LG 55QNED93 (01) PDF Document

For more information about your LG 55QNED93, you can read the USER GUIDE embedded in the product. To open the USER GUIDE, press the settings button on your remote, then navigate to [Support] and select [User Guide].

To ensure safe operation of your LG 55QNED93, please follow these safety instructions:

Warning Symbols:

The symbol of a lightning flash with an arrowhead, within an equilateral triangle, is intended to alert you to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert you to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the apparatus.

General Warnings:

WARNING: TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Do not place the LG 55QNED93 TV and/or remote control in the following environments:

An area exposed to direct sunlight.

Near any heat source such as stoves and other devices that produce heat.

Near kitchen counters or humidifiers where they can easily be exposed to steam or oil.

An area with high humidity such as a bathroom.

Near flammable objects such as gasoline or candles.

An area exposed to rain or wind.

An area that may be exposed to water droplets or splashes. Do not place items containing liquid, such as vases or cups, on top of the device.

An area that may be directly exposed to air conditioner airflow.

An area with excessive dust.

In a confined space such as a bookcase without proper ventilation.

On a carpet or cushion.

Do not block or cover the ventilation openings with cloth or other materials while the unit is plugged in.

An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can come in contact with such power lines or circuits.

Placing the TV in these environments may result in fire, electric shock, combustion/explosion, malfunction, or product deformation.

Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.

Do not move the TV whilst the Power cord is plugged in.

Do not use a damaged or loosely fitting power cord.

Be sure to grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.

Do not connect too many devices to the same AC power outlet as this could result in fire or electric shock.

The power plug is the disconnecting device. In case of an emergency, the power plug must remain readily accessible.

Make sure the power cord is connected securely to the TV and wall socket. If not secured, damage to the plug and socket may occur, and in extreme cases, a fire may break out.

Do not touch the end of the power cord while it is plugged in, as you may be electrocuted.

To reduce the risk of fire or electrical shock, do not touch the TV with wet hands. If the power cord prongs are wet or covered with dust, dry the power plug completely or wipe dust off.

If any of the following occur, unplug the product immediately and contact your local customer service:

The product has been damaged.

Water or another substance enters the product (like an AC adapter, power cord, or TV).

You smell smoke or other odors coming from the TV.

During lightning storms or when unused for long periods of time.

Even if the TV is turned off by remote control or button, the AC power source is still connected to the unit if it’s not unplugged.

Store the accessories (battery, etc.) in a safe location out of the reach of children.

Do not short circuit, disassemble, or allow the batteries to overheat.

Do not dispose of batteries in a fire. Batteries should not be exposed to excessive heat.

Caution: There is a risk of fire or explosion if the battery is replaced by an incorrect type.

Check the condition of the remote control batteries regularly to prevent corrosion of the contacts.

When moving, make sure the product is turned off, unplugged, and all cables have been removed. It may take 2 or more people to carry larger TVs. Do not press or put stress on the front panel of the TV. Otherwise, this may result in product damage, fire hazard or injury.

Keep the packing anti-moisture material or vinyl packing out of the reach of children.

Do not allow an impact shock, any objects to fall into the product, and do not drop anything onto the screen.

Do not press strongly upon the panel with a hand or a sharp object such as a nail, pencil, or pen, or make a scratch on it. It may cause damage to the screen.

When you clean the device, unplug the power cord and wipe gently with a soft/dry cloth.

Do not spray water or other liquids directly on the device.

Do not clean the device with chemicals such as glass cleaner, air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol, etc., which can damage the device and/or its panel. Otherwise, this may result in electric shock or device damage.

Please note the following advice to prevent the TV from being scratched or damaged and for safe transportation:

It is recommended to move the TV in the box or packing material that the TV originally came in.

Before moving or lifting the TV, disconnect the power cord and all cables.

When holding the TV, the screen should face away from you to avoid damage.

Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grill area.

When transporting a large TV, there should be at least 2 people.

When transporting the TV, do not expose the TV to jolts or excessive vibration.

When transporting the TV, keep the TV upright, never turn the TV on its side or tilt towards the left or right.

Do not apply excessive pressure to cause flexing/bending of the frame chassis as it may damage the screen.

When handling the TV, be careful not to damage the protruding buttons.

Avoid touching the screen at all times, as this may result in damage to the screen.

When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.

1. Lift and tilt the TV into its upright position on a table. Leave a 10 cm (minimum) space from the wall for proper ventilation.

2. Connect the power cord to a wall outlet.

Important Notes:

Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product, as this may cause damage.

Do not use any unapproved items to ensure safety and product life span. Any damage or injuries caused by using unapproved items are not covered by the warranty.

If you install the TV on a stand, you need to take actions to prevent the product from overturning. Otherwise, the product may fall over, which may cause injury.

When assembling the stand, ensure that all of the provided screws are attached. If the screws are not fully tightened, the product may tilt or tip over, resulting in damage. Tightening the screws with excessive force may cause them to come off due to abrasion of the screw joint.

1. Insert and tighten the eye-bolts, or TV brackets and bolts on the back of the TV. If there are bolts already inserted in the eye-bolt position, remove them first.

2. Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket with the eye-bolts on the rear of the TV.

3. Connect the eye-bolts and wall brackets tightly with a sturdy rope. Make sure to keep the rope horizontal with the flat surface.

Note: Use a platform or cabinet that is strong and large enough to support the TV securely. Brackets, bolts, and ropes are not provided. You can obtain additional accessories from your local dealer.

Attach an optional wall mount bracket at the rear of the TV carefully and install the wall mount bracket on a solid wall perpendicular to the floor. If you attach the TV to other building materials, please contact qualified personnel. LG recommends that wall mounting be performed by a qualified professional installer.

Please consider the following points:

Use a wall mount bracket where the device is adequately secured to the wall with enough space to allow connectivity to external devices. It is advised to connect all the cables before installing fixed wall mounts.

Remove the stand before installing the TV on a wall mount by performing the stand attachment in reverse.

If you intend to mount the product to a wall, attach the VESA standard mounting interface (optional parts) to the back of the product. When you install the set to use the wall mounting bracket (optional parts), fix it carefully so as not to drop.

When mounting a TV on the wall, make sure not to install the TV by hanging the power and signal cables on the back of the TV.

Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.

When installing the wall mounting bracket, it is recommended to cover the stand hole using tape, in order to prevent the influx of dust and insects (depending on model).

Connect the TV to a wall antenna socket with an RF cable (75 Ω).

Use a signal splitter to use more than 2 TVs.

If the image quality is poor, install a signal amplifier properly to improve the image quality.

If the image quality is poor with an antenna connected, try to realign the antenna in the correct direction.

An antenna cable and converter are not supplied.

For a location that is not supported with Ultra HD broadcasting, this TV cannot receive Ultra HD broadcasts directly (depending on model).

You can operate the TV functions using the button located on the TV set.

Power On: Press the button.

Power Off: Press and Hold the button. All running apps will close, and any recording in progress will stop.

Menu Control: Press the button when the TV is on to access and adjust the menu.

Menu Selection: Press and Hold the button when you access menu control to use a function.

Note: If the TV is turned on for the first time, initialization may take a few minutes. The device must be easily accessible to a location outlet near the access.

When connecting an HDMI cable, ensure both the TV and the external device are turned off and unplugged.

Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.

The recommended HDMI cable type is an Ultra High Speed HDMI cable (3 m or less).

If the connected device supports HDMI Deep Colour, your picture may be clearer. If the device doesn’t support it, it may not work properly. In that case, change the TV’s [HDMI Deep Colour] setting to off. This can be found under [General] → [External Devices] → [HDMI Settings] → [HDMI Deep Colour].

Some USB Hubs may not work. If a USB device connected using a USB Hub is not detected, connect it to the USB port on the TV directly.

For an optimal connection, HDMI cables and USB devices should have bezels less than 10 mm thick and 18 mm wide. Use an extension cable that supports USB 2.0 if the USB cable or USB memory stick does not fit into your TV’s USB port.

Power Requirement: AC 100-240 V ~ 50/60 Hz

Broadcasting Specifications:

Environment Condition:

Check the remote control sensor on the product and try again.

Check if there is any obstacle between the product and the remote control.

Check if the batteries are still working and properly installed (positive to positive, negative to negative).

Check if the product is turned on.

Check if the power cord is connected to a wall outlet.

Check if there is a problem in the wall outlet by connecting other products.

Check the power control settings. The power supply may be interrupted.

Check if the auto-off function is activated on the settings related time. This product is equipped with an auto-off function that automatically turns off the power if the remote control is not used for 15 minutes without an input signal.

Turn the TV off/on using the remote control.

Reconnect the HDMI cable.

Restart the PC with the TV on.

If the product feels cold to the touch, there may be a small “flicker” when it is turned on. This is normal, there is nothing wrong with the product.

This panel is an advanced product that contains millions of pixels. You may see tiny black dots and/or brightly coloured dots (red, blue or green) at a size of 1 ppm on the panel. This does not indicate a malfunction and does not affect the performance and reliability of the product. This phenomenon also occurs in third-party products and is not subject to exchange or refund.

You may find different brightness and colour of the panel depending on your viewing position (left/right/top/down). This phenomenon occurs due to the characteristic of the panel. It is not related with the product performance, and it is not a malfunction.

Avoid touching the screen or holding your finger(s) against it for long periods of time. Doing so may produce some temporary distortion effects on the screen.

Displaying a still image for a prolonged period of time may cause image sticking. Avoid displaying a fixed image on the TV screen for a long period of time.

“Cracking” noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required.

Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending on the product. This generated sound does not affect the performance and reliability of the product.

The functions of the Magic Remote Control buttons are as follows:

Power: Turns the TV on or off.

Home Hub: Accesses the [Home Hub] or changes the input source.

Home: Accesses the Home menu or activates the screen zoom function.

Wheel (OK): Press the centre of the button to select a menu. You can change programmes by using the wheel.

Up/Down/Left/Right: Press the up, down, left or right buttons to scroll the menu. If you press these buttons while the pointer is in use, the pointer will disappear, and the Magic Remote will operate like a general remote. To display the pointer again, shake the Magic Remote to the left and right.

Back: Returns to the previous level or closes the on-screen display and returns to the home menu.

Volume buttons: Adjusts the volume level or mutes all sounds.

Microphone: Used for voice recognition.

Accessibility: Accesses the [Accessibility] app or [Accessibility Shortcuts].

Guide: Accesses the [Guide].

LIST: Accesses the saved programmes list.

AI button: Requires a network connection to use the voice recognition function. Speak while pressing and holding the button. Also used to check for recommended content.

More actions: Displays more remote control functions.

AD/SAP: Enables the audio descriptions function.

Q. Settings: Accesses the Quick Settings or displays the All Settings menu.

Programme buttons: Scrolls through the saved programmes.

Various services button: Connects to various services such as streaming and voice search.

The functions of this Magic Remote Control version are as follows:

Power: Turns the TV on or off.

Number buttons: Enters numbers.

Guide: Accesses the [Guide].

LIST: Accesses the saved programmes list.

QUICK ACCESS: Accesses the [Edit Quick Access], a feature that allows you to enter a specified app or Live TV directly by pressing and holding the number buttons.

More actions: Displays more remote control functions.

Volume buttons: Adjusts the volume level.

Programme buttons: Scrolls through the saved programmes.

Mute: Mutes all sounds or accesses the [Accessibility Shortcuts].

Home: Accesses the Home menu or activates the screen zoom function.

AI button: Requires a network connection to use the voice recognition function. Speak while pressing and holding the button. Also used to check for recommended content.

Home Hub: Accesses the [Home Hub] or changes the input source.

Wheel (OK): Press the centre of the button to select a menu. You can change programmes by using the wheel.

Up/Down/Left/Right: Press to scroll the menu. If you press buttons while the pointer is in use, the pointer will disappear. Shake the Magic Remote to display the pointer on the screen again.

Back: Returns to the previous level or closes the on-screen display and returns to the home menu.

Q. Settings: Accesses the Quick Settings or displays the All Settings menu.

Coloured Buttons (Red, etc.): Access special functions in some menus. The Red button also runs the record function.

Various services button: Connects to various services such as streaming and voice search.

To use the Magic Remote, you must first pair it with your TV.

1. Put batteries into the Magic Remote and turn the TV on.

2. Point the Magic Remote at your TV and press the Wheel (OK) on the remote control.

If the TV fails to register the Magic Remote, try again after turning the TV off and back on.

Press the (Back) and (Home) buttons at the same time for five seconds to unpair the Magic Remote with your TV.

To disconnect and re-register the Magic Remote at the same time, press and hold the (Home) and (Q. Settings) buttons for more than 5 seconds.

It is recommended that an Access Point (AP) be located more than 0.2 m away from the TV for optimal performance.

The “Always Ready” feature allows you to operate the TV and connect to Bluetooth with direct voice recognition while the power is off.

To enable: Go to [Settings] → [General] → [Always Ready], and set [Enable the function] to on.

To use:

Pressing the power button while watching TV switches the screen to [Always Ready] that is turned on. Pressing the power button again turns the screen to [Always Ready] that is turned off.

Press the (Home) button or the (Back) button to watch TV when the screen is in [Always Ready] that is turned on.

Press the Wheel (OK) button to display the wallpaper when the screen is in [Always Ready] that is turned off, and press the power button to watch TV.

Note: Using Always Ready may increase energy consumption.

Power: Turns the TV on or off.

Teletext buttons (TEXT, T.OPT): Used for teletext.

GUIDE: Accesses the [Guide] or the saved programmes list.

QUICK ACCESS: Accesses the [Edit Quick Access].

Volume buttons: Adjusts the volume level.

Programme buttons: Scrolls through the saved programmes.

Navigation buttons (up/down/left/right): Scrolls through menus or options.

OK: Selects menus or options and confirms your input.

Back: Returns to the previous level or closes the on-screen display.

Input: Changes the input source or accesses the [Home Hub].

Subtitle button: Recalls your preferred subtitle in digital mode.

AD button: Enables the audio descriptions function.

Q. Settings: Accesses the Quick Settings or the All Settings menu.

Number buttons: Enters numbers.

… (More actions): Displays more remote control functions or enables audio descriptions.

Mute: Mutes all sounds or accesses the [Accessibility Shortcuts].

Search: Checks for recommended content or searches for content like TV programmes and movies.

Various services button: Connects to various services such as streaming.

Home Hub: Accesses the [Home Hub].

User Guide: Accesses the [User Guide].

FAV: Accesses your favourite programme list.

Home: Accesses the Home menu or activates the screen zoom function.

Record button: Starts to record and displays the record menu.

Control buttons (Play, Pause, etc.): Control buttons for media contents.

Coloured buttons (Red, Green, Yellow, Blue): Access special functions in some menus. The Red button also runs the record function.

Note: Some buttons and services may not be provided depending on models or regions. To use buttons marked with **, press and hold for more than 1 second.