FREE ENGLISH MOTOROLA MOTOTRBO DM4601 (02) PDF USER GUIDE
FREE ENGLISH MOTOROLA MOTOTRBO DM4601 (02) PDF USER MANUAL
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FREE ENGLISH MOTOROLA MOTOTRBO DM4601 (02) PDF OWNER MANUAL
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FREE ENGLISH MOTOROLA MOTOTRBO DM4601 (02) PDF INSTRUCTION GUIDE
FREE ENGLISH MOTOROLA MOTOTRBO DM4601 (02) PDF REFERENCE MANUAL
FREE ENGLISH MOTOROLA MOTOTRBO DM4601 (02) PDF INSTRUCTION MANUAL
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What are the IP Specifications for the radio?
| IP Specification | Description |
|---|---|
| IP67 | Allows your radio to withstand adverse field conditions such as being submersed in water. |
How should I care for my radio?
Follow these basic handling precautions:
CAUTION: Do not disassemble your radio. This could damage radio seals and result in leak paths into the radio. Radio maintenance should only be done in service depot that is equipped to test and replace the seal on the radio.
• If your radio has been submersed in water, shake your radio well to remove any water that may be trapped inside the speaker grille and microphone port. Trapped water could cause decreased audio performance.
• If your radio’s battery contact area has been exposed to water, clean and dry battery contacts on both your radio and the battery before attaching the battery to radio. The residual water could short-circuit the radio.
• If your radio has been submersed in a corrosive substance (for example, saltwater), rinse radio and battery in fresh water then dry radio and battery.
• To clean the exterior surfaces of your radio, use a diluted solution of mild dishwashing detergent and fresh water (for example, one teaspoon of detergent to one gallon of water).
• Never poke the vent (hole) located on the radio chassis below the battery contact. This vent allows for pressure equalization in the radio. Doing so may create a leak path into radio and your radio’s submersibility may be lost.
• Never obstruct or cover the vent, even with a label.
• Ensure that no oily substances come in contact with the vent.
• Your radio with antenna attached properly is designed to be submersible to a maximum depth of 1 m (3.28 ft) and a maximum submersion time of 30 minutes. Exceeding either maximum limit or use without antenna may result in damage to your radio.
• When cleaning your radio, do not use a high pressure jet spray on radio as this will exceed the 1 m depth pressure and may cause water to leak into your radio.
How do I turn the radio on?
Press the On/Off button.
If successful, your radio shows the following indications:
• A tone sounds. (NOTICE: If the Tones/Alerts function is disabled, there is no tone upon powering up.)
• The green LED lights up.
• The display shows MOTOTRBO (TM), followed by a welcome message or image.
• The Home screen lights up.
If your radio does not power up, check your battery. Make sure that the battery is charged and properly attached. Contact your dealer if your radio still does not power up.
How do I turn the radio off?
Press and hold the On/Off button.
The radio may take up to seven seconds to completely turn off.
The display shows Powering Down.
How do I adjust the volume?
To adjust the volume of your radio, perform one of the following actions:
• To increase the volume, turn the On/Off/Volume Control knob clockwise.
• To decrease the volume, turn the On/Off/Volume Control knob counterclockwise.
NOTICE: Your radio can be programmed to have a minimum volume offset where the volume level cannot be lowered past the programmed minimum volume.
How do I change channels using the Volume/Channel Knob?
The Volume/Channel Knob can be programmed for dual volume and channel control, or for volume control only.
To change the channels, press and hold the Volume/Channel Knob until the channel selection state is displayed. Turn the Volume/Channel Knob to select the channel. Do one of the following to exit the channel selection state:
• Press the Volume/Channel Knob.
• Press OK.
• Press the Return/Home Button.
• Wait for the menu timer to expire.
How do I set the Dual Knob Operation Preference (Volume Only or Volume & Channel)?
1. Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to Utilities. Press OK to select.
3. Press the Up or Down navigation button to scroll to Radio Settings. Press OK to select.
4. Press the Up or Down navigation button to scroll to Dual Knob. Press OK to select. The display shows Volume Only and Volume & Channel.
5. Press the Up or Down navigation button to scroll to the required setting. Press OK to select. A checkmark appears beside the selected settings. The screen returns to the previous menu.
How do I use the Keypad Microphone Buttons for text entry?
You can use the 3 x 4 alphanumeric keypad on the 4-Way Navigation Keypad Microphone (Motorola Solutions part number RMN5127_) to access your radio features. Many characters require that you press a key multiple times. The table shows the number of times a key needs to be pressed to generate the required character.
| Key | Number of Times Key is Pressed | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | |
| 1 . , ? ! | 1 | . | , | ? | ! | @ | & | ‘ | % | — | : | * | # |
| 2 ABC | A | B | C | 2 | |||||||||
| 3 DEF | D | E | F | 3 | |||||||||
| 4 GHI | G | H | I | 4 | |||||||||
| 5 JKL | J | K | L | 5 | |||||||||
| 6 MNO | M | N | O | 6 | |||||||||
| 7 PQRS | P | Q | R | S | 7 | ||||||||
| 8 TUV | T | U | V | 8 | |||||||||
| 9 WXYZ | W | X | Y | Z | 9 | ||||||||
| 0 | 0 | NOTICE: Press to enter “0” and long press to activate the CAPS lock. Another long press to turn off the CAPS lock. | |||||||||||
| * del | NOTICE: Press during text entry to delete the character. Press during numeric entry to enter a “*”. | ||||||||||||
| # space | NOTICE: Press during text entry to insert a space. Press during numeric entry to enter a “#”. | ||||||||||||
What are the WAVE Display Icons?
The following icons appear momentarily on the display when WAVE is enabled.
| Icon | Description |
|---|---|
| (Icon depicting WAVE connected) | WAVE Connected WAVE is connected. |
| (Icon depicting WAVE disconnected) | WAVE Disconnected WAVE is disconnected. |
NOTICE: This feature is applicable to specific models only.
How do I switch from Radio Mode to WAVE Mode (OnCloud/OnPremise)?
NOTICE: This feature is applicable to specific models only.
1. Do one of the following:
• Press the programmed WAVE button. Skip the following steps.
• Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to WAVE. Press OK to select.
The yellow LED double blinks.
The display shows a momentary notice of Switching to WAVE, then shows Preparing WAVE.
NOTICE: Your radio automatically enables Wi-Fi after you switch to WAVE mode.
If successful:
• The blinking yellow LED turns off.
• The display shows the WAVE connected icon,
If unsuccessful:
• A negative tone sounds.
• The red LED blinks.
• The display shows the WAVE disconnected icon and No Connection or Activation: Fail, depending on the error type.
NOTICE: Synchronization occurs when new settings are updated to your radio. When you enter the WAVE mode, your radio displays Syncing…. When the synchronization completes, your radio returns to the home screen.
How do I make a WAVE Group Call (OnCloud/OnPremise)?
1. Use the channel selector knob or buttons to select a WAVE talkgroup.
2. To call, press the PTT button.
If the call is successful, the display shows the Group Call icon and the WAVE talkgroup alias.
If the call is unsuccessful:
• A negative indicator tone sounds.
• The display shows a momentary notice of Call Failed Or No Participants.
How do I receive and respond to WAVE Group Calls (OnCloud/OnPremise)?
When you receive a WAVE group call:
• A tone sounds.
• The display shows the group call icon, WAVE talkgroup alias, and caller alias.
• Your radio unmutes and the incoming call sounds through the speaker.
To respond:
1. To call, press the PTT button.
2. To listen, release the PTT button.
How do I receive and respond to WAVE Private Calls (OnCloud/OnPremise)?
When you receive a WAVE private call:
• A tone sounds.
• The display shows the private call icon and caller alias.
• Your radio unmutes and the incoming call sounds through the speaker.
To respond:
1. To call, press the PTT button.
2. To listen, release the PTT button.
How do I switch from WAVE Mode to Radio Mode (OnCloud/OnPremise)?
1. Do one of the following:
• Press the programmed Radio Mode button. Skip the following steps.
• Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to Radio Mode. Press OK to select.
The yellow LED double blinks.
The display shows a momentary notice of Switching to Radio and then shows Preparing Radio.
When successful:
• The blinking yellow LED turns off.
• The WAVE connected icon disappears on the status bar. The display shows
How do I set the Active WAVE Channel (Tactical/5000)?
NOTICE: WAVE channels are configured through CPS. Your radio automatically enables Wi-Fi and logs in to the WAVE server once you enter WAVE channel.
1. Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to WAVE Channels. Press OK to select.
3. Press the Up or Down navigation button to scroll to the required WAVE channel. Press OK to select.
4. Press the Up or Down navigation button to scroll to Set As Active. Press OK to select.
The display shows a checkmark beside the selected channel.
How do I view WAVE Channel Information (Tactical/5000)?
1. Do one of the following:
• Press the programmed WAVE Channel List button. Skip the following steps.
• Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to WAVE Channels. Press OK to select.
3. Press the Up or Down navigation button to scroll to the required WAVE channel. Press OK to select.
4. Press the Up or Down navigation button to scroll to View Details. Press OK to select.
The display shows the WAVE channel details.
How do I view WAVE Endpoints Information (Tactical/5000)?
1. Do one of the following:
• Press the programmed Contact button. Skip to step 3.
• Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to Endpoints. Press OK to select.
3. Press the Up or Down navigation button to scroll to the required WAVE Endpoint. Press OK to select.
4. Press OK to select View Details.
The display shows the WAVE Endpoint details.
How do I change the WAVE Configuration (Server IP, User ID, Password) (Tactical/5000)?
Follow the procedure to set the WAVE server IP address, user ID, and password.
1. Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to Utilities. Press OK to select.
3. Press the Up or Down navigation button to scroll to Radio Settings. Press OK to select.
4. Press the Up or Down navigation button to scroll to WAVE. Press OK to select.
5. Press OK to select Server Address. Press OK to change the server address. Press OK to select.
6. Press the Down navigation button to scroll to User ID. Press OK to change the user ID. Press OK to select.
7. Press the Down navigation button to scroll to Password. Press OK to view or change the WAVE password. Press OK to select.
8. Press the Back/Home button to Apply. Press OK to apply all the changes made.
The display shows the positive mini notice momentarily before returning to the Radio Settings screen.
How do I make a WAVE Group Call (Tactical/5000)?
1. Select the WAVE channel with the required group alias or ID.
2. Press the PTT button to make the call. The green LED lights up. The first text line displays the Group Call icon and alias. The second text line displays the WAVE group alias.
3. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
4. Release the PTT button to listen. The green LED lights up when the target radio responds. The display shows the Group Call icon, and alias or ID, and the transmitting radio alias or ID.
5. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. The radio returns to the screen you were on prior to initiating the call.
What does the Push-To-Talk (PTT) button do?
The PTT button serves two basic purposes:
• While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. The microphone is activated when the PTT button is pressed.
• While a call is not in progress, the PTT button is used to make a new call.
Press and hold the PTT button to talk. Release the PTT button to listen.
If the Talk Permit Tone or the PTT Sidetone is enabled, wait until the short alert tone ends before talking.
If the Channel Free Indication feature is enabled on your radio (programmed by your dealer), you will hear a short alert tone the moment the target radio (the radio that is receiving your call) releases the PTT button, indicating the channel is free for you to respond.
You hear a continuous Talk Prohibit Tone if your call is interrupted, for example when the radio receives an Emergency call. You should release the PTT button.
How do Programmable Buttons work?
Depending on the duration of a button press, your dealer can program the programmable buttons as shortcuts to radio functions.
Short press: Pressing and releasing rapidly.
Long press: Pressing and holding for the programmed duration.
NOTICE: See Emergency Operation for more information on the programmed duration of the Emergency button.
What functions can be assigned to the Programmable Buttons?
The following radio functions can be assigned to the programmable buttons by your dealer or system administrator:
• Audio Ambience: Allows the user to select an environment the radio is operating in.
• Audio Profiles: Allows the user to select the preferred audio profile.
• Bluetooth® Audio Switch: Toggles audio routing between internal radio speaker and external Bluetooth-enabled accessory.
• Bluetooth Connect: Initiates a Bluetooth find-and-connect operation.
• Bluetooth Disconnect: Terminates all existing Bluetooth connections between your radio and any Bluetooth-enabled devices.
• Bluetooth Discoverable: Enables your radio to enter Bluetooth Discoverable Mode.
• Contacts: Provides direct access to the Contacts list.
• Call Alert: Provides direct access to the contacts list for you to select a contact to whom a Call Alert can be sent.
• Call Log: Selects the call log list.
• Emergency: Depending on the programming, initiates or cancels an emergency.
• Ext Public Address (PA): Toggles audio routing between the connected PA loudspeaker amplifier and the internal PA system of the radio.
• Reset Home Channel: Sets a new home channel.
• Silence Home Channel Reminder: Mutes the Home Channel Reminder.
• Indoor Location: Toggles Indoor Location on or off.
• Intelligent Audio: Toggles intelligent audio on or off.
• Manual Dial: Initiates a Private Call by keying in any subscriber ID.
• Manual Site Roam: Starts the manual site search (Capacity Max).
• Mic AGC: Toggles the internal microphone automatic gain control (AGC) on or off.
• Notifications: Provides direct access to the Notifications list.
• One Touch Access: Directly initiates a predefined Broadcast, Private, Phone or Group Call, a Call Alert, or a Quick Text message.
• Option Board Feature: Toggles option board feature(s) on or off for option board-enabled channels.
• Phone: Provides direct access to the Phone Contacts list.
• Privacy: Toggles privacy on or off.
• Public Address (PA): Toggles the internal PA system of the radio on or off.
• Radio Alias and ID: Provides radio alias and ID.
• Remote Monitor: Turns on the microphone of a target radio without it giving any indicators.
• Site Info: Displays the current Capacity Max site name and ID. Plays site announcement voice messages for the current site when Voice Announcement is enabled.
• Site Lock: When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site (Capacity Max).
• Telemetry Control: Controls the Output Pin on a local or remote radio.
• Text Message: Selects the text message menu.
What settings or utility functions can be assigned to Programmable Buttons?
The following radio settings or utility functions can be assigned to the programmable buttons:
• Toggle Call Priority Level: Enables your radio to enter Call Priority Level High/Normal.
• Trill Enhancement: Toggles trill enhancement on or off.
• Voice Announcement On/Off: Toggles voice announcement on or off.
• Voice Announcement for Channel: Plays zone and channel announcement voice messages for the current channel. This function is unavailable when Voice Announcement is disabled.
• Wi-Fi: Toggles Wi-Fi on or off.
• Zone Selection: Allows selection from a list of zones.
• Tones/Alerts: Toggles all tones and alerts on or off.
• Backlight: Toggles display backlight on or off.
• Channel Up/Down: Depending on the programming, changes channel to previous or next channel.
• Display Mode: Toggles the day/night display mode on or off.
• Power Level: Toggles transmit power level between high and low.
How do I access programmed functions?
1. Do one of the following:
• Press the programmed button. Proceed to step 3 (if applicable).
• Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to the menu function, and press OK to select a function or enter a sub-menu.
3. Do one of the following:
• Press the Return/Home button to return to the previous screen.
• Long press the Return/Home button to return to the Home screen.
Your radio automatically exits the menu after a period of inactivity and returns to the Home screen.
The Menu Navigation Buttons are also available on a keypad microphone.
What do the display icons mean?
The following icons appear on the status bar at the top of the radio display. The icons are arranged left most in order of appearance or usage, and are channel-specific.
| (Bluetooth Connected icon) | Bluetooth Connected The Bluetooth feature is enabled. The icon stays lit when a remote Bluetooth device is connected. |
| (Bluetooth Not Connected icon) | Bluetooth Not Connected The Bluetooth feature is enabled but there is no remote Bluetooth device connected. |
| (DGNA icon) | DGNA Radio is in DGNA Talkgroup. |
| (Emergency icon) | Emergency Radio is in Emergency mode. |
| (GNSS Available icon) | GNSS Available GNSS feature is enabled. The icon stays lit when a position fix is available. |
| (GNSS Not Available icon) | GNSS Not Available GNSS feature is enabled but is not receiving data from the satellite. |
| (High Volume Data icon) | High Volume Data Radio is receiving high volume data and channel is busy. |
| (Indoor Location Available icon) | Indoor Location Available¹ Indoor location status is on and available. |
| (Indoor Location Unavailable icon) | Indoor Location Unavailable¹ Indoor location status is on but unavailable due to Bluetooth disabled or Beacons Scan suspended by Bluetooth. |
| (Mute Mode icon) | Mute Mode Mute Mode is enabled and speaker is muted. |
| (Notification icon) | Notification Notification List has one or more missed events. |
| (Option Board icon) | Option Board The Option Board is enabled. (Option board enabled models only) |
| (Option Board Non-Function icon) | Option Board Non-Function The Option Board is disabled. |
| (Over-the-Air Programming Delay Timer icon) | Over-the-Air Programming Delay Timer Indicates time left before automatic restart of radio. |
| (Priority 1 icon) | Priority 1 Indicates Priority Talkgroup 1. |
| (Priority 2 icon) | Priority 2 Indicates Priority Talkgroup 2. |
| (RSSI icon) | Received Signal Strength Indicator (RSSI) The number of bars displayed represents the radio signal strength. Four bars indicate the strongest signal. This icon is only displayed while receiving. |
| (Response Inhibit icon) | Response Inhibit Response Inhibit is enabled. |
| (Ring Only icon) | Ring Only Ringing mode is enabled. |
| (Secure icon) | Secure The Privacy feature is enabled. |
| (Shared Frequency icon) | Shared Frequency Indicates radio is locking to shared control channel. |
| (Silent Ring icon) | Silent Ring Silent ring mode is enabled. |
| (Site Roaming icon) | Site Roaming The site roaming feature is enabled. |
| (Status icon) | Status Indicates a new status message. |
| (Tones Disable icon) | Tones Disable Tones are turned off. |
| (Unsecure icon) | Unsecure The Privacy feature is disabled. |
| (Wi-Fi Excellent icon) | Wi-Fi Excellent² Wi-Fi signal is excellent. |
| (Wi-Fi Good icon) | Wi-Fi Good² Wi-Fi signal is good. |
| (Wi-Fi Average icon) | Wi-Fi Average² Wi-Fi signal is average. |
| (Wi-Fi Poor icon) | Wi-Fi Poor² Wi-Fi signal is poor. |
| (Wi-Fi Unavailable icon) | Wi-Fi Unavailable² Wi-Fi signal is unavailable. |
| (Scan icon – Other Systems) | Scan Scan feature is enabled. |
| (Vote Scan Active icon – Other Systems) | Vote Scan Active Vote Scan feature is enabled. |
| (Talkaround/Direct Mode icon – Other Systems) | Talkaround/Direct Mode Talkaround feature is enabled. Radio is communicating directly with another radio. |
| (Repeater Mode icon – Other Systems) | Repeater Mode Radio is communicating through a repeater. |
| (High Power icon – Other Systems) | High Power Radio is set to High power level. |
| (Low Power icon – Other Systems) | Low Power Radio is set to Low power level. |
| (Option Board Active icon – Other Systems) | Option Board Active Option Board is enabled. |
| (Option Board Inactive icon – Other Systems) | Option Board Inactive Option Board is disabled. |
| (Zone Selection icon – Other Systems) | Zone Selection Zone Selection feature is enabled. |
¹ Only applicable for models with the latest software and hardware.
² Only applicable for DM4601e.
What do the Advanced Menu Icons mean?
The following icons appear beside menu items that offer a choice between two options or as an indication that there is a sub-menu offering two options.
| (Checkbox Checked icon) | Checkbox (Checked) Indicates that the option is selected. |
| (Checkbox Empty icon) | Checkbox (Empty) Indicates that the option is not selected. |
| (Solid Black Box icon) | Solid Black Box Indicates that the option selected for the menu item with a sub-menu. |
What do the Bluetooth Device Icons mean?
The following icons appear next to items in the list of Bluetooth-enabled devices available to indicate the device type.
| (Bluetooth Audio Device icon) | Bluetooth Audio Device Bluetooth-enabled audio device, such as a headset. |
| (Bluetooth Data Device icon) | Bluetooth Data Device Bluetooth-enabled data device, such as a scanner. |
| (Bluetooth PTT Device icon) | Bluetooth PTT Device Bluetooth-enabled PTT device, such as a PTT-Only Device (POD). |
| (Bluetooth Sensor Device icon) | Bluetooth Sensor Device² Bluetooth-enabled sensor device, such as gas sensor. |
² Only applicable for DM4601e.
What do the Call Icons mean?
The following icons appear on the display during a call. These icons also appear in the Contacts list to indicate alias or ID type.
| (Bluetooth PC Call icon) | Bluetooth PC Call Indicates a Bluetooth PC Call in progress. In the Contacts list, it indicates a Bluetooth PC Call alias (name) or ID (number). |
| (Call Priority High icon) | Call Priority High Indicating Call Priority Level High is enabled. |
| (DGNA Call icon) | DGNA Call Indicates a DGNA Call is in progress. |
| (Dispatch Call icon) | Dispatch Call The Dispatch Call contact type is used to send a text message to a dispatcher PC through a third-party Text Message Server. |
| (Group Call/All Call icon) | Group Call/All Call Indicates a Group Call or All Call in progress. In the Contacts list, it indicates a group alias (name) or ID (number). |
| (Private Call icon) | Private Call Indicates a Private Call in progress. In the Contacts list, it indicates a subscriber alias (name) or ID (number). |
| (Phone Call as Group/All Call icon) | Phone Call as Group/All Call Indicates a Phone Call as Group Call or All Call in progress. In the Contacts list, it indicates a group alias (name) or ID (number). |
| (Phone Call as Private Call icon) | Phone Call as Private Call Indicates a Phone Call as Private Call in progress. In the Contacts list, it indicates a phone alias (name) or ID (number). |
What do the Job Tickets Icons mean?
The following icons appear momentarily on the display in the Job Ticket folder.
| (All Jobs icon) | All Jobs Indicates all jobs listed. |
| (New Jobs icon) | New Jobs Indicates new jobs. |
| (In Progress icon) | In Progress Jobs are transmitting. This is seen before indication for Job Tickets Send Failed or Sent Successfully. |
| (Send Failed icon) | Send Failed Jobs cannot be sent. |
| (Sent Successfully icon) | Sent Successfully Jobs have been successfully sent. |
| (Priority 1 icon) | Priority 1 Indicates Priority Level 1 for jobs. |
| (Priority 2 icon) | Priority 2 Indicates Priority Level 2 for jobs. |
| (Priority 3 icon) | Priority 3 Indicates Priority Level 3 for jobs. |
What do the Mini Notice Icons mean?
The following icons appear momentarily on the display after an action to perform a task is taken.
| (Failed Transmission icon) | Failed Transmission (Negative) Failed action taken. |
| (Successful Transmission icon) | Successful Transmission (Positive) Successful action taken. |
| (Transmission in Progress icon) | Transmission in Progress (Transitional) Transmitting. This is seen before indication for Successful Transmission or Failed Transmission. |
What do the Sent Items Icons mean?
The following icons appear at the top right corner of the display in the Sent Items folder.
| (In Progress icon) | In Progress The text message to a subscriber alias or ID is pending transmission, followed by waiting for acknowledgement. The text message to a group alias or ID is pending transmission. |
| (Individual or Group Message Read icon) | Individual or Group Message Read The text message has been read. |
| (Individual or Group Message Unread icon) | Individual or Group Message Unread The text message has not been read. |
| (Send Failed icon) | Send Failed The text message cannot be sent. |
| (Sent Successfully icon) | Sent Successfully The text message has been successfully sent. |
What do the LED indicators mean?
The LED indicator shows the operational status of your radio.
• Blinking Red:
◦ Radio has failed the self-test upon powering up.
◦ Radio is receiving an emergency transmission.
◦ Radio is transmitting in low battery state.
◦ Radio has moved out of range if Auto-Range Transponder System is configured.
◦ Mute Mode is enabled.
• Solid Green:
◦ Radio is powering up.
◦ Radio is transmitting.
◦ Radio is sending a Call Alert or an emergency transmission.
• Blinking Green:
◦ Radio is receiving a call or data.
◦ Radio is retrieving Over-the-Air Programming transmissions over the air.
◦ Radio is detecting activity over the air. (NOTICE: This activity may or may not affect the programmed channel of the radio due to the nature of the digital protocol.)
• Double Blinking Green: Radio is receiving a privacy-enabled call or data.
• Solid Yellow: Radio is in Bluetooth Discoverable Mode.
• Blinking Yellow: Radio has yet to respond to a Call Alert.
• Double Blinking Yellow:
◦ Radio has Auto Roaming enabled (Capacity Max).
◦ Radio is actively searching for a new site (Capacity Max).
◦ Radio has yet to respond to a Group Call Alert.
◦ Radio is locked.
◦ Radio is actively searching for a new site (Connect Plus).
◦ Radio is scanning (Other Systems).
What types of audio tones does the radio use?
Audio tones provide you with audible indications of the status, or response to data received on the radio.
• Continuous Tone: A monotone sound. Sounds continuously until termination.
• Periodic Tone: Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself.
• Repetitive Tone: A single tone that repeats itself until it is terminated by the user.
• Momentary Tone: Sounds once for a short duration set by the radio.
What types of indicator tones does the radio use?
Indicator tones provide you with audible indications of the status after an action to perform a task is taken.
• Positive Indicator Tone (High Pitched Tone): Indicates a positive event or successful action.
• Negative Indicator Tone (Low Pitched Tone): Indicates a negative event or unsuccessful action.
What do the radio registration messages mean (Capacity Max)?
• Registering: Typically, registration is sent to the system during power-up, Talkgroup change, or during site roaming. If a radio fails registration on a site, the radio automatically attempts to roam to another site. The radio temporarily removes the site where registration was attempted from the roaming list. The indication means that the radio is busy searching for a site to roam, or that the radio has found a site successfully but is waiting for a response to the registration messages from the radio. When Registering is displayed, a tone sounds and the yellow LED double flashes to indicate a site search. If the indications persist, the user should change locations or if allowed, manually roam to another site.
• Out of Range: A radio is deemed to be out of range when the radio is unable to detect a signal from the system or from the current site. Typically, this indication means that the radio is outside of the geographic outbound radio frequency (RF) coverage range. When Out of Range is displayed, a repetitive tone sounds and the red LED flashes. Contact your dealer or system administrator if the radio still receives out of range indications while being in an area with good RF coverage.
• Talkgroup Affiliation Failed: A radio tries to affiliate to the Talkgroup specified in the channels or Unified Knob Position (UKP) during registration. A radio that is in affiliation fail state is unable to make or receive calls from the Talkgroup that the radio is trying to affiliate to. When a radio fails to affiliate with a Talkgroup, UKP Alias is displayed in the home screen with a highlighted background. Contact your dealer or system administrator if the radio receives affiliation failure indications.
• Register Denied: Registration denied indicators are received when the registration with the system is not accepted. The radio does not indicate the specific reason. Normally, registration is denied when the system operator has disabled the radio’s access to the system. When a radio is denied registration, Register Denied is displayed, and the yellow LED double flashes to indicate a site search.
How do I select a zone?
Follow the procedure to select the required zone on your radio.
1. Do one of the following:
• Press the programmed Zone Selection button. Proceed to step 3.
• Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to Zone. Press OK to select. The display shows a checkmark and the current zone.
3. Press the Up or Down navigation button to scroll to the required zone. Press OK to select.
The display shows
How do I select a zone using the alias search?
Follow the procedure to select the required zone on your radio by using the alias search.
1. Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to Zone. Press OK to select. The display shows a checkmark and the current zone.
3. Enter the first character of the required alias. The display shows a blinking cursor.
4. Enter the rest of the characters of the required alias. The alias search is case-insensitive. If there are two or more entries with the same name, the display shows the entry listed first in the list. The first text line shows the characters you entered. The following text lines show the shortlisted search results.
5. Press OK to select.
The display shows
How do I select a call type (Group, Broadcast, All, Private)?
Use the Channel Selector Knob to select a call type. This can be a Group Call, Broadcast Call, All Call, or Private Call, depending on how your radio is programmed.
If you change the Channel Selector Knob to a different position (that has a call type assigned to it), this causes the radio to re-register with the Capacity Max System (if applicable). The radio registers with the Talkgroup ID that has been programmed for the new Channel Selector Knob position call type.
Your radio does not operate when selected to an unprogrammed channel, use the Channel Selector Knob to select a programmed channel instead.
Once the required zone is displayed (if you have multiple zones in your radio), turn the programmed Channel Selector Knob to select the call type.
How does site selection and roaming work in Capacity Max?
A site provides coverage for a specific area. In a multi-site network, the Capacity Max radio will automatically search for a new site when the signal level from the current site drops to an unacceptable level. The Capacity Max system can support up to 250 sites.
A Roam Request tells the radio to search for a different site, even if the signal from the current site is acceptable. If there are no sites available, the radio display shows Searching and continues to search through the list of sites. The radio will return to the previous site if the previous site is still available.
You can also press the programmed Manual Site Roam button. You hear a tone, indicating the radio has switched to a new site. The display shows Site ID
How does Site Lock work in Capacity Max?
When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site.
Press the programmed Site Lock button to toggle the function.
If the Site Lock function is toggled on:
• You hear a positive indicator tone, indicating the radio has locked to the current site.
• The display shows Site Locked.
If the Site Lock function is toggled off:
• You hear a negative indicator tone, indicating the radio is unlocked.
• The display shows Site Unlocked.
What is Site Restriction in Capacity Max?
In Capacity Max system, your radio administrator has the ability to decide which network sites your radio is and is not allowed to use.
The radio does not have to be reprogrammed to change the list of allowed and disallowed sites. If your radio attempts to register at a disallowed site, your radio receives indication that the site is denied (Register Denied display and yellow LED double flashes). The radio then searches for a different network site.
What is Site Trunking in Capacity Max?
Site Trunking is only available with Capacity Max system. A site must be able to communicate with the Trunk Controller to be considered as System Trunking.
If the site cannot communicate with the Trunk Controller in the system, a radio enters Site Trunking mode. While in Site Trunking, the radio provides a periodic audible and visual indication to the user to inform the user of their limited functionality. When a radio is in Site Trunking, the radio displays Site Trunking and a repetitive tone sounds.
The radios in Site Trunking are still able to make group and individual voice calls as well as send text messages to other radios within the same site. Voice consoles, logging recorders, phone gateways, and data applications cannot communicate to the radios at the site.
Once in Site Trunking, a radio that is involved in calls across multiple sites will only be able to communicate with other radios within the same site. Communication to and from other sites would be lost.
NOTICE: If there are multiple sites that cover the current location of the radio and one of the sites enters Site Trunking, the radio roams to another site if within coverage.
What methods can be used to initiate calls?
You can select a subscriber alias or ID, or group alias or ID after you have selected a channel by using one of these features:
• Alias Search: This method is used for Group, Private, and All Calls only with a keypad microphone.
• Contacts List: This method provides direct access to the Contacts list.
• Manual Dial (by using Contacts): This method is used for Private and Phone Calls only with a keypad microphone.
• Programmed Number Keys: This method is used for Group, Private, and All Calls only with a keypad microphone. (NOTICE: You can only have one alias or ID assigned to a number key, but you can have more than one number key associated to an alias or ID.)
• Programmed One Touch Access Button: This method is used for Group, Private, and Phone Calls only. You can only have one ID assigned to a One Touch Access button with a short or long programmable button press. Your radio can have multiple One Touch Access buttons programmed.
• Programmable Button: This method is used for Phone Calls only.
• Volume/Channel Selector Knob: This method manually selects a subscriber alias or ID, or group alias or ID.
What is required to receive privacy-enabled (encrypted) calls?
The LED lights up solid green while the radio is transmitting and double blinks green when the radio is receiving a privacy-enabled call.
To unscramble a privacy-enabled call, your radio must have the same Privacy Key, or the same Key Value and Key ID (programmed by your dealer), as the transmitting radio (the radio you are receiving the call from).
How do I make a Group Call?
To make a call to a group of users, your radio must be configured as part of that group.
1. Do one of the following:
• Select a channel with the active group alias or ID using the Channel Selector Knob.
• Press the programmed One Touch Access button assigned to the group.
2. Press the PTT button to make the call. The green LED lights up. The first text line shows the Group Call icon and alias.
3. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
4. Release the PTT button to listen. The green LED lights up when the target radio responds. The display shows the Group Call icon, and alias or ID, and the transmitting radio alias or ID.
5. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period.
The call initiator can press the Return/Home button to end a Group Call.
How do I make a Group Call using the Contacts List?
1. Press OK to access the menu.
2. Press the Up or Down navigation button to scroll to Contacts. Press OK to select.
3. Press the Up or Down navigation button to scroll to the required group alias or ID.
4. Press OK to select.
5. Press the PTT button to make the call. The green LED lights up. The first line displays the subscriber alias or ID. The second line displays Group Call and the Group Call icon.
6. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
7. Release the PTT button to listen. The green LED blinks when any user in the group responds. The display shows the Group Call icon, and alias or ID, and the transmitting radio alias or ID.
8. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. You hear a short tone. The display shows Call Ended.
The call initiator can press the Return/Home button to end the Group Call.
How do I make a Group Call using a Programmable Number Key?
This requires a keypad microphone and programmed number keys.
1. Long press the programmed number key assigned to the predefined group alias or ID when you are on the Home screen.
(If a number key is assigned to an entry in a particular mode, this feature is not supported when you long press the number key in another mode. A negative indicator tone sounds if the number key is not associated to an entry.)
2. Press the PTT button to make the call. The green LED lights up.
3. Release the PTT button to listen. The green LED blinks when any user in the group responds.
4. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. The radio returns to the screen you were on before initiating the call.
The call initiator can press the Return/Home button to end the Group Call.
How do I respond to a Group Call?
When you receive a Group Call:
• The green LED blinks.
• The display shows the Group Call icon at the top right corner.
• The first text line shows the caller alias.
• The second text line displays the group call alias.
• Your radio unmutes and the incoming call sounds through the speaker.
To respond:
1. Do one of the following:
• If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
• If the Voice Interrupt feature is enabled, press the PTT button to interrupt the audio from the transmitting radio and free the channel for you to respond.
The green LED lights up.
2. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
3. Release the PTT button to listen.
The call ends when there is no voice activity for a predetermined period.
How do I initiate a Transmit Interrupt?
• Press the Voice PTT button.
• Press the Emergency button.
The receiving radio displays Call Interrupted.What is Call Preemption?
What is Voice Interrupt?
How do I enable Voice Interrupt during a call?
1. To interrupt the transmission during an on-going call, press the PTT button. On the interrupted radio, the display shows Call Interrupted. The radio sounds a negative indicator tone until the PTT button is released.
2. Wait for acknowledgment.
If successful: A positive indicator tone sounds.
If unsuccessful: A negative indicator tone sounds.
3. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
What happens when I try to make a call and no resources are available?
What indicates a successful call setup after being in the Call Queue?
• The green LED blinks.
• If enabled, the Talk Permit Tone sounds.
• The display shows the call type icon, ID or alias.
• The radio user has up to 4 seconds to press the PTT button to begin voice transmission.
What indicates an unsuccessful call setup after being in the Call Queue?
• If enabled, the Reject Tone sounds.
• The display shows the failure notice screen momentarily.
• The call is terminated and the radio exits the call setup.
What is a Priority Call?
What are the types of Priority Call levels?
High Priority: The radio displays ‘Next Call: High Priority’. The Call Priority High icon appears at the top of your radio display. Voice Announcement sounds ‘Next Call: High Priority’.
Normal Priority: The radio displays ‘Next Call: Normal Priority’. The Call Priority High icon disappears. Voice Announcement sounds ‘Next Call: Normal Priority’.
What is Talkgroup Scan?
How do I turn Talkgroup Scan on or off?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Scan. Press OK to select.
3. Do one of the following:
• Press ▲ or ▼ to Turn On. Press OK to select.
• Press ▲ or ▼ to Turn Off. Press OK to select.
What indicates that Talkgroup Scan is enabled?
• The display shows Scan On and the Scan icon.
• The yellow LED blinks.
• A positive indicator tone sounds.
What indicates that Talkgroup Scan is disabled?
• The display shows Scan Off.
• The Scan icon disappears.
• The LED turns off.
• A negative indicator tone sounds.
What is a Receive Group List?
What can I do if my radio is programmed to edit the scan list?
• Add/remove talkgroups.
• Add, remove, and/or edit priority for talkgroups.
• Add, remove, and/or edit affiliation talkgroups.
• Replace the existing scan list with a new scan list.
IMPORTANT: To add a member into the list, the talkgroup must first be configured in the radio.
NOTICE: If a talkgroup is programmed as Permanent Talkgroup, you are unable to edit the talkgroup from the scan list.
What is Priority Monitor?
What are the conditions for using Priority Monitor?
NOTICE: This feature can only be accessed when the Talkgroup Scan feature is enabled.
NOTICE: This feature is programmed by the system administrator. Check with your dealer or system administrator for more information.
What is the priority order for receiving transmissions with Priority Monitor in a Capacity Max system?
1. Emergency Call for P1 Talkgroup
2. Emergency Call for P2 Talkgroup
3. Emergency Call for Non-priority Talkgroups in the Receive Group List
4. All Call
5. P1 Talkgroup Call
6. P2 Talkgroup Call
7. Non-priority Talkgroups in the Receive Group List
How can I view or edit the priority of a talkgroup in the Talkgroup Scan Menu?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Scan. Press OK to select.
3. Press ▲ or ▼ to View/Edit List. Press OK to select.
4. Press ▲ or ▼ to the required talkgroup. Press OK to select. The current priority is indicated by a Priority 1 or Priority 2 icon beside the talkgroup.
How do I change the priority level for a selected talkgroup?
5. Press ▲ or ▼ to Edit Priority. Press OK to select.
6. Press ▲ or ▼ to the required priority level (Priority 1 or Priority 2). Press OK to select.
If another talkgroup has been assigned to Priority 1 or Priority 2, you can choose to overwrite the current priority. When the display shows ‘Overwrite Existing?’, press ▲ or ▼ to select ‘Yes’ to overwrite or ‘No’ to return to the previous step, then press OK.
The display shows a positive mini notice before returning to the previous screen. The priority icon appears beside the talkgroup.What is Multi-Talkgroup Affiliation?
How do I add a talkgroup affiliation?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Scan. Press OK to select.
3. Press ▲ or ▼ to View/Edit List. Press OK to select.
4. Press ▲ or ▼ to the required talkgroup ID or alias. Press OK to select.
How do I complete adding a talkgroup affiliation?
5. Press ▲ or ▼ to Edit Affiliation. Press OK to select.
6. Press ▲ or ▼ to On. Press OK to select.
When On is selected, a ● appears beside the talkgroup ID or alias. If affiliation is successful, the display shows ✔ beside the selected talkgroup ID or alias. If affiliation is unsuccessful, ● remains beside the talkgroup ID or alias.NOTICE: The radio displays ‘List Full’ when a maximum of seven talkgroups are selected for affiliation in the scan list. To select a new talkgroup for affiliation, remove an existing affiliated talkgroup first.
How do I remove a talkgroup affiliation?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Scan. Press OK to select.
3. Press ▲ or ▼ to View/Edit List. Press OK to select.
4. Press ▲ or ▼ to the required talkgroup ID or alias showing the ● beside it. Press OK to select.
How do I complete removing a talkgroup affiliation?
5. Press ▲ or ▼ to Edit Affiliation. Press OK to select.
6. Press ▲ or ▼ to Off. Press OK to select.
When Off is selected, the ● disappears from beside the talkgroup ID or alias.What is the Talkback feature during scanning?
What happens if I press PTT during a scanned call when Talkback is Disabled?
What happens if I press PTT during a scanned call when Talkback is Enabled?
How do I talk back to a group I scanned into that isn’t assigned to my current channel?
NOTICE: If you scan into a call for a group that is not assigned to a channel position in the currently selected zone and the call ends, switch to the proper zone and then select the channel position of the group to talk back to that group.
Can I use Bluetooth devices with my radio?
What happens at the edge of the Bluetooth range?
How many Bluetooth devices can I connect simultaneously?
What happens if Bluetooth is disabled through CPS?
NOTICE: If disabled through CPS, all Bluetooth-related features are disabled and the Bluetooth device database is erased.
How do I turn Bluetooth on or off?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Bluetooth. Press OK to select.
3. Press ▲ or ▼ to My Status. Press OK to select.
The display shows On and Off. The current status is indicated by a ✔.4. Do one of the following:
• Press ▲ or ▼ to On. Press OK to select. The display shows ✔ beside On.
• Press ▲ or ▼ to Off. Press OK to select. The display shows ✔ beside Off.
How do I connect to a Bluetooth device?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Bluetooth. Press OK to select.
3. Press ▲ or ▼ to Devices. Press OK to select.
4. Do one of the following:
• Press ▲ or ▼ to the required device listed. Press OK to select.
• Press ▲ or ▼ to Find Devices to locate available devices. Press ▲ or ▼ to the required device. Press OK to select.
5. Press ▲ or ▼ to Connect. Press OK to select.
Your Bluetooth-enabled device may require additional steps to complete the pairing. Refer to the user manual of your Bluetooth-enabled device. The radio display shows ‘Connecting toHow do I view details of Network Access Points?
Press the up or down arrow button to navigate to ‘View Details’ and press the OK button to select.
NOTICE: WPA-Personal Wi-Fi and WPA-Enterprise Wi-Fi display different details of Network Access Points.
WPA-Personal Wi-Fi Details:
For a connected network access point, your radio displays Service Set Identifier (SSID), Security Mode, Media Access Control (MAC) address, and Internet Protocol (IP) address.
For a non-connected network access point, your radio displays SSID and Security Mode.
WPA-Enterprise Wi-Fi Details:
For a connected network access point, your radio displays SSID, Security Mode, Identity, Extended Authentication Protocol (EAP) Method, Phase 2 Authentication, Cert Name, MAC address, IP address, Gateway, DNS1, and DNS2.
For a non-connected network access point, your radio displays SSID, Security Mode, Identity, EAP Method, Phase 2 Authentication, and Cert Name.
How do I remove Network Access Points from the profile list?
NOTICE: This task is not applicable to Enterprise Wi-Fi networks.
Perform the following actions to remove network access points from the profile list:
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to WiFi and press OK to select.
3. Press the up or down arrow button to navigate to Networks and press OK to select.
4. Press the up or down arrow button to navigate to the selected network access point and press OK to select.
5. Press the up or down arrow button to navigate to Remove and press OK to select.
6. Press the left or right arrow button to select Yes and press OK to select.
The radio displays a positive mini notice to indicate that the selected network access point is successfully removed.
What is Dynamic Group Number Assignment (DGNA) and how does it work?
Dynamic Group Number Assignment (DGNA) is a feature which allows the console to assign and remove a new talkgroup from your radio over the air.
When the console assigns DGNA to your radio, your radio is in DGNA mode:
• A tone sounds.
• The display shows <DGNA Talkgroup Alias> Assigned momentarily before returning to the home screen.
• The DGNA icon appears in the status bar.
• The home screen displays DGNA talkgroup alias.
When the console removes DGNA from your radio, your radio returns to the previous talkgroup:
• A tone sounds.
• The display shows <DGNA Talkgroup Alias> Removed momentarily before returning to the home screen.
• The DGNA icon disappears from the status bar.
• The home screen displays the previous talkgroup alias.
Depending on how your radio is programmed, you can view, edit, and listen to the original scan lists channels and the non-DGNA talkgroups.
When your radio is in DGNA mode, pressing the PTT button allows you to communicate only with the current DGNA talkgroup. To communicate with the previous non-DGNA talkgroup, program the One Touch Access button (See Making Non-DGNA Calls).
NOTICE: Check with your dealer or system administrator to determine how your radio has been programmed.
How do I make DGNA calls?
When your radio is in DGNA mode, press the PTT button to make the call.
• A DGNA tone sounds.
• The display shows the DGNA icon and the DGNA talkgroup alias.
• Press the PTT button before a negative tone sounds and your radio returns to the home screen.
NOTICE: If your radio is not in DGNA mode and you press the One Touch Access button, your radio sounds a tone, indicating error. The display remains unchanged.
NOTICE: When your radio is in the home screen, a PTT press makes call to the DGNA talkgroup.
How do I make Non-DGNA calls?
1. Press the programmed One Touch Access button.
• A positive tone sounds.
• Voice Announcement sounds One Touch Replaced Call.
• The display shows <Talkgroup Alias> and Press PTT momentarily.
NOTICE: If your radio is not in DGNA mode and you press the One Touch Access button, your radio sounds a negative tone, indicating error. The display remains unchanged.
2. Press the PTT button before a negative tone sounds and your radio returns to the home screen.
How do I receive and respond to DGNA calls?
When you receive a DGNA call:
• A DGNA tone sounds.
• The display shows the DGNA icon, DGNA talkgroup alias, and radio alias.
• Your radio unmutes and the incoming call sounds through the speaker.
1. Press the PTT button to respond to the call.
2. Release the PTT button to listen.
What are the Power Level settings?
You can customize the power setting to high or low for each channel.
High: This enables communication with radios located at a considerable distance from you.
Low: This enables communication with radios in closer proximity.
How do I set the Power Levels?
NOTICE: This feature is not applicable in Citizens Band channels that are in the same frequency.
Follow the procedure to set the power levels on your radio.
1. Do one of the following:
• Press the programmed Power Level button. Skip the steps below.
• Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Power. Press OK to select.
5. Do one of the following:
• Press the up or down arrow button to navigate to High. Press OK to select. The display shows ✓ beside High.
• Press the up or down arrow button to navigate to Low. Press OK to select. The display shows ✓ beside Low.
6. Long press the Home button to return to the Home screen.
How do I turn Radio Tones/Alerts On or Off?
You can enable and disable all radio tones and alerts, if needed, except for incoming Emergency alert tone. Follow the procedure to turn tones and alerts on or off on your radio.
1. Do one of the following:
• Press the programmed Tones/Alerts button. Skip the following steps.
• Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Tones/Alerts. Press OK to select.
5. Press the up or down arrow button to navigate to All Tones. Press OK to select.
6. Press OK to enable or disable all tones and alerts. The display shows one of the following results:
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I turn Keypad Tones On or Off?
Follow the procedure to turn keypad tones on or off on your radio.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Tones/Alerts. Press OK to select.
5. Press the up or down arrow button to navigate to Keypad Tones. Press OK to select.
6. Press OK to enable or disable keypad tones. The display shows one of the following results:
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I set the Tones/Alerts Volume Offset Levels?
This feature adjusts the volume of the tones or alerts, allowing it to be higher or lower than the voice volume. Follow the procedure to set the tones and alerts volume offset levels on your radio.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Tones/Alerts. Press OK to select.
5. Press the up or down arrow button to navigate to Vol. Offset. Press OK to select.
6. Press the up or down arrow button to the required volume offset level. A feedback tone sounds with each corresponding volume offset level.
7. Do one of the following:
• Press OK to select. The required volume offset level is saved.
• Press the Home button to exit. The changes are discarded.
How do I turn the Talk Permit Tone On or Off?
Follow the procedure to turn Talk Permit Tone on or off on your radio.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Tones/Alerts. Press OK to select.
5. Press the up or down arrow button to navigate to Talk Permit. Press OK to select.
6. Press OK to enable or disable the Talk Permit Tone. The display shows one of the following results:
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I turn the Power Up Tone On or Off?
Follow the procedure to turn Power Up Tone on or off on your radio.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Tones/Alerts. Press OK to select.
5. Press the up or down arrow button to navigate to Power Up. Press OK to select.
6. Press OK to enable or disable the Power Up Tone. The display shows one of the following results:
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I set Text Message Alert Tones?
You can customize the text message alert tone to Momentary or Repetitive for each entry in the Contacts list. Follow the procedure to set the text message alert tones on your radio.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Contacts. Press OK to select.
3. Press the up or down arrow button to navigate to the required alias or ID.
4. Press OK to select.
5. Press the up or down arrow button to navigate to Message Alert. Press OK to select.
6. Do one of the following:
• Press the up or down arrow button to navigate to Momentary. Press OK to select. The display shows ✓ beside Momentary.
• Press the up or down arrow button to navigate to Repetitive. Press OK to select. The display shows ✓ beside Repetitive.
How do I change Display Modes (Day/Night)?
You can change the display mode of the radio between Day or Night, as needed. This feature affects the color palette of the display. Follow the procedure to change the display mode of your radio.
1. Do one of the following:
• Press the programmed Display Mode button. Skip the following steps.
• Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Display. Press OK to select. The display shows Day Mode and Night Mode.
5. Press the up or down arrow button to navigate to the required setting. Press OK to select. The display shows ✓ beside the selected setting.
How do I adjust Display Brightness?
Follow the procedure to adjust the display brightness on your radio. Display brightness cannot be adjusted when Auto Brightness is enabled.
1. Do one of the following:
• Press the programmed Brightness button. Skip the following steps.
• Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Brightness. Press OK to select. The display shows the progress bar.
5. Press the up or down arrow button to decrease or increase the display brightness. Press OK to select. The setting value is varied from 1 to 8.
How do I turn Horns/Lights On or Off?
Your radio is able to notify you of an incoming call through the horns and lights feature. When activated, an incoming call sounds the horn and turns on the lights of your vehicle. This feature needs to be installed through your radio rear accessory connector by your dealer. Follow the procedure to turn all horns and lights on or off on your radio.
1. Do one of the following:
• Press the programmed Horns/Lights button. Skip the steps below.
• Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Horns/Lights. Press OK to select.
5. Press OK to enable or disable Horns/Lights. The display shows one of the following results:
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I turn LED Indicators On or Off?
Follow the procedure to turn the LED indicators on or off on your radio.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to LED Indicator. Press OK to select.
5. Press OK to enable or disable the LED indicator. The display shows one of the following results:
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I turn the internal Public Address (PA) System On or Off?
Follow the procedure to enable or disable the internal public address (PA) system of your radio.
1. Do one of the following:
• Press the programmed Public Address button. Skip the following steps.
• Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Public Address. Press OK to select.
5. Press OK to enable or disable Public Address.
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I turn the External Public Address System On or Off?
Follow the procedure to enable or disable the external public address (PA) system of your radio.
1. Do one of the following:
• Press the programmed Ext Public Address button. Skip the following steps.
• Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to External Public Address. Press OK to select.
5. Press OK to enable or disable external public address.
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I turn the Introduction Screen On or Off?
You can enable and disable the Introduction Screen by following the procedure.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Display. Press OK to select.
5. Press the up or down arrow button to navigate to Intro Screen. Press OK to select.
6. Press OK to enable or disable the Introduction Screen. The display shows one of the following results:
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I set the language on my radio?
Follow the procedure to set the languages on your radio.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Languages. Press OK to select.
5. Press the up or down arrow button to navigate to the required language. Press OK to select. The display shows ✓ beside the selected language.
How do I identify the Cable Type my radio uses?
Do the following steps to select the type of cable your radio uses.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Cable Type. Press OK to select.
5. The current cable type is indicated by a ✓.
How do I turn Voice Announcement On or Off?
This feature enables the radio to audibly indicate the current zone or channel the user has just assigned, or the programmable button the user has just pressed. This is typically useful when the user has difficulty reading the content shown on the display.
This audio indicator can be customized according to customer requirements. Follow the procedure to turn Voice Announcement on or off on your radio.
(Note: Specific steps for turning Voice Announcement on/off via the menu are not provided on page 214, but it mentions it can be customized. It may be linked to the Text-to-Speech setting described later, or a programmable button V.A. On/Off listed on page 229).
Refer to Setting Text-to-Speech for related settings, as enabling Text-to-Speech may disable Voice Announcement and vice-versa.
Alternatively, if a ‘Voice Announcement On/Off’ button is programmed (as listed under Assignable Radio Functions), press that button to toggle the feature.
How do I turn the Option Board On or Off?
Option board capabilities within each channel can be assigned to programmable buttons. A channel can support up to 6 option board features. Follow the procedure to turn option board on or off on your radio.
Press the programmed Option Board button.
(Note: This toggles the assigned option board feature associated with that specific button press, not necessarily the entire board itself.)
What is Text-to-Speech and what does it announce?
The Text-to-Speech feature can only be enabled by your dealer. If Text-to-Speech is enabled, the Voice Announcement feature is automatically disabled. If Voice Announcement is enabled, then the Text-to-Speech feature is automatically disabled.
This feature enables the radio to audibly indicate the following features:
• Current Channel
• Current Zone
• Programmed button feature on or off
• Content of received text messages
• Content of received Job Tickets
This audio indicator can be customized per customer requirements. This feature is typically useful when the user is in a difficult condition to read the content shown on the display.
How do I configure Text-to-Speech settings?
Follow the procedure to set the Text-to-Speech feature.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Voice Announcement. Press OK to select.
5. Press the up or down arrow button to navigate to any of the following features:
• All
• Messages
• Job Tickets
• Channel
• Zone
• Program Button
6. Press OK to select. ✓ appears beside the selected setting.
(Note: This allows enabling/disabling TTS for specific items, assuming the main Text-to-Speech feature is enabled by the dealer).
How do I set the Menu Timer?
You can set the time your radio stays in the menu before it automatically switches to the Home screen. Follow the procedure to set the menu timer.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Display. Press OK to select.
5. Press the up or down arrow button to navigate to Menu Timer. Press OK to select.
6. Press the up or down arrow button to navigate to the required setting. Press OK to select.
How do I turn Digital Microphone AGC On or Off?
The Digital Microphone Automatic Gain Control (AGC) controls the microphone gain of the radio automatically while transmitting on a digital system. This feature suppresses loud audio or boosts soft audio to a preset value in order to provide a consistent level of audio. Follow the procedure to turn Digital Microphone AGC on or off on your radio.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Mic AGC-D. Press OK to select.
5. Press OK to enable or disable Digital Microphone AGC. The display shows one of the following results:
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I turn Intelligent Audio On or Off?
Your radio automatically adjusts the audio volume to overcome current background noise in the environment, inclusive of both stationary and non-stationary noise sources. This is a receive-only feature and does not affect transmission audio. Follow the procedure to turn Intelligent Audio on or off on your radio.
NOTICE: This feature is not applicable during a Bluetooth session.
1. Do one of the following:
• Press the programmed Intelligent Audio button. Skip the steps below.
• Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Intelligent Audio. Press OK to select.
5. Do one of the following:
• Press the up or down arrow button to navigate to On. Press OK to select. The display shows ✓ beside On.
• Press the up or down arrow button to navigate to Off. Press OK to select. The display shows ✓ beside Off.
How do I turn the Acoustic Feedback Suppressor Feature On or Off?
This feature allows you to minimize acoustic feedback in received calls.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities and press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings and press OK to select.
4. Press the up or down arrow button to navigate to AF Suppressor and press OK to select.
You can also use the up or down arrow buttons to change the selected option (On/Off).
5. Do one of the following:
• Press OK to enable Acoustic Feedback Suppressor. The display shows ✓ beside Enabled.
• Press OK to disable Acoustic Feedback Suppressor. The ✓ disappears from beside Enabled.
(Note: The text description refers to On/Off selection using arrow keys in step 4, while step 5 describes enabling/disabling with OK press and Enabled state. Assuming OK toggles the state shown selected by arrows.)
How do I turn Trill Enhancement On or Off?
You can enable this feature when you are speaking in a language that contains many words with alveolar trill (rolling “R”) pronunciations. Follow the procedure to turn Trill Enhancement on or off on your radio.
1. Do one of the following:
• Press the programmed Trill Enhancement button. Skip the steps below.
• Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Trill Enhance. Press OK to select.
5. Do one of the following:
• Press the up or down arrow button to navigate to On. Press OK to select. The display shows ✓ beside On.
• Press the up or down arrow button to navigate to Off. Press OK to select. The display shows ✓ beside Off.
What are the Audio Ambience settings?
You can customize the audio ambience for your radio according to your environment.
Default: This is the default setting.
Loud: This setting enables Noise Suppressor and increases speaker loudness for use in noisy surroundings.
Work Group: This setting enables AF Suppressor and disables AGC for use when a group of radios are near to each other.
How do I set the Audio Ambience?
Follow the procedure to set the audio ambience on your radio according to your environment.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Audio Ambience. Press OK to select.
5. Press the up or down arrow button to navigate to the required setting (Default, Loud, or Work Group). Press OK to select.
The settings are as follows:
• Choose Default for the default factory settings.
• Choose Loud to increase speaker loudness when using in noisy surroundings.
• Choose Work Group to reduce acoustic feedback when using with a group of radios that are near to each other.
The display shows ✓ beside the selected setting.
What are the Audio Profiles?
You can customize the audio profiles for your radio according to your preference.
Default: This is the default setting.
Level 1, Level 2, and Level 3: These settings are intended to compensate for noise-induced hearing loss that is typical for adults in their 40’s, 50’s, and 60’s or over.
Treble Boost, Mid Boost, and Bass Boost: These settings are intended for a tinnier sound, a more nasal sound, and a deeper sound.
How do I set Audio Profiles?
Follow the procedure to set audio profiles on your radio.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Audio Profiles. Press OK to select.
5. Press the up or down arrow button to navigate to the required setting. Press OK to select.
The settings are as follows:
• Choose Default to disable the previously selected audio profile and return to the default factory settings.
• Choose Level 1, Level 2, or Level 3 for audio profiles intended to compensate for noise-induced hearing loss that is typical for adults over 40 years of age.
• Choose Treble Boost, Mid Boost, or Bass Boost for audio profiles that align with your preference for tinnier, more nasal, or deeper sounds.
The display shows ✓ beside the selected setting.
How do I turn the Global Navigation Satellite System (GNSS) On or Off?
Global Navigation Satellite System (GNSS) is a satellite navigation system that determines the radio precise location. GNSS includes Global Positioning System (GPS), Global Navigation Satellite System (GLONASS), and BeiDou Navigation Satellite System (BDS).
NOTICE: Selected radio models may offer GPS, GLONASS, and BDS. GNSS constellation is configured by using CPS. Check with your dealer or system administrator to determine how your radio has been programmed.
Follow these steps to toggle GNSS on or off on your radio:
1. Do one of the following:
• Press the programmed GNSS button.
• Press OK to access the menu. Proceed to the next step.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to GNSS. Press OK to select.
5. Press OK to enable or disable GNSS.
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
What General Radio Information can I view?
Your radio contains information on various general parameters. The general information of your radio is as follows:
• Radio alias and ID.
• Firmware and Codeplug versions.
• Software update.
• GNSS information.
• Site information.
How do I check the Radio Alias and ID?
1. Do one of the following:
• Press the programmed Radio Alias and ID button. Skip the following steps. A positive indicator tone sounds. You can press the programmed Radio Alias and ID button to return to the previous screen.
• Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Info. Press OK to select.
4. Press the up or down arrow button to navigate to My ID. Press OK to select.
The first text line shows the radio alias. The second text line shows the radio ID.
NOTICE: Press the Home button to return to the previous screen. Long press the Home button to return to the Home screen. The radio exits the current screen once the inactivity timer expires.
How do I check the Firmware and Codeplug Versions?
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Info. Press OK to select.
4. Press the up or down arrow button to navigate to Versions. Press OK to select.
The display shows the current firmware and codeplug versions.
NOTICE: Press the Home button to return to the previous screen. Long press the Home button to return to the Home screen. The radio exits the current screen once the inactivity timer expires.
How do I check Software Update Information?
This feature shows the date and time of the latest software update carried out through OTAP or Wi-Fi. Software Update menu is only available after at least one successful OTAP or Wi-Fi session.
Follow the procedure to check the software update information on your radio.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Info. Press OK to select.
4. Press the up or down arrow button to navigate to SW Update. Press OK to select.
The display shows the date and time of the latest software update.
NOTICE: Press the Home button to return to the previous screen. Long press the Home button to return to the Home screen. The radio exits the current screen once the inactivity timer expires.
How do I check GNSS Information?
Displays the GNSS information on your radio, such as values of:
• Latitude
• Longitude
• Altitude
• Direction
• Velocity
• Horizontal Dilution of Precision (HDOP)
• Satellites
• Version
Follow these steps:
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Info. Press OK to select.
4. Press the up or down arrow button to navigate to GNSS Info. Press OK to select.
5. Press the up or down arrow button to navigate to the required item. Press OK to select. The display shows the requested GNSS information.
NOTICE: Press the Home button to return to the previous screen. Long press the Home button to return to the Home screen. The radio exits the current screen once the inactivity timer expires.
How do I display the current Site Information?
Follow the procedure to display the current site name your radio is on.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Info. Press OK to select.
4. Press the up or down arrow button to navigate to Site Info. Press OK to select.
The display shows the current site name.
NOTICE: Press the Home button to return to the previous screen. Long press the Home button to return to the Home screen. The radio exits the current screen once the inactivity timer expires.
How do I view Enterprise Wi-Fi Certificate Details?
You can view the details of the selected Enterprise Wi-Fi Certificate.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Certificate Menu. Press OK to select. ✓ appears beside ready certificates.
4. Press the up or down arrow button to navigate to the required certificate. Press OK to select.
Your radio displays the full details of the certificate.
NOTICE: For unready certificates, the display shows only Status.
What is the function of the Push-To-Talk (PTT) button in Connect Plus Mode?
The PTT button on the side of the radio serves two basic purposes in Connect Plus Mode:
• While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. Press and hold the PTT button to talk. Release the PTT button to listen. The microphone is activated when the PTT button is pressed.
• While a call is not in progress, the PTT button is used to make a new call.
If the Talk Permit Tone is enabled, wait until the short alert tone ends before talking.
How do the Programmable Buttons work?
Your dealer can program the programmable buttons as shortcuts to radio functions depending on the duration of a button press:
Short press: Pressing and releasing rapidly.
Long press: Pressing and holding for the programmed duration.
NOTICE: The programmed duration of a button press is applicable for all assignable radio/utility functions or settings. See Emergency Operation for more information on the programmed duration of the Emergency button.
What Radio Functions can be assigned to programmable buttons?
• Bluetooth® Audio Switch: Toggles audio routing between internal radio speaker and external Bluetooth-enabled accessory.
• Bluetooth Connect: Initiates a Bluetooth find-and-connect operation.
• Bluetooth Disconnect: Terminates all existing Bluetooth connections between your radio and any Bluetooth-enabled devices.
• Bluetooth Discoverable: Enables your radio to enter Bluetooth Discoverable Mode.
• Busy Queue Cancellation: Exits the busy mode when a non-Emergency call in the Busy Queue was initiated. Emergency calls, once accepted into the Busy Queue, cannot be cancelled.
• Call Log: Selects the call log list.
• Channel Announcement: Plays zone and channel announcement voice messages for the current channel.
• Contacts: Provides direct access to the Contacts list.
• Emergency On/Off: Depending on the programming, initiates or cancels an emergency.
• Horns/Lights: Toggles horns and lights feature on or off.
• Indoor Location: Toggles Indoor Location on or off.
• Intelligent Audio: Toggles intelligent audio on or off.
• Manual Dial: Depending on the programming, initiates a Private or Phone Call by keying in any subscriber ID or phone number.
• One Touch Access: Directly initiates a predefined Private Call, a Call Alert, a Quick Text message, or Home Revert.
• Privacy: Toggles privacy on or off.
• Radio Check: Determines if a radio is active in a system.
• Radio Enable: Allows a target radio to be remotely enabled.
• Radio Disable: Allows a target radio to be remotely disabled.
• Remote Monitor: Turns on the microphone of a target radio without it giving any indicators.
• Reset Home Channel: Sets a new home channel.
• Ring Alert Type: Provides direct access to the Ring Alert Type Setting.
• Roam Request: Requests to search for a different site.
• Scan: Toggles scan on or off.
• Silence Home Channel Reminder: Mutes the Home Channel Reminder.
• Site Lock On/Off: When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site.
• Text Message: Selects the text message menu.
• Voice Announcement On/Off: Toggles voice announcement on or off.
• Wi-Fi: Toggles Wi-Fi on or off.
• Zone: Allows selection from a list of zones.
What Settings or Utility Functions can be assigned to programmable buttons?
• AF Suppressor: Toggles the Acoustic Feedback Suppressor feature on or off.
• All Tones/Alerts: Toggles all tones and alerts on or off.
• Backlight Brightness: Adjusts the brightness level.
• Channel Up/Down: Depending on the programming, changes channel to previous or next channel.
• Display Mode: Toggles the day/night display mode on or off.
• Global Navigation Satellite System (GNSS): Toggles the satellite navigation system on or off.
• Power Level: Toggles transmit power level between high and low.
• Unassigned: Indicates that the button function has not yet been assigned.
What do the display icons mean in Connect Plus Mode?
The following are icons that appear on the display of the radio:
| Icon Name | Description |
|---|---|
| Received Signal Strength Indicator (RSSI) | The number of bars displayed represents the radio signal strength. Four bars indicate the strongest signal. This icon is only displayed while receiving. |
| Bluetooth Not Connected | The Bluetooth feature is enabled but there is no remote Bluetooth device connected. |
| Bluetooth Connected | The Bluetooth feature is enabled. The icon stays lit when a remote Bluetooth device is connected. |
| High Volume Data | Radio is receiving high volume data and channel is busy. |
| Indoor Location Available | Indoor location status is on and available. (Only applicable for models with the latest software and hardware) |
| Indoor Location Unavailable | Indoor location status is on and unavailable. (Only applicable for models with the latest software and hardware) / Indoor location status is on but unavailable due to Bluetooth disabled or Beacons Scan suspended by Bluetooth. |
| Mute Mode | Mute Mode is enabled and speaker is muted. |
| Notification | Notification List has items to review. |
| Power Level (L or H) | Radio is set at Low power or Radio is set at High power. |
| Tones Disable | Tones are turned off. |
| Option Board | The Option Board is enabled. |
| Option Board Non-Function | The Option Board is disabled. |
| GNSS Available | The GPS/GNSS feature is enabled. The icon stays lit when a position fix is available. |
| GNSS Not Available/Out of Range | The GPS/GNSS feature is enabled but is not receiving data from the satellite. |
| Scan | Scan feature is enabled. |
| Emergency | Radio is in Emergency mode. |
| Secure | The Privacy feature is enabled. |
| Unsecure | The Privacy feature is disabled. |
| Site Roaming | The site roaming feature is enabled. |
| Contact | Radio contact is available. |
| Call Log | Radio call log. |
| Message | Incoming message. |
| Ring Only | Ringing mode is enabled. |
| Silent Ring | Silent ring mode is enabled. |
| Vibrate | Vibrate mode is enabled. |
| Vibrate and Ring | Vibrate and Ring mode is enabled. |
| Wi-Fi Excellent | Wi-Fi signal is excellent. (Only applicable for DM4601e) |
| Wi-Fi Good | Wi-Fi signal is good. (Only applicable for DM4601e) |
| Wi-Fi Average | Wi-Fi signal is average. (Only applicable for DM4601e) |
| Wi-Fi Poor | Wi-Fi signal is poor. (Only applicable for DM4601e) |
| Wi-Fi Unavailable | Wi-Fi signal is unavailable. (Only applicable for DM4601e) |
What do the Call Icons mean?
The following icons appear on your radio display during a call. These icons also appear in the Contacts list to indicate ID type.
| Icon Name | Description |
|---|---|
| Private Call | Indicates a Private Call in progress. In the Contacts list, it indicates a subscriber alias (name) or ID (number). |
| Group Call/Site All Call | Indicates a Group Call or Site All Call in progress. In the Contacts list, it indicates a group alias (name) or ID (number). |
| Phone Call as Private Call | Indicates a Phone Call as Private Call in progress. |
| Bluetooth PC Call | Indicates a Bluetooth PC Call in progress. In the Contacts list, it indicates a Bluetooth PC Call alias (name) or ID (number). |
| Dispatch Call | The Dispatch Call contact type is used to send a text message to a dispatcher PC through a third-party Text Message Server. |
What do the Advanced Menu Icons mean?
The following icons appear beside menu items that offer a choice between two options or as an indication that there is a sub-menu offering two options.
| Icon Name | Description |
|---|---|
| Checkbox (Empty) | Indicates the option is not selected. |
| Checkbox (Checked) | Indicates the option is selected. |
| Solid Black Box | Indicates the option selected for the menu item with a sub-menu. |
What do the Sent Item Icons mean?
The following icons appear at the top right corner of the radio display in the Sent Items folder.
| Icon Name | Description |
|---|---|
| Sent Successfully | The text message is sent successfully. |
| In-Progress | The text message to a group alias or ID is pending transmission. / The text message to a subscriber alias or ID is pending transmission, followed by waiting for acknowledgement. |
| Individual or Group Message Read | The text message has been read. |
| Individual or Group Message Unread | The text message has not been read. |
| Send Failed | The text message has not been sent. |
What do the Bluetooth Device Icons mean?
The following icons also appear next to items in the list of Bluetooth-enabled devices available to indicate the device type.
| Icon Name | Description |
|---|---|
| Bluetooth Data Device | Bluetooth-enabled data device, such as a scanner. |
| Bluetooth Audio Device | Bluetooth-enabled audio device, such as a headset. |
| Bluetooth PTT Device | Bluetooth-enabled PTT device, such as a PTT-Only Device (POD). |
| Bluetooth Sensor Device | Bluetooth-enabled sensor device, such as gas sensor. |
What do the LED Indicator statuses mean?
The LED indicator shows the operational status of your radio.
| LED Status | Operational Status |
|---|---|
| Blinking red | Radio is transmitting at low battery condition, receiving an emergency transmission or has failed the self-test upon powering up, or has moved out of range if radio is configured with Auto-Range Transponder System. Mute Mode is enabled. |
| Rapidly blinking red | Radio is receiving over-the-air file transfer (Option Board firmware file, Network Frequency file or Option Board Codeplug file) or upgrading to a new Option Board firmware file. |
| Blinking green and yellow | Radio is receiving a Call Alert, received a text message or Scan is enabled and is receiving activity. |
| Solid yellow | Radio is in Bluetooth Discoverable Mode. |
| Double blinking yellow | Radio is actively searching for a new site. |
| Blinking yellow | Radio is receiving a Call Alert or Scan is enabled and is idle (radio will remain muted to any activity). |
| Solid green | Radio is powering up or transmitting. |
| Blinking green | Radio is powering up, receiving a call or data. |
| Double blinking green | Radio is receiving a privacy-enabled call. |
What do the different Indicator Tones mean?
Indicator tones provide you with audible indications of the status after an action to perform a task is taken.
| High pitched tone | (Typically positive indication) |
| Low pitched tone | (Typically negative indication) |
| Positive Indicator Tone | (Confirmation sound) |
| Negative Indicator Tone | (Error or denial sound) |
What do the different Alert Tones mean?
Alert tones provide you with audible indications of the status, or response to data received on the radio.
| Tone Name | Description |
|---|---|
| Periodic Tone | Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself. |
| Repetitive Tone | A single tone that repeats itself until it is terminated by the user. |
| Momentary Tone | Sounds only once for a short period of time defined by the radio. |
| Continuous Tone | A monotone sound. Sounds continuously until termination. |
How do I switch between Connect Plus and Non-Connect Plus Modes?
To switch to a non-Connect Plus mode, you must change to another zone, if programmed by your dealer or system administrator. Check with your dealer or system administrator to see if your radio has been programmed with non-Connect Plus zones, and what features are available while operating in non-Connect Plus zones.
How do I perform a Roam Request in Connect Plus?
A Roam Request tells the radio to search for a different site, even if the signal from the current site is acceptable.
Press the programmed Roam Request button.
If there are no sites available:
• The radio displays Searching and Selected Channel Alias and continues to search through the list of sites.
• The radio will return to the previous site, if the previous site is still available.
If a new site is found:
• You hear a tone, indicating the radio has switched to a new site.
• The display shows Site ID <Site Number>.
NOTICE: This is programmed by your dealer.
How do I use Site Lock On/Off in Connect Plus?
When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site.
Press the programmed Site Lock button.
If the Site Lock function is toggled on:
• You hear a positive indicator tone, indicating the radio has locked to the current site.
• The display shows Site Locked.
If the Site Lock function is toggled off:
• You hear a negative indicator tone, indicating the radio is unlocked.
• The display shows Site Unlocked.
What is Site Restriction in Connect Plus?
Your Connect Plus radio system administrator has the ability to decide which network sites your radio is and is not allowed to use. Your radio does not need to be reprogrammed to change the list of allowed and disallowed sites. If your radio attempts to register at a disallowed site, you see a brief message stating: Site <number given> Not Allowed. The radio then searches for a different network site.
How do I select a Zone in Connect Plus?
The radio can be programmed with a maximum of 16 Connect Plus Zones. Each Connect Plus zone contains a maximum of 16 assignable positions on the Channel Selector Knob, which can be used to start Group Calls, Multi-group Calls, Site All Calls, or Private Calls.
1. Access the Zone feature by performing one of the following:
| Radio Controls | Steps |
|---|---|
| Programmed Zone Selection button | Press the programmed Zone Selection button. |
| Radio menu | a. Press OK to access the menu. b. Press the up or down arrow button to navigate to Zone and press OK to select. |
The current zone is displayed and indicated by a ✓.
2. Select the required zone:
| Radio Control | Steps |
|---|---|
| Up/Down Arrows | Press the up or down arrow button and scroll to the required zone. |
3. Press OK to select.
The display shows <Zone> Selected momentarily and returns to the selected zone screen.
How do I use Multiple Networks in Connect Plus?
If your radio has been programmed to use multiple Connect Plus networks, you can select a different network by switching to the Connect Plus zone that is assigned to the desired network. These network-to-zone assignments are configured by your dealer through radio programming.
How do I select a Call Type in Connect Plus?
Use the Channel Selector Knob to select a call type. This can be a Group Call, Multi-group Call, Site All Call or Private Call, depending on how your radio is programmed.
If you change the Channel Selector Knob to a different position (that has a call type assigned to it), this causes the radio to re-register with the Connect Plus site using the Registration Group ID programmed for that position.
If you select a position that has no call type assigned to it, your radio sounds a continuous tone and the display shows Unprogrammed. Your radio does not operate when selected to an unprogrammed channel; use the Channel Selector Knob to select a programmed channel instead.
Once the required zone is displayed (if you have multiple zones in your radio), turn the programmed Channel Selector Knob to select the call type.
How do I receive and respond to a Group Call in Connect Plus?
To receive a call from a group of users, your radio must be configured as part of that group.
When you receive a Group Call (while on the Home screen):
• The LED blinks green.
• The Group Call icon appears in the top right corner.
• The first text line shows the caller alias.
• The second text line displays the group call alias.
• Your radio unmutes and the incoming call sounds through the radio speaker.
To respond:
1. Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
2. Wait for one of the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone. The LED lights up solid green while transmitting.
3. Release the PTT button to listen.
If there is no voice activity for a predetermined period of time, the call ends.
NOTICE: The LED lights up solid green while the radio is transmitting and double blinks green when the radio is receiving a privacy-enabled call. To unscramble a privacy-enabled call, your radio must have the same Privacy Key, OR the same Key Value and Key ID (programmed by your dealer), as the transmitting radio. See Privacy section for more information.
How do I receive and respond to a Private Call in Connect Plus?
A Private Call is a call from an individual radio to another individual radio.
When you receive a Private Call:
• The LED blinks green.
• The first line of the display shows the subscriber alias or ID, and the RSSI icon.
• The second line displays Private Call and the Private Call icon.
• Your radio unmutes and the incoming call sounds through the speaker of the radio.
To respond:
1. Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
2. Press the PTT button to respond to the call. The LED lights up solid green.
3. Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone.
4. Release the PTT button to listen.
If there is no voice activity for a predetermined period of time, the call ends. The display shows Call Ended.
NOTICE: The LED lights up solid green while the radio is transmitting and double blinks green when the radio is receiving a privacy-enabled call. To unscramble a privacy-enabled call, your radio must have the same Privacy Key, OR the same Key Value and Key ID (programmed by your dealer), as the transmitting radio. See Privacy section for more information.
How do I receive a Site All Call in Connect Plus?
A Site All Call is a call from an individual radio to every radio on the site, used for important announcements.
When you receive a Site All Call:
• A tone sounds and the LED blinks green.
• The Group Call icon appears in the top right corner.
• The first text line shows the caller alias.
• The second text line displays Site All Call.
• Your radio unmutes and the incoming call sounds through the radio speaker.
You cannot respond to a Site All Call.
Once the Site All Call ends, the radio returns to the previous screen before receiving the call. A Site All Call does not wait for a predetermined period of time before ending.
NOTICE: The radio stops receiving the Site All Call if you switch to a different channel while receiving the call. During a Site All Call, you will not be able to use any programmed button functions until the call ends.
How do I receive an Inbound Private Phone Call in Connect Plus?
When you receive an Inbound Private Phone Call:
• The Phone Call as Private Call icon appears in the top right corner.
• The first text line shows Phone Call.
To answer:
1. Press and hold the PTT button to answer and talk. Release the PTT button to listen.
To end the call:
2. Long press the Home button to end the call.
• The first line of the display shows Ending.
• The second line of the display shows Phone Call….
• The display returns to the Phone Call screen.
• The display shows Phone Call Ended.
How do I make a Buffered Over-Dial during an Inbound Phone Private Call?
During the call, the Phone Call as Private Call icon appears in the top right corner. The first text line of the display shows Phone Call.
1. Use the keypad to enter the digits and press the OK button.
• Press the Backspace (*) button followed by the Pound (#) button within 2 seconds to insert a pause. The P replaces * and # on the display.
• The Phone Call as Private Call icon appears in the top right corner.
• The first text line of the display shows the entered digits.
2. Long press the Home button to end the call.
• The first line of the display shows Ending.
• The second line of the display shows Phone Call….
• The display returns to the Phone Call screen.
• The display shows Phone Call Ended.
How do I make a Live Over-Dial during an Inbound Phone Private Call?
During the call, the Phone Call as Private Call icon appears in the top right corner. The first text line of the display shows Phone Call.
1. Press the PTT button and use the keypad to enter the digits.
• The Phone Call as Private Call icon appears in the top right corner.
• The first text line of the display shows the Live Dial digits.
2. Long press the Home button to end the call.
• The first line of the display shows Ending.
• The second line of the display shows Phone Call….
• The display returns to the Phone Call screen.
• The display shows Phone Call Ended.
How do I receive an Inbound Phone Talkgroup Call?
When you receive an Inbound Phone Talkgroup Call:
• The Group Call icon appears in the top right corner.
• The first text line shows Call1.
Press the PTT button to talk and release it to listen.
How do I receive an Inbound Phone Multi-Group Call?
When you receive an Inbound Phone Multi-Group Call:
• The Group Call icon appears in the top right corner.
• The first text line shows Multigroup Call.
• The radio unmutes and the incoming multi-group call sounds through the radio speaker.
How can I make a radio call in Connect Plus Mode?
After selecting your channel, you can select a subscriber alias or ID, or group alias or ID by using:
• The Channel Selector Knob.
• A programmed One Touch Access button – The One Touch Access feature allows you to make a Private Call to a predefined ID easily. This feature can be assigned to a short or long programmable button press. You can only have one ID assigned to a One Touch Access button. Your radio can have multiple One Touch Access buttons programmed.
• The Contacts list.
NOTICE: Your radio must have the Privacy feature enabled on the channel to send a privacy-enabled transmission. Only target radios with the same Key Value and Key ID as your radio will be able to unscramble the transmission.
How do I make a Group Call using the Channel Selector Knob?
To make a call to a group of users, your radio must be configured as part of that group.
1. Select the channel with the active group alias or ID using the Channel Selector Knob (See Selecting a Call Type).
2. Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
3. Press the PTT button to make the call.
• The LED lights up solid green.
• The Group Call icon appears in the top right corner.
• The first text line shows the group call alias.
4. Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone.
5. Release the PTT button to listen.
• When the target radio responds, the LED blinks green, the radio unmutes and the response sounds through the radio speaker. You see the Group Call icon, the group alias or ID, and transmitting radio alias or ID on your display.
• If there is no voice activity for a predetermined period of time, the call ends. Radio returns to the screen you were on prior to initiating the call.
How do I make a Private Call using the Channel Selector Knob or One Touch Access button?
While you can receive and/or respond to a Private Call initiated by an authorized individual radio, your radio must be programmed for you to initiate a Private Call.
You will hear a negative indicator tone, when you make a Private Call using the One Touch Access button, or the Channel Selector Knob, if this feature is not enabled.
Your radio may be programmed to perform a radio presence check prior to setting up the Private Call. If the target radio is not available, you hear a short tone and see negative mini notice on the display.
1. Do one of the following:
• Select the channel with the active subscriber alias or ID using the Channel Selector Knob (See Selecting a Call Type).
• Press the programmed One Touch Access button.
2. Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
3. Press the PTT button to make the call.
• The LED lights up solid green.
• The Private Call icon appears on the top right corner.
• The first text line shows the target subscriber alias.
• The second text line displays the call status.
4. Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone.
5. Release the PTT button to listen.
• When the target radio responds, the LED blinks green.
• If there is no voice activity for a predetermined period of time, the call ends. You hear a short tone. The display shows Call Ended.
How do I make a Site All Call?
This feature allows you to transmit to all users on the site that are currently not engaged in another call. Your radio must be programmed to allow you to use this feature. Users on the channel/site cannot respond to a Site All Call.
1. Select the channel with the active Site All Call group alias using the Channel Selector Knob (See Selecting a Call Type).
2. Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
3. Press the PTT button to make the call.
• The LED lights up solid green.
• The Group Call icon appears in the top right corner.
• The first text line shows Site All Call.
4. Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone.
How do I make a Multi-group Call?
This feature allows you to transmit to all users on multiple groups. Your radio must be programmed to allow you to use this feature.
NOTICE: Users on the groups cannot respond to a Multi-group Call.
1. Turn the Channel Selector Knob to select the Multi-group alias or ID.
2. Press the PTT button to make the call.
• The LED lights up solid green.
• The display shows the Multi-group alias or ID.
Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone.
How do I make a Private Call with a One Touch Call Button?
NOTICE: Programmable buttons press must be initiated from the Home screen.
The One Touch Call feature allows you to easily make a Private Call to a pre-defined Private Call alias or ID. This feature can be assigned to a short or long programmable button press. You can ONLY have one alias or ID assigned to a One Touch Call button. Your radio can have multiple One Touch Call buttons programmed.
1. Press the programmed One Touch Call button to make a Private Call to the pre-defined Private Call alias or ID.
2. Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
3. Press the PTT button to make the call.
• The LED lights up solid green.
• The display shows the Private Call alias or ID.
4. Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone.
5. Release the PTT button to listen.
• When the target radio responds, the LED blinks green.
• If there is no voice activity for a predetermined period of time, the call ends.
How do I make a Private Call using the Manual Dial Button?
This feature allows radio users to make private calls using the programmable manual dial button.
1. Press the programmed Manual Dial button to enter into the Manual Dial screen. The display shows Number:.
2. Use the keypad to enter a subscriber alias or Private ID.
3. Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
4. Press the PTT button to make the call.
• The LED lights up solid green.
• The Private Call icon appears in the top right corner.
• The first text line shows the subscriber alias.
• The second text line displays the call status.
5. Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone.
6. Release the PTT button to listen.
• When the target radio responds, the LED blinks green.
• If there is no voice activity for a predetermined period of time, the call ends. You hear a short tone. The display shows Call Ended.
How do I make an Outbound Private Phone Call with the Programmable Manual Dial Button?
1. Press the programmed Manual Dial button to enter into the Manual Dial screen. The display shows Number:.
2. Use the keypad to enter a telephone number, and press OK to place a call to the entered number.
• Press the Backspace (*) button to delete any unwanted characters.
• Press the Backspace (*) button followed by the Pound (#) button within 2 seconds to insert a pause. The P replaces * and # on the display.
• If successful, the first line of the display shows Phone Call. The second line of the display shows the dialed telephone number.
• If an invalid telephone number is selected, the display shows a negative mini notice, Phone Call Failed, Resource Not Available, or Invalid Permissions.
• If OK is pressed with no telephone number entered, the radio sounds a positive indicator tone then a negative indicator tone. The display remains the same.
3. Long press the Home button to end the call.
• The first line of the display shows Ending.
• The second line of the display shows Phone Call….
• The display shows Phone Call Ended.
How do I make an Outbound Private Phone Call via the Phone Menu?
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Phone and press OK to select.
3. Press OK to select Manual Dial.
• The first line of the display shows Number, the second line of the display shows a blinking cursor.
4. Use the keypad to enter a telephone number, and press OK to place a call to the entered number.
• Press the Backspace (*) button to delete any unwanted characters.
• Press the Backspace (*) button followed by the Pound (#) button within 2 seconds to insert a pause. The P replaces * and # on the display.
• If successful, the first line of the display shows Phone Call. The second line of the display shows the dialed telephone number.
• If an invalid telephone number is selected, the display shows a negative mini notice, Phone Call Failed, Resource Not Available, or Invalid Permissions.
• If OK is pressed with no telephone number entered, the radio sounds a positive indicator tone then a negative indicator tone. The display remains the same.
5. Long press the Home button to end the call.
• The first line of the display shows Ending.
• The second line of the display shows Phone Call….
• The display shows Phone Call Ended.
How do I make an Outbound Private Phone Call from Contacts?
NOTICE: If the Phone Manual Dial is disabled in MOTOTRBO Connect Plus Option Board CPS, the Phone Number item will not be displayed in the Menu.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Contacts and press OK to select.
3. Press the up or down arrow button to navigate to Manual Dial and press OK to select.
4. Press the up or down arrow button to navigate to Phone Number and press OK to select.
• The first line of the display shows Number, the second line of the display shows a blinking cursor.
5. Use the keypad to enter a telephone number, and press OK to place a call to the entered number.
• If the PTT button is pressed, the display shows a negative mini notice, Press OK to Send and returns to the previous screen.
• Press the Backspace (*) button to delete any unwanted characters.
• Press the Backspace (*) button followed by the Pound (#) button within 2 seconds to insert a pause. The P replaces * and # on the display.
• If successful, the first line of the display shows Phone Call. The second line of the display shows the dialed telephone number.
• If OK is pressed with no telephone number entered, the radio sounds a positive indicator tone then a negative indicator tone. The display remains the same.
6. Long press the Home button to end the call.
• The first line of the display shows Ending.
• The second line of the display shows Phone Call….
• The display shows Phone Call Ended.
What happens while waiting for the Channel Grant in an Outbound Private Phone Call?
When you make a Private Phone Call, the first line of the display shows Phone Call. The second line of the display shows the dialed telephone number.
When the call is connected, the Phone Call as Private Call icon appears in the top right corner. The first line of the display shows the telephone number.
If unsuccessful, the display shows a negative mini notice, Phone Call Failed, Resource Not Available, or Invalid Permissions.
To end the call attempt:
Long press the Home button to end the call.
The display returns to the previous screen.
How do I make a Buffered Over-Dial during a Connected Outbound Private Phone Call?
During the call, the Phone Call as Private Call icon appears in the top right corner. The first text line of the display shows the telephone number.
1. Use the keypad to enter the digits.
• Press the Backspace (*) button to delete any unwanted characters.
• Press the Backspace (*) button followed by the Pound (#) button within 2 seconds to insert a pause. The P replaces * and # on the display.
• The first text line of the display shows Extra Digits, the second text line of the display shows the entered extra digits.
• If the PTT button is pressed, the display shows a negative mini notice, Press OK to Send and returns to the previous screen.
2. Press the OK button.
• The Phone Call as Private Call icon appears in the top right corner.
• The first text line of the display shows the telephone number with the over-dial digits appended.
3. Do one of the following:
• Press the Home button to return to the Phone Call screen.
• Long press the Home button to end the call.
How do I make a Live Over-Dial during a Connected Outbound Private Phone Call?
During the call, the Phone Call as Private Call icon appears in the top right corner. The first text line of the display shows the telephone number.
1. Press the PTT button and use the keypad to enter the digits.
• The Phone Call as Private Call icon appears in the top right corner.
• The first text line of the display shows the telephone number with the over-dial digits appended.
2. Long press the Home button to end the call.
• The first line of the display shows Ending.
• The second line of the display shows Phone Call….
• The display shows Phone Call Ended.
What is the Home Channel Reminder feature?
This feature provides a reminder when the radio is not set to the home channel for a period of time.
If this feature is enabled by using the CPS, the Home Channel Reminder tone and announcement sound. The first line of the display shows Hon and the second line shows Home Channel periodically when the radio is not set to the home channel for a period of time.
You can respond to the reminder by performing one of the following actions:
• Return to the home channel.
• Mute the reminder temporarily by using the programmable button (Silence Home Channel Reminder).
• Set a new home channel by using the programmable button (Reset Home Channel).
What is Auto Fallback in Connect Plus?
Auto Fallback is a system feature that allows you to continue to make and receive non-emergency calls on the selected Group Contact, if certain types of failures occur in the Connect Plus system.
If one of these failures occurs, your radio attempts to roam to a different Connect Plus site. This search process may result in your radio finding an operable Connect Plus site, or it may result in your radio finding a Fallback Channel (if your radio is enabled for Auto Fallback).
A Fallback Channel is a repeater that is normally part of an operable Connect Plus site, but cannot communicate with either the site controller or Connect Plus network at that moment. In Fallback mode, the repeater operates as a single digital repeater. Auto Fallback Mode supports non-emergency Group Calls only (Group Call, Multigroup Call, or Site All Call). No other call types are supported in Fallback Mode.
Indications of Auto Fallback Mode:
When your radio is using a Fallback channel, you hear the intermittent Fallback Tone approximately once every 15 seconds (except while transmitting). The display periodically shows a brief message, Fallback Channel. Your radio only permits PTT on the selected Group Contact.
How do I make or receive calls in Fallback Mode?
NOTICE:
• Calls are heard only by radios that are monitoring the same Fallback channel and selected to the same Group. Calls are not networked to other sites or other repeaters.
• Emergency voice calls or Emergency Alerts are not available in Fallback mode. If you press the emergency button in Fallback mode, the radio provides an invalid key press tone. Display-equipped radios also show the message, “Feature not available”.
• Private (radio to radio) and Phone calls are not available in Fallback mode. If you attempt a call to a private contact, you will receive a denial tone. At this point you should select a desired group contact.
• Other non-supported calls include Remote Monitor, Call Alert, Radio Check, Radio Enable, Radio Disable, Text messaging, Location Updates, and packet data calls.
• Enhanced Traffic Channel Access (ETCA) is not supported in Auto Fallback mode. If two or more radio users press PTT at the same time (or at almost the same time), it is possible that both radios transmit until PTT is released. In this event, it is possible that none of the transmissions will be understood by receiving radios.
Making calls in Fallback mode is similar to normal functioning. Simply select the group contact you wish to use (using the radio’s normal channel selection method), and then press the PTT to start your call. It is possible that the channel may be in use already by another group. If the channel is in use, you receive a busy tone and the display will say “Channel Busy”. You may select Group, Multi-group or Site All Call contacts using your radio’s normal channel selection method. While the radio is operating on the Fallback Channel, the Multigroup operates just like other Groups. It is only heard by radios that are currently selected to the same Multi-group.
How do I return to Normal Operation from Fallback Mode?
If the site returns to normal trunking operation while you are in range of your Fallback repeater, your radio automatically exits Auto Fallback mode. You hear a registration “beep” when the radio successfully registers.
If you are in the range of an operable site (that is not in Fallback mode), you may press the Roam Request button (if programmed for your radio) to force your radio to search for and register on an available site. If no other site is available, your radio returns to Auto Fallback mode after searching is complete.
If you drive out of coverage of your Fallback repeater, your radio enters Search mode (display indicates Searching).
What is Radio Check and how do I send one?
If enabled, the Radio Check feature allows you to determine if another radio is active in a system without disturbing the user of that radio. No audible or visual notification is shown on the target radio. This feature is only applicable for subscriber IDs.
Sending a Radio Check:
1. Access the Radio Check feature using one of the following methods:
| Radio Control | Steps |
|---|---|
| Programmed Radio Check button | a. Press the programmed Radio Check button. b. Press the up or down arrow to the required subscriber alias or ID and press OK to select. |
| Menu | a. Press OK to access the menu. b. Press the up or down arrow to Contacts and press OK to select. c. Press the up or down arrow to the required subscriber alias or ID and press OK to select. d. Press the up or down arrow to Radio Check and press OK to select. |
The display shows the Target Alias, indicating the request is in progress. The LED lights up solid green.
2. Wait for acknowledgment.
• If the target radio is active in the system, a tone sounds and the display briefly shows Target Radio Available.
• If the target radio is not active in the system, a tone sounds and the display briefly shows Target Radio Not Available.
Radio returns to the subscriber alias or ID screen when initiated via Menu.
Radio returns to the Home Screen if initiated via the programmable button.
What is Remote Monitor and how do I initiate it?
Use the Remote Monitor feature to turn on the microphone of a target radio (subscriber alias or IDs only). The green LED will blink once on the target subscriber. You can use this feature to monitor, remotely, any audible activity surrounding the target radio. Your radio must be programmed to allow you to use this feature.
NOTICE: Remote Monitor automatically stops after a programmed duration or when there is any attempt to initiate transmission, change channels or power down the radio.
Initiating Remote Monitor:
1. Access the Remote Monitor feature using one of the following methods:
| Radio Control | Steps |
|---|---|
| Programmed Remote Monitor Button | a. Press the programmed Remote Monitor button. b. Press the up or down arrow to the required subscriber alias or ID and press OK to select. |
| Menu | a. Press OK to access the menu. b. Press the up or down arrow to Contacts and press OK to select. c. Press the up or down arrow to the required subscriber alias or ID and press OK to select. d. Press the up or down arrow to Manual Dial and press OK to select. (Incorrect step in source, likely should go to Remote Monitor) e. Press the up or down arrow to Remote Mon. and press OK to select. |
The first text line shows Rem. Monitor. The second text line displays the Target Alias, indicating the request is in progress. The LED lights up blinking green.
2. Wait for acknowledgment.
• If successful, a positive indicator tone sounds and the display momentarily shows Rem. Monitor Successful. Your radio starts playing audio from the monitored radio for a programmed duration and display shows Rem. Monitor, followed by target alias. Once the timer expires, the radio sounds an alert tone and the LED turns off.
• If unsuccessful, the radio sounds a negative indicator tone the display shows Rem. Monitor Failed.
How do I start and stop Scan in Connect Plus?
The Scan feature allows your radio to monitor and join calls for groups defined in a pre-programmed scan list. When scan is enabled, the scan icon appears on the status bar and the LED blinks yellow when idle.
NOTICE: This procedure turns the Scan feature On or Off for all Connect Plus zones with the same Network ID as your currently selected zone. It is important to note that even when the Scan feature is turned on via this procedure, scan may still be disabled for some (or all) groups on your scan list. See Editing the Scan List for more information.
You can start and stop scanning by pressing the programmed Scan button OR follow the procedure described next:
1. Press OK to access the menu.
2. Press the up or down arrow to Scan and press OK to select.
3. Press the up or down arrow to Turn On or Turn Off and press OK to select.
• The display shows Scan On if scan is enabled.
• The Scan menu shows Turn Off if scan is enabled.
• The display shows Scan Off if scan is disabled.
• The Scan menu shows Turn On if scan is disabled.
How do I respond to a transmission during a Scan?
During scanning, your radio stops on a group where activity is detected. The radio continuously listens for any member in the scan list when idle on the control channel.
1. Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
2. Press the PTT button during hang time. The LED lights up solid green.
3. Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone.
4. Release the PTT button to listen.
If you do not respond within the hang time, the radio returns to scanning other groups.
What is User Configurable Scan?
If the Edit List menu is enabled, a user is able to Add and Remove the scan members from the Add Member menu. A Scan List member must be a regular Group Contact (for example, not Multi-group or Site All Call/Network Wide All Call) that is currently assigned to a Channel Selector position in a Connect Plus Zone with the same Network ID as the currently selected Zone. The Talkgroup alias must not match any Talkgroup that has been included in the current Zone Scan List.
Scan can be turned on or off from the menu or by pressing a programmed Scan On/Off button.
This feature functions only when the radio is not currently involved in a call. If you are presently listening to a call, your radio cannot scan for other group calls, and is therefore unaware they are in progress. Once your call is finished, your radio returns to the control channel time slot and is able to scan for groups that are in the scan list.
How do I turn Scan On or Off via the menu?
NOTICE: This procedure turns the Scan feature On or Off for all zones with the same Network ID as your currently selected zone. It is important to note that even when the Scan feature is turned on via this procedure, scan may still be disabled for some (or all) groups on your scan list.
If Scan is turned on, the Scan icon appears on your display. When Scan is on and you are not participating in a call, the LED blinks green and yellow.
The procedure for turning Scan on or off depends on how your radio is programmed. If programmed with a Scan On/Off button, use the button to toggle the feature on or off. If your radio has been programmed so that Scan can be turned on or off via the menu, follow the procedure described next.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Scan and press OK to select.
3. Press the up or down arrow button to navigate to Turn On or Turn Off and press OK to select.
• The display shows Scan On momentarily if scan is disabled (turning it on).
• The display shows Scan Off momentarily if scan is enabled (turning it off).
How do I edit the Scan List (Enable/Disable groups)?
NOTICE: If the scan list entry happens to be the currently selected group, the radio listens for activity on this group regardless of whether the list entry currently shows a check mark or not. Whenever a radio is not in a call, the radio listens for activity on its Selected Group, Multi-group, the Site All Call, and its Default Emergency Revert Group (if configured for one). This operation cannot be disabled. If Scan is enabled the radio will also listen for activity on enabled Zone Scan List members.
NOTICE: A Scan List member must be a regular Group Contact (not Multi-group or Site All Call/Network Wide All Call) that is currently assigned to a Channel Selector position in a Connect Plus Zone with the same Network ID as the currently selected Zone. The Talkgroup alias must not match any Talkgroup that has been included in the current Zone Scan List.
Your scan list determines which groups can be scanned. The list is created when your radio is programmed. If your radio has been programmed to allow you to edit the scan list, you can enable/disable scan for individual groups on the list.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to View/Edit List and press OK to select.
3. Press the up or down arrow button to navigate to the desired Group name.
• If a check mark precedes the Group name, then scan is currently enabled for this Group.
• If there is no check mark preceding the Group name, then scan is currently disabled for this Group.
4. Press OK to select the desired Group.
• The display shows Enable if scan is currently disabled for the Group.
• The display shows Disable if scan is currently enabled for the Group.
5. Select the displayed option (Enable or Disable) and press OK to select.
Depending on which option was selected, the radio momentarily displays Scan Enabled or Scan Disabled as confirmation.
The radio displays the Zone scan list again. If scan was enabled for the Group, the check mark displays before the Group name. If scan was disabled for the Group, the check mark is removed before the Group name.
How do I add or delete a group from the Scan List via the Add Members Menu?
The Connect Plus radio does not allow a duplicate group number or a duplicate group alias to be placed on a zone scan list (or to be shown as a “scan candidate”).
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Scan option and press OK to select.
3. Press the up or down arrow button to navigate to <Add Members> and press OK to select.
The display shows Add Members from Zone n (n = the Connect Plus zone number of the first Connect Plus zone in your radio with the same Network ID as your currently selected zone).
4. Do one of the following:
• If the group you want to add/delete is assigned to a channel selector position in a different Connect Plus zone (with the same Network ID), go to step 5.
• If the group you want to add/delete is assigned to a channel selector position in the currently selected zone, go to step 6.
5. Press the up or down arrow button to scroll through the list of Connect Plus zones that have the same Network ID as the currently selected zone. Proceed to step 6.
6. After locating the Connect Plus zone where the desired group is assigned to a channel selector position, press OK to select.
• Your radio displays the first entry in a list of groups assigned to a channel position in that zone. These are “scan candidates”.
• If the zone does not have any groups that can be added to the scan list, the radio displays No Candidates.
7. Press the up or down arrow button to scroll through the list of candidate groups.
• If a plus sign (+) is displayed immediately before the group alias, this indicates the group is currently on the scan list for the selected zone.
• If the plus sign (+) is not displayed immediately before the alias, the group is not currently on the scan list, but can be added.
8. Press OK when the desired group alias is displayed.
• If this group is not currently on the scan list for the currently selected zone, the Add (Group Alias) message is displayed.
• If this group is already on the scan list for the currently selected zone, the Delete (Group Alias) message is displayed.
• If you are attempting to add a group, and the list is already full, the radio displays List Full. If this should occur, it will be necessary to delete a group from the scan list prior to adding a new one.
9. Press OK to accept the displayed message (Add or Delete).
• If deleting a group from the list, the operation is successful because the plus sign (+) will no longer display immediately before the alias.
• If adding a group to the list, the operation is successful because the plus sign (+) will display before the alias.
10. When finished, press the Home button as many times as necessary to return to the desired menu.
Why might I miss calls for groups in my scan list (Scan Operation)?
There are some circumstances in which you can miss calls for groups that are in your scan list. When you miss a call for one of the following reasons, this does not indicate a problem with your radio. This is a normal scan operation for Connect Plus.
• Scan feature is not turned on (check for the scan icon on the display).
• Scan list member has been disabled via the menu (see Editing the Scan List).
• You are participating in a call already.
• No member of the scanned group is registered at your site (Multisite systems only).
NOTICE: If the Radio joins a call for a Zone Scan List member from a different Zone and Call Hang Timer expires before you are able to respond, in order to respond, you must navigate to the Zone and Channel of the Scan List Member and start a new call.
What is Scan Talkback and how does it work?
If your radio scans into a call from the selectable group scan list, and if the PTT button is pressed during the scanned call, the operation of the radio depends on whether Scan Talkback was enabled or disabled during radio programming.
Scan Talkback Disabled: The radio leaves the scanned call and attempts to transmit on the contact for the currently selected channel position. After the Call Hang Time on the currently selected contact expires, the radio returns to the home channel and starts the Scan Hang Time Timer. The radio resumes group scan after its Scan Hang Time Timer expires.
Scan Talkback Enabled: If the PTT button is pressed during the Group Hang Time of the scanned call, the radio attempts to transmit to the scanned group.
NOTICE: If you scan into a call for a group that is not assigned to a channel position in the currently selected zone and you miss the Hang Time of the call, switch to the proper zone and then select the channel position of the group to talk back to that group.
How do I edit the Priority for a Talkgroup in the Scan List?
The Priority Monitor feature allows the radio to automatically receive transmission from the talkgroup with higher priority when it is in another call. A tone sounds when the radio switches to the call with higher priority.
There are two levels of priority for the talkgroups: P1 and P2. P1 has higher priority than P2.
NOTICE: If Default Emergency Revert Group ID is configured in MOTOTRBO Connect Plus Option Board CPS, there are three levels of priority for talkgroups: P0, P1, and P2. P0 is the permanent Emergency Revert Group ID and the highest priority. Check with your dealer or system administrator for more information.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Scan and press OK to select.
3. Press the up or down arrow button to navigate to View/Edit List and press OK to select.
4. Press the up or down arrow button to navigate to the required talkgroup and press OK to select.
5. Press the up or down arrow button to navigate to Edit Priority and press OK to select.
6. Press the up or down arrow button to navigate to the required priority level and press OK to select.
The display shows positive mini notice before returning to the previous screen. The priority icon appears on the left of the talkgroup.
How do Contacts work in Connect Plus Mode?
Contacts provide “address-book” capabilities on your radio. Each entry corresponds to an alias or ID that you use to initiate a call.
Each zone provides a Contact List with up to 100 contacts. The following contact types are available:
• Private Call
• Group Call
• Multigroup Call
• Site All Call Voice
• Site All Call Text
• Dispatch Call (used to send a text message to a dispatcher PC via a third-party server)
Access to Contact Lists depends on the zone configuration:
• If only one zone is configured in the radio, the Contact List directly displays the list from the current selected zone.
• If multiple zones are configured in the radio, the Zone Contact Folder displays all zones with identical network IDs as the current selected zone. The user can access the contacts in these zones.
NOTICE: You can add, or edit subscriber IDs for Connect Plus Contacts. Deleting subscriber IDs can only be performed by your dealer. If the Privacy feature is enabled on a channel, you can make a privacy-enabled voice call on that channel. Only target radios with the same Privacy Key, or the same Key Value and Key ID as your radio are able to unscramble the transmission.
How do I make a Private Call from Contacts?
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Contacts and press OK to select. The entries are alphabetically sorted.
3. Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
4. Press the PTT button to make the call. The LED lights up solid green.
5. Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone.
6. Release the PTT button to listen.
• When the target radio responds, the LED blinks green and the display shows the transmitting user’s ID.
• If there is no voice activity for a predetermined period of time, the call ends. You hear a short tone. The display shows Call Ended.
How do I search for a contact alias (Call Alias Search)?
You can also use alias or alphanumeric search to retrieve the required subscriber alias. This feature is only applicable while in Contacts.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Contacts and press OK to select. The entries are alphabetically sorted.
3. Key in the first character of the required alias, and then press the up or down arrow button to locate the required alias.
4. Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
5. Press the PTT button to make the call. The LED lights up solid green. The display shows the destination alias.
6. Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone.
7. Release the PTT button to listen.
• When the target radio responds, the LED blinks green.
• If there is no voice activity for a predetermined period of time, the call ends. The display shows Call Ended.
How do I add a New Contact?
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Contacts and press OK to select.
3. Press the up or down arrow button to navigate to New Contact and press OK to select.
4. Use the keypad to enter the contact number and press OK to confirm.
5. Use the keypad to enter the contact name and press OK to confirm.
6. If adding a Radio Contact, press the up or down arrow button to navigate to the required ringer type and press OK to select. The radio sounds a positive indicator tone and the display shows Contact Saved.
How do I activate or deactivate Call Ringers for Call Alert?
You can select, or turn on or off ringing tones for a received Call Alert.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities and press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings and press OK to select.
4. Press the up or down arrow button to navigate to Tones/Alert and press OK to select.
5. Press the up or down arrow button to navigate to Call Ringers and press OK to select.
6. Press the up or down arrow button to navigate to Call Alert and press OK to select. The current tone is indicated by a ✓.
7. Press the up or down arrow button to navigate to the required tone and press OK to select. ✓ appears beside selected tone.
How do I activate or deactivate Call Ringers for Private Calls?
You can turn on or off the ringing tones for a received Private Call.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities and press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings and press OK to select.
4. Press the up or down arrow button to navigate to Tones/Alerts and press OK to select.
5. Press the up or down arrow button to navigate to Call Ringers and press OK to select.
6. Press the up or down arrow button to navigate to Private Call and press OK to select.
7. Press OK to enable/disable the Private Call ringing tones.
• The display shows ✓ beside Enabled, if Private Call ringing tones are enabled.
• The ✓ is not displayed when Private Call ringing tones are disabled.
How do I activate or deactivate Call Ringers for Text Message?
You can turn on or off the ringing tones for a received Text Message.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities and press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings and press OK to select.
4. Press the up or down arrow button to navigate to Tones/Alerts and press OK to select.
5. Press the up or down arrow button to navigate to Call Ringers and press OK to select.
6. Press the up or down arrow button to navigate to Text Message and press OK to select. The current tone is indicated by a ✓.
7. Press the up or down arrow button to navigate to the required tone and press OK to select. ✓ appears beside selected tone.
How do I select a Ring Alert Type (Vibrate/Ring)?
NOTICE: The programmed Ring Alert Type button is assigned by your dealer or system administrator. Check with your dealer or system administrator to determine how your radio has been programmed.
You can program the radio calls to one predetermined vibrate call. If All Tones status is disabled, the radio displays the All Tone Mute icon. If All Tones status is enabled, the related ring alert type is displayed.
The radio vibrates once if it is a momentary ring style. The radio vibrates repetitively if it is a repetitive ring style. When set to Ring and Vibrate, the radio sounds a specific ring tone if there is any incoming radio transaction (for example, Call Alert or Message). It sounds like a positive indicator tone or missed call.
(Note: Specific steps for selecting the Ring Alert Type via menu are not provided on page 272. This likely needs to be done via a programmed button or potentially within the ‘Tones/Alerts’ menu under ‘Call Ringers’ which wasn’t fully explored in the previous steps provided in the document.)
What is the Escalating Alarm Tone Volume (Escalert) feature?
You can program your radio to continually alert you when a radio call remains unanswered. This is done by automatically increasing the alarm tone volume over time. This feature is known as Escalert.
How do I view Recent Calls in the Call Log?
Your radio keeps track of all recent outgoing, answered, and missed Private Calls. Use the call log feature to view and manage recent calls. The lists are Missed, Answered, and Outgoing.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Call Log and press OK to select.
3. Press the up or down arrow button to navigate to the preferred list (Missed, Answered, Outgoing) and press OK to select. The display shows the most recent entry at the top of the list.
4. Press the up or down arrow button to view the list.
• Press the PTT button to start a Private Call with the current selected alias or ID.
How do I delete a call from a Call Log list?
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Call Log and press OK to select.
3. Press the up or down arrow button to navigate to the required list (Missed, Answered, Outgoing) and press OK to select.
• When you select a call list and it contains no entries, the display shows List Empty, and sounds a low tone if Keypad Tones are turned on.
4. Press the up or down arrow button to navigate to the required alias or ID and press OK to select.
5. Press the up or down arrow button to navigate to Delete and press OK to select.
6. Do one of the following:
• Press OK to select Yes to delete the entry. The display shows Entry Deleted.
• Press the up or down arrow button to navigate to No, and press the OK button to return to the previous screen.
How do I view details from a Call List?
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Call Log and press OK to select.
3. Press the up or down arrow button to navigate to the required list (Missed, Answered, Outgoing) and press OK to select.
4. Press the up or down arrow button to navigate to the required alias or ID and press OK to select.
5. Press the up or down arrow button to navigate to View Details and press OK to select. Display shows details of call list.
How do I respond to Call Alerts?
Call Alert paging enables you to alert a specific radio user to call you back when they are able to do so.
When you receive a Call Alert:
• A repetitive tone sounds.
• The yellow LED blinks.
• The display shows the notification list listing a Call Alert with the alias or ID of the calling radio.
Depending on the configuration by your dealer or system administrator, you can respond to a Call Alert by doing one of the following:
• Press the PTT button and respond with a Private Call directly to the caller.
• Press the PTT button to continue normal talkgroup communication. The Call Alert is moved to the Missed Call option at the Call Log menu. You can respond to the caller from the Missed Called log.
How do I make a Call Alert from the Contact List?
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Contacts and press OK to select.
3. Use one of the steps described next to select the required subscriber alias or ID:
• Select the subscriber alias directly: Press the up or down arrow button to navigate to the required subscriber alias and press OK to select.
• Use the Manual Dial menu: Press the up or down arrow button to navigate to Manual Dial and press OK to select. The Manual Dial text entry screen shall be displayed. Enter the Subscriber ID and press OK.
4. Press the up or down arrow button to navigate to Call Alert and press OK to select.
• The display shows Call Alert: <Subscriber Alias or ID> Call Alert and the subscriber alias or ID, indicating that the Call Alert has been sent.
• The LED lights up solid green when your radio is sending the Call Alert.
• If the Call Alert acknowledgement is received, the display shows Call Alert Successful.
• If the Call Alert acknowledgement is not received, the display shows Call Alert Failed.
How do I make a Call Alert with the One Touch Access Button?
Press the programmed One Touch Access button to make a Call Alert to the predefined alias.
The display shows Call Alert and the subscriber alias or ID, indicating that the Call Alert has been sent.
The LED lights up solid green when your radio is sending the Call Alert.
If the Call Alert acknowledgement is received, the display shows Call Alert Successful.
If the Call Alert acknowledgement is not received, the display shows Call Alert Failed.
How do I turn on Mute Mode?
Mute Mode provides an option to silence all audio indicators on your radio, except higher priority features such as emergency operations.
Access this feature by using the programmed Mute Mode button.
The following occurs when Mute mode is enabled:
• Positive Indicator Tone sounds.
• Display shows Mute Mode On.
• The red LED light starts blinking and remains blinking until Mute Mode is exited.
• Display shows Mute Mode icon on home screen.
• Radio is muted.
• Mute Mode Timer begins counting down the duration that is configured (if timer is set).
IMPORTANT: You can only enable either Face Down or Man Down one at a time. Both features cannot be enabled together.
How do I set the Mute Mode Timer?
Mute Mode feature can be enabled for a pre-configured amount of time by setting the Mute Mode Timer. The timer duration is configured in the radio menu and can range between 0.5–6 hours. Mute Mode is exited once the timer expires.
If the timer is left at 0, the radio remains in Mute mode for an indefinite period until the programmed Mute Mode button is pressed.
1. Press OK to access the menu.
2. Press the up or down arrow button to navigate to Utilities. Press OK to select.
3. Press the up or down arrow button to navigate to Radio Settings. Press OK to select.
4. Press the up or down arrow button to navigate to Mute Timer. Press OK to select.
5. Press the up or down arrow button to edit the numeric value of each digit, and press OK.
How do I exit Mute Mode?
This feature can be exited automatically once the Mute Mode Timer expires.
Do one of the following to exit Mute mode manually:
• Press the programmed Mute Mode button.
• Press the PTT button on any entry.
The following occurs when Mute mode is disabled:
• Negative Indicator Tone sounds.
• Display shows Mute Mode Off.
• The blinking red LED turns off.
• Mute Mode icon disappears from home screen.
• Your radio unmutes and speaker state is restored.
• If the timer has not expired, Mute mode timer is stopped.
NOTICE: Mute Mode is also exited if the user transmits voice or switches to an unprogrammed channel.
How does Emergency Operation work in Connect Plus?
An Emergency Alert is used to indicate a critical situation. You can initiate an Emergency at any time on any screen display, even when there is activity on the current channel. Pressing the Emergency button initiates the programmed Emergency mode. The programmed Emergency mode may also be initiated by triggering the optional Man Down feature. The Emergency feature may be disabled in your radio.
Button Duration: Your dealer can set the duration of a button press for the programmed Emergency button:
• Short press: Between 0.05 seconds and 0.75 seconds.
• Long press: Between 1.00 second and 3.75 seconds.
The Emergency button is assigned with the Emergency On/Off feature. Check with your dealer for the assigned operation:
• If the short press turns on Emergency mode, then the long press exits Emergency mode.
• If the long press turns on Emergency mode, then the short press exits Emergency mode.
Supported Emergency Modes in Connect Plus Zone:
• Emergency Call: You must press the PTT button to talk on the assigned emergency time slot.
• Emergency Call with Voice to Follow: For the first transmission on the assigned emergency time slot, the microphone is automatically unmuted and you may talk without pressing the PTT button (hot mic). The microphone stays “hot” for a time period programmed into the radio. For subsequent transmissions in the same Emergency call, you must press the PTT button.
• Emergency Alert: An Emergency Alert is not a voice call. It is an emergency notification sent to radios configured to receive these alerts. The radio sends an emergency alert using the control channel of the currently registered site. It is received by radios in the Connect Plus network programmed to receive them (no matter which network site they are registered to).
Only one of the Emergency Modes can be assigned to the Emergency button per zone.
Emergency Types:
• Regular: Radio initiates an Emergency and shows audio and/or visual indicators.
• Silent: Radio initiates an Emergency without any audio or visual indicators. The radio suppresses all audio or visual indications of the Emergency until you press the PTT button to start a voice transmission.
• Silent with Voice: The same as Silent operation, except that the radio also unmutes for some voice transmissions.
NOTICE: If your radio is programmed for Silent or Silent with Voice emergency initiation, in most cases it automatically exits silent operation after the Emergency Call or Emergency Alert is finished. The exception is when Emergency Alert is the configured Emergency Mode and Silent is the configured Emergency Type. In this manner, the silent operation continues until you cancel silent operation by pressing PTT or the button configured for Emergency Off.
NOTICE: Emergency voice calls and Emergency Alerts are not supported when operating in Connect Plus Auto Fallback mode.
How do I receive an incoming Emergency?
Your radio may be programmed to sound an alert tone and also display information about the incoming Emergency. If so programmed, upon receiving the incoming Emergency, the display shows the Emergency Details screen with the emergency icon, the Alias or ID of the radio that requested the Emergency, the Group Contact being used for the Emergency, and one additional line of information (the name of the zone that contains the Group Contact).
At the present time, the radio displays only the most recently decoded Emergency. If a new Emergency is received before the prior Emergency is cleared, the details for the new Emergency replace the details of the previous Emergency.
Depending on how your radio has been programmed, the Emergency Details screen (or Alarm List screen) will stay on your radio display even after the Emergency ends. You can save or delete the emergency details.
How do I save Emergency Details to the Alarm List?
Saving the emergency details to the Alarm List allows you to view the details again at a later time by selecting Alarm List from the Main Menu.
1. While the Emergency Details (or Alarm List) screen is displayed, press the right arrow key (Save/Delete option key).
The Exit Alarm List screen displays (offering Yes/No options to save).
2. Perform one of the following actions:
• Select Yes and press OK to save the emergency details to the Alarm List, and to exit the Emergency Details (or Alarm List) screen.
• Select No and press OK to return to the Emergency Details (or Alarm List) screen without saving.
How do I delete Emergency Details?
1. While the Emergency Details screen is displayed, press the left arrow key (Delete option key).
The Delete screen displays (offering Yes/No options).
2. Perform one of the following actions:
• Select Yes and press OK to delete the emergency details.
• Select No and press OK to return to the Emergency Details screen without deleting.
How do I respond to an Emergency Call?
NOTICE: If you do not respond to the Emergency Call within the time allotted for the Emergency Call Hang Time, the Emergency call will end. If you want to speak to the group after the Emergency Call Hang Time expires, you must first select the channel position assigned to the group (if not already selected). Then, press PTT to start a non-Emergency Call to the group.
1. When receiving an Emergency Call, press any button to stop all Emergency Call received indications.
2. Press the PTT button to initiate a voice transmission on the Emergency group. All radios that are monitoring this group hear your transmission.
3. Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. The LED lights up green.
4. Release the PTT button to listen. When the emergency initiating radio responds, the LED blinks green. You see the Group Call icon, the group ID, and transmitting radio ID on your display.
How do I respond to an Emergency Alert?
NOTICE: The Group contact used for the Emergency Alert should not be used for voice communication. This could prevent other radios from sending and receiving Emergency Alerts on the same group.
An Emergency Alert from a radio indicates that the user is in an urgent situation. You may respond to the alert by initiating a private call to the radio who declared the emergency, initiating a group call to a designated talk group, sending the radio a Call Alert, initiating a Remote Monitor of that radio, etc. The proper response is determined by your organization and the individual situation.
What is the Ignore Emergency Revert Call feature?
This feature enhancement provides an option for your radio to disregard an active Emergency Revert Call.
To enable Ignore Emergency Revert Call, your radio must be configured through the Connect Plus Customer Programming Software (CPCPS).
When the feature is enabled, the radio does not display Emergency Call indications and does not receive any audio on the default Emergency Revert Group ID.
Contact with your dealer for more information.
How do I initiate an Emergency Call?
NOTICE: If your radio is set to Silent, it does not display any audio or visual indicators during Emergency mode until you press the PTT button to initiate a voice transmission. If your radio is set to Silent with Voice, it does not initially display any audio or visual indicators that the radio is in Emergency mode. However, your radio unmutes for the transmissions of radios responding to your emergency. The emergency indicators only appear once you press the PTT button to initiate a voice transmission from your radio. For both “Silent” and “Silent with Voice” operation, the radio automatically exits silent operation after the Emergency Call is finished.
1. Press the programmed Emergency button.
2. Press the PTT button to initiate a voice transmission on the Emergency group.
3. When you release the PTT button, the Emergency call continues for the time allotted for the Emergency Call Hang Time.
4. Press and hold the PTT button to talk longer than the programmed duration (if needed).
If you press the PTT button during this time, the Emergency call continues.
How do I initiate an Emergency Call with Voice to Follow (Hot Mic)?
Your radio must be programmed for this type of operation.
When enabled for this operation, when you press the programmed Emergency button, and when your radio receives the time slot assignment, the microphone is automatically activated without pressing the PTT button. This activated microphone state is also known as “hot mic”.
1. Press the programmed Emergency button.
2. The microphone remains active for the “hot mic” time specified in your radio codeplug programming. During this time, the LED lights up green. Speak into the microphone.
The “hot mic” applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the same Emergency call, you must press the PTT button.
If your radio was configured for Emergency with Voice to Follow, use the “hot mic” period to explain your error (if applicable), then press and release the PTT button to discontinue the transmission. The Emergency call is discontinued after the Emergency Call Hang Time expires.
How do I initiate an Emergency Alert?
NOTICE: If your radio is programmed for “Silent” or “Silent with Voice”, it will not provide any audio or visual indications that it is sending an Emergency Alert. If programmed for “Silent”, the silent operation continues indefinitely until you press PTT or the button configured for “Emergency Off”. If programmed for “Silent with Voice”, the radio automatically cancels silent operation when the site controller broadcasts the Emergency Alert.
Press the orange Emergency button.
Upon transmitting the Emergency Alert to the site controller, the radio display shows the Emergency icon, the Group contact used for the Emergency Alert, and TX Alarm.
Once the Emergency Alert is successfully sent and is being broadcast for other radios to hear, a positive indicator tone sounds and the radio displays Alarm Sent. If the Emergency Alert is unsuccessful, a negative indicator tone sounds and the radio displays Alarm Failed.
How do I disable a target radio (Radio Disable)?
Use one of the following methods to access the Radio Disable feature:
Method 1: Using Contacts List
1. Press ▲ or ▼ to navigate to the required alias or ID.
2. Press OK to select.
3. Press ▲ or ▼ to navigate to Radio Disable.
4. Press OK to select.
Method 2: Using Manual Dial
1. Press ▲ or ▼ to navigate to Manual Dial.
2. Press OK to select.
3. Press ▲ or ▼ to navigate to Radio Number.
4. Press OK to select.
5. The display shows Radio Number:. Use the keypad to enter the subscriber alias or ID.
6. Press OK.
7. Press ▲ or ▼ to navigate to Radio Disable.
8. Press OK to select.
After selecting, the display shows Radio Disable: <Target Alias or ID> and the LED blinks green.
Wait for acknowledgement:
• If successful, a positive indicator tone sounds and the display shows Radio Disable Successful.
• If not successful, a negative indicator tone sounds and the display shows Radio Disable Failed.
How do I enable a target radio (Radio Enable)?
1. Access the feature using one of the following actions:
Radio Enable button:
a. Press the programmed Radio Enable button.
b. Press ▲ or ▼ to navigate to the required alias or ID and press OK to select.
Radio menu:
a. Press OK to access the menu.
b. Press ▲ or ▼ to navigate to Contacts and press OK to select. The entries are alphabetically sorted.
2. Use one of the steps described next to select the required subscriber alias or ID:
• Select the required alias or ID directly: Press ▲ or ▼ to the required alias or ID and press OK to select.
• Use the Manual Dial menu:
i. Press ▲ or ▼ to Manual Dial and press OK to select.
ii. Press ▲ or ▼ to Radio Number and press OK to select.
iii. The first line of the display shows Radio Number:. The second line of the display shows a blinking cursor. Use the keypad to enter the subscriber alias or ID and press OK.
3. Press ▲ or ▼ to navigate to Radio Enable and press OK to select.
The display shows Radio Enable: <Subscriber Alias or ID> and the LED lights up solid green.
4. Wait for acknowledgement:
• If successful, a positive indicator tone sounds and the display shows Radio Enable Successful.
• If not successful, a negative indicator tone sounds and the display shows Radio Enable Failed.
What is Bluetooth Operation and its limitations?
This feature allows you to use your radio with a Bluetooth-enabled device (accessory) via a wireless Bluetooth connection. Your radio supports both Motorola Solutions and Commercially available Off-The-Shelf (COTS) Bluetooth-enabled devices.
NOTICE: If disabled via the CPS, all Bluetooth-related features are disabled and the Bluetooth device database is erased.
Bluetooth operates within a range of 10 meters (32 feet) line of sight. This is an unobstructed path between your radio and your Bluetooth-enabled device.
It is not recommended that you leave your radio behind and expect your Bluetooth-enabled device to work with a high degree of reliability when they are separated.
At the fringe areas of reception, both voice and tone quality will start to sound “garbled” or “broken”. To correct this problem, simply position your radio and Bluetooth-enabled device closer to each other (within the 10-meter/32 feet defined range) to re-establish clear audio reception. Your radio’s Bluetooth function has a maximum power of 2.5 mW (4 dBm) at the 10-meter/32 feet range.
Your radio can support up to 4 simultaneous Bluetooth connections with Bluetooth-enabled devices of unique types. For example, a headset, and a PTT-Only Device (POD).
Refer to your respective Bluetooth-enabled device’s user manual for more details on your Bluetooth-enabled device’s full capabilities.
How do I turn Bluetooth On and Off?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Bluetooth and press OK to select.
3. Press ▲ or ▼ to My Status and press OK to select. The display shows On and Off. The current status is indicated by a ✓.
4. Do one of the following:
• Press ▲ or ▼ to On and press OK to select. The display shows On and a ✓ appears left of the selected status.
• Press ▲ or ▼ to Off and press OK to select. The display shows Off and a ✓ appears left of the selected status.
How do I find and connect to a Bluetooth device from my radio?
Do not turn off your Bluetooth-enabled device or press Back/Home during the finding and connecting operation as this cancels the operation.
1. Turn on your Bluetooth-enabled device and place it in pairing mode. Refer to respective Bluetooth-enabled device user manual.
2. On your radio, press OK to access the menu.
3. Press ▲ or ▼ to Bluetooth and press OK to select.
4. Press ▲ or ▼ to Devices and press OK to select.
5. Do one of the following:
• Press ▲ or ▼ to the required device and press OK to select.
• Press ▲ or ▼ to Find Devices to locate available devices. Press ▲ or ▼ to the required device and press OK to select.
6. Press ▲ or ▼ to Connect and press OK to select.
Display shows Connecting to <Device>. Your Bluetooth-enabled device may require additional steps to complete the pairing. Refer to respective Bluetooth-enabled device user manual.
If successful, the radio display shows <Device>Connected. A tone sounds and ✓ appears besides the connected device. The Bluetooth Connected icon appears on the status bar.
If unsuccessful, the radio display shows Connecting Failed.
How do I make my radio discoverable to connect from a Bluetooth device?
Do not turn off your Bluetooth or your radio during the finding and connecting operation as this may cancel the operation.
1. Turn Bluetooth On. See “How do I turn Bluetooth On and Off?”.
2. Press OK to access the menu.
3. Press ▲ or ▼ to Bluetooth and press OK to select.
4. Press ▲ or ▼ to Find Me and press OK to select.
Your radio can now be found by other Bluetooth-enabled devices for a programmed duration. This is called Discoverable Mode.
5. Turn on your Bluetooth-enabled device and pair it with your radio. Refer to respective Bluetooth-enabled device user manual.
How do I disconnect a Bluetooth device?
1. On your radio, press OK to access the menu.
2. Press ▲ or ▼ to Bluetooth and press OK to select.
3. Press ▲ or ▼ to Devices and press OK to select.
4. Press ▲ or ▼ to the required device and press OK to select.
5. Press ▲ or ▼ to Disconnect and press OK to select.
Display shows Disconnecting from <Device>. Your Bluetooth-enabled device may require additional steps to disconnect. Refer to respective Bluetooth-enabled device user manual.
The radio display shows <Device> Disconnected. A positive indicator tone sounds and ✓ disappears beside the connected device. The Bluetooth Connected icon disappears on the status bar.
How do I switch the audio route between the internal radio speaker and a Bluetooth device?
You can toggle audio routing between the internal radio speaker and external Bluetooth-enabled accessory.
Press the programmed Bluetooth Audio Switch button.
• A tone sounds and display shows Route Audio to Radio.
• A tone sounds and display shows Route Audio to Bluetooth.
How do I view the details of a connected Bluetooth device?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Bluetooth and press OK to select.
3. Press ▲ or ▼ to Devices and press OK to select.
4. Press ▲ or ▼ to the required device and press OK to select.
5. Press ▲ or ▼ to View Details and press OK to select.
How do I delete a Bluetooth device name from the radio’s list?
You can remove a disconnected device from the list of Bluetooth-enabled devices.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Bluetooth and press OK to select.
3. Press ▲ or ▼ to Devices and press OK to select.
4. Press ▲ or ▼ to the required device and press OK to select.
5. Press ▲ or ▼ to Delete and press OK to select.
The display shows Device Deleted.
How do I adjust the Bluetooth Mic Gain?
This allows control of the connected Bluetooth-enabled device microphone gain value.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Bluetooth and press OK to select.
3. Press ▲ or ▼ to BT Mic Gain and press OK to select.
4. Press ▲ or ▼ to the BT Mic Gain type and the current values.
5. To edit values, press OK to select.
6. Press ▲ or ▼ to increase or to decrease values and press OK to select.
How do I turn Indoor Location On or Off?
NOTICE: Indoor Location feature is applicable for models with the latest software and hardware. Check with your dealer or system administrator for more information.
You can turn on or turn off Indoor Location by performing one of the following actions:
Access this feature through the menu:
a. Press OK to access the menu.
b. Press ▲ or ▼ to Bluetooth and press OK to select.
c. Press ▲ or ▼ to Indoor Location and press OK to select.
d. Press OK to turn on Indoor Location.
The display shows Indoor Location On. You hear a positive indicator tone.
One of the following scenarios occurs:
• If successful, the Indoor Location Available icon appears on the Home screen display.
• If unsuccessful, the display shows Turning On Failed. You hear a negative indicator tone.
e. Press OK to turn off Indoor Location.
The display shows Indoor Location Off. You hear a positive indicator tone.
One of the following scenarios occurs:
• If successful, the Indoor Location Available icon disappears on the Home screen display.
• If unsuccessful, the display shows Turning Off Failed. You hear a negative indicator tone.
Access this feature by using the programmed button:
a. Long press the programmed Indoor Location button to turn on Indoor Location.
The display shows Indoor Location On. You hear a positive indicator tone.
One of the following scenarios occurs:
• If successful, the Indoor Location Available icon appears on the Home screen display.
• If unsuccessful, the display shows Turning On Failed. If unsuccessful, you hear a negative indicator tone.
b. Press the programmed Indoor Location button to turn off Indoor Location.
The display shows Indoor Location Off. You hear a positive indicator tone.
One of the following scenarios occurs:
• If successful, the Indoor Location Available icon disappears on the Home screen display.
• If unsuccessful, the display shows Turning Off Failed. If unsuccessful, you hear a negative indicator tone.
How do I access Indoor Location Beacons Information?
Follow the procedure to access Indoor Location beacons information.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Bluetooth and press OK to select.
3. Press ▲ or ▼ to Indoor Location and press OK to select.
4. Press ▲ or ▼ to Beacons and press OK to select.
The display shows the beacons information.
How do I access the Notification List?
Your radio has a Notification List that collects all your “unread” events on the channel, such as unread text messages, missed calls, and call alerts. The Notification icon appears on the status bar when the Notification List has one or more events. The list supports a maximum of 40 unread events. When it is full, the next event automatically replaces the oldest event.
NOTICE: After the events are read, they are removed from the Notification List.
Follow the procedure to access the notification list:
1. Press OK to access the menu.
2. Press ▲ or ▼ to Notification and press OK to select.
3. Press ▲ or ▼ to the required event and press OK to select.
4. Long press Back/Home to return to the Home Screen.
What is Wi-Fi Operation?
This feature allows you to set up and connect to a Wi-Fi network. Wi-Fi supports updates for radio firmware, codeplug, and resources such as language packs and voice announcement.
NOTICE: This feature is applicable to DM4601e only.
Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
Your radio supports WEP/WPA/WPA2-Personal and WPA/WPA2-Enterprise Wi-Fi networks.
• WEP/WPA/WPA2-Personal Wi-Fi network: Uses pre-shared key (password) based authentication. Pre-shared key can be entered by using the menu or CPS/RM.
• WPA/WPA2-Enterprise Wi-Fi network: Uses certificate-based authentication. Your radio must be pre-configured with a certificate. Check with your dealer or system administrator to connect to WPA/WPA2-Enterprise Wi-Fi network.
The programmed Wi-Fi On or Off button is assigned by your dealer or system administrator. Check with your dealer or system administrator to determine how your radio has been programmed.
Voice Announcements for the programmed Wi-Fi On or Off button can be customized through CPS according to user requirements. Check with your dealer or system administrator for more information.
NOTICE: You can turn on or turn off Wi-Fi remotely by using a designated radio. Check with your dealer or system administrator for more information.
How do I turn Wi-Fi On or Off?
Method 1: Using the programmed button
1. Press the programmed Wi-Fi On or Off button. Voice Announcement sounds Turning On Wi-Fi or Turning Off Wi-Fi.
Method 2: Using the menu
1. Press OK to access the menu.
2. Press ▲ or ▼ to WiFi and press OK to select.
3. Press ▲ or ▼ to WiFi On or WiFi Off and press OK to select.
4. Press OK to turn on/off Wi-Fi.
• If Wi-Fi is on, the display shows ✓ beside Enabled.
• If Wi-Fi is off, the ✓ disappears from beside Enabled.
How do I turn Wi-Fi On or Off Remotely using a Designated Radio (Individual Control)?
You can turn Wi-Fi on or off remotely in Individual Control (One to One).
NOTICE: Only radio with specific CPS setting supports this function, check with your dealer or system administrator for more information.
1. Do one of the following:
• Long press the programmable button. Use the keypad to enter the ID and press OK to select. Proceed to step 3.
• Press OK to access the menu.
2. Press ▲ or ▼ to Contacts and press OK to select.
3. Press ▲ or ▼ to WiFi Control and press OK to select.
4. Press ▲ or ▼ to select On or Off.
5. Press OK to select.
If successful, the display shows a positive mini notice.
If unsuccessful, the display shows a negative mini notice.
How do I turn Wi-Fi On or Off Remotely using a Designated Radio (Group Control)?
You can turn Wi-Fi on or off remotely in Group Control (One to Many).
NOTICE: Only radio with specific CPS setting supports this function, check with your dealer or system administrator for more information.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts and press OK to select.
3. Press ▲ or ▼ to select the required subscriber alias or ID.
4. Press ▲ or ▼ to WiFi Control and press OK to select.
5. Press ▲ or ▼ to select On or Off.
6. Press OK to select.
If successful, the display shows Sent Successfully.
If unsuccessful, the display shows a negative mini notice.
How do I connect to a Wi-Fi Network Access Point using the menu?
When you turn on Wi-Fi, the radio scans and connects to a network access point automatically. You can also connect using the menu.
NOTICE: The WPA-Enterprise Wi-Fi network access points are pre-configured. Check with your dealer or system administrator to determine how your radio has been programmed.
1. Press OK to access the menu.
2. Press ▲ or ▼ to WiFi and press OK to select.
3. Press ▲ or ▼ to Networks and press OK to select.
4. Press ▲ or ▼ to a network access point and press OK to select.
NOTICE: For WPA-Enterprise Wi-Fi, if a network access point is not preconfigured, the Connect option is not available.
5. Press ▲ or ▼ to Connect and press OK to select.
6. For WPA-Personal Wi-Fi, enter the password and press OK.
7. For WPA-Enterprise Wi-Fi, password is configured by using RM.
• If the preconfigured password is correct, your radio automatically connects to the selected network access point.
• If the preconfigured password is incorrect, the display shows Authentication Failure, and automatically returns to the previous menu.
If the connection is successful, the radio displays a notice and the network access point is saved into the profile list.
If the connection is unsuccessful, the radio displays the failure notice screen momentarily and automatically returns to the previous menu.
How do I check the Wi-Fi Connection Status?
Press the programmed Wi-Fi Status Query button for the connection status by using Voice Announcement. Voice Announcement sounds Wi-Fi is Off, Wi-Fi is On but No Connection, or Wi-Fi is On with Connection.
• The display shows WiFi Off when the Wi-Fi is turned off.
• The display shows WiFi On, Connected when the radio is connected to a network.
• The display shows WiFi On, Disconnected when the Wi-Fi is turned on but the radio is not connected to any network.
NOTICE: The programmed Wi-Fi Status Query button is assigned by your dealer or system administrator. Check with your dealer or system administrator to determine how your radio has been programmed. Voice Announcements for the Wi-Fi status query results can be customized through CPS according to user requirements.
How do I refresh the Wi-Fi Network List?
Perform the following actions to refresh the network list through the menu:
a. Press OK to access the menu.
b. Press ▲ or ▼ to WiFi and press OK to select.
c. Press ▲ or ▼ to Networks and press OK to select.
When you enter the Networks menu, the radio automatically refreshes the network list.
If you are already in the Networks menu, perform the following action to refresh the network list:
Press ▲ or ▼ to Refresh and press OK to select.
The radio refreshes and displays the latest network list.
How do I add a Wi-Fi Network?
NOTICE: This task is not applicable to WPA-Enterprise Wi-Fi networks.
If a preferred network is not in the available network list, perform the following actions to add a network:
1. Press OK to access the menu.
2. Press ▲ or ▼ to WiFi and press OK to select.
3. Press ▲ or ▼ to Networks and press OK to select.
4. Press ▲ or ▼ to Add Network and press OK to select.
5. Enter the Service Set Identifier (SSID) and press OK.
6. Press ▲ or ▼ to Open or Secure (depending on the network type) and press OK to select.
7. If Secure was selected, enter the password and press OK.
The radio displays a positive mini notice to indicate that the network is successfully saved.
How do I view the details of Wi-Fi Network Access Points?
You can view details of network access points.
1. Press OK to access the menu.
2. Press ▲ or ▼ to WiFi and press OK to select.
3. Press ▲ or ▼ to Networks and press OK to select.
4. Press ▲ or ▼ to a network access point and press OK to select.
5. Press ▲ or ▼ to View Details and press OK to select.
NOTICE: WPA-Personal Wi-Fi and WPA-Enterprise Wi-Fi display different details of Network Access Points.
• WPA-Personal Wi-Fi:
– For a connected network access point, your radio displays Service Set Identifier (SSID), Security Mode, Media Access Control (MAC) address, and Internet Protocol (IP) address.
– For a non-connected network access point, your radio displays SSID and Security Mode.
• WPA-Enterprise Wi-Fi:
– For a connected network access point, your radio displays SSID, Security Mode, Identity, Extended Authentication Protocol (EAP) Method, Phase 2 Authentication, Cert Name, MAC address, IP address, Gateway, DNS1, and DNS2.
– For a non-connected network access point, your radio displays SSID, Security Mode, Identity, EAP Method, Phase 2 Authentication, and Cert Name.
How do I remove a Wi-Fi Network Access Point from the profile list?
NOTICE: This task is not applicable to Enterprise Wi-Fi networks.
Perform the following actions to remove network access points from the profile list:
1. Press OK to access the menu.
2. Press ▲ or ▼ to WiFi and press OK to select.
3. Press ▲ or ▼ to Networks and press OK to select.
4. Press ▲ or ▼ to the selected network access point and press OK to select.
5. Press ▲ or ▼ to Remove and press OK to select.
6. Press ▲ or ▼ to Yes and press OK to select.
The radio displays a positive mini notice to indicate that the selected network access point is successfully removed.
How do I turn all radio Tones/Alerts On or Off?
You can enable and disable all radio tones and alerts (except for the incoming Emergency alert tone) if needed.
Method 1: Using the programmed button
Press the programmed All Tones/Alerts button to toggle all tones on or off.
Method 2: Using the menu
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Tones/Alerts and press OK to select.
5. Press ▲ or ▼ to All Tones and press OK to select.
6. Press OK to enable/disable all tones and alerts.
• The display shows ✓ beside Enabled when on.
• The ✓ disappears from beside Enabled when off.
How do I set the Tone Alert Volume Offset Level?
You can adjust the Tone Alert Volume Offset level if needed. This feature adjusts the volume of the tones/alerts, allowing it to be higher or lower than the voice volume.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Tones/Alerts and press OK to select.
5. Press ▲ or ▼ to Vol. Offset and press OK to select.
6. Press ▲ or ▼ to the required volume value. The radio sounds a feedback tone with each corresponding volume value.
7. Do one of the following:
• Press OK to keep the required displayed volume value.
• Press Back/Home to exit without changing the current volume offset settings.
How do I turn the Talk Permit Tone On or Off?
You can enable and disable the Talk Permit Tone if needed.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Tones/Alerts and press OK to select.
5. Press ▲ or ▼ to Talk Permit and press OK to select.
6. Press OK to enable/disable the Talk Permit Tone.
• The display shows ✓ beside Enabled when on.
• The ✓ disappears from beside Enabled when off.
How do I turn the Power Up Alert Tone On or Off?
You can enable and disable the Power Up Alert Tone if needed.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Tones/Alerts and press OK to select.
5. Press ▲ or ▼ to Power Up and press OK to select.
6. Press OK to enable/disable the Power Up Alert Tone.
• The display shows ✓ beside Enabled when on.
• The ✓ disappears from beside Enabled when off.
How do I set the Power Level (High/Low)?
You can customize your radio power setting to high or low for each Connect Plus zone. High enables communication with tower sites in Connect Plus mode located at a considerable distance from you. Low enables communication with tower sites in Connect Plus mode in closer proximity.
Method 1: Using the programmed button
Press the programmed Power Level button to toggle transmit power level between high and low.
Method 2: Using the menu
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Power and press OK to select.
5. Press ▲ or ▼ to the required setting (High or Low) and press OK to select.
A ✓ appears beside selected setting. At any time, long press Back/Home to return to the Home screen. Screen returns to the previous menu.
How do I change the Display Mode (Day/Night)?
You can change radio display mode between Day or Night, as needed. This affects the color palette of the display.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Display and press OK to select. The display shows Day Mode and Night Mode.
5. Press ▲ or ▼ to the required setting and press OK to enable. ✓ appears besides selected setting.
How do I adjust the Display Brightness?
You can adjust the display brightness of the radio as needed.
NOTICE: Display brightness cannot be adjusted when Auto Brightness is enabled.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Display and press OK to select.
5. Press ▲ or ▼ to Brightness and press OK to select. The display shows a progress bar.
6. Decrease display brightness by pressing ▼ or increase the display brightness by pressing ▲.
7. Select from setting of 1 to 8. Press OK to confirm your entry.
How do I turn the Introduction Screen On or Off?
You can enable and disable the Introduction Screen if needed.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Display and press OK to select.
5. Press ▲ or ▼ to Intro Screen and press OK to select.
6. Press OK to enable/disable the Introduction Screen.
• The display shows ✓ beside Enabled when on.
• The ✓ disappears from beside Enabled when off.
How do I change the radio display language?
You can set your radio display to be in your required language.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Languages and press OK to select.
5. Press ▲ or ▼ to the required language and press OK to enable. ✓ appears beside selected language.
How do I turn the LED Indicator On or Off?
You can enable and disable the LED Indicator if needed.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to LED Indicator and press OK to select.
5. Press OK to enable/disable the LED Indicator.
• The display shows ✓ beside Enabled when on.
• The ✓ disappears from beside Enabled when off.
How do I identify the Cable Type setting?
You can select the type of cable your radio uses.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Cable Type and press OK to select.
5. The current cable type is indicated by a ✓.
How do I turn Voice Announcement On or Off?
This feature enables the radio to audibly indicate the current Zone or Channel the user has just assigned, or programmable button press.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Voice Announcement and press OK to select. You can also use ▲ or ▼ to change the selected option.
5. Do one of the following:
• Press OK to enable Voice Announcement. The display shows ✓ beside Enabled.
• Press OK to disable Voice Announcement. The ✓ disappears from beside Enabled.
How do I set the Menu Timer?
Set the period of time your radio stays in the menu before it automatically switches to the Home screen.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Display and press OK to select.
5. Press ▲ or ▼ to Menu Timer and press OK to select.
6. Press ▲ or ▼ to the required setting and press OK to select.
How do I turn Horns/Lights On or Off?
This feature needs to be installed through the rear accessory connector of your radio by your dealer. Your radio is able to notify you of an incoming call via the horns and lights feature. When activated, an incoming call sounds your vehicle’s horn and turns on its lights.
1. Do one of the following:
• Press the programmed Horns/Lights button to toggle horns and light feature on or off. Skip the following steps.
• Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Horn/Lights and press OK to select.
5. Press OK to enable/disable Horns/Lights.
• The display shows ✓ beside Enabled when on.
• The ✓ disappears from beside Enabled when off.
How do I set the Dual Knob Operation Preference?
Your radio has a dual-purpose Volume/Channel Knob. Disabling the dual-purpose option sets the knob to work as a Volume Knob only.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Dual Knob and press OK to select.
5. The display shows Volume Only and Volume & Ch. Press ▲ or ▼ to the required setting and press OK to select.
• ✓ appears beside selected setting.
• Screen returns to the previous menu.
How do I turn Digital Mic AGC (Mic AGC-D) On or Off?
This feature controls your radio’s microphone gain automatically while transmitting on a digital system. It suppresses loud audio or boosts soft audio to a preset value in order to provide a consistent level of audio.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Mic AGC-D and press OK to select.
5. Do one of the following:
• Press OK to enable Mic AGC-D. The display shows ✓ beside Enabled.
• Press OK to disable Mic AGC-D. The ✓ disappears from beside Enabled.
How do I turn Intelligent Audio On or Off?
Your radio can automatically adjust its audio volume to overcome background noise in the environment, inclusive of all stationary and non-stationary noise sources. This feature is a Receive-only feature and does not affect Transmit audio.
Using the Menu:
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to Intelligent Audio and press OK to select. You can also use ▲ or ▼ to change the selected option.
5. Do one of the following:
• Press OK to enable Intelligent Audio. The display shows ✓ beside Enabled.
• Press OK to disable Intelligent Audio. The ✓ disappears from beside Enabled.
How do I turn the Acoustic Feedback Suppressor Feature On or Off?
This feature allows you to minimize acoustic feedback in received calls.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Settings and press OK to select.
4. Press ▲ or ▼ to AF Suppressor and press OK to select. You can also use ▲ or ▼ to change the selected option.
5. Do one of the following:
• Press OK to enable Acoustic Feedback Suppressor. The display shows ✓ beside Enabled.
• Press OK to disable Acoustic Feedback Suppressor. The ✓ disappears from beside Enabled.
How do I turn GNSS On or Off?
Global Navigation Satellite System (GNSS) is a satellite navigation system that determines the radio precise location. GNSS includes Global Positioning System (GPS), Global Navigation Satellite System (GLONASS), and BeiDou Navigation Satellite System (BDS).
NOTICE: Selected radio models may offer GPS, GLONASS, and BDS. GNSS constellation is configured by using CPS. Check with your dealer or system administrator to determine how your radio has been programmed.
1. Do one of the following:
• Press the programmed GNSS button to toggle the feature on or off. Skip the following steps.
• Press OK to access the menu.
2. Press ▲ or ▼ to Utilities. Press OK to select.
3. Press ▲ or ▼ to Radio Settings. Press OK to select.
4. Press ▲ or ▼ to GNSS. Press OK to select.
5. Press OK to enable/disable GNSS.
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
How do I access General Radio Information?
Your radio contains information on the following:
• Battery
• Degree of Tilt (Accelerometer)
• Radio Model Number Index
• Option Board Over-the-Air (OTA) Codeplug CRC
• Site Number
• Site Info
• Radio Alias and ID
• Firmware and Codeplug Versions
• GNSS Information
Press Back/Home at any time to return to the previous screen or long press Back/Home to return to the Home screen. The radio exits the current screen once the inactivity timer expires.
How do I check the Radio Model Number Index?
This index number identifies your radio model-specific hardware.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Model Index and press OK to select.
The display shows the Model Number Index.
How do I check the CRC of the Option Board OTA Codeplug File?
Follow the instructions below if your radio system administrator asks you to view the Option Board OTA Codeplug File CRC (Cyclic Redundancy Check). This menu option only appears if the Option Board received its last codeplug update OTA.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to OB OTA CPcrc and press OK to select.
The display shows some letters and numbers. Communicate this information to your radio system administrator exactly as shown.
How do I display the Site ID (Site Number)?
NOTICE: If you are not currently registered at a site, the display shows Not Registered.
The radio briefly shows the Site ID as it registers with a Connect Plus site. Following registration, the radio does not generally indicate the Site number. To display the registered Site number, do the following:
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Site Number and press OK to select.
The display shows the Network ID and the Site Number.
How do I check the Site Info?
NOTICE: If you are not currently registered at a site, the display shows Not Registered.
The Site Info feature provides information that can be useful to a service technician. It consists of the following information:
• Repeater number of current Control Channel repeater.
• RSSI: Last signal strength value measured from Control Channel repeater.
• Neighbor List sent by Control Channel repeater (five numbers separated by commas).
If you are requested to use this feature, please report the displayed information exactly as it appears on the screen.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Site Info and press OK to select.
The display shows the Site Info.
How do I check the Radio ID?
This feature displays the ID of your radio. Follow the procedure described next to access this feature via the radio screen.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to My ID and press OK to select.
The display shows the radio ID.
How do I check the Firmware Version and Codeplug Version?
Displays the firmware version on your radio.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Versions and press OK to select.
The display a list with the following information:
• (Radio) Firmware Version
• (Radio) Codeplug Version
• Option Board Firmware Version
• Option Board Frequency Version
• Option Board Hardware Version
• Option Board Codeplug Version
How do I check for Over-The-Air (OTA) updates?
Connect Plus provides the ability to update certain files (Option Board Codeplug, Network Frequency File, and Option Board Firmware File) Over-The-Air (OTA).
NOTICE: Check with the dealer or network administrator to determine whether this feature has been enabled for your radio.
Any display Connect Plus radio has the ability to show its current Option Board OTA Codeplug CRC, Frequency File version or Option Board firmware file version by using a menu option. In addition, display radios that have been enabled for over-the-air file transfer can display the version of a “pending file”. A “pending file” is a Frequency File or Option Board firmware file that the Connect Plus radio knows about through system messaging, but the radio has not yet collected all of the file packets. If a display Connect Plus radio has a pending file, the menu provides options to:
• See the version number of the pending file.
• See what percentage of packets has been collected so far.
• Request the Connect Plus radio to resume collecting file packets.
See specific instructions for checking Firmware Files and Frequency Files, including checking pending versions, percentage received, and initiating downloads if applicable.
How do I check the Firmware File status (Up to Date)?
NOTICE: If the Option Board firmware file is not Up to Date (and if the radio has partially collected a more recent Option Board firmware file version) the radio displays a list with additional options; Version, %Received, and Download.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Updates and press OK to select.
5. Press ▲ or ▼ to Firmware and press OK to select.
The display shows Firmware is Up to Date.
How do I check the Pending Firmware Version?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Updates and press OK to select.
5. Press ▲ or ▼ to Firmware and press OK to select.
6. Press ▲ or ▼ to Version and press OK to select.
If there is a pending Option Board firmware file, the display shows the pending firmware version number.
If there is no pending Option Board firmware file, the display shows Firmware is Up to Date.
How do I check the Percentage Received for Pending Firmware?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Updates and press OK to select.
5. Press ▲ or ▼ to Firmware and press OK to select.
6. Press ▲ or ▼ to %Received and press OK to select.
The screen displays the percentage of firmware file packets collected so far.
NOTICE: When at 100%, the radio needs to be power cycled Off and then On to initiate the firmware upgrade.
How do I initiate a download for Pending Firmware?
If the Connect Plus radio has previously left an OTA Option Board Firmware File Transfer with a partial file, the unit automatically rejoins the file transfer (if still ongoing) when an internal timer expires. If you want the unit to rejoin an ongoing Option Board Firmware File transfer prior to expiration of this internal timer, use the Download option as described below.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Updates and press OK to select.
5. Press ▲ or ▼ to Firmware and press OK to select.
6. Press ▲ or ▼ to Download and press OK to select.
The display shows the following:
• Download Available: Start Download
• No Download Available: Download not available
7. Do one of the following:
• Select Yes and press OK to start the download.
• Select No and press OK to return to the previous menu.
How do I check the Frequency File status (Up to Date)?
NOTICE: If the Frequency File is not Up to Date (and if the radio has partially collected a more recent frequency file version) the radio displays a list with additional options; Version, %Received, and Download.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Updates and press OK to select.
5. Press ▲ or ▼ to Frequency and press OK to select.
The display shows Freq. File is Up to Date.
How do I check the Pending Frequency File Version?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Updates and press OK to select.
5. Press ▲ or ▼ to Frequency and press OK to select.
6. Press ▲ or ▼ to Version and press OK to select.
If there is a pending Frequency File, the display shows the pending Frequency File version number.
How do I check the Percentage Received for Pending Frequency File?
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Updates and press OK to select.
5. Press ▲ or ▼ to Frequency and press OK to select.
6. Press ▲ or ▼ to %Received and press OK to select.
The screen displays the percentage of frequency file packets collected so far.
How do I initiate a download for Pending Frequency File?
If the Connect Plus radio has previously left an OTA Network Frequency File Transfer with a partial file, the unit automatically rejoins the file transfer (if still ongoing) when an internal timer expires. If you want the unit to rejoin an ongoing Network Frequency File transfer prior to expiration of this internal timer, use the Download option as described below.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to Updates and press OK to select.
5. Press ▲ or ▼ to Frequency and press OK to select.
6. Press ▲ or ▼ to Download and press OK to select.
The display shows the following:
• Download Currently Available: Start Download
• Download Currently Unavailable: Download not available
7. Do one of the following:
• Select Yes and press OK to start the download.
• Select No and press OK to return to the previous menu.
How do I check the GNSS Information?
Displays the GNSS information on your radio, such as values of:
• Latitude
• Longitude
• Altitude
• Direction
• Velocity
• Horizontal Dilution of Precision (HDOP)
• Satellites
• Version
Procedure:
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities and press OK to select.
3. Press ▲ or ▼ to Radio Info and press OK to select.
4. Press ▲ or ▼ to GNSS Info and press OK to select.
5. Press ▲ or ▼ to the required item and press OK to select.
The display shows the requested GNSS information.
See “How do I turn GNSS On or Off?” for details on enabling GNSS.
How do I view Enterprise Wi-Fi Certificate Details?
You can view the details of the selected Enterprise Wi-Fi Certificate.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Utilities. Press OK to select.
3. Press ▲ or ▼ to Certificate Menu. Press OK to select. ✓ appears beside ready certificates.
4. Press ▲ or ▼ to the required certificate. Press OK to select.
Your radio displays the full details of the certificate.
NOTICE: For unready certificates, the display shows only Status.
How does the Push-To-Talk (PTT) button work?
The Push-to-Talk (PTT) button serves two basic purposes:
• While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. The microphone is activated when the PTT button is pressed.
• While a call is not in progress, the PTT button is used to make a new call.
Long press the PTT button to talk. Release the PTT button to listen.
• If the Talk Permit Tone or the PTT Sidetone is enabled, wait until the short alert tone ends before talking.
• If the Channel Free Indication feature is enabled on your radio (programmed by your dealer), you hear a short alert tone the moment the target radio (the radio that is receiving your call) releases the PTT button, indicating the channel is free for you to respond.
• You hear a continuous Talk Prohibit Tone if your call is interrupted. You should release the PTT button if you hear a continuous Talk Prohibit Tone.
How do Programmable Buttons work?
Depending on the duration of a button press, your dealer can program the programmable buttons as shortcuts to radio functions.
• Short press: Pressing and releasing rapidly.
• Long press: Pressing and holding for the programmed duration.
NOTICE: See Emergency Operation for more information on the programmed duration of the Emergency button.
What radio functions can be assigned to programmable buttons?
The following radio functions can be assigned to the programmable buttons:
• Audio Ambience: Allows the user to select an environment the radio is operating in.
• Audio Profiles: Allows the user to select the preferred audio profile.
• Bluetooth® Audio Switch: Toggles audio routing between internal radio speaker and external Bluetooth-enabled accessory.
• Bluetooth Connect: Initiates a Bluetooth find-and-connect operation.
• Bluetooth Disconnect: Terminates all existing Bluetooth connections between your radio and any Bluetooth-enabled devices.
• Bluetooth Discoverable: Enables your radio to enter Bluetooth Discoverable Mode.
• Call Alert: Provides direct access to the contacts list for you to select a contact to whom a Call Alert can be sent.
• Call Forwarding: Toggles Call Forwarding on or off.
• Call Log: Selects the call log list.
• Channel Announcement: Plays zone and channel announcement voice messages for the current channel.
• Contacts: Provides direct access to the Contacts list.
• Emergency: Depending on the programming, initiates or cancels an emergency.
• Ext Public Address (PA): Toggles audio routing between the connected PA loudspeaker amplifier and the internal PA system of the radio.
• Indoor Location: Toggles Indoor Location on or off.
• Intelligent Audio: Toggles intelligent audio on or off.
• Manual Dial: Initiates a Private Call by keying in any subscriber ID.
• Manual Site Roam: Starts the manual site search. (Not applicable in Capacity Plus).
• Mic AGC: Toggles the internal microphone automatic gain control (AGC) on or off.
• Monitor: Monitors a selected channel for activity.
• Notifications: Provides direct access to the Notifications list.
• Nuisance Channel Delete: Temporarily removes an unwanted channel, except for the Selected Channel, from the scan list. (Not applicable in Capacity Plus).
• One Touch Access: Directly initiates a predefined Private, Phone or Group Call, a Call Alert, a Quick Text message, or Home Revert.
• Option Board Feature: Toggles option board feature(s) on or off for option board-enabled channels.
• Permanent Monitor: Monitors a selected channel for all radio traffic until function is disabled. (Not applicable in Capacity Plus).
• Phone: Provides direct access to the Phone Contacts list.
• Privacy: Toggles privacy on or off.
• Public Address (PA): Toggles the internal PA system of the radio on or off.
• Radio Alias and ID: Provides radio alias and ID.
• Radio Check: Determines if a radio is active in a system.
• Radio Disable: Allows a target radio to be remotely disabled.
• Radio Enable: Allows a target radio to be remotely enabled.
• Remote Monitor: Turns on the microphone of a target radio without it giving any indicators.
• Repeater/Talkaround: Toggles between using a repeater and communicating directly with another radio. (Not applicable in Capacity Plus).
• Reset Home Channel: Sets a new home channel.
• Silence Home Channel Reminder: Mutes the Home Channel Reminder.
• Scan: Toggles scan on or off. (Not applicable in Capacity Plus–Single-Site).
• Site Info: Displays the current site name and ID of Capacity Plus-Multi-Site. Plays site announcement voice messages for the current site when Voice Announcement is enabled.
• Site Lock: When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. (Not applicable in Capacity Plus).
• Telemetry Control: Controls the Output Pin on a local or remote radio.
• Text Message: Selects the text message menu.
• Transmit Interrupt Remote Dekey: Stops an ongoing interruptible call to free the channel.
• Trill Enhancement: Toggles trill enhancement on or off.
• Voice Announcement On/Off: Toggles voice announcement on or off.
• Voice Operating Transmission (VOX): Toggles VOX on or off.
• Wi-Fi: Toggles Wi-Fi on or off.
• Zone Selection: Allows selection from a list of zones.
What Settings or Utility functions can be assigned to programmable buttons?
The following radio settings or utility functions can be assigned to the programmable buttons:
• Tones/Alerts: Toggles all tones and alerts on or off.
• Backlight: Toggles display backlight on or off.
• Channel Up/Down: Depending on the programming, changes channel to previous or next channel.
• Display Mode: Toggles the day/night display mode on or off.
• Power Level: Toggles transmit power level between high and low.
How do I access programmed functions?
Follow the procedure to access programmed functions in your radio.
1. Do one of the following:
• Press the programmed button. Proceed to step 3.
• Press OK to access the menu.
2. Press ▲ or ▼ to the menu function, and press OK to select a function or enter a sub-menu.
3. Do one of the following:
• Press Back/Home to return to the previous screen.
• Long press Back/Home to return to the Home screen.
Your radio automatically exits the menu after a period of inactivity and returns to the Home screen.
The Menu Navigation Buttons are also available on a keypad microphone.
What do the display icons mean?
The following icons appear on the status bar at the top of the radio display. The icons are arranged left most in order of appearance or usage, and are channel-specific.
| Icon Description | Meaning |
|---|---|
| Bluetooth Connected (Blue, solid) | The Bluetooth feature is enabled. The icon stays lit when a remote Bluetooth device is connected. |
| Bluetooth Not Connected (Blue, outline) | The Bluetooth feature is enabled but there is no remote Bluetooth device connected. |
| Call Log | Radio call log. |
| Contact | Radio contact is available. |
| Emergency (Triangle with !) | Radio is in Emergency mode. |
| Flexible Receive List (Z) | Flexible receive list is enabled. |
| GNSS Available (Satellite dish, solid) | GNSS feature is enabled. The icon stays lit when a position fix is available. |
| GNSS Not Available (Satellite dish, crossed out) | GNSS feature is enabled but is not receiving data from the satellite. |
| High Volume Data (Stacked squares with arrow) | Radio is receiving high volume data and channel is busy. |
| Indoor Location Available (Pin marker) | Indoor location status is on and available. (Only applicable for models with the latest software and hardware). |
| Indoor Location Unavailable (Pin marker with !) | Indoor location status is on but unavailable due to Bluetooth disabled or Beacons Scan suspended by Bluetooth. |
| Message (Envelope) | Incoming message. |
| Monitor (Eye) | Selected channel is being monitored. |
| Mute Mode (Speaker crossed out) | Mute Mode is enabled and speaker is muted. |
| Notification (Star) | Notification List has one or more missed events. |
| Option Board (Chip) | The Option Board is enabled. (Option board enabled models only.) |
| Option Board Non-Function (Chip crossed out) | The Option Board is disabled. |
| Over-the-Air Programming Delay Timer (Clock with 5) | Indicates time left before automatic restart of radio. |
| Received Signal Strength Indicator (RSSI) (Signal bars) | The number of bars displayed represents the radio signal strength. Four bars indicate the strongest signal. This icon is only displayed while receiving. |
| Response Inhibit (Arrow crossed out) | Response Inhibit is enabled. |
| Ring Only (Bell) | Ringing mode is enabled. |
| Scan (Z with arrow) | Scan feature is enabled. (Not applicable in Capacity Plus). |
| Scan-Priority 1 (Z with 1) | Radio detects activity on channel/group designated as Priority 1. |
| Scan-Priority 2 (Z with 2) | Radio detects activity on channel/group designated as Priority 2. |
| Secure (Key) | The Privacy feature is enabled. |
| Sign In (Person icon with arrow in) | Radio is signed in to the remote server. |
| Sign Out (Person icon with arrow out) | Radio is signed out of the remote server. |
| Silent Ring (Bell crossed out) | Silent ring mode is enabled. |
| Site Roaming (Signal tower with arrows) | The site roaming feature is enabled. (Not applicable in Capacity Plus–Single-Site). |
| Talkaround (Arrow looping back) | In the absence of a repeater, the radio is configured for direct radio to radio communication. |
| Tones Disable (Speaker crossed out) | Tones are turned off. |
| Unsecure (Key crossed out) | The Privacy feature is disabled. |
| Vote Scan (Checkmark arrows) | Vote scan feature is enabled. |
| Wi-Fi Excellent (Full Wi-Fi bars) | Wi-Fi signal is excellent. (Only applicable for DM4601e). |
| Wi-Fi Good (Medium Wi-Fi bars) | Wi-Fi signal is good. (Only applicable for DM4601e). |
| Wi-Fi Average (Low Wi-Fi bars) | Wi-Fi signal is average. (Only applicable for DM4601e). |
| Wi-Fi Poor (Lowest Wi-Fi bar) | Wi-Fi signal is poor. (Only applicable for DM4601e). |
| Wi-Fi Unavailable (Wi-Fi bars crossed out) | Wi-Fi signal is unavailable. (Only applicable for DM4601e). |
What do the Advance Menu Icons mean?
The following icons appear beside menu items that offer a choice between two options or as an indication that there is a sub-menu offering two options.
| Icon Description | Meaning |
|---|---|
| Checkbox (Checked) | Indicates that the option is selected. |
| Checkbox (Empty) | Indicates that the option is not selected. |
| Solid Black Box | Indicates that the option selected for the menu item with a sub-menu. |
What do the Bluetooth Device Icons mean?
The following icons appear next to items in the list of Bluetooth-enabled devices available to indicate the device type.
| Icon Description | Meaning |
|---|---|
| Bluetooth Audio Device (Headset) | Bluetooth-enabled audio device, such as a headset. |
| Bluetooth Data Device (Scanner) | Bluetooth-enabled data device, such as a scanner. |
| Bluetooth PTT Device (Grid) | Bluetooth-enabled PTT device, such as a PTT-Only Device (POD). |
| Bluetooth Sensor Device (Sensor waves) | Bluetooth-enabled sensor device, such as gas sensor. (Only applicable for DM4601e). |
What do the Call Icons mean?
The following icons appear on the display during a call. These icons also appear in the Contacts list to indicate alias or ID type.
| Icon Description | Meaning |
|---|---|
| Bluetooth PC Call (Computer screen) | Indicates a Bluetooth PC Call in progress. In the Contacts list, it indicates a Bluetooth PC Call alias (name) or ID (number). |
| Dispatch Call (Person at console) | The Dispatch Call contact type is used to send a text message to a dispatcher PC through a third-party Text Message Server. |
| Group Call/All Call (Multiple radios) | Indicates a Group Call or All Call in progress. In the Contacts list, it indicates a group alias (name) or ID (number). |
| Private Call (Single radio) | Indicates a Private Call in progress. In the Contacts list, it indicates a subscriber alias (name) or ID (number). |
| Phone Call as Group/All Call (Phone handset with multiple radios) | Indicates a Phone Call as Group Call or All Call in progress. In the Contacts list, it indicates a group alias (name) or ID (number). |
| Phone Call as Private Call (Phone handset with single radio) | Indicates a Phone Call as Private Call in progress. In the Contacts list, it indicates a phone alias (name) or ID (number). |
What do the Job Tickets Icons mean?
The following icons appear momentarily on the display in the Job Ticket folder.
| Icon Description | Meaning |
|---|---|
| All Jobs (List) | Indicates all jobs listed. |
| New Jobs (List with star) | Indicates new jobs. |
| In Progress (List with lines moving) | Jobs are transmitting. This is seen before indication for Job Tickets Send Failed or Sent Successfully. |
| Send Failed (List with X) | Jobs cannot be sent. |
| Sent Successfully (List with checkmark) | Jobs have been successfully sent. |
What do the Mini Notice Icons mean?
The following icons appear momentarily on the display after an action to perform a task is taken.
| Icon Description | Meaning |
|---|---|
| Failed Transmission (Negative) (!) | Failed action taken. |
| Successful Transmission (Positive) (✓) | Successful action taken. |
| Priority 1 (Triangle with 1) | Indicates Priority Level 1 for jobs. |
| Priority 2 (Triangle with 2) | Indicates Priority Level 2 for jobs. |
| Priority 3 (Triangle with 3) | Indicates Priority Level 3 for jobs. |
| Transmission in Progress (Transitional) (Dots) | Transmitting. This is seen before indication for Successful Transmission or Failed Transmission. |
What do the Sent Items Icons mean?
The following icons appear at the top right corner of the display in the Sent Items folder.
| Icon Description | Meaning |
|---|---|
| In Progress (Envelope with dots or lines moving) | The text message to a subscriber alias or ID is pending transmission, followed by waiting for acknowledgement. OR The text message to a group alias or ID is pending transmission. |
| Individual or Group Message Read (Open envelope) | The text message has been read. |
| Individual or Group Message Unread (Closed envelope) | The text message has not been read. |
| Send Failed (Envelope with X) | The text message cannot be sent. |
| Sent Successfully (Envelope with checkmark) | The text message has been successfully sent. |
What do the LED Indicators mean?
LED indicators show the operational status of your radio.
• Blinking Red:
– Radio has failed the self-test upon powering up.
– Radio is receiving an emergency transmission.
– Radio is transmitting in low battery state.
– Radio has moved out of range if Auto-Range Transponder System is configured.
– Mute Mode is enabled.
• Solid Green:
– Radio is powering up.
– Radio is transmitting.
– Radio is sending a Call Alert or an emergency transmission.
• Blinking Green:
– Radio is receiving a call or data.
– Radio is retrieving Over-the-Air Programming transmissions.
– Radio is detecting activity over the air. (NOTICE: This activity may or may not affect the programmed channel of the radio due to the nature of the digital protocol. There is no LED indication when the radio is detecting activity over the air in Capacity Plus).
• Double Blinking Green:
– Radio is receiving a privacy-enabled call or data.
• Solid Yellow:
– Radio is monitoring a conventional channel.
– Radio is in Bluetooth Discoverable Mode.
• Blinking Yellow:
– Radio is scanning for activity.
– Radio has yet to respond to a Call Alert.
– Radio has Flexible Receive List enabled.
– All Capacity Plus–Multi-Site channels are busy.
• Double Blinking Yellow:
– Radio has Auto Roaming enabled.
– Radio is actively searching for a new site.
– Radio has yet to respond to a Group Call Alert.
– Radio is locked.
– Radio is not connected to the repeater while in Capacity Plus.
– All Capacity Plus channels are busy.
What are the different types of Tones?
The following are the tones that sound through on the radio speaker.
• High Pitched Tone ( ☐ )
• Low Pitched Tone ( ■ )
Indicator Tones: Provide audible indications of the status after an action to perform a task is taken.
• Positive Indicator Tone ( █ )
• Negative Indicator Tone ( □ )
Audio Tones: Provide audible indications of the status, or response to data received on the radio.
• Continuous Tone ( █ ): A monotone sound. Sounds continuously until termination.
• Periodic Tone ( □ □ ): Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself.
• Repetitive Tone ( □ ): A single tone that repeats itself until it is terminated by the user.
• Momentary Tone ( ■ ): Sounds once for a short duration set by the radio.
How do I select a Zone?
Follow the procedure to select the required zone on your radio. A zone is a group of channels. Your radio supports up to 99 channels and 2 zones, with a maximum of 99 channels per zone.
1. Do one of the following:
• Press the programmed Zone Selection button. Proceed to step 3.
• Press OK to access the menu.
2. Press ▲ or ▼ to Zone. Press OK to select. The display shows ✓ and the current zone.
3. Press ▲ or ▼ to the required zone. Press OK to select.
The display shows <Zone> Selected momentarily and returns to the selected zone screen.
How do I select a Zone using the Alias Search?
Follow the procedure to select the required zone on your radio by using the alias search.
1. Press OK to access the menu.
2. Press ▲ or ▼ to Zone. Press OK to select. The display shows ✓ and the current zone.
3. Enter the first character of the required alias. The display shows a blinking cursor.
4. Enter the rest of the characters of the required alias. The alias search is case-insensitive. If there are two or more entries with the same name, the display shows the entry listed first in the list. The first text line shows the characters you entered. The following text lines show the shortlisted search results.
5. Press OK to select.
The display shows <Zone> Selected momentarily and returns to the selected zone screen.
How do I select a Channel?
Follow the procedure to select the required channel on your radio.
Do one of the following:
• Press the Scroll Up/Down button.
• Use the Volume/Channel Knob.
• Press the programmed Channel Up/Down buttons.
NOTICE: If Virtual Channel Stop is enabled, your radio stops proceeding beyond the first or the last channel, and a tone is heard.
How do I make a Group Call?
Your radio must be configured as part of a group to receive a call from or make a call to the group of users.
Method 1: Standard
1. Do one of the following:
• Select a channel with the active group alias or ID.
• Press the programmed One Touch Access button.
2. Press the PTT button to make the call. The green LED lights up. The display shows the Group Call icon and the group call alias.
3. Release the PTT button to listen. The green LED lights up when the target radio responds. The display shows the Group Call icon, the group alias or ID, and the transmitting radio alias or ID.
4. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. The radio returns to the screen you were on prior to initiating the call.
Method 2: Using the Contacts List
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts. Press OK to select.
3. Press ▲ or ▼ to the required alias or ID. Press OK to select.
4. Press the PTT button to make the call. The green LED lights up.
5. Release the PTT button to listen. The green LED blinks when any user in the group responds. The display shows the Group Call icon, and alias or ID, and the transmitting radio alias or ID.
6. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period.
Method 3: Using the Programmable Number Key
1. Long press the programmed number key to the predefined alias or ID when you are on the Home screen. (If a number key is assigned to an entry in a particular mode, this feature is not supported when you long press the number key in another mode. A negative indicator tone sounds if the number key is not associated to an entry.)
2. Press the PTT button to make the call. The green LED lights up.
3. Release the PTT button to listen. The green LED blinks when any user in the group responds.
4. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. The radio returns to the screen you were on before initiating the call.
How do I respond to a Group Call?
To receive a call from a group of users, your radio must be configured as part of that group. Follow the procedure to respond to Group Calls on your radio.
When you receive a Group Call:
• The green LED blinks.
• The display shows the Group Call icon at the top right corner.
• The first text line shows the caller alias.
• The second text line displays the group call alias.
• Your radio unmutes and the incoming call sounds through the speaker.
If the radio receives a Group Call while not on the Home screen, it remains on its current screen prior to answering the call. Long press Back/Home to return to the Home screen to view the caller alias before replying.
1. Do one of the following:
• If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
• If the Voice Interrupt feature is enabled, press the PTT button to interrupt the audio from the transmitting radio and free the channel for you to respond.
The green LED lights up.
2. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
3. Release the PTT button to listen.
The call ends when there is no voice activity for a predetermined period.
How do I make a Private Call?
A Private Call is a call from an individual radio to another individual radio. Your radio must be programmed to initiate a Private Call. If this feature is not enabled, a negative indicator tone sounds when you initiate the call.
Method 1: Standard
1. Do one of the following:
• Select a channel with the active subscriber alias or ID.
• Press the programmed One Touch Access button.
2. Press the PTT button to make the call. The green LED lights up. The display shows the Private Call icon, the subscriber alias, and call status.
3. Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
4. Release the PTT button to listen. The green LED blinks when the target radio responds.
5. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. A tone sounds. The display shows Call Ended.
Method 2: Using the Contacts List
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts. Press OK to select.
3. Press ▲ or ▼ to the required alias or ID. Press OK to select.
4. Press the PTT button to make the call. The green LED lights up. The display shows the destination alias.
5. Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
6. Release the PTT button to listen. The green LED blinks when the target radio responds. The display shows the transmitting user alias or ID.
7. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. A tone sounds. The display shows Call Ended.
Method 3: Using the Manual Dial
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts. Press OK to select.
3. Press ▲ or ▼ to Manual Dial. Press OK to select.
4. Press ▲ or ▼ to Radio Number. Press OK to select.
5. Do one of the following:
• Enter the subscriber ID, and press OK to proceed.
• Edit the previously dialed subscriber ID, and press OK to proceed.
6. Press the PTT button to make the call. The green LED lights up. The display shows the destination alias.
7. Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
8. Release the PTT button to listen. The green LED lights up when the target radio responds. The display shows the transmitting user alias or ID.
9. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. A tone sounds. The display shows Call Ended.
Method 4: Using the Programmable Number Key
1. Long press the programmed number key to the predefined alias or ID when you are on the Home screen. (If a number key is assigned to an entry in a particular mode, this feature is not supported when you long press the number key in another mode. A negative indicator tone sounds if the number key is not associated to an entry.)
2. Press the PTT button to make the call. The green LED lights up. The display shows the Private Call icon at the top right corner. The first text line shows the caller alias. The second text line shows the call status.
3. Release the PTT button to listen. The green LED blinks when the target radio responds. The display shows the destination alias.
4. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. A tone sounds. The radio returns to the screen you were on before initiating the call.
How do I respond to a Private Call?
Follow the procedure to respond to Private Calls on your radio.
When you receive a Private Call:
• The green LED blinks.
• Your radio unmutes and the incoming call sounds through the speaker.
1. Do one of the following:
• If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
• If the Transmit Interrupt Remote Dekey feature is enabled, press the PTT button to stop an ongoing interruptible call and free the channel for you to respond.
The green LED lights up.
2. Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
3. Release the PTT button to listen.
The call ends when there is no voice activity for a predetermined period.
How do I receive an All Call?
An All Call is a call from an individual radio to every radio on the channel. An All Call is used to make important announcements, requiring full attention from the user. The users on the channel cannot respond to an All Call.
When you receive an All Call:
• A tone sounds.
• The green LED blinks.
• The display shows the Group Call icon at the top right corner.
• The first text line shows the caller alias ID.
• The second text line displays All Call.
• Your radio unmutes and the incoming call sounds through the speaker.
The radio returns to the screen before receiving the All Call when the call ends. An All Call does not wait for a predetermined period before ending.
If the Channel Free Indication feature is enabled, you hear a short alert tone when the transmitting radio releases the PTT button, indicating the channel is free for you to use.
You cannot respond to an All Call.
NOTICE: The radio stops receiving the All Call if you switch to a different channel while receiving the call. You are not able to continue with any menu navigation or editing until the end of an All Call.
How do I make an All Call?
Your radio must be programmed for you to make an All Call.
Method 1: Standard
1. Select a channel with the active All Call group alias or ID.
2. Press the PTT button to make the call. The green LED lights up. The display shows the Group Call icon and All Call.
3. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
Users on the channel cannot respond to an All Call.
Method 2: Using the Programmable Number Key
1. Long press the programmed number key assigned to the predefined alias or ID when you are on the Home screen. (If a number key is assigned to an entry in a particular mode, this feature is not supported when you long press the number key in another mode. A negative indicator tone sounds if the number key is not associated to an entry.)
2. Press the PTT button to make the call. The green LED lights up.
3. Release the PTT button to listen. The green LED lights up when the target radio responds. You cannot respond to an All Call at the moment.
4. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. The radio returns to the screen you were on prior to initiating the call. For a Private Call, you hear a short tone when the call ends.
How do I make a Selective Call (Analog Private Call)?
A Selective Call is a call from an individual radio to another individual radio. It is a Private Call on an analog system. Your radio must be programmed for you to initiate a Selective Call.
1. Select a channel with the active subscriber alias or ID.
2. Press the PTT button to make the call. The green LED lights up. The display shows the Private Call icon, the subscriber alias, and call status.
3. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
4. Release the PTT button to listen. The green LED lights up when the target radio responds.
5. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period.
6. The display shows Call Ended.
How do I respond to a Selective Call (Analog Private Call)?
Follow the procedure to respond to Selective Calls on your radio.
When you receive a Selective Call:
• The green LED blinks.
• The first text line shows the Private Call icon and the caller alias or Selective Call or Alert with Call.
• Your radio unmutes and the incoming call sounds through the speaker.
1. Press the PTT button to respond to the call. The green LED lights up.
2. Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
3. Release the PTT button to listen.
The call ends when there is no voice activity for a predetermined period. A tone sounds. The display shows Call Ended.
How do I make a Phone Call?
A Phone Call is a call from an individual radio to a telephone. If Phone Call capability is not enabled in your radio, the display shows Unavailable, your radio mutes the call, and returns to the previous screen when the call ends.
Method 1: Using One Touch Access
1. Press the programmed One Touch Access button to the predefined alias or ID. (If the entry for the One Touch Access button is empty, a negative indicator tone sounds. If the access code is not preconfigured in the Contact List, the display shows Access Code:.)
2. Enter the access code, and press OK to proceed. (The access or deaccess code cannot be more than 10 characters.)
3. Press the PTT button to respond to the call. Release the PTT button to listen.
4. Enter extra digits with the keypad if requested by the call, and press OK to proceed. (If the call ends while you are entering extra digits, your radio returns to the screen you were on before initiating the call. The DTMF Tone sounds. Your radio returns to the previous screen.)
5. Press Back/Home to end the call.
6. Do one of the following:
• If the deaccess code was not preconfigured, enter the deaccess code when the display shows De-Access Code:, and press OK to proceed. The radio returns to the previous screen.
• Press the programmed One Touch Access button. (If the entry is empty, a negative indicator tone sounds.) The DTMF Tone sounds and the display shows Ending Phone Call.
If the call ends successfully: A tone sounds. The display shows Call Ended.
If the call fails to end, the radio returns to the Phone Call screen. Repeat the last two steps or wait for the telephone user to end the call.
Method 2: Using the Contacts List
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts. Press OK to select. The display shows the entries in alphabetical order.
3. Press ▲ or ▼ to the required alias or ID. Press OK to select. (If the selected entry is empty: A negative indicator tone sounds. The display shows Phone Call Invalid #.)
4. Press ▲ or ▼ to Call Phone. Press OK to select. (The display shows Access Code: if the access code was not preconfigured.)
5. Enter the access code, and press OK to proceed. (The access or deaccess code cannot be more than 10 characters.) The first text line shows Calling. The second text line shows the subscriber alias or ID, and the Phone Call icon.
If the call is successful: The DTMF Tone sounds. You hear the dialing tone of the telephone user. The first text line shows the subscriber alias or ID, and the RSSI icon. The second text line shows Phone Call, and the Phone Call icon.
If the call is unsuccessful: A tone sounds. The display shows Phone Call Failed and then, Access Code:. Your radio returns to the screen you were on prior to initiating the call if the access code has been preconfigured in the Contacts list.
6. Press the PTT button to respond to the call. The RSSI icon disappears.
7. Release the PTT button to listen.
8. Enter extra digits with the keypad if requested by the call, and press OK to proceed. (If the call ends while entering extra digits, your radio returns to the screen you were on prior to initiating the call. The DTMF Tone sounds. Your radio returns to the previous screen.)
9. Press Back/Home to end the call.
10. If the deaccess code was not preconfigured, enter the deaccess code when the display shows De-Access Code:, and press OK to proceed. The radio returns to the previous screen. The DTMF Tone sounds and the display shows Ending Phone Call.
If the call ends successfully: A tone sounds. The display shows Call Ended.
If the call fails to end, the radio returns to the Phone Call screen. Repeat step 9 and step 10, or wait for the telephone user to end the call. When you press the PTT button while in the Phone Contacts screen, as tone sounds and the display shows Press OK to Place Phone Call.
When the telephone user ends the call, a tone sounds and the display shows Phone Call Ended.
Method 3: Using the Manual Dial
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts. Press OK to select.
3. Press ▲ or ▼ to Manual Dial. Press OK to select.
4. Press ▲ or ▼ to Phone Number. Press OK to select. The display shows Number: and a blinking cursor.
5. Enter the telephone number, and press OK to proceed. The display shows Access Code: and a blinking cursor if the access code was not preconfigured.
6. Enter the access code, and press OK to proceed. (The access or deaccess code cannot be more than 10 characters.)
7. The green LED lights up. The display shows the Phone Call icon at the top right corner. The first text line shows the subscriber alias. The second text line shows the call status.
If the call is successful: The DTMF Tone sounds. You hear the dialing tone of the telephone user. The first text line shows the subscriber alias. The display continues to show the Phone Call icon at the top right corner.
If the call is unsuccessful: A tone sounds. The display shows Phone Call Failed and then, Access Code:. Your radio returns to the screen you were on before initiating the call if the access code has been preconfigured in the Contacts list.
8. Press Back/Home to end the call.
9. Do one of the following:
• If the deaccess code was not preconfigured, enter the deaccess code when the display shows De-Access Code:, and press OK to proceed. The radio returns to the previous screen.
• Press the programmed One Touch Access button. (If the entry is empty, a negative indicator tone sounds.)
The DTMF Tone sounds and the display shows Ending Phone Call.
If the call ends successfully: A tone sounds. The display shows Call Ended.
If the call fails to end, the radio returns to the Phone Call screen. Repeat step 8, or wait for the telephone user to end the call.
Method 4: Using the Alias Search
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts. Press OK to select. The display shows the entries in alphabetical order.
3. Press ▲ or ▼ to the required subscriber alias or ID. The first line of the display shows Phone Number:. The second line of the display shows a blinking cursor. Use the keypad to enter a telephone number.
4. Press OK to select. If the entry selected is empty, a negative indicator tone sounds and the display shows Phone Call Invalid #.
5. Press ▲ or ▼ to Call Phone and Press OK to select. If the access code was not preconfigured in the Contacts list, the first line of the display shows Access Code:. The second line of the display shows a blinking cursor. Enter the access code and press the OK button to proceed. If successful, the DTMF tone sounds. You hear the dialing tone of the telephone user. The first line of the display shows the subscriber alias or ID, and the RSSI icon. The second line of the display shows Phone Call and the Phone Call icon. If unsuccessful, a tone sounds and the display shows Phone Call Failed. Your radio returns to the Access Code input screen. If the access code was preconfigured in the Contacts list, the radio returns to the screen you were on prior to initiating the call.
6. Press the PTT button to talk and release it to listen. The RSSI icon disappears during transmission.
7. To enter extra digits, if requested by the Phone Call, do one of the following:
• Press any keypad key to begin the input of the extra digits. The first line of the display shows Extra Digits:. The second line of the display shows a blinking cursor. Enter the extra digits and press the OK button to proceed. The DTMF tone sounds and the radio returns to the previous screen.
• Press One Touch Access button. The DTMF tone sounds. If the entry for the One Touch Access button is empty, a negative indicator tone sounds.
8. Press Back/Home to end the call. If deaccess code was not preconfigured in the Contacts list, the first line of the display shows De-Access Code:. The second line of the display shows a blinking cursor. Enter the deaccess code and press OK to proceed. The radio returns to the previous screen. The DTMF tone sounds and the display shows Ending Phone Call. If successful, a tone sounds and the display shows Phone Call Ended. Your radio returns to the Phone Call screen. If unsuccessful, your radio returns to the Phone Call screen.
How do I respond to a Phone Call received as a Group Call?
Follow the procedure to respond to Phone Calls as Group Calls on your radio.
When you receive a Phone Call as a Group Call:
• The display shows the Phone Call icon at the top right corner.
• The display shows the group alias and Phone Call.
If Phone Call capability is not enabled on your radio, the first line of the display shows Unavailable and your radio mutes the call. Your radio returns to the previous screen when the call ends.
1. Press the PTT button to respond to the call. Release the PTT button to listen.
2. Press Back/Home to end the call.
The display shows Ending Phone Call.
If the call ends successfully:
• A tone sounds.
• The display shows Call Ended.
If the call fails to end, the radio returns to the Phone Call screen. Repeat this step or wait for the telephone user to end the call. Your radio returns to the previous screen when the call ends.
How do I respond to a Phone Call received as an All Call?
When you receive a Phone Call as an All Call, you can respond to or end the call, only if an All Call type is assigned to the channel. Follow the procedure to respond to Phone Calls as All Calls on your radio.
When you receive a Phone Call as an All Call:
• The display shows the Phone Call icon at the top right corner.
• The display shows All Call and Phone Call.
If Phone Call capability is not enabled on your radio, the first line of the display shows Unavailable and your radio mutes the call.
Your radio returns to the previous screen when the call ends.
1. Press the PTT button to respond to the call.
2. Release the PTT button to listen.
3. Press Back/Home to end the call.
The display shows Ending Phone Call.
If the call ends successfully:
• A tone sounds.
• The display shows All Call and Call Ended.
If the call fails to end, the radio returns to the Phone Call screen. Repeat step 3 or wait for the telephone user to end the call.
How do I respond to a Phone Call received as a Private Call?
Follow the procedure to respond to Phone Calls as Private Calls on your radio.
When you receive a Phone Call as a Private Call:
• The display shows the Phone Call icon at the top right corner.
• The display shows the caller alias or Phone Call.
If Phone Call capability is not enabled on your radio, the first line of the display shows Unavailable and your radio mutes the call. Your radio returns to the previous screen when the call ends.
1. Press the PTT button to respond to the call. Release the PTT button to listen.
2. Press Back/Home to end the call.
The display shows Ending Phone Call.
If the call ends successfully:
• A tone sounds.
• The display shows Call Ended.
If the call fails to end, the radio returns to the Phone Call screen. Repeat this step or wait for the telephone user to end the call.
How do I initiate a Transmit Interrupt?
An ongoing call is interrupted, when you perform the following actions:
• Press the Voice PTT button.
• Press the Emergency button.
• Perform data transmission.
• Press the programmed TX Interrupt Remote Dekey button.
The recipient radio displays Call Interrupted.
How do I toggle between Repeater and Talkaround modes?
Talkaround feature allows you to continue communicating when your repeater is non-operational, or when your radio is out of range from the repeater but within the talk range of other radios. The talkaround setting is retained even after powering down.
NOTICE: This feature is not applicable in Capacity Plus-Single-Site, Capacity Plus-Multi-Site, and Citizens Band channels that are in the same frequency.
Follow the procedure to toggle between Repeater and Talkaround modes on your radio.
1. Do one of the following:
• Press the programmed Repeater/Talkaround button. Skip the following steps.
• Press OK to access the menu.
2. Press ▲ or ▼ to Utilities. Press OK to select.
3. Press ▲ or ▼ to Radio Settings. Press OK to select.
4. Press ▲ or ▼ to Talkaround. Press OK to select.
• If enabled, ✓ appears beside Enabled.
• If disabled, ✓ disappears beside Enabled.
The screen automatically returns to the previous screen.
How do I make a Broadcast Voice Call?
A Broadcast Voice Call is a one-way voice call from any user to an entire talkgroup. Only the call initiating user transmits; recipients cannot respond (no Call Hang Time). Your radio must be programmed to allow this feature.
Method 1: Standard
1. Select a channel with the active group alias or ID.
2. Press the PTT button to make the call. The green LED lights up. The display shows Broadcast Call, the Group Call icon and alias.
3. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
NOTICE: Users on the channel cannot respond to Broadcast Voice Calls.
The radio returns to the previous menu after the call ends.
Method 2: Using the Programmable Number Key
1. On the Home screen, long press the programmed number key assigned to the predefined alias or ID. (If the number key is assigned to an entry in a particular mode, this feature is not supported when you long press the number key in another mode. If the number key is not associated to an entry, a negative indicator tone sounds).
2. Press the PTT button to make the call. The green LED lights up.
Method 3: Using the Alias Search
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts. Press OK to select. The display shows the entries in alphabetical order.
3. Press ▲ or ▼ to the required subscriber alias or ID. The first line of the display shows Phone Number:. The second line of the display shows a blinking cursor.
4. Use the keypad to enter a telephone number.
5. Press OK to select. If the selected entry is empty, a negative indicator tone sounds and the display shows Phone Call Invalid #.
6. Press ▲ or ▼ to Call Phone and Press OK to select. If the access code was not preconfigured in the Contacts list, the first line of the display shows Access Code:. The second line of the display shows a blinking cursor. Enter the access code and press the OK button to proceed. If successful, the DTMF tone sounds. You hear the dialing tone of the telephone user. The first line of the display shows the subscriber alias or ID, and the RSSI icon. The second line of the display shows Phone Call and the Phone Call icon. If unsuccessful, a tone sounds and the display shows Phone Call Failed. Your radio returns to the Access Code input screen. If the access code was preconfigured in the Contacts list, the radio returns to the screen you were on prior to initiating the call.
7. Press the PTT button to talk and release it to listen. The RSSI icon disappears during transmission.
8. To enter extra digits, if requested by the Phone Call, do one of the following:
• Press any keypad key to begin the input of the extra digits. The first line of the display shows Extra Digits:. The second line of the display shows a blinking cursor. Enter the extra digits and press the OK button to proceed. The DTMF tone sounds and the radio returns to the previous screen.
• Press One Touch Access button. The DTMF tone sounds. If the entry for the One Touch Access button is empty, a negative indicator tone sounds.
9. Press Back/Home to end the call. If deaccess code was not preconfigured in the Contacts list, the first line of the display shows De-Access Code:. The second line of the display shows a blinking cursor. Enter the deaccess code and press OK to proceed. The radio returns to the previous screen. The DTMF tone sounds and the display shows Ending Phone Call. If successful, a tone sounds and the display shows Phone Call Ended. Your radio returns to the Phone Call screen. If unsuccessful, your radio returns to the Phone Call screen.
How do I receive a Broadcast Voice Call?
When you receive a Broadcast Voice Call:
• A tone sounds.
• The green LED blinks.
• The display shows the Group Call icon at the top right corner.
• The first text line shows the caller alias ID.
• The second text line displays Broadcast Call.
• Your radio unmutes and the incoming call sounds through the speaker.
When the call ends, the radio returns to the previous screen. A Broadcast Voice Call does not wait for a predetermined period before ending.
You cannot respond to a Broadcast Voice Call.
NOTICE: The radio stops receiving the Broadcast Voice Call if you switch to a different channel while receiving the call. You cannot continue with any menu navigation or editing until the end of the Broadcast Voice Call.
How do I make an Unaddressed Call?
An Unaddressed Call is a group call to one of the 16 predefined group IDs. This feature is configured using CPS-RM. A contact for one of the predefined IDs is required to initiate and/or receive an Unaddressed Call.
1. Select a channel with the active group alias or ID.
2. Press the PTT button to make the call. The green LED lights up. The text line shows Unaddress Call, the Group Call icon and alias.
3. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
4. Release the PTT button to listen. The green LED lights up when the target radio responds. A momentary tone sounds. The display shows Unaddress Call, the Group Call icon, and alias or ID, and the transmitting radio alias or ID.
5. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period.
The call initiator can press Back/Home to end a Group Call.
How do I respond to an Unaddressed Call?
When you receive an Unaddressed Call:
• The green LED blinks.
• A momentary tone sounds.
• The text line shows Unaddress Call, the caller alias, and the group call alias.
• Your radio unmutes and the incoming call sounds through the speaker.
1. Do one of the following:
• If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
• If the Voice Interrupt feature is enabled, press the PTT button to interrupt the audio from the transmitting radio and free the channel for you to respond.
The green LED lights up.
2. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
3. Release the PTT button to listen.
The call ends when there is no voice activity for a predetermined period.
How do I make an Open Voice Channel Mode (OVCM) Call?
An Open Voice Channel Mode (OVCM) allows a radio that is not preconfigured to work in a particular system to both receive and transmit during a group or individual call. Your radio must be programmed for you to make an OVCM Call.
1. Press the PTT button to make the call. The green LED lights up. The text line shows the call type icon, OVCM and alias, indicating that the radio has entered OVCM State.
2. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
How do I respond to an Open Voice Channel Mode (OVCM) Call?
When you receive an OVCM Call:
• The green LED blinks.
• The text line shows the call type icon, OVCM, and alias.
• Your radio unmutes and the incoming call sounds through the speaker.
1. Do one of the following:
• If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
• If the Voice Interrupt feature is enabled, press the PTT button to interrupt the audio from the transmitting radio and free the channel for you to respond.
The green LED lights up.
2. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
3. Release the PTT button to listen.
The call ends when there is no voice activity for a predetermined period.
How do I mute the Home Channel Reminder?
When the Home Channel Reminder sounds (indicating the radio is not set to the home channel), you can temporarily mute the reminder.
Press the programmed Silence Home Channel Reminder button.
The display shows HCR Silenced.
How do I set a New Home Channel?
When the Home Channel Reminder occurs, you can set a new home channel.
1. Do one of the following:
• Press the Reset Home Channel programmable button to set the current channel as the new Home Channel. Skip the following steps. The first line of the display shows the channel alias and the second line shows New Home Ch.
• Press OK to access the menu.
2. Press ▲ or ▼ to Utilities. Press OK to select.
3. Press ▲ or ▼ to Radio Settings. Press OK to select.
4. Press ▲ or ▼ to Home Channel. Press OK to select.
5. Press ▲ or ▼ to the desired new home channel alias. Press OK to select.
The display shows ✓ beside the selected home channel alias.
How do I send a Radio Check?
This feature allows you to determine if another radio is active in a system without disturbing the radio user. No audible or visual notification is shown on the target radio. This feature is only applicable for subscriber aliases or IDs. Your radio must be programmed to allow you to use this feature.
Method 1: Using the programmed button
1. Press the programmed Radio Check button.
2. Press ▲ or ▼ to the required alias or ID. Press OK to select.
The display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
Wait for acknowledgment.
If you press Back/Home when the radio is waiting for acknowledgment, a tone sounds, the radio terminates all retries, and exits Radio Check mode.
If successful: A positive indicator tone sounds. The display shows a positive mini notice.
If unsuccessful: A negative indicator tone sounds. The display shows a negative mini notice. The radio returns to the subscriber alias or ID screen.
Method 2: Using the Manual Dial
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts. Press OK to select.
3. Press ▲ or ▼ to Manual Dial. Press OK to select.
4. Press ▲ or ▼ to Radio Number. Press OK to select.
5. Do one of the following:
• Enter the subscriber alias or ID, and press OK to proceed.
• Edit the previously dialed ID, and press OK to proceed.
6. Press ▲ or ▼ to Radio Check. Press OK to select.
The display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
7. Wait for acknowledgment.
If you press Back/Home when the radio is waiting for acknowledgement, a tone sounds, the radio terminates all retries, and exits Radio Check mode.
If successful: A positive indicator tone sounds. The display shows a positive mini notice.
If unsuccessful: A negative indicator tone sounds. The display shows a negative mini notice. The radio returns to the subscriber alias or ID screen.
How do I initiate Remote Monitor?
This feature is used to turn on the microphone of a target radio with a subscriber alias or ID. You can use this feature to remotely monitor any audible activity surrounding the target radio. Both your radio and the target radio must be programmed to allow you to use this feature. This feature stops after a programmed duration or when there is any user operation on the target radio.
There are two types: Remote Monitor without Authentication and Remote Monitor with Authentication (purchasable feature requiring verification/passphrase).
Method 1: Using the programmed button
1. Press the programmed Remote Monitor button.
2. Press ▲ or ▼ to the required alias or ID.
3. Press OK to select. One of the following scenarios occurs:
• The display shows a transitional mini notice, indicating the request is in progress. The green LED lights up. (No Authentication)
• A passphrase screen appears. Enter the passphrase. Press OK to proceed. (Authentication)
– If the passphrase is correct, the display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
– If the passphrase is incorrect, the display shows a negative mini notice, and returns to the previous screen.
4. Wait for acknowledgment.
If successful: A positive indicator tone sounds. The display shows a positive mini notice. The audio from the monitored radio starts playing for a programmed duration, and the display shows Rem. Monitor. Once the timer expires, an alert tone sounds, and the LED turns off.
If unsuccessful: A negative indicator tone sounds. The display shows a negative mini notice.
Method 2: Using the Contacts List
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts. Press OK to select.
3. Press ▲ or ▼ to the required alias or ID. Press OK to select.
4. Press ▲ or ▼ to Remote Mon..
5. Press OK to select. One of the following scenarios occurs:
• The display shows a transitional mini notice, indicating the request is in progress. The green LED lights up. (No Authentication)
• A passphrase screen appears. Enter the passphrase. Press OK to proceed. (Authentication)
– If the passphrase is correct, the display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
– If the passphrase is incorrect, the display shows a negative mini notice, and returns to the previous screen.
6. Wait for acknowledgment.
If successful: A positive indicator tone sounds. The display shows a positive mini notice. The audio from the monitored radio starts playing for a programmed duration, and the display shows Rem. Monitor. Once the timer expires, an alert tone sounds, and the LED turns off.
If unsuccessful: A negative indicator tone sounds. The display shows a negative mini notice.
Method 3: Using the Manual Dial
1. Press OK to access the menu.
2. Press ▲ or ▼ to Contacts. Press OK to select.
3. Press ▲ or ▼ to Manual Dial. Press OK to select.
4. Press ▲ or ▼ to Radio Number. Press OK to select.
5. Do one of the following:
• Enter the subscriber alias or ID, and press OK to proceed.
• Edit the previously dialed ID, and press OK to proceed.
6. Press ▲ or ▼ to Remote Mon..
7. Press OK to select. One of the following scenarios occurs:
• The display shows a transitional mini notice, indicating the request is in progress. The green LED lights up. (No Authentication)
• A passphrase screen appears. Enter the passphrase. Press OK to proceed. (Authentication)
– If the passphrase is correct, the display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
– If the passphrase is incorrect, the display shows a negative mini notice, and returns to the previous screen.
8. Wait for acknowledgment.
If successful: A positive indicator tone sounds. The display shows a positive mini notice. The audio from the monitored radio starts playing for a programmed duration, and the display shows Rem. Monitor. Once the timer expires, an alert tone sounds, and the LED turns off.
If unsuccessful: A negative indicator tone sounds. The display shows a negative mini notice.
How do I view the entries in the Scan List on my radio?
Follow this procedure to view the entries in the Scan list on your radio:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Scan. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Scan List. Press the OK button to select.
4. Press the Up or Down arrow button to view each member on the list.
How do I view entries in the Scan List using the Alias Search?
Follow the procedure to view entries in the Scan list on your radio by using the alias search:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Scan. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Scan List. Press the OK button to select.
4. Enter the first character of the required alias. The display shows a blinking cursor.
5. Enter the rest of the characters of the required alias.
– The alias search is case-insensitive.
– If there are two or more entries with the same name, the display shows the entry listed first in the list.
– The first text line shows the characters you entered.
– The following text lines show the shortlisted search results.
How do I add new entries to the Scan List?
Follow the procedure to add new entries to the Scan list on your radio:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Scan. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Scan List. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Add Member. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to the required priority level. Press the OK button to select.
The display shows a positive mini notice and then, Add Another?.
7. Do one of the following:
• Press the Up or Down arrow button to navigate to Yes to add another entry. Press the OK button to select. Repeat step 5 and step 6.
• Press the Up or Down arrow button to navigate to No to save the current list. Press the OK button to select.
NOTICE: This feature is not applicable in Capacity Plus.
The Priority icon appears on the left of the member alias, if set, to indicate whether the member is on a Priority 1 or Priority 2 channel list. You cannot have multiple Priority 1 or Priority 2 channels in a scan list. There is no Priority icon if priority is set to None.
How do I add new entries to the Scan List using the Alias Search?
Follow the procedure to add new entries to the Scan list on your radio by using the alias search:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Scan. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Scan List. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Add Member. Press the OK button to select.
5. Enter the first character of the required alias. The display shows a blinking cursor.
6. Enter the rest of the characters of the required alias.
– The alias search is case-insensitive.
– If there are two or more entries with the same name, the display shows the entry listed first in the list.
– The first text line shows the characters you entered.
– The following text lines show the shortlisted search results.
7. Press the OK button to select.
8. Press the Up or Down arrow button to navigate to the required priority level. Press the OK button to select.
The display shows a positive mini notice and then, Add Another?.
9. Do one of the following:
• Press the Up or Down arrow button to navigate to Yes to add another entry. Press the OK button to select. Repeat Step 5 to Step 8.
• Press the Up or Down arrow button to navigate to No to save the current list. Press the OK button to select.
How do I delete entries from the Scan List?
Follow the procedure to delete entries from the Scan list:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Scan. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Scan List. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Delete. Press the OK button to select.
The display shows Delete Entry?.
6. Do one of the following:
• Press the Up or Down arrow button to navigate to Yes to delete the entry. Press the OK button to select. The display shows a positive mini notice.
• Press the Up or Down arrow button to navigate to No to return to the previous screen. Press the OK button to select.
7. Repeat step 4 to step 6 to delete other entries.
8. Long press the Home button to return to the Home screen after deleting all required aliases or IDs.
How do I set the priority for entries in the Scan List?
Follow the procedure to set priorities for entries in the Scan list on your radio:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Scan. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Scan List. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Edit Priority. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to the required priority level. Press the OK button to select.
The display shows a positive mini notice before returning to the previous screen. The Priority icon appears on the left of the member alias.
NOTICE: This feature is not applicable in Capacity Plus.
How do I turn Scan On or Off?
Follow the procedure to turn scan on or off on your radio:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Scan. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Scan State. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required scan state (On or Off) and press the OK button to select.
If scan is enabled:
• The display shows Scan On and Scan icon.
• The yellow LED blinks.
If scan is disabled:
• The display shows Scan Off.
• The Scan icon disappears.
• The LED turns off.
NOTICE: This feature is not applicable in Capacity Plus.
NOTICE: When you configure Receive Group Message In Scan, your radio is able to receive group messages from non-home channels. Your radio is able to reply the group messages on home channel but is not able to reply on non-home channels. Check with your dealer or system administrator for more information.
How do I respond to transmissions while scanning?
During scanning, your radio stops on a channel or group where activity is detected. The radio stays on that channel for a programmed duration known as hang time. Follow the procedure to respond to transmissions during scanning:
1. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button during hang time. The green LED lights up.
2. Release the PTT button to listen.
The radio returns to scanning other channels or groups if you do not respond within the hang time.
How do I temporarily delete a nuisance channel from the scan list?
If a channel continually generates unwanted calls or noise (termed a “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. This capability does not apply to the channel designated as the Selected Channel. Follow the procedure to delete nuisance channels on your radio:
1. When your radio locks on to an unwanted or nuisance channel, press the programmed Nuisance Channel Delete button until you hear a tone.
2. Release the programmed Nuisance Channel Delete button. The nuisance channel is deleted.
How do I restore nuisance channels that were temporarily deleted?
Follow the procedure to restore nuisance channels on your radio:
Do one of the following:
• Turn the radio off and then power it on again.
• Stop and restart a scan using the programmed Scan button or menu.
• Change the channel using the Channel Up/Down button.
What is Vote Scan and how do I respond during a Vote Scan?
Vote Scan provides you with wide area coverage in areas where there are multiple base stations transmitting identical information on different analog channels.
Your radio scans analog channels of multiple base stations and performs a voting process to select the strongest received signal. Once that is established, your radio receives transmissions from that base station.
During a vote scan, the yellow LED blinks and the display shows the Vote Scan icon.
To respond to a transmission during a vote scan, see “How do I respond to transmissions while scanning?”.
What are Contacts Settings?
Contacts provides address book capabilities on your radio. Each entry corresponds to an alias or ID that you use to initiate a call. The entries are alphabetically sorted.
Each entry, depending on context, associates with the different call types: Group Call, Private Call, All Call, PC Call, or Dispatch Call.
PC Call and Dispatch Call are data-related and only available with applications. Refer to the data applications documentation for further details.
Additionally, the Contacts menu allows you to assign each entry to a programmable number key or more on a keypad microphone. If an entry is assigned to a number key, your radio can perform a quick dial on the entry.
NOTICE: You see a checkmark before each number key that is assigned to an entry. If the checkmark is before Empty, you have not assigned a number key to the entry.
Each entry within Contacts displays the following information:
• Call Type
• Call Alias
• Call ID
NOTICE: If the Privacy feature is enabled on a channel, you can make privacy-enabled Group Calls, Private Calls, and All Calls on that channel. Only target radios with the same Privacy Key, or the same Key Value and Key ID as your radio will be able to decrypt the transmission.
How do I make Group Calls using the Contacts List?
Follow the procedure to make Group Calls on your radio by using the Contacts list:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
4. Press the PTT button to make the call. The green LED lights up.
5. Release the PTT button to listen. The green LED blinks when any user in the group responds. The display shows the Group Call icon, and alias or ID, and the transmitting radio alias or ID.
6. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period.
How do I make Private Calls using the Contacts List?
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
4. Press the PTT button to make the call. The green LED lights up. The display shows the destination alias.
5. Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
6. Release the PTT button to listen. The green LED blinks when the target radio responds. The display shows the transmitting user alias or ID.
7. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
The call ends when there is no voice activity for a predetermined period. A tone sounds. The display shows Call Ended.
How do I assign Contacts entries to Programmable Number Keys?
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Program Key. Press the OK button to select.
5. Do one of the following:
• If the desired number key has not been assigned to an entry, press the Up or Down arrow button to navigate to the desired number key. Press the OK button to select.
• If the desired number key has been assigned to an entry, the display shows ‘The Key is Already Assigned’ and then, the first text line shows ‘Overwrite?’. Do one of the following:
– Press the Up or Down arrow button to navigate to Yes. Press the OK button to select. The radio sounds a positive indicator tone and the display shows Contact Saved and a positive mini notice.
– Press the Up or Down arrow button to navigate to No to return to the previous step.
Each entry can be associated to different number keys. You see a checkmark before each number key that is assigned to an entry. If the checkmark is before Empty, that number key is not assigned.
If a number key is assigned to an entry in a particular mode, this feature is not supported when you long press the number key in another mode. The screen automatically returns to the previous menu.
How do I remove associations between Contacts entries and Programmable Number Keys?
1. Do one of the following:
• Long press the programmed number key to the required alias or ID. Proceed to step 4.
• Press the OK button to access the menu.
2. If accessing via menu, press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. If accessing via menu, press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Program Key. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Empty. Press the OK button to select. The first text line shows Clear from all keys.
6. Press the Up or Down arrow button to navigate to Yes. Press the OK button to select.
NOTICE: When an entry is deleted, the association between the entry and its programmed number key(s) is removed.
A positive indicator tone sounds. The display shows Contact Saved. The screen automatically returns to the previous menu.
How do I add new contacts?
Follow the procedure to add new contacts on your radio:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to New Contact. Press the OK button to select.
4. Press the Up or Down arrow button to select contact type Radio Contact or Phone Contact. Press the OK button to select.
5. Enter the contact number with the keypad, and press the OK button to proceed.
6. Enter the contact name with the keypad, and press the OK button to proceed.
7. Press the Up or Down arrow button to navigate to the required ringer type. Press the OK button to select.
A positive indicator tone sounds. The display shows a positive mini notice.
How do I set a default contact?
Follow the procedure to set the default contact on your radio:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Set as Default. Press the OK button to select.
A positive indicator tone sounds. The display shows a positive mini notice. The display shows a checkmark beside the selected default alias or ID.
How do I activate or deactivate Call Ringers for Call Alerts?
This feature allows you to configure call or text message ringing tones.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Tones/Alert. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Call Ringers. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to Call Alert. Press the OK button to select.
7. Press the Up or Down arrow button to navigate to the required tone (On or Off). Press the OK button to select. The display shows a checkmark beside the selected tone.
How do I activate or deactivate Call Ringers for Private Calls?
Follow the procedure to activate or deactivate call ringers for Private Calls on your radio:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Tones/Alerts. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Call Ringers. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to Private Call. Press the OK button to select.
The display shows a checkmark beside On if Private Call ringing tones are enabled.
The display shows a checkmark beside Off if Private Call ringing tones are disabled.
7. Press the Up or Down arrow button to navigate to the required tone (On or Off). Press the OK button to select.
If enabled, a checkmark appears beside Enabled. If disabled, the checkmark disappears beside Enabled.
How do I activate or deactivate Call Ringers for Selective Calls?
Follow the procedure to activate or deactivate call ringers for Selective Calls on your radio:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Tones/Alerts. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Call Ringers. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to Selective Call. Press the OK button to select.
The display shows a checkmark and the current tone.
7. Press the Up or Down arrow button to navigate to the required tone (On or Off). Press the OK button to select. The display shows a checkmark beside the selected tone.
How do I activate or deactivate Call Ringers for Text Messages?
Follow the procedure to activate or deactivate call ringers for text messages on your radio:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Tones/Alerts. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Call Ringers. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to Text Message. Press the OK button to select.
The display shows a checkmark and the current tone.
7. Press the Up or Down arrow button to navigate to the required tone (On or Off). Press the OK button to select.
The display shows a checkmark beside the newly selected tone.
How do I activate or deactivate Call Ringers for Telemetry Status with Text?
Follow the procedure to activate or deactivate call ringers for telemetry status with text on your radio:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Tones/Alert. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Call Ringers. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to Telemetry. Press the OK button to select.
The current tone is indicated by a checkmark.
(Note: Step 7 seems missing in the source, but typically involves selecting On/Off)
How do I assign ring styles to specific contacts?
The radio can be programmed to sound one of eleven predefined ringing tones when receiving a Private Call, a Call Alert, or a Text Message from a particular contact. The radio sounds out each ring style as you navigate through the list.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select. The entries are alphabetically sorted.
3. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to View/Edit. Press the OK button to select.
5. Press the OK button until display shows Ringer menu. A checkmark indicates the current selected tone.
6. Press the Up or Down arrow button to navigate to the required tone. Press the OK button to select. A checkmark appears beside the selected tone.
What is Escalert (Escalating Alarm Tone Volume)?
The radio can be programmed to continually alert, when a radio call remains unanswered. This is done by automatically increasing the alarm tone volume over time. This feature is known as Escalert.
What are Call Log Features?
Your radio keeps track of all recent outgoing, answered, and missed Private Calls. The call log feature is used to view and manage recent calls.
Missed Call Alerts may be included in the call logs, depending on the system configuration on your radio. You can perform the following tasks in each of your call lists:
• Store Alias or ID to Contacts
• Delete Call
• Delete All Calls
• View Details
How do I view recent calls?
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Call Log. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the preferred list. The options are Missed, Answered, and Outgoing lists. Press the OK button to select.
The display shows the most recent entry.
4. Press the Up or Down arrow button to view the list.
You can start a call with the alias or ID the display is currently showing by pressing the PTT button.
How do I delete calls from the Call List?
Follow the procedure to delete calls from the Call list.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Call Log. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required list (Missed, Answered, or Outgoing). Press the OK button to select.
If the list is empty:
• A tone sounds.
• The display shows List Empty.
4. If the list is not empty, press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Delete Entry?. Press the OK button to select.
6. Do one of the following:
• Press the OK button to select Yes to delete the entry. The display shows Entry Deleted.
• Press the Up or Down arrow button to navigate to No. Press the OK button to select. The radio returns to the previous screen.
How do I view call list details?
Follow the procedure to view call details on your radio.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Call Log. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required list (Missed, Answered, or Outgoing). Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to View Details. Press the OK button to select.
The display shows the call details.
How do I store aliases or IDs from the Call List to Contacts?
Follow the procedure to store aliases or IDs on your radio from the Call list.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Call Log. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required list (Missed, Answered, or Outgoing). Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Store. Press the OK button to select.
The display shows a blinking cursor.
6. Enter the rest of the characters of the required alias (if needed, or leave blank to store ID only). Press the OK button to select.
You can store an ID without an alias.
The display shows a positive mini notice.
What is Call Alert Operation?
Call Alert paging enables you to alert a specific radio user to call you back.
This feature is applicable for subscriber aliases or IDs only and is accessible through the menu using Contacts, manual dial, or a programmed One Touch Access button.
How do I make Call Alerts using the One Touch Access button?
Follow the procedure to make Call Alerts on your radio.
1. Press the programmed One Touch Access button.
The display shows Call Alert and the subscriber alias or ID. The green LED lights up.
2. Wait for acknowledgment.
• If the Call Alert acknowledgment is received, the display shows a positive mini notice.
• If the Call Alert acknowledgment is not received, the display shows a negative mini notice.
How do I make Call Alerts using the Contacts List?
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Call Alert. Press the OK button to select.
The display shows Call Alert and the subscriber alias or ID. The green LED lights up.
5. Wait for acknowledgment.
• If the acknowledgment is received, the display shows a positive mini notice.
• If the acknowledgment is not received, the display shows a negative mini notice.
How do I make Call Alerts using the Manual Dial?
Follow the procedure to make Call Alerts on your radio by using the manual dial.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Manual Dial. Press the OK button to select.
The display shows a blinking cursor.
4. Enter the subscriber ID and press the OK button to proceed.
5. Press the Up or Down arrow button to navigate to Call Alert. Press the OK button to select.
The display shows Call Alert and the subscriber alias or ID. The green LED lights up.
6. Wait for acknowledgment.
• If the Call Alert acknowledgment is received, the display shows a positive mini notice.
• If the Call Alert acknowledgment is not received, the display shows a negative mini notice.
How do I respond to Call Alerts?
When you receive a Call Alert:
• A repetitive tone sounds.
• The yellow LED blinks.
• The display shows the notification list listing a Call Alert with the alias or ID of the calling radio.
Depending on the configuration by your dealer or system administrator, you can respond to a Call Alert by doing one of the following:
• Press the PTT button and respond with a Private Call directly to the caller.
• Press the PTT button to continue normal talkgroup communication. The Call Alert is moved to the Missed Call option at the Call Log menu. You can respond to the caller from the Missed Called log.
See Notification List and Call Log Features sections for more information.
What is Dynamic Caller Alias?
This feature allows you to dynamically edit a Caller Alias from your radio front panel.
NOTICE: A keypad microphone is required to perform this feature.
When in a call, the receiving radio displays the Caller Alias of the transmitting radio.
The Caller Aliases list can store up to 500 Caller Aliases of transmitting radio. You can view or make Private Calls from the Caller Aliases list. When you turn off your radio, the history of receiving Caller Aliases is removed from the Caller Aliases list.
How do I view the Caller Aliases List?
You can access the Caller Aliases list to view the transmitting Caller Alias details.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Caller Aliases. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the preferred list (e.g., Received Calls). Press the OK button to select.
4. Press the Up or Down arrow button to navigate to View Details. Press the OK button to select.
How do I initiate a Private Call from the Caller Aliases List?
You can access the Caller Aliases list to initiate Private Call.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Caller Aliases. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the <required Caller Alias>.
4. To call, press and hold the PTT button.
What is Mute Mode?
Mute Mode provides an option to silence all audio indicators on your radio.
When Mute Mode is initiated, all audio indicators are muted except higher priority features such as emergency operations.
When Mute Mode is exited, your radio resumes playing ongoing tones and audio transmissions.
IMPORTANT: You can only enable either Face Down or Man Down one at a time. Both features cannot be enabled together.
How do I turn on Mute Mode?
Access this feature by using the programmed Mute Mode button.
The following occurs when Mute mode is enabled:
• Positive Indicator Tone sounds.
• Display shows Mute Mode On.
• The red LED light starts blinking and remains blinking until Mute Mode is exited.
• Display shows Mute Mode icon on home screen.
• Radio is muted.
• Mute Mode Timer begins counting down the duration that is configured (if set).
How do I set the Mute Mode Timer?
Mute Mode feature can be enabled for a pre-configured amount of time by setting the Mute Mode Timer. The timer duration is configured in the radio menu and can range between 0.5–6 hours. Mute Mode is exited once the timer expires.
If the timer is left at 0, the radio remains in Mute mode for an indefinite period until the programmed Mute Mode button is pressed.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Mute Timer. Press the OK button to select.
5. Press the Up or Down arrow button to edit the numeric value of each digit, and press the OK button.
How do I exit Mute Mode?
This feature can be exited automatically once the Mute Mode Timer expires.
Do one of the following to exit Mute mode manually:
• Press the programmed Mute Mode button.
• Press the PTT button on any entry.
The following occurs when Mute mode is disabled:
• Negative Indicator Tone sounds.
• Display shows Mute Mode Off.
• The blinking red LED turns off.
• Mute Mode icon disappears from home screen.
• Your radio unmutes and speaker state is restored.
• If the timer has not expired, Mute mode timer is stopped.
NOTICE: Mute Mode is also exited if the user transmits voice or switches to an unprogrammed channel.
What is Emergency Operation?
An Emergency Alarm is used to indicate a critical situation. You are able to initiate an Emergency at any time even when there is activity on the current channel.
Your dealer can set the duration of a button press for the programmed Emergency button, except for long press, which is similar with all other buttons:
• Short Press: Duration between 0.05 seconds and 0.75 seconds.
• Long Press: Duration between 1.00 second and 3.75 seconds.
The Emergency button is assigned with the Emergency On/Off feature. Check with your dealer for the assigned operation of the Emergency button.
NOTICE: If a short press to the Emergency button initiates Emergency mode, then a long press to the same enables the radio to exit Emergency mode. If a long press to the Emergency button initiates Emergency mode, then a short press to the same enables the radio to exit Emergency mode.
Your radio supports three Emergency Alarms:
• Emergency Alarm
• Emergency Alarm with Call
• Emergency Alarm with Voice to Follow
NOTICE: Only one of the Emergency Alarms above can be assigned to the programmed Emergency button or the Emergency footswitch.
In addition, each alarm has the following types:
• Regular: Radio transmits an alarm signal and shows audio and/or visual indicators.
• Silent: Radio transmits an alarm signal without any audio or visual indicators. Radio receives calls without any sound through the speaker, until the programmed hot mic transmission period is over and/or you press the PTT button.
• Silent with Voice: Radio transmits an alarm signal without any audio or visual indicators, but allow incoming calls to sound through the speaker.
What happens when I receive an Emergency Alarm?
When you receive an Emergency Alarm:
• A tone sounds.
• The red LED blinks.
• The display shows the Emergency icon, and the Emergency caller alias or if there is more than one alarm, all emergency caller aliases are displayed in an Alarm List.
Follow these steps:
1. Do one of the following:
• If only one alarm, press the OK button to view more details.
• If more than one alarm, press the Up or Down arrow button to the required alias, and press the OK button to view more details.
2. Press the OK button to view the action options.
3. Press the Right Arrow button and select Yes to exit the Alarm list.
4. Press the OK button to access the menu.
5. Select Alarm List to revisit the Alarm list.
6. The tone sounds and the LED blinks red until you exit the Emergency mode. However, the tone can be silenced. Do one of the following:
• Press the PTT button to call the group of radios which received the Emergency Alarm.
• Press any programmable button.
• Exit Emergency mode. See “How do I exit Emergency Mode after receiving an Emergency Alarm?”.
7. To return to home screen, perform the following actions:
a. Press the Home button.
b. Press the Up or Down arrow button to Yes.
c. Press the OK button to select.
The radio returns to the home screen and the display shows the Emergency icon.
How do I respond to Emergency Alarms?
NOTICE: Emergency voice can only be transmitted by the emergency initiating radio. All other radios, including the emergency receiving radio, transmit non-emergency voice.
1. Make sure the display shows the Alarm List. Press the Up or Down arrow button to the required alias or ID.
2. Press the PTT button to transmit non-emergency voice to the same group the Emergency Alarm targeted.
If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond.
The green LED lights up. Your radio remains in the Emergency mode.
3. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
4. Release the PTT button to listen.
When the emergency initiating radio responds:
• The green LED blinks.
• The display shows the Group Call icon and ID, transmitting radio ID, and the Alarm list.
How do I exit Emergency Mode after receiving an Emergency Alarm?
Do one of the following to exit Emergency mode after receiving Emergency alarm:
• Delete the alarm items.
• Power down the radio.
How do I send Emergency Alarms (non-voice)?
This feature allows you to send an Emergency Alarm, a non-voice signal, which triggers an alert indication on a group of radios. Your radio does not display any audio or visual indicators during Emergency mode when it is set to Silent.
NOTICE: If programmed, the Emergency Search tone sounds. This tone is muted when the radio transmits or receives voice, and stops when the radio exits Emergency mode. The Emergency Search tone can be programmed through CPS.
Follow the procedure to send Emergency Alarms on your radio.
1. Press the programmed Emergency On button.
You see one of these results:
• The display shows Tx Alarms and the destination alias.
• The display shows Tx Telegram and the destination alias.
The green LED lights up. The Emergency icon appears.
2. Wait for acknowledgment.
If successful:
• The Emergency tone sounds.
• The red LED blinks.
• The display shows Alarm Sent.
If unsuccessful after all retries have been exhausted:
• A tone sounds.
• The display shows Alarm Failed.
The radio exits the Emergency Alarm mode and returns to the Home screen.
How do I send Emergency Alarms with Call?
This feature allows you to send an Emergency Alarm with Call to a group of radios. Upon acknowledgement by a radio within the group, the group of radios can communicate over a programmed Emergency channel.
NOTICE: If programmed, the Emergency Search tone sounds. This tone is muted when the radio transmits or receives voice, and stops when the radio exits Emergency mode. The Emergency Search tone can be programmed by your dealer or system administrator.
Follow the procedure to send Emergency Alarms with call on your radio.
1. Press the programmed Emergency On button or the Emergency footswitch. The display shows Sending Alarm, which alternates with your radio ID.
You see the following:
• The display shows Tx Telegram and the destination alias.
The green LED lights up. The Emergency icon appears.
2. Wait for acknowledgment.
If successful:
• The Emergency tone sounds.
• The red LED blinks.
• The display shows Alarm Sent.
• Your radio enters the Emergency call mode when the display shows Emergency and the destination group alias.
3. Press the PTT button to make the call. The green LED lights up. The display shows the Group Call icon.
4. Do one of the following:
• Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
• Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.
5. Release the PTT button to listen. The display shows the caller and group aliases.
6. If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
7. To exit the Emergency mode once the call ends, press the Emergency Off button. The radio returns to the Home screen.
What are Emergency Alarms with Voice to Follow (Hot Mic)?
This feature allows you to send an Emergency Alarm with Voice to Follow to a group of radios. Your radio microphone is automatically activated (hot mic), allowing you to communicate with the group of radios without pressing the PTT button.
NOTICE: Your radio cannot detect a non-IMPRES microphone that is attached to the rear accessory connector. When no microphone is detected at the specified programmed connector, your radio checks the alternative connector. Here, your radio gives priority to the detected microphone.
If your radio has Emergency Cycle Mode enabled, repetitions of hot mic and receiving period are made for a programmed duration. During Emergency Cycle Mode, received calls sound through the speaker.
If you press the PTT button during the programmed receiving period, you hear a prohibit tone, indicating that you should release the PTT button. The radio ignores the PTT button press and remains in Emergency mode.
If you press the PTT button during hot mic, and continue to press it after the hot mic duration expires, the radio continues to transmit until you release the PTT button.
If the Emergency Alarm request fails, the radio does not retry to send the request, and enters the hot mic state directly.
NOTICE: Some accessories may not support hot mic. Check with your dealer or system administrator for more information.
How do I send Emergency Alarms with Voice to Follow?
1. Press the programmed Emergency On button or the Emergency footswitch.
You see one of these results:
• The display shows Tx Alarm and the destination alias.
The green LED lights up. The Emergency icon appears.
2. Once the display shows Alarm Sent, speak clearly into the microphone.
The radio automatically stops transmitting when:
• The cycling duration between hot mic and receiving calls expires, if Emergency Cycle Mode is enabled.
• The hot mic duration expires, if Emergency Cycle Mode is disabled.
3. Press the Emergency Off button to exit the Emergency mode.
The radio returns to the Home screen.
How do I reinitiate Emergency Mode?
Perform one of the following actions:
• Change the channel while the radio is in Emergency mode.
NOTICE: You can reinitiate emergency mode only if you enable emergency alarm on the new channel.
• Press the programmed Emergency On button during an emergency initiation or transmission state.
The radio exits the Emergency mode, and reinitiates Emergency.
How do I exit Emergency Mode after sending an Emergency Alarm?
This feature is only applicable to the radio sending the Emergency Alarm.
Your radio exits Emergency mode when:
• An acknowledgment is received (for Emergency Alarm only).
• All retries to send the alarm have been exhausted.
NOTICE: If your radio is powered off, it exits the Emergency mode. The radio does not reinitiate the Emergency mode automatically when it is turned on again.
Follow the procedure to exit Emergency mode on your radio.
Do one of the following:
• Press the programmed Emergency Off button.
• Change the channel to a new channel that has no emergency system configured. The display shows No Emergency.
How do I delete an alarm item from the Alarm List?
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Alarm List. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required alarm item. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Delete. Press the OK button to select.
What is Text Messaging on the radio?
Your radio is able to receive data, for example a text message, from another radio or a text message application.
There are two types of text messages, Digital Mobile Radio (DMR) Short Text Message and text message. The maximum length of a DMR Short Text Message is 23 characters. The maximum length of a text message is 280 characters, including the subject line. The subject line only appears when you receive messages from e-mail applications.
NOTICE: The maximum character length is only applicable for models with the latest software and hardware. For radio models with older software and hardware, the maximum length of a text message is 140 characters. Contact your dealer for more information.
The text messages are stored in an Inbox, and sorted according to the most recently received.
How do I view text messages?
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Inbox. Press the OK button to select.
If the Inbox is empty:
• The display shows List Empty.
• A tone sounds, if the Keypad Tone is turned on.
4. Press the Up or Down arrow button to navigate to the required message. Press the OK button to select.
The display shows a subject line if the message is from an e-mail application.
How do I view Telemetry Status text messages?
Follow the procedure to view a telemetry status text message from the inbox.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Inbox. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required message. Press the OK button to select.
You cannot reply to a Telemetry Status text message.
The display shows Telemetry: <Status Text Message>.
5. Long press the Home button to return to the Home screen.
How do I respond to text messages?
When you receive a text message:
• The display shows the Notification list with the alias or ID of the sender.
• The display shows the Message icon.
NOTICE: The radio exits the Text Message alert screen and sets up a Private or Group Call to the sender of the message if the PTT button is pressed.
1. Do one of the following:
• Press the Up or Down arrow button to navigate to Read. Press the OK button to select. The display shows the text message. The display shows a subject line if the message is from an e-mail application.
• Press the Up or Down arrow button to navigate to Read Later. Press the OK button to select. The radio returns to the screen you were on prior to receiving the text message.
• Press the Up or Down arrow button to navigate to Delete. Press the OK button to select.
2. If you chose Read, do one of the following:
• Press the OK button to return to inbox.
• Press the OK button a second time to reply, forward, or delete the text message.
How do I respond to text messages with Quick Text?
Follow the procedure to respond to text messages with Quick Text messages on your radio.
1. Do one of the following:
• Press the programmed Text Message button. Proceed to Step 3.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Inbox. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required message. Press the OK button to select.
The display shows a subject line if the message is from an e-mail application.
5. Press the OK button to access the sub-menu.
6. Press the Up or Down arrow button to navigate to Reply. Press the OK button to select.
7. Press the Up or Down arrow button to navigate to Quick Reply. Press the OK button to select.
8. Press the Up or Down arrow button to navigate to the required message. Press the OK button to select.
The display shows a transitional mini notice, confirming the message is being sent.
9. Wait for acknowledgment.
If successful:
• A tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A tone sounds.
• The display shows a negative mini notice.
• The radio returns to the Resend option screen.
How do I resend text messages?
When you are at the Resend option screen:
Press the OK button to resend the same message to the same subscriber or group alias or ID.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
• The radio returns to the Resend option screen.
How do I forward text messages?
Follow the procedure to forward text messages on your radio.
When you are at the Resend option screen (or after selecting a message and pressing OK twice):
1. Press the Up or Down arrow button to navigate to Forward, and press the OK button to send the same message to another subscriber or group alias or ID.
2. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
The display shows a transitional mini notice, confirming your message is being sent.
3. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
NOTICE: You can also manually select a target radio address (see “How do I forward text messages by using the Manual Dial?”).
How do I forward text messages by using the Manual Dial?
Follow the procedure to forward text messages by using the manual dial on your radio.
1. After selecting a message from the Inbox/Sent Items and pressing OK twice, press the Up or Down arrow button to navigate to Forward. Press the OK button to select.
2. Press the OK button to select the option to send the message to another subscriber or group alias or ID (this step might vary slightly based on context, assuming it defaults to contact list first).
3. Press the Up or Down arrow button to navigate to Manual Dial. Press the OK button to select.
The display shows Radio Number:.
4. Enter the subscriber ID, and press the OK button to proceed.
The display shows a transitional mini notice, confirming your message is being sent.
5. Wait for acknowledgment.
If successful:
• A tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A tone sounds.
• The display shows a negative mini notice.
How do I edit text messages?
Select Edit to edit the message (usually accessed after selecting a message and pressing OK twice, or from Drafts).
NOTICE: If a subject line is present (for messages received from an e-mail application), you cannot edit it.
1. Press the Up or Down arrow button to navigate to Edit. Press the OK button to select.
The display shows a blinking cursor.
2. Use the keypad to edit your message.
• Press Left Arrow button to move one space to the left.
• Press Right Arrow or # button to move one space to the right.
• Press Backspace button to delete any unwanted characters.
• Long press * button to change text entry method.
3. Press the OK button once message is composed.
4. Do one of the following:
• Press the Up or Down arrow button to navigate to Send and press the OK button to send the message.
• Press the Up or Down arrow button to navigate to Save and press the OK button to save the message to the Drafts folder.
• Press the Right Arrow button (or equivalent for sub-menu) to choose between deleting the message or saving it to the Drafts folder.
How do I write text messages?
Follow the procedure to write text message on your radio.
1. Do one of the following:
• Press the programmed Text Message button. Proceed to step 3.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Compose. Press the OK button to select.
A blinking cursor appears.
4. Use the keypad to type your message.
• Press Left Arrow button to move one space to the left.
• Press Right Arrow or # button to move one space to the right.
• Press Backspace button to delete any unwanted characters.
• Long press * button to change text entry method.
5. Press the OK button once message is composed.
Do one of the following:
• Press the OK button to send the message (proceed to Sending Text Messages procedure).
• Press the Right Arrow button (or equivalent sub-menu button). Press the Up or Down arrow button to choose among editing, deleting, or saving the message. Press the OK button to select.
How do I send text messages (newly written or saved)?
It is assumed that you have a newly written text message or a saved text message (from Drafts).
Select the message recipient. Do one of the following:
• Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
• Press the Up or Down arrow button to navigate to Manual Dial. Press the OK button to select. Key in the subscriber ID. The first line of the display shows Radio Number:. The second line of the display shows a blinking cursor. Key in the subscriber alias or ID. Press the OK button.
The display shows transitional mini notice, confirming your message is being sent.
If successful:
• A tone sounds.
• The display shows positive mini notice.
If unsuccessful:
• A low tone sounds.
• The display shows negative mini notice.
• The message is moved to the Sent Items folder.
• The message is marked with a Send Failed icon.
NOTICE: For a newly written text message, the radio returns you to the Resend option screen.
How do I delete text messages from the Inbox?
Follow the procedure to delete text messages from the Inbox on your radio.
1. Do one of the following:
• Press the programmed Text Message button. Proceed to step 3.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Inbox. Press the OK button to select.
If the Inbox is empty:
• The display shows List Empty.
• A tone sounds.
4. Press the Up or Down arrow button to navigate to the required message. Press the OK button to select.
The display shows a subject line if the message is from an e-mail application.
5. Press the OK button to access the sub-menu.
6. Press the Up or Down arrow button to navigate to Delete. Press the OK button to select.
7. Press the Up or Down arrow button to navigate to Yes. Press the OK button to select.
The display shows a positive mini notice. The screen returns to the Inbox.
How do I delete all text messages from the Inbox?
Follow the procedure to delete all text messages from the Inbox on your radio.
1. Do one of the following:
• Press the programmed Text Message button. Proceed to step 3.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Inbox. Press the OK button to select.
If the Inbox is empty:
• The display shows List Empty.
• A tone sounds.
4. If the Inbox is not empty, press the Up or Down arrow button to navigate to Delete All. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Yes. Press the OK button to select.
The display shows a positive mini notice.
What happens to sent text messages?
Once a message is sent to another radio, it is saved in Sent Items folder. The most recent sent text message is always added to the top of the Sent Items folder. You can resend, forward, edit, or delete a Sent text message.
The Sent Items folder is capable of storing a maximum of 30 last sent messages. When the folder is full, the next sent text message automatically replaces the oldest text message in the folder.
If you exit the message sending screen while the message is being sent, the radio updates the status of the message in the Sent Items folder without providing any indication in the display or via sound.
If the radio changes mode or powers down before the status of the message in Sent Items folder is updated, the radio cannot complete any In-Progress messages and automatically marks it with a Send Failed icon.
The radio supports a maximum of five In-Progress messages at one time. During this period, the radio cannot send any new message and automatically marks it with a Send Failed icon.
If you long press the Home button at any time, the radio returns to the Home screen.
NOTICE: If the channel type, for example a conventional digital or Capacity Plus channel, is not a match, you can only edit, forward, or delete a Sent message.
How do I view sent text messages?
Follow the procedure to view sent text messages on your radio.
1. Do one of the following:
• Press the programmed Text Message button. Proceed to step 3.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Sent Items. Press the OK button to select.
If the Sent Items folder is empty:
• The display shows List Empty.
• A low tone sounds, if the Keypad Tone is turned on.
4. Press the Up or Down arrow button to navigate to the required message. Press the OK button to select.
The icon at the top right corner of the screen indicates the status of the message (e.g., Sent, Failed).
How do I resend or forward sent text messages?
Follow the procedure to send a sent text message on your radio.
When you are viewing a Sent message:
1. Press the OK button while viewing the message.
2. You can either resend or forward the sent text message. Do one of the following:
• Navigate to Resend. Press the OK button to select.
• Navigate to Forward. Press the OK button to select (then select recipient).
The display shows a transitional mini notice, confirming your message is being sent.
3. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
• The radio proceeds to the Resend option screen.
How do I delete sent text messages from the Sent Items Folder?
Follow the procedure to delete sent text messages from the Sent Items folder on your radio.
When you are viewing a Sent message:
1. Press the OK button.
2. Press the Up or Down arrow button to navigate to Delete. Press the OK button to select.
(Confirmation step ‘Yes/No’ is likely required here, similar to deleting from Inbox)
How do I delete all sent text messages from the Sent Items Folder?
Follow the procedure to delete all sent text messages from the Sent Items folder on your radio.
1. Do one of the following:
• Press the programmed Text Message button. Proceed to step 3.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Sent Items. Press the OK button to select.
If the Sent Items folder is empty:
• The display shows List Empty.
• A tone sounds.
4. If the folder is not empty, press the Up or Down arrow button to navigate to Delete All. Press the OK button to select.
5. Do one of the following:
• Press the Up or Down arrow button to navigate to Yes. Press the OK button to select. The display shows a positive mini notice.
• Press the Up or Down arrow button to navigate to No. Press the OK button to select. The radio returns to the previous screen.
How do I save text messages (Drafts)?
You can save a text message to send it at a later time.
If a PTT button press or a mode change causes the radio to exit the text message writing/editing screen while you are in the process of writing or editing a text message, your current text message is automatically saved to the Drafts folder.
The most recent saved text message is always added to the top of the Drafts list.
The Drafts folder stores a maximum of 10 last saved messages. When the folder is full, the next saved text message automatically replaces the oldest text message in the folder.
To manually save:
1. After composing or editing a message, press the OK button.
2. Press the Right Arrow button (or equivalent sub-menu access).
3. Press the Up or Down arrow button to navigate to Save. Press the OK button to select.
How do I view saved text messages (Drafts)?
1. Do one of the following:
• Press the programmed Text Message button. Proceed to step 3.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Drafts. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required message. Press the OK button to select.
How do I edit saved text messages (Drafts)?
1. Press the OK button while viewing the message in the Drafts folder.
2. Press the Up or Down arrow button to navigate to Edit. Press the OK button to select.
A blinking cursor appears.
3. Use the keypad to type your message.
• Press Left Arrow button to move one space to the left.
• Press Right Arrow or # button to move one space to the right.
• Press Backspace button to delete any unwanted characters.
• Long press * button to change text entry method.
4. Press the OK button once message is composed.
Do one of the following:
• Press the Up or Down arrow button to navigate to Send. Press the OK button to send the message.
• Press the Right Arrow button (or sub-menu). Press the Up or Down arrow button to choose between saving or deleting the message. Press the OK button to select.
How do I delete saved text messages from the Drafts Folder?
1. Do one of the following:
• Press the programmed Text Message button. Proceed to step 3.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Drafts. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required message. Press the OK button to select.
5. Press the OK button while viewing the message, then press the Up or Down arrow button to navigate to Delete. Press the OK button to delete the text message.
(Confirmation ‘Yes/No’ likely required)
What are Quick Text Messages?
Your radio supports a maximum of 50 Quick Text messages as programmed by your dealer.
While Quick Text messages are predefined, you can edit each message before sending it.
How do I send Quick Text Messages?
Follow the procedure to send predefined Quick Text messages on your radio to a predefined alias.
1. Do one of the following:
• Press the programmed Text Message button. Proceed to step 3 (if it directly accesses Quick Text) or step 6 (if recipient selection is needed after selecting the message).
• Press the programmed One Touch Access button (if configured for Quick Text). The display shows a transitional mini notice, confirming your message is being sent. Proceed to step 6.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Messages. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Quick Text. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required Quick Text message. Press the OK button to select.
5. Do the following to select the recipient and send the message.
(Select recipient via Contacts or Manual Dial similar to sending regular messages)
The display shows a transitional mini notice, confirming that your message is being sent.
6. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
• The radio proceeds to the Resend option screen.
What are the Text Entry Configuration options?
Your radio allows you to configure different text settings. You can configure the following settings for entering text on your radio:
• Word Predict
• Word Correct
• Sentence Cap
• My Words
Your radio supports the following text entry methods:
• Numbers
• Symbols
• Predictive or Multi-Tap
• Language (If programmed)
NOTICE: Press the Back button at any time to return to the previous screen or long press the Home button to return to the Home Screen. The radio exits the current screen once the inactivity timer expires.
How do I enable or disable Word Correct?
Word Correct supplies alternative word choices when the word entered into the text editor is not recognized by the in-built dictionary.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Text Entry. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Word Correct. Press the OK button to select.
6. Do one of the following:
• Press the OK button to enable Word Correct. If enabled, a checkmark appears beside Enabled.
• Press the OK button to disable Word Correct. If disabled, the checkmark disappears beside Enabled.
How do I enable or disable Word Predict?
Word Predict: Your radio can learn common word sequences that you often enter. It then predicts the next word you may want to use after you enter the first word of a common word sequence into the text editor.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Text Entry. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Word Predict. Press the OK button to select.
6. Do one of the following:
• Press the OK button to enable the Word Predict. If enabled, a checkmark appears beside Enabled.
• Press the OK button to disable Word Predict (or Microphone Dynamic Distortion Control, depending on context). If disabled, the checkmark disappears beside Enabled.
How do I enable or disable Sentence Cap?
This feature is used to automatically enable capitalization of the first letter in the first word for every new sentence.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Text Entry. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Sentence Cap. Press the OK button to select.
6. Do one of the following:
• Press the OK button to enable Sentence Cap. If enabled, a checkmark appears beside Enabled.
• Press the OK button to disable Sentence Cap. If disabled, the checkmark disappears beside Enabled.
How do I view custom words added to the dictionary?
You can add your own custom words into the in-built dictionary of your radio. Your radio maintains a list to contain these words.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Text Entry. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to My Words. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to List of Words. Press the OK button to select.
The display shows the list of custom words.
How do I edit custom words saved in the dictionary?
You can edit custom words saved in your radio.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Text Entry. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to My Words. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to List of Words. Press the OK button to select.
Display shows the list of custom words.
7. Press the Up or Down arrow button to navigate to the required word. Press the OK button to select.
8. Press the Up or Down arrow button to navigate to Edit. Press the OK button to select.
9. Use the keypad to edit your custom word.
• Press Left Arrow button to move one space to the left.
• Press Right Arrow key to move one space to the right.
• Press the Backspace key to delete any unwanted characters.
• Long press * key to change text entry method.
10. Press the OK button once your custom word is completed.
The display shows transitional mini notice, confirming your custom word is being saved.
• If the custom word is saved, a tone sounds and the display shows positive mini notice.
• If the custom word is not saved, a low tone sounds and the display show negative mini notice.
How do I add custom words to the dictionary?
You can add custom words into the in-built radio dictionary.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Text Entry. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to My Words. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to Add New Word. Press the OK button to select.
Display shows the list of custom words (or is ready for input).
7. Use the keypad to edit (enter) your custom word.
• Press Left Arrow button to move one space to the left.
• Press Right Arrow key to move one space to the right.
• Press the Backspace key to delete any unwanted characters.
• Long press * key to change text entry method.
8. Press the OK button once your custom word is completed.
The display shows transitional mini notice, confirming your custom word is being saved.
• If the custom word is saved, a tone sounds and the display show positive mini notice.
• If the custom word is not saved, a low tone sounds and the display show negative mini notice.
How do I delete a custom word from the dictionary?
You can delete the custom words saved in your radio.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Text Entry. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to My Words. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to the required word (from List of Words). Press the OK button to select.
7. Press the Up or Down arrow button to navigate to Delete. Press the OK button to select.
8. Choose one of the following:
• At Delete Entry?, press the OK button to select Yes. The display shows Entry Deleted.
• Press the Up or Down arrow button to navigate to No. Press the OK button to return to the previous screen.
How do I delete all custom words from the dictionary?
You can delete all custom words from the in-built dictionary of your radio.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Text Entry. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to My Words. Press the OK button to select.
6. Press the Up or Down arrow button to navigate to Delete All. Press the OK button to select.
7. Do one of the following:
• At Delete Entry? (or Delete All?), press the OK button to select Yes. The display shows All Entries Deleted.
• Press the Up or Down arrow button to navigate to No to return to the previous screen. Press the OK button to select.
What are Job Tickets?
This feature allows your radio to receive messages from the dispatcher listing out tasks to perform.
NOTICE: This feature can be customized through the Customer Programming Software (CPS) according to user requirements. Check with your dealer or system administrator for more information.
There are two folders that contain different Job Tickets:
• My Tasks folder: Personalized Job Tickets assigned to your signed in user ID.
• Shared Tasks folder: Shared Job Tickets assigned to a group of individuals.
You can respond to Job Tickets in order to sort them into Job Ticket Folders. By default, the folders are All, New, Started, and Completed. Check with your dealer or system administrator for an additional 10 folders.
Job Tickets are retained even after the radio is turned off and turned on again.
All Job Tickets are located in the All folder. Depending on how your radio is programmed, Job Tickets are sort by their priority level followed by time received. New Job Tickets, Job Tickets with recent changes in state, and Job Tickets with the highest priority are listed first.
Upon reaching the maximum number of Job Tickets, the next Job Ticket automatically replaces the last Job Ticket in your radio. Your radio supports a maximum of 100 or 500 Job Tickets, depending on your radio model. Check with your dealer or system administrator for more information. Your radio automatically detects and discards duplicated Job Tickets with the same Job Ticket ID.
Depending on the importance of the Job Tickets, the dispatcher adds a Priority Level to them. There are three priority levels: Priority 1, Priority 2, and Priority 3. Priority 1 has the highest priority and Priority 3 has the lowest priority. There are also Job Tickets with no priority.
Your radio updates accordingly when dispatcher makes the following changes:
• Modify content of Job Tickets.
• Add or edit Priority Level of Job Tickets.
• Move Job Tickets from folder to folder.
• Canceling of Job Tickets.
How do I access the Job Ticket Folder?
Follow the procedure to access the Job Ticket folder.
1. Do one of the following:
• Press the programmed Job Ticket button. Proceed to step 3.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Job Tickets. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required folder (e.g., All, New, Started, Completed). Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required Job Ticket. Press the OK button to select.
How do I log In or Out of the Remote Server?
This feature allows you to log in and log out of the remote server by using your user ID.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Log In (or Log Out if already logged in). Press the OK button to select.
If you are already logged in, menu displays Log Out.
The display shows a transitional mini notice, indicating the request is in progress.
3. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
How do I create Job Tickets?
Your radio is able to create Job Tickets, which are based on a Job Ticket template and send out tasks that need to be performed.
CPS programming software is required to configure the Job Ticket template.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Job Tickets. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Create Ticket. Press the OK button to select.
(Follow prompts based on the configured template to fill in and send the ticket)
How do I respond to Job Tickets?
Follow the procedure to respond to job tickets on your radio.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Job Tickets. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required folder. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required job ticket. Press the OK button to select.
5. Press the OK button once more to access the sub-menu.
You can also press the corresponding number key (1–9) to Quick Reply.
6. Press the Up or Down arrow button to navigate to the required response option (e.g., Accept, Reject, Start, Complete, Quick Reply option). Press the OK button to select.
The display shows a transitional mini notice, indicating the request is in progress.
7. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
How do I send Job Tickets using a single Job Ticket Template?
If your radio is configured with one Job Ticket template, perform the following actions to send the Job Ticket.
1. Use the keypad to type the required room number (or other initial data as per template). Press the OK button to select.
2. Press the Up or Down arrow button to navigate to Room Status (or next field as per template). Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required option for this field. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Send. Press the OK button to select.
The display shows a transitional mini notice, indicating the request is in progress.
5. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
How do I send Job Tickets using more than one Job Ticket Template?
If your radio is configured with more than one Job Ticket template, perform the following actions to send the Job Tickets.
1. Press the Up or Down arrow button to navigate to the required template/option. Press the OK button to select.
(Follow prompts based on the selected template to fill in the details)
2. Press the Up or Down arrow button to navigate to Send. Press the OK button to select.
The display shows a transitional mini notice, indicating the request is in progress.
3. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
How do I delete Job Tickets?
Follow the procedure to delete job tickets on your radio.
1. Do one of the following:
• Press the programmed Job Ticket button. Proceed to step 4 (likely navigating to the specific ticket first).
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Job Tickets. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required folder. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the All folder (or specific folder containing the ticket). Press the OK button to select.
5. Press the Up or Down arrow button to navigate to the required Job Ticket. Press the OK button to select.
6. Press the OK button again while viewing the Job Ticket.
7. Press the Up or Down arrow button to navigate to Delete. Press the OK button to select.
The display shows a transitional mini notice, indicating the request is in progress.
8. Wait for acknowledgment (or confirmation).
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
How do I delete all Job Tickets?
Follow the procedure to delete all job tickets on your radio.
1. Do one of the following:
• Press the programmed Job Ticket button. Proceed to step 3.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Job Tickets. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required folder (usually ‘All’ for deleting all). Press the OK button to select.
4. Press the Up or Down arrow button to navigate to All folder. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Delete All. Press the OK button to select.
6. Do one of the following:
• Press the Up or Down arrow button to navigate to Yes. Press the OK button to select. The display shows a positive mini notice.
• Press the Up or Down arrow button to navigate to No. Press the OK button to select. The radio returns to the previous screen.
What is Privacy feature?
This feature helps to prevent eavesdropping by unauthorized users on a channel by the use of a software-based scrambling solution. The signaling and user identification portions of a transmission are not scrambled.
Your radio must have privacy enabled on the channel to send a privacy-enabled transmission, although this is not a necessary requirement for receiving a transmission. While on a privacy-enabled channel, the radio is still able to receive clear or unscrambled transmissions.
Some radio models may not offer Privacy feature, or may have a different configuration. Check with your dealer or system administrator for more information.
Your radio supports two types of privacy, but only one can be assigned to your radio. They are:
• Basic Privacy
• Enhanced Privacy
To unscramble a privacy-enabled call or data transmission, your radio must be programmed to have the same Privacy Key for Basic Privacy, or the same Key Value and Key ID for Enhanced Privacy as the transmitting radio.
If your radio receives a scrambled call that is of a different Privacy Key, or different Key Value and Key ID, you either hear a garbled transmission for Basic Privacy or nothing at all for Enhanced Privacy.
On a privacy-enabled channel, your radio is able to receive clear or unscrambled calls, depending on how your radio is programmed. In addition, your radio may play a warning tone or not, depending on how it is programmed.
The green LED lights up when the radio is transmitting, and blinks rapidly when the radio is receiving an ongoing privacy-enabled transmission.
NOTICE: This feature is not applicable in Citizens Band channels that are in the same frequency.
How do I turn Privacy On or Off?
Follow the procedure to turn privacy on or off on your radio.
1. Do one of the following:
• Press the programmed Privacy button. Skip the proceeding steps.
• Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Settings. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to <required privacy> (e.g., Privacy). Press the OK button to select.
• If privacy is on, display shows a checkmark beside Enabled.
• If privacy is off, display shows empty box beside Enabled.
(The actual selection step might involve choosing On/Off similar to other features)
What is Response Inhibit?
This feature helps prevent your radio from responding to any incoming transmissions.
NOTICE: Contact your dealer to determine how your radio has been programmed.
If enabled, your radio does not generate any outgoing transmissions in respond to incoming transmissions, such as Radio Check, Call Alert, Radio Disable, Remote Monitor, Automatic Registration Service (ARS), Responding to Private Messages, and Sending GNSS location reports.
Your radio cannot receive Confirmed Private Calls when this feature is enabled. However, your radio is able to manually send transmission.
How do I turn Response Inhibit On or Off?
Follow the procedure to enable or disable Response Inhibit on your radio.
Press the programmed Response Inhibit button.
If successful:
• A positive indicator tone sounds.
• The display shows a momentary positive mini notice (indicating the new state, e.g., Inhibit On).
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a momentary negative mini notice (indicating the new state, e.g., Inhibit Off).
What is Multi-Site Control?
Your radio is able to search for sites and switch between sites when signal is weak or your radio is unable to detect any signal from the current site.
When the signal is strong, the radio remains on the current site.
This setting is applicable when your current radio channel is part of an IP Site Connect or Capacity Plus–Multi-Site configuration.
Your radio can perform either one of the following site searches:
• Automatic Site Search
• Manual Site Search
If the current channel is a multi-site channel with an attached roam list and is out of range, and the site is unlocked, your radio also performs automatic site search.
How do I enable Manual Site Search?
(The procedure is typically initiated via a programmed button or menu option, not detailed here.)
If the radio finds a new site, your radio shows the following indications:
• A positive tone sounds.
If the radio fails to find a new site, your radio shows the following indications:
• A negative tone sounds.
How do I turn Site Lock On or Off?
When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site.
Press the programmed Site Lock button.
If the Site Lock function is toggled on:
• You hear a positive indicator tone, indicating the radio has locked to the current site.
• The display shows Site Locked.
If the Site Lock function is toggled off:
• You hear a negative indicator tone, indicating the radio is unlocked.
• The display shows Site Unlocked.
How do I access the Neighbor Sites List?
This feature allows the user to check the adjacent sites list of the current home site. Follow the procedure to access the Neighbor Sites List:
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Utilities. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Radio Info. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Neighbor Sites. Press the OK button to select.
(The list of neighbor sites will be displayed)
What is the Security feature (Radio Disable/Enable)?
This feature allows you to enable or disable any radio in the system. For example, you may want to disable a stolen radio to prevent unauthorized users from using it, and enable the radio when it is recovered.
There are two ways to enable or disable a radio, with authentication and without authentication.
Authenticated Radio Disable is a purchasable feature. In Authenticated Radio Disable, verification is required when you enable or disable a radio. When your radio initiates this feature on a target radio with User Authentication, a passphrase is required. The passphrase is preprogrammed in the target radio through CPS.
You will not receive an acknowledgment if you press the Back button during Radio Enable or Radio Disable operation.
NOTICE: Check with your dealer or system administrator for more information on how your radio is configured.
How do I disable radios using the programmed button?
Follow the procedure to disable your radio.
1. Press the programmed Radio Disable button.
2. Press the Up or Down arrow button to navigate to the required alias or ID.
3. Press the OK button to select. One of the following scenarios occurs:
• The display shows a transitional mini notice, indicating the request is in progress. The green LED blinks. (Non-authenticated)
• A passphrase screen appears. (Authenticated)
Enter the passphrase. Press the OK button to proceed.
• If the passphrase is correct, the display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
• If the passphrase is incorrect, the display shows a negative mini notice, and returns to the previous screen.
4. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
How do I disable radios using the Contacts List?
Follow the procedure to disable your radio by using the Contacts list.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Radio Disable.
5. Press the OK button to select. One of the following scenarios occurs:
• The display shows a transitional mini notice, indicating the request is in progress. The green LED blinks. (Non-authenticated)
• A passphrase screen appears. (Authenticated)
Enter the passphrase. Press the OK button to proceed.
• If the passphrase is correct, the display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
• If the passphrase is incorrect, the display shows a negative mini notice, and returns to the previous screen.
6. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
How do I disable radios using the Manual Dial?
Follow the procedure to disable your radio by using the manual dial.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Manual Dial. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Radio Number. Press the OK button to select.
The first text line shows Radio Number:.
5. Enter the subscriber ID, and press the OK button to proceed.
6. Press the Up or Down arrow button to navigate to Radio Disable.
7. Press the OK button to select. One of the following scenarios occurs:
• The display shows a transitional mini notice, indicating the request is in progress. The green LED blinks. (Non-authenticated)
• A passphrase screen appears. (Authenticated)
Enter the passphrase. Press the OK button to proceed.
• If the passphrase is correct, the display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
• If the passphrase is incorrect, the display shows a negative mini notice, and returns to the previous screen.
8. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
How do I enable radios using the programmed button?
Follow the procedure to enable your radio.
1. Press the programmed Radio Enable button.
2. Press the Up or Down arrow button to navigate to the required alias or ID.
3. Press the OK button to select. One of the following scenarios occurs:
• The display shows Radio Enable and the subscriber alias or ID. The green LED lights up. (Non-authenticated)
• A passphrase screen appears. (Authenticated)
Enter the passphrase. Press the OK button to proceed.
• If the passphrase is correct, the display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
• If the passphrase is incorrect, the display shows a negative mini notice, and returns to the previous screen.
4. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
How do I enable radios using the Contacts List?
Follow the procedure to enable your radio by using the Contacts list.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required alias or ID. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Radio Enable.
5. Press the OK button to select. One of the following scenarios occurs:
• The green LED blinks. The display shows Radio Enable and the subscriber alias or ID. The green LED lights up. (Non-authenticated)
• A passphrase screen appears. (Authenticated)
Enter the passphrase. Press the OK button to proceed.
• If the passphrase is correct, the display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
• If the passphrase is incorrect, the display shows a negative mini notice, and returns to the previous screen.
6. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
How do I enable radios using the Manual Dial?
Follow the procedure to enable your radio by using the manual dial.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Contacts. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Manual Dial. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to Private Call (or Radio Number). Press the OK button to select.
The first text line shows Radio Number:.
5. Enter the subscriber ID, and press the OK button to proceed.
6. Press the Up or Down arrow button to navigate to Radio Enable.
7. Press the OK button to select. One of the following scenarios occurs:
• The green LED blinks. The display shows Radio Enable and the subscriber alias or ID. The green LED lights up. (Non-authenticated)
• A passphrase screen appears. (Authenticated)
Enter the passphrase. Press the OK button to proceed.
• If the passphrase is correct, the display shows a transitional mini notice, indicating the request is in progress. The green LED lights up.
• If the passphrase is incorrect, the display shows a negative mini notice, and returns to the previous screen.
8. Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows a positive mini notice.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows a negative mini notice.
What is the Lone Worker feature?
This feature prompts an emergency to be raised if there is no user activity, such as any radio button press or channel selection, for a predefined time.
Following no user activity for a programmed duration, the radio pre-warns you using an audio indicator once the inactivity timer expires.
If there is still no acknowledgment by you before the predefined reminder timer expires, the radio initiates an Emergency Alarm.
Only one of the following Emergency Alarms is assigned to this feature:
• Emergency Alarm
• Emergency Alarm with Call
• Emergency Alarm with Voice to Follow
The radio remains in the emergency state, allowing voice messages to proceed until action is taken. See Emergency Operation section for more information on ways to exit Emergency.
NOTICE: This feature is limited to radios with this function enabled. Check with your dealer or system administrator for more information.
What is Bluetooth® and how does it work with the radio?
This feature allows you to use your radio with a Bluetooth-enabled device (accessory) through a Bluetooth connection. Your radio supports both Motorola Solutions and Commercially available Off-The-Shelf (COTS) Bluetooth-enabled devices.
Bluetooth operates within a range of 10 m (32ft) line of sight. This is an unobstructed path between your radio and your Bluetooth-enabled device. For high degree of reliability, Motorola Solutions recommends to not separate the radio and the accessory.
At the fringe areas of reception, both voice and tone quality start to sound “garbled” or “broken”. To correct this problem, position your radio and Bluetooth-enabled device closer to each other (within the 10 m defined range) to re-establish clear audio reception. The Bluetooth function of your radio has maximum power of 2.5 mW (4 dBm) at the 10 m range.
Your radio can support up to three simultaneous Bluetooth connections with Bluetooth-enabled devices of unique types. For example, a headset, a scanner, a sensor device, and a PTT-Only Device (POD).
Refer to the user manual of your respective Bluetooth-enabled device for more details on the full capabilities of your Bluetooth-enabled device.
NOTICE: If disabled through CPS, all Bluetooth-related features are disabled and the Bluetooth device database is erased.
How do I turn Bluetooth On and Off?
Follow the procedure to turn Bluetooth on and off.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Bluetooth. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to My Status. Press the OK button to select.
The display shows On and Off. The current status is indicated by a checkmark.
4. Do one of the following:
• Press the Up or Down arrow button to navigate to On. Press the OK button to select. The display shows a checkmark beside On.
• Press the Up or Down arrow button to navigate to Off. Press the OK button to select. The display shows a checkmark beside Off.
How do I connect to Bluetooth devices?
Follow the procedure to connect to Bluetooth devices.
Turn on your Bluetooth-enabled device and place it in pairing mode.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Bluetooth. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Devices. Press the OK button to select.
4. Do one of the following:
• Press the Up or Down arrow button to navigate to the required device (if previously paired). Press the OK button to select.
• Press the Up or Down arrow button to navigate to Find Devices to locate available devices. Press the Up or Down arrow button to navigate to the required device. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Connect. Press the OK button to select.
Your Bluetooth-enabled device may require additional steps to complete the pairing. Refer to the user manual of your Bluetooth-enabled device.
The display shows Connecting to <Device>.
Wait for acknowledgment.
If successful:
• A positive indicator tone sounds.
• The display shows <Device> Connected and the Bluetooth Connected icon.
• The display shows a checkmark beside the connected device.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows Connecting Failed.
NOTICE: If pin code is required, see Accessing the Radio by Using Password section.
How do I connect to Bluetooth devices in Discoverable Mode?
Follow the procedure to connect to Bluetooth devices in discoverable mode.
Turn on your Bluetooth-enabled device and place it in pairing mode.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Bluetooth. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Find Me. Press the OK button to select. The radio can now be found by other Bluetooth-enabled devices for a programmed duration. This is called Discoverable Mode.
Wait for acknowledgment (from the connecting device).
If successful:
• A positive indicator tone sounds.
• The display shows <Device> Connected and the Bluetooth Connected icon.
• The display shows a checkmark beside the connected device.
If unsuccessful:
• A negative indicator tone sounds.
• The display shows Connecting Failed.
How do I disconnect from Bluetooth devices?
Follow the procedure to disconnect from Bluetooth devices.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Bluetooth. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Devices. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required connected device. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Disconnect. Press the OK button to select.
The display shows Disconnecting from <Device>.
NOTICE: Your Bluetooth-enabled device may require additional steps to disconnect. Refer to respective user manuals of any Bluetooth-enabled devices.
Wait for acknowledgment.
• A tone sounds.
• The display shows <Device> Disconnected and the Bluetooth Connected icon disappears.
• The checkmark disappears beside the connected device.
How do I switch the audio route between the internal radio speaker and a Bluetooth device?
Follow the procedure to toggle audio routing between internal radio speaker and external Bluetooth device.
Press the programmed Bluetooth Audio Switch button.
The display shows one of the following results:
• A tone sounds. The display shows Route Audio to Radio.
• A tone sounds. The display shows Route Audio to Bluetooth.
How do I view Bluetooth device details?
Follow the procedure to view device details on your radio.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Bluetooth. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Devices. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required device. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to View Details. Press the OK button to select.
(Details such as device name, address, etc., are displayed)
How do I delete a Bluetooth device name from the radio’s list?
You can remove a disconnected device from the list of Bluetooth-enabled devices.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Bluetooth. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to Devices. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the required (disconnected) device. Press the OK button to select.
5. Press the Up or Down arrow button to navigate to Delete. Press the OK button to select. The display shows Device Deleted.
How do I adjust the Bluetooth Mic Gain?
This feature allows the user to control the microphone gain value of the connected Bluetooth-enabled device.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Bluetooth. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to BT Mic Gain. Press the OK button to select.
4. Press the Up or Down arrow button to navigate to the BT Mic Gain type and the current values. Press the OK button to select. You can edit the values here.
5. Press the Up or Down arrow button to increase or to decrease values. Press the OK button to select.
What is Indoor Location?
NOTICE: Indoor Location feature is applicable for models with the latest software and hardware. Check with your dealer or system administrator for more information.
Indoor Location is use to keep track of the location of radio users. When Indoor Location is activated, the radio is in a limited discoverable mode. Dedicated beacons are used to locate the radio and determine its position.
How do I turn Indoor Location On or Off?
You can turn on or turn off Indoor Location by performing one of the following actions.
• Access this feature through the menu.
a. Press the OK button to access the menu.
b. Press the Up or Down arrow button to navigate to Bluetooth and press the OK button to select.
c. Press the Up or Down arrow button to navigate to Indoor Location and press the OK button to select.
d. Press the OK button to turn on Indoor Location.
The display shows Indoor Location On. You hear a positive indicator tone.
One of the following scenarios occurs:
• If successful, the Indoor Location Available icon appears on the Home screen display.
• If unsuccessful, the display shows Turning On Failed. You hear a negative indicator tone.
e. Press the OK button to turn off Indoor Location.
The display shows Indoor Location Off. You hear a positive indicator tone.
One of the following scenarios occurs:
• If successful, the Indoor Location Available icon disappears on the Home screen display.
• If unsuccessful, the display shows Turning Off Failed. You hear a negative indicator tone.
• Access this feature by using the programmed button.
a. Long press the programmed Indoor Location button to turn on Indoor Location.
The display shows Indoor Location On. You hear a positive indicator tone.
One of the following scenarios occurs:
• If successful, the Indoor Location Available icon appears on the Home screen display.
• If unsuccessful, the display shows Turning On Failed. If unsuccessful, you hear a negative indicator tone.
b. Press the programmed Indoor Location button to turn off Indoor Location.
The display shows Indoor Location Off. You hear a positive indicator tone.
One of the following scenarios occurs:
• If successful, the Indoor Location Available icon disappears on the Home screen display.
• If unsuccessful, the display shows Turning Off Failed. If unsuccessful, you hear a negative indicator tone.
How do I access Indoor Location Beacons Information?
Follow the procedure to access Indoor Location beacons information.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Bluetooth and press the OK button to select.
3. Press the Up or Down arrow button to navigate to Indoor Location and press the OK button to select.
4. Press the Up or Down arrow button to navigate to Beacons and press the OK button to select.
The display shows the beacons information.
What is the Notification List?
Your radio has a Notification list that collects all your unread events on the channel, such as unread text messages, telemetry messages, missed calls, and call alerts.
The display shows the Notification icon when the Notification list has one or more events.
The list supports a maximum of 40 unread events. When the list is full, the next event automatically replaces the oldest event. After the events are read, they are removed from the Notification list.
For text messages, missed calls, and call alert events, the maximum number of notifications are 30 text messages and 10 missed calls or call alerts. This maximum number depends on individual feature (job tickets or text messages or missed calls or call alerts) list capability.
How do I access the Notification List?
Follow the procedure to access the Notification list on your radio.
1. Press the OK button to access the menu.
2. Press the Up or Down arrow button to navigate to Notification. Press the OK button to select.
3. Press the Up or Down arrow button to navigate to the required event. Press the OK button to select.
Long press the Home button to return to the Home screen.
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