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What are the general precautions for using the LOREX N862A64B?
When using your LOREX N862A64B, please adhere to the following precautions:
1. All warnings and instructions in the manual should be followed.
2. Remove the plug from the outlet before cleaning. Use a water-dampened cloth; do not use liquid aerosol detergents.
3. Do not use this product in humid or wet places.
4. Ensure enough space around the product for ventilation. Do not block slots and openings in the storage cabinet.
5. It is highly recommended to connect the product to a surge protector to guard against electrical surges. It is also recommended to connect it to an uninterruptible power supply (UPS), which has an internal battery to keep the product running during a power outage.
What is included in the package with my LOREX N862A64B security recorder?
Your LOREX N862A64B security recorder package includes the following components:
• 4K Ultra HD Security NVR
• Power Adapter
• Ethernet Cable
• USB Mouse
• HDMI Cable
Note: Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your specific package details.
What are the functions of the front panel on the LOREX N862A64B?
The front panel of your LOREX N862A64B has several indicators and buttons:
1. LED Indicators:
• HDD: Glows to indicate the hard drive is operating properly. It turns off if there is a hard drive error.
• NET: Glows to indicate the recorder is connected to the Internet for remote access and automatic firmware updates. It turns off when there is no Internet access.
• REC: Glows to indicate that the system is currently recording.
• PWR: Glows to indicate the system is on.
2. Info / Panic Button:
• From live view, press once to open the System Information screen.
• Press and hold for 3 seconds to activate the warning lights and sirens on all connected deterrence cameras.
3. USB Port: Connect a USB mouse (included) to control the system, or a USB flash drive (not included) for data backup or manual firmware updates.
4. Power Button: Press and hold to turn the system on or shut down. The power switch on the back of the unit must be turned on to use the front panel power button.
What are the ports and connections on the back panel of the LOREX N862A64B?
The back panel of your LOREX N862A64B features the following ports:
1. Power Input: Connect the included AC power cable.
2. Power Switch: Press to power the system on / off.
3. PoE Video Inputs: Connect Lorex IP cameras to the system.
4. Alarm Block: Connect alarm / sensor devices (not included).
5. VGA: Connect a VGA monitor (not included) to view the system interface.
6. RS232: Connect access control systems (not included).
7. AUDIO IN/OUT:
• Connect an external microphone to the AUDIO IN port for single-channel audio recording.
• Connect an external speaker to the AUDIO OUT port to hear system audio.
8. LAN: Connect the included RJ45 Ethernet cable from the recorder to your router for remote connectivity and automatic firmware updates.
9. USB Port: Connect a USB mouse (included) to control the system, or a USB flash drive (not included) for data backup or manual firmware updates.
10. HDMI: Connect to an HDMI monitor or TV (not included) using the included HDMI cable to view the system interface.
How do I perform the basic system setup for the LOREX N862A64B?
Follow these steps for the basic setup of your LOREX N862A64B:
STEP 1: Connect cameras
Test your cameras before permanent installation by temporarily connecting them to the recorder using the provided RJ45 Ethernet extension cables. You can connect them directly to the NVR or to your local network via a PoE switch.
STEP 2: Connect router
Connect the recorder to your router using the included Ethernet cable. A high-speed internet connection is required for automatic firmware updates and remote viewing.
STEP 3: Connect mouse
Connect the included mouse to a USB port on the recorder.
STEP 4: Connect monitor
Connect the recorder to a monitor using the included HDMI cable (supports up to 4K resolution) or a VGA cable (not included, supports up to 1080p).
STEP 5: Connect power
Use the included power adapter to connect the recorder to a nearby outlet.
STEP 6: Upgrade Firmware to Latest Version (If Available)
If a firmware upgrade is available upon startup, a notification will appear. Click OK to upgrade. Enter the system user name (default: admin) and your secure password, then click OK. The system will restart once the upgrade is complete. Do not power off the system during the firmware installation.
How can I quickly access system information on my LOREX N862A64B?
To quickly open a window that displays important system information like model number, serial number, and device ID on your LOREX N862A64B, you can do one of the following:
• From the Live View display, right-click to open the Quick Menu, then click Info.
OR
• Press the front panel button on the recorder. Do not press and hold the button, as this activates the panic button feature.
How do I connect IP cameras to my LOREX N862A64B over a Local Area Network (LAN)?
For flexible installations, you can connect IP cameras to the same Local Area Network (LAN) as your LOREX N862A64B instead of directly to it. You will need an external PoE switch or a power adapter for each camera.
Connecting using a PoE switch:
1. Connect an Ethernet cable from the LAN port on an external PoE switch to your router. Connect the power cable to the PoE switch.
2. Connect the IP cameras to the PoE switch using Ethernet extension cables. The PoE switch will provide power and video transmission.
Connecting using power adapters:
1. Connect each camera to a compatible power adapter.
2. Connect the camera to your router using a CAT5e or higher Ethernet cable.
Adding the cameras to your NVR:
1. Right-click and select Device Search.
2. Click Device Search. The system will search the network for compatible cameras.
3. Check the camera(s) you would like to add.
4. Click Add. The Status indicator will turn green to show the camera is successfully connected.
What are some installation tips for the cameras used with my LOREX N862A64B?
Before permanently mounting cameras for your LOREX N862A64B, consider these tips:
• Test cameras before permanent installation and plan your wiring routes.
• Point the camera where there are the least obstructions (e.g., tree branches).
• Mount the camera where the lens is away from direct and intense sunlight.
• Secure cabling so that it is not exposed or easily cut.
• Mount the camera in an area that is visible but out of reach.
• Avoid pointing the camera at a glass window to see outside, as this may cause reflection from night vision LEDs.
• Adjust the camera angle to cover an area with high traffic.
• In “high-risk” locations, use multiple cameras pointing at the same area for redundancy.
• For outdoor-rated cameras, installation in a sheltered location is recommended to keep the lens clear of precipitation.
How do I use the mouse to control my LOREX N862A64B?
The mouse is the primary control device for your LOREX N862A64B. Connect it to a USB port on the front or rear panel. The functions are as follows:
• Left-button:
– In live view split-screen mode, click an individual channel to view it in full-screen. Click again to return to split-screen.
– While navigating menus, click to open a menu option.
• Right-button:
– During live view, right-click anywhere on the screen to open the Quick Menu.
– Within system menus, right-click to exit menus.
• Scroll wheel: In live view, use the scroll wheel to zoom in/out.
How do I set the date and time on my LOREX N862A64B?
To set the date and time on your LOREX N862A64B:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click SYSTEM. Click the General tab on the side panel, then click Date & Time on the top panel.
3. Under System Time, enter the current time and select your time zone. Then, click OK.
4. Check the DST check box to enable auto Daylight Savings Time updates if needed. You can adjust the start and end times if the defaults don’t match your region.
5. (Optional) Check the NTP check box to sync your system with an Internet time server. Click Manual Update to instantly update the time. Your system must be connected to the Internet for this feature.
6. Click Apply to save changes.
What options are available in the Quick Menu of the LOREX N862A64B?
Right-clicking anywhere on the Live View screen opens the Quick Menu on your LOREX N862A64B, which provides access to the following functions:
• Main Menu: Select for full access to the Main Menu.
• Playback: Opens the Playback Menu to search for video recordings.
• Pan/Tilt/Zoom: Control and configure settings for PTZ cameras.
• Viewing Modes: Select how many channels are shown on screen (View 1, 4, 8, 9, 16).
• Camera Registration: Check the cameras that you want added to the NVR.
• Manual: Select manual recording and snapshot options.
• Face Preview: Enable or Disable face events to show on the right side of the screen (compatible with face detection cameras only).
• AutoFocus: Access zoom/focus controls for auto-focus cameras.
• Camera Setting: Configure image settings for cameras.
• Info: Displays system information, such as model number and device ID.
• Sequence: Start or stop Sequence Mode, which cycles through connected channels.
• Disable Beep: Temporarily disable the current audible warning.
How do I adjust the image settings for a camera on my LOREX N862A64B?
To adjust the image settings for your cameras on the LOREX N862A64B:
1. Right-click on the channel you would like to configure and select Camera Setting.
2. Configure the following settings as needed (availability depends on the camera model):
• Config File: Select from image setting presets.
• Brightness, Contrast, Saturation, Sharpness, Gamma: Adjust the respective image levels.
• Mirror/Flip: Flip the image horizontally or vertically.
• BLC Mode: Select a backlight compensation mode (BLC, WDR/HDR, HLC) or turn it Off.
• Day&Night Mode: Select Auto (recommended), Black&White, or Color mode.
• 3D NR: Select On to turn on the camera’s noise reduction feature.
• WB Mode: Adjust white balance levels, or select Auto.
• Lorex Logo: Select Enable to include a Lorex watermark on the camera image.
3. Click OK to save changes. It is recommended to adjust one setting at a time to see the results of each change.
How do I set the recording schedule on my LOREX N862A64B?
To configure a custom recording schedule on your LOREX N862A64B:
1. From the Live View, right-click and select Main Menu.
2. Click STORAGE, then click the Schedule tab.
3. Under Channel, select the channel you wish to configure, or select All.
4. Configure the schedule as needed:
• Click-and-drag on each day’s grid to customize the recording schedule. Each block represents one hour.
• Click the icon beside 2 or more days to link schedules for quick editing.
• Click the gear icon for fine adjustments to set exact start and end times.
• Click the trashcan icon to disable all recording of a selected type on a selected day.
5. Click Apply.
How do I configure the hard drive overwrite setting on my LOREX N862A64B?
By default, the LOREX N862A64B will overwrite the oldest recordings when the hard drive is full. To change this setting:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click STORAGE, then click the Basic tab on the side panel.
3. Ensure HDD Full is set to Overwrite to overwrite the oldest recordings. Alternatively, select Stop Record for the system to stop recording when the hard drive is full.
4. Click Apply.
How do I play back recorded video on my LOREX N862A64B?
To play back recorded video from the hard drive on your LOREX N862A64B:
1. From the Live View display, right-click to open the Quick Menu, then click Playback.
2. Use the calendar on the right to select the day to playback.
3. Check the channels you want to play back. Click the ‘M’ (Main Stream) or ‘S’ (Sub Stream) icons to the right of each channel name to choose the video quality.
4. Click inside the video bar at the bottom to select the playback time. Playback will begin automatically.
You can use the playback controls at the bottom of the screen to play, pause, stop, change speed, and use other features like digital zoom and area search.
How do I format a USB flash drive using my LOREX N862A64B?
It is recommended to format your USB flash drive before using it with the system. Formatting will permanently erase all data.
1. Connect a USB flash drive to a free USB port on the LOREX N862A64B.
2. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
3. Click BACKUP.
4. Click Browse to locate the USB drive you want to format.
5. Select the correct drive, then click Format.
6. Select a format mode:
• FAT32: Recommended for greatest compatibility with other devices.
• NTFS: Advanced users only, for drives larger than 32GB where file sizes will exceed 4GB.
7. Click OK.
How do I configure motion detection on my LOREX N862A64B?
To set preferences for motion detection on your LOREX N862A64B:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click EVENTS, then click Event Settings. In the drop-down, click Motion.
3. Select a channel to configure.
4. Check to enable Enable MD (Motion Detection).
5. Click Set next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear. Click or click-and-drag to add/remove boxes from the active area. Right-click when finished.
6. Click Set next to Schedule to choose which days and times to enable motion detection.
7. Choose how the system will react when motion is detected (e.g., Show Message, Send Email, Record Channel, Buzzer).
8. Click Apply.
How can I manually activate the deterrence features on my LOREX N862A64B?
Your LOREX N862A64B has multiple options for manually activating deterrence features on compatible cameras.
To activate features on a single camera:
• Hover the mouse pointer near the top of the camera image in Live View to reveal the Camera Toolbar. Click the light bulb icon to activate the warning light, or the siren icon to activate the siren.
• Activate deterrence features using the Lorex Home app.
To activate deterrence features on all connected cameras:
• Push and hold the front panel panic button on the recorder for 3 seconds.
• From the Live View display, click the siren icon on the Navigation Bar.
How do I perform a Smart Search for Person & Vehicle detection events on my LOREX N862A64B?
To use Smart Search to filter recorded video for person or vehicle detection events on your LOREX N862A64B:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click EVENTS. Click the Smart Search tab, then in the drop-down click Smart Motion.
3. Select a channel to search, or select All.
4. Enter a start and end time for your search.
5. Next to Event Type, select Person, Vehicle, or All.
6. Click Search.
Events that match your criteria will be displayed. You can click a thumbnail to preview the event.
How do I change an account password on my LOREX N862A64B?
To change the password for the admin or user accounts on your LOREX N862A64B:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click ACCOUNT, then click the User tab on the side panel.
3. Click the pencil icon next to the account you want to change the password for.
4. Configure the following:
• Modify Password: Check to modify password.
• Old Password: Enter the current password.
• New Password: Enter the new password. Passwords must be a minimum of 8 characters and include at least 2 of the following types: lowercase, uppercase, numeric, and special characters.
• Confirm Password: Re-enter the new password.
5. Click OK.
How do I format the hard drive on my LOREX N862A64B?
Formatting the hard drive erases all data and cannot be undone. You must format a new hard drive before you can record to it.
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click STORAGE, then click the HDD Manager tab on the side panel.
3. Select the hard drive you would like to format.
4. Click Format, then click Yes to confirm.
How do I enable audio recording on my LOREX N862A64B?
To enable audio recording for compatible Lorex HD audio cameras or an external microphone connected to your LOREX N862A64B:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click CAMERA, then click the Recording tab on the side panel.
3. Select the channel where the audio camera is connected.
4. Select the type of recording to enable audio for (Continuous and/or MD (Motion Detection)).
5. Click on More Setting under either Main Stream or Sub Stream to configure the following:
• Audio Encode: Check the box to enable.
• Audio Format: Select an audio codec (G711a or AAC recommended). AAC is required for voice commands.
• Audio Source: Remains as NORMAL setting.
• Audio Sampling: Select an audio sampling rate (8000 recommended).
6. Click OK, then click Apply.
How do I remove the hard drive from my LOREX N862A64B?
To remove the hard drive from your LOREX N862A64B, first ensure the system is OFF and the power adapter is disconnected.
1. Power off the system and unplug all cabling.
2. Turn the recorder over and remove the 6 bottom panel screws.
3. Carefully turn the recorder over again and remove the top panel. Be cautious of the wiring to the front panel button and USB port that runs along the top panel. Rest the top panel beside the bottom panel.
4. Remove the power and SATA cables from the hard drive.
5. Carefully pick up the hard drive to lift the bottom panel. Remove the 4 hard drive screws from the bottom panel while holding the hard drive in place.
6. If not installing a new drive immediately, replace the top panel and the 6 bottom panel screws.
How do I install a new hard drive in my LOREX N862A64B?
To install a new hard drive in your LOREX N862A64B, ensure the system is OFF and the power adapter is disconnected.
1. Insert the 2 hard drive screws closest to the SATA and power ports on the new hard drive and tighten them halfway.
2. If the recorder is assembled, power it off, unplug it, and remove the 6 bottom panel screws.
3. Carefully remove the top panel, being mindful of the wiring connected to it.
4. Line the 2 half-inserted hard drive screws with the 2 corresponding holes in the bottom panel.
5. Slide the hard drive into the locked position, then tighten the screws completely. Insert and tighten the 2 remaining hard drive screws.
6. Connect the power and SATA cables to the new hard drive.
7. Replace the top panel and secure it with the 6 bottom panel screws.
After installation, you must format the new hard drive before it can be used for recording.
How do I troubleshoot my LOREX N862A64B?
| Error | Possible Causes | Solutions |
|---|---|---|
| System is not receiving power, or is not powering up. | Cable from power adapter is loose or is unplugged. | • Confirm that all cables are connected correctly. • Confirm that the power adapter is securely connected to the back of the unit. |
| Cables are connected, but system is not receiving sufficient power. | • Confirm that the system is powered on (LED indicators on the front should be ON). • If the unit is connected through a power bar or surge protector, try bypassing it and connecting directly to the wall outlet. • Confirm that there is power at the outlet by connecting the power cable to another outlet or testing the outlet with another device. | |
| Hard drive is not detected by the system. | Hard drive cables are loose or not properly connected. | Remove the housing and check that hard drive cables are firmly connected. |
| There is no hard drive in the system. | Open the housing and install a compatible hard drive. Make sure to format the drive after installing. | |
| Hard drive is full (0%) and the unit is no longer recording. | Overwrite is not enabled. | See instructions on enabling hard drive overwrite. |
| There is no picture on monitor/TV after connecting it to the system. | Monitor/TV not detected by system. | Power off the monitor/TV and system. Power on the monitor/TV, and then power on the system. |
| Input channel for system not selected on monitor/TV. | On the monitor/TV, select the input channel the system is connected to. | |
| Video cable is loose or has become disconnected. | Check the video cable connection to the system and monitor/TV. | |
| Camera is not compatible with the recorder. | Check the compatibility list for the N862 Series. | |
| Mouse not detected by system. | Mouse cable is not firmly connected to the system. | Firmly connect the mouse cable to one of the USB ports. |
| Mouse is not connected to the system. | ||
| System needs to be reset | Power off the system (disconnect power cable). Firmly connect a USB mouse to one of the USB ports. Reconnect the power cable. | |
| There is no picture on selected channels / camera picture is not being displayed. | Camera cables are loose or have become disconnected. | • Check the camera video cable and connections. • Disconnect and reconnect the cable at the system and at the camera. • Try moving the camera to another channel or use another cable. |
| Camera is not compatible with the recorder. | Check the compatibility list for the N862 Series. | |
| Power output of the recorder’s PoE switch is being exceeded. | If you have multiple PTZ cameras connected, the power requirement may surpass the recorder’s power output. Lorex PTZ cameras come with a power adapter, which you can use to power the camera instead of the recorder’s PoE ports. | |
| The system beeps at startup. | N/A | The beep at startup is normal. |
| The system beeps during motion detection. | Motion detection is enabled and the alarm buzzer is activated. | Uncheck the Buzzer option in the motion detection configuration screen. |
| I am not receiving email notifications. | Email notification is disabled. | Ensure you have configured email notification. |
| Send Email setting not enabled in Event menu. | Make sure that Send Email is checked for any events you want to be notified of. |
What are the technical specifications for the LOREX N862A64B?
Here are the technical specifications for the LOREX N862A64B:
General
| Video Transmission Technology | IP |
| Channels | 16 Channels |
Inputs/Outputs
| Video Input | 16 ch: 16 × PoE |
| Video Outputs | 1 × VGA/1 × HDMI |
| Audio Input | 1 ch: RCA type |
| Audio Output | 1 ch: RCA type |
| Alarm In | 4 Channels |
| Alarm Out | 2 Channels |
Display
| Display Output Resolution | Up to 4K UHD |
| Live Display | 8 ch: 1, 4, 8, 9, 16 |
| Live Display Speed (Max) | Up to 4 ch: 4K @ 15fps |
| OSD | On/Off |
| System Navigation | USB Mouse |
Recording
| Recording Resolution | 4K (8MP)/5MP/4MP/3MP/1080p/720p |
| Recording Frame Rate | 16 ch: 4K @ 15fps, 5MP @ 30fps, 1080p @ 30fps |
| Recording Scheduling | Per Channel: Continuous/Motion/Smart Motion (Person & Vehicle)/Face Detection/Alarm/ Day/ Hour |
| Back-up File Format | DAV/ASF/AVI/MP4 |
| Video Compression | H.265/H.264 |
Playback
| Simultaneous Playback | 2 ch @ 4K/30fps or 2 ch @ 4K/15fps |
| Playback Speed | Variable Max 8x |
| Search | By Time/Date, All Motion Events or Smart Motion (Person & Vehicle), Face Detection, Area Search |
Storage
| Hard Drive Bays | 2 Bay |
| Hard Drive Capacity | Up to 2 X 8TB (SATA) |
| Backup Media | USB Flash Drive & USB HDD |
Special Features
| Smart Motion Detection | Person and Vehicle Motion Detection |
| Wired/Wireless Fusion™ Support | Yes |
| Sensor Fusion™ Support | Yes |
| Face Detection Support | Yes |
| Active Deterrence Support | Yes |
| Active View Support | Yes |
| Panic Button | Yes |
| Smart Search | Yes |
| Third Party Integrations | Google Assistant™, Amazon Alexa™ |
Smart Home
| Amazon Alexa™ | Yes |
| Google Assistant™ | Yes |
| Streaming Options | Chromecast™, Apple TV™, Amazon Echo Show™, Google Home Hub™, Lenovo Smart Display™ |
Connectivity
| Mobile Viewing | Android, iOS |
| Compatible App | Lorex Home™ |
| PC/MAC Remote Viewing | Yes/Lorex Cloud™ client |
| Email Notification | Text and Snapshot |
| Network Interface | 1000 Base-TX, RJ45 |
| Network Bit Rate | 200 Mbps total |
| DDNS | Yes (Optional) |
| USB Interface | USB 2.0 × 2 |
Additional Specifications
| FW Upgrade | USB/Network |
| Watchdog Function | Yes |
| Power Consumption | Approx. 13.2W (without HDD) |
| Supply Voltage | 100VAC-240VAC, 50/60Hz, DC48V/2A |
| Total PoE Power Output | PoE: Max 25.5W for single port, 130W total |
| Unit Dimensions (W × D × H) | 14.7 x 12.9 x 2.1″ (375 × 327 × 53 mm) |
| Unit Weight | 5.8lbs (2.6kg) (without HDD) |
| Operating Temperature | 14° ~ 131°F / -10° ~ 55°C |
| Humidity | 10 ~ 90% RH |
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