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FREE ENGLISH LG WTG9530S (01) PDF USER GUIDE
FREE ENGLISH LG WTG9530S (01) PDF USER MANUAL
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FREE ENGLISH LG WTG9530S (01) PDF OWNER MANUAL
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FREE ENGLISH LG WTG9530S (01) PDF REFERENCE MANUAL
FREE ENGLISH LG WTG9530S (01) PDF INSTRUCTION MANUAL
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How does the Turbo Drum DD washing machine operate with the lid open?

The Turbo Drum DD washing machine does not operate with the lid open. If the lid is opened during wash, rinse and spin cycles, the machine will stop automatically.


What is the benefit of the Smart Drum technology?

The incorporated Smart Drum allows for a cleaner and more hygienic wash tub that also protects against fabric wear due to washing.


How does the Normal Logic Control work?

A built-in load sensor automatically detects and measures the laundry load, and a microprocessor optimizes washing conditions such as ideal water consumption and washing time. Advanced technology is built into the Electronic Control System which ensures the best washing result.


What are the benefits of the New DD type washing with fabric care?

Affective agitation accelerates detergent dissolving and improves detergent penetration into the clothes. The half cycle rotations of the wash tub helps improve stain removal. The Waveforce action allows greater soil removal by creating centrifugal water forces which also helps reduce clothes wear due to washing. The half cycle rotations of the tub also helps balance the load and reduce tangling.


What is the Low Noise Direct Drive System?

The advanced Brushless DC motor rotates the Tub directly without the need of belts or clutches, thereby reducing the noise of the washer. The washing machine adjusts to the optimum rotating speeds according to the type of clothing in the load.


How does SmartDiagnosis™ work?

Should you experience any technical difficulty with your washing machine, it has the capability of transmitting data by phone to the Customer Information Center. The Consultant records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis.


What is the Tag On function?

The Tag On function allows you to conveniently use the LG Smart Diagnosis™, Cycle Download, Laundry Stats and Tag On Cycle Set features to communicate with your appliance right from your own smart phone.


What are the safety precautions related to water heaters and hydrogen gas?

Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances. If the HOT water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all Hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the HOT water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.


What are the proper installation guidelines for the washing machine?

The base opening must not be obstructed by carpeting when the washing machine is installed on a carpeted floor. This washer should not be used in any mobile application. Install or store where it will not be exposed to temperatures below freezing or exposed to the weather. If the product is exposed to such conditions, electric shock, fire, break down or deformation may occur. Properly ground washer to conform with all governing codes and ordinances. Follow details in Installation Instructions. If not grounded properly, break down and leakage of electricity may occur, which may cause electric shock. Must be positioned so that the plug is accessible. If the plug is placed between the wall and the machine, it may get damaged, possibly causing fire or electric shock. Make sure the plug is completely pushed into the outlet. Failure to do so may cause electric shock and fire due to overheating. This machine must not be installed outdoors, in a humid environment or in any sheltered outdoor area where it is subject to weathering conditions.


What precautions should be taken in the laundry area?

Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemical, etc. Operating with such materials around the machine may trigger explosion or fire. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with, or inside this or any other appliance. There is potential danger that children might drown in the tub.


What should I avoid doing while using the washer?

Do not touch the power plug with a wet hand. It will cause electric shock. Do not put your hand, foot or anything under the washing machine while the washing machine is in operation. There is a rotating mechanism under the machine, so you could be injured. Do not use a plug socket and wiring equipment for more than their rated capacity. Exceeding the limit may lead to electric shock, fire, break down, and/or deformation of parts. Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing different chemicals can produce toxic gases which may cause death. Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, dry-cleaning solvents, kerosene, etc). Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation. They may ignite causing an explosion or fire.


What general safety instructions should be followed when using the washer?

Use this appliance only for its intended purpose as described in this Owner’s Manual. The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer’s wash and care instructions. To minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning. Do not place hands into the tub while it is rotating. Doing so can cause serious injury. The machine should only be used for domestic household applications. Do not use the washer for washing rugs, mats, shoes or pet blankets.


Does pressing the Power button disconnect the appliance from the power supply?

No, pressing the Power button to turn off does NOT disconnect the appliance from the power supply.


What should I do if drainage is not working properly?

Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded. Flooded floors may induce electricity leakage, further resulting in electric shock or fire.


What should I do if the tub does not stop spinning when the lid is opened?

If, during spinning, opening the lid does not stop the tub within about 15 seconds, immediately discontinue operating the machine. Call for repair. A machine that spins with its door open may cause injuries.


When is it safe to reach into the washer tub?

Never reach into washer while it the tub is still spinning. Wait until the machine has completely stopped before opening the lid. Even slow rotation can cause injury.


What should I do if the appliance is damaged or malfunctioning?

Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. Operating with a damaged plug may cause electric shock.


What is the maximum water temperature for washing?

Do not use water hotter than 65°C. Use of excessively hot water may cause damage to delicate fabrics or cause leakage of water.


What precautions should be taken when the washer is not in use for a long time?

Turn off water faucets to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they may need replacement after 5 years. When the air temperature is high and the water temperature is low, condensation may occur and thus wet the floor. Wipe off dirt or dust on the contacts of the power plug. Using unclean power plug may cause fire.


How should I discard a washer?

Before discarding a washer, or removing it from service, remove the washer lid to prevent children from hiding inside. Children may be trapped and suffocated if the lid is left intact.


Can I repair parts of the appliance myself?

Do not attempt to repair or replace any part of this appliance unless specifically recommended in this Owner’s Manual, or in published user-repair instructions that you understand and have the skills to carry out. Operating the machine with improperly replaced parts may be a cause for fire or electric shock. Do not tamper with controls. It may lead to electric shock, fire, break down, deformation.


How should I disconnect the power plug?

Do not yank the power cord in an attempt to disconnect the power plug. Securely hold the power plug to unplug the machine. Failure to observe this instruction may cause electric shock or fire due to short-circuit.


How should I clean the washing machine?

When you are cleaning the washing machine, do not apply water directly to any part of the washing machine. It will cause short circuit and electric shock.


How should I sort clothes before washing?

Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should be washed. Sort clothes into loads that can be washed with the same wash cycle, Water Temperature and spin speed. To get the best results, different fabrics need to be washed in different ways.

  • SOIL (Heavy, Medium, Light): Separate clothes according to the type and amount of soil.
  • COLOUR (Whites, Lights, Darks): Separate white fabrics from colored fabrics.
  • LINT (Lint producers, Collectors): Separate lint producers and lint collectors.

Lint Producers: Terry cloth, Chenille, Towels, Nappies, Diapers

Lint Collectors: Synthetics, Corduroy, Permanent Press, Socks


What should I check before loading laundry into the washer?

  • Check all pockets to make sure that they are empty. Things such as nails, hairclips, matches, pens, coins, and keys can damage both your washer and your clothes.
  • Mend any torn garments or loose buttons. Tears or holes may become larger during washing.
  • Remove belts, underwires, etc. to prevent damage to the machine or your clothes.
  • Pretreat any dirt and stains.
  • Make sure the clothes are washable in water.
  • Check the washing instructions.
  • Remove tissue from pockets.

Can I wash water-proof or water-resistant items?

Do not wash or spin any item labeled or known to be water-proof or water-resistant, even if the product care label on the item permits machine washing. Failure to follow these instructions could result in severe damage to your laundry, your washer and/or property damage as a result of abnormal vibration of the washer. Examples of water-proof or water-resistant items include certain mattress pads, mattress covers, rain gear, camping gear, skiing apparel, outdoor gear and similar items.


How do I pretreat stains or heavy soil?

  • Pretreat shirt collars and cuffs with a pre-wash product or liquid Detergent when placing them in the washer.
  • Before washing, treat special stains with bar soaps, liquid Detergent or a paste of water and granular Detergent.
  • Use a pretreat soil and stain remover.
  • Treat stains AS SOON AS POSSIBLE. The longer they are left the harder they are to remove.

How should I load the clothes into the washer?

Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.). The WATER LEVEL should just cover the clothes. Adjust the load size accordingly. Loosely load clothes no higher than the top row of holes in the washer tub. To add items after washer has started, press Start button and submerge additional items. Close the lid and press Start button again to restart.


How should I wash light and large-sized clothing?

Clothes like downs and woollens are light weight, large and float easily. Use a nylon net and wash them in a small amount of water. If the laundry floats during the wash cycle, it may become damaged. Use dissolved Detergent to prevent the Detergent from clumping.


How should I wash long laundry items?

Use nylon nets for long, DELICATE items. For laundry with long strings or long length, a net will prevent tangling during washing. Fasten zippers, hook, and strings to make sure that these items don’t snag on other clothes. Nylon net is not supplied by LG.


How does the machine determine the WATER LEVEL?

This machine detects the weight of the laundry automatically, then sets the Water Level and indicates the recommended amount of detergent to be added by the detergent level indicator. When you select a wash program, the Water Level will be shown on the control panel. The following table shows the amount of water.

Water Level Indicator Water Amount
9 10
7 8
5 6
3 4
1 2

When the Water Level is automatically detected, it may differ depending on the quantity of laundry, even though the same Water Level is indicated on the control panel. If bulky light weight items are loaded, then it may be necessary to increase the water level manually.


What is the minimum water amount consideration?

The washer has the ability to detect the weight of the clothes to determine the appropriate water level, but cannot detect the volume of clothes, therefore it will be necessary to increase the water level manually to avoid linting and tangling when washing bulky light weight loads.


What should be done when washing in COLD water?

When washing in COLD water additional steps may be needed: Adjust Detergent amount and pre-dissolve Detergent in WARM water, Pretreat spots and stains, Soak heavily soiled items, Use appropriate bleach. Temperature below 18°C will not activate laundry additives and may cause linting & soap residue, poor cleaning, etc. In addition, Detergent manufactures and care labels define COLD water as 26~29°C. If the temperature of the water in the tub is too cold for your hands, the Detergent will not activate and clean effectively.


What should I do if iron is present in the water supply?

If iron is present in the water, the clothes may become an all-over yellow or they may be stained with brown or orange spots or streaks. Iron is not always visible. Installation of a water softener or an iron filter may be necessary for severe cases.


How do I use the dispenser drawer?

The dispenser automatically dispenses additives at the proper time in the wash cycle.

1. Slowly open the dispenser drawer by pulling the drawer out until it stops.

2. After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of additives.

Avoid overfilling or splashing when adding laundry products to the dispenser. Doing so could result in early dispensing of laundry products. At the end of the cycle, you may see water in the compartments. This is part of the normal operation of the washer.

Do not use bleach in the dispenser drawer. Powdered detergent should only be used in the soap dispenser compartment. For optimum results, it may be necessary to dilute the Liquid Fabric softener before adding it to the softener dispenser.


How should I choose the right detergent?

We recommend the use of domestic Detergent (powder, liquid or concentrated). Soap flakes or granulated soap powders should not be used in your washing machine. When washing woolens remember to use Detergent suitable for washing woolens.


How much detergent should I use?

The correct amount of Detergent will vary depending on the amount of soil in your clothes (Jeans and work clothes may need more Detergent, while bath towels usually need less.). For liquid and concentrated Detergents, follow the recommendations of the Detergent manufacturer. To check that you are using the correct amount of Detergent, lift the lid of your machine about half-way through the wash. There should be a thin layer of foam over the surface of the water. Lots of foam may look good, but it does not contribute to cleaning your clothes. No foam means not enough Detergent has been used; soil and lint can settle back on the clothes or the washing machine. If excess Detergent is used, the rinse will not be as clean and efficient. Also, it could cause environmental pollution, so use it accordingly. Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer, as it can lead to oversudsing and detergent residue being left on the clothes.


How do I add powdered detergent?

Add measured powdered detergent to the detergent compartment of the dispenser drawer. The dispenser drawer MUST ALWAYS be in place before you start your washer.


How do I use liquid detergent?

Dilute Liquid detergent with water and pour into the tub, start the cycle. Delay wash course is not available if you use liquid detergent. Using liquid detergent without diluting, or leaving laundry for a long time after pouring diluted liquid detergent into the tub might cause damage, bleaching or discoloration of the clothes.


How do I use liquid bleach?

  • Check clothing care label for special instructions and separate the laundry to be bleached.
  • Dilute liquid chlorine bleach.
  • Measure the recommended amount of liquid bleach carefully following instructions on the bottle.
  • Before starting the washer, pour measured amount of bleach directly into bleach dispenser. Avoid splashing or overfilling. Powdered bleach should be mixed with water before pouring.

Never pour undiluted liquid bleach directly onto clothes or into the wash basket. This may cause change of color or damage the laundry. Do not pour powdered bleach into bleach dispenser.


How do I use fabric softener?

If desired, pour the recommended amount of liquid fabric softener into the right-hand compartment. Use only liquid fabric softener. Dilute with water to the maximum fill line. Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which could stain clothes. Do not pour fabric softener directly on the wash load. It may stain the clothes. Do not mix with Detergent or bleach. Never pour fabric softener directly on clothes. It may stain them. Do not stop the washer during the first spin for timely dispensing. Option washing is not designed to be used with fabric softener dispenser.


What is Scrud (Waxy Build up) and how can I prevent it?

Scrud is the name given to the waxy build-up that can occur within any washer when the fabric softener comes into contact with Detergent. This build-up is not brought about by a fault in the machine. If scrud is allowed to build-up in the machine it can result in stains on your clothes or an unpleasant smell in your washer.

If you wish to use fabric softener we recommend:

  • Using fabric softener sparingly.
  • When filling the dispenser, do not splash or overfill.
  • Clean dispenser as soon as the cycle is finished.
  • Clean your machine regularly.
  • Cold water washing increases the chance of this build-up occurring. We recommend a regular WARM or HOT wash, for example, every 5th wash should be at least a warm one.
  • Fabric softener with a thinner consistency is less likely to leave residue on the dispenser and contribute to a build-up.

What are the general guidelines for successful stain removal?

To reduce the risk of fire or serious injury to persons or property, comply with the basic warnings listed below: Read and comply with all instructions on stain removal products. Keep stain removal products in their original labeled containers and out of children’s reach. Thoroughly wash any utensil used. Do not combine stain removal products, especially ammonia and chlorine bleach. Dangerous fumes may result. Never wash items which have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry cleaning solvents or other flammable or explosive substances because they give off vapors that could ignite or explode. Never use highly flammable solvents, such as gasoline, inside the home. Vapors can explode on contact with flames or sparks.

For successful stain removal:

  • Remove stains promptly.
  • Determine the kind of stain, then follow the recommended treatment in the stain removal chart below.
  • To pretreat stains, use a prewash product, liquid Detergent, or a paste made from granular Detergent and water.
  • Use COLD water on unknown stains because HOT water can set stains.
  • Check care label instructions for treatments to avoid on specific fabrics.
  • Check for colorfastness by testing stain remover on an inside seam.
  • Rinse and wash items after stain removal.

Follow fabric care label instructions.


How do I remove specific stains?

STAIN TREATMENT
Adhesive tape, chewing gum, rubber cement Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with prewash stain remover or nonflammable dry cleaning fluid.
Baby formula, dairy products, egg Use product containing enzymes to pretreat or soak stains.
Beverages (coffee, tea, soda, juice, alcoholic beverages) Pretreat stain. Wash using COLD water and bleach safe for fabric.
Blood Rinse with COLD water. Rub with bar soap. Or pretreat or soak with product containing enzymes. Wash using bleach safe for fabric.
Candle wax, crayon Scrape off surface wax. Place stain face down between paper towels. Press with warm iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain with prewash stain remover or nonflammable dry cleaning fluid. Hand wash to remove solvent. Wash using bleach safe for fabric.
Chocolate Pretreat or soak in WARM water using product containing enzymes. Wash using bleach safe for fabric.
Collar or cuff soil, cosmetics Pretreat with prewash stain remover or rub with bar soap.
Dye transfer on white fabric Use packaged color remover. Wash using bleach safe for fabric.
Grass Pretreat or soak in WARM water using product containing enzymes. Wash using bleach safe for fabric.
Grease, oil, tar (butter, fats, salad dressing, cooking oils, car grease, motor oils) Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy stains and tar, apply nonflammable dry cleaning fluid to back of stain. Wash towels with stains frequently. Rinse thoroughly. Wash using hottest water safe for fabric.
Ink Some inks may be impossible to remove. Washing may set some inks. Use prewash stain remover, denatured alcohol or nonflammable dry cleaning fluid.
Mildew, scorch Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and HOT water before washing. Badly mildewed fabrics may be permanently damaged.
Mud Brush off dry mud. Pretreat or soak with product containing enzymes.
Mustard, tomato Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Nail polish May be impossible to remove. Place stain face down on paper towels. Apply nail polish remover to back of stain. Repeat, replacing paper towels frequently. Do not use on acetate fabrics.
Paint, varnish WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it cannot be removed. OIL BASED AND VARNISH: Use solvent recommended on can label. Rinse thoroughly before washing.
Rust, brown or yellow discoloration For spots, use rust remover safe for fabric. For discoloration of an entire load, use phosphate Detergent and nonchlorine bleach. Do not use chlorine bleach because it may intensify discoloration.
Shoe polish LIQUID: Pretreat with a paste of granular Detergent and water. PASTE: Scrape residue from fabric. Pretreat with prewash stain remover or nonflammable dry cleaning fluid. Rub Detergent into dampened area. Wash using bleach safe for fabric.

How do I use the Time Delay (Reservation) button?

Use for laundry reservation. To cancel, press the power button.


How does the Wash Status display work?

Laundry progress is indicated here. A flashing indicator means that the process is in operation, an indicator which is on but not flashing means it is awaiting that process and process indicators that are not lit means that the process is complete or was not selected.


What does the Remaining wash, reservation time, and error message display show?

During operation, this indicates the remaining wash time. If there is a malfunction, the error message will be displayed to assist in troubleshooting the problem.


How do I use the Intensive Wash button?

It allows a higher agitation intensity. It is set to Medium intensity by default (Select is off.). Select Intensive Wash by pressing the button. It can be set on all courses except Delicates, Quiet Wash and Tub Clean.


How do I select hot and cold wash laundry?

To select hot water, cold water, or warm water washing. It can be changed during operation. If hot wash is selected, laundry will be done with hot water and rinse will be done with cold water. The preset water temperature for Delicates is Cold water only. (The laundry can be damaged if Hot water is used) Warm water (Hot + Cold Wash) is automatically selected on the Extra Rinse and Tub Clean cycles.


How do I use the Water Level button and Detergent amount indicator?

Press to manually select the Water Level. It can be changed during operation. Detergent indicator suggests the recommended powdered detergent amount to add.


How do I use the Air Dry function?

To shorten dry time. Press the Spin button for 3 seconds to select, press power button to deselect. This function will have no effect on clothes that are soaking wet.

1. Press the POWER button to turn power on.

2. Then load up to 2kg of damp or moist clothes into the tub.

3. Press the Spin button for 3 seconds to select Air Dry.

4. Other functions cannot be selected during Air Dry. This Function is automatically set to 60 minutes upon selection.

5. Press the Spin button repeatedly to select the duration (90min., 120 min., 60 min.)

6. To deselect Air Dry press power button.

7. Press the START/PAUSE button.

When the Air Dry program ends, the chime will sound for 10 seconds before the Power turns off automatically.

When you select Air Dry for more than 60 minutes:

1) You can reduce the clothes drying time by minimizing the moisture in the clothes, however, this function will not dry clothes completely but will aid the clothes drying time when they are removed from the tub.

2) Always keep the laundry amount to 2kg or less and make sure to spread it out evenly.

3) Select 60 minutes for cotton clothing and 120 minutes for synthetic fiber clothing for effective Moisture removal.


How do I use the START/PAUSE button?

Use to start or pause the washing process. After 4 minutes in pause status, the washer will automatically turn off.


How do I use the Power button?

Use to turn the power on or off. Push again and power goes on or off. The power turns off automatically about 10 seconds after the wash is finished.


How do I use the Wash, Rinse, Spin button?

To change the wash time, number of rinses, strength of spin dry. Increase the amount of Rinses to effectively remove detergent residue.


How do I use the Child lock function?

It stops any accidental changes by making the keypad inoperative. Press ‘Rinse’ button for 3 seconds to select or deselect.


How do I use the Program button?

It selects the Wash cycle course. Select the appropriate wash Cycle to suit the clothes type and soil level.


How do I perform a Cotton Wash?

This mode automatically selects the most appropriate conditions and completes the sequence in one operation. The built-in sensor detects the weight of the load and the ideal wash power and wash, rinse and spin times are set accordingly.

1. Press POWER.

2. Add the laundry and press Program.

3. The water will commence filling when the wash cycle begins.

4. The tub will repeatedly rotate briefly to detect the weight of the clothes and indicate the set water level. The water level can then be manually increased if necessary. The Detergent level indicator will suggest the detergent amount that should be added.

5. When the wash program ends, the buzzer will ring for 10 seconds before the Power goes off automatically.


How do I perform an Extra Rinse?

Use this program to increase rinsing performance. This would include underwear and baby clothes. If someone has sensitive skin then this program is recommended to be used.

1. Press POWER.

2. Add the laundry and press Program.

3. Select the Extra Rinse program on the Control panel.

4. Add designated amount of detergent by Water Level and close the door. Use exclusive neutral detergent or dry detergent.

5. During Rinse, the tub will rotate slowly while water is supplied. The water will drain out after each rinse. During spray rinse, it is normal for the water to be drained out simultaneously.


How do I perform an Eco Cotton Wash?

Eco Cotton cycle consumes less water and electricity to wash normally Soiled cotton loads.

1. Press POWER.

2. Add the laundry and press Program.

3. Select the Eco Cotton program on the Control panel.

4. Add the appropriate quantity of Detergent as indicated by the Detergent level indicator. Or follow the Detergent manufacturer’s instructions.


What are some cautions and notes for wash cycles like Cotton Wash, Extra Rinse, and Eco Cotton?

  • If water is already in the tub, or putting wet laundry into the tub before starting will increase the Water Level.
  • With lightweight bulky loads, Water Level can be set low.
  • Changes to Water Temperature (Hot Wash/Cold Wash) and wash level are possible during operation.
  • During Rinse, the tub will rotate slowly while water is supplied. The water will drain out after each rinse. During spray rinse, it is normal for the water to be drained out simultaneously.
  • For energy test, select the water temperature to suit wash cycles. Always follow garment manufacture’s care label or instructions when washing.
  • Set program of Eco cotton, Spin Ultra, Rinse 5, Wash 6, Water Level 2, Cold Wash, Hot Wash, Soak 1:00 is for normally soiled load and testing in accordance or in conformity with AS/NZS 2040. 1.
  • The test results depend on water pressure, water hardness, water inlet temperature, room temperature, type and amount of load, degree of soiling utilized detergent, fluctuations in the main electricity supply and chosen additional options.
  • For best washing results, we recommend dilute the detergent powder (Drum Type) in WARM water and pour directly into tub.

How do I perform a Quick Wash?

Use this cycle when washing lightly soiled clothes for a short time. This cycle is most effective and should only be used with loads weighing less than 3.0kg.

1. Press POWER.

2. Add the laundry and press Program.

3. Select the Quick Wash program on the Control panel.

4. Add the appropriate quantity of Detergent as indicated by the Detergent level indicator. Or follow the Detergent manufacturer’s instructions.


How do I perform a Delicates Wash?

Use this program for washing delicate fabrics such as lingerie and woolens (wash only “water washable” clothes). Before washing your woolens check the care label for the washing instructions.

1. Press POWER.

2. Add the laundry and press Program.

3. Select the Delicates program on the Control panel.

4. Use neutral Detergent appropriate for the clothes. When washing woolens use a mild Detergent recommended for washing wool.


How do I perform a Towels Wash?

Use this cycle for Bath towels, bath robes, hand towels etc.

1. Press POWER.

2. Add the laundry and press Program.

3. Select the Towels program on the Control panel.

4. Add the appropriate quantity of Detergent As indicated by the Detergent level indicator. Or follow the Detergent Manufacturer’s instructions.


How do I perform a Duvet Wash?

Use for blanket or bedclothes or pillow and quilt covers.

1. Press POWER.

2. Add the laundry and press Program.

3. Select the Duvet program on the Control panel.

4. Pour the detergent directly into the tub after dissolving it with warm water. if Cold water washing can cause detergent residue to remain.


How do I perform a Quiet Wash?

Use this program to wash quietly in Silent especially during late night and early morning when less noise is preferable.

1. Press POWER.

2. Add the laundry and press Program.

3. Select the Quiet wash program on the Control panel.

4. Add the appropriate quantity of Detergent as indicated by the Detergent level indicator. Or follow the Detergent manufacturer’s instructions.


What are some cautions and notes for Quick Wash, Delicates, Towels, Duvet, and Quiet Wash cycles?

  • For Delicates, lay out onto a cool floor or on a hanger covered by a towel to dry these types of clothes. The Spin intensity or spinning time cannot be changed in this cycle as higher spin speeds can damage delicate clothing.
  • For Towels and Duvet, when washing bulkier loads the water level should be manually increased to reduce linting and detergent residue.
  • For Duvet, Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woolen blanket, infilling (polyester 100), and bed sheets may be damaged if not washed in laundry nets or bags.
  • Separate bed clothes from general clothes. They may become entangled or ball together and cause abnormal washing, especially if the water level is too low. It can be increased manually during the wash.
  • Spin dry may take longer if the load becomes lumped together and then attempted to be automatically corrected by the machine, by refilling with water.
  • Never wash electric blankets, mats, rugs or shoes in the machine as it will cause a malfunction and can damage the machine.
  • Use laundry bags or nets with items that can inflate with air and float during the wash.
  • Quiet wash program has a longer washing time than the Cotton Wash program.
  • To reduce the overall noise during spin, the spin speed is reduced, therefore the clothes will have a higher moisture level at the end of the wash.

How do I perform a Soak Wash?

Soak Wash can be selected to wash heavily soiled laundry by soaking in water for some time to remove dirt and grime.

1. Press the POWER button to turn power on.

2. Load the clothes and Press the Program button to select the Washing Program.

3. Soak is not selectable with the Delicates, Quick Wash programs.

4. Press the Soak button. “Soak” can be selected by pressing the Soak button which then turns on the soak indicator.

5. Soak selection: 15, 30, 45, 1:00, 2:00, 3:00, off (15 minutes). The Soak time can be adjusted by pressing the Soak button repeatedly.

6. Press the rinse and Spin buttons to select the number of Rinses and the Spin speed intensity.

7. Add the suggested detergent indicated by the detergent level indicator and close the Lid.

8. Press the START/PAUSE button. Water will then be supplied and the Soak wash will begin.

When the Soak wash program ends, the chime will sound for 10 seconds before the Power turns off automatically.


How do I perform an Intensive Rinse?

Use Intensive Rinse to remove detergents more effectively.

1. Press the POWER button to turn power on.

2. Load the clothes and Press the Program button to Select the Washing Program.

3. Intensive Rinse can only be selected with the Cotton Wash and Extra Rinse courses.

4. Press the Rinse button to scroll through the number of Rinses. The Intensive Rinse will be selected on every second press of the Rinse button and indicated by the Intensive indicator.

5. Press the Wash and Spin buttons to select the wash time and spin speed intensity.

6. Add the suggested detergent indicated by the detergent level indicator and close the Lid.

7. Press the START/PAUSE button.

When the wash program ends, the chime will sound for 10 seconds before the Power turns off automatically.

Intensive Rinse will be cancelled if the Water Level is changed during operation.


How do I perform a Tub Clean cycle?

If scrud is allowed to build-up in the machine it can result in stains on your clothes or an unpleasant smell in your washer. The Tub clean cycle can help prevent or prolong the build up.

1. Press the POWER button to turn power on.

2. Press the Program button to Select Tub Clean Program.

3. Press the START/PAUSE button. The Tub Clean duration will be displayed on the washers display.

4. Add chlorine bleach or tub cleaner and close the door. (Note: Do not add any laundry detergent or fabric softener to the drawer when using Tub Clean.)

When the cleaning program ends, the chime will sound for 10 seconds before the Power turns off automatically.

Recommended cleaner: (1) Powder bleaching agent: Purchase a suitable product and refer to usage instructions on the product packaging. (2) Liquid bleaching agent: Read the manufacturer’s instructions carefully.

Do not put laundry for laundry tub course. We recommend this program be used at regular intervals (once a month). Remove all lint from the tub before commencing this program.


How does the Automatic Tub Clean reminder work?

If after pressing the Power On button the “CL” is displayed, it suggests it is time for Tub Cleaning. If you want to skip the Tub Clean, press the Program and option buttons to continue on to the desired cycle. The Tub Clean reminder will reappear after 3 or so washes if it is skipped, and continue to do so until the Tub Clean cycle is carried out. After performing tub clean, “CL” will disappear until next Tub clean reminder. Tub Clean reminder is automatically determined by the washer’s usage (Generally once after 30 usages).


How do I use Wash Only option?

1. Press the POWER button to turn power on.

2. Press the Wash button to select the desired wash time.

3. Press the Water Level button to select the water level according to the amount of laundry. If you do not select a level, it will remain on the middle level default setting. The correct water level is when the clothes are completely submerged in water.

4. Add the clothes into the washing tub.

5. Press the START/PAUSE button.

6. Add the detergent and close the lid.


How do I use Rinse Only option?

1. Press the POWER button to turn power on.

2. Press the Rinse button to select the desired number of Rinses.

3. Press the Water Level button to select the water level according to the amount of laundry. If you do not select a level, it will remain on the middle level default setting. The correct water level is when the clothes are completely submerged in water.

4. Add the clothes into the washing tub.

5. Press the START/PAUSE button.

6. Add the detergent and close the lid.


How do I use Spin Only option?

1. Press the POWER button to turn power on.

2. Press the Spin button to select the desired Spin speed intensity.

3. Press the Water Level button to select the water level according to the amount of laundry. If you do not select a level, it will remain on the middle level default setting. The correct water level is when the clothes are completely submerged in water.

4. Add the clothes into the washing tub.

5. Press the START/PAUSE button.

6. Add the detergent and close the lid.


How do I use Wash and Rinse Only option?

1. Press the POWER button to turn power on.

2. Press the Wash button to select the desired wash time. Press the Rinse button to select the desired number of Rinses. You can use this option for preventing wrinkles by not allowing the tub to spin after the Rinse.

3. Press the Water Level button to select the water level according to the amount of laundry. If you do not select a level, it will remain on the middle level default setting. The correct water level is when the clothes are completely submerged in water.

4. Add the clothes into the washing tub.

5. Press the START/PAUSE button.

6. Add the detergent and close the lid.


How do I use Rinse and Spin Only option?

1. Press the POWER button to turn power on.

2. Press the Rinse button to select the desired number of Rinses. Press the Spin button to select the desired Spin speed intensity.

3. Press the Water Level button to select the water level according to the amount of laundry. If you do not select a level, it will remain on the middle level default setting. The correct water level is when the clothes are completely submerged in water.

4. Add the clothes into the washing tub.

5. Press the START/PAUSE button.

6. Add the detergent and close the lid.


How do I use Drain Only option?

Can be used when draining of the remaining tub water is required. Turn on the machine and press the Spin button then press START/PAUSE. The POWER can then be turned off when the remaining water has drained just before the Spin starts.


What happens if I don’t specify the water level for an option wash?

If you do not specify the water level, then Medium will be automatically selected.


How do I use Time Delay (RESERVATION) Wash?

Time Delay (RESERVATION) Wash is used to delay the finishing time of the operation. The number of hours to be delayed can be set by the user accordingly.

1. Press the POWER button to turn power on.

2. Load the clothes and add the powdered detergent to the soap dispenser and Press the Program button to select the desired Washing Program.

3. Do not use liquid detergent in the soap dispenser drawer. Doing so will cause it to dispense immediately and harden in the wash tub. This program will not work in Delicates and Tub Clean Program.

4. Press Time Delay (Reservation) button to set the delayed wash ending time. If reservation button is pressed, it will turn on the Delay Time indicator and show 3:00.

5. Example: If it is 1:00 PM and you want to finish the laundry by 7:00 PM, keep pressing the reservation button to set the desired laundry ending time (6:00 Hours). The Time Delay can be set from 3~18 hours by 1 hour intervals up to 3~12 hours and 2 hour intervals for 12~18 hours. A Time Delay of less than 3 hours cannot be selected.

6. Close the door and press the START/PAUSE button. The Time Delay indicator will flash and the display will show the set delay time.

The Wash cycle will be completed at the end of the Delayed time indication. The end time may vary slightly due to environmental conditions such as water temperature and water inlet pressure.


How do I cancel a Time Delay setting?

To cancel any Time Delay setting, press Time Delay (Reservation) button repeatedly until the reservation is canceled or press the POWER button to turn off the power.


How do I lock the control panel using the Child Lock function?

If you want to lock all the keys to prevent settings from being changed by a child, you can use the child lock option. For safety reasons, the POWER button will still function whilst the Child Lock mode is activated.

1. Press the POWER button to turn Power on.

2. Press the START/PAUSE button to start washing. After all washing conditions are set according to the manual.

3. Press the Rinse button. The button lock is set, it will not be released automatically if the cycle is terminated.


How do I unlock the control panel from Child Lock?

Therefore, it will be necessary to turn the POWER back on and cancel the Child Lock function by holding down the “Rinse” button. If you want to unlock during wash, press the Rinse button again. “CL” & the remaining time are alternatively shown on the display while the child lock is active during the wash.


How do I turn on the NFC function on my smart phone for Tag On?

1. Enter the “Settings” menu of the smart phone and select “Share & Connect” or “More…” under “WIRELESS & NETWORKS”.

2. Set the “NFC” and “Direct Android Beam” to ON.

3. Check “Use Read and Write/P2P receive”.

Depending on the smart phone manufacturer and Android OS version, the NFC activation process may differ. Refer to the manual of your smart phone for details.


Where do I position my phone for the Tag On function?

Look for the Tag On icon next to the LED screen on the control panel. This is where you position your smart phone when using the Tag On function with the LG SmartDiagnosis™ and Cycle Download features of the LG Smart Laundry & DW Global App. When you use the Tag On function, position your smart phone so that the inbuilt NFC antenna in the back of your smart phone matches the position of the Tag On icon on the appliance. If you do not know the position of your NFC antenna, move your smart phone very slightly in a circular motion until the application verifies the connection.


What factors might affect NFC transmission for Tag On?

Because of the characteristics of NFC, if the transmission distance is too far, or if there is a metal sticker or a protective case on the phone, transmission will not be good. In some cases, NFC-equipped phones may be unable to transmit successfully.


How do I use the Tag On Cycle Download function?

This function will allow you to choose an additional cycle (available from a list in the LG Smart Laundry & DW Global app) and download the cycle to the “Download Cycle” option on the front of the washing machine control panel. To use this function, simply select “Tag On Cycle Download” in the LG Smart Laundry & DW Global app (refer to “Before using the Tag On Function” in this manual) and then select your desired cycle from the list, then simply hold your phone next to ‘Tag On” icon on the front of the washing machine and your desired cycle data will be downloaded to the washing machine “Download Cycle” option on the front control panel.

If the washing machine is currently in the middle of any cycle, you cannot transfer a new cycle to the “Download Cycle” option on the front of the washing machine control panel, an error message “Notice- the appliance is running” will be displayed on the application. After the cycle data has been downloaded to the washing machine from the LG Smart Laundry & DW Global app, the “Download Cycle” option will memorise and retain the cycle data, even if the washing machine is switched off then back on at the power point. After the cycle data has been downloaded to the washing machine from the LG Smart Laundry & DW Global app, the cycle will not start automatically, you can start the cycle by pressing the “Start/Pause” button on the front of the washing machine control panel. As the washing machine is not able to display the additional cycles anywhere on the front control panel, you can check what cycle is currently in use by selecting “Tag On Cycle Download”, and tapping the refresh symbol. The app will then prompt you to “Tag on Target Area”


What information does the Laundry Stats function provide?

This function will tell you when the next Tub Clean cycle is needed for your washing machine and also tell you the 3 below points of data from the washing machine: The history of the 10 most recently used cycles (in no specific order). The most “frequently used cycle”. The last cycle that was used or that is currently in use. To use this function simply select “Laundry Stats” in the LG Smart Laundry & DW Global app and the above cycle data will be displayed.

If washing machine is turned off from the power point and then back on, the washing machine will still memorise and retain all 3 above points of cycle data. If the unit is currently in the middle of any cycle, you can still use the “Laundry Stats” function of the LG Smart Laundry & DW Global app.


How do I use the Tag On Cycle Set function?

This function will explain in more detail, the recommended applications for some certain cycles that are available on the front of the washing machine control panel. (excluding “Download Cycle”). To use this function simply select the “Tag On Cycle Set” on your LG Smart Laundry & DW Global app, then select your applicable cycle, then simply hold your phone up to “Tag On” icon of the front of the washing machine and the desired cycle will automatically start.

If the unit is currently in the middle of a cycle, you cannot set a “Tag On Cycle Set, an error message “Notice- the appliance is running” will be displayed on the application.


How should I place and level the washing machine?

Please ensure any foam transit restraint has been removed from the machines packaging before.

1. Place the machine on a flat and firm surface which allows proper clearance. We suggest a minimum clearance of 2 cm to the right and left sides of the machine for ease of installation. At the rear, a minimum clearance of 10 cm is suggested.

If the washer is installed on an uneven, tilted, or weak timber floor causing excessive vibration, a spin failure or “UE” error can occur. It must be placed on a firm and level floor to prevent spin failure.

2. Check that the machine is level. Open the lid and look from above to see if it is same as shown.

3. Leveling the machine. Lift the front of the washing machine and twist the appropriate Adjustable Leg until the surface bubble is (some models only) located in the center.

How to use the rubber adjusting plates: Use the adjusting plates to level the washer when the adjustable legs cannot cover the gap.

If an extension cord or power board is used, ensure it is positioned so that it is not exposed to water or moisture. This machine should be connected to a 230~240v town mains power outlet.


How do I connect the water supply hose for a normal tap without thread and screw type inlet hose?

Before connecting the Water Supply Hose to the water tap, check the hose type and then choose the correct instruction here under. Note that the Water Supply Hose supplied may vary from country to country. Make sure to connect the blue inlet hose to the COLD water tap, and the orange inlet hose to the HOT water tap.

1. Untighten the screw. Untighten the screw of the connector so that the tap can be placed in the middle.

2. Fixing the connector to the tap. Push the upper connector up till the rubber packing is in tight contact with the tap. Then tighten the 4 screws.

3. Attach the water supply hose securely to the connector. Push the water supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap.

4. Fixing the connector to the water supply hose. Attach the water supply hose to the connector and then tighten it by screwing it to the right.

5. Check the connection of water supply hose and the connector. After connecting the hose, open the tap to check for any water leakage. If the water leaks, close the tap and start again from step 1. The washing machine is to be connected to the water mains using new hose-sets and old hose-sets should not be reused.


How do I connect the water supply hose for a normal tap without thread and one touch type inlet hose?

1. Separate Middle connector from Water Supply Hose. Separate Middle connector from the Water Supply Hose by pulling the Pressing Rod and the Pressing Handle that is attached to the Water Supply Hose.

2. Loosen the fixed nuts to connect the connector to the tap. Untighten the screw of the connector so that the tap can be placed in the middle.

In case tap is too large: If the tap diameter is too large or is square, untighten the 4 screws and remove the guide plate. Then follow step 1.

3. Fixing Connectors to the Tap. Push the upper connector up till the rubber packing is in tight contact with the tap. Then tighten the 4 screws.

4. Fixing Upper Connector and Middle Connector. Remove the fixed sticker in between the Upper and Middle Connectors. Tighten the connectors by holding one connector and twist middle connector to the right.

5. Connecting Middle Connector and Water Supply Hose. Press down the pressing rod of the Water Supply Hose which was separated from middle connector (refer to Step1) and then join it to the middle connector.

6. Check for water leakage. After connecting the hose, open the tap to check for any water leakage. If the connection leaks, close the tap and start again from step 1. If you skip step 1, water leakage may occur.


How do I connect the water supply hose for a screw type connection?

1. Attach the water supply hose to the tap. Push the water supply hose up so that the rubber washer within the hose is properly seated to the tap.

2. Connect the water supply hose to the tap. Connect the water supply hose to the tap and then tighten it by screwing it to the right. Securely Hand tighten only. Do not use any mechanical device to tighten the hose connector.

3. Check for water leakage. After connecting the hose to both the tap and the machine, open the tap to check for any water leakage.


How do I connect the water supply hose to the machine?

Connect the water supply hose to the inlet valve of the washing machine, and then turn the hose connector to the right until secure. Do not use any mechanical device to tighten. Hand tighten only. Make sure there is a rubber washer in both connectors before connecting.


How do I connect the drain hose (Pump Model)?

1. Fit the end of the drain hose to the outlet of the drain pump and secure the clamp.

2. Put the other end of the drain hose over the standpipe or wash tub.

To prevent siphoning, the drain hose should not extend more than 50 mm from the end of the hose guide. The discharge height should be approximately 0.9 ~ 1.2 m from the floor.


How often should I use warm or hot water when primarily using cold water washing?

If you always use COLD water, we recommend that a WARM or HOT wash be used at regular intervals e.g. every 5th wash should be at least a WARM one.


What should I do after finishing a wash cycle?

Turn off taps to prevent the chance of flooding should a hose burst. Always unplug the power cord after use. Turning the washer off from the POWER button does not disconnect the main power.


How do I clean the filter in the inlet valve?

When water supply into the tub is not clean or the inlet valve filter is clogged with particles (such as sand), clean the filter in the inlet valve occasionally.

1. Close the taps. Turn on the washer and press START/PAUSE. the washer will attempt to commence washing and release the water in the inlet valves. When there is no more water, turn the power off from the mains outlet switch.

2. Turn off the power before pulling out the cord.

3. After removing the inlet water supply hose pull out the filter. Then use a brush to clean the filter.

4. Refit the filter after cleaning it and reconnect the inlet hose as per the installation instructions.

Before reconnecting the inlet hose, turn the tap on for 30 seconds, with the hoses in the sink so that any impurities in the water line can be flushed out.


How do I clean the Pump casing (for pump model)?

1. Remove the power cord from the power outlet and place a towel on the floor under the drain pump cap. Excess water will flow out.

2. Turn the cap counter-clockwise and pull it out while taking note the configuration.

3. Remove any foreign objects and fluff inside pump casing and from the filter.

4. Refit the cap. Insert the filter along the guide ribs inside the pump casing. Filter must face the guide ribs inside pump casing and securely turn the cap clockwise.

Check for water leaks after refitting by adding a bucket of water into the tub. (The Rubber O ring must remain in the cap).


What should I do if there is a fear of freezing?

Close the water taps and remove the Water Supply Hose. Remove the water which remains in the water supply. Lower the drain hose and drain the water in the bowl and the drain hose by spinning.


What should I do if the washer is frozen?

Remove the water supply hose, and immerse it in HOT water at approx. 40°C. Pour approx. 2 liters of HOT water at approx. 40°C, into the bowl and let it stand for 10 minutes. Connect the water supply hose to the water tap and confirm that the washing machine performs the supply and drainage of water.


How do I clean the inner wash tub?

Leave the lid open after washing to allow moisture to evaporate. If you want to clean the inner-tub use a clean soft cloth dampened with liquid Detergent, then rinse. (Do not use harsh or gritty cleaners.)


How often should inlet hoses be replaced and how should I clean the exterior?

Hoses connecting washer to the tap should be replaced every 5 years. Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects.


What should I do for long vacations?

Be sure that the water supply is shut off at the taps. Drain all water from hoses if weather will be below freezing.


How do I clean the inside of my washer?

If you use fabric softener or do regular COLD water washing, it is very important that you occasionally clean the inside of your washer.

  • Fill your washer with HOT water.
  • Add about two cups of a powdered Detergent that contains phosphate.
  • Let it operate for several minutes.
  • Stop the washer, open the lid and leave it to soak overnight.
  • After soaking, drain the washer and run it through a normal cycle.

Or use TUB CLEAN PROGRAM periodically. Do not wash clothes during this procedure.


What products might damage the washing machine?

  • Concentrated bleaches and nappy sanitizer will cause damage to the paintwork and components of your washer.
  • Hydrocarbon solvents i.e. petrol, paint thinners and lacquer thinners, etc. can dissolve plastic and blister paint (Be careful when washing garments stained with these solvents as they are flammable DO NOT put them in washer or dryer.)
  • Some pretreatment sprays or liquids can damage your washer’s control panel when applied next to the washer.
  • Use of dyes in your washer may cause staining of the plastic components. The dye will not damage the machine but we suggest you thoroughly clean your washer afterwards. We do not recommend the use of dye strippers in your washer.
  • Do not use your washer lid as a work surface.

What are the features of the Soft Safety Door?

Using tempered glass, the inside of the washer can be seen safely during a wash. To prevent sudden close of door, it has a dampened hinge so the door closes softly. Door is heavy. Be careful not to place hands in the door closing area when operating. It might cause injury or damage to the product.

For customer safety, the door will be locked automatically during operation. When the door is locked, the ‘door lock’ indicator will be on. If more clothes need to be added, press the START/PAUSE to unlock. Press START/PAUSE Button again to resume operation. The machine will turn off automatically if it is interrupted during the wash for any reason and is not resumed by pressing the START/PAUSE button again within 4 minutes.


How do I troubleshoot common washing problems like poor soil removal, blue stains, or black/gray marks on clothes?

Problems Possible Causes Solutions & Preventive Measures
Poor soil removal Not enough Detergent
Wash Water Temperature too cold.
Overloading the washer
Incorrect wash cycle
Incorrect sorting
Not pretreating stains
Use correct amount of Detergent for load size, amount of soil and water Hardness.
Different Water Temperature may be required according to soil type.
Reduce load size and manually increase the water level.
Wash with DUVET or SOAK & DUVET wash cycle for heavy soiled items.
Separate heavily soiled items from lightly soiled ones.
Pretreat stains and heavy soil according to directions shown on page 9.
Blue Stains Undiluted fabric softener dispensed directly onto fabric Rub the stain with bar soap. Wash.
Do not overfill fabric softener dispenser and do not pour liquid fabric softener directly onto fabric.
See page 12 for more instructions.
Black or gray marks on clothes A buildup caused by the interaction of fabric softener and Detergent can flake off and mark clothes
Not enough Detergent
Keep the recommendations against Scrud (waxy buildup).
Use correct amount of Detergent for load size, amount of soil and water Hardness.
Yellow or brown rust stains Iron or manganese in water supply, water pipes, or water heater To restore discolored load of whites, use rust remover safe for fabric.
Install nonprecipitating water softener or an iron filter in your water supply system for an ongoing problem.
Before washing, run water for a few minutes to clear lines.
Lint Incorrect sorting
Tissues left in pocket
Overloading the washer
Wash lint givers eg towels, flannelette sheets, separately from lint collectors eg synthetic fabrics and remove tissues in pockets before wash.
See page 9 for sorting and caring before loading.
Do not overload the washer. Manually increase the water level.
Residue or Detergent Overloading the washer
Undissolved Detergent
Using too much Detergent
Do not overload the washer.
Some Detergents need to be pre-dissolved, check the Detergent instructions.
Try pre-dissolving the Detergent.
Increase Water Temperature using HOT water safe for fabric.
Use proper amount of Detergent.
Holes, tears, or snags Incorrect use of chlorine bleach.
Unfastened zippers, hooks, buckles
Ribs, tears and broken threads
Overloading the washer
Degradation of fabric
Never pour chlorine bleach directly on fabric.
See page 11 for adding liquid bleach.
Fasten zippers, hooks, and buckles.
Remove objects in pockets. See page 9 for caring before loading.
Do not overload the washer.

How do I troubleshoot error messages displayed on the washer?

Symptom Error Message What to Check
Water Supply Failure 1E Is the water tap shut off?
Is the water supply cut off?
Is the drain hose installed too low?
Is the water pressure too high or too low, or is the filter of the inlet valve clogged with impurities?
Is the Hot hose connected to cold?
Is the Cold hose connected to hot?
Drainage Failure DE Is the drain hose positioned correctly?
Is the drain hose bent or placed too high?
Is the internal part of the hose or drain pump (only pump model) clogged with impurities?
Check if electric power has gone off.
Spin Failure UE Is the laundry evenly balanced?
Is the washing machine placed on a flat and level surface?
Press the “Start/Pause” button to release the UE, now distribute the laundry evenly and then press the “Start/Pause” button again to resume the cycle.
Door(Lid) Open dE Is the lid closed?
Door(Lid) Lock malfunction dL Is the lid closed?
Make sure that the lid is closed properly and press the START/PAUSE button.
The washer will not operate unless the lid is locked.
Make sure that nothing is caught under the lid, including shipping material or clothing.
Child Lock CL CL (Child Lock) does not indicate a malfunction.
This function prevents accidental cycle changes or interruptions during the wash cycle. The Child Lock function will remain engaged even after the cycle has finished. Press the Rinse button for 3 seconds to unlock.
Take care not to set up inadvertently during use.
Foreign objects LE I Are there foreign objects, Such as coins, pins, etc., caught between the wash pulsator and the inner tub?
Turn off the washer and then press the Power button.
Press the spin speed button without selecting a cycle to drain and spin the load.
When the spin is complete, remove the clothes and then find and remove any objects caught in the wash pulsator.
Tub Clean Reminder tCL Empty the tub, insert bleach into the detergent dispenser and select the Tub Clean cycle.
If you want to skip the Tub Clean, press the program and option buttons to select desired cycle. In this case, you will see the message again after a few more wash cycles. Once the Tub Clean cycle is performed, tCL will disappear until the next reminder to clean the tub.
PE LE FE
AE E3
Please call your nearest LG Electronics service center for help.

How do I use the SmartDiagnosis™ feature?

1. Close the washer door, and press the POWER button to turn on the machine. (Smart Diagnosis will not operate if the Washer has a power problem.) Do not press any buttons other than the ones indicated below.

2. Place the phone to the SmartDiagnosis™ display icon. Make sure that the phone’s mic faces the SmartDiagnosis™ display.

3. Hold down the Cold Wash button to activate smart diagnosis. Place the phone near the SmartDiagnosis™ display, and hold down the Cold Wash button until tak tat tak sounds are heard.

4. Hold the phone while data is transmitted. Keep the phone placed to the SmartDiagnosis™ display while data for smart diagnosis is being transmitted. The time remaining for data transmission will be displayed on the washer display. Transmission sound may be irritating. For proper diagnosis, do not remove the phone.

5. After the data transmission is completed, listen to the diagnosis result from the consultant. When data transmission is completed, the power is automatically turned off with “End” displayed for a few seconds.

Smart Diagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of troubleshooting through service calls. The effectiveness of this feature depends upon various factors, including, but not limited to, the reception of the cellular phone being used for transmission, any external noise that may be present during the transmission, and the acoustics of the room where the machine is located. Accordingly, LG does not guarantee that Smart Diagnosis can accurately troubleshoot any given issue.


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