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How does the HOTLOGIC HL800 heat meals?

The HOTLOGIC HL800 is designed to heat your meal using conduction heating. This method requires 45 – 90 minutes to achieve proper serving temperatures. Conduction heating allows the HOTLOGIC HL800 to thoroughly and evenly heat your meal without cold or hot spots and maintain your meal’s moisture. When your meal has finished its heating cycle, the unit will hold it at a pathogenic safe serving temperature for several hours, so your meal is ready to serve when you are ready to eat. This means you can put your meal into the HOTLOGIC HL800 in the morning and it will be ready for your lunch break whenever you are ready.


What is the Smart Shelf technology in the HOTLOGIC HL800?

The HOTLOGIC HL800 uses Smart Shelves, a technology that combines conduction heating with a microprocessor to eliminate the need for buttons, switches, and timers. Each Smart Shelf is independently monitored and controlled. When you place a cold meal in the HOTLOGIC HL800, the Smart Shelf detects it and automatically starts the heating cycle. The Smart Shelf monitors the meal, applying enough heat to maintain a safe temperature but not so much heat that it breaks the meal’s seal and drives out moisture and taste. Once the heating cycle is finished, the Smart Shelf will continue to apply heat to maintain a safe serving temperature for several hours.


How do I unpack my new HOTLOGIC HL800?

1. Cut the packaging tape and open the top flaps of the shipping box.

2. With the flaps open, carefully flip the box upside down onto a countertop.

3. Carefully lift the box upward, sliding it off the HOTLOGIC HL800.

4. Remove the remaining packaging materials from around and inside the unit and store them with the box.

Important: Keep the original shipping box and packaging material in case you need to ship the HOTLOGIC HL800.


How do I turn on the HOTLOGIC HL800 and what do the lights mean?

To plug in and turn on your HOTLOGIC HL800:

1. Plug the HOTLOGIC HL800 into a standard 3-prong, grounded, 110V wall outlet.

2. Flip the power switch to the ON position.

The HOTLOGIC HL800 will then run a quick start-up light check:

– RED lights for 1 second.

– BLUE lights for 1 second.

– A pulsing RED light indicates a Smart Shelf has entered power-save mode and is ready to accept a meal.

– If a Smart Shelf is below room temperature, it will have a solid BLUE light, indicating that it is in Warm-Up mode and not ready to accept a meal.


Does the HOTLOGIC HL800 need to warm up before use?

Yes, after the HOTLOGIC HL800 has been turned on, the unit may require a few moments to warm-up and normalize the temperature of all the Smart Shelves. This process usually takes 1-2 minutes. During this time the Smart Shelves will display a solid BLUE light, indicating the unit is in Warm-Up mode and not ready for a meal.

The warm-up cycle is complete when all the Smart Shelves display RED lights. Do not load any meals in the HOTLOGIC HL800 until the warm-up cycle is complete for all Smart Shelves.


What is the step-by-step process for heating a meal in the HOTLOGIC HL800?

1. Place a single, frozen or refrigerated prepackaged meal or leftover container on an empty RED Smart Shelf. The Smart Shelf will turn BLUE, indicating that your meal is heating. The Smart Shelf will turn RED when your meal’s heating is complete. Your meal will then be held at a pathogenic safe serving temperature until you are ready to eat.

2. Remove your meal and enjoy!

Notice: Heating time will vary based on the size of the meal. Most meals will complete in 45 – 90 minutes.


What are the main usage tips for the HOTLOGIC HL800?

– The HOTLOGIC HL800’s door must be closed for it to operate correctly.

– CAUTION: Liquid based meals (soups, chili’s, stews, etc.) may be very HOT when removed from the unit.

– Make sure your meal is centered on the Smart Shelf and that the bottom of the meal has the maximum possible contact with the Smart Shelf’s heated surface.

– For best results, a meal should be cold when placed on an empty RED Smart Shelf. A cold meal will be quickly recognized and the heating cycle will start.

– Do not pierce the top plastic film on a prepackaged meal. The HOTLOGIC HL800 works best when the seal remains intact.

– If using plastic, air-tight food containers for reheating leftovers, ensure that the lid is securely sealed to the container.

– Allow additional time for frozen meals of thickness greater than 1″. Always check a meal for proper temperature before consuming.


What types of containers can I use in the HOTLOGIC HL800?

A variety of container materials will work and are safe to use with the HOTLOGIC HL800. Plastic, Aluminum, Glass and Paper based packaging will work, provided the package is sealed with plastic wrap, aluminum foil, or a lid.

For best results, we recommend that any container used with the HOTLOGIC HL800 have a flat bottom surface. A flat bottom surface provides the best contact with the Smart Shelf and will ensure the greatest amount of heat will be transferred into the meal.


What should I do if a paper container is sticking to the Smart Shelf of my HOTLOGIC HL800?

If paper meal boxes are sticking to the metal heated surface of a Smart Shelf, you can either remove the meal from the paper packaging and place the meal directly on the Smart Shelf, or place a piece of wax paper (or similar) between the Smart Shelf and the bottom of the meal to prevent the paper packaging from sticking to the Smart Shelf surface.


What are the important usage guidelines for the HOTLOGIC HL800?

Please observe the following items:

– For indoor use only.

– Do not stack units more than two high.

– Keep away from drafts and air vents.

– Do not touch a Smart Shelf’s heated surface when loading or unloading a meal.

– Do not hang on the doors or attempt to lift the HOTLOGIC HL800 using the doors.

– Do not modify the HOTLOGIC HL800’s power cord plug to fit into a non-grounded outlet.

– Do not use with a damaged power cord or plug.

– Do not unplug the unit by pulling on the power cord.

– Do not allow children to play or climb on or around the HOTLOGIC HL800.

– Do not use for any purpose other than what is stated in this manual.

– Turn unit power off using the power switch prior to unplugging.

– Do not power wash or hose down the HOTLOGIC HL800.


How should I clean my HOTLOGIC HL800?

Turn the power off, unplug the unit and allow it to cool to room temperature before cleaning.

Use a soft, damp cloth or paper towel and a mild cleanser (if needed) to clean surfaces.

Do not use bleach, ammonia, or petroleum based cleaners as they may damage the HOTLOGIC HL800’s polycarbonate doors or Smart Shelf frame.

Do not spray cleaner directly on surfaces to be cleaned. Spray cleaner into a cloth, then clean the surfaces.

WARNING:

– DO NOT submerge in water or wash-down any component of the HOTLOGIC HL800.

– DO NOT use abrasive or harsh cleaners on the HOTLOGIC HL800.

– DO NOT use abrasive scrub pads on the HOTLOGIC HL800.


What are the product specifications for the HOTLOGIC HL800?

HL800
Width: 22.75″
Height: 15.00″
Depth: 12.625″
Power: 110VAC
Colors: Black/Silver
Finish: Stainless Steel, Polycarbonate, HDPE
Shelves: 8
Weight: 47 lbs.

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