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****** Page 1 ****** Electrolux User manual Frost free refrigerator EBB2800 EBB3400 EBB3700 EBE3400 EBE3700
****** Page 2 ****** 2 WE’RE THINKING OF YOU Thank you for purchasing an Electrolux appliance. You’ve chosen a product that brings with it decades of professional experience and innovation. Ingenious and stylish, it has been designed with you in mind. So whenever you use it, you can be safe in the knowledge that you’ll get great results every time. Welcome to Electrolux. BEFORE USING YOUR APPLIANCE Check for any damage or marks. If you find the appliance damaged or marked you must report it within 7 days to claim for damages under the manufacturer’s warranty. Before you use the appliance, we recommend that you read through the whole user manual which provides the description of the product and its functions. To avoid the risks that are always present when you use a gas appliance, it is important that the product is installed correctly and that you read the safety instructions carefully to avoid misuse and hazards. For future reference, please store this booklet in a safe place. CONDITIONS OF USE This appliance is designed and intended to be used in normal domestic applications only. BEFORE YOU CALL Please ensure you read the instruction manual fully before you call for service, or a full service fee could be applicable. RECORD MODEL AND SERIAL NUMBER HERE: Model: Serial No: CONTENTS 3 4 5 5 5 6-7 8 9 9 10 10 10 10 11 11 12 Important safety information General warnings Installation Initial start up Cleaning Components Temperature control Door alarm Light bulb change Features Door storage bins Crisper bin Storing vegetables Storing fruits and small items NutriLight Quick freeze function Deodoriser Multi-flow air delivery with side cooling Slide-away glass shelf Troubleshooting 13-14 Notes 5 Warranty SYMBOLS The symbols you see in this manual have the following meanings: WARNING! This symbol indicates information concerning your personal safety. CAUTION! This symbol indicates information on how to avoid damaging the appliance. i IMPORTANT! This symbol indicates tips and information about use of the appliance. ENVIRONMENT! This symbol indicates tips and information about economical and ecological use of the appliance.
****** Page 3 ****** IMPORTANT SAFETY INSTRUCTIONS Please read the user manual carefully and store in a handy place for later reference. Pass the user manual on to new owners of the refrigerator. TIPS AND INFORMATION Important — check for any damages or marks If you find the refrigerator is damaged or marked, you must report it within 7 days if you wish to claim for damage/ marks under the manufacturers warranty. This does not affect your statutory rights. ENVIRONMENT! Information on disposal for users Most of the packing materials are recyclable. Please dispose of those materials through your local recycling depot or by placing them in appropriate collection containers. If you wish to discard this product, please contact your local authorities and ask for the correct method of disposal. WARNING’. When you dispose of your old refrigerators and freezers, remove any doors. Children can suffocate if they get trapped inside. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. Do not use a steam cleaner. If live components come into contact with condensing steam, they may short-arcuit or cause an electric shock. Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer. This appliance contains insulation formed with flammable blowing gases. Avoid safety hazards by carefully disposing of this appliance. If pressurised aerosol containers bear the word ‘flammable’ and/or a small flame symbol, do not store them inside any FLAMMABLE LIOUIO refrigerator or freezer. If you do so you may cause an explosion. R600a refrigerant warning This appliance contains flammable R600a refrigerant. Avoid safety hazards by carefully installing, handling, servicing and disposing of this appliance. If your appliance contains R600a it will be indicated on the rating plate inside the appliance. Ensure that the tubing of the refrigerant circuit is not damaged during transportation and installation. In the event any damage accidentally occurs, keep the appliance away from open fires and any devices that produce sparks or arcs and luminaries during normal or abnormal operation, and unplug the appliance at the power point. Call authorised service for necessary action and advice. Leaking refrigerant may ignite vent area if leak occurs. The room for installing appliance must be at least Img per 8g of refrigerant. The amount and type of refrigerant in the appliance can be found on the rating plate inside the appliance. Do not damage the refrigerant circuit. Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. WARNING’. It is hazardous for anyone other than an authorised service person to service this appliance. In Queensland the authorised service person MUST hold a gas work authorisation for hydrocarbon refrigerants to carry out servicing or repairs which involve the removal of covers. WARNING’. Stable Footing When your refrigerator is in place, you need to stabilise it. Lift the front of the refrigerator to take the weight off each stability foot and make small quarter turns to each foot until it is in firm contact with the floor. If you intend to move the refrigerator, remember to wind up each foot so that you can move it freely. Repeat the process of the foot adjustment once you have settled on the new location of the refrigerator. Side View Stabilising foot wound down
****** Page 4 ****** 4 GENERAL WARNINGS Read the following carefully to avoid damage or injury. S This symbol indicates never to do this This symbol indicates always do this It is important to use your refrigerator safely. Check these safety points before using your refrigerator. @ The appliance must be plugged into its own dedicated 220-240M 50Hz AC electrical outlet. @ The plug must be accessible when the refrigerator is in position. @ It is essential the powerpoint is properly earthed to ground. Consult a qualified electrician if you are unsure. S Don’t use extension cords or adapter plugs with this refrigerator. @ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. @ Unplug the appliance before cleaning and before changing the light bulb (when fitted) to avoid electric shock. S Never unplug the refrigerator by pulling the electrical cord as this may damage it. Grip the plug firmly and pull straight out. @ Choose a location for your refrigerator that isn’t too cold. The ambient room temperature should be above 100C. @ Stand your refrigerator in a dry place — avoid areas of high moisture or humidity. S Don’t put the refrigerator in frosty or unprotected areas like a garage or on the verandah. S Don’t plug your refrigerator into a timer fitted to the powerpoint. S Do not put the refrigerator in direct sunlight, near stoves, fires or heaters. S Do not put the refrigerator on an uneven surface. S S S S S Do not store flammable materials on or under the appliance, e.g. aerosols. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. Never store fizzy drinks in the freezer compartment. Never try to repair the refrigerator yourself, only use a qualified or authorised service person for repairs. Never use electric heaters or dryers to defrost the freezer because you can receive an electric shock. When transporting and installing the refrigerator, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction. When installed correctly, your refrigerator should: — Have adequate space at the back and sides for air circulation (refer to page 5). — Be vertically aligned to the surrounding cupboards. — Have doors that will self-close from a partially open position. NOTE: You must read these warnings carefully before installing or using the refrigerator. If you need assistance, contact your Customer Care Depanment. The manufacturer will not accept liability, should these instructions or any other safety instructions incorporated in this book be ignored.
****** Page 5 ****** INSTALLING YOUR NEW APPLIANCE Clean the refrigerator thoroughly according to instructions and wipe away any dust that has accumulated during shipping. Check that the floor is level. If it is not, adjust the stabilising foot so that the refrigerator is level and stable. We recommend that the refrigerator be turned on and left to run for two to three hours before placing any food inside t. This will allow you to check that it is operating properly and there is adequate cool air in the freezer. Installation clearances Allow a minimum of 30mm clearance on both sides of the refrigerator. Allow a minimum of 50mm clearance at the back of the refrigerator. Allow a minimum of 50mm (X) clearance above the refrigerator. If you do not have a cupboard above the fridge with a rear gap of minimum 100mm (Y), recommended clearance at the top of the refrigerator increases from 50mm to 90mm (x) When positioned in a corner, the clearance must be at least 300mm on the hinge side to allow the door to open smoothly so that bins and shelves can be removed easily. For easy removal of Crisper it is recommended to remove bottle door bin first if minimum clearance in the corner on hinge side is less than 350mm. NOTE: Refrigerator doors on all models are designed to sit proud of cabinetry (not flush). The refrigerator should be placed against a wa// of cabinetry and the clearance between the rear of the refrigerator and the wall should not be greater than 75mm. Initial start up Refrigerators work by transferring heat from the food inside to the outside air. This operation makes the back and sides of the refrigerator feel warm or even hot particularly at start-up and on warm days. Your refrigeration uses energy efficient components that may produce differnet noises compared to older refrigerators. Please see troubleshooting guide for more information. A light frosting will occasionally occur on the cold interior of the freezer if the door is opened frequently. This is normal and the frost will disappear after a few days in most climates. 5 Operating tips Avoid placing food against air outlets as this will impede air circulation. Make sure that the freezer and fresh food doors are fully closed after you have loaded or removed food from these compartments. If the doors are left partly opened, a heavy frost will coat the inside of the freezer. If this occurs, remove the frost. Ensure that all doors are properly closed to prevent frost from reappearing. Cleaning Exterior Clean the refrigerator with only lukewarm soapy water and a soft cloth. Rinse with clean water and then wipe the surface with a soft clean cloth to remove any soap residue. Interior Clean the refrigerator interior regularly. Turn power off. Wipe the interior with a soft cloth and lukewarm soapy water. Thoroughly dry all surfaces and removable parts. Avoid getting water on the refrigerator controls. If you have taken out any removable parts, replace them and switch on the power before re-stocking the refrigerator. Wipe away thoroughly any food spills. Keep door seals clean Ensure that the door seals are always clean. Sticky food and drinks can cause seals to adhere to the cabinet and may cause the seals to tear when opening the door. Wash seals with lukewarm soapy water. Rinse thoroughly and dry. CAUTION! Never use hot water, solvents, commercial kitchen cleaners, aerosol cleaners, metal polishers, caustic or abrasive cleaners or scourers to clean the appliance as they will damage it. Many commercially available cleaning products and detergents contain solvents that will damage your refrigerator. When cleaning, use only a soft cloth and lukewarm soapy water. WARNING’. EBE models are fitted with Long ITe LED lighting. In the unlikely event the LED lights should ever fail, Then they should be serviced by the manufacture, it’s service agent or similar qual’fied person. Refer page 15 for contact details.
****** Page 6 ****** 6 COMPONENTS – EBE MODELS 28 12 15 14 Refrigerator door a 13 15 Temperature control refrigerator Door handles Deodoriser (refrigerator) Refrigerator light Slideaway glass shelf Multi flow Crisper Movable crisper divider Humidity slide Twist ice and serve Ice bin Feet Freezer bottom drawer Deodoriser (freezer) 19 20 22 24 27 26 25 24 23 22 21 19 20 29 16 13 Freezer middle drawer Meat drawer Bottle door bin Adjustable SpillsafeTM glass shelves Temperature slide (freezer) Door slide rails Door bins Bag clips Egg tray Dairy bin Gasket Door alarm Side cooling vents Nutrilight
****** Page 7 ****** COMPONENTS – EBB MODELS 24 23 7 22 21 20 18 25 10 12 13 10 12 Refrigerator door Door handles Deodoriser (refrigerator) Refrigerator light Adjustable SpillsafeTM glass shelves Multi flow Crisper Humidity slide Twist ice & serve Ice bin pillsafeTM glass shelves (freezer) Freezer drawer Feet 14 Deodoriser (freezer) 15 Bottle bin 16 Temperature control (refrigerator) Temperature control (freezer) 19 20 21 22 23 24 25 Door slide rails Door bins Egg tray Bag clips Dairy bin (Half width on EBB2800, full width on EBB3400, EBB3700) Gasket Door alarm Side cooling vents
****** Page 8 ****** 8 TEMPERATURE CONTROL When you first turn on the refrigerator, set both the refrigerator and freezer temperature control to MID. Please refer to the below section for information on adjusting refrigerator and freezer temperature. Clean the refrigerator interior regularly. Turn power off. Wipe the interior with a soft cloth and lukewarm soapy water. Thoroughly dry all surfaces and removable parts. Avoid getting water on the refrigerator controls. If you have taken out any removable parts, replace them and switch on the power before re-stocking the refrigerator. Wipe away thoroughly any food spills. i IMPORTANT! Changing settings When you change the temperature settings, make small adjustments and wait 24 hours before assessing whether you need to make any further changes. For EBB model Refrigerator temperature adjustment 1. Select the refrigerator control. 2. Slide the control to the left to set it to less cold. 3. Slide the control to the right to set it to colder. For EBE Models Refrigerator temperature adjustment Electrolux Press the button to adjust the temperature level up or down, being the lowest is less cold and 5 being the highest is colder. If you keep on pressing the button, the display will return to the first step. The bar graph level will get lower as temperature decreases. Freezer temperature adjustment LESS COLD COLDER 1. 2. 3. Select the freezer control. Slide the control to the left to set it to less cold. Slide the control to the right to set it to colder. LESS COLD COLDER Freezer temperature adjustment 1. Select the freezer control. 2. Slide the control to the left to set it to less cold. 3. Slide the control to the right to set it to colder. i IMPORTANT! Setting the freezer temperature to colder is not recommended for a very hot climate condition as this will limit the cooling capacity to other sections of the refrigerator. In very cold climate, the freezer will need to be set colder. Freezer Temperature Setting Recommendation LESS COLD 1 COLDER Summer (Higher than 350C) Normal Winter (Under 150C) Freezer Compartment LESS COcO Set to less cold LESS COW Set to normal LESS COLO Set to colder COLDER COLDER COLO ER
****** Page 9 ****** 9 DOOR ALARM DOOR ALARM If the refrigerator door is left open longer than two minutes, a buzzer will sound. Re-set the alarm by pressing the light switch. LIGHT BULB CHANGE for EBB Models Refrigerator 1. 2. 3. 4. Switch off the power at the powerpoint and remove the refrigerator’s power cord from the powerpoint. Remove shelves. Carefully unclip the light cover by pulling the top of the cover towards you. Unscrew the light bulb and replace it Wth a bulb of the same wattage and type as the original. If, on removing the light bulb, a small rubber ‘O’ ring comes off with the bulb, fit this ‘O’ ring over the new bulb and screw the bulb back into the socket. See diagram at bottom of page. WARNING! Never insert your finger into the light bulb socket to check for the presence of the ‘O’ ring. 5. 6. 7. Replace the light cover. Replace shelves and chiller compartment. Wait 5 minutes to ensure that pressure in the refrigeration system is equalised. Then turn on the refrigerator at the powerpoint. 1 IMPORTANT! Ensure that the ‘O’ ring is in place before replacing the light bulb. Light bulb ‘O’ ring Light socket
****** Page 10 ****** 10 FEATURES This section tells you how to make the most of the many useful features of the refrigerator and how to clean them. You can adjust the refrigerator bins to meet different storage needs. Door storage bins (shelves) The refrigerator has door storage bins. You can adjust the refrigerator bins to meet different storage needs. All the door bins are completely removable for cleaning. If you want to remove or adjust a bin, lift and tilt to remove. To replace, tilt the top and push bin down until the support lugs lock it in place. Crisper bin Storing vegetables Use the crisper bin to store vegetables, fruits or small tems. You can adjust the humidity inside the bin by sliding the humidity control. Storing fruits and small items You can store fruits in the crisper bin, but do remember to lower the humidity via the humidity control. The humidity can be adjusted by the sliding the lever on the humidity control. Humidity control NutriLight for EBE Models This unique feature has been designed to keep food and vegetables fresh by replicating the process of photosynthesis. The white LED lights that facilitate this process help to preserve the nutrients and moisture. The NutriLight is turned On by default. You can turn this feature On or Off using the switch provided. 1 On/Off NutriLight On/Off procedure 1. 2. 3. 4. Remove the Crisper by pulling it out towards you. Disengage the two latches on the crisper cover. Pull out the crisper cover towards you to remove it from the refrigerator. Turn NutriLight On or Off using the switch on the NutriLight box. Assemble back the Crisper cover first, followed by Crisper into the refrigerator.
****** Page 11 ****** FEATURES Quick freeze function for EBE models QUICK FREEZE Use this function when you add a large amount of food to the freezer compartment. This freezes the food quickly. To use this function, press the switch and hold for 3 seconds. The animated icon will light up and the quick freeze will now operate. To turn the function off simply press the button again and hold for about g seconds. The animated icon will switch off and the freezer will return to normal operation. Deodoriser Your refrigerator is fitted with carbon deodoriser to assist with the removal of food odours inside your refrigerator. Keeping the food covered and wrapping it in plastic will also help to reduce the odours inside your refrigerator. Deodoriser Freezer drawer Multi-flow air delivery with side cooling This unique multi air flow cooling system (with enhanced side air cooling action) promotes constant air arculation throughout the refrigerator and freezer, and helps to maintain a consistent temperature with no warm spots. 11 Slide-away glass shelf (where fitted) This shelf can be used either as a full-depth shelf or reduced to half its depth whenever tall item are needed to be stored at the front of the refrigerator. To reduce the depth of the shelf: 1. 2. g. 4. Pull the front half of the shelf forward. Next, from the underside, lift the front half of the shelf by raising the rear edge over the recessed hook detail. Pull the shelf forward and allow the rear to drop into the side channels. Push the front shelf backward (3,4) until it reaches the rear stops.
****** Page 12 ****** 12 TROUBLESHOOTING If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for service. You may locate the problem, sparing yourself from inconvenience, saving time and money. Problem When your appliance is not operating When there is refrigerator/ freezer noise When temperature is hot/warm on the outside and rear side of the fridge Solution • Check that the power cord is plugged into the power outlet properly and that the outlet is switched SON’. • Try running another appliance from the power outlet. If no power is coming from the outlet you may have blown a fuse or tripped a circuit of your household power supply. • Try adjusting the temperature control to a slightly “colder” position. • It is normal for the freezer fan NOT to operate during the automatic defrost cycle, or for a short time after the appliance is switched on. Modern refrigerators/freezers with increased storage capacity use high speed compressors. These can provide a seemingly high level of sound which is quite normal. Normal operational sounds include: • Occasional gurgling, similar to water boiling. • Air flow noise (air circulates because of a small fan). • A popping noise heard during automatic defrost. Other strange sounds may mean that you need to check and take action. For example, noises may mean that: • The cabinet is not level. • The floor is uneven or weak. • Bottles are badly placed and rattling. • There are vibrations from an object on top of or behind or beside the refrigerator. • The back of the refrigerator cabinet is touching the wall. Remember it is quite normal for noise to seem louder when the refrigerator starts operating, or during quieter periods such as night time. In normal operation, the fridge transfers heat from inside to outside of the cabinet. It is normal for the side and rear of the fridge to feel warm/ hot while operating. This will be more noticeable during start up and hot ambient conditions. Problem If there are odours inside the appliance When the motor seems to run more than expected If the temperature in the refrigerator is too warm If the temperature in the refrigerator is too cold If heavy frosting occurs in the freezer If water drips on the floor Solution • The interior may need cleaning. • Some foods produce odours. • Some containers and wrapping can cause odours. • Ask yourself if the odour started about the same time you started storing something unusual. Your new appliance provides you with large capacities in both the refrigerator section and the separate freezer. It is normal for the motor to operate frequently. However, to keep operation to a minimum, check the following: • Are doors kept open too long or too often? • Are controls set too cold? Refer to page 8 “Controlling temperature”. • Have large amounts of warm food just recently been stored? Summer, festive seasons and holidays usually mean a lot more work for your appliance. • If the day is hot or the room is very warm, the appliance will need to run more than normal. • The appliance will run more than normal just after you install it or when it has been turned off for a long time. • Check that the appliance has enough clearance at the sides, back and top. Refer to page 5 “Installing your new appliance”. • Refer to page 8 “Controlling temperature”. • You may have kept the door open too long or too frequently. • Food containers or packaging may be holding a door open. • Refer to page 8 “Controlling temperature”. • Increase the temperature to avoid high energy consumption. Make sure you fully close the freezer and fridge doors. If the doors are left partly open a heavy frost will coat the inside of the freezer. If a frost develops, remove it. Take care to properly close the doors and the frost will not reoccur. The defrost water tray, (located on the compressor at the back of the cabinet), may not be properly positioned, or the drain tube may not be properly positioned to direct water into this tray. You may need to pull the refrigerator away from the wall to check the tray and tube. If you still require service If you have a problem, and the problem persists after you have made the checks mentioned above, contact your nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model number, 9-digit PNC and 8-dig•t serial number, which is stated on the label inside the refrigerator compartment.
****** Page 13 ****** NOTES
****** Page 14 ****** 14 NOTES
****** Page 15 ****** @Electrolux warranty FOR SALES IN AUSTRALIA AND NEW ZEALAND APPLIANCE: REFRIGERATION This document sets out the terms and conditions of the product warranties for Electrolux Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should you require service for your Appliance. 15 You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. Electrolux is not liable in the following situations (which are not exhaustive): 1. 2. 3. 4. 5. 6. In this warranty: (b) (c) (d) (f) (g) (h) ‘acceptable quality’ as referred to in clause 10 of this warranty has the same meaning referred to in the ACL; ‘ACL’ means Schedule 2 to the Competition and Consumer Act 2010; ‘Appliance’ means any Electrolux product purchased by you and accompanied by this document; ‘ASC’ means Electrolux authorised service centres; ‘Electrolux’ means Electrolux Home Products Pty Ltd of 168 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 841 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand; ‘major failure’ as referred to in clause 10 of this warranty has the same meaning referred to in the ACL and includes a situation when an Appliance cannot be repaired or it is uneconomic for Electrolux, at its discretion, to repair an Appliance during the Warranty Period; ‘Warranty Period’ means the Appliance is warranted against manufacturing defects in Australia and New Zealand for 24 months and for the Appliance’s compressor, condenser, evaporator and drier, an additional 36 months parts only warranty applies, following the date of original purchase of the Appliance; ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning. 7. 8. 9. (a) (b) (c) (d) the Appliance is damaged by: (l) accident (li) misuse or abuse, including failure to properly maintain or service (lil) normal wear and tear (IV) power surges, electrical storm damage or incorrect power supply (v) incomplete or improper installation (vi) incorrect, improper or inappropriate operation (vii) insect or vermin infestation (viii) failure to comply with any additional instructions supplied with the Appliance; the Appliance is modified without authority from Electrolux in writing; the Appliance’s serial number or warranty seal has been removed or defaced; the Appliance was sewiced or repaired by anyone other than Electrolux, an authorised repairer or ASC. This warranty only applies to Appliances purchased and used in Australia or New Zealand and used in normal domestic applications and is in addition to (and does not exclude, restrict, or modify in any way) any non-excludable statutory warranties in Australia or New Zealand. During the Warranty Period Electrolux or its ASO will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux or its ASC may I Ise remanufactured parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux. This warranty does not apply to light globes, batteries, filters or similar perishable parts. Parts and Appliances not supplied by Electrolux are not covered by this warranty. To the extent permitted by law, you will bear the cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. If you reside outside of the service area, you will bear the cost of: (a) travel of an authorised representative; (b) transportation and delivery of the Appliance to and from Electrolux or its ASC. In all instances, unless the Appliance is transported by Electrolux or an Electrolux authorised representative, the Appliance is transported at the owner’s cost and risk while in transit to and from Electrolux or its ASC Proof of purchase is required before you can make a claim under this warranty. This warranty, the contract to which it relates and the relationship between you and Electrolux are governed by the law applicable where the Appliance was purchased. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply. To the extent permitted by law and subject to your non-excludable statutory rights and warranties, Electrolux excludes all warranties and liabilities (other than as contained in this document) including liability for any loss or damage whether direct or indirect arising from your purchase, use or non use of the Appliance. 10. For Appliances and services provided by Electrolux in Australia, the Appliances come with a guarantee by Electrolux that cannot be exduded under the ACL. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. The benefits to you given by this warranty are in addition to your other rights and remedies under a law in relation to the Appliances or services to which the warranty relates. 11. At all times during the Warranty Period, Electrolux shall, at its discretion, determine whether repair, replacement or refund will apply if an Appliance has a valid warranty claim applicable to it. 12. For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. 13. To enquire about claiming under this warranty, please follow these steps: (a) carefully check the operating instructions, user manual and the terms of this warranty; (b) have the model and serial number of the Appliance available; (c) have the proof of purchase (e.g. an invoice) available; (d) telephone the numbers shown below. 14. You accept that if you make a warranty claim, Electrolux and its ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty. Important Notice Before calling for service, please ensure that the steps listed in clause 13 above have been followed. FOR SERVICE or to find the address of your nearest state service centre in Australia PLEASE CALL 13 1349 Far the cast af a local call (Australia only) FOR SERVICE or to find the address of your nearest authorised setvice centre in New Zealand FREE CALL 0800 10 66 10 (New Zealand only) SERVICE AUSTRALIA Electrolux ELECTROLUX HOME PRODUCTS electrolux.com.au SERVICE NEW ZEALAND Electrolux ELECTROLUX (NZ) Limited electrolux.co.nz FOR SPARE PARTS or to find the address of your nearest state spare parts centre in Australia PLEASE CALL 13 13 50 For the cost of a local call (Australia only) FOR SPARE PARTS or to find the address of your nearest state spare parts centre in New Zealand FREE CALL 0800 10 66 20 (New Zealand only)
****** Page 16 ****** Electrolux Home Products Australia telephone: 1300 363 640 fax: email: web: 1800 350 067 firstname.lastname@example.org electrolux.com.au Electrolux Home Products New Zealand telephone: 0800 436 245 fax: email: web: 0800 225 088 email@example.com electrolux.co.nz The Thoughtful Design Innovator. Do you remember the last time you opened a gift that made you say “Oh! How did you know? That’s exactly what I wanted!” That’s the kind of feeling that the designers at Electrolux seek to evoke in everyone who chooses or uses one of our products. We devote time, knowledge, and a great deal of thought to anticipating and creating the kind of appliances that our customers really need and want. This kind of thoughfful care means innovating with insight. Not design for design’s sake, but design for the user’s sake. For us, thoughtful design means making appliances easier to use and tasks more enjoyable to perform, freeing our customers to experience that ultimate 21 st century luxury, ease of mind. Our aim is to make this ease of mind more available to more people in more parts of their everyday lives, all over the world. So when we say we’re thinking of you, you know we mean just that. The “Thinking of you” promise from Electrolux goes beyond meeting the needs of today’s consumers. It also means we’re committed to making appliances safe for the environment—now and for future generations. Electrolux. Thinking of you. Share more of our thinking at vmw.electrolux.com.au or electrolux.co.nz P/No. 811948420 0 2014 Electrolux Home Products Pty Ltd. ABN 51 004 762
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