FREE ENGLISH MSI MAG 271QPX QD-OLED 3CD8 (01) PDF USER GUIDE
FREE ENGLISH MSI MAG 271QPX QD-OLED 3CD8 (01) PDF USER MANUAL
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What items are included in the monitor package?

The package contents typically include:

Monitor: MAG 271QPX QD-OLED or MAG 321UPX QD-OLED

Documentation: Quick Start Guide

Accessories:

– Stand

– Stand Base with Screw(s)

– Screw(s) for Wall Mount Bracket(s)

– Power Cord

Cables: Ultra High Speed HDMI™ Cable (Optional)

Note: Package contents may vary by country.


What should I do if items are damaged or missing from the package?

Contact your place of purchase or local distributor if any of the items is damaged or missing.

Can the included power cord be used with other products?

No, the included power cord is exclusively for this monitor and should not be used with other products.

How do I install the monitor stand?

1. Leave the monitor in its protective packaging.

2. Align the stand to the monitor groove.

3. Push the stand towards the monitor groove until it locks in place.

4. Connect the base to the stand and tighten the base screws to secure the base.

5. Make sure the stand assembly is properly installed before setting the monitor upright.


What precautions should I take when installing the stand?

• Place the monitor on a soft, protected surface to avoid scratching the display panel.

• Do not use any sharp objects on the panel.


Can the groove for the stand bracket be used for wall mounting?

Yes, the groove for installing the stand bracket can also be used for wall mount. Please contact your dealer for the proper wall mount kit.

Does this monitor have a protective film to remove?

No, this product comes with NO protective film to be removed by the user. Any mechanical damages to the product including removal of the polarizing film may affect the warranty. Please remove the protective film from the ventilator area on the back.

How can I adjust the MAG 271QPX QD-OLED monitor?

The monitor has the following adjustment capabilities:

• Tilt: -5° to 20°

• Swivel: -30° to 30°

• Pivot: -90° to 90°

• Height: 0 to 110 mm


What precautions should I take when adjusting the monitor?

• Avoid touching the display panel when adjusting the monitor.

• Please slightly tilt the monitor backwards before pivoting it (if applicable).


How can I adjust the MAG 321UPX QD-OLED monitor?

The monitor has the following adjustment capabilities:

• Tilt: -5° to 15°

• Swivel: -30° to 30°

• Pivot: -10° to 10°

• Height: 0 to 110 mm


What is the function of the Macro Key?

The Macro Key is used to activate the OSD Application software (if installed).

What is the Navi Key used for?

The Navi Key is a multi-directional control used to navigate the On-Screen Display (OSD) menu, select items, adjust values, and enter/exit menus.

What are the specifications for the HDMI ports on the MAG 271QPX QD-OLED?

The HDMI™ ports support HDMI™ CEC and 2560×1440 resolution at up to 360Hz as specified in HDMI™ 2.1.

What are the specifications for the HDMI ports on the MAG 321UPX QD-OLED?

The HDMI™ ports support HDMI™ CEC and 3840×2160 resolution at up to 240Hz as specified in HDMI™ 2.1.

What type of HDMI cables should be used for optimal performance?

To ensure optimal performance and compatibility, please use only HDMI™ cables certified with the official HDMI™ logo (such as Ultra High Speed HDMI™ cables) when connecting this monitor. For more information, visit https://www.hdmi.org/resource/cables.

What are the specifications for the DisplayPort on the MAG 271QPX QD-OLED?

The DisplayPort supports 2560×1440 resolution at up to 360Hz as specified in DisplayPort 1.4.

What are the specifications for the DisplayPort on the MAG 321UPX QD-OLED?

The DisplayPort supports 3840×2160 resolution at up to 240Hz as specified in DisplayPort 1.4.

What features does the USB Type-C port support?

This port supports DisplayPort Alternate (DP Alt) Mode for video output and up to 5V/3A (15W) power delivery.

What is required for video output via the USB Type-C port?

Your USB-C signal source (like a laptop or PC) and the cable must support DisplayPort Alternate Mode to enable video output to the monitor via the USB-C port.

What is the purpose of the ventilator? Should it be covered?

The ventilator on the enclosure is used for air convection and to prevent the equipment from overheating. Do not cover the ventilator. Please remove the protective film covering it.

How do I connect the monitor to my PC?

1. Turn off your computer.

2. Connect the video cable (HDMI, DisplayPort, or USB-C DP Alt Mode) from the monitor to your computer.

3. Connect the power cord to the monitor power jack.

4. Plug the power cord into the electrical outlet.

5. Turn on the monitor using the power button.

6. Power on the computer. The monitor will auto detect the signal source.


How do I use the Navi Key to navigate the OSD menu?

• **Up/Down/Left/Right:** Move the key in these directions for selecting function menus and items, adjusting function values, or entering into/exiting from function menus.

• **Press (OK):** Press the key straight in for launching the On-Screen Display (OSD), entering submenus, or confirming a selection or setting.


How can I access preset function menus quickly using the Navi Key (Hot Key)?

When the OSD menu is inactive, you can move the Navi Key up, down, left, or right to enter into preset function menus (Hot Keys).

Can I customize the Hot Keys?

Yes, users may customize their own Hot Keys to enter into different function menus. This can be configured in the OSD menu under Navi Key settings.

Which OSD settings are unavailable (grayed out) when HDR signals are received?

The following settings will be grayed out when HDR signals are received:

• Night Vision

• Low Blue Light

• Brightness

• Contrast

• Color Temperature

• Optix Scope

• Auto Brightness Control (if applicable)

• Ambient RGB Light (if applicable)

• PIP/PBP


What is the Smart Crosshair feature in the G.I. menu?

Through an AI algorithm, this function enhances the visibility of the in-game crosshair. Users can select the icon (style), color (White, Red, Auto), and position of the crosshair.

How does the Optix Scope feature work?

When Optix Scope is enabled, the center point of the screen will zoom in. Users can adjust the zoom level (“Scope Ratio”: x1.5, x2, x3, x4 depending on model) and the size of the zoomed area (“Scope Size”: Small, Medium, Large). Smart Crosshair and Optix Scope can be enabled at the same time.

Which monitor functions are affected when Optix Scope is activated?

Activating Optix Scope will affect the following functions:
Affected FunctionFunction Status
Adaptive-SyncSet to OFF
PIP/PBPSet to OFF
Screen Size 1:1Set to Auto

How do I select and apply a Game Mode?

In the Gaming menu, navigate to Game Mode. Use the Up or Down button on the Navi Key to select and preview mode effects (Premium Color, User, FPS, Racing, RTS, RPG). Press the OK Button (press Navi Key) to confirm and apply your chosen mode type.

What does the Night Vision function do?

This function optimizes background brightness, particularly in dark scenes, and is recommended for FPS games. Available levels are Normal, Strong, Strongest, and A.I.

How does A.I. Vision enhance image quality?

A.I. Vision enhances image quality by optimizing the contrast of images and background brightness.

How is the Night Vision setting affected when A.I. Vision is activated?

Activating A.I. Vision will affect the Night Vision setting as follows:
Affected FunctionFunction Status
Night VisionUnable to select

How can I display the current Refresh Rate on the screen?

In the Gaming menu, go to Refresh Rate. You can turn the display ON/OFF and adjust the Location (Left Top, Right Top, Left Bottom, Right Bottom, Customize) where the refresh rate is shown. Press OK to confirm. The monitor follows the Operating System’s preset Screen Refresh Rate.

How does the Alarm Clock function work?

You can set a timer (e.g., 15:00, 30:00, 45:00, 60:00, or customize from 00:01 to 99:59) and choose its Location on the screen. After setting the time, press the OK Button to activate the timer.

What happens to the Alarm Clock setting after power loss?

Users have to manually restore their preset Alarm Clock after any AC power loss and reconnection.

What is Adaptive-Sync?

Adaptive-Sync prevents screen tearing by synchronizing the monitor’s refresh rate with the graphics card’s frame rate output. You can turn it ON or OFF in the Gaming menu.

Which monitor functions are affected when Adaptive-Sync is activated?

Activating Adaptive-Sync will affect the following functions:
Affected FunctionFunction Status
Screen Size 1:1Set to Auto
PIP/PBPSet to OFF
Optix ScopeSet to OFF

How do I select and apply a Pro Mode?

In the Professional menu, navigate to Pro Mode. Use the Up or Down button on the Navi Key to select and preview mode effects (Eco, User, Anti-Blue, Movie, Office, sRGB, Adobe RGB, Display P3). Press the OK Button (press Navi Key) to confirm and apply your chosen mode type.

Which Pro Mode meets TÜV Rheinland’s “Low Blue Light” standard?

The default setting “Eco” mode meets the requirements of TÜV Rheinland’s “Low Blue Light” standard. The “Anti-Blue” mode also prioritizes low blue light.

Which monitor functions are affected when sRGB, Adobe RGB, or Display P3 Pro Modes are activated?

Activating sRGB, Adobe RGB, and Display P3 Pro Modes will affect the following functions:
Affected FunctionFunction Status
Color TemperatureUnable to select
Low Blue LightUnable to select
ContrastUnable to select

What does the Low Blue Light setting do?

Low Blue Light protects your eyes against harmful blue light. When enabled (ON), it adjusts the screen color temperature to a more yellow glow, reducing blue light emission. This monitor is a Low Blue Light monitor which will decrease the blue light emitted without adjusting the OSD settings when set appropriately (e.g., Eco mode).

When is Low Blue Light mandatory?

When Pro Mode is set to Anti-Blue, it is mandatory to enable Low Blue Light.

What does the Image Enhancement setting do?

Image Enhancement enhances image edges to improve their acutance (perceived sharpness). You can select levels from OFF, Weak, Medium, Strong, to Strongest.

How should I adjust Brightness and Contrast?

In the Image menu, adjust Brightness (0-100) according to the surrounding lighting. Properly adjust Contrast (0-100) to relax your eyes. Note that these settings may be unavailable if HDR is active or certain Pro Modes are selected.

What does the Sharpness setting affect?

Sharpness (0-5) improves the clarity and details of images. Adjust it in the Image menu.

How do I adjust the Color Temperature?

In the Image menu, go to Color Temperature. You can select preset modes (Cool, Normal, Warm) or choose Customization to adjust Red (R), Green (G), and Blue (B) values individually from 0-100. Use Up/Down buttons to preview and OK to apply. Note that this setting may be unavailable if HDR is active or certain Pro Modes are selected.

How can I adjust the Screen Size (aspect ratio)?

In the Image menu, select Screen Size. You can choose Auto, 4:3, 16:9, 16:10, or 1:1. This setting is adjustable in any mode, resolution, and refresh rate.

Which monitor functions are affected when Screen Size 1:1 is activated?

Activating Screen Size 1:1 will affect the following functions:
Affected FunctionFunction Status
Adaptive-SyncSet to OFF
Optix ScopeSet to OFF
PIP/PBPSet to OFF

How can I set the DisplayHDR mode?

In the Image menu, select DisplayHDR. You can choose between True Black 400 or Peak 1000 nits.

How do I manually select the Input Source?

Navigate to the Input Source menu in the OSD. You can select HDMI™ 1, HDMI™ 2, DP (DisplayPort), or Type C.

How does the Auto Scan feature for Input Source work?

When Auto Scan is set to ON (default), the monitor will automatically detect an active signal source. If set to OFF, you will need to manually select the input source.

When can I use the Navi Key to select the Input Source directly?

Users can use the Navi Key to select Input Source at the following statuses:

• While “Auto Scan” is set to “OFF” with the monitor at power saving mode;

• While “No Signal” message box is shown on the monitor.


What are PIP (Picture in Picture) and PBP (Picture by Picture)?

• **PIP (Picture in Picture):** Allows users to display multiple video sources on one screen simultaneously. One program is displayed on the full screen while one or more other programs are displayed in inset windows.

• **PBP (Picture by Picture):** A similar feature that displays two input sources side-by-side on the screen.

You can configure these modes in the PIP/PBP menu, selecting sources, PIP size, PIP location, or PBP mode.

How does the Display Switch function work in PIP/PBP mode?

Display Switch allows users to swap the primary and secondary input sources displayed in PIP or PBP mode.

When are Display Switch and Audio Switch grayed out in PIP/PBP mode?

If there is only one active signal input, the Display Switch and Audio Switch options will be grayed out and unavailable.

How can I adjust the window division ratio in PBP mode?

Users can adjust the ratio of window division by switching between Mode 1 and Mode 2 in the PBP settings. Customization options for sources are also available.

Which monitor functions are affected when PIP is activated?

Activating PIP will affect the following functions:
Affected FunctionFunction Status
Adaptive-SyncSet to OFF
Optix ScopeSet to OFF
Screen Size 1:1/16:10Set to Auto & unable to select
HDMI™ CECSet to OFF & unable to select
DisplayHDRUnable to select

Which monitor functions are affected when PBP is activated?

Activating PBP will affect the following functions:
Affected FunctionFunction Status
Adaptive-SyncSet to OFF
Optix ScopeSet to OFF
Screen SizeSet to Auto & unable to select
HDMI™ CECSet to OFF & unable to select
DisplayHDRUnable to select

Can the functions assigned to the Navi Key directions (Up, Down, Left, Right, G Key) be changed?

Yes, in the Settings menu, under Navi Key, you can assign different functions (like Brightness, Game Mode, Input Source, etc.) to the Up, Down, Left, Right, and G Key (press) directions for quick access (Hot Keys). All Navi Key items can be adjusted via OSD Menus.

How do I change the OSD Language?

Go to the Settings menu and select Language. Choose your preferred language from the list and press the OK Button (press Navi Key) to confirm and apply.

What happens to the Language setting if I reset the monitor?

Language is an independent setting. Your own language setting will override the factory default. When you reset the monitor settings (Reset to Yes), the Language setting will not be changed.

How can I adjust the OSD Transparency?

In the Settings menu, select Transparency. You can adjust the OSD background transparency level from 0 to 5. This can be adjusted in any mode.

How can I adjust the OSD Time Out duration?

In the Settings menu, select OSD Time Out. You can set the duration for which the OSD menu remains on screen before automatically closing, from 5 to 30 seconds. This can be adjusted in any mode.

What are the different modes for the Power Button (OFF, Standby)?

In the Settings menu, under Power Button, you can choose the behavior:

• **OFF:** Pressing the power button turns off the monitor completely.

• **Standby:** Pressing the power button turns off the panel and backlight, putting the monitor into a low-power standby mode.


How can I display monitor status information on the screen?

In the Settings menu, set Info. On Screen to ON. The information about the monitor status will be shown on the right side of the screen.

What is HDMI CEC and what devices does it support?

HDMI™ CEC (Consumer Electronics Control) allows control signals to be passed between connected devices. This monitor supports HDMI™ CEC with Sony PlayStation®, Nintendo® Switch™, Xbox Series X|S consoles, and various other audio-visual devices that are CEC-capable.

What happens when HDMI CEC is set to ON?

If HDMI™ CEC is set to ON in the Settings menu:

• The monitor will automatically power on when the connected CEC device is turned on.

• The connected CEC device will enter power saving mode when the monitor is turned off.

• When a Sony PlayStation®, Nintendo® Switch™, or Xbox Series X|S console is connected, the Game Mode and Pro Mode will automatically be set to default modes, but can be adjusted to users’ preferred modes later.


How does the Type C PD Charge function work?

This function, enabled in the Settings menu (Type C PD Charge ON), allows users to charge their connected devices through the monitor’s USB Type-C connector. It can deliver up to 15W (5V/3A) of power.

How can I reset the monitor settings to their default values?

In the Settings menu, select Reset. Choose YES and confirm to restore all settings (except Language) to their original OSD defaults. This can be done in any mode.

What is Pixel Shift in MSI OLED Care?

Pixel Shift moves the pixels of your screen at regular intervals (Slow, Normal, Fast settings available) to reduce the possibility of screen burn-in or image retention on the OLED panel.

What is Panel Protect in MSI OLED Care and when does it activate?

Panel Protect is a function designed to maintain panel image quality. It automatically activates when the monitor has been used for over 4 hours (cumulative usage).

What should I know about the Panel Protect process?

• The protect function may take several minutes to complete.

• The power indicator will blink orange while the process is running.

• During the process execution, please do not unplug the power cord from the monitor.

• During the process execution, you can press the power button again to cancel this function.


What is the Protect Notice in MSI OLED Care?

The Protect Notice is a pop-up reminder related to the Panel Protect function.

• When set to Auto, the notice will pop up when the panel exceeds 4 hours of cumulative usage since the last Panel Protect cycle.

• When set to Usage 16 hrs, the notice will pop up when the panel exceeds 16 hours of cumulative usage.


What happens if Panel Protect is interrupted?

If Panel Protect is interrupted (e.g., by pressing the power button or unplugging the monitor), the Protect Notice will pop up upon the next power-up, reminding you to run the function.

How does Static Screen Detection work?

If Static Screen Detection is set to ON in MSI OLED Care:

• When the monitor detects static visuals (unchanging images) for a specific duration (set by ‘Starting in’ and ‘Time required’), it reduces the screen brightness to help prevent screen burn-in.

• Once the monitor detects moving visuals again, it restores the previous brightness setting.


What do the ‘Starting in’ and ‘Time required’ settings for Static Screen Detection control?

• **Starting in:** Detects the time a static image remains on the screen (options: 50 Sec, 100 Sec).

• **Time required:** Specifies the time needed for brightness reduction to activate after a static image has been detected for the ‘Starting in’ duration (options: 120 Sec, 240 Sec).


How does the brightness reduction level work with Static Screen Detection?

Users can select a ‘Reducing Level’ (1-7) for brightness reduction when static content is detected. The actual reducing effect depends on this level and the current ‘Brightness’ or ‘DisplayHDR’ setting.

How does Multi Logo Detection work?

This function helps prevent image sticking (burn-in) from static logos. When set to ON in MSI OLED Care, the brightness of areas detected as containing logos will be reduced.

How does the brightness reduction level work with Multi Logo Detection?

Users can select a ‘Reducing Level’ (1 or 2) for brightness reduction:

• Level 1: 10% reduction

• Level 2: 20% reduction

The reducing effect also depends on the current ‘Brightness’ or ‘DisplayHDR’ setting.

How does Taskbar Detection work?

This function helps prevent image sticking from static taskbars. When set to ON in MSI OLED Care, the brightness of areas detected as taskbars will be reduced.

How does the brightness reduction level work with Taskbar Detection?

Users can select a ‘Reducing Level’ (1, 2, or 3) for brightness reduction:

• Level 1: 10% reduction

• Level 2: 15% reduction

• Level 3: 20% reduction

The reducing effect also depends on the current ‘Brightness’ or ‘DisplayHDR’ setting.

How does Boundary Detection work?

This function helps prevent image sticking from static boundaries. When set to ON in MSI OLED Care, the brightness of detected boundary areas (like static letters, pillars, vertical lines) will be reduced.

How does the brightness reduction level work with Boundary Detection?

Users can select a ‘Reducing Level’ (1, 2, or 3) for brightness reduction:

• Level 1: 10% reduction

• Level 2: 15% reduction

• Level 3: 20% reduction

The reducing effect also depends on the current ‘Brightness’ or ‘DisplayHDR’ setting.

What information is shown in OLED Panel Info.?

This field in the MSI OLED Care menu shows information related to the MSI OLED Care features and panel status.

How does HDMI™ VRR relate to Adaptive-Sync?

HDMI™ VRR (Variable Refresh Rate) synchronizes with the monitor’s Adaptive-Sync setting (ON/OFF). For VRR ON/OFF status confirmation, please check the Adaptive-Sync setting in the OSD menu.

How does the monitor handle VRR content when VRR is ON?

When VRR (Variable Refresh Rate, enabled via Adaptive-Sync) is set to ON, the monitor’s scaler will detect whether the connected graphics card is sending VRR content.

What are the key specifications for the MAG 271QPX QD-OLED monitor?

FeatureSpecification
Size26.5 inch
CurvatureFlat
Panel TypeQD-OLED
Resolution2560×1440 (WQHD)
Aspect Ratio16:9
BrightnessTypical SDR: 250 nits / Peak HDR: 1000 nits
Contrast Ratio1500000:1
Refresh Rate360Hz
Response Time0.03ms (GTG)
I/O PortsHDMI™ Connector x2, DisplayPort x1, USB Type-C Port x1, Headphone Jack x1
View Angles178°(H), 178°(V)
DCI-P3* / sRGB99.1% / 138.4% (*Based on CIE1976)
Surface TreatmentAnti-Reflection
Display Colors1.07B (10 bits)
Power Options100~240Vac, 50/60Hz, 2.7A
Power Consumption (Typical)Power On < 150W, Standby < 0.5W, Power Off < 0.3W
Adjustment (Height)0 ~ 110mm
Adjustment (Tilt)-5° ~ 20°
Adjustment (Swivel)-30° ~ 30°
Adjustment (Pivot)-90° ~ 90°
Kensington LockYes
Dimension (W x H x D)609 x 416 x 242 mm

What are the key specifications for the MAG 321UPX QD-OLED monitor?

FeatureSpecification
Size31.5 inch
CurvatureFlat
Panel TypeQD-OLED
Resolution3840×2160 (UHD)
Aspect Ratio16:9
BrightnessTypical SDR: 250 nits / Peak HDR: 1000 nits
Contrast Ratio1500000:1
Refresh Rate240Hz
Response Time0.03ms (GTG)
I/O PortsHDMI™ Connector x2, DisplayPort x1, USB Type-C Port x1, Headphone Jack x1
View Angles178°(H), 178°(V)
DCI-P3* / sRGB99% / 138.2% (*Based on CIE1976)
Surface TreatmentAnti-Reflection
Display Colors1.07B (10 bits)
Power Options100~240Vac, 50/60Hz, 2.7A
Power Consumption (Typical)Power On < 210W, Standby < 0.5W, Power Off < 0.3W
Adjustment (Height)0 ~ 110mm
Adjustment (Tilt)-5° ~ 15°
Adjustment (Swivel)-30° ~ 30°
Adjustment (Pivot)-10° ~ 10°
Kensington LockYes
Dimension (W x H x D)717 x 477 x 242 mm

What are the VESA Mounting specifications?

• Plate Type: 100 x 100 mm

• Screw Type: M4 x 10 mm

• Thread Diameter: 4 mm

• Thread Pitch: 0.7 mm

• Thread Length: 10 mm


What are the weight specifications for the monitors?

MonitorNet WeightGross Weight
MAG 271QPX QD-OLED8.0 kg10.3 kg
MAG 321UPX QD-OLED9.1 kg11.4 kg

What are the environmental operating and storage conditions?

ConditionParameterValue
OperatingTemperature0°C to 40°C
Humidity20% to 90%, non-condensing
Altitude0 ~ 5000m
StorageTemperature-20°C to 60°C
Humidity10% to 90%, non-condensing

What are the supported resolutions and refresh rates for the MAG 271QPX QD-OLED in Standard Mode?

StandardResolutionRefresh RateHDMI™DPUSB-C
Full HD1920×1080@60HzVVV
QHD2560×1440@60HzVVV
@120HzVVV
@240HzVVV
@360HzVVV
V = Supported

What video timings are supported on the MAG 271QPX QD-OLED?

TimingResolutionRefresh RateHDMI™DPUSB-C
720PVVV
1080P@60HzVVV
@120HzVVV
2160P@30HzV
@60HzV
@120HzV
HDMI™ VRR for PS5V
V = Supported, Blank = Not Supported

What resolutions are supported in PIP Mode (Non-HDR) on the MAG 271QPX QD-OLED?

StandardResolutionRefresh RateHDMI™DPUSB-C
Full HD1920×1080@60HzVVV
QHD2560×1440@60HzVVV
@120HzVVV
TimingResolutionRefresh RateHDMI™DPUSB-C
720PVVV
1080P@60HzVVV
2160P@30HzVV
@50HzVV
@60HzVV
V = Supported, Blank = Not Supported. PIP mode does not support HDR.

What resolutions are supported in PBP Mode 1 (Non-HDR) on the MAG 271QPX QD-OLED?

UsageResolutionRefresh RateHDMI™DPUSB-C
Video Timing720PVVV
Video Timing1080P@60HzVVV
Used for PBP Full Screen1920×1440@60HzVVV
Used for PBP Full Screen640×1440@60HzVVV
V = Supported. PBP Mode 1 does not support HDR.

What resolutions are supported in PBP Mode 2/Customize (Non-HDR) on the MAG 271QPX QD-OLED?

UsageResolutionRefresh RateHDMI™DPUSB-C
Video Timing720PVVV
Video Timing1080P@60HzVVV
Used for PBP Full Screen1280×1440@60HzVVV
V = Supported. PBP Mode 2/Customize does not support HDR.

What resolutions are supported when Screen Size is set to 16:10 (Non-HDR) on the MAG 271QPX QD-OLED?

StandardResolutionRefresh RateHDMI™DPUSB-C
QHD+2560×1600@60HzVVV
@120HzVVV
@240HzVVV
@360HzVVV
V = Supported. This mode does not support HDR.

What are the supported resolutions and refresh rates for the MAG 321UPX QD-OLED in Standard Mode?

StandardResolutionRefresh RateHDMI™DPUSB-C
Full HD1920×1080@60HzVVV
QHD2560×1440@60HzVVV
@120HzVVV
UHD3840×2160@60HzVVV
@120HzVVV
@180HzVVV
@240HzVVV
V = Supported

What video timings are supported on the MAG 321UPX QD-OLED?

TimingResolutionRefresh RateHDMI™DPUSB-C
720PVVV
1080P@60HzVVV
@120HzVVV
2160P@30HzV
@60HzV
@120HzV
HDMI™ VRR for PS5V
V = Supported, Blank = Not Supported

What resolutions are supported in PIP Mode (Non-HDR) on the MAG 321UPX QD-OLED?

StandardResolutionRefresh RateHDMI™DPUSB-C
Full HD1920×1080@60HzVVV
QHD2560×1440@60HzVVV
@120HzVVV
UHD3840×2160@60HzVVV
@120HzVVV
TimingResolutionRefresh RateHDMI™DPUSB-C
720PVVV
1080P@60HzVVV
@120HzVVV
2160P@30HzVV
@50HzVV
@60HzVV
@120HzVVV
V = Supported, Blank = Not Supported. PIP mode does not support HDR.

What resolutions are supported in PBP Mode 1 (Non-HDR) on the MAG 321UPX QD-OLED?

UsageResolutionRefresh RateHDMI™DPUSB-C
Video Timing720PVVV
Video Timing1080P@60HzVVV
@120HzVVV
Used for PBP Full Screen2880×2160@60HzVVV
Used for PBP Full Screen960×2160@60HzVVV
V = Supported. PBP Mode 1 does not support HDR.

What resolutions are supported in PBP Mode 2/Customize (Non-HDR) on the MAG 321UPX QD-OLED?

UsageResolutionRefresh RateHDMI™DPUSB-C
Video Timing720PVVV
Video Timing1080P@60HzVVV
Used for PBP Full Screen1920×2160@60HzVVV
V = Supported. PBP Mode 2/Customize does not support HDR.

What resolutions are supported when Screen Size is set to 16:10 (Non-HDR) on the MAG 321UPX QD-OLED?

StandardResolutionRefresh RateHDMI™DPUSB-C
QHD+2560×1600@60HzVVV
@120HzVVV
@240HzVVV
V = Supported. This mode does not support HDR.

What should I do if the power LED is off?

• Press the monitor power button again.

• Check if the monitor power cable is properly connected.


What should I check if there is no image on the screen?

• Check if the computer graphics card is properly installed.

• Check if the computer and monitor are connected to electrical outlets and are turned on.

• Check if the monitor signal cable is properly connected.

• The computer may be in Standby mode. Press any key to activate the monitor.


What should I do if the screen image is not properly sized or centered?

Refer to Preset Display Modes in the user guide to set the computer to a setting suitable for the monitor to display. You might also need to adjust the Screen Size setting in the OSD Image menu.

What should I check if Plug & Play is not working?

• Check if the monitor power cable is properly connected.

• Check if the monitor signal cable is properly connected.

• Check if the computer and graphics card are Plug & Play compatible.


What can I do if the icons, font, or screen are fuzzy, blurry, or have color problems?

• Avoid using any video extension cables.

• Adjust brightness and contrast.

• Adjust RGB color or tune color temperature in the OSD.

• Check if the monitor signal cable is properly connected.

• Check for bent pins on the signal cable connector.


What should I do if the monitor starts flickering or shows waves?

• Change the refresh rate to match the capabilities of your monitor.

• Update your graphics card drivers.

• Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).


What basic safety instructions should I follow?

• Read the safety instructions carefully and thoroughly.

• All cautions and warnings on the device or User Guide should be noted.

• Refer servicing to qualified personnel only.


What are the power requirements and safety precautions?

• Make sure that the power voltage is within its safety range (100~240V) and has been adjusted properly before connecting the device to the power outlet.

• If the power cord comes with a 3-pin plug, do not disable the protective earth pin. The device must be connected to an earthed mains socket-outlet.

• Please confirm the power distribution system in the installation site shall provide the circuit breaker rated 120/240V, 20A (maximum).

• Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.

• Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.

• If this device comes with an adapter, use only the MSI provided AC adapter approved for use with this device.


What environmental precautions should I take for the monitor?

• To reduce the possibility of heat-related injuries or of overheating the device, do not place the device on a soft, unsteady surface or obstruct its air ventilators.

• Use this device only on a hard, flat and steady surface.

• To prevent the device from tipping over, secure the device to a desk, wall or fixed object with an anti-tip fastener that helps to properly support the device and keep it safe in place.

• To prevent fire or shock hazard, keep this device away from humidity and high temperature.

• Do not leave the device in an unconditioned environment with a storage temperature above 60°C or below -20°C, which may damage the device.

• The maximum operating temperature is around 40°C.

• Always keep strong magnetic or electrical objects away from the device.


How should I clean the monitor?

When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemical to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.

When should I get the device checked by service personnel?

If any of the following situations arises, get the device checked by service personnel:

• The power cord or plug is damaged.

• Liquid has penetrated into the device.

• The device has been exposed to moisture.

• The device does not work well or you can not get it working according to the User Guide.

• The device has dropped and damaged.

• The device has obvious sign of breakage.


How can I reduce symptoms from blue light exposure according to the TÜV Rheinland Low Blue Light certification?

This monitor has TÜV Rheinland Low Blue Light certification (Hardware Solution). To reduce symptoms from extended exposure to blue light:

• Place the screen 20 – 28 inches (50 – 70 cm) away from your eyes and a little below eye level.

• Consciously blinking the eyes every now and then will help to reduce eye strain after extended screen time.

• Take breaks for 20 minutes every 2 hours.

• Look away from the screen and gaze at a distant object for at least 20 seconds during breaks.

• Make stretches to relieve body fatigue or pain during breaks.

Using the “Eco” or “Anti-Blue” Pro Mode can also help.

What does the TÜV Rheinland Flicker Free certification mean?

TÜV Rheinland has tested this product and certified it as “Flicker Free”. This keyword confirms that the device has no visible and invisible flicker defined in the standard (based on internationally applicable standards) within the range of 0 – 3000 Hz under various brightness settings, which helps reduce strain on the eyes.

Does the display support Flicker Free when Anti Motion Blur/MPRT is enabled?

No, the display will not support Flicker Free when Anti Motion Blur/MPRT is enabled. (The availability of Anti Motion Blur/MPRT varies by product.)

What regulations does this device comply with (CE Conformity)?

This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU). This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union.

What are the FCC Class B compliance details and interference statement?

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

What should I do if the equipment causes harmful interference?

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.


What is stated in FCC Notice 1 and Notice 2?

• **Notice 1:** The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

• **Notice 2:** Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.


What are the conditions for FCC compliance (Part 15)?

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

MSI Computer Corp. contact information: 901 Canada Court, City of Industry, CA 91748, USA, (626) 913-0828, http://www.msi.com

What is the WEEE statement regarding disposal?

Under the European Union (“EU”) Directive on Waste Electrical and Electronic Equipment, Directive 2012/19/EU, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life.

Where can I find information on chemical substances (REACH)?

In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No. 1907/2006), MSI provides the information of chemical substances in products at: https://csr.msi.com/global/index

Does the monitor comply with RoHS regulations in different regions (Japan, India, Turkey, Ukraine, Vietnam)?

• **Japan:** Complies with Japan JIS C 0950 Material Declaration requirements. Details at: https://csr.msi.com/global/Japan-JIS-C-0950-Material-Declarations

• **India:** Complies with the “India E-waste (Management and Handling) Rule 2016” and prohibits use of hazardous substances beyond specified limits, except for exemptions.

• **Turkey:** Conforms to the EEE Regulations of the Republic Of Turkey.

• **Ukraine:** Complies with requirements of the Technical Regulation approved by the Resolution of Cabinet of Ministry of Ukraine as of 10 March 2017, № 139, regarding restrictions for certain dangerous substances.

• **Vietnam:** As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT regulating permitted limits for hazardous substances.


What are the Green Product Features of this monitor?

• Reduced energy consumption during use and stand-by

• Limited use of substances harmful to the environment and health

• Easily dismantled and recycled

• Reduced use of natural resources by encouraging recycling

• Extended product lifetime through easy upgrades

• Reduced solid waste production through take-back policy


What is MSI’s Environmental Policy regarding product disposal and recycling?

• The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life.

• Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products.

• Visit the MSI website and locate a nearby distributor for further recycling information.

• Users may also reach MSI at gpcontdev@msi.com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.


What are the recommendations regarding screen time to avoid eyesight issues?

Warning! Overuse of screens is likely to affect eyesight. Recommendations:

1. Take a 10-minute break for every 30 minutes of screen time.

2. Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.


How can I get technical support?

If a problem arises with your product and no solution can be obtained from the user’s manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance.

CLICK HERE TO DOWNLOAD MSI MAG 271QPX QD-OLED 3CD8 (01) PDF MANUAL


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