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How should I properly lift and move the LG 65UN7100PUA?

When moving or lifting the LG 65UN7100PUA, read the following to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size:

1. It is recommended to move the TV in the box or packing material that the TV originally came in.

2. Before moving or lifting the TV, disconnect the power cord and all cables.

3. When holding the TV, the screen should face away from you to avoid damage.

4. Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grille area.

5. Use at least two people to move a large TV.

6. When transporting the TV by hand, hold the TV upright; never turn the TV on its side or tilt towards the left or right.

7. When transporting the TV, do not expose the TV to jolts or excessive vibration.

8. When handling the TV, be careful not to damage the protruding buttons.

9. Avoid touching the screen at all times, as this may result in damage to the screen.

10. Do not place the product on the floor with its front facing down without padding. Failure to do so may result in damage to the screen.

11. When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.


How do I mount the LG 65UN7100PUA on a table?

1. Lift and tilt the TV into its upright position on a table.

2. Leave a minimum of 10 cm (4 inches) space from the wall for proper ventilation.

3. Connect the power cord to a wall outlet.


How do I secure the LG 65UN7100PUA to the wall for safety?

To prevent the TV from overturning, follow these steps:

1. Insert and tighten the eye-bolts, or TV brackets and bolts on the back of the TV. If there are bolts inserted at the eye-bolts position, remove the bolts first.

2. Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket and the eye-bolts on the rear of the TV.

3. Connect the eye-bolts and wall brackets tightly with a sturdy rope. Make sure to keep the rope horizontal with the flat surface.

4. Use a platform or cabinet that is strong and large enough to support the TV securely.

Note: Brackets, bolts, and ropes are not provided. You can obtain additional accessories from your local dealer.


What are the VESA wall mounting specifications for the LG 65UN7100PUA?

For the LG 65UN7100PUA, utilize a wall mount bracket that meets the VESA standard. The specifications are:

VESA (A x B) (mm) 300 x 300
Standard screw M6
Number of screws 4

How do I connect the antenna or cable to the LG 65UN7100PUA?

Connect an antenna, cable, or cable box to watch TV while referring to the following instructions:

1. Make sure not to bend the copper wire of the RF cable.

2. Complete all connections between devices, and then connect the power cord to the power outlet to prevent damage to your TV.

3. Use a signal splitter to use 2 TVs or more.


How do I connect HDMI devices to the LG 65UN7100PUA?

When connecting the HDMI cable, the product and external devices should be turned off and unplugged. To adjust HDMI Ultra HD Deep Color settings:

1. Go to [Settings] > [Picture] > [Additional Settings] > [HDMI Ultra HD Deep Color].

2. Set to “On” to support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0).

3. Set to “Off” to support 4K @ 50/60 Hz (4:2:0).

If the device connected to the Input Port also supports Ultra HD Deep Color, your picture may be clearer. However, if the device doesn’t support it, it may not work properly. In that case, change the TV’s [HDMI Ultra HD Deep Color] setting to off. Use a certified cable with the HDMI logo attached.


How do I operate the basic functions of the LG 65UN7100PUA using the TV button?

You can operate the TV functions using the button located on the TV.

Action Function
Press Power On (Turn the TV on)
Press and Hold Power Off (Turn the TV off). All running apps will close.
Press (While TV is on) Menu Control. Access and adjust the menu.
Press and Hold (While accessing menu) Menu Selection. Use the function when you access menu control.

Adjusting the Menu: When the TV is turned on, press the button one time. You can adjust the items using the button:

  • Power Icon: Turns the power off.
  • Input Icon: Changes the input source.
  • +/- Icon: Adjusts the volume level.
  • Up/Down Icon: Scrolls through the saved channels.

How do I register the Magic Remote Control to the LG 65UN7100PUA?

To use the Magic Remote, first pair it with your TV:

1. Put batteries into the Magic Remote and turn the TV on.

2. Point the Magic Remote at your TV and press the Wheel (OK) button on the remote control.

Note: If the TV fails to register the Magic Remote, try again after turning the TV off and back on.


How do I deregister or unpair the Magic Remote Control from the LG 65UN7100PUA?

Press the BACK and HOME buttons at the same time, for five seconds, to unpair the Magic Remote with your TV.

Note: Pressing and holding the GUIDE button for more than 5 seconds will disconnect and re-register the Magic Remote at the same time.


What should I do if I cannot control the LG 65UN7100PUA with the remote control?

Perform the following troubleshooting checks:

1. Check if anything such as tape has been placed over the receiver.

2. Check if there is any obstacle between the product and the remote control.

3. Replace the batteries with new fresh ones.


What steps should I take if there is no image display and no sound on the LG 65UN7100PUA?

1. Check if the product is turned on.

2. Check if the power cord is connected to a wall outlet.

3. Check if there is a problem in the wall outlet by connecting other products.


Why does the LG 65UN7100PUA turn off suddenly?

1. Check the power control settings. The power supply may be interrupted.

2. Check if the auto-off function is activated in the settings menu.

3. If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.


How should I clean the LG 65UN7100PUA screen and frame?

When cleaning, unplug the power cord and wipe gently with a soft/dry cloth.

1. Do not spray water or other liquids directly on the TV.

2. Do not clean your TV with chemicals including glass cleaner, any type of air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol etc., which can damage the product and/or its panel.

3. Make sure to wring any excess water or cleaner from the cloth.

4. Do not spray water or cleaner directly onto the TV screen.

5. Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.

6. When cleaning the product, be careful not to allow any liquid or foreign objects to enter the gap between the upper, left or right side of the panel and the guide panel.


How do I access the User Guide embedded in the LG 65UN7100PUA?

For more information about this TV, read the USER GUIDE embedded in the product. To open the USER GUIDE, select the Settings icon, then go to [Support] and select [User Guide].


How do I set up an External Control Device (RS-232C) with the LG 65UN7100PUA?

Connect the USB to Serial(RS-232C) converter/RS-232C(Serial) input jack to an external control device (such as a computer or an A/V control system) to control the product’s functions externally.

USB to Serial(RS-232C) converter with USB Cable: Connect the USB terminal of the converter to the USB IN port of the TV.

RS-232C(Serial) With RS-232C(Serial) Cable (DE9/D-Sub 9pin Type): You need to purchase the RS-232C (DE9, D-Sub 9pin female-to-female type) to RS-232C(Serial) cable required for the connection between the PC and the TV.

Phone jack Type: You need to purchase the phone-jack to RS-232C cable required for the connection between the PC and the TV. (For other models, connect to the USB port).


What are the communication parameters for RS-232C control on the LG 65UN7100PUA?

  • Baud rate: 9600 bps (UART)
  • Data length: 8 bits
  • Parity: None
  • Stop bit: 1 bit
  • Communication code: ASCII code
  • Use a crossed (reverse) cable.

How do I configure the Set ID for the LG 65UN7100PUA external control?

1. Press SETTINGS to access the main menus.

2. Press the Navigation buttons to scroll to (*General → About this TV or OPTION) and press OK.

3. Press the Navigation buttons to scroll to SET ID and press OK.

4. Scroll left or right to select a set ID number and select CLOSE. The adjustment range is 1-99.

5. When you are finished, press EXIT.

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