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****** Page 1 ****** kDimP1ex 0 0 0 0 0 CASSETTE 400 600 Issue O
****** Page 2 ****** Fig. 1 CAS400 CAS600 Fig. 2 ‘A’mm 405 564 171 Fig. 3 2 216 1 3
****** Page 3 ****** Fig. 5 Fig. 5b 41, Fig. 7 x 3 Fig. 5a o Fig. 6 2 1 Fig. 8
****** Page 4 ****** Fig. 9 Fig. 11 Fig. 13 Fig. 10 Fig. 12 Fig. 14 8 8
****** Page 5 ****** Fig. 15 Fig. 16 Fig. 17 REMOTE CONTROL SENSOR
****** Page 6 ****** Dimplex OPTIMYST CAS400-CAS600 Introduction Thank you for choosing this Dimplex electric fire. Please read this information guide carefully to be able to safely install, use and maintain your product. Important Safety Advice en using e ec rica app lances, aslC precau Ions s ou a ways e o owe ore uce e ris o Ire, e ec rica shock and injury to persons, including the following. 1. WARNING Do not place material or garments on, or obstruct the air circulation around the appliance. This appliance carries a DO NOT COVER warning. 2. DAMAGE If the appliance is damaged, check with the supplier before installation and operation. If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard. 3. LOCATION Do not use outdoors. Do not use in the immediate surroundings of a bath, shower or swimming pool. Do not locate the fire immediately below a fixed socket outlet or connection box. Ensure that furniture, curtains or other combustible material are positioned no closer than 1 metre from the appliance. 4. PLUG POSITIONING The appliance must be positioned so that the plug is accessible. Keep the supply cord away from the front of the appliance. 5. UNPLUGGING In the event of a fault unplug the device. Unplug the device when not required for long periods. 6. OWNER/USER This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. 7. ELECTRICITY WARNING THIS APPLIANCE MUST BE EARTHED. This appliance must be used on an AC supply only and the voltage marked on the appliance must correspond to the supply voltage. Before switching on, please read the safety advice and operating instructions. WARNING – In order to avoid overheating, do not cover the appliance General Information Only use filtered water in this appliance. This model is designed to be free standing and is normally positioned near a wall. To reduce heat loss and to prevent any chimney up draft affecting the operation of your inset fire we recommend they the chimney flue is sealed off. Always ensure that the appliance is sitting on a level surface. Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is related to the operation of the flame effect. This is normal and should not be a cause for concern. If this product experiences a power surge for whatever reason the product may cut-out. This is a normal safety feature and the product will resume operation after 30 seconds Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank. If you intend not using the appliance for longer than 2 weeks, drain the water from sump and water tank and dry the sump The water tank, sump, sump lid, tank cap and air filters must be cleaned once every two weeks, particularly in hard water areas. The appliance should never be operated if the lamps are not working. The lamps should be regularly inspected as described under ‘Maintenance’ and ‘Changing lamps EN – The sump and the water tank in this product are treated with a biocidal product, Silver Biocide. This conforms with the latest relevant ISO standard
****** Page 7 ****** Installation Instructions This section describes how to set up your fire. Before installing this appliance in an existing chimney, we recommend that; 1 . You have your chimney cleaned by a competent chimney sweep. 2. You block off the chimney flue. This procedure is important for the efficient operation of the heating unit and will also reduce heat loss up the chimney. BEFORE YOU START 1 . Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible future use e.g. in the event of moving house or returning the appliance to your supplier. 2. Before connecting to the mains supply, check that the supply voltage is the same as that stated on the appliance. INSTALLATION Place the appliance against a wall. Connecting the Transducer Unit + Lamps 1. Release the two red tabs by turning them by 90 degrees (see Fig 2) 2. Lift out the Sump Nozzle (Fig 3) 3. Insert lamps into lamp holders (Fig 4), carefully locating the pins into the holes (Fig 4a) 4. Push lamps firmly into place 5. Place the Transducer Unit into the sump and join the cable to the connector on the sump (Fig 5) 6. To ensure that the Transducer Unit is correctly placed in the sump, the tab on the Transducer Unit should be lined up with the moulded recess in the sump (Fig 5a). 7. Ensure that the cable is not placed above the disc on the Transducer Unit (Fig 5b). To prevent the cable becoming pinched between the nozzle and the sump, place the cable in the slot in the wall of the sump. 8. Replace the Sump Nozzle and secure it by turning the two red tabs by 90 degrees (Fig 6) Filling the Water Tank 9. Place Water Tank in sink and remove cap (turn anti-clockwise to open) (Fig 7) 10. Fill Water Tank with filtered tap water only. This is necessary to prolong the life of the flame and smoke effect producing unit. The water should be filtered through a conventional domestic water filter unit and the filter should be replaced regularly. Distilled water must not be used. 11 . Screw the cap back on — do not overtighten. 12. Place the Water Tank in the Sump, with the tank cap facing down and the flat side of the tank facing outward (Fig 8) Assemblinq the fire 13. Place the Fuelbed on top of the Water Tank and Mist Nozzle (Fig 9) Connect the power cable to the appropriate power connector at the back of the appliance and Plug the power cable into a 1 Oamp/240volt outlet. The appliance is now ready for use. Operating the Fire This section describes how to activate your fire using either the manual controls or remote control. MANUAL CONTROLS The manual controls are located beneath the hinged flap. (See Fig. 10 for Manual Control lay out) Switch Controls the electricity supply to the Fire. Note: This switch must be in the ‘ON’ ( I ) position for the Fire to operate. Switch Press once to turn on the flame effect. This will be indicated by an audible beep. Although the main lights operate immediately it will take a further 30 seconds before the flame effect starts. Press d) to put fire in to standby mode. This will be indicated by one beep. Control Knob Controls the intensity of the flame effect. Turning the control knob to the left increases the flame effect, turning the control knob to the right will decrease the flame effect.
****** Page 8 ****** GETTING THE DESIRED FLAME EFFECT 1 . The flame control knob C’ (Fig. 10) may be turned up or down to give a more realistic effect. 2. Generally the flames appear more realistic when the flame control is turned down. 3. Give the flame generator time to react to changes you may make. 4. The appliance will use less water if the flame effect is set to a lower level (control knob 5. Do not tilt or move the appliance while there is water in the tank or sump. 6. Make sure that the appliance is on a level floor. REMOTE CONTROL OPERATION On the control panel, Switch A (see Fig. 1 0) must be in the ‘ON’ ( I ) position in order for the remote control to operate. There are 3 buttons on the remote control. (See Fig. 12) To operate correctly the remote must be pointed towards the front of the grate. (See Fig 17). The remote control functions are as follows: I Press once to turn on Flame effect. This will be indicated by one beep. d) Standby This will be indicated by one beep. Maintenance GENERAL TIPS Only use filtered tap water in this appliance. Always ensure that the appliance is sitting on a level surface. If you intend not using the appliance for longer than 2 weeks, remove and empty the sump and water tank. Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank. The appliance should never be operated if the lamps are not working. The lamps should be regularly inspected as described under ‘Changing lamps’. FILLING THE WATER TANK When the water tank is empty, the flame and smoke effect shuts off and you will hear 2 audible beeps, follow these steps. 1. Press Switch ‘A’ to (O) (See Fig. 10) 2. Gently lift out the fuelbed and carefully set aside. 3. Remove the water tank by lifting upwards and outwards. 4. Place the water tank in sink and remove cap, Anti-clockwise to open. (Fig 7) 5. Fill tank with filtered tap water only. This is necessary to prolong the life of the flame and smoke producing unit. The water should be filtered through a conventional domestic water filter unit and the filter should be replaced regularly. 6. Screw the cap back on, do not over tighten. 7. Return the tank to the sump, with the tank cap facing down and the flat side of the tank facing outward. (Fig 8) 8. Gently place the fuelbed back into position. (Fig 9) 9. Press Switch ‘A’ to ‘ON’ (l) position (See Fig. 10) CHANGING LAMPS If the flame and smoke effect appears grey or colourless it may be that one or more lamps have failed. You can check for lamp failure as follows. 1. Leaving the flame effect on, lift out the fuelbed and water tank. 2. It should be possible to view the lamps with the nozzle in place and observe which one needs to be changed. 3. Put Switch ‘A’ in the ‘OFF’ (O) position, and unplug the fire from the mains. 4. Leave the appliance for 20 minutes to allow the lamps to cool down before removing them. 5. Remove the sump as described in the Cleaning Section. 6. Remove the defective lamp, by gently lifting vertically and disengaging the pins from the lamp holder, (See Fig.4 and 4a). Replace with a Dimplex OPTIMYST, 12V, 45W, Gu5.3 base, 80 beam angle, coloured lamp. (To purchase replacement lamps go to the section ‘After Sales Service’, details of how to purchace the lamps are contained therein.) 7. Carefully insert the two pins of the new lamp into the Wvo holes in the lamp holder. Push firmly in place. (See Fig.4 and 4a). 8. Replace the sump, nozzle, water tank and fuelbed. CLEANING Warning —Always press Switch ‘A’ to the ‘OFF’ (O) position (See Fig. 10) and disconnect from the power supply before cleaning the fire.
****** Page 9 ****** We recommend cleaning the following components once every 2 weeks, particularly in hard water areas:- Water Tank, Sump, Nozzle, Tank cap and seal, Air filter. For general cleaning use a soft clean duster — never use abrasive cleaners. To remove any accumulation of dust or fluff, the soft brush attachment of a vacuum cleaner should occasionally be used. Water tank 1 . Remove water tank, as described earlier, put into sink and empty water. 2. Using the supplied brush gently rub the inside surfaces of the cap paying particular attention to the rubber ring in the outer groove and the centre rubber seal. 3. Put a small quantity of washing up liquid into the tank, refit the cap and shake well, rinse out until all traces of washing up liquid are gone. 4. Refill with filtered tap water only, replace the cap, do not overtighten. Sump 1 Press Switch CA’ to the ‘OFF (O) position 2. Gently lift out the fuelbed and place carefully on the ground. 3. Remove the water tank by lifting upwards. 4. Disconnect the electrical connector, located on the right side of the sump. (See Fig.5) 5. Release the right sump locking tabs by turning 900. This allows the sump to be lifted completely from its location. 6. Gently lift up the sump, taking care to keep level so as not to spill any water. Sit the assembly in the sink. 7. Release the left sump locking tabs by turning 900, then lift off the Nozzle. (See Fig.3) 8. Lift out the transducer and carefully tilt, as shown, so that the liquid drains out of the sump. (See Fig. 1 3) 9. Put a small amount of washing up liquid into the sump, and using the supplied brush, gently clean all surfaces in the sump and gently clean the transducer including the metal discs located in the top grooved surface. (See Fig. 14) 10. When cleaned, thoroughly rinse the sump with clean water to remove all traces of washing up liquid. 11 . Clean the Nozzle with the brush and flush out thoroughly with water. (See Fig. 1 5) 12. Reverse the above steps to reassemble. Air filter 1 Gently lift out the fuelbed and place carefully on the ground. 2. Gently slide the air filter upwards out of its plastic holder. (See Fig. 16) 3. Gently rinse with water in the sink and dry with fabric towel before returning. 4. Replace the filter making sure that the coarse black filter is facing the front of the fire. 5. Replace the fuelbed.
****** Page 10 ****** Additional Information AFTER SALES SERVICE Your product is guaranteed for two year from the date of purchase. Within this period, we undertake to repair or exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee. Should you require after sales information or assistance with this product please contact Glen Dimplex Australia on 1300 556 816 or visit our website at wvm.dimplex.com.au RECYCLING Do not dispose of electrical appliances as unsorted municipal waste. Useparate collection facilities Contact your local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the ground water, polluting the food chain and damaging health and well-being PATENT / PATENT APPLICATION Products within the Optimyst range are protected by one or more of the following patents and patent applications. Great Britain GB 2402206, GB 2460259, GB 2460453 GB 2418014, GB 2465738, GB 2449925, GB 2465537 , GB 2455277 GB1020534.2, GB1020537.5, GB1110987.3 United States US 7967690, US 2010299980, US 2011062250, US 2008028648, US 13/167,042 Russia RU2008140317 European EP 2029941, EP 2201301, EP 2315976, EP 1787063, EP07723217.1 , EP11170434.2, EP 11170435.9 China CN 101883953, CN 200980128666.2, CN 101057105, CN 101438104 Australia AU 2009248743, AU 2007224634 Canada CA 2725214, CA 2579444, CA 2645939 International Patent Application WO 2006027272 South Africa ZA 200808702 Mexico MX 2008011712 Korea KR 20080113235 Japan JP 2009529649 Brazil BR Pl 0708894-9 India IN 4122/KOLNP/2008 New Zealand NZ 571900 Glen DimplexAustralia Unit 1, 21 Lionel Road, Mount Waverley VIC 3149 Australia 1300 556 816 Fax: 1800 058 900 Email: email@example.com Web: wvmdimplex.com.au Glen DimplexAustralasia Ltd 38 Harris Road East Tamaki, Auckland New Zealand 09 274 8265 Fax: 09 274 8472 Email: firstname.lastname@example.org Web: wvmdimplex.co.nz 5336
****** Page 11 ****** Troubleshooting Symptom The flame effect will not start. The flame effect is too low. Unpleasant smell when unit is used. The flame effect has too much smoke. Main lamps are not working and there are no flames or smoke. Cause Mains plug is not plugged in. Low water level. Low voltage connector not connected properly. (See Fig.5) The Transducer Unit is not sitting correctly in the sump Flame effect control knob is set too low. (See Fig.10) The Metal Disc in the transducer might be dirty (See Fig. 14) The wire from the Transducer Unit is sitting over the metal disc Dirty or stale water. Using unfiltered tap water. Flame effect setting is too high There is no water in the water tank Corrective Action Check plug is connected to wall socket correctly. Check that the water tank is full and there is water in the sump. Check that the connector is inserted correctly. (See Fig.5) Ensure the Transducer in sitting down into the moulded recess in the sump Increase level of flame by turning Control knob to the left slowly. (See Fig. 10) Clean the Metal Disc with soft brush supplied. (See Fig. 14) See ‘Maintenance.’ for a step by step procedure. Direct the wire to the back of the sump and make sure it sits into the side slot exiting the sump. Clean the unit as described under maintenance. Use only filtered tap water. Turn the flame effect Control knob ‘D’ to the right, about 1/4 a turn, at a time. Give the flame generator some time to adjust to the new setting. (See Fig. 10) Follow instructions under Maintenance, Filling the water tank’ Check the plug is connected to the wall socket correctly and that Switch ‘A’ Fig. 10 is in the ‘ON’ (l ) position.
****** Page 12 ****** XDimplex GLEN DIMPLEX PRODUCT WARRANTY This warranty is provided by Glen Dimplex Australia Pty Limited ABN 69 118 275 460 of Unit 1, 21 Lionel Road, Mount Waverley, Victoria 3149 (Phone number 1300 556 816), or in New Zealand by Glen Dimplex Australasia Limited, New Zealand registration number 1506305, of 38 Han-is Road, East Tamaki, Auckland, New Zealand (Phone number 09 2748265) (we, us our) in respect of the Glen Dimplex product which this warranty card has been included in the packaging for or otherwise supplied with (the Glen Dimplex product). 1 Glen Dimplex express warranty Subject to the exclusions below, we warrant that the Glen Dimplex product will be free from defects caused by faulty workmanship and materials within: (a) (b) in the case of the Glen Dimplex products used for personal, domestic or household purposes, a period of 24 months from the date the Glen Dimplex product is purchased as a brand new product from a retailer located in Australia or New Zealand; and in the case of the Glen Dimplex product used for purposes other than personal, domestic or household purposes (including business or commercial use), a period of 12 months from the date the Glen Dimplex product is purchased as a brand new product from a retailer located in Australia or New Zealand. Glen Dimplex products are designed and intended for domestic use. This express warranty is personal to the first person who acquires the Glen Dimplex product from the relevant retailer and claims under this warranty cannot be made by anyone other than this person. The benefits conferred by this express warranty are in addition to the Consumer Guarantees referred to in section 3 and any other statutory rights you may have under the Australian Consumer Law, the New Zealand Consumer Guarantees Act and/or other applicable laws. 2 Warranty exclusions This express warranty does not apply where: (a) (b) the Glen Dimplex product has been installed, used or operated otherwise than in accordance with the product manual or other similar documentation provided to you with the Glen Dimplex product; the Glen Dimplex product requires repairs due to damage resulting from accident, misuse, incorrect installation, improper liquid spillage, cleaning or mamtenance, unauthorised modification, use on an incorrect voltage, power surges and dips, voltage supply problems, tampermg or unauthorised repairs by any persons, use of defective or incompatible accessories or exposure to abnormally corrosive conditions;
****** Page 13 ****** (c) (d) (e) (f) the repair relates to the replacement of consumable parts such as fuses in plugs and bulbs or any other parts of the Glen Dimplex product which require routme replacement; you are unable to provide us with reasonable proof of purchase for the Glen Dimplex product; the breakdown occurs after the expiry of the express warranty period set out in section 1; or the Glen Dimplex product was not purchased in Australia or New Zealand as a brand new product. 3 Consumer Guarantees Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you acquired the goods in New Zealand, similar provisions of the Consumer Guarantees Act 1993 may apply, but may be excluded if you acquired the goods for the purpose of a business. 4 How to make a claim You may make a claim under this warranty by visiting our website at (glendimplex.com.au in Australia, glendimplex.co.nz in New Zealand), contacting our customer care line (1300 556 816 in Australia, 09 2748265 in New Zealand) or visiting a Glen Dimplex service centre. To make a valid claim under this warranty, you must: (a) (b) (c) (d) lodge the claim with us as soon as possible and no later than 14 days after you first become aware of the breakdown; provide us with the Glen Dimplex product serial number; provide us with reasonable proof of purchase for the Glen Dimplex product; and if required by us, provide us (or any person nominated by us) with access to the premises at which the Glen Dimplex product is located at times nominated by us (so that we can inspect the Glen Dimplex product). 5 Warranty claims If you make a valid claim under this warranty and none of the exclusions set out in section 2 apply, we will, at our election, either repair the Glen Dimplex product or replace the Glen Dimplex product with a product of identical specification (or where the product is superseded or no longer in stock, with a product of as close a specification as possible). Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
****** Page 14 ****** Glen Dimplex products are designed and supplied for normal domestic use. We will not be liable to you under this warranty for busmess loss or damage of any kind whatsoever. 6 Costs of warranty claim Where you make a claim under this warranty, a Glen Dimplex authorised repairer may need to attend your premises to inspect the Glen Dimplex product. Ifthe Glen Dimplex product is located in Australia, we may charge you a service call fee if a repairer will be required to travel more than 30 kilometers from the place of purchase. For further information, please contact Glen Dimplex on 1300 556 816 in Australia or 09 274 8265 in New Zealand. Alternatively, visit our website at glendimplex.com.au in Australia or glendimplex.co.nz in New Zealand.
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