GIGASET A690IP (01) PDF MANUAL


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PDF Content Summary: A690IP - AS690IP The most up-to-date user guide can be found at gigaset.com/manuals Contents 2 Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Setting up an IP account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Using the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Switch the handset on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Lock/unlock the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Menu navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Handsfree mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Muting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Call/message lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Message list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Local directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Private online directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Gigaset.net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Enabling/disabling a network mailbox / Entering a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Playing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Assigning key 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Additional functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Baby monitor (Room monitoring) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Blocking of unwanted calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 SMS (text messages) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Managing email messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Extending the functionality of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Multiple handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Repeater support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Operation with a PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Country and language (if available) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Tones and signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Start web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Carry out initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Info Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Status of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Customer Service & Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Manufacturer warranty (Middle East) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Service Centres (Middle East) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Manufacturer‘s advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Open Source Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Character set tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Licence texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Not all functions described in the user guide are available in all countries or from all network providers. Contents 3 Overview Overview Handset 1 Status bar ( p. 18) Icons display current settings and operating status of the telephone 2 Time ( p. 53) 3 Display keys and functions ( p. 17) Various functions, depending on the operating situation Setting the display language ( p. 12) 4 Menu 531 12:05 267891011412 4 Message key Access to the call and message lists; flashes: new message or new call 5 Talk key / Handsfree key Accepting call; selecting displayed number; open redial list ¥ Press briefly Start dialling ¥ Press and hold 6 End call key / On/Off key End call; Cancel function; one level back ¥ Press briefly Back to idle mode, switch handset on/off ¥ Press and hold 7 Control key ( p. 16) Open menu; mute; Open directory; Adjust volume; Make internal calls; Navigate in menus and entry fields 8 Key 1 Call network mailbox ¥ Press and hold 9 Recall key Consultation call (flash) ¥ Press and hold 10 Hash key / Lock key Lock/unlock the keypad; enter a dialling pause ¥ Press and hold Toggle between upper/ lower case and digits ¥ Press briefly 11 Star key Switching the ringtone on/ off ¥ Press and hold Switch from pulse dialling to tone dialling ¥ Press briefly 12 Microphone If multiple functions are listed, the button function depends on the situation. The colour and shape of your device may be different from the illustration.

Base A Registration/paging key Locate a handset (paging); Show IP address on handset Press briefly Register a handset Press and hold Lights up: LAN connection active (phone is connected to router) Flashes: Base station in registration mode The colour and shape of your device may be different from the illustration. A Overview 5 Overview 5 Overview 5

Overview Symbols used in the user guide Icons Warnings, the non-adherence to which can result in damage to devices or personal injury. Important information regarding function and appropriate handling or functions that could generate costs. Prerequisite for carrying out the following action. Additional helpful information. Buttons Talk/Handsfree key Hash key End call key Star key Control key Recall key to Digit/letter keys Menu, OK Display keys Procedures Example: Enabling/disabling Auto Answer: ¤ Menu Settings OK Telephony OK Auto Answer OK ( = enabled) Step Actions required ¤ Menu Press the Menu display key. ¤ Settings ¤ OK 6 Use the control key to navigate to entry Settings. Press OK to confirm. The Settings submenu is opened. ¤ Telephony ¤ OK Select the Telephony entry using the control key . Press OK to confirm. The Telephony submenu is opened. ¤ Auto Answer Select the Auto Answer entry using the control key . ¤ OK Enable or disable it using OK. Function is enabled .

Safety precautions Read the safety precautions and the user guide before use. The device cannot be used in the event of a power failure. In case of a power failure it is also not possible to make emergency calls. If the LAN or Internet connection is down, functions that require an Internet connection are not available, such as Internet telephony (VoIP), online directories and the Info Center. You are able to make and receive calls if the phone is connected to an analogue landline. Emergency numbers cannot be dialled if the keypad/display lock is activated! Use only rechargeable batteries that correspond to the specification (see list of permitted batteries gigaset.com/service). Never use a conventional (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced. The handset must not be operated if the battery cover is open. Do not use the devices in environments with a potential explosion hazard (e.g. paint shops). The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms. Use only the power adapter indicated on the device. Whilst charging, the power socket must be easily accessible. Use only the cables supplied for fixed line and LAN connection and connect these to the intended ports only. Remove faulty devices from use or have them repaired by our Service team, as these could inter- fere with other wireless services. Do not use the device if the display is cracked or broken. Broken glass or plastic can cause injury to hands and face. Send the device to our Service department to be repaired. Do not hold the rear of the handset to your ear when it is ringing or when speaker mode is acti- vated. Otherwise you risk serious and permanent damage to your hearing. The phone may cause interference in analogue hearing aids (humming or whistling) or cause them to overload. If you require assistance, please contact the hearing aid supplier. Keep small cells and batteries, which can be swallowed, out of the reach of children. Swallowing a battery can lead to burns, perforation of soft tissue and death. Severe burns can occur within 2 hours of swallowing. In the case of a swallowed cell or battery, seek medical care immediately. Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery. If you use a medical device (e.g. a pace- maker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product see "Technical data"). Safety precautions 7

Getting started Getting started Package contents • One base station, one power adapter for the base station, one phone cable, one LAN cable, • One handset, two batteries, one battery cover, one charging cradle with power adapter • One user guide The base and charging cradle are designed for use in closed, dry rooms within a temperature range of +5°C to +45°C. Position the base on a level, non-slip surface at a central point in the flat or house. The device's feet do not usually leave any marks on surfaces. However, due to the multi- tude of different varnishes and polishes used on furniture, contact marks on the surfaces cannot be completely ruled out. Never expose the telephone to heat sources, direct sunlight or other electrical devices. Protect your telephone from moisture, dust, corrosive liquids and vapours. This device is only suitable for a maximum installation height of 2 m. Base station Connecting to the mains power supply ¤ Insert the power cable of the power adapter into the upper connection socket at the rear of the base station. ¤ Push both cables into the appropriate cable channels . ¤ Insert the power adapter into the power socket . Only use the supplied network cable. The network cable must always be connected in order to function, as the phone will not operate without a power supply. 8 1 2 3 1 3 2

Connecting the phone cable and connecting to the Internet You establish a phone connection over the landline connection on the router or using a LAN connector on the router depending on the contract with your phone provider. You must connect the phone to the router for Internet telephony (VoIP), and access to the Internet and home network. For the connection: a router connected to the Internet. For Internet telephony: a broadband Internet connection (e.g. DSL) with a flat rate. ¤ For the landline connection: Plug the phone cable into the socket and connect it to the landline connector on your router . ¤ For Internet telephony and Internet connection: Connect one plug of the Ethernet cable provided into the LAN socket on the side of the base . Insert the second jack of the Ethernet cable into a LAN socket on the router . ¤ Push the cables into the cable channels provided. Only use the supplied phone cable. The pin connections on telephone cables may vary. As soon as the cable between the telephone and the router is plugged in and the router is switched on, the key on the front of the base station lights up (paging key). You can now make calls over the landline or Internet, and you can be called. The phone is connected to the Internet. 2 4 1 2 3 4 1 3 Getting started 9

Getting started 10 Data protection notice When the device is connected to the router, it will automatically contact the Gigaset Support Server. It will send the following device-specific information daily: • Serial number/item number • MAC address • Private IP address for the Gigaset in the LAN/its port numbers • Device name • Software version On the support server, this information is linked to the existing device-specific information: • Gigaset.net phone number • System-related/device-specific passwords Further information about the data stored in relation to the Gigaset.net Service can be found at: gigaset.net/privacy-policy

Handset Connect the charging cradle ¤ Connect the flat plug of the power adapter ¤ Plug the power adapter into the socket To remove the plug from the charging cradle again: ¤ Press the release button . ¤ Pull out the plug . Setting up the handset for use The display is protected by a plastic film. Please remove the protective film. Inserting the batteries Only use rechargeable batteries, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be damaged beyond repair or the batteries could explode. The device could also malfunction or be damaged as a result of using batteries that are not of the recom- mended type. ¤ Insert the batteries with the polarity in the right direction (refer to the picture for +/- positions). Charging the batteries ¤ Fully charge the batteries in the charging slot prior to initial use. The batteries are fully charged when the battery icon disappears from the display. ¤ Fit the battery cover from the top. ¤ Push the cover closed until it clicks into place. To re-open the battery cover: ¤ Grip the notch on the cover and slide it down- wards. Batteries can heat up during the charge process. This is not dangerous. Over time, the charging capacity of the batteries will decrease for technical reasons. Handsets contained in the package have already been registered to the base. If a handset has not been registered however, please register it manually ( p. 50). 12 3 4 1 2 3 4,5h Getting started 4 11

Getting started 12 Changing the display language You can change the display language, if the phone has been set to an incomprehensible language. ¤ Menu Press the keys slowly in succession . . . the language set (e.g. English) is displayed ¤ Select a different language: Press the control key until the language required is selected on the display, e.g. Français OK ( = selected) Setting date and time Set the date/time so that the correct date and time can be assigned to incoming calls and to enable the alarm to be used. ¤ Menu Settings OK Date and Time OK Enter the date (day, month and year) in 8-digit format OK Enter the time (hours and minutes) in 4-digit format OK (Display: Saved) Moving the input position to the left or right: Press the control key to the left/right

Setting up an IP account So that you are able to make calls via the Internet (VoIP), you must have at least one IP account with an Internet telephony provider. You can register using the access details you receive from your provider (user name, authentication name, password, etc.) or using an auto-configuration code (activation code). To register the phone with your provider, please use: • The VoIP wizard on the handset • Or the web configurator on a PC or tablet ( p. 62) You can configure up to six IP accounts. Registering using the VoIP wizard on the handset ¤ Press the Message key Yes . . . the wizard starts . . . scroll through the displayed text OK If the wizard does not start properly or you have terminated it: Start the VoIP wizard using the handset menu ¤ Menu Settings OK Telephony OK VoIP Wizard OK If New firmware available. is shown on the display, there is a firmware update available for your phone. To update firmware: Yes . . . the new firmware is loaded (takes approx. 6 mins.) The Message key will then flash again. ¤ To start configuration: Press the Message key . The display shows the first of the possible IP accounts (IP 1 to IP 6). ¤ Use to select the required account . . . Accounts already configured are marked with OK . . . Prompt Do you have auto conf code? is displayed Registration using an authentication name and password: Registration using an activation code: ¤ ¤ No Yes If no Internet connection can be established, a corresponding error message will be generated. For more information, see "Questions and answers" Appendix ¤ Terminate the VoIP wizard: OK . . . The VoIP wizard will close Troubleshoot if necessary Open the wizard again later via the menu to configure the IP account. Getting started 13

Getting started Registration using user data The wizard establishes a connection to the Gigaset configuration server on the Internet. Various profiles with general configuration data for different providers can be downloaded here. Select provider A list of countries is loaded. ¤ . . . Use to select the country in which you want to use the phone OK . . . a list of providers in this country is displayed . . . use to select provider OK . . . the general configuration data for your provider is downloaded and stored in the phone If your provider does not appear in the list: Terminate the wizard: Press and hold the End call key . . . the handset returns to idle status . . . set up the IP account using the web configurator ( p. 63) Entering user data for your IP account You are required to enter your personal access data for your IP account, e. g. Name, Password, . . . (depending on the provider). ¤ Enter registration data confirm each entry using OK Pay attention when entering access data, as it is case sensitive. ¤ To switch between lowercase, uppercase and number entry mode: Press the key ¤ To delete incorrectly entered characters: Press the display key ¤ To navigate within an entry field: Press right/left on the control key Message on successful transfer: Your IP account is registered at your provider Registration using an activation code ¤ . . . use to enter the auto configuration code (max. 32 characters) OK . . . all data required for IP telephony is loaded directly from the Internet onto your phone Message on successful transfer: Your IP account is registered at your provider The configuration file is transferred via a secure connection (TLS authentication). If the TLS authentication fails, the Message key flashes . ¤ . . . the message Certificate error - Please check your certificates in the Web configurator. is displayed end display: press the right Display key Further information on the error can be found on page Security of the web configurator. If the configuration file fails to download (e.g. because the configuration server is not available), the phone keeps trying to establish a connection until the file is downloaded successfully to the phone. The fixed line connection is assigned to the handsets as a send connection. Please change the send connection to make calls over the Internet. For this, use the connection assistant (it is started automatically) or the web configurator ( p. 64). 14 Send and receive connections Assign the available phone connections (fixed line network, Gigaset.net and up to six IP connections) to the end devices as receive and, where necessary, send connections. End devices are the registered handsets. • Receive connection: Phone numbers you may be called on. Incoming calls are forwarded to the end devices for which the relevant connection is assigned as receive connection. • Send connection: A line that you use for an outgoing call. The corresponding number will be transferred to the recipient. You can assign each end device a number or the associated connection as a send connection. Each connection (number) of your phone can be both a send as well as a receive connection and can be assigned to several end devices. Default assignment • All configured connections are assigned to the handsets as receive connections on delivery. • The fixed line network connection is assigned to the handsets as a send connection. If you have no fixed line network connection, no send connection is assigned. The connection assistant is started automatically. Select handset Connections for INT 1: ¤ Answer question Assign connect. to INT1? with Yes Connections for other handset : ¤ Answer question Assign connect. to INT1? with No . . . The handset with the next highest number is offered You can now change the default assignment one after the other for all registered handsets. Changing the assignment As soon as you have selected a handset, the receive connections assigned are displayed, e.g. IP1, Fixed Line, Gigaset (for Gigaset.net). ¤ Use to scroll through the list ¤ Edit . . . The first receive connection is displayed Use Yes or No to select (Yes = Calls to this connection are forwarded to the handset) Select the connection and configure a setting Once you have assigned all receive connections: Confirm the settings with OK ¤ Continue with OK . . . The send connection assigned is displayed. ¤ Edit Use to select the connection OK Your phone is now ready for use. Getting started 15 Using the phone Using the phone Switch the handset on and off Switching on: ¤ When the handset is switched off, press and hold the End call key Switching off: ¤ When the handset is in idle mode, press and hold the End call key If you place a deactivated handset into the charging slot, it will automatically activate itself. Lock/unlock the keypad The keypad lock prevents any accidental use of the phone. Lock/unlock the keypad: Press and hold Keypad lock enabled: The symbol is shown on the display If a call is indicated on the handset, the keypad automatically unlocks and you can accept the call. It then locks again when the call is finished. It is also not possible to call emergency numbers when keypad lock is enabled. Control key The control key enables you to navigate the menus and input fields, and also to call up certain functions depending on the situation. In the description below, the side of the control key is marked with an arrow (up, down, left, right) that must be pressed in the different operating situations, e.g. for “press right on the control key”. In idle mode During a conversation Open the menu Mute the microphone Select audio settings Adjust the loudspeaker volume for receiver and handsfree mode Open the directory Open the directory Make internal call / Open list of handsets Initiate an internal consultation call 16 Display Display keys The display keys perform a range of functions depending on the operating situation. ► Press the display key . . . Function shown in display above. Open the main menu / submenu Confirm menu function / save entry Back one menu level Delete character by character to the right Access the call list / message list Changing the assignment of the right display key in idle mode ► Press and hold the right-hand display key . . . The list of possible key assignments is opened Select function OK Display functions accessed from the control key Use to scroll up/down and set the volume Move the cursor left and right with Menu Menu Menu Menu Menu OK OK OK Current display key functions Display keys Using the phone 17 Using the phone Status bar Icons display current settings and the status of the phone. Keypad lock activated Ringtone deactivated Radio contact between the base and handset Good to poor No reception ECO DECT mode No Radiation enabled Battery charge level 0 - 10% 11 - 33% 34 - 66% > 66% The symbol is shown at the front during the charge process. Flashing Battery almost flat (less than 10 minutes of talk time) Menu navigation The functions of your phone are displayed in a menu comprising several levels. Menu tree: p. 83 ¤ When the phone is in idle, press the Display key Menu or the control key (right) . . . the menu opens ¤ Use the control key to scroll to the function required Confirm with OK Back one level: ¤ Press the key or briefly press the End call key Return to idle: ¤ Press and hold the End call key The display automatically returns to idle mode after two minutes of inactivity. 18 Making calls Making a call ¤ Enter the number Press the Talk key . . . The number is dialled To change the receiver volume during a call: Use to set the volume Ending a call / cancelling dialling: Press the End call key The number is selected via the send connection (line) set for the handset. To use another line: ¤ Press and hold the Talk key Select the line Dial Enter the phone number . . . The number is dialled about 3 seconds after the last digit is entered Dialling from the directory ¤ Open the directory with Scroll to the required entry Press the Talk key Or ¤ Open the directory with Enter the first letter of the name . . . The first entry matching the input is displayed Scroll as needed to the entry required Press the Talk key Dial from a public directory or the Gigaset.net directory: ¤ Press and hold the Control key . . . The available public directories are displayed Select the directory OK Dialling from the redial list The list contains the 10 numbers last dialled with the handset. ¤ Press briefly Select entry Managing entries in the redial list ¤ Press briefly Select Menu Select function OK Possible functions: Use Number / Copy to Directory / Delete Entry / Delete List Dialling from the call list Open the call list: Press the Display key Call List OK ¤ Scroll to the required entry and press the Talk key Dialling with speed dial key Entries from the directory are assigned to keys 2 to 9. ¤ Press and hold the quick dial key to which the required number is assigned Making calls 19 Making calls One touch call A predefined number is dialled by pressing any key. This allows children, who are unable to enter a number, to call a certain number for example. Enabling one touch call mode: ¤ Menu Call Manager OK One Touch Call OK Activation OK Enter the number or use to take it from the directory OK ( = enabled) Make a one touch call: Cancel dialling: End one touch call: ¤ ¤ ¤ Press any key . . . the saved number is dialled Press the End call key Press and hold the key Accepting a call The handset indicates an incoming call by ringing and by a display on the screen. ¤ Press the Talk key Function Auto Answer enabled: Simply take the handset out of the charging slot Enabling function Auto Answer: ¤ Menu Settings OK Telephony OK Auto Answer OK ( = enabled) Switch the ringtone off: Reject the call: ¤ ¤ Silence Reject Handsfree mode In handsfree mode, you switch on the loudspeaker so that you can hear the caller without holding the handset to your ear. Enabling/disabling handsfree mode during a call and when listening to the answer machine: ¤ Press the handsfree key Placing the handset in the charging cradle during a call: ¤ Press and hold down the Handsfree key Place the handset into the charging cradle Adjusting the loudspeaker volume: ¤ Menu Audio Settings OK Call Volume OK Handsfree OK Use to adjust the volume OK Muting ¤ During a call, press the control key (right) . . . The handset microphone is switched off 20 Making internal calls Making internal calls Internal calls are free calls to other handsets registered to the same base. Calling a specific internal subscriber: ¤ when more than two handsets are registered: Use to select the internal subscriber . . . The handset selected is called Calling all handsets ("group call"): Press and hold or or¤ Call All . . . All registered handsets are called. You speak to the first internal subscriber to pick up. Ending the internal call: Press the End call key . Making an internal consultation call / Forwarding a call Call an external subscriber and transfer the call to an internal subscriber or hold a consultation call with him or her. ¤ Select as required the handset or Call All OK . . . The internal subscriber(s) is/ are called, the external subscriber hears music on hold Possible options: Hold a consultation call: Speak to the internal subscriber Return to the external call: Press the Display key Transfer the external call when the internal subscriber has answered: ¤ Announce an external call Press the End call key Transfer the external call before the internal subscriber answers: ¤ Press the End call key . . . The external call is forwarded immediately Initiating an internal conference call You want to join an existing external call on a different handset. ¤ Press and hold the Talk key . . . All subscribers hear a signal tone Ending a conference call: ¤ Press the End call key . . . All subscribers hear a signal tone When the first internal subscriber presses the End call key , the handset which joined the conference call remains connected to the external subscriber. Making calls 21 Making calls 22 Changing a handset's name or internal number Changing name: ¤ Select the handset (your own is marked < Menu Rename OK Use to delete characters Enter the name OK Changing the internal number: ¤ Select Call All or handset Menu Assign Handset No. OK Select the handset Select the number OK If the number is already assigned, an error message is displayed. In this case, use a different number. Network services Network services depend on the network (analogue fixed line network or Internet telephony) and on the network provider (service provider) and must be requested from that provider if required. You will find a description of the features on your network provider's website or at one of their store branches. If you require assistance, please contact your network provider. Requesting network services may incur additional costs. Please consult your network provider. Calling Line Identification During a call, the caller's number is transferred (CLI = Calling Line Identification) and can be displayed on the recipient's display (CLIP = CLI Presentation). When the caller's number is with- held, it is not show on the called party’s display. The call is made anonymously (CLIR = CLI Restric- tion). You have authorised your network provider to show the number of the caller (CLIP) on your display. The caller has authorised the network provider to send the phone number (CLI). Caller display for incoming calls Calling Line Identification The caller's phone number is displayed. If the caller's number is saved in the directory, the name is displayed. No Calling Line Identification Instead of name and number, the following is displayed: • External Call: No number is transferred. • Withhold Number: Caller has withheld Calling Line Identification. • Private: Caller has not authorised Calling Line Identification. Withhold no. next call is anonymous Disabling Calling Line Identification for the next call. The setting applies to all the phone's connections. ¤ Menu Select Services OK Withhold No. Next Call OK Enter the phone number Send . . . The call is initiated Network services 23 Network services Call divert When diverting a call, the call is forwarded to another connection. Diversion of call to an external number (fixed line or IP): ¤ Menu Select Services OK Call Divert OK Select the receive connection OK Enable/disable: ¤ Status: Use to select On/Off Enter destination: ¤ Phone number: Enter the number Setting a rule: ¤ When: Select with All Calls All calls are forwarded immediately. No Answer Calls are diverted if no one accepts the call within several rings. When Busy Calls are diverted if the line is busy. Enable a service: ¤ Send Forwarding to internal party ¤ Menu Select Services OK Call Divert OK Int OK Enable/disable: ¤ Status: Use to select On/Off Enter destination: ¤ To handset: Use to select the handset Setting a rule: ¤ Ring delay: Use to select the delay time for accepting a call Enable a service: ¤ Send Any call that has been diverted is entered in the call lists. Permit/block Call Waiting During an external call, a call waiting tone indicates another external caller. If the number is being transferred, you will see the number or the name of the caller on the display. Enabling/disabling call waiting: ¤ Menu Select Services OK Call Waiting OK Use to enable/disable Call Waiting Send . . . The request is sent to the provider Call waiting is enabled/disabled for all connections to the phone and all registered handsets. To enable/disable the function for the fixed line connection, the phone establishes a connection to the exchange to send the relevant code. ¤ After confirmation from the fixed line network, press the End call key 24 Permit/block Call Transfer During call swapping, in a conference call or in an external consultation call, two external parties are connected to each other by hanging up. ¤ Menu Select Services OK Transfer (ECT) OK ( = enabled) You can use the web configurator to make further settings for call transfer over a VoIP connection ( p. 67). Actions during an external call For VoIP telephony, the services described below are only available if parallel IP connections are permitted. Accepting a waiting call You are making an external call and hear the call waiting tone. With Calling Line Identification: Accept Without Calling Line Identification (fixed line): Menu Accept Call Waiting VoIP: Once you have accepted the waiting call, you can switch between the two callers or speak to both at the same time (“Conference calling (VoIP)” p. 26). Without CLIP, a waiting call is only announced with a signal tone. An internal waiting call is shown on the display. You can neither accept the internal call nor reject it. Rejecting a waiting call (VoIP) You can hear the call waiting tone but do not want to speak to the caller. ¤ Reject . . . The waiting caller hears the busy tone. You can also press the End call key to end the current call, and then press the Talk key to accept the second call. Consult externally Call a second external party. The first call is placed on hold. During an external call: ¤ ExtCall . . . The previous call is put on hold, the person hears an announcement or hold music Enter the number of the second subscriber . . . The number is dialled. You are connected to the second subscriber. This person does not pick up or you want to end the call to the second subscriber: ¤ End . . . You are reconnected to the first subscriber The consultation call is established via the same send connection as the first call. You can also select the second subscriber's phone number from the directory, redial list or a call list on the handset. Network services 25 Network services Ending a consultation call (VoIP) ¤ Menu End Active Call . . . You are reconnected to the first subscriber or ¤ Press the End call key . . . The connection is interrupted briefly and you receive a call back. As soon as the receiver is lifted, you are reconnected to the first subscriber. VoIP connections: In the web configurator, the Transfer call by on-hook function is not enabled ( Configuring call transfer via VoIP, p. 67). Conference calling (VoIP) You can speak to two people simultaneously. You are conducting an external call and have called a second person (internal or external consul- tation call) or have accepted a waiting external call. ¤ Conf. . . . You and the two other callers (both marked by the > icon) can hear and speak to each other simultaneously Ending a conference call ¤ EndCon . . . You return to "call swap" status. You will be reconnected to the subscriber with whom you started the conference call. or¤ Press the End call key to end the call with both people Each of the subscribers can end their participation in the conference call by pressing the End call key and replacing the receiver. Transferring a call to an internal party You are making an external call and would like to transfer it to another handset. ¤ Initiating an internal call: Select the internal subscriber Press the Talk key . . . The internal subscriber is called Press the End call key (also before announcing) Transferring a call to an external number (VoIP) – ECT (Explicit Call Transfer) In the web configurator, the Transfer call by on-hook function is enabled ( Configuring call transfer via VoIP, p. 67). You are making an external call via a VoIP connection and wish to transfer the call to another external party by hanging up. ¤ Putting the call on hold: ExtCall Initiate the second call Press the End call key (even before announcing) to forward the call 26 Call/message lists The phone saves information about various events in lists: • Call list: Numbers of all incoming and missed calls • Network mailbox list: Messages on the network mailbox An advisory tone sounds as soon as a new entry appears on one of the lists. The default setting is the message key flashing (= left display key) and the following shown on the display: + number for missed calls + number for new voice messages + number for new text messages (SMS) Disabling the display of new messages ¤ Menu Select ¤ Press the key type of message: for missed calls ¤ Press key for messages on the network mailbox Setting ¤ Press the key actions for The new presence messages: of new messages is displayed (default). ¤ Press key The presence of new messages is not displayed. Save setting: OK A change to the setting only becomes effective once the next new message is received. If calls are stored in the network mailbox, you receive a message when the setting is configured (dependent on the network provider). Call/message lists 97 975 SET: [0] 975 SET: [1] 27 Call/message lists Call list Prerequisite: CLIP Depending on the type of list set, all numbers for the last 25 incoming calls are saved, or only the missed calls are saved. Setting the list type ¤ Menu Settings OK Telephony OK Calls List Type OK Missed calls / All Calls OK ( = selected) Opening the call list ¤ Press the display key . . . The list selection is opened Call List

The entry shows: number of new entries + number of old, read entries Open list: OK . . . The last incoming call is displayed ¤ Use to scroll through the list Show information about a call: Select entry View Using other functions ¤ Select entry Menu Use to select the function: Call List 01+02

SMS Enquiry Request SMS information about call number (might require payment) Copy to Directory Copy an entry to the directory Delete Entry Delete current entry Delete List Delete all entries. Note: All old and new entries are deleted. Message list You can use the network mailbox list to listen to messages on the network mailbox. Open the network mailbox list: ¤ Press the Display key . . . The list selection is opened Network Mailbox OK 28 Directory The options are: • The local handset directory • Public online and classified directories • Private online directory • Gigaset.net directory Local directory The local directory is unique to a handset. Entries can be sent to other handsets however ( p. 30). Up to 150 phone numbers (max. 30 digits) with associated names (max. 16 characters) can be stored. Open the directory: Press down the control key or: Menu Directory OK Creating a directory entry ¤ Menu New Entry OK Enter the phone number OK Enter the name OK Marking an entry as VIP Every existing entry can be marked as a VIP contact. VIP contacts are assigned their own ring- tones and are displayed with symbol in the directory and when they call. Creating a VIP entry: ¤ Use to scroll to the entry you want to make a VIP contact Menu Select VIP Caller Melody OK ( = enabled) Select the ringtone melody OK Resetting a VIP mark: Select No Melody as the ringtone melody Selecting/editing the directory entry ¤ Open the directory ¤ Use to scroll to the entry until the required name is selected or¤ Enter the first character of the name scroll as required with to the entry Display number: ¤ Menu Show Number OK Change entry: ¤ Menu Edit Entry OK Delete characters with change entry with OK Directory 29 Directory Assigning quick-dial keys ¤ Select entry Menu Shortcut OK Select key OK ( = selected) Clearing a key assignment: ¤ Select entry Menu Shortcut OK No Shortcut OK ( = selected) Deleting a directory (entry) Deleting a directory entry ¤ Select entry Menu Delete Entry OK Deleting a directory ¤ Menu Delete List OK Confirm deletion with OK Transferring a directory (entry) to another handset The sending and receiving handsets must both be registered with the same base. The other handset and the base are able to send and receive directory entries. Transferring a directory entry to another handset ¤ Select entry Menu Send Entry OK Select internal number of the recipient handset OK Transferring a directory to another handset ¤ Menu Send List OK Select internal number of the recipient handset OK 30 Online directories Depending on the provider, you can use public directories such as the classified directory (Yellow Pages). The online directory is configured from the web configurator. Exclusion of liability Gigaset Communications GmbH assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time. Opening an online directory ¤ Press and hold or¤ Menu Directory OK Online Directory Accept . . . The list of online directories is displayed with provider-specific names ¤ Select online directory from the list OK Calls to the online directory are always free of charge. Searching for an entry ¤ Press and hold Select the online directory OK Enter the search criteria Use to switch between the entry fields OK . . . then Searching for a telephone number: Enter name and town/city Name/category: Town/city: ¤ ¤ Enter the name or category (max. 30 chars) Enter the name of the city/location where the person you are Start search: ¤ looking for lives (max. 30 chars). OK . . . the search is started Town/city details ambiguous: ¤ OK . . . possible town names are displayed Select a town name OK Searching for a name (reverse search): Enter the number Number: Start search: ¤ ¤ Enter number Use OK . . . the search is started to enter a number (max. 30 chars) The selected online directory supports the number search. Directory 31 Directory 32 No entries found to match the search criteria given: • Start a new search: New • Change the search criteria: Edit Too many entries found: • Start a refined search: Refine • The number of hits appears in the display (depends on the provider). Show the hit list: View Starting a refined search The refined search limits the number of hits returned by a previous search using additional search criteria (first name and/or street). ¤ Menu Refine Search OK . . . The search criteria are transferred from the previous search and are entered into the corre- sponding fields . . . Edit or add search criteria, e.g. enter first name or street OK Search result (hit list) The first entry found is displayed. The consecutive number of the entry displayed and the hit number are in the top right (e.g. 1/50). Scroll through the list: Display the full entry: ¤ View . . . All entry information is displayed in full . . . Use to scroll through the entry Refine search criteria and restrict hit list: ¤ Menu Refine Search OK Start a new search: ¤ Menu New Search OK Copy an entry to the local directory: ¤ Menu Copy to Directory OK . . . The phone number is displayed OK . . . The name is displayed Change the name as required OK . . . The entry is saved Calling subscribers ¤ Select the entry Press the Talk key . . . The number is dialled Private online directory Some providers offer the option of creating and managing a private online address book / direc- tory on the Internet. You can call up online directory entries from any phone or PC, e.g. from a VoIP phone in the office or a PC in a hotel. The following details can be displayed (provider-specific): nickname, name, first name, phone number, mobile number, VoIP number, street, house number, post code, town/city, company name, business type, date of birth, email. A personal online directory is set up (via a PC web browser), entries are displayed. The online directory is activated on the telephone via a Web configurator. The user- name and password for accessing the personal online directory are saved on the phone. The directory is available on any registered handset. Opening an online directory ¤ Press and hold or¤ Menu Directory OK Online Directory Accept . . . The list of online directories is displayed with provider-specific names ¤ Select a private online directory from the list OK The entries in the online directory are sorted alphabetically according to the first non-space field in the entry. This is generally the nickname or surname. Selecting, viewing and managing entries in the online directory ¤ Scroll to the required entry OK or¤ Enter the first letter of the name Use as required to scroll to the entry View The detailed view with the complete entry is opened scroll through the entry. Changing/deleting the name: ¤ Menu Edit nickname OK Use to delete the entry name and to change it OK Transfer a number to the local directory: ¤ Menu Copy to Directory OK Copy the number to the local directory. Calling up an entry from the online directory ¤ Select the entry (open the detailed view as required and select the number) Press the Talk key Select the number OK . . . The number is dialled Directory 33 Directory Transferring the local directory to the private online directory The provider supports transferring vCards to the online directory. Find out more on your provider's website. ¤ Use the web configurator to save entries in the local directory as a vcf file on a PC Copy files to the online directory Gigaset.net directory Gigaset.net is a VoIP service offered by Gigaset Communications GmbH. All users of a Gigaset VoIP device can make calls over the Internet directly and free of charge to other Gigaset.net users – without setting up an account with a phone provider and without making any further settings. Connections to/from other networks are not possible. Every Gigaset IP device is assigned a Gigaset.net phone number by default. When you open the Gigaset.net directory for the first time, you are asked to enter a name for your connection. Gigaset.net is a voluntary service provided by Gigaset Communications GmbH without guarantee or liability for the availability of the network and service provision. If you do not use your Gigaset.net connection for six months, it is automatically disabled. Re-activating your connection: ¤ Start search in Gigaset.net directory ¤ Make a call from Gigaset.net (dial a number with #9 at the end) ¤ Activate the connection via the web configurator. Opening the Gigaset.net directory ¤ Press and hold . . . The list of online directories is opened Gigaset.net OK or¤ Menu Directory OK Online Directory Accept . . . The list of online direc- tories is displayed OK Gigaset.net OK Registering with Gigaset.net When you open the Gigaset.net directory for the first time, you are asked to enter a name for your connection. ¤ Enter the Name (max. 25 chars) OK . . . The name is assigned to the phone number and entered in the Gigaset.net directory. You can also enter/change the Gigaset.net name via the web configurator: ¤ Settings Telephony Connections 34 Data protection notice The nickname is saved on a central Gigaset server. It appears in the Gigaset.net directory and other users of the Gigaset.net service can call you using this name. By entering your information, you agree for this data to be saved. If • you Cancel do not without wish this leaving to happen, the Gigaset.net you can cancel directory: the operation Do not enter at this a point: name OK . . . You can use the • directory to search for other Gigaset.net subscribers and call them, but no nickname will be recorded. Leave Gigaset.net directory without search: Press and hold the End call key Further information about data stored in relation to the Gigaset.net service can be found at gigaset.net/privacy-policy Searching for subscribers on the Gigaset.net directory ¤ Enter the name or part of a name (max. 25 chars) Menu Search OK Search successful A hit list is displayed containing all the names that begin with the specified character string. The consecutive number of the marked entry and the number of hits are in the top right (e.g. 1/5). ¤ Use to scroll through the hit list No matching entry found Start a new search: New Change search criteria: Edit . . . The name specified before is used Change or extend the name Restart the search Too many matching entries, no hit list Starting a refined search: Refine . . . The name specified before is used Extend the name Restart the search Displaying an entry ¤ Select a subscriber from the hit list View . . . The Gigaset.net number and the subscriber's name. The name may appear over more than one line. Calling a Gigaset.net subscriber From the Gigaset.net directory: ¤ Press and hold Select Gigaset.net OK Select the subscriber in the hit list Press the Talk key or enter the number directly (in idle mode): ¤ Enter a Gigaset.net number (including #9) Press the Talk key or from the local directory: ¤ Briefly press Use to select a Gigaset.net phone number Press the Talk key Every number ending with #9 is automatically dialled via Gigaset.net. Calls to the Gigaset.net directory are always free of charge. Directory 35 Directory 36 Copying an entry to the local directory ¤ Select the entry Menu Copy to Directory OK Change the entry as required OK . . . The entry is saved, and the number and name (possibly truncated, max. 16 chars) are copied to the local directory Changing and deleting your own entry ¤ Open the Gigaset.net directory Menu Own Details OK . . . The Gigaset.net number and name currently entered are displayed Entering/editing a name: ¤ Edit Use to delete the name if necessary Use to change the name or enter a new name (max. 25 chars). OK If the name is deleted, the entry is deleted from the directory and is no longer "visible" to other Gigaset.net subscribers. The Gigaset.net number can still be reached. Display the number during a call: Menu Service Info OK Network mailbox A network mailbox can be set up for every phone connection. The network mailbox is registered with the network provider and enabled. Enabling/disabling a network mailbox (IP connection) Enable/disable network mailbox. ¤ Menu Select Services OK Network Mailbox OK Use to enable/ disable the network mailbox Enabling/disabling a network mailbox / Entering a number ¤ Menu Answering Machine OK Network Mailbox OK Select connection OK Fixed line network: ¤ Enter or change the activation code for the network mailbox OK IP connection: ¤ Use to enable/disable the answering machine ¤ Phone number of the network mailbox OK With some VoIP providers, the phone number is downloaded already together with the general VoIP provider data to the base station. To enable and disable the network mailbox for the fixed line connection, use the num- ber and a function code from your network provider. Contact the network provider if you require any further information. Playing messages From the menu: ¤ Menu Answering Machine OK Play Messages OK Select connection OK Using key 1: ¤ Press and hold key From the message list: ¤ Press the Display key . . . The list selection is opened Select the required network mailbox OK Assigning key 1 Specify which answering machine you want to open with the key. Settings for fast access are handset-specific. A different answer machine can be assigned to key on every handset registered. ¤ Menu Answering Machine OK Set Key 1 OK Select connection OK ( = selected) Network mailbox 37 Additional functions 38 Additional functions Alarm clock Turning the alarm clock on and off ¤ Menu Alarm Clock OK Activation OK ( = turned on) ¤ Enter the wake-up time in minutes and second OK Alarm clock turned on: Instead of the date, the display shows the wake-up time and left of it the alarm clock symbol. Setting/changing the wake-up time Turning off the wake-up call A wake-up call is shown on the display and indicated by the ringtone melody selected. ¤ Off . . . The alarm call is switched off for 24 hours or ¤ Press Later or any key . . . Snooze is shown on the display, the alarm call is repeated after five minutes Date and time have been set. ¤ Menu Alarm Clock OK Wake-up Time OK Enter the wake-up time in hours and minutes OK Setting days Select when the alarm is to be active, daily or only on workdays. ¤ Menu Alarm Clock OK Occurrence OK Select Daily / Monday- Friday OK Baby monitor (Room monitoring) When the baby monitor is switched on, the stored external phone numbers or all handsets reg- istered to the phone (internal) are called as soon as a defined noise level is exceeded in the vicin- ity of the handset. The alarm to an external number is cancelled after about 90 seconds. You can answer the alarm using the Two-Way Talk function. This function is used to switch the loudspeaker of the handset located in the baby's room on or off. In baby monitor mode, incoming calls are only indicated on the display (without ringtone). The display backlight is reduced to 50%. Advisory tones are deactivated. Advisory tones are disabled. All keys with the exception of the display keys are disabled. If you accept an incoming call, the baby monitor mode is suspended for the duration of the call, but the function remains activated. The baby monitor mode is not deactivated by switching the handset off and on again. The handset should be positioned 1 to 2 metres away from the baby. The microphone must point towards the baby. Activating the function reduces the operating time of your handset. For that reason, place the handset in the charging cradle if necessary. The baby monitor is activated 20 seconds after switching on. The answer machine for the destination number must be switched off. After ¤ Test switching sensitivity. on: ¤ Test the connection, if the alarm is being forwarded to an external number. Activating and setting the baby monitor ¤ Menu Baby Monitor OK Enable/disable: ¤ Activation OK ( = enabled) . . . if a phone number to call is already entered, the baby monitor is enabled immediately Entering/changing call number: ¤ Call Target OK Select Internal or External Call OK for External Call, enter phone number OK Baby Monitor and the number to call are displayed when the baby monitor is enabled and in idle mode. Activate/deactivate two-way talk: ¤ Two-Way Talk OK ( = enabled) Deactivate baby monitor / Cancel alarm Deactivate the baby monitor: ¤ In idle status press the display key Off Cancel the alarm: ¤ Press the End call key during an alarm Additional functions 39 Additional functions Deactivate the baby monitor remotely The alarm is forwarded to an external destination number. The receiving phone supports tone dialling. ¤ Accept alarm call Press keys The baby monitor is deactivated and the handset is in idle status. The baby monitor settings on the handset (e.g. no ringtone) will remain activated until you press the display key Off. The baby monitor cannot be reactivated remotely. Reactivate: p. 39 ECO DECT The device range is set to maximum by default. This guarantees the best connection between handset and base. In idle mode, the handset does not transmit (it is radiation-free). Only the base maintains contact with the handset, using weak wireless signals. During a call, the transmit power automatically adapts to the distance between base and handset. The shorter the distance to the base, the lower the radiation. Reducing radiation by up to 80% Enabling/disabling the maximum range: ¤ Menu Settings OK Maximum Range OK ( = range and radiation reduced) It is not possible to use a repeater to increase the range. Disabling radiation in idle mode The wireless signals of the base are also disabled with the No Radiation setting. ¤ Menu Settings OK No Radiation OK ( = Radiation disabled) All handsets registered must support this feature. For speedy set-up of connections for incoming calls, the handset keeps switching to “ready to receive” momentarily. This increases the power consumption and so reduces the standby and talk times. When No Radiation is enabled, there is no range display / range alarm on the handset. Contactability can be tested by attempting to establish a connection. ¤ Press and hold the Talk key . . . the ringing tone sounds. 40 Blocking of unwanted calls Enabling/disabling ringtone with time control Enter a time period during which the handset should suspend ringing to indicate external calls, such as during the night. Enabling/disabling time control ¤ Menu Call Manager OK Time Control OK Activation OK ( = enabled) Setting the time period ¤ Menu Call Manager OK Time Control OK Settings OK Off from: Enter the 4-digit time OK Off until: Enter the 4-digit time OK Permit/block VIP calls Specify whether, when time control is enabled, calls from those marked as VIP contacts in the directory are also suppressed. ¤ Menu Call Manager OK Time Control OK Suppress VIP Calls OK ( = enabled) Off for anonymous calls You can set your handset so that it does not ring for calls where Calling Line Identification has been withheld. The call is only signalled on the display. ¤ Menu Call Manager OK Mute Anonym. Calls OK ( = enabled) SMS (text messages) You can use your phone to send and receive SMS messages over the landline and using VoIP. Calling Line Identification is enabled. The network provider supports the SMS service. The call number of at least one SMS service centre has been entered ( p. 44). If no SMS service centre is entered, the SMS submenu only comprises entry Settings. SMS messages can also be sent and received via VoIP. The lines for sending SMS messages must be expressly set. It is not possible to receive SMS messages via Gigaset.net. Additional functions 41 Additional functions Writing and sending SMS messages An SMS may be up to 160 characters in length. ¤ Menu SMS OK Write an SMS: Send SMS: ¤ ¤ Write Menu Message Send OK Text Enter the SMS text OK SMS OK Enter the number: From the directory: Select the number OK or use to enter it directly If sending SMS messages to an SMS mailbox: add the mailbox ID to the Send: end ¤ Send of the Text number. The number must include the local area code (even if you are in that area). In the case of an external call, or if you interrupt writing by more than 2 minutes, the text is automatically saved in the draft message list. You can also send an SMS to an email address. In this case, put the email address at the start of the message. Sending SMS messages may incur additional costs. Please consult your network provider. Temporary storing of an SMS (draft message list) You can temporarily store, change later and send SMS messages. Saving SMS in the draft message list ¤ Menu SMS OK Write Message OK Enter the SMS text Menu Save Text Opening and editing an SMS from the draft message list ¤ Menu SMS Read draft: Edit: Send SMS: Delete entry: Delete all entries: OK ¤ ¤ ¤ ¤ ¤ Read Menu Menu Menu Menu Outgoing OK Select draft Use text OK Send Text OK Delete Entry OK Delete List OK OK Receiving an SMS New SMS messages are signalled on all Gigaset handsets by the symbol (on the display) and an advisory tone. All received SMS messages are saved in the incoming message list. If an SMS is too long or is not sent in full, it is split into individual messages. Since an SMS remains in the list even after it has been read, you should regularly delete SMS messages from the list. The display tells you if the SMS memory is full. 42 Activating/deactivating first ring muting Every incoming SMS on the fixed line connection is signalled by a single ring (ring tone as for external calls). If you accept such a "call" on the first ring, the SMS is lost. To prevent this ring, suppress the first ring tone for all external calls. ¤ Menu Press the keys in sequence Make the first ringtone audible: ¤ OK Mute the first ringtone: ¤ OK Incoming message list The incoming message list contains: • All received SMS messages regardless of the connections they are intended for. All received SMS messages are displayed on all handsets. • SMS messages that could not be sent due to an error. Opening the SMS inbox ¤ Press the Message key Select SMS or¤ Menu SMS OK Incoming The incoming list is displayed with the number of new entries and number of old, read entries. Open list: OK Use to scroll through the list An entry in the list is displayed with the number, status (old or new) and date of receipt: Read/delete SMS ¤ Open the incoming list Select the SMS Read Scroll through the SMS with Delete SMS: Menu Delete Entry OK Deleting the incoming list ¤ Open the incoming list Menu Delete List OK Confirm with OK . . . All new and old SMS messages are deleted from the list Response to and forward an SMS ¤ Reply an SMS Menu Write and send a new SMS to the number of the sender: Reply Change the text in the SMS and return it to the sender: Use text Forward the SMS to another number: Send Text Copying the number to the directory ¤ Open the incoming list and select SMS Menu Copy to Directory Complete the entry if required Additional functions SMS:002+003 43 Additional functions Receiving notifications via SMS You can arrange to be notified about missed calls by SMS. The caller's number (CLI) must have been sent in the missed call. Notification is sent to your mobile phone or another phone with SMS functionality. Save the number to which the notification is to be sent. Your provider will usually charge for SMS notifications. ¤ Menu SMS OK Settings Notification OK Enter the number to call (with local area code) to which the SMS is to be sent OK When you want to be sent a notification SMS for a missed call: ¤ Missed calls Enable/disable the function with OK Do not enter your own network number for the notification of missed calls. This can create an endless loop that will incur charges. Setting the SMS service centre / Defining the send line SMS messages are exchanged between SMS service centres by service providers. You must enter the SMS service centre through which you wish to send and receive SMS messages into your phone. You can receive SMS messages from every SMS service centre that is entered, provided you have registered with your service provider. This happens automatically when you send the first SMS via the relevant service centre. Your SMS messages are sent via the SMS service centre that is entered as the active send centre. However, current message you can (¢ activate p. 44). any other SMS centre as the active send service centre to send a If no SMS service centre is entered, the submenu only comprises entry Settings. Entering/changing the SMS service centre ¤ Find out about the services and special functions offered by your service provider before you make a new application and/or before you delete pre-configured numbers. ¤ Menu SMS OK Settings OK Service OK Select the SMS centre (e.g. Service Centre 1) OK Configure the settings OK Active Send Serv. Centre: ¤ Select Yes if you want to send the SMS via the SMS service centre. For the SMS service centres 2 to 4, the setting only applies to the next SMS. SMS centre #: ¤ Enter the number of the SMS service. Email Centre: ¤ Enter the number of the email service. Send via: ¤ Select the fixed line or VoIP connection that you want to use to send the SMS messages. 44 If you have selected a VoIP connection and the attempt to transmit the SMS message fails, the SMS is stored in the incoming message list with error status. Even if you have enabled option Automatic fallback to fixed line ( p. 64), your phone will not attempt to send the SMS over the fixed line network. If the selected send connection is deleted from the configuration, the fixed line network connection is used. Sending an SMS via another SMS centre ¤ Activate SMS service centre 2, 3 or 4 as the active send service centre. ¤ Send the SMS. This setting only applies to the next SMS sent. Afterwards, the Service Centre 1setting is used again. SMS to PABXs You can only receive an SMS when Calling Line Identification is forwarded to the extension on the PABX (CLIP). The CLIP of the phone number for the SMS centre is evaluated in your Gigaset. Depending on your PABX, you may have to put the access code (outside line code) before the number of the SMS centre. If in doubt, test your PABX, e.g. by sending an SMS to your own number, once with the access code and once without. When you send SMS messages, your sender number may be sent without your extension number. In this case the recipient cannot reply to you directly. Enabling/disabling the SMS function When you disable the SMS function, you cannot send or receive any further SMS messages with your phone. The settings you have entered for sending and receiving SMS messages (e.g. the numbers of the SMS service centres) and the entries in the incoming and draft lists are saved even after deacti- vation. ¤ Menu Press the keys in sequence Deactivate the SMS function: ¤ OK Activate the SMS function (default setting): ¤ OK SMS status report If the function is activated, you will receive an SMS with status information from the SMS service centre for each SMS that has been sent. ¤ Menu SMS OK Settings OK Status Report OK ( = enabled) Additional functions 45 Additional functions SMS troubleshooting Error codes when sending E0 Calling Line Identification permanently withheld (CLIR) or Calling Line Identification not activated. FE Error occurred while sending SMS. FD Connection to SMS service centre failed, see self-help. Self-help with errors The following table lists error situations, possible causes and advice on troubleshooting. You cannot send messages. 1. You ¥ have not requested the CLIP service (Calling Line Identification Presentation). Ask your service provider to enable this service. 2. SMS ¥ transfer was interrupted (e.g. by a call). Re-send the SMS. 3. The network provider does not support this feature. 4. No ¥ number Enter the or number an invalid (¢ number p. 44). is entered for the SMS service centre set as the active send centre. SMS text is incomplete. 1. Your ¥ phone's memory is full. Delete old SMS messages (¢ p. 43). 2. The service provider has not yet sent the rest of the SMS. The SMS message is played back. 1. The ¥ "display call number" service is not activated. Ask your service provider to enable this feature (there is a charge for this). 2. Your ¥ Obtain mobile information phone operator from and your SMS SMS service service provider provider. are not working together. 3. The ¥ phone is not registered with your SMS service provider. Send an SMS to register the phone for receiving SMS. Messages are only received during the day. The device is recorded in the database of your SMS provider as having no fixed line network SMS functionality, ¥ ¥ Obtain Send any information i.e. SMS you to automatically are from not registered your fixed register with line your SMS the provider. telephone service provider. to receive SMS messages. 46 Managing email messages Your phone notifies you when new email messages have been received on your incoming email server. You can read the emails from your handset. On the web configurator, the name of the incoming email server (e.g. Yahoo, Gmail) and your personal access details (account name, password) are stored in the phone ( p. 59). You can save the access details for six different email accounts on different POP3 servers, and assign them to different handsets. The phone can regularly set up connections to the incoming email servers and check for new messages. The receipt of a new email message is displayed on the handsets assigned to the associated email account. An advisory tone sounds and the icon is displayed on the idle display. The icon is also displayed when you have new SMS messages. You can display the sender, date/time of receipt and subject for every email in the incoming email list ( p. 47). If you have also activated the authentication of the phone with an incoming email server via a secure connection in the Web configurator (TLS authentication) and this fails, the email messages are not downloaded to your phone. In this case, pressing the flashing message key displays message Certificate error Please check certificates in the web configurator. ¤ Confirm message by pressing OK. ¤ Registering with the web configurator ( p. 59). The Security ( p. 62) website tells you why the secure connection could not be established and what you can do. Opening the incoming email list The email account is assigned to the handset. The incoming email server uses the POP3 protocol. The name of the incoming email server and your personal access data (account name, password) are stored in the phone. On the handset: ¤ Menu Settings eMail E-mail 1 . . . E-mail 6 Or, if there are new email messages: ¤ Press the Message key Select E-mail 1 ... E-mail 6 Only email lists E-mail 1 . . . E-mail 6 of the email accounts assigned to the handset are displayed. The phone establishes a connection to the incoming email server. A list of email messages that are stored there is displayed. New, unread messages appear above old read messages. The most recent entry appears at the top of the list. Additional functions 47 Additional functions The following details are displayed for each email: name or email address of the sender (on one line, abbreviated if necessary) and date and time (date and time will only display correct values if sender and recipient are located in the same time zone). If the incoming message list on the incoming email server is empty, No entries appears on the display. Many email providers activate spam protection by default. Email messages classified as spam are stored in a separate folder and are therefore not shown in the incoming email list. Some email providers allow you to change this setting: Deactivate spam protection or display spam emails in the incoming email list. Other email providers may send a message to the inbox when a new spam email is received. This is to inform you that a suspected spam email has been received. The date and sender of this mail are repeatedly updated, so that it is always displayed as a new message. Troubleshooting The following problems may occur when connecting to the incoming email server. The messages are displayed in the display for a few seconds. Server not accessible The connection to the incoming email server could not be established. • Incorrect entry for the name of the incoming email server ( Web configurator, p. 59). • Temporary problems with the incoming email server (server is down or is not connected to the Internet). ¤ Check the settings in the web configurator. ¤ Try again later. Currently not possible The resources your phone requires to make the connection are busy. • One of the registered handsets is currently connected to the incoming email server. ¤ Try again later. Login failed Error when logging in to the incoming email server. • Incorrect entries for the name of the incoming email server, user name and/or password. ¤ Check the settings ( Web configurator) Parameters incomplete Incomplete entries for name of incoming email server, user name and/or password. ¤ Check/complete the settings ( Web configurator) 48 View the message header of an email An incoming email list is opened ( p. 47). ¤ Select the email entry Read . . . The subject of the email message is displayed (maximum 120 characters) Return to inbox: Back View an email sender's address An email notification is open for reading ( p. 49). ¤ Menu From OK . . . The sender's email address is displayed, over several lines if necessary (maximum 60 characters) Return to email notification: Back Deleting email messages The incoming email list is open ( p. 47) or you are looking at the header or sender's address for an email ( p. 49). ¤ Del. or¤ Menu Delete OK Confirm with OK . . . The email message is deleted from the incoming email server Additional functions 49 Extending the functionality of the phone Extending the functionality of the phone Multiple handsets Up to six handsets can be registered with the base. Every device is assigned an internal name and internal number (INT 1 – INT 6). The assignment can be changed. All internal numbers are already assigned: de-register any devices no longer needed Registering a handset The Please register handset display flashes or you want to register the handset with a different base. Registering from the display key or menu Registration must be initiated both on the base and on the handset. Both must be within 60 seconds. On the handset ¤ Press the display key Registr. or¤ Menu Settings OK Registration Register Handset Enter as required the system PIN of the base (default: 0000) OK . . . The display shows Registering... On the base ¤ Within 60 seconds, press and hold the registration/paging key for a minimum of 3 seconds. The registration process takes about 1 minute. Handsets are assigned the lowest avail- able internal number (1 to 4). If internal numbers 1 to 4 are already assigned to other devices, number 4 is overwritten. Some Gigaset bases and bases/routers from third party manufacturers might not be fully compatible with the handset and not all functions are displayed correctly. In such cases, use menu entry Legacy (GAP) Registration. This guarantees correct dis- plays on the handset, but can entail restrictions for some functions. Registering a handset with multiple bases Your handset can be registered with up to four bases. The active base station is the base station to which the handset was last registered. The other base stations remain saved in the list of avail- able base stations. ¤ Menu Settings OK Registration Select Base OK Change ¤ active base station: Select base or Best Base OK ( = selected) Best Base: The handset chooses the base with the best reception as soon as it loses the connection to the current base. 50 De-registering a handset You can de-register any other registered handset from any registered Gigaset handset. ¤ Menu Settings OK Registration Deregister Handset OK ¤ Select the internal user to be de-registered. (The handset you are currently using is marked with <.) OK Enter the system PIN of the base (default: 0000) OK . . . the handset is registered. Please register handset flashes on the display Locating a handset (paging) Locate a handset using the base. ¤ Briefly press the Register/Paging key on the base . . . all handsets registered ring at the same time even when their ringtones are turned off Exit: ¤ Briefly press the Register/Paging key on the base or¤ Press or on a handset Repeater support A repeater increases the receiving range between the Gigaset handset and base. Encryption is activated (default setting). ¤ Menu Settings OK System OK Encryption OK ( = enabled) Registering a repeater: ¤ Connect the repeater to the mains power supply Press and hold the Registration/paging key on the phone base (for a minimum of 3 seconds) . . . The repeater is registered automat- ically The ECO DECT Maximum Range function is enabled and No Radiation is disabled. The settings cannot be changed whilst the repeater is registered. As soon as a repeater is registered, it will appear in the repeater list under ¤ Menu Settings OK System OK Repeater De-registering a repeater: ¤ Menu Settings OK System OK Repeater OK ( = de-registered) Repeater support and ECO DECT mode No Radiation are mutually exclusive. Extending the functionality of the phone 51 Extending the functionality of the phone Operation with a PABX The following settings are only necessary when your PABX requires them ( refer to the PABX user guide). Changing pause after line seizure Setting the access code Set the access code (e.g. "0") for dialling using the fixed line network and using VoIP. ¤ Menu Settings OK Telephony OK Access Code OK Fixed line network: ¤ Access ext line with: Enter or change the access code (max. 3 digits) VoIP: ¤ Access IP line with: Enter or change the access code (max. 3 digits) Rule: ¤ For Use to select when the access code is dialled Call Lists: The access code will only prefix numbers from a list (list of answered calls, list of missed calls, SMS list). All Calls: The access code prefixes all numbers dialled. Off: The access code is deactivated and does not prefix any tele- phone number. Save: ¤ OK Setting the flash time ¤ Menu Settings OK Telephony OK Recall OK Select flash time OK You can set the length of the pause inserted between pressing the Talk key and sending the phone number. ¤ Menu The digit for the current pause length flashes: 1 = 1 sec.; 2 = 3 sec.; 3 = 7 sec. Enter digit OK Changing pause after recall key ¤ Menu The digit for the current pause length flashes: 1 = 800 ms; 2 = 1600 ms; 3 = 3200 ms Enter digit OK 52 Phone settings Date and time Set the date/time so that the correct date and time can be assigned to incoming calls and to enable the alarm to be used. ¤ Menu Settings OK Date and Time OK Enter the date (day, month and year) in 8-digit format OK Enter the time (hours and minutes) in 4-digit format OK Country and language (if available) Country Select the country where you use the phone. ¤ Menu Settings OK Country OK Select the country OK ( = enabled) Display language ¤ Menu Settings OK Language OK Select the language OK ( = enabled) If you accidentally choose a language you do not understand: ¤ Menu Press keys one after the other Select the language OK Display Screensaver The screensaver is enabled when the phone is not used over a longer period of time. The time or an information ticker is shown as the screensaver. ¤ Menu Settings OK Display OK Screensaver OK Select the required option ( = enabled) When Info Ticker is selected as the screensaver: ¤ Enable Info services in the web configurator and configure them as required in Gigaset.net ( p. 69). Large dial keys Show large dial keys when dialling ¤ Menu Settings OK Display OK Larger Font OK ( = enabled) Phone settings 53 Phone settings Contrast Adjust the display contrast on 9 levels. ¤ Menu Settings OK Display OK Contrast OK Select the level OK ( = selected) Backlight The display light is switched off when the handset is not used over a long period of time. You can enable/disable this function separately for situations handset in charging cradle and handset not in charging cradle. ¤ Menu Settings OK Display OK Backlight Control OK Display On Out of Charg. or Display On In Charger OK ( = enabled) The Display On Out of Charg. setting reduces the standby time. During a call, the display is off During a call, the display normally stays on. When the function is enabled, the display is switched off during calls. ¤ Menu Settings OK Display OK Backlight Control OK Display Off During Calls OK ( = enabled) If the function is disabled, talk time is reduced. The display flashes for new messages ¤ Menu Settings OK Display OK Backlight Control OK Flash Display for Notifications OK ( = enabled) Tones and signals Call volume Adjust the receiver volume or handsfree function on 5 levels. ¤ Menu Audio Settings OK Call Volume OK Earpiece / Handsfree OK . . . The current setting is displayed Select the volume OK ( = selected) Changing the volume during a call During a call, set the volume of the receiver on 5 levels. ¤ Press the control key set the volume with 54 Tone quality Change the tone quality of the receiver to how you want it. ¤ Menu Audio Settings OK Acoustic Profile OK Low / High OK ( = selected) Ringtone volume (ringer volume) Adjust the volume of the ringtone on 5 levels or select Crescendo. ¤ Menu Audio Settings OK Ringer Volume OK Select volume or Crescendo OK ( = selected) Ringtone melody Set the ringtone melody for external calls, internal calls or the alarm. ¤ Menu Audio Settings OK Ringtones (Handset) OK Select External Calls / Internal Calls / Alarm Clock OK Select ringtone required OK ( = selected) Disabling/re-enabling the ringtone permanently ¤ When the phone is idle, press and hold the Star key. When the ringtone is disabled, symbol is shown on the display. Deactivating the ring tone for the current call ¤ Press the Silence Display key Enabling/disabling advisory and warning tones The handset provides acoustic notification of different activities and statuses. Advisory tone: e.g. keypress tones, error tone, a new message Battery warning tone:The battery charge falls below a certain level during a call. Range warning tone:The handset moves outside the range of the base. You can enable and disable advisory and warning tones separately. ¤ Menu Audio Settings OK Advisory Tones / Battery Low / Out-of-Range Warning OK ( = enabled) Music on hold You can choose whether an external caller hears music on hold during an internal consultation or when a call is being forwarded. ¤ Menu Settings Telephony OK Music on hold OK ( = enabled) Phone settings 55 Phone settings System Changing the system PIN ¤ Menu Settings OK System OK System PIN OK Enter the current 4-digit system PIN (default: 0000) OK Enter the new 4-digit system PIN OK Resetting the system PIN Resetting the base to the original PIN code 0000: ¤ Remove the power cable from the base Keep pressed the Registration/paging key on the base At the same time, reconnect the power cable to the base press and hold the key for at least 5 seconds . . . the base is reset and the system PIN is set to 0000 All handsets are de-registered and must be re-registered. All settings are reset to the defaults. Resetting the handset You can reset individual settings. Entries in the directory and call list, and the handset’s registra- tion to the base, are maintained. ¤ Menu Settings OK System OK Reset Handset OK . . . Perform factory reset? OK Resetting the base A reset disables mode No Radiation, resets individual settings and deletes all lists. The system PIN is reset to the original code 0000. The time and date are not affected. Resetting the base from the menu The handsets remain registered. The system PIN is not reset. ¤ Menu Settings OK System OK Reset Base OK . . . Reset? OK Resetting the base using a key on the base All handsets are de-registered. The system PIN is set back to the original code 0000. ¤ Remove the power cable from the base Keep pressed the Registration/paging key on the base At the same time, reconnect the power cable to the base Keep the key pressed for at least another 5 seconds Restarting a base ¤ Menu Settings OK System OK Base Restart OK Enter the system PIN (default: 0000) OK 56 Updating the base firmware ¤ Menu Settings OK System OK Base Update OK Enter the system PIN (default: 0000) OK . . . The system checks whether there is new firmware for the base and issues a message Start the firmware update as required with OK Checking/changing the network settings An IP address is required in order for the home network to "recognise" your phone. The IP address can be assigned to the phone automatically (by the router) or manually. • If the address is assigned dynamically, the router's DHCP server automatically assigns an IP address to the phone. The IP address can be changed according to the router settings. • With manual/static assignment, you assign a static IP address to the phone. This may be necessary depending on your network configuration (e.g. if your phone is connected directly to a PC). To assign the IP address dynamically, the DHCP server on the router must be activated. Please also read the user guide for your router. ¤ Menu Settings OK System OK Local Network OK Use to select the setting Change the setting as required OK IP addr. type ¤ Use to select Static or Dynamic For IP addr. type Dynamic: The following fields show the current settings that the phone obtained from the router. These settings cannot be changed. For IP addr. type Static: Configure the settings for the following fields. IP address ¤ Enter the IP address (overwriting the current setting). Subnet mask ¤ Enter the subnet mask (overwriting the current setting). Default gateway ¤ Enter the IP address of the standard gateway. The local network is connected to the Internet via the standard gateway. This is generally your router. DNS server ¤ Enter the IP address of the preferred DNS server The DNS server (Domain Name System) converts the symbolic name of a server (DNS name) into the public IP address for the server when the connection is made. You can specify here the IP address of your router. The router forwards phone address requests to its DNS server. Phone settings 57 Phone settings Firmware update The handset supports firmware updating via the DECT radio link to the base (SUOTA = Software Update Over The Air). ¤ Menu Settings OK Firmware Update OK Showing the current firmware version: ¤ Current Version OK Updating firmware: ¤ Update OK . . . If there is new firmware, the update is started The update process may take up to 30 minutes. During this time, only restricted handset use is available. Automatically check whether there is new firmware: ¤ Menu Settings OK Firmware Update Automatic Check OK ( = enabled) If new firmware is available for the handset, a message to this effect is displayed. ¤ Start the firmware update with OK. 58 Web configurator You can use the web configurator to make settings for the phone on a PC or tablet. • You can make settings that can also be made on your phone handset, e.g. set date and time or perform a firmware update • You can make additional settings that are not possible via the handset, meet particular prerequisites for connecting the phone to a company network or adjust the voice quality on IP connections • You can save data on the base where this is required for access to certain Internet services, e.g. public online directories, the incoming e-mail server for your e-mail account and the synchronisation of the date/time with a time server • You can save data for your phone (base and handsets) in files on the PC and, in the event of an error, you can download them onto your phone again. See the online help for the web configurator for a detailed description of the web pages and the required entries ( p. 60). Start web configurator Connecting to the web configurator Your phone is connected to the local network. In most cases, this connection is established automatically as soon as the device is connected to the network. If this is not the case, connect to the local network via the handset. You may not be able to change some settings in the web configurator, depending on the provider. The web configurator cannot be accessed by more than one user at any one time. You can still make phone calls while working on the web configurator. Establishing a connection via the phone's IP address ¤ Finding out the current IP address of the phone: Briefly press the registration/paging key on the base . . . the IP address is displayed on the handset The IP address can sometimes change, depending on the settings of the DHCP server in your network. ¤ Start your web browser on the PC/tablet Enter IP-address of phone in the browser address field (example: 192.168.2.2) . . . A connection is established to the phone's web configurator Web configurator 59 Web configurator Establishing a connection via the phone's domain name PC/tablet and phone are connected to the Internet. ¤ Start your web browser on the PC/tablet In the web browser address field, enter gigaset-config.com If you can contact multiple Gigaset devices via your Internet connection: Select device The connection between the PC and the web configurator is a local connection (LAN connection). The Internet is only accessed to establish the connection. Registering/de-registering with the web configurator Registering, setting the interface language Once you have successfully established the connection, the website Welcome is displayed in the web browser. ¤ Select the desired language Enter PIN (default setting: 0000) OK For your security, you should change the default PIN ( p. 71). De-registering ¤ Click on Log off at the top right in the menu bar. Always end the web configurator with the command Log off. If the web browser is closed without de-registering first, access to the web configurator may be blocked for a few minutes. Help ¤ Click on the question mark on the top right of a web page . . . Online help opens in a separate window Searching in help: Click inside the Help window Press Ctrl and F. A search dialog opens. The help pages are downloaded directly from the configuration server. You may need to change your browser settings to display the help pages correctly. Internet Explorer and Firefox require the following settings, for example: ¤ You must allow blocked active content for help (right-click the information bar at the top of the browser window). ¤ Allow the pages to use their own fonts or set Arial as the standard font (general option). 60 Carry out initial configuration A wizard is available for initial configuration when no VoIP connection (IP account) has been set up. The wizard will help you configure an IP account. The phone offers a range of provider profiles that make it easier to configure an IP account. Each profile contains the most important configuration settings for the provider concerned. ¤ Home Quick Start Wizard Next ¤ Country Select from list Next If the phone is connected to a PABX that provides IP accounts, you can select the PABX here. ¤ Provider Select from list Next If the provider does not appear in the list: Select Other provider . . . You must now enter the provider data yourself For help, see page Settings Telephony Connections ¤ Enter the provider's access data Next . . . The phone is registered with the provider ¤ If the provider has a network mailbox: Enter the phone number . . . The mailbox will be activated once you close the wizard ¤ If all outgoing calls from the registered handset are to be made via this VoIP connection as standard: Mark Yes Default setting: No . . . Outgoing calls are made via fixed line network connection Detailed assignments for multiple handsets, multiple VoIP connections and incoming calls Number Assignment ( p. 64) ¤ Finish . . . The connection is recorded in the phone connection list ( p. 63) Change settings for this connection and/or set up further VoIP connections: ¤ Settings Telephony Connections ( p. 63). Web configurator 61 Web configurator Network IP Configuration Connect phone to local network (LAN)/router. ¤ Settings Network IP Configuration In most cases, special settings are not required to connect the phone to the router/a local network. Your phone is preconfigured for dynamic assignment of the IP address by default (DHCP). In order for your router to "recognise" the phone, dynamic IP address assignment must also be activated on the router, i.e. the router's DHCP server must be activated. If the DHCP server cannot or should not be activated, you must assign a fixed/static IP address to the phone. A fixed IP address is useful, for example, if port forwarding or a DMZ is set up on the router for the phone. You can use the web configurator to make further settings that are required if you connect your phone to a large (company-wide or organisation-wide) network, or if you want to manage the phone remotely. • Specify the address of an HTTP proxy server within the LAN that the phone can use to establish connections to the Internet if direct access is not allowed in the LAN. • VLAN identifier / VLAN priority Store for access to a tagged VLAN. • Allow PCs outside your LAN to connect to the web configurator. Authorising access from other networks increases the risk of unauthorised access. It is therefore recommended that you disable remote access if you no longer require it. The web configurator can only be accessed from other networks if your router passes on the service requests from "outside" to port 80 (the default port) of the phone. Make sure you read the user guide for your router. Security The phone supports the establishment of secure data connections on the Internet with the TLS security protocol (Transport Layer Security). With TLS, the client (the phone) uses certificates to identify the server. These certificates must be stored on the base. ¤ Settings Network Security On this page, you will find the Server certificates / CA certificates lists with the certificates saved on the base. The Invalid certificates list contains the certificates received from servers that have not passed the certificate check when establishing a connection, and certificates from the Server certificates / CA certificates lists that have become invalid (e. g. because they have expired). You can remove certificates and download new certificates to the base, and you can also accept or reject invalid certificates. If the connection to a data server on the Internet is not made because the phone does not accept the certificate received from the server (e.g. when downloading your e-mail messages from the POP3 server), you will be prompted to open the Security settings web page. 62 The Invalid certificates list contains the certificate used to make the connection. Click on [Details] to display information about who issued the certificate (certification authority) and for whom, as well as its validity period. If you accept the certificate, depending on its type, it is transferred to one of the Server certificates / CA certificates lists (even if it has already expired). If a server responds again with this certificate, this connection is accepted immediately. If you decline the certificate, it is transferred to the Server certificates list with the label (rejected). If a server responds again with this certificate, this connection is rejected immediately. Telephony Connections to base Manage connections to base: ¤ Settings Telephony Connections This web page displays a list with all possible connections and their status (e.g. Connected, Registered, Not configured): Fixed line You do not have to configure the fixed line network connection. You can make or receive calls on the fixed line network connection once your phone is connected to the fixed line network connection. Making changes via [Edit]: • Name of the fixed line network connection. The name entered is shown, e.g. for calls to your fixed line network connection, in the displays of the registered handsets and in the call list. • Setting Dialling Mode and Flash time. The flash time is set by default for operating the phone on the main connection. You must change it if necessary if you connect the phone to a PABX (see the user guide for your PABX). Gigaset.net The Gigaset.net connection is preconfigured in your phone. Your phone is preassigned a Gigaset.net number. You can activate and deactivate the Gigaset.net connection. If the connection is deactivated, the phone will not register with the Gigaset.net service. You are then not available via the Gigaset.net connection. Making changes via [Edit]: • Name of Gigaset.net connection • Deactivate STUN. The Gigaset.net connection uses a STUN server as standard. In the sent data packets, Gigaset.net replaces the private IP address of your phone with its public IP- address. If you operate your phone behind a router with symmetric NAT, STUN cannot be used. You must deactivate it. Otherwise, when making Gigaset.net calls you will not be able to hear the caller. IP1 - IP6 You can assign up to six VoIP connections (VoIP phone numbers) to your phone. You need an IP account from a provider for each VoIP phone number. Save the access data in your phone. Set up/change VoIP connections via [Edit] Web configurator 63 Web configurator Send and receive connections For the number assignment, open the web page: ¤ Settings Telephony Number Assignment Assign send and receive connections to the registered handsets : • The fixed line network connection is assigned to each handset automatically when they are registered. • You can assign each handset either a fixed phone number or a line selection. With line selection, you choose the connection to be used for each call. • The Gigaset.net number is assigned as the fixed send connection for each registered handset. Numbers that end in #9 are automatically dialled via Gigaset.net. You can avoid having to assign connections to certain phone numbers by using a dialling plan for these phone numbers. Activating a fixed line network connection as a fallback send connection You can activate the fixed line network connection on your phone as a fallback connection. If a call attempt fails via VoIP (IP connection or Gigaset.net), an attempt is automatically made (without prompting) to establish a connection via the fixed line network. ¤ . . . In Alternative Connection, activate the Automatic fallback to fixed line option A fallback is used in the following situations: • The IP connections are busy (you can make calls on a maximum of two IP lines at the same time) • The SIP server for the VoIP connection cannot be accessed • The VoIP connection has not yet been configured or has not been configured correctly (e.g. incorrect password) • The phone does not have a connection to the Internet, e.g. because your router is deactivated or not connected to the Internet. SMS messages that are to be sent via a VoIP connection are not sent via the fallback connection. Deactivate option if you are not connected to a fixed line network (default setting). Otherwise, you will be switched automatically to the fixed line network if no IP connection can be established temporarily, e. g. if the phone starts faster than the router. The phone would therefore not be functional. 64 Voice quality for VoIP connections Functions to improve the voice quality on VoIP connections (IP or Gigaset.net) are available on the web page: ¤ Settings Telephony Audio The voice quality for VoIP connections is mainly determined by the voice codec used for transferring the data and the available bandwidth of your DSL connection. In the case of the voice codec, the voice data is digitised (coded/decoded) and compressed. A "better" codec (better voice quality) means more data needs to be transferred, i.e. it requires a DSL connection with a larger bandwidth. You can change the voice quality by selecting (bearing in mind the bandwidth of your DSL connection) the voice codecs your phone is to use, and specifying the order in which the codecs are to be suggested when a VoIP connection is established. Default settings for the codecs used are stored in your phone; one setting optimised for low bandwidths and one for high bandwidths. The following voice codecs are supported: G.722Excellent voice quality. The broadband voice codec G.722 works at the same bit rate as G.711 (64 kbit/s per speech connection) but with a higher sampling rate. You can use this to play back higher frequencies. The speech tone is therefore clearer and better than with the other codecs (High Definition Sound Performance). G.711 a law / G.711 μ law Excellent voice quality (comparable with ISDN). The required bandwidth is 64 kbit/s per voice connection. G.726Good voice quality (inferior to that with G.711 but better than with G.729). Your phone supports G.726 with a transmission rate of 32 kbit/s per voice connection. G.729Average voice quality. The necessary bandwidth is less than or equal to 8 kbit/s per voice connection. To save additional bandwidth and transmission capacity on VoIP connections that use the G.729 codec you can suppress the transmission of voice packets in pauses ("silence suppression"). Instead of the background noises in your environment, your caller then hears a synthetic noise generated in the receiver (option: Enable Annex B for codec G.729). Network mailbox If the provider (fixed line network and/or Internet telephony) has a network mailbox, this is displayed on the following web page: ¤ Settings Telephony Network mailboxes You can enter the phone numbers for the network mailbox here and switch the network mailbox for the configured VoIP connections on and off. Web configurator 65 Web configurator User-defined dialling plans You can define your own dialling plans on the web page: ¤ Settings Telephony Dialling Plans You can specify the following dialling plans: • Specify a connection for phone numbers (Fixed line, Gigaset.net or IP1 - IP6), which should always be used to dial these phone numbers and therefore also for billing. If you enter just a few digits (e.g. local area, national or mobile network code) any call to a number beginning with these digits will be made via the selected connection. • If you block phone numbers, your phone will not establish a connection to these numbers (e.g. 0190 or 0900 numbers). These dialling plans apply to all registered handsets. The send connection settings are inactive when you dial numbers that are governed by a dialling plan. You can activate and deactivate the dialling plans as required. Dialling plans, with the exception of a block, are not effective if you have assigned the line selection to a display key on the handset and you explicitly choose a send connection from the list of available connections before dialling. Emergency numbers Dialling plans for emergency numbers (e.g. the local police emergency number) are preset for certain countries. The fixed line network is set as the Connection. You should only change these dialling plans if the phone is not connected to the fixed line network. If you choose an IP connection, please make sure the provider supports calls to emergency numbers. If the VoIP connection is deleted from the configuration, the emergency call can no longer be made. Access codes – dialling plans when connecting to a PABX If your phone is connected to a PABX, you may have to enter an access code for external calls (outside line code, e.g. "0"). Save one access code each for fixed line network and VoIP calls and specify when the phone numbers should be automatically prefixed with the digits. These settings are available in the Access Code area on the web page: ¤ Settings Telephony Dialling Plans Local area codes – dialling plans for local calls using VoIP If you use VoIP to make a call to the fixed line network, you may also have to dial the area code for local calls (depending on the provider). You can avoid having to enter your own local area code by entering the full area code (with the international code) for the location where you are using the phone in the phone configuration and activating the Predial area code for local calls via VoIP option. These settings are available in the Area Codes area on the web page: ¤ Settings Management Local Settings 66 Special settings for Internet telephony Activating Call Forwarding for VoIP connections The settings for Call Forwarding are on the web page: ¤ Settings Telephony Call Divert You can divert calls to your VoIP connections and to your Gigaset.net number. You can divert calls to your VoIP connections to any external number (VoIP, fixed line network or mobile number). Call Forwarding takes place via VoIP. You can divert calls to your Gigaset.net number within the Gigaset.net, i.e. to another Gigaset.net number. Setting DTMF signalling for VoIP You can change the settings for DTMF signalling in the DTMF over VoIP Connections area on the web page: ¤ Settings Telephony Advanced VoIP Settings DTMF signalling is required, for example, for querying and controlling certain network mailboxes via digit codes or for remote operation of a local answer machine. To send DTMF signals via VoIP you must first define how key codes should be converted into and sent as DTMF signals: as audible information via the speech channel or as an "SIP Info" message. Ask your provider which type of DTMF transmission it supports. You can configure your phone in such a way that it attempts with each call to set the most suitable DTMF signalling for the current codec (Automatic). Or you can explicitly define the type of DTMF signalling: • Audio or RFC 2833, if DTMF signals are to be transmitted acoustically (in voice packets). • SIP info, if DTMF signals are to be transmitted as code. DTMF signals cannot be transmitted in the audio path (Audio) on broadband connections (the G.722 codec is used). Configuring call transfer via VoIP You can change the settings for call transfer in the Call Transfer area on the web page: ¤ Settings Telephony Advanced VoIP Settings You can transfer an external call to a VoIP connection to a second external participant by pressing the Recall key (depending on the provider). Add/change settings for call transfer: • Activate call transfer by ending the call. The two external participants will be connected when you press the End call key . • Activate direct call transfer. The call can be transferred before the second participant has answered. • Press the Recall key to deactivate call transfer if you want to assign a different feature to the Recall key ( "Defining Recall key functions for VoIP (hook flash)"). Web configurator 67 Web configurator 68 Defining Recall key functions for VoIP (hook flash) You can specify the function for the Recall key on the web page: ¤ Settings Telephony Advanced VoIP Settings Your provider may support special performance features. To make use of these features, your phone needs to send a specific signal (data packet) to the SIP server. You can assign this "signal" as the Recall function to the Recall key on the handsets. Prerequisite: The Recall key is not used for call transfer (default setting). If you press this key during a VoIP call, the signal is sent. This requires that DTMF signalling via SIP info messages is activated on the phone (see above). Defining local communication ports for VoIP The settings for the communication ports are on the web page: ¤ Settings Telephony Advanced VoIP Settings The following communication ports are used for Internet telephony: • SIP port: The communication port via which the phone receives (SIP) signalling data. The default standard port number is set to 5060 for SIP signalling. • RTP port: Two consecutive RTP ports (consecutive port numbers) are required for each VoIP connection. Voice data is received via one port and control data via the other. The default standard port number is set to 5004 - 5020. This setting only has to be changed if the port numbers are already being used by other participants in the LAN. You can then specify other fixed port numbers or port number ranges for the SIP and RTP port. If several VoIP phones are operated on the same router with NAT, it makes sense to use randomly selected ports. The phones must then use different ports so that the router's NAT is only able to forward incoming calls and voice data to one (the intended) phone. Use the web configurator to specify a port number range for the SIP and RTP port that the ports are chosen from. Messaging E-mail notifications Save the address of the incoming e-mail server and personal access data for your mailbox in the base. Specify the time interval at which the phone should check whether the incoming e-mail server has received new e-mail messages. Specify whether authentication on the incoming e-mail server should be carried out via a secure connection. ¤ Settings Messaging Email Message Notification The LED in the message key on the base connected with the handset indicates when a new message, e. g. a new e-mail, has been received. You can specify for each individual handset what kind of new message should be displayed. ¤ Settings Messaging Message Notification Info Services You can display the text information of a selected Info service from the idle display of your handset. To do this, you must enable the screensaver Info Ticker on the handset. The default setting for this is the weather report. From the Gigaset.net web portal, you can put together your personal services for the screensaver Info Ticker. ¤ Settings Info Services On this page, you will be able to access the Gigaset.net server and view your personal access data. Directories Online Directory Select provider for online directory. You can set the Display of caller’s name option, depending on the provider selected. This means that the name of the caller is read from the online directory for incoming calls and shown on the display (where the handset's local directory does not contain an entry for the caller's number). ¤ Settings Directories Online Directory Directory Transfer Deleting handset directories and downloading to/from the PC. ¤ Settings Directory Transfer • Save directories on a PC. Entries are stored in vCard format in a vcf file on the PC. You can download these files onto every registered handset. You can also copy directory entries to your PC address book. • Copy contact details from your PC address book to handset directories. Export contacts in vcf files (vCards) and transfer to handset directories. • Delete a directory on the handset. If you have edited the directory file (vcf file) on the PC and would like to load this modified directory to the handset, you can delete the current directory on the handset before the transfer. Tip: Back up the current directory on your PC before deleting it. You can then reload it if the modified directory is affected by formatting errors and some, or all, of it cannot be loaded onto the handset. If you wish to copy a directory (vcf file) with multiple entries stored on the PC to the Microsoft OutlookTM address book, please note the following: Microsoft OutlookTM only ever transfers the first (directory) entry from the vcf file to its address book. Web configurator 69 Web configurator 70 Transfer rules The directory entries from a vcf file that are loaded onto the handset will be added to the directory. If an entry already exists for a name, it will either be supplemented or a new entry for the name will be created. The process will not overwrite or delete any phone numbers. Contents of directory file (vcf-file) The following data (if available) is written into the vcf file for entry into the directory or transferred from a vcf file into the handset directory: • Name • First name • Number • Number (office) • Number (mobile) • E-mail address • Anniversary date (YYYY-MM-DD) and the time of the reminder call (HH:MM) separated by a "T" (example: 2008-12-24T11:00). Other information that a vCard may contain is not entered into the handset directory. Example of an entry in vCard format: BEGIN:VCARD VERSION:2.1 N:Smith;Anna TEL;HOME:1234567890 TEL;WORK:0299123456 TEL;CELL:0175987654321 E-MAIL:anna@musterfrau.de BDAY:2008-12-24T11:00 END:VCARDDepending on your device type, up to three entries with the same name are created in the directory for each vCard – one entry per entered number. Management Date and Time Managing the synchronisation of the base with a time server. By default, your phone is configured so that the date/time is transferred from a time server on the Internet. Changes to time server settings via web page: ¤ Settings Management Date and Time Changing the base settings, registering handsets • Switch the base to registration mode to register more handsets to the base. This setting corresponds to pressing and holding the registration/paging key on the front of the base. • Activate or deactivate Eco Mode or Eco Mode+. • Change the system PIN for your phone. • Activate and deactivate the LED for the registration/paging key on the front of the base. • Activate or deactivate the display of VoIP status messages on your handset. The base settings are on the web page ¤ Settings Management Miscellaneous Rebooting the device or restoring the factory settings If your phone suddenly does not work as expected, restart it. This frequently resolves problems. You can also reset all of the settings on the phone to the default settings e.g. if you want to give your phone to a third participant. This deletes all settings, lists and directory entries! ¤ Settings Management Reboot & Reset Saving and restoring system settings Once you have configured your base and after each configuration change, you can save the current base settings in a file on the PC (suffix .cfg). You can reload the file onto the phone again when necessary. ¤ Settings Management Save and Restore The contents of the .cfg file include: • The settings for the local network (IP configuration) • The data for the (VoIP) connections established • The assignment of send and receive connections • Your own local area code and access code • The network mailbox number • The Internet services settings • The ECO DECT settings Web configurator 71 Web configurator Firmware Update Regular updates to the base firmware and the provider profile for VoIP connections (general provider data) are made available on an Internet configuration server. You can download these updates onto your base as required. The URL for this server is stored in the base. ¤ Settings Management Firmware Update Starting firmware update If a new version of the firmware is available, this is downloaded to the base and the base is restarted. A firmware update lasts approx. six minutes. The duration also depends on the bandwidth of your DSL connection. Enabling/disabling the automatic version check When the version check is enabled, the phone checks every day whether the Gigaset configura- tion server has a new version of the phone firmware. If the phone is not connected to the Internet at the time when the check is to be performed (e. g. because the router is disabled), the check is performed as soon as the phone is reconnected to the Internet. If a new version is available, a message to this effect is shown on the display of the registered handsets. You can start the update of the firmware on one of the handsets. Downgrading firmware ¤ You can reload the firmware version that was loaded before the last update on the base. or¤ You can reload the firmware version that was loaded by default onto the phone. The selected firmware is reloaded onto the phone and the current firmware is overwritten. Status of the phone ¤ Status Device Information about the phone is displayed: • IP and MAC address for the base • Version of the firmware currently loaded, format: aa.bbb (aabbbxxyyyzz) aa Phone product variant bbb Firmware version xx Sub-version yyyzz only significant for the service Example: 42.020 (420200000000 / V42.00) means that version 20 of the firmware is currently loaded on your base. • A list of the registered handsets ¤ Status Connections The page displays the currently available connections and their status. 72 Web configurator Menu overview Quick Start Wizard p. 61 Settings Network IP Configuration p. 62 Security p. 62 Telephony Connections p. 63 Audio p. 65 Number Assignment p. 64 Call Divert p. 67 Dialling Plans p. 66 Network mailboxes p. 65 Advanced VoIP Settings p. 67 Messaging Email p. 69 Message Notification p. 68 Info Services p. 69 Directories Online Directory p. 69 Directory Transfer p. 69 Management Date and Time p. 71 Local Settings p. 66 Miscellaneous p. 71 Reboot & Reset p. 71 Save and Restore p. 71 Firmware Update p. 72 Status Device p. 72 Connections p. 72 73 Customer Service & Assistance Customer Service & Assistance Do you have any questions? As a Gigaset customer, you can find help quickly in this User Manual and in the service section of our Gigaset online portal gigaset.com/service. In • • • • • • • our constantly updated online service you can find: Extensive information about our products FAQ compilations Keyword search to help find topics quickly Compatibility database: Find out which base stations and handsets can be combined. Product comparison: Compare the features of several products with each other. Downloads for user manuals and current software updates E-mail contact form for customer service In order to contact our customer service via email, please use the email contact form from our Gigaset online portal after selecting your home country. Our representatives are also available on the telephone hotlines for consultation. Australia- - - - - - - - - - - - - - - - - - - +61 1300 780 878 Austria - - - - - - - - - - - - - - - - - - - - - -0043 1 311 3046 Bahrain - - - - - - - - - - - - - - - - - - - - - - - -31 73 11 173 Belgium - - - - - - - - - - - - - - - - - - - - - - - - 07815 6679 Bosnia Herzegovina- - - - - - - - - - - - - - - 033 276 649 Brazil Grandes Capitais e Regiões Metropolitanas: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4003 3020 - - - - - - - - - - - - - - - - - - (Preço de uma ligação local) Demais localidades: - - - - - - - - - - - - - - - - - - - - - - - - - - - - 0800 888 3020 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -(Gratuito) Bulgaria - - - - - - - - - - - - - - - - - - - - - +359 2 9710666 Canada - - - - - - - - - - - - - - - - - - - - - 1-866 247-8758 China - - - - - - - - - - - - 0 21 400 670 6007 (RMB 0.11) Croatia- - - - - - - - - - - - - - - - - - - - - - - - 01 / 2456 555 Czech Republic - - - - - - - - - - - - - - - - - - 233 032 727 Denmark - - - - - - - - - - - - - - - - - - - - - +45 43682003 Finland- - - - - - - - - - - - - - - - - - -+358 (0)9725 19734 France - - - - - - - - - - - - - - - - - - - - - - (0)1 57 32 45 22 Germany - - - - - - - - - - - - - - - - - - - - 02871 / 912 912 Greece - - - - - - - - - - - - - - - - - - - - +30 2111 98 1778 Hong Kong - - - - - - - - - - - - - - - - - - - - - - 2763 0203 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2389 7285 Hungary- - - - - - - - - - - - - - - - - - - - - - 06(1)267-2109 India - - - - - - - - - - - - - - - - - - - - - Please refer to your - - - - - - - - - - - - - - - - - - - - - - - - - local warranty card Indonesia- - - - - - - - - - - - - - - - - - - -(62-21) 5673813 - - - - - - - - - - - - - - - - - - - - - - - - -(62-21) 888856000 Ireland - - - - - - - - - - - - - - - - - - - - - - - - 0818 200 033 Italy - - - - - - - - - - - - - - - - - - - - - - - - - 02.600.630.45 (Il numero è di tipo “urbano nazionale” e può essere chiamato da qualunque operatore di rete fissa o mobile. Il costo della chiamata è inerente al proprio piano tariffario definito con l’operatore telefonico, ad esempio in caso di un contratto con tariffa FLAT, non ci sono costi aggiuntivi per la chiamata a questo numero, in quanto si tratta di un numero urbano nazionale.) 74 Jordan - - - - - - - - - - - - - - - - - 00962 6 5625460/1/2 Kuwait - - - - - - - - - - - - +965 -22458737/22458738 Lebanon - - - - - - - - - - - - - - - - - - - - - -+9611240259/ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - +9611236110 Luxembourg - - - - - - - - - - - - - - - (+352) 8002 3811 Malaysia - - - - - - - - - - - - - - - - - - - - +603-8076 9696 Malta - - - - - - - - - - - - - - - +39 02360 46111 (0,10 €) Mexico - - - - - - - - - - - - - - - - - - -01800 999 4442738 - - - - - - - - - - - - - - - - - - - - - - - (01800 999 GIGASET) Netherlands - - - - - - - - - - - - - - - - - - - 0900-3333102 New Zealand - - - - - - - - - - - - - - - - - - - 0800 780 878 Norway- - - - - - - - - - - - - - - - - - - - - - -+47 2231 0845 Oman - - - - - - - - - - - - - - - +968 70928 Ext. 49/21/75 Poland - - - - - - - - - - - - - - - - - - - - - - - - - 801 140 160 Portugal - - - - - - - - - - - - - - - - - - (+351) 308 804 760 - - - - - - - - - - - - - - - - - (custo de uma chamada local) Romania- - - - - - - - - - - - - - - - - - - +40 021 204 9190 Russia - - - - - - - - - - - - - - - - - - - - - - - 8-800 333 4956 Serbia - - - - - - - - - - - - - - - - - - - - - - - - -0800 222 111 Singapore- - - - - - - - - - - - - - - - - - - - - - - - 6735 9100 Slovak Republic - - - - - - - - - - - - - - - - -0905 035 305 Slovenija- - - - - - - - - - - - - - - - - - - +386 (1) 5466 511 South Africa - - - - - - - - - - - - - - - - - - - 0800 98 08 42 Spain - - - - - - - - - - - - - - - - - - - - - (+34) 910 920 931 Sweden - - - - - - - - - - - - - - - - - - +46 (0)8502 52347 Switzerland - - - - - - - - - - - - - - - - - - - -0848 212 000 Taiwan - - - - - - - - - - - - - - - - - - - - - - - -02 266 24343 Turkey- - - - - - - Son kullanıcı için +90 212 888 6346 - - - - - - - - - - - - - - - - - - - Bayi için +90 212 888 6347 Ukraine- - - - - - - - - - - - - - - - - - - +380-44-451-71-72 United Arab Emirates - - - - - - - - - - - +971 44504288 United Kingdom- - - - - - - - - - - - - - - - 020 36953111 USA - - - - - - - - - - - - - - - - - - - - - - - - 1-866 247-8758 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -tollfree For questions about VoIP access, please contact the respective service provider. Please have your record of purchase ready when calling. Replacement or repair services are not offered in countries where our product is not sold by authorised dealers. Questions and answers If you have any questions about the use of your telephone, please go to gigaset.com/service where help is available at any time. The table below contains a list of common problems and possible solutions. Problem Nothing on the display. Cause The handset is not switched on. The batteries are flat. Solution Press the End call key for about 5 seconds or place the handset into the base. Charge or replace the batteries. Problem No radio connection to the base. Cause The handset is outside the range of the base. Handset is not yet registered. The base is not switched on. Solution ¥ ¥ ¥ Move Register Check the the the handset power handset. plug closer on to the the base. base. Problem You cannot hear a ring or dial tone from the fixed line network. Cause The phone cable supplied has not been used or it has been replaced by a new cable with the wrong pin connections. Solution ¥ Please always use the telephone cable supplied or ensure that the pin connections are correct when purchasing from a retailer. Problem Error tone sounds after system PIN prompt. PIN forgotten. Cause You have entered the wrong system PIN. Solution ¥ Reset the system PIN to the default 0000. All the handsets are de-registered. All settings are reset. All lists are deleted. Customer Service & Assistance 75 Customer Service & Assistance 76 Manufacturer warranty (Middle East) On the purchase of your new Gigaset product, we guarantee that this equipment is a genuine manufacturer’s product and extend the following warranty: We guarantee this product against manufacturing defects for one full year from the date of purchase, unless specified otherwise. Adaptors and batteries for cordless phones carry 6 months warranty from the date of purchase. Gigaset Communications authorized Service Centres will replace or repair, if necessary, any defective part/ parts free of charge by presenting this certificate of warranty at the Service Centre mentioned overleaf. This Certificate of warranty does not apply if the telephone has: • Been misused, mishandled, willfull damaged, neglected, damaged by lightning, improperly repaired, tested, altered improperly in any way. • A defect arising out of any failure to follow instructions either in the manual or product specification. • In case repairs are carried out of by unauthorized personnel or unauthorized source warranty will be void. • A defect arising from using non-Gigaset approved accessories or ancillary items attached to or in connec- tion with the telephone. • If this certificate of warranty is not signed and stamped by the authorised distributor. • Any other claim resulting out of or in connection with the device shall be excluded from this warranty. For Southern Africa: In the event of an after-sales issue/warranty claim please refer back to your point of purchase. Proof of purchase (receipt) has to be submitted. Certificate of warranty (Middle East) The warranty is not valid if it is not signed and stamped by the authorized distributor. Please fill in the following details and stamp the card to validate the warranty. All details must be filled in by the dealer and retained by the customer. This warranty shall apply to products purchased in the Middle East only. Customer’s Name: - - - - - - - - - - - - - - - - - - - - - - - - - - Product / Model: - - - - - - - - - - - - - - - - - - - - - - - - - - - Dealer’s Name: - - - - - - - - - - - - - - - - - - - - - - - - - - - - Date of Purchase: - - - - - - - - - - - - - - - - - - - - - - - - - - - Invoice / Cash Memo Details: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Dealer’s Stamp Customer Service & Assistance Service Centres (Middle East) UAE Customer Service Hot-line UAE TEL: +971 44504288 Service Collection Point blueoceanglobalsupport.com/portal Oman National Telephone Services Co. LLC P.O. Box 2786 PC:112, Sultanate of Oman Tel: +968-709281 Ext. 45/21/75 Fax: +968-791013 E-mail: isonts@omentel.net.om Qatar Modern Home, 51-East - Salwa Road, Al-Maha Complex, Doha Tel: 00974-4257844 / 00974-4257777 Fax: 00974-4314700 Bahrain Authorized Service Center, Bldg: 211, Rd: 339, Block: 321, Old Place Road, Manama, Tel: 00973-17311173 E-mail: servicemanager@ashrafs.com.bh Saudi Arabian Service Centers: Ahmed Abdulwahed Trading Co. Jeddah Service Center Al-Amal Plaza, Hail Street, Jeddeh, Saudi Arabia, Tel: 02-6500282 Ext. 209 Riyadh Service Center Olaya Street Riyadh, Saudi Arabia, Tel: 01-4622470 / 4623850 77 Khobar Service Centre Al-Khobar Street, Al-Khobar, Saudi Arabia, Tel: 03-8944193/03-8952359 Madina Munawara Al-Ayon Street, Tel: 00966-4-8387931 Khamis Mushyat Al-Khalidiya St., Tel: 00966-7-2230772 Tabuk Main Street, Tel: 00966-4-4219232 Kuwait Customer Service Hotline Kuwait Tel: 00965-22458737 / 00965-22458738 Al-Baptain Service Center Shop #: 247 Qibla, Block 11, Avenue 11, Souk al Kabeer, Fahad Al Salem Street, Tel: 00965-2464993 Jordan SEDR Home & office Electronics Co - Tronicom Wasfi Al-Tal St., Building No. 80, 2nd floor, Tel: 00962-6-5625460/1/2 Lebanon 306, Jdeideh Sin el Fil Blvd, Tel: 00961-1240259 / 00961-1236110 For questions about VoIP access, please contact the respective service provider. Manufacturer‘s advice 78 Manufacturer‘s advice Authorisation This device is intended for analogue phone lines in your network. Voice over IP telephony is possible via the LAN interface (IEEE 802.3). Depending on your telecommunication network interface, an additional router/switch could be necessary. For further information please contact your Internet provider. Country-specific requirements have been taken into consideration. Hereby, Gigaset Communications GmbH declares that the radio equipment type Gigaset A690IP-AS690IP – Gigaset A690HX-AS690HX is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: gigaset.com/docs. This declaration could also be available in the "International Declarations of Conformity" or "European Declarations of Conformity" files. Therefore please check all of these files. Data protection We at Gigaset take the protection of our customers’ data very seriously. It is precisely for this reason that we are ensuring all our products feature "Privacy by Design" as standard. All information we collect is used to make our products as good as possible. In the process, we ensure your details are protected and only used for the purposes of making available to you a product or service. We know which path your data takes through the company and ensure this happens in line with data protection specifications in a secure and protected manner. The full text of the privacy policy is available from: gigaset.com/privacy-policy Environment Our environmental statement We at Gigaset Communications GmbH are aware of our social responsibility. That is why we actively take steps to create a better world. In all areas of our business – from product planning and production to sales and waste of disposal – following our environmental conscience in everything we do is of utmost importance to us. Learn more about our earth-friendly products and processes online at gigaset.com. Environmental management system Gigaset Communications GmbH is certified pursuant to the international standards ISO 14001 and ISO 9001. ISO 14001 (Environment): Certified since September 2007 by TÜV SÜD Management Service GmbH. ISO 9001 (Quality): Certified since 17/02/1994 by TÜV SÜD Management Service GmbH. Disposal Batteries should not be disposed of in general household waste. Observe the local waste disposal regulations, details of which can be obtained from your local authority. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. This crossed-out wheeled bin symbol on the product means the product is covered by the European Directive 2012/19/EU. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your local council refuse centre or the original supplier of the product. Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances. Impairments in high-gloss finishes can be carefully removed using display polishes for mobile phones. Contact with liquid If the device comes into contact with liquid: 1 Unplug all cables from the device. 2 Remove the batteries and leave the battery compartment open. 3 Allow the liquid to drain from the device. 4 Pat all parts dry. 5 Place the device in a dry, warm place for at least 72 hours (not in a microwave, oven etc.) with the battery compartment open and the keypad facing down (if applicable). 6 Do not switch on the device again until it is completely dry. When it has fully dried out, you will normally be able to use it again. Open Source Software General Your Gigaset product includes Open Source software that is subject to various license conditions. With regard to Open Source software, the granting of usage rights that go beyond the operation of the product in the form supplied by Gigaset Communications GmbH is governed by the relevant license condi- tions of the Open Source software. For further information on Open Source Software please visit gigaset.com/opensource. Manufacturer‘s advice 79 Technical data Technical data Batteries Technology: Nickel metal hydride (NiMH) Size: AAA (Micro, HR03) Voltage: 1.2 V Capacity: 400 - 1000 mAh Handset operating times/charging times The operating time of your Gigaset depends on the capacity of the battery, its age and the way it is used. (All times are maximums). Standby time (hours) 180 / 110* Talktime (hours) 12 Operating time for 1.5 h of calls per day (hours) 90 / 70* Charging time in charging cradle (hours) 4.5 * No Radiation switched off/on, without display backlight in idle mode Power consumption of the handset in the charging cradle When charging: approx. 2.10 W To maintain the charge status: approx. 1.30 W Base power consumption Standby: approx. 1.30 W During a call: approx. 1.40 W General technical specifications DECT standard supported GAP standard supported Radio frequency range 1880 - 1900 MHz Range up to 300 m outdoors, up to 50 m indoors Power supply for base 230 V ~/50 Hz Transmission power 10 mW average power per channel, 250 mW pulse power Ambient conditions for operation +5°C to +45°C, 20% to 75% relative humidity Pin connections on the telephone jack

3 21 80 4 5 6 1 unused 2 unused 3 a 4 b 5 unused 6 unused


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