DIGITAL WATCHDOG BLACKJACK CUBE DL DW-BJCUBE12T-DL (01) PDF MANUAL


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PDF Content Summary: Quick Start Guide State of the art hyper-optimized video management platform designed for ease, speed and efficiency. Blackjack® Cube DLTM — Up to 96 2.1MP Cameras (1080p True HD Resolution) or upto 3 MEGApix® 48MP Cameras -DWC-PZV2M72T Blackjack® Cube DLTM DW-BJCUBE4T-DL DW-BJCUBE8T-DL DW-BJCUBE12T-DL DW-BJCUBE16T-DL DW-BJCUBE20T-DL Tel: +1 (866) 446-3595 / (813) 888-9555 Technical Support Hours: 9:00AM – 8:00PM EST, Monday thru Friday Blackjack® Cube DLTM Default Login Information for DW Spectrum® IPVMS Username: admin Password: admin1234 WHAT’S IN THE BOX CUBE Deluxe Server 1 Set Keyboard and Mouse 1 Set Power Cable 1 Set Quick Start Guide 1 Set MiniDP to True HD Output Adapter 4 Set NOTE: Download All Your Support Materials and Tools in One Place 1. Go to: digital-watchdog.com/support-download/ 2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part numbers will populate automatically based on the part number you enter. 3. Click ‘Search’. All supported materials, including manuals, Quick Start Guides (QSG), software and firmware will appear in the results. Attention: This document is intended to serve as a quick reference for initial set-up. See the DW Spectrum® full manual for more information on features and functionality. digital-watchdog.com BLACKJACK CUBE DELUXE HARDWARE SPECIFICATIONS CUBE DELUXE 2 F1 HDD LED F2 Power Button / Power LED F3 5.25" Bay F4 USB 2.0 Port F5 Microphone Jack F6 Headphone Jack F7 USB 2.0 Port F1 F3 F2 F4 F5 F6 B7 B8 Front B9 B1B4 B6 B11 B13 B10 Back PART NUMBER Blackjack CUBE DELUXE Maximum IP Cameras 96 Included IP Licenses 4 Form Factor Desktop Operating System Windows® 10 64 bit OS on SSD DW-BJCUBExT-DL Yes CPU Intel® i7® Processor Memory 16GB Ethernet Port 2x Gigabit Ethernet (RJ45) System Max Video Storage Rate (Mbps) 480Mbps (3 Panzilla® MEGApix® 48MP Cameras — DWC-PZV2M72T) Storage Maximum Hard Drives Maximum Storage 1 x SSD + 2 x SATA HDD 20TB Video-Out Outputs Resolution 4x MiniDisplay Port HD 1080p Pre-Loaded VMS Software DW Specturm® IPVMS Remote Clients Cross Platform - Windows®, Linux Ubuntu® and Mac® Mobile Apps iOS® and Andriod® Keyboard & Mouse Included Power Supply 300W** Operating Temperature and Humidity 41°F~104°F / 20~90% RH Dimension (WxDxH) (inches) 8.5" x 13" x 7.5" Warranty 5 Year Limited B1 AC Power Socket B2 Display Port (Not Used) B3 HDMI Port (Not Used) B4 VGA Port (Not Used) B5 USB 3.0 Ports B6 USB 2.0 Ports B7 LAN Port B8 Clear CMOS Button B9 PS/2 Port B10 Line-In Jack B11 Line-Out Jack B12 Microphone Jack B13 4x Mini Display Ports B14 NIC Port (Connect to Camera Network) F7 B2 B3 B5 B12 B14 Default Login Information for Pre-Installed DW Spectrum® IPVMS Username: admin Password: admin1234 WARNING For an optimal system configuration, it is recommended that a UPS (Uninterruptible Power Supply) be used to power the setup. Dual monitors are not recommended due to CPU performance. To connect two monitors to the Cube, go to the display setup to activate the second monitor. * Available at time of initial order only / ** UPS Recommended Quick Start Guide SETTING UP THE CUBE STEP 1: Connect Peripherals, power and network 1. Connect a monitor, USB keyboard, USB BE mouse and network cable to the camera network(B12 on the diagram) network cable to the camera network(B14 * Cable for the Local Network should twork should be be connected connected after the after IP the IP settings are configured. 2. Connect the server to an appropriate power source. Recommended to use 750VA or higher UPS system. 3. Turn on the server if the server does not turn on automatically. (Press the Power Button on the front of the Cube. F2 on the diagram). * Connecting the power cable to the live power source may turn on the server automatically STEP 2: Configure Date and Time Windows 1. Double click Date and Time Time icon icon on on the the Desktop. Desktop. 2. Change Time zone if not not correct correct (default (default is is UTC-08:00 Pacific Time) e power cable to the live power source may turn on the server automatically Desktop. 3 STEP 3: Configure Network Please have the following information ready before starting the network configuration. Camera Network Local Network (LAN) IP Address Subnet Mask / Netmask Default Gateway / Gateway Not Applicable DNS Servers Not Applicable * Camera Network and Local Network cannot be on the same network. NOTE The Blackjack Cube’s network settings are set to DHCP as default. NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service 4 Provider for the information. Click Change date and time... to update the date and time if they are not ot correct. correct. Click * Verify Change the date Time and zone time... before to update updating the date and the time date if they and are time. not correct. Time may show ow 2 2 or or 3 3 hours hours off off due due to to incorrect incorrect Time Time zone. zone. * Verify the Time zone before updating the date and time. Time may show 2 or 3 h Press Press OK OK after after adjusting adjusting to the correct to the date correct and/or time. date and/or time. 4. Press OK to close Date and Time when done. 2. Change Time zone if not correct (default is UTC-08: Press OK after selecting the correct Time zone. 1. Double click Network Connections on the Desktop 2. Right click on the Ethernet with cable connected and click Properties. 3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties Quick Start Guide Windows 1. Double click Network Connections on the Desktop 2. Right click on the Ethernet with cable connected and click Properties. 3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties 3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties 4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically) 5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and Alternate DNS server. NOTE It must be the same network as the cameras and must not be the same network as the local network. Contact your network administrator for more information. e Desktop nnected and click Properties. 5 6 6. Click OK to close then click Close to go back to Network Co 6. Click OK to close then click Close to go back to Network Connections. Local Network 7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties. 8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties 9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically) 10. Enter IP address and Subnet mask of the camera network. * Consult with your IT department if you do not know what IP address to use. NOTE 10. Enter IP address and Subnet mask of the camera network. * Consult with your IT department if you do not know what IP addres 11. Click OK to close then click Close to go back to Network Connections. 12. Connect a network cable to the Ethernet port B7 on the diagram (page 2) to the switch on the local network. Connect a 13. network Close cable the to Network the Ethernet Connections port B7 on the by diagram clicking (page X on 2) to the the upper switch right on the corner local network. of Network Connections. Close the Network Connections by clicking X on the upper right corner of Network Connections. If you are not connecting to the Blackjack® from within the same network, you may be required to perform port forwarding on your router to access the server. Contact your Network Administrator or Installer for additional information CONFIGURE CAMERAS USING DW IP FINDER Refer to the camera’s QSG to configure Digital Watchdog camera’s IP address using DW IP finder. Spectrum Client Windowst’ on ct r Quick Start GuideWINDOWS-BASED SOFTWARE MANUAL LAUNCH To launch the DW Spectrum® Software on the Windows-Based Cube: OPTION 1: Double-click the DW Spectrum® desktop icon. OPTION 2: Go to ‘Start’ on the bottom left and select DW Spectrum® from the OR Start Menu. 7 8 STEP 1: Initial run from Blackjack® server 1. Open DW Spectrum® Client by double click on the DW Spectrum icon 2. Click on the preconfigured server. SETTING UP DW SPECTRUM® MEDIA SERVER 3. Enter password and click connect. * Default password : admin1234 (case sensitive) Login : admin Password : admin1234 Quick Start Guide STEP 2: To rename the server 1. Right click on the server name listed on the Resources then click Server Settings. 2. Go to General tab, then type in the new server name in the Name field and click OK. 9 10STEP 3: To check for update 1. Click on the menu then click System Administration. 2. Go to Updates tab. Click Update System if turned orange. STEP 4: Enter License 1. Go to System Administration then click License tab. 2. Enter License Key then click Activate License button. (Internet connection required) * Click on Activate Trial License if you have not purchased the valid license. Quick Start Guide * If you are on the latest version, it will say “You have the latest version installed” and the Update System button will be greyed out. 3. Click OK when update is completed. 11 STEP 5: Configure recording 1. Right click on the camera to setup recording, then click Camera Settings. 12 3. Click OK to when the License is activated. 2. Go to Recordings tab. 3. Click to turn on recording. 4. Configure Schedule Settings for Quality, FPS and Recording Type. 5. Click and drag mouse over the Recording Schedule to assign the recording setting. Quick Start Guide 13 14 * Click on All to apply to the all schedules. 6. Red dot will appear next to the camera when the recording is started. Quick Start Guide STEP 6: Backuping Database 1. Go to System Administration and click General tab. 2. Click Create Backup... button. 3. Navigate to the folder where to save and enter name of the backup file then click save. * Strongly recommend to also backup to the external storage media.

NOTE: More information and instructions are available in the Spectrum 3.0 Manual. 15

TROUBLESHOOTING TIPS Problem Possible Solutions My camera does not auto-discover 1. Is the camera in the same LAN network as the Media Server? 2. Is your camera compatible with DW Spectrum? (Refer to our website for full list of supported cameras.) 3. Is the camera updated to its latest firmware? 4. If your camera is integrated with DW Spectrum via ONVIF, make sure ONVIF is enabled on your camera. 5. Try adding the camera manually. 6. Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect all supported devices. Videos are slow 1. Are you accessing the same cameras from multiple clients? (LAN & WAN) 2. Do you have a Gigabit network? Check your network speed. My camera appears disconnected 1. Under camera settings, make sure the user name and password are correct. 2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly. 3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default. 4. Make sure your camera is using the latest firmware available. 5. Make sure that the camera is connected to the same network as the server. 6. If you are connecting to a camera that is integrated with DW Spectrum via the ONVIF protocol (see list), make sure ONVIF is enabled. 7. Make sure your user has permissions to view that specific camera. I can’t get playback video from my camera 1. Do you have network connection between client and server (in case server and client are not on the same machine)? 2. Make sure your user has playback viewing permissions for the selected channel. 3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment. 4. On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly disconnected. I get an ‘unauthorized’ message on my camera 1. Make sure the camera’s user name and password are properly entered in the camera’s general information under the camera settings menu. 2. If necessary, try rebooting the camera to apply the camera’s user name and password. SYSTEM REQUIREMENTS Recommended Specs for the Full Client Processor Intel Core i5 or greater Video Card Intel HD Graphics 2500 (or higher) with 1GB Dedicated Memory Recommend NVIDIA or AMD graphics card with 2GB or more memory Resolution 1920 x 1080 RAM 16GB NIC 1Gbps Ethernet Windows Windows 7 Home, 7 Standard, 7 Pro, 7 Ultimate, 8/8.1 Standard, 8/8.1 Pro, 8.1 Enterprise, 10 Home/Pro/Enterprise** OS Supported – Client Windows Servers* Any versions of 2008, any versions of 2008 R2, any versions of Server 2012, any versions of Server 2012 R2 Linux OS Linux Ubuntu 14.04, Ubuntu 16.04 Mac OSX 10.11, OSX 10.12 * Except Storage Server version Important: OS not listed will be not be supported by DWTM Tech Support digital-watchdog.com sales@dwcc.tv Rev Date: 06/18 Tel: +1 (866) 446-3595 Fax: (813) 888-9262 Copyright © Digital Watchdog. All rights reserved. Specifications and pricing are subject to change without notice.


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