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What should I do if I sense trouble (smoke, strange sounds, or fumes) with my IIYAMA PROLITE XUB2494HSU monitor?

If you notice any abnormal phenomena such as smoke, strange sounds or fumes, unplug the monitor and contact your dealer or iiyama service center immediately. Further use may be dangerous and can cause fire or electric shock.


Why should I never remove the cabinet of the IIYAMA PROLITE XUB2494HSU monitor?

High voltage circuits are inside the monitor. Removing the cabinet may expose you to the danger of fire or electric shock.


What should I do if I accidentally put any solid object or liquid into the IIYAMA PROLITE XUB2494HSU monitor?

Do not put any solid objects or liquids such as water into the monitor. In case of an accident, unplug your monitor immediately and contact your dealer or iiyama service center. Using the monitor with any object inside may cause fire, electric shock or damage.


What is important regarding the installation surface for the IIYAMA PROLITE XUB2494HSU monitor?

Install the monitor on a flat, stable surface. The monitor may cause an injury if it falls or is dropped.


What precautions should be taken when using the IIYAMA PROLITE XUB2494HSU monitor near water?

Do not use where water may be splashed or spilt onto the monitor as it may cause fire or electric shock.


What is required for the power supply of the IIYAMA PROLITE XUB2494HSU monitor?

Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.


How should I handle the cables connected to the IIYAMA PROLITE XUB2494HSU monitor?

Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables. If damaged, the cables may cause fire or electric shock.


Is it advisable to operate the IIYAMA PROLITE XUB2494HSU monitor during a heavy thunder storm?

It is advisable not to operate the monitor during a heavy thunder storm as the continual breaks in power may cause malfunction. It is also advised not to touch the plug in these circumstances as it may cause electric shock.


What may cause fire, electric shock or damage when installing the IIYAMA PROLITE XUB2494HSU monitor regarding location?

Do not install the monitor where sudden temperature changes may occur, or in humid, dusty or smoky areas as it may cause fire, electric shock or damage. You should also avoid areas where the sun shines directly on the monitor.


What must be ensured when placing the IIYAMA PROLITE XUB2494HSU monitor to prevent toppling and injury?

The monitor may topple and cause injury if not suitably located. Please also ensure that you do not place any heavy objects on the monitor, and that all cables are routed such that children may not pull the cables and possibly cause injury.


How should I maintain good ventilation for the IIYAMA PROLITE XUB2494HSU monitor?

Ventilation slots are provided to keep the monitor from overheating. Covering the slots may cause fire. To allow adequate air circulation, place the monitor at least 10cm (or 4 inches) from any walls. When removing the tilt stand, the ventilation slots on the back side of the monitor can be blocked. This may overheat the monitor and may cause fire or damage. Make sure to allow enough ventilation when removing the tilt stand. Operating the monitor on its back, side, upside down or on a carpet or any other soft material may also cause damage.


What is the procedure to disconnect cables when moving the IIYAMA PROLITE XUB2494HSU monitor?

When you move the monitor, turn off the Power Button, unplug the monitor and be sure the signal cable is disconnected. If you do not disconnect them, it may cause fire or electric shock.


What is recommended if the IIYAMA PROLITE XUB2494HSU monitor is not in use for a long period of time?

If the monitor is not in use for a long period of time it is recommended that it is left unplugged to avoid accidents.


How should I disconnect the power cable or signal cable from the IIYAMA PROLITE XUB2494HSU monitor?

To disconnect the power cable or signal cable, always pull it by the plug. Never pull on the cable itself as this may cause fire or electric shock.


What is the danger of pulling or inserting the plug with wet hands on the IIYAMA PROLITE XUB2494HSU monitor?

Pulling or inserting the plug with wet hands may cause electric shock.


What should I ensure when installing the IIYAMA PROLITE XUB2494HSU monitor on a computer?

Be sure the computer is strong enough to hold the weight of the monitor, otherwise, you may damage your computer.


What care should be taken regarding hands and fingers when adjusting the height or angle of the IIYAMA PROLITE XUB2494HSU monitor (for height adjustable models)?

Be careful not to hurt your fingers or hands when you change the height or the angle. Injury can occur if care is not taken to avoid finger contact with the displays base when adjusting the height.


What is recommended for ergonomic viewing comfort with the IIYAMA PROLITE XUB2494HSU monitor?

To eliminate eye fatigue, do not operate the monitor against a bright background or in a dark room. For optimal viewing comfort, the monitor should be just below eye level and 40-60cm (16-24 inches) away from your eyes. When using the monitor over a prolonged time, a ten minute break every hour is recommended as looking at the screen continuously can cause eye strain.


What are some normal symptoms of LCD monitors that do not indicate a problem with the IIYAMA PROLITE XUB2494HSU?

The following symptoms are normal with LCD monitors and do not indicate a problem:

  • When you first turn on the LCD monitor, the picture may not fit in the display area because of the type of computer that is used. In this case, adjust the picture position to the correct position.
  • You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
  • Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen can be recovered slowly by changing the image or turning off the Power Button for some hours.

What should I do if I drop any materials or liquids such as water into the IIYAMA PROLITE XUB2494HSU monitor when cleaning?

If you drop any materials or liquids such as water into the monitor when cleaning, unplug the power cable immediately and contact your dealer or iiyama service center.


What safety steps should be taken before cleaning the IIYAMA PROLITE XUB2494HSU monitor?

For safety reasons, turn off the Power Button and unplug the monitor before you clean it.


What strong solvents should never be used to clean the LCD panel of the IIYAMA PROLITE XUB2494HSU monitor?

Never use any of the following strong solvents. These will damage the cabinet and the LCD screen:

Thinner Spray-type cleaner
Benzine Abrasive cleaner
Wax Acid or Alkaline solvent

How can stains be removed from the cabinet of the IIYAMA PROLITE XUB2494HSU monitor?

Stains can be removed with a cloth lightly moistened with a mild detergent solvent. Then wipe the cabinet with a soft dry cloth.


What is recommended for periodic cleaning of the LCD screen of the IIYAMA PROLITE XUB2494HSU monitor?

Periodic cleaning with a soft dry cloth is recommended. Don’t use tissue paper etc. because these will damage the LCD screen.


What are the key features of the IIYAMA PROLITE XUB2494HSU monitor?

The key features include:

  • Supports Resolutions up to 1920 x 1080
  • High Contrast 3000:1 (Typical), Adv. Contrast Function Available
  • Brightness 250cd/m² (Typical)
  • Quick Response Time 4ms (Gray to Gray)
  • Flicker – Free
  • Blue Light Reducer
  • Digital Character Smoothing
  • 2 x 2W Stereo Speakers
  • Standby Feature
  • VESA Mounting Standard (100mmx100mm) Compliant
  • Keyhole for Security Lock

What accessories are included with the IIYAMA PROLITE XUB2494HSU monitor?

The following accessories are included in your package:

  • Power Cable *1
  • VESA Plate *3
  • Stand-Base with a screw *3
  • Safety Guide
  • HDMI Cable
  • Screwdriver *3
  • Stand-Base *4
  • Quick Start Guide
  • USB Cable *2
  • Stand-Neck
  • Cable Holder *4

What is the rating requirement for the Power Cable if I am using a power supply higher than the enclosed one (10A/125V for 120V area) with the IIYAMA PROLITE XUB2494HSU monitor?

If you are using a power supply higher than this rating, then a power cable with a rating of 10A/250V must be used. However, all guarantees and warranties are void for any problems or damage caused by a power cable not supplied by iiyama. An approved power cable greater or equal to H05VVF, 3G, 0.75mm² must be used.


What is the panel angle adjustment range for the IIYAMA PROLITE XUB2494HSU monitor when using a display arm or desk arm stand?

Panel angle adjustment range is 23° upward and 5° downward.


What is the specific screw requirement when using a display arm or desk arm stand with the IIYAMA PROLITE XUB2494HSU monitor?

When you use with the display arm or desk arm stand, in consideration of thickness of the mounting stage, tighten the M4 Screws (4pcs) which “L” length is 8.6mm to fasten the monitor. Using the screw longer than this may cause electric shock or damage because it may contact with the electrical parts inside the monitor.


Can the IIYAMA PROLITE XUB2494HSU monitor be rotated between landscape and portrait modes?

Yes, the monitor is designed to be compatible with both landscape and portrait modes. Video card for portrait display will be required for rotating the image on the screen.


What adjustment is necessary for the stand of the IIYAMA PROLITE XUB2494HSU monitor before panel rotation?

Adjust the monitor’s height before panel rotation. Attempting to rotate the panel forcibly without adjusting the stand height may cause damage to the panel or the stand.


How do I attach the Stand-Neck to the VESA Plate during the installation of the stand for the IIYAMA PROLITE XUB2494HSU monitor?

Attach the Stand-Neck to the VESA Plate and then tighten the ‘thumb screw’ with the provided screwdriver to secure them.


How do I install the Stand-Base to the Stand-Neck during the stand installation for the IIYAMA PROLITE XUB2494HSU monitor?

Install the Stand-Base to the Stand-Neck and then tighten the ‘thumb screw’ with the provided screwdriver to secure them.


What should I do before laying the IIYAMA PROLITE XUB2494HSU monitor flat on a table for stand installation/removal?

Put a piece of soft cloth on the table beforehand to prevent the monitor from being scratched. Lay the monitor flat on a table with front face down.


How is the assembled stand secured to the IIYAMA PROLITE XUB2494HSU monitor during installation?

Hold the monitor and install the assembled stand to the monitor until it clicks to secure.


How do I remove the stand from the IIYAMA PROLITE XUB2494HSU monitor?

Step 1. Put a piece of soft cloth on the table beforehand to prevent the monitor from being scratched. Lay the monitor flat on a table with front face down.

Step 2. Press the release button to remove the stand.

Step 3. Loosen the ‘thumb screw’ with the provided screwdriver to remove the Stand-Neck from the VESA Plate.

Step 4. Loosen the ‘thumb screw’ with the provided screwdriver to remove the Stand-Base from the Stand-Neck.


What is the function of the Joystick on the front of the IIYAMA PROLITE XUB2494HSU monitor?

A short press turns ON the monitor. A long press for 5 seconds turns OFF the monitor.


What do the colors of the Power Indicator mean on the IIYAMA PROLITE XUB2494HSU monitor?

Blue indicates Normal operation. Orange indicates Standby Mode.


What is the function of the Keyhole for Security Lock on the IIYAMA PROLITE XUB2494HSU monitor?

You can fasten a security lock and cable to prevent the monitor from being removed without your permission.


What does tilting the Joystick [↑] on the IIYAMA PROLITE XUB2494HSU monitor do?

Tilting the Joystick [↑] on the monitor starts the On Screen Display feature.


How do I make an adjustment or setting using the On Screen Display (OSD) menu on the IIYAMA PROLITE XUB2494HSU monitor?

Step 1. Press the Joystick [↑] on the monitor to start the On Screen Display feature. There are additional Menu items which can be switched by tilting the Joystick [←/→].

Step 2. Select the Menu item which contains the adjustment icon relating to the adjustment you want to make. Press the Joystick. Then, tilt the Joystick [←/→] to highlight the desired adjustment icon.

Step 3. Press the Joystick again. Tilt the Joystick [←/→] to make the appropriate adjustment or setting.

Step 4. Press the Joystick and then tilt it [←] to leave the menu, and the settings you just made would be automatically saved.


How can I close the On Screen Display feature on the IIYAMA PROLITE XUB2494HSU monitor after making adjustments?

Press or tilt the Joystick [←/→] and finally tilt it [←] to close the On Screen Display feature. All changes are saved in the memory.


What happens if Joystick operations are aborted during adjustment on the IIYAMA PROLITE XUB2494HSU monitor?

When the Joystick operations are aborted during adjustment, On-Screen Display disappears when the time set for the “OSD Time” has passed. Also, tilting the Joystick [←] can be used to return previous menu and turn off the On Screen Display. Any changes are automatically saved in the memory when the On Screen Display disappears. Turning off the power should be avoided while using the Menu.


What can be done to adjust the Brightness setting on the IIYAMA PROLITE XUB2494HSU monitor?

The problem is either “Too dark” or “Too bright”. Use the Joystick to adjust the setting. This adjustment is disabled when “i-Style Color” is activated, when “Adv. Contrast” is activated, or when “ECO” is activated.

NOTE: Adjust the Brightness when you are using the monitor in a dark room and feel the screen is too bright.


How can the Contrast be adjusted on the IIYAMA PROLITE XUB2494HSU monitor?

The problem is either “Too dull” or “Too intense”. Use the Joystick to adjust the setting. This adjustment is disabled when “Adv. Contrast” is activated.


What are the modes for the ECO setting on the IIYAMA PROLITE XUB2494HSU monitor?

The options are Off, Mode 1, Mode 2, and Mode 3. This adjustment is disabled when “Adv. Contrast” is activated.

Mode Option
Mode 1 Brightness of back-light is reduced.
Mode 2 Brightness of back-light is reduced more than Mode 1.
Mode 3 Brightness of back-light is reduced more than Mode 2.

Direct operation for ECO: Tilt the Joystick [←] with no Menu displayed.


How can the Blue Light Reducer be adjusted on the IIYAMA PROLITE XUB2494HSU monitor?

The options are Off, Mode 1, Mode 2, and Mode 3.

Mode Option
Mode 1 Blue light is reduced.
Mode 2 Blue light is reduced more than Mode 1.
Mode 3 Blue light is reduced more than Mode 2.

Direct operation for Blue Light Reducer: Tilt the Joystick forward for 3 seconds with no Menu displayed.


How can Adv. Contrast be adjusted on the IIYAMA PROLITE XUB2494HSU monitor?

The options are On (Increased Contrast Ratio) or Off (Typical Contrast Ratio). This adjustment is disabled when “ECO” is activated.


How is Overdrive adjusted on the IIYAMA PROLITE XUB2494HSU monitor?

The options are Off / 1 / 2 / 3. It will improve the gray level response time of the LCD panel. A higher level results in a faster response time.


What are the options for Color Temperature in the Color Settings menu of the IIYAMA PROLITE XUB2494HSU monitor?

The options are 9300K (Cool color), 7500K (Normal color), or 6500K (Warm color). This setting is disabled when “i-Style Color” or “Blue Light Reducer” is activated.


How can the User Preset colors (Red, Green, Blue) be adjusted on the IIYAMA PROLITE XUB2494HSU monitor?

For Red: Too weak to Too strong; For Green: Too weak to Too strong; For Blue: Too weak to Too strong. This setting is disabled when “i-Style Color” or “Blue Light Reducer” is activated.


What are the options for i-Style Color on the IIYAMA PROLITE XUB2494HSU monitor?

The options are Off, Standard, Game, Cinema, Scenery, and Text. This setting is disabled when “Blue Light Reducer” is activated.

i-Style Color Option Option Description
Off Return to a state set by color adjustment except i-Style Color.
Standard For general windows environment and monitor default setting.
Game For PC game environment.
Cinema For movie and video environment.
Scenery For displaying outdoor scenery images
Text For text editing and viewing in a word processing environment.

Direct operation for i-Style Color: Tilt the Joystick forward with no Menu displayed.


How can OSD Horizontal Position be adjusted on the IIYAMA PROLITE XUB2494HSU monitor?

If the OSD is too left, use the Joystick to move it right. If the OSD is too right, use the Joystick to move it left.


How can OSD Vertical Position be adjusted on the IIYAMA PROLITE XUB2494HSU monitor?

If the OSD is too low, use the Joystick to move it up. If the OSD is too high, use the Joystick to move it down.


How can OSD Rotate be adjusted on the IIYAMA PROLITE XUB2494HSU monitor?

You can Rotate the OSD to 0° (Normal), +90° (Rotate right), or -90° (Rotate left) using the Joystick.


How can OSD Time be set on the IIYAMA PROLITE XUB2494HSU monitor?

You can set the OSD display duration time between 5 and 30 seconds using the Joystick.


What are the language options available in the Language menu for the IIYAMA PROLITE XUB2494HSU monitor?

The available languages are:

English Español
Français Nederlands
Deutsch Český
Italiano Русский
Polski 日本語

The corresponding names are English, Spanish, French, Dutch, German, Czech, Italian, Russian, Polish, and Japanese.


How do I restore factory-preset data using the Recall menu on the IIYAMA PROLITE XUB2494HSU monitor?

Select Recall and choose the option to restore factory-preset data using the Joystick.


How can the picture quality (Sharp and Soft) be changed using the Miscellaneous menu on the IIYAMA PROLITE XUB2494HSU monitor?

You can change the picture quality from 1 to 6 (sharp to soft). Tilt [→] to change the picture quality in numerical order. Tilt [←] to change the picture quality in reverse numerical order.


What are the options for Video Mode Adjust Aspect on the IIYAMA PROLITE XUB2494HSU monitor when not using 16:9 resolution?

The options are Full (Full screen display) or Expansion display of Aspect. This option is unavailable with 16:9 resolution.


How can the Opening Logo be controlled on the IIYAMA PROLITE XUB2494HSU monitor?

Options are On (iiyama Logo is displayed when the monitor is turned on) or Off (iiyama Logo is not displayed when the monitor is turned on).


What are the options for RGB Range on the IIYAMA PROLITE XUB2494HSU monitor?

The options are Full (For full-range color scale signal) or Limited (For limited color scale signal).


How can the LED Power Indicator be controlled on the IIYAMA PROLITE XUB2494HSU monitor (for ProLite XUB2494HS(U)-B2 A, XUB2794HSU-B1 A, XU2494HS(U)-B2 and XU2794HSU-B1 models)?

The options are On (The Power Indicator is turned On) or Off (The Power Indicator is turned Off). NOTE: Turn Off the Power Indicator when you are bothered by the light.


What information is displayed under Display Information in the Miscellaneous menu of the IIYAMA PROLITE XUB2494HSU monitor?

It displays information regarding the current input signal coming from the graphics card in your computer.


How can Input Source be selected as Auto on the IIYAMA PROLITE XUB2494HSU monitor?

When Input Source is set to Auto, the monitor will search for an available input source and select it automatically. The input source from the computer in standby mode can not be selected.


How can Input Source be manually selected as HDMI on the IIYAMA PROLITE XUB2494HSU monitor?

When Input Source is set to Manual and HDMI is selected, the monitor selects the Digital (HDMI) input. If you manually select one of the input sources, the other source is not automatically selected.


How can Input Source be manually selected as DisplayPort on the IIYAMA PROLITE XUB2494HSU monitor?

When Input Source is set to Manual and DisplayPort is selected, the monitor selects the Digital (DisplayPort) input. If you manually select one of the input sources, the other source is not automatically selected.


How can I directly display the Input Select setting screen on the IIYAMA PROLITE XUB2494HSU monitor?

You can skip the Menu items and directly display an option setting screen by tilting the Joystick backward with no Menu displayed.


How can the Volume be adjusted on the IIYAMA PROLITE XUB2494HSU monitor?

If the volume is “Too soft”, use the Joystick to increase it. If the volume is “Too loud”, use the Joystick to decrease it. Direct operation: Tilt the Joystick [→] with no Menu displayed.


How can the audio be temporarily muted on the IIYAMA PROLITE XUB2494HSU monitor?

Set Mute Audio to On to turn off the sound temporarily. Set it to Off to return the sound volume to the previous level.


How do I lock the OSD Menu on the IIYAMA PROLITE XUB2494HSU monitor?

1. Make sure the monitor is turned ON.

2. The OSD lock will be activated by tilting the Joystick [→] for about 10 seconds. If you try to access the OSD by the Joystick, a message “OSD Locked” will appear on the screen.

3. The OSD lock will be deactivated by tilting the Joystick [→] again for about 10 seconds.


How do I lock the Power Button function on the IIYAMA PROLITE XUB2494HSU monitor?

1. Make sure the monitor is turned ON.

2. The Power Button function will be locked by tilting the Joystick [←] for about 10 seconds. If you try to turn off the monitor by pressing the Joystick, a message “Power Button Locked” will appear on the screen.

3. The Power Button function will be unlocked by tilting the Joystick [←] again for about 10 seconds.


What happens when the IIYAMA PROLITE XUB2494HSU monitor enters Standby Mode?

When the video signal from the computer is off, the monitor enters into Standby Mode which reduces the power consumption to less than 0.5W*. The screen becomes dark, and the power indicator turns to orange. From Standby Mode, the image reappears in several seconds when either the keyboard or the mouse are touched again. *When the USB devices are not connected. (For ProLite XUB(B)2494HSU, XU(B)2794HSU)


What should I check first if the picture on the IIYAMA PROLITE XUB2494HSU monitor does not appear and the power indicator does not light up?

Check the following:

  • The Power Cable is firmly seated in the socket.
  • The Power Button is turned ON.
  • The AC socket is live. Please check with another piece of equipment.

What should I check if the picture on the IIYAMA PROLITE XUB2494HSU monitor does not appear and the power indicator is blue?

Check the following:

  • If the blank screen saver is in active mode, touch the keyboard or the mouse.
  • Increase the Contrast and/or Brightness.
  • The computer is ON.
  • The Signal Cable is properly connected.
  • The signal timing of the computer is within the specification of the monitor.

What should I check if the picture on the IIYAMA PROLITE XUB2494HSU monitor does not appear and the power indicator is orange?

If the monitor is in standby mode, touch the keyboard or the mouse. The computer is ON. The Signal Cable is properly connected. The signal timing of the computer is within the specification of the monitor.


What should I check if the screen on the IIYAMA PROLITE XUB2494HSU monitor is not synchronized?

Check the following:

  • The Signal Cable is properly connected.
  • The signal timing of the computer is within the specification of the monitor.

What should I check if the screen position on the IIYAMA PROLITE XUB2494HSU monitor is not in the center?

Check the following:

  • The Signal Cable is properly connected.
  • The signal timing of the computer is within the specification of the monitor.

What should I check if the screen on the IIYAMA PROLITE XUB2494HSU monitor is too bright or too dark?

Check the following:

  • The video output level of the computer is within the specification of the monitor.
  • The power voltage is within the specification of the monitor.

What should I check if the screen on the IIYAMA PROLITE XUB2494HSU monitor is shaking?

Check the following:

  • The signal timing of the computer is within the specification of the monitor.

What should I check if there is no sound from the IIYAMA PROLITE XUB2494HSU monitor?

Check the following:

  • The audio equipment (computer etc.) is ON.
  • The Volume is turned up.
  • The Mute is OFF.
  • The audio output level of the audio equipment is within the specification of the monitor.

What should I check if the sound from the IIYAMA PROLITE XUB2494HSU monitor is too loud or too quiet?

The audio output level of the audio equipment is within the specification of the monitor.


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