HP PAVILION N5D (01) PDF Document

Your HP PAVILION N5D is shipped with the following items:

• battery

• AC adapter and power cord

• Quick Start sheet

• HP notebook PC Startup Guide

• Recovery CD (or CDs), used to restore Windows and all software included with your computer

• Microsoft Windows manual (Windows 98, Windows Millennium Edition [ME] or Windows 2000)

• telephone cord (if your computer has a built-in modem)

Your HP PAVILION N5D comes with preinstalled software, and various models are configured with different combinations of software. To see the list of software included with your computer, check HP Notes in the HP Library:

• Click Start, Programs, HP Library, HP Notes—or double-click the HP Notes icon on the desktop.

For Windows ME, click Start, Help, Your HP Notebook, HP Notes.

The multimedia buttons are on the front of the computer, to the right of the status display. They control the computer’s CD (or DVD) player. The buttons also work if the system is turned on. When the computer is on, the volume control buttons also govern the volume for most other audio applications.

If the system is turned off (or in standby or hibernate mode), you can still use the player for audio CD playback. Slide the multimedia power switch to the left to activate the player without turning on the computer.

The functions of the buttons are as follows:

1. Multimedia power: Use only when the system is turned off or in standby or hibernate mode.

2. Previous track

3. Play/pause

4. Stop (when computer is on) / Stop/eject (when computer is off)

5. Next track

6. Volume control down

7. Volume control up

*You can eject a CD or DVD by pressing the eject button on the CD/DVD drive.

Your HP PAVILION N5D is shipped with the battery installed. If the battery has been removed, you can install it by inserting it into the battery bay on the bottom of your computer. Insert the back edge first, as shown, then press down the front edge until the battery latch clicks shut.

Plug in the AC adapter to a power source, then connect the AC adapter to the rear of the computer. The battery starts charging. Use only an HP AC adapter intended for this product, either the adapter that came with the computer or another authorized HP adapter. Using an unauthorized AC adapter can damage the computer and may void your warranty.

Selected models of the HP PAVILION N5D include a built-in modem. To connect a phone line:

1. Plug one end of the phone line into the modem phone jack on the computer. Be sure it clicks into place.

2. Plug the other end of the phone line into a telephone jack. (If the phone line does not fit your telephone jack, you may need to use an adapter.)

CAUTION: Your built-in modem may not work with multiple phone lines or a private branch exchange (PBX), cannot be connected to a coin-operated telephone, and does not work with party lines. Some of these connections may result in excess electrical voltage and could cause a malfunction in the internal modem. Check your telephone line type prior to connecting your phone line.

Slide the power switch to the left—it’s the control above the left side of the keyboard. Windows starts automatically. If you are turning on the computer for the first time, you will need to set up Windows.

If your computer does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and slide the power switch to the left again.

The power status light next to the power switch reports the following:

• steady green light: computer is on

• steady amber light: computer is in system standby (or suspend) mode

• no light: computer is off or in hibernate mode

Your HP PAVILION N5D has Microsoft Windows preinstalled on the hard disk drive. The first time you turn on your computer, a Windows Setup program will automatically run so that you can customize your setup. Before you begin, connect the AC adapter to your notebook, since your battery may not be sufficiently charged to complete the Windows setup.

1. Slide the power switch to the left.

2. The Windows Setup program starts automatically.

3. Follow the instructions as they appear on the screen.

During setup, you are prompted to:

• enter a user name

• accept the License Agreement

If Windows or your computer stops responding, you can reset the computer and restart Windows.

1. If possible, shut down Windows (Start, Shut Down, Shut down, OK).

2. If the computer does not shut down, slide and hold the power switch for five seconds, then release it.

3. If the computer still does not shut down, insert a pin or straightened paper clip into the recess on the left side of the computer, underneath the PC card eject buttons.

4. After the computer shuts down, slide the power switch and release it to turn the computer on again.

The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key. (When using an external keyboard, press and hold Ctrl+Alt with the appropriate key—use the Ctrl and Alt keys on the left side of the keyboard.)

*The Lock key is in the top row of the keyboard.

The touch pad is a touch-sensitive pointing device that controls the motion and speed of the pointer on the screen.

• Move a thumb or finger across the touch pad in the direction you want the pointer to move.

• Use the click buttons, which function like the left and right buttons on a mouse, to make your selection. You can also tap on the touch pad instead of clicking a button.

• To open an application, move the pointer over the icon, then press the left click button twice rapidly (double-click). You can instead tap twice on the touch pad.

• To make a menu selection, move the pointer to the item and click the left click button once.

• To open the shortcut menu for an item, move the pointer over the item and click the right click button.

• To drag an item, move the pointer over the item. Press and hold the left click button while you move the pointer to the new location. Release the button.

• To scroll up and down, press the top or bottom of the center toggle below the touch pad.

To disable the touch pad on your HP PAVILION N5D, press the Pad Lock button. The amber touch pad indicator lights up. To reenable it, press the Pad Lock button again. You may wish to disable the touch pad, for example, when you are entering text and do not want to move the cursor accidentally. Avoid contact with the touch pad itself at the same time you are pressing the Pad Lock button (to disable or to reenable); simultaneous contact will not allow the Pad Lock button to work properly.

To work more comfortably with your HP PAVILION N5D, follow these recommendations:

Your mobile work environment:

• Use a chair that provides good support for your lower back.

• Try to keep your thighs parallel to the floor and your feet flat on the floor.

• Adjust the height of either your work surface or chair to keep your arms in a neutral position.

• Position your notebook computer display to minimize glare and reflection. Maintain a comfortable viewing distance—approximately 40 to 60 cm (16 to 24 inches).

Using your mobile computer:

• Position the computer so your wrists and hands are in a neutral position.

• Try to type as lightly as possible.

• Take frequent, short rest breaks.

• When traveling, be sure to carry your computer properly to minimize strain on your body.

You can manage your HP PAVILION N5D’s power manually with any of the following three levels of power management:

System standby

CAUTION: Make a habit of saving your work before allowing your computer to go to system standby. If there is an interruption in power while the computer is in standby, information that has not been saved will be lost.

System Hibernation

Off

1. Click Start, Settings, Control Panel.

2. Double-click Power Management in Windows 98; double-click Power Options in Windows 2000 and Windows ME.

3. Set the timeout periods you prefer. (You can choose Never, but that setting is not recommended for hibernate mode.)

4. Click OK.

You can check the battery status on your HP PAVILION N5D in several ways:

From the battery status light:

The battery status light reports the following information:

From the Windows taskbar:

The System Tray on the Windows taskbar includes a power icon that allows access to more detailed battery status information. The icon looks like a battery when AC is not connected.

• Place pointer over the power icon to display the percentage of charge remaining.

• Right-click the power icon to view the options for displaying power information.

• Left-click the power icon to display a menu of the available power schemes.

From the status panel:

If your computer has a status panel, press the status panel mode button repeatedly until you see the battery icon and the percentage of charge remaining.

The HP PAVILION N5D automatically alerts you when the battery power drops to a critically low level. First, you will hear a high-pitched beep. Then, if you have not taken restorative action within a short time, the system hibernates.

You won’t be able to turn the computer on again until you restore power by one of the following actions:

• Plug in the AC adapter.

OR

• Replace the battery with one that is charged. The system must first be shut down or put into hibernate mode before changing the battery.

If you plug in the AC adapter, you can continue to work while your battery recharges.

CAUTION: Your computer’s chips are extremely static-sensitive. Handle the RAM module only by its three nonconnector edges. Otherwise, you may damage the module due to electrostatic discharge. It is therefore important to discharge the static electricity from your body before touching or installing the memory module. Discharge your body’s electricity by touching the metal shielding around the connectors on the rear of the computer.

You’ll need a small Phillips screwdriver to complete this procedure.

1. Click the Start Button and select Shut down.

2. Unplug the AC adapter and remove the battery.

3. Remove the RAM expansion cover located on the bottom of the computer, using a Phillips screwdriver.

4. Insert the RAM expansion module into the connector at about a 30° angle until it’s fully inserted. Then press down at both sides of the module until it latches.

5. Replace the RAM expansion module door.

6. Insert the battery.

After you remove the RAM expansion cover:

1. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module). When you release the latches, the free edge of the module pops up.

2. Pull the module out of the connector.

3. Replace the RAM expansion module door.

CAUTION: This procedure will format the hard disk drive and erase all data on the disk. Be sure to back up all data from your hard disk before you begin this procedure. After the hard disk drive is formatted, you’ll need to reinstall any applications.

1. Back up all data from your hard disk.

2. If you wish to install additional RAM, do so now.

3. Connect the AC adapter to the computer.

4. Insert the Recovery CD in the CD-ROM (or DVD) drive. (If your system came with two Recovery CDs, insert Disc 1.)

5. Restart the computer, and when you see the HP logo, press Esc.

6. Select CD-ROM/DVD Drive as the first boot device, and press Return to continue.

7. If you want to choose a nondefault partition size, select the Advanced menu and select a size from the Hibernate Partition Size drop-down list.

8. If you want to create a hibernate partition without recovering the operating system, select the “Do not load operating system” checkbox and select one of the partition options.

9. Choose Continue.

10. Click OK to begin. If your system came with two Recovery CDs, you may be prompted to insert Disc 2 during the partitioning process.

11. When you are prompted to reboot your computer, remove the Recovery CD and press Ctrl+Alt+Delete.

12. Follow the onscreen instructions for setting up Windows.

13. When Windows setup is complete, reinstall any applications and restore backed-up data.

1. Important. Back up the contents of your hard disk drive to floppy disks, tape, or a network drive. While your computer is being repaired, the hard disk may be replaced or reformatted.

2. Please remove the following before you send your computer for service:

• PC cards

• AC adapter and power cord

• CDs in the CD player

• floppy disks in the floppy disk drive

3. When shipping your computer, please use the original product packaging or other substantial packaging in order to avoid damage in transit. Make sure to wrap at least 3 inches of protection around the unit.

If the screen on your HP PAVILION N5D is blank, try the following:

• Try pressing Fn+F2 (for TFT screens) or Fn+F4 (for HPA screens) to increase the brightness.

• Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.)

• If the computer is cold, allow it to warm up.

Check whether the display resolution is set to its default setting—800×600 for 12″ TFT and 13″ HPA displays or 1024×768 for 13″, 14″, and 15″ TFT displays.

1. Click Start, Settings, Control Panel.

2. Double-click Display.

3. Click the Settings tab.

If part of the Windows desktop is not visible and you have to scroll to see the taskbar, your display resolution may be set to a higher resolution than your display is capable of showing.

1. Click Start, Settings, Control Panel.

2. Double-click Display.

3. Click the Settings tab.

4. Move the Screen area arrow to 800×600 pixels if you have a 12″ display, or 1024×768 if you have a 13″, 14″, or 15″ display.

5. Click OK.

If an external display connected to your HP PAVILION N5D is not working, try these steps:

• Check the connections.

• Press Fn+F5 in case the external monitor was disabled. (Do this three times to return to the state you started from.)

• The external monitor may not be detected. In the BIOS Setup utility, try setting Video Display Device to LCD/CRT in the Main menu.

If your HP PAVILION N5D turns off immediately after turning on, the battery power is probably extremely low. Plug in the AC adapter or insert a newly charged battery.

The HP PAVILION N5D beeps for 15 seconds when the battery is low. Save your work, shut down Windows immediately, and insert a charged battery or plug in the AC adapter.

If your HP PAVILION N5D has a short operating time, try these tips:

• Try conserving power by setting power timeouts to shorter periods. In Windows, you can adjust these settings in the Power Management (or Power Options) Properties window in Control Panel.

• If you are running any applications with an automatic save feature, such as MS Word for Windows, you can extend the save time or disable this feature to reduce hard disk access.

• If the operating time has become shorter and the battery is more than a year or two old, you may need to replace the battery.

• Set the display brightness to the lowest comfortable level.

• Heavy modem use can affect battery operating time.

• PC card use can affect battery operating time.

If the battery for your HP PAVILION N5D doesn’t charge, follow these troubleshooting steps:

• Make sure the AC adapter is plugged into the power source and that the light on the adapter is on.

• If you’re using a power strip, remove the AC adapter from the power strip and plug it directly into a wall outlet.

• Check that the battery is fully installed and locked in place.

• Turn off the computer, then check that the battery contacts are clean and that the AC adapter cables are fully plugged in.

• Move the computer away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. An elevated battery temperature prevents charging.

• If another battery is available, try it.

• If another AC adapter is available, try it.

If your HP PAVILION N5D computer stops responding:

• Press Ctrl+Alt+Del to end the application that is not responding.

• Slide the power switch to the left, hold it for at least five seconds, and release it to turn off the computer. Then slide the power switch again to turn the computer back on.

• If nothing happens, insert a paper clip into the system-off button on the left side of the computer. Then slide the power switch to turn the computer on.

If your HP PAVILION N5D doesn’t respond when you try to turn it on:

• Connect the AC adapter.

• Slide the power switch to try turning on the unit.

• Use the system-off button to reset the computer.

• If you get no response, remove the battery and AC adapter, remove any PC cards, and undock the computer—then plug in the AC adapter and try resetting.

If your HP PAVILION N5D doesn’t boot from battery power, try the following:

• Make sure the battery is properly inserted and fully charged.

• Check battery contacts.

• If another battery is available, try it.

If your HP PAVILION N5D doesn’t boot from the floppy disk drive, check the boot order in the BIOS Setup utility.

1. Click Start, Shut Down, Restart.

2. When you see the HP logo, press F2 to start the BIOS Setup utility.

3. Tab to the Boot menu. The default boot order is (1) Hard Drive, (2) Floppy Drive, and (3) CD-ROM/DVD Drive.

4. Select Floppy Drive for first boot device.

5. Exit the BIOS Setup utility.

In Windows, the HP PAVILION N5D can take a minute or longer to resume when a network card is installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display. As soon as the hardware has been reinitialized, the Windows desktop will appear.

Your system may hang if you dock or undock your HP PAVILION N5D while you are in the process of going on standby or resuming the computer. Make sure your computer has completely finished going on standby or completely resumed before you dock or undock it.

To run the DiagTools diagnostic test on your HP PAVILION N5D:

1. Reboot the computer and, when you see the HP logo, press F10.

2. When you see the initial diagnostics screen, press F2 twice to continue.

3. When the hardware detection finishes, check the list of detected hardware. If a device is not detected or fails its test, it may be configured incorrectly in the BIOS.

4. Press F2 twice to run the basic hardware test.

5. If you want to run additional hardware tests, press F2 twice. From the advanced test screen, select and run the appropriate tests. Use the following keys to run tests:

• Enter: Runs the highlighted test.

• F5 or Space: Marks or unmarks the highlighted test.

• F6: Marks or unmarks all tests in the current menu.

• F7: Marks or unmarks all tests in all menus.

6. When you have finished running advanced tests, press Esc to exit.

7. If you want to view or save system and test information, press F4 repeatedly to create a Support Ticket log file. (You will need a blank floppy disk to save the Support Ticket or you can save it on the hard disk by following onscreen instructions.)

8. If you want to view the Support Ticket, press F7.

9. Press F3 twice to exit and reboot.

CAUTION: This procedure will format the hard disk drive. After the hard disk drive is formatted, you’ll need to reinstall any applications. Reformatting the hard disk drive will erase all data on the disk.

1. Back up all data from your hard disk.

2. Connect the AC adapter to the computer.

3. Insert the bootable Recovery CD in the CD-ROM drive.

4. Reboot and, when you see the HP logo, press F2.

5. Select the CD-ROM drive as the first boot device and reboot.

The recovery process can take about 10 or 15 minutes. Do not interrupt the process or unplug the AC adapter until the process is completed.

WARNING: Handle the hard drive by its edges only, since static electricity can permanently damage computer parts. Before touching the interior of the computer, discharge static electricity by touching the metal shielding around the connectors on the rear of the computer.

1. Shut down the computer, unplug the AC adapter, and remove the battery.

2. Close the display, and from the rear of the computer remove the two Phillips screws from the back of the plastic hinge covers.

3. Lean the display backward as far as possible, so that it is out of the way.

CAUTION: Do not touch metal surfaces inside the computer until they have cooled off, especially if the computer has just been running.

4. Carefully pry up the plastic cover above the keyboard at the hinges, using a flathead screwdriver, and remove it.

5. Unscrew the four Phillips screws at the top of the keyboard. (They remain attached to the keyboard.)

6. Slide the keyboard backward to detach it, then tilt it forward and turn it upside down. (Keep the keyboard cable attached.)

7. Unscrew the four Phillips screws from the sides of the hard disk drive case. (They remain attached to the case.)

8. Tilt up the rear of the hard disk drive case and, pulling gently by the strap, detach it from the connector and lift it out of the computer.

1. Unplug the AC adapter and remove the battery.

2. Close the display, and from the rear of the computer remove the two Phillips screws from the back of the plastic hinge covers.

3. Lean the display backward as far as possible, so that it is out of the way.

4. Carefully pry up the plastic cover above the keyboard at the hinges, using a flathead screwdriver, and remove it.

5. Unscrew the four Phillips screws at the top of the keyboard. (They remain attached to the keyboard.)

6. Slide the keyboard backward to detach it, then tilt it forward and turn it upside down. (Keep the keyboard cable attached.)

7. Important. Move the wires to the left of the drive location out of the way.

8. Tilt up the rear of the hard disk drive you want to install and—rocking it carefully side to side—push the drive forward into the connector.

9. Fasten the hard disk drive with the four attached Phillips screws in the sides of the case.

10. Tilt the keyboard back, slide the flanges on the front edge forward into the slots, and fasten the keyboard with the four attached Phillips screws at the top.

11. Replace the plastic cover that is above the keyboard, front edge first.

12. Hold both hinge covers and snap the plastic cover in place. If necessary, push downward at each end of the cover to secure it.

13. Close the display and replace the two screws at the rear of the hinge covers.

14. Insert the battery, connect the AC adapter, and press the reset button.

15. If necessary, restore the original Windows software and operating system with the Recovery CD.

Follow these safety guidelines for the battery in your HP PAVILION N5D:

• To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts.

• Do not disassemble. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water.

• Handle a damaged or leaking battery with extreme care. If you come in contact with the electrolyte, wash the exposed area with soap and water. If it contacts the eye, flush the eye with water for 15 minutes and seek medical attention.

• Do not expose the battery pack to high storage temperatures, above 60° C (140° F).

• When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries.

• Do not charge the battery pack if the ambient temperature exceeds 45° C (113° F).