FREE ENGLISH LUMENS VC-A61PN (01) PDF USER GUIDE

FREE ENGLISH LUMENS VC-A61PN (01) PDF USER MANUAL

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FREE ENGLISH LUMENS VC-A61PN (01) PDF OWNER MANUAL

FREE ENGLISH LUMENS VC-A61PN (01) PDF REFERENCE GUIDE

FREE ENGLISH LUMENS VC-A61PN (01) PDF INSTRUCTION GUIDE

FREE ENGLISH LUMENS VC-A61PN (01) PDF REFERENCE MANUAL

FREE ENGLISH LUMENS VC-A61PN (01) PDF INSTRUCTION MANUAL

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What are the basic safety instructions for operating the camera?

Always follow these safety instructions when using the product:
  1. Operation
    • Please use the product in the recommended operating environment, away from water or source of heat.
    • Do not place the product in tilted position or unstable trolley, stand or table.
    • Please clean the dust on the power plug prior to usage. Do not insert the product’s power plug into a multiplug to prevent sparks or a fire.
    • Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from overheating.
    • Do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards. Refer all servicing to licensed service personnel.
    • Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations happen:
      • If the power cords are damaged or frayed.
      • If liquid is spilled into the product or the product has been exposed to rain or water.
  2. Installation
    • For security considerations, please make sure the standard hanging rack you bought is in line with UL or CE safety approbations and installed by technician personnel approved by agents.
  3. Storage
    • Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the plug.
    • Unplug the product during thunderstorms or if it is not going to be used for an extended period.
    • Do not place the product or accessories on top of vibrating equipment or heated objects.
  4. Cleaning
    • Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for cleaning.
  5. Batteries (for products or accessories with batteries)
    • When replacing batteries, please only use similar or the same type of batteries.
    • When disposing of batteries or products, please adhere to the relevant instructions in your country or region for disposing of batteries or products.

What do the warning symbols on the camera mean?

  • Lightning Bolt Symbol: This symbol indicates that this equipment may contain dangerous voltage which could cause electric shock. Do not remove the cover (or back). No user-serviceable parts inside. Refer servicing to licensed service personnel.
  • Exclamation Mark Symbol: This symbol indicates that there are important operating and maintenance instructions in this User Manual with this unit.

What compliance warnings should I be aware of?

  • FCC Warning: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • IC Warning: This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.
  • EN55032 CE Warning: Operation of this equipment in a residential environment could cause radio interference.
  • KC Warning: This equipment is Industrial (Class A) electromagnetic wave suitability equipment and seller or user should take notice of it, and this equipment is to be used in the places except for home.

What items are included in the package?

The package contains the following items:
  • VC-A61P / VC-A61PN Camera
  • M3 Screws (Silver x8 / Black x2)
  • Remote Control
  • Power Cord (Appearance may vary depending on country/region)
  • Power Adapter
  • RS-422 Connector
  • Metal Plate A
  • Metal Plate B

What are the functions of the components on the front of the camera?

NO. Item Function Descriptions
1. Tally indicator light Display the tally light status of the camera
2. Camera lens 30x HD camera lens
3. Power LED indicator Display the status of the camera
4. Standby LED indicator Display the status of the camera

What are the functions of the ports and components on the back of the camera?

NO. Item Function Descriptions
5. RS-232 input RS-232 input port, at most 7 cameras can be connected in a serial connection
6. RS-232 output RS-232 output port, at most 7 cameras can be connected in a serial connection
7. Kensington lock hole Lock hole of safety lock
8. IR SELECT The remote control ID setting is only controlled after corresponding to the Camera Select on the remote control
9. DC 12 V power Port DC power supply connecting port
10. Ethernet port Network cable port supports routers or hubs of PoE+ (IEEE 802.3at) with power supply
11. Audio input Support Line In/Mic In
12. OUTPUT Switch Adjust the resolution setting. The default is 1080p/59.94
13. RS-422 Port RS-422 connecting port, at most 7 cameras can be connected in a serial connection
14. HDMI output HDMI output (Audio output supported)
15. 3G-SDI output 3G-SDI output (Audio output supported) *Support the audio output of 48 KHz only/resolutions up to 1080p 59.94/50

What is the function of the component on the bottom of the camera?

NO. Item Function Descriptions
16. Tripod lock hole The camera is mounted on a (specification) 1/4” – 20 UNC tripod

How do the LED indicators show the camera status?

Status Power Standby
Startup in progress (initialization) Green light Orange light
In use Green light No indicator
In standby mode No indicator Orange light

How can the Tally Indicator Light function be enabled?

The tally indicator light function can be enabled through RS-232 command. Please refer to the RS-232 command set document.

What preparations are needed before installing the camera?

Installation and connection of the HD camera requires special skills. If installing by yourself, follow necessary steps, ensure steady and tight installation, and pay attention to safety.
  1. Ensure the safety of the installation environment. Do not install on an unstable ceiling or where the device might fall.
  2. Check that all accessories listed in the package contents are present and intact. Contact the supplier if anything is missing.
  3. Choose a proper installation place in advance based on these requirements:
    • Confirm the position for the object to be captured.
    • Confirm whether the camera is set at a proper distance from other light sources.

How do I install the camera on a desk?

  1. Precautions:
    • Install the machine on a flat desk.
    • Do not grab the camera head by hand when handling the device.
    • Do not rotate the camera head by hand; improper rotation may result in breakdown of the camera.
  2. Installation Steps:
    1. Adjust the DIP switch first before installation (refer to Chapter 7 DIP Switch Setting).
    2. Place the camera directly on a flat desk to ensure normal vertical and horizontal operation.

What are the camera’s dimensions and weight?

  • Size (L x W x H): 174 x 187 x 190 mm
  • Weight: 2.0 Kg
  • Max Rotation Dimension (approx): Width 186.1 mm, Height 199.1 mm

What parts and equipment are required for ceiling installation?

  1. Accessories in the box (Metal plates A, B, M3 screw silver x 8, black x 2)
  2. Screw for locking on ceiling mounted hanger x 4 (Note: Hanger not included, must be purchased separately)
  3. Drilling machine, screw driver, ladder

What precautions should be taken for ceiling installation?

  1. Before installation, confirm the orientation of the machine relative to the object to be captured.
  2. It is recommended that the machine be set at a distance of more than 1.5 meters away from the object to be captured. Adjust for the best distance according to the lens magnification.
  3. The machine (including metal plates) weighs about 2.5 kg. Use a hanger that has obtained UL security approval to prevent the machine from falling down.
  4. Check whether the camera is installed securely on a regular basis.

How do I install the camera on the ceiling?

  1. Adjust the resolution using the DIP switch first (refer to Chapter 7 DIP Switch Setting).
  2. Fix metal plate A onto the camera base using 4 M3 silver screws.
  3. Lock metal plate B onto the ceiling mounted hanger.
    • Caution: Use a hanger that has obtained UL security approval.
    • Reserve a hole for the connecting wires of the camera.
  4. Combine metal plate A and metal plate B:
    1. Push metal plate A (attached to the camera) up to the ceiling hanger (with plate B attached) and then slide it to the right to latch plate B.
    2. Secure the plates together with 2 M3 silver screws and 1 M3 black screw.

How do I remove the camera from the ceiling mount?

  1. Remove the connecting wires from the camera.
  2. Uninstall the camera together with the ceiling mount assembly. Loosen the three screws (2 silver, 1 black) that fix metal plates A and B together.
  3. Push the camera (with plate A) to the left to unlatch it from plate B (still attached to the hanger).
  4. Remove the screws holding plate B to the hanger and the screws holding plate A to the camera if needed.

How do I connect the camera to a PC for video conferencing?

Connect the camera’s HDMI output or 3G-SDI output to the corresponding input on your PC or video conferencing equipment (like an MTU – Multipoint Teleconference Unit).
Remark: SDI supports the audio output of 48 KHz / resolutions up to 1080p 59.94/50.

How do I connect the camera to an HDTV or computer monitor?

Connect the camera’s HDMI output port to the HDMI input port on your HDTV or computer monitor using an HDMI cable.

How do I connect the camera to the Internet?

Connect the camera’s Ethernet port to your network router or hub using a network cable. For details on web page connection settings and description, please refer to Chapter 6 Network Function Settings Description in the PDF.

How do I connect an external audio source?

Connect your audio source (MIC or audio mixer) to the AUDIO IN port on the camera using an appropriate audio cable. Set the [Audio In] option in the OSD (On-Screen Display) menu to reflect the type of input device connected (Line In/Mic In).

How do I connect cameras using RS-232?

You can connect up to 7 Lumens cameras in a serial (daisy-chain) configuration using the RS-232 IN and OUT ports.
  1. Connect the RS-232 OUT port of your controller (e.g., PC) to the RS-232 IN port of the first camera.
  2. Connect the RS-232 OUT port of the first camera to the RS-232 IN port of the second camera.
  3. Continue connecting OUT to IN for subsequent cameras (up to 7 total).
RS-232 Pin Definitions:
RS-232 IN Pins Instructions
NOPinsSignals
1DTRData Transmission Reade
2DSRData Set Reade
3TXDTransmit Data
4GNDGround
5RXDReceive Data
6GNDGround
7IR OUTIR Commander Signal
8N.C.No Connection

RS-232 OUT Pins Instructions
NOPinsSignals
1DTRData Transmission Reade
2DSRData Set Reade
3TXDTransmit Data
4GNDGround
5RXDReceive Data
6GNDGround
7OPENReserved
8OPENReserved

RS-232 Connection Instructions (Example: VC to PC)
RS-232 IN of VCRS-232 of PC
1. DTR->1. CD
2. DSR->6. DSR
3. TXD->2. RXD
4. GND->5. GND
5. RXD->3. TXD
6. GND->4. DTR
7. IR OUT->7. RTS
8. N.C.8. CTS
9. RI

RS-232 Connection Instructions (Example: Camera to Camera)
RS-232 OUT of Last CameraRS-232 IN of Next Camera
1. DTR->1. DTR
2. DSR->2. DSR
3. TXD->5. RXD
4. GND->4. GND
5. RXD->3. TXD
6. GND->6. GND
7. OPEN->7. IR OUT
8. OPEN->8. N.C.

How do I connect cameras using RS-422?

You can connect up to 7 Lumens cameras in a serial (daisy-chain) configuration using the RS-422 port and the provided connector.
Caution: When RS-422 connection is being used, do not use RS-232 connection.
Wire the RS-422 connector according to the pin functions and connect your controller and cameras in sequence.
RS-422 Pins Instructions:
Pin NO.Function
1RXD OUT-
2RXD OUT+
3TXD OUT-
4TXD OUT+
5GND
6RXD IN-
7RXD IN+
8TXD IN-
9TXD IN+

RS-422 Serial Connection: Up to seven cameras can be daisy-chained. Connect the appropriate OUT pins from the controller or previous camera to the IN pins of the next camera, ensuring proper signal matching (+ to +, – to -, GND to GND). Refer to the diagrams in the PDF for specific controller types (Lumens Compact Camera Controller, SONY Compact Camera Controller).

How do I wire the RS-422 connector?

  1. Hold the two sides of the RS-422 connector and pull it out from the camera port.
  2. Peel off a section of copper wire (AWG Nos. 28 to 18) for each connection needed.
  3. Insert the bare end of each wire into the corresponding numbered hole on the connector block.
  4. Use a small flat screwdriver to tighten the screw above each hole, securing the wire in place.
  5. Insert the wired RS-422 connector back into the RS-422 port on the camera. The connection is now complete.

What are the functions of the remote control buttons?

ItemDescription
◄,►,▲,▼Move the lens
Back LightTurn on/off back light compensation
Camera select (1, 2, 3)Choose Camera ID 1 ~ 3
Focus-Manual / Far/Near (+, -)Turn on manual focus to adjust the focal length
Focus-Auto (AF)Auto Focus
FreezeFreeze the screen
Home-EnterGo back to the main page / Execute
InfoStatus information
L/R Direction SetL/R Direction / Normal
MenuDisplay OSD menu
MirrorRotate the image (OFF / Mirror / Flip / Rotate)
Pan/Tilt ResetClear the Pan / Tilt setting
PictureSwitch image effect (OFF / Neg / B&W)
PowerPower Switch
Preset (followed by 0-9)Appoint an ID (0 ~ 9) to save the current position data
Reset (followed by 0-9)Appoint an ID (0 ~ 9) to delete the current position data
Zoom-Fast (+)Adjust image size
Zoom-Slow (-)Fine-tune image size

How do I access and navigate the OSD Setting Menu?

Press the [Menu] button on the remote control to enter the setting menu. Use the arrow keys (▲▼◄►) to navigate through the menu options and levels. Press [Home-Enter] to select an option or confirm a setting. The bold underlined values in the following tables indicate the default settings.

What are the OSD settings available under ‘Exposure’?

2nd Level Minor Items3rd Level Adjustment ValuesFunction Descriptions
Mode 1. Full Auto
2. Shutter Pri
3. Iris Pri
4. Manual
Exposure mode setting
Exposure Comp. On / Off AE Level
Exposure Comp. Level -5 ~ 0 ~ 5 The value can be adjusted after Exposure Comp. is activated
Spot Light On / Off
Spot Light Position X (0~6) Y (0~4) The value can be adjusted after Spot Light is activated
Shutter Pri Adjustable when the Exposure mode is set to Shutter Pri
60/30 mode | 50/25 mode
1/10000 | 1/10000
1/5000 | 1/5000
1/3000 | 1/3000
1/2500 | 1/2500
1/2000 | 1/1750
1/1500 | 1/1250
1/1000 | 1/1000
1/725 | 1/600
1/500 | 1/425
1/350 | 1/300
1/250 | 1/215
1/180 | 1/150
1/120 | 1/120
1/100 | 1/100
1/90 | 1/75
1/60 | 1/50
1/30 | 1/25 … down to 1/1 | 1/1
Iris Pri Adjustable when the Exposure mode is set to Iris Pri
1. F1.6
2. F2
3. F2.2
4. F2.7
5. F3.2
6. F3.8
7. F4.5
8. F5.4
9. F6.3
10. F7.8
11. F9
12. F11
13. F13
14. F16
15. F18
16. Close
Manual Gain Adjustable when the Exposure mode is set to Manual
1. 0 dB
2. 3 dB
3. 6 dB
… up to 16. 45 dB
Manual Speed Manually set the shutter. Adjustable when Exposure mode is set to Manual
60/30 mode | 50/25 mode
1/10000 | 1/10000
… down to 1/100 | 1/100
Manual Iris Manually set the iris. Adjustable when Exposure mode is set to Manual
1. F1.6
… up to 5. F3.2
… up to 16. Close
Gain Limit Max. limit value of electron gain. Adjustable when Exposure mode is Full Auto or Shutter Pri.
1. 9 dB
… up to 7. 27 dB
… up to 13. 45 dB
Iris Limit Max. limit value of iris. Adjustable when Exposure mode is Full Auto or Shutter Pri.
1. F2.2
2. F2.7
3. F3.2
4. F3.8
5. F4.5
6. F5.4
7. F6.3
8. F7.8
9. F9
10. F11

What are the OSD settings available under ‘White Balance’?

2nd Level Minor Items3rd Level Adjustment ValuesFunction Descriptions
WDR 1. Off
2. 1
3. 2
4. 3
Wide Dynamic Range setting
Smart AE On/Off Available when “Auto Focus-Smart AF” is on
Mode 1. Auto
2. Indoor
3. Outdoor
4. One Push WB
5. ATW
6. Manual
7. Sodium Lamp
8. 3000K
9. 4300K
10. 5000K
11. 6500K
12. 8000K
Select the color temperature mode.
1. 4000k ~ 7000k
2. 3200k
3. 5800k
4. 1700k ~ 10000k
5. 1700k ~ 10000k
6. Custom
7. 2800k
One Push Trigger ENTER One push trigger (when Mode is One Push WB)
Manual Red 0 ~ C ~ 128 Adjustable when the white balance mode is set to Manual
Manual Blue 0 ~ C ~ 128 Adjustable when the white balance mode is set to Manual

What are the OSD settings available under ‘Picture’?

2nd Level Minor Items3rd Level Adjustment ValuesFunction Descriptions
Picture effect 1. Off
2. Neg
3. B & W
Select picture effect
Sharpness 0 ~ A ~ 14 Adjust image sharpness
2D NR 1. Off
2. 1
3. 2
4. 3
2D Noise Reduction level
3D NR 1. Off
2. Low
3. Typ
4. Max
3D Noise Reduction level
Image Mode 1. Standard
2. LED Mode
3. Custom
The user may customize his/her desired image mode
Image Mode Load ENTER Load parameters for Custom mode. Adjustable when Image mode is set to Custom. After selected, the corresponding Image mode parameters will be read and applied to Custom.
Brightness 0 ~ A ~ 15 Adjustable when the Image mode is set to Custom
Hue 0 ~ A ~ 15 Adjustable when the Image mode is set to Custom
Saturation 0 ~ A ~ 15 Adjustable when the Image mode is set to Custom
Gamma 0 ~ A ~ 3 Adjustable when the Image mode is set to Custom

What are the OSD settings available under ‘Pan Tilt Zoom’?

2nd Level Minor Items3rd Level Adjustment ValuesFunction Descriptions
Pan/Tilt Limit On / Off Turn on/off the angle limit setting
Pan Right Limit 0 ~ 170 Limit the right angle (active when Pan/Tilt Limit is On)
Pan Left Limit -170 ~ 0 Limit the left angle (active when Pan/Tilt Limit is On)
Tilt UP Limit 0 ~ 90 Limit the upward angle (active when Pan/Tilt Limit is On)
Tilt Down Limit -30 ~ 0 Limit the downward angle (active when Pan/Tilt Limit is On)
Pan Flip On / Off Activate the reverse Pan command
Tilt Flip On / Off Activate the reverse Tilt command
Preset Speed 1. 5 deg/sec
2. 25 deg/sec
3. 50 deg/sec
4. 80 deg/sec
5. 120 deg/sec
6. 160 deg/sec
7. 200 deg/sec
8. 300 deg/sec
Set the rotation speed of the cradle head when Preset is executed
Preset Mode Default / PTZ Only ■ Default: Call the preset, execute Pan/Tilt/Zoom/Focus + picture parameters setting
■ PTZ Only: Call the preset, only execute Pan/Tilt/Zoom/Focus
PTZ Speed Comp On / Off Set the Pan/Tilt moving speed to vary from the zoom position
D-Zoom Limit x1~x12 Set limits for digital zoom
PTZ Motion Sync On / Off After turning on, operate Preset to achieve PTZ Motion Sync.
Remark: This function will refer to the default speed setting, but may automatically adjust the speed due to the difference in PTZ movement range

What are the OSD settings available under ‘D-Effect’?

2nd Level Minor Items3rd Level Adjustment ValuesFunction Descriptions
Mirror / Flip 1. Off
2. Mirror
3. Flip
4. Mirror + Flip
Set the mode at which the image is turned

What are the OSD settings available under ‘Auto Focus’?

2nd Level Minor Items3rd Level Adjustment ValuesFunction Descriptions
AF Sensitivity 1. Low
2. Middle
3. High
For AF triggering speed, the higher the speed is, the faster AF is triggered

How do I troubleshoot common issues with the camera?

Problems Causes Solutions
Unable to display image on screen 1. Check if the power connection is correct, and if the camera is powered on.
2. Check if the output cable is correctly connected.
3. Check if the back-end device (e.g., capture card or monitor) is correctly set.
1. Make sure the power cord plug is fully inserted and the camera is not in standby mode (check LED status).
2. Reconnect the output cable.
3. Check the settings of the back-end device.
Abnormal screen image 1. Check if the output cable is correctly connected.
2. Check if the back-end device setting is correct.
1. Reconnect the output cable.
2. Check the settings of the back-end device.
Unable to control the camera using the remote control 1. Check if the camera selection ID corresponds to the remote control ID.
2. Check if the IR SELECT switch on the back of the camera is set correctly.
3. Check if the battery of the remote control is low.
1. Set the remote control ID to match the camera ID (1, 2, or 3).
2. Set the IR SELECT switch to match the remote control ID.
3. Replace the battery.
Unable to control the camera using RS-232/RS-422 1. Check if the control cable is correctly connected.
2. Check if the camera address, protocol, and baud rate settings are correct.
1. Reconnect the control cable according to the manual.
2. Check and correct the camera address, protocol, and baud rate settings via OSD menu or DIP switch.

How do I set the Auto Focus (AF) Frame?

You can set the AF Frame using the following options:
  1. Center: Focusing will be on the center of the screen.
  2. Full Frame: Focusing will be calculated based on the full screen.
  3. Auto: The camera automatically determines the focus area.
This setting determines the area the camera uses for autofocus calculation.

How does Zoom Tracking work?

Zoom Tracking sets the focus mode during lens zooming specifically when the camera is in Manual Focus (MF) mode. This function can only be enabled in Manual Focus mode. You can choose between:
  • Manual
  • Curve Tracking
  • Zoom Tracking

What is PTZ Assist?

PTZ Assist, when enabled (On), checks whether autofocus is enabled if there are any changes in Pan, Tilt, or Zoom (PTZ) while the camera is in Manual focus mode. Set to Off to disable this check.

How does Preset AF function?

Preset AF determines whether the camera executes an autofocus operation after restoring a preset position. Set to On to enable autofocus after restoring a preset, or Off to disable it.

What is SMART AF?

When SMART AF is turned On, the autofocus system will prioritize focusing on faces detected within the frame. Set to Off to disable face-priority autofocus.

How do I enable or disable DHCP?

To enable or disable the DHCP setting:
  1. Navigate to the DHCP setting in the menu.
  2. Use the left and right arrow keys to toggle between On (Enable) and Off (Disable).
  3. Press [ENTER] to apply the setting.

How do I modify Ethernet settings like IP Address, Subnet Mask, and Gateway?

To modify the IP Address, Subnet Mask, or Gateway:
  1. Navigate to the specific setting (e.g., IP Address) in the Ethernet menu.
  2. Press [ENTER] to enter modify mode.
  3. Select the segment or number to be modified using the up and down keys.
  4. Modify the value using the left and right keys or the numeric keys on the remote control.
  5. Repeat steps 3 and 4 for all segments.
  6. Press [ENTER] again to confirm the changes (this step might vary based on the OSD).
Default values are:
  • IP Address: 192.168.100.100
  • Subnet Mask: 255.255.255.0
  • Gateway: 192.168.100.254

How do I set the Audio Input type?

Navigate to the Audio In setting and choose between Line In or Mic In, depending on the type of audio source connected.

How do I enable or disable audio output?

Go to the Audio Enable setting and toggle between On (enable audio output) and Off (disable audio output).

How do I adjust the Audio Volume?

Navigate to Audio Volume and set the desired level using a scale typically ranging from 0 to A to 10 (specific scale might vary).

How do I enable and set Audio Delay?

If audio and video are out of sync, you can adjust the audio delay:
  1. Go to the Audio Delay setting and turn it On.
  2. Navigate to the Audio Delay Time (ms) setting.
  3. Set the delay time within the range of -1 to -500ms.
Remark: For the VC-A61PN model, NDI|HX must be turned off to support this function.

How do I set the Audio Encode Type?

Navigate to Encode Type under Audio settings and choose between:
  1. AAC
  2. G.711
Remark: For the VC-A61PN model, NDI|HX must be turned off to support this function.

How do I set the Audio Encode Sample Rate?

Go to the Encode Sample Rate setting and select the desired rate based on the chosen Encode Type:
  • 48 KHz (AAC)
  • 44.1 KHz (AAC)
  • 16 KHz (AAC)
  • 16 KHz (G.711)
  • 8 KHz (G.711)
Remark 1: SDI supports the audio output of 48 KHz only. Remark 2: For the VC-A61PN model, NDI|HX must be turned off to support this function.

How do I turn the on-screen display prompts on or off?

Navigate to the Prompt setting and select On to display prompt information or Off to hide it.

How do I enable or disable the IR Receiver?

Go to the IR Receive setting and select On to enable control via the IR remote or Off to disable it.

How do I turn the Tally Lamp on or off?

Navigate to the Tally Lamp setting and select On to enable the lamp or Off to disable it. Note that the behavior might also depend on the Tally CMMD Mode setting and RS232 commands.

What is the Tally CMMD Mode?

The Tally CMMD Mode setting determines if the indicator light (Tally Lamp) behavior is linked with RS232 commands.
  • Normal (Not linked): The indicator light switch and mode are set separately.
    • If the light is on but the default mode is off, an additional command is needed to set the light mode.
    • Setting the light mode when the indicator light is off will not trigger the light.
  • Link:
    • When the indicator light is turned on, the default mode is red light.
    • Setting the indicator light mode when the indicator light is off will turn on the indicator light.

How do I change the system language?

Go to the Language setting and choose between English or Chinese.

How do I set the camera’s Initial Position upon power on?

Navigate to Initial Position and select either:
  • Last MEM: The camera lens returns to the last operated position before power off.
  • 1st Preset: The camera lens returns to the first preset position (Preset 0) after POWER ON.

How do I configure the Control Device type?

Go to the Control Device setting and choose:
  • Encoder: For use with a tracking system.
  • Controller: For use with a joystick controller.

What does the Motionless Preset setting do?

When Motionless Preset is enabled (On), the screen output will Freeze when a Preset is executed (called). The Freeze will be released after the Preset movement is completed. Set to Off to disable this feature.

How do I select the Control Port interface?

Navigate to the Control Port setting and choose between RS-232 or RS-422, depending on the control interface being used.

How do I set the control Protocol?

Go to the Protocol setting and select either VISCA or Pelco D, depending on the control system or software requirements.

How do I set the Baud Rate for serial communication?

Navigate to Baud Rate and choose the transmission speed required for your control signal, typically 9600 or 38400. Ensure this matches the setting on your controller.

How do I set the VISCA Address?

When the Protocol is set to VISCA, go to VISCA Address and assign a camera ID address from 0 to 7.

How do I set the Pelco D Address?

When the Protocol is set to Pelco D, go to Pelco D Address and assign a camera ID address from 1 to 255.

How do I set the camera’s Output Mode (Resolution and Frame Rate)?

Navigate to the Output Mode setting in the menu. Select the desired resolution and frame rate from the available options. Available options include:
  • 3840×2160/59.94p
  • 3840×2160/50p
  • 3840×2160/29.97p
  • 3840×2160/25p
  • 1080p/59.94
  • 1080p/50
  • 1080p/29.97
  • 1080p/25
  • 720p/59.94
  • 720p/50
  • 720p/29.97 (Not supported on VC-A61PN)
  • 720p/25 (Not supported on VC-A61PN)
  • 1080i/59.94
  • 1080i/50
Remark: If you select 1080i/59.94 or 1080i/50, only the HDMI/SDI outputs will be 1080i, while the NDI output will be 1080p (e.g., HDMI 1080i60; NDI 1080p60).

How do I perform a Factory Reset?

Navigate to the Factory Reset option in the menu and select On (or Execute/Confirm depending on the interface) to resume the factory default settings. Select Off to cancel.

How can I view the camera’s current status?

Select the Status option in the menu to display the current setting status of the camera.

How do I connect the camera to a network via a switch or router?

  1. Connect one end of a network cable to the camera’s network port.
  2. Connect the other end of the network cable to a port on your network switch or router.
  3. Connect your computer to the same switch or router.
  4. Ensure the camera (if using DHCP) obtains an IP address from the router, or configure a static IP address on the camera within the same network range as your computer.

How do I connect the camera directly to a computer using a network cable?

  1. Connect one end of a network cable to the camera’s network port.
  2. Connect the other end directly to your computer’s network port.
  3. Change the IP address settings on your computer to be on the same network segment as the camera.
    • The camera’s factory-preset default IP address is typically 192.168.100.100.
    • Set your computer’s IP address to an unused address in the same range, for example, 192.168.100.101.
    • Set the Subnet Mask on your computer to 255.255.255.0.
    • You may need to set the Default Gateway on your computer, e.g., 192.168.100.1, although it might not be strictly necessary for a direct connection depending on your access method.
Refer to your computer’s operating system documentation for specific steps on changing network settings.

How do I access the camera’s web interface using a browser?

  1. Ensure the camera is connected to the network and powered on.
  2. Open a web browser on a computer connected to the same network.
  3. Enter the camera’s IP address in the browser’s address bar (e.g., http://192.168.100.100 for the default IP).
  4. Press Enter.
  5. You will be prompted for login credentials. Enter the administrator’s account and password.
    • Default Account: admin
    • Default Password: 9999
  6. For the first login, you may be required or prompted to change the default password via the Account Management section.

How do I view camera images using Lumens VMS Software?

  1. Download and Install: Download Lumens VMS software from the Lumens official website and install it on your computer.
  2. Network Setup: Ensure the camera and the computer running VMS are on the same network segment (e.g., both having IP addresses like 192.168.4.X).
  3. Turn off NDI|HX (for VC-A61PN): If using the VC-A61PN model, NDI|HX must be turned off in the camera’s settings (refer to Settings-Video section in the web interface) for VMS compatibility.
  4. Open VMS Software: Launch the Lumens VMS application.
  5. Search for Camera: Press the button for automatic device search (often depicted with a magnifying glass or network icon). The software will scan the network for compatible cameras.
  6. Connect to Camera: Once the camera appears in the device list (showing its name and IP address), click on it to select it.
  7. Start Operation: After selecting the camera, the software should connect, and you can start viewing the live image and controlling the camera through the VMS interface.

How can I view the camera’s video stream using an RTSP player (like VLC)?

You can use free software like VLC, QuickTime, or PotPlayer to view the camera’s RTSP streams.
  1. Turn off NDI|HX (for VC-A61PN): If using the VC-A61PN model, ensure NDI|HX is turned off in the camera’s settings (refer to Settings-Video section in the web interface) to enable RTSP streams.
  2. Identify the RTSP URL: The camera typically offers multiple streams with different codecs and ports. The common formats are:
    • Stream 1 (HEVC/H.265): `rtsp://[camera IP]:8554/hevc`
    • Stream 2 (H.264): `rtsp://[camera IP]:8557/h264`
    • Stream 3 (H.264): `rtsp://[camera IP]:8556/h264`
    Replace `[camera IP]` with the actual IP address of your camera (e.g., 192.168.100.100).
  3. Enable Password Authentication (Optional): If you have enabled password authentication in the camera’s network settings (Settings -> Network -> RTSP Setting), the URL format changes to include username and password:
    • `rtsp://Username:Password@[camera IP]:port/codec`
    • Example: `rtsp://admin:9999@192.168.100.100:8557/h264`
  4. Open Network Stream in Player:
    • In VLC: Go to Media -> Open Network Stream… (Ctrl+N).
    • Enter the complete RTSP URL (including authentication if needed) into the network URL field.
    • Click Play.

How do I view images using NDI Studio Monitor?

This is only applicable to the VC-A61PN model when NDI|HX is enabled.
  1. Enable NDI|HX: Ensure NDI|HX is turned On in the camera’s web interface (Settings -> Video -> NDI|HX). Note that enabling NDI|HX may disable other streaming methods like RTSP and ONVIF discovery by non-NDI tools.
  2. Install NDI Tools: Download and install the NDI Tools package from NewTek, which includes NDI Studio Monitor. You can find the tools at the NewTek website (e.g., searching for NDI Tools or using provided links like `http://new.tk/NDIHX-Driver-Win`).
  3. Launch NDI Studio Monitor: Open the NDI Studio Monitor application on a computer connected to the same network as the camera.
  4. Select Camera Source: NDI Studio Monitor should automatically discover NDI sources on the network. Right-click within the application or use its menu to select your VC-A61PN camera from the list of available NDI sources.
  5. View Image: The camera’s video feed should appear in the NDI Studio Monitor window.
For detailed NewTek product operation, visit the official NewTek website: https://www.newtek.com/

How do I log into the camera’s web page?

Access the camera’s IP address in a web browser. On the login screen:
  1. Username: Enter the user account (default: admin).
  2. Password: Enter the user password (default: 9999). Remember to change the default password upon first login via Account Management for security.
  3. Language selection: Choose your preferred language (English, Traditional Chinese, Simplified Chinese).
  4. Remember password (Optional): Check this box to save your login credentials in the browser for future sessions.
  5. Login: Click the Login button to access the administrator screen.

What are the functions available in the Live View section of the web interface?

The Live View screen provides the following controls and information:
No Item Function Descriptions VC-A61P VC-A61PN
1 Pan / Tilt setting Adjust the Pan/Tilt position of the camera screen V V
2 Zoom ratio Adjust the zoom-in or zoom-out ratio via scroll bar V V
3 Preview window Display the screen currently captured by the camera V Support when NDI|HX is Off
4 Preset setting Select the number first and then select SAVE or LOAD V V
5 PTZ Only Enable/Disable PTZ setting
■ Disable (Default): Call the preset, execute Pan/Tilt/Zoom/Focus + picture parameters setting
■ Enable: Call the preset, only execute Pan/Tilt/Zoom/Focus
V V
6 Switch to Full Screen Switch the preview window to full screen V Support when NDI|HX is Off
7 Power button Turn on or turn off the camera power V V

How do I manage user accounts in the web interface?

Navigate to “Add / Edit Users” under Settings.
  1. Add user account: Enter a new username and password, select the desired Authority level (Admin, Operator, or Viewer).
  2. Permission setting: The permissions for each user type are:
    User Type Admin Operator Viewer
    View images V V V
    Settings V V X
    Account management V X X
  3. Applying setting: Click OK or Apply to add the newly created user to the list of accounts.
  4. List of accounts: This section displays existing user accounts. You can:
    • Edit: Modify the user password and permissions (depending on your own privilege level).
    • Delete: Delete the user account.

How do I configure basic video settings like Resolution, HDMI Format, and Overlay?

Navigate to Settings -> Configuration.
Remark: Preview may not be supported when VC-A61PN NDI|HX is on.
  1. Resolution: Select the desired output resolution and frame rate. Supported resolutions include:
    • 3840×2160 59.94/50/29.97/25 fps
    • 1080P 59.94/50/29.97/25 fps
    • 720P 59.94/50/29.97/25 fps (VC-A61PN does not support 720p 29.97/25 fps)
    • 1080i 59.94/50fps
    Switching resolution requires a camera restart. Refresh the browser after restart.
    Remark: Selecting 1080i/59.94 or 1080i/50 results in HDMI/SDI outputting 1080i, while NDI outputs 1080p (e.g., HDMI 1080i60; NDI 1080p60).
  2. HDMI Format: Select the HDMI output color space: YUV422, YUV420, or RGB.
    Remark: YUV420 can only be activated when using 4K 59.94/50 resolution.
  3. Overlay: Configure on-screen display elements. Set the stream to display “date and time” or “custom content” and choose the display location (e.g., Top Left, Top Right).
  4. Apply: Click Apply to save and activate the modified settings.

How do I configure video stream settings (Camera Name, Location, NDI|HX, Streams)?

Navigate to Settings -> Video.
  1. Camera ID (Name): Modify the camera name (1-12 characters). Use only uppercase/lowercase letters and numbers; avoid “/” and spaces. Modifying this also changes the Onvif device name synchronously.
  2. Location: Set a location identifier (1-11 characters, e.g., Meeting Room 1). Use only uppercase/lowercase letters and numbers; avoid “/” and spaces. Modifying this also changes the Onvif device name synchronously.
  3. NDI|HX (VC-A61PN only): Turn NDI|HX On or Off.
    • On: Enables NDI output. ONVIF discovery and RTSP/RTMP/MPEG-TS/SRT streams may be disabled.
    • Off: Disables NDI output. Enables support for RTSP/RTMP/RTMPS/MPEG-TS/SRT streams and ONVIF discovery (but cannot be used with NDI Tools).
  4. Group Name (VC-A61PN with NDI|HX On): Assign the camera to NDI Access Manager groups. If no group is assigned, it defaults to ‘Public’. Use commas (,) to assign multiple groups (e.g., “default, 123, abc”). Studio Monitor will only discover the camera if it belongs to a group included in Access Manager’s receive settings.
  5. Stream 1 / Stream 2 / Stream 3 Tabs: Configure individual streaming outputs. Check “Enable StreamX” to activate. Set Codec (H.265/H.264), Resolution, Frame Rate, Bit Rate, Rate Control (CBR/VBR), and IP Ratio according to the table below.
  6. Preview window: Displays the current camera view (Support depends on NDI|HX status for VC-A61PN).
  7. Apply: Click Apply to save changes.
Streaming Parameter Settings Overview:
Function Streaming 1 Streaming 2 Streaming 3
Encode Format H.265 H.264
Resolution 4K / 1080P / 720P 1080P / 720P / 1080i 640 x 360
Frame Rate Setting according to the supported resolution
Bit Rate (kbps) Range 2,000 ~ 20,000 2,000 ~ 20,000 512 ~ 5,000
Bit Rate (kbps) Factory Default 7,000 7,000 1,000
Rate Control CBR/VBR
IP Ratio Setting according to the supported resolution

How do I adjust camera Exposure settings in the web interface?

Navigate to Settings -> Camera -> Exposure tab.
Remark: Preview may not be supported when VC-A61PN NDI|HX is on.
  • Zoom ratio: Adjust using the slider at the top.
  • Mode: Select the exposure control mode: Automatic, Shutter Priority, Aperture Priority, or Manual.
  • Exposure Comp. Level: Adjust the exposure compensation level when in an automatic or semi-automatic mode.
  • Gain: Set the gain limit (adjustable when Mode is set to Manual).
  • Iris: Control the aperture size (adjustable when Mode is set to Manual or Aperture Priority).
  • WDR: Set the Wide Dynamic Range level (Off, Low, Mid, High) to improve images in high-contrast scenes.
  • Shutter Speed: Set the shutter speed (adjustable when Mode is set to Manual or Shutter Priority).
  • Smart AE: Enable/Disable Smart Exposure. This feature is available when “Focus – SMART AF” is turned on.
Click Apply to save changes.

How do I adjust White Balance settings in the web interface?

Navigate to Settings -> Camera -> White Balance tab.
  • Mode: Select the color temperature mode:
    • Auto
    • Indoor
    • Outdoor
    • One Push WB
    • ATW (Auto Tracking White Balance)
    • Manual
    • Sodium Lamp
    • 3000K / 4300K / 5000K / 6500K / 8000K (Preset Kelvin values)
  • One Push Trigger: Click this button to perform a one-push white balance calibration when the Mode is set to “One Push WB”. Place a white object in front of the camera before triggering.
  • Manual Red/Blue: Manually adjust the blue and red color temperature levels when the Mode is set to “Manual”.
Click Apply to save changes.

How do I adjust Focus settings in the web interface?

Navigate to Settings -> Camera -> Focus tab.
  • Mode: Select Auto (autofocus) or Manual (manual focus).
  • Focus Range: Adjust the focusing range (only adjustable when Mode is set to Manual).
  • AF Sensitivity: Set the sensitivity/speed of the automatic focus adjustment (e.g., Low, Middle, High).
  • AF Frame: Set the area used for autofocus calculation (Auto, Center, Full Frame).
  • Zoom Tracking: Set the focus behavior during zooming when in Manual Focus mode (Manual, Curve Tracking, Zoom Tracking).
  • PTZ Assist: Turn On to enable autofocus check during PTZ changes in Manual mode, or Off to disable.
  • Smart AF: Turn On to prioritize focusing on faces, or Off to disable.
  • Preset AF: Turn On to perform autofocus after calling a preset, or Off to disable.
  • One Push AF: Click this button to perform a one-shot autofocus operation when the focus Mode is set to Manual.
Click Apply to save changes.

How do I configure image Mirror and Flip settings?

Navigate to Settings -> Camera -> Mirror tab.
  • Mirror: Select the desired automatic image flip mode:
    • Off: No automatic flipping.
    • Mirror: Horizontally flips the image.
    • Flip: Vertically flips the image.
    • Mirror+Flip: Horizontally and vertically flips the image.
    This is typically used for ceiling mounting or rear projection scenarios.
Click Apply to save changes.

How do I configure Pan, Tilt, and Zoom settings in the web interface?

Navigate to Settings -> Camera -> Pan Tilt Zoom tab.
  • Pan/Tilt Limit: Set limits for the camera’s pan and tilt range (On/Off and specific angle limits).
  • Pan/Tilt Flip: Individually set Pan Flip and Tilt Flip (On/Off) if needed for specific mounting orientations.
  • Preset Speed: Set the speed at which the camera moves when calling a preset position.
  • PTZ Speed Comp: Set whether the Pan/Tilt moving speed should vary based on the current zoom position (On/Off).
  • Initial Position: Choose where the camera points upon power-up (Last MEMory or 1st Preset = Preset 0).
  • Motionless Preset: Turn On to freeze the video output while moving to a preset, or Off for normal movement.
  • D-Zoom Limit: Set the maximum digital zoom limit (e.g., x1 to x12).
  • PTZ Motion Sync: After turning On, operating a Preset can achieve synchronized PTZ movement (specific behavior may vary).
Click Apply to save changes.

How do I configure the Tally Lamp settings via the web interface?

Navigate to Settings -> Camera -> Tally Lamp tab.
  • Tally Lamp: Enable or Disable the tally light function.
  • Tally CMMD Mode: Set how the tally light interacts with RS232 commands.
    • Normal (Not linked): Light switch/mode set separately from commands. Requires extra command if light is on but mode is off. Setting mode when light is off won’t trigger the light.
    • Link: Light turns red by default when on. Setting the mode when the light is off will turn the light on.
Click Apply to save changes.

What is IQ Sync?

IQ Sync is used to set the main synchronized device for image quality settings. This option is available/relevant when both “Exposure” and “White Balance” modes are set to “Auto”. Navigate to Settings -> Camera -> IQ Sync tab to configure if applicable. Click Apply to save changes.

How do I adjust Picture settings (Image Effects, Noise Reduction, etc.)?

Navigate to Settings -> Picture.
Remark: Preview may not be supported when VC-A61PN NDI|HX is on.
  • Picture Effect: Apply visual effects (Off, Neg, Black and White).
  • 2D NR: Adjust the level of 2D noise reduction.
  • 3D NR: Adjust the level/type of 3D noise reduction.
  • Image Mode: Select a predefined image profile (e.g., Default, Custom) or customize settings.
  • Image Mode Load: Reset picture parameters back to the factory default by selecting this item (available when custom settings are applied).
  • Gamma: Adjust the gamma level (adjustable when Image Mode is set to Custom).
  • Brightness: Adjust the image brightness (adjustable when Image Mode is set to Custom).
  • Hue: Adjust the image hue (adjustable when Image Mode is set to Custom).
  • Saturation: Adjust the image color saturation (adjustable when Image Mode is set to Custom).
  • Sharpness: Adjust the image sharpness (adjustable when Image Mode is set to Custom).
Click Apply to save changes.

How do I configure Audio settings in the web interface?

Navigate to Settings -> Audio.
No Item Function Descriptions VC-A61P VC-A61PN
1 Enable audio Turn on/off sound (audio input/embedding) V V
2 Audio In Type Set MIC In/Line In based on the connected source V V
3 Volume Adjust Volume level V V
4 Audio delay Turn On / Off audio signal delay feature V Support when NDI|HX is Off
5 Audio delay time Set the audio signal delay time (-1~-500ms) V
6 Encode type Select AAC / G.711 V Support when NDI|HX is Off
7 Encode sample rate Set Encode sample rate:
➤ 48 KHz (AAC)
➤ 44.1 KHz (AAC)
➤ 16 KHz (AAC)
➤ 16 KHz (G.711)
➤ 8 KHz (G.711)
V
Click Apply to save changes.

How do I configure Network settings (IP, DHCP, DNS, MAC)?

Navigate to Settings -> Network -> Network tab.
  • DHCP: Set to On to obtain IP settings automatically from a DHCP server, or Off to manually configure static IP settings. Changes to other network settings are only possible when DHCP is Off.
  • IPv4 Address: Enter the static IPv4 address if DHCP is Off.
  • IPv4 Netmask: Enter the subnet mask if DHCP is Off.
  • Gateway: Enter the default gateway address if DHCP is Off.
  • DNS: Enter the DNS server address if DHCP is Off.
  • IPv6 Settings: Configure IPv6 address and netmask if needed (typically obtained automatically if IPv6 is enabled on the network).
  • MAC Address: Displays the camera’s physical MAC address (read-only).
Click Apply to save changes. Note that changing IP settings will change the address used to access the web interface.

How do I set up RTMP/RTMPS streaming?

Navigate to Settings -> Network -> RTMP/RTMPS tab.
  1. Ensure the desired video and audio settings (resolution, codec, audio enable/type) are configured under the Video and Audio settings sections. Note that audio must be enabled (Settings -> Audio -> Enable audio: On) to stream audio via RTMP. Refer to the “Audio settings” section for details, especially for YouTube streaming requirements.
  2. RTMP URL: Paste the RTMP/RTMPS server address provided by your streaming service platform (e.g., YouTube, Facebook Live).
  3. Stream Key: Paste the stream key provided by your streaming service platform.
  4. Require Password Authentication (Optional): Check this box if your RTMP server requires authentication (less common for standard platforms). If checked, enter the required Account and Password.
  5. Review the displayed Encoder Type, Resolution Format, and Server Status.
  6. Click Apply. The camera will attempt to connect and stream to the specified server.
Note: This function may be disabled if NDI|HX is active on VC-A61PN.

How do I configure RTSP settings?

Navigate to Settings -> Network -> RTSP tab.
  • Enable Multicast: Check this box to enable RTSP multicast streaming. This is recommended if more than 4 clients need to watch the live video simultaneously. When enabled, configure:
    • IP Setting: Enter the multicast IP address (e.g., 239.255.0.0).
    • Netmask: Enter the multicast netmask (e.g., 255.255.0.0).
    Note: Multicast configuration might only be available when NDI|HX is On (specific model dependency).
  • Require Password Authentication: Check this box to protect RTSP streams with a password. The account password used is the same as the camera’s web login password. Refer to Account Management to add/revise the account information. See the “Using RTSP Player” section for the correct URL format with authentication.
Click Apply to save changes. Note: This function may be disabled if NDI|HX is active on VC-A61PN.

How do I set up MPEG-TS streaming?

Navigate to Settings -> Network -> MPEG-TS tab.
  1. Check the box “Enable MPEG-TS”.
  2. Stream Source: Select which internal stream (Stream 1, 2, or 3) to use as the source for the MPEG-TS output.
  3. MPEG-TS IP: Enter the destination IP address for the stream (can be unicast or multicast).
  4. Port: Enter the destination port number.
    Remark: The port number must be set in the range above 1024 with a maximum value of 9999. Avoid ports already used by the camera (e.g., 1935, 8080, 8554, 8556, 8557, 9090).
Click Apply to save changes. Note: This function may be disabled if NDI|HX is active on VC-A61PN.

How do I set up SRT streaming?

Navigate to Settings -> Network -> SRT tab.
  1. Check the box “Enable SRT Streaming”.
  2. Stream Source: Select which internal stream (Stream 1, 2, or 3) to use as the source for the SRT output.
  3. Connection Mode: Choose Caller, Listener, or Rendezvous depending on your workflow.
  4. URL / Stream ID / Latency / Encryption / Passphrase / Port: Configure these fields based on the selected Connection Mode and the requirements of the receiving end.
    • Port: The port number must be set in the range above 1024 with a maximum value of 9999. Avoid ports already used by the camera (e.g., 8554, 8557, 8556, 8555, 1935).
    • Latency: Delay time is adjustable from 20 to 8000 microseconds. The default value is 120 microseconds.
  5. Monitor the “Connect Status”.
Click Apply to save changes. SRT streaming will attempt to connect automatically upon startup if enabled. Note: This function may be disabled if NDI|HX is active on VC-A61PN.

How do I configure SNTP (Simple Network Time Protocol) settings?

Navigate to Settings -> Network -> SNTP tab.
  • SNTP Server: Enter the IP address or hostname of the SNTP server you wish to synchronize time with (e.g., pool.ntp.org).
Click Apply. Time synchronization settings are further managed under Settings -> Date / Time.

How do I change the camera’s HTTP and HTTPS ports?

Navigate to Settings -> Network -> Port Setting tab.
  • HTTP Port: Set the port for HTTP access (default is 80).
  • HTTPS Port: Set the port for HTTPS access (default is 81).
Remark: These settings can only be modified when the camera’s DHCP function is turned off (static IP is configured). Changing these ports will change the URL needed to access the web interface (e.g., http://[camera IP]:[new port]). Click Apply to save changes.

How do I enable and configure Tracking Data Output?

Navigate to Settings -> Network -> Tracking Data Out tab. This feature allows the camera to output its PTZ position information.
  1. Check the “Enable” box.
  2. Choose the output method:
    • Serial Output: Outputs data via the RS-232/RS-422 port. The protocol must be set to VISCA and the baud rate should be 38400 (configure these under Maintenance -> System Service).
    • IP Output: Outputs data via the network. Enter the Destination IP address and Port number of the receiving application.
Click Apply. Remark: The performance of the camera may be affected when Tracking Data Output is enabled.

How do I set the camera’s Date and Time?

Navigate to Settings -> Date / Time.
  • Time in Camera: Displays the current date and time set in the camera.
  • Set Time: Choose the method to set the time:
    • Set Manually: Enter the Date and Time manually.
    • Synchronize with Computer Time: Click this option to set the camera time according to the time on the computer accessing the web interface. The current computer time will be displayed.
    • Synchronize with SNTP Server: Enable this option to automatically synchronize the camera time with the SNTP server specified in the Network settings. Ensure the SNTP Server address (Settings -> Network -> SNTP) and Time Zone are correctly configured.
  • SNTP Server: Displays the currently configured SNTP server address (read-only here, set in Network settings).
  • Time Zone: Select the appropriate time zone for your location.
  • Automatically Adjust for Daylight Saving Time: Check this box if your region observes daylight saving time and you want the camera to adjust automatically.
Click Apply to save changes.

How do I upgrade the camera firmware?

The camera firmware can be upgraded via the web page.
  1. Download the correct firmware file and the FW upgrade manual from the Lumens official website.
  2. Navigate to Settings -> Maintenance -> FW Upgrade.
  3. Click “Choose File” or “Browse” and select the downloaded firmware file from your computer.
  4. Click the “Upgrade” button.
  5. Follow the instructions provided in the FW upgrade manual. Do not power off the camera during the upgrade process.

How can I check for camera errors?

Navigate to Settings -> Maintenance -> Error Log. If the camera encounters errors, an error code log will be listed here. Remark: If an error code appears, try clicking the “Clean” button to clear the log. Monitor if the issue occurs repetitively. Consult documentation or support if errors persist.

How do I configure 802.1x network security?

Remark: This feature is available on VC-A61P only; VC-A61PN does not support this feature. Navigate to Settings -> Maintenance -> Security.
  1. Check the “Enable” box next to “802.1x setting”.
  2. Configure the necessary parameters:
    • EAP Identify: Enter the identity credential.
    • EAP Password: Enter the password credential.
    • EAP method: Select the EAP authentication method supported by your network (e.g., PEAP).
    • CA certificate: Import the Certificate Authority certificate if required by your EAP method by clicking “Choose File” and uploading it. Issuer DN and Subject DN details may be displayed after import.
    • Available period: May display certificate validity period.
Click Apply. Remark: In order to enable this function, the network router/switch must support the 802.1x Protocol. Setting can be made after enabling.

How do I perform a Factory Reset via the web interface?

Navigate to Settings -> Maintenance -> System Service. Under the “Factory Reset” section, click the “Reset” button. This will resume the factory default settings for the web page configurations.

How can I save and load camera setting profiles?

Navigate to Settings -> Maintenance -> System Service. Under the “Setting Profile” section:
  • Save: Click “Save” to export the current web page setting parameters to a file on your computer.
  • Load: Click “Load”, then “Choose File” to select a previously saved setting profile file from your computer. Click Apply (or a similar confirmation button) to import and apply the settings from the file to the current camera. This is useful for configuring multiple cameras identically.

How do I configure serial communication protocol settings (RS-232/RS-422)?

Navigate to Settings -> Maintenance -> System Service. Under the section displaying communication settings (may be labeled Control Port or similar):
  • Control Port: Select RS-232 or RS-422 based on your connection.
  • Protocol: Select the control protocol (VISCA or Pelco D).
  • Baud Rate: Select the communication speed (e.g., 9600, 38400).
  • VISCA Address: Set the camera address (0-7) if using VISCA protocol.
  • Pelco D Address: Set the camera address (1-255) if using Pelco D protocol.
Click Apply to save the settings. Ensure these settings match those on your controller or control software.

How can I reboot the camera or schedule reboots?

Navigate to Settings -> Maintenance -> Reboot. Choose one of the following options:
  • Reboot: Click the “Reboot” button (next to option 1) to reboot the camera immediately.
  • Disable: Select this option (2) to disable any scheduled reboot settings.
  • Daily Reboot: Select this option (3), then set a specific time (HH:MM) for the camera to reboot automatically every day.
    Remark: To use Daily Reboot reliably, ensure the camera’s time is accurately set and synchronized, preferably using SNTP. Go to Settings -> Date / Time to complete the SNTP server synchronization and time setup.
  • Timing Reboot: Select this option (4), then choose an interval (e.g., 1 HR, 2 HR) for the camera to reboot periodically.
Click Apply to save the selected reboot setting.

Where can I find camera information like Firmware Version and Serial Number?

Navigate to the About section (usually accessible from the main menu or under Maintenance/Status). This page displays:
  • Camera ID: The name assigned to the camera.
  • Firmware Version: The current firmware version installed.
  • Detail Information: May display firmware version-related component information.
  • Serial No.: The camera’s unique serial number.
  • Uptime: Displays the total running time of the camera since the last reboot or power-off. (Timing continues during standby; resets on reboot/power-off).

How do I set the output resolution and frame rate using the OUTPUT DIP Switch?

Locate the OUTPUT DIP switch on the camera body. Set the rotary switch to the desired ID according to the table below. This setting takes effect based on the last executed action (DIP switch change or OSD/RS-232 command).
ID Resolution Frame Rate Remark
0 3840 x 2160p 29.97
1 25
2 1920 x 1080p 59.94
3 50
4 29.97
5 25
6 1280 x 720p 59.94
7 50
8 29.97 VC-A61PN does not support 720p 29.97/25 fps resolutions
9 25
A 1920x1080i 59.94 Select 1080i/59.94, 1080i/50, only HDMI/SDI outputs 1080i, while NDI will output 1080p e.g. HDMI 1080i60; NDI 1080p60
B 50
C Reserved Reserved
D
E
F

How do I set the IR Remote Control ID using the IR SELECT DIP Switch?

Locate the IR SELECT DIP switch (usually a 3-position switch) on the camera body. Set the switches to match the desired IR remote ID (1, 2, or 3). Both the camera and the IR remote must be set to the same ID for control.
ID Setting (Switch Position: 1 2 3)
1 OFF OFF OFF (Down Down Down)
2 ON OFF OFF (Up Down Down)
3 OFF ON OFF (Down Up Down)

Troubleshooting: The camera won’t boot up (no power signal). What should I check?

  1. Power Cord: Make sure the power cord is securely plugged into both the camera and a working power outlet.
  2. PoE+ Connection: If using Power over Ethernet (PoE), ensure your network switch or injector supports and provides PoE+ (IEEE 802.3at) power, as standard PoE might not be sufficient. Verify the PoE source is functioning correctly.

Troubleshooting: There is no image output from the camera. What are the possible causes?

  1. Power: Check the power supply (AC adapter or PoE) is correctly connected and functioning.
  2. Output Signals: Confirm the output signals (HDMI, SDI, IP Stream) you are trying to view are active and correctly configured in the camera settings.
  3. Monitor Compatibility: Ensure the connected monitor or receiving equipment is compatible with the camera’s output resolution and signal type.
    • If outputting 4K resolution, confirm the monitor equipment explicitly supports 4K input at the specified frame rate.
  4. Cables: Replace the video cables (HDMI, SDI) and network cables to ensure they are not faulty or damaged.

Troubleshooting: The camera image is severely delayed. How can I fix this?

High latency can sometimes be related to lower frame rate outputs. Try setting the camera’s output resolution to 1080p or 720p with a higher frame rate like 60/50 fps instead of lower frame rates like 25/30 fps. Check network conditions if viewing an IP stream, as network congestion can also cause delays.

Troubleshooting: RS-232 control is not working. What should I check?

  1. Connection: Confirm the RS-232 cable connection is correct (typically connecting the controller’s Out to the camera’s In, or using appropriate wiring for daisy-chaining if applicable).
  2. Baud Rate: Ensure the Baud Rate setting in the camera’s menu (or web page under System Service) is exactly the same as the Baud Rate setting on the control equipment (joystick, software, etc.).
  3. Protocol and Address: Verify that the Protocol (VISCA/Pelco D) and the Address (VISCA Address or Pelco D Address) set in the camera match the settings configured on the controller.

Troubleshooting: There is no image for the 3G-SDI output when the resolution is set to 3840×2160 29.97/25. Why?

The 3G-SDI interface on this camera supports output resolutions up to 1080p 59.94/50. It does not support 4K (3840×2160) output resolutions. Please select a compatible resolution like 1080p or 720p in the camera’s Output Mode settings or DIP switch for SDI output. Confirm the specific supported SDI resolutions in the camera’s specifications or menu/DIP switch table.

Troubleshooting: How do I check if the camera can be used for Internet operation (e.g., streaming to online platforms)?

Please refer to Chapter 6 Network Function Description in the PDF for detailed instructions on connecting the camera to a network, configuring IP settings (DHCP or static), and setting up streaming protocols like RTMP/RTMPS or SRT required for internet usage. Ensure the camera has a valid IP address, subnet mask, gateway, and DNS settings appropriate for your network.

Troubleshooting: ONVIF software cannot locate the camera. What could be the issue?

  • Camera Name/Location Characters: Ensure that the “Camera ID” and “Location” fields in the camera’s web interface (Settings > Video) contain only English alphabets or numbers. Using special characters or pressing the spacebar in these fields can prevent ONVIF software from discovering the machine.
  • NDI|HX Status (VC-A61PN): For the VC-A61PN model, ONVIF discovery might be disabled if NDI|HX is active. Go to the web page [Setting] > [Video] > [NDI|HX] and check if it is set to [Off] if you need ONVIF functionality. Note that either NDI or ONVIF can typically be used at one time, not both concurrently for discovery/control via standard tools.
  • Network: Verify the camera and the computer running the ONVIF software are on the same network subnet and that network discovery protocols (like WS-Discovery used by ONVIF) are not blocked by firewalls on the computer or network.

Troubleshooting: The Tally lamp is not working when applying RS232 settings/commands. Why?

Please check if the Tally lamp function itself is enabled in the camera’s settings.
  • Setting Menu Check: Go to System -> Tally Lamp in the OSD menu and ensure it is set to ‘Enable’ or ‘On’.
  • Web Page Check: Go to Setting -> Camera -> Tally Lamp in the web interface and ensure “Tally Lamp” is set to ‘Enable’.
  • Tally CMMD Mode: Also check the “Tally CMMD Mode” (Normal/Link) setting, as this affects how the lamp interacts with RS232 commands (see earlier Q&A about Tally CMMD Mode).

Troubleshooting: The camera does not save relevant parameters (PTZ, AWB …) after reboot. What setting should I check?

This usually happens if the camera’s “Initial Position” setting is configured to return to a specific preset instead of the last used position.
  • Setting Menu Check: Go to System -> Initial Position in the OSD menu. Ensure it is set to ‘Last MEM’ (Last Operated Position) and not ‘1st Preset’.
  • Web Page Check: Go to Settings -> Camera -> Pan Tilt Zoom in the web interface. Ensure “Initial Position” is set to ‘Last MEM’ and not ‘1st Preset’.
Setting it to ‘Last MEM’ should make the camera retain its last Pan, Tilt, Zoom, and potentially other settings like White Balance (AWB might reset depending on mode) after a reboot.

CLICK HERE TO DOWNLOAD LUMENS VC-A61PN (01) PDF MANUAL


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