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How to set up the pool outlet strainer and plunger valve?
1. In a counter-clockwise motion unscrew plunger valve union from the threaded strainer connector (33). Be careful not to lose the step rubber washer (30). Place the plunger valve on the ground in a safe place.
2. In a counter-clockwise motion unscrew the strainer nut (31) from the threaded connector (33). Leave the flat washer (32) on the connector (33).
3. Install the strainer and plunger valve at the lower position of pool outlet (marked “+”). From the inside of the pool liner insert the connector (33) into one of the pre-cut holes with the washer remaining on the connector to be placed against the inside of the liner wall.
4. Before assembly, lubricate the threads with a petroleum jelly. With the flat side of the strainer nut (31) facing the outside wall of the liner in a clockwise motion screw the strainer nut (31) back onto the threaded connector (33).
5. Finger tighten the strainer nut (31) onto the threaded connector (33).
6. Grasp the plunger valve assembly. Make sure the step washer (30) is in place.
7. In a clockwise motion screw the plunger valve union back onto the threaded connector (33).
8. In a clockwise motion turn the plunger valve handle to close position. Ensure the plunger valve is securely closed. This will prevent water from flowing out during filling of the pool.
How to set up the pool inlet nozzle and plunger valve?
1. In a counter-clockwise motion unscrew plunger valve union from the inlet threaded air connector (51). Be careful not to lose the step rubberwasher (30). Place the plunger valve on the ground in a safe place.
2. In a counter-clockwise motion unscrew the strainer nut (31) from the inlet threaded air connector (51). Leave the flat washer (32) on the connector (51).
3. Install the nozzle and plunger valve at the upper position of pool inlet. From the inside of the pool liner insert the nozzle union (34 & 51) into one of the pre-cut holes with the washer remaining on the connector to be placed against the inside of the liner wall.
4. Before assembly, lubricate the threads with a petroleum jelly. Then, with the flat side of the strainer nut (31) facing the outside wall of the liner in a clockwise motion screw the strainer nut (31) back onto the inlet threaded air connector (51).
5. Finger tighten the adjustable pool inlet jet nozzle (34) and the strainer nut (31) onto the inlet threaded air connector (51).
6. Grasp the plunger valve assembly. Make sure the step washer (30) is in place.
7. Screw the air jet valve (50) over the inlet threaded air connector (51). NOTE: Make sure the air jet valve is securely tighten and facing up. In a clockwise motion screw the plunger valve union back onto the inlet threaded air connector (51).
8. In a clockwise motion turn the plunger valve handle to close position. Ensure the plunger valve is securely closed. This will prevent water from flowing out during filling of the pool.
9. Adjust the direction of the nozzle head pointing away from the pool outlet for a better circulation result.
10. The pool liner is now ready to be filled with water. Consult the above-ground-pool owner’s manual for the filling instructions.
What are the product specifications for the Sand Filter Pump & Saltwater System?
| Model: | ECO20110-1 | ECO15110-1 |
|---|---|---|
| Power: | 110-120 Volt AC | 110-120 Volt AC |
| Amperage: | Saltwater System – 1.1 A; Filter Pump – 4.8 A | Saltwater System – 0.9 A; Filter Pump – 2 A |
| Ideal Salt Level: | 3000 ppm (parts per million) | 3000 ppm |
| Maximum Sanitizer Output/hour: | 11 grams/hour | 7 grams/hour |
| E.C.O. Cell Output Current: | 800mA | 500mA |
| Maximum working pressure: | 2 bar (30 psi) | 2 bar (30 psi) |
| Effective filtering area: | 0.13 m² (1.44 ft²) | 0.1 m² (1.1 ft²) |
| Maximum Flow Rate: | 8140 liters/hour (2150 gallons/hour) | 6055 liters/hour (1600 gallons/hour) |
| Recommended filtering media quantity: | No. 20 silica sand 45 Kg (100 Lbs) or glass sand 32 Kg (70 Lbs). | No. 20 silica sand 25 Kg (55 Lbs) or glass sand 18 Kg (40 Lbs). |
| Recommended filtering media (Not included): | No. 20 silica sand or glass sand. Particle size range 0.45 to 0.85 mm (0.018 to 0.033 inches). Uniformity Coefficient less than 1.75. |
How does the Electrocatalytic Oxidation (E.C.O.) work?
The Electrocatalytic Oxidation (E.C.O.) is an Advanced Oxidation Processes (AOPs). When direct current is applied to the electrocatalytic oxidation electrodes, water will be discharged to generate “hydroxyl radicals”. The hydroxyl radical is a powerful oxidant, which oxidizes organic contaminants, and destroys bacteria and algae. Hydroxyl radicals in combination with free available chlorine provide the strongest and safest pool water sanitation.
What are the requirements for pump location and how is the motor pre-filtering assembly set up?
The system must be installed on a solid level and vibration-free base.
Provide a location protected from the weather, moisture, flooding and freezing temperature.
Provide adequate access, space and lighting for routine maintenance.
Pump motor requires free circulation of air for cooling. Do not install the pump in a damp or non-ventilated location.
Motor pre-filtering assembly setup:
1. Remove the sand filter and its accessories from the packaging carefully and inspect for any visible damage.
2. In a counter-clockwise motion unscrew the leaf trap cover (14) from the pre-filter housing. Take out the basket (16) and filter housing nut (17).
3. Connect the pre-filter housing to the motor water inlet. Note: Align the connector in the pre-filter housing with the water inlet on the motor.
4. In a clockwise motion screw filter housing nut (17) onto the motor water inlet.
5. Replace the basket (16) and leaf trap cover (14) back to the pre-filter housing.
How is the sand tank installed?
1. Place the tank support base at the selected location.
2. Place the tank on the tank support base.
3. Connect the motor pre-filtering assembly unit to the tank support base. NOTE: Ensure the pre-filter housing water inlet hose connection is facing towards the pool.
IMPORTANT: Some countries, especially in the European community, require the product to be secured to the ground or to a base in a permanent upright position. Check your local authorities to determine if there is a regulation in your area regarding above-the-ground swimming pool filter-pumps. If yes, then the product can be mounted to a platform using the two holes located in the base.
The product can be mounted on a cement base or onto a wooden platform to prevent accidental falling over.
The mounting holes are 6.4 mm in diameter and spaced 115 mm apart.
Use two bolts and lock nuts with a maximum of 6.4 mm in diameter.
How is the filter sand loaded into the tank?
IMPORTANT: Use No. 20 silica sand or glass sand with particle size range 0.45 to 0.85 mm (0.018 to 0.033 inches) and a Uniformity Coefficient less than 1.75.
NOTE: Before loading the tank with sand, ensure the center pipe hub assembly is securely in place at the bottom of the tank, and vertically centered inside the tank.
1. Place the sand shield (7) over the top of the center pipe. Pour the sand into the tank at a slow rate.
2. Fill the tank approximately half way, remove the sand shield (7).
3. Evenly distribute the sand inside the tank, then fill the tank with some water to provide a cushioning effect when the remaining sand is poured in. This prevents the center pipe hub (8) from excessive shock. Place the sand shield (7) back and continue to pour the sand into the tank.
4. Sand shall be filled between the “MAX” and “MIN” marked gauge on the center pipe. Evenly spread and level out the sand by hand.
5. Remove the sand shield (7).
6. Wash away all sand around the top edge of the tank.
How is the 6-way valve installed?
1. Lower the 6-way valve over the tank slowly, and ensure the bypass pipe protruding underneath the 6-way valve fits securely into the center pipe hub (8) top opening.
IMPORTANT: There are three hose connection ports on the 6-way valve, ensure the outlet connection (from filter to the pool) on the valve is facing towards the pool, and the inlet connection (from motor to valve) is aligned with the motor outlet.
2. Remove the clamp bolt, and install the clamp around the tank and 6-way valve flanges, then replace the clamp bolt and use a phillips screwdriver (not included) to tighten it.
3. Connect the sand filter interconnecting hose (13) between the 6-way valve inlet and motor outlet, and insert the electrolytic cell (22) into the 6-way valve outlet. Hand tighten them securely.
4. Screw and tighten the flow sensor (21) to the electrolytic cell (22), then plug in the electrolytic cell line cord and tighten the nut.
How are the hoses connected for the sand filter pump?
The 6-way valve has three hose connection ports.
1. Connect one hose (12) end to the pre-filter inlet and the other end of the hose to the lower plunger valve with the strainer. Ensure the hose nuts are securely tighten.
2. Connect the second hose (12) between the electrolytic cell outlet and the upper plunger valve with the inlet-nozzle. Ensure the hose nuts are securely tighten.
3. The third hose connection port (drain/waste outlet) on the 6-way valve shall be directed to a proper draining receptacle using a hose or pipe (not provided). Remove the drain cap before attaching the drain/waste hose or pipe.
4. The sand filter pump is now ready to filter the pool.
How are the hoses connected for NON-INTEX and INTEX pools with 1-1/4″ (32mm) connections?
For NON-INTEX pool:
1. Connect the hose (12) to the pool inlet/outlet connection with a large hose clamp. Tighten securely.
For INTEX pool with 1-1/4″ (32mm) connections/hoses:
Make sure the air jet valve (50) is securely tighten onto the pool inlet air adaptor (51) and facing up.
What are the positions and functions of the 6-way valve?
| Valve Position | Function | Water Flow Direction |
|---|---|---|
| FILTER | Normal filtration and regular vacuuming of pool | From pump through filter media to pool |
| BACKWASH | Reverses water flow to clean filter media | From pump through filter media to valve waste/drain outlet |
| RINSE | For initial startup cleaning of the sand, and leveling the sand bed after backwashing | From pump through filter media to valve waste/drain outlet |
| WASTE | For vacuuming directly to waste, lowering pool level or to drain the pool | From pump to valve waste/drain outlet bypassing the filter media |
| RECIRCULATE | For circulating water back to pool without going through the filter media | From pump through valve to pool bypassing the filter media |
| CLOSED | Shuts off all flow to filter and pool “Do not use this setting with pump running” |
How to perform the initial startup and operation of the sand filter pump?
Before operating, be sure that:
All the hoses have been connected and tightened securely, and correct amount of filter sand have been loaded.
The entire system is connected to a grounding type receptacle protected by a ground-fault circuit interrupter (GFCI) or residual current device (RCD).
CAUTION: The filter control valve has a closed position. The pump should never be on when the valve is in the closed position. If the pump is operated with the valve closed, and explosive situation could exist.
1. Turn both plunger valve handles fully counter-clockwise until they stop. This opens the valves to allow water to flow into the sand filter pump.
2. Ensure the drain/waste outlet on the 6-way valve is not covered and directed to a proper draining receptacle.
3. Ensure the pump is off, depress the 6-way valve and turn it to the “BACKWASH” position. IMPORTANT: To prevent damage to the 6-way valve, always depress the valve handle before turning. Always switch off pump before changing the 6-way valve position.
4. Switch on the pump. Water is circulating backward through the sand media and to waste/drain outlet. Backwash until a clear flow of water is observed in the waste/drain outlet or through the drain sediment window. NOTE: The initial backwash of the filter is recommended to remove any impurities or fine sand particles in the sand media.
How to continue operating the sand filter pump after initial backwash?
5. Switch off the pump, change the 6-way valve to “RINSE” position.
6. Switch on the pump and run the pump for about one minute to level out the sand bed after backwashing the sand media.
7. Switch off the pump, change the 6-way valve to “FILTER” position.
8. Switch on the pump. The system is now operating in the normal filtering mode. Run the pump until the desired pool water clearance is obtained and no more than 12 hours per day.
9. Record the initial pressure gauge reading when the filter media is clean. NOTE: During initial setup of the system, it may be necessary to backwash frequently due to unusual heavy dirt present in the water and sand. After that, as the filter removes dirt and impurities from the pool water, the accumulated dirt in the sand media will cause the pressure to rise and the flow to diminish. If there is no vacuuming device attached to the system and the pressure gauge reading is in the yellow zone it is time to backwash the sand media, see “BACKWASH” under “initial startup and operation” section. Vacuuming device (i.e. Intex auto pool cleaner) attached to the system may also cause the flow to diminish and the pressure to rise. Remove any vacuuming device from the system and check if the pressure gauge reading has dropped from the yellow zone to the green zone.
How to start up the saltwater system and set operating hours?
1. Start up the unit:
Plug the power cord into the electrical outlet and test the GFCI/RCD (circuit breaker). Switch on the unit. With the Filter Pump turned “ON” and operating. Flashing code“00” appears on the electronic control station’s LED, indicating that the unit is ready to be programmed.
2. Set operating hours for Saltwater System:
With code “00” flashing, press the button to set the desired operating hours. See the “Operating Time Table” for the required operating hours related to each pool size. Pressing the button will increase the time from 01 to 12 hours maximum. If you have selected too many hours keep pressing to repeat the cycle. The built-in timer will now activate your Saltwater System, at the same time each day, for the number of hours you have set. NOTE: The Saltwater System will not operate if the filter pump is not operating.
3. Lock keypad controls:
With the desired hour value showing, press the button until you hear a “beep”. The green “WORKING” indicator on the control panel will light up within a few seconds to indicate that the saltwater system has started sanitizer production. Locking the control buttons into this setting prevents unauthorized changing of the operating cycle. NOTE: If you forget to lock the keypad controls, the system will automatically lock it and start working 1 minute later.
4. Readjust operating time if necessary:
The operating hours can be re-adjusted if necessary. Press the button until you hear a “beep” to unlock the keypad and the current programmed time will flash. Repeat steps 2 to 3.
How to use the Boost cycle for the saltwater system?
First time installation, press and hold “BOOST” button for 5 seconds until the indicator lights up and the LED display “80”. This indicates that the saltwater system has started E.C.O. and more chlorine sanitizer production. You can press and hold the “BOOST” button for another 5 seconds until the indicator is off, which will cancel the Boost cycle.
The boost operating hours is 8 times the amount of time programmed into the system, i.e. if your saltwater system operating time is 2 hours, the boost procedure will run 8 x 2 = 16 hours. After boost procedure has been completed, the system will automatically switch to the normal working mode.
After a heavy rain or if the pool is dirty, press the “BOOST” button to shock the pool again.
What is the stand-by/power saving mode and how does it work?
When the cycle ends, the green “SLEEP” indicator on the control panel lights up and the LED display flashes “93”. The system is now in Stand-By mode. After a while, it shuts down and sets itself in a Power Saving mode.
The system will automatically turn itself back on in 24 hours, starting its daily cycle of chlorine production.
The “SLEEP” indicator stays on, while the system is in the Power Saving mode. The LED display however, goes blank after 5 minutes. Press any button to view the last LED code.
How to run the pump without the Saltwater System function?
To run the pump alone without the Saltwater System function, press and hold both the two specified buttons for 5 seconds until you hear a “beep” and the LED display shows “FP”. The pump is now operating alone. To stop the pump, manually turn the switch OFF. NOTE: The pump cannot be operated alone under an automatic timer mode.
How to restore the initial automatic operating cycle setting of the Saltwater System?
a) If the LED display shows “FP”, press the button and the operating hours set previously will begin flashing, press the button again or simply wait 1 minute, and the LED will stay illuminated. The Saltwater System cycle repeats again.
b) If the unit is OFF, turn the switch ON, the LED display shows “FP”, press the button and the operating hours set previously will begin flashing, press the button again or simply wait 1 minute, and the LED will stay illuminated. The Saltwater System cycle repeats again.
What do the LED codes on the control panel indicate?
| LED Reading | Definitions |
|---|---|
| FP | Filter Pump Working Mode |
| 80 | Boost Mode |
| 00 | Stand-By Mode (Start-up) |
| 01 | Minimum Operating Hour (1 hour remaining) |
| 02 | Operating Hours (2 hours remaining) |
| 03 | Operating Hours (3 hours remaining) |
| 04 | Operating Hours (4 hours remaining) |
| 05 | Operating Hours (5 hours remaining) |
| 06 | Operating Hours (6 hours remaining) |
| 07 | Operating Hours (7 hours remaining) |
| 08 | Operating Hours (8 hours remaining) |
| 09 | Operating Hours (9 hours remaining) |
| 10 | Operating Hours (10 hours remaining) |
| 11 | Operating Hours (11 hours remaining) |
| 12 | Maximum Operating Hours (12 hours remaining) |
| 90 | Alarm Code (Low Pump Flow / No Flow) |
| 91 | Alarm Code (Low Salt Level) |
| 92 | Alarm Code (High Salt Level) |
| 93 | Stand-By Mode (Operating Process finished) |
| “BLANK” | No Power or “Power Saving Mode” waiting to start next Saltwater System cycle. |
What kind of salt should be used for the saltwater system?
Use only Sodium Chloride Salts
Use only sodium chloride (NaCl) salt that is at least 99.8% pure. It is also acceptable to use water conditioning salt pellets (the compressed forms of evaporated salt). However, it will take a longer time for them to dissolve. Do not use iodized or yellow (yellow prussiate of soda) colored salt. Salt is added to the pool water and the electrolytic cell uses the salt to create the sanitizer. So, the purer the salt the better the performance of the electrolytic cell.
What are the optimum salt levels for the pool water?
The ideal salt level in the pool water is between 2500-3500 ppm (parts per million). The optimal level is 3000 ppm.
A too low salt level will reduce the efficiency of the saltwater system and result in low sanitizer production. A high salt level may generate a salty taste to the pool water (this may occur at a salt level above 3500-4000 ppm). Too high of a salt level may damage the power supply and cause corrosion to pool metal fixtures and accessories. The Salt Table page of this manual, shows the correct dosage of salt needed. The salt in the pool is constantly recycled. Salt loss occurs only when pool water is physically removed from the pool. Salt is not lost due to evaporation.
How is salt added to the pool?
1. Switch on the unit, then press and hold the specified buttons for 5 seconds, the LED flashes “FP”. The unit is now in a Filter pump working mode and switch the filter pump on to start the water circulation.
2. Keep the Saltwater System turned off.
3. Determine the amount of salt to be added (see “Salt Table”).
4. Evenly spread the proper amount of salt around the inside perimeter of the pool.
5. Avoid clogging the filter by not adding salt through the skimmer.
6. Brush the pool bottom to speed up the dissolving process. Do not allow salt to pile up on the bottom of the pool. Run the filter pump 24 consecutive hours to thoroughly dissolve the salt.
7. After 24 hours and if all the salt is dissolved, turn on the Saltwater System, press the button until you hear a “beep”, code “00” flashing and set the saltwater pool system to desired operating time (see “Operating Time Table”).
How is excess salt removed from the pool?
If too much salt has been added, the unit will beep and display “Code 92” (see “Alarm Codes”). You will need to lower the salt concentration. The only way to do so, is to partially drain the pool and refill it with fresh water. Drain and refill approximately 20% of the pool’s water until the “Code 92” disappears.
How to calculate pool water volume?
| Types of Pool | Gallons (pool size in feet) | Cubic Meters (pool size in meters) |
|---|---|---|
| Rectangular | Length x Width x Average Depth x 7.5 | Length x Width x Average Depth |
| Circular | Length x Width x Average Depth x 5.9 | Length x Width x Average Depth x 0.79 |
| Oval | Length x Width x Average Depth x 6.0 | Length x Width x Average Depth x 0.80 |
What is the salt dosage needed for various Intex pool sizes?
| Pool Size | Water Capacity (Calculated at 90% for Frame Pool and 80% for Easy Set & Oval Pool) | Salt Needed for Startup 3.0g/L (3000ppm) | Salt Needed when Low Salt Detected (CODE “91”) | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (Lbs) ECO20110-1 | (Kgs) ECO20110-1 | (Lbs) ECO15110-1 | (Kgs) ECO15110-1 | (Lbs) ECO20110-1 | (Kgs) ECO20110-1 | (Lbs) ECO15110-1 | (Kgs) ECO15110-1 | |||
| INTEX ABOVE GROUND POOLS (AGP’s) | ||||||||||
| 15′ x 33″ (457cm x 84cm) | 2587 Gals, 9792 Liters | 65 | 30 | 20 | 10 | |||||
| 15′ x 36″ (457cm x 91cm) | 2822 Gals, 10681 Liters | 65 | 30 | 20 | 10 | |||||
| 15′ x 42″ (457cm x 107cm) | 3284 Gals, 12430 Liters | 80 | 35 | 20 | 10 | |||||
| 15′ x 48″ (457cm x 122cm) | 3736 Gals, 14141 Liters | 95 | 45 | 25 | 10 | |||||
| EASY SET® POOL | 16′ x 42″ (488cm x 107cm) | 3754 Gals, 14209 Liters | 95 | 45 | 25 | 10 | ||||
| 16′ x 48″ (488cm x 122cm) | 4273 Gals, 16173 Liters | 110 | 50 | 30 | 15 | |||||
| 16′ x 52″ (488cm x 132cm) | 4614 Gals, 17464 Liters | 115 | 50 | 30 | 15 | |||||
| 18′ x 42″ (549cm x 107cm) | 4786 Gals, 18115 Liters | 120 | 55 | 120 | 55 | 30 | 15 | 30 | 15 | |
| 18′ x 48″ (549cm x 122cm) | 5455 Gals, 20647 Liters | 135 | 60 | 135 | 60 | 35 | 15 | 35 | 15 | |
| 15′ x 36″ (457cm x 91cm) | 3282 Gals, 12422 Liters | 80 | 35 | 20 | 10 | |||||
| 15′ x 42″ (457cm x 107cm) | 3861 Gals, 14614 Liters | 100 | 45 | 25 | 10 | |||||
| 15′ x 48″ (457cm x 122cm) | 4440 Gals, 16805 Liters | 110 | 50 | 30 | 15 | |||||
| CIRCULAR METAL FRAME POOL | 16′ x 48″ (488cm x 122cm) | 5061 Gals, 19156 Liters | 125 | 55 | 35 | 15 | ||||
| 18′ x 48″ (549cm x 122cm) | 6423 Gals, 24311 Liters | 160 | 75 | 160 | 75 | 40 | 20 | 40 | 20 | |
| 21′ x 52″ (640cm x 132cm) | 9533 Gals, 36082 Liters | 240 | 110 | 60 | 30 | |||||
| 24′ x 52″ (732cm x 132cm) | 12481 Gals, 47241 Liters | 310 | 140 | 80 | 35 | |||||
| 16′ x 48″ (488cm x 122cm) | 5061 Gals, 19156 Liters | 125 | 55 | 35 | 15 | |||||
| 18′ x 48″ (549cm x 122cm) | 6423 Gals, 24311 Liters | 160 | 75 | 160 | 75 | 40 | 20 | 40 | 20 | |
| 18′ x 52″ (549cm x 132cm) | 6981 Gals, 26423 Liters | 175 | 80 | 175 | 80 | 45 | 20 | 45 | 20 | |
| ULTRA FRAME POOL | 20′ x 48″ (610cm x 122cm) | 7947 Gals, 30079 Liters | 210 | 90 | 210 | 90 | 50 | 25 | 50 | 25 |
| 22′ x 52″ (671cm x 132cm) | 10472 Gals, 39637 Liters | 260 | 120 | 65 | 30 | |||||
| 24′ x 52″ (732cm x 132cm) | 12481 Gals, 47241 Liters | 310 | 140 | 80 | 35 | |||||
| 26′ x 52″ (792cm x 132cm) | 14667 Gals, 55515 Liters | 365 | 165 | 90 | 40 | |||||
| GRAPHITE GRAY PANEL POOL SET™ | 15’8″ x 49″ (478cm x 124cm) | 4440 Gals, 16805 Liters | 110 | 50 | 110 | 50 | 30 | 15 | 30 | 15 |
| 16’8″ x 49″ (508cm x 124cm) | 5061 Gals, 19156 Liters | 125 | 55 | 125 | 55 | 35 | 15 | 35 | 15 | |
| 18’8″ x 53″ (569cm x 135cm) | 6981 Gals, 26423 Liters | 175 | 80 | 175 | 80 | 45 | 20 | 45 | 20 | |
| OVAL FRAME POOL | 10′ x 18′ x 42″ (305cm x 549cm x 107cm) | 2885 Gals, 10920 Liters | 70 | 30 | 70 | 30 | 20 | 10 | 20 | 10 |
| 12′ x 20′ x 48″ (366cm x 610cm x 122cm) | 4393 Gals, 16628 Liters | 110 | 50 | 110 | 50 | 30 | 15 | 30 | 15 | |
| 9′ x 15′ x 48″ (274cm x 457cm x 122cm) | 3484 Gals, 13187 Liters | 90 | 40 | 25 | 10 | |||||
| RECT. ULTRA FRAME POOL | 9′ x 18′ x 52″ (274cm x 549cm x 132cm) | 4545 Gals, 17203 Liters | 115 | 50 | 115 | 50 | 30 | 15 | 30 | 15 |
| 10′ x 20′ x 52″ (305cm x 610cm x 132cm) | 5835 Gals, 22085 Liters | 145 | 65 | 145 | 65 | 40 | 20 | 40 | 20 | |
| 12′ x 24′ x 52″ (366cm x 732cm x 132cm) | 8403 Gals, 31805 Liters | 210 | 95 | 210 | 95 | 55 | 25 | 55 | 25 | |
| 16′ x 32′ x 52″ (488cm x975cm x 132cm) | 14364 Gals, 54368 Liters | 360 | 165 | 90 | 40 | |||||
What is cyanuric acid and why is it used in pools with this system?
Cyanuric acid is a chemical that reduces the loss of chlorine in water due to ultraviolet rays. To maintain the pool water clear and clean, and to maximize the performance of the device, add cyanuric acid to the pool. We recommend that the cyanuric acid level be maintained at approximately 1% of the salt, i.e. 100 Lbs (45 Kgs) salt x 1% = 1 Lbs (0.45 Kgs) cyanuric acid. If the pool water is dirty, filthy or grimy, DO NOT add chlorine stabilizer (cyanuric acid) as this will slowdown the sanitation time of the device. Under this condition you must BOOST your pool water, refer to BOOST cycle steps. Once the pool water has been restored to clear and clean conditions you may add cyanuric acid.
What is the recommended cyanuric acid dosage for various Intex pool sizes?
| Pool Size | Water Capacity (Calculated at 90% for Frame Pool and 80% for Easy Set & Oval Pool) | Cyanuric Acid Needed for Startup 0.03g/L (30ppm) | ||||
|---|---|---|---|---|---|---|
| (Lbs) ECO20110-1 | (Kgs) ECO20110-1 | (Lbs) ECO15110-1 | (Kgs) ECO15110-1 | |||
| INTEX ABOVE GROUND POOLS (AGP’s) | ||||||
| 15′ x 33″ (457cm x 84cm) | 2587 Gals, 9792 Liters | 0.6 | 0.3 | |||
| 15′ x 36″ (457cm x 91cm) | 2822 Gals, 10681 Liters | 0.7 | 0.3 | |||
| 15′ x 42″ (457cm x 107cm) | 3284 Gals, 12430 Liters | 0.8 | 0.4 | |||
| EASY SET® POOL | 15′ x 48″ (457cm x 122cm) | 3736 Gals, 14141 Liters | 0.9 | 0.4 | ||
| 16′ x 42″ (488cm x 107cm) | 3754 Gals, 14209 Liters | 0.9 | 0.4 | |||
| 16′ x 48″ (488cm x 122cm) | 4273 Gals, 16173 Liters | 1.1 | 0.5 | |||
| 16′ x 52″ (488cm x 132cm) | 4614 Gals, 17464 Liters | 1.2 | 0.5 | |||
| 18′ x 42″ (549cm x 107cm) | 4786 Gals, 18115 Liters | 1.2 | 0.5 | 1.2 | 0.5 | |
| 18′ x 48″ (549cm x 122cm) | 5455 Gals, 20647 Liters | 1.4 | 0.6 | 1.4 | 0.6 | |
| 15′ x 36″ (457cm x 91cm) | 3282 Gals, 12422 Liters | 0.8 | 0.4 | |||
| 15′ x 42″ (457cm x 107cm) | 3861 Gals, 14614 Liters | 1.0 | 0.4 | |||
| CIRCULAR METAL FRAME POOL | 15′ x 48″ (457cm x 122cm) | 4440 Gals, 16805 Liters | 1.1 | 0.5 | ||
| 16′ x 48″ (488cm x 122cm) | 5061 Gals, 19156 Liters | 1.3 | 0.6 | |||
| 18′ x 48″ (549cm x 122cm) | 6423 Gals, 24311 Liters | 1.6 | 0.7 | 1.6 | 0.7 | |
| 21′ x 52″ (640cm x 132cm) | 9533 Gals, 36082 Liters | 2.4 | 1.1 | |||
| 24′ x 52″ (732cm x 132cm) | 12481 Gals, 47241 Liters | 3.1 | 1.4 | |||
| 16′ x 48″ (488cm x 122cm) | 5061 Gals, 19156 Liters | 1.3 | 0.6 | |||
| 18′ x 48″ (549cm x 122cm) | 6423 Gals, 24311 Liters | 1.6 | 0.7 | 1.6 | 0.7 | |
| 18′ x 52″ (549cm x 132cm) | 6981 Gals, 26423 Liters | 1.7 | 0.8 | 1.7 | 0.8 | |
| ULTRA FRAME POOL | 20′ x 48″ (610cm x 122cm) | 7947 Gals, 30079 Liters | 2.0 | 0.9 | 2.0 | 0.9 |
| 22′ x 52″ (671cm x 132cm) | 10472 Gals, 39637 Liters | 2.6 | 1.2 | |||
| 24′ x 52″ (732cm x 132cm) | 12481 Gals, 47241 Liters | 3.1 | 1.4 | |||
| 26′ x 52″ (792cm x 132cm) | 14667 Gals, 55515 Liters | 3.7 | 1.7 | |||
| GRAPHITE GRAY PANEL POOL SET™ | 15’8″ x 49″ (478cm x 124cm) | 4440 Gals, 16805 Liters | 1.1 | 0.5 | 1.1 | 0.5 |
| 16’8″ x 49″ (508cm x 124cm) | 5061 Gals, 19156 Liters | 1.3 | 0.6 | 1.3 | 0.6 | |
| 18’8″ x 53″ (569cm x 135cm) | 6981 Gals, 26423 Liters | 1.7 | 0.8 | 1.7 | 0.8 | |
| OVAL FRAME POOL | 10′ x 18′ x 42″ (305cm x 549cm x 107cm) | 2885 Gals, 10920 Liters | 0.7 | 0.3 | 0.7 | 0.3 |
| 12′ x 20′ x 48″ (366cm x 610cm x 122cm) | 4393 Gals, 16628 Liters | 1.1 | 0.5 | 1.1 | 0.5 | |
| 9′ x 15′ x 48″ (274cm x 457cm x 122cm) | 3484 Gals, 13187 Liters | 0.9 | 0.4 | |||
| RECT. ULTRA FRAME POOL | 9′ x 18′ x 52″ (274cm x 549cm x 132cm) | 4545 Gals, 17203 Liters | 1.1 | 0.5 | 1.1 | 0.5 |
| 10′ x 20′ x 52″ (305cm x 610cm x 132cm) | 5835 Gals, 22085 Liters | 1.5 | 0.7 | 1.5 | 0.7 | |
| 12′ x 24′ x 52″ (366cm x 732cm x 132cm) | 8403 Gals, 31805 Liters | 2.1 | 1.0 | 2.1 | 1.0 | |
| 16′ x 32′ x 52″ (488cm x975cm x 132cm) | 14364 Gals, 54368 Liters | 3.6 | 1.6 | |||
What are the recommended operating times for Intex pools based on temperature and size with cyanuric acid?
| Pool Size | Water Capacity (Calculated at 90% for Frame Pool and 80% for Easy Set & Oval Pool) | Operating Time (hours) at different ambient/air temperatures | ||||||
|---|---|---|---|---|---|---|---|---|
| ECO20110-1 | ECO15110-1 | |||||||
| (Gals) (Liters) | 10-19°C (50-66°F) | 20-28°C (68-82°F) | 29-36°C (84-97°F) | 10-19°C (50-66°F) | 20-28°C (68-82°F) | 29-36°C (84-97°F) | ||
| INTEX ABOVE GROUND POOLS (AGP’s) | ||||||||
| 15′ x 33″ (457cm x 84cm) | 2587 9792 | 2 | 2 | 3 | ||||
| 15′ x 36″ (457cm x 91cm) | 2822 10681 | 2 | 2 | 3 | ||||
| 15′ x 42″ (457cm x 107cm) | 3284 12430 | 2 | 3 | 4 | ||||
| 15′ x 48″ (457cm x 122cm) | 3736 14141 | 3 | 3 | 4 | ||||
| EASY SET® POOL | 16′ x 42″ (488cm x 107cm) | 3754 14209 | 3 | 3 | 4 | |||
| 16′ x 48″ (488cm x 122cm) | 4273 16173 | 3 | 3 | 4 | ||||
| 16′ x 52″ (488cm x 132cm) | 4614 17464 | 3 | 4 | 5 | ||||
| 18′ x 42″ (549cm x 107cm) | 4786 18115 | 2 | 2 | 3 | 3 | 4 | 5 | |
| 18′ x 48″ (549cm x 122cm) | 5455 20647 | 2 | 3 | 4 | 4 | 4 | 5 | |
| 15′ x 36″ (457cm x 91cm) | 3282 12422 | 2 | 3 | 4 | ||||
| 15′ x 42″ (457cm x 107cm) | 3861 14614 | 3 | 3 | 4 | ||||
| CIRCULAR METAL FRAME POOL | 15′ x 48″ (457cm x 122cm) | 4440 16805 | 3 | 4 | 5 | |||
| 16′ x 48″ (488cm x 122cm) | 5061 19156 | 4 | 4 | 5 | ||||
| 18′ x 48″ (549cm x 122cm) | 6423 24311 | 3 | 3 | 4 | 5 | 5 | 6 | |
| 21′ x 52″ (640cm x 132cm) | 9533 36082 | 4 | 5 | 6 | ||||
| 24′ x 52″ (732cm x 132cm) | 12481 47241 | 6 | 6 | 7 | ||||
| 16′ x 48″ (488cm x 122cm) | 5061 19156 | 4 | 4 | 5 | ||||
| 18′ x 48″ (549cm x 122cm) | 6423 24311 | 3 | 3 | 4 | 5 | 5 | 6 | |
| 18′ x 52″ (549cm x 132cm) | 6981 26423 | 3 | 4 | 5 | 5 | 6 | 7 | |
| ULTRA FRAME POOL | 20′ x 48″ (610cm x 122cm) | 7947 30079 | 4 | 4 | 5 | 6 | 6 | 7 |
| 22′ x 52″ (671cm x 132cm) | 10472 39637 | 5 | 5 | 6 | ||||
| 24′ x 52″ (732cm x 132cm) | 12481 47241 | 6 | 6 | 7 | ||||
| 26′ x 52″ (792cm x 132cm) | 14667 55515 | 7 | 8 | 8 | ||||
| GRAPHITE GRAY PANEL POOL SET™ | 15’8″ x 49″ (478cm x 124cm) | 4440 16805 | 2 | 2 | 3 | 3 | 4 | 5 |
| 16’8″ x 49″ (508cm x 124cm) | 5061 19156 | 2 | 3 | 4 | 4 | 4 | 5 | |
| 18’8″ x 53″ (569cm x 135cm) | 6981 26423 | 3 | 4 | 5 | 5 | 6 | 7 | |
| OVAL FRAME POOL | 10′ x 18′ x 42″ (305cm x 549cm x 107cm) | 2885 10920 | 1 | 1 | 2 | 2 | 2 | 3 |
| 12′ x 20′ x 48″ (366cm x 610cm x 122cm) | 4393 16628 | 2 | 2 | 3 | 3 | 4 | 5 | |
| 9′ x 15′ x 48″ (274cm x 457cm x 122cm) | 3484 13187 | 2 | 3 | 4 | ||||
| RECT. ULTRA FRAME POOL | 9′ x 18′ x 52″ (274cm x 549cm x 132cm) | 4545 17203 | 2 | 2 | 3 | 3 | 4 | 5 |
| 10′ x 20′ x 52″ (305cm x 610cm x 132cm) | 5835 22085 | 3 | 3 | 4 | 4 | 5 | 6 | |
| 12′ x 24′ x 52″ (366cm x 732cm x 132cm) | 8403 31805 | 4 | 4 | 5 | 6 | 7 | 8 | |
| 16′ x 32′ x 52″ (488cm x975cm x 132cm) | 14364 54368 | 7 | 7 | 8 | ||||
What are the formulas for calculating salt needed for startup and when low salt is detected for all pools?
| Salt Needed for Startup (Lbs) | Salt Needed for Startup (Kgs) | Salt Needed when Low Salt Detected (Lbs) | Salt Needed when Low Salt Detected (Kgs) |
|---|---|---|---|
| Water Capacity (Gals) x 0.025 | Water Capacity (Liters) x 0.003 | Water Capacity (Gals) x 0.0067 | Water Capacity (Liters) x 0.0008 |
What is the salt dosage needed for common non-Intex pool sizes?
| Water Capacity | Salt Needed for Startup | Salt Needed when Low Salt Detected (CODE “91”) | ||||||
|---|---|---|---|---|---|---|---|---|
| (Lbs) ECO20110-1 | (Kgs) ECO20110-1 | (Lbs) ECO15110-1 | (Kgs) ECO15110-1 | (Lbs) ECO20110-1 | (Kgs) ECO20110-1 | (Lbs) ECO15110-1 | (Kgs) ECO15110-1 | |
| 2000 Gals, 7500 Liters | 50 | 20 | 50 | 20 | 10 | 5 | 10 | 5 |
| 4000 Gals, 15000 Liters | 100 | 45 | 100 | 45 | 25 | 10 | 25 | 10 |
| 6000 Gals, 22500 Liters | 150 | 65 | 150 | 65 | 40 | 20 | 40 | 20 |
| 8000 Gals, 30000 Liters | 200 | 90 | 55 | 25 | ||||
| 8500 Gals, 32000 Liters | 210 | 95 | 55 | 25 | ||||
| 10000 Gals, 37500 Liters | 250 | 110 | 70 | 30 | ||||
| 12000 Gals, 45500 Liters | 300 | 135 | 80 | 35 | ||||
| 14000 Gals, 53000 Liters | 350 | 160 | 95 | 45 | ||||
What is the recommended cyanuric acid dosage for common non-Intex pool sizes?
| Water Capacity | Cyanuric Acid Needed for Startup 0.03g/L (30ppm) | |||
|---|---|---|---|---|
| (Lbs) ECO20110-1 | (Kgs) ECO20110-1 | (Lbs) ECO15110-1 | (Kgs) ECO15110-1 | |
| 2000 Gals, 7500 Liters | 0.5 | 0.23 | 0.5 | 0.23 |
| 4000 Gals, 15000 Liters | 1.0 | 0.45 | 1.0 | 0.45 |
| 6000 Gals, 22500 Liters | 1.5 | 0.68 | 1.5 | 0.68 |
| 8000 Gals, 30000 Liters | 2.0 | 0.90 | ||
| 8500 Gals, 32000 Liters | 2.13 | 0.96 | ||
| 10000 Gals, 37500 Liters | 2.5 | 1.13 | ||
| 12000 Gals, 45500 Liters | 3.0 | 1.37 | ||
| 14000 Gals, 53000 Liters | 3.5 | 1.59 | ||
What are the recommended operating times for common non-Intex pools based on temperature and size?
| Water Capacity | Operating Time (hours) at different ambient/air temperatures | |||||
|---|---|---|---|---|---|---|
| ECO20110-1 | ECO15110-1 | |||||
| (Gals) (Liters) | 10-19°C (50-66°F) | 20-28°C (68-82°F) | 29-36°C (84-97°F) | 10-19°C (50-66°F) | 20-28°C (68-82°F) | 29-36°C (84-97°F) |
| 2000 Gals, 7500 Liters | 1 | 1 | 1 | 1 | 2 | 3 |
| 4000 Gals, 15000 Liters | 2 | 2 | 3 | 3 | 3 | 4 |
| 6000 Gals, 22500 Liters | 3 | 3 | 4 | 4 | 5 | 6 |
| 8000 Gals, 30000 Liters | 4 | 4 | 5 | |||
| 8500 Gals, 32000 Liters | 6 | 7 | 8 | |||
| 10000 Gals, 37500 Liters | 5 | 5 | 6 | |||
| 12000 Gals, 45500 Liters | 6 | 6 | 7 | |||
| 14000 Gals, 53000 Liters | 7 | 7 | 8 | |||
How to clean and maintain the motor pre-filter?
1. Make sure the filter pump is switched off, then disconnect the power cord from the electrical outlet.
2. Turn both plunger valve handles fully clockwise until they stop. This closes the valve, prevents the water from flowing out of the pool.
3. Release the pressure first by opening the sediment release valve (19) located on the lower side of the pre-filter housing.
4. In a counter-clockwise motion unscrew the leaf trap cover (14), then remove the basket (16) and leaf trap o-ring (15) from the pre-filter housing.
5. Empty and flush the basket using a garden hose, may use a plastic brush to remove deposits from the basket. Do not use metal brush.
6. Clean and rinse the inside of the pre-filter housing and the leaf trap O-ring with a garden hose.
7. Reinstall the leaf trap O-ring, basket and leaf trap cover to the pre-filter housing.
8. Close the sediment release valve (19) back.
How to clean the flow sensor?
1. In a counter-clockwise motion unscrew the collar of the flow sensor (21) and remove it from the electrolytic cell conduit (22).
2. If deposits and debris are seen on the surface of the flow sensor, then use a garden hose to wash it off.
3. If flushing with water does not remove the deposits, use a plastic brush to clean the surface and the hinge if necessary. Do not use a metal brush.
4. After the flow sensor has been inspected and cleaned, align the locator notch on the flow sensor to the connection ridge in the conduit. Now turn the collar in a clockwise motion, tightening the sensor back into its position. Do not overtighten.
How to clean the electrolytic cell?
1. Switch off the unit, unplug the power cord from the electrical socket.
2. Disconnect the hose (12) from the electrolytic cell (22) outlet and cover the outlet with the drain outlet cover (3) from the 6-way valve.
3. Remove the electrolytic cell from the 6-way valve outlet by unscrewing the electrolytic cell (22) collar.
4. Pour kitchen grade vinegar into the cell to immerse the titanium plates. Soak for about 1 hour and then flush with a high-pressure garden hose.
5. Reverse steps 2 to 4 to reconnect the electrolytic cell.
How to clean the E.C.O. electrode?
1. Switch off the unit, unplug the power cord from the electrical socket.
2. In a counter-clockwise motion, unscrew the electrical plug collar from the E.C.O. electrode cell, and remove the electrical plug from electrode cell.
3. Unscrew the E.C.O. electrode cell collar, then remove the electrode cell and place it on a bucket.
4. Pour kitchen grade vinegar into the bucket until the E.C.O. electrode cell is immersed. Soak for 1 hour and then flush with a high-pressure garden hose.
5. Reverse steps 2 to 4 to reconnect the E.C.O. electrode cell.
How to use Intex® Test Strips?
1. Dip the entire strip into the water and remove immediately.
2. Hold the strip level for 15 seconds. Do not shake excess water from the strip.
3. Now compare the strip pad to the color chart on the packaging label. If necessary, adjust the chemical level in the pool water. It is very important, to use the proper technique when testing the water’s chemical level. Read and follow the written strip instructions carefully.
What general guidelines should be followed for pool care and chemicals?
All pools require care to keep the water clear and hygienically clean. With proper chemical control, your filter will help attain this objective. Consult your pool supply dealer for instructions regarding the proper use of chlorine, algaecide and other chemical agents required for sparkling clear water.
Keep pool chemicals away from children.
Do not replenish chemicals in pool while pool is occupied. Skin or eye irritations could occur.
Daily pH checking and chemical treatment of the water is very important and cannot be overemphasized. Maintenance of proper pH levels are required when filling the pool as well as during the season. Consult your local swimming pool supply store for instructions.
The season’s first filling of the pool may have brackish water requiring extra water additives and extra filtering time. Do not allow swimming in pool until the pH level is balanced. Consult your local swimming pool supply store for instructions.
Chlorinated water may damage lawns, gardens or shrubbery as children play in the pool and splash water outside the pool. Lawn areas underneath the pool liner will be destroyed.
Note that some types of grass may grow through the liner.
Filter run time depends on pool size, weather and usage level. Experiment with various run times so as to produce clean clear water.
What are the preferred water chemistry readings for pool maintenance?
| Minimum | Ideal | Maximum | |
|---|---|---|---|
| Free Chlorine | 0 | 0.5 – 3.0 ppm | 5.0 ppm |
| Combined Chlorine | 0 | 0 ppm | 0.2 ppm |
| pH | 7.2 | 7.4 – 7.6 | 7.8 |
| Total Alkalinity | 40 ppm | 80 ppm | 120 ppm |
| Calcium Hardness | 50 ppm | 100 – 250 ppm | 350 ppm |
| Stabilizer (Cyanuric Acid) | 10 ppm | 20 – 40 ppm | 50 ppm |
Consult with local swimming pool dealer for water treatment.
What are the definitions and implications of various pool water chemistry parameters?
Free Chlorine – Is the chlorine residual present in pool water.
Combined Chlorine – Is formed by the reaction of free chlorine with ammonia wastes. Result if too high – Sharp chlorinous odor, eye irritation.
pH – A value that indicates how acidic or basic a solution is.
Result if too low – Corroded metals, eye & skin irritation, destruction of total alkalinity.
Result if too high – Scale formation, cloudy water, shorter filter runs, eye & skin irritation, poor chlorine efficiency.
Total Alkalinity – Indicates the degree of the water’s resistance to change in pH. It determines the speed and ease of pH change, so always adjust total alkalinity before adjusting the pH level.
Result if too low – Corroded metals, eye & skin irritation. Low alkalinity will cause the pH to be unstable. Any chemical added to the water will have an affect on pH.
Result if too high – Scale formation, cloudy water, eye & skin irritation, poor chlorine efficiency.
Calcium Hardness – Refers to the amount of calcium and magnesium dissolved in the water.
Result if too high – Eye & skin irritation, difficulty balancing water and poor chlorine efficiency. Scale will form and will cause the water to become cloudy.
Stabilizer (Cyanuric Acid) – Stabilizers extend the life of chlorine in swimming pools.
What are important notes regarding pool chemicals?
Do not add pool chemicals directly to the skimmer. This may damage the cell.
Maintaining a salt and sanitizer level above the recommended range can contribute to the corrosion of the pool equipment.
Check the expiry date of the test kit as the test results may be inaccurate if the kit is used after that date.
If, due to heavy pool usage, it is required to increase the sanitizer level, then use a chemical based on trichlor, TCCA or dichloro.
How to prepare the sand filter pump and saltwater system for long term storage and winterization?
CAUTION: Allowing the water to freeze will damage the sand filter and void the warranty. If anti-freeze solution is needed, use only propylene glycol. Propylene glycol is non-toxic and will not damage plastic system components; other anti-freezes are highly toxic and may damage plastic components in the system.
1. Before emptying your pool for long term storage, or relocation, be sure the water is directed towards an acceptable drain water receptacle away from the house. Check local regulations for specific directions regarding disposal of swimming pool water.
2. Switch off the unit, and disconnect power cord from electrical outlet.
3. When the pool is empty, disconnect all hoses from pump and plunger valves and remove the strainers/plunger valves from the pool wall.
4. In a counter clockwise motion unscrew the drain valve cap (9) from the drain valve to thoroughly drain the tank. The drain valve is located at the bottom of the filter tank.
5. Disassemble the pump motor from the tank base.
6. Leave sand filter pump pieces and hoses outside to thoroughly air dry.
7. Coat the following o-rings and washers with petroleum jelly for long term storage:
L-shape o-ring (27).
o-ring A (18).
Pump hose O-rings (29).
Strainer valve assembly step washers (30).
Flat strainer rubber washers (32).
8. Depress the 6-way valve handle and rotate so as to set the pointer on the valve top “N” position. This allows the water to drain from the valve. Leave the 6-way valve in this inactive position.
9. It is best to place all dry pieces and pump motor in the original packaging for storage. To avoid condensation or corrosion problem, do not cover or wrap pump motor with plastic bags.
10. Store the pump motor and accessories in a dry place. The storage’s temperature should be controlled, between 0 degrees Celsius (32 degrees Fahrenheit) and 40 degrees Celsius (104 degrees Fahrenheit).
What are common troubleshooting solutions for filter pump issues?
| PROBLEM | CAUSE | SOLUTION |
|---|---|---|
| FILTER MOTOR FAILS TO START | The power cord is loose. | Line cord must be plugged into a 3 wire outlet that is protected by a Class A Ground Fault Circuit Interrupter, or RCD. |
| The GFCI/RCD circuit breaker is tripped. | Reset circuit breaker. If circuit breaker trips repeatedly, your electrical system may have a defect. Turn off circuit breaker and call an electrician to correct the problem. | |
| Motor too hot and overload protection is shut off. | Let the motor cool down and restart again. | |
| Stand-by/power saving mode. | See “Saltwater system operation”. | |
| FILTER DOESN’T CLEAN POOL | Without cyanuric acid. | See “Cyanuric acid table”. |
| Improper chlorine or pH levels. | Adjust the chlorine and pH level. Consult your local swimming pool supply stores. | |
| No filtering media in tank. | Load with filter sand, see “sand loading instructions”. | |
| Wrong 6-way valve setting position. | Set valve to “FILTER” position. | |
| Excessively dirty pool. | Operate the filter for longer periods. | |
| Dirt or sand on pool floor. | Use Intex pool vacuum to clean bottom of pool. | |
| The basket is restricting the water flow. | Clean the basket. | |
| FILTER DOESN’T PUMP WATER OR FLOW IS VERY SLOW | Clogged inlet or discharge. | Clear any obstructions in the intake hose by discharging it inside pool wall. |
| An air leak on the intake line. | Tighten hose nuts, check hoses for damage, check pool water level. | |
| Excessively dirty pool. | Clean the pre-filtering basket more often. | |
| Sand media clogged with dirt. | Backwash filter. | |
| Nozzle and strainer connections are reversed. | Install the nozzle at the upper position of the pool inlet, and the strainer at the lower position of the pool outlet. | |
| Crusting or caking on the filtering sand surface. | Remove about 1″ of sand if necessary. | |
| Pool vacuuming device attached to the system. | Remove any pool vacuuming device attached to the system line. | |
| Inlet threaded air connector connected to the wrong hole on the liner. | Make sure the inlet threaded air connector is connected to the pool inlet upper hole. | |
| PUMP DOESN’T WORK | Low water level. | Fill pool to correct water level. |
| Strainer screen clogged up. | Clean strainer screens at pool inlet. | |
| An air leak on the intake hose. | Tighten hose nuts, check hose for damage. | |
| Faulty motor or the impeller is jammed. | Contact Intex service center. | |
| 6-WAY VALVE/ COVER LEAKING | Sand tank o-ring missing. | Remove 6-way valve cover and ensure the o-ring is in place. |
| Sand tank o-ring dirty. | Clean sand tank o-ring with garden hose water. | |
| Flange clamp not tight. | Tighten securely. | |
| 6-way valve damage. | Contact Intex service center. | |
| HOSE LEAKING | Hose nut not securely tight. | Tighten/reinstall hose nut. |
| Hose connection fitting o-ring/L-shape o-ring missing. | Ensure o-ring/L-shape o-ring is in place and not damaged. | |
| PRESSURE GAUGE DOESN’T WORK | Clogged inlet of the pressure gauge. | Clear any obstructions in the intake by unscrewing it from the 6-way valve. |
| Pressure gauge damage. | Contact Intex service center. | |
| SAND IS FLOWING BACK INTO THE POOL | Sand is too small. | Use only No. 20 silica sand with particle size range 0.45 to 0.85 mm (0.018 to 0.033 inches) and a Uniformity Coefficient less than 1.75. |
| Sand bed is calcified. | Change sand. | |
| INLET TREADED AIR CONNECTOR /AIR JET VALVE LEAKING | Plunger valve not well-fitted. | Tighten or reinstall plunger valve. |
| Air jet valve is not tight and facing up. | Tighten air jet valve and make sure it’s facing up. | |
| Air jet valve internal seal blocked. | Turn pump ON and run for few seconds, then turn OFF, repeat 3 times. | |
| Air jet valve internal seal dirty. | Remove air jet valve, flush dirt out with water and replace valve back. | |
| Air jet valve broken. | Replace a new air jet valve. |
What are common troubleshooting solutions for insufficient chlorine, white flakes, and no LED display?
| PROBLEM | CAUSE | SOLUTION |
|---|---|---|
| INSUFFICIENT CHLORINE | Without cyanuric acid. | See “Cyanuric acid table”. |
| Insufficient operating hours of the Saltwater System. | Increase the daily Saltwater System operating time. See “Operating Instructions”. | |
| The salt level in the pool water is less than 2000ppm. This is insufficient. | Check the salt level with the Test Kit. Adjust as needed. See “Salt & Pool Water Volumes”. | |
| Chlorine loss due to intense sunlight exposure. | Use a pool cover when the pool is not in use and/or when the unit is operating. | |
| The bather load has increased. | Increase the daily Saltwater System operating time. See “Operating Instructions”. | |
| Clogged or dirty electrolytic cell. | Remove the cell for inspection, clean it if necessary. See “Maintenance”. | |
| High UV level exposure. | Cover the pool with a pool cover for 2 days with the device running and then test the water using the test strips. | |
| If the pool is clean and clear, add stabilizer to the water and then test the water. | ||
| WHITE FLAKES IN THE WATER | Excessive calcium hardness is present in pool water. | Drain about 20 to 25% of the pool water and add fresh water to decrease the calcium hardness. Inspect the electrolytic cell for scale buildup. Clean the electrolytic cell if necessary. |
| NO LED DISPLAY | No power supply. | Reset the RCD/GFCI. |
| RCD/GFCI has not reseted. | Contact Intex Service Center. | |
| A power fuse has blown. | Contact Intex Service Center. | |
| LED failure. | Contact Intex Service Center. |
What do the LED panel codes and alarms indicate, and what are their solutions?
NOTE: Always turn off the power before cleaning and servicing.
| LED PANEL CODE | PROBLEM | SOLUTION |
|---|---|---|
| 90 | 1. Circulation line is blocked. | If your unit has plunger valves, ensure that they are open. |
| Clear your basket and cell from debris and dirt. See “Maintenance”. | ||
| Depress the 6-way valve, release all trapped air in the circulation line. | ||
| 2. Incorrect inlet and outlet hose direction. | Check the direction of the inlet and the outlet hose. Reverse the hoses if necessary. See “Set Up Instructions”. | |
| 3. Scale on the flow sensor. | Clean the flow sensor, paying special attention to the hinge. See “Maintenance”. | |
| 4. Flow sensor cord is loose. | Plug the flow sensor firmly into the flow sensor receptacle. | |
| 5. Device is set and operating in backwash, rinse or waste mode. | Ignore the alarm, finish the backwash, rinse or waste operation then turn the power switch OFF and ON again to reset the alarm. | |
| 6. Flow sensor failure. | Contact Intex Service Center. | |
| 91 | 1. Dirt or scale on titanium plates. | Remove the electrolytic cell for inspection. Clean it if necessary. See “Maintenance”. |
| 2. Low salt level / No salt. | Add salt. See “Salt & Pool Water Volumes”. | |
| 3. Electrolytic cell cord is loose. | Ensure that the cell cord is plugged firmly into the cell housing receptacle. | |
| 4. Possible electrolytic cell failure. | Contact Intex Service Center. Replace the cell if needed. | |
| 92 | 1. High salt level. | Partially drain the pool and refill it with fresh water. See “Salt & Pool Water Volumes”. |
| 2. Possible electrolytic cell failure. | Contact Intex Service Center. Replace the cell if needed. | |
| 1. LED display is off and the “SERVICE” light is on – the system does not power up. | Household voltage is too high or too low (+ 20%). Check the voltage is within the range stated on the device housing. | |
| Contact Intex Service Center. |
What are common pool problems, their causes, and solutions?
| PROBLEM | DESCRIPTION | CAUSE | SOLUTION |
|---|---|---|---|
| ALGAE | Greenish water. | Chlorine and pH levels need adjustment. | Super chlorinate with shock treatment. Correct pH to your pool store’s recommended level. |
| Green or black spots on pool liner. | Vacuum pool bottom. | ||
| Pool liner is slippery and/or has a bad odor. | Maintain proper chlorine level. | ||
| FLOATING MATTER IN WATER | Water is cloudy or milky. | “Hard water” caused by a too high pH level. | Correct the pH level. Check with your pool dealer for advice. |
| Chlorine content is low. | Adjust the chlorine level. | ||
| Foreign matter in water. | |||
| CHRONIC LOW WATER LEVEL | Level is lower than on previous day. | Rip or hole in pool liner or hoses. | Repair with a patch kit. |
| The drain valves are loose. | Finger tighten all caps. | ||
| SEDIMENT ON POOL BOTTOM | Dirt or sand on pool floor. | Heavy use, getting in and out of pool. | Use Intex pool vacuum to clean bottom of pool. |
| SURFACE DEBRIS | Leaves, insects etc. | Pool too close to trees. | Use Intex pool skimmer. |
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