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What safety precautions should I follow when using the HP DESIGNJET Z6200 PHOTO printer?
The following precautions ensure the proper use of the HP DESIGNJET Z6200 PHOTO printer and prevent it from being damaged. Follow these precautions at all times.
• Use the power supply voltage specified on the nameplate. Avoid overloading the printer’s electrical outlet with multiple devices.
• Ensure that the printer is well-grounded. Failure to ground the printer can result in electrical shock, fire and susceptibility to electromagnetic interference.
• Do not disassemble or repair the printer yourself. Contact your local HP Service Representative for service.
• Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the power cord. A damaged power cord can cause fire or electric shock. Replace a damaged power cord with an HP-approved power cord.
• Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of the printer. Doing so can cause fire, electric shock or other serious hazards.
• Turn off the printer and unplug the power cable from the power outlet in any of the following cases:
• When you place your hands inside the printer
• If there is smoke or an unusual smell coming from the printer
• If the printer is making an unusual noise not heard during normal operation
• If a piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal parts of the printer
• During a thunderstorm
• During a power failure
What are the functions of the components on the front panel of the HP DESIGNJET Z6200 PHOTO printer?
The front panel of the HP DESIGNJET Z6200 PHOTO has the following components, starting with the four direct-access keys:
1. Trigger media loading.
2. View information key. By pressing this key repeatedly, you can see information about all loaded papers, about the printer’s connection to the computer, about the printer’s ink level and about the printhead status.
3. Pause printing key pauses printing immediately. Press the key again to restart printing. This can be useful, for instance, when you want to change or load a roll.
4. Form feed and cut key.
5. Front-panel display: displays errors, warnings and information on using your printer.
6. Back key: to go to the previous step in a procedure or interaction. To go to the upper level, or leave the option in the menu, or when given an option.
7. Menu key: press to return to the main menu of the front-panel display. If you are already on the main menu it will display the status screen.
8. Down key: to go down in a menu or option, or to decrease a value, for example when configuring the front-panel display contrast or the IP address.
9. Power key: to turn the printer off or on, it also has a light to indicate the printer’s status. If the power key light is off the printer is off. If the power key light is blinking green, the printer is starting up. If the power key light is green on, the printer is on. If the power key light is amber on, the printer is in standby. If the power key light is blinking amber, the printer needs attention.
10. Cancel key: to abort a procedure or interaction.
11. Up key: to go up in a menu or option, or to increase a value, for example when configuring the front-panel display contrast or the IP address.
12. OK key: to confirm an action while in a procedure or interaction. To enter in a submenu in the menu. To select a value when given an option. If the status screen is displayed, this key takes you to the main menu.
13. Status light: indicates the printer’s status. If the status light is solid green, the printer is ready. If it is flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing amber, the printer needs attention.
How should I respond to front-panel error messages and codes on my HP DESIGNJET Z6200 PHOTO printer?
If an error message appears on the front panel of your HP DESIGNJET Z6200 PHOTO printer that is not included in this list, and you are in doubt about the correct response, turn off the printer and then turn it back on. If the problem persists, contact HP Support. The following table provides recommendations for specific error messages and codes.
| Error message or code | Recommendation |
|---|---|
| [Color] cartridge has expired | Replace the cartridge. |
| [Color] cartridge is missing | Insert a cartridge of the correct color. |
| [Color] cartridge is out of ink | Replace the cartridge. |
| [Color] cartridge is incorrect | Replace the cartridge by a supported one in this region. |
| [Color] printhead #[n] error: please remove | Remove the incorrect printhead and insert a new printhead of the correct type (color and number). |
| [Color] printhead #[n] error: replace | Remove the non-functional printhead and insert a new printhead. |
| Faulty cartridge. Replace [color] cartridge | Replace the cartridge. |
| PDL Error: Ink system not ready | Clean the printheads. |
| Replace [color] cartridge | Replace the cartridge. |
| Reseat [color] cartridge | Remove and reinsert the same cartridge. |
| 26.n.01 (where n = the ink cartridge number) | Remove ink cartridge n and reinstall it in the printer. If the error persists, replace the ink cartridge. If the problem persists, contact HP Support. |
| 29.01 | The maintenance cartridge is not inserted correctly. Open the maintenance cartridge door on the right side of the printer, make sure that the maintenance cartridge is correctly seated, and then close the door. If the problem persists, replace the maintenance cartridge. If the problem persists, contact HP Support. |
| 32.1.01 | A take-up reel error has occurred. Make sure that the paper is adequately taped to the take-up reel spindle core, and then make sure that the winding direction is correctly set. |
| 32.2.01 | The take-up reel cannot be detected. Make sure that the take-up reel sensor cable is correctly connected. |
| 63.04 | An input/output problem has occurred with the network card. Try the following remedies: • Make sure that the network cable is correctly connected to the network card. • Verify that your printer firmware is up to date. If the problem persists, contact HP Support. |
| 81.01, 81.03, 86.01 | Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If the paper has jammed and is restricting the movement of the drive roller, lift the paper load lever and clear the obstruction. If the problem persists, contact HP Support. |
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