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What are the product features of the DELL P2219H monitor?
The DELL P2219H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:
• P2219H: 54.6 cm (21.5-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with full-screen support or lower resolutions.
• P2319H: 58.4 cm (23.0-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with full-screen support or lower resolutions.
• P2419H: 60.5 cm (23.8-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with full-screen support or lower resolutions.
• P2719H: 68.6 cm (27.0-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with full-screen support or lower resolutions.
• Color gamut of 72% NTSC.
• Tilt, swivel, height, and rotate adjustment capabilities.
• Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
• Digital connectivity with DisplayPort and HDMI.
• Equipped with 1 USB upstream port and 4 USB downstream ports.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Security lock slot.
• Stand lock.
• 0.3 W standby power when in sleep mode.
• Optimize eye comfort with a flicker-free screen.
WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue, digital eye strain, and so on. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.
What are the parts and controls on the front of my DELL P2219H monitor?
The front panel of the DELL P2219H has the following controls:
| Label | Description |
|---|---|
| 1 | Function buttons (For more information, see Operating the monitor) |
| 2 | Power On/Off button (with LED indicator) |
What are the parts and controls on the back of my DELL P2219H monitor?
The back of the DELL P2219H monitor has the following parts:
| Label | Description | Use |
|---|---|---|
| 1 | VESA mounting holes (100 mm x 100 mm – behind attached VESA Cover) | Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm). |
| 2 | Regulatory label | Lists the regulatory approvals. |
| 3 | Stand release button | Releases stand from the monitor. |
| 4 | Security lock slot | Secures monitor with security lock (security lock not included). |
| 5 | Barcode, serial number, and Service Tag label | Refer to this label if you need to contact Dell for technical support. |
| 6 | Cable-management slot | Use to organize cables by inserting them through the slot. |
What ports are available on the side of my DELL P2219H monitor?
| Label | Description | Use |
|---|---|---|
| 1 | USB downstream ports (2) | Connect your USB device. NOTE: To use these ports, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer. |
What are the ports and features on the bottom of my DELL P2219H monitor?
The bottom view of the DELL P2219H monitor, without the stand, shows the following ports and features:
| Label | Description | Use |
|---|---|---|
| 1 | Power connector | Connect the power cable (shipped with your monitor). |
| 2 | HDMI port | Connect your computer with HDMI cable (shipped with P2219H/P2319H/P2719H, for Brazil only). |
| 3 | Stand lock feature | To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). |
| 4 | DisplayPort | Connect your computer with DisplayPort cable (shipped with your monitor). |
| 5 | VGA connector | Connect your computer with VGA cable (shipped with your monitor, for Japan only). |
| 6 | USB upstream port | Connect the USB cable (shipped with your monitor) to this port and your computer to enable the USB ports on your monitor. |
| 7 | USB downstream ports (2) | Connect your USB device. NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer. |
What are the monitor specifications for the DELL P2219H series?
| Model | P2219H | P2319H |
| Screen type | Active matrix – TFT LCD | |
| Panel technology | In-Plane Switching Technology | |
| Aspect ratio | 16:9 | |
| Viewable image | ||
| Diagonal | 546.10 mm (21.5 inches) | 584.20 mm (23.0 inches) |
| Width (active area) | 476.06 mm (18.74 inches) | 509.18 mm (20.05 inches) |
| Height (active area) | 267.79 mm (10.54 inches) | 286.42 mm (11.28 inches) |
| Total area | 127484.10 mm² (197.60 inch²) | 145839.33 mm² (226.05 inch²) |
| Pixel pitch | 0.248 mm x 0.248 mm | 0.265 mm x 0.265 mm |
| Pixel per inch (PPI) | 102 | 96 |
| Viewing angle | 178° (vertical) typical 178° (horizontal) typical | |
| Luminance output | 250 cd/m² (typical) | |
| Contrast ratio | 1000 to 1 (typical) | |
| Faceplate coating | Anti-Glare with 3H hardness | |
| Backlight | LED edgelight system | |
| Response time | 8 ms (Normal) 5 ms (Fast) | |
| Color depth | 16.7 million colors | |
| Color gamut | 72% (CIE1931) NOTE: Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards. | |
| Built-in devices | USB 3.0 super-speed hub (with 1 x USB 3.0 upstream port) 2 x USB 3.0 downstream ports 2 x USB 2.0 downstream ports | |
| Ports and connectors | 1 x DisplayPort version 1.2 1 x HDMI port version 1.4 1 x VGA port 1 x USB 3.0 upstream port (bottom) 2 x USB 3.0 downstream ports (side) 2 x USB 2.0 downstream ports (bottom) | |
| Border width (edge of monitor to active area) | 5.62 mm (Top/Left/Right) 19.99 mm (Bottom) | 5.40 mm (Top/Left/Right) 19.86 mm (Bottom) |
| Adjustability | ||
| Height adjustable stand | 130 mm | |
| Tilt | -5° to 21° | |
| Swivel | -45° to 45° | |
| Pivot | -90° to 90° | |
| Dell Display Manager compatibility | Yes | |
| Security | Security lock slot (cable lock sold separately) | |
| Model | P2419H | P2719H |
| Screen type | Active matrix – TFT LCD | |
| Panel technology | In-Plane Switching Technology | |
| Aspect ratio | 16:9 | |
| Viewable image | ||
| Diagonal | 604.52 mm (23.8 inches) | 685.99 mm (27.0 inches) |
| Width (active area) | 527.04 mm (20.75 inches) | 597.88 mm (23.54 inches) |
| Height (active area) | 296.46 mm (11.67 inches) | 336.31 mm (13.24 inches) |
| Total area | 156246.27 mm² (242.16 inch²) | 201073.02 mm² (311.67 inch²) |
| Pixel pitch | 0.275 mm x 0.275 mm | 0.311 mm x 0.311 mm |
| Pixel per inch (PPI) | 92 | 82 |
| Viewing angle | 178° (vertical) typical 178° (horizontal) typical | |
| Luminance output | 250 cd/m² (typical) | 300 cd/m² (typical) |
| Contrast ratio | 1000 to 1 (typical) | |
| Faceplate coating | Anti-Glare with 3H hardness | |
| Backlight | LED edgelight system | |
| Response time | 8 ms (Normal) 5 ms (Fast) | |
| Color depth | 16.7 million colors | |
| Color gamut | 72% (CIE1931) NOTE: Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards. | |
| Built-in devices | USB 3.0 super-speed hub (with 1 x USB 3.0 upstream port) 2 x USB 3.0 downstream ports 2 x USB 2.0 downstream ports | |
| Ports and connectors | 1 x DisplayPort version 1.2 1 x HDMI port version 1.4 1 x VGA port 1 x USB 3.0 upstream port (bottom) 2 x USB 3.0 downstream ports (side) 2 x USB 2.0 downstream ports (bottom) | |
| Border width (edge of monitor to active area) | 5.38 mm (Top/Left/Right) 20.31 mm (Bottom) | 6.00 mm (Top/Left/Right) 20.70 mm (Bottom) |
| Adjustability | ||
| Height adjustable stand | 130 mm | |
| Tilt | -5° to 21° | |
| Swivel | -45° to 45° | |
| Pivot | -90° to 90° | |
| Dell Display Manager compatibility | Yes | |
| Security | Security lock slot (cable lock sold separately) | |
What are the resolution specifications for the DELL P2219H series monitors?
| Model | P2219H/P2319H/P2419H/P2719H |
| Horizontal scan range | 30 kHz to 83 kHz (automatic) |
| Vertical scan range | 56 Hz to 76 Hz (automatic) |
| Maximum preset resolution | 1920 x 1080 at 60 Hz |
What video modes are supported by the DELL P2219H series monitors?
| Model | P2219H/P2319H/P2419H/P2719H |
| Video display capabilities (VGA, HDMI & DP playback) | 480i, 480p, 576i, 576p, 720p, 1080i, 1080p |
What are the preset display modes for the DELL P2219H series monitors?
| Display mode | Horizontal frequency (kHz) | Vertical frequency (Hz) | Pixel clock (MHz) | Sync polarity (Horizontal/Vertical) |
|---|---|---|---|---|
| VESA, 640 x 480 | 31.5 | 60.0 | 25.2 | -/- |
| VESA, 640 x 480 | 37.5 | 75.0 | 31.5 | -/- |
| IBM, 720 x 400 | 31.5 | 70.0 | 28.3 | -/+ |
| VESA, 800 x 600 | 37.9 | 60.0 | 40.0 | +/+ |
| VESA, 800 x 600 | 46.9 | 75.0 | 49.5 | +/+ |
| VESA, 1024 x 768 | 48.4 | 60.0 | 65.0 | -/- |
| VESA, 1024 x 768 | 60.0 | 75.0 | 78.8 | +/+ |
| VESA, 1152 x 864 | 67.5 | 75.0 | 108.0 | +/+ |
| VESA, 1280 x 1024 | 64.0 | 60.0 | 108.0 | +/+ |
| VESA, 1280 x 1024 | 80.0 | 75.0 | 135.0 | +/+ |
| VESA, 1600 x 900 | 60.0 | 60.0 | 108.0 | +/+ |
| VESA, 1920 x 1080 | 67.5 | 60.0 | 148.5 | +/+ |
How do I attach the stand to my DELL P2219H monitor?
NOTE: The stand is not installed at the factory when shipped.
NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
To attach the monitor stand:
1. Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it.
2. Insert the stand base blocks fully into the stand slot.
3. Lift the screw handle and turn the screw clockwise.
4. After fully tightening the screw, fold the screw handle flat within the recess.
5. Lift the cover, as shown, to expose the VESA area for stand assembly.
6. Attach the stand assembly to the monitor.
a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
b. Press the stand down till it snaps into place.
7. Place the monitor upright.
NOTE: Lift the monitor carefully to prevent it from slipping or falling.
How do I connect my DELL P2219H monitor to my computer?
WARNING: Before you begin any of the procedures in this section, follow the Safety instructions.
NOTE: Route the cables through the cable-management slot before connecting them.
NOTE: Do not connect all cables to the computer at the same time.
To connect your monitor to the computer:
1. Turn Off your computer and disconnect the power cable.
2. Connect the VGA, DisplayPort or HDMI cable from your monitor to the computer.
Connecting the DisplayPort (DisplayPort to DisplayPort) cable:
Connect one end of the DisplayPort cable to the DisplayPort connector on the monitor and the other end to the DisplayPort connector on your computer.
Connecting the VGA cable (optional):
Connect one end of the VGA cable to the VGA connector on the monitor and the other end to the VGA connector on your computer.
Connecting the HDMI cable (optional):
Connect one end of the HDMI cable to the HDMI connector on the monitor and the other end to the HDMI connector on your computer.
Connecting the USB 3.0 cable:
After you have completed connecting the VGA/DisplayPort/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup:
1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer.
2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
3. Plug the power cables for your computer and monitor into a nearby outlet.
NOTE: Use the cable slot on the monitor stand to organize the cables.
4. Turn On the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Universal Serial Bus (USB) specific problems.
How do I remove the stand from my DELL P2219H monitor?
NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface.
To remove the stand:
1. Place the monitor on a soft cloth or cushion.
2. Press and hold the stand release button.
3. Lift the stand up and away from the monitor.
How do I mount my DELL P2219H monitor on a wall?
This is an optional VESA wall mounting procedure. (Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable flat table.
2. Remove the stand.
3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the monitor on the wall. For more information, see the documentation that shipped with the wall mounting kit.
NOTE: For use only with with UL or CSA or GS-listed wall mount bracket with minimum weight or load bearing capacity of 11.00 kg (P2219H) / 12.44 kg (P2319H) / 13.04 kg (P2419H) / 17.40 kg (P2719H).
How do I use the front-panel controls on my DELL P2219H monitor?
Use the control buttons on the front of the monitor to adjust settings.
| Front-panel button | Description |
|---|---|
| Shortcut key/Preset Modes | Use this button to choose from a list of preset color modes. |
| Shortcut key/Input Source | Use this button to choose from a list of video signals that may be connected to your monitor. |
| Menu | Use the MENU button to launch the On-Screen Display (OSD). |
| Exit | Use this button to exit the OSD main menu. |
| Power (with power light indicator) | Use the Power button to turn the monitor On and Off. The white light indicates the monitor is On and fully functional. A blinking white light indicates the power save mode. |
When the OSD is active, the buttons function as follows:
| Front-panel button | Description |
|---|---|
| Up | Use the Up button to adjust (increase ranges) items in the OSD menu. |
| Down | Use the Down button to adjust (decrease ranges) items in the OSD menu. |
| OK | Use the OK button to confirm your selection. |
| Back | Use the Back button to go back to the previous menu. |
How do I access and navigate the On-Screen Display (OSD) menu on my DELL P2219H?
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
1. Press the Menu button to launch the OSD menu and display the main menu.
2. Press the Up and Down buttons to move between the setting options. As you move from one icon to another, the option name is highlighted.
3. Press the OK button once to activate the highlighted option.
4. Press the Up and Down buttons to select the desired parameter.
5. Press OK to enter the submenu and then use the directional buttons, according to the indicators on the menu, to make your changes.
6. Select the Back button to return to the main menu.
NOTE: Auto Adjust is only available when you use the analog (VGA) connector.
What options are available in the OSD menu of the DELL P2219H monitor?
The following table describes the OSD menu options:
| Icon | Menu and Submenus | Description |
|---|---|---|
| Brightness/Contrast | Use this menu to activate Brightness/Contrast adjustment. | |
| Brightness | Brightness adjusts the luminance of the backlight. Press the Up button to increase the brightness and press the Down button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. | |
| Contrast | Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary. The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen (min. 0 / max. 100). | |
| Auto Adjust | Use this menu to activate automatic setup and adjust menu. Auto Adjust allows the monitor to self-adjust to the incoming video signal. After using Auto Adjust, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display settings. NOTE: Auto Adjust option is only available when you are using the analog (VGA) connector. | |
| Input Source | Use the Input Source menu to select between the different video signals that may be connected to your monitor. | |
| VGA | Select the VGA input when you are using the analog (VGA) connector. | |
| DP | Select the DP input when you are using the DisplayPort (DP) connector. | |
| HDMI | Select the HDMI input when you are using the HDMI connector. | |
| Auto Select | Turning on the function allows you to scan for available input sources. | |
| Reset Input Source | Reset your monitor input settings to the factory settings. | |
| Color | Use Color to adjust the color setting mode. | |
| Preset Modes | Allows you to choose from a list of preset color modes. • Standard: Loads the monitor’s default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. • Movie: Loads color settings ideal for movies. • Game: Loads color settings ideal for most gaming applications. • Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint. • Cool: Decreases the color temperature. The screen appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings (R, G, B). | |
| Input Color Format | Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DisplayPort or HDMI cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. | |
| Hue | This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use Up or Down to adjust the hue from ‘0’ to ‘100’. NOTE: Hue adjustment is available only when you select Movie or Game preset mode. | |
| Saturation | This feature can adjust the color saturation of the video image. Use Up or Down to adjust the saturation from ‘0’ to ‘100’. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. | |
| Reset Color | Reset your monitor’s color settings to the factory settings. | |
| Display | Use Display to adjust image. | |
| Aspect Ratio | Adjusts the image ratio to Wide 16:9, 4:3, or 5:4. | |
| Horizontal Position | Use Up or Down to adjust the image left or right. Minimum is ‘0’ (-). Maximum is ‘100’ (+). NOTE: Horizontal Position and Vertical Position adjustments are only available for VGA input. | |
| Vertical Position | Use Up or Down to adjust the image up or down. Minimum is ‘0’ (-). Maximum is ‘100’ (+). NOTE: Horizontal Position and Vertical Position adjustments are only available for VGA input. | |
| Sharpness | This feature can make the image look sharper or softer. Adjust from ‘0’ to ‘100’. | |
| Pixel Clock | The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use Up or Down to adjust for best image quality. NOTE: Pixel Clock and Phase adjustments are only available for VGA input. | |
| Phase | If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again. NOTE: Pixel Clock and Phase adjustments are only available for VGA input. | |
| Dynamic Contrast | Allows you to increase the level of contrast to provide sharper and more detailed image quality. Use OK to enter the submenu. Then use Up/Down to turn on or turn off the Dynamic Contrast function. NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode. | |
| Response Time | Allows you to set the Response Time to Normal or Fast. | |
| Reset Display | Select this option to restore default display settings. | |
| Menu | Select this option to adjust the settings of the OSD. | |
| Language | Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). | |
| Rotation | Rotates the OSD by 90 degrees counter-clockwise. | |
| Transparency | Select this option to change the menu transparency by pressing the Up and Down buttons (min. 0 / max. 100). | |
| Timer | Sets the length of time the OSD will remain active after the last time you pressed a button. Use Up or Down to adjust the slider in 1 second increments, from 5 to 60 seconds. | |
| Reset Menu | Reset all OSD settings to the factory preset values. | |
| Personalize | Use this menu to configure the shortcut keys. | |
| Shortcut Key 1 / 2 | Allows you to choose a feature from Preset Modes, Brightness/Contrast, Auto Adjust, Input Source, Aspect Ratio, or Rotation and set it as a shortcut key. | |
| Power Button LED | Allows you to set the power LED indicator On or Off to save energy. | |
| USB | Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in. | |
| Reset Personalization | Reset all settings under the Personalize menu to the factory preset values. | |
| Others | Select this option to adjust the OSD settings, such as DDC/CI, LCD Conditioning, and so on. | |
| Display Info | Displays the monitor’s current settings. | |
| DDC/CI | DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. | |
| LCD Conditioning | Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On. | |
| Service Tag | Displays the service tag of your monitor. | |
| Reset Others | Reset all settings under the Others menu to the factory preset values. | |
| Factory Reset | Restore all preset values to the factory default settings. | |
What should I do if my DELL P2219H monitor displays a warning message?
Here are common OSD warning messages and their meanings:
• Dynamic Contrast enabled: When the Dynamic Contrast feature is enabled (in Game or Movie preset modes), manual brightness adjustment is disabled. A message will ask if you want to continue, which will switch off Dynamic Contrast.
• Unsupported input timing: If you see a message stating “The current input timing is not supported by the monitor display,” it means the monitor cannot synchronize with the signal from the computer. Change your input timing to a supported mode, such as the recommended 1920 x 1080 at 60Hz.
• DDC/CI function disabled: Before the DDC/CI function is disabled, a message will appear asking you to confirm if you wish to disable it. This will prevent adjusting display settings using PC applications.
• Entering Power Save Mode: This message appears when the monitor enters power-save mode. Activate the computer to wake the monitor.
• No signal message: If you press any button other than the power button during Active-off mode, a message like “No DP signal from your device” will appear. Activate the computer or press the monitor button again to select the correct input source.
• No cable connected: If a video input is selected but the cable is not connected, a floating dialog box like “No VGA Cable” will appear, and the monitor will enter Power Save Mode in 4 minutes.
How do I set the maximum resolution on my DELL P2219H monitor?
To set the maximum resolution (1920 x 1080) for your monitor:
In Windows® 7, Windows® 8, and Windows® 8.1:
1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the Screen Resolution and select 1920 x 1080.
4. Click OK.
In Windows® 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1920 x 1080.
4. Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver.
How do I adjust the physical position (tilt, swivel, height) of my DELL P2219H monitor?
NOTE: The following instructions apply only to the stand shipped with your monitor. If you are using a different stand, follow its setup instructions.
With the stand attached, you can adjust the monitor for the most comfortable viewing angle.
• Tilt: The monitor can be tilted from 5° forward to 21° backward.
• Swivel: The monitor can be swiveled 45° to the left and 45° to the right.
• Vertical extension (Height Adjustment): The stand extends vertically up to 130 mm.
How do I rotate my DELL P2219H monitor?
Before you rotate the monitor, it should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor. You can rotate the monitor 90° clockwise or counterclockwise to switch between Landscape and Portrait views.
After rotating the monitor, you need to adjust the Rotation Display Settings of your system.
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor.
NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).
How do I run the self-test on my DELL P2219H monitor to check if it’s working properly?
If your monitor screen remains dark even though the monitor and computer are properly connected, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer.
3. Turn on the monitor.
A floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. This box will indicate that there is no cable connected. While in self-test mode, the power LED remains white.
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.
If your monitor screen remains blank after this procedure, check your video controller and computer, because your monitor is functioning properly.
How do I use the built-in diagnostics on my DELL P2219H monitor?
Your monitor has a built-in diagnostic tool that helps determine if a screen abnormality is an inherent problem with the monitor or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold Button 1 on the front panel for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens.
The test is complete when the text screen appears. To exit, press Button 1 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
What are some common problems and solutions for the DELL P2219H monitor?
| Common symptoms | What you experience | Possible solutions |
|---|---|---|
| No Video/Power LED off | No picture | • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed fully. • Ensure that the correct input source is selected in the Input Source menu. |
| No Video/Power LED on | No picture or no brightness | • Increase brightness & contrast controls via OSD. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu. |
| Poor Focus | Picture is fuzzy, blurry, or ghosting | • Perform Auto Adjust via OSD. • Adjust the Phase and Pixel Clock controls via OSD. • Eliminate video extension cables. • Reset the monitor to factory settings. • Change the video resolution to the correct aspect ratio. |
| Shaky/Jittery Video | Wavy picture or fine movement | • Perform Auto Adjust via OSD. • Adjust the Phase and Pixel Clock controls via OSD. • Reset the monitor to factory settings. • Check environmental factors. • Relocate the monitor and test in another room. |
| Missing Pixels | LCD screen has spots | • Cycle power On-Off. • Pixel that is permanently Off is a natural defect that can occur in LCD technology. |
| Stuck-on Pixels | LCD screen has bright spots | • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. |
| Brightness Problems | Picture too dim or too bright | • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD. |
| Geometric Distortion | Screen not centered correctly | • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust horizontal & vertical controls via OSD. • When using HDMI/DisplayPort input, the positioning adjustments are not available. |
| Horizontal/Vertical Lines | Screen has one or more lines | • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust the Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • When using HDMI/DisplayPort input, the Pixel Clock and Phase adjustments are not available. |
| Synchronization Problems | Screen is scrambled or appears torn | • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust the Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. |
| Safety Related Issues | Visible signs of smoke or sparks | • Do not perform any troubleshooting steps. • Contact Dell immediately. |
| Intermittent Problems | Monitor malfunctions on & off | • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. |
| Missing Color | Picture missing color | • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. |
| Wrong Color | Picture color not good | • Change the settings of the Preset Modes in the Color menu OSD depending on the application. • Adjust R/G/B value under Custom Color in Color menu OSD. • Run the built-in diagnostics. |
| Image retention | Faint shadow from the static image displayed appears on the screen | • Use the Power Management feature to turn off the monitor at all times when not in use. • Alternatively, use a dynamically changing screensaver. |
What are some product-specific problems and solutions for the DELL P2219H monitor?
| Common symptoms | What you experience | Possible solutions |
|---|---|---|
| Screen image is too small | Image is centered on screen, but does not fill entire viewing area | • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. |
| No Input Signal when user controls are pressed | No picture, the LED light is white | • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. |
| The picture does not fill the entire screen | The picture cannot fill the height or width of the screen | • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. |
NOTE: When choosing HDMI/DisplayPort mode, the Auto Adjust function will not be available.
How do I troubleshoot USB-specific problems on my DELL P2219H monitor?
| Common symptoms | What you experience | Possible solutions |
|---|---|---|
| USB interface is not working | USB peripherals are not working | • Check that your monitor is turned On. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Switch Off and then turn On the monitor again. • Reboot the computer. • Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system. |
| Super Speed USB 3.0 interface is slow | Super Speed USB 3.0 peripherals working slowly or not working at all | • Check that your computer is USB 3.0-capable. • Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. Ensure that the correct USB port is used. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. |
| Wireless USB peripherals stop working when a USB 3.0 device is plugged in | Wireless USB peripherals responding slowly or only working as the distance between itself and its receiver decreases | • Increase the distance between the USB 3.0 peripherals and the wireless USB receiver. • Position your wireless USB receiver as close as possible to the wireless USB peripherals. • Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port. |
How should I clean my DELL P2219H monitor?
CAUTION: Read and follow the Safety instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor:
• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with a cloth.
• Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.
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