GE PFW950 (01) PDF Document

Step 1: Load clothes into your GE PFW950 washer and close the door.

Step 2: If the screen is dark, press the Power pad or turn the knob to “wake up” the display.

Step 3: Turn the knob to select the desired cycle.

Step 4: Open the dispenser and add detergent, bleach and fabric softener, as desired. Models with SmartDispense™ only require that you select the SmartDispense pad once the tank has been filled.

Step 5: Press Start to begin the wash cycle. The machine will weigh your clothes and add the proper amount of water. When the wash cycle is finished, the door will unlock.

Step 6 (on some models): After the wash cycle is completed and the clothes unloaded, select ULTRAFRESH VENT™ to help eliminate the excess moisture in your GE PFW950 washer so you can close the door.

If an out-of-balance condition is detected by the GE PFW950 washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

The “H2O SUPPLY” indicator means water is not entering the GE PFW950 washer. Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again.

“CAnCELEd” may scroll on the display if the GE PFW950 washer was paused for longer than 24 hours or if the machine has stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minute period, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again. If the problem persists, call GE Appliances for service.

The “door” indicator will be shown on the display if you try to start a cycle when the door is not fully closed. “door” will also be shown on display if 3 cycles have been started without opening the door. The GE PFW950 washer will not start another cycle until the door is opened. In either circumstance, try opening and closing the door, and then starting a new cycle. If the problem persists, call GE Appliances for service.

Press the Power pad to “wake up” the display. If the display is active, press to put the GE PFW950 washer into standby “OFF” mode. Note: Pressing Power does not disconnect the appliance from the power supply.

Press the Start pad to start a wash cycle on the GE PFW950 washer. If the washer is running, pressing it once will pause the washer and unlock the door, allowing Add Garment (should be done early in the wash cycle) or removal of a garment. It will take a few seconds for the door to unlock after pressing Start/Pause. After adding or removing garments, press again to restart the wash cycle. Note: If washer is paused and cycle is not restarted within 15 minutes, the current wash cycle will be cancelled. Note: The washer performs automatic system checks after pressing the Start pad. Water will flow in 45 seconds or less. You may hear the door lock and unlock and the pump activate before water flows.

The “Normal” cycle on the GE PFW950 washer is for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing.

The “Delicates” cycle on the GE PFW950 washer is for lingerie and special care fabrics with light soil.

The “Towels” cycle on the GE PFW950 washer is for towels, sheets, pillowcases and dish rags.

The “Bulky Bedding” cycle on the GE PFW950 washer is for comforters, large coats, bed spreads, mattress covers, sleeping bags, and similar large bulky items.

The “Sanitize+ Allergen” cycle on the GE PFW950 washer is for heavily soiled colorfast items with the need for sanitization.

The “Sanitize With Oxi” cycle on the GE PFW950 washer is for heavily soiled colorfast items with the need for sanitization.

The “Active Wear” cycle on the GE PFW950 washer is for medium to lightly soiled athletic wear items of technical or synthetic fabrics.

The “Quick Wash” cycle on the GE PFW950 washer is for small loads of lightly soiled items that are needed in a hurry.

The “Whites” cycle on the GE PFW950 washer is for whites and household linens.

The “Rinse and Spin” cycle on the GE PFW950 washer is for items that need only to be rinsed and not washed. Rinse & Spin, or Drain & Spin (Extra Rinse deselected). A spin is always performed unless you select No Spin.

The “Cold Wash” cycle on the GE PFW950 washer is for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing using only cold water while delivering equivalent performance to Normal Warm wash.

The “Power Clean” cycle on the GE PFW950 washer is for heavily soiled items which require extra cleaning power.

The “Heavy Duty” cycle on the GE PFW950 washer is for washing heavily soiled, sturdy colorfast items using extended wash motions and rinses to deliver extra cleaning.

The “Jeans” cycle on the GE PFW950 washer is for jeans with medium to light soil.

The “Swim Wear” cycle on the GE PFW950 washer is for swim wear with medium to light soil.

The “Self Clean” cycle on the GE PFW950 washer is for cleaning the basket of residue and odor. No clothes are to be washed using this cycle.

Changing the Soil level increases or decreases the wash time to remove different amounts of soil. To change the Soil level, press the Soil level pad until you have reached the desired setting. You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil levels on most cycles.

Adjust to select the proper water temperature for the wash cycle. The AutoSoak and PreWash rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles. Follow the fabric manufacturer’s care label when selecting the wash temperature. To change the wash temperature, press the Temp pad until you have reached the desired setting. You can choose between Tap Cold, Cold, Warm, Hot or Extra Hot on most cycles. By design, to protect fabrics, not all wash temperatures are available for certain wash cycles. Extra Hot temperatures are enabled by the internal heater on models equipped with Steam capabilities. Note: The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric and preventing stains from setting on garments.

Adjusting the Spin speed changes the final spin speed of the cycles. Always follow the garment manufacturer’s care label when changing the Spin speed. To change the Spin speed, press the Spin speed pad until you have reached the desired setting. You can choose between No Spin, Low, Medium, High or Max. Higher spin speeds are not available on certain cycles, such as DELICATES and ACTIVE WEAR. Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the possibility of setting wrinkles on some fabrics. Note: This washer features a dBT™ (Dynamic Balancing Technology) system. This patented onboard sensing technology enables real-time balancing of the spin cycle for each load, saving time and providing a quiet wash. This should lead to more consistent wash times and an overall reduction in noise and vibration. If the washer should experience any excessive noise, vibration or shaking, simply Pause the washer, open the door, and manually redistribute the load before restarting the cycle.

When selected, this feature will automatically add detergent to the wash, eliminating the need to add detergent for each load. See the SmartDispense section for details.

To save your favorite settings for a given cycle, set the desired options for Soil, Spin and Temp levels, extra rinse and other settings. Hold down the My Settings pad for 3 seconds. A beep will sound to indicate the selections for this cycle have been saved. You can choose to create My Settings for other cycles.

The steam feature adds steam into the washer before the wash cycle begins to assist with loosening stains on the NORMAL, WHITES, TOWELS, BULKY Bedding, SANITIZE+Allergen and POWER CLEAN cycles.

To use:

1. Press the Power pad to “wake up” the washer and select a wash cycle.

2. Use the SmartHQ App or press the POWER STEAM pad (on some models) to activate steam.

3. Press the Start/Pause pad.

Press and hold the WiFi pad for 3 seconds to activate. See the WiFi Connect section for details on how to get stated with WiFi connection.

When enabled, the Smart Wash option on the GE PFW950 washer will automatically sense the soil level of the load and adjust the wash cycle accordingly (adding or removing agitation and soaking times) to achieve excellent wash performance while minimizing wear. The Smart Rinse feature senses the amount of soil and detergent in the current laundry cycle and determines whether additional water is needed to ensure a thorough rinse keeping fabrics performing like new for longer.

You can delay the start of a wash cycle for up to 24 hours or remote start the GE PFW950 washer by using the Delay Wash/Remote Start feature. Press to step by hours or hold to scroll the Delay Wash pad to set the amount of time you want to delay the start of the wash cycle. If you have connected your washer to WiFi, the first selection, “AP”, can be selected to enable remote starting of your washer from the GE Appliance Smartphone app. Or, if you select a delay time in hours, the machine will count down and start automatically following this period. Press the Start pad once you have configured the Delay Wash to the proper setting to enable this feature. To cancel this option, simply power off and power on the controls. Note: If you forget to fully close the door, a reminder signal will beep reminding you to do so. Note: If you open the door when the delay is counting down, the machine will enter the pause state. You must close the door and press Start again in order to restart the countdown.

This option on the GE PFW950 washer reduces the overall washer cycle time by optimizing the wash, rinse and spin actions and/or gently raising the wash temperature to get clothes cleaned faster. Option is available on NORMAL, WHITES, TOWELS, DELICATES, BULKY Bedding and ACTIVE WEAR cycles. Total wash time will vary based on cycle chosen and options selected.

To use:

1. Turn power on and select a wash cycle which has Time Saver as an option.

2. Press the Time Saver pad to reduce the overall wash time.

3. Press the Start/Pause pad.

This option on the GE PFW950 washer adds approximately 3 gallons to the wash and rinse portions of the cycle. If the option is selected before the cycle starts, the water will be added from the beginning of the wash cycle and later to the rinse. If the option is selected during the wash portion, more water will be added at this point and later to the rinse. Likewise, if the More Water option is selected after the wash portion has completed, the washer will add more water to the rinse only. If wash and rinse have completed, the More Water pad will no longer be active.

The ULTRAFRESH VENT System with OdorBlock was designed to eliminate excess moisture in the GE PFW950 washer following a wash cycle to help prevent odors from developing. This washer was designed to drain water at the end of the cycle more effectively. Following the wash cycle, the user can then choose to leave the door open or select the ULTRAFRESH VENT feature to assist with drying out the gasket and other areas of the washer. The OdorBlock system features multiple components which are manufactured with Microban® antimicrobial technology. Microban is a safe and effective antimicrobial technology that will last the life of your washer. For more information, please visit http://www.microban.com/geappliances.

ULTRAFRESH VENT is available after the wash cycle is complete and you have removed your cleaned laundry. Once the door is closed, a notification tune will play and the ULTRAFRESH VENT pad LED will blink. Upon pressing the pad, ULTRAFRESH VENT will begin.

To select ULTRAFRESH VENT at any other point, power on the washer, ensure a cycle is not actively running, and remove any garments from the basket, then press and release the ULTRAFRESH VENT pad so that the notification tune plays and the ULTRAFRESH VENT pad LED begins to blink. Then press the ULTRAFRESH VENT pad again to start the feature.

During the operation of ULTRAFRESH VENT the door will remain locked and the washer will intermittently spin at low speeds for up to 8 hours. Profile models utilize a sensor to determine end time.

If garments are detected in the basket during ULTRAFRESH VENT, the washer will instead run TUMBLE CARE or 1 STEP WASH + DRY, based on option availability for your model.

The ULTRAFRESH VENT feature may be cancelled at any time by pressing the POWER pad, turning the cycle knob, or pressing the ULTRAFRESH VENT pad.

There are several options that support your WiFi connected GE PFW950 washer available through the SmartHQ App. Not only does this App enable you to receive over the air upgrades and updates to your washer’s software, but it unlocks special features for your washer. Among those features are Adaptive SmartDispense, Adaptive My Settings and Stain Removal Guide.

The 1 STEP WASH + DRY option on the GE PFW950 washer is intended for small loads only. Use when clothes need to be washed, dried and ready to wear or finished the next morning. This feature will tumble clothes and introduce a constant stream of air into the washer compartment upon completion of select wash cycles. Although the drying portion is set to 8 hours, the clothes can be removed at any time by pressing Pause or Power to cancel the cycle.

Tumble Care (on some models) freshly tumbles your GE PFW950 washer garments periodically for up to 8 hours after the wash cycle is complete to lessen the setting of wrinkles and creases when you are not able to move clothing to the dryer right away. At the end of the cycle, the display will scroll “END” and after ten minutes the Tumble Care will begin. It can be stopped at any time by pressing the Power pad.

PreWash (on some models) is an extra wash before the main wash on the GE PFW950 washer. Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before washing. Be sure to add liquid or powder high-efficiency detergent, or the proper wash additive to the prewash dispenser. Washers equipped with SmartDispense will automatically add the proper amount of detergent for prewash based on the load size. PreWash must be selected prior to pressing Start. The PreWash feature will fill the washer (adding the prewash detergent), tumble the clothes, drain and spin. Then the washer will run the selected wash cycle. Note: In some special cycles, the prewash is selected automatically as the default. You can turn off this selection at any time. The main wash will use new detergent from the manual detergent compartment and from the SmartDispense tank (on some models).

AutoSoak (on some models) is for soaking your garments prior to the wash cycle on the GE PFW950 washer. This option begins with a brief tumble and then proceeds to soak the clothes with water and detergent for a specified period of time. Once complete, the cycle will continue automatically. AutoSoak must be selected prior to pressing the start pad. The AutoSoak time will add an additional 15 minutes, 30 minutes, 1 hour or 2 hours to the overall wash time. High-efficiency detergent from the main wash compartment in the dispenser is used for the AutoSoak period and main wash cycle.

Soak Rinse (on some models) selects this feature when laundry sanitizer is used on the GE PFW950 washer. This feature is recommended for special case loads only, not for typical use. Press Soak Rinse for Sanitizer button to enable. An additional chime will occur and the cycle time will increase due to additional soaking time to activate the laundry sanitizer. To cancel the option, press the Soak Rinse for Sanitizer button again. Note: Fill the fabric softener compartment in the dispenser drawer with the recommended amount of laundry sanitizer.

Extra Rinse on the GE PFW950 washer allows for an extra rinse during a cycle to remove excess dirt and detergent from soiled loads. Press the Extra Rinse pad to select. Note: On RINSE & SPIN cycle, a drain and spin cycle can be achieved by pressing the Extra Rinse pad until the LED is no longer illuminated.

The basket light on the GE PFW950 washer will turn on and remain on for 5 minutes when the door opens, Start/Pause pad is pressed, or by pressing the Light pad. The basket light can be turned off by pressing the Light pad.

To change the loudness of the end of cycle signal and the press pad volume on the GE PFW950 washer, press the Sound pad as many times as needed to reach the desired volume. On some models there are four sound levels including off, other models have Off/On with press and hold function.

You can lock the controls on the GE PFW950 washer to prevent any selections from being made. Or you can lock or unlock the controls after you have started a cycle. Children cannot accidentally start the washer by touching pads with this option selected. To lock/unlock the washer, press and hold the Control Lock pad for 3 seconds. A sound is made to indicate the lock/unlock status. The control lock icon on the display will light up when it is on. Note: The Power pad can still be used when the machine is locked.

Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump on the GE PFW950 washer. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve lost items, clean out the pump filter.

1. Using a small flathead screwdriver or coin, open the access door.

2. Place a shallow pan or dish under the pump access door and towels on the floor in front of the washer to protect the floor. It is normal to catch about a cup of water when the filter is removed.

3. Pull down the pour spout.

4. Turn the pump filter counterclockwise and remove the filter slowly, controlling the flow of the draining water.

5. Remove the filter and clean the debris from the filter.

6. Replace the filter and turn clockwise. Tighten securely.

7. Flip up the pour spout.

8. Close the access door by hooking the bottom tabs first, then rotating the access door shut.

To clean the interior of the GE PFW950 washer, select the SELF CLEAN feature on the control panel. This Self Clean cycle should be performed, at a minimum, once per month or about every 40 wash cycles. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer. Note: Read the instructions below completely before starting Self Clean cycle.

1. Remove any garments or objects from the washer and ensure the washer basket is empty.

2. Open the washer door and pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.

3. Close the door and select the SELF CLEAN cycle. Push the Start pad.

4. When the Self Clean cycle is working, the display will show the estimated cycle time remaining. The cycle will complete in about 90 minutes. Do not interrupt the cycle.

5. After the cycle is complete (on some models), the washer will automatically start an ULTRAFRESH VENT operation so that the door can remain closed until the next time you use the washer.

If for any reason the cycle needs to be interrupted, the door will not open immediately. Forcing open the door at this stage may cause water to flood. The door will open after the water is drained to a level where it would not flood the floor.

Self Clean may be interrupted by pressing the Start pad in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the Self Clean cycle resumes where it had stopped. When interrupted, be sure to run a complete Self Clean cycle before using the washer. If the Power pad is pressed during Self Clean, the cycle will be lost.

Important:

Run Self Clean with one Cup (250 ml) of bleach once a month.

After the completion of a Self Clean cycle, the interior of your washer may have a bleach smell.

It is recommended to run a RINSE & SPIN or a light color load after the Self Clean cycle.

Sort wash loads for the GE PFW950 washer by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

The wash drum on the GE PFW950 washer may be fully loaded with loosely added items. To add items after the washer has started, press Start/Pause and wait until the door is unlatched. The washer may take up to 30 seconds to unlock the door after pressing Start/Pause, depending on the machine conditions. Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press Start/Pause to restart.

The following table shows loading examples for the GE PFW950 washer:

*Using a nylon mesh bag for small items is recommended.

Periodically inspect all water inlet hoses for water leaks, wear, cuts, corrosion, and bulges on the GE PFW950 washer. Replace all hoses immediately if any sign of these failures appear. All hoses should be replaced every 5 years of use to reduce risk of hose failures and possible water damage.

To clean the door gasket on the GE PFW950 washer, open the washer door. Using both hands, press down the door gasket. While holding down the door gasket, inspect the interior fold. Remove any foreign objects if found trapped inside this gasket. Make sure there is nothing blocking the holes behind the gasket. When you are finished cleaning the door gasket, release it and the gasket will return to the operating position.

Detergent and fabric softener may build up in the dispenser drawer on the GE PFW950 washer. Residue should be removed once or twice a month.

Remove the drawer by first pulling it out until it stops. Then reach back into the rear of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.

Rinse the drawer with hot water to remove traces of accumulated laundry products.

To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess.

Replace the dispenser drawer.

To reduce buildup in the Dispenser Drawer area: Use only HE High-Efficiency detergent.

The GE PFW950 washer will automatically drain any time the door is left open for more than 15 minutes and water is present. The machine will automatically drain if left in a paused state with the door closed for more than 24 hours and water is present.

When the GE PFW950 washer is not in use, turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.

1. Power on the GE PFW950 washer.

2. Press and hold the Dryer Control button on the washer for 3 seconds to power on the dryer.

3. The dryer’s cycle selection will flash to display the recommended sensor cycle that pairs to the last completed washer cycle as the washer display reads “drY”.

4. To use this cycle, press the Dryer Control button to start the dryer. The dryer can be paused by opening its door or pressing the Dryer Control button. To restart the dryer with its door closed, press the Dryer Control button again.

5. To select Timed Dry instead of the sensor dry cycle, press the Timed Dry button on the washer while the display says “drY”. Repeated presses of this button will step through preset Timed Dry times (default is 10 minutes).

6. Once you’ve selected the Timed Dry cycle’s duration, press the Dryer Control button within 10 seconds to start the dryer.

Note: Your dryer’s control panel is fully functional even when you are using Dryer Control through the washer. Powering off the washer will not power off the dryer when a dry cycle is in progress.

1. Power on both the GE PFW950 washer and the dryer but do not start any cycles.

2. Press and hold the Tumble Care button on the washer for 5 seconds until the Bluetooth® LED starts to flash and you hear an audible tone.

3. Open and close the dryer door 3 times within 10 seconds to make it discoverable to the washer.

4. The washer will attempt to discover the dryer, the Bluetooth® icon will flash and both displays will blink “ – – – ”.

5. The Bluetooth® icon on the washer should illuminate solid signifying that the machines are now paired. The display on the washer will display “bt” once pairing is complete.

6. If the Bluetooth® units fail to pair, repeat above steps 1-5.

7. To unpair the machines, press and hold the Tumble Care button for 10 seconds or open and close the dryer door 3 times within 10 seconds.

For a “Mixed Load” using the NORMAL cycle on the GE PFW950 washer, you can load items such as:

6 Dress Shirts

3 Dress Pants

3 Poly T-Shirts

3 T-shirts

4 Pairs of Shorts

6 Boxers

OR

6 T-shirts

4 Sweatpants

4 Sweatshirts

2 Hoodies

7 Pairs of Socks

For a “Towels & Sheets” load using the TOWELS cycle on the GE PFW950 washer, you can load items such as:

4 Pillowcases

2 Hand Towels

2 Flat Sheets/ 2 Fitted Sheets

2 Bath Towels/ 4 Washcloths

OR

2 Flat Queen Sized Sheets 2 Fitted Queen Sized Sheets 4 Pillowcases

For a “Delicates” load using the DELICATES cycle on the GE PFW950 washer, you can load items such as:

7 Bras

7 Panties

3 Slips

2 Camisoles

4 Nightgowns

Using a nylon mesh bag for small items is recommended.

For a “Work Wear” load using the JEANS cycle on the GE PFW950 washer, you can load items such as:

4 Jeans

5 Work Shirts

3 Work Pants

For a “Small Load (2-5 items)” using the Quick Wash cycle on the GE PFW950 washer, you can load items such as:

1 Pair Casual Pants

2 Casual Shirts

OR

3 Soccer Uniforms

If the GE PFW950 washer is not draining, not spinning, or not tumbling, consider the following:

Load is out of balance: Redistribute clothes and run Rinse & Spin. Increase load size if washing small load containing heavy and light items.

Pump filter may be clogged: See the Care and Cleaning section on how to clean the Pump Filter.

Drain hose is kinked or improperly connected: Straighten drain hose and make sure washer is not sitting on it.

Household drain may be clogged: Check household plumbing. You may need to call a plumber.

Drain hose siphoning; drain hose pushed too far down the drain: Ensure there is an air gap between hose and drain. Also, ensure the drain hose is not inserted more than 7” into the drain pipe.

If the GE PFW950 washer is leaking water, consider the following:

Door gasket is damaged: Check to see if gasket is seated and not torn. Objects left in pockets may cause damage to the washer (nails, screws, pens, pencils). Water may drip from the door when the door is opened. This is a normal operation. Carefully wipe off rubber door seal. Sometimes dirt or clothing is left in this seal and can cause a small leak.

Check back left of washer for water: If this area is wet, you have oversudsing condition. Use less detergent.

Fill hoses or drain hose is improperly connected: Make sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain facility.

Household drain may be clogged: Check household plumbing. You may need to call a plumber.

Dispenser clogged: Powder soap may cause clogs inside the dispenser and cause water to leak out the front of the dispenser. Remove drawer and clean both drawer and inside of dispenser box. Laundry detergent packets should NOT be used in the dispenser. They should only be added directly to the wash basket following the manufacturer’s directions. Please refer to Care and Cleaning section.

Incorrect use of detergent: Use only HE and correct amount of detergent.

Dispenser box cracked: If new installation, check for crack on inside of dispenser box.

If clothes are too wet coming out of the GE PFW950 washer, consider the following:

Load is out of balance: Redistribute clothes and run Rinse & Spin. Increase load size if washing small load containing heavy and light items.

The machine will slow the spin speed down to 410 rpm if it has a hard time balancing the load. This speed is normal.

Pump filter may be clogged: See the Care and Cleaning section on how to clean the Pump Filter.

Overloading: The dry weight of the load should be less then 16 lbs.

Drain hose is kinked or improperly connected: Straighten drain hose and make sure washer is not sitting on it.

Household drain may be clogged: Check household plumbing. You may need to call a plumber.

Drain hose siphoning; drain hose pushed too far down the drain: Ensure there is an air gap between hose and drain. Also, ensure the drain hose is not inserted more than 7” into the drain pipe.

If the timer on the GE PFW950 washer is incomplete or not advancing, consider the following:

Automatic load redistribution: Timer adds up to 3 minutes to cycle for each rebalance. 11 or 15 rebalances may be done. This is normal operation. Do nothing; the machine will finish the wash cycle.

Pump filter may be clogged: See the Care and Cleaning section on how to clean the Pump Filter.

Drain hose is kinked or improperly connected: Straighten drain hose and make sure washer is not sitting on it.

Household drain may be clogged: Check household plumbing. You may need to call a plumber.

Drain hose siphoning; drain hose pushed too far down the drain: Ensure there is an air gap between hose and drain.

If the GE PFW950 washer has loud or unusual noise, vibration, or shaking, consider the following:

Cabinet moving: Washer is designed to move 1/4” to reduce forces transmitted to the floor. This movement is normal.

All rubber leveling legs are not firmly touching the floor: Push and pull on the back right and then back left of your washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor and locked in place.

Unbalanced load: Pause unit, open door and manually redistribute load. To check machine, run rinse and spin with no load. If normal, unbalance was caused by load.

Pump filter may be clogged: See the Care and Cleaning section on how to clean the Pump Filter.

If the GE PFW950 washer has no power or appears dead, consider the following:

Washer is unplugged: Make sure cord is plugged securely into a working outlet.

Water supply is turned off: Turn both hot and cold faucets fully on.

Circuit breaker/fuse is tripped/blown: Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.

Automatic self system checks: First time the washer is plugged in, automatic checks occur. It may take up to 20 seconds before you can use your washer. This is normal operation.

If “H2O SUPPLY” appears in the display of the GE PFW950 washer, it means water is not entering the washer. See the Consumer Help Indicator section for details.

If “CAnCELEd” appears in the display of the GE PFW950 washer, it means the washer paused or stopped. See the Consumer Help Indicator section for details.

If the “door” appears in the display of the GE PFW950 washer, it means the door is not fully closed or 3 cycles started without opening door in between. See the Consumer Help Indicator section for details.

If you notice snags, holes, tears, rips or excessive wear on clothes washed in the GE PFW950 washer, consider the following:

Overloaded: Do not exceed maximum recommended load sizes. See recommended maximum load sizes in the Loading section.

Pins, pencils, nails, screws or other objects left in pockets: Remove loose items from pockets.

Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets: Fasten snaps, hooks, buttons and zippers.

If the control time is wrong or changing on the GE PFW950 washer, this is normal. During spin the washer may need to rebalance the load sometimes to reduce vibrations. When this happens, the estimated time is increased causing time left to increase or jump.

If it is desired to manually add detergent for a particular load on the GE PFW950 washer:

1. Press the SMART DISPENSE pad on the control panel until its light turns off which indicates the SmartDispense feature has been turned off.

2. Set the flap in the detergent compartment to the type of detergent to be used – Powder or Liquid. See the Detergent Compartment section.

3. Add the desired amount of detergent into the detergent compartment.

If the display indicates that the SmartDispense tank is estimating there is insufficient detergent to wash a load, the SmartDispense light will flash. The washer can still run a cycle, but it suggested that you add detergent in the manual detergent compartment or refill the SmartDispense tank.

Only use the prewash compartment on the GE PFW950 washer if you are selecting the PreWash cycle for heavily soiled clothes. Add measured detergent or prewash additive to the back left prewash compartment of the dispenser drawer.

Detergent or prewash additive is flushed from the dispenser in the PreWash (if selected).

Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to over sudsing and detergent residue being left on the clothes.

Only use high-efficiency detergent in the GE PFW950 washer. Do NOT fill high-efficiency detergent over the MAX line. Use detergent manufacturer’s recommended amount.

Powder Detergent – Lift the flap up for powder detergent. This must be done to dissolve and flush detergent properly. Follow the detergent manufacturer’s instructions when measuring the amount of powder detergent to use.

Liquid Detergent – Keep the flap down for liquid detergent. This retains the liquid detergent until it automatically flushes at the start of the wash cycle. Follow the detergent manufacturer’s instructions when measuring the amount of liquid detergent to use.

Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to oversudsing, detergent residue being left on the clothes, and could extend wash times.

Do not put clumped detergent in the dispenser. Clumped detergent can cause a leak.

Do NOT put detergent packets in the dispenser drawer.

If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml) and pour into the compartment labeled “LIQUID BLEACH” marked with this symbol. It is recommended to use High-Efficiency (HE) bleach in this front-load washer.

Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.

NOTE: Do not use powdered bleach or laundry detergent/additive packets in the dispenser.

If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “FABRIC SOFTENER”. Use only liquid fabric softener in the dispenser. Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which could stain clothes. NOTE: Do not pour fabric softener directly on the wash load. NOTE: The fabric softener compartment will be siphoned in the final rinse of the wash cycle. This compartment can also be used to accommodate other liquid rinse aids such as sanitizers and fabric enhancing liquids. The use of these other products must be certified by the liquid manufacturer for safety in the use of a residential washing machine and combination washer/dryer. Please check carefully, as certain liquids may invalidate the warranty on your Washer.

The minimum clearances required for installing the GE PFW950 washer in an alcove or closet are:

Rear = 0”*

Sides = 0”

Top = 0”

Front = 0”*

Consideration must be given to provide adequate clearance for installation and service.

Closet doors must be louvered or otherwise ventilated and have at least 60 square inches (387.1 cm2) of open area. If the closet contains both a washer and a dryer, doors must contain a minimum of 120 square inches (774.2 cm2) of open area.

*To enable 0” clearance on the back of the washer, you must use 90° elbow hoses. Otherwise you may require some additional clearance to avoid rubbing of the hoses against the back wall.

To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your GE PFW950 washer, follow basic precautions, including the following:

Read all instructions before using the appliance.

Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.

DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

Risk of suffocation and injury from entrapment: DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.

DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

DO NOT install or store this appliance where it will be exposed to the weather.

DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

DO NOT climb or stand on this unit.

DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.

Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power pad DOES NOT disconnect power.

See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

DO NOT use replacement parts that have not been recommended by the manufacturer. (e.g. parts made at home using a 3D printer).

The available wash cycles on the GE PFW950 washer include:

Normal: Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing.

Delicates: Lingerie and special care fabrics with light soil.

Towels: Towels, sheets, pillowcases and dish rags.

Bulky Bedding: Comforters, large coats, bed spreads, mattress covers, sleeping bags, and similar large bulky items.

Sanitize+ Allergen*: Heavily soiled colorfast items with the need for sanitization.

Sanitize With Oxi*: Heavily soiled colorfast items with the need for sanitization.

Active Wear: Medium to lightly soiled athletic wear items of technical or synthetic fabrics.

Quick Wash: Small loads of lightly soiled items that are needed in a hurry.

Whites: Whites and household linens.

Rinse and Spin: For items that need only to be rinsed and not washed. Rinse & Spin, or Drain & Spin (Extra Rinse deselected). A spin is always performed unless you select No Spin.

Cold Wash: Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing using only cold water while delivering equivalent performance to Normal Warm wash.

Downloaded: Use the SmartHQ App to download a specialty cycle for your washer.

Power Clean: For heavily soiled items which require extra cleaning power.

Heavy Duty*: For washing heavily soiled, sturdy colorfast items using extended wash motions and rinses to deliver extra cleaning.

Jeans: Jeans with medium to light soil.

Swim Wear: Swim wear with medium to light soil.

Self Clean: Cleaning the basket of residue and odor. No clothes are to be washed using this cycle.

*Some cycles and options may not be available on some models.

This GE PFW950 washer must be properly installed and located in accordance with the Installation Instructions before it is used.

Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C” valve.

Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.

Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation Instructions.

Ensure washer is properly leveled and washer legs are adjusted such that unit is stable.

Optional drain hose extension recommended for discharging heights from 60” – 96”.

GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.

GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

Consider recycling options for your appliance packaging material.

When the GE PFW950 washer is not in use, turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.