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What should I do if I sense trouble (smoke, strange sounds, or fumes) with my IIYAMA PROLITE XU2494HSU monitor?
If you notice any abnormal phenomena such as smoke, strange sounds or fumes, unplug the monitor and contact your dealer or iiyama service center immediately. Further use may be dangerous and can cause fire or electric shock.
Why should I never remove the cabinet of my IIYAMA PROLITE XU2494HSU monitor?
High voltage circuits are inside the monitor. Removing the cabinet may expose you to the danger of fire or electric shock.
What should I do if I accidentally put any solid objects or liquids such as water into my IIYAMA PROLITE XU2494HSU monitor?
Do not put any solid objects or liquids such as water into the monitor. In case of an accident, unplug your monitor immediately and contact your dealer or iiyama service center. Using the monitor with any object inside may cause fire, electric shock or damage.
Why must the IIYAMA PROLITE XU2494HSU monitor be installed on a flat, stable surface?
The monitor may cause an injury if it falls or is dropped.
What are the risks of using the IIYAMA PROLITE XU2494HSU monitor near water?
Do not use where water may be splashed or spilt onto the monitor as it may cause fire or electric shock.
Why is it important to operate the IIYAMA PROLITE XU2494HSU monitor under the specified power supply?
Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.
What should I be careful about regarding the cables of the IIYAMA PROLITE XU2494HSU monitor?
Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables. If damaged, the cables may cause fire or electric shock.
Is it advisable to operate the IIYAMA PROLITE XU2494HSU monitor during a heavy thunder storm?
It is advisable not to operate the monitor during a heavy thunder storm as the continual breaks in power may cause malfunction. It is also advised not to touch the plug in these circumstances as it may cause electric shock.
What should I avoid when installing the IIYAMA PROLITE XU2494HSU monitor regarding location?
Do not install the monitor where sudden temperature changes may occur, or in humid, dusty or smoky areas as it may cause fire, electric shock or damage. You should also avoid areas where the sun shines directly on the monitor.
What is the recommendation for maintaining good ventilation for the IIYAMA PROLITE XU2494HSU monitor?
Ventilation slots are provided to keep the monitor from overheating. Covering the slots may cause fire. To allow adequate air circulation, place the monitor at least 10cm (or 4 inches) from any walls. When removing the tilt stand, the ventilation slots on the back side of the monitor can be blocked. This may overheat the monitor and may cause fire or damage. Make sure to allow enough ventilation when removing the tilt stand. Operating the monitor on its back, side, upside down or on a carpet or any other soft material may also cause damage.
What should I do with the cables before moving the IIYAMA PROLITE XU2494HSU monitor?
When you move the monitor, turn off the Power Button, unplug the monitor and be sure the signal cable is disconnected. If you do not disconnect them, it may cause fire or electric shock.
When should I unplug the IIYAMA PROLITE XU2494HSU monitor?
If the monitor is not in use for a long period of time it is recommended that it is left unplugged to avoid accidents.
How should I hold the plug when disconnecting the power cable or signal cable for the IIYAMA PROLITE XU2494HSU monitor?
To disconnect the power cable or signal cable, always pull it by the plug. Never pull on the cable itself as this may cause fire or electric shock.
What should I be cautious about when installing the IIYAMA PROLITE XU2494HSU monitor on a computer?
Be sure the computer is strong enough to hold the weight of the monitor, otherwise, you may damage your computer.
What are the ergonomic recommendations for using the IIYAMA PROLITE XU2494HSU monitor to eliminate eye fatigue?
To eliminate eye fatigue, do not operate the monitor against a bright background or in a dark room. For optimal viewing comfort, the monitor should be just below eye level and 40-60cm (16-24 inches) away from your eyes. When using the monitor over a prolonged time, a ten minute break every hour is recommended as looking at the screen continuously can cause eye strain.
What are some normal symptoms on LCD monitors that do not indicate a problem with the IIYAMA PROLITE XU2494HSU?
The following symptoms are normal with LCD monitors and do not indicate a problem:
When you first turn on the LCD monitor, the picture may not fit in the display area because of the type of computer that is used. In this case, adjust the picture position to the correct position.
You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen can be recovered slowly by changing the image or turning off the Power Button for some hours.
What solvents should never be used to clean the LCD panel of the IIYAMA PROLITE XU2494HSU?
Never use any of the following strong solvents. These will damage the cabinet and the LCD screen:
| Thinner | Spray-type cleaner |
| Benzine | Abrasive cleaner |
| Wax | Acid or Alkaline solvent |
How should I clean the cabinet and the LCD screen of the IIYAMA PROLITE XU2494HSU?
For the cabinet, stains can be removed with a cloth lightly moistened with a mild detergent solvent. Then wipe the cabinet with a soft dry cloth.
For the LCD screen, periodic cleaning with a soft dry cloth is recommended. Don’t use tissue paper etc. because these will damage the LCD screen.
What features does the IIYAMA PROLITE XU2494HSU monitor support?
The IIYAMA PROLITE XU2494HSU supports the following features:
Supports Resolutions up to 1920 x 1080
High Contrast 3000:1 (Typical), Adv. Contrast Function Available
Brightness 250cd/m² (Typical)
Quick Response Time 4ms (Gray to Gray)
Flicker – Free
Blue Light Reducer
Digital Character Smoothing
2 x 2W Stereo Speakers
Standby Feature
VESA Mounting Standard (100mmx100mm) Compliant
Keyhole for Security Lock
How do I assemble the stand for the IIYAMA PROLITE XU2494HSU monitor?
Step 1. Attach the Stand-Neck to the VESA Plate and then tighten the ‘thumb screw’ with the provided screwdriver to secure them.
Step 2. Install the Stand-Base to the Stand-Neck and then tighten the ‘thumb screw’ with the provided screwdriver to secure them.
Step 3. Put a piece of soft cloth on the table beforehand to prevent the monitor from being scratched. Lay the monitor flat on a table with front face down.
Step 4. Hold the monitor and install the assembled stand to the monitor until it clicks to secure.
How do I remove the stand from the IIYAMA PROLITE XU2494HSU monitor?
Step 1. Put a piece of soft cloth on the table beforehand to prevent the monitor from being scratched. Lay the monitor flat on a table with front face down.
Step 2. Press the release button to remove the stand.
Step 3. Loosen the ‘thumb screw’ with the provided screwdriver to remove the Stand-Neck from the VESA Plate.
Step 4. Loosen the ‘thumb screw’ with the provided screwdriver to remove the Stand-Base from the Stand-Neck.
What is the panel angle adjustment range for the IIYAMA PROLITE XU2494HSU when using a display arm or desk arm stand?
Panel angle adjustment range is 23° upward and 5° downward.
When using a display arm or desk arm stand with the IIYAMA PROLITE XU2494HSU, what is the required screw length for fastening the monitor?
When you use with the display arm or desk arm stand, in consideration of thickness of the mounting stage, tighten the M4 Screws (4pcs) which “L” length is 8.6mm to fasten the monitor. Using the screw longer than this may cause electric shock or damage because it may contact with the electrical parts inside the monitor.
Can the IIYAMA PROLITE XU2494HSU monitor be rotated between landscape and portrait modes?
Yes, the monitor is designed to be compatible with both landscape and portrait modes. Video card for portrait display will be required for rotating the image on the screen.
What is the procedure for rotating the panel height on the IIYAMA PROLITE XU2494HSU when using the stand?
With Stand:
Adjust the monitor’s height before panel rotation.
Attempting to rotate the panel forcibly without adjusting the stand height may cause damage to the panel or the stand.
How do I turn the IIYAMA PROLITE XU2494HSU monitor ON or OFF using the Joystick/Power Button?
A short press turns ON the monitor.
A long press for 5 seconds turns OFF the monitor.
What do the Power Indicator colors mean on the IIYAMA PROLITE XU2494HSU monitor?
Blue: Normal operation
Orange: Standby Mode
What are the direct functions assigned to the Joystick movements without displaying the menu on the IIYAMA PROLITE XU2494HSU?
| Joystick Movement | Direct Function |
| Forward [] | i-Style Color / Blue Light Reducer |
| Backward [] | Select Input Source |
| Left [] | ECO |
| Right [] | Volume |
How do I start the On Screen Display (OSD) feature on the IIYAMA PROLITE XU2494HSU monitor?
Press the Joystick [↑] on the monitor to start the On Screen Display feature. There are additional Menu items which can be switched by tilting the Joystick [◀/▶].
How do I make adjustments in the OSD Menu on the IIYAMA PROLITE XU2494HSU monitor?
Step 1. Select the Menu item which contains the adjustment icon relating to the adjustment you want to make. Press the Joystick. Then, tilt the Joystick [◀/▶] to highlight the desired adjustment icon.
Step 2. Press the Joystick again. Tilt the Joystick [◀/▶] to make the appropriate adjustment or setting.
Step 3. Press the Joystick and then tilt it [▶] to leave the menu, and the settings you just made would be automatically saved.
What happens if I abort Joystick operations during adjustment in the OSD of the IIYAMA PROLITE XU2494HSU monitor?
When the Joystick operations are aborted during adjustment, On-Screen Display disappears when the time set for the “OSD Time” has passed. Also, tilting the Joystick [◀] can be used to return previous menu and turn off the On Screen Display.
Any changes are automatically saved in the memory when the On Screen Display disappears. Turning off the power should be avoided while using the Menu.
How can I directly access the ECO setting on the IIYAMA PROLITE XU2494HSU monitor without entering the main menu?
ECO: Tilt the Joystick [◀] with no Menu displayed.
How can I directly access the Blue Light Reducer setting on the IIYAMA PROLITE XU2494HSU monitor without entering the main menu?
Blue Light Reducer : Tilt the Joystick forward for 3 seconds with no Menu displayed.
How can I adjust the Brightness setting in the Adjustment Menu Contents for the IIYAMA PROLITE XU2494HSU monitor?
The options for Brightness are Too dark or Too bright.
The corresponding Joystick actions are to tilt the joystick to the right for Too dark and to the left for Too bright.
What are the options and Joystick controls for the Contrast setting in the Adjustment Menu Contents for the IIYAMA PROLITE XU2494HSU monitor?
The options for Contrast are Too dull or Too intense.
The corresponding Joystick actions are to tilt the joystick to the right for Too dull and to the left for Too intense.
What are the modes available for the ECO setting on the IIYAMA PROLITE XU2494HSU monitor and what is their effect?
The ECO setting options and their effects are:
| Mode | Description |
| Mode 1 | Brightness of back-light is reduced. |
| Mode 2 | Brightness of back-light is reduced more than Mode 1. |
| Mode 3 | Brightness of back-light is reduced more than Mode 2. |
What are the modes available for the Blue Light Reducer setting on the IIYAMA PROLITE XU2494HSU monitor and what is their effect?
The Blue Light Reducer setting options and their effects are:
| Mode | Description |
| Mode 1 | Blue light is reduced. |
| Mode 2 | Blue light is reduced more than Mode 1. |
| Mode 3 | Blue light is reduced more than Mode 2. |
What are the options for the Adv. Contrast setting on the IIYAMA PROLITE XU2494HSU monitor?
The options for Adv. Contrast are On (Increased Contrast Ratio) and Off (Typical Contrast Ratio).
How does the Overdrive setting affect the IIYAMA PROLITE XU2494HSU monitor?
The Overdrive setting options are Off, 1, 2, or 3. It will improve the gray level response time of the LCD panel. A higher level results in a faster response time.
What are the options for Color Temperature in the Color Settings menu of the IIYAMA PROLITE XU2494HSU monitor?
The Color Temperature options are:
| Color Temperature | Option |
| 9300K | Cool color |
| 7500K | Normal color |
| 6500K | Warm color |
What are the options for User Preset in the Color Settings menu for the IIYAMA PROLITE XU2494HSU monitor?
The User Preset options and their corresponding effects are:
| Option | Description |
| Red | Too weak |
| Green | Too strong |
| Blue | |
| Off | Return to a state set by color adjustment except i-Style Color. |
What are the i-Style Color presets available on the IIYAMA PROLITE XU2494HSU monitor?
The i-Style Color presets are:
| i-Style Color Preset | Description |
| Standard | For general windows environment and monitor default setting. |
| Game | For PC game environment. |
| Cinema | For movie and video environment. |
| Scenery | For displaying outdoor scenery images |
| Text | For text editing and viewing in a word processing environment. |
How do I directly access the i-Style Color setting on the IIYAMA PROLITE XU2494HSU monitor without entering the main menu?
i-Style Color : Tilt the Joystick forward with no Menu displayed.
How can I adjust the OSD Horizontal Position on the IIYAMA PROLITE XU2494HSU monitor?
If the OSD is too left, tilt the joystick to the right. If the OSD is too right, tilt the joystick to the left.
How can I adjust the OSD Vertical Position on the IIYAMA PROLITE XU2494HSU monitor?
If the OSD is too low, tilt the joystick upward. If the OSD is too high, tilt the joystick downward.
How can I rotate the OSD on the IIYAMA PROLITE XU2494HSU monitor?
You can Rotate the OSD to 0° (Normal), +90° (Rotate right), or -90° (Rotate left) by tilting the joystick accordingly.
How can I set the OSD Time duration on the IIYAMA PROLITE XU2494HSU monitor?
You can set the OSD display duration time between 5 and 30 seconds by tilting the joystick accordingly.
What language options are available for the IIYAMA PROLITE XU2494HSU monitor’s OSD?
The language options are:
| English | Español |
| Français | Nederlands |
| Deutsch | Český |
| Italiano | Русский |
| Polski | 日本語 |
How do I restore factory-preset data on the IIYAMA PROLITE XU2494HSU monitor?
To restore factory-preset data, select ‘Recall’ in the OSD menu and confirm the ‘Recall All?’ option.
How do I adjust the Sharp and Soft setting in the Miscellaneous menu on the IIYAMA PROLITE XU2494HSU monitor?
You can change the picture quality from 1 to 6 (sharp to soft). Tilt [] to change the picture quality in numerical order. Tilt [] to change the picture quality in reverse numerical order.
What are the Aspect options for Video Mode Adjust on the IIYAMA PROLITE XU2494HSU monitor?
The options for Aspect are Full (Full screen display) and Expansion display of Aspect. Note that the ‘Aspect’ option is unavailable with 16:9 resolution.
How can I control the Opening Logo display on the IIYAMA PROLITE XU2494HSU monitor via the OSD?
The options are On (iiyama Logo is displayed when the monitor is turned on), Off (iiyama Logo is not displayed when the monitor is turned on), or Auto (Automatically select color scale signal).
What are the RGB Range options on the IIYAMA PROLITE XU2494HSU monitor and what do they mean?
The RGB Range options are Full (For full-range color scale signal) and Limited (For limited color scale signal).
How can I control the Power Indicator LED on the IIYAMA PROLITE XU2494HSU monitor?
The options are On (The Power Indicator is turned On) and Off (The Power Indicator is turned Off). Note: Turn Off the Power Indicator when you are bothered by the light.
What information is displayed in the Display Information section of the Miscellaneous menu on the IIYAMA PROLITE XU2494HSU monitor?
It displays information regarding the current input signal coming from the graphics card in your computer.
How do I set the Input Source on the IIYAMA PROLITE XU2494HSU monitor using the Input Select menu?
The options for Input Source are:
| Setting | Option |
| Auto | Search for an available input source and select automatically. |
| Manual | HDMI: Select the Digital (HDMI) input. |
| DisplayPort: Select the Digital (DisplayPort) input. |
How can I directly access the Input Select setting on the IIYAMA PROLITE XU2494HSU monitor without entering the main menu?
Input Select : Tilt the Joystick backward with no Menu displayed.
How do I adjust the Volume on the IIYAMA PROLITE XU2494HSU monitor using the Audio Settings menu?
If the volume is Too soft, tilt the joystick to the right to increase it. If the volume is Too loud, tilt the joystick to the left to decrease it.
How can I mute or unmute the audio on the IIYAMA PROLITE XU2494HSU monitor using the Audio Settings menu?
To mute the audio temporarily, select On. To return the sound volume to the previous level, select Off.
How can I directly access the Volume adjustment scale on the IIYAMA PROLITE XU2494HSU monitor without entering the main menu?
Volume : Tilt the Joystick [▷] with no Menu displayed.
How do I lock the OSD Menu to prevent accidental setting changes on the IIYAMA PROLITE XU2494HSU monitor?
Step 1. Make sure the monitor is turned ON.
Step 2. The OSD lock will be activated by tilting the Joystick [▷] for about 10 seconds. If you try to access the OSD by the Joystick, a message “OSD Locked” will appear on the screen.
Step 3. The OSD lock will be deactivated by tilting the Joystick [▷] again for about 10 seconds.
How do I lock the Power Button function to avoid accidental power operation on the IIYAMA PROLITE XU2494HSU monitor?
Step 1. Make sure the monitor is turned ON.
Step 2. The Power Button function will be locked by tilting the Joystick [] for about 10 seconds. If you try to turn off the monitor by pressing the Joystick, a message “Power Button Locked” will appear on the screen.
Step 3. The Power Button function will be unlocked by tilting the Joystick [] again for about 10 seconds.
What happens when the IIYAMA PROLITE XU2494HSU monitor enters Standby Mode?
When the video signal from the computer is off, the monitor enters into Standby Mode which reduces the power consumption to less than 0.5W*. The screen becomes dark, and the power indicator turns to orange. From Standby Mode, the image reappears in several seconds when either the keyboard or the mouse are touched again. * When the USB devices are not connected.
What should I check if the picture does not appear on my IIYAMA PROLITE XU2494HSU monitor?
If the Power indicator does not light up, check the following:
The Power Cable is firmly seated in the socket.
The Power Button is turned ON.
The AC socket is live. Please check with another piece of equipment.
If the blank screen saver is in active mode, touch the keyboard or the mouse.
Increase the Contrast and/or Brightness.
If the Power indicator is blue, check the following:
The computer is ON.
The Signal Cable is properly connected.
The signal timing of the computer is within the specification of the monitor.
If the Power indicator is orange, check the following:
If the monitor is in standby mode, touch the keyboard or the mouse.
The computer is ON.
The Signal Cable is properly connected.
The signal timing of the computer is within the specification of the monitor.
What should I check if the screen of my IIYAMA PROLITE XU2494HSU monitor is not synchronized?
Check the following:
The Signal Cable is properly connected.
The signal timing of the computer is within the specification of the monitor.
What should I check if the screen position of my IIYAMA PROLITE XU2494HSU monitor is not in the center?
Check the following:
The Signal Cable is properly connected.
The signal timing of the computer is within the specification of the monitor.
What should I check if the screen of my IIYAMA PROLITE XU2494HSU monitor is too bright or too dark?
Check the following:
The video output level of the computer is within the specification of the monitor.
The power voltage is within the specification of the monitor.
What should I check if the screen of my IIYAMA PROLITE XU2494HSU monitor is shaking?
Check the following:
The signal timing of the computer is within the specification of the monitor.
What should I check if there is no sound from my IIYAMA PROLITE XU2494HSU monitor?
Check the following:
The audio equipment (computer etc.) is ON.
The Volume is turned up.
The Mute is OFF.
The audio output level of the audio equipment is within the specification of the monitor.
What should I check if the sound from my IIYAMA PROLITE XU2494HSU monitor is too loud or too quiet?
The audio output level of the audio equipment is within the specification of the monitor.
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