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What are the important safety instructions for the LG 43UK6350PUC?
Please follow these safety instructions when using your LG 43UK6350PUC:
• Read and keep these instructions.
• Heed all warnings and follow all instructions.
• Do not use this apparatus near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits from the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
• Unplug this apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way.
Where should I avoid placing the LG 43UK6350PUC TV and its remote control?
To prevent fire, electric shock, or product damage, do not place the TV and/or remote control in the following environments:
• Keep the product away from direct sunlight.
• An area with high humidity, such as a bathroom.
• Near any heat source, such as stoves and other devices that produce heat.
• Near kitchen counters or humidifiers where they can easily be exposed to steam or oil.
• An area exposed to rain or wind.
• Do not expose to dripping or splashing, and do not place objects filled with liquids (vases, cups, etc.) on or over the apparatus.
• Near flammable objects such as gasoline or candles, or expose the TV to direct air conditioning.
• Do not install in excessively dusty places.
What are the ventilation requirements for the LG 43UK6350PUC?
Proper ventilation is crucial for your LG 43UK6350PUC. Follow these guidelines:
• Install your TV where there is proper ventilation. Do not install it in a confined space such as a bookcase.
• Do not install the product on a carpet or cushion.
• Do not block or cover the product with cloth or other materials while the unit is plugged in.
• Take care not to touch the ventilation openings. When watching the TV for a long period, the ventilation openings may become hot.
How should I handle the power cord for my LG 43UK6350PUC?
• Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.
• Do not move the TV whilst the Power cord is plugged in.
• Do not use a damaged or loosely fitting power cord.
• Be sure to grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.
• Do not connect too many devices to the same AC power outlet as this could result in fire or electric shock.
• The power plug is the disconnecting device. In case of an emergency, the power plug must remain readily accessible.
When should I unplug my LG 43UK6350PUC and contact customer service?
If any of the following occur, unplug the product immediately and contact your local customer service:
• The product has been damaged.
• If water or another substance enters the product (like an AC adapter, power cord, or TV).
• If you smell smoke or other odors coming from the TV.
• During lightning storms or when unused for long periods of time.
How should I handle batteries for the remote control of my LG 43UK6350PUC?
• Store the accessories (battery, etc.) in a safe location out of the reach of children.
• Do not short circuit, disassemble, or allow the batteries to overheat.
• Do not dispose of batteries in a fire. Batteries should not be exposed to excessive heat.
• Do not mix new batteries with old batteries. This may cause the batteries to overheat and leak.
• Failure to match the correct polarities of the battery may cause the battery to burst or leak, resulting in fire, personal injury, or ambient pollution.
What precautions should I take when moving the LG 43UK6350PUC?
• When moving, make sure the product is turned off, unplugged, and all cables have been removed.
• It may take 2 or more people to carry larger TVs. Do not press or put stress on the front panel of the TV.
• Keep the packing anti-moisture material or vinyl packing out of the reach of children.
• Do not allow an impact shock, any objects to fall into the product, and do not drop anything onto the screen.
• Do not press strongly upon the panel with a hand or a sharp object such as a nail, pencil, or pen, or make a scratch on it. It may cause damage to the screen.
• It is recommended to move the TV in the box or packing material that the TV originally came in.
• When holding the TV, the screen should face away from you to avoid damage.
• Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grille area.
How do I clean my LG 43UK6350PUC?
• When cleaning, unplug the power cord and wipe gently with a soft/dry cloth. Do not spray water or other liquids directly on the TV.
• Do not clean your TV with chemicals including glass cleaner, any type of air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol etc., which can damage the product and/or its panel.
• When cleaning the product, be careful not to allow any liquid or foreign objects to enter the gap between the upper, left or right side of the panel and the guide panel.
• Make sure to wring any excess water or cleaner from the cloth.
• Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.
What are the recommended specifications for HDMI and USB devices for the LG 43UK6350PUC?
For an optimal connection with your LG 43UK6350PUC, HDMI cables and USB devices should have bezels less than 10 mm (0.39 inches) thick and 18 mm (0.7 inches) width. Use an extension cable that supports USB 2.0 if the USB cable or USB flash drive does not fit into your TV’s USB port.
What type of HDMI cable should I use with the LG 43UK6350PUC?
You should use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur. The recommended HDMI cable types that are 3 m (9.84 feet) or less are:
• High-Speed HDMI®/™ cable
• High-Speed HDMI®/™ cable with Ethernet
How do I use the ferrite core with the power cord on my LG 43UK6350PUC?
Use the ferrite core to reduce the electromagnetic interference in the power cord. Wind the power cord on the ferrite core once. This should be done about 10 cm (+/- 2 cm) from the plug on the wall side of the cord.
How do I lift and move the LG 43UK6350PUC safely?
When moving or lifting the TV, read the following to prevent it from being scratched or damaged and for safe transportation:
• It is recommended to move the TV in the box or packing material that it originally came in.
• Before moving or lifting the TV, disconnect the power cord and all cables.
• When holding the TV, the screen should face away from you to avoid damage.
• Hold the top and bottom of the TV frame firmly. Do not hold the transparent part, speaker, or speaker grille area.
• Use at least two people to move a large TV.
• When transporting the TV, keep it upright; never turn the TV on its side or tilt it.
• When handling the TV, be careful not to damage the protruding buttons.
• Avoid touching the screen at all times, as this may damage it.
• Do not place the product on the floor with its front facing down without padding.
How do I mount the LG 43UK6350PUC on a table?
1. Lift and tilt the TV into its upright position on a table.
2. Leave a minimum of 10 cm (4 inches) of space from the wall for proper ventilation.
3. Connect the power cord to a wall outlet.
When attaching the stand, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.
How can I secure my LG 43UK6350PUC to a wall to prevent it from falling?
To prevent the TV from tipping over, follow these steps:
1. Insert and tighten the eye-bolts, or TV brackets and bolts on the back of the TV. If there are bolts already in the eye-bolt position, remove them first.
2. Mount the wall brackets with bolts to the wall. Match the location of the wall bracket and the eye-bolts on the rear of the TV.
3. Connect the eye-bolts and wall brackets tightly with a sturdy rope. Make sure to keep the rope horizontal with the flat surface.
Ensure you use a platform or cabinet that is strong and large enough to support the TV securely. Brackets, bolts, and ropes are not provided.
What are the VESA specifications for wall mounting the LG 43UK6350PUC?
The wall mount specifications for models including the LG 43UK6350PUC are as follows:
| Model | 43/50UK63* |
| VESA (A x B) (mm) | 200 x 200 |
| Standard screw | M6 |
| Number of screws | 4 |
| Wall mount bracket (optional) | LSW240B MSW240 |
What precautions should I take when mounting the LG 43UK6350PUC to a wall?
• Remove the stand before installing the TV on a wall mount by performing the stand attachment in reverse.
• If you intend to mount the product to a wall, attach the VESA standard mounting interface (optional parts) to the back of the product. When you install the set to use the wall mounting bracket (optional parts), fix it carefully so as not to drop.
• When mounting a TV on the wall, make sure not to install the TV by hanging the power and signal cables on the back of the TV.
• Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.
How do I use the physical button on the LG 43UK6350PUC?
You can operate the TV functions using the single button on the unit.
Basic Functions:
• Power On: Press the button.
• Power Off: Press and hold the button.
• Menu Control: Press the button when the TV is on.
• Menu Selection: Press and hold the button to select a menu item.
Adjusting the Menu:
When the TV is turned on, press the button once to access the menu. You can then press the button repeatedly to cycle through the options:
• Power Off: Turns the power off.
• Input Source: Changes the input source.
• Saved Channels: Scrolls through the saved channels.
• Volume Level: Adjusts the volume level.
How do I register or deregister the Magic Remote with my LG 43UK6350PUC?
How to register the Magic Remote Control:
To use the Magic Remote, you must first pair it with your TV.
1. Put batteries into the Magic Remote and turn the TV on.
2. Point the Magic Remote at your TV and press the Wheel (OK) button on the remote control.
If the TV fails to register the Magic Remote, try again after turning the TV off and back on.
How to deregister the Magic Remote Control:
Press the BACK and (HOME) buttons at the same time for five seconds to unpair the Magic Remote with your TV.
Pressing and holding the GUIDE button will let you cancel and re-register the Magic Remote at the same time.
What should I do if my LG 43UK6350PUC remote control is not working?
If you cannot control the TV with the remote control, try the following:
• Check if anything, such as tape, has been placed over the receiver on the TV.
• Check if there is any obstacle between the product and the remote control.
• Replace the batteries with new fresh ones.
What should I do if my LG 43UK6350PUC has no image display and no sound?
If there is no image or sound, check the following:
• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other products to it.
Why does my LG 43UK6350PUC turn off suddenly?
If your TV turns off suddenly, consider these possibilities:
• Check the power control settings. The power supply may be interrupted.
• Check if the auto-off function is activated in the settings menu.
• If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.
What should I know about the display quality of my LG 43UK6350PUC?
• If the TV feels cold to the touch, there may be a small flicker when it is turned on. This is normal; there is nothing wrong with the TV.
• Some minute dot defects may be visible on the screen, appearing as tiny red, green, or blue spots. However, they have no adverse effect on the TV’s performance.
• Avoid touching the LCD screen or holding your finger(s) against it for long periods of time. Doing so may produce some temporary distortion effects on the screen.
• This panel is an advanced product that contains millions of pixels. In a very few cases, you could see fine dots on the screen while you’re viewing the TV. Those dots are deactivated pixels and do not affect the performance and reliability of the TV.
• Displaying a still image for a prolonged period of time may cause image sticking. Avoid displaying a fixed image on the TV screen for an extended length of time.
Why does my LG 43UK6350PUC make a cracking or humming sound?
• Cracking noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required.
• Electrical circuit humming/panel buzzing: A low-level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate the product. It varies depending on the product. This generated sound does not affect the performance and reliability of the product.
What do the symbols on my LG 43UK6350PUC mean?
The symbols on the product refer to the following:
| ~ | Refers to alternating current (AC). |
| — | Refers to direct current (DC). |
| ☐ | Refers to class II equipment. |
| ⏻ | Refers to stand-by. |
| | | Refers to “ON” (power). |
| ⚡ | Refers to dangerous voltage. |
Where can I find the model and serial number on my LG 43UK6350PUC?
The model and serial numbers of the TV are located on the back and on one side of the TV. It is recommended to record them in case you ever need service.
How do I set up an external control device for my LG 43UK6350PUC?
You can connect an external control device, such as a computer or an A/V control system, to the USB to Serial converter/RS-232C input jack to control the TV’s functions externally.
USB to Serial converter with USB Cable:
Your LG TV supports a PL2303 chip-based USB to serial converter. This can be purchased from computer stores that carry accessories for IT support professionals.
RS-232C With RS232C Cable (DE9, D-Sub 9pin Type):
You need to purchase an RS-232C (DE9, D-Sub 9pin female-to-female type) cable for the connection between the PC and the TV.
Phone Jack Type:
For some models, you need to purchase a phone-jack to RS-232 cable. For other models, connect to the USB port.
How do I configure the Set ID for external control on my LG 43UK6350PUC?
1. Press SETTINGS to access the main menus.
2. Press the Navigation buttons to scroll to (*General → About this TV or OPTION) and press OK.
3. Press the Navigation buttons to scroll to SET ID and press OK.
4. Scroll left or right to select a set ID number and select CLOSE. The adjustment range is 1-99.
5. When you are finished, press EXIT.
What are the communication parameters for external control of the LG 43UK6350PUC?
The communication parameters for RS-232C control are:
• Baud rate: 9600 bps (UART)
• Data length: 8 bits
• Parity: None
• Stop bit: 1 bit
• Communication code: ASCII code
• Use a crossed (reverse) cable.
How is the transmission and receiving protocol structured for external control of the LG 43UK6350PUC?
Transmission
The command structure is: [Command1][Command2][ ][Set ID][ ][Data][Cr]
• [Command 1]: First command to control the TV (j, k, m or x).
• [Command 2]: Second command to control the TV.
• [Set ID]: The desired monitor ID number (1 to 99). If set to ‘0’, every connected set can be controlled.
• [Data]: To transmit command data (hexadecimal). Transmit ‘FF’ data to read the status of a command.
• [Cr]: Carriage Return – ASCII code ‘0x0D’.
• [ ]: Space – ASCII code ‘0x20’.
OK Acknowledgement
The format is: [Command2][ ][Set ID][ ][OK][Data][x]
The TV transmits this acknowledgement (ACK) when it receives normal data. If the data is in read mode, it indicates the present status. If it is in write mode, it returns the data from the PC.
Error Acknowledgement
The format is: [Command2][ ][Set ID][ ][NG][Data][x]
The TV transmits this when receiving abnormal data from non-viable functions or communication errors. Data 00 indicates an Illegal Code.