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What do the warning labels on the NEXEL 243032 ice machine indicate?

Pay careful attention to the warning labels on the NEXEL 243032 ice maker:

HAZARDOUS VOLTAGE: This label indicates a hazardous voltage and a risk of electric shock. It instructs to disconnect power before servicing the unit and to contact professional personnel for any problems.

FIRE HAZARD (Cyclopentane): This label indicates that a flammable foaming agent, “Cyclopentane,” is used, which presents a risk of fire.

FIRE HAZARD (R290): This label indicates that a flammable refrigerant, “R290,” is used, which presents a risk of fire.

ROTATING COMPONENTS WARNING: This label indicates there are rotating components inside which can cause serious mechanical injury. It warns not to operate the machine with panels open and to disconnect power before maintenance.


What are the general safety guidelines for operating the NEXEL 243032 ice machine?

DO NOT use this product in outdoor environments.

DO NOT allow children, or those with physical or mental impairments, to play with or operate this machine.

The installation, repair, or maintenance must be carried out by professional and qualified personnel to prevent electric shock, fire, or personal injury.

After delivery, keep the machine upright for 24 hours to allow the lubricant to settle before startup, otherwise the compressor may be damaged.

DO NOT invert the machine or lay it horizontally. When handling, keep the cabinet upright, with an inclination not exceeding 45 degrees.

DO NOT place the ice machine in wet areas or where water can easily be splashed onto it.

The grounding of this ice machine cannot be connected to a gas pipe, water pipe, telephone line, or lightning rod.

To avoid injury or mechanical issues, DO NOT insert fingers or any objects into the ventilation or exhaust ports.

DO NOT store volatile or flammable substances in this ice machine, as it may result in an explosion or fire.

DO NOT store objects or freeze any food in the ice bin. Keep the ice scoop clean.

The ice machine must be placed on a floor sufficient to support its weight. An insufficient base may cause the equipment to fall and cause injury.

There should be sufficient ventilation space around the ice machine.

Only use the power supply specified on the machine nameplate.

DO NOT connect the ice machine to hot water.

The socket for this ice maker must be reliably grounded and have leakage protection.

The ice machine must be disconnected from power before manual cleaning, repairing, and maintenance.

Before cleaning, repairing, or maintenance, the remaining ice in the ice bin should be removed to avoid contamination.

DO NOT splash water directly onto the surface of the ice machine during cleaning.

Flammable foaming agent is used. The ice maker should be disposed of and recycled by qualified personnel and institutions.

The ice machine should be properly managed to ensure that children will not play with it.

If any malfunctions occur, turn off the power to the unit and contact professional personnel for repair.


What are the specific warnings for the flammable refrigerant used in the NEXEL 243032?

The NEXEL 243032 ice maker contains a flammable refrigerant (R290/R404a) and has the following warnings:

DANGER – RISK OF FIRE OR EXPLOSION. FLAMMABLE REFRIGERANT USED. DO NOT USE MECHANICAL DEVICES TO DEFROST REFRIGERATOR. DO NOT PUNCTURE REFRIGERANT TUBING.

DANGER – RISK OF FIRE OR EXPLOSION. FLAMMABLE REFRIGERANT USED. TO BE REPAIRED ONLY BY TRAINED SERVICE PERSONNEL. DO NOT PUNCTURE REFRIGERANT TUBING.

CAUTION – RISK OF FIRE OR EXPLOSION. FLAMMABLE REFRIGERANT USED. CONSULT REPAIR MANUAL/OWNER’S GUIDE BEFORE ATTEMPTING TO SERVICE THIS PRODUCT. ALL SAFETY PRECAUTIONS MUST BE FOLLOWED.

CAUTION – RISK OF FIRE OR EXPLOSION. DISPOSE OF PROPERLY IN ACCORDANCE WITH FEDERAL OR LOCAL REGULATIONS. FLAMMABLE REFRIGERANT USED.

CAUTION – RISK OF FIRE OR EXPLOSION DUE TO PUNCTURE OF REFRIGERANT TUBING; FOLLOW HANDLING INSTRUCTIONS CAREFULLY. FLAMMABLE REFRIGERANT USED.


What are the specifications for the NEXEL 243032 ice machine?

Model 243032
Voltage: 115/60 (V/Hz)
Power: 1113 W
Bin Capacity: 375 lbs.
Output: 500 lbs/24 hr.
Refrigerant: R290
Cooling: Air Cooled
Material: Food Grade PE + SUS304 Stainless Steel
Certification: DOE, Energy Star, ETL/cETL, ETL Sanitation
Dimensions: 31-5/8″W x 33-5/8″D x 67-3/8″H
Weight: 242.5 lbs.

What water pipe and drain accessories are included with the NEXEL 243032?

Ref. No Parts Name Internal dia. (inches) External dia. (inches) Length (ft.) Color
1 Inlet Water Pipe 2/8 3/8 6-1/2 ft. White
2/8 3/8 2 ft. White
3 Drain Pipe for Modular Ice Machine Head 5/8 6/8 5 ft. Grey
4 Drain Pipe for Ice Bin of Modular Ice Machine 6/8 1 1/8 5 ft. Grey

What are the location and utility requirements for installing the NEXEL 243032 ice machine?

The NEXEL 243032 ice machine must be installed in a proper location meeting the following conditions:

Location: Indoor, not more than 6,500 ft. above sea level.

Ambient Temperature: 41-104°F (5-40°C).

Power Supply: The rated voltage indicated on the machine nameplate ±6%.

Water Source: Potable water, with water pressure from 1.3 Bar to 5.5 Bar; water temperature: 41-95°F (5-35°C).

Heat Sources: Keep the ice machine away from heat sources. DO NOT use in extreme high or low temperature environments. Avoid direct sunlight.

Ventilation: Leave sufficient ventilation space around the ice machine. The distance from the ice maker to the wall must be no less than 12″ from the front, 8″ from the rear, and 6″ from each side.

Support: The ice machine must be placed on a floor sufficient to support its weight.

Electrical: The socket for the ice maker must be reliably grounded and with leakage protection.

Drainage: Proper floor drainage must be provided near the installation location of the ice machine.


What are the installation steps for the NEXEL 243032 ice machine?

1. Upon delivery, check if the ice machine and all accessories are in good condition; check the machine model and the machine nameplate.

2. Clean the ice bin and all areas inside with a sponge soaked in warm water. Then wash and dry it with potable water.

3. Place the ice machine in the operation area; ensure that the machine is placed on a leveled floor to ensure water flows evenly on the evaporator.

4. For this air-cooled unit, good ventilation is required. Allow no less than 12″ from the front, 8″ from the rear, and 6″ from each side of the unit to the wall.

5. The bottom of the ice machine is equipped with adjustable legs for level adjustment and floor cleaning.

6. Connect the machine’s inlet water filter (not included) and water pipe. If the installation site is already equipped with a drinking water system, a water filter may not be required. NOTE: This machine is to be used with an inlet water filter (not included). The filter will keep impurities from the water. Generally, filters should be replaced every 1 to 3 months depending on usage. The filter flow direction should be correctly installed as per the direction marker on the filter head cover or filter.

7. Connect the machine to the water supply using the 3/8″ inlet pipe supplied. It is recommended to install a water valve (not supplied) on the water supply line.

8. Make sure the drain pipe is not blocked with foreign debris, and then connect it to the drain connection. It is recommended that the drain pipe be connected to an open drainage port.

9. Any joint in the drain pipe must not be higher than the machine drainage port and cannot be higher than the previous joint.

10. Confirm the power requirements stated in the machine nameplate and ensure the power supply meets the requirements.

11. A circuit breaker or switch with leakage protector and reliable grounding is required.

12. Turn off the switch on the power line and connect the machine to the power source.


How do I start up and operate the NEXEL 243032 ice machine?

1. Pre-Startup Checks: Before you start the machine, check and confirm:

That the packaging tape inside the ice machine has been removed.

All accessories and items in the ice bin have been removed.

The ice machine has been adjusted to a leveled state.

The water pipe has been connected and the water valve is open.

The plug has been connected to the power supply and the power switch is off.

The ambient temperature, water temperature, and pressure of the water supply meet the requirements.

2. Startup: Turn on the power switch. After the machine is powered on, it will automatically begin to make ice.

3. Normal Operation Checks: For normal operation, check and confirm:

There is water in the water trough and no overflow occurs.

The pump is working properly and water is flowing evenly on the evaporator.

The compressor is running normally, the temperature of the evaporator and the ice making water is gradually decreasing.

For an air-cooled machine, check that the fan is running normally, and there is stable air flow in the inlet and outlet of the ice machine.

The ice machine has no abnormal noise or vibration.

It takes about 10 to 20 minutes to make one batch of ice, depending on the ambient and water temperature.


What are the different operational cycles of the NEXEL 243032 ice machine?

Startup: After proper installation, connect the water source and turn on the power supply; the machine will start working.

Self-Check: Once powered on for the first time, the ice maker will do a self-check and pump out remaining water.

Preparing: After the ice machine is energized, the inlet valve will open and water will enter the machine.

Ice Making: After pre-cooling for approximately 30 seconds, the water pump will start, and water will flow through the evaporator smoothly and evenly. The ice cubes are gradually formed in the ice cube tray.

Ice Harvest (Drop): After the ice making process, the water pump will turn off, and the defrost valve will turn on, allowing hot gas to enter the evaporator. The ice cubes slide from the evaporator into the ice bin. WARNING: Keep hands away from the ice bin during the harvest process to prevent injury or contamination.

Shutdown: The ice maker will stop working when you click the “on/off” button on the panel during the running process.

Full Bin Auto-Stop: Once the ice bin is filled to a predetermined height, the sliding board cannot reset and the ice maker will automatically stop. Once ice has been removed, the ice maker will turn back on within a few seconds.


How do I use the control panel and its features on the NEXEL 243032?

1. LED Display:

Self-Check: Will display “INI” code.

Preparing: Counts the number of seconds the machine takes to prepare.

Ice Making: Counts the number of seconds the machine takes until the water temperature decreases to 32°F (0°C).

Ice Harvest: Counts the number of seconds the machine is in ice harvest mode.

Clean: Displays “CLE” during cleaning mode; displays “STL” during sterilizing mode; displays “RIN” during rinsing mode.

2. LED Lamps: Lights on during the related process (INIT, PREP, MAKE, HARVEST, INLET, FAULT).

3. Ice Cube Thickness Adjustment: If the default ice cube thickness needs adjustment, press the ice cube “−” button for 3 seconds, then tap the “+” or “−” buttons on the panel to adjust the thickness of the ice cube. Note: By clicking the “+” or “−” button one time, the ice making time is extended or shortened by 1.5 minutes.

4. Cleaning: Press and hold the “CLEAN” button for 3 seconds to enter cleaning mode. During this process, cleaning agents and disinfectants need to be put into the water trough. When the cleaning process is finished, the unit will enter the ice making process.

5. Switch (ON/OFF): Click the “ON/OFF” button to power the device ON or OFF.


What are the shutdown protection features of the NEXEL 243032?

The NEXEL 243032 has several safety protection features that will cause it to shut down:

If the ice machine has not detected ice cubes falling for three consecutive cycles, the machine will shut down for safety protection.

The ice machine detects if the ambient temperature is too high and will stop for safety protection.

If the water-cooled ice machine detects an abnormality in water supply, it will stop for safety protection.


What do the fault codes on the NEXEL 243032 display mean and what is the machine’s status?

Code Comments Work Mode
E01 Water Curtain or Ice Full Switch Fault Sleeping mode and recover after the water curtain is reset
E03 Ice Harvest Overtime Sleeping mode
E04 High Temp. Fault Sleeping mode
E05 Water Shortage Fault Sleeping mode and retry every 30 mins
E06 Over-Pressure Fault Sleeping mode
E07 Cond. Temp. Sensor Open Circuit Fault Keep working
E08 Cond. Temp. Sensor Short Circuit Fault Keep working
E09 Water Temp. Sensor Open Circuit Fault Keep working
E10 Water Temp. Sensor Short Circuit Fault Keep working
E13 Water Level Control Fault Sleeping mode

How do I perform regular maintenance on the NEXEL 243032 ice machine?

NOTE: Maintenance must be done by qualified professional personnel.

WARNING: Shut off the power supply and water source before cleaning or performing any maintenance.

Exterior Cleaning

Frequently clean the environment around the ice machine to keep it clean. DO NOT block the vents.

The outer enclosure should be cleaned with a mild detergent and then wiped clean. If necessary, use commercial stainless steel cleaners and polishes. NOTE: Stainless steel may rust without proper maintenance.

Inlet Water Filter (not included)

The filter element should be inspected regularly. It is recommended to replace the filter element every 1 to 3 months depending on usage.

Interior Cleaning

The inside of the ice storage bin can be washed directly with water.

NOTE: Check and confirm the water pressure is lower than the maximum allowed pressure. DO NOT flush the part above the water pump or the evaporator directly for water protection.

Condenser

For the air-cooled ice maker, the condenser should be cleaned every three weeks. Clean using a soft brush or a vacuum cleaner with a brush attachment. WARNING: Use caution while cleaning the condenser as the edges of the fins are sharp.

The condenser filter should be cleaned every 2 weeks.

Water Pipe

In order to ensure food safety, the water pipe of the ice machine should be cleaned regularly.


How do I use the Clean Function on the NEXEL 243032?

NOTE: Empty the bin of ice in advance.

NOTE: Clean and sterilize the bin, ice sliding board, water distribution pipe, water supply pipe, water pump, and rinse completely.

1. Turn the ice maker on; press and hold the “CLEAN” button for 3 seconds. The ice maker will enter clean mode. Add cleaning solution manually and follow the cleaning and sterilizing process instructions.

2. Press the “CLEAN” button. The ice maker will perform an auto clean for about 15 minutes. When complete, the LED display will flash “Clean”.

3. Add sterilizing solution manually and follow the cleaning and sterilizing process instructions. Press the “CLEAN” button again; the ice maker will enter an auto-sterilizing mode for about 15 minutes. When complete, the ice maker will enter a 5-cycle rinsing process.

Once the cleaning process is complete, the ice maker will return to standard ice making mode. Discard the next 5 batches of ice.


How do I prepare the NEXEL 243032 for storage (winterizing)?

To winterize the NEXEL 243032, turn off the water and power supply. Then, drain the residual water from the water trough, inlet pipe, and drain pipe.


What should I check before making a service call for my NEXEL 243032?

If the ice machine works abnormally, confirm the following before making a service call:

1. Check the water supply:

Check if there is water in the water trough.

Check if the water pressure is between 1.3 Bar to 5.5 Bar and the water temperature is 41-95°F (5-35°C).

Check if the water valve is open.

Check if there is any water leakage.

2. Check the power:

Check if the panel display is not displaying the OFF standby state.

If the LED on the display panel is blank or “OFF”, check whether the plug and socket are connected properly, and whether the power supply switch is ON.

3. Check nameplate and series number:

Check the nameplate located on the side or back of the ice machine and record the model and series number.

NOTE: If the machine fails due to the user’s faults, such as no water supply, electricity, or environmental factors, rather than a fault of the ice maker, the warranty will be voided.


How can I troubleshoot common issues with the NEXEL 243032 ice machine?

Fault Potential Cause Troubleshooting
Ice machine not working Power switch not turned on Turn on the power switch
Indicator is “OFF” Plug is loose Check plug and socket
The display shows E04 high temperature The ambient temperature is too high
Condenser or air filter is dirty and blocked
Normal working temperature range of 41-104°F (5-40°C)
Clean the condenser and air filter
The display shows E06 high pressure protection High pressure switch wires fallen off
Fan does not start
Check and correct high pressure switch wires
Check and correct the fan
Ice defrost abnormal Ambient temperature too low
Defrost valve does not start normally
Ice thickness too thin or too thick
Normal working temperature range of 41-104°F (5-40°C)
Check and correct the defrosting valve
Check and correct ice thickness setting
Poor transparency of ice cubes; ice cubes too thin or incomplete Ice thickness too thin Check and correct ice thickness setting
Water pressure too low Check that the water supply pressure is 1.3 Bar to 5.5 Bar
Water temperature too high Water temperature of 5-35 °C
Inlet water valve does not work Check and correct the inlet water valve
Inlet water valve is dirty and blocked Check whether water leaks and correct
Water leaking Check and correct the inlet water filter
Inlet water filter has not been replaced for a long time Replace water filter
Machine is slow to make ice The condenser or air filter is dirty Clean the condenser and filter screen
High ambient temperature Normal working temperature range of 41-104°F (5-40°C)
Poor ventilation Check the environment around the ice machine
Water temperature is too high Check the water supply temperature of 5-35 °C
Too much noise The ice machine is not placed in a leveled foundation or the ice maker is not leveled. Level the ice machine

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