GE PFW955 (01) PDF Document

Step 1: Load clothes into your GE PFW955 washer and close the door.

Step 2: If the screen is dark, press the Power pad or turn the knob to “wake up” the display.

Step 3: Turn the knob to select the desired cycle.

Step 4: Open the dispenser and add detergent, bleach and fabric softener, as desired. Models with SmartDispense™ only require that you select the SmartDispense pad once the tank has been filled.

Step 5: Press Start to begin the wash cycle. The machine will weigh your clothes and add the proper amount of water. When the wash cycle is finished, the door will unlock.

Step 6 (on some models): After the wash cycle is completed and the clothes unloaded, select ULTRAFRESH VENT™ to help eliminate the excess moisture in your GE PFW955 washer so you can close the door.

Step 1: Power on the GE PFW955 washer.

Step 2: Press and hold the Dryer Control button on the GE PFW955 washer for 3 seconds to power on the dryer.

Step 3: The dryer’s cycle selection will flash to display the recommended sensor cycle that pairs to the last completed washer cycle as the washer display reads “drY”.

Step 4: To use this cycle, press the Dryer Control button to start the dryer. The dryer can be paused by opening its door or pressing the Dryer Control button. To restart the dryer with its door closed, press the Dryer Control button again.

Step 5: To select Timed Dry instead of the sensor dry cycle, press the Timed Dry button on the GE PFW955 washer while the display says “drY”. Repeated presses of this button will step through preset Timed Dry times (default is 10 minutes).

Step 6: Once you’ve selected the Timed Dry cycle’s duration, press the Dryer Control button within 10 seconds to start the dryer.

Step 1: Power on both the GE PFW955 washer and the dryer but do not start any cycles.

Step 2: Press and hold the Tumble Care button on the GE PFW955 washer for 5 seconds until the Bluetooth® LED starts to flash and you hear an audible tone.

Step 3: Open and close the dryer door 3 times within 10 seconds to make it discoverable to the washer.

Step 4: The GE PFW955 washer will attempt to discover the dryer, the Bluetooth® icon will flash and both displays will blink “ – – – ”.

Step 5: The Bluetooth® icon on the GE PFW955 washer should illuminate solid signifying that the machines are now paired. The display on the washer will display “bt” once pairing is complete.

Step 6: If the Bluetooth® units fail to pair, repeat above steps 1-5.

Step 7: To unpair the machines, press and hold the Tumble Care button for 10 seconds or open and close the dryer door 3 times within 10 seconds.

Press to “wake up” the display. If the display is active, press to put the GE PFW955 washer into standby “OFF” mode.

NOTE: Pressing Power does not disconnect the appliance from the power supply.

Press to start a wash cycle. If the GE PFW955 washer is running, pressing it once will pause the washer and unlock the door, allowing Add Garment (should be done early in the wash cycle) or removal of a garment. It will take a few seconds for the door to unlock after pressing Start/Pause.

After adding or removing garments, press again to restart the wash cycle.

NOTE: If washer is paused and cycle is not restarted within 15 minutes, the current wash cycle will be cancelled.

NOTE: The GE PFW955 washer performs automatic system checks after pressing the Start pad. Water will flow in 45 seconds or less. You may hear the door lock and unlock and the pump activate before water flows.

The cycles on the GE PFW955 washer are optimized for specific types of loads. The chart below will help you match the items to be laundered with the best cycle settings:

*Some cycles and options may not be available on some models.

The PDF displays a chart where available settings are marked with a circle (•) and factory default settings are marked with a solid dot (•). For the GE PFW955 washer, the following factory default settings are indicated:

Individual settings for soil level (Level), water temperature (Temp) and spin speed (Spin) can be set from the minimum to maximum on the GE PFW955 washer.

Soil: Changing the Soil level increases or decreases the wash time to remove different amounts of soil. To change the Soil level, press the Soil level pad until you have reached the desired setting. You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil levels on most cycles.

Temp: Adjust to select the proper water temperature for the wash cycle. The AutoSoak and PreWash rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles. Follow the fabric manufacturer’s care label when selecting the wash temperature. To change the wash temperature, press the Temp pad until you have reached the desired setting. You can choose between Tap Cold, Cold, Warm, Hot or Extra Hot on most cycles. By design, to protect fabrics, not all wash temperatures are available for certain wash cycles. Extra Hot temperatures are enabled by the internal heater on models equipped with Steam capabilities.

Spin: Adjusting the Spin speed changes the final spin speed of the cycles. Always follow the garment manufacturer’s care label when changing the Spin speed. To change the Spin speed, press the Spin speed pad until you have reached the desired setting. You can choose between No Spin, Low, Medium, High or Max. Higher spin speeds are not available on certain cycles, such as DELICATES and ACTIVE WEAR.

The ULTRAFRESH VENT System with OdorBlock was designed to eliminate excess moisture in the GE PFW955 washer following a wash cycle to help prevent odors from developing. This washer was designed to drain water at the end of the cycle more effectively. Following the wash cycle, the user can then choose to leave the door open or select the ULTRAFRESH VENT feature to assist with drying out the gasket and other areas of the washer.

ULTRAFRESH VENT is available after the wash cycle is complete and you have removed your cleaned laundry. Once the door is closed, a notification tune will play and the ULTRAFRESH VENT pad LED will blink. Upon pressing the pad, ULTRAFRESH VENT will begin.

To select ULTRAFRESH VENT at any other point, power on the GE PFW955 washer, ensure a cycle is not actively running, and remove any garments from the basket, then press and release the ULTRAFRESH VENT pad so that the notification tune plays and the ULTRAFRESH VENT pad LED begins to blink. Then press the ULTRAFRESH VENT pad again to start the feature.

During the operation of ULTRAFRESH VENT the door will remain locked and the GE PFW955 washer will intermittently spin at low speeds for up to 8 hours. If garments are detected in the basket during ULTRAFRESH VENT, the washer will instead run TUMBLE CARE or 1 STEP WASH + DRY, based on option availability for your model.

The ULTRAFRESH VENT feature may be cancelled at any time by pressing the POWER pad, turning the cycle knob, or pressing the ULTRAFRESH VENT pad.

To save your favorite settings for a given cycle on the GE PFW955 washer, set the desired options for Soil, Spin and Temp levels, extra rinse and other settings. Hold down the My Settings pad for 3 seconds. A beep will sound to indicate the selections for this cycle have been saved. You can choose to create My Settings for other cycles.

The steam feature adds steam into the GE PFW955 washer before the wash cycle begins to assist with loosening stains on the NORMAL, WHITES, TOWELS, BULKY Bedding, SANITIZE+Allergen and POWER CLEAN cycles.

To use:

1. Press the Power pad to “wake up” the GE PFW955 washer and select a wash cycle.

2. Use the SmartHQ App or press the POWER STEAM pad (on some models) to activate steam.

3. Press the Start/Pause pad.

When enabled, the Smart Wash option on the GE PFW955 washer will automatically sense the soil level of the load and adjust the wash cycle accordingly (adding or removing agitation and soaking times) to achieve excellent wash performance while minimizing wear.

The Smart Rinse feature senses the amount of soil and detergent in the current laundry cycle and determines whether additional water is needed to ensure a thorough rinse keeping fabrics performing like new for longer.

You can delay the start of a wash cycle for up to 24 hours or remote start the GE PFW955 washer by using the Delay Wash/Remote Start feature. Press to step by hours or hold to scroll the Delay Wash pad to set the amount of time you want to delay the start of the wash cycle. If you have connected your GE PFW955 washer to WiFi, the first selection, “AP”, can be selected to enable remote starting of your washer from the GE Appliance Smartphone app. Or, if you select a delay time in hours, the machine will count down and start automatically following this period. Press the Start pad once you have configured the Delay Wash to the proper setting to enable this feature. To cancel this option, simply power off and power on the controls.

NOTE: If you forget to fully close the door, a reminder signal will beep reminding you to do so.

NOTE: If you open the door when the delay is counting down, the machine will enter the pause state. You must close the door and press Start again in order to restart the countdown.

This option on the GE PFW955 washer reduces the overall washer cycle time by optimizing the wash, rinse and spin actions and/or gently raising the wash temperature to get clothes cleaned faster. Option is available on NORMAL, WHITES, TOWELS, DELICATES, BULKY Bedding and ACTIVE WEAR cycles. Total wash time will vary based on cycle chosen and options selected.

To use:

1. Turn power on and select a wash cycle which has Time Saver as an option.

2. Press the Time Saver pad to reduce the overall wash time.

3. Press the Start/Pause pad.

This option on the GE PFW955 washer adds approximately 3 gallons to the wash and rinse portions of the cycle. If the option is selected before the cycle starts, the water will be added from the beginning of the wash cycle and later to the rinse. If the option is selected during the wash portion, more water will be added at this point and later to the rinse. Likewise, if the More Water option is selected after the wash portion has completed, the washer will add more water to the rinse only. If wash and rinse have completed, the More Water pad will no longer be active.

The basket light on the GE PFW955 washer will turn on and remain on for 5 minutes when the door opens, Start/Pause pad is pressed, or by pressing the Light pad. The basket light can be turned off by pressing the Light pad.

To change the loudness of the end of cycle signal and the press pad volume on the GE PFW955 washer, press the Sound pad as many times as needed to reach the desired volume. On some models there are four sound levels including off, other models have Off/On with press and hold function.

You can lock the controls on the GE PFW955 washer to prevent any selections from being made. Or you can lock or unlock the controls after you have started a cycle. Children cannot accidentally start the washer by touching pads with this option selected. To lock/unlock the washer, press and hold the Control Lock pad for 3 seconds. A sound is made to indicate the lock/unlock status. The control lock icon on the display will light up when it is on. NOTE: The Power pad can still be used when the machine is locked.

Immediately wipe off any spills on the GE PFW955 washer. Wipe or dust spills or washing compounds with a damp cloth. Washer control panel and finishes may be damaged by some laundry pretreatment and stain remover products. Apply these products away from the washer. The fabric may then be washed and dried normally. Damage to your washer caused by these products is not covered by your warranty. Do not hit surface with sharp objects.

To clean the interior of the GE PFW955 washer, select the SELF CLEAN feature on the control panel. This Self Clean cycle should be performed, at a minimum, once per month or about every 40 wash cycles.

NOTE: Read the instructions below completely before starting Self Clean cycle.

1. Remove any garments or objects from the washer and ensure the washer basket is empty.

2. Open the washer door and pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.

3. Close the door and select the SELF CLEAN cycle. Push the Start pad.

4. When the Self Clean cycle is working, the display will show the estimated cycle time remaining. The cycle will complete in about 90 minutes. Do not interrupt the cycle.

5. After the cycle is complete (on some models), the washer will automatically start an ULTRAFRESH VENT operation so that the door can remain closed until the next time you use the washer.

IMPORTANT:

Run Self Clean with one Cup (250 ml) of bleach once a month.

After the completion of a Self Clean cycle, the interior of your GE PFW955 washer may have a bleach smell.

It is recommended to run a RINSE & SPIN or a light color load after the Self Clean cycle.

If an out-of-balance condition is detected by the GE PFW955 washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

The “H2O SUPPLY” message on the GE PFW955 washer display indicates that water is not entering the washer. Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again.

The “CAnCELEd” message may scroll on the display of the GE PFW955 washer if the machine was paused for longer than 24 hours or if the machine has stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minute period, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again. If the problem persists, call GE Appliances for service.

The “door” message will be shown on the display of the GE PFW955 washer if you try to start a cycle when the door is not fully closed. The “door” will also be shown on display if 3 cycles have been started without opening the door. The washer will not start another cycle until the door is opened. In either circumstance, try opening and closing the door, and then starting a new cycle. If the problem persists, call GE Appliances for service.

The suggested cycle for a Mixed Load containing the following items is NORMAL:

Residue should be removed from the dispenser drawer area of the GE PFW955 washer once or twice a month.

Remove the drawer by first pulling it out until it stops. Then reach back into the rear of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.

Rinse the drawer with hot water to remove traces of accumulated laundry products.

To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess.

Replace the dispenser drawer.

To reduce buildup in the Dispenser Drawer area: Use only HE High-Efficiency detergent.

Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump of the GE PFW955 washer. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve lost items, clean out the pump filter.

1. Using a small flathead screwdriver or coin, open the access door.

2. Place a shallow pan or dish under the pump access door and towels on the floor in front of the washer to protect the floor. It is normal to catch about a cup of water when the filter is removed.

3. Pull down the pour spout.

4. Turn the pump filter counterclockwise and remove the filter slowly, controlling the flow of the draining water.

5. Remove the filter and clean the debris from the filter.

6. Replace the filter and turn clockwise. Tighten securely.

7. Flip up the pour spout.

8. Close the access door by hooking the bottom tabs first, then rotating the access door shut.

Problem: Not draining, Not spinning, Not tumbling on the GE PFW955 washer.

Problem: Leaking water on the GE PFW955 washer.

Problem: Clothes too wet on the GE PFW955 washer.

Problem: Incomplete cycle or timer not advancing on the GE PFW955 washer.

Problem: Loud or unusual noise; vibration or shaking on the GE PFW955 washer.

Problem: No power/washer not working or dead on the GE PFW955 washer.

Problem: “H2O SUPPLY” appears in display on the GE PFW955 washer.

Possible Cause: Water not entering washer. What To Do: See the Consumer Help Indicator section for details.

Problem: “CAnCELEd” appears in display on the GE PFW955 washer.

Possible Cause: Washer paused or stopped. What To Do: See the Consumer Help Indicator section for details.

Problem: “door” appears in display on the GE PFW955 washer.

Possible Cause: Door not fully closed or 3 cycles started without opening door in between. What To Do: See the Consumer Help Indicator section for details.

Problem: Snags, holes, tears, rips or excessive wear on the GE PFW955 washer.

Problem: Control time wrong or changes on the GE PFW955 washer.

Possible Cause: This is normal. What To Do: During spin the washer may need to rebalance the load sometimes to reduce vibrations. When this happens, the estimated time is increased causing time left to increase or jump.

Read all installation instructions completely and carefully before beginning.

PROPER INSTALLATION for GE PFW955 washer:

Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C” valve.

Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.

Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation Instructions.

Ensure washer is properly leveled and washer legs are adjusted such that unit is stable.

Optional drain hose extension recommended for discharging heights from 60” – 96”.

GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.

GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

Consider recycling options for your appliance packaging material.

Turn off water faucets to minimize leakage if a break or rupture should occur on the GE PFW955 washer. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.

The GE PFW955 washer will automatically drain any time the door is left open for more than 15 minutes and water is present. The machine will automatically drain if left in a paused state with the door closed for more than 24 hours and water is present.

The parts and accessories available for the GE PFW955 washer include:

*Tide® is a registered trademark of Procter & Gamble

Slowly open the dispenser drawer on the GE PFW955 washer by pulling it out until it stops. After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach, fabric softener or detergent.

You may see water in the detergent, bleach and fabric softener compartments at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal operation of the washer.

Do NOT put detergent packets in the dispenser drawer.

NOTE: Use only liquid or powder HE detergents and additives in the dispenser drawer. Laundry detergent packets should only be added directly to the wash basket following the manufacturer’s directions.

When SmartDispense™ is selected on the GE PFW955 washer, this feature will automatically add detergent to the wash, eliminating the need to add detergent for each load.

The detergent amount selection on the control panel will default to AUTO when first powering up the washing machine. When AUTO is selected, the amount of detergent needed for each laundry load will automatically be determined based on the size of the load the machine senses.

For AUTO, the washer will dispense approximately 1.5 oz. of detergent for an 8 lb normal load. For other loads, it will adjust proportionally based on the size of load and garment type.

If you select LESS, the amount of detergent will be reduced by 40%. This may be desired for higher concentrate detergents or if you have very soft water.

For heavily soiled loads, you may want to select MORE to add 40% more detergent than the AUTO level.

You can set the brand/type of detergent in the SmartHQ App so that the washer can make adjustments based on detergent manufacturers recommendations.

NOTE: Not all cycles will allow the use of the SmartDispense feature. If the light is not illuminated and pressing the SMART DISPENSE pad results in a beeping tone, then SmartDispense is not allowed for the cycle that has been selected. Detergent will need to be added directly to the detergent compartment for these cycles.

If it is desired to manually add detergent for a particular load:

1. Press the SMART DISPENSE pad on the control panel until its light turns off which indicates the SmartDispense feature has been turned off.

2. Set the flap in the detergent compartment to the type of detergent to be used – Powder or Liquid. See the Detergent Compartment section.

3. Add the desired amount of detergent into the detergent compartment.

If the display indicates that the SmartDispense tank is estimating there is insufficient detergent to wash a load, the SmartDispense light will flash. The washer can still run a cycle, but it suggested that you add detergent in the manual detergent compartment or refill the SmartDispense tank.

Only use the prewash compartment on the GE PFW955 washer if you are selecting the PreWash cycle for heavily soiled clothes. Add measured detergent or prewash additive to the back left prewash compartment of the dispenser drawer.

Detergent or prewash additive is flushed from the dispenser in the PreWash (if selected).

Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to over sudsing and detergent residue being left on the clothes.

If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml) and pour into the compartment labeled “LIQUID BLEACH” marked with the bleach symbol on the GE PFW955 washer.

It is recommended to use High-Efficiency (HE) bleach in this front-load washer.

Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.

NOTE: Do not use powdered bleach or laundry detergent/additive packets in the dispenser.

If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “FABRIC SOFTENER” on the GE PFW955 washer.

Use only liquid fabric softener in the dispenser.

Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which could stain clothes.

NOTE: Do not pour fabric softener directly on the wash load.

NOTE: The fabric softener compartment will be siphoned in the final rinse of the wash cycle. This compartment can also be used to accommodate other liquid rinse aids such as sanitizers and fabric enhancing liquids. The use of these other products must be certified by the liquid manufacturer for safety in the use of a residential washing machine and combination washer/dryer. Please check carefully, as certain liquids may invalidate the warranty on your Washer.

Unplug the GE PFW955 appliance or turn off the circuit breaker before servicing. Pressing the Power pad DOES NOT disconnect power.

Step 1: REMOVE THE DOOR ASSEMBLY

Open the washer door.

While supporting the door, remove the 4 screws from the hinge in the washer face.

Lift the door assembly to remove it from the washer face and set it on a protective surface.

Step 2: REMOVE THE DOOR HINGE COVER AND THE DOOR HINGE

Remove the 3 screws from the hinge cover and remove the cover.

Remove the 6 screws from the hinge and remove the hinge from the door.

Step 3: REMOVE, REVERSE AND REPLACE THE DOOR STRIKER

Remove the 2 screws from the striker. Rotate the striker 180° and reinstall the striker with its screws.

Step 4: REMOVE THE DOOR STRIKER ASSEMBLY AND REPLACE ON THE OPPOSITE SIDE

Remove the 2 screws from the striker assembly and remove the assembly by pulling it toward the center, pushing it up and pulling it out.

Rotate the striker assembly and replace it on the opposite side with its screws.

Step 5: REPLACE THE DOOR HINGE AND THE DOOR HINGE COVER ON THE OPPOSITE SIDE

Rotate the door hinge and replace it on the opposite side with its screws.

Rotate the door hinge cover and replace it on the opposite side with its screws.

Step 6: REMOVE THE TERMINAL HOLDER AND DISCONNECT THE PIN CONNECTOR FROM WASHER

Using your fingers, pry the terminal holder from the washer face.

Disconnect the pin connector.

Step 7: REMOVE LOCK ASSEMBLY AND INSTALL ON OPPOSITE SIDE OF WASHER

Remove the 2 screws from the lock cover plate and remove it from the washer face.

Insert the provided lock bar into the lock mechanism in the washer face. Remove the lock assembly by removing its two screws, using the lock bar to lift it up to unhook, tilting and pulling it out of the washer face. Disconnect its pin connector by unsnapping its locks.

Do NOT rotate lock assembly. Move it to the opposite side of the washer and connect the pin connector making sure it is fully snap locked together. Tilt and insert the lock assembly into the washer face, lift it up and latch its hook into its window. Replace its screws. Remove the lock bar from the assembly and retain for future use.

Step 8: RECONNECT PIN CONNECTOR FROM THE WASHER AND REPLACE THE TERMINAL HOLDER

Reconnect the pin connector and press the terminal holder back into the washer face on the opposite side.

Step 9: REPLACE THE DOOR ASSEMBLY

Lift the door assembly into place and secure it onto washer face with its 4 screws.

Close the washer door.

NOTE: Make sure the door opens and closes correctly. If not, repeat all steps making sure all parts and screws are securely seated.

Connect power cord and turn on the breaker.

Run the washer through a complete cycle to verify proper operation.

Dispose of or recycle your GE PFW955 appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.