Free English DIMPLEX SPK23-EU (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.
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What are the electrical ratings and requirements for the DIMPLEX SPK23-EU?
The DIMPLEX SPK23-EU operates with the following electrical specifications:
Volts: 240 V, 50 Hz
Watts: 1800-2000 W
Wiring: Plug-In
Bulb Type: LED
Operating Temperature Range: -20 to 40°C
A 10 Amp, 240 Volt circuit is required. While a dedicated circuit is preferred, it is essential if the circuit breaker trips or the fuse blows regularly during operation. This appliance must be earthed. Do not use an extension lead or multi-plug adaptor as it leads to a risk of overloading and overheating.
What are the physical dimensions and weight of the DIMPLEX SPK23-EU models?
| Model | A (Width) | B (Height) | C (Depth) | D (Chassis Width) | E (Chassis Height) | Weight |
|---|---|---|---|---|---|---|
| DIMPLEX SPK23-EU | 583 mm | 516 mm | 190 mm | 535 mm | 496 mm | 11.9 kg |
| SPK26-EU | 673 mm | 450 mm | 190 mm | 598 mm | 430 mm | 12.8 kg |
| SPK28-EU | 695 mm | 594 mm | 190 mm | 664 mm | 575 mm | 14.7 kg |
What are the minimum opening dimensions for installing the DIMPLEX SPK23-EU?
To ensure proper installation of the DIMPLEX SPK23-EU, the opening must meet the following minimum dimensions:
| Product | A (Width) | B (Height) | C (Depth) | D (Glass Width) | E (Glass Height) |
|---|---|---|---|---|---|
| DIMPLEX SPK23-EU | 545 mm | 510 mm | 230 mm | 583 mm | 516 mm |
| SPK26-EU | 610 mm | 441 mm | 230 mm | 673 mm | 450 mm |
| SPK28-EU | 673 mm | 584 mm | 230 mm | 695 mm | 594 mm |
How do I perform a side mounting installation for the DIMPLEX SPK23-EU?
Step 1. Remove the magnetic inner side panels from the unit.
Step 2. Hook the mounting brackets to each side of the firebox.
Step 3. Align the front of the firebox (without the front glass and side panels) with the front face of the installation opening.
Step 4. Secure the firebox to the framing using screws threaded through the mounting brackets.
Step 5. Once the firebox is secured, reinstall the magnetic side panels.
How is the front glass installed on the DIMPLEX SPK23-EU?
Step 1. Remove the clear plastic sheet from the spring. Ensure the spring is not damaged. Avoid touching the springs with your hands after the plastic is removed.
Step 2. Unpack the front glass and verify that the hooks on the glass are straight and undamaged.
Step 3. Align the hooks on the glass with the holes on the engine. Insert the four hooks into the holes and allow the glass to slide down to the bottom edge of the holes.
Step 4. Confirm the front glass is securely mounted. Note: The glass must be correctly mounted for the touch icons to activate.
How do the touch panel controls work on the DIMPLEX SPK23-EU?
The manual controls are located on the front glass. Touch the hidden control to the right of the small clear window to activate the icons. Select an icon, and the digital display will highlight your choice. The panel returns to its hidden state after 5 seconds of inactivity. The small power icon remains lit whenever the unit is powered.
| Icon | Function | Operational Instruction |
|---|---|---|
| Power | Standby | Press to turn the unit on or off. The unit retains previous settings except for the timer. |
| Heat | Heat Control | Cycle through: low heat (Lo), high heat (Hi), cool airflow (Cb), or off. |
| Temperature | Thermostat | Cycle through settings from 17°C to 32°C (62°F to 92°F). Press once to see the set temperature. |
| Flame Speed | Speed | Cycle through minimum (F1), medium (F2), and maximum (F3). |
| Flame | Flame Toggle | Press to turn the flame on/off or cycle through 13 flame colors. |
| Timer | Sleep Timer | Set in 0.5-hour increments from 0.5 to 8 hours. |
| Brightness | Flame Brightness | Cycle through high, medium, or low brightness. |
How do I disable or enable the heater on the DIMPLEX SPK23-EU?
To disable the heater, press and hold both the Heat and Temperature buttons simultaneously on the touch panel for 5 seconds. When disabled, the display will show “–” when the temperature button is pressed. To enable the heater again, press and hold the same two buttons for 5 seconds.
How do I change the temperature units between Celsius and Fahrenheit on the DIMPLEX SPK23-EU?
To switch between temperature units, press and hold the Temperature and Flame buttons simultaneously on the touch panel.
How do I connect the DIMPLEX SPK23-EU to the Glen Dimplex Connect app?
Step 1. Download the “Glen Dimplex Connect” app, enable location services, and ensure your phone is on WiFi.
Step 2. Register or login and click “Add Device”.
Step 3. On the fireplace, press the WiFi button for 5 seconds until the blue indicator flashes.
Step 4. In the app, click “Add” when the device is found.
Step 5. Enter your WiFi credentials and click “Next” to pair. The blue indicator will stay lit once connected.
How do I replace the battery in the DIMPLEX SPK23-EU remote control?
Step 1. Use a Philips screwdriver to remove the screw on the battery cover.
Step 2. Depress the tab and pull out the battery compartment from the bottom of the remote.
Step 3. Install one 3 Volt CR2032 or CR2025 battery into the compartment.
Step 4. Reinsert the compartment and secure it with the screw.
What should I do if the DIMPLEX SPK23-EU stops working due to overheating?
The unit is equipped with an automatic cutout switch that turns the heater off if it overheats. To reset it, unplug the unit or turn off the circuit breaker. Wait for 5 minutes for the unit to cool down before powering it back on.
What safety precautions regarding batteries should I follow for the DIMPLEX SPK23-EU remote?
Keep batteries out of reach of children. Swallowing button batteries can lead to chemical burns, perforation of the esophagus, or death in as little as 2 hours. Seek immediate medical attention if ingestion is suspected. Symptoms may include:
Coughing, gagging, or drooling.
Appearing to have a stomach upset or virus.
Being sick or vomiting fresh (bright red) blood.
Pain in the abdomen, chest, or throat.
Lethargy or loss of appetite.
Always ensure the battery compartment is secured with the provided screw.
What general maintenance is required for the DIMPLEX SPK23-EU?
Inspect the firebox regularly and at a minimum once per year. Remove dust and clean the unit with a damp cloth as needed. Always disconnect the power and allow the heater to cool before attempting any cleaning or maintenance to reduce the risk of fire or electric shock.
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