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What should I do if something is missing from the package contents?
Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing.
Package Contents:
• Monitor
• Stand Riser
• Stand Base
• Power Cable (Varies by Countries)
• VGA Cable
• DP Cable
• USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor)
• Drivers and Documentation Media
• Quick Setup Guide
• Safety, Environmental, and Regulatory Information
NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
What are the main features of the Dell P2217H/P2317H/P2317HWH/P2417H/P2717H monitors?
The Dell P2217H/P2317H/P2317HWH/P2417H/P2717H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:
• P2217H: 54.6 cm (21.5-inch) viewable area. Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI.
• P2317H/P2317HWH: 58.4 cm (23-inch) viewable area. Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI.
• P2417H: 60.5 cm (23.8-inch) viewable area. Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI.
• P2717H: 68.6 cm (27-inch) viewable area. Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI.
• Color gamut of 72% NTSC.
• Tilt, swivel, height, and rotate adjustment capabilities.
• Removable stand and VESA™ 100 mm mounting holes.
• Digital connectivity with DisplayPort and HDMI.
• Equipped with 1 USB upstream port and 4 USB downstream ports.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments.
• Software and documentation media.
• Security lock slot.
• Stand lock.
• 0.3 W standby power in sleep mode.
• Energy Gauge.
• Flicker-free screen and ComfortView feature (minimizes blue light emission).
What are the functions of the front panel controls?
| Label | Description |
|---|---|
| 1 | Function buttons (For more information, see Operating the Monitor) |
| 2 | Power On/Off button (with LED indicator) |
What are the components and ports on the back view of the monitor?
| Label | Description | Use |
|---|---|---|
| 1 | VESA mounting holes (100 mm x 100 mm – behind attached VESA Cover) | Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm). |
| 2 | Regulatory label | Lists the regulatory approvals. |
| 3 | Stand release button | Releases stand from monitor. |
| 4 | Security lock slot | Secures monitor with security lock (security lock not included). |
| 5 | Barcode, serial number, and Service Tag label | Refer to this label if you need to contact Dell for technical support. |
| 6 | Dell Soundbar mounting slots | Attaches the optional Dell Soundbar. NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar. |
| 7 | Cable-management slot | Use to organize cables by placing them through the slot. |
What port is available on the side view of the monitor?
| Label | Description | Use |
|---|---|---|
| 1 | USB downstream port | Connect your USB device. NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer. |
What ports are available on the bottom view of the monitor (without the stand)?
| Label | Description | Use |
|---|---|---|
| 1 | Power cable connector | Connect the power cable. |
| 2 | HDMI port | Connect your computer with HDMI cable (cable not included). |
| 3 | DisplayPort | Connect your computer with DP cable. |
| 4 | Stand lock feature | To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). |
| 5 | VGA connector | Connect your computer with VGA cable. |
| 6 | USB upstream port | Connect the USB cable (shipped with your monitor) to this port and your computer to enable the USB ports on your monitor. |
| 7 | USB downstream port | Connect USB device. NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer. |
What are the resolution specifications for these monitors?
| Model | P2217H/P2317H/P2317HWH/P2417H/P2717H |
|---|---|
| Horizontal scan range | 30 kHz to 83 kHz (automatic) |
| Vertical scan range | 56 Hz to 76 Hz (automatic) |
| Maximum preset resolution | 1920 x 1080 at 60 Hz |
What video modes are supported?
| Model | P2217H/P2317H/P2317HWH/P2417H/P2717H |
|---|---|
| Video display capabilities (VGA, HDMI & DP playback) | 480i, 480p, 576i, 576p, 720p, 1080i, 1080p |
What are the Preset Display Modes?
| Display Mode | Horizontal Frequency (kHz) | Vertical Frequency (Hz) | Pixel Clock (MHz) | Sync Polarity (Horizontal/ Vertical) |
|---|---|---|---|---|
| VESA, 640 x 480 | 31.5 | 60.0 | 25.2 | -/- |
| VESA, 640 x 480 | 37.5 | 75.0 | 31.5 | -/- |
| IBM, 720 x 400 | 31.5 | 70.0 | 28.3 | -/+ |
| VESA, 800 x 600 | 37.9 | 60.0 | 40.0 | +/+ |
| VESA, 800 x 600 | 46.9 | 75.0 | 49.5 | +/+ |
| VESA, 1024 x 768 | 48.4 | 60.0 | 65.0 | -/- |
| VESA, 1024 x 768 | 60.0 | 75.0 | 78.8 | +/+ |
| VESA, 1152 x 864 | 67.5 | 75.0 | 108.0 | +/+ |
| VESA, 1280 x 1024 | 64.0 | 60.0 | 108.0 | +/+ |
| VESA, 1280 x 1024 | 80.0 | 75.0 | 135.0 | +/+ |
| VESA, 1600 x 900 | 60.0 | 60.0 | 108.0 | +/+ |
| VESA, 1920 x 1080 | 67.5 | 60.0 | 148.5 | +/+ |
What are the power consumption details in different VESA modes for P2217H?
P2217H Power Consumption:
| VESA Modes | Horizontal Sync | Vertical Sync | Video | Power Indicator | Power Consumption |
|---|---|---|---|---|---|
| Normal operation | Active | Active | Active | White | 37 W (maximum)** / 17 W (typical) |
| Active-off mode | Inactive | Inactive | Blanked | White (blinking) | Less than 0.3 W |
| Switch off | – | – | – | Off | Less than 0.3 W |
Energy Star Power Consumption (P2217H):
| Pon | 15.5 W |
| ETEC | 50.6 kWh |
What are the power consumption details in different VESA modes for P2317H/P2317HWH?
P2317H/P2317HWH Power Consumption:
| VESA Modes | Horizontal Sync | Vertical Sync | Video | Power Indicator | Power Consumption |
|---|---|---|---|---|---|
| Normal operation | Active | Active | Active | White | 38 W (maximum)** / 18 W (typical) |
| Active-off mode | Inactive | Inactive | Blanked | White (blinking) | Less than 0.3 W |
| Switch off | – | – | – | Off | Less than 0.3 W |
Energy Star Power Consumption (P2317H/P2317HWH):
| Pon | 14.8 W |
| ETEC | 46.7 kWh |
What are the power consumption details in different VESA modes for P2417H?
P2417H Power Consumption:
| VESA Modes | Horizontal Sync | Vertical Sync | Video | Power Indicator | Power Consumption |
|---|---|---|---|---|---|
| Normal operation | Active | Active | Active | White | 39 W (maximum)** / 19 W (typical) |
| Active-off mode | Inactive | Inactive | Blanked | White (blinking) | Less than 0.3 W |
| Switch off | – | – | – | Off | Less than 0.3 W |
Energy Star Power Consumption (P2417H):
| Pon | 18.5 W |
| ETEC | 54.1 kWh |
What are the power consumption details in different VESA modes for P2717H?
P2717H Power Consumption:
| VESA Modes | Horizontal Sync | Vertical Sync | Video | Power Indicator | Power Consumption |
|---|---|---|---|---|---|
| Normal operation | Active | Active | Active | White | 55 W (maximum)** / 23 W (typical) |
| Active-off mode | Inactive | Inactive | Blanked | White (blinking) | Less than 0.3 W |
| Switch off | – | – | – | Off | Less than 0.3 W |
Energy Star Power Consumption (P2717H):
| Pon | 15.1 W |
| ETEC | 47.4 kWh |
NOTE:
Pon: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC: Total energy consumption in kWh as defined in Energy Star 7.0 version.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.
What message is displayed when a button is pressed in Active-off mode?
The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed (example shown for VGA):
Dell P2X17H
No VGA signal from your device.
Press any key on the keyboard or move the mouse to wake it up.
If there is no display, press the monitor button again to select the correct input source.
NOTE: The message may be slightly different according to the connected input signal.
What are the pin assignments for the VGA connector?
| Pin Number | 15-pin Side of the Connected Signal Cable |
|---|---|
| 1 | Video-Red |
| 2 | Video-Green |
| 3 | Video-Blue |
| 4 | GND |
| 5 | Self-test |
| 6 | GND-R |
| 7 | GND-G |
| 8 | GND-B |
| 9 | Computer 5 V/3.3 V |
| 10 | GND-sync |
| 11 | GND |
| 12 | DDC data |
| 13 | H-sync |
| 14 | V-sync |
| 15 | DDC clock |
What are the pin assignments for the DisplayPort connector?
| Pin Number | 20-pin Side of the Connected Signal Cable |
|---|---|
| 1 | ML0(p) |
| 2 | GND |
| 3 | ML0(n) |
| 4 | ML1(p) |
| 5 | GND |
| 6 | ML1(n) |
| 7 | ML2(p) |
| 8 | GND |
| 9 | ML2(n) |
| 10 | ML3(p) |
| 11 | GND |
| 12 | ML3(n) |
| 13 | GND |
| 14 | GND |
| 15 | AUX(p) |
| 16 | GND |
| 17 | AUX(n) |
| 18 | GND |
| 19 | Re-PWR |
| 20 | +3.3 V DP_PWR |
What are the pin assignments for the HDMI connector?
| Pin Number | 19-pin Side of the Connected Signal Cable |
|---|---|
| 1 | TMDS DATA 2+ |
| 2 | TMDS DATA 2 SHIELD |
| 3 | TMDS DATA 2- |
| 4 | TMDS DATA 1+ |
| 5 | TMDS DATA 1 SHIELD |
| 6 | TMDS DATA 1- |
| 7 | TMDS DATA 0+ |
| 8 | TMDS DATA 0 SHIELD |
| 9 | TMDS DATA 0- |
| 10 | TMDS CLOCK+ |
| 11 | TMDS CLOCK SHIELD |
| 12 | TMDS CLOCK- |
| 13 | CEC |
| 14 | Reserved (N.C. on device) |
| 15 | DDC CLOCK (SCL) |
| 16 | DDC DATA (SDA) |
| 17 | DDC/CEC Ground |
| 18 | +5V POWER |
| 19 | HOT PLUG DETECT |
What is Plug and Play Capability?
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
What are the USB interface specifications (Speed and Power)?
NOTE: This monitor is Super-Speed USB 3.0 and High-Speed USB 2.0 compatible.
USB 3.0 Port Power:
| Transfer Speed | Data Rate | Power Consumption |
|---|---|---|
| Super-speed | 5 Gbps | 4.5 W (Max, each port) |
| High speed | 480 Mbps | 4.5 W (Max, each port) |
| Full speed | 12 Mbps | 4.5 W (Max, each port) |
USB 2.0 Port Power:
| Transfer Speed | Data Rate | Power Consumption |
|---|---|---|
| High speed | 480 Mbps | 2.5 W (Max, each port) |
| Full speed | 12 Mbps | 2.5 W (Max, each port) |
| Low speed | 1.5 Mbps | 2.5 W (Max, each port) |
What are the pin assignments for the USB 3.0 Upstream Connector?
| Pin Number | 9-pin Side of the Connector |
|---|---|
| 1 | VCC |
| 2 | D- |
| 3 | D+ |
| 4 | GND |
| 5 | SSTX- |
| 6 | SSTX+ |
| 7 | GND |
| 8 | SSRX- |
| 9 | SSRX+ |
What are the pin assignments for the USB 3.0 Downstream Connector?
| Pin Number | 9-pin Side of the Connector |
|---|---|
| 1 | VCC |
| 2 | D- |
| 3 | D+ |
| 4 | GND |
| 5 | SSRX- |
| 6 | SSRX+ |
| 7 | GND |
| 8 | SSTX- |
| 9 | SSTX+ |
What are the pin assignments for the USB 2.0 Downstream Connector?
| Pin Number | 4-pin Side of the Connector |
|---|---|
| 1 | VCC |
| 2 | DMD |
| 3 | DPD |
| 4 | GND |
Which USB ports are available and where are they located?
USB Ports:
• 1 x USB 3.0 upstream – bottom
• 2 x USB 2.0 downstream – bottom
• 2 x USB 3.0 downstream – side
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
NOTE: The monitor’s USB interface works only when the monitor is On or in the power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.
What is the LCD Monitor Quality and Pixel Policy?
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.
How should I clean the monitor?
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with a cloth.
• Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn Off your monitor when not in use.
How do I attach the monitor stand?
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions.
To attach the monitor stand:
1. Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it.
2. Insert the stand base blocks fully into the stand slot.
3. Lift the screw handle and turn the screw clockwise.
4. After fully tightening the screw, fold the screw handle flat within the recess.
5. Lift the cover, as shown, to expose the VESA area for stand assembly.
6. Attach the stand assembly to the monitor.
a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
b. Press the stand down till it snaps into place.
7. Place the monitor upright.
NOTE: Lift the monitor carefully to prevent it from slipping or falling.
How do I connect the monitor to my computer?
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
NOTE: Route the cables through the cable-management slot before connecting them.
NOTE: Do not connect all cables to the computer at the same time.
To connect your monitor to the computer:
1. Turn Off your computer and disconnect the power cable.
2. Connect the VGA, DP or HDMI cable from your monitor to the computer.
(Choose one connection type: VGA, DisplayPort (DP to DP), or HDMI (optional, cable not included))
NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
How do I connect the USB 3.0 cable?
After you have completed connecting the VGA/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup:
1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom View for details.)
2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
3. Plug the power cables for your computer and monitor into a nearby outlet.
4. Turn On the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Universal Serial Bus (USB) Specific Problems.
5. Use the cable slot on the monitor stand to organize the cables.
How do I organize the cables?
Use the cable slot on the monitor stand to organize the cables by placing them through the slot.
How do I remove the monitor stand?
Instructions on how to remove the monitor stand are likely found in the “Removing the Monitor Stand” section mentioned in the contents, but the specific steps are not detailed in the provided OCR text up to page 30.
How do I wall mount the monitor?
To wall mount the monitor (optional), use a VESA-compatible wall mount kit (100 mm x 100 mm). You will need to remove the stand first. Specific instructions for wall mounting would typically be found in the “Wall Mounting (Optional)” section or with the VESA mount kit itself. The provided OCR text does not detail the specific mounting steps.
How do I power on the monitor?
Press the Power On/Off button (labeled ‘2’ in the Front View diagram) to turn the monitor on or off. The button has an LED indicator.
How do I use the front-panel controls?
Use the function buttons (labeled ‘1’ in the Front View diagram) and the Power button (labeled ‘2’) on the front panel to adjust the monitor settings via the On-Screen Display (OSD) menu or perform specific functions assigned to the shortcut keys.
How do I use the On-Screen Display (OSD) Menu?
Access the OSD menu using the function buttons on the front panel. Navigate through the menu options to adjust settings like brightness, contrast, input source, color settings, and other monitor parameters. Detailed instructions are usually found in the “Using the On-Screen Display (OSD) Menu” section, which is listed in the contents but not fully detailed in the provided OCR text.
How do I set the maximum resolution?
To set the maximum resolution (1920 x 1080 at 60 Hz), you typically need to adjust the display settings in your computer’s operating system. Ensure your graphics card supports this resolution and that the correct drivers are installed. The specific steps depend on your operating system (e.g., Windows, macOS). Detailed instructions are often found in the “Setting the Maximum Resolution” section, which is listed in the contents but not fully detailed in the provided OCR text.
How do I use the tilt, swivel, and vertical extension features?
The monitor stand allows for adjustment:
• Tilt: Adjust the angle of the screen forward or backward (-5° to 21°).
• Swivel: Rotate the screen left or right (-45° to 45°).
• Height Adjustment (Vertical Extension): Raise or lower the screen (130 mm range).
Carefully hold the monitor and adjust it to the desired position.
How do I rotate the monitor?
The monitor can be rotated 90° clockwise from landscape to portrait orientation. Before rotating, extend the monitor vertically to the highest position and tilt it back fully to avoid hitting the desk. After rotating the monitor physically, you will need to adjust the display settings in your operating system to match the portrait orientation.
How do I adjust the rotation display settings of my system?
After physically rotating the monitor to portrait view, you need to change the display orientation settings in your computer’s operating system. This is typically done through the display settings or graphics card control panel. For example, in Windows, right-click the desktop, select ‘Display settings’, and change the ‘Display orientation’ to ‘Portrait’. Refer to your operating system’s help documentation for specific steps.
How do I run the monitor Self-Test?
The monitor provides a self-test feature that allows you to check whether the monitor is functioning properly. If your monitor and computer are connected correctly but the monitor screen remains dark, run the monitor self-test by performing the steps detailed in the “Self-Test” section of the Troubleshooting chapter (details not fully provided in the OCR text).
How do I run the Built-in Diagnostics?
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics, follow the steps outlined in the “Built-in Diagnostics” section of the Troubleshooting chapter (details not fully provided in the OCR text). Typically this involves disconnecting video cables and holding specific monitor buttons.
What should I do if I encounter common monitor problems?
Refer to the “Common Problems” section in the Troubleshooting chapter. This section usually provides a table listing common symptoms (like No Video/LED off, No Video/LED on, Poor Focus, etc.) and suggests possible solutions (checking cables, adjusting settings, running self-test/diagnostics, etc.). Specific troubleshooting steps are not detailed in the provided OCR text.
What should I do if I encounter product-specific problems?
Refer to the “Product Specific Problems” section in the Troubleshooting chapter. This section may address issues unique to this monitor model series, such as problems with specific features or modes. Specific problems and solutions are not detailed in the provided OCR text.
What should I do if I encounter Universal Serial Bus (USB) specific problems?
Refer to the “Universal Serial Bus (USB) Specific Problems” section in the Troubleshooting chapter. This section addresses issues like USB peripherals not working. Common solutions involve checking the upstream USB cable connection, ensuring the monitor is powered on, trying different USB ports, and verifying USB compatibility (e.g., needing a USB 3.0 computer for USB 3.0 speeds). Specific troubleshooting steps are not detailed in the provided OCR text.
How should I organize the cables after connecting them?
After attaching all necessary cables to your monitor and computer, organize all cables as shown in the diagram provided in the PDF (routing them through the stand).
How do I remove the monitor stand?
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions.
To remove the stand:
1. Place the monitor on a soft cloth or cushion.
2. Press and hold the stand release button.
3. Lift the stand up and away from the monitor.
How do I wall mount the monitor?
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable, flat table.
2. Remove the stand.
3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 2.81 kg (P2217H) / 3.06 kg (P2317H/P2317HWH) /3.33 kg (P2417H) / 4.58 kg (P2717H).
How do I turn the monitor on?
Press the Power button to turn On the monitor.
What are the front-panel control buttons used for?
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD (On-Screen Display) shows the numeric values of the characteristics as they change.
The following table describes the front-panel buttons:
| Button Number | Icon/Name | Description |
|---|---|---|
| 1 | Shortcut key/ Preset Modes | Use this button to choose from a list of preset color modes. |
| 2 | Shortcut key/ Input Source | Use this button to choose from a list of video signals that may be connected to your monitor. |
| 3 | Menu | Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu. |
| 4 | Exit | Use this button to go back to the main menu or exit the OSD main menu. |
| 5 | Power (with power light indicator) | Use the Power button to turn the monitor On and Off. The white light indicates the monitor is On and fully functional. A blinking white light indicates the power save mode. |
How do I navigate the On-Screen Display (OSD) menu?
Use the buttons on the front of the monitor to adjust the image settings within the OSD menu.
| Button Number | Icon/Name | Description |
|---|---|---|
| 1 | Up | Use the Up button to adjust (increase ranges) items in the OSD menu. |
| 2 | Down | Use the Down button to adjust (decrease ranges) items in the OSD menu. |
| 3 | OK (Checkmark / Right Arrow) | Use the OK button to confirm your selection in the OSD menu or enter a sub-menu/slide bar. |
| 4 | Back (Return Arrow) | Use the Back button to go back to the previous menu. |
Detailed Navigation Steps:
1. Press the Menu button (Button 3) to launch the OSD menu and display the main menu.
2. Press the Up (Button 1) and Down (Button 2) buttons to move between the setting options. As you move from one icon to another, the option name is highlighted.
3. Press the OK button (Button 3, often shown as →) once to activate the highlighted option.
4. Press the Up (Button 1) and Down (Button 2) buttons to select the desired parameter.
5. Press the OK button (Button 3, often shown as →) to enter the slide bar and then use the Up (Button 1) and Down (Button 2) buttons, according to the indicators on the menu, to make your changes.
6. Select the Back button (Button 4, often shown as a return arrow) to return to the main menu or previous menu.
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
NOTE: Auto Adjust is only available when you use the analog (VGA) connector.
How do I adjust Brightness and Contrast?
Navigate to the Brightness/Contrast menu using the OSD controls.
Brightness:
Brightness adjusts the luminance of the backlight.
Press the Up button to increase the brightness and press the Down button to decrease the brightness (min. 0 / max. 100).
NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On.
Contrast:
Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary.
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
Press the Up button to increase the contrast and press the Down button to decrease the contrast (min. 0 / max. 100).
What is Auto Adjust and how do I use it?
Even though your computer recognizes your monitor on startup, the Auto Adjust function optimizes the display settings for use with your particular setup. Auto Adjust allows the monitor to self-adjust to the incoming video signal.
To use it, navigate to the Auto Adjust option in the OSD menu and press the OK button (Checkmark icon). A message “Auto Adjustment in Progress…” will appear.
After using Auto Adjust, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display settings.
NOTE: In most cases, Auto Adjust produces the best image for your configuration.
NOTE: Auto Adjust option is only available when you are using the analog (VGA) connector.
How do I select the input source?
Use the Input Source menu in the OSD to select between the different video signals that may be connected to your monitor.
- VGA: Select the VGA input when you are using the analog (VGA) connector. Press the OK (→) button to select the VGA input source.
- DP: Select the DP input when you are using the DisplayPort (DP) connector. Press the OK (→) button to select the DisplayPort input source.
- HDMI: Select the HDMI input when you are using the HDMI connector. Press the OK (→) button to select the HDMI input source.
- Auto Select: Turning on this function allows the monitor to scan for available input sources.
- Reset Input Source: Reset your monitor input settings to the factory settings.
How do I adjust color settings?
Use the Color menu in the OSD to adjust the color setting mode.
Preset Modes: When you select Preset Modes, you can choose Standard, ComfortView, Multimedia, Movie, Game, Warm, Cool, or Custom Color from the list.
- Standard: Loads the monitor’s default color settings. This is the default preset mode.
- ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.
- Multimedia: Loads color settings ideal for multimedia applications.
- Movie: Loads color settings ideal for movies.
- Game: Loads color settings ideal for most gaming applications.
- Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint.
- Cool: Decreases the color temperature. The screen appears cooler with a blue tint.
- Custom Color: Allows you to manually adjust the color settings. Use the Up and Down buttons to adjust the three colors (R, G, B) values and create your own preset color mode.
Input Color Format: Allows you to set the video input mode to:
- RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DP or HDMI cable.
- YPbPr: Select this option if your DVD player supports only YPbPr output.
Hue: This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use the Up or Down button to adjust the hue from ‘0’ to ‘100’. Use Up to increase the green shade, use Down to increase the purple shade. NOTE: Hue adjustment is available only when you select Movie or Game preset mode.
Saturation: This feature can adjust the color saturation of the video image. Use the Up or Down button to adjust the saturation from ‘0’ to ‘100’. Use Up to increase the colorful appearance, use Down to increase the monochrome appearance. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode.
Reset Color: Reset your monitor color settings to the factory settings.
How do I adjust display settings like Aspect Ratio, Sharpness, etc.?
Use the Display menu in the OSD to adjust the image.
- Aspect Ratio: Adjusts the image ratio to Wide 16:9, 4:3, or 5:4.
- Horizontal Position: Use Up or Down to adjust the image left or right. Minimum is ‘0’ (-). Maximum is ‘100’ (+). NOTE: Only available for VGA input.
- Vertical Position: Use Up or Down to adjust the image up or down. Minimum is ‘0’ (-). Maximum is ‘100’ (+). NOTE: Only available for VGA input.
- Sharpness: This feature can make the image look sharper or softer. Use Up or Down to adjust the sharpness from ‘0’ to ‘100’.
- Pixel Clock: Adjusts monitor timing to match the incoming VGA signal. Use Up or Down to adjust for best image quality. NOTE: Only available for VGA input.
- Phase: Adjusts the focus of the VGA image. If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again. Use Up or Down to adjust for best image quality. NOTE: Only available for VGA input.
- Dynamic Contrast: Allows you to increase the level of contrast to provide sharper and more detailed image quality. Use the OK (→) button to turn the Dynamic Contrast on or off. NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode. Manual brightness adjustment is disabled when Dynamic Contrast is On.
- Response Time: Allows you to set the Response Time to Normal or Fast.
- Reset Display: Select this option to restore default display settings.
How do I adjust energy settings?
Use the Energy menu in the OSD.
- Power Button LED: Allows you to set the power LED indicator On or Off to save energy. Options are ‘On During Active’ or ‘Off During Active’.
- USB: Allows you to enable or disable USB function during monitor standby mode (Off During Standby). NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in.
- Reset Energy: Select this option to restore default Energy settings.
How do I adjust OSD menu settings?
Select the Menu option in the OSD to adjust the settings of the OSD itself.
- Language: Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
- Rotation: Rotates the OSD by 90 degrees counter-clockwise. You can adjust the menu according to your Display Rotation.
- Transparency: Select this option to change the menu transparency by pressing the Up and Down buttons (min. 0 / max. 100).
- Timer: Allows you to set the time for which the OSD remains active after you press a button on the monitor. Use Up or Down to adjust the slider in 1 second increments, from 5 to 60 seconds.
- Lock: Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked.
NOTE: Unlock function – Only hard unlock (press and hold the button beside the power button for 6 seconds).
Lock function – Either soft lock (through the OSD menu) or hard lock (press and hold the button beside the power button for 6 seconds). - Reset Menu: Reset all OSD settings to the factory preset values.
How do I personalize shortcut keys?
Use the Personalize menu in the OSD. Users can choose a feature from Preset Modes, Brightness/Contrast, Auto Adjust, Input Source, Aspect Ratio, or Rotation and set it as Shortcut Key 1 or Shortcut Key 2.
- Shortcut Key 1: Assign a function to the first shortcut button.
- Shortcut Key 2: Assign a function to the second shortcut button.
- Reset Personalization: Reset shortcut key assignments.
What are the options in the ‘Others’ menu?
Select the Others option in the OSD to adjust settings like DDC/CI, LCD Conditioning, etc.
- DDC/CI: DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor.
- LCD Conditioning: Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable.
- Reset Others: Reset all settings under the Others menu to the factory preset values.
- Factory Reset: Reset all settings (including Preset Modes, but excluding Language, Lock, and Power Button LED state) to the factory preset values.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging.
What do the OSD warning messages mean?
- Dynamic Contrast Warning: When the Dynamic Contrast feature is enabled (in Game or Movie preset modes), manual brightness adjustment is disabled. An OSD message will ask “To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue? [No/Yes]”.
- Unsupported Resolution: “The current input timing is not supported by the monitor display. Please change your input timing to 1920×1080, 60Hz or any other monitor listed timing as per the monitor specifications.” This means the monitor cannot synchronize with the signal it is receiving. Recommended mode is 1920 x 1080.
- DDC/CI Disable Warning: “The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? [No/Yes]”. This message appears before the DDC/CI function is disabled via the OSD.
- Power Save Mode: “Entering Power Save Mode.” This message appears when the monitor goes into power-save mode. Activate the computer and wake up the monitor to gain access to the OSD.
- No Signal / Check Input: If you press any button other than the power button when there is no signal, a message like “No VGA signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source.” will appear depending on the selected input. NOTE: The message may be slightly different according to the connected input signal.
- Cable Not Connected: If either VGA, HDMI, or DP input is selected and the corresponding cable is not connected, a floating dialog box like “No VGA Cable. The display will go into Power Save Mode in 4 minutes. http://www.dell.com/support/monitors” (or similar for DP/HDMI) appears.
How do I set the maximum resolution (1920 x 1080)?
To set the maximum resolution for the monitor:
In Windows® 7, Windows® 8, and Windows® 8.1:
1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4. Click OK.
In Windows® 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1920 x 1080.
4. Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
• Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest graphic drivers.
• Go to your graphics card website and download the latest graphic drivers.
How do I use the tilt, swivel, and vertical extension features of the stand?
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set-up instructions.
NOTE: The stand is detached when the monitor is shipped from the factory.
Tilt, Swivel:
With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
• Tilt: 5° forward, 21° backward.
• Swivel: 45° left, 45° right.
Vertical Extension:
NOTE: The stand extends vertically up to 130 mm. Extend the stand vertically by pulling the monitor panel upwards along the stand riser.
How do I rotate the monitor?
Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
1. Extend the monitor fully vertically.
2. Tilt the monitor fully back.
3. Rotate the monitor 90° clockwise from landscape to portrait orientation.
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to http://www.dell.com/support and see the Download section for Video Drivers for latest driver updates.
NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).
How do I adjust the display settings on my computer after rotating the monitor?
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system.
NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ‘contents’ on your display.
To adjust the Rotation Display Settings:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab and click Advanced.
3. If you have an ATI graphics card, select the Rotation tab and set the preferred rotation.
4. If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.
5. If you have an Intel® graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly, go to http://www.dell.com/support and download the latest driver for your graphics card.
How do I run the monitor self-test?
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly (e.g., “No VGA Cable”). While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown in the PDF will continuously scroll through the screen.
This box also appears during normal system operation if the video cable becomes disconnected or damaged.
4. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
How do I run the built-in diagnostics?
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold Button 1 (Shortcut key/Preset Modes) on the front panel for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens.
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
What should I do if I encounter common monitor problems?
The following table contains general information about common monitor problems you might encounter and the possible solutions:
| Common Symptoms | What You Experience | Possible Solutions |
|---|---|---|
| No Video/Power LED off | No picture | • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed fully. • Ensure that the correct input source is selected in the Input Source menu. |
| No Video/Power LED on | No picture or no brightness | • Increase brightness & contrast controls via OSD. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu. |
| Poor Focus | Picture is fuzzy, blurry, or ghosting | • Perform Auto Adjust via OSD. • Adjust the Phase and Pixel Clock controls via OSD (VGA only). • Eliminate video extension cables. • Reset the monitor to factory settings. • Change the video resolution to the correct aspect ratio. |
| Shaky/Jittery Video | Wavy picture or fine movement | • Perform Auto Adjust via OSD. • Adjust the Phase and Pixel Clock controls via OSD (VGA only). • Reset the monitor to factory settings. • Check environmental factors. • Relocate the monitor and test in another room. |
| Missing Pixels | LCD screen has spots | • Cycle power On-Off. • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. |
| Stuck-on Pixels | LCD screen has bright spots | • Cycle power On-Off. • Pixel that is permanently On is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. |
| Brightness Problems | Picture too dim or too bright | • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD. |
| Geometric Distortion | Screen not centered correctly | • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust horizontal & vertical controls via OSD. NOTE: When using HDMI/DisplayPort input, the positioning adjustments are not available. |
| Horizontal/ Vertical Lines | Screen has one or more lines | • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust the Phase and Pixel Clock controls via OSD (VGA only). • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. NOTE: When using HDMI/DisplayPort input, the Pixel Clock and Phase adjustments are not available. |
| Synchronization Problems | Screen is scrambled or appears torn | • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust the Phase and Pixel Clock controls via OSD (VGA only). • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. |
| Safety Related Issues | Visible signs of smoke or sparks | • Do not perform any troubleshooting steps. • Contact Dell immediately. |
| Intermittent Problems | Monitor malfunctions on & off | • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. |
| Missing Color | Picture missing color | • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. |
| Wrong Color | Picture color not good | • Change the settings of the Preset Modes in the Color menu OSD depending on the application. • Adjust R/G/B value under Custom Color in Color menu OSD. • Run the built-in diagnostics. |
| Image retention | Faint shadow from a static image displayed appears on the screen | • Use the Power Management feature to turn off the monitor at all times when not in use. • Alternatively, use a dynamically changing screensaver. • Use the LCD Conditioning feature in the OSD ‘Others’ menu. |
What should I do about product specific problems?
| Specific Symptoms | What You Experience | Possible Solutions |
|---|---|---|
| Screen image is too small | Image is centered on screen, but does not fill entire viewing area | • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. |
| Cannot adjust the monitor with the buttons on the front panel | OSD does not appear on the screen | • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. • Check whether the OSD menu is locked. If yes, press and hold the button above the Power button (Exit button) for 6 seconds to unlock. |
| No Input Signal when user controls are pressed | No picture, the LED light is white | • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. |
| The picture does not fill the entire screen | The picture cannot fill the height or width of the screen | • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. • Check the Aspect Ratio setting in the Display menu OSD. |
NOTE: When choosing HDMI/DP mode, the Auto Adjust function will not be available.
How do I troubleshoot Universal Serial Bus (USB) specific problems?
| Specific Symptoms | What You Experience | Possible Solutions |
|---|---|---|
| USB interface is not working | USB peripherals are not working | • Check that your monitor is turned On. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Switch Off and then turn On the monitor again. • Reboot the computer. • Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system. |
| Super Speed USB 3.0 interface is slow | Super Speed USB 3.0 peripherals working slowly or not working at all | • Check that your computer is USB 3.0-capable. • Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. Ensure that the correct USB port is used. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. |
| Wireless USB peripherals stop working when a USB 3.0 device is plugged in | Wireless USB peripherals responding slowly or only working as the distance between itself and its receiver decreases | • Increase the distance between the USB 3.0 peripherals and the wireless USB receiver. • Position your wireless USB receiver as close as possible to the wireless USB peripherals. • Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port. |
How can I contact Dell support?
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
• Online technical assistance – http://www.dell.com/support/monitors
• Contacting Dell – http://www.dell.com/contactdell
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