FREE ENGLISH DUKE FWM3-24 (02) PDF USER GUIDE
FREE ENGLISH DUKE FWM3-24 (02) PDF USER MANUAL
FREE ENGLISH DUKE FWM3-24 (02) PDF OWNER GUIDE
FREE ENGLISH DUKE FWM3-24 (02) PDF OWNER MANUAL
FREE ENGLISH DUKE FWM3-24 (02) PDF REFERENCE GUIDE
FREE ENGLISH DUKE FWM3-24 (02) PDF INSTRUCTION GUIDE
FREE ENGLISH DUKE FWM3-24 (02) PDF REFERENCE MANUAL
FREE ENGLISH DUKE FWM3-24 (02) PDF INSTRUCTION MANUAL
FREE ENGLISH DUKE FWM3-24 (02) PDF OPERATING INSTRUCTIONS
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DUKE FWM3-24 (02) PDF SUMMARY:
What should be done before attempting to install, operate, or service the equipment?
The manual should be read completely before attempting to install, operate, or service the equipment.
What are the models of the product holding cabinets covered in this manual?
The models covered are FWM3-22, FWM3-24, and FWM3-14i.
Who should perform the initial field startup and adjustments of the equipment?
Personnel qualified to install electrical equipment should perform the initial field startup and adjustments of the equipment.
What should be done before operating, installing, or performing maintenance on the equipment?
The manual should be thoroughly read before operating, installing, or performing maintenance on the equipment.
What are the possible consequences of not following the instructions in the manual?
Failure to follow all instructions in the manual can cause property damage, injury, or death.
What are the possible consequences of improper installation, adjustment, alteration, service, or maintenance?
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death.
Who should perform electrical connections?
Electrical connections should be performed only by a certified professional.
What codes must electrical and grounding connections comply with?
Electrical and grounding connections must comply with the applicable portions of the National Electric Code and/or all local electric codes.
What should be verified before connecting the unit to the electrical supply?
Before connecting the unit to the electrical supply, verify that the electrical and grounding connections comply with the applicable portions of the National Electric Code and/or other local electrical codes and that the electrical connection agrees with the specifications on the data plate.
What are the UL73 grounding instructions for this appliance? This appliance must be connected to a grounded, metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.
What type of plug do appliances with a flexible electric supply cord have?
Appliances equipped with a flexible electric supply cord are provided with a three-prong grounding plug.
Where must the three-prong grounding plug be connected?
It is imperative that this plug be connected into a properly grounded three-prong receptacle.
What should be done if the receptacle is not the proper grounding type?
If the receptacle is not the proper grounding type, contact an electrician and do not remove the grounding prong from the plug.
What procedure should always be performed before performing any service that involves electrical connection or disconnection?
Before performing any service that involves electrical connection or disconnection and/or exposure to electrical components, always perform the Electrical LOCKOUT/TAGOUT Procedure and disconnect all circuits.
What should be done before removing any sheet metal panels or servicing this equipment?
Before removing any sheet metal panels or servicing this equipment, always perform the Electrical LOCKOUT/TAGOUT Procedure and be sure all circuits are disconnected.
What should be done with all covers and access panels before operating the equipment?
Do not operate this equipment without properly placing and securing all covers and access panels.
What should not be used or stored in the vicinity of this appliance?
Do not use or store gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.
What should be done in the event of a power failure?
In the event of a power failure, do not attempt to operate this appliance.
What minimum clearances must be maintained from all walls and combustible materials?
Minimum clearances must be maintained from all walls and combustible materials.
What type of area should be maintained around the equipment?
The equipment area should be kept free and clear of combustible material.
What should be maintained for air openings?
Adequate clearance should be maintained for air openings.
What type of electricity should the equipment be operated on?
Operate equipment only on the type of electricity indicated on the data sticker.
Why was the Duke Product Holding Unit developed?
The Duke Product Holding Unit was developed for extended food-holding capabilities to provide consistently high, “just cooked” food quality.
What technology does the Duke Product Holding Unit utilize?
The Duke Product Holding Unit utilizes Duke’s patented “heat sink” holding technology.
How does the heat sink technology work?
The heat sink technology provides even heat distribution to food pans through the bottom and sides.
What is the benefit of the heat sink technology?
This allows pre-cooked foods to be held for extended periods without noticeable degradation of quality, reducing food scrap/waste.
What does the self-contained, individually formed, sealed compartments of the Duke Product Holding Unit eliminate?
The self-contained, individually formed, sealed compartments of the Duke Product Holding Unit eliminates food odor and taste transfer.
What is unique about the compartments of the Duke Product Holding Unit regarding cleaning and product changes?
Because the compartments are sealed and formed to the shape of the pan, no disassembly is required for cleaning and product changes.
What type of temperature operation does the Duke Product Holding Unit allow?
The unique design of the Duke Product Holding Unit allows single temperature operation for all existing product groups.
What is the preset temperature at the factory? The 190°F approved temperature is preset at the factory.
What is the benefit of the preset temperature?
This reduces the likelihood of inconsistent performance between restaurant locations.
What was the Duke Product Holding Cabinet also designed to do?
The Duke Product Holding Cabinet was also designed to rethermalize food product.
What is the minimum thermostat setting required for re-thermalization?
A thermostat setting of 200°F minimum is required for re-thermalization.
What is the risk associated with the cord set?
There is a risk of fire or electric shock. Replace only with Manufacturer’s cord set or equivalent.
What should be done when unpacking the unit?
Inspect the shipping carton and/or container, carefully noting any exterior damage on the delivery receipt.
What should be done if there is damage to the shipping carton?
Contact the carrier immediately and file a damage claim with them. Save all packing materials when filing a claim. Freight damage claims are the responsibility of the purchaser and are not covered by the warranty.
What should be done after unpacking the unit?
Unpack and inspect the unit for damage.
What should be done if there is any damage to the unit?
Report any dents or breakage to the source of purchase immediately.
What should you not do if the unit is damaged?
Do not attempt to use the unit if damaged.
What should be removed from the unit interior?
Remove all materials from the unit interior.
What should be done if the unit has been stored in an extremely cold area before connecting it to the power?
If the unit has been stored in an extremely cold area, wait a few hours before connecting the power.
What codes and standards must the PHU be installed in accordance with in the United States?
In the United States, the PHU must be installed in accordance with state and local codes, the National Electrical Code (ANSI/NFPA No. 70, latest edition), and Vapor Removal from Cooking Equipment (NFPA-96, latest edition).
What codes and standards must the PHU be installed in accordance with in Canada?
In Canada, the PHU must be installed in accordance with local codes and the Canadian Electrical Code (CSA C22.2 No. 3, latest edition).
What codes and standards must the PHU be installed in accordance with for CE Units?
For CE Units, the PHU must be installed in accordance with local codes and the European (IEC/CENELEC) Electrical Code.
Where should the unit not be installed?
Do not install the unit next to or above heat sources, such as an oven or deep fat fryer.
What type of surface should the unit be installed on?
Install the unit on a level countertop surface.
Where should the power outlet be located?
The power outlet should be located so that the plug is accessible when the unit is in place.
What is the FWM designed for regarding access?
The FWM is designed for access from either side.
How should the unit be operated?
Operate the unit according to the Operation Instructions provided in the manual.
What are the clearance requirements for the top, right side, left side, bottom, and rear?
The clearance requirements are as follows: Top 0, Right Side 0, Left Side 0, Bottom 0, Rear OPEN.
Why is proper airflow around the unit important?
Proper airflow around the unit cools its electrical components. With restricted airflow, the unit may not operate properly, and the life of the electrical parts is reduced.
What are the dangers of not properly grounding the unit or altering the plug?
To avoid the risk of electrical shock or death, this unit must be grounded, and the plug must not be altered.
What must be verified before connecting the unit to the electrical supply?
Before connecting the unit to the electrical supply, verify that the electrical connection agrees with the specifications on the data plate.
What does grounding reduce the risk of?
Grounding reduces the risk of electric shock by providing an escape wire for the electric current if an electrical short occurs.
What is the unit equipped with regarding grounding?
This unit is equipped with a cord having a grounding wire with a grounding plug.
Where must the plug be plugged into?
The plug must be plugged into a receptacle that is properly installed and grounded.
Who should be consulted if grounding instructions are not completely understood?
Consult a qualified electrician or service agent if grounding instructions are not completely understood or if doubt exists as to whether the oven is properly grounded.
What is the tip hazard regarding stacking units?
Do not stack units with more than 2 rows of wells or exceed two holding cabinets per stack and do not place holding cabinet stacks on surfaces that may easily tip over.
What should be removed to stack the FWM3 models?
Remove the Base Pan to stack (except the bottom unit).
How is the base pan held in place?
The pan is held in place by two screws on the bottom of each unit.
How should the bottom unit be placed for stacking?
Place the bottom unit into its final position, then stack the next unit on top. The top of the lower holding cabinet rests inside of the base of the upper unit.
Should an extension cord be used?
Do not use an extension cord. If the product power cord is too short, have a qualified electrician install a three-slot receptacle (or the country-specific receptacle for International Units).
What should the unit be plugged into?
This unit should be plugged into a separate circuit with the electrical rating as provided on the product data plate.
What is the external equipotential bonding terminal for?
The terminal provides an external bonding connection used in addition to the earthing prong on the plug and provides a connection for bonding to the equipment enclosure.
Where is the external equipotential bonding terminal located?
The external equipotential bonding terminal is located on the rear outside surface of the oven, and the terminal is marked with this symbol.
What should be done if the supply cord is damaged?
If the supply cord is damaged, it must be replaced by a special cord assembly available from Duke Manufacturing Co. or its service agent.
What should be referred to when ordering or replacing a cord set?
Refer to the specifications data plate when ordering or replacing a cord set.
What procedures must be performed on a daily basis?
The following procedures must be performed on a daily basis: opening checklist, operation instructions and adjustments, and closing checklist.
What is included in the opening checklist?
Ensure proper Pan Covers are inserted into the correct locations for fried and broiled products, place the Power Switch, located on the front of the Product Holding Unit, in the ON position and allow the Product Holding Cabinet to heat for at least 20 min. or until the temperature disappears and the menu bars display the pre-programmed product names: “EGGS”, “FISH”, “—-“ or “EMTY” (no product).
What should be done if the menu bars display temperature during operation?
If the menu bars display temperature at any time during operation of the Product Holding Cabinet, discontinue use of the affected shelf until the cabinet is serviced.
Where can instructions on using and programming the keypad be found?
Refer to the Keypad Programming section of the manual for instructions on using and programming the keypad.
What is included in the closing checklist?
Place the Power Switch in its OFF position, remove all pans and pan covers, allow the cabinet to cool for approximately 30 minutes, and refer to the Cleaning Instructions section of the manual for proper care and cleaning of the cabinet.
What is the electrical shock hazard when cleaning the cabinet?
Unplug the cabinet before cleaning it.
What should not be used when washing the unit?
Do not wash with a water jet or hose.
What parts of the warmer wells are very hot and cool slowly?
Bottom and sides of warmer wells are very hot and cool slowly.
What should not be used when cleaning the cabinet?
Do not use caustic cleaners, acids, ammonia products, or abrasive cleaners or abrasive cloths.
What can damage the stainless steel and plastic surfaces?
Caustic cleaners, acids, ammonia products, or abrasive cleaners or abrasive cloths can damage the stainless steel and plastic surfaces.
What are the cleaning instructions for the Product Holding Cabinet?
Wipe down the interior and exterior of the Product Holding Cabinet with warm water and mild detergent using a soft cloth, and do not use excessive amounts of water.
How should pans and pan covers be cleaned?
Clean pans and pan covers using mild detergent and warm water and ensure all soap is rinsed from plastic pans and pan covers.
What percentage of iron does stainless steel contain?
Stainless steel contains 70-80% iron.
What percentage of chromium does stainless steel contain?
Stainless steel contains 12-30% chromium.
What does chromium form on stainless steel?
Chromium forms an invisible passive, protective film that shields against corrosion.
What can happen if the protective film on stainless steel is damaged?
If the film is damaged, the stainless steel can break down and rust.
What should never be used to clean stainless steel?
Never use any metal tools such as scrapers, files, wire brushes or scouring pads (except for stainless steel scouring pads), never use steel wool, never use acid-based or chloride-containing cleaning solutions, and never rub in a circular motion.
What should never be left on the surface of the stainless steel?
Never leave any food products or salt on the surface.
What should be used for routine cleaning of stainless steel?
For routine cleaning, use warm water, mild soap or detergent, and a sponge or soft cloth.
What should be used for heavy-duty cleaning of stainless steel?
For heavy-duty cleaning, use warm water, a degreaser, and a plastic, stainless steel, or Scotch-Brite pad.
What should always be done after cleaning stainless steel?
Always rinse thoroughly and always rub gently in the direction of the steel grain.
What can preserve and restore the protective film on stainless steel?
Special stainless steel polishing cleaners can preserve and restore the protective film.
How should the stainless steel be restored if signs of breakdown appear?
First, thoroughly clean, rinse, and dry the surface, and then, on a daily basis, apply a high-quality stainless steel polish according to the manufacturer’s instructions.
What are darkened areas on stainless steel exposed to excessive heat called?
Darkened areas, called heat tint, may appear on stainless steel exposed to excessive heat.
What causes heat tint?
Excessive heat causes the protective film to thicken.
Is heat tint a sign of permanent damage?
Heat tint is unsightly but is not a sign of permanent damage.
How can heat tint be removed?
To remove heat tint, follow the routine cleaning procedure. Stubborn heat tint will require heavy-duty cleaning.
How can heat tint be reduced?
To reduce heat tint, limit the exposure of equipment to excessive heat.
What are the Status LEDs used for?
Status LEDs are used for indicating the status of the pan.
What does a non-illuminated Status LED indicate?
A non-illuminated Status LED indicates either the Timer is Inactive – no product in pan, or the Timer is Active – product in pan – use pan with GREEN STATUS LED first.
What does a Green Status LED indicate?
A Green Status LED indicates that the Timer is Active – product in pan (use first).
What does a Flashing Green Status LED indicate?
A Flashing Green Status LED indicates that the Cook Warning Time has been reached (cook more product) or that the keyboard is in EDIT MODE (programming).
What are the Arrow Buttons used for?
Arrow Buttons are used for Starting/Stopping/Resetting the Timer, Programming, and indicate which pan the adjacent Status LED and Pan Display are linked to.
What does the Pan Display show when the timer is inactive?
When the timer is inactive, the Pan Display shows the product name and lid type.
What does the Pan Display show when the timer is active?
When the timer is active, the Pan Display shows the product name and time remaining.
What is the Enter Button used for?
The Enter Button is used to enter Menu Mode.
What happens when the Power Switch is placed in the ON position?
When the Power Switch is placed in the ON position, software initializes at startup.
What will the displays show until the warmer reaches the preprogrammed operating temperature?
Until the warmer reaches preprogrammed operating temperature, all displays will show the actual temperature.
What appears on all Pan Displays when the set point is reached?
When the set point is reached, the Product Name appears on all Pan Displays.
How is the timer started?
Press the Arrow Button that corresponds to the pan the product is in.
What happens when the timer is started?
The Status LED turns GREEN (unless the same product is present in another pan, then the Status LED will remain non-illuminated) and the Pan Display alternately shows the Time Remaining and Product Name.
What happens at the cook time?
At t=cook time (set to 4 minutes) the Status LED begins FLASHING, an alarm sounds, and the Display alternately flashes the Time Remaining and Product Name.
How is the alarm silenced when the cook time is reached?
Push the Arrow Button to silence the alarm – the Status LED remains GREEN and stops flashing.
What happens at t=0?
At t=0, an alarm sounds, the Status LED is FLASHING, and “00:00” is FLASHING in the Display.
What should be done with the product at t=0?
The product in the pan should be discarded.
How is the alarm silenced and the timer reset at t=0?
Press the corresponding Arrow Button to silence the alarm and reset the timer.
What is the status of the LED and Display after the timer has been reset?
The Status LED becomes non-illuminated, and the Display shows the Product Name only.
How is the time reset when the product is depleted?
To reset the time when the product is depleted, press and release the corresponding arrow key.
What happens to the status LED when the time is reset?
The status LED will become non-illuminated, and any status LED on the same product will turn green, indicating use first.
What is the Time Decrement program used for? This program is used to alter Hold Time when introducing a product from another warming unit.
How is the timer put into decrement mode?
Press and hold the Arrow Button corresponding to the pan that’s being edited for three seconds. The display will appear with a FLASHING Status LED and a down arrow in the Display, indicating the timer is in decrement mode.
How is the time decremented?
Repeatedly pressing the Arrow Button decrements time by one minute per depression, and holding down the button continuously will slow the time down.
How is the time incremented?
To increment time, press the Enter Button, and the arrow on the display will point up to denote incrementing time. Repeatedly pressing the Arrow Button increments time by one minute per depression and holding down the button continuously will slew the time up.
How is the new time accepted in the Time Decrement mode?
When the proper time is reached on the Display, release the Arrow Button, and after 5 seconds, the unit will accept the new time and return to normal operation.
How is Menu Mode entered?
Press and hold the Enter Button for three seconds. The Status LED FLASHES GREEN, and “MENU” is displayed on the left Display, and “UP” is displayed on the right, indicating upper well information will be displayed.
How do you view lower well information in Menu Mode?
To view lower well information, press the Down Arrow Button – “DOWN” will appear in the right Display. A FLASHING Status LED will be present on the side of the keypad corresponding to the well being viewed.
How is the selection accepted in Menu Mode?
Press the Enter Button to accept.
Can the Meal Set be changed from any keyboard?
Yes, the Meal Set can be changed globally from any keyboard.
How is the Meal Set changed?
The Status LED stops flashing, and “MEAL” “SET1” appears on the Display. Press the Enter Button again, and the Status LED FLASHES indicating edit mode. Use the Arrow Buttons to scroll to the desired Meal Set and press the Enter Button to accept. The Status LED stops flashing, and the desired Meal Set is displayed.
How are the Link, Time, and Temperature settings displayed?
Press the Arrow Button repeatedly to scroll through the Link, Time, and Temperature settings.
How is Menu Mode exited?
Scroll to EXIT and press the Enter Button to exit menu mode.
What does the display toggle between?
The display will toggle between the product and lid.
Are there any user-serviceable parts on the Duke Product Holding Cabinet?
There are no user-serviceable parts on the Duke Product Holding Cabinet.
What should be checked if a malfunction occurs?
If a malfunction occurs, ensure the unit is plugged in, then check all switches and circuit breakers.
Who should be contacted if the malfunction still exists?
If the malfunction still exists, contact your Duke Manufacturing Company authorized service agent or call 1-800-735-3853.
What does the keypad display provide in the event of a failure in the heater circuit? The keypad display provides an indication to alert the operator to failures in the heater circuit.
What is an over-temperature fault?
An over-temperature fault occurs when the control senses that the shelf temperature is higher than the specified factory preset temperature for thirty minutes. This occurs when the power is not removed from the heating element after the shelf has achieved the preset temperature.
What prevents the temperature from exceeding safe levels in the event of an over-temperature fault?
The auxiliary thermostat prevents the temperature from exceeding safe levels by regulating the temperature to a maximum of 250°F.
What will appear on the keypad during an over-temperature fault?
If an over-temperature fault occurs, “HI” will appear on the keypad.
What should be done if an over-temperature fault occurs?
The affected unit should not be used until the cause of the fault is corrected by a qualified service technician.
What is an under-temperature fault?
An under-temperature fault occurs when the control senses that the shelf temperature is lower than the specified factory preset temperature for more than thirty minutes continuously. This occurs when the heating element circuit opens or the RTD Feedback signal is faulty.
What will appear on the keypad during an under-temperature fault?
If an under-temperature fault occurs, “LO” will appear on the keypad.
What should be done if an under-temperature fault occurs?
The affected unit should not be used until the cause of the fault is corrected by a qualified service technician.
What should be done if “SENS” is displayed on the keypad?
If at any time during normal operation “SENS” is displayed on the keypad: discontinue operation and contact a qualified service technician.
What type of temperature meter must be used for an accurate temperature reading?
A digital temperature meter that has been calibrated must be used to get an accurate temperature reading.
What type of probe should be used to measure temperatures?
Use a thermocouple surface temperature probe to measure temperatures.
Should there be pans in the wells during the pre-heat and temperature check?
No pans should be in the wells during the pre-heat and temperature check.
How long should the warmer be pre-heated before taking any temperature readings?
Pre-heat the warmer for 30 minutes before taking any temperature readings.
How long should the cavity be empty before taking readings?
Do not take readings unless the cavity has been empty for 30 minutes. This will allow the temperature to stabilize and will prevent false readings.
What should be done to the warmer cavity before the temperature is checked?
The warmer cavity should be cleaned and empty before the temperature is checked.
What should be avoided when checking the temperature of the warmer cavity?
Avoid any air drafts that might flow through the cavity.
Where should the surface temperature probe be located?
Locate the surface temperature probe on the bottom of the first cavity in the geometric center. The first cavity is the one closest to the control panel.
How should the probe be when taking readings?
Make sure the probe is making good contact with the surface while taking readings.
What is exhibited by all temperature controls?
All temperature controls exhibit a swing in temperature as the control cycles on and off while regulating to the set point.
How is the correct calibration temperature determined?
The correct calibration temperature is the average of several readings taken over a period of 20 minutes after the warmer has been pre-heated.
What should the average temperature be?
The average temperature should be ± 5°F from the set point.
What should be done before calling the Duke troubleshooting Hot Line?
Check the display for fault messages, perform the Temperature Check Procedure in this manual, and make note of the findings.
What is recommended for optimum support when calling the Duke hotline?
For optimum support, please be near the suspect units with a cordless phone, if available, when calling our Technicians.
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