LEXMARK XC8355 (01) PDF MANUAL

FREE ENGLISH LEXMARK XC8355 (01) PDF USER GUIDE

FREE ENGLISH LEXMARK XC8355 (01) PDF USER MANUAL

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FREE ENGLISH LEXMARK XC8355 (01) PDF OWNER MANUAL

FREE ENGLISH LEXMARK XC8355 (01) PDF REFERENCE GUIDE

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FREE ENGLISH LEXMARK XC8355 (01) PDF REFERENCE MANUAL

FREE ENGLISH LEXMARK XC8355 (01) PDF INSTRUCTION MANUAL

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LEXMARK XC8355 (01) PDF SUMMARY:

What could damage the product hardware or software?

A warning identifies something that could damage the product hardware or software.

What indicates a risk of death or serious injury if not avoided?

A WARNING (in full capitals) indicates a risk of death or serious injury if not avoided.

What indicates a potentially hazardous situation that could injure you?

A caution indicates a potentially hazardous situation that could injure you.

What are the different types of caution statements?

Different types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

How do you avoid the risk of fire or electrical shock?

Connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. Use only the power cord provided with this product or the manufacturer’s authorized replacement. Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.

What surge protector should be used with the printer?

Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.

What telecommunications cord should be used when connecting the product to the public switched telephone network?

To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

How do you avoid the risk of electrical shock?

Do not place or use this product near water or wet locations. Do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

What should you not do to the power cord?

Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

How do you avoid the risk of electrical shock when installing optional hardware?

To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

How do you avoid the risk of electrical shock when using the fax feature?

Do not use the fax feature during a lightning storm.

How do you avoid the risk of electrical shock when cleaning the printer?

To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

What should you do if the printer weight is greater than 20 kg (44 lb)?

If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

What guidelines should you follow when moving the printer to avoid personal injury or printer damage?

When moving the printer, follow these guidelines to avoid personal injury or printer damage:

Make sure that all doors and trays are closed.
Turn off the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.

What may require a caster base, furniture, or other feature to prevent instability causing possible injury?

Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury.

How do you reduce the risk of equipment instability?

To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

What should you do if the inside of the printer might be hot?

To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

How do you avoid the risk of a pinch injury?

To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

What may result in hazardous radiation exposure?

Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.

What should you do if a battery is suspected to be swallowed or inserted inside any part of the body?

Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.

How should used batteries be disposed of?

Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children. Do not dispose of batteries in household trash or incinerate.

What do you need for initial setup instructions?

See the setup documentation that came with the printer.

Where can you find printer software, print or fax drivers, printer firmware, and utilities?

Go to http://www.lexmark.com/downloads.

Where can you find the Interactive User’s Guide?

Go to https://support.lexmark.com.

Where can you find how-to videos?

Go to https://infoserve.lexmark.com/idv/.

Where can you find help information for using the printer software?

Open a printer software program or application, and then click Help.

How do you view context-sensitive information?

Click ?

Where can you find documentation, live chat support, E-mail support, and voice support?

Go to https://support.lexmark.com. Note: Select your country or region, and then select your product to view the appropriate support site.

What information should you have ready when you contact customer support?

Have the following information ready when you contact customer support:

Place and date of purchase
Machine type and serial number

Where can you find safety, regulatory, warranty, and environmental information?

See the documentation that came with the printer or go to https://support.lexmark.com.

Where can you find information on Lexmark digital passport?

Go to https://csr.lexmark.com/digital-passport.php.

How do you find the printer serial number?

Open the tray.
Locate the serial number at the right side of the printer.

What should you make sure of when configuring the printer?

Make sure to configure the printer on a flat, sturdy, and stable surface.

How do you turn off the printer?

Press and hold the power button for five seconds.

What does the notification icon show?

Show a printer warning or error message whenever the printer requires intervention to continue processing.
View more information on the printer warning or message, and on how to clear it.

What does solid blue indicator light mean?

The printer is ready.

What does blinking blue indicator light mean?

The printer is printing or processing data.

What does blinking red indicator light mean?

The printer requires user intervention.

What does solid amber indicator light mean?

The printer is in Sleep mode.

What does blinking amber indicator light mean?

The printer is in Deep Sleep or Hibernate mode.

When should you use the automatic document feeder (ADF)?

Use the ADF for multiple‑page or two-sided documents.
Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading.
Make sure to adjust the ADF guides to match the width of the paper that you are loading.

When should you use the scanner glass?

Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Place the document facedown in the corner with the arrow.

How do you secure the printer in place?

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.

How do you prevent jams and help ensure trouble-free printing?

Use the appropriate paper. Always use new, undamaged paper. Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package. Do not use paper that has been cut or trimmed by hand. Do not mix paper sizes, types, or weights in the same tray; mixing results in jams. Do not use coated papers unless they are specifically designed for electrophotographic printing.

What paper characteristics affect print quality and reliability?

The following paper characteristics affect print quality and reliability. Consider these factors before printing on them:

Weight
Curl
Smoothness
Moisture content
Grain direction
Fiber content

What paper types are not recommended for use with the printer?

The following paper types are not recommended for use with the printer:

Chemically treated papers that are used to make copies without carbon paper. They are also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper.
Preprinted papers with chemicals that may contaminate the printer.
Preprinted papers that can be affected by the temperature in the printer fuser.
Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.09 in.). For example, optical character recognition (OCR) forms.
Coated papers (erasable bond), synthetic papers, or thermal papers.
Rough‑edged, rough or heavily textured surface papers, or curled papers.
Papers that fail EN12281:2002 (European).
Paper weighing less than 60 g/m2 (16 lb).
Multiple‑part forms or documents.

What should you do to help avoid jams and uneven print quality?

Use these paper storage guidelines:

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.
For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.
Store paper in cartons, on a pallet or shelf, rather than on the floor.
Store individual packages on a flat surface.
Do not store anything on top of individual paper packages.
Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat.

What should you do when selecting preprinted forms and letterhead?

Use grain long paper.
Use only forms and letterhead printed using an offset lithographic or engraved printing process.
Avoid paper with rough or heavily textured surfaces.
Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
Print samples on preprinted forms and letterheads considered for use before buying large quantities. This action determines whether the ink in the preprinted form or letterhead affects print quality.
When in doubt, contact your paper supplier.
When printing on letterhead, load the paper in the proper orientation for your printer.

How do I set up Scan Center?

From the control panel, select Scan Center.
Select and create a destination, and then configure the settings.

Note: Only destinations created from the Embedded Web Server are saved. For more information, see the documentation that came with the solution.
Scan the document.

How do I use Display Customization?

Note: Make sure that the Screen Saver, Slideshow, and Wallpaper settings are enabled from the Embedded Web Server. Navigate to Apps > Display Customization > Configure.

How do I manage screen saver and slide show images?

In the Screen Saver and Slideshow Images section, add, edit, or delete an image.

Notes:
- You can add up to 10 images.
- When enabled, the status icons appear on the screen saver only when there are errors, warnings, or cloud‑based notifications.
Apply the changes.

How do I change the wallpaper image?

From the control panel, select Change Wallpaper.
Select an image to use.
Apply the changes.

How do I run a slide show from a flash drive?

Insert a flash drive into the USB port.
From the control panel, select Slideshow.

Note: You can remove the flash drive after the slide show starts, but the images are not stored in the printer. If the slide show stops, then insert the flash drive again to view the images.

How do I create bookmarks?

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
Click Bookmarks > Add Bookmark, and then type a bookmark name.
Select an Address protocol type, and then do one of the following:
- For HTTP and HTTPS, type the URL that you want to bookmark.
- For HTTPS, make sure to use the host name instead of the IP address. For example, type myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that the host name also matches the Common Name (CN) value in the server certificate. For more information on obtaining the CN value in the server certificate, see the help information for your web browser.
- For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port number. Port 21 is the default port for sending commands.
- For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the network domain name.
- If necessary, select the Authentication type for FTP and SMB.
  
  To limit access to the bookmark, enter a PIN.
  
  Note: The application supports the following file types: PDF, JPEG, and TIFF. Other file types such as DOCX and XLSX are supported in some printer models.
Click Save.

How do I create folders?

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
Click Bookmarks > Add Folder, and then type a folder name.

Note: To limit access to the folder, enter a PIN.
Click Save.

How do I add contacts to the address book?

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
Click Address Book, and then click Add Contact.
If necessary, specify a login method to allow application access.
Click Save.

How do I add groups to the address book?

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
Click Address Book, and then click Add Contact.

Note: You can assign one or more contacts to the group.
Click Save.

How do I activate Voice Guidance from the home screen?

In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message.
Using two fingers, touch OK

Note: If the gesture does not work, then apply more pressure.

How do I activate Voice Guidance from the keyboard?

Press and hold the 5 key until you hear a voice message.
Press Tab to navigate the focus cursor to the OK button, and then press Enter.

Notes:
- When Voice Guidance is activated, always use two fingers to select any item on the display.
- Voice Guidance has limited language support.

How do I deactivate Voice Guidance?

In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message.
Using two fingers, do either of the following:
- Select Voice Guidance, and then select OK.
- Select Cancel.
  
  Note: If the gesture does not work, then apply more pressure.
  
  Pressing the power button or putting the printer in Sleep or Hibernate mode also deactivates Voice Guidance.

How do I navigate the screen using gestures?

Notes:

Most of the gestures are applicable only when Voice Guidance is activated.
Use a physical keyboard to type characters and adjust certain settings.

Gesture	Function
Swipe left then up using one finger	Launch or exit Accessibility mode. Note: This gesture is also applicable when the printer is in normal mode.
Double‑tap using one finger	Select an option or item on the screen.
Double‑tap the home icon using two fingers	Deactivate the Accessibility mode.
Triple‑tap using one finger	Zoom in or zoom out text and images. Note: Enable Magnification mode to use the zoom feature.
Swipe right or swipe down using one finger	Move to the next item on the screen.
Swipe left or swipe up using one finger	Move to the previous item on the screen.
Swipe up then down using one finger	Move to the first item on the screen.
Pan	Access parts of the zoomed image that are beyond the limit of the screen.

Notes:

Use two fingers to drag a zoomed image.
Enable Magnification mode to use the pan gesture.

Gesture	Function
Swipe up then right using one finger	Increase the volume.
Swipe down then right using one finger	Decrease the volume.
Swipe up then left using one finger	Exit an application and return to the home screen.
Swipe down then left using one finger	Go back to the previous setting.

How do I use the on-screen keyboard?

When the on‑screen keyboard appears, do one or more of the following:

Touch a key to announce and type the character in the field.
Drag a finger across different characters to announce and type the character in the field.
Touch a text box using two fingers to announce the characters in the field.
Touch Backspace to delete characters.

How do I enable Magnification mode?

In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message.

Note: For printer models without built-in speakers, use headphones to hear the message.
Using two fingers, do the following:

a. Touch Magnification mode.

b. Touch OK.

Note: If the gesture does not work, then apply more pressure.

For more information on navigating a magnified screen, see “Navigating the screen using gestures”.

How do I adjust the Voice Guidance speech rate?

From the control panel, navigate to Settings > Device > Accessibility > Speech Rate.
Select the speech rate.

How do I adjust the default headphone volume?

From the control panel, navigate to Settings > Device > Accessibility.
Adjust the headphone volume.

Note: The volume resets to the default value after the user exits Accessibility mode or when the printer wakes from Sleep or Hibernate mode.

How do I adjust the default internal speaker volume?

From the control panel, swipe right to the control center.
Adjust the volume.

Notes:
- If Quiet Mode is enabled, then the audible alerts are turned off. This setting also slows the printer performance.
- The volume resets to the default value after the user exits the Accessibility mode or when the printer wakes from Sleep or Hibernate mode.

How do I enable spoken passwords or personal identification numbers?

From the control panel, navigate to Settings > Device > Accessibility > Speak Passwords/PINs.
Enable the setting.

How do I set up the fax function using analog fax with the control panel?

From the control panel, navigate to Settings > Fax > Fax Setup > General Fax Settings.
Configure the settings.

How do I set up the fax function using analog fax with the Embedded Web Server?

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
Click Settings > Fax > Fax Setup > General Fax Settings.
Configure the settings.
Apply the changes.

How do I set up the fax function using etherFAX?

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
Click Settings > Fax > Fax Setup > General Fax Settings.

Note: Fax Setup appears only if Fax Mode is set to Fax.
In the Fax Name field, type a unique name.
In the Fax Number field, enter the fax number that etherFAX provided.
From the Fax Transport menu, select etherFAX.

Notes:
- This menu shows up only when more than one fax transport is available.
- If the printer only has etherFAX installed, then it is automatically configured.
Apply the changes.

How do I set up the fax function using fax server?

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
Click Settings > Fax.
From the Fax Mode menu, select Fax Server, and then click Save.
Click Fax Server Setup.
In the To Format field, type [#]@myfax.com, where [#] is the fax number and myfax.com is the fax provider domain.

Notes:
- If necessary, configure the Reply Address, Subject, or Message fields.
- To let the printer receive fax messages, enable the device‑based fax receive setting. Make sure that you have a device‑based fax configured.
Click Save.
Click Fax Server Email Settings, and then enable Use Email SMTP Server.

Note: If the settings are not configured, then see “Configuring the SMTP settings” on page 266.
Apply the changes.

How do I set up fax using a standard telephone line: Setup 1: Printer is connected to a dedicated fax line?

Connect one end of the telephone cable to the line port of the printer.
Connect the other end of the cable to an active analog telephone wall jack.

Notes:
- You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto Answer to Off).
- If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.

How do I set up fax using a standard telephone line: Setup 2: Printer is sharing the line with an answering machine connected to the same telephone wall jack?

Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.

Connect one end of the telephone cable to the line port of the printer.
Connect the other end of the cable to an active analog wall jack.
Connect the answering machine to the telephone port of the printer.

How do I set up fax using a standard telephone line: Setup 2: Printer is sharing the line with an answering machine connected to different wall jacks?

Connect one end of the telephone cable to the line port of the printer.
Connect the other end of the cable to an active analog wall jack.

Notes:
- If you have only one telephone number on your line, then set the printer to receive faxes automatically.
- Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.

How do I connect the printer to a non‑RJ‑11 wall jack?

Connect one end of the telephone cable to the line port of the printer.
Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack.

Note: If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it directly to the telephone adapter.

How do I connect to a distinctive ring service?

From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Answer On.
Select a ring pattern.

How do I set the fax date and time?

From the control panel, navigate to Settings > Device > Preferences > Date and Time > Configure.
Configure the settings.

How do I configure daylight saving time?

From the control panel, navigate to Settings > Device > Preferences > Date and Time > Configure.
In the Time Zone menu, select (UTC+user) Custom.
In the Configure menu, select UTC Offset.
Configure the settings.

How do I configure the fax speaker settings?

From the control panel, navigate to Settings > Fax > Fax Setup > Speaker Settings.
Do the following:
- Set Speaker Mode to Always On.
- Set Speaker Volume to High.
- Activate Ringer Volume.

How do I set the size and type of the specialty media?

For specialty media like labels, card stock, or envelopes, do the following:

From the control panel, navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Select a paper source, and then set the size and type of the specialty media.

How do I configure Universal paper settings?

The Universal Setup menu lets you set the width and height of a paper size that is not preset in the printer.

From the control panel, navigate to Settings > Paper > Media Configuration > Universal Setup.
Select All Input Trays, and then configure the settings for the paper size that you want to customize.

How do I load the 550-sheet tray?

Open the tray.

Note: To avoid jams, do not open trays while the printer is busy.
Adjust the guides to match the size of the paper that you are loading.

Notes:
- Use the indicators on the bottom of the tray to position the guides.
- Prepunched paper is supported only in the standard 550-sheet tray.
- A3-size paper is supported only in the optional 550-sheet tray.
Flex, fan, and align the paper edges before loading.
Load the paper stack with the printable side faceup.

Notes:
- Do not slide paper into the tray.
- Make sure that the side guides fit snugly against the paper.
- Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams.

Insert the tray.

If necessary, set the paper size and paper type to match the paper loaded in the tray.

Note: When a finisher is installed, the pages are rotated to 180° when printed.

When loading letterhead, do any of the following:

Without a finisher	With a finisher
One‑sided, long‑edge printing	One‑sided, long‑edge printing
One‑sided, short‑edge printing	One‑sided, short‑edge printing
Two‑sided, long‑edge printing	Two‑sided, long‑edge printing
Two‑sided, short‑edge printing	Two‑sided, short‑edge printing

When loading prepunched paper, do any of the following:

Without an optional finisher	With an optional finisher
One‑sided, long‑edge printing	One‑sided, long‑edge printing
One‑sided, short‑edge printing	One‑sided, short‑edge printing
Two‑sided, long‑edge printing	Two‑sided, long‑edge printing
Two‑sided, short‑edge printing	Two‑sided, short‑edge printing

How do I load the 2000-sheet tandem tray?

Open the tray.

Note: To avoid jams, do not pull out trays while the printer is busy.
Flex, fan, and align the paper edges before loading.
Load the paper stack to the right tray insert with the printable side faceup.

Notes:
- Do not slide paper into the tray.
- Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams.
Insert the right tray insert into the printer.
Load the paper stack to the left tray insert with the printable side faceup.
Insert the tray.

If necessary, set the paper size and type to match the paper loaded in the tray.

Note: When a finisher is installed, the pages are rotated to 180° when printed.

When loading letterhead for one-sided printing, load it faceup with the header toward the front of the tray.

When loading letterhead for two-sided printing, load it facedown with the header toward the front of the tray.

How do I load the 1500-sheet tray?

Open door K.

Note: To avoid jams, do not open trays while the printer is busy.
Flex, fan, and align the paper edges before loading.
Load the paper stack with the printable side facedown.

Notes:
- Do not slide paper into the tray.
- Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams.
Close door K.

If necessary, set the paper size and type to match the paper loaded in the tray.

When loading letterhead for one-sided printing, load it facedown with the header toward the rear of the printer.

When loading letterhead for two-sided printing, load it faceup with the header toward the rear of the printer.

When loading a different paper size, make sure to adjust the guides. Do the following:
Using a flat‑headed screwdriver, remove the screws from the paper guides.
Remove the paper guides.
Align the paper guides to match the size of the paper that you are loading.
Install the screws on the paper guides.

How do I load the multipurpose feeder?

Open the multipurpose feeder.
Adjust the side guides to match the size of the paper that you are loading.
Flex, fan, and align the paper edges before loading.
Load the paper.

Note: Make sure that the side guides fit snugly against the paper.
- When loading letterhead, do either of the following:
Without a finisher With a finisher

One‑sided, long‑edge printing One‑sided, long‑edge printing

Two‑sided, long‑edge printing Two‑sided, long‑edge printing
- When loading prepunched paper, do either of the following:
Without a finisher With a finisher

One‑sided, long‑edge printing One‑sided, long‑edge printing

Two‑sided, long‑edge printing Two‑sided, long‑edge printing
- For envelopes:
Load envelope with the flap faceup toward the rear of the printer. Load European envelope with the flap faceup entering the multipurpose feeder first.

Note: When a finisher is installed, the printer rotates the pages to 180°.

How do I link trays?

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
Click Settings > Paper > Tray Configuration.
Set the same paper size and paper type for the trays that you are linking.

Note: Make sure to load the linked trays with the same paper orientation.
Save the settings.
Click Settings > Device > Maintenance > Configuration Menu > Tray Configuration.
Set Tray Linking to Automatic.
Save the settings.

To unlink the trays, make sure that no trays have the same paper size and paper type settings.

How do I install the printer software?

Notes:

The print driver is included in the software installer package.
For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print on an AirPrint-certified printer. If you want custom printing features, then download the print driver.

Obtain a copy of the software installer package:
- From the software CD that came with your printer.
- Go to http://www.lexmark.com/downloads.
Run the installer, and then follow the instructions on the computer screen.

How do I install the fax driver?

Go to http://www.lexmark.com/downloads, search for your printer model, and then download the appropriate installer package.
From your computer, click Printer Properties, and then navigate to the Configuration tab.
Select Fax, and then click Apply.

How do I add printers to a computer for Windows users?

Before you begin, do one of the following:

Connect the printer and the computer to the same network.
Connect the computer to the printer.
Connect the printer to the computer using a USB cable.

Note: The USB cable is sold separately.

Install the print driver on the computer.

Note: For more information, see “Installing the printer software”.
Open Printers & scanners, and then click Add a printer or scanner.
Depending on your printer connection, do one of the following:
- Select a printer from the list, and then click Add device.
- Click Show Wi‑Fi Direct printers, select a printer, and then click Add device.
- Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:
  
  a. Select Add a printer using an IP address or hostname, and then click Next.
  
  b. In the Device type field, select TCP/IP Device.
  
  c. In the Hostname or IP address field, type the printer IP address, and then click Next.
  
  Notes:
  
  – View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  
  – If you are using a proxy server, then temporarily disable it to load the web page correctly.
  
  d. Select a print driver, and then click Next.
  
  e. Select Use the driver that is currently installed (recommended), and then click Next.
  
  f. Type a printer name, and then click Next.
  
  g. Click Finish.

How do I add printers to a computer for Macintosh users?

Open Printers & Scanners.
Click Add Printer, Scanner, or Fax, and then select a printer.
From the Add Printer menu, select a print driver.

Notes:
- To use the Macintosh print driver, select either AirPrint or Secure AirPrint.
- If you want custom printing features, then select the Lexmark print driver. To install the driver, see “Installing the printer software”.
Add the printer.

How do I export a configuration file?

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
From the Embedded Web Server, click Export Configuration.
Select a configuration to export.

Note: Depending on the configuration that you selected, the files are either exported in a ZIP or CSV format.

How do I import a configuration file?

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
From the Embedded Web Server, click Import Configuration.
Browse to the location that the file is saved.

Note: The files are either saved in a ZIP or CSV format.
Click Import.

How do I add available options in the print driver for Windows users?

Open the printers folder.
Select the printer that you want to update, and then do either of the following:
- For Windows 7 or later, select Printer properties.
- For earlier versions, select Properties.
Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
Apply the changes.

How do I add available options in the print driver for Macintosh users?

Open Printers & Scanners.
Click Add Printer, Scanner, or Fax, and then select a printer.
Choose a print driver.
Apply the changes.

How do I update the firmware using the control panel with the notification center?

This method is applicable only in some printer models.

From the control panel, navigate to the notification center, and then select Firmware update available.
Select Install now.

The printer reboots automatically after the update.

How do I update the firmware using the control panel with the Settings menu?

From the control panel, navigate to Settings > Device > Update Firmware.
Depending on your printer model, select Check for updates or Check for updates now.
If a new update is available, then select Install now.

The printer reboots automatically after the update.

How do I update the firmware using the Embedded Web Server?

Before you begin, make sure that:

You have downloaded the latest printer firmware from https://support.lexmark.com and saved it to your flash drive or computer.

Note: To deploy the printer firmware, extract the FLS firmware file from the ZIP package.
You are not using a special code on your printer to avoid losing this functionality.

Open a web browser, and then type the printer IP address in the address field.

Notes:
- View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
Click Device.
Scroll down, and then click Update Firmware.
Depending on your printer model, click Check for updates or Check for updates now.

If a new update is available, then click I agree, start update.

The printer reboots automatically after the update.

How do I install the optional 550‑sheet tray?

Turn off the printer.
Unplug the power cord from the electrical outlet, and then from the printer.
Unpack the optional 550‑sheet tray.

Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it.
Attach the right tray cover.
Pull out the 550‑sheet tray insert.
Remove the upper tray cover.
Remove the screws.
Attach the lower tray cover.

How do I attach the upper tray cover?

Attach the upper tray cover.

How do I insert the 550-sheet tray insert?

Insert the 550‑sheet tray insert.

How do I remove the cover under the right side of the printer?

Remove the cover under the right side of the printer.

How do I align the printer with the 550-sheet tray, and then lower it into place?

Align the printer with the 550‑sheet tray, and then lower it into place.

How do I pull out the standard tray insert?

Pull out the standard tray insert.

How do I secure the 550-sheet tray to the printer?

Secure the 550‑sheet tray to the printer.

How do I insert the standard tray insert?

Insert the standard tray insert.

How do I secure the rear part of the 550-sheet tray to the printer?

Secure the rear part of the 550‑sheet tray to the printer.

How do I connect one end of the power cord to the printer, and then the other end to the electrical outlet?

Connect one end of the power cord to the printer, and then the other end to the electrical outlet.

How do I turn on the printer?

Turn on the printer.

How do I add the tray in the print driver to make it available for print jobs?

Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available options in the print driver” on page 96.

What do I do before accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer?

To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

If a 550-sheet tray is already installed, what should I do?

Uninstall the tray, remove the tray side cover, remove the lower tray cover, and then place the tray on top of this option.

What tool is required for this task?

This task requires a flat‑head screwdriver.

How do I turn off the printer?

Turn off the printer.

How do I unplug the power cord from the electrical outlet, and then from the printer?

Unplug the power cord from the electrical outlet, and then from the printer.

How do I unpack the 2 x 550-sheet tray, and then remove all the packing material?

Unpack the 2 x 550‑sheet tray, and then remove all the packing material.

How do I lock the caster to keep the 2 x 550-sheet tray from moving?

Lock the caster to keep the 2 x 550‑sheet tray from moving.

How do I align the 550-sheet tray with the 2 x 550-sheet tray, and then lower it into place?

Align the 550‑sheet tray with the 2 x 550‑sheet tray, and then lower it into place.

How do I pull out the 550-sheet tray insert?

Pull out the 550‑sheet tray insert.

How do I secure the 550-sheet tray to the 2 x 550-sheet tray?

Secure the 550‑sheet tray to the 2 x 550‑sheet tray.

How do I insert the 550-sheet tray insert?

Insert the 550‑sheet tray insert.

How do I secure the rear part of the 550-sheet tray to the 2 x 550-sheet tray?

Secure the rear part of the 550‑sheet tray to the 2 x 550‑sheet tray.

How do I remove the cover under the right side of the printer?

Remove the cover under the right side of the printer.

How do I align the printer with the optional trays, and then lower it into place?

Align the printer with the optional trays, and then lower it into place.

How do I pull out the standard tray insert?

Pull out the standard tray insert.

How do I secure the 550-sheet tray to the printer?

Secure the 550‑sheet tray to the printer.

How do I insert the standard tray insert?

Insert the standard tray insert.

How do I secure the rear part of the 550-sheet tray to the printer?

Secure the rear part of the 550‑sheet tray to the printer.

How do I connect one end of the power cord to the printer, and then the other end to the electrical outlet?

Connect one end of the power cord to the printer, and then the other end to the electrical outlet.

How do I turn on the printer?

Turn on the printer.

If a 550-sheet tray is already installed, what should I do?

Uninstall the tray, remove the tray side cover, remove the lower tray cover, and then place the tray on top of this option.

How do I unpack the tandem tray, and then remove all the packing material?

Unpack the tandem tray, and then remove all the packing material.

How do I lock the caster to keep the tandem tray from moving?

Lock the caster to keep the tandem tray from moving.

How do I align the 550-sheet tray with the tandem tray, and then lower it into place?

Align the 550‑sheet tray with the tandem tray, and then lower it into place.

How do I pull out the 550-sheet tray insert?

Pull out the 550‑sheet tray insert.

How do I secure the 550-sheet tray to the tandem tray?

Secure the 550‑sheet tray to the tandem tray.

How do I insert the tray insert?

Insert the tray insert.

How do I secure the rear part of the 550-sheet tray to the tandem tray?

Secure the rear part of the 550‑sheet tray to the tandem tray.

How do I pull out the standard tray?

Pull out the standard tray.

How do I insert the tray?

Insert the tray.

How do I unpack, and then assemble the cabinet?

Unpack, and then assemble the cabinet.

How do I lock the caster to keep the cabinet from moving?

Lock the caster to keep the cabinet from moving.

How do I attach the side cover of the 550-sheet tray?

Attach the side cover of the 550‑sheet tray.

How do I align the tray with the cabinet, and then lower it into place?

Align the tray with the cabinet, and then lower it into place.

How do I pull out the tray insert?

Pull out the tray insert.

How do I secure the tray to the cabinet?

Secure the tray to the cabinet.

How do I insert the tray insert?

Insert the tray insert.

How do I secure the rear part of the tray to the cabinet?

Secure the rear part of the tray to the cabinet.

How do I align the printer with the cabinet and the tray, and then lower it into place?

Align the printer with the cabinet and the tray, and then lower it into place.

How do I pull out the standard tray insert?

Pull out the standard tray insert.

How do I secure the 550-sheet tray to the printer?

Secure the 550‑sheet tray to the printer.

How do I insert the standard tray insert?

Insert the standard tray insert.

How do I secure the rear part of the 550-sheet tray to the printer?

Secure the rear part of the 550‑sheet tray to the printer.

How do I connect one end of the power cord to the printer, and then the other end to the electrical outlet?

Connect one end of the power cord to the printer, and then the other end to the electrical outlet.

How do I turn on the printer?

Turn on the printer.

How do I remove the connection cover?

Remove the connection cover.

How do I remove the port cover?

Remove the port cover.

How do I remove the screw caps from the printer?

Remove the screw caps from the printer.

How do I unpack the 1500-sheet tray, and then remove all the packing material?

Unpack the 1500‑sheet tray, and then remove all the packing material.

How do I install the screws for the mounting bracket?

Install the screws for the mounting bracket.

How do I attach the mounting bracket to the printer?

Attach the mounting bracket to the printer.

How do I install the remaining screws?

Install the remaining screws.

How do I install the 1500-sheet tray?

Install the 1500‑sheet tray.

How do I connect the tray cable to the printer?

Connect the tray cable to the printer.

How do I attach the tray cable cover?

Attach the tray cable cover.

How do I slide the 1500-sheet tray toward the printer?

Slide the 1500‑sheet tray toward the printer.

How do I connect one end of the printer power cord to the printer, and then the other end to the electrical outlet?

Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet.

How do I turn off the printer?

Turn off the printer.

How do I unplug the power cord from the electrical outlet, and then from the printer?

Unplug the power cord from the electrical outlet, and then from the printer.

How do I unpack the staple finisher, and then remove all the packing material?

Unpack the staple finisher, and then remove all the packing material.

How do I install the feed guide?

Install the feed guide.

How do I remove the standard bin?

Remove the standard bin.

Before installing the option, what position should I place the exit bin flag?

Before installing the option, place the exit bin flag into the closed position.

How do I remove the backup roller?

Remove the backup roller.

How do I insert the feed roller that came with the staple finisher until it clicks into place?

Insert the feed roller that came with the staple finisher until it clicks into place.

How do I attach the roller cover until it clicks into place?

Attach the roller cover until it clicks into place.

How do I open the front door, and then remove the cover on the left side of the printer?

Open the front door, and then remove the cover on the left side of the printer.

How do I remove the left rear cover?

Remove the left rear cover.

How do I remove the inner bin cover?

Remove the inner bin cover.

How do I align, and then insert the inner bin cover that came with the staple finisher?

Align, and then insert the inner bin cover that came with the staple finisher.

How do I install the screws to the inner bin cover?

Install the screws to the inner bin cover.

How do I attach the staple finisher slider?

Attach the staple finisher slider.

How do I insert the staple finisher?

Insert the staple finisher.

How do I install the mounting bracket to secure the finisher to the printer?

Install the mounting bracket to secure the finisher to the printer.

How do I attach the left rear cover, and then slide the staple finisher to the left?

Attach the left rear cover, and then slide the staple finisher to the left.

How do I attach the left upper trim cover that came with the finisher?

Attach the left upper trim cover that came with the finisher.

How do I insert the staple cartridge into the finisher until it clicks into place?

Insert the staple cartridge into the finisher until it clicks into place.

How do I close the front door, and then slide the finisher toward the printer?

Close the front door, and then slide the finisher toward the printer.

How do I connect the option cable to the printer?

Connect the option cable to the printer.

How do I connect one end of the printer power cord to the printer, and then the other end to the electrical outlet?

Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet.

How do I unpack the offset stacker, and then remove all the packing material?

Unpack the offset stacker, and then remove all the packing material.

How do I attach the inner rear cover to the offset stacker?

Attach the inner rear cover to the offset stacker.

How do I remove the paper transport connector cover?

Remove the paper transport connector cover.

How do I align, and then install the offset stacker to the printer?

Align, and then install the offset stacker to the printer.

How do I attach the protective strips of the offset stacker to the printer?

Attach the protective strips of the offset stacker to the printer.

How do I place the exit bin flag into the open position?

Place the exit bin flag into the open position.

How do I attach the bin flag cover until it clicks into place?

Attach the bin flag cover until it clicks into place.

How do I connect one end of the printer power cord to the printer, and then the other end to the electrical outlet?

Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet.

How do I unpack the paper transport with folding option, and then remove all the packing material?

Unpack the paper transport with folding option, and then remove all the packing material.

How do I close the front door?

Close the front door.

How do I remove the left rear cover?

Remove the left rear cover.

What should I do with the screw and cover from the left rear cover?

Do not throw away the screw and cover.

How do I remove the inner bin cover?

Remove the inner bin cover.

What should I do with the screw and cover from the inner bin cover?

Do not throw away the screw and cover.

How do I install the inner bin cover that came with the option?

Align, and then insert the inner bin cover that came with the option.

How do I install the screws to the inner bin cover?

Install the screws to the inner bin cover.

How do I prepare the option?

Attach the pieces of foam tape to the option.

What should I do with door F?

Open door F, and then tighten the screws. Close door F.

How do I prepare the option?

Attach the metal bracket to the option.

How do I insert the option?

Insert the option. Make sure that the metal bracket is in front of the printer.

What tool should I use to install the screw?

Using the screwdriver that came with the option, install the screw.

How do I install the screws into the option?

Install the screws into the option.

How do I reattach the left rear cover?

Attach the left rear cover.

How do I attach the cover to the left side of the printer?

Open the front door, and then attach the cover to the left side of the printer.

What is the next step after attaching the cover to the left side of the printer?

Close the front door.

How do I attach the option bin?

Raise the bin flap, and then align and attach the option bin.

How do I install the screws to the option bin?

Install the screws to the option bin.

How do I attach the trim cover?

Attach the trim cover.

How do I connect the option cable?

Connect the option cable to the printer.

How do I connect the power cord?

Connect one end of the power cord to the printer, and then the other end to the electrical outlet.

What is the caution for connecting the power cord?

To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

How do I turn on the printer?

Turn on the printer.

What is the shock hazard warning?

What tool is required for the following tasks?

This task requires a flat‑head screwdriver.

How do I turn off the printer?

Turn off the printer.

How do I unplug the power cord?

Unplug the power cord from the electrical outlet, and then from the printer.

What do I do with the paper transport?

Unpack the paper transport.

How do I remove the standard bin?

Remove the standard bin.

What should I do with the standard bin?

Do not throw away the bin.

How do I place the exit bin flag before installing the option?

Before installing the option, place the exit bin flag into the closed position.

How do I place the exit bin flag when the option is removed?

When the option is removed, place the exit bin flag into the open position.

How do I remove the backup roller?

Remove the backup roller.

What should I do with the roller?

Do not throw away the roller.

How do I insert the feed roller?

Insert the feed roller that came with the paper transport until it clicks into place.

What should I check when inserting the feed roller?

Make sure that the metal spring is in front of the feed roller.

How do I attach the cover?

Attach the cover until it clicks into place.

How do I remove the cover on the left side of the printer?

Open the front door, and then remove the cover on the left side of the printer.

What do I do with the screw and cover from the left side of the printer?

Do not throw away the screw and cover.

What is the next step after removing the cover on the left side of the printer?

Close the front door.

How do I remove the paper transport connector cover?

Remove the paper transport connector cover.

What should I do with the paper transport connector cover?

Do not throw away the cover.

How do I remove the cover?

Remove the cover.

What should I do with the cover?

Do not throw away the cover.

How do I attach the metal bracket?

Attach the metal bracket.

How do I insert the paper transport?

Insert the paper transport.

How do I install the screw into the front of the paper transport?

Open handle G, and then install the screw into the front of the paper transport.

What is the next step after installing the screw into the front of the paper transport?

Close handle G.

How do I install the screw into the rear of the paper transport?

Install the screw into the rear of the paper transport.

How do I attach the cover that came with the paper transport to the left side of the printer?

Open the front door, and then attach the cover that came with the paper transport to the left side of the printer.

What is the next step after attaching the cover that came with the paper transport to the left side of the printer?

Close the front door.

What do I do with the staple, hole punch finisher?

Unpack the staple, hole punch finisher.

How do I install the stabilizer?

Install the stabilizer.

How do I prepare the finisher?

Remove the pieces of tape around the finisher.

How do I attach the bracket to the finisher?

Attach the bracket to the finisher.

How do I prepare the finisher?

Attach the foam tape to the finisher.

How do I attach the feed guide to the finisher?

Attach the feed guide to the finisher.

How do I attach the bin to the finisher?

Attach the bin to the finisher.

How do I insert the hole punch box?

Open the finisher door, and then insert the hole punch box.

How do I place the bin extender?

Place the bin extender into the finisher bin.

When is the bin extender used?

The bin extender is used for A3‑size paper or longer and in high humidity conditions to help in stacking the paper.

What happens when the bin extender is used?

The bin capacity is reduced when the bin extender is used.

What is the next step after placing the bin extender?

Close the finisher door.

How do I attach the mounting bracket to the printer?

Attach the mounting bracket to the printer.

What should I check when attaching the mounting bracket?

Make sure that the screws are aligned to the markers on the mounting bracket.

How do I attach the metal bracket that came with the paper transport to the printer?

Attach the metal bracket that came with the paper transport to the printer.

How do I prepare the finisher?

Open the finisher door, remove the screw, and then pull the finisher lock.

How do I attach the finisher to the printer?

Attach the finisher to the printer.

How do I lock the finisher to the printer?

Lock the finisher to the printer, and then install the screw.

How do I connect the finisher cable?

Connect the finisher cable to the printer. Connect the finisher cable to the option.

What should I do with the paper transport with folding option?

Unpack the paper transport with folding option, and then remove all the packing material.

How do I align and insert the inner bin cover?

Align, and then insert the inner bin cover that came with the paper transport with folding option.

How do I attach the cover to the option?

Raise the bin flap, and then align and attach the cover to the option.

How do I install the screws?

Install the screws.

How do I attach the trim cover?

Open the front door, and then attach the trim cover that came with the option.

How do I prepare the finisher?

Remove the small potion of foam on the right side of the finisher.

How do I attach the metal bracket?

Attach the metal bracket.

What is the next step after attaching the metal bracket?

Insert the paper transport.

What do I do with handle G?

Open handle G, and then install the screw into the front of the paper transport. Close handle G.

What is the next step after closing handle G?

Install the screw into the rear of the paper transport.

What is the next step after installing the screw into the rear of the paper transport?

Open the front door, and then attach the cover that came with the paper transport to the left side of the printer.

What is the next step after attaching the cover?

Close the front door.

What is the next step after closing the front door?

Unpack the booklet finisher, and then remove all the packing material.

What is the next step after unpacking the booklet finisher?

Attach the bracket to the finisher.

What is the next step after attaching the bracket to the finisher?

Attach the foam tape to the finisher.

What is the next step after attaching the foam tape to the finisher?

Attach the feed guide to the finisher.

What is the next step after attaching the feed guide to the finisher?

Attach the upper bin to the finisher.

What is the next step after attaching the upper bin to the finisher?

Raise the bin flap, and then attach the lower bin to the finisher.

What is the next step after attaching the lower bin to the finisher?

Open the finisher door.

What is the next step after opening the finisher door?

Remove the packing material from the hole punch box, and then insert it into the finisher.

What is the next step after inserting the hole punch box into the finisher?

Place the bin extender on the finisher bin.

What is the bin extender used for?

The bin extender is used for A3‑size paper or longer and in high humidity conditions to help in stacking the paper.

Does using the bin extender affect bin capacity?

Yes, the bin capacity is reduced when the bin extender is used.

What is the next step after placing the bin extender on the finisher bin?

Attach the basket to the rear of the finisher.

What is the next step after attaching the basket to the rear of the finisher?

Close the finisher door.

What is the next step after closing the finisher door?

Attach the mounting bracket to the printer. Make sure that the screws are aligned to the markers on the mounting bracket.

What is the next step after attaching the mounting bracket to the printer?

Attach the bracket that came with the paper transport to the printer.

What is the next step after attaching the bracket that came with the paper transport to the printer?

Open the finisher door, remove the screw, and then pull the finisher lock.

What is the next step after pulling the finisher lock?

Attach the finisher to the printer.

What is the next step after attaching the finisher to the printer?

Lock the finisher to the printer, and then install the screw.

What is the next step after installing the screw?

Close the finisher door.

What is the next step after closing the finisher door?

Connect the finisher cable to the printer.

What is the next step after connecting the finisher cable to the printer?

Connect one end of the power cord to the printer, and then the other end to the electrical outlet.

What is the caution about connecting the power cord to the electrical outlet?

To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

What is the next step after connecting the power cord to the electrical outlet?

Turn on the printer.

What is the caution about installing the booklet finisher and paper transport with folding option?

What tool is required for this task?

This task requires a flat‑head screwdriver.

What is the first step to install the booklet finisher and paper transport with folding option?

Turn off the printer.

What is the next step after turning off the printer?

Unplug the power cord from the electrical outlet, and then from the printer.

What is the next step after unplugging the power cord?

Unpack the paper transport with folding option.

What is the next step after unpacking the paper transport with folding option?

Remove the standard bin. Do not throw away the bin.

What is the next step after removing the standard bin?

Before installing the option, place the exit bin flag into the closed position. When the option is removed, place the exit bin flag into the open position.

What is the next step after placing the exit bin flag into the closed position?

Remove the backup roller. Do not throw away the roller.

What is the next step after removing the backup roller?

Insert the feed roller that came with the option until it clicks into place. Make sure that the metal spring is in front of the feed roller.

What is the next step after inserting the feed roller?

Attach the roller cover until it clicks into place.

What is the next step after attaching the roller cover?

Open the front door, and then remove the cover on the left side of the printer. Do not throw away the screw and cover.

What is the next step after removing the cover on the left side of the printer?

Close the front door.

What is the next step after closing the front door?

Remove the paper transport connector cover. Do not throw away the cover.

What is the next step after removing the paper transport connector cover?

Remove the left rear cover. Do not throw away the screw and cover.

What is the next step after removing the left rear cover?

Remove the inner bin cover. Do not throw away the screw and cover.

What is the next step after removing the inner bin cover?

Align, and then insert the inner bin cover that came with the option.

What is the next step after inserting the inner bin cover?

Install the screws to the inner bin cover.

What is the next step after installing the screws to the inner bin cover?

Attach the pieces of foam tape to the option.

What is the next step after attaching the pieces of foam tape to the option?

Open door F, and then tighten the screws.

What is the next step after tightening the screws?

Close door F.

What is the next step after closing door F?

Attach the bracket to the option.

What is the next step after attaching the bracket to the option?

Insert the option. Make sure that the metal bracket is in front of the printer.

What is the next step after inserting the option?

Open door F, and then using the screwdriver that came with the option, install the screw.

What is the next step after installing the screw using the screwdriver?

Close door F.

What is the next step after closing door F?

Install the screws into the option.

What is the next step after installing the screws into the option?

Attach the left rear cover.

What is the next step after attaching the left rear cover?

Unpack the booklet finisher, and then remove all the packing material.

What is the next step after unpacking the booklet finisher?

Attach the bracket to the finisher.

What is the next step after attaching the bracket to the finisher?

Attach the foam tape to the finisher.

What is the next step after attaching the foam tape to the finisher?

Attach the feed guide to the finisher.

What is the next step after attaching the feed guide to the finisher?

Attach the upper bin to the finisher.

What is the next step after attaching the upper bin to the finisher?

Raise the bin flap, and then attach the lower bin to the finisher.

What is the next step after attaching the lower bin to the finisher?

Open the finisher door.

What is the next step after opening the finisher door?

Remove the packing material from the hole punch box, and then insert it into the finisher.

What is the next step after inserting the hole punch box into the finisher?

Place the bin extender on the finisher bin.

What is the bin extender used for?

The bin extender is used for A3‑size paper or longer and in high humidity conditions to help in stacking the paper. The bin capacity is reduced when the bin extender is used.

What is the next step after placing the bin extender on the finisher bin?

Attach the basket to the rear of the finisher.

What is the next step after attaching the basket to the rear of the finisher?

Close the finisher door.

What is the next step after closing the finisher door?

Raise the bin flap, and then align and attach the cover to the option.

What is the next step after attaching the cover to the option?

Install the screws.

What is the next step after installing the screws?

Open the front door, and then attach the trim cover that came with the option.

What is the next step after attaching the trim cover?

Attach the mounting bracket to the printer. Make sure that the screws are aligned to the markers on the mounting bracket.

What is the next step after attaching the mounting bracket to the printer?

Open the finisher door, remove the screw, and then pull the finisher lock.

What is the next step after pulling the finisher lock?

Connect the option cable to the printer.

What is the next step after connecting the option cable to the printer?

Connect the finisher cable to the option.

What is the next step after connecting the finisher cable to the option?

Attach the finisher to the printer.

What is the next step after attaching the finisher to the printer?

Lock the finisher to the printer, and then install the screw.

What is the next step after installing the screw?

Close the finisher door.

What is the next step after closing the finisher door?

Connect one end of the power cord to the printer, and then the other end to the electrical outlet.

What is the caution for connecting the power cord to the electrical outlet?

To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

What is the next step after connecting the power cord to the electrical outlet?

Turn on the printer.

What is the first step to install the keyboard shelf?

Turn off the printer.

What is the next step after turning off the printer?

Open door B.

What is the next step after opening door B?

Remove the front cover, and then close door B.

What is the next step after closing door B?

Unpack the keyboard shelf.

What is the next step after unpacking the keyboard shelf?

Insert the keyboard cable into the shelf.

What is the next step after inserting the keyboard cable into the shelf?

Loop the cable inside the shelf.

What is the next step after looping the cable inside the shelf?

Remove the adhesive cover.

What is the next step after removing the adhesive cover?

Align, and then attach the keyboard to the base.

What is the next step after attaching the keyboard to the base?

Align the shelf, connect the keyboard cable to the printer, insert the shelf, and then attach it to the printer.

What is the next step after attaching it to the printer?

Turn on the printer.

What is the caution about installing a fax card?

What tool is required for installing a fax card?

This task requires a flat‑head screwdriver.

What is the first step to install a fax card?

Turn off the printer.

What is the next step after turning off the printer?

Unplug the power cord from the electrical outlet, and then from the printer.

What is the next step after unplugging the power cord?

Open the controller board access cover.

What is the warning about opening the controller board access cover?

Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

What is the next step after opening the controller board access cover?

Remove the fax port cover. Do not throw away the screw and cover.

What is the next step after removing the fax port cover?

Unpack the fax card.

What is the next step after unpacking the fax card?

Connect the fax cable to the controller board.

What is the next step after connecting the fax cable to the controller board?

Align, and then install the fax card to the printer.

What is the next step after installing the fax card to the printer?

Close the controller board access cover until it clicks into place, and then install the screw.

What is the next step after installing the screw?

Connect one end of the power cord to the printer, and then the other end to the electrical outlet.

What is the caution about connecting the power cord to the electrical outlet?

To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

What is the next step after connecting the power cord to the electrical outlet?

Turn on the printer.

What is the caution about installing the card reader?

What is the first step to install the card reader?

Turn off the printer.

What is the next step after turning off the printer?

Open door B.

What is the next step after opening door B?

Open the front USB port cover.

What is the next step after opening the front USB port cover?

Remove the lower USB port cover. If your printer does not have this part, then proceed to the next step.

What is the next step after removing the lower USB port cover?

Remove the protective cover from the card reader.

What is the next step after removing the protective cover from the card reader?

Insert the card reader.

What is the next step after inserting the card reader?

Attach the lower port cover until it clicks into place.

What is the next step after attaching the lower port cover?

Attach the sticker guide.

What is the next step after attaching the sticker guide?

Attach the front USB port cover until it clicks into place.

What is the next step after attaching the front USB port cover?

Close door B until it clicks into place.

What is the next step after closing door B?

Turn on the printer.

What is the caution about installing an internal solutions port?

What tool is required for installing an internal solutions port?

This task requires a flat‑head screwdriver.

What is the first step to install an internal solutions port?

Turn off the printer.

What is the next step after turning off the printer?

Unplug the power cord from the electrical outlet, and then from the printer.

What is the next step after unplugging the power cord?

Open the controller board access cover.

What is the warning about opening the controller board access cover?

Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

What is the next step after opening the controller board access cover?

Remove the internal solutions port (ISP) cover. Do not throw away the screw and cover.

What is the next step after removing the internal solutions port cover?

Unpack the ISP kit.

What are the parts in the ISP kit?

The ISP kit contains:

1 ISP
2 ISP extended cable
3 Mounting bracket
4 Thumbscrews

What is the next step after unpacking the ISP kit?

Attach the mounting bracket to the controller board until it clicks into place.

What is the next step after attaching the mounting bracket to the controller board?

Attach the ISP to the mounting bracket, and then connect the ISP extended cable to its connector on the controller board.

What is the next step after connecting the ISP extended cable to its connector on the controller board?

Secure the ISP to the printer.

What is the next step after securing the ISP to the printer?

Close the controller board access cover.

What is the next step after closing the controller board access cover?

Connect one end of the power cord to the printer, and then the other end to the electrical outlet.

What is the caution about connecting the power cord to the electrical outlet?

To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

What is the next step after connecting the power cord to the electrical outlet?

Turn on the printer.

How do I change the printer port settings after installing an internal solutions port?

Notes:

If the printer has a static IP address, then do not change the configuration.
If the computers are configured to use the network name instead of an IP address, then do not change the configuration.
If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet connection, then disconnect the printer from the Ethernet network.

For Windows users:

Open the printers folder.
From the shortcut menu of the printer with the new ISP, open the printer properties.
Configure the port from the list.
Update the IP address.
Apply the changes.

For Macintosh users:

From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
Type the IP address in the address field.
Apply the changes.

How do I connect the printer to a Wi‑Fi network using the control panel?

Before you begin, make sure that:

Active Adapter is set to Auto. From the control panel, navigate to Settings > Network/Ports > Network Overview > Active Adapter.
The Ethernet cable is not connected to the printer.

Steps:

From the control panel, navigate to Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose Network.
Select a Wi‑Fi network, and then type the network password.

Note: For printers with built‑in Wi‑Fi capability, a prompt for setting up the Wi‑Fi network appears during initial setup.

How do I connect the printer to a wireless network using Wi-Fi Protected Setup (WPS)?

Before you begin, make sure that:

The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the documentation that came with your access point.
A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter.
Active Adapter is set to Auto. From the control panel, navigate to Settings > Network/Ports > Network Overview > Active Adapter.

Using the Push Button method:

From the control panel, navigate to Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method.
Follow the instructions on the display.

Using the personal identification number (PIN) method:

From the control panel, navigate to Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN Method.
Copy the eight‑digit WPS PIN.
Open a web browser, and then type the IP address of your access point in the address field.

Notes:

To know the IP address, see the documentation that came with your access point.
If you are using a proxy server, then temporarily disable it to load the web page correctly.

Access the WPS settings. For more information, see the documentation that came with your access point.
Enter the eight‑digit PIN, and then save the changes.

How do I configure Wi-Fi Direct?

Wi-Fi Direct® enables Wi-Fi devices to connect directly to each other without using an access point (wireless router).

From the control panel, navigate to Settings > Network/Ports > Wi-Fi Direct.
Configure the settings:
- Enable Wi‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.
- Wi‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network.
- Wi‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the peer‑to-peer connection.
- Show Password on Setup Page—Shows the password on the Network Setup Page.
- Preferred Channel Number—Assigns the preferred channel of the Wi‑Fi Direct network.
- Group Owner IP Address—Assigns the IP address of the group owner.
- Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.

Note: Accepting push‑button requests automatically is not secured.

Notes:

By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password, enable the password peek icon. From the control panel, navigate to Settings > Security > Miscellaneous > Enable Password/PIN Reveal.
To know the password of the Wi-Fi Direct network without showing it on the printer display, print the Network Setup Page. From the control panel, navigate to Settings > Reports > Network > Network Setup Page.

How do I connect a mobile device to the printer using Wi-Fi Direct?

Before connecting your mobile device, make sure that Wi‑Fi Direct has been configured.

Note: These instructions apply only to mobile devices running on the AndroidTM platform.

From the mobile device, go to the Settings menu.
Enable Wi‑Fi, and then tap > Wi‑Fi Direct.
Select the printer Wi-Fi Direct name.
Confirm the connection on the printer control panel.

How do I connect a mobile device to the printer using Wi-Fi?

From the mobile device, go to the Settings menu.
Tap Wi‑Fi, and then select the printer Wi-Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name. 3. Enter the Wi-Fi Direct password.

How do I connect a computer to the printer for Windows users?

Before connecting your computer, make sure that Wi‑Fi Direct has been configured.

Open Printers & scanners, and then click Add a printer or scanner.
Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.
From the printer display, take note of the eight-digit PIN of the printer.
Enter the PIN on the computer.

Note: If the print driver is not already installed, then Windows downloads the appropriate driver.

How do I connect a computer to the printer for Macintosh users?

Before connecting your computer, make sure that Wi‑Fi Direct has been configured.

Click the wireless icon, and then select the printer Wi‑Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name. 2. Type the Wi‑Fi Direct password.

Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.

How do I deactivate the Wi-Fi network?

From the control panel, navigate to Settings > Network/Ports > Network Overview > Active Adapter > Standard Network.
Select Yes to restart the printer.

How do I check the printer connectivity?

From the control panel, navigate to Settings > Reports > Network > Network Setup Page.
Check the first section of the page, and confirm that the status is connected.

If the status is not connected, then the LAN drop may be inactive or the network cable may be malfunctioning. Contact your administrator for assistance.

How do I set up serial printing for Windows only?

Set the parameters in the printer.
- From the control panel, navigate to the menu for the port settings.
- Locate the menu for the serial port settings, and then adjust the settings, if necessary.
- Apply the changes.
From your computer, open the printers folder, and then select your printer.
Open the printer properties, and then select the COM port from the list.
Set the COM port parameters in Device Manager.

Notes:

Serial printing reduces printing speed.
Make sure that the serial cable is connected to the serial port on your printer.

How do I erase volatile memory or buffered data in the printer?

Turn off the printer.

How do I erase nonvolatile memory, device and network settings, security settings, and embedded solutions?

From the control panel, navigate to Settings > Device > Maintenance > Out of Service Erase.
Select Sanitize all information on nonvolatile memory, and then select ERASE.
Select Start initial setup wizard or Leave printer offline, and then select Next.
Start the process.

Note: This process also destroys the encryption key that is used to protect user data. Destroying the encryption key makes the data irrecoverable.

How do I erase the printer storage drive?

From the control panel, navigate to Settings > Device > Maintenance > Out of Service Erase.
Depending on the storage drive that is installed on your printer, do either of the following:
- For hard disk, select Sanitize all information on hard disk, select ERASE, and then select a method to erase data.

Note: The process to sanitize the hard disk can take from several minutes to more than an hour, making the printer unavailable for other tasks. * For intelligent storage drive, select Cryptographically erase all user data on ISD, and then select ERASE.

How do I restore factory default settings?

From the control panel, navigate to Settings > Device > Restore Factory Defaults.
Select Restore Settings.
Select the settings that you want to restore, and then select RESTORE.

How do I print from a computer for Windows users?

With a document open, click File > Print.
Select a printer, and then click Properties, Preferences, Options, or Setup.

If necessary, adjust the settings. 3. Click OK, and then click Print.

How do I print from a computer for Macintosh users?

With a document open, choose File > Print.
Select a printer, and then select a setting from Presets.

If necessary, adjust the settings. 3. Click Print.

How do I print from a mobile device using Lexmark Print?

Lexmark Print is a mobile printing solution for mobile devices running on Android platform version 6.0 or later. It lets you send documents and images to network-connected printers and print management servers.

Notes:

Make sure that you download the Lexmark Print app from the Google PlayTM store and enable it in the mobile device.
Make sure that the printer and mobile device are connected to the same network.

From your mobile device, select a document from the file manager.
Send or share the document to Lexmark Print.

Note: Some third‑party apps may not support the send or share feature. For more information, see the documentation that came with the app. 3. Select a printer.

If necessary, adjust the settings. 4. Print the document.

How do I print from a mobile device using Mopria™ Print Service?

Mopria Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It lets you print directly to any Mopria™ certified printer.

Note: Make sure that you download Mopria Print Service from the Google Play store and enable it on your mobile device.

From your mobile device, launch a compatible app or select a document from the file manager.
Tap > Print.
Select a printer, and then adjust the settings, if necessary.
Tap .

How do I print from a mobile device using AirPrint?

The AirPrint software feature is a mobile printing solution that lets you print directly from Apple devices to an AirPrint‑certified printer.

Notes:

Make sure that the Apple device and the printer are connected to the same network. If the network has multiple wireless hubs, then make sure that both devices are connected to the same subnet.
This application is supported only in some Apple devices.

From your mobile device, select a document from your file manager or launch a compatible application.
Tap > Print.
Select a printer, and then adjust the settings, if necessary.
Print the document.

How do I print from a mobile device using Wi-Fi Direct®?

Wi‑Fi Direct ® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make sure that the mobile device is connected to the printer wireless network.

From your mobile device, launch a compatible application or select a document from your file manager.
Depending on your mobile device, do one of the following:
- Tap > Print.
- Tap > Print.
- Tap > Print.
Select a printer, and then adjust the settings, if necessary.
Print the document.

How do I print from a flash drive?

Insert the flash drive.

For more information on supported flash drives, see “Supported flash drives and file types”. Notes:

If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display.

From the control panel, select Print .
Select USB Drive, and then select the document that you want to print.

If necessary, configure the settings. 4. Print the document.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the area shown while actively printing, reading, or writing from the memory device.

How do I configure confidential jobs?

From the control panel, navigate to Settings > Security > Confidential Print Setup.
Configure the settings:

Setting	Description
Max Invalid PIN	Set the limit for entering an invalid PIN. Note: When the limit is reached, the print jobs for that username are deleted.
Confidential Job Expiration	Set an individual expiration time for each held job before it is automatically deleted from the printer memory, hard disk, or intelligent storage drive.
Note	A held job is either Confidential, Repeat, Reserve, or Verify.
Repeat Job Expiration	Set the expiration time for print jobs that you want to repeat.
Verify Job Expiration	Set the expiration time for printing a copy of a job for you to check its quality before printing the remaining copies.
Reserve Job Expiration	Set the expiration time for jobs that you want to store in the printer for printing later.
Require All Jobs to be Held	Set the printer to hold all print jobs.
Keep duplicate documents	Set the printer to keep all documents with the same file name.

How do I print confidential and other held jobs for Windows users?

With a document open, click File > Print.
Select a printer, and then click Properties, Preferences, Options, or Setup.
Click Print and Hold.
Click Use Print and Hold, and then assign a username.
Select from any of the following print job types:
- Confidential print—The printer asks for a personal identification number before letting you print the job.

Note: If you select this job type, then enter a four‑digit personal identification number (PIN). * Verify print—The printer prints one copy and holds the remaining copies that you requested from the driver in printer memory. * Reserve print—The printer stores the job in memory so that you can print the job later. * Repeat print—The printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. 6. Click OK. 7. Click Print. 8. From the printer control panel, release the print job. * Select Print. * Select Held jobs, and then select your username.

Note: For confidential print jobs, select Confidential, enter the PIN, and then select OK. * Select the print job, and then select Print.

How do I print confidential and other held jobs for Macintosh users?

With a document open, choose File > Print.
Select a printer.
From the Print Job Security drop‑down menu, enable Print with PIN, and then enter a four‑digit PIN.
Click Print.
From the printer control panel, release the print job.
- Select Held jobs, and then select the computer name.
- Select Confidential, and then enter the PIN.
- Select the print job, and then select Print.

How do I print a font sample list?

From the control panel, navigate to Settings > Reports > Print > Print Fonts.
Select the type of font.

How do I print a directory list?

From the control panel, navigate to Settings > Reports > Print.
Select Print Directory.

How do I place separator sheets in print jobs?

With a document open, click File > Print.
Select a printer, and then click Properties, Preferences, Options, or Setup.
Click Paper/Finishing.
In the Separator sheets menu, select a setting.
Click OK, and then click Print.

How do I cancel a print job?

From the control panel, select Job Queue.
Select Print, and then select a job to cancel.

Note: If a document is already printing, then select Cancel job in the lower‑right corner of the display to stop printing.

How do I adjust toner darkness?

From the control panel, navigate to Settings > Print > Quality.
Adjust the setting for Toner Darkness.

How do I make copies?

Load an original document into the ADF tray or on the scanner glass.

Note: To avoid a cropped image, make sure that the original document and output have the same paper size. 2. From the control panel, select Copy, and then specify the number of copies.

If necessary, adjust the copy settings. 3. Copy the document.

How do I copy photos?

Place a photo on the scanner glass.
From the control panel, navigate to Copy > More Settings > Content > Content Type > Photo.
Select Content Source, and then select the setting that best matches the original photo.
Copy the photo.

How do I copy on letterhead?

Load an original document into the ADF tray or on the scanner glass.
From the control panel, navigate to Copy > Copy From.
Select the size of the original document.
Select Copy To, and then select the paper source that contains the letterhead.

If you loaded the letterhead into the multipurpose feeder, select Multipurpose Feeder, select a paper size, and then select Letterhead. 5. Copy the document.

How do I copy on both sides of the paper?

Load an original document into the ADF tray or on the scanner glass.
From the control panel, navigate to Copy > More Settings > Sides.
Select a setting.
Copy the document.

How do I reduce or enlarge copies?

Load an original document into the ADF tray or on the scanner glass.
From the control panel, navigate to Copy > More Settings > Scale.
Select a setting.

Note: Changing the size of the original document or output after setting Scale restores the scale value to Auto. 4. Copy the document.

How do I collate copies?

Load an original document into the ADF tray or on the scanner glass.
From the control panel, navigate to Copy > More Settings > Collate > On.
Copy the document.

How do I place separator sheets between copies?

Load an original document into the ADF tray or on the scanner glass.
From the control panel, navigate to Copy > More Settings > Separator Sheets.
Enable the menu, and then select a setting.
Copy the document.

How do I copy multiple pages onto a single sheet?

Load an original document into the ADF tray or on the scanner glass.
From the control panel, navigate to Copy > More Settings > Pages per Side.
Enable the menu, and then select a setting.
Copy the document.

How do I copy cards?

Load a card on the scanner glass.
From the control panel, navigate to Copy > Copy From > ID Card.
Copy the card.

How do I create a copy shortcut?

From the control panel, select Copy.
Configure the settings, and then select .
Create a shortcut.

How do I configure the SMTP settings using the control panel?

Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through email. The settings vary with each email service provider.

Before you begin, make sure that the printer is connected to a network and the network is connected to the Internet.

From the control panel, navigate to Settings > Email > Email Setup.
Configure the settings.

How do I configure the SMTP settings using the Embedded Web Server?

Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through email. The settings vary with each email service provider.

Before you begin, make sure that the printer is connected to a network and the network is connected to the Internet.

Open a web browser, and then type the printer IP address in the address field.

Notes:

View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.

Click Settings > Email.
In the Email Setup menu, configure the settings.
Click Save.

How do I send an email?

Before you begin, make sure that the SMTP settings are configured.

Load an original document into the ADF tray or on the scanner glass.
From the control panel, navigate to Scan > E-mail.
Enter the needed information, and then select Next.

If necessary, configure the settings. 4. Select Scan, and then send the email.

How do I create an email shortcut using the control panel?

From the control panel, navigate to Scan > E‑mail.
Enter the needed information, and then select .
Create a shortcut.

How do I create an email shortcut using the Embedded Web Server?

Open a web browser, and then type the printer IP address in the address field.

Notes:

View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.

Click Shortcuts > Add Shortcut.
Configure the settings.
Click Save.

How do I send a fax using the control panel?

Load an original document into the ADF tray or on the scanner glass.
From the control panel, select Fax.
Select Add Recipient or Address Book.

If necessary, adjust the settings. 4. Send the fax.

How do I send a fax using the computer for Windows users?

Before you begin, make sure that the fax driver is installed.

With a document open, click File > Print.
Select a printer, and then click Properties, Preferences, Options, or Setup.
Click Fax > Enable fax > Always display settings prior to faxing, and then enter the recipient number.

If necessary, configure the settings. 4. Send the fax.

How do I send a fax using the computer for Macintosh users?

Before you begin, make sure that the fax driver is installed.

With a document open, choose File > Print.
Select the printer that has ‑ Fax added after its name.
In the To field, enter the recipient number.

If necessary, configure the settings. 4. Send the fax.

How do I schedule a fax?

Load an original document into the ADF tray or on the scanner glass.
From the control panel, select Fax.
Select Add Recipient or Address Book, and then enter the needed information.
Select Send Time, configure the date and time, and then select Done.

If necessary, configure other fax settings. 5. Send the fax.

How do I create a fax destination shortcut?

From the control panel, select Fax.
Select Add Recipient or Address Book, and then enter the needed information.

If necessary, adjust the settings. 3. Select . 4. Create a shortcut.

How do I change the fax resolution?

Load an original document into the ADF tray or on the scanner glass.
From the control panel, select Fax.
Select Add Recipient or Address Book, and then enter the needed information.
Select Resolution, and then select a setting.
Send the fax.

How do I adjust the fax darkness?

Load an original document into the ADF tray or on the scanner glass.
From the control panel, select Fax.
Select Add Recipient or Address Book, and then enter the needed information.
Select More Settings > Darkness, and then adjust the setting.
Send the fax.

How do I print a fax log?

From the control panel, navigate to Settings > Reports > Fax.
Select a fax log.

How do I block junk faxes?

From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
Enable the Block No Name Fax menu.

How do I hold faxes?

From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes.
Select a setting.

How do I forward a fax?

From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
Select Fax Forwarding, and then select Print and Forward or Forward.
In the Forward to menu, select a destination and then configure the settings.

How do I scan to a computer for Windows users using Lexmark ScanBack Utility?

Before you begin, make sure that the computer and the printer are connected to the same network.

From the computer, run Lexmark ScanBack Utility, and then click Create profile.

Notes:

To download the utility, go to http://www.lexmark.com/downloads.
If you prefer to use an existing scanning profile, click Existing profile.

Click Setup, add then add the printer IP address.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 3. Click OK, and then click Close. 4. Select the format and the size of the document to be scanned. 5. Select a file format and scan resolution, and then click Next. 6. Type a unique scan profile name. 7. Browse to the location that you want to save the scanned document, and then create a file name.

Note: To reuse the scan profile, enable Create Shortcut, and then create a unique shortcut name. 8. Click Finish. 9. Load an original document into the automatic document feeder or on the scanner glass. 10. From the control panel, navigate to Scan Profiles > Scan to Computer, and then select a scan profile. 11. On your computer, click Scan Complete.

How do I scan to a computer for Windows users using Windows Fax and Scan?

Before you begin, make sure that the computer and the printer are connected to the same network. Note: Make sure that the printer is added to the computer.

Load an original document into the automatic document feeder or on the scanner glass.
From the computer, open Windows Fax and Scan.
Click New Scan, and then select a scanner source.
If necessary, change the scan settings.
Scan the document.
Click Save as, type a file name, and then click Save.

How do I scan to a computer for Macintosh users?

Before you begin, make sure that the computer and the printer are connected to the same network. Note: Make sure that the printer is added to the computer.

Load an original document into the automatic document feeder or on the scanner glass.
From the computer, do either of the following:
- Open Image Capture.
- Open Printers & Scanners, and then select a printer. Click Scan > Open Scanner.
From the Scanner window, do one or more of the following:
- Select the location that you want to save the scanned document.
- Select the size of the original document.
- To scan from the ADF, select Document Feeder from the Scan Menu or enable Use Document Feeder.
- If necessary, configure the scan settings.
Click Scan.

How do I scan to an FTP server?

Before you begin, make sure that the printer is connected to an FTP server.

Load an original document into the ADF tray or on the scanner glass.
From the control panel, navigate to Scan > FTP.
Enter the needed information, and then select Next.

If necessary, configure the FTP settings. 4. Scan the document.

How do I create an FTP shortcut?

From the control panel, select Scan > FTP.
Enter the FTP server address, and then touch .
Create a shortcut.

How do I scan to a network folder?

Before you begin, make sure that the network folder that you want to scan the document to is already configured.

Load an original document into the ADF tray or on the scanner glass.
From the control panel, navigate to Scan Center > Network Folder.
Select the applicable network folder.

Note: To add a network folder, see “Configuring a network folder destination”. 4. Scan the document.

How do I configure a network folder destination?

From the control panel, navigate to Scan Center > Network Folder > Create Network Folder.
Configure the necessary settings.
Log in to the network, and then select Next.
Configure the network folder settings, and then select Done.

Note: To scan a document to a network folder, see “Scanning to a network folder”.

How do I create a network folder shortcut?

Open a web browser, and then type the printer IP address in the address field.

Notes:

View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.

Click Shortcuts > Add Shortcut.
From the Shortcut Type menu, select Network Folder, and then configure the settings.
Apply the changes.

How do I scan to a flash drive?

Load an original document into the ADF tray or on the scanner glass.
Insert the flash drive.
From the control panel, select Scan, and then select USB Drive.
Select a location to save the file, create a filename, and then select Next.
Configure the scan settings.
Scan the document.

How do I specify the identity of the printer?

Specify the identity of the printer using the Asset Tag setting.

How do I specify the printer location?

Specify the printer’s location using the Printer’s Location setting.

How do I specify the contact information for the printer?

Specify the contact information for the printer using the Contact setting.

How do I export the configuration file to a flash drive?

Export the configuration file to a flash drive.

How do I export compressed logs to a USB drive?

Export the compressed log files to a flash drive.

How do I send printer log information to Lexmark?

Send printer log information to Lexmark.

How do I specify whether to print on one side or both sides of the paper?

Specify whether to print on one side or both sides of the paper using the Sides setting. The options are 1-Sided or 2-Sided.

How do I determine which side of the paper is bound when performing two-sided printing?

Determine which side of the paper is bound when performing two-sided printing using the Flip Style setting. The options are Long Edge or Short Edge.

How do I print blank pages that are included in a print job?

Print blank pages that are included in a print job using the Blank Pages setting. The options are Print or Do Not Print.

How do I keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job?

Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job using the Collate setting. The options are Off (1,1,1,2,2,2) or On (1,2,1,2,1,2).

How do I insert blank separator sheets when printing?

Insert blank separator sheets when printing using the Separator Sheets setting. The options are None, Between Copies, Between Jobs, or Between Pages.

How do I specify the paper source for the separator sheet?

Specify the paper source for the separator sheet using the Separator Sheet Source. The options are Tray [x] or Multipurpose Feeder.

How do I print multiple page images on one side of a sheet of paper?

Print multiple page images on one side of a sheet of paper using the Pages per Side setting. The options are Off, 2 pages per side, 3 pages per side, 4 pages per side, 6 pages per side, 9 pages per side, 12 pages per side, or 16 pages per side.

How do I specify the positioning of multiple page images when using the Pages per Side menu?

Specify the positioning of multiple page images when using the Pages per Side menu using the Pages per Side Ordering setting. The options are Horizontal, Reverse Horizontal, Vertical, or Reverse Vertical.

How do I specify the orientation of multiple page images when using the Pages per Side menu?

Specify the orientation of multiple page images when using the Pages per Side menu using the Pages per Side Orientation setting. The options are Auto, Landscape, or Portrait.

How do I print a border around each page image when using the Pages per Side menu?

Print a border around each page image when using the Pages per Side menu using the Pages per Side Border setting. The options are None or Solid.

How do I specify the number of copies for each print job?

Specify the number of copies for each print job using the Copies setting. The range is from 1–9999.

How do I set the printable area on a sheet of paper?

Set the printable area on a sheet of paper using the Print Area setting. The options are Normal, Fit to page, or Whole Page.

How do I specify the staple position for all print jobs?

Specify the staple position for all print jobs using the Staple Job setting. The options are Off, 1 staple, top left corner, 2 staples, left, 1 staple, top right corner, 2 staples, top, 1 staple, bottom left corner, 2 staples, bottom, 1 staple, bottom right corner, or 2 staples, right. Note: This menu item appears only when a staple finisher is installed.

How do I determine whether the staple finisher is functioning properly?

Determine whether the staple finisher is functioning properly using the Staple Test setting. Note: This menu item appears only when a staple finisher is installed.

How do I punch holes along the edge of the printed output?

Punch holes along the edge of the printed output using the Hole Punch setting. The options are Off or On. Note: This menu item appears only when a staple, hole punch finisher is installed.

How do I set the hole punch mode for the printed output?

Set the hole punch mode for the printed output using the Hole Punch Mode setting. The options are 2 holes, 3 holes, or 4 holes. Note: This menu item appears only when a staple, hole punch, or booklet finisher is installed.

How do I offset the output of each print job or each copy of a print job?

Offset the output of each print job or each copy of a print job using the Offset Pages setting. The options are None, Between Copies, or Between Jobs.

Between Copies offsets each copy of a print job if Collate is set to On. If Collate is set to Off, then each set of printed pages is offset, such as all pages designated as 1 and all pages designated as 2.
Between Jobs sets the same offset position for the entire print job regardless of the number of copies printed.

How do I set the printer language?

Set the printer language using the Printer Language setting. The options are PCL Emulation or PS Emulation. Note: Setting a printer language default does not prevent a software program from sending print jobs that use another printer language.

How do I preserve print jobs requiring supplies so that jobs not requiring the missing supplies can print?

Preserve print jobs requiring supplies so that jobs not requiring the missing supplies can print using the Job Waiting setting. The options are Off or On. Note: This menu item appears only when a storage drive is installed.

How do I set the time in seconds that the printer waits for user intervention before it holds jobs that require unavailable resources?

Set the time in seconds that the printer waits for user intervention before it holds jobs that require unavailable resources using the Job Hold Timeout setting. The range is 0–255. Note: This menu item appears only when a storage drive is installed.

How do I specify where to save all permanent resources that have been downloaded to the printer?

Specify where to save all permanent resources that have been downloaded to the printer using the Download Target setting. The options are RAM, Flash, or Disk. Note: This menu item appears only when a storage drive is installed.

How do I determine if the retraction hardware disengages or engages the color developer units during printing?

Determine if the retraction hardware disengages or engages the color developer units during printing using the Printer Usage setting. The options are Max Speed or Max Yield.

When set to Max Yield, the hardware remains engaged with the color developer units when the printer is idle.
When set to Max Speed, the hardware remains engaged with the color developer units regardless of whether a job contains mono or color content.

How do I let the printer switch between high‑yield (black only mode) and high‑speed (color mode) when running at low speed?

Let the printer switch between high‑yield (black only mode) and high‑speed (color mode) when running at low speed using the Low-Speed Printer Usage setting. The options are Max Yield or Max Speed. Note: This setting only changes printer behavior when the print engine is running at a 25 pages‑per‑minute process speed. It has no effect when the print engine is running at faster process speeds.

How do I determine what the printer does with downloaded resources when it receives a job that requires more than the available memory?

Determine what the printer does with downloaded resources when it receives a job that requires more than the available memory using the Resource Save setting. The options are Off or On.

When set to Off, the printer retains downloaded resources only until memory is needed. Resources associated with the inactive printer language are deleted.
When set to On, the printer preserves all the permanent downloaded resources across all language switches. When necessary, the printer shows memory full messages instead of deleting permanent resources.

How do I specify the order when I choose to print all held and confidential jobs?

Specify the order when choosing to print all held and confidential jobs using the Print All Order setting. The options are Alphabetical, Newest First, or Oldest First.

How do I set the printer to cancel automatically the queued print jobs that are interrupted by errors such as paper jams and missing supplies?

Set the printer to cancel automatically the queued print jobs that are interrupted by errors such as paper jams and missing supplies using the Automatic Deletion of Suspended Print Jobs setting. The options are Off or On.

How do I set how the printer generates color content?

Set how the printer generates color content using the Print Mode setting. The options are Black and White or Color.

How do I set the resolution for the printed output?

Set the resolution for the printed output using the Print Resolution setting. The options are 4800 CQ or 1200 dpi. Note: 4800 CQ provides high‑quality output at maximum speed.

How do I determine the lightness or darkness of text images?

Determine the lightness or darkness of text images using the Toner Darkness setting. The range is from 1 to 5.

How do I enhance the printed output to have smoother lines with sharper edges?

Enhance the printed output to have smoother lines with sharper edges using the Halftone setting. The options are Normal or Detail.

How do I reduce the amount of toner used to print graphics and images?

Reduce the amount of toner used to print graphics and images using the Color Saver setting. The options are Off or On. Note: When set to On, this setting overrides the value of the Toner Darkness setting.

How do I adjust the brightness of every RGB and gray object on the page?

Adjust the brightness of every RGB and gray object on the page using the RGB Brightness setting. The range is from ‑6 to 6. Note: This setting does not affect files where CMYK color specifications are used.

How do I adjust the contrast of every RGB and gray object on a page?

Adjust the contrast of every RGB and gray object on a page using the RGB Contrast setting. The range is from 0 to 5. Note: This setting does not affect files where CMYK color specifications are used.

How do I preserve the black and white values while adjusting the color values of every object on the page?

Preserve the black and white values while adjusting the color values of every object on the page using the RGB Saturation setting. The range is from 0 to 5. Note: This setting does not affect files where CMYK color specifications are used.

How do I adjust the amount of toner that is used for each color?

Adjust the amount of toner that is used for each color using the Advanced Imaging Color Balance setting. You can adjust the Cyan, Magenta, Yellow, and Black.

How do I reset all color settings to their default values?

Reset all color settings to their default values by selecting Reset Defaults.

How do I modify the color settings that are used to print documents?

Modify the color settings that are used to print documents using the Color Correction setting. The options are Off, Auto, or Manual.

Off—sets the printer to receive the color correction from the software.
Auto—sets the printer to apply different color profiles to each object on the printed page.
Manual—allows the customization of the RGB or CMYK color conversions applied to each object on the printed page.

How do I print sample pages for each of the RGB and CMYK color conversion tables that are used in the printer?

Print sample pages for each of the RGB and CMYK color conversion tables that are used in the printer by selecting Print Color Samples.

How do I calibrate the printer to adjust color variations in the printed output?

Calibrate the printer to adjust color variations in the printed output using the Color Adjust setting.

How do I assign specific CMYK values to 20 named spot colors?

Set Custom CMYK Assign specific CMYK values to 20 named spot colors.

How do I set the printer to create a log of the print jobs that it receives?

Set the printer to create a log of the print jobs that it receives using the Job Accounting setting. The options are Off or On.

How do I specify how often the printer creates a log file?

Specify how often the printer creates a log file using the Accounting Log Frequency setting. The options are Daily, Weekly, or Monthly.

How do I specify how the printer responds when the frequency threshold expires?

Specify how the printer responds when the frequency threshold expires using the Log Action at End of Frequency setting. The options are None, E‑mail Current Log, E‑mail & Delete Current Log, Post Current Log, or Post & Delete Current Log. Note: The value defined in Accounting Log Frequency determines when this action is triggered.

How do I specify the maximum size of the log file before the printer executes the Log Action at Near Full?

Specify the maximum size of the log file before the printer executes the Log Action at Near Full using the Log Near Full Level setting. The options are On (5MB) or Off. Note: This menu item appears only when a storage drive is installed.

How do I specify how the printer responds when a storage drive is nearly full?

Specify how the printer responds when a storage drive is nearly full using the Log Action at Near Full setting. The options are None, E‑mail Current Log, E‑mail & Delete Current Log, E‑mail & Delete Oldest Log, Post Current Log, Post & Delete Current Log, Post & Delete Oldest Log, Delete Current Log, Delete Oldest Log, Delete All But Current, or Delete All Logs. Note: The value defined in Log Near Full Level determines when this action is triggered.

How do I specify how the printer responds when a storage drive usage reaches the maximum limit (100MB)?

Specify how the printer responds when a storage drive usage reaches the maximum limit (100MB) using the Log Action at Full setting. The options are None, E‑mail & Delete Current Log, E‑mail & Delete Oldest Log, Post & Delete Current Log, Post & Delete Oldest Log, Delete Current Log, Delete Oldest Log, Delete All But Current, or Delete All Logs.

How do I specify where the printer posts job accounting logs?

Specify where the printer posts job accounting logs using the URL to Post Log setting.

How do I specify the email address to which the printer sends job accounting logs?

Specify the email address to which the printer sends job accounting logs using the E‑mail Address to Send Logs setting.

How do I specify the prefix for the log files?

Specify the prefix for the log files using the Log File Prefix setting. Note: The current host name defined in the TCP/IP menu is used as the default log file prefix.

How do I scale the page content to fit the selected paper size?

Scale the page content to fit the selected paper size using the Scale To Fit setting. The options are Off or On.

How do I specify whether to print annotations in the PDF?

Specify whether to print annotations in the PDF using the Annotations setting. The options are Print or Do Not Print.

How do I enable the printing of PDF error?

Enable the printing of PDF error using the Print PDF Error setting. The options are Off or On.

How do I print a page that describes the PostScript® emulation error?

Print a page that describes the PostScript® emulation error using the Print PS Error setting. The options are Off or On. Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is flushed.

How do I set the minimum stroke width?

Set the minimum stroke width using the Minimum Line Width setting. The range is from 1–30. Note: Jobs printed in 1200 dpi use the value directly.

How do I disable the SysStart file?

Disable the SysStart file using the Lock PS Startup Mode setting. The options are Off or On. Note: Enabling the SysStart file exposes the printer or network to a security risk.

How do I enhance the contrast and sharpness of low‑resolution images?

Enhance the contrast and sharpness of low‑resolution images using the Image Smoothing setting. The options are Off or On. Note: This setting has no effect on images with a resolution of 300 dpi or higher.

How do I establish the font search order?

Establish the font search order using the Font Priority setting. The options are Resident or Flash/Disk.

Resident—sets the printer to search its memory for the requested font before searching the storage drive.
Flash/Disk—sets the printer to search the storage drive for the requested font before searching the printer memory. Note: This menu item appears only when a storage drive is installed.

How do I enable the printer to wait for more data before canceling a print job?

Enable the printer to wait for more data before canceling a print job using the Wait Timeout setting. The options are Off or On. Note: When set to On, 40 seconds is the factory default setting.

How do I select the source which contains the default font selection?

Select the source which contains the default font selection using the Font Source setting. The options are Resident, Disk, Download, Flash, Font Card, or All.

Disk—appears only and if a non‑defective, non‑read/write protected hard disk that contains fonts is installed.
Download—appears only if downloaded fonts exist in the printer memory.
Flash—appears only if a non‑defective, non‑read/write protected flash memory that contains fonts is installed.
Font Card—appears only if a valid font card is installed or an intelligent storage drive is configured.

How do I select a font from the specified font source?

Select a font from the specified font source using the Font Name setting.

How do I specify the symbol set for each font name?

Specify the symbol set for each font name using the Symbol Set setting. Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text.

How do I specify the pitch for fixed or monospaced fonts?

Specify the pitch for fixed or monospaced fonts using the Pitch setting. The range is from 0.08–100.00. Note: This menu item refers to the number of fixed‑space characters in a horizontal inch of type.

How do I specify the orientation of text and graphics on the page?

Specify the orientation of text and graphics on the page using the Orientation setting. The options are Portrait, Landscape, Reverse Portrait, or Reverse Landscape.

How do I specify the number of lines of text for each page printed through the PCL® data stream?

Specify the number of lines of text for each page printed through the PCL® data stream using the Lines per Page setting. The range is from 1–255. Note: This menu item activates vertical escapement that causes the selected number of requested lines to print between the default margins of the page.

How do I set the initial minimum stroke width value of any job printed in 1200 dpi through the applicable emulator?

Set the initial minimum stroke width value of any job printed in 1200 dpi through the applicable emulator using the PCL5 Minimum Line Width setting or the PCLXL Minimum Line Width setting. The range is from 1–30.

How do I set the width of the logical page on A4‑size paper?

Set the width of the logical page on A4‑size paper using the A4 Width setting. The options are 198 mm or 203 mm. Note: Logical page is the space on the physical page where data is printed.

How do I set the printer to perform a carriage return after a line feed control command?

Set the printer to perform a carriage return after a line feed control command using the Auto CR after LF setting. The options are On or Off. Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line.

How do I set the printer to perform a line feed after a carriage return control command?

Set the printer to perform a line feed after a carriage return control command using the Auto LF after CR setting. The options are On or Off.

How do I configure the printer to work with a different print driver or custom application that uses a different set of source assignments to request a given paper source?

Configure the printer to work with a different print driver or custom application that uses a different set of source assignments to request a given paper source using the Tray Renumber setting. Choose from the following options:

Off—The printer uses the factory default paper source assignments.
None—The paper source ignores the Select Paper Feed command.
0–199—Select a numeric value to assign a custom value to a paper source.

How do I restore the tray renumber values to their factory defaults?

Restore the tray renumber values to their factory defaults by selecting Restore Defaults.

How do I set the printer to end a print job after it has been idle for the specified amount of time?

Set the printer to end a print job after it has been idle for the specified amount of time using the Print Timeout setting. The options are Off or On.

How do I select the best available paper size and orientation setting for an image?

Select the best available paper size and orientation setting for an image using the Auto Fit setting. The options are On or Off. Note: When set to On, this menu item overrides the scaling and orientation settings for the image.

How do I invert bitonal monochrome images?

Invert bitonal monochrome images using the Invert setting. The options are Off or On. Note: This menu item does not apply to GIF or JPEG image formats.

How do I adjust the image to fit the printable area?

Adjust the image to fit the printable area using the Scaling setting. The options are Best Fit, Anchor Top Left, Anchor Center, Fit Height/Width, Fit Height, or Fit Width. Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

How do I specify the orientation of text and graphics on the page?

Specify the orientation of text and graphics on the page using the Orientation setting. The options are Portrait, Landscape, Reverse Portrait, or Reverse Landscape.

How do I set the default paper source for all print jobs?

Set the default paper source for all print jobs using the Default Source setting. The options are Tray [x], Multipurpose Feeder, Manual Paper, or Manual Envelope.

How do I specify the paper size or paper type loaded in each paper source?

Specify the paper size or paper type loaded in each paper source using the Paper Size/Type setting.

How do I set the printer to substitute a specified paper size if the requested size is not loaded in any paper source?

Set the printer to substitute a specified paper size if the requested size is not loaded in any paper source using the Substitute Size setting. The options are Off, Statement/A5, Letter/A4, 11 x 17/A3, or All Listed.

Off—prompts the user to load the required paper size.
All Listed—allows all available substitutions.

How do I determine the behavior of the multipurpose feeder?

Determine the behavior of the multipurpose feeder using the Configure MP setting. The options are Cassette, Manual, or First.

Cassette—configures the multipurpose feeder as the automatic paper source.
Manual—sets the multipurpose feeder only for manual-feed print jobs.
First—configures the multipurpose feeder as the primary paper source.

How do I specify the unit of measurement for the universal paper?

Specify the unit of measurement for the universal paper using the Units of Measure setting. The options are Inches or Millimeters.

How do I set the portrait width of the universal paper?

Set the portrait width of the universal paper using the Universal Setup All Input Trays Portrait Width setting.

How do I set the portrait height of the universal paper?

Set the portrait height of the universal paper using the Universal Setup All Input Trays Portrait Height setting.

How do I set the printer to pick paper from the short edge or long edge direction?

Set the printer to pick paper from the short edge or long edge direction using the Feed Direction setting. Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.

How do I assign a name for the custom scan?

Assign a name for the custom scan using the Custom Scan Sizes Scan Size Name setting.

How do I specify the width of the original document?

Specify the width of the original document using the Width setting.

How do I specify the height of the original document?

Specify the height of the original document using the Height setting.

How do I specify the orientation of the content on the original document?

Specify the orientation of the content on the original document using the Orientation setting. The options are Portrait or Landscape.

How do I set the default number of scans on each side of the printer?

Set the default number of scans on each side of the printer using the 2 scans per side setting. The options are Off or On.

How do I specify the texture, weight, and orientation of the paper?

Specify the texture, weight, and orientation of the paper using the Media Type Setup setting.

How do I specify the output bin for the printer jobs?

Specify the output bin for the printer jobs using the Output Bin setting. The options are Standard Bin or Bin [x].

How do I configure the mode of operation for the output bins?

Configure the mode of operation for the output bins using the Configure Bins setting. The options are Mailbox, Link, Link Optional, or Type Assignment.

Mailbox—allows the standard bin and any optional bin to be selected individually.
Link—allows all output bins to be linked together as though they were one large bin.
Link Optional—treats all optional bins as one large output bin.
Type Assignment—assigns each paper type a bin or a linked bin set.

How do I assign a name for each bin?

Assign a name for each bin using the Custom Bin Names setting.

How do I improve the output result based on the content of the original document?

Improve the output result based on the content of the original document using the Content Type setting. The options are Text, Text/Photo, Photo, or Graphics.

How do I improve the output result based on the source of the original document?

Improve the output result based on the source of the original document using the Content Source setting. The options are Black and White Laser, Color Laser, Inkjet, Photo/Film, Magazine, Newspaper, Press, or Other.

How do I specify the scanning behavior based on the original document?

Specify the scanning behavior based on the original document using the Sides setting. The options are 1 sided to 1 sided, 1 sided to 2 sided, 2 sided to 1 sided, or 2 sided to 2 sided.

How do I specify whether to insert blank separator sheets when printing?

Specify whether to insert blank separator sheets when printing using the Separator Sheets setting. The options are None, Between Copies, Between Jobs, or Between Pages.

How do I specify the paper source for the separator sheet?

Specify the paper source for the separator sheet using the Separator Sheet Source setting. The options are Tray [x] or Multipurpose Feeder.

How do I set the printer to generate color output from a scan job?

Set the printer to generate color output from a scan job using the Color setting. The options are Off, On, or Auto.

How do I specify the number of page images to print on one side of a sheet of paper?

Specify the number of page images to print on one side of a sheet of paper using the Pages per Side setting. The options are Off, 2 Portrait pages, 4 Portrait pages, 2 Landscape pages, or 4 Landscape pages.

How do I place a border around each image when printing multiple pages on a single page?

Place a border around each image when printing multiple pages on a single page using the Print Page Borders setting. The options are Off or On.

How do I print multiple copies in sequence?

Print multiple copies in sequence using the Collate setting. The options are Off or On.

How do I offset the output of each print job or each copy of a print job?

Offset the output of each print job or each copy of a print job using the Offset Pages setting. The options are None, Between Copies, or Between Jobs.

Between Copies—offsets each copy of a print job if Collate is set to On. If Collate is set to Off, then each set of printed pages is offset, such as all page 1s and all page 2s.
Between Jobs—sets the same offset position for the entire print job regardless of the number of copies printed. Note: This menu item appears only when an offset stacker or a staple, hole punch finisher is installed.

How do I specify the staple position for all print jobs?

Specify the staple position for all print jobs using the Staple setting. The options are Off, 1 staple, top left corner, 2 staples, left, 1 staple, top right corner, 2 staples, top, 1 staple, bottom left corner, 2 staples, bottom, 1 staple, bottom right corner, 2 staples, right, or 4 staples. Note: This menu item appears only when a staple finisher is installed.

How do I punch holes on the printed output?

Punch holes on the printed output using the Punch setting. The options are Off, 2 holes, 3 holes, or 4 holes. Note: This menu item appears only when a staple, hole punch, or booklet finisher is installed.

How do I set the paper size of the original document?

Set the paper size of the original document using the “Copy from” Size setting. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting.

How do I specify the paper source for the copy job?

Specify the paper source for the copy job using the “Copy to” Source setting. The options are Tray [x], Multipurpose Feeder, or Auto Size Match.

How do I specify whether to generate a cooler or warmer output?

Specify whether to generate a cooler or warmer output using the Temperature setting. The range is from ‑4 to 4.

How do I adjust the darkness of the scanned image?

Adjust the darkness of the scanned image using the Darkness setting. The range is from 1 to 9.

How do I specify the number of copies?

Specify the number of copies using the Number of Copies setting. The range is from 1–9999.

How do I specify the header or footer information on the scanned image?

Specify the header or footer information on the scanned image using the Header/Footer setting. The options are Left Header, Middle Header, Right Header, Left Footer, Middle Footer, or Right Footer.

How do I specify the overlay text to print on each copy?

Specify the overlay text to print on each copy using the Overlay setting. The options are Confidential, Copy, Draft, Urgent, Custom, or Off.

How do I type the text for the Custom choice in the Overlay menu?

Type the text for the Custom choice in the Overlay menu using the Custom overlay setting.

How do I specify the standard for the Wi-Fi network?

Specify the standard for the Wi‑Fi network using the following settings:

802.11b/g/n (2.4GHz)
802.11a/b/g/n/ac (2.4GHz/5GHz)
802.11a/n/ac (5GHz) Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) appear only when a Wi‑Fi option is installed.

How do I set the security mode for connecting the printer to Wi‑Fi devices?

Set the security mode for connecting the printer to Wi‑Fi devices using the following:

Disabled
WPA2/WPA-Personal
WPA2-Personal
WPA3/WPA-Personal
WPA3-Personal
802.1x – RADIUS

How do I enable Wi-Fi security through Wi-Fi Protected Access (WPA)?

Enable Wi‑Fi security through Wi-Fi Protected Access (WPA) by setting the Wireless Security Mode to WPA2/WPA-Personal and setting AES. Note: This menu item appears only when the Wireless Security Mode is set to WPA2/WPA-Personal.

How do I set the password for a secure Wi‑Fi connection?

Set the password for a secure Wi‑Fi connection in the user-defined PSK setting.

How do I enable Wi‑Fi security through WPA2?

Enable Wi‑Fi security through WPA2 by setting the Wireless Security Mode to WPA2-Personal and setting AES. Note: This menu item appears only when the Wireless Security Mode is set to WPA2-Personal.

How do I enable Wi‑Fi security through the 802.1x standard?

Enable Wi‑Fi security through the 802.1x standard by setting the 802.1x Encryption Mode to WPA+ or WPA2. Notes:

This menu item appears only when the Wireless Security Mode is set to 802.1x – RADIUS.
802.1x – RADIUS can be configured only from the Embedded Web Server.

How do I enable and configure the IPv4 settings in the printer?

Enable and configure the IPv4 settings in the printer by turning IPv4 Enable DHCP to On or Off.

How do I enable and configure the IPv6 settings in the printer?

Enable and configure the IPv6 settings in the printer by turning IPv6 Enable to On or Off.

How do I specify the network address?

Specify the network address using UAA or LAA.

How do I set the printer to switch automatically to PCL emulation when a print job requires it?

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language, by turning PCL SmartSwitch to On. Note: If PCL SmartSwitch is set to Off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.

How do I set the printer to switch automatically to PS emulation when a print job requires it?

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language, by turning PS SmartSwitch to On. Note: If PS SmartSwitch is set to Off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.

How do I temporarily store print jobs in the storage drive before printing?

Temporarily store print jobs in the storage drive before printing by turning Job Buffering to On. Note: This menu item appears only when a storage device is installed.

How do I set the printer to process Macintosh binary PostScript emulation print jobs?

Set the printer to process Macintosh binary PostScript emulation print jobs with the following Mac Binary PS settings:

Auto processes print jobs from computers using either Windows or Macintosh operating systems.
On processes raw binary PostScript emulation print jobs.
Off filters print jobs using the standard protocol.

How do I set the printer to connect directly to Wi-Fi devices?

Set the printer to connect directly to Wi-Fi devices by turning Enable Wi‑Fi Direct to On.

How do I specify the name of the Wi-Fi Direct network?

Specify the name of the Wi‑Fi Direct network in the user-defined Wi‑Fi Direct Name setting.

How do I set the password to authenticate and validate users on a Wi-Fi connection?

Set the password to authenticate and validate users on a Wi-Fi connection in the user-defined Wi‑Fi Direct Password setting.

How do I show the Wi-Fi Direct Password on the Network Setup Page?

Show the Wi‑Fi Direct Password on the Network Setup Page by turning Show Password on Setup Page to On.

How do I set the preferred channel of the Wi-Fi network?

Set the preferred channel of the Wi‑Fi network with the Preferred Channel Number setting, selecting a channel between 1–11, or Auto.

How do I specify the IP address of the group owner?

Specify the IP address of the group owner in the user-defined Group Owner IP Address setting.

How do I automatically accept requests to connect to the network?

Accept requests to connect to the network automatically by turning Auto‑Accept Push Button Requests to On. Note: Accepting clients automatically is not secured.

How do I enable a network printer to print jobs using Internet Printing Protocol (IPP)?

Enable a network printer to print jobs using Internet Printing Protocol (IPP) by turning Enable IPP Print to On.

How do I enable a USB printer to send fax jobs using IPP?

Enable a USB printer to send fax jobs using IPP by turning Enable IPP Fax to On.

How do I enable a USB printer to print jobs using IPP?

Enable a USB printer to print jobs using IPP by turning Enable IPP Over USB to On. Note: IPP is normally designed for network printers.

How do I enable a network printer to print jobs using eSCL protocol?

Enable a network printer to print jobs using eSCL protocol by turning Enable Scan to On.

How do I enable mobile devices to discover a Mopria™ certified printer?

Enable mobile devices to discover a Mopria™ certified printer by turning Enable Mopria Discovery to On.

How do I configure the IPv4 settings?

Configure the IPv4 settings by turning IPv4 Enable DHCP to On or Off. Note: The settings are user‑defined.

How do I configure the IPv6 settings?

Configure the IPv6 settings by turning IPv6 Enable to On or Off.

How do I reduce power consumption when the printer does not receive data from the Ethernet network?

Reduce power consumption when the printer does not receive data from the Ethernet network by setting Energy Efficient Ethernet to On, Off, or Auto.

How do I set the current TCP/IP host name?

Set the current TCP/IP host name in the user-defined Set Hostname setting.

How do I set the domain name?

Set the domain name in the user-defined Domain Name setting.

How do I allow the Dynamic Host Configuration Protocol (DHCP) and BOOTstrap Protocol (BOOTP) clients to update the NTP settings of the printer?

Allow the Dynamic Host Configuration Protocol (DHCP) and BOOTstrap Protocol (BOOTP) clients to update the NTP settings of the printer by turning Allow DHCP/BOOTP to update NTP server to On.

How do I specify a service name for the zero configuration network?

Specify a service name for the zero configuration network in the user-defined Zero Configuration Name setting.

How do I assign an IP address automatically?

Assign an IP address automatically by turning Enable Auto IP to On.

How do I specify the current Domain Name System (DNS) server address?

Specify the current Domain Name System (DNS) server address in the user-defined DNS Server Address setting.

How do I specify the backup DNS server addresses?

Specify the backup DNS server addresses in the user-defined Backup DNS Server Address settings.

How do I specify a list of domain names to locate the printer and its resources that reside in different domains on the network?

Specify a list of domain names to locate the printer and its resources that reside in different domains on the network in the user-defined Domain Search Order setting.

How do I update the Dynamic DNS settings?

Update the Dynamic DNS settings by turning Enable DDNS to On.

How do I specify the current DDNS settings?

Specify the current DDNS settings in the user-defined DDNS TTL setting.

How do I update the multicast DNS settings?

Update the multicast DNS settings by turning Enable mDNS to On.

How do I specify a server address for Windows Internet Name Service (WINS)?

Specify a server address for Windows Internet Name Service (WINS) in the user-defined WINS Server Address setting.

How do I allow the BOOTP to assign a printer IP address?

Allow the BOOTP to assign a printer IP address by turning Enable BOOTP to On.

How do I specify the IP addresses that are allowed to communicate with the printer over TCP/IP?

Specify the IP addresses that are allowed to communicate with the printer over TCP/IP in the user-defined Restricted Server List setting. Notes:

Use a comma to separate each IP address.
You can add up to 50 IP addresses.

How do I specify the access option for IP addresses that are not in the list?

Specify the access option for IP addresses that are not in the list with the following Restricted Server List Options:

Block All Ports
Block Printing Only
Block Printing and HTTP Only

How do I specify a maximum transmission unit (MTU) parameter for the TCP connections?

Specify a maximum transmission unit (MTU) parameter for the TCP connections with the MTU setting, selecting a value between 256–1500 Ethernet.

How do I specify a raw port number for printers connected on a network?

Specify a raw port number for printers connected on a network with the Raw Print Port setting, selecting a port between 1–65535.

How do I set the maximum transfer rate of the printer?

Set the maximum transfer rate of the printer by turning Outbound Traffic Maximum Speed to On. Note: When enabled, the option for this setting is 100–1000000 Kilobits/second.

How do I enable the Transport Layer Security protocol?

Enable the Transport Layer Security protocol with the following TLS Support settings:

Enable TLSv1.0 (Off)
Enable TLSv1.1 (Off)
Enable TLSv1.2 (On)

How do I specify the cipher algorithms to use for the SSL or the TLS connections?

Specify the cipher algorithms to use for the SSL or the TLS connections in the user-defined SSL Cipher List setting.

How do I configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications?

Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications by turning SNMP Versions 1 and 2c Enabled to On.

How do I enable the SNMP version 3 to install and update the printer security?

Enable the SNMP version 3 to install and update the printer security by turning SNMP Version 3 Enabled to On.

How do I enter the context name for SNMP version 3?

Enter the context name in the user-defined Context Name setting.

How do I enter the read and write credentials for SNMP version 3?

Enter the read and write credentials for SNMP version 3 in the Username, Authentication Password, and Privacy Password settings.

How do I enter the read-only credentials for SNMP version 3?

Enter the read-only credentials for SNMP version 3 in the Username, Authentication Password, and Privacy Password settings.

How do I set the applicable authentication hash?

Set the applicable authentication hash with the Authentication Hash setting, selecting MD5 or SHA1.

How do I set the applicable minimum authentication level?

Set the applicable minimum authentication level with the Minimum Authentication Level setting, selecting No Authentication, No Privacy, Authentication, No Privacy, or Authentication, Privacy.

How do I set the applicable privacy algorithm?

Set the applicable privacy algorithm with the Privacy Algorithm setting, selecting DES or AES‑128.

How do I enable Internet Protocol Security (IPSec)?

Enable Internet Protocol Security (IPSec) by turning Enable IPSec to On.

How do I set the IPSec base configuration?

Set the IPSec base configuration with the Base Configuration setting, selecting Default, Compatibility, or Secure. Note: This menu item appears only when Enable IPSec is set to On.

How do I set the IPSec base configuration when Base Configuration is set to Compatibility?

Set the IPSec base configuration with the DH (Diffie‑Hellman) Group Proposal setting, selecting modp2048 (14), modp3072 (15), modp4096 (16), or modp6144 (17).

How do I set the encryption method when Base Configuration is set to Compatibility?

Set the encryption method with the Proposed Encryption Method setting, selecting 3DES or AES.

How do I set the authentication method when Base Configuration is set to Compatibility?

Set the authentication method with the Proposed Authentication Method setting, selecting SHA1, SHA256, or SHA512.

How do I specify the IKE SA expiry period when Base Configuration is set to Secure?

Specify the IKE SA expiry period with the IKE SA Lifetime (Hours) setting, selecting 1, 2, 4, 8, or 24.

How do I specify the IPSec SA expiry period when Base Configuration is set to Secure?

Specify the IPSec SA expiry period with the IPSec SA Lifetime (Hours) setting, selecting 1, 2, 4, 8, or 24.

How do I specify an IPSec certificate when Enable IPSec is set to On?

Specify an IPSec certificate with the IPSec Device Certificate setting, selecting default.

How do I configure the authenticated connections of the printer when Enable IPSec is set to On?

Configure the authenticated connections of the printer with the Pre‑Shared Key Authenticated Connections Host [x] and Certificate Authenticated Connections Host [x] Address[/subnet] settings.

How do I let the printer join networks that require authentication before allowing access?

Let the printer join networks that require authentication before allowing access by turning Active to On.

How do I specify the unique login name?

Specify the unique login name in the user-defined Device Login Name setting.

How do I specify the unique password?

Specify the unique password in the user-defined Device Login Password setting.

How do I require verification of the security certificate on the authenticating server?

Require verification of the security certificate on the authenticating server by turning Validate Server Certificate to On.

How do I enable the printer to record connection logs?

Enable the printer to record connection logs by turning Enable Event Logging to On.

How do I select the digital certificate that I want to use?

Select the digital certificate that you want to use with the 802.1x Device Certificate setting, selecting default. Note: If only one certificate is installed, then default is the only option that appears.

How do I enable the Extensible Authentication Protocol (EAP) MD5 framework?

Enable the Extensible Authentication Protocol (EAP) MD5 framework by turning EAP ‑ MD5 to On.

How do I enable the EAP Microsoft Challenge Handshake Authentication Protocol (MSCHAP) version 2 authentication method?

Enable the EAP Microsoft Challenge Handshake Authentication Protocol (MSCHAP) version 2 authentication method by turning EAP – MSCHAPv2 to On.

How do I enable Lightweight Extensible Authentication Protocol (LEAP), a modified version of MSCHAP?

Enable Lightweight Extensible Authentication Protocol (LEAP), a modified version of MSCHAP by turning LEAP to On.

How do I enable Protected Extensible Authentication Protocol (PEAP), a method that provides more secure authentication for 802.11 WLANs?

Enable Protected Extensible Authentication Protocol (PEAP), a method that provides more secure authentication for 802.11 WLANs by turning PEAP to On. PEAP supports 802.1x port access control.

How do I enable EAP Transport Layer Security (TLS), a protocol in which the client and server authenticate each other using digital certificates?

Enable EAP Transport Layer Security (TLS), a protocol in which the client and server authenticate each other using digital certificates by turning EAP – TLS to On.

How do I enable EAP tunneled Transport Layer Security (TLS), a protocol similar to EAP_TLS except that only the server has a certificate to authenticate itself to the client first?

Enable EAP tunneled Transport Layer Security (TLS), a protocol similar to EAP_TLS except that only the server has a certificate to authenticate itself to the client first by turning EAP – TTLS to On.

How do I select which EAP TTLS method to use for my device?

Select which EAP TTLS method to use for your device with the TTLS Authentication Method setting, selecting CHAP, MSCHAP, MSCHAPv2, or PAP.

How do I set the timeout value to stop the Line Printer Daemon (LPD) server from waiting indefinitely for hung or invalid print jobs?

Set the timeout value to stop the Line Printer Daemon (LPD) server from waiting indefinitely for hung or invalid print jobs with the LPD Timeout setting, selecting a value between 0–65535 seconds.

How do I print a banner page for all LPD print jobs?

Print a banner page for all LPD print jobs by turning LPD Banner Page to On. Note: A banner page is the first page of a print job used as a separator of print jobs and to identify the originator of the print job request.

How do I print a trailer page for all LPD print jobs?

Print a trailer page for all LPD print jobs by turning LPD Trailer Page to On. Note: A trailer page is the last page of a print job.

How do I enable carriage return conversion?

Enable carriage return conversion by turning LPD Carriage Return Conversion to On. Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line.

How do I configure the HTTP server settings?

Configure the HTTP server settings with the user-defined HTTP Proxy IP Address and HTTP Default IP Port settings. Note: The factory default port for HTTP is 80.

How do I configure the FTP settings?

Configure the FTP settings with the user-defined FTP Proxy IP Address and FTP Default IP Port settings. Note: The factory default port for HTTP is 21.

How do I specify the authentication credentials?

Specify the authentication credentials with the Authentication setting, selecting None, Auto, Basic, Digest, or NTLM.

How do I specify the unique username?

Specify the unique username in the user-defined Username setting.

How do I specify the unique password?

Specify the unique password in the user-defined Password setting.

How do I specify domain names for HTTP and FTP servers?

Specify domain names for HTTP and FTP servers in the user-defined Local Domains setting.

How do I access the Embedded Web Server to monitor and manage the printer?

Access the Embedded Web Server to monitor and manage the printer by turning Enable HTTP Server to On.

How do I enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data transferring to and from the print server?

Enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data transferring to and from the print server by turning Enable HTPPS to On.

How do I force the printer to use HTTPS connections?

Force the printer to use HTTPS connections by turning Force HTTPS Connections to On.

How do I send files using FTP/TFTP?

Send files using FTP/TFTP by turning Enable FTP/TFTP to On.

How do I view the HTTP device certificate used on the printer?

View the HTTP device certificate used on the printer with the HTTPS Device Certificate setting, selecting default.

How do I specify the amount of time before the server connection stops?

Specify the amount of time before the server connection stops with the Timeout for HTTP/FTP Requests setting, selecting a value between 1–299 seconds.

How do I set the number of retries to connect to the HTTP/FTP server?

Set the number of retries to connect to the HTTP/FTP server with the Retries for HTTP/FTP Requests setting, selecting a value between 1–299 seconds.

How do I print using ThinPrint?

Print using ThinPrint by turning Enable ThinPrint to On.

How do I set the port number for the ThinPrint server?

Set the port number for the ThinPrint server with the Port Number setting, selecting a port between 4000–4999.

How do I set the speed to transmit data in a ThinPrint environment?

Set the speed to transmit data in a ThinPrint environment with the Bandwidth (bits/sec) setting, selecting a value between 100–1000000.

How do I set the packet size for data transmission?

Set the packet size for data transmission with the Packet Size (kbytes) setting, selecting a value between 0–64000.

How do I set the printer to switch to PCL emulation when a print job received through a USB port requires it?

Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language, by turning PCL SmartSwitch to On. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu.

How do I set the printer to switch to PostScript emulation when a print job received through a USB port requires it?

Set the printer to switch to PostScript emulation when a print job received through a USB port requires it, regardless of the default printer language, by turning PS SmartSwitch to On. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu.

How do I temporarily store jobs on the storage drive before printing?

Temporarily store jobs on the storage drive before printing by turning Job Buffering to On. Note: This menu item appears only when a storage drive is installed.

How do I set the printer to process Macintosh binary PostScript emulation print jobs?

Set the printer to process Macintosh binary PostScript emulation print jobs with the following Mac Binary PS settings:

Auto processes print jobs from computers using either Windows or Macintosh operating systems.
On processes raw binary PostScript emulation print jobs.
Off filters PostScript emulation print jobs using the standard protocol.

How do I enable the front and rear USB drive ports?

Enable the front and rear USB drive ports by turning Enable USB Port to On.

How do I restrict access to network sites?

Restrict access to network sites by turning Restrict external network access to On.

How do I specify the network addresses with restricted access?

Specify the network addresses with restricted access in the user-defined External network address setting.

How do I specify an email address to send a notification of logged events?

Specify an email address to send a notification of logged events in the user-defined Email address for notification setting.

How do I specify the network query interval in seconds?

Specify the network query interval in seconds with the Ping frequency setting, selecting a value between 1–300.

How do I specify the subject and message of the notification email?

Specify the subject and message of the notification email in the user-defined Subject and Message settings.

How do I specify the printer functions that the user can access?

Specify the printer functions that the user can access. Note: Some menu items appear only when a storage drive is installed.

How do I specify the printer menus that the user can access?

Specify the printer menus that the user can access.

How do I specify the Device Management functions that the user can access?

Specify the Device Management functions that the user can access.

How do I control access to the printer apps?

Control access to the printer apps.

How do I specify the groups that have access to printer functions, administrative menus, printer management options, and apps?

Specify the groups that have access to printer functions, administrative menus, printer management options, and apps by using the Add Group setting.

How do I import access controls from accounts enrolled in the printer?

Import access controls from accounts enrolled in the printer using the Import Access Controls setting.

How do I add a user and specify the login method to the printer?

Add a user and specify the login method to the printer with the Add User setting.

How do I specify the default login method to access the control panel?

Specify the default login method to access the control panel.

How do I specify the default login method to access the browser?

Specify the default login method to access the browser.

How do I schedule access to the front USB port?

Schedule access to the front USB port.

How do I set the printer to record the events in the secure audit log and remote syslog?

Set the printer to record the events in the secure audit log and remote syslog by turning Enable Audit to On.

How do I set the printer to send audit logs to a remote server?

Set the printer to send audit logs to a remote server by turning Enable Remote Syslog to On.

How do I specify the remote syslog server?

Specify the remote syslog server in the user-defined Remote Syslog Server setting.

How do I specify the port over which the printer sends logged events to a remote server?

Specify the port over which the printer sends logged events to a remote server with the Remote Syslog Port setting, selecting a port between 1–65535.

How do I identify the protocol that the printer uses to transmit logged events to a remote server?

Identify the protocol that the printer uses to transmit logged events to a remote server with the Remote Syslog Method setting, selecting Normal UDP or Stunnel.

How do I specify a Facility value that the printer uses when sending log events to the remote syslog server?

Specify a Facility value that the printer uses when sending log events to the remote syslog server.

How do I specify the severity value of each event?

Specify the severity value of each event.

How do I set the printer to send any applicable events?

Set the printer to send any applicable events by turning Remote Syslog Non‑Logged Events to On.

How do I specify the email address of the printer administrator that are notified of certain log events?

Specify the email address of the printer administrator that are notified of certain log events in the user-defined Admin’s Email Address setting.

How do I set the printer to send an email to the administrator every time a log is deleted?

Set the printer to send an email to the administrator every time a log is deleted by turning Email Log Cleared Alert to On.

How do I set the printer to send the administrator an email when log entries are wrapping?

Set the printer to send the administrator an email when log entries are wrapping by turning Email Log Wrapped Alert to On.

How do I determine how the printer resolves log storage issues when the log fills its allotted memory?

Determine how the printer resolves log storage issues when the log fills its allotted memory with the Log Full Behavior setting, selecting Wrap Over Oldest Entries or Email Log Then Delete All Entries.

How do I set the printer to send the administrator an email when the log fills its allotted memory?

Set the printer to send the administrator an email when the log fills its allotted memory by turning Email % Full Alert to On.

How do I determine if the space occupied by the log equals or exceeds the value of the full alert level?

Determine if the space occupied by the log equals or exceeds the value of the full alert level with the % Full Alert Level setting, selecting a value between 1–99.

How do I send an email notification to the administrator when a log is exported?

Send an email notification to the administrator when a log is exported by turning Email Log Exported Alert to On.

How do I set the printer to send an email to the administrator when the value of the Enable Audit menu is changed?

Set the printer to send an email to the administrator when the value of the Enable Audit menu is changed by turning Email Log Settings Changed Alert to On.

How do I determine how the printer handles line endings in the log file, depending on the operating system that the file is parsed or viewed?

Determine how the printer handles line endings in the log file, depending on the operating system that the file is parsed or viewed with the Log Line Endings setting, selecting LF (\n), CR (\r), or CRLF (\r\n).

How do I set the printer to sign exported security logs automatically?

Set the printer to sign exported security logs automatically by turning Digitally Sign Exports to On.

How do I delete all audit logs?

Delete all audit logs using the Clear Log setting.

How do I export logs from the printer or flash drive?

Export logs from the printer or flash drive with the Export Log setting, selecting Syslog (RFC 5424), Syslog (RFC 3164), or CSV.

How do I specify the number of failed login attempts before the user is locked out?

Specify the number of failed login attempts before the user is locked out with the Login failures setting, selecting a value between 1–10.

How do I specify the time frame that failed login attempts are allowed before the user is locked out?

Specify the time frame that failed login attempts are allowed before the user is locked out with the Failure time frame setting, selecting a value between 1–60 minutes.

How do I specify the amount of time where no logins are allowed?

Specify the amount of time where no logins are allowed with the Lockout time setting, selecting a value between 1–60 minutes.

How do I specify the amount of time that a remote interface such as a web page can remain idle before the user is logged off automatically?

Specify the amount of time that a remote interface such as a web page can remain idle before the user is logged off automatically with the Web Login Timeout setting, selecting a value between 1–120 minutes.

How do I set the limit for entering an invalid PIN?

Set the limit for entering an invalid PIN with the Max Invalid PIN setting, selecting a value between 2–10. Note: When the limit is reached, the print jobs for that username are deleted.

How do I set an individual expiration time for each type of held job before the printer deletes it automatically from memory?

Set an individual expiration time for each type of held job before the printer deletes it automatically from memory. Notes:

The types of held jobs are Confidential, Repeat, Reserve, and Verify.
If the expiration time setting is changed while confidential print jobs reside on the printer memory or printer hard disk, then the expiration time for those print jobs does not change to the new default value.
If the printer is turned off, then all confidential jobs held in the printer memory are deleted.

How do I set the expiration time for print jobs that I want to repeat?

Set the expiration time for print jobs that you want to repeat.

How do I set the expiration time for printing a copy of a job for me to check its quality before printing the remaining copies?

Set the expiration time for printing a copy of a job for you to check its quality before printing the remaining copies.

How do I set the expiration time for jobs that I want to store in the printer for printing later?

Set the expiration time for jobs that you want to store in the printer for printing later.

How do I set the printer to hold all print jobs?

Set the printer to hold all print jobs by turning Require All Jobs to be Held to On.

How do I set the printer to keep all documents with the same file name?

Set the printer to keep all documents with the same file name by turning Keep duplicate documents to On.

How do I insert the black imaging unit into the new imaging kit?

Insert the black imaging unit into the new imaging kit.

How do I lock the black imaging unit in place?

Lock the black imaging unit in place.

How do I insert the new imaging kit?

Insert the new imaging kit until it is fully seated.

How do I insert the waste toner bottle?

Insert the waste toner bottle until it clicks into place.

What is the next step after gently pulling out the printhead wipers?

Gently pull out the printhead wipers, and then clean the printhead lenses.

Where can I find more information on cleaning the printhead lenses?

For more information on cleaning the printhead lenses, see “Cleaning the printhead lenses”.

What are the last two steps after inserting the toner cartridges?

Close the door.

How do I replace the waste toner bottle?

Open the front door.
Remove the used waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
Unpack the new waste toner bottle.
Insert the new waste toner bottle until it clicks into place, and then close the door.

How do I replace the fuser?

Turn off the printer.
Unplug the power cord from the electrical outlet, and then from the printer.
Open door B.
Unlock, and then remove the used fuser.
Unpack the new fuser.
Insert the new fuser until it clicks into place, and then lock it.
Close door B.
Connect one end of the power cord to the printer, and then the other end to the electrical outlet.

How do I replace the tray insert?

Pull out the used tray insert.
Unpack the new tray insert.
Insert the new tray insert.

How do I replace the size guides in the optional 550‑sheet tray?

Pull out the tray.
Remove the used size guides.
Unpack the new size guides.
Insert the new size guides until they click into place.
Insert the tray.

How do I replace the cover in the optional 550‑sheet tray?

Remove the used tray cover.
Unpack the new tray cover.
Insert the new tray cover until it clicks into place.

How do I replace the booklet finisher top bin extension?

Remove the used top bin extension.
Unpack the new top bin extension.
Insert the new top bin extension.

How do I replace the hole punch box?

Note: Depending on the finisher installed, the appearance of the hole punch box may vary.

Open the finisher door.
Remove the used hole punch box.
Unpack the new hole punch box.
Insert the new hole punch box.
Close the finisher door.

How do I replace the standard bin?

Remove the used standard bin.
Unpack the new standard bin.
Attach the new standard bin.

How do I replace the fan cover?

Remove the used fan cover.
Unpack the new cover.
Insert the new cover until it clicks into place.

How do I replace the right cover?

Remove the used right cover.
Unpack the new cover.
Insert the new cover until it clicks into place.

How do I replace the glass cleaner tool?

Open the scanner cover.
Remove the used glass cleaner tool.
Unpack the new glass cleaner.
Insert the new glass cleaner.
Close the scanner cover.

How do I replace the paper transport connector cover?

Remove the standard bin.
Remove the used paper transport connector cover.
Unpack the new connector cover.
Attach the new connector cover until it clicks into place.
Attach the standard bin.

How do I replace the staple cartridge in the staple finisher?

Grab handle F, and then slide the staple finisher to the left.
Remove the staple cartridge holder.
Remove the empty staple cartridge.
Insert the new staple cartridge until it clicks into place.
Insert the staple cartridge holder until it clicks into place.
Slide the staple finisher to the right.

How do I replace the staple cartridge in the staple, hole punch finisher?

Open door H.
Pull out the green handle, and then remove the staple cartridge holder.
Remove the empty staple cartridge.
Unpack the new staple cartridge.
Insert the new staple cartridge until it clicks into place.
Insert the staple cartridge holder until it clicks into place.
Close door H.

How do I replace the staple cartridge in the booklet finisher?

Open door H.
Pull out the green handle, and then remove the staple cartridge holder.
Remove the empty staple cartridge.
Unpack the new staple cartridge.
Insert the new staple cartridge until it clicks into place.
Insert the staple cartridge holder until it clicks into place.
Close door H.

How do I replace the staple cartridge holders in the booklet finisher?

Open the finisher door.
Pull out the booklet maker, and then remove the used staple cartridge holders.
Unpack the new staple cartridge holders.
Insert the new staple cartridge holders.
Insert the booklet maker, and then close the finisher door.

How do I reset the supply usage counters?

From the control panel, navigate to Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters.
Select the counter that you want to reset.

How do I clean the printer?

Turn off the printer, and then unplug the power cord from the electrical outlet.
Remove paper from the standard bin and multipurpose feeder.
Using a soft brush or vacuum, remove any dust, lint, and pieces of paper around the printer.
Using a damp, soft, lint‑free cloth, wipe the outside of the printer.
- Do not use household cleaners or detergents, as they may damage the finish of the printer.
- Make sure that all areas of the printer are dry after cleaning.
Connect the power cord to the electrical outlet, and then turn on the printer.

How do I clean the touch screen?

Turn off the printer, and then unplug the power cord from the electrical outlet.
Using a damp, soft, lint‑free cloth, wipe the touch screen.
- Do not use household cleaners or detergents as they may damage the touch screen.
- Make sure that the touch screen is dry after cleaning.
Connect the power cord to the electrical outlet, and then turn on the printer.

How do I clean the scanner?

Open the scanner cover.
Remove the glass cleaner tool.
Open door A1.
Using the tool, wipe the ADF glass.
Close door A1.
Using a damp, soft, lint-free cloth, wipe the following areas:
- ADF glass pad
- Scanner glass pad
- Scanner glass
Using the tool, wipe the ADF glass.
Return the tool into place.
Close the scanner cover.

How do I clean the printhead lenses?

Open the front door.
Remove the toner cartridges.
Gently pull out the wiper until it stops. Note: The wiper does not detach from the printer.
Push the wiper back into the printhead until it stops.
Repeat step 3 and step 4 three times for each printhead.
Insert the toner cartridges.
Close the front door.

How do I empty the hole punch box?

Note: Depending on the finisher installed, the appearance of the hole punch box may vary.

Open the finisher door.
Remove, and then empty the hole punch box.
Insert the hole punch box.
Close the finisher door.

How do I configure the power save mode settings for sleep mode?

From the control panel, navigate to Settings > Device > Power Management > Timeouts > Sleep Mode.
Set the amount of time that the printer stays idle before it enters Sleep Mode.

How do I configure the power save mode settings for hibernate mode?

From the control panel, navigate to Settings > Device > Power Management > Timeouts > Hibernate Timeout.
Set the amount of time that the printer stays idle before it enters hibernate mode.

How do I adjust the brightness of the display?

From the control panel, navigate to Settings > Device > Preferences.
In the Screen Brightness menu, adjust the setting.

How can I conserve supplies?

Print on both sides of the paper. Note: Two-sided printing is the default setting in the printer.
Print multiple pages on a single sheet of paper.
Use the preview feature to see how the document looks like before printing it.
Print one copy of the document to check its content and format for accuracy.

What are the guidelines for moving the printer to another location?

Make sure that all doors and trays are closed.
Turn off the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.

What do I do if the error message “2.01 Supply needed. Select Cancel Job and order the needed supply. For more information, see “Ordering parts and supplies”” appears?

Select Cancel Job and order the needed supply.

What do I do if the error message “3.01 The standard output bin is full” appears?

Remove the paper from the bin, and then select Continue.

What do I do if the error message “3.02, 3.03, 3.04 Remove paper from bin [x]” appears?

Remove the paper from the bin, and then select Continue.

What do I do if the error message “7.13, 7.23, 7.33,7.43 Insert tray [x]” appears?

Insert the indicated tray.

What do I do if the error message “8.01 Close the front door” appears?

Keep the front door closed unless performing maintenance.

What do I do if the error message “8.02, 8.03, 8.04, 8.05, 8.08, 8.10, 8.11 Close door [x]” appears?

Keep the indicated door closed unless performing maintenance.

What do I do if the error message “8.06 Reattach the 1500‑sheet tray” appears?

Make sure that the tray is properly attached to the printer.

What do I do if the error message “8.07 Reattach staple finisher” appears?

Make sure that the finisher is properly attached to the printer.

What do I do if the error message “8.08 Close paper transport cover F” appears?

Keep the cover closed unless performing maintenance.

What do I do if the error message “8.09 Close paper transport cover G” appears?

Keep the cover closed unless performing maintenance.

What do I do if the error message “9 Printer had to restart. Last job may be incomplete” appears?

Select Continue to clear the message and continue printing.

What do I do if the error message “11.11, 11.21, 11.31, 11.41, 11.51, 11.81, 11.91 Load <source/> with <type/> <size/>” appears?

Load the indicated tray with paper.

What do I do if the error message “11.12, 11.22, 11.32, 11.42, 11.82, 11.92 Load <source/> with <type/> <size/> <orientation/>” appears?

Load the indicated tray with paper.

What do I do if the error message “12.11, 12.21, 12.31, 12.41, 12.51, 12.91 Change <source/> to <type/> <size/>” appears?

Pull out the indicated tray, remove paper, and then load the correct paper type and size.

What do I do if the error message “12.12, 12.22, 12.32, 12.4212.92 Change <source/> to <type/> <size/> <orientation/>” appears?

Pull out the indicated tray, remove paper, and then load the correct paper type and size.

What do I do if the error message “31.00 Hole punch box missing or full” appears?

Open door H.
Remove the hole punch box. Note: If the hole punch box is full, then empty it.
Insert the hole punch box.
Close door H.

What do I do if the error message “31.35, 31.35A, 31.35B Reinstall the missing or unresponsive waste toner bottle” appears?

Open the front door.
Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
Insert the waste toner bottle.
Close the front door.

What do I do if the error message “31.40z, 31.41z, 31.42z, 31.43z Reinstall missing or unresponsive [color] toner cartridge” appears?

Open the front door.
Remove the cartridge.
Insert the cartridge.
Close the front door.

What do I do if the error message “31.60z Reinstall missing or unresponsive black imaging unit” appears?

Open the front door.
Remove the toner cartridges.
Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
Remove the imaging kit.
Unlock, and then remove the black imaging unit.
Insert the black imaging unit, and then lock it in place.
Insert the imaging kit until it is fully seated.
Insert the waste toner bottle.
Insert the toner cartridges.
Close the front door.

What do I do if the error message “31.64z Reinstall missing, unplugged, or unresponsive color imaging kit” appears?

Open the front door.
Remove the toner cartridges.
Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
Remove the imaging kit.
Insert the imaging kit until it is fully seated.
Insert the waste toner bottle.
Insert the toner cartridges.
Close the front door.

What do I do if the error message “31.80z Reinstall missing or unresponsive fuser” appears?

Open door B.
Unlock, and then remove the fuser.
Insert the fuser, and then lock it in place.
Close door B.

What do I do if the error message “32.40z, 32.41z, 32.42z, 32.43z Replace unsupported [color] toner cartridge” appears?

Replace the toner cartridge.

What do I do if the error message “32.60z Replace unsupported black imaging unit” appears?

Replace the black imaging unit.

What do I do if the error message “32.65z Replace unsupported color imaging kit” appears?

Replace the color imaging kit.

What do I do if the error message “33.40z, 33.41z, 33.42z, 33.43z Refilled regular [color] cartridge” appears?

See “Refilled regular [color] cartridge”.

What do I do if the error message “33.60z Non-genuine black imaging unit, see User’s Guide” appears?

See “Non‑Lexmark supply”.

What do I do if the error message “33.64z Non-genuine color imaging kit, see User’s Guide” appears?

See “Non‑Lexmark supply”.

What do I do if the error message “34.00 Paper too short. Set the paper size setting to match the paper loaded in the tray” appears?

Set the paper size setting to match the paper loaded in the tray. From the control panel, navigate to Settings > Paper > Tray > Configuration > Paper Size/Type.

What do I do if the error message “34.10, 34.20, 34.30, 34.40, 34.50 Check [source], adjust guides and orientation” appears?

Pull out the indicated tray, and then make sure that the paper is loaded correctly.

What do I do if the error message “34.90 Check multipurpose feeder, adjust guides and orientation” appears?

Make sure that the paper is loaded correctly.

What do I do if the error message “37.1 Insufficient memory to collate job” appears?

Select Continue to print the part of the job that is stored and to begin collating the rest of the print job.
Cancel the current print job.

What do I do if the error message “37.3 Insufficient memory, some held jobs were deleted” appears?

Select Continue to clear the message and continue printing.

What do I do if the error message “38.1 Memory full” appears?

Select Continue to clear the message and continue printing.
Cancel the current print job.
Install more printer memory.
Reduce the number of pages in the print job.

What do I do if the error message “39.1 Complex page, some data may not have printed” appears?

Select Continue to clear the message and continue printing.
Cancel the current print job.
Install more printer memory.
Reduce the complexity and size of the print job before sending it to print again.
Reduce the number of pages in the print job.
Reduce the number and size of any downloaded fonts.
Delete any unnecessary fonts or macros from the print job.
Reduce the number of graphics in the print job.

What do I do if the error message “42.yyC, 42.yyK, 42.yyM, 42.yyY Replace [color] toner cartridge, printer region mismatch” appears?

Replace toner cartridge, printer region mismatch.

What do I do if the error message “43.40Y, 43.41Y, 43.42Y, 43.43Y Reinstall [color] toner cartridge” appears?

Open the front door.
Remove the cartridge.
Insert the cartridge.
Close the front door.

What do I do if the error message “43.40Z, 43.41Z, 43.42Z, 43.43Z Replace [color] toner cartridge” appears?

Replace the toner cartridge.

What do I do if the error message “50 PPDS font error. Install the PPDS font indicated in the print job, and then select Continue to let the printer search for the substitute font” appears?

Install the PPDS font indicated in the print job, and then select Continue to let the printer search for the substitute font.

What do I do if the error message “51 Defective flash detected” appears?

Replace the flash memory.
Select Continue to clear the message and continue printing.
Cancel the current print job.

What do I do if the error message “52 Not enough free space in flash memory for resources” appears?

Select Continue to clear the message and continue printing.
Delete fonts, macros, and other data stored in the flash memory.
Install a storage drive.

What do I do if the error message “58.4 Incorrect output option configuration” appears?

Turn off the printer, and then install the correct bin or finisher.

What do I do if the error message “61 Remove defective disk. Replace the defective storage drive” appears?

Replace the defective storage drive.

What do I do if the error message “62 Disk full” appears?

Select Continue to clear the message and continue printing.
Delete fonts, macros, and other data stored in the storage drive.
Install a storage drive.

What do I do if the error message “63 Format the disk. Formatting now wipes all information from the storage drive” appears?

From the control panel, navigate to Settings > Device > Maintenance > Out of Service Erase.
Select Sanitize all information on hard disk, and then select ERASE.

What do I do if the error message “71.01 Fax Station Name not set up. Contact system administrator” appears?

Set up the fax function.

What do I do if the error message “71.02 Fax Station Number not set up. Contact system administrator” appears?

Contact system administrator.

What do I do if the error message “71.03 No analog phone line connected to modem, fax is disabled” appears?

Check the connection and the line for a signal.

What do I do if the error message “71.04 Analog phone line is connected to the wrong port” appears?

Unplug the phone line, and then connect it to the LINE port.

What do I do if the error message “71.06 Unable to connect to HTTPS Fax Server” appears?

Check the Internet connection of the printer.

What do I do if the error message “71.07 Printer is not registered to HTTPS Fax Server” appears?

Make sure that the printer is added to the device list in the HTTPS Fax Server portal. Contact the system administrator.

What do I do if the error message “71.11 Fax partition. The fax partition is not working. Contact the system administrator” appears?

Contact the system administrator.

What do I do if the error message “71.12 Memory full, cannot print faxes” appears?

Select Print All to print as many of the faxes as have been saved.

What do I do if the error message “71.13 Memory full. Cannot send faxes” appears?

Continue and try sending the fax again.
Scan the original document one page at a time, dial the fax number, and then fax the document.

What do I do if the error message “71.4 Printer’s time is incorrect. Configure the printer time” appears?

Configure the printer time. From the control panel, navigate to Settings > Device > Preferences > Date and Time > Configure.

What do I do if the error message “72.01 Email SMTP server not set up. Contact system administrator” appears?

Set up the email function.
Disable the error message.

What do I do if the error message “72.02 Web Link server not set up. Contact system administrator” appears?

Contact your system administrator.

What do I do if the error message “72.04 Fax server To Format not set up. Contact system administrator” appears?

Configure the To Format. From the control panel, navigate to Settings > Fax > Fax Server Setup > General Fax Settings.
Contact your system administrator.

What do I do if the error message “75.01 Secure Element detected” appears?

Use the installed Secure Element.
Turn off the printer, and then remove the Secure Element.

What do I do if the error message “75.02 Secure Element not recognized” appears?

Stop using the Secure Element.

What do I do if the error message “75.03 Error communicating with Secure Element” appears?

Stop using the Secure Element.
Turn off the printer, remove, and then install the Secure Element.

What do I do if the error message “75.11 Secure Element update failed” appears?

Try the update again.
Cancel the update.

What do I do if the error message “75.12 Secure Element update incomplete” appears?

Restart the printer.
Cancel the update.

What do I do if the error message “80.01, 80.09 Maintenance kit nearly low. Select Continue to clear the message” appears?

Select Continue to clear the message.

What do I do if the error message “80.11, 80.19 Maintenance kit low” appears?

Contact customer support.

What do I do if the error message “80.21, 80.29 Maintenance kit very low” appears?

Contact customer support.

What do I do if the error message “80.31 Replace maintenance kit to continue printing” appears?

Replace the fuser.

What do I do if the error message “80.31 Replace maintenance kit, recommended life exceeded” appears?

Replace the fuser.

What do I do if the error message “81.11 1500-sheet tray roller kit low” appears?

Select Continue to clear the message.

What do I do if the error message “81.31 Replace 1500-sheet tray roller kit, recommended life exceeded” appears?

Contact customer support.

What do I do if the error message “82.00, 82.02, 82.09 Waste toner bottle is nearly full” appears?

Replace the waste toner bottle.

What do I do if the error message “82.3, 82.32, 82.33, 82.39 Replace the waste toner bottle” appears?

Replace the waste toner bottle.

What do I do if the error message “83.1y Transfer module low. Select Continue to clear the message” appears?

Select Continue to clear the message.

What do I do if the error message “83.3y Replace transfer module, recommended life exceeded” appears?

Contact customer support.

What do I do if the error message “83.4y Replace transfer module” appears?

Contact customer support.

What do I do if the error message “83.20 Staple cartridge low. Select Continue to clear the message” appears?

Select Continue to clear the message.

What do I do if the error message “83.20 Staple S2 inner low” appears?

Select Continue to clear the message.

What do I do if the error message “83.20 Staple S2 outer low” appears?

Select Continue to clear the message.

What should I do if the error message “Staple cartridge empty or missing” appears?

Try removing and then reinserting the staple cartridge, or replace it. See “Replacing the staple cartridge in the staple finisher” or “Replacing the staple cartridge in the staple, hole punch finisher” for more information.

What should I do if the error message “Staple cartridge S1 empty or missing” appears?

Try removing and then reinserting the staple cartridge, or replace it. For more information, see “Replacing the staple cartridge in the booklet finisher”.

What should I do if the error message “Inner staple cartridge S2 empty or missing” appears?

Try removing and then reinserting the staple cartridge, or replace it. For more information, see “Replacing the staple cartridge holders in the booklet finisher”.

What should I do if the error message “Black imaging unit nearly low” appears?

Select Continue to clear the message.

What should I do if the error message “Replace black imaging unit, recommended life exceeded” appears?

Replace the black imaging unit. For more information, see “Replacing the black imaging unit”.

What should I do if the error message “Replace color imaging kit, recommended life exceeded” appears?

Replace the color imaging kit. For more information, see “Replacing the color imaging kit”.

What should I do if the error message “Replace black imaging unit to continue printing” appears?

For more information, see “Replacing the black imaging unit”.

What should I do if the error message “Replace color imaging kit to continue printing” appears?

For more information, see “Replacing the color imaging kit”.

What should I do if the error message “Scanner maintenance required soon” appears?

Select Continue to clear the message.

What should I do if the error message “Replace ADF kit, recommended life exceeded” appears?

Contact customer support for more information.

What should I do if the error message “[Color] toner cartridge is nearly low” appears?

Select Continue to clear the message.

What should I do if the error message “Replace [color] toner cartridge, estimated pages remaining” appears?

Replace the color toner cartridge. For more information, see “Replacing a toner cartridge”.

What should I do if the error message “Replace [color] toner cartridge, 0 pages remain” appears?

Replace the color toner cartridge.

What should I do if the error message “Paper jam in [LOCATION/]” appears?

See “Paper jam in door B,” “Paper jam in the multipurpose feeder,” “Paper jam in the optional 550-sheet tray,” “Paper jam in the 2 x 550-sheet tray,” “Paper jam in the 2000-sheet tandem tray,” “Paper jam in the 1500-sheet tray,” “Paper jam in the staple, hole punch finisher,” “Paper jam in the booklet finisher,” or “Paper jam in the paper transport with folding option” for more information.

What should I do if the error message “Paper loading error in [LOCATION/]” appears?

Open tray 1.
Remove, and then readjust the paper stack.
If necessary, adjust the paper guides.
Reload tray 1.
Close tray 1.

What should I do if the error message “Replace all originals if restarting job” appears?

Try restarting the job or canceling the job.

What should I do if the error message “Replace jammed originals if continuing job” appears?

Try scanning from the scanner glass, scanning from the automatic document feeder, or finishing the job without further scanning. You can also cancel the job.

What should I do if the error message “Scanner jam” appears?

See “Paper jam in the automatic document feeder” for more information.

What should I do if the error message “Close flatbed cover and load originals if restarting job” appears?

Do one of the following: Scan from the scanner glass, scan from the automatic document feeder or finish the job without further scanning, or cancel the job.

How do I troubleshoot poor print quality?

Make sure that all packing material is removed from the imaging kit, imaging unit, and toner cartridges.
Check if the printer is using a genuine and supported Lexmark toner cartridge. If the cartridge is not supported, then install a supported one.
Make sure that the imaging kit and black imaging unit are properly installed.
1. Remove the imaging kit, and then remove the black imaging unit.
2. Insert the black imaging unit, and then insert the imaging kit.
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages.
Use tray 1 to print the sample pages, and make sure that the paper is loaded in the portrait orientation.

What should I do if I am getting dark prints?

From the control panel, navigate to Settings > Print > Quality > Advanced Imaging, and then select Color Adjust.
Depending on your operating system, reduce the toner darkness from the Printing Preferences or Print dialog.
- You can also change the setting on the printer control panel by navigating to Settings > Print > Quality > Toner Darkness.
Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded in the tray.
- You can also change the setting on the printer control panel by navigating to Settings > Paper > Tray Configuration > Paper Size/Type.
Make sure that the paper does not have a texture or rough finish.
Load paper from a fresh package. Store the paper in its original wrapper until you are ready to use it.

What should I do if I am getting ghost images?

Load the tray with the correct paper type and weight.
Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded in the tray.
- You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
From the control panel, navigate to Settings > Print > Quality > Advanced Imaging, and then select Color Adjust.

What should I do if I am getting a gray or colored background?

Depending on your operating system, increase the toner darkness from the Printing Preferences or Print dialog.
- You can also change the setting on the printer control panel. Navigate to Settings > Print > Quality > Toner Darkness.
From the control panel, navigate to Settings > Print > Quality > Advanced Imaging, and then select Color Adjust.
Make sure that the imaging kit and black imaging unit are properly installed.
1. Remove the imaging kit, and then remove the black imaging unit.
2. Insert the black imaging unit, and then insert the imaging kit.

What should I do if I am getting incorrect margins?

Adjust the paper guides in the tray to the correct position for the paper loaded.
Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded.
- You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.

What should I do if I am getting light prints?

Make sure that all packing material is removed from the imaging kit, imaging unit, and toner cartridges.
From the control panel, navigate to Settings > Print > Quality > Advanced Imaging, and then select Color Adjust.
Depending on your operating system, increase the toner darkness from the Printing Preferences or Print dialog.
- You can also change the setting on the printer control panel. Navigate to Settings > Print > Quality > Toner Darkness.
From the control panel, navigate to Settings > Print > Quality, and then turn off Color Saver.
Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded.
- You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Make sure that the paper does not have a texture or rough finish.
Load paper from a fresh package and store it in its original wrapper until you are ready to use it.
Make sure that the imaging kit and black imaging unit are properly installed.
1. Remove the imaging kit, and then remove the black imaging unit.
2. Insert the black imaging unit, and then insert the imaging kit.

What should I do if I am missing colors?

Make sure that all packing material is removed from the imaging kit, imaging unit, and toner cartridges.
Remove the developer unit of the missing color.
1. Remove the imaging kit.
2. Remove, and then insert the developer unit of the missing color.
3. Insert the imaging kit.

What should I do if I am getting mottled prints and dots?

Check the printer for leaked toner contamination.
Make sure that the paper size and paper type settings match the paper loaded. From the control panel, navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
- Make sure that the paper does not have a texture or rough finish.
Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Make sure that the settings match the paper loaded in the tray.
Load paper from a fresh package and store it in its original wrapper until you are ready to use it.
Make sure that the imaging kit and black imaging unit are properly installed.
1. Remove the imaging kit, and then remove the black imaging unit.
2. Insert the black imaging unit, and then insert the imaging kit.

What should I do if the print is crooked or skewed?

Load paper from a fresh package.
1. Open the tray, and then remove the paper.
2. Load paper from a fresh package. Store the paper in its original wrapper until you are ready to use it.
3. Adjust the paper guides in the tray to the correct position for the paper loaded.
Make sure that you are printing on a supported paper.

What should I do if I am getting solid color or black images?

Remove the imaging kit, and then remove the black imaging unit.
Insert the black imaging unit, and then insert the imaging kit.

What should I do if text or images are cut off?

Make sure that all packing material is removed from the imaging kit, imaging unit, and toner cartridges.
Adjust the paper guides in the tray to the correct position for the paper loaded.
Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded in the tray.
- You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Make sure that the imaging kit and black imaging unit are properly installed.
1. Remove the imaging kit, and then remove the black imaging unit.
2. Insert the black imaging unit, and then insert the imaging kit.

What should I do if toner easily rubs off?

Make sure that the printer power cord is plugged into an appropriately rated and properly grounded electrical outlet.
Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded.
Configure the paper type from the control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.

What should I do if I am experiencing uneven print density?

Open door B, and then make sure that the second transfer roller is locked in place.
Make sure that the imaging kit and black imaging unit are properly installed.
1. Remove the imaging kit, and then remove the black imaging unit.
2. Insert the black imaging unit, and then insert the imaging kit.

What should I do if I am getting horizontal dark lines?

Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded.
- You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Make sure that the paper does not have a texture or rough finish.
Load paper from a fresh package and store it in its original wrapper until you are ready to use it.
Make sure that the imaging kit and black imaging unit are properly installed.
1. Remove the imaging kit, and then remove the black imaging unit.
2. Insert the black imaging unit, and then insert the imaging kit.

What should I do if I am getting vertical dark lines?

Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded in the tray.
- You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Make sure that the paper does not have a texture or rough finish.
Load paper from a fresh package and store it in its original wrapper until you are ready to use it.
Make sure that the imaging kit and black imaging unit are properly installed.
1. Remove the imaging kit, and then remove the black imaging unit.
2. Insert the black imaging unit, and then insert the imaging kit.

What should I do if I am getting horizontal white lines?

Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded in the tray.
- You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Load the specified paper source with the recommended paper type.
Make sure that the imaging kit and black imaging unit are properly installed.
1. Remove the imaging kit, and then remove the black imaging unit.
2. Insert the black imaging unit, and then insert the imaging kit.

What should I do if I am getting vertical white lines?

Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded in the tray.
- You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Check if you are using the recommended paper type.
- Be sure to load the specified paper source with the recommended paper type.
Make sure that the imaging kit and black imaging unit are properly installed.
1. Remove the imaging kit, and then remove the black imaging unit.
2. Insert the black imaging unit, and then insert the imaging kit.

What should I do if I am getting repeating defects?

Determine how many colors have defects.
1. Measure the distance between the repeating defects on the affected color page. Using the Maintenance Defect Ruler, measure the distance between the repeating defects on the affected color page.
2. Replace the supply item or part that matches the measurement on the affected color page.
  - Color imaging kit or black imaging unit
    - 94.5 mm (3.72 in.)
    - 19.9 mm (1.18 in.)
    - 23.2 mm (0.19 in.)
  - Developer unit
    - 43.6 mm (1.72 in.)
    - 45.0 mm (1.77 in.)
  - Fuser
    - 95 mm (3.74 in.)
    - 110 mm (4.33 in.)

What should I do if print jobs do not print?

From the document that you are trying to print, open the Printing Preferences or Print dialog, and then check if the correct printer is selected.
Check if the printer is on, and then resolve any error messages that appear on the display.
Check if the ports are working and if the cables are securely connected to the computer and the printer. For more information, see the setup documentation that came with the printer.
Turn off the printer, wait for about 10 seconds, and then turn on the printer.
Remove, and then reinstall the print driver.

What should I do if confidential and other held documents do not print?

From the control panel, check if the documents appear in the Held Jobs list.
- If the documents are not listed, then print the documents using the Print and Hold options.
Resolve possible formatting errors or invalid data in the print job.
- Delete the print job, and then send it again.
- For PDF files, generate a new file, and then print the document.
If you are printing from the Internet, then the printer may be reading the multiple job titles as duplicates.
- For Windows users, make sure to select Keep duplicate documents in the Printing Preferences or Print dialog.
- For Macintosh users, name each job differently.
Delete some held jobs to free up printer memory.
Install more printer memory.

What should I do if the job prints from the wrong tray or on the wrong paper?

Make sure that you are printing on the correct paper.
Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Make sure that the settings match the paper loaded.
- You can also change the settings on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Check if the trays are linked. For more information, see “Linking trays”.

What should I do if printing is slow?

Make sure that the printer cable is securely connected to the printer, computer, print server, option, and other network device.
Make sure that the printer is not in Quiet Mode. From the control panel, navigate to Settings > Device > Maintenance > Config Menu > Device Operations > Quiet Mode.
Specify the resolution of the document that you want to print.
1. Depending on your operating system, access the Printing Preferences or Print dialog.
2. Set the resolution to 4800 CQ.
  - You can also change the setting on the control panel. Navigate to Settings > Print > Quality > Print Resolution.
Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.
- You can also change the setting on the control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
- Heavier paper prints more slowly.
- Paper that is narrower than letter, A4, and legal may print more slowly.
Make sure that the printer settings for texture and weight match the paper being loaded. From the control panel, navigate to Settings > Paper > Media Configuration > Media Types.
- Rough paper texture and heavy paper weight may print more slowly.
Remove held jobs.
Make sure that the printer is not overheating.
- Allow the printer to cool down after a long print job.
- Observe the recommended ambient temperature for the printer. For more information, see “Selecting a location for the printer”.

What should I do if the printer is not responding?

Check if the power cord is connected to the electrical outlet.
Make sure that the electrical outlet is not turned off by a switch or breaker.
Check if the printer is on.
Make sure that the printer is not in Sleep or Hibernate Mode.
Make sure that the cables connecting the printer and computer are connected to the correct ports.
Turn off the printer, install the hardware options, and then turn on the printer. For more information, see the documentation that came with the option.
Install the correct print driver.
Turn off the printer, wait for about 10 seconds, and then turn on the printer.

What should I do if I am unable to read the flash drive?

Make sure that the printer is not busy processing multiple jobs.
Make sure that the flash drive is inserted into the front USB port. The flash drive does not work when it is inserted into the rear USB port.
Make sure that the flash drive is supported. For more information, see “Supported flash drives and file types”.
Remove, and then insert the flash drive.

How do I enable the USB port?

From the control panel, navigate to Settings > Network/Ports > USB.
Select Enable USB Port.

How can I avoid paper jams?

Make sure that the paper lies flat in the tray.
Do not load or remove a tray while the printer is printing.
Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
Do not slide paper into the tray. Load paper as shown in the illustration.
Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes.
Push the tray firmly into the printer after loading paper.
Use only recommended paper or specialty media.
Do not load paper that is wrinkled, creased, damp, bent, or curled.
Flex, fan, and align the paper edges before loading.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same tray.
Make sure that the paper size and type are set correctly on the computer or printer control panel.
Store paper according to manufacturer recommendations.

How do I identify jam locations?

When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page has been cleared. Check your printed output for blank pages.
When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Where are the jam locations?

Door B
Multipurpose feeder
Standard tray
Standard bin
Automatic document feeder
Staple finisher
Optional 550-sheet tray
2 x 550-sheet tray
1500-sheet tray
Staple, hole punch finisher
Paper transport with folding option
2000-sheet tandem tray
Booklet finisher

How do I clear a paper jam in the standard tray?

Pull out the standard tray.
Remove the jammed paper, ensuring all fragments are removed.
Insert the tray.

How do I clear a paper jam in the optional 550-sheet tray?

Open door D.
Remove the jammed paper, ensuring all fragments are removed.
Close the door.
Pull out the optional 550-sheet tray.
Remove the jammed paper, ensuring all fragments are removed.
Insert the tray.

How do I clear a paper jam in the automatic document feeder?

Paper jam in door A

Open door A.
Remove the jammed paper, ensuring all fragments are removed.
Close door A.

Paper jam in door A1

Open the scanner cover.
Press the green latch to open door A1.
Turn the green knob near door A1 to the right, and then remove the jammed paper, ensuring all fragments are removed.
Close door A1, and then close the scanner cover.

Paper jam in the automatic document feeder bin

Remove any paper from the automatic document feeder bin.
Remove the jammed paper, ensuring all fragments are removed.

How do I clear a paper jam in the multipurpose feeder?

Remove any paper from the multipurpose feeder.
Remove the jammed paper, ensuring all fragments are removed.

How do I clear a paper jam in the 2 x 550-sheet tray?

Open door E.
Remove the jammed paper inside door E, ensuring all fragments are removed.
Close door E.
Pull out tray 3.
Remove the jammed paper, ensuring all fragments are removed.
Insert tray 3.
Repeat step 4 through step 6 for tray 4.

How do I clear a paper jam in the 2000-sheet tandem tray?

Open door E.
Remove the jammed paper inside door E, ensuring all paper fragments are removed.
Close door E.

How do I clear a paper jam in the 1500-sheet tray?

Open door K.
Remove the jammed paper, ensuring all fragments are removed.
Close door K.
Grab handle J, and then slide the tray to the right.
Remove the jammed paper, ensuring all fragments are removed.
Slide the tray back into place.

How do I clear a paper jam in door B?

Open door B.
Remove the jammed paper in any of the following locations, ensuring all paper fragments are removed:
- Above the fuser
- In the fuser
- Below the fuser
- Under the standard bin exit roller
- In the duplex unit
Close door B.

How do I clear a paper jam in the standard bin?

Remove any paper from the standard bin.
Remove the jammed paper, ensuring all paper fragments are removed.

How do I clear a paper jam in the staple finisher?

Remove the jammed paper in the staple finisher bin, ensuring all paper fragments are removed.
Grab handle F, and then slide the staple finisher to the left.
Open door R1, and then rotate the knob R2 clockwise.
Remove the jammed paper, ensuring all paper fragments are removed.
Close door R1.
Remove the jammed paper in the standard bin exit roller, ensuring all paper fragments are removed.
Slide the staple finisher back into place.

How do I clear a paper jam in the paper transport with folding option?

Remove the jammed paper, ensuring all paper fragments are removed.
Open door F.
Lift handle N4.
Lift handle N5.
Remove the jammed paper, ensuring all paper fragments are removed.
Close handle N5, and then close handle N4.
Push down handle N1.
Turn knob N2 counterclockwise.
Remove the jammed paper, ensuring all paper fragments are removed.
Put handle N1 back into place.
Close door F.

How do I remove the jammed paper under the standard bin exit roller?

Remove the jammed paper under the standard bin exit roller. Note: Make sure that all paper fragments are removed.
Close door B.
Push down handle N1.
Turn knob N2 counterclockwise.
Remove the jammed paper. Warning—Potential Damage: To prevent damage to the printer, remove any hand accessories before removing the jammed paper. Note: Make sure that all paper fragments are removed.
Put handle N1 back into place.
Close handle N5, and then close handle N4.

How do I troubleshoot a paper jam in the booklet finisher if the printer is configured with a paper transport?

Remove the jammed paper in the finisher standard bin. Note: Make sure that all paper fragments are removed.
Remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed.
Remove the jammed paper in bin 1. Notes:
- Make sure that all paper fragments are removed.
- Do not remove the printed pages that are in the staple compiler to avoid missing pages.
Remove the jammed paper in bin 3. Note: Make sure that all paper fragments are removed.
Open paper transport cover G, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Close paper transport cover G.
Open paper transport cover F.
Open door H.
Move handle R3 to the right, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Move handle R1 to the left, turn knob R2 counterclockwise, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Turn knob R5 counterclockwise, and then remove the jammed paper from the finisher standard bin. Note: Make sure that all paper fragments are removed.
Lift handle R4, turn knob R2 clockwise, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Close paper transport cover F.
Return handles R1, R3, and R4 to their original position.
Close door H.

What do I do if there is a paper jam in the booklet finisher and the printer is configured with a paper transport with folding option?

Remove the jammed paper in the finisher standard bin. Note: Make sure that all paper fragments are removed.
Remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed.
Remove the jammed paper in bin 1. Notes:
- Make sure that all paper fragments are removed.
- Do not remove the printed pages that are in the staple compiler to avoid missing pages.
Remove the jammed paper in bin 3. Note: Make sure that all paper fragments are removed.
Open door F.
Open door H.
Open door N4.
Open door N5.
Lift handle R4.
Turn knob R2 clockwise, and then remove the jammed paper in handle R4. Note: Make sure that all paper fragments are removed.
Move handle R1 to the left, turn knob R2 counterclockwise, and then remove the jammed paper between doors N4 and N5. Note: Make sure that all paper fragments are removed.
Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Remove the jammed paper under the standard bin exit roller. Note: Make sure that all paper fragments are removed.
Close door B.
Push down handle N1.
Turn knob N2 counterclockwise.
Remove the jammed paper. Warning—Potential Damage: To prevent damage to the printer, remove any hand accessories before removing the jammed paper. Note: Make sure that all paper fragments are removed.
Put handle N1 back into place.
Close door N5, and then close door N4.
Close door F.
Return handles R1 and R4 back into their original positions.
Close door H.

How do I troubleshoot a paper jam in the booklet maker?

Remove jammed paper in bin 2. Note: Make sure that all paper fragments are removed.
Open door H.
Turn knobs R6, R11, and R10 clockwise.
Pull out the booklet maker.
Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Turn knob R9 counterclockwise until it stops.
Open door R8.
Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Close door R8.
Return the booklet maker into the booklet finisher.
Close door H.

What do I do if I cannot open the Embedded Web Server?

Try one or more of the following:

Make sure that the printer is on.
Make sure that the printer IP address is correct.
- Notes:
  - View the IP address on the control panel.
  - The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Make sure that you installed a supported browser.
- Internet Explorer version 11 or later
- Microsoft Edge
- Safari version 6 or later
- Google ChromeTM version 32 or later
- Mozilla Firefox version 24 or later
Check if the network connection is working.
- Note: If the connection is not working, then contact your administrator.
Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the print server.
Check if the web proxy servers are disabled.
- Note: If the servers are disabled, then contact your administrator.

If the problem persists, then contact customer support.

What do I do if I cannot connect the printer to the Wi‑Fi network?

Try one or more of the following:

From the control panel, navigate to Settings > Network/Ports > Network Overview > Active Adapter, and then select Auto.
Make sure that the computer is connected to the correct Wi‑Fi network. For more information, see “Connecting the printer to a Wi‑Fi network” on page 251.
- Note: Some routers may share the default Wi‑Fi name.
Make sure that you entered the correct network password.
- Note: Take note of the spaces, numbers, and capitalization in the password.
Make sure that the correct wireless security mode is selected. From the control panel, navigate to Settings > Network/Ports > Wireless > Wireless Security Mode.

If the problem persists, then contact customer support.

What do I do if the printer cannot detect an internal option?

Try one or more of the following:

Turn off the printer, wait for about 10 seconds, and then turn on the printer.
Print the Menu Settings Page, and then check if the internal option appears in the Installed Features list. From the control panel, navigate to Settings > Reports > Menu Settings Page.
Check if the internal option is installed properly into the controller board.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Make sure that the internal option is installed into the appropriate connector on the controller board.
3. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Check if the internal option is available in the print driver.
- Note: If necessary, manually add the internal option in the print driver to make it available for print jobs. For more information, see “Adding available options in the print driver” on page 96.

If the problem persists, then contact customer support.

What do I do if the internal solutions port does not operate correctly?

Try one or more of the following:

Print the Menu Settings Page, and then check if the internal solutions port (ISP) appears in the Installed Features list. From the control panel, navigate to Settings > Reports > Menu Settings Page.
Remove, and then reinstall the ISP. For more information, see “Installing an internal solutions port” on page 244.
Check the cable and the ISP connection.
1. Use the correct cable, and then make sure that it is securely connected to the ISP.
2. Check if the ISP solution interface cable is securely connected to its slot on the controller board.

If the problem persists, then contact customer support.

What do I do if the parallel or serial interface card does not operate correctly?

Try one or more of the following:

Print the Menu Settings Page, and then check if the parallel or serial interface card appears in the Installed Features list. From the control panel, navigate to Settings > Reports > Menu Settings Page.
Remove, and then reinstall the parallel or serial interface card. For more information, see “Installing an internal solutions port” on page 244.
Check the connection between the cable and the parallel or serial interface card.

If the problem persists, then contact customer support.

What do I do if a defective flash is detected?

Try one or more of the following:

Replace the defective flash memory.
Select Continue to ignore the message and continue printing.
Cancel the current print job.

What do I do if there is not enough free space in flash memory for resources?

Try one or more of the following:

Select Continue to clear the message and continue printing.
Delete fonts, macros, and other data that are stored in the flash memory.
Install a storage drive.

Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.

What do I do if there is a cartridge, printer region mismatch?

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge.

The first number in the message after 42 indicates the region of the printer.
The second number in the message after 42 indicates the region of the cartridge.

What are the printer and toner cartridge regions?

Worldwide or Undefined region: 0
North America (United States, Canada): 1
European Economic Area, Western Europe, Nordic countries, Switzerland: 2
Asia Pacific: 3
Latin America: 4
Rest of Europe, Middle East, Africa: 5
Australia, New Zealand: 6
Invalid region: 9

Note: To find the region settings of the printer and toner cartridge, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages.

What do I do if the printer has detected a Lexmark Regular cartridge that has been refilled with non‑genuine toner by a party other than Lexmark?

Select OK to continue.

All printer component life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results when using supplies or parts in your Lexmark printer that are remanufactured by parties other than Lexmark. For more information, see the printer statement of limited warranty.

What do I do if the printer has detected a non‑Lexmark supply or part installed in the printer?

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, touch and hold the error message on the display using two fingers for 15 seconds. When a confirmation dialog box appears, touch Continue.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and supplies” on page 383.

What do I do if the printer does not print after clearing the error message?

Reset the supply usage counter:

From the control panel, navigate to Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters.
Select the part or supply that you want to reset, and then select Start.
Read the warning message, and then select Continue.
Using two fingers, touch the display for 15 seconds to clear the message.

Note: If you are unable to reset the supply usage counters, then return the supply item to the place of purchase.

What can I try to resolve paper curl?

Try one or more of the following:

Adjust the guides in the tray to the correct position for the paper loaded.
Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded.
- Note: You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Remove the paper, flip it over, and then reload the paper.
Load paper from a fresh package.
- Note: Paper absorbs moisture due to high humidity. Store the paper in its original wrapper until you are ready to use it.

If the problem persists, then contact customer support.

What can I try to resolve envelope seals when printing?

Try one or more of the following:

Use an envelope that has been stored in a dry environment.
- Note: Printing on envelopes with high moisture content can seal the flaps.
Make sure that the paper type is set to Envelope. From the control panel, navigate to Settings > Paper > Tray Configuration > Paper Size/Type.

If the problem persists, then contact customer support.

What can I try if collated printing does not work?

Try one or more of the following:

From the control panel, navigate to Settings > Print > Layout > Collate, and then select On.
From the document that you are trying to print, open the Printing Preferences or Print dialog, and then select Collate.
Reduce the number of pages to print.

If the problem persists, then contact customer support.

What can I try if tray linking does not work?

Try one or more of the following:

Make sure that the linked trays contain the same paper size, orientation, and paper type.
Make sure that the paper guides are positioned correctly.
Set the paper size and paper type to match the paper loaded in the linked trays. From the control panel, navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Make sure that Tray Linking is set to Automatic. For more information, see “Linking trays” on page 93.

If the problem persists, then contact customer support.

What can I try if paper frequently jams?

Try one or more of the following:

Check if the paper is loaded correctly.
- Notes:
  - Make sure that the paper guides are positioned correctly.
  - Make sure that the stack height is below the maximum paper fill indicator.
  - Make sure to print on the recommended paper size and paper type.
Set the correct paper size and paper type. From the control panel, navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
Load paper from a fresh package.
- Note: Paper absorbs moisture due to high humidity. Store the paper in its original wrapper until you are ready to use it.

If the problem persists, then contact customer support.

What can I try if jammed pages are not reprinted?

From the control panel, navigate to Settings > Device > Notifications > Jam Content Recovery.
In the Jam Recovery menu, select On or Auto.

If the problem persists, then contact customer support.

How do I disable the “SMTP server not set up” error message?

From the control panel, navigate to Settings > Email > Email Setup.
Set Disable “SMTP server not set up” error to On.

To prevent the error from happening again, do one or more of the following:

Update the printer firmware. For more information, see the “Updating firmware” section.
Configure the email SMTP settings. For more information, see “Configuring the SMTP settings” on page 266.

What can I try if I cannot send emails?

Try one more of the following:

Make sure that the email SMTP settings are configured correctly. For more information, see “Configuring the SMTP settings” on page 266.
Make sure that the printer is connected to a network and the network is connected to the Internet.

If the problem persists, then contact customer support.

How do I make Caller ID is shown?

Note: These instructions apply only to printers that have a fax card installed.

From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
Set Enable Caller ID to On.

If the problem persists, then contact customer support.

What can I try if I cannot send or receive faxes using analog fax?

Try one or more of the following:

Resolve any error messages that appear on the display.
Make sure that the cable connections for the telephone, handset, or answering machine are secure.
Check for a dial tone.
- Call the fax number to check if it is working properly.
- If you are using the On Hook Dial feature, then turn up the volume to check if you hear a dial tone.
Check the telephone wall jack.
1. Connect the analog telephone directly to the wall jack.
2. Listen for a dial tone.
3. If you do not hear a dial tone, then use a different telephone cable.
4. If you still do not hear a dial tone, then connect the analog telephone to a different wall jack.
5. If you hear a dial tone, then connect the printer to that wall jack.
Check if the printer is connected to an analog phone service or to the correct digital connector.
- If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter. For more information, contact your ISDN provider.
- If you are using DSL, then connect to a DSL filter or router that supports analog use. For more information, contact your DSL provider.
- If you are using a private branch exchange (PBX) telephone service, then make sure that you are connecting to an analog connection on the PBX. If none exists, then consider installing an analog telephone line for the fax machine.
Temporarily disconnect other equipment and disable other telephone services.
1. Disconnect other equipment (such as answering machines, computers, modems, or telephone line splitters) between the printer and the telephone line.
2. Disable call waiting and voice mail. For more information, contact your telephone company.
Scan the original document one page at a time.

If the problem persists, then contact customer support.

What can I try if I can receive but not send faxes using analog fax?

Try one or more of the following:

Load an original document into the ADF tray or on the scanner glass.
Set up the shortcut number properly.
- Check if the shortcut number is set for the telephone number that you want to dial.
- Dial the telephone number manually.

If the problem persists, then contact customer support.

What can I try if I can send but not receive faxes using analog fax?

Try one or more of the following:

Make sure that the paper source is not empty.
Check the ring count delay settings. From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Rings to Answer.
If the printer is printing blank pages, then see “Blank or white pages” on page 455.

If the problem persists, then contact customer support.

What can I try if I cannot set up etherFAX?

Try one or more of the following:

Check the printer connectivity.
1. From the control panel, navigate to Settings > Reports > Network > Network Setup Page.
2. Check the network status on the printed page.
Make sure that the printer is connected to a network and the network is connected to the Internet.
Make sure that etherFAX is set up correctly. For more information, see “Setting up the fax function using etherFAX” on page 74.

If the problem persists, then go to https://www.etherfax.net/lexmark.

What can I try if I cannot send or receive faxes using etherFAX?

Try one or more of the following:

Make sure that the printer is connected to a network and the network is connected to the Internet.
Make sure that etherFAX is set up correctly. For more information, see “Setting up the fax function using etherFAX” on page 74.
Split large documents into smaller file sizes.

If the problem persists, then go to https://www.etherfax.net/lexmark.

What can I try if the fax print quality is poor?

Try one or more of the following:

Resolve any print quality defects.
1. Print the Test Quality Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages.
2. Correct any print quality defects. For more information, see “Print quality is poor” on page 455.
If you are using an analog fax, then decrease the incoming fax transmission speed.
1. From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2. In the Max Speed menu, select a lower transmission speed.

If the problem persists, then contact customer support.

What can I try if there is missing information on the fax cover page?

Turn off the printer, wait for about 10 seconds, and then turn on the printer.
Send or retrieve the fax.

If the problem persists, then contact customer support.

What can I try if I cannot send the fax cover page from the computer?

Try one or more of the following:

Make sure that the print driver is updated. For more information, go to http://www.lexmark.com/downloads.
Clear the Always display settings prior to faxing setting.
1. From the document that you are trying to fax, open the Print dialog.
2. Select the printer, and then click Properties, Preferences, Options, or Setup.
3. Click Fax, and then clear the Always display settings prior to faxing setting.

If the problem persists, then contact customer support.

What can I try if I cannot scan to a computer?

Try one or more of the following:

Perform a copy job. If the job failed, then turn off the printer, wait for about 10 seconds, and then turn on the printer.
Check the printer connectivity.
1. Print the Network Setup Page. From the control panel, navigate to Settings > Reports > Network, and then select Network Setup Page.
2. Check the first section of the page and confirm if the status is connected.
Make sure that the printer and the computer are connected to the same network.

If the problem persists, then contact customer support.

What can I try if I cannot scan to a network folder?

Try one or more of the following:

Create a network folder shortcut, and then scan a document using the shortcut. For more information, see “Scanning to a network folder” on page 280.
Make sure that the network folder path and format are correct. For example, //server_hostname/foldername/path, where server_hostname is a fully qualified domain (FQDN) or IP address.
Make sure that you have a write access permission to the network folder.
Update the network folder shortcut.
1. Open a web browser, and then type the printer IP address in the address field.
  - Notes:
    - View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    - If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Shortcuts, and then select a shortcut.
  - Note: If you have multiple shortcut types, then select Network Folder.
3. In the Share Path field, type the network folder path. For example, \\server_hostname\foldername\path.
  - Note: Always use forward slashes when typing the share path.
4. From the Authentication menu, select your authentication method.
  - Note: If Authentication is set to “Use assigned username and password,” then in the Username and Password fields, type your credentials.
5. Click Save.
Make sure that the printer and the network folder are connected to the same network.

If the problem persists, then contact customer support.

What can I try if I am getting partial copies of a document or photo?

Try one or more of the following:

Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass.
Match the paper size setting and the paper loaded in the tray.

If the problem persists, then contact customer support.

What can I try if the copy quality is poor?

Try one or more of the following:

Clean the scanner glass and the ADF glass with a damp, soft, lint‑free cloth.
- Note: If your printer has a second ADF glass inside the ADF, then also clean that glass. For more information, see “Cleaning the scanner” on page 434.
Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass.
Check the quality of the original document or photo and adjust the scan quality settings accordingly.

If the problem persists, then contact customer support.

What can I try if there are vertical dark streaks when scanning from the ADF?

Raise the scanner cover, and then remove the glass cleaner tool.
Wipe the ADF glass beside the scanner glass.
Open door A1, and then clean the ADF glass.
Return the tool to its place.
Close the scanner cover.

Note: For more information on cleaning the scanner, see “Cleaning the scanner” on page 434.

If the problem persists, then contact customer support.

What can I try if there is a Jagged image or text when scanning from the ADF?

Load 50 sheets of clean, plain paper into the ADF.
- Note: The plain paper helps clean or remove dust and other coatings from the ADF feed rollers.
From the control panel, swipe right to the control center, and then select.
Load an original document into the ADF.
Scan the document.

If the problem persists, then contact customer support.

What can I try if the scan job was not successful?

Try one or more of the following:

Make sure that the Ethernet or USB cable is securely connected to the computer and the printer.
Check the file that you want to scan, and make sure that:
- The file name is not already used in the destination folder.
- The document or photo that you want to scan is not open in another application.
Make sure that the Append time stamp or the Overwrite existing file check box is selected in the destination configuration settings.

If the problem persists, then contact customer support.

What can I try if the scanner does not close?

Remove obstructions that keep the scanner cover open.
Close the scanner.

If the problem persists, then contact customer support.

What can I try if scanning takes too long or freezes the computer?

Close all applications that are interfering with the scan.
Scan the document again.

If the problem persists, then contact customer support.

What can I try if the scanner does not respond?

Try one or more of the following:

Check if the power cord is connected properly to the printer and the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Check if the printer is turned on, and then resolve any error messages that appear on the display.
Turn off the printer, wait for about 10 seconds, and then turn on the printer.

If the problem persists, then contact customer support.

How do I adjust the scanner registration?

From the control panel, navigate to Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration.
In the Print Quick Test menu, select Start.
Place the test page on the scanner glass, and then select Flatbed Registration.
In the Copy Quick Test menu, select Start.
Compare the test page with the original document.

Note: If the margins of the test page are different from the original document, then adjust the Left Margin and Top Margin settings.

Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.

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