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****** Page 1 ****** Thank you for your purchase of a DP-400, an MP3 on hold system offer- ing the following features: 100% digital design – no tape/CD download required Works with any phone system with background music (BGM) input MP3 and WAV compatible e Utilizes tiny memory cards for audio storage Multiple track capability with LED display Built-in monitoring speaker Low power, maintenance free design Desktop or wall mount Whether it’s used to keep callers informed or entertained, the DP-400 is an efficient and cost effective tool that turns wasted hold time into pleas- ant and valuable advertising time for your business. Specifications e Supported File Formats: MP3 – ISO 11172-3, CBR/VBR WAV – uncompressed PCM, 8/16 bit, mono/stereo * Stereo files will be played with both channels mixed into one. Maximum Number of Tracks: 99 e Output Impedance: 8 Ohm (works with both 8 and 600 Ohm inputs) Memory Card: CompactFlash type I Physical Dimensions: 6.6″ (L) x 4.5″ (W) x 1.1″ (H) Package Content I x DP-400 Player Unit 1 x Power Adaptor 2 x Audio Patch Cords (one with 1/8″ phone plug, one with RCA plug) 1 x User’s Manual 1 x Metal Mounting Plate 1 x CompactFlash Card (optional) Flash Card Programming Guide A CompactFlash card reader is required for programming. Format the flash card with the FAT file system (not FAT 32). Copy the sound files into the root directory (top folder) on the flash card, and then add a unique, three digit track number at the beginning of each filename such as “001 original name.mp3”. Track numbers should be within 001 to 099. Installation Guide Step 1: Install the flash card. First turn the power off by turning the VOL Dial toward the OFF direction till the LED display is off. You can also unplug the power cord if the VOL Dial has been adjusted properly from previ- ous use and you don’t want to change it. Then insert the card as shown in the diagram on the right. The card should slide in with little effort. To remove the card, press the black Eject Button. Step 2: Connect the unit. DP-400 DIGITAL PLAYER OFF CHANGE POWER VOL. To MOH or BGM jack on the phone system Connect the power supply and the audio patch cord. Two different au- dio patch cords are provided. Use the one that fits your phone system. Step 3: Turn on power and adjust output level. Use the VOL Dialto turn on power and adjust output level. Audio playback starts automatically. Press the Speaker Button on top to toggle the internal speaker on and off. The internal speaker is for testing purpose only and may be turned off during normal operation. Step 4: Change tracks. Up to 99 tracks can be stored on the flash card. The unit plays the se- lected track repeatedly until you press the Change Button to go to the next track. If you go beyond the last track, the display will show “AL” and all tracks are selected (played sequentially). You can also press and hold the button for more than 2 seconds to select all tracks. Press the button again to select the first track. The unit remembers which track it was playing before power failure, and it resumes that track automatically when power is restored. The LED display shows the current track number.
****** Page 2 ****** Trouble Shooting 1. The power light is on but there is no sound. a. Make sure the output level is turned up. b. Turn on the internal speaker by pressing down the Speaker Button on case top. If the audio can be heard from the internal speaker, then the audio patch cord is probably loose. c. If the audio cannot be heard from the internal speaker, then the flash card may have been installed improperly. To fix this problem, turn the power off and re-install the flash card. 2. It’s playing the wrong track. Press the Change Button momentarily to advance to the next track. Re- peat this process until the desired track is reached. 3. The sound quality is poor. The output level is properly too high – turn it down with the VOL Dial. Hold-II-Tell DP-400 MP3 system User’s Manual Revision 1.2 (c) 2004—2007 Eletech Enterprise Co. Ltd. All rights reserved * Hold-n-Te/l is a trademark of Eletech Enterprise Co. Ltd. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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