [SCENE FILE] menu ➡ [LOAD/SAVE/INITIALIZE] ➡ [INITIALIZE]. 3. A confirmation screen is displayed. Select [SET]. The selected scene file in the main unit memory returns to its factory default settings.

How can I change the name of a Scene File stored in the camera’s main memory?

1. Select the scene file ([F1:] to [F6:]) whose name you want to change using [SCENE FILE] menu ➡ [FILE SELECT]. 2. Select the [SCENE FILE] menu ➡ [NAME EDIT]. 3. The file name entry screen and keyboard are displayed. Enter the new text (maximum 8 alphanumeric characters) for the title section of the scene file name (e.g., change the “FLUO” part of “F2:FLUO”). 4. Select [Enter]. The file name is updated.

How do I save the current camera settings as a new Setup File to the memory card?

1. Select the [OTHERS] menu ➡ [FILE] ➡ [SETUP FILE(SD CARD)] ➡ [SAVE AS]. 2. The file name entry screen and keyboard appear. Enter the desired file name using the keyboard. 3. Select [Enter]. A confirmation screen is displayed. 4. Select [SET]. The current settings are saved as a new setup file on the memory card in the selected slot. An error message may appear if there’s an issue.

How do I overwrite an existing Setup File on the memory card?

1. Select the [OTHERS] menu ➡ [FILE] ➡ [SETUP FILE(SD CARD)] ➡ [SAVE]. 2. A list of setup files saved on the memory card is displayed. Select the file you want to overwrite. 3. The file name entry screen and keyboard appear. Leave the name as is. 4. Select [Enter]. A confirmation screen is displayed. 5. Select [SET]. The selected file on the memory card is overwritten with the current camera settings.

How do I save the current camera settings to the Setup File in the main unit memory?

1. Select the [OTHERS] menu ➡ [FILE] ➡ [SETUP FILE(MEMORY)] ➡ [SAVE]. 2. Select [SET]. The current camera settings are saved to the internal memory.

How do I load a Setup File from the memory card?

1. Select the [OTHERS] menu ➡ [FILE] ➡ [SETUP FILE(SD CARD)] ➡ [LOAD]. 2. A list of setup files stored on the memory card in the selected slot is displayed. Select the desired file name. (You can also press a USER button assigned to [LOAD SETUP FILE] or touch the icon to display the list). 3. Select [SET]. Loading starts, and the unit restarts after loading is complete. An error message may appear, or the file might not load if saved by a camera with a different firmware version.

How do I load the Setup File stored in the main unit memory?

1. Select the [OTHERS] menu ➡ [FILE] ➡ [SETUP FILE(MEMORY)] ➡ [LOAD]. 2. Select [SET]. Loading starts, and the unit restarts after loading is complete.

What is the basic procedure for shooting video?

1. Make necessary settings before recording (e.g., image settings like iris, gain, shutter, white balance; audio input settings; audio recording level). Attach the handle unit if needed. 2. Press the button to select the memory card (slot 1 or 2) to record to. 3. Select the desired shooting mode (Auto or Manual) using the switch. 4. Press the REC button (located on the handle or the grip) to start recording. The tally lamp will illuminate red. 5. Press the REC button again to stop recording.

What do the main screen displays indicate during recording?

During recording, the screen typically shows:
  • [TCG 00:00:00.00]: Time code data.
  • [1]/[2]: Card slot number. The icon (e.g., ●) next to the number on the left indicates the recording target slot.
  • [999min]: Remaining recording capacity on the respective memory card. This display flashes when capacity falls below 2 minutes.
  • [e.g., 2160-59.94p]: Current resolution and frame rate setting.
  • [e.g., MP4 HEVC 100M]: Current file format and recording format (codec/bitrate).

What is the difference between Auto mode and Manual mode?

Use the switch to select the mode:

(auto mode):

• [A] is displayed on the viewfinder/LCD.

• Focus, iris, gain, shutter, and white balance are adjusted automatically.

• Several camera operations (, , , , buttons, focus ring, rear ring*) and USER button functions ([AWB], [FBC], [ONE PUSH AF], [ATW], [ONE PUSH A.IRIS]) are disabled.

(manual mode):

• Allows manual adjustment of focus, iris, gain, shutter speed, white balance, brightness (iris, AE level, ND filter), and audio input/level.

• Settings made in manual mode for focus, lens stop (iris), gain, shutter speed, and white balance are not maintained when switching back to auto mode.

*Rear ring operation depends on its assignment in [CAMERA] > [SW MODE] > [REAR RING].

How can I quickly check the last recorded clip (REC CHECK)?

Press the USER button assigned to [REC CHECK] (default is ) or touch the corresponding USER button icon on the screen immediately after recording. This will automatically play back the last approximately 3 seconds of the clip you just recorded. The camera returns to recording standby after playback.

REC check will not operate in certain situations, such as:

• Immediately after power ON or restart.

• After pressing .

• After inserting/ejecting a memory card or formatting.

• After switching the recording slot.

• When switched to Card Reader or Service Mode.

• When [SIMUL REC] or [BACKGR REC] is active.

• After changing key system or recording settings ([FREQUENCY], [FILE FORMAT], [REC FORMAT], [2 SLOTS FUNC.], [REC MODE]).


How do I interpret the [REC FORMAT] setting names?

The [REC FORMAT] item names indicate several parameters:

Example: [2160-59.94p/HEVC LongGOP 100M]

  • Resolution: [2160] (UHD 3840×2160), [1080] (FHD 1920×1080), [720] (HD 1280×720).
  • Frame Rate: [59.94p] (Progressive), [59.94i] (Interlace). Higher values mean smoother motion. ‘p’ (progressive) sends all scanning lines at once, ‘i’ (interlace) sends half the lines alternately.
  • Codec Mode: [HEVC LongGOP], [AVC-GOP], [AVC-Intra (ALL-I)], etc. Describes the compression method. [ALL-I] compresses each frame individually, resulting in larger files but potentially less quality degradation during editing.
  • Average Bit Rate: [100M] (100 Mbps). Higher bit rates generally mean higher image quality but larger file sizes (except for ALL-I).
Note that the required memory card Speed Class depends on the selected recording format.

What are the specifications for different recording formats (P2, MOV, MP4, AVCHD)?

The specific video (Resolution, Codec, YUV/bit depth, Average bit rate) and audio (Codec, Channels, Quantizing bits, Sampling frequency) settings vary depending on the selected [FILE FORMAT] and [SYSTEM] > [FREQUENCY]. Please consult the detailed tables provided in the PDF (starting page 143) for the exact specifications corresponding to each available [REC FORMAT] option under [P2] (CX20 only), [MOV], [MP4], and [AVCHD] file formats at both 59.94Hz and 50.00Hz frequencies.

Which recording functions are compatible with which file/recording formats?

The compatibility between recording functions and formats is as follows:
Recording functions [FILE FORMAT] [REC FORMAT]
Relay recordingAllAll
Simultaneous recordingAllAll
Background recording[MOV], [MP4]FHD (1920×1080) recording format
Interval recording[P2]*, [MOV], [MP4]All
Super slow recording function [MOV], [MP4] (When [FILE FORMAT] is [MOV])
[1080-59.94p/422LongGOP 100M],
[1080-29.97p/422LongGOP 50M],
[1080-23.98p/422LongGOP 50M],
[1080-50.00p/422LongGOP 100M],
[1080-25.00p/422LongGOP 50M]
(When [FILE FORMAT] is [MP4])
[1080-59.94p/420LongGOP 50M],
[1080-23.98p/420LongGOP 50M],
[1080-50.00p/420LongGOP 50M]
*Available for setting when using CX20. It’s not possible to use recording functions with different file formats and recording formats simultaneously.

How do I adjust the Iris (Lens Stop)?

You can adjust the iris in Manual mode ( switch set to ):

Using the Rear Ring:

1. Set the [CAMERA] menu ➡ [SW MODE] ➡ [REAR RING] to [IRIS] or [IRIS/AE LEVEL]. 2. Press the button to switch to manual iris mode ([STD] disappears from the display). 3. Rotate the rear ring. Rotating towards CLOSE (F11) darkens the image, rotating towards OPEN (F1.9) brightens it.

Using the Multi Manual Function (Multidial):

1. Ensure the [CAMERA] menu ➡ [SW MODE] ➡ [REAR RING] is set to something other than [IRIS] or [IRIS/AE LEVEL] (e.g., [ZOOM]). 2. Press the button to switch to manual iris mode. The iris display (e.g., F5.6) is highlighted in orange. 3. Turn the multidial to adjust the iris value. 4. Press the multidial to confirm the setting and exit adjustment mode. Press to exit without changing.

How does the One Push Auto Iris function work?

When in manual iris mode, the USER button assigned to [ONE PUSH A.IRIS] provides two functionalities:
  • One push auto iris function: Pressing the USER button (or touching the icon) briefly switches to auto iris mode, adjusts the iris automatically, and then returns to manual iris mode with the newly adjusted value.
  • Push auto iris function: Pressing and holding the USER button (or touching and holding the icon) temporarily switches to auto iris mode. The iris adjusts automatically (and dynamically if [AREA MODE] is set to [IRIS] or [FOCUS/IRIS] and an area is selected). Releasing the button/icon cancels the auto iris mode, maintaining the last adjusted iris value.
[STD] is displayed during auto iris operation. This function is unavailable in Auto mode, Auto iris mode, or during IR recording.

How can I use Backlight Compensation or Spotlight control?

These functions are typically assigned to USER buttons and work with auto iris:
  • [BACKLIGHT] (Default: ): Press the assigned USER button to activate backlight compensation. This brightens subjects that are dark due to strong light behind them. The auto iris icon changes to [BACK]. Press again to deactivate.
  • [SPOTLIGHT]: Press the assigned USER button to switch auto iris control for spotlight situations. This helps record extremely bright subjects correctly. The auto iris icon changes to [SPOT]. Press again to deactivate.
Refer to USER button assignments ([OTHERS] menu) for configuration.

How do I adjust the Gain?

Adjust the gain in Manual mode ( switch set to ): 1. Press the button to switch to manual gain mode. The gain display (e.g., 24dB) is highlighted in orange. ([AGC] is displayed in auto gain mode). 2. Turn the multidial to adjust the gain value (range 0dB to 30dB). Higher values brighten the image but increase noise. Lower values darken the image. 3. Press the multidial to confirm the setting and exit adjustment mode. Press to exit without changing.

Notes:

• The set gain value is not maintained if you press the button again or switch to auto mode.

• Screen noise increases at higher gain values.

• If auto iris or auto shutter mode is enabled, adjusting the gain might not change the screen brightness as the camera compensates automatically.


How can I set super gain for recording in dark places?

1. Go to the [CAMERA] menu.

2. Navigate to [SW MODE] → [SUPER GAIN].

3. Select one of the following options:

– [SUPER GAIN]: Sets the gain value to [SG].

– [SUPER GAIN+]: Sets the gain value to [SG+].

– [ALL]: Allows cycling through [SG] ([SUPER GAIN]), [SG+] ([SUPER GAIN+]), and normal gain each time the assigned USER button is pressed.


How do I activate the selected super gain setting?

Either press the USER button assigned to [S.GAIN] or touch the USER button icon.

The gain will switch to the setting you selected in the menu ([SG] or [SG+]).

If you selected [ALL] in the menu, each press of the USER button or touch of the icon cycles the selection in the order: [SG] ([SUPER GAIN]), [SG+] ([SUPER GAIN+]), then normal gain.


When is super gain cleared automatically?

Super gain is cleared in the following cases:

• When the power is turned off

• When the switch is switched

• When the button is pressed in manual mode


When can super gain not be used?

Super gain cannot be used in the following case:

• When IR recording is enabled


How do I adjust the AE level (exposure compensation) using the rear ring?

1. Select [ON] in the [SCENE FILE] menu → [AE LEVEL].

2. Select [IRIS/AE LEVEL] in the [CAMERA] menu → [SW MODE] → [REAR RING].

3. Set the switch to manual mode.

4. Switch one of the iris, gain, or shutter speed settings to auto mode:

• Press the button for auto iris mode.

• Press the button for auto gain mode.

• Press the button for auto shutter mode.

5. Rotate the rear ring to adjust the AE level.

Note: Settings in [SCENE FILE] menu → [AE LEVEL EFFECT] are not reflected during this operation. If manual iris mode is enabled, rotating the rear ring adjusts the iris instead.


How do I adjust the AE level (exposure compensation) using the multi manual function?

1. Select [ON] in the [SCENE FILE] menu → [AE LEVEL].

2. Select [ZOOM] or [IRIS] in the [CAMERA] menu → [SW MODE] → [REAR RING].

3. Switch one of iris, gain, or shutter speed to auto mode.

4. Turn the multidial until [ AE LEVEL] is displayed.

5. Press the multidial. The AE level display will be highlighted in orange.

6. Turn the multidial to adjust the AE level value.

7. Press the multidial to confirm the setting and exit. Press the button to exit without changing the setting.


Can I use a USER button to control the AE level?

Yes, you can assign the [AE LEVEL] function to a USER button. Pressing the assigned USER button or touching the USER button icon will switch the AE LEVEL function enable/disable.

By default, [AE LEVEL] is assigned to the button icon at the time of purchase.


When can AE level adjustments not be made?

AE level adjustments are not possible when IR recording is enabled.


How do I adjust brightness using the ND filter?

When the external light is strong, change the setting of the switch. The available settings are:

• <1/64>: Reduces light entering the MOS sensor to 1/64.

• <1/16>: Reduces light entering the MOS sensor to 1/16.

• <1/4>: Reduces light entering the MOS sensor to 1/4.

: Does not use the ND filter.

The screen displays the current ND filter setting value (A) and the recommended setting value (B). If the selected setting does not match the recommended setting, the recommendation will blink for approximately 5 seconds and then disappear.


When can the ND filter not be used?

The ND filter cannot be used when IR recording is enabled.

Additionally, the recommended ND filter setting value may not be displayed correctly when the scene is too dark.


How do I focus manually?

1. Switch the switch to manual mode.

2. Press the button to switch to manual focus mode ([MF]). Each press switches between [AF] (auto focus) and [MF] (manual focus). Pressing and holding the button sets focus to infinity and then engages manual focus mode.

3. Turn the focus ring to adjust the focus manually. The focus value is displayed on screen (e.g., MF50) and can be set between MF00 (closest focus distance, approx. 10 cm) and MF99 (infinity). Higher numbers correspond to farther focus distances.

Note: The units for the focus value can be changed in the [ZOOM/FOCUS] menu.


Are there any considerations when using auto focus?

• If there is flicker (e.g., from lighting), auto focus may not operate properly. Select an appropriate shutter speed for the light source.

• When using auto focus at frame rates other than 59.94i (50.00i) and 59.94p (50.00p), the focus control may take slightly longer than usual.

• It is not possible to switch to manual focus mode while in auto mode (when the switch is set to AUTO).


How can I use auto focus functions while in manual focus mode?

When manual focus mode ([MF]) is active, you can use USER buttons assigned to specific auto focus functions:

One press AF function ([ONE PUSH AF]): Press the assigned USER button or touch the icon. The camera enters auto focus mode, focuses quickly, and then returns to manual focus mode either upon achieving focus or after a set time.

Press AF function: While pressing and holding the assigned USER button or touching the icon, the camera temporarily switches to auto focus mode. The focus position adjusts to suit the subject in the center of the screen. If [AREA MODE] is set to [FOCUS], [FOCUS/IRIS], or [FOCUS/Y GET] and the area function is active, focus adjusts to the touched subject. Releasing the button cancels auto focus, maintaining the focus position set during the press.


How do I set the shutter speed manually?

1. Switch the switch to manual mode.

2. Press the button. The shutter speed display will be highlighted in orange, indicating manual shutter mode.

3. Turn the multidial to select the desired shutter speed.

4. Press the multidial to confirm the setting and exit. Press the button to exit without changing the setting.


What are the available shutter speeds?

Shutter speed options depend on the frame rate set in [SYSTEM] menu → [REC FORMAT]:

Frame rates Shutter speed
59.94p/59.94i 1/8 ↔ 1/15 ↔ 1/30 ↔ 1/60 … 1/8000
29.97p 1/8 ↔ 1/15 ↔ 1/30 ↔ 1/50 … 1/8000
50.00p/50.00i/25.00p 1/6 ↔ 1/12 ↔ 1/25 ↔ 1/50 … 1/8000
23.98p 1/6 ↔ 1/12 ↔ 1/24 ↔ 1/48 … 1/8000

The shutter speed is faster the closer the setting is to 1/8000.


What should I be aware of when setting the shutter speed?

• Brightly shining or highly reflective objects might cause light bands in the image.

• Screen motion might not look smooth during normal playback with certain settings.

• Recording extremely bright subjects or under certain lights might cause changes in color hue/brightness or horizontal bands. If this happens, try switching to auto shutter mode or adjusting the shutter speed to 1/50, 1/60, or 1/100.

• If auto iris or auto gain is enabled, adjusting the shutter speed might not change the screen brightness.

• With slow shutter speeds, the camera might not keep up with image changes. If this occurs, set iris, focus, and white balance manually.


What is the Area mode function?

The Area mode function allows you to touch a subject on the screen to apply various effects tailored to that subject:

Area auto focus: Adjusts focus automatically to the touched subject.

Area auto iris level: Adjusts iris automatically based on the touched subject.

Area brightness display: Displays the luminance level of the touched subject.


How do I configure the Area mode function?

1. Go to the [CAMERA] menu → [SW MODE] → [AREA MODE].

2. Select the desired function:

[INHIBIT]: Disables the area mode function.

[FOCUS]: Sets area auto focus function.

[IRIS]: Sets area auto iris function.

[Y GET]: Sets area brightness display.

[FOCUS/IRIS]: Sets simultaneous area auto focus and auto iris function.

[FOCUS/Y GET]: Sets simultaneous area auto focus and brightness display.


How do I operate the Area mode function?

You can use the Area mode function during shooting or in shooting standby:

1. Either press the USER button assigned to [AREA] (default USER8 icon) or touch the USER button icon.

• An area frame (A) appears on the screen, and “AREA” is displayed on the right side.

• If area brightness display is active, the center brightness display does not operate.

2. Touch the subject on the shooting screen.

• The area frame moves to the touched area, applying the effects set in the menu.

3. Press the assigned USER button or touch the USER button icon again to exit Area mode.

• The area frame disappears.

• (* To display the USER button icon if hidden, touch and hold the screen.)


How do I adjust the size of the Area mode frame?

1. While the Area mode frame is displayed, turn the multidial until [ AREA] is shown.

2. Press the multidial.

3. Turn the multidial to change the size of the area frame (it changes in 3 stages).

4. Press the multidial to confirm the new size and exit the size adjustment. Pressing the button also changes the setting and exits.


When is the Area mode function canceled or unusable?

• The area mode function is canceled when the power is turned off or when the thumbnail screen is displayed.

• The area mode cannot be used when the digital zoom is enabled.


Why do I need to adjust white and black balance?

To obtain high-quality video, the white and black balance must be adjusted according to the lighting conditions. This involves adjusting AWB (white balance), ABB (black balance), and potentially using ATW (auto tracking white balance) to achieve higher image quality.


How is white/black balance adjustment typically performed?

White balance and black balance adjustments are done using the [AWB] USER button function (assigned by default to the USER7 button icon at purchase). You need to configure this beforehand.

Relevant physical controls include:

• (A) switch

• (B) Multidial

• (C) switch

• (D) button

The current color temperature being set (E) is displayed on the screen.


When are white balance settings not possible?

White balance settings are not possible when IR recording is enabled.


How do I automatically adjust white balance for channel “Ach”?

1. Switch the switch to manual mode.

2. Set the gain value (usually 0 dB, adjust if too dark).

3. Press the button repeatedly until “Ach” is displayed.

4. Adjust the switch according to the light conditions.

5. Place a white pattern (e.g., white cloth or wall) under the same lighting conditions as the subject. Zoom in so the white pattern fills the screen.

• The white pattern should cover at least 1/2 of the screen width and 1/2 of the screen height.

• Keep bright spotlights out of the frame.

• The white pattern must be placed at the center of the screen.

6. Adjust the iris so that the brightness level (Y GET) is approximately 70%.

7. Either press the USER button assigned to [AWB] or touch the USER button icon.

• Automatic white balance adjustment starts, and the measured value is memorized for “Ach”.

Note: The same procedure applies for “Bch”. Settings are maintained but should be readjusted if lighting conditions change. Fine adjustments can be made using [RB GAIN CONTROL SETTING].


What do the white balance adjustment messages mean?

Status Message Remark
During adjustment [AWB A ACTIVE]
Adjustment completed [AWB A OK] The adjusted value is automatically stored in the specified memory (A or B).
When the color temperature of the subject is lower than 2000 K or higher than 15000 K [AWB NG ]
[AWB NG ]
[AWB NG ] indicates the temperature is lower than the displayed temperature. [AWB NG ] indicates the temperature is higher than the displayed color temperature.

Note: ‘A’ refers to channel Ach, ‘B’ refers to channel Bch.


What do the white balance error messages mean and how to fix them?

If white balance adjustment fails, an error message appears:

Error message Meaning Remedy
[AWB NG ] There is insufficient light. Increase the amount of light or increase gain.
[AWB NG ] There is too much light. Decrease the amount of light or decrease gain.
[AWB NG ] or [AWB NG ] The color temperature is too high, or too low. Use the appropriate filter or light source.

How do I use preset or variable white balance if automatic adjustment is difficult?

1. Press the button to switch to “Preset”. The white balance value set in [W.BAL PRESET] is displayed.

2. To cycle through presets or select variable mode, either press the USER button assigned to [AWB] or touch the USER button icon.

• This cycles through [P 3200K], [P 5600K], and “VAR”.

• When “VAR” is selected, you can turn the multidial to set any white balance value between [V 2000K] and [V 15000K].


How do I set the specific color temperature for the variable white balance (VAR)?

1. Press the button to switch to “Preset”.

2. Press the USER button assigned to [AWB] or touch the USER button icon until “VAR” is displayed along with the current variable white balance value (e.g., V 2000K).

3. Go to the [CAMERA] menu → [SW MODE] → [W.BAL VAR].

4. Set the desired color temperature between [2000K] and [15000K].


How do I set the variable white balance (VAR) using the multi manual function?

1. Press the button to switch to “Preset”.

2. Either press the USER button assigned to [AWB] or touch the USER button icon to switch to “VAR”. The [WB] icon and “VAR” setting value are displayed, with the “VAR” value highlighted in orange.

3. Turn the multidial to select the desired color temperature.

4. Press the multidial to confirm the setting and exit. Press the button to exit without changing the setting.

Note: The “VAR” value displayed is for reference only and not guaranteed to be an absolute value.


What is the Auto Tracking White Balance (ATW) function?

ATW automatically tracks the white balance of images according to changing lighting conditions. It can be assigned to the “Ach”, “Bch”, or “Preset” white balance settings via the [CAMERA] menu → [SW MODE] → [ATW].


How can USER buttons be used with Auto Tracking White Balance (ATW)?

You can assign the following functions to USER buttons:

[ATW]: Switches the ATW function enable/disable.

[ATW LOCK]: Locks the white balance value currently adjusted by the ATW function. This is only enabled when the white balance setting is [ATW].


How do I cancel Auto Tracking White Balance (ATW)?

Press the USER button assigned to [ATW] again, touch the USER button icon again, or press the button to switch to a different white balance setting. Note that pressing the USER button assigned to [AWB] does not cancel ATW if ATW was set via the menu.


What should I know about using Auto Tracking White Balance (ATW)?

• [ATW] is displayed on screen when ATW is enabled.

• [LOCK] is displayed on screen when [ATW LOCK] is enabled.

• The [AWB] USER button is disabled when ATW is active.

• You can fine-tune ATW performance by adjusting [ATW TARGET R] and [ATW TARGET B] in the menu to suit recording conditions.

• ATW does not guarantee 100% accuracy. Tracking performance relative to lighting changes has a certain degree of latitude.


When should I adjust the black balance?

Black balance must be adjusted in the following instances:

• When the unit is used for the first time.

• When used after a long period of time without use.

• When the ambient temperature has changed considerably.

• When super gain is set with the USER button.

• When changing the gain values.

• When switching items in the [SYSTEM] menu → [REC FORMAT].

It is recommended to adjust the black balance immediately before shooting after preparing the white balance.


How do I perform an automatic black balance adjustment?

1. Switch the switch to manual mode.

2. Press the button to switch to either “Ach” or “Bch”.

3. Either press and hold the USER button assigned to [AWB] for approximately 2 seconds, or touch and hold the USER button icon for approximately 2 seconds.

• The black balance adjustment starts automatically ([ABB ACTIVE] displayed). During this, the aperture automatically closes to shut out light.

• After black balance adjustment completes ([ABB OK] displayed), white balance is then adjusted (if set to Ach or Bch), and both black and white balance adjustment values are memorized.

• If white balance was set to “Preset” or “VAR”, only the black balance is adjusted and memorized.


What messages are displayed during black balance adjustment?

Status Message Remark
During adjustment [ABB ACTIVE]
Adjustment completed [ABB OK] The adjusted value is automatically stored in the specified memory (A or B).

What should I know about black balance adjustment?

• Previously set values in “Ach” or “Bch” are maintained. Adjust again if lighting conditions change.

• Black balance cannot be adjusted during recording.

• Video is not recorded to the memory card if the REC button is pressed during automatic black balance.

• Flicker or noise may appear temporarily on the screen during adjustment as the gain circuitry switches; this is not a malfunction.

• Black balance values stored in memory are saved even when the unit is turned off.


What is the zoom range of this unit?

The unit has a 24x optical zoom.

This can be expanded up to approximately 48x (approximately 32x in UHD recording) when i.ZOOM is enabled ([CAMERA] menu → [SW MODE] → [i.ZOOM] → [ON]).


How do I adjust the zoom position?

Zoom can be operated from 3 locations:

Zoom lever (on the handle): Available when the handle unit is attached. Push towards to zoom in, towards to zoom out. Provides a steady zoom rate set in the menu ([H.ZOOM SPEED]).

Zoom lever (on the grip): Push towards to zoom in, towards to zoom out. Zoom speed changes based on how far the lever is pushed.

Rear ring on the lens: Available when [CAMERA] menu → [SW MODE] → [REAR RING] is set to [ZOOM]. Turn towards B side to zoom in, A side to zoom out (direction can be changed in [ZOOM RING] menu). Zoom speed changes based on the speed the ring is turned.

The zoom ratio is displayed on screen, from [Z00]/[iZ00] (wide angle) to [Z99]/[iZ99] (telephoto).


Are there any tips for operating the zoom?

• If you take your finger off the zoom lever suddenly during zoom operation, the operation sound might be recorded. Move the lever quietly when returning it to the original position.

• The units displayed for the zoom ratio can be changed in the [ZOOM/FOCUS] menu.


How do I use i.ZOOM?

1. Select [ON] in the [CAMERA] menu → [SW MODE] → [i.ZOOM].

This allows zooming up to approx. 48x (32x in UHD) while maintaining high-definition image quality.

The zoom ratio display changes to indicate the i.ZOOM range (e.g., iZ00 to iZ99 for optical range, IZ99 for i.ZOOM range).

You can also assign [i.ZOOM] to a USER button for quick activation.


How do I use fast zoom?

1. Assign [FAST ZOOM] to a USER button ([USER1] to [USER13]) in the [CAMERA] menu → [USER SW].

2. Either press the assigned USER button or touch the USER button icon.

3. Push the zoom lever (on the grip) fully towards or to zoom quickly to the end of the range.

The zoom ratio display changes during fast zoom (e.g., Z99).

Note: If [H.ZOOM SPEED] is set to [7], fast zoom can also be used with the handle zoom lever.


What should I be aware of when using fast zoom?

• The operating noise of fast zoom is louder than normal and may be recorded. Disable [FAST ZOOM] if the noise is problematic.

• Auto focus might not keep up during fast zoom, depending on the subject.

• Fast zoom cannot be used when interval recording is enabled.


How do I use the built-in LED light?

The built-in LED light can be used when the handle unit (supplied) is attached.

1. Slide the switch on the handle unit to ON to turn the light on, or OFF to turn it off.


How do I adjust the brightness of the built-in LED light?

Turn the light dimmer dial on the handle unit.

• Turn towards <+> to brighten the light.

• Turn towards <-> to dim the light.


What precautions should I take when using the built-in LED light?

• Do not look directly into the LED light when it is on, or get it near people’s eyes.

• Using the LED light shortens battery recording time.

• Depending on shooting conditions, the auto tracking white balance (ATW) function may not work correctly when the LED light is on or its brightness is changed. Adjust white balance manually if needed.

• The LED light may turn off or fail to turn on if the battery level is low.

• Operating the light dimmer dial during recording may record operating noise.


How can I adjust the image quality?

Image quality settings can be adjusted in the [SCENE FILE] menu. Changing “Advanced settings” typically requires measurement equipment like a vector scope. Available functions include:

• Detail function

• Skin tone function

• RB gain control function

• Chroma setting function

• Matrix function

• Color correction function

• Black control function

• Gamma function

• Knee function

• White clip function


What is the Detail function and how is it adjusted?

The Detail function thickens or weakens image outlines to soften or sharpen the image. It can emphasize noise and edges, so it should be used carefully.

General settings:

• [MASTER DTL]: Sets the overall level of the detail effect.

• [DTL CORING]: Sets a signal level threshold below which the detail effect (including noise) does not activate.

Advanced settings:

• [V.DTL LEVEL]: Sets the intensity of the detail level specifically in the vertical direction.


What is the Skin tone function and how is it adjusted?

This function makes human skin look smoother in images.

General settings:

• [SKIN TONE DTL.]: Adjusts the skin tone detail effect.

Advanced settings:

There are no specific advanced setting items listed for this function in the provided text.


What is the RB gain control function and how is it adjusted?

This function adds or reduces the intensity of reds and blues when the white balance setting is “Ach” or “Bch” and auto white balance is enabled. It does not work when the white balance setting is [ATW].

General settings: Use factory settings.

Advanced settings (in [SCENE FILE] menu → [RB GAIN CONTROL SETTING]):

• When white balance is “Ach”:

• [R GAIN AWB A]: Adjusts red intensity.

• [B GAIN AWB A]: Adjusts blue intensity.

• When white balance is “Bch”:

• [R GAIN AWB B]: Adjusts red intensity.

• [B GAIN AWB B]: Adjusts blue intensity.

• When “Ach” & auto white balance performed:

• [AWB A GAIN OFFSET]: Keep or reset values for R/B GAIN AWB A.

• When “Bch” & auto white balance performed:

• [AWB B GAIN OFFSET]: Keep or reset values for R/B GAIN AWB B.


What is the Chroma setting function and how is it adjusted?

This function sets the overall color saturation (chroma level) and phase (hue) for the entire image. It cannot be set for individual color hues.

General settings:

• [CHROMA LEVEL]: Sets the chroma level of the PR and PB signals. Using a vector scope, this increases or decreases the distance from the center (no color) for the entire image.

• [CHROMA PHASE]: Finely adjusts the chroma phase of the PR and PB signals. Using a vector scope, this rotates the entire image clockwise or counter-clockwise.

Advanced settings:

No specific advanced setting items are provided.


What is the Matrix function and how is it adjusted?

This function sets the image color representation by selecting a predefined matrix table.

General settings:

• [MATRIX]: Selects the matrix table to represent the color for shooting.

Advanced settings:

There are no setting items listed.


What is the Color correction function and how is it adjusted?

This function allows individual adjustment of color saturation and phase for each of the 16 divisions of color hue.

General settings: Use factory settings.

Advanced settings (in [SCENE FILE] menu → [COLOR CORRECTION]):

Select one of the 16 color axes ([R], [R-Mg], [Mg], [Mg-Mg-B], [Mg-B-B], [B], [B-B-Cy], [B-Cy-Cy], [Cy], [Cy-G], [G], [G-G-YI], [G-YI-YI], [YI], [YI-YI-R], [YI-R-R]) and adjust its phase (+ for clockwise, – for counter-clockwise) and saturation.


What is the Black control function and how is it adjusted?

This function sets the reference black level (luminance pedestal).

General settings:

• [MASTER PED]: Sets the reference black level. Adjusting this also changes RGB. Negative values tend to make black recede, positive values tend to make black stand out.

Advanced settings:

There are no setting items listed.


What is the Gamma function and how is it adjusted?

This function optimizes the tone (gamma curve) of images.

General settings:

• [GAMMA MODE SEL]: Selects a gamma mode from 8 available types.

Advanced settings:

• [BLACK GAMMA]: Sets the gamma curve compression and expansion specifically for dark areas.


What is the Knee function and how is it adjusted?

This function sets the compression of high-level video signals to prevent overexposure (blown highlights) in images.

General settings: Use factory settings.

Advanced settings:

• [KNEE MODE]: Sets the operation mode of the knee function ([AUTO]/[LOW]/[MID]/[HIGH]/[OFF]).


What is the White clip function and how is it adjusted?

This function sets a maximum level so that the brightest parts of the video signal cannot exceed it.

General settings: Use factory settings.

Advanced settings (in [SCENE FILE] menu → [WHITE CLIP SETTING]):

• [WHITE CLIP]: Switches the white clip function [ON]/[OFF].

• [WHITE CLIP LEVEL]: Sets the white clip level. This setting is only active when [WHITE CLIP] is [ON].


What audio inputs are available?

The unit can record 2 channels of audio.

Input sources can be switched for each channel:

• Built-in microphone

• External microphone (connected to the stereo mini jack terminal)

• External microphone or audio equipment (connected to the XLR / terminals when the handle unit is attached)


What are the audio recording formats?

The audio recording format depends on the [FILE FORMAT] setting in the [SYSTEM] menu:

[FILE FORMAT] Recording format Sampling rate/bit
[P2]*¹ Linear PCM (LPCM) 48 kHz/24 bit*²
[MOV] Linear PCM (LPCM) 48 kHz/24 bit
[MP4] AAC 48 kHz/16 bit
[AVCHD] Dolby Audio™ 48 kHz/16 bit

*1 Available when using CX20.

*2 Becomes 48 kHz/16 bit for specific AVC-G12 [REC FORMAT] settings. For specific AVC-I100 and AVC-I50 formats, 48 kHz/16 bit or 48 kHz/24 bit can be selected in [AUDIO SAMPLE RES.].


How do I select audio input signals when the handle unit is attached?

Use the CH1 SELECT (A) and CH2 SELECT (B) switches on the handle unit to determine which input signal is recorded to audio channel 1 and audio channel 2.

CH1 SELECT switch setting CH2 SELECT switch setting Input signal to be recorded – Audio channel 1 Input signal to be recorded – Audio channel 2
Built-in microphone / terminal Lch Built-in microphone / terminal Rch
Built-in microphone / terminal Lch terminal
Built-in microphone / terminal Lch terminal
terminal Built-in microphone / terminal Rch
terminal terminal
terminal terminal

The audio input settings can be confirmed on the AUDIO screen of the mode check.


How do I use the built-in microphone or an external microphone connected via stereo mini jack?

When an external microphone (stereo mini jack) is connected to the terminal, the audio input automatically switches from the built-in microphone to the external microphone.

When the handle unit is attached:

1. Set the CH1 SELECT switch to the position. (Records built-in mic L or external mic Lch to channel 1).

2. Set the CH2 SELECT switch to the position. (Records built-in mic R or external mic Rch to channel 2).

To decrease wind noise, you can enable the low cut filter in the [AUDIO] menu → [INPUT SETTINGS] → [CH1 MIC LOWCUT]/[CH2 MIC LOWCUT] → [ON].


How do I use audio equipment or an external microphone connected via XLR (3-pin)?

1. Attach the handle unit to the main unit.

2. Connect the audio device or external microphone to the and/or XLR terminals.

3. Set the corresponding switch (A) and/or switch (B) based on the connected device:

Connected device / switch setting Menu settings ([AUDIO] → [HANDLE UNIT INPUT SETTING]) – [INPUT1/2 MIC LEVEL]*¹ Menu settings ([AUDIO] → [HANDLE UNIT INPUT SETTING]) – [INPUT1/2 LINE LEVEL]*²
Audio device Disabled [4dB], [0dB]
External microphone [-40dB], [-50dB], [-60dB] Disabled
External microphone (with +48V power supply) <+48V> [-40dB], [-50dB], [-60dB] Disabled

*1 Factory setting: [-50dB]

*2 Factory setting: [0dB]

You need to set the appropriate input levels ([MIC LEVEL] or [LINE LEVEL]) in the [AUDIO] menu → [HANDLE UNIT INPUT SETTING] for each channel individually.


What are important notes regarding audio input connections?

• When using a Unidirectional microphone AG-MC200G (optional), set the corresponding [MIC LEVEL] to [-50dB].

• If the handle unit is detached, audio input automatically switches to the built-in mic/external mic (stereo mini jack).

• After detaching an XLR microphone, ensure the CH1/CH2 SELECT switches are set back to or if you intend to use the built-in microphone; otherwise, no audio will be recorded.

Warning: If connecting equipment that does NOT support +48V phantom power, set the corresponding INPUT switch to or . Setting it to <+48V> may cause malfunction to the unit or the connected equipment.

• If an abnormality occurs with the +48V power supply, the unit’s power will turn off.

• Using a phantom-powered microphone shortens battery operating time.

• If noise from unconnected XLR terminals is bothersome, set the corresponding INPUT switch to .


How do I set automatic adjustment of the audio recording level?

When the handle unit is attached:

• Switch the switch and/or switch on the handle unit to .

• Note: When set to , the corresponding

When the handle unit is not attached:

• Select [AUTO] in the [AUDIO] menu → [MIC SETTING] → [CH1 LEVEL] and/or [CH2 LEVEL].

• Note: When set to [AUTO], the corresponding [CH1 LEVEL CONTROL]/[CH2 LEVEL CONTROL] settings in the menu are disabled.


How do I set manual adjustment of the audio recording level?

When the handle unit is attached:

1. Switch the switch and/or switch on the handle unit to .

2. Adjust the recording level using the corresponding

When the handle unit is not attached:

1. Select [MANUAL] in the [AUDIO] menu → [MIC SETTING] → [CH1 LEVEL] and/or [CH2 LEVEL].

2. Adjust the recording level using the corresponding [CH1 LEVEL CONTROL] / [CH2 LEVEL CONTROL] setting in the [AUDIO] menu → [MIC SETTING]. The level increases as the number increases. Set to [MUTE] to record no audio for that channel.


How do I monitor audio levels and use limiters?

• The audio level meter (A) is displayed in the camera image screen and the AUDIO screen of the mode check. If the input level exceeds 0 dB, the portion exceeding 0 dB is displayed in red, indicating the input volume is too high. Adjust the level so the maximum value does not exceed 0 dB.

• To enable audio limiters ([CH1 LIMITER]/[CH2 LIMITER] in [AUDIO] menu → [INPUT SETTINGS]), the corresponding channel must be set to manual level adjustment:

– If handle unit attached: Switch / to .

– If handle unit not attached: Set [CH1 LEVEL]/[CH2 LEVEL] in [MIC SETTING] to [MANUAL].


Can I use USER buttons to control audio level adjustments?

Yes, if the handle unit is not attached, you can assign the following functions to USER buttons:

[AUDIO CH1 LEVEL]: Switches audio channel 1 level adjustment between automatic and manual.

[AUDIO CH2 LEVEL]: Switches audio channel 2 level adjustment between automatic and manual.


How do I set the recording standard level (headroom)?

1. Go to the [AUDIO] menu → [INPUT SETTINGS] → [HEAD ROOM].

2. Select the desired standard level: [12dB], [18dB], or [20dB].


How can I monitor the recorded audio?

Audio recorded with the unit can be heard through a connected speaker or headphones. Audio is not output from the speaker during shooting.

To set the audio output for the headphone terminal:

1. Go to the [AUDIO] menu → [OUTPUT SETTINGS] → [AUDIO OUT].

2. Select the type of audio output:

[CH1]: Outputs channel 1 signal as monaural.

[CH2]: Outputs channel 2 signal as monaural.

[CH1/2 STEREO]: Outputs channel 1 and channel 2 signals as stereo.

[CH1/2 MIX]: Mixes channel 1 and channel 2 signals and outputs as monaural.

Alternatively, if [AUDIO OUT] is assigned to a USER button, pressing the button or touching the icon toggles through [CH1], [CH2], [CH1/2 STEREO], and [CH1/2 MIX].


How do I adjust the monitoring volume?

During recording: Adjust the headphone/speaker volume using the [ AUDIO MON] setting within the multi manual function.

During playback: Adjust the volume using the zoom lever.


What special recording functions are available?

The following special recording functions are possible by setting the menu:

• Super slow recording function

• Pre-recording

• Relay recording

• Simultaneous recording

• Background recording

• Interval recording

• IR recording

• Recording the proxy data [CX20]


How do I use the Super Slow recording function?

This function allows shooting at 120 fps or 100 fps for smooth slow-motion playback.

1. In the [SYSTEM] menu, set the [FREQUENCY], [FILE FORMAT], and [REC FORMAT] to one of the compatible combinations listed below:

[FREQUENCY] [FILE FORMAT] [REC FORMAT]
[59.94Hz] [MOV] [1080-59.94p/422LongGOP 100M]
[1080-29.97p/422LongGOP 50M]
[1080-23.98p/422LongGOP 50M]
[MP4] [1080-59.94p/420LongGOP 50M]
[1080-23.98p/420LongGOP 50M]
[50.00Hz] [MOV] [1080-50.00p/422LongGOP 100M]
[1080-25.00p/422LongGOP 50M]
[MP4] [1080-50.00p/420LongGOP 50M]

2. Select [ON] in the [SYSTEM] menu → [SUPER SLOW]. (This can also be assigned to a USER button).

3. Press the REC button to start super slow recording.


What are the playback speeds for Super Slow recording?

The slow motion effect during playback depends on the base frame rate of the [REC FORMAT]:

Frame rate of [REC FORMAT] Slow motion effect during playback
59.94p, 50.00p 1/2 speed
29.97p, 25.00p 1/4 speed
23.98p 1/5 speed

What is the actual recording frame rate during Super Slow recording?

When [SYSTEM] menu → [FREQUENCY] is set to [59.94Hz], the frame rate is slightly different from 120 fps:

Screen display Frame rates during actual recording
[S.SLOW120] 119.88 fps

At 50.00Hz, the actual recording rate is 100 fps.


What are the limitations and considerations for Super Slow recording?

• Cannot be set if the selected [FILE FORMAT] or [REC FORMAT] does not support it.

• [AF SPEED] in the [CAMERA] menu is fixed to [NORMAL].

• [FREE/REC RUN] in the [RECORDING] menu is fixed to [REC RUN].

• The following functions are canceled: Dynamic range stretcher (DRS), Flash band compensation (FBC), [i.ZOOM], Digital zoom, Pre-recording, [2 SLOTS FUNC.] (Relay, Simul, Background rec), [HYBRID O.I.S.].

• Shutter speed cannot be adjusted slower than the limit imposed by the high frame rate.

• Recording pauses briefly after 10 hours and then automatically resumes. Total recording time might be less than 10 hours depending on the format (approx. 2 hours for 23.98p).

• Stopping the recording might take a moment.

• Cannot be used simultaneously with certain other recording functions.

• Audio cannot be recorded.

• The unit will restart if you change to a [FILE FORMAT] or [REC FORMAT] that does not support super slow while it is enabled.


How does Pre-recording work?

Pre-recording continuously buffers video and audio, allowing you to capture footage from a specific time *before* you press the REC button.

The pre-recording time depends on the recording format:

Pre-recording time [FILE FORMAT] [REC FORMAT]
Approx. 3 seconds [P2]* All
Approx. 5 seconds [MOV], [MP4] UHD recording format
Approx. 10 seconds [MOV], [MP4] FHD recording format
[AVCHD] All

* Available when using CX20.

To use Pre-recording:

1. Select [ON] in the [RECORDING] menu → [PRE REC]. ([P] icon appears on screen).

• You can also assign [PRE REC] to a USER button to toggle it on/off.

2. Aim the unit at the subject.

3. Press the REC button to start the actual recording, which will include the buffered pre-recording time.


What are the limitations of Pre-recording?

• The full pre-recording time may not be captured immediately after:

– Turning on the power.

– Opening the menu.

– Inserting a memory card.

– Playing back video.

– Closing the thumbnail screen.

– During the writing process after stopping a recording.

• When [PRE REC] is [ON], [FREE/REC RUN] in the [TC/UB] menu is fixed to [FREE RUN].

• Pre-recording is automatically canceled if recording is not started within 3 hours.

• Cannot be performed if the remaining memory card capacity is less than 1 minute.

• Cannot be used simultaneously with certain other recording functions.


How does Relay recording work?

With memory cards in both card slots, Relay recording allows recording to continue automatically onto the second memory card when the first one becomes full.

1. Insert memory cards into both slot 1 and slot 2.

2. Select [RELAY REC] in the [RECORDING] menu → [2 SLOTS FUNC.]. ([RELAY] icon appears on screen; a slanted line indicates if relay is not possible, e.g., only one card inserted).

3. Press the REC button to start recording.

• When the active card fills up, recording automatically switches to the other card.

• You can replace the full card with a new one while recording continues on the other card, allowing for extended recording times.

• Press the button *before* starting recording to choose the initial target card slot.


What are the limitations of Relay recording?

• It may take time to recognize an inserted memory card. Allow sufficient time when replacing cards during recording.

• Recording target cannot switch if the remaining capacity on the relay memory card is less than 1 minute.

• A message appears when card capacity is low after relaying. Replace the card that ran out.

• Maximum continuous recording time for relay recording is 10 hours. Recording stops briefly and automatically resumes after 10 hours.

• Cannot be used simultaneously with certain other recording functions.


How does Simultaneous recording work?

With memory cards in both card slots, Simultaneous recording records the same video onto both memory cards at the same time, creating an immediate backup.

1. Insert memory cards into both slot 1 and slot 2. (Using cards with the same Speed Class/capacity is recommended).

2. Select [SIMUL REC] in the [RECORDING] menu → [2 SLOTS FUNC.]. ([SIMUL] icon appears on screen; a slanted line indicates if simultaneous recording is not possible).

3. Wait for both memory cards to be recognized, then press the REC button.

• Recording starts on both cards.

• If one card becomes full or encounters an error, recording stops on that card but continues on the other.

• If recording completes successfully and one card still has space, that card becomes the target for standard (non-simultaneous) recording if the REC button is pressed again without replacing the full card.


What are the limitations of Simultaneous recording?

• Using cards with different Speed Classes or capacities may cause recording to stop due to insufficient speed, potentially invalidating the last part of the video.

• Start recording only after both cards are recognized. Starting earlier results in standard recording on the recognized card only.

• Standard recording occurs if only one card is inserted, even if set to [SIMUL REC].

• The [DEL LAST CLIP] USER button function will not operate after simultaneous recording.

• Refer to the manual for folder and file naming conventions.

• Cannot be used simultaneously with certain other recording functions.


How does Background recording work?

With memory cards in both slots, Background recording allows continuous recording on card slot 2 while you start and stop recording as needed on card slot 1 (main recording). This ensures you don’t miss important scenes while the main recording is paused.

1. Insert memory cards into slot 1 and slot 2.

2. Select [MOV] or [MP4] in the [SYSTEM] menu → [FILE FORMAT].

3. Select a recording format other than UHD in the [SYSTEM] menu → [REC FORMAT].

4. Select [BACKGR REC] in the [RECORDING] menu → [2 SLOTS FUNC.]. ([BACKGR] icon appears; slanted line if not possible).

5. Press the REC button.

• Recording starts simultaneously on card slot 1 and card slot 2.

• Pressing the REC button again stops recording on slot 1 but recording continues on slot 2.

• Pressing REC starts recording on slot 1 again.

• Recording on slot 2 continues until it is explicitly stopped or runs out of space/power.


How do I end Background recording?

1. Ensure recording on card slot 1 is stopped (if it was active).

2. Either press and hold the USER button assigned to [BACKGR PAUSE] for approximately 5 seconds and release, or touch and hold the USER button icon for approximately 5 seconds and release.

Alternatively, press and hold the button for approximately 5 seconds.

This stops the continuous recording on card slot 2.


What are the limitations of Background recording?

• Records in the format set in the [SYSTEM] menu on both cards.

• Cannot be performed if the selected [FILE FORMAT] or [REC FORMAT] is not supported (e.g., AVCHD, UHD formats).

• Tally lamp status follows the start/stop of recording on card slot 1.

• [FREE/REC RUN] in [TC/UB] menu is fixed to [FREE RUN].

• External recorder control (via SDI/HDMI) is linked to card slot 1 start/stop.

• [DEL LAST CLIP] USER button does not work.

• Card slot 1 can be replaced while slot 2 is recording (if slot 1 recording is stopped).

• Standard recording occurs on slot 1 if slot 2 has no card or runs out of space.

• If card slot 2 runs out of space during recording, background recording does not automatically restart even if the card is replaced.

• Cannot be used simultaneously with certain other recording functions.

• Background recording on slot 2 cannot be ended while recording is active on slot 1.

• Background recording on slot 2 ends automatically if power is turned off, the memory card runs out of capacity, or a writing error occurs.


How does Interval recording work?

Interval recording captures one frame of video at a set time interval, suitable for recording slow-moving scenes like sunsets as a short time-lapse clip.

1. Select [P2]*, [MOV] or [MP4] in the [SYSTEM] menu → [FILE FORMAT]. (*Available on CX20)

2. Select [INTERVAL] in the [RECORDING] menu → [REC FUNCTION] → [REC MODE]. ([INTRVL] icon appears).

3. Set the desired time interval in [RECORDING] menu → [REC FUNCTION] → [INTERVAL TIME].

4. Press the REC button to start interval recording. ([I-REC] displayed in red).

• The unit repeats recording one frame at the set interval.

5. Press the REC button again to stop recording.

• To clear the setting, select [NORMAL] in [REC MODE].


What are the limitations of Interval recording?

• [REC MODE] is fixed to [NORMAL] if [FILE FORMAT] is [AVCHD] or if [SUPER SLOW] is [ON].

• Not available for AVC-I100 or AVC-I50 formats (CX20).

• The setting is cleared when power is turned off.

• Audio is not recorded.

• All recorded frames (until stop) are included in a single clip.

• [FREE/REC RUN] is fixed to [REC RUN].

• [DF/NDF] is fixed to [NDF].

• SDI/HDMI REC REMOTE functions do not work.

• [DEL LAST CLIP] USER button does not work.

• If the recorded clip length is less than 3 seconds upon stopping, the final frame is repeated to make the clip 3 seconds long.

• Color hue and focus may need manual adjustment depending on the light source/scene.

• Use the AC adaptor for long recording periods.

• Recording stops briefly and resumes after the clip length exceeds 10 hours.

• Cannot be used simultaneously with certain other recording functions.


How do I perform IR (Infrared) recording?

IR recording allows shooting in low/no light conditions using a commercially available IR light.

1. Assign [IR REC] to a USER button ([USER1] to [USER13]) in the [CAMERA] menu → [USER SW].

2. Press the assigned USER button or touch the USER button icon to enter IR recording mode.

• [IR] is displayed on the camera screen.

• Iris is automatically adjusted.

3. Press the REC button to start IR recording.

• Alternatively, IR mode can be enabled/disabled via [CAMERA] menu → [SW MODE] → [IR REC].


What should I consider when using IR recording?

• Cannot be set when using the face detection/tracking AE&AF function.

• Using a tripod is recommended.

• Auto focus takes longer in dark locations.

• For clearer images, position the subject in the center area of the screen.

• Focus values may not display correctly.

• The color of the recorded IR image can be changed using [IR REC COLOR] setting.


How do I record proxy data simultaneously with P2 recording [CX20]?

This function records low-resolution AVC-G6 format proxy data alongside the main high-resolution P2 recording.

1. Select [P2] in the [SYSTEM] menu → [FILE FORMAT].

2. Ensure the [REC FORMAT] in the [SYSTEM] menu is set to something other than AVC-G12.

3. Select [ON] in the [RECORDING] menu → [PROXY REC].

• [PXY] appears next to the recording format on screen.

4. Press the REC button.

• Normal video and proxy data are recorded simultaneously to the same memory card slot.

• It is not possible to record only proxy data.

• Clips with proxy data are marked with [P] in the thumbnail screen.


What are the limitations of Proxy data recording [CX20]?

• Proxy data resolution matches the main recording.

• Proxy file format is MOV (suitable for nonlinear editing).

• Cannot be recorded if [FILE FORMAT] is not [P2].

• Cannot be recorded if [REC FORMAT] is AVC-G12.

• Proxy data cannot be played back on this unit (requires P2 Viewer Plus software).

• Proxy recording has simultaneous function restrictions (e.g., cannot be used with streaming).

• Proxy data cannot be restored. If a clip with proxy data is restored, only the main data is restored, and the proxy data is erased.


What convenient shooting functions are available?

Several functions are available to assist with shooting:

• Zebra patterns display

• Displaying the marker (Center, Safety Zone, Frame)

• Focus assist function

• Face detection/tracking AE&AF function

• Optical image stabilizer function

• Dynamic range stretcher function

• Time stamp function

• Waveform monitor function

• Digital zoom function

• Level gauge

• Flash band compensation (FBC) function

• Operation icon screen display

• Multi manual function


How do I display Zebra patterns?

1. Select [ON] in the [VIDEO OUT/LCD/VF] menu → [EI ASSIST] → [ZEBRA].

This enables the zebra pattern display on the LCD monitor output. You can also assign [ZEBRA] to a USER button. The behavior of the USER button depends on the [ZEBRA] setting:

[ZEBRA] settings Operation when the USER button is pressed
[MOMENT] Displays the zebra pattern for approximately 5 seconds.
[ON], [OFF] Switches display/hide of the zebra pattern.

How do I set the detection levels for Zebra patterns?

Set the levels in the [VIDEO OUT/LCD/VF] menu → [EI ASSIST]:

[ZEBRA1 DETECT]: Sets the detection level for zebra pattern 1 (range [50%] to [105%]). This pattern typically covers areas below the [ZEBRA2 DETECT] level.

[ZEBRA2 DETECT]: Sets the detection level for zebra pattern 2 (range [50%] to [105%]). This pattern typically covers areas above its set level.

[ZEBRA2]: Switches zebra pattern 2 [ON] or [OFF].

The display shows zebra 1 for areas between the [ZEBRA1 DETECT] level and the [ZEBRA2 DETECT] level, and zebra 2 (if ON) for areas above the [ZEBRA2 DETECT] level.


Are Zebra patterns recorded? How are they used?

• The zebra pattern itself is not recorded onto the video.

• Zebra patterns are used as a guide to manage exposure. To record video with less overexposure, manually adjust the shutter speed and brightness (iris/gain) until the zebra pattern is no longer displayed (or displayed only on specular highlights as desired).


How do I display a center marker?

1. Go to the [VIDEO OUT/LCD/VF] menu → [MARKER] → [CENTER MARKER].

2. Select the desired marker type ([1], [2], [3], or [4]).

Select [OFF] to hide the center marker.


How do I display a safety zone marker?

1. Go to the [VIDEO OUT/LCD/VF] menu → [MARKER] → [SAFETY MARKER].

2. Select the desired frame type ([1] or [2]).

Select [OFF] to hide the safety zone marker.


How do I display a frame marker for different aspect ratios?

1. Go to the [VIDEO OUT/LCD/VF] menu → [MARKER] → [FRAME MARKER].

2. Select the desired aspect ratio:

• [4:3]

• [13:9]

• [14:9]

• [16:9]

• [17:9]

• [1.85:1]

• [2.35:1]

Select [OFF] to hide the frame marker.


Are markers recorded? When are they not displayed?

• Markers (Center, Safety Zone, Frame) are display overlays and are not recorded onto the video.

• Markers are not displayed when the enlarged display function of the focus assist function is enabled.


How do I display guidelines?

1. Go to the [VIDEO OUT/LCD/VF] menu → [MARKER] → [GUIDE LINES].

2. Select the type of guidelines:

• [HORIZONTAL]

• [GRID1]

• [GRID2]

Select [OFF] to hide the guidelines.

You can also assign [GUIDE LINES] to a USER button to quickly switch the guideline display on/off.


Are guidelines recorded? When are they not displayed?

• Guidelines are display overlays and do not appear on the actually recorded images.

• Guidelines are not displayed in the following cases:

– While menus are being displayed.

– While focus assist (enlarged display) is operating.


How do I use the enlarged display function for focus assist?

To enable/disable the enlarged display function using a USER button:

1. Select [VIDEO OUT/LCD/VF] menu ➡ [FOCUS ASSIST] ➡ [FOCUS ASSIST SW] ➡ [EXPAND] or [EXPAND&PEAKING].

2. Select the [CAMERA] menu ➡ [USER SW] ➡ [USER1] to [USER13] ➡ [FOCUS ASSIST].

3. Press the USER button to which [FOCUS ASSIST] is assigned or touch the USER button icon. The center of the recording image will be displayed enlarged.

Press the USER button or touch the USER button icon again to return to the normal display.


How can I set the mode for how long the enlarged display stays active?

1. Select the mode for the enlarged display function in the [VIDEO OUT/LCD/VF] menu ➡ [FOCUS ASSIST] ➡ [EXPAND MODE].

Choose from the following options:

[10SEC]: Disables the enlarged display function after 10 seconds have elapsed.

[HOLD]: Enables the enlarged display function until either the USER button assigned to [FOCUS ASSIST] is pressed again or the USER button icon is touched again.

[UNTIL REC]: Enables the enlarged display function until starting the recording operation.


How do I set the enlargement rate for the focus assist function?

1. Select the enlargement rate in the [VIDEO OUT/LCD/VF] menu ➡ [FOCUS ASSIST] ➡ [EXPAND VALUE].

2. Choose the desired enlargement rate from [x2], [x3], or [x4].


How can I set the position of the enlarged display area?

You can select the central position of the enlarged display from 9 base points.

Using the multidial: Turn the multidial to move the enlarged position. Press the multidial to return the position to the center.

Touching the LCD monitor: Touch the vertical and horizontal arrow markers displayed on the LCD monitor to move the enlarged position.


How do I display the peaking display for focus assist?

To enable/disable the peaking display using a USER button:

1. Select [VIDEO OUT/LCD/VF] menu ➡ [FOCUS ASSIST] ➡ [FOCUS ASSIST SW] ➡ [PEAKING] or [EXPAND&PEAKING].

2. Select the [CAMERA] menu ➡ [USER SW] ➡ [USER1] to [USER13] ➡ [FOCUS ASSIST].

3. Press the USER button to which [FOCUS ASSIST] is assigned or touch the USER button icon. The contour of the focused image will be outlined.

Press the USER button or touch the USER button icon again to return to the normal display.


How do I set the color for the peaking display?

1. Select the color of the peaking display in the [VIDEO OUT/LCD/VF] menu ➡ [FOCUS ASSIST] ➡ [PEAKING COLOR].

2. Choose the desired color from [RED], [GREEN], or [WHITE].


How can I configure the focus assist display type (enlarged, peaking, or both)?

1. Select the type of display in the [VIDEO OUT/LCD/VF] menu ➡ [FOCUS ASSIST] ➡ [FOCUS ASSIST SW].

Choose from the following options:

[EXPAND]: Enables only the enlarged display.

[PEAKING]: Enables only the peaking display.

[EXPAND&PEAKING]: Enables both the enlarged display and peaking display.


What is the Detail function and how do I use it?

The Detail function highlights the contours of images on the LCD monitor and viewfinder to make focusing easier. The intensity of these highlighted contours does not affect the recorded or output images.

To set the intensity: Go to [VIDEO OUT/LCD/VF] menu ➡ [FOCUS ASSIST] ➡ [DETAIL] ➡ [ON] and adjust using [DETAIL LEVEL]/[DETAIL FREQ.].

To switch the function on/off quickly: Assign [LCD/VF DETAIL] to a USER button. Press the assigned USER button or touch the USER button icon to toggle the Detail function.


Under what conditions is the focus assist function canceled?

The focus assist function is canceled in the following cases:

• Power is turned off.

• Settings in the [VIDEO OUT/LCD/VF] menu ➡ [FOCUS ASSIST] ➡ [FOCUS ASSIST SW] are changed.


When is the enlarged display function automatically canceled?

The enlarged display function is canceled in the following cases:

• When using the area mode function.

• When using the face detection/tracking AE&AF function.

Additionally, it may be canceled based on the [EXPAND MODE] setting ([10SEC] or [UNTIL REC]).


When does the Detail function (contour highlighting) not operate?

The detail function does not operate when the peaking display for focus assist is enabled.

Can the enlarged display or peaking display be recorded?

No, the enlarged display and the peaking display cannot be recorded onto the memory card. They are only visual aids for monitoring.

Are displays like markers hidden when the enlarged display is active?

Yes, some displays such as markers will be hidden temporarily during enlarged display.

Are the enlarged display and peaking display shown on external monitors?

No, the enlarged display and peaking display are not shown on external monitors connected via SDI or HDMI.

How do I activate the Face detection AE&AF function?

Press the USER button assigned to [FACE DETECT] or touch the corresponding USER button icon. The [USER9] button icon is assigned to [FACE DETECT] by default at the time of purchase. ([FACE] will be displayed on the screen, and face detection starts).

How does the camera indicate detected faces?

Detected faces are displayed with an outline:

• Orange outline: Indicates the dominant face (A), on which auto focus and exposure compensation are performed.

• White outline: Indicates other detected faces (B).

The maximum number of face detection outlines displayed is 9. Larger faces and faces closer to the center of the screen are prioritized.


How do I use the Tracking AE&AF function?

While in face detection mode, touch any subject on the LCD screen. [TRACK] will be displayed, and the camera will start tracking that subject, maintaining focus and exposure on it even if it moves. A green frame (tracking frame) will appear around the tracked subject.

How can I change the subject being tracked in Tracking AE&AF mode?

To change the subject being tracked, simply touch another subject on the LCD screen. The green tracking frame will move to the newly selected subject.

When does the camera return to Face Detection mode from Tracking AE&AF mode?

The unit returns to face detection mode in the following cases:

• The power is turned off and then on again.

• The button is pressed to switch screens.

• The USER button assigned to [FACE DETECT] (or its icon) is pressed/touched.

• The button is pressed.

• When it is no longer possible to track the touched subject (the tracking frame flashes red, then goes out after approximately 3 seconds if the subject is not reacquired).


When can the face detection/tracking AE&AF function not be used?

The face detection/tracking AE&AF function cannot be used in the following cases:

• When digital zoom is set.

• When using the area mode function.

• When IR recording is enabled.

• When the [SYSTEM] menu ➡ [SUPER SLOW] ➡ [ON] is set.


Are face detection frames displayed during manual focus? Can tracking be initiated?

No, the face detection frame is not displayed during manual focus. Touching the screen during manual focus will not switch the mode to tracking mode. The [FACE AF]/[FACE AFAE] display will be crossed out.

Does exposure compensation work with face detection/tracking AE&AF if auto functions are disabled?

Even when [CAMERA] menu ➡ [SW MODE] ➡ [FACE DETECT/TRACKING MODE] ➡ [FACE DETECT/TRACKING AE&AF] is set, exposure compensation does not work if auto iris, auto shutter, and auto gain are all disabled.

What happens to face detection/tracking AE&AF when slow shutter is set?

The face detection/tracking AE&AF function is canceled when set to slow shutter. Additionally, the USER button assigned to [FACE DETECT] cannot be used when set to slow shutter.

How do I choose between auto focus only or auto focus + exposure compensation for face detection/tracking?

In the [CAMERA] menu ➡ [SW MODE] ➡ [FACE DETECT/TRACKING MODE], you can switch whether to perform only auto focus or to perform both auto focus and exposure compensation. Refer to the setting [FACE DETECT/TRACKING MODE] on page 87 of the PDF for details.

Are face detection/tracking frames output externally via HDMI?

When the [VIDEO OUT/LCD/VF] menu ➡ [VIDEO OUT SEL] ➡ [HDMI OUT FORMAT] is set to [720x480p] or [720x576p] and connection to an external monitor is via an HDMI cable, the face detection frame and tracking frame are not output externally.

Can I touch the screen to start tracking in mirror shooting mode?

No, the subject cannot be touched in the mirror shooting mode to initiate Tracking AE&AF.

How do I turn the optical image stabilizer (O.I.S.) on or off?

Go to the [CAMERA] menu ➡ [SW MODE] ➡ [O.I.S.] and select [ON] or [OFF].

Alternatively, you can press the USER button assigned to [O.I.S.] (default is ) or touch the USER button icon to toggle the function.


How do I enable or disable the hybrid optical image stabilizer function?

1. Ensure the standard O.I.S. is enabled: Select the [CAMERA] menu ➡ [SW MODE] ➡ [O.I.S.] ➡ [ON].

2. Enable Hybrid O.I.S.: Select the [CAMERA] menu ➡ [SW MODE] ➡ [HYBRID O.I.S.] ➡ [ON].

When the hybrid optical image stabilizer function is enabled, an icon (hand with radiating lines) is displayed on the LCD monitor.


When is the Hybrid O.I.S. automatically turned off?

[HYBRID O.I.S.] is fixed to [OFF] in the following cases:

• When the [CAMERA] menu ➡ [SW MODE] ➡ [O.I.S.] ➡ [OFF] is set.

• When the [SYSTEM] menu ➡ [SUPER SLOW] ➡ [ON] is set.


Should I turn O.I.S. off when using a tripod?

Yes, when recording with a tripod, it is recommended to turn [O.I.S.] to [OFF] to obtain natural images. Disabling the optical image stabilizer function will prevent unintended corrections.

How do I adjust the optical image stabilizer settings for different shooting conditions?

1. Ensure O.I.S. is on: Select the [CAMERA] menu ➡ [SW MODE] ➡ [O.I.S.] ➡ [ON].

2. Select the desired mode: Select the [CAMERA] menu ➡ [SW MODE] ➡ [O.I.S. MODE] ➡ [NORMAL], [PAN/TILT], or [STABLE].

[NORMAL]: Standard setting for a good balance of correction for large and small camera shake.

[PAN/TILT]: Appropriate for shooting with significant panning and tilting movements.

[STABLE]: Appropriate for fixing a composition to shoot a subject with minimal movement.

Alternatively, assign [O.I.S. MODE] to a USER button. Each press of the button or touch of the icon cycles through the modes: [NORMAL] ➡ [PAN/TILT] ➡ [STABLE].


How do I turn the dynamic range stretcher (DRS) function on or off?

Select the [SCENE FILE] menu ➡ [DRS] ➡ [ON] or [OFF].

Alternatively, you can assign [DRS] to a USER button and press the button or touch the icon to toggle the function.


How do I set the effect level for the dynamic range stretcher (DRS)?

Select the compression level using the [SCENE FILE] menu ➡ [DRS EFFECT DEPTH].

When can the Dynamic Range Stretcher (DRS) function not be set?

The [DRS] function cannot be set when the [SYSTEM] menu ➡ [SUPER SLOW] ➡ [ON] is set.

How do I record a time stamp (date and/or time) onto the video?

1. Select the information you want to record in the [RECORDING] menu ➡ [TIME STAMP].

Choose from:

[OFF]: Does not superimpose the date and time.

[DATE]: Superimposes only the date.

[TIME]: Superimposes only the time.

[DATE&TIME]: Superimposes both the date and time. The date and time are displayed in the bottom-center of the LCD monitor.


When is the time stamp not recorded, even if enabled?

The time stamp is not recorded in the following cases:

• When the [SYSTEM] menu ➡ [SUPER SLOW] ➡ [ON] is set.

• When the [NETWORK] menu ➡ [NETWORK FUNC] ➡ [STREAMING] is set.

• (For CX20) When the [NETWORK] menu ➡ [NETWORK FUNC] ➡ [NDI HX2] is set.

• (For CX20) When the [RECORDING] menu ➡ [PROXY REC] ➡ [ON] is set.


How do I display the waveform monitor (WFM)?

Press the USER button assigned to [WFM] or touch the corresponding USER button icon. Press the button or touch the icon again to return to the normal display.

How can I set the display mode for the waveform monitor?

1. Select the display of the waveform monitor in the [VIDEO OUT/LCD/VF] menu ➡ [EI ASSIST] ➡ [WFM MODE].

Choose from:

[WAVE]: Displays the waveform.

[VECTOR]: Displays the vector scope.

[WAVE/VECTOR]: Displays both waveform and vector scope. Each press of the USER button assigned to [WFM] or touch of the icon cycles the display in the order: waveform, vector, no display.


How do I adjust the transparency (transmittance) of the waveform monitor?

1. Select the transmittance in the [VIDEO OUT/LCD/VF] menu ➡ [EI ASSIST] ➡ [WFM TRANSPARENCE].

2. Choose the desired level from [0%], [25%], or [50%].


Can the waveform monitor display be recorded?

No, the waveform monitor cannot be recorded. It is only a display overlay for monitoring purposes.

Is the waveform monitor displayed when using the enlarged display function of focus assist?

No, the waveform monitor is not displayed when using the enlarged display function in the focus assist function.

How do I use the digital zoom function?

Press the USER button to which [D.ZOOM] is assigned or touch the corresponding USER button icon. Each press or touch cycles the enlargement rate in the order: 2x, 5x, 10x, disabled. Note that image quality decreases as the enlargement ratio increases.

When can digital zoom not be used?

Digital zoom cannot be used in the following cases:

• When using the area mode function.

• When using the face detection/tracking AE&AF function.

• When [SYSTEM] menu ➡ [SUPER SLOW] is set to [ON].

Also, the digital zoom is canceled when the power is turned off.


How do I display the level gauge?

1. Select the [VIDEO OUT/LCD/VF] menu ➡ [LEVEL GAUGE] ➡ [LEVEL GAUGE] ➡ [ON].

Alternatively, you can press the USER button assigned to [LEVEL GAUGE] (default is ) or touch the corresponding icon to toggle the display.

The line is orange when inclined, changes to light blue, and then white when corrected (within approx. 30° horizontally/vertically).


Can the level gauge display be recorded?

No, the display of the level gauge cannot be recorded.

When is the level gauge not displayed?

The level gauge is not displayed when the enlarged display function of the focus assist function is enabled. Also, if [SELF SHOOT] is set to [MIRROR], the level gauge will not be displayed when recording yourself.

How do I set the current orientation as the reference for the level gauge?

Press the USER button assigned to [LEVEL GAUGE SET] or touch the corresponding USER button icon to set the current horizontal and vertical directions as the reference value (0° indication). To restore the default reference, go to [VIDEO OUT/LCD/VF] menu ➡ [LEVEL GAUGE] ➡ [LEVEL GAUGE RESET].

What is the Flash Band Compensation (FBC) function?

The Flash Band Compensation (FBC) function compensates for the phenomenon of light and dark horizontal bands (flash bands) that can appear in images recorded in environments where flashes from other cameras occur. It reduces the effect of these bands.

How do I enable the Flash Band Compensation (FBC) function?

You need to allocate the FBC function to a USER button. Go to the USER button assignment menu (see page 67 of the PDF) and assign [FBC] to a desired USER button. Pressing the assigned button or touching its icon will enable/disable the function. [FBC] is displayed on the screen when active.

When should I use the Flash Band Compensation (FBC) function?

It is recommended to use the FBC function in recording environments where flashes from other cameras are anticipated. It works whenever brightness changes greatly in the lower part of the screen, so it might operate in other situations too (like zooming on a bright window). Sufficient results are not guaranteed even when flashes are present, depending on the environment.

What visual effects might occur when Flash Band Compensation (FBC) is active?

The following phenomena may occur due to the FBC function and do not indicate a malfunction:

• Moving subjects appear to stop momentarily.

• Resolution drops when there are flashes.

• Horizontal lines are visible when there are flashes.


When can the Flash Band Compensation (FBC) function not be set/used?

FBC cannot be set in the following cases:

• In auto mode.

• When the frame rate of the [REC FORMAT] in the [SYSTEM] menu is 29.97p, 23.98p, or 25.00p.

• When the [SYSTEM] menu ➡ [SUPER SLOW] ➡ [ON] is set.

Additionally, when FBC is active, the shutter speed is set to 1/60 or 1/50 and cannot be adjusted.


How do I display the operation icon screen?

Either touch and hold the camera recording screen for approximately 2 seconds, or press the multidial when the [ICONS] indicator is displayed on the multi manual function display.

How do I exit the operation icon screen?

The unit returns to the camera image screen from the operation icon screen in the following cases:

• When the button is pressed.

• When anything other than the icons is touched.

• When the touch operation of the LCD monitor is not performed for approximately 5 seconds.


How do I use the operation icon screen to select scene files or execute USER functions?

Scene file icons (1 to 6): Either press the multidial with the cursor over the desired scene file icon (F1-F6) or touch the icon directly to select it. The name of the scene file is displayed below the icon number.

USER function icons ([USER7] to [USER13]): Either press the multidial with the cursor over the desired USER function icon or touch the icon directly to execute the function assigned to it. The name of the assigned function is displayed in the icon.


What is the Multi manual function?

The Multi manual function allows you to operate the multidial to change various settings and perform operations without displaying the main menu. You can switch between functions and adjust their settings directly from the recording screen display.

What functions can be controlled using the Multi manual function?

You can execute the following functions:

[ICONS]: Displays the operation icon screen.

[GAIN]: Sets the manual gain value.

[SHUTTER]: Sets the manual shutter speed.

[WB]: Sets the variable value for white balance (when WB is set to “VAR”).

[IRIS]: Sets the manual iris value.

[AE LEVEL]: Sets the exposure compensation value.

[AREA]: Adjusts the area size of the area mode function.

[AUDIO MON]: Adjusts the headphone volume.


How do I select and adjust a setting using the Multi manual function?

1. Make sure the function you want to adjust is enabled and set to manual mode (e.g., set Gain to manual mode to adjust Gain). For [WB], ensure white balance is set to “VAR”. For [AREA], press the USER button assigned to [AREA] to turn the function on.

2. Turn the multidial to cycle through the available multi manual functions ([GAIN], [SHUTTER], [WB], [IRIS], [AE LEVEL], [AREA]). The selected function’s display on the screen will be highlighted (usually in orange).

3. Press the multidial to confirm the selected function.

4. Turn the multidial again to adjust the value of the selected function.

5. Press the multidial to finalize the setting and end the adjustment. (Pressing exits without changing the setting).

Note: If [ICONS] is selected, pressing the multidial displays the operation icon screen instead of allowing adjustment.


How do I adjust the headphone volume using the Multi manual function?

1. Connect headphones to the headphone terminal.

2. Turn the multidial until [AUDIO MON] is displayed and highlighted.

3. Press the multidial.

4. Turn the multidial to adjust the volume level displayed on the screen. This does not change the recorded audio level.

5. Press the multidial to confirm the setting and exit. Pressing the button exits without changing the setting. If no operations are performed in Step 4, the setting adjustment ends automatically.


What operations can I perform from the thumbnail screen?

While viewing clip thumbnails on the LCD monitor, you can perform the following operations:

• Playback

• Delete

• Protect (only for clips recorded in MOV/MP4/AVCHD)

• (For CX20) Copy (only for clips recorded in P2/AVCHD)

• (For CX20) Re-connect (only for clips recorded in AVC-I100/AVC-150)

• (For CX18) Copy (only for clips recorded in AVCHD)

These operations can be done using the multidial or by touching the LCD monitor.


How do I switch the memory card slot for playback?

Press the button to switch the memory card (slot 1 or slot 2) whose clips are displayed for playback on the thumbnail screen.

How do I display the thumbnail screen?

Press the button while displaying the camera image screen. Press the button again to return to the camera image screen.

Which clips are displayed on the thumbnail screen?

The clips displayed depend on the selected file format in the [SYSTEM] menu ➡ [FILE FORMAT]. You can further filter the display using the clip status display options. When using CX20, you can select the P2 recording file format.

What do the clip status display options on the thumbnail screen mean?

The clip status display (item 1 on the screen diagram) indicates which clips are shown:

[ALL SLOT]: Displays all clips from all inserted memory cards (default when entering thumbnail screen).

[SLOT1]: Displays only clips recorded on the memory card in slot 1.

[SLOT2]: Displays only clips recorded on the memory card in slot 2.

[SLOT1→SLOT2]: Displayed during copy operation from slot 1 to slot 2.

[SLOT2→SLOT1]: Displayed during copy operation from slot 2 to slot 1.

[SAME FORMAT]: Displays only clips recorded in the same format as the current system format settings ([FREQUENCY]/[FILE FORMAT]/[REC FORMAT], plus [AUDIO SAMPLE RES.] for CX20).


What do the different file format icons on the thumbnail screen mean?

The icons (item 3) indicate the recording file format:

P2: P2 format selected.

MOV: MOV format selected.

MP4: MP4 format selected.

AVCHD: AVCHD format selected.

Icons with an asterisk (*) indicate the selected format when clips of other formats also exist on the memory cards (e.g., P2* means MOV, MP4, or AVCHD is selected, but at least one P2 clip exists).


What do the defective clip status icons (NG) on the thumbnail screen mean (CX20)?

The defective clip status icons (item 4, marked with *) indicate issues with P2 clips:

NG (Yellow): Displayed when P2 is selected, and there is at least one defective P2 clip that may be repairable.

NG (Red): Displayed when P2 is selected, and there is at least one defective P2 clip that cannot be repaired.

(No display): There are no defective P2 clips in the thumbnail screen.


How is the network connection status displayed on the thumbnail screen?

Item 6 displays the connection status:

(No display): Not connected to Wired LAN, Wireless LAN, or USB tethering. [NETWORK] menu ➡ [DEVICE SEL] ➡ [OFF].

Wireless icon (no ROP): Wireless LAN set, ROP not connected.

Wireless icon (error): Wireless LAN set, but not working correctly.

Wired icon (no ROP): Wired LAN set, ROP not connected.

Wired icon (error): Wired LAN set, but not working correctly.

USB icon (no ROP): USB tethering set, ROP not connected.

USB icon (error): USB tethering set, but not working correctly.


How is power status displayed on the thumbnail screen?

Item 7 shows the power status:

Battery icon: Displays the remaining battery level when powered by battery.

Plug icon: Displayed when powered by the AC adaptor.


How are clips that cannot be played back indicated on the thumbnail screen?

A symbol (item 9, looks like a crossed-out play symbol ‘▷̸’) is displayed on clips that cannot be played back by the unit, for example, due to standard violations or incompatible system frequency. A similar symbol (item 8 in the clip detail list) is also displayed.

How do I navigate between pages on the thumbnail screen?

Use the Page switching buttons (item 10):

[Δ]: Moves to the previous page.

[∇]: Moves to the next page.

The scroll bar (item 11) indicates which part of the whole thumbnail list is currently being viewed.

How are P2 clips recorded across multiple memory cards displayed (CX20)?

When P2 is selected as the recording file format, a clip recorded over multiple memory cards (spanned clip) is displayed as one single clip thumbnail.

What information is shown for each individual clip thumbnail?

Each clip thumbnail displays:

1. Thumbnail number: [0001] to [9999].

2. Resume play status: (Play icon) if resume play is enabled and playback was stopped mid-clip.

3. Recording pixels, system frequency: e.g., UHD/59.94p.

4. Recording file format, recording codec: e.g., 420 150M.

5. Protection status: (Key icon) if the clip is protected.

6. Standard time code/clip name: First 8 digits of start time code or clip file name.

7. Delete selection status: (Trash icon) if selected for deletion.

8. Clip that cannot be played back: (Crossed-out play icon).

9. Copy selection status: (Copy icon) if selected for copying.

10. Re-connect selection status*: (Link icon) if selected for re-connecting (P2, CX20).

11. Clip with proxy*: (P icon) if recorded with proxy (P2, CX20).

12. Defective clip*/unknown clip*: NG (yellow = repairable), NG (red = not repairable), ? (different P2 format) (P2, CX20).

13. Incomplete clip*: (Broken film icon) if part of a spanned P2 clip is missing (P2, CX20).

(* Displayed when using CX20 or specific formats)

How do I display detailed information for a specific clip?

1. On the thumbnail screen, use the cursor (multidial or touch) to highlight the desired clip.

2. Select the [THUMBNAIL] menu ➡ [CLIP] ➡ [INFORMATION].

The clip information screen will be displayed.


What information is shown on the clip information screen?

The clip information screen displays:

• Clip status icons (Cannot play back, Protected, Defective*, Unknown*, Incomplete*, Proxy*) (Items 1, 3)

• Thumbnail number (Item 2)

• Thumbnail image (Item 4)

• Clip name (Item 5)

• [START TC]: Time code value at the start of recording (Item 6)

• [START UB]: User bits value at the start of recording (Item 7)

• [DATE]: Date of recording (Item 8)

• [TIME]: Time at the start of recording (Item 9)

• [DURATION]: Time length of the clip (Item 10)

• [PIXEL/FREQ]: Recording format (resolution and frequency) (Item 11)

• [CODEC] or [CODEC/AUDIO]*: Recording file format and codec (and audio bits for AVC-I100/AVC-I50*) (Item 12)

• [FRAME RATE]: Frame rate for super slow recording (Item 13)

• [GAMMA]: Gamma setting of the clip (displayed if file format is not AVCHD) (Item 14)

(* Specific to CX20 or certain formats)

How do I play back a recorded clip?

1. Set the correct system settings for the clip you want to play:

– In [SYSTEM] menu ➡ [FREQUENCY], select the system frequency.

– In [SYSTEM] menu ➡ [FILE FORMAT], select the file format.

– In [SYSTEM] menu ➡ [REC FORMAT], select the signal format and codec mode.

2. Press the button to display the thumbnail screen.

3. (Optional) Press the

button, then go to [THUMBNAIL] menu ➡ [PLAYBACK] ➡ [CLIP SEL] to select the card slot ([ALL SLOT], [SLOT1], [SLOT2], [SAME FORMAT]).

4. Use the cursor (multidial or touch) to select the clip you want to play back.

5. Press the multidial or touch the selected clip thumbnail to start playback.

Note: Clips marked with ‘▷̸’ cannot be played back. For clips marked with ‘!’, check the clip information first.


How do I control playback using the touch screen icons?

During playback, touch the screen to display operation icons. Use them as follows:

Playback/pause: Touch the play (▷) or pause (II) icon.

Fast-reverse playback: Touch the reverse (ᐊᐊ) icon. Touch twice to increase speed.

Fast-forward playback: Touch the forward (▷▷) icon. Touch twice to increase speed.

Stop (return to thumbnail): Touch the stop (■) icon.

Skip playback: While playing, touch and slide right-to-left to skip forward, or left-to-right to skip backward (skips to previous clip start if within 3 sec of current clip start, otherwise skips to current clip start).

Slow playback: Touch and hold pause (II), then touch forward (▷) for slow forward, or reverse (ᐊ) for slow reverse. Touch play (▷) to return to normal.

Frame-by-frame playback: Touch pause (II), then touch forward (▷) for frame forward, or reverse (ᐊ) for frame reverse. Touch play (▷) to return to normal.

Direct playback: Touch or slide along the direct playback bar (A) at the bottom. Playback pauses during touch/slide and resumes upon release.

Icons disappear if not touched for a while; touch the screen to redisplay them.


Are there limitations or issues with playback?

Yes, be aware of the following:

• Operations might be slow for clips with large file sizes or when many clips are on the card.

• Playback stops when switching card slots if [CLIP SEL] is set to [ALL SLOT] or [SAME FORMAT]. Playback across 2 cards is not possible.

• Playback stops if the memory card is removed.

• Playback might be temporarily suspended or show a black screen due to clip switching.

• Compatibility issues may arise when playing clips recorded on other devices or playing clips from this unit on other devices, even with compatible standards.

• Clips recorded with devices other than this unit are not supported.


How do I adjust the audio volume during playback?

Operate the zoom lever on the camera body (not the handle):

• Towards : Raise the volume.

• Towards : Lower the volume.

The volume adjustment display appears briefly. If no operations are performed, the setting is finalized. The button is disabled during volume adjustment. The zoom lever on the handle cannot be used for this.


How do I enable Resume Play?

1. Select the [THUMBNAIL] menu ➡ [PLAYBACK] ➡ [RESUME PLAY] ➡ [ON].

When playback of a clip is stopped midway, a resume icon [▷] will be displayed on that clip in the thumbnail screen. The next time you select that clip for playback, it will start from the position where it was stopped.


When is Resume Play canceled?

Resume playback information (and the [▷] icon) is canceled in the following cases (the [RESUME PLAY] setting itself remains [ON] unless manually changed, but cannot be set to [OFF]):

• When the power is turned off.

• When the thumbnail screen is canceled by pressing the button.

• When the [THUMBNAIL] menu ➡ [PLAYBACK] ➡ [CLIP SEL] setting is changed.


How do I copy clips between memory cards?

(Note: CX20 can copy P2/AVCHD; CX18 can copy AVCHD only. MOV/MP4 cannot be copied.)

1. Press the button to display the thumbnail screen.

2. Press the

button.

3. Select [THUMBNAIL] menu ➡ [CLIP] ➡ [COPY] ➡ [SELECT]. (Alternatively, select [ALL] to copy all clips).

4. Select the copy direction: [SLOT1→SLOT2] or [SLOT2→SLOT1]. The thumbnail screen will display clips from the source card.

5. Select the clip(s) to copy. A copy icon appears on selected clips. (You can also press and hold the multidial to select).

6. Select the execute icon [➡].

7. When the confirmation message appears, select [SET]. Copying begins, and a progress bar is shown.

– (For CX20 P2 clips): If a clip with the same name exists, [OVERWRITE?] is displayed. Select [SET] to overwrite or [↩] to skip.

– To cancel midway, select [CANCEL].

8. When the completion message appears, select [↩].

Important: Always play back the copied clip to confirm it copied correctly before deleting the original.


What are the limitations or considerations when copying clips?

• Copying may take longer if there are many clips.

• MOV/MP4 format clips cannot be copied.

• Copying is not possible if the selected clip’s size exceeds the destination card’s available capacity.

• Copying is not possible if the destination card is write-protected.

• Copying is not possible if the maximum number of clips or playlist entries on the destination card would be exceeded.

• Clips recorded on other equipment or data from a computer may not be copyable.

• Protection settings are cleared when clips are copied.

• The order of copied clips cannot be changed.

• (For CX20): P2 clips exceeding 4 GB cannot be copied to a 32 GB or smaller memory card.

• (For CX20): P2 clips recorded over multiple memory cards cannot be copied to a single memory card.

• (For CX20): If a clip with proxy is copied, the proxy file is also copied.


How do I delete clips?

1. Press the button.

2. Press the

button.

3. Select [THUMBNAIL] menu ➡ [CLIP] ➡ [DELETE] ➡ [SELECT]. (Alternatively, select [ALL] to delete all displayed clips. Clips not currently displayed are not deleted).

4. Select the clip(s) to delete. A trash icon appears on selected clips. (You can also press and hold the multidial to select).

5. Select the [DEL] icon.

6. When the confirmation message appears, select [SET]. Deletion begins, and a progress bar is shown.

– To cancel midway, select [CANCEL].

7. When the completion message appears, select [↩].


What are the restrictions on deleting clips?

• Protected clips cannot be deleted.

• Clips cannot be deleted if the memory card containing them is write-protected.

• Clips that cannot be played back (thumbnail display is ‘!’) cannot be deleted.

• Deleting all clips may take some time if many clips were selected.

• (For CX20): When a clip with proxy is deleted, the proxy file is also deleted.


How do I protect or unprotect clips?

(Note: Only clips recorded in MOV, MP4, or AVCHD can be protected. P2 clips cannot be protected on the CX20.)

1. Press the button.

2. Press the

button.

3. Select [THUMBNAIL] menu ➡ [CLIP] ➡ [PROTECT] ➡ [SELECT].

4. Select the clip(s) to protect or unprotect in the thumbnail screen.

– A key icon (On) is displayed on the selected clip when protection is applied.

– Selecting a protected clip again removes the protection (icon disappears).

Protection cannot be applied if the card containing the clip is write-protected.


How do I restore (repair) clips?

Restoration may be needed if abnormal management information is detected (often due to power interruption during recording).

For MOV/MP4/AVCHD format:

• If abnormal management information is detected, an error message [“There are clips that need restoration.”] is displayed on the screen.

• Select [SET] in the error message screen.

• Once repair is complete, select [↩] in the confirmation message. It will return to the previous screen.

• If [↩] is displayed when an abnormal management information is detected while displaying the thumbnail, the clip cannot be repaired.

For P2 format (CX20):

• An error message is not displayed when P2 is selected as the recording file format. However, NG (Yellow) may appear on thumbnails indicating potentially repairable clips.

1. Press the button.

2. Press the

button.

3. Select the [THUMBNAIL] menu ➡ [CLIP] ➡ [REPAIR].

4. Select [YES].

• All defective P2 clips that may be repairable in the thumbnail screen are repaired.

Important Precautions:

• Do not remove the memory card, turn off power, or remove the battery/AC adaptor during restoration, as this may cause further damage.

• Use a sufficiently charged battery or the AC adaptor.

• Restoration may not be possible depending on the condition of the data.

• If restoration fails repeatedly, format the card (all data will be erased).

• Thumbnail display may become slower after restoration.

• (For CX20): The proxy data is deleted when a defective clip including a proxy data in P2 format is restored.


How do I link incomplete P2 clips (CX20)?

(Applies to linked P2 clips in AVC-I100 or AVC-I50 format that became incomplete, e.g., due to separate copying.)

1. Press the button.

2. Press the

button.

3. Select [THUMBNAIL] menu ➡ [CLIP] ➡ [RE-CONNECT].

4. Select [SELECT].

5. Select the incomplete clip(s) to link. A checkmark (✔) appears next to the thumbnail number. (Press and hold multidial also works).

6. Select [SET].

7. When the confirmation message appears, select [SET]. Linking starts.

8. When the completion message appears, select [↩].

Note: The incomplete icon ([ ]) may remain if not all clips constituting the original linked clip are present. Linking is not possible if the card is write-protected. If a clip with proxy is re-connected, the proxy file is also re-connected.


How do I record a still image from a video during playback?

1. During playback of a recorded video clip, navigate to the exact frame you want to capture as a still image. Using Pause, Slow-motion Playback, or Frame-by-frame Playback is convenient for this.

2. Touch the camera icon (📷) or press the multidial when the camera icon is highlighted.

The still image is recorded onto the memory card that is currently being played back. Playback will pause when the still image is recorded. The still image will have the same number of pixels as the recorded video.

Note: Recorded still images cannot be displayed in the thumbnail screen, played back, copied, or deleted using this unit. Recording fails if there is not enough space on the memory card ([INVALID] is displayed).


How do I set the output format for the SDI OUT terminal only?

To output only to the SDI OUT terminal, ensure the following menu settings:

• [VIDEO OUT/LCD/VF] menu ➡ [VIDEO OUT SEL] ➡ [SDI + HDMI OUTPUT] ➡ [OFF]

• [VIDEO OUT/LCD/VF] menu ➡ [VIDEO OUT SEL] ➡ [EXTERNAL OUT SEL] ➡ [SDI]

The actual output format depends on the [SYSTEM] menu settings ([FREQUENCY], [FILE FORMAT], [REC FORMAT]) and the [VIDEO OUT/LCD/VF] menu ➡ [VIDEO OUT SEL] ➡ [SDI OUT FORMAT] setting. See the tables provided in the PDF for specific format conversions. Note that 3840×2160 output is not supported via SDI.

What is the SDI output format during playback?

The output format when playing back from the thumbnail screen via SDI is as follows:

• If the playback clip’s recording resolution is the same as the current [SYSTEM] ➡ [REC FORMAT] setting, the output format will be the one set in [VIDEO OUT/LCD/VF] ➡ [VIDEO OUT SEL] ➡ [SDI OUT FORMAT].

• If the playback clip’s recording resolution is different from the current [SYSTEM] ➡ [REC FORMAT] setting, the output format will be the factory setting of [SDI OUT FORMAT].


How do I set the output format for the HDMI terminal only?

To output only to the HDMI terminal, ensure the following menu settings:

• [VIDEO OUT/LCD/VF] menu ➡ [VIDEO OUT SEL] ➡ [SDI + HDMI OUTPUT] ➡ [OFF]

• [VIDEO OUT/LCD/VF] menu ➡ [VIDEO OUT SEL] ➡ [EXTERNAL OUT SEL] ➡ [HDMI]

The actual output format depends on the [SYSTEM] menu settings ([FREQUENCY], [FILE FORMAT], [REC FORMAT]) and the [VIDEO OUT/LCD/VF] menu ➡ [VIDEO OUT SEL] ➡ [HDMI OUT FORMAT] setting. See the tables provided in the PDF for specific format conversions.

What is the HDMI output format during playback?

The output format when playing back from the thumbnail screen via HDMI is as follows:

• If the playback clip’s recording resolution is the same as the current [SYSTEM] ➡ [REC FORMAT] setting, the output format will be the one set in [VIDEO OUT/LCD/VF] ➡ [VIDEO OUT SEL] ➡ [HDMI OUT FORMAT].

• If the playback clip’s recording resolution is different from the current [SYSTEM] ➡ [REC FORMAT] setting, the output format will be the factory setting of [HDMI OUT FORMAT].


How do I enable simultaneous output to both SDI and HDMI terminals?

Set the following menu option:

• [VIDEO OUT/LCD/VF] menu ➡ [VIDEO OUT SEL] ➡ [SDI + HDMI OUTPUT] ➡ [ON]

The output formats depend on the [SYSTEM] menu settings ([FREQUENCY], [FILE FORMAT], [REC FORMAT]) and the specific settings for [SDI OUT FORMAT] and [HDMI OUT FORMAT]. See the tables provided in the PDF for format conversions during simultaneous output.

What are the limitations when simultaneous SDI and HDMI output is enabled?

If [SDI + HDMI OUTPUT] is [ON]:

• [HDMI OUT FORMAT] cannot be set to [720x480p] or [720x576p].

• [SDI OUT FORMAT] and [HDMI OUT FORMAT] will automatically have the same frame rate settings. Changing one may change the other.

• Only one display (either the LCD monitor or the viewfinder) will illuminate at a time.


How do I set whether the LCD monitor or viewfinder is active during simultaneous SDI/HDMI output?

When [SDI + HDMI OUTPUT] is [ON], you can set the display priority:

1. Select [VIDEO OUT/LCD/VF] menu ➡ [VIDEO OUT SEL] ➡ [VF].

2. Choose either [VF PRIORITY] or [LCD].

[VF PRIORITY]: LCD monitor turns on when opened (if viewfinder is closed). Viewfinder turns on (and LCD turns off) when the viewfinder is pulled out.

[LCD]: LCD monitor turns on when extracted. The viewfinder does not turn on.

Alternatively, assign [VF] to a USER button. Pressing the button toggles between [VF PRIORITY] and [LCD] modes.


What happens when a [CARD ERROR <SLOT 1>]/[CARD ERROR <SLOT 2>] alert appears?

A data error caused by the memory card has occurred during recording or playback.

The tally lamp and all of the card access lamps (orange) flash 4 times each second, and an alarm sounds.

When it was recording:

• Recording is stopped.

• The memory card where the error has occurred is write protected after recording stops. Replace the memory card in the card slot where the error has occurred.

When it was playing back:

• Playback is stopped.


What happens when the [END] indicator appears on the Memory card status display?

The remaining recording capacity of the memory card has exhausted during recording.

The tally lamp and all of the card access lamps (orange) flash 4 times each second, and an alarm sounds.

• Recording is stopped.

• Replace the memory card or delete unnecessary clips.


What does the flashing red battery icon (once every second) indicate?

The battery is almost consumed.

The Tally lamp flashes once every second.

• The current operation will continue.

• Replace with a fully charged battery, or connect the AC adaptor.


What does the flashing remaining recording capacity display indicate?

The remaining recording capacity of the memory card is getting low.

The Tally lamp flashes once every second.

• Recording will continue.

• Replace the memory card as necessary.


What does the [SIMUL REC WARNING <SLOT 1>]/[SIMUL REC WARNING <SLOT 2>] alert mean?

Description:

• An error has occurred in one of the memory cards during simultaneous recording.

• Recording has been attempted while the number of clips has exceeded the limit on one of the memory cards during simultaneous recording.

Behavior and Cause:

• Recording to the other memory card will continue.

• Recording to the other memory card will continue.

• [SIMUL REC WARNING <SLOT 1>] [<OVER MAX NUM. OF CLIPS>]/[SIMUL REC WARNING <SLOT 2>] [<OVER MAX NUM. OF CLIPS>] is displayed in the warning display field of the STATUS screen for the mode check.

• Replace the memory card or delete unnecessary clips.


What does the [BACKGROUND REC WARNING <SLOT 1>]/[BACKGROUND REC WARNING <SLOT 2>] alert mean?

Description:

• An error has occurred in one of the memory cards during background recording.

• Recording has been attempted while the number of clips has exceeded the limit on one of the memory cards during background recording.

Behavior and Cause:

• Recording to the other memory card will continue.

• Recording to the other memory card will continue.

• [BACKGROUND REC WARNING <SLOT 1>] [<OVER MAX NUM. OF CLIPS>]/ [BACKGROUND REC WARNING <SLOT 2>] [<OVER MAX NUM. OF CLIPS>] is displayed in the warning display field of the STATUS screen for the mode check.

• Replace the memory card or delete unnecessary clips.


What should I do if the [REINSERT OR CHECK CARD <SLOT 1>]/[REINSERT OR CHECK CARD <SLOT 2>] alert appears?

Description:

The memory card cannot be recognized properly because a recording medium which is not supported has been inserted or there is dirt on the terminal of the memory card.

Behavior and Cause:

• Check the memory card that is inserted.

• Insert the memory card again if displayed when inserting a memory card.


What does the [FORMAT ERROR CARD <SLOT 1>]/[FORMAT ERROR CARD <SLOT 2>] alert mean?

Description:

A memory card with management information out of specifications has been inserted.

(Include when the system frequency (59.94 Hz system or 50.00 Hz system) for the AVCHD format of the memory card is different from the setting in the [SYSTEM] menu > [FREQUENCY])

Behavior and Cause:

• Insert a memory card that can record.

• The system frequency information for the AVCHD format is confirmed at the time of formatting or at the first recording.


What does the [NOT SDXC CARD <SLOT 1>]/[NOT SDXC CARD SLOT 2>] alert mean?

Description:

When [FILE FORMAT] is set to MOV format/MP4 format, there is a memory card inserted to which MOV format/MP4 format data cannot be recorded.

Behavior and Cause:

CX20

• Insert a SDXC memory card or 64 GB microP2 card.

CX18

• Insert a SDXC memory card.


What does the [INCOMPATIBLE CARD <SLOT 1>]/[INCOMPATIBLE CARD <SLOT 2>] alert mean?

Description:

A memory card that may not be able to record due to slow writing speed has been inserted.

Behavior and Cause:

• The current operation will continue.

• Use a memory card with sufficient writing speed.


What does the [DIR NG CARD <SLOT 1>]/[DIR NG CARD <SLOT 2>] message indicate?

Description:

A memory card with inappropriate directory placement is inserted when [FILE FORMAT] is set to P2 format.

Behavior and Cause:

• The current operation will continue.

• Take a backup of the card immediately, and use again after formatting.


What does the [RUN DOWN CARD SLOT 1>]/[RUN DOWN CARD <SLOT 2>] message indicate?

Description:

A microP2 card exceeding the specified number of overwrites is inserted.

Behavior and Cause:

• The current operation will continue.

• Replacement of the memory card is recommended.


What does the [SD CARD SLOT 1>]/[SD CARD <SLOT 2>] message indicate when FILE FORMAT is set to P2?

Description:

SDHC memory card is inserted when [FILE FORMAT] is set to P2 format.

Behavior and Cause:

• The current operation will continue.

• Recording to a SDXC memory card/microP2 card is recommended.


What does the [BACKUP BATT EMPTY] message mean?

Description:

A drop in the voltage of the backup battery for the internal clock was detected when the power button was pressed to turn the power on.

Behavior and Cause:

• The current operation will continue.

• Set the date/time again after charging the built-in battery.


Why does the [CANNOT PLAY.] message appear?

Description:

This is a clip that cannot be played back. (When it cannot be played back due to difference of the system frequency, etc.) An error has occurred during playback, and the playback has stopped.

Behavior and Cause:

• Confirm if the system frequency of the clip is the same as the system frequency of the unit.

• Check the clip.


Why does the [CANNOT DELETE.] message appear?

Description:

This is a clip that cannot be deleted.

Behavior and Cause:

• Match the device and content versions.


What does the [CANNOT RECORD. THE NUMBER OF CLIPS HAS EXCEEDED THE MAXIMUM LIMIT.] message mean?

Description:

The number of clips that can be recorded has reached the maximum.

Behavior and Cause:

• Replace the memory card or delete unnecessary clips.


What should I do if the [CARD ERROR. PLEASE REFORMAT.] message appears?

Description:

Formatting of the memory card has failed.

Behavior and Cause:

• Format it again.


Why does the [CANNOT RE-CONNECT.] message appear?

Description:

As the clips are not ones that have been recorded across multiple memory cards they cannot be re-connected.

Behavior and Cause:

• Check the selected clips.


Why does the [COPY IMPOSSIBLE. TOO LARGE CLIP CONTAINED.] message appear?

Description:

The file for P2 clip exceeding 4 GB cannot be copied to a memory card with 32 GB or less.

Behavior and Cause:

• Copy to a memory card with the capacity exceeding 32 GB.


Why does the [CANNOT COPY TO SAME CARD.] message appear?

Description:

The clip recorded over multiple memory cards cannot be copied to a same card.

Behavior and Cause:

• Copy to a card not containing a clip that is recorded over multiple memory cards.


What does the [Repair failed.] message mean?

Description:

Repairing the clip where an error occurred has failed because the power was disconnected or the memory card was removed during recording. Restoring of the management information has failed.

Behavior and Cause:

• Check the memory card.


What does the [UNABLE TO FORMAT.] message mean?

Description:

This memory card cannot be formatted.

Behavior and Cause:

• Check the memory card.


Why does the [CANNOT PROTECT.] message appear?

Description:

This is a clip that cannot be protected.

Behavior and Cause:

• Match the device and content versions.


What should I do if the [THE CLIP IS PROTECTED. PLEASE CANCEL PROTECTION.] message appears?

Description:

The clip is protected so it cannot be deleted.

Behavior and Cause:

• Cancel the protect on the clip.


What does the [THUMBNAIL DATA ERROR IS DETECTED.] message mean?

Description:

An error occurred in the thumbnail information of the memory card.

Behavior and Cause:

• Restoring of the management information is performed automatically after this.


Why does the [CANNOT RECORD – INCOMPATIBLE CONTROL DATA.] message appear?

Description:

The version of the management information on the memory card is not supported.

Behavior and Cause:

• Match the device and content versions.


Why does the [CANNOT SET.] message appear?

Description:

This cannot be set.

Behavior and Cause:

• Perform the setting after making it possible to set.


Why does the [THIS CLIP CANNOT BE COPIED.] message appear?

Description:

The clip cannot be copied.

Behavior and Cause:

• Copy the clips other than the corresponding clip.


What does the [CONTROL DATA ERROR HAS BEEN DETECTED. (SD CARD)] message mean?

Description:

An error occurred in the management information of the memory card.

Behavior and Cause:

• Restoring of the management information is performed automatically after this.


What should I do if the [COPY FAILED. PLEASE CHECK THE CARD.] message appears?

Description:

The clip has failed to copy due to an error in the memory card.

Behavior and Cause:

• Check the memory card.


Why does the [CANNOT COPY – THE NUMBER OF CLIPS HAS REACHED MAXIMUM.] message appear?

Description:

The number of clips that can be copied has reached the maximum.

Behavior and Cause:

• Replace the memory card in the copy destination or delete unnecessary clips.


What should I do if the [LOW BATTERY. PLEASE CONNECT AC ADAPTOR OR CHANGE BATTERY.] message appears during copy or firmware update?

Description:

It is trying to copy a clip or update the firmware of the unit when the remaining battery level is insufficient.

Behavior and Cause:

• Replace with a fully charged battery, or connect the AC adaptor.


Why does the [CANNOT PLAY THIS CLIP ON THIS MODEL.] message appear?

Description:

This is a clip that cannot be played back with the unit.

Behavior and Cause:

• Playback on a device that can playback.


Why does the [Cannot copy: contains recordings from other devices.] message appear?

Description:

The clip recorded in other device cannot be copied.

Behavior and Cause:

• Copy the clips other than the corresponding clip.


What does the [INVALID] message mean?

Description:

Operation is disabled.

Behavior and Cause:

• Operate after the operation becomes enabled.


Why does the [Cannot record – Playlist capacity is full.] message appear?

Description:

The unit tried to record on a memory card where the number of playlists for recording has reached the maximum.

Behavior and Cause:

• Replace the memory card or delete unnecessary clips.


Why does the [Cannot copy – Playlist capacity is full.] message appear?

Description:

The unit tried to copy to a memory card where the number of playlists for recording has reached the maximum.

Behavior and Cause:

• Replace the memory card or delete unnecessary clips.


What does the [Exceeds capacity. Please reselect.] message mean during copy?

Description:

The remaining recording capacity of the memory card for the copy destination is insufficient.

Behavior and Cause:

• Select the clip to copy again, or secure enough space in the remaining recording capacity on the memory card for the copy destination.


What should I do if the [Check the destination media.] message appears during copy?

Description:

An error has occurred on the memory card for the copy destination while copying.

Behavior and Cause:

• Confirm the memory card for the copy destination.


What do the [LOAD NG] or [SAVE NG] messages mean?

Description:

Loading of the scene file has failed.

Writing of the scene file has failed.

Behavior and Cause:

• Check the memory card.

• Check the memory card.


What does the [DISCONNECT USB CABLE.] message mean?

Description:

Due to an OS non-compatible error, 5 minutes has elapsed until the service mode connection is established.

Behavior and Cause:

• Confirm if the OS in use is supported by the unit.


What does the [CARD LOCKED.] message mean?

Description:

The unit tried to protect or delete a clip on a memory card that has been locked.

The unit tried to copy a clip to the memory card that has been locked.

Behavior and Cause:

• Unlock the memory card.


Why does the [CANNOT SELECT MORE CLIPS.] message appear?

Description:

It has tried to select more than 99 clips.

Behavior and Cause:

• Execute the process such as copying by every 99 clips.


What does the [SELECT THE CLIP TO BE DELETED.] message mean?

Description:

It has tried to delete a clip without choosing any.

Behavior and Cause:

• Select a clip to be deleted.


What does the [SELECT THE CLIPS TO COPY.] message mean?

Description:

It has tried to copy a clip without choosing any.

Behavior and Cause:

• Select a clip to be copied.


What does the [SELECT THE CLIP TO RE-CONNECT.] message mean?

Description:

Re-connecting was tried to be executed without choosing any clips.

Behavior and Cause:

• Select the clips to be re-connected.


Why does the [Insert a card in slot 1.] or [Insert a card in slot 2.] message appear during copy?

Description:

Copying was tried to be executed without inserting a memory card into card slot 1.

Copying was tried to be executed without inserting a memory card into card slot 2.

Behavior and Cause:

• Insert a memory card into card slot 1.

• Insert a memory card into card slot 2.


What does the [REINSERT OR CHECK CARD <SLOT 1>]/[REINSERT OR CHECK CARD <SLOT 2>] message mean when trying to copy?

Description:

It has tried to copy to an error card.

Behavior and Cause:

• Check the memory card.


Why does the [CANNOT COPY.] message appear when copying AVCHD content?

Description:

Copying was attempted while the system frequency (59.94 Hz and 50.00 Hz) of the memory card to copy from and the memory card to copy to are different for content recorded in AVCHD format.

Behavior and Cause:

• Set the same system frequency (59.94 Hz system or 50.00 Hz system) for the content of the memory card to copy from and the memory card to copy to.

• The system frequency information for the AVCHD format is confirmed at the time of formatting or at the first recording.


Why does the [CANNOT RECORD.] message appear?

Description:

Cannot be recorded.

Behavior and Cause:

• Perform recording after making it possible.


What does the [REC PAUSE INVALID] message mean?

Description:

The unit tried to stop the next recording before the previous recording finished writing to the memory card.

Behavior and Cause:

• Stop recording after writing to the memory card is complete. Recording can be stopped after the message that is displayed disappears.


What does the [WRITE PROTECTED] message mean?

Description:

The memory card has been write-protected.

Behavior and Cause:

• Insert a memory card with write access.


Which recording functions cannot be used simultaneously?

Meaning of the symbols: ✓: Can be used simultaneously. -: Cannot be used simultaneously. *Available for setting when using CX20
Recording function to additionally set Recording function that is set
Pre-recording Relay recording Simultaneous recording Interval recording
Pre-recording
Relay recording
Simultaneous recording
Interval recording
Background recording
Super slow recording
Proxy recording*

Recording function to additionally set Recording function that is set
Background recording Super slow recording Proxy recording*
Pre-recording
Relay recording
Simultaneous recording
Interval recording
Background recording
Super slow recording
Proxy recording*

How do I update the unit’s firmware?

First, confirm the current firmware version via [OTHERS] menu → [INFORMATION] → [VERSION].

Visit the support website (https://panasonic.jp/support/global/cs/ag/index.html – English only, as of January 2025) to check for the latest firmware information and download the firmware if necessary.

• Update is completed by loading the downloaded file to the unit via the memory card. Insert the memory card that stores the update file into card slot 1, and select the [OTHERS] menu → [INFORMATION] → [UPDATE].

• When updating the firmware, use the AC adaptor or sufficiently charged battery.

• Do not turn off the power while updating the firmware. Rewriting of the firmware may fail and the unit may not be activated.


Can this unit connect directly to public wireless LAN or telecommunication lines?

No, this product cannot be connected directly to the communication lines (including public wireless LAN) of telecommunications companies (mobile communications companies, fixed-line communications companies, Internet providers, etc.). Be sure to connect via a router, etc., when connecting this product to the Internet.

What precautions should be taken when using the wireless LAN function?

Use as a wireless LAN device: When using equipment or computer systems that require more reliable security than wireless LAN devices, ensure that the appropriate measures are taken for safety designs and defects for the systems used. Panasonic will not take any responsibility for any damage that arises when using this unit for any purpose other than as a wireless LAN device.

Use where sold: Use of the wireless LAN function of this unit is presumed to be in countries where this unit is sold. There is the risk that this unit violates the radiowave regulations if used in countries other than those where this unit is sold, and Panasonic takes no responsibility for any violations.

Risk of interception: Please note that there is the risk that data sent and received via radio waves may be intercepted by a third party.

Avoid interference: Do not use this unit in areas with magnetic fields, static electricity or interference, such as near microwave ovens. Radio waves may not reach this unit. Using this unit near devices such as cordless telephones or any other wireless LAN device that use the 2.4 GHz radio wave band may cause a decrease in performance in both devices.

Authorized networks only: Do not connect to the wireless network you are not authorised to use. When this unit utilises its wireless LAN function, wireless networks will be searched automatically. When this happens, wireless networks that you are not authorised to use (SSID) may be displayed, however do not attempt to connect to the network as it may be considered as unauthorised access. (SSID refers to the name of device that is used to identify a network over a wireless LAN connection.)

Before use: To use the wireless LAN function on this unit, you need a wireless access point or a device connected that has wireless LAN functionality. For the operations and settings of the device you are using, such as iPhone/iPad or Android handset, refer to the operating instructions for your device.

• This unit cannot be connected to wireless LAN devices via public wireless LAN environments.

• When using a wireless access point, we strongly recommend that you set a encryption to maintain information security.

• Depending on the signal status, it may not be possible to connect to wireless LAN devices via a network.

• If the wireless LAN connection is not working well, set up so the wireless LAN transmitter faces towards the wireless LAN device.

• When the battery indicator is flashing red, the connection with other equipment may not start or the connection may be disrupted.

• When you are using the wireless LAN function of this unit, the wireless LAN transmitter may become warm but this does not indicate a malfunction.


How should I clean the main unit?

• Remove the battery or disconnect the AC cable from the power outlet before cleaning.

• Do not use benzine or thinner to clean the unit. Using benzine or thinner may cause deformation or peeling off of the paint of the main unit.

• Wipe the main unit with a soft and clean cloth. For heavy dirt, wipe with a cloth soaked in kitchen detergent diluted with water, and then with a dry cloth.

• When using a chemical dust cloth, follow the instructions that came with the cloth.


How should I store the main unit and battery?

Remove the battery from the main unit when storing. Store them in a place where humidity is low and temperature is relatively constant.

When storing the unit, it is recommended that you place a desiccant (silica gel) in with it.

• Recommended temperature: 15 °C to 25 °C (59 °F to 77 °F)

• Recommended relative humidity: 40 % to 60 %

Main unit:

• Wrap in a soft cloth to prevent dust from getting inside.


What are the cautions for storing batteries?

• The battery life shortens where the temperature is extremely high or low.

• Storing in a place where there is heavy oil smoke or dust may lead to malfunctions due to rust on terminal connectors, etc.

• Do not let the battery terminal contact a metal object (such as a necklace or hairpin). Short circuit may occur between terminals and it may lead to heat generation. Touching on a heated part may cause severe burns.

• Store the battery with electrically discharged. For long-term storage, it is recommended to charge the battery at least once a year and use it up completely on the unit before storing it again.

• Remove dust and other debris that gather on the contacts of the battery.


What are the cautions for storing memory cards?

• Do not allow dirt, water, or other foreign objects to get into the contacts on the back of the card.

• If you remove it from the unit, be sure to put it in its case.

• Do not place SD cards in the following areas:

– Where corrosive gases, etc., may be generated

– In places exposed to direct sunlight, or places with high temperatures such as near heating devices

– Where there is excessive moisture or dust

– Locations susceptible to significant difference in temperature (condensation can occur.)

– Where static electricity or electromagnetic waves occur


How do I change the time code display during playback?

Each time you press the USER button assigned to [COUNTER], the display changes in the order [TCR **:**:**:**], [UBR ** ** ** **], [CLIP *: **: **: **], no display.

What playback status icons are displayed?

The status of playback is displayed only during playback:

■: Stop

►: Playback

■■: Pause

◄◄: Frame-by-frame rewind

►►: Frame-by-frame

►►►: Fast-forward playback (10x speed)

►►►►►: Fast-forward playback (20× speed)

◄◄◄: Fast-reverse playback (10x speed)

◄◄◄◄◄: Fast-reverse playback (20× speed)

►► (small): Slow playback

◄ (small): Reverse slow playback


How can I record a still picture during playback?

Touching the still picture recording icon while playing back or while paused records the scene as a still picture.

How do I operate playback using the navigation icons?

Operate by touching the icon:

►►►: Fast-forward playback

◄◄◄: Fast-reverse playback

■: Stop

►/■■: Playback/pause


How can I check the unit’s settings and status?

Press the button while the camera image screen is displayed to hide most of the items. Press the button for 1 second or more while the camera image screen is displayed to display the STATUS screen of the mode check and check the shooting status.

Which items are displayed on the Camera Image Screen, STATUS Screen, and Playback Screen?

The following table indicates each item to display/hide in each screen. “✓” indicates displaying and “—” indicates hiding. You can select to display or hide each item in the [VIDEO OUT/LCD/VF] menu → [INDICATOR].

*1 Not displayed if status is not applicable.

*2 Displays when remaining recording capacity/battery level is low.

*3 Display position differs in playback screen.

*4 Displays when the multidial is pressed; clears after approx. 3 seconds.

No Item Camera image screen When the button is pressed STATUS Playback screen
1Time code
2Frame rate
3<AUTO/MANU> switch
4Message display area for stop of cooling fan
5Recording status✓*1
6Remaining recording capacity and status of the memory card—*2✓*2
7External equipment recording operation control status (<SDI OUT>/<HDMI> terminal)
8Special recording function
92-slot function
10Flash band compensation function
11Streaming status
12Dynamic range stretcher function
13Connection status of the wired LAN, wireless LAN or USB tethering
14Power status—*2✓*2
15Audio level meter
16Luminance of Y GET
17Gain
18ND filter
19Date and time information
20Shutter speed
21Auto iris control status
22AE level
23Iris
24Zoom
25System resolution/system frequency
26Recording format
27Clip name✓*3
28Recommended ND filter
29Message display area
30Level gauge
31Main face frame (orange)/Face detection frame (white)
32Tracking frame (green)
33Error display of auto white balance
34Error display of auto black balance
35Remote control status in an IP connection
36Multi manual function✓*4
37Color temperature
38Optical image stabilizer function
39Scene file name
40Area mode function, face detection/tracking AE&AF function
41Waveform monitor
42Temperature increase warning
43IR recording
44Digital zoom
45Focus
46Audio monitor volume adjustment

How do I access and navigate the mode check screens?

The unit’s settings and status can be displayed on the viewfinder or LCD monitor screen for check. Press the button for 1 second or more while displaying the camera image screen to display the STATUS screen of the mode check. Each time you press the button, the display switches in the order STATUS screen, FUNCTION screen, AUDIO screen, SWITCH screen, NETWORK screen, camera image screen. Each screen of the mode check is displayed for approximately 5 seconds. The screen does not switch while the button is pressed. Press the button while each screen is displayed to return to the camera image screen.

When is the mode check screen unavailable?

The mode check screen cannot be displayed even when you press the button in the following case:

• When the [VIDEO OUT/LCD/VF] menu → [LCD] → [SELF SHOOT] → [MIRROR] is set and the LCD monitor is rotated toward the lens (when mirror shooting)


What information is shown on the FUNCTION screen in the mode check display?

Displays the video output settings and information of the recording media.
Item GroupItemDescription
[VIDEO OUT] [VIDEO OUT SEL] Displays the external output destination.
[SDI+HDMI]: When [VIDEO OUT/LCD/VF] menu → [VIDEO OUT SEL] → [SDI + HDMI OUTPUT] is set to [ON]
[SDI]: When [VIDEO OUT/LCD/VF] menu → [VIDEO OUT SEL] → [EXTERNAL OUT SEL] is set to [SDI]
[HDMI]: When [VIDEO OUT/LCD/VF] menu → [VIDEO OUT SEL] → [EXTERNAL OUT SEL] is set to [HDMI]
[SDI OUT FORMAT]Displays with [1920×1080p]/[1920×1080i]/[1920×1080PsF]/[1280×720p] the signals output through the <SDI OUT> terminal.
[SDI OUT CHAR]Displays with [ON]/[OFF] whether the characters output through the <SDI OUT> terminal are superimposed.
[HDMI OUT FORMAT]Displays with [3840×2160p]/[3840×2160p(420/8bit)]/[1920×1080p]/[1920×1080i]/[1280×720p]/[720×480p]/[720×576p] the signals output through the <HDMI> terminal.
[HDMI OUT CHAR]Displays with [ON]/[OFF] whether the characters output through the <HDMI> terminal are superimposed.
[CARD STATUS] [TOTAL]Displays the remaining recording capacity/total capacity of the memory cards in the card slot 1 and the card slot 2.
[SLOT1]Displays the status* and remaining recording capacity/total capacity of the memory card in card slot 1.
[SLOT2]Displays the status* and remaining recording capacity/total capacity of the memory card in card slot 2.

What do the different memory card statuses mean in the mode check display?

The status of the memory card that is displayed are following types:

[NO CARD]: Memory card is not inserted.

[UNSUPPORTED]: Memory card is not supported.

[FORMAT ERROR]: Memory card cannot be used. (Format error)

[PROTECTED]: It is write protected. (The write-protection switch of the memory card is set to the LOCK side)

[NO REMAIN]: There is no remaining recording capacity.

[NOT SDXC]: SDXC memory card is not inserted in the MOV recording/MP4 recording.

Cases other than above: The remaining recording capacity is displayed in 0% through 100%.

*(For the CX20) When set to [NETWORK] menu → [NETWORK FUNC] → [NDI HX2], the memory card status is not displayed.


What information is shown on the AUDIO screen in the mode check display?

Displays the audio input/output settings and the audio level meter.
Item GroupItemSettingDescription
[AUDIO] [SOURCE] [CH1]/[CH2] Displays the audio recorded to each channel.
• When the handle unit is attached to the main unit:
[CH1]: [INT(L)]/[MIC(L)]/[INPUT1(MIC)]/[INPUT1(LINE)]/[INPUT1(MIC+48V)]
[CH2]: [INT(R)]/[MIC(R)]/[INPUT1(MIC)]/[INPUT1(LINE)]/[INPUT1(MIC+48V)]/[INPUT2(MIC)]/[INPUT2(LINE)]/[INPUT2(MIC+48V)]
• When the handle unit is not attached to the main unit:
[CH1]: [INT(L)]/[MIC(L)]
[CH2]: [INT(R)]/[MIC(R)]
[LEVEL][CH1]/[CH2]Displays the adjustment method of the recording level of the audio for each channel with [AUTO]/[MANU].
[LIMITER][CH1]/[CH2]Displays enable/disable of limiter for each channel with [ON]/[OFF]. Displays [—] when the adjustment method of the recording level of the audio is set to [AUTO].
[LOWCUT][CH1]/[CH2]Displays enable/disable of low-cut filter for each channel with [ON]/[OFF].
Audio level meterEnlarges the display of the audio level meter displayed on the camera image screen.
[AUDIO OUT]Displays with [CH1]/[CH2]/[CH1/2 STEREO]/[CH1/2 MIX] the audio channel format output from the headphone jack and the built-in speaker.
[HANDLE][HANDLE STATUS]Displays with [ATTACHED]/[DETACHED] whether the handle unit is attached.

What information is shown on the SWITCH screen in the mode check display?

Displays the values assigned to the USER switch, super gain, and white balance.
Item GroupItemDescription
[USER SW][1] to [6]Displays the function assigned to <USER1> through <USER6> buttons.
[OTHER ASSIGN] [S.GAIN]Displays the list of gain values assigned as a super gain.
[WHITE BAL A]Displays the setting status of the [Ach] of the white balance as either [OK] or [NG]. Displays [ATW] when the auto tracking white balance function is assigned.
[WHITE BAL B]Displays the setting status of the [Bch] of the white balance as either [OK] or [NG]. Displays [ATW] when the auto tracking white balance function is assigned.
[WHITE BAL PRST]Displays the color temperature assigned to the “Preset” of white balance. Displays [ATW] when the auto tracking white balance function is assigned. Color temperature and [VAR] are displayed when “VAR” is assigned.

What information is shown on the NETWORK screen in the mode check display?

Displays the settings of the network function. (*1 Displayed when using CX20, *2 Not displayed when [NETWORK FUNC] is [OFF] or [DEVICE SEL] is [OFF])
Item GroupItemDescription
[NETWORK] [DEVICE SEL]Displays the device used for network connection in [USB-LAN] (wired LAN)/[WLAN] (wireless LAN)/[USB TETHERING] (USB tethering)/[OFF] (Off).
[NETWORK FUNC]Displays the network function of the unit with [STREAMING]/[NDI HX2]*1/[OFF].
[STRM PROTOCOL]*2Displays the [NETWORK] menu → [STREAMING] → [STREAMING PROTOCOL] setting value as [RTMP(S)]/[RTSP].
[STRM FORMAT]*2Displays the streaming format.
[IP REMOTE]Displays enable/disable of the IP remote function with [ENABLE]/[DISABLE].
[IPv4 ADDRESS]Displays the IP address of IPv4. It is not displayed when set to the [NETWORK] menu → [DEVICE SEL] → [OFF].

How do I connect headphones?

Connect headphones (commercially-available) to the headphone terminal (3.5 mm diameter stereo mini jack). Audio is not output from the built-in speaker when headphones are connected to the headphone terminal.

How do I connect a remote control unit?

Connect the remote control unit (commercially-available) to the <REMOTE> terminal (2.5 mm diameter super mini jack) to operate some of the functions remotely.

How do I connect a TV or monitor?

A TV or monitor can be connected as shown in the figure.

• Use a BNC cable (commercially-available) to connect the <SDI OUT> terminal to the TV/monitor.

• Use an HDMI cable (commercially-available) to connect the <HDMI> terminal to the TV/monitor.


Can I view 4K video on a connected TV/monitor?

By connecting this unit to a 4K video compatible TV/monitor using an HDMI cable, and playing back clips recorded with a recording format that has a resolution of UHD (3840×2160), you can enjoy the finely detailed video provided by 4K videos. If the TV/monitor is not compatible with 4K video, you can set [HDMI OUT FORMAT] and reduce the output resolution for playback.

What precautions should I take when connecting via HDMI?

• When using a DVI converter, etc., to connect an HDMI cable to this unit, make sure that you connect last to the <HDMI> terminal on this unit. Connecting first to the <HDMI> terminal on this unit may cause a malfunction.

• VIERA Link is not supported on the unit. Note that the VIERA Link of other device may not properly operate when connected to the VIERA Link compatible device with a HDMI cable (commercially-available).

• The SD resolution signal output from the <HDMI> terminal is output as a progressive signal (480P, 576P).

• It is recommended to use a double shielded BNC cable equivalent to 5C-FB.

• Use a Premium High Speed HDMI cable (Type A–Type A plug).

• When this unit is connected to a TV/monitor while displaying the camera image screen, there may be some howling caused. Press the <THUMBNAIL> button to switch to the thumbnail screen first before connecting this unit to a TV/monitor.

• The microphone can pick up the sounds coming from the speaker which can cause unusual sounds.


How do I connect the unit to a computer as a card reader?

Connect the unit to a computer via the USB cable to use the unit as a card reader for the memory card. This unit supports USB2.0.

1. Connect the USB cable to the USB terminal (type C).

2. Select the [NETWORK] menu → [DEVICE SEL] → [WLAN] or [OFF].

3. Select the [OTHERS] menu → [USB DEVICE] → [CARD READER MODE] → [YES].

During USB connection, [USB connected. Please operate via PC.] is displayed in the center of the viewfinder or LCD monitor.

If the USB connection is being moved or it is not connected properly, [Connect this unit to PC using USB cable.] is displayed.

When using the battery, the LCD monitor turns off after about 5 seconds. Touch the screen to turn the LCD monitor on.

4. Exit the card reader mode.

There are following methods.

• Turn off the unit.

• Press the <EXIT> button.

• Press the multidial.

• Touch [X].

After exiting the card reader mode, returns to camera shooting status in approximately 5 seconds.


What are the requirements and limitations for card reader mode?

• You can also either press the USER button assigned to [CARD READER MODE] or touch the USER button icon to switch to the card reader mode.

• A USB cable is not supplied with this unit. Use a USB cable conforming to the USB specification that is 1.5 m (approx. 4.9 feet) or less in length.

• You cannot write data to the memory cards of this unit from a computer.

• When connecting the unit to a computer via USB, ensure that no other device is connected to the computer via USB.

• Do not remove the memory card when connecting the unit via USB.

• The card access lamps while connected to USB will turn off unless accessing.

• When the unit is operating in the card reader mode, it cannot perform shooting, recording, and playback, and thumbnail operations cannot be performed on clips.

• When the unit is operating in the card reader mode, the remaining recording capacity and status of the memory card are not displayed. Also, video/audio cannot be output or displayed.

• The LCD monitor lights up by touching the monitor if it has turned out to save energy.

• When reading or writing the data on a memory card with a computer, the SD card slot in the computer or the SD card reader/writer you are using may not support the memory card.

• When the unit is connected to a computer, it is recognized as an external drive. It is displayed on a computer as a removable drive (for example: A001 (F:)).


How do I safely disconnect the USB cable (Windows)?

1. On the screen of the computer, select the “Safely Remove Hardware” icon in the task tray, then deselect the model number of this unit. (For example: “AG-CX20”, etc.)

• Depending on your computer’s settings, this icon may not be displayed.


How do I safely disconnect the USB cable (Mac)?

1. Move the icon of the volume name of the memory card (for example: “A001”, etc.) displayed on the desktop to “Trash”, then disconnect the USB cable.

What should I do if the screen doesn’t change when operating the unit connected to a computer?

The card 1 access lamp or card 2 access lamp flashes while this unit is being accessed. Do not disconnect the USB cable, battery, or AC adaptor while the unit is being accessed. If the screen does not change when the unit is operated while connected to a computer, disconnect the battery and/or AC adaptor, wait approximately 1 minute, reconnect the battery and/or AC adaptor, wait approximately 1 minute again, and then turn the unit back on. (Data may be destroyed when above operation is performed while accessing the memory card.)

What are the system requirements for accessing the unit in card reader mode (Windows)?

• Even if the system requirements mentioned are fulfilled, some computers cannot be used.

• The USB equipment operates with the driver installed as standard in the OS.

OS: Windows 11 (64 bit), Windows 10 (32 bit/64 bit)

CPU: 1 GHz or higher, 32 bit or 64 bit processor

RAM: 2 GB or more (64 bit)/1 GB or more (32 bit)

Interface: USB port

Other requirements: Mouse or equivalent pointing device


What are the system requirements for accessing the unit in card reader mode (Mac)?

• Even if the system requirements mentioned are fulfilled, some computers cannot be used.

• The USB equipment operates with the driver installed as standard in the OS.

OS: macOS v10.15

CPU: Intel Core 2 Duo or better

RAM: 2 GB or more

Interface: USB port

Other requirements: Mouse or equivalent pointing device


What types of network connections are possible?

The camera can be connected to a network via wired LAN, wireless LAN, and USB tethering.

• When using wired LAN, connect a USB ethernet adaptor (commercially available) to the USB terminal, then connect a LAN cable to the LAN terminal on the USB ethernet adaptor.

• When using USB tethering, connect an iPhone/iPad or Android device to the USB terminal using a USB cable.


What functions are available when connected to a network?

When the unit is connected to a network, the following functions are available.

Remote operation of the unit (HC ROP app)

Some of the functions can be remotely operated by connecting the unit with iPhone/iPad or Android terminal with the HC ROP app installed.

Streaming function

You can perform streaming of audio and video currently shot with the unit over a network.

NDI HX2 function

Available for use when using CX20

By connecting this unit and an NDI HX2 compatible switcher from Vizrt NDI AB to a network via wired LAN, you can control some of the functions on this unit by operating the switcher.


What functions are available with each network connection method?

*1 Available for use when using CX20. *2 A USB ethernet adaptor (commercially available) that supports USB Type-C is required.
Connection method Available functions Setting procedure
Remote operation function Streaming function NDI HX2*1
Direct connection via wireless LAN ([DIRECT])1• Direct connection via wireless LAN ([DIRECT]): 286
• Remote operation function: 271
Wireless Connection via wireless LAN to a wireless access point ([INFRA(SELECT)]/[INFRA(MANUAL)])23• Setting procedure ([INFRA(SELECT)]): 288
• Setting procedure ([INFRA(MANUAL)]): 289
• Remote operation function: 271
• Streaming function: 274
USB tethering46• USB tethering setting: 293
• Remote operation function: 271
• Streaming function: 274
Wired LAN*2578• Wired LAN settings: 291
• Remote operation function: 271
• Streaming function: 274
• NDI HX2 function [CX20]: 283

What are the wireless LAN connection methods?

The following three methods of wireless LAN connection are available:

[DIRECT]: Direct connection to a smartphone or tablet without using a wireless access point.

[INFRA(SELECT)]: Select the SSID of the wireless access point and connect to the network.

[INFRA(MANUAL)]: Manually enter the SSID of the wireless access point and connect to the network.


What is required for a wired LAN connection?

A USB ethernet adaptor (commercially available) that supports USB Type-C is required. For information about USB ethernet adaptors whose operation has been verified with this camera, check the following support site. (As of January 2025) https://panasonic.jp/support/global/cs/ag/index.html

How do I set up Direct wireless LAN connection for remote operation (HC ROP app)?

This is a [NETWORK] menu setting example for connecting wirelessly using [DIRECT] type for remote operation.

1. Set [DEVICE SEL]: [WLAN]

2. Set [NETWORK FUNC]: [OFF]

3. Set [IP REMOTE] to the following:

• [ENABLE/DISABLE]: [ENABLE]

• [HC ROP PORT]: [49152]

• [USER ACCOUNT]: Set the account name and password. (Required when setting the HC ROP app)

4. Set [WLAN PROPERTY] to the following:

• [TYPE]: [DIRECT]

• [SSID]: Set the SSID for this unit. This is the model name by the factory settings. (For example: AG-CX20). This is required when the remote operation device on which the HC ROP app is installed and this unit are to be connected by Wi-Fi.

• [CHANNEL]: [AUTO]

• [ENCRYPTION]: [WPA3™/WPA2™]

• [ENCRYPT KEY]: Set the Wi-Fi password for this unit. This is required when the remote operation device on which the HC ROP app is installed and this unit are to be connected by Wi-Fi.

5. Set [WLAN IPv4 SETTING] → [DHCP]: [SERVER]

• Close the menu after making the settings.

6. In the Wi-Fi settings screen on the remote operation device, select the SSID from Step 4 and set the Wi-Fi password.

7. Confirm the connection.

• Check the network connection with the icon at the top right of the screen on the LCD monitor of this unit.

(Connected Icon): This unit and the remote operation device are connected via a network.

(Disconnected Icon): There is no network connection. Check the settings in Steps 1 to 6 and the Wi-Fi settings on the remote operation device.

8. Check [INFORMATION] → [STATUS].

• Take a note of the IP address. (This is required when setting the HC ROP app.)

• After taking a note of the IP address, close the menu.

9. Make settings on the remote operation device and the HC ROP app.


How do I set up Infrastructure wireless LAN connection (SELECT/MANUAL) for remote operation (HC ROP app)?

This is a [NETWORK] menu setting example for connecting wirelessly to an access point using [INFRA(SELECT)] or [INFRA(MANUAL)] type for remote operation.

1. Set [DEVICE SEL]: [WLAN]

2. Set [NETWORK FUNC]: [OFF]

3. Set [IP REMOTE] to the following:

• [ENABLE/DISABLE]: [ENABLE]

• [HC ROP PORT]: [49152]

• [USER ACCOUNT]: Set the account name and password. (Required when setting the HC ROP app)

4. Set [WLAN PROPERTY] to the following:

• [TYPE]: [INFRA(SELECT)] or [INFRA(MANUAL)]

• [SSID]: Select a wireless access point from the list (When you selected [INFRA(SELECT)]) OR Enter the SSID of the wireless access point (When you selected [INFRA(MANUAL)])

• [ENCRYPTION]: [WPA3™/WPA2™]

• [ENCRYPT KEY]: Enter the password of the wireless access point.

5. Set [WLAN IPv4 SETTING] → [DHCP]: [CLIENT]

• Close the menu after making the settings.

6. In the Wi-Fi settings screen on the remote operation device, connect to the wireless access point that is connected via a network with this unit.


How do I confirm network connection and get the IP address for remote operation via Infrastructure Wi-Fi?

7. Confirm the connection.

• Check the network connection with the icon at the top right of the screen on the LCD monitor of this unit.

(Connected Icon): This unit and the wireless access point are connected via a network.

(Disconnected Icon): There is no network connection. Check the settings in Steps 1 to 6 and the Wi-Fi settings on the wireless access point.

8. Check [INFORMATION] → [STATUS].

• Take a note of the IP address. (This is required when setting the HC ROP app.)

• After taking a note of the IP address, close the menu.

9. Make settings on the remote operation device and the HC ROP app.


How do I set up Infrastructure wireless LAN connection (SELECT/MANUAL) for streaming?

This is a [NETWORK] menu setting example for connecting wirelessly to an access point using [INFRA(SELECT)] or [INFRA(MANUAL)] type for streaming functions.

1. Set [DEVICE SEL]: [WLAN]

2. Set [NETWORK FUNC]: [STREAMING]

• The recording format needs to be set to less than 1080p beforehand.

3. Set [IP REMOTE] → [ENABLE/DISABLE]: [DISABLE]

4. Set [WLAN PROPERTY] to the following:

• [TYPE]: [INFRA(SELECT)] or [INFRA(MANUAL)]

• [SSID]: Select a wireless access point from the list (When you selected [INFRA(SELECT)]) OR Enter the SSID of the wireless access point (When you selected [INFRA(MANUAL)])

• [ENCRYPTION]: [WPA3™/WPA2™]

• [ENCRYPT KEY]: Enter the password of the wireless access point.

5. Set [WLAN IPv4 SETTING] → [DHCP]: [CLIENT]

• Close the menu after making the settings.

6. In the Wi-Fi settings screen on the device equipped with wireless LAN functionality, connect to the wireless access point that is connected via a network with this unit.

7. Confirm the connection.

• Check the network connection with the icon at the top right of the screen on the LCD monitor of this unit.

(Connected Icon): This unit and the wireless access point are connected via a network.

(Disconnected Icon): There is no network connection. Check the settings in Steps 1 to 6 and the Wi-Fi settings on the wireless access point.

8. Check [INFORMATION] → [STATUS].

• Take a note of the IP address. (This is required for settings on the application software used for streaming.)

• After taking a note of the IP address, close the menu.

9. Set for the streaming function.


How do I set up USB tethering for remote operation (HC ROP app)?

This is a [NETWORK] menu setting example for connecting via USB tethering for remote operation.

1. Set [DEVICE SEL]: [USB TETHERING]

2. Set [NETWORK FUNC]: [OFF]

3. Set [IP REMOTE] to the following:

• [ENABLE/DISABLE]: [ENABLE]

• [HC ROP PORT]: [49152]

• [USER ACCOUNT]: Set the account name and password. (Required when setting the HC ROP app)

• Close the menu after making the settings.

4. Turn on USB tethering on the remote operation device.

5. Confirm the connection.

• Check the network connection with the icon at the top right of the screen on the LCD monitor of this unit.

(Connected Icon): This unit and the remote operation device are connected via a network.

(Disconnected Icon): There is no network connection. Check the settings in Steps 1 to 4.

6. Check [INFORMATION] → [STATUS].

• Take a note of the IP address. (This is required when setting the HC ROP app.)

• After taking a note of the IP address, close the menu.

7. Make settings on the remote operation device and the HC ROP app.


How do I set up wired LAN for remote operation (HC ROP app)?

This is a [NETWORK] menu setting example for connecting via wired LAN for remote operation. A USB ethernet adaptor (commercially available) is required.

1. Set [DEVICE SEL]: [USB-LAN]

2. Set [NETWORK FUNC]: [OFF]

3. Set [IP REMOTE] to the following:

• [ENABLE/DISABLE]: [ENABLE]

• [HC ROP PORT]: [49152]

• [USER ACCOUNT]: Set the account name and password. (Required when setting the HC ROP app)

4. Set [USB-LAN IPv4 SETTING] → [DHCP]: [CLIENT]

• Close the menu after making the settings.

5. In the Wi-Fi settings screen on the remote operation device, connect to the wireless access point that is connected via a network through a wired router with this unit.

6. Confirm the connection.

• Check the network connection with the icon at the top right of the screen on the LCD monitor of this unit.

(Connected Icon): This unit and the wired router are connected via a network.

(Disconnected Icon): There is no network connection. Check the settings in Steps 1 to 5 and the USB ethernet adaptor connections.

7. Check [INFORMATION] → [STATUS].

• Take a note of the IP address. (This is required when setting the HC ROP app.)

• After taking a note of the IP address, close the menu.

8. Make settings on the remote operation device and the HC ROP app.


How do I set up USB tethering for streaming?

This is a [NETWORK] menu setting example for connecting via USB tethering for streaming functions.

1. Set [DEVICE SEL]: [USB TETHERING]

2. Set [NETWORK FUNC]: [STREAMING]

• The recording format needs to be set to less than 1080p beforehand.

3. Set [IP REMOTE] → [ENABLE/DISABLE]: [DISABLE]

• Close the menu after making the settings.

4. Turn on USB tethering on the USB tethering device.

5. Confirm the connection.

• Check the network connection with the icon at the top right of the screen on the LCD monitor of this unit.

(Connected Icon): This unit and the USB tethering device are connected via a network.

(Disconnected Icon): There is no network connection. Check the settings in Steps 1 to 4.

6. Check [INFORMATION] → [STATUS].

• Take a note of the IP address. (This is required for settings on the application software used for streaming.)

• After taking a note of the IP address, close the menu.

7. Set for the streaming function.


How do I set up wired LAN for streaming?

This is a [NETWORK] menu setting example for connecting via wired LAN for streaming functions. A USB ethernet adaptor (commercially available) is required.

1. Set [DEVICE SEL]: [USB-LAN]

2. Set [NETWORK FUNC]: [STREAMING]

• The recording format needs to be set to less than 1080p beforehand.

3. Set [IP REMOTE] → [ENABLE/DISABLE]: [DISABLE]

4. Set [USB-LAN IPv4 SETTING] → [DHCP]: [CLIENT]

• Close the menu after making the settings.

5. Confirm the connection.

• Check the network connection with the icon at the top right of the screen on the LCD monitor of this unit.

(Connected Icon): This unit and the wired router are connected via a network.

(Disconnected Icon): There is no network connection. Check the settings in Steps 1 to 4 and the USB ethernet adaptor connections.

6. Check [INFORMATION] → [STATUS].

• Take a note of the IP address. (This is required for settings on the application software used for streaming.)

• After taking a note of the IP address, close the menu.

7. Set for the streaming function.


How do I set up wired LAN for the NDI HX2 function (CX20 only)?

This is a [NETWORK] menu setting example for connecting via wired LAN to use the NDI HX2 function [CX20]. A USB ethernet adaptor (commercially available) is required.

1. Set [DEVICE SEL]: [USB-LAN]

2. Set [NETWORK FUNC]: [NDI HX2]

• The recording format needs to be set to less than 1080p beforehand.

Restart the unit. [NDI HX2] is set after restart.

3. Set [IP REMOTE] → [ENABLE/DISABLE]: [DISABLE]

4. Set [USB-LAN IPv4 SETTING] → [DHCP]: [CLIENT]

• Close the menu after making the settings.

5. Confirm the connection.

• Check the network connection with the icon at the top right of the screen on the LCD monitor of this unit.

(Connected Icon): This unit and the wired router are connected via a network.

(Disconnected Icon): There is no network connection. Check the settings in Steps 1 to 4 and the USB ethernet adaptor connections.

6. Check [INFORMATION] → [STATUS].

• Take a note of the IP address. (This is required when setting the tool from Vizrt NDI AΒ.)

• After taking a note of the IP address, close the menu.

7. Make the settings for the NDI HX2 function.


What are the steps for remote operation using the HC ROP app?

Some of the functions can be remotely operated by connecting the unit with iPhone/iPad or Android terminal with the HC ROP app installed.

Step 1: Making network settings to suit the connection method

Configure network settings on the camera based on the connection method (Direct Wi-Fi, Infrastructure Wi-Fi, Wired LAN, USB Tethering). Refer to specific setup procedures for each method.

*When connecting via USB tethering, use the network of the connected device (iPhone/iPad/Android). The following menu settings are not required on this unit: [WLAN PROPERTY], [WLAN IPv4 SETTING].

*(When connecting to a wireless access point to use the HC ROP app) Connect this unit and the iPhone/iPad or Android device to the same wireless access point. Refer to the operating instructions for your device for instructions on how to connect the wireless access point and iPhone/iPad or Android device.

Step 2: Setting the user account and password for entry into the HC ROP app.

1. Select the [NETWORK] menu → [IP REMOTE] → [USER ACCOUNT].

2. Enter the user account name and select [Enter].

• Enter the user account name with 31 characters or less.

3. Enter the password and select [Enter].

• Enter a password between 8 characters and 15 characters.

(Continue with Steps 3-6)


How do I enter characters for network settings (e.g., user account, password)?

Operation is the same as entering with a keyboard using the on-screen display.
IconDescription of operation
[A-a]Switches between upper case and lower case. (Displayed during the text entry mode)
[@-#]Switches the type of the symbols. (Displayed during the symbol entry mode)
[←]Returns to the previous screen. Entered character is not reflected.
123 / #+=Switches the character to symbol/number.
[␣] (Space bar)Enters space (blank).
[BS]Deletes the character. Previous character is deleted when the cursor position is empty.
[◀]/[▶]Moves the cursor to right or left.
[Enter]Completes the character entry.

How do I enable the IP remote function (Step 3)?

1. Select the [NETWORK] menu → [IP REMOTE] → [ENABLE/DISABLE] → [ENABLE].

How do I set the standby port number if needed (Step 4)?

Depending on the environment, set the port number for standby if required.

1. Set the port number in the [NETWORK] menu → [IP REMOTE] → [HC ROP PORT].

• The setting value is not reflected until the [NETWORK] menu → [IP REMOTE] → [ENABLE/DISABLE] is switched to [DISABLE] once, or when the camera is restarted.

• Number 80 and the same value as the port number set for other menu item cannot be specified.

• The TCP port set as the setting value and the UDP port set as the setting value +1 will be used.

• Inquire the administrator of the network or the controller whether change is required.


How do I install the HC ROP app (Step 5)?

For iPhone/iPad

• Download the HC ROP app from the App Store.

For Android terminal

• Download the HC ROP app from the Google Play Store.

• For information such as the supported OS of the HC ROP app, refer to the App Store or the Google Play Store download page.


How do I connect the HC ROP app to the unit (Step 6)?

1. Make the Wi-Fi settings on the iPhone/iPad or Android device on which the HC ROP app is installed.

1. When connected with “Direct connection via wireless LAN [DIRECT]”

• In the Wi-Fi settings screen of the iPhone/iPad or Android device, select the SSID for this unit that was set in [NETWORK] menu → [WLAN PROPERTY] → [SSID]. (Display example: “AG-CX20”)

• After selecting the SSID, enter the Wi-Fi password that was set in [NETWORK] menu → [WLAN PROPERTY] → [ENCRYPT KEY].

2. When connected with “Connection via wireless LAN to a wireless access point ([INFRA(SELECT)]/[INFRA(MANUAL)])”

• In the Wi-Fi settings screen on the iPhone/iPad or Android device, connect to the wireless access point that is connected via a network with this unit.

3. When connected with “Wired LAN”

• In the Wi-Fi settings screen on the iPhone/iPad or Android device, connect to the wireless access point that is connected via a network through a wired router with this unit.

4. When connected with “USB tethering”

• Set USB tethering to ON on the iPhone/iPad or Android device.

2. Open the HC ROP app on the iPhone/iPad or Android device and connect to this unit.

• You will need to enter the IP address, port number, user ID, and password. Refer to Steps 2 to 4.

You can view the IP address in [NETWORK] menu → [INFORMATION] → [STATUS].

• Change the connection destination port number in HC ROP app if the standby port number is changed in this unit.

• The unit cannot connect with the HC ROP app while the menu or thumbnail screen is displayed.

• Touch the “?” icon in the upper right corner of the HC ROP app to display the HC ROP app help. Please refer to the help for connection to the camera and app operation.


What operations are restricted on the camera while the HC ROP app is connected?

Operation of the unit that is connected

The <THUMBNAIL> button cannot be used.

Recording and playback operation while connected

• Recording can be operated by either the unit or the HC ROP app.

• Playback operation is not possible.

• The content set with the remote operation using the HC ROP app is reflected to the unit. (Excluding setting by hard switch)


How do I check or delete a user account set for the HC ROP app?

1. Select the [NETWORK] menu → [IP REMOTE] → [ACCOUNT LIST].

The list of registered user accounts is displayed.

• Proceed to Step 4 to only check user accounts.

2. Select the user account to be deleted.

3. When the confirmation message is displayed, select [SET].

4. Select [←] and end the operation.


How can streaming be performed?

You can perform streaming of audio and video currently shot with the unit over a network. Streaming can be performed using the unit, application software of a device connected via a network, or a server that is capable of receiving streaming video sent from the unit. There are 2 ways to start streaming: streaming from application software and streaming from the unit.

When does streaming stop automatically?

• Streaming stops when performing operations such as displaying the thumbnail screen or playing back clips on the camera.

• Streaming may stop when the date/time is set while streaming.


What caution should be taken regarding streaming?

Take caution as streaming image may unintentionally be released depending on the system environment to stream on and setting of the service and system used.

What are the basic steps to set up streaming?

Step 1: Making network settings to suit the connection method

Configure network settings (Connection via wireless LAN to an access point, Wired LAN settings, USB tethering setting).

Step 2: Settings for the streaming function

1. Set the [SYSTEM] menu → [FREQUENCY]/[REC FORMAT]. Set to the FHD (1920×1080) recording format.

2. Select the [NETWORK] menu → [NETWORK FUNC] → [STREAMING]. Streaming function is enabled.

3. Select the protocol with the [NETWORK] menu → [STREAMING] → [STREAMING PROTOCOL].

4. In the [NETWORK] menu → [STREAMING] → [STREAMING FORMAT], set the format when streaming.

5. Set the setting corresponding to the selected protocol.

Step 3: Setting for each protocol and starting the streaming

Configure protocol-specific settings (RTMP(S) or RTSP) and start the stream.


What conditions must be met to use the streaming function?

The streaming function can be used when all of the following conditions are satisfied.

– The menu has been set according to [STREAMING FORMAT] (This cannot be used when set to UHD)

– The [SYSTEM] menu → [SUPER SLOW] → [OFF] is set

– (For the CX20) The [RECORDING] menu → [REC FUNCTION] → [REC MODE] → [NORMAL] is set

– (For the CX18) Interval recording and background recording is disabled


How do I start/stop RTMP(S) streaming from the camera?

1. Select the [NETWORK] menu → [STREAMING] → [STREAMING PROTOCOL] → [RTMP(S)].

2. Set the destination.

• You can also set a destination from an SD card for setting that has been created using the P2 Network Setting software.

3. Select the [NETWORK] menu → [STREAMING] → [START] → [ON].

If the camera is connected to the transmission destination through a network, the camera starts the transmission of streaming video.

• To stop the transmission of the streaming image, select the [NETWORK] menu → [STREAMING] → [START] → [OFF].


When can the [START] menu for streaming not be selected?

[START] menu cannot be selected when the streaming cannot be started due to reasons such as the network is not connected, etc.

Can streaming start/stop be assigned to a USER button?

Yes, starting/stopping of the streaming from the camera can be assigned to the USER button.

Can streaming be started via USER button when the menu/thumbnail screen is displayed?

No, streaming cannot be started by pressing the USER button when the menu or the thumbnail screen is displayed.

Where do I find settings like URL for RTMP(S)?

For settings such as URL, refer to the manual for each streaming service.

Can streaming fail?

Streaming may not be possible depending on the operating condition of the streaming service.

How do I set up RTSP streaming (started from receiver)?

Start the streaming with an operation of the application software or device at the receiving side (referred to as “receiving side” hereinafter).

1. Select the [NETWORK] menu → [STREAMING] → [STREAMING PROTOCOL] → [RTSP].

2. Set the standby port with the [NETWORK] menu → [STREAMING] → [RTSP SETTING] → [LISTEN PORT] on the camera if required.

3. Specify the IP address and the path of the camera as following on the receiving side, and start streaming:

rtsp://(IP address):(Port number)/stream

• Stop the streaming with the operation in the receiving side.

• For details about the operations to start streaming from the application software, please see the manual for the application software.

• Streaming cannot be started while the thumbnail screen is displayed.


How do I set up RTSP streaming with multicast?

One streaming can be distributed to multiple receivers via supported router, etc., when the multicast function is used.

1. Select the [NETWORK] menu → [STREAMING] → [RTSP SETTING] → [MULTICAST] → [ENABLE].

2. Select the [NETWORK] menu → [STREAMING] → [RTSP SETTING], and specify [MULTICAST ADDRESS] and [MULTICAST PORT].

• Set [MULTICAST ADDRESS] within following range: 224.0.1.0 to 239.255.255.254

• Set [MULTICAST PORT] within the range of 1024 to 50000.

3. Specify the address of the unit and start streaming with the application software.

• Depending on the specification of the device receiving streaming and the connected router, quality of the video image may not be preserved. When streaming by multicast, contact the administrator of the network being used and prepare appropriate communication environment.

• Disable the LAN card not to be used when receiving the multicast image to be displayed on a computer with multiple LAN cards installed.

• Range of streaming can be adjusted with the [NETWORK] menu → [STREAMING] → [RTSP SETTING] → [TTL/HOP LIMIT]. For details, contact the network administrator.


How do I set the RTMP(S) destination using the camera menu?

1. Select the [NETWORK] menu → [STREAMING] → [CONNECTION INFO.] → [MEMORY].

2. Enter the destination URL in the [NETWORK] menu → [STREAMING] → [RTMP(S) RECEIVER URL].

• Enter the destination URL in following format.

– rtmp://(server URL):(port number)/(path)/(stream key)

– rtmps://(server URL):(port number)/(path)/(stream key)

• In general, a parameter for the stream key is required for URL, but the stream key may be contained as a part of the path depending on the service. For details, refer to the manual for each streaming service.


How do I load/reference RTMP(S) destination settings from a memory card?

1. Insert the memory card with the destination information saved.

• The card slot to perform loading and saving can be set in the [OTHERS] menu → [FILE] → [SLOT FOR LOAD/SAVE].

2. Select the [NETWORK] menu → [STREAMING] → [CONNECTION INFO.] → [SD CARD].

• If the setting information in the memory card is not information for the selected protocol or the cloud, it will be treated as no setting.


How do I save the current RTMP(S) destination settings to a memory card?

1. Insert a memory card formatted with the unit.

• The card slot to perform loading and saving can be set in the [OTHERS] menu → [FILE] → [SLOT FOR LOAD/SAVE].

2. Select the [NETWORK] menu → [STREAMING] → [SAVE (SD CARD)].

3. Select [YES].

• Only items saved are the ones that are used in the destination setting.

• The name of the file in the memory card to save the destination information cannot be changed.

• The file with the destination information saved on the memory card is encrypted.

• Save is not possible when the starting character string of the [RTMP(S) RECEIVER URL] (“rtmp://”, etc.) is not set correctly.


How do I load RTMP(S) destination information from a memory card?

1. Insert the memory card with the destination information saved.

• The card slot to perform loading and saving can be set in the [OTHERS] menu → [FILE] → [SLOT FOR LOAD/SAVE].

2. Select the [NETWORK] menu → [STREAMING] → [LOAD (SD CARD)].

3. Select [YES].

• The name of the file to load destination information saved on the memory card cannot be selected.

• The setting information that can be loaded (referenced) by the unit is as follows.

– Information saved with the unit

– Setting file created with the P2 Network Setting software


How do I clear the manually entered RTMP(S) destination information?

1. Select the [NETWORK] menu → [STREAMING] → [CLEAR (MEMORY)].

What streaming formats are available for different recording formats when System Frequency is 59.94Hz?

The item that can be selected varies depending on the [STREAMING PROTOCOL] settings. (*1 P2 format available on CX20, *2 Factory Setting)
[SYSTEM] menu[NETWORK] menu → [STREAMING]
[FILE FORMAT][REC FORMAT][STREAMING FORMAT]
[P2]*1 [1080-59.94p/AVC-G25]
[1080-59.94p/AVC-G12]
[1920×1080-60fps 24M]
[1920×1080-60fps 20M]
[1920×1080-60fps 16M]
[1280×720-60fps 14M]
[1280×720-60fps 8M]
[1280×720-60fps 3M]
[640×360-30fps 4M]
[640×360-30fps 1.5M]
[640×360-30fps 0.7M]*2
[320×180-30fps 4M]
[320×180-30fps 1.5M]
[320×180-30fps 0.5M]
[MOV] [1080-59.94p/422LongGOP 100M]
[1080-59.94p/422ALL-I 200M]
[MP4] [1080-59.94p/420LongGOP 50M]
[AVCHD] [1080-59.94p/AVCHD PS]
[P2]*1 [1080-59.94i/AVC-I100]
[1080-59.94i/AVC-I50]
[1080-59.94i/AVC-G50]
[1080-59.94i/AVC-G25]
[1080-59.94i/AVC-G12]
[1920×1080-30fps 14M]
[1920×1080-30fps 6M]
[1920×1080-30fps 1M]
[1280×720-30fps 8M]
[1280×720-30fps 2M]
[1280×720-30fps 1M]
[640×360-30fps 4M]
[640×360-30fps 1.5M]
[640×360-30fps 0.7M]*2
[320×180-30fps 4M]
[320×180-30fps 1.5M]
[320×180-30fps 0.5M]
[MOV] [1080-59.94i/422LongGOP 50M]
[1080-59.94i/422ALL-I 100M]
[1080-29.97p/422LongGOP 50M]
[1080-29.97p/422ALL-I 100M]
[AVCHD] [1080-59.94i/AVCHD PH]
[1080-59.94i/AVCHD HA]
[MOV] [1080-23.98p/422LongGOP 50M]
[1080-23.98p/422ALL-I 100M]
[1920×1080-24fps 14M]
[1920×1080-24fps 6M]
[1920×1080-24fps 1M]*2
[MP4] [1080-23.98p/420LongGOP 50M]
[AVCHD] [1080-23.98p/AVCHD PH]
[P2]*1 [720-59.94p/AVC-I100]
[720-59.94p/AVC-I50]
[720-59.94p/AVC-G50]
[720-59.94p/AVC-G25]
[720-59.94p/AVC-G12]
[1280×720-60fps 14M]
[1280×720-60fps 8M]
[1280×720-60fps 3M]
[640×360-30fps 4M]
[640×360-30fps 1.5M]
[640×360-30fps 0.7M]*2
[320×180-30fps 4M]
[320×180-30fps 1.5M]
[320×180-30fps 0.5M]
[AVCHD] [720-59.94p/AVCHD PM]

What streaming formats are available for different recording formats when System Frequency is 50.00Hz?

The item that can be selected varies depending on the [STREAMING PROTOCOL] settings. (*1 P2 format available on CX20, *2 Factory Setting)
[SYSTEM] menu[NETWORK] menu → [STREAMING]
[FILE FORMAT][REC FORMAT][STREAMING FORMAT]
[P2]*1 [1080-50.00p/AVC-G25]
[1080-50.00p/AVC-G12]
[1920×1080-50fps 24M]
[1920×1080-50fps 20M]
[1920×1080-50fps 16M]
[1280×720-50fps 14M]
[1280×720-50fps 8M]
[1280×720-50fps 3M]
[640×360-25fps 4M]
[640×360-25fps 1.5M]
[640×360-25fps 0.7M]*2
[320×180-25fps 4M]
[320×180-25fps 1.5M]
[320×180-25fps 0.5M]
[MOV] [1080-50.00p/422LongGOP 100M]
[1080-50.00p/422ALL-I 200M]
[MP4] [1080-50.00p/420LongGOP 50M]
[AVCHD] [1080-50.00p/AVCHD PS]
[P2]*1 [1080-50.00i/AVC-I100]
[1080-50.00i/AVC-I50]
[1080-50.00i/AVC-G50]
[1080-50.00i/AVC-G25]
[1080-50.00i/AVC-G12]
[1920×1080-25fps 14M]
[1920×1080-25fps 6M]
[1920×1080-25fps 1M]
[1280×720-25fps 8M]
[1280×720-25fps 2M]
[1280×720-25fps 1M]
[640×360-25fps 4M]
[640×360-25fps 1.5M]
[640×360-25fps 0.7M]*2
[320×180-25fps 4M]
[320×180-25fps 1.5M]
[320×180-25fps 0.5M]
[MOV] [1080-50.00i/422LongGOP 50M]
[1080-50.00i/422ALL-I 100M]
[1080-25.00p/422LongGOP 50M]
[1080-25.00p/422ALL-I 100M]
[AVCHD] [1080-50.00i/AVCHD PH]
[1080-50.00i/AVCHD HA]
[P2]*1 [720-50.00p/AVC-I100]
[720-50.00p/AVC-I50]
[720-50.00p/AVC-G50]
[720-50.00p/AVC-G25]
[720-50.00p/AVC-G12]
[1280×720-50fps 14M]
[1280×720-50fps 8M]
[1280×720-50fps 3M]
[640×360-25fps 4M]
[640×360-25fps 1.5M]
[640×360-25fps 0.7M]*2
[320×180-25fps 4M]
[320×180-25fps 1.5M]
[320×180-25fps 0.5M]
[AVCHD] [720-50.00p/AVCHD PM]

How do I create an SD card with RTMP(S) settings using the P2 Network Setting software?

Installing software

Download and expand the P2 Network Setting software for Windows from the following website: https://panasonic.jp/support/global/cs/ag/index.html

Creating the SD card for setting using the P2 Network Setting software

The SD card created with this software can be used as the reference destination when loading into the unit’s menu or when the [NETWORK] menu → [STREAMING] → [CONNECTION INFO.] → [SD CARD] is selected.

Setting procedure

1. Start the P2 Network Setting software.

2. Select the “Streaming” tab → “RTMP” tab.

3. Enter the destination URL in “STREAM DESTINATION URL”.

4. Click “Export” and select the destination in the drive selection dialog, and then click “OK”.

• This cannot be saved to anything other than a removable drive.


What is the NDI HX2 function (CX20 only)?

By connecting this unit and an NDI HX2 compatible switcher from Vizrt NDI AB to a network via wired LAN, you can control some of the functions on this unit by operating the switcher.

What functions are unavailable when NDI HX2 is enabled?

The following functions cannot be used when the NDI HX2 function is enabled. Some of the menu items related to those functions cannot be selected as well.

– Recording function

– Functions of the playback system including the thumbnail display

– Wireless LAN


What are the steps to set up the NDI HX2 function?

Step 1: Making settings for wired LAN

• Configure Wired LAN settings.

Step 2: Settings for the NDI HX2 function

1. Set the [SYSTEM] menu → [FREQUENCY]/[REC FORMAT].

• For details about the setting items for NDI HX2 streaming formats, refer to the specific format tables.

2. Select the [NETWORK] menu → [NETWORK FUNC] → [NDI HX2].

Restart the unit. [NDI HX2] is set after restart.

3. In the [NETWORK] menu → [NDI HX2] → [STREAMING FORMAT], set the format when streaming.

This cannot be used when set to UHD.

Step 3: Enabling the NDI HX2 function

After making the settings for the NDI HX2 function, refer to the information on the website, etc., for Vizrt NDI AB and enable the NDI HX2 function.


What conditions must be met to use the NDI HX2 function?

The NDI HX2 function can be used when all of the following conditions are satisfied.

– The menu has been set according to “[STREAMING FORMAT] (NDI HX2)”

– The [SYSTEM] menu → [SUPER SLOW] → [OFF] is set

– The [RECORDING] menu → [REC FUNCTION] → [REC MODE] → [NORMAL] is set


How do I set the device and channel names for NDI HX2?

You can set the device names and channel names displayed in applications compatible with NDI HX2 using the following menu items:

– Device name: [NETWORK] menu → [NDI HX2] → [CAMERA TITLE]

– Channel name: [NETWORK] menu → [NDI HX2] → [source name]


How do I set up NDI HX2 multicast streaming?

One streaming can be distributed to multiple NDI HX2 compatible switchers via supported router, etc., when the multicast function is used.

1. Select the [NETWORK] menu → [NDI HX2] → [MULTICAST] → [ENABLE].

2. Specify [NETWORK] menu → [NDI HX2] → [MULTICAST ADDRESS].

• Set [MULTICAST ADDRESS] within following range: 224.0.1.0 to 239.255.255.254

• The multicast port number is selected automatically.

• Disable the LAN card not to be used when receiving the multicast image to be displayed on a computer with multiple LAN cards installed.

• Range of streaming can be adjusted with the [NETWORK] menu → [NDI HX2] → [TTL/HOP LIMIT]. For details, contact the network administrator.

• You can set the domain name for detecting this unit from NDI HX2 compatible devices with [NETWORK] menu → [NDI HX2] → [mDNS].

Proper operation cannot be guaranteed if there is another camera with the same settings in the same network.


How do I use the NDI HX2 function (Step 5)?

Control the unit by operating the NDI HX2 compatible switcher.

Can streaming stop when using NDI HX2?

Streaming may stop when the date/time is set while streaming.

What NDI HX2 streaming formats are available for different recording formats when System Frequency is 59.94Hz?

(* Factory setting)
[SYSTEM] menu[NETWORK] menu → [NDI HX2]
[FILE FORMAT][REC FORMAT][STREAMING FORMAT]
[P2] [1080-59.94p/AVC-G25]
[1080-59.94p/AVC-G12]
[1920×1080-60fps 24M]
[1920×1080-60fps 16M]
[1920×1080-60fps 10M]
[1920×1080-60fps 8M]
[1280×720-60fps 14M]
[1280×720-60fps 10M]
[1280×720-60fps 6M]
[MOV] [1080-59.94p/422LongGOP 100M]
[1080-59.94p/422ALL-I 200M]
[MP4] [1080-59.94p/420LongGOP 50M]
[AVCHD] [1080-59.94p/AVCHD PS]
[P2] [1080-59.94i/AVC-I100]
[1080-59.94i/AVC-I50]
[1080-59.94i/AVC-G50]
[1080-59.94i/AVC-G25]
[1080-59.94i/AVC-G12]
[1920×1080-30fps 14M]
[1920×1080-30fps 10M]
[1920×1080-30fps 6M]
[1280×720-30fps 8M]
[1280×720-30fps 4M]
[1280×720-30fps 2M]
[MOV] [1080-59.94i/422LongGOP 50M]
[1080-59.94i/422ALL-I 100M]
[1080-29.97p/422LongGOP 50M]
[1080-29.97p/422ALL-I 100M]
[AVCHD] [1080-59.94i/AVCHD PH]
[1080-59.94i/AVCHD HA]
[P2] [720-59.94p/AVC-I100]
[720-59.94p/AVC-I50]
[720-59.94p/AVC-G50]
[720-59.94p/AVC-G25]
[720-59.94p/AVC-G12]
[1280×720-60fps 14M]
[1280×720-60fps 10M]
[1280×720-60fps 6M]
[AVCHD] [720-59.94p/AVCHD PM]

CLICK HERE TO DOWNLOAD PANASONIC AG-CX18 (01) PDF MANUAL


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