FREE ENGLISH DELL E2416H (01) PDF USER GUIDE

FREE ENGLISH DELL E2416H (01) PDF USER MANUAL

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FREE ENGLISH DELL E2416H (01) PDF OWNER MANUAL

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FREE ENGLISH DELL E2416H (01) PDF REFERENCE MANUAL

FREE ENGLISH DELL E2416H (01) PDF INSTRUCTION MANUAL

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DELL E2416H (01) PDF SUMMARY:

What does a NOTE indicate?

A NOTE indicates important information that helps you make better use of your computer.

What does a CAUTION indicate?

A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

What does a WARNING indicate?

A WARNING indicates a potential for property damage, personal injury, or death.

What are some of the items that may be optional and may not ship with the monitor?

Some features or media may not be available in certain countries.

What are the product features of the Dell monitor?

The Dell E1916H / E1916He / E2016H / E2216H / E2316H / E2316Hr / E2416H / E2416HM flat-panel display has an active matrix, Thin-Film transistor, Liquid Ceystal Display an LED backlight. The monitor’s features include:

  • E1916H / E1916He / E1916HX: 47.01 cm (18.51 in.) diagonal viewable image size, 1366 x 768 resolution, plus full-screen support for lower resolutions.
  • E2016H: 49.41 cm (19.5 in.) diagonal viewable image size, 1600 x 900 resolution, plus full-screen support for lower resolutions.
  • E2216H: 54.61 cm (21.5 in.) diagonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions.
  • E2316H E 2316Hr: 58.42 cm (23.0 in.) diagonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions.
  • E2416H / E2416HM: 60.97 cm (24.0 in.) diagonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions.
  • Tilt adustment capability.
  • Removable pedestal and Video Elect ronics Standards Association (VESA) 100 mm mounting holes for flesible mounting solugions
  • Plug and play capability if supported by your system.
  • On-Screen Display (OSD) adjustments for ease of set-up and screen optimination.
  • Security lock slot.
  • Asset Management Capaility.
  • CEC (for China).
  • RoHS compliant.
  • E1916He / E2016H / E2216H / E2316H / E2316Hr / E2416H / E2416HM: TCO Certified Displays
  • Energy Gauge show the energy level being consumed by the monitor in real time.
  • Analog backlight dimming control for flicker free display.

What is the use of the VESA mounting holes (100 mm)?

To mount the monitor.

What does the Regulatory rating label list?

The regulatory approvals.

What is the Security lock slot used for?

Secures monitor with security lock (security lock not included).

What should you refer to if you need to contact Dell for technical support?

Refer to the Barcode serial number label if you need to contact Dell for technical support.

What is the Cable management slot used for?

Use to organize cables by placing them through the slot.

What is the AC power connector used for?

To connect the monitor power cable.

What is the Displayport connector used for?

To connect your computer to the monitor using a DP cable.

What is the VGA connector used for?

To connect your computer to the monitor using a VGA cable.

What are the Dell soundbar mounting slots used for?

To attach the optional Dell Soundbar.

What happens if the monitor has VESA’s DPM TM compliance display card or software installed in your PC?

If you have VESA’s DPM TM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning.

What is the Power consumption of on Mode as measured with reference to Energy Star test method?

Pon

What is the Total energy consumption in kWh measured with reference to Energy Star test method?

TEC

How can zero-power consumption in OFF mode be achieved?

Zero-power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.

When will the following messages be displayed?

Activate the computer and monitor to gain access to the OSD. There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.

The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-off mode, the following messages will be displayed.

What is the Maximum power consumption with max luminance and contrast?

**

What is included in the package contents?

Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing.

  • Monitor
  • Stand Riser
  • Stand Base
  • VESA™ Screw Cover
  • Power Cable (varies with countries)
  • DisplayPort Cable (for E1916H / E1916He / E2016H / E2216H / E2316H / E2416H)
  • VGA Cable (for E2316Hr / E2416HM)
  • Quick Setup Guide
  • Safety and Regulatory Information

For more information on what, see Operating the Monitor?

Function buttons

How do I install the monitor?

You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.

What are the pin assignments for the 15-pin D-Sub connector?

Pin Number Monitor Side of the 15-pin Side Signal Cable
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

What are the pin assignments for the DisplayPort Connector?

Pin Number 20-pin Side of the Connected Signal Cable
1 ML0(p)
2 GND
3 ML0(n)
4 ML1(p)
5 GND
6 ML1(n)
7 ML2(p)
8 GND
9 ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 GND
14 GND
15 AUX(p)
16 GND
17 AUX(n)
18 HPD
19 DP_PWR_Return
20 +3.3 V DP_PWR

What are the flat-panel specifications for the E1916H / E1916He model?

Feature Specification
Screen type Active matrix – TFT LCD
Panel Type TN
Viewable image Diagonal 470.1 mm (18.51 in.)
Horizontal Active Area 409.8 mm (16.13 in.)
Vertical Active Area 230.4 mm (9.07 in.)
Area 94417.92 mm2 (146.35 in.2)
Pixel pitch 0.30 x 0.30 mm
Viewing angle: Horizontal 90° typical
Viewing angle: Vertical 65° typical
Luminance output 200 cd/m² (typical)
Contrast ratio 600 to 1 (typical)
Faceplate coating Antiglare with hard-coating 3H
Backlight LED edgelight system
Response Time 5 ms typical (white to black, black to white)
Color Depth 16.7 mil colors
Color Gamut 82 % (typical) *

What are the flat-panel specifications for the E2016H model?

Feature Specification
Screen type Active matrix – TFT LCD
Panel Type TN
Viewable image Diagonal 546.1 mm (21.5 in.)
Horizontal Active Area 476.06 mm (18.74 in.)
Vertical Active Area 267.79 mm (10.54 in.)
Area 127484.10 mm2 (197.52 in.2)
Pixel pitch 0.248 ± 0.022 x 0.248 ± 0.022 mm
Viewing angle: Horizontal 170° typical
Viewing angle: Vertical 160° typical
Luminance output 250 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Antiglare with hard-coating 3H
Backlight LED edgelight system
Response Time 5 ms typical (white to black, black to white)
Color Depth 16.7 mil colors
Color Gamut 86 % (typical) *

What are the flat-panel specifications for the E2216H model?

Feature Specification
Screen type Active matrix – TFT LCD
Panel Type TN
Viewable image Diagonal
Horizontal Active Area 494.1 ± 0.02 mm (19.5 ± 0.05 in.)
Vertical Active Area 286.42 mm (11.28 in.)
Area 145839.34 mm2 (226.16 in.2)
Pixel pitch 0.248 x 0.248 mm
Viewing angle: Horizontal 170° typical
Viewing angle: Vertical 160° typical
Luminance output 250 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Antiglare with hard-coating 3H
Backlight LED light bar system
Response Time 5 ms typical (white to black, black to white)
Color Depth 16.7 mil colors
Color Gamut 84 % (typical) *

What are the flat-panel specifications for the E2316H / E2316Hr model?

Feature Specification
Screen type Active matrix – TFT LCD
Panel Type TN
Viewable image Diagonal 584.2 mm (23.0 in.)
Horizontal Active Area 509.18 mm (20.05 in.)
Vertical Active Area 286.42 mm (11.28 in.)
Area 145839.34 mm2 (226.16 in.2)
Pixel pitch 0.265 x 0.265 mm
Viewing angle: Horizontal 170° typical
Viewing angle: Vertical 160° typical
Luminance output 250 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Antiglare with hard-coating 3H
Backlight LED light bar system
Response Time 5 ms typical (white to black, black to white)
Color Depth 16.7 mil colors
Color Gamut 83 % (typical) *

What are the flat-panel specifications for the E2416H / E2416HM model?

Feature Specification
Screen type Active matrix – TFT LCD
Panel Type TN
Viewable image Diagonal 609.7 mm (24.0 in.)
Horizontal Active Area 531.36 mm (20.91 in.)
Vertical Active Area 298.89 mm (11.77 in.)
Area 158818.19 mm2 (246.11 in.2)
Pixel pitch 0.27675 x 0.27675 mm
Viewing angle: Horizontal 170° typical
Viewing angle: Vertical 160° typical
Luminance output 250 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Antiglare with hard-coating 3H
Backlight LED edgelight system
Response Time 5 ms typical (white to black, black to white)
Color Depth 16.7 mil colors
Color Gamut 86 % (typical) *

What are the resolution specifications for the E1916H / E1916He model?

Feature Specification
Scan range Horizontal 30 kHz to 83 kHz (automatic)
Scan range Vertical 56 Hz to 76 Hz (automatic)
Maximum preset resolution 1366 x 768 at 60 Hz

What are the resolution specifications for the E2016H model?

Feature Specification
Scan range Horizontal 30 kHz to 83 kHz (automatic)
Scan range Vertical 56 Hz to 76 Hz (automatic)
Maximum preset resolution 1600 x 900 at 60 Hz

What are the resolution specifications for the E2216H / E2316H / E2316Hr / E2416H / E2416HM models?

Feature Specification
Scan range Horizontal 30 kHz to 83 kHz (automatic)
Scan range Vertical 56 Hz to 76 Hz (automatic)
Maximum preset resolution 1920 x 1080 at 60 Hz

What are the electrical specifications for the E1916H / E1916He / E2216H / E2316H / E2316Hr models?

  • Video input signals
    • Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance
  • Synchronization input signals
    • Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC on green)
  • AC input voltage / frequency / current
    • 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.0 A (typical)
  • Inrush current
    • 120 V: 30 A (Max.)
    • 240 V: 60 A (Max.)

What are the electrical specifications for the E2016H / E2416H / E2416HM models?

  • Video input signals
    • Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance
    • DisplayPort, 600 mV for each differential line, 100 ohm input impedance per differential pair
  • Synchronization input signals
    • Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC on green)
  • AC input voltage / frequency / current
    • 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 0.8 A (typical)
  • Inrush current
    • 120 V: 30 A (Max.)
    • 240 V: 60 A (Max.)

What are the preset display modes for the E1916H / E1916He model?

Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1366 x 768 47.7 59.8 85.5 +/+

What are the preset display modes for the E2016H model?

Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+

What are the preset display modes for the E2216H / E2316H / E2316Hr / E2416H / E2416HM models?

Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+

What are the physical characteristics of the E1916H/E1916He model?

Feature Specification
Connector type 15-pin D-subminiature (Black connector)
Signal cable type Analog: D-Sub, 15 pins (cable not included)
Dimensions: (with stand) Height 359.0 mm (14.13 in.)
Dimensions: (with stand) Width 445.4 mm (17.54 in.)
Dimensions: (with stand) Depth 167.0 mm (6.57 in.)
Dimensions: (without stand) Height 266.0 mm (10.47 in.)
Dimensions: (without stand) Width 445.4 mm (17.54 in.)
Dimensions: (without stand) Depth 51.5 mm (2.03 in.)
Stand dimensions: Height 156.0 mm (6.14 in.)
Stand dimensions: Width 220.0 mm (8.66 in.)
Stand dimensions: Depth 167.0 mm (6.57 in.)
Weight with packaging 3.60 kg (7.94 lb)
Weight with stand assembly and cables 3.00 kg (6.61 lb)
Weight without stand assembly (For wall mount or VESA mount considerations – no cables) 2.26 kg (4.98 lb)
Weight of stand assembly 0.46 kg (1.01 lb)

What are the physical characteristics of the E2016H model?

Feature Specification
Connector type DP, Black connector
Signal cable type Digital: DisplayPort, 20 pins
Dimensions: (with stand) Height 368.9 mm (14.52 in.)
Dimensions: (with stand) Width 471.5 mm (18.56 in.)
Dimensions: (with stand) Depth 167.0 mm (6.57 in.)
Dimensions: (without stand) Height 275.4 mm (10.84 in.)
Dimensions: (without stand) Width 471.5 mm (18.56 in.)
Dimensions: (without stand) Depth 51.5 mm (2.03 in.)
Stand dimensions: Height 156.0 mm (6.14 in.)
Stand dimensions: Width 220.0 mm (8.66 in.)
Stand dimensions: Depth 167.0 mm (6.57 in.)
Weight with packaging 4.11 kg (9.06 lb)
Weight with stand assembly and cables 2.92 kg (6.44 lb)
Weight without stand assembly (For wall mount or VESA mount considerations – no cables) 2.22 kg (4.89 lb)
Weight of stand assembly 0.46 kg (1.01 lb)

What are the physical characteristics of the E2216H model?

Feature Specification
Connector type 15-pin D-subminiature (Black connector)
Signal cable type Analog: D-Sub, 15 pins (cable not included) Digital: DisplayPort, 20 pins
Dimensions: (with stand) Height 396.7 mm (15.62 in.)
Dimensions: (with stand) Width 512.2 mm (20.17 in.)
Dimensions: (with stand) Depth 180.0 mm (7.09 in.)
Dimensions: (without stand) Height 303.7 mm (11.96 in.)
Dimensions: (without stand) Width 512.2 mm (20.17 in.)
Dimensions: (without stand) Depth 50.5 mm (1.99 in.)
Stand dimensions: Height 177.0 mm (6.97 in.)
Stand dimensions: Width 250.0 mm (9.84 in.)
Stand dimensions: Depth 180.0 mm (7.09 in.)
Weight with packaging 4.85 kg (10.69 lb)
Weight with stand assembly and cables 3.63 kg (8.0 lb)
Weight without stand assembly (For wall mount or VESA mount considerations – no cables) 2.84 kg (6.26 lb)
Weight of stand assembly 0.52 kg (1.15 lb)

What are the physical characteristics of the E2316H / E2316Hr model?

Feature Specification
Connector type 15-pin D-subminiature (Back connector) DP, Back connector
Signal cable type Analog: D-Sub, 15 pins (cable included for E2316Hr only) Digital: DisplayPort, 20 pins (cable not included for E2316Hr)
Dimensions: (with stand) Height 415.0 mm (16.34 in.)
Dimensions: (with stand) Width 544.8 mm (21.45 in.)
Dimensions: (with stand) Depth 180.0 mm (7.09 in.)
Dimensions: (without stand) Height 322.0 mm (12.68 in.)
Dimensions: (without stand) Width 544.8 mm (21.45 in.)
Dimensions: (without stand) Depth 50.5 mm (1.99 in.)
Stand dimensions: Height 177.0 mm (6.97 in.)
Stand dimensions: Width 250.0 mm (9.84 in.)
Stand dimensions: Depth 180.0 mm (7.09 in.)
Weight with packaging 5.09 kg (11.22 lb)
Weight with stand assembly and cables 3.77 kg (8.31 lb)
Weight without stand assembly (For wall mount or VESA mount considerations – no cables) 2.98 kg (6.57 lb)
Weight of stand assembly 0.52 kg (1.15 lb)

What are the physical characteristics of the E2416H / E2416HM model?

Feature Specification
Connector type 15-pin D-subminiature (Back connector) DP, Back connector
Signal cable type Analog: D-Sub, 15 pins (cable included for E2316Hr only) Digital: DisplayPort, 20 pins (cable not included for E2316Hr)
Dimensions: (with stand) Height 427.58 mm (16.83 in.)
Dimensions: (with stand) Width 566.96 mm (22.32 in.)
Dimensions: (with stand) Depth 180.0 mm (7.09 in.)
Dimensions: (without stand) Height 334.58 mm (13.17 in.)
Dimensions: (without stand) Width 566.96 mm (22.32 in.)
Dimensions: (without stand) Depth 50.5 mm (1.99 in.)
Stand dimensions: Height 177.0 mm (6.97 in.)
Stand dimensions: Width 250.0 mm (9.84 in.)
Stand dimensions: Depth 180.0 mm (7.09 in.)
Weight with packaging 5.23 kg (11.53 lb)
Weight with stand assembly and cables 3.84 kg (8.47 lb)
Weight without stand assembly (For wall mount or VESA mount considerations – no cables) 2.91 kg (6.42 lb)
Weight of stand assembly 0.69 kg (1.52 lb)

What are the environmental characteristics of the E1916H / E1916He model?

  • Temperature
    • Operating: 0 °C to 40 °C (32 °F to 104 °F)
    • Non-operating:
      • Storage: -20 °C to 60 °C (-4 °F to 140 °F)
      • Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
  • Humidity
    • Operating: 10 % to 80 % (non-condensing)
    • Non-operating:
      • Storage: 5 % to 90 % (non-condensing)
      • Shipping: 5 % to 90 % (non-condensing)
  • Altitude
    • Operating: 5,000 m (16,404 ft) max
    • Non-operating: 12,191 m (40,000 ft) max
  • Thermal dissipation
    • 58.0 BTU/hour (maximum)
    • 47.8 BTU/hour (typical)

What are the environmental characteristics of the E2016H model?

  • Temperature
    • Operating: 0 °C to 40 °C (32 °F to 104 °F)
    • Non-operating:
      • Storage: -20 °C to 60 °C (-4 °F to 140 °F)
      • Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
  • Humidity
    • Operating: 10 % to 80 % (non-condensing)
    • Non-operating:
      • Storage: 5 % to 90 % (non-condensing)
      • Shipping: 5 % to 90 % (non-condensing)
  • Altitude
    • Operating: 5,000 m (16,404 ft) max
    • Non-operating: 12,191 m (40,000 ft) max
  • Thermal dissipation
    • 64.83 BTU/hour (maximum)
    • 51.18 BTU/hour (typical)

What are the environmental characteristics of the E2216H model?

  • Temperature
    • Operating: 0 °C to 40 °C (32 °F to 104 °F)
    • Non-operating:
      • Storage: -20 °C to 60 °C (-4 °F to 140 °F)
      • Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
  • Humidity
    • Operating: 10 % to 80 % (non-condensing)
    • Non-operating
      • Storage: 5 % to 90 % (non-condensing)
      • Shipping: 5 % to 90 % (non-condensing)
  • Altitude
    • Operating: 5,000 m (16,404 ft) max
    • Non-operating: 12,191 m (40,000 ft) max
  • Thermal dissipation
    • 81.9 BTU/hour (maximum)
    • 61.4 BTU/hour (typical)

What are the environmental characteristics of the E2316H / E2316Hr model?

  • Temperature
    • Operating: 0 °C to 40 °C (32 °F to 104 °F)
    • Non-operating:
      • Storage: -20 °C to 60 °C (-4 °F to 140 °F)
      • Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
  • Humidity
    • Operating: 10 % to 80 % (non-condensing)
    • Non-operating:
      • Storage: 5 % to 90 % (non-condensing)
      • Shipping: 5 % to 90 % (non-condensing)
  • Altitude
    • Operating: 5,000 m (16,404 ft) max
    • Non-operating: 12,191 m (40,000 ft) max
  • Thermal dissipation
    • 85.3 BTU/hour (maximum)
    • 68.3 BTU/hour (typical)

What are the environmental characteristics of the E2416H / E2416HM model?

  • Temperature
    • Operating: 0 °C to 40 °C (32 °F to 104 °F)
    • Non-operating:
      • Storage: -20 °C to 60 °C (-4 °F to 140 °F)
      • Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
  • Humidity
    • Operating: 10 % to 80 % (non-condensing)
    • Non-operating
      • Storage: 5 % to 90 % (non-condensing)
      • Shipping: 5 % to 90 % (non-condensing)
  • Altitude
    • Operating: 5,000 m (16,404 ft) max
    • Non-operating: 12,191 m (40,000 ft) max
  • Thermal dissipation
    • 92.1 BTU/hour (maximum)
    • 75.1 BTU/hour (typical)

What is Dell’s LCD Monitor Quality & Pixel Policy?

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known as a “dark dot.” In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at: http://www.dell.com/support/monitors.

What are the maintenance guidelines for caring for my monitor?

  • To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
  • Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
  • If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
  • Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
  • To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.

How do I connect my monitor to the computer?

  1. Turn off your computer and disconnect the power cable.
  2. Connect the black VGA or DisplayPort cable to the corresponding video port on the back of your computer. Do not use all cables at the same time. Use all cables only when they are connected to different computers with appropriate video systems.

How do I organize my cables?

After attaching all necessary cables to your monitor and computer, organize all cables as shown above.

How do I remove the monitor stand?

  1. Remove the VESA Cover.
    • Place the monitor panel on a soft cloth or cushion.
    • Lift from both sides simultaneously, remove the VESA Cover away from the monitor.
  2. Remove the stand assembly to the monitor.
    • Use a long screwdriver to push the release latch located in a hole just above the stand.
    • Once the latch is released, remove the base away from the monitor.

How do I wall mount the monitor?

  1. Place the monitor panel on a soft cloth or cushion on a stable flat table.
  2. Remove the stand.
  3. Use a screwdriver to remove the four screws securing the plastic cover.
  4. Attach the mounting bracket from the wall mounting kit to the LCD.
  5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.

How do I power on the monitor?

Press the button to turn on the monitor.

What are the front-panel controls?

  • Preset modes: Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu.
  • Brightness / Contrast: Use the Brightness / Contrast key to direct access to the “Brightness” and “Contrast” control menu.
  • Menu: Use the Menu key to open the on-screen display (OSD).
  • Exit: Use the Exit key to exit on-screen display (OSD) from menu and sub-menus.
  • Up: Use the Up key to adjust (increase ranges) items in the OSD menu.
  • Down: Use the Down key to adjust (decrease ranges) items in the OSD menu.
  • OK: Use the OK key to confirm your selection.
  • Back: Use the Back key to go back to the previous menu.

How do I access the on-screen display (OSD) menu?

  1. Press the button to open the OSD menu and display the main menu.
  2. Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
  3. To select the highlighted item on the menu press the button again.
  4. Press the and buttons to select the desired parameter.
  5. Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes.
  6. Select the to return to the previous menu without accepting current settings or to accept and return to the previous menu.

What are the OSD menu options and their functions?

Icon Menu and Submenus Description
Energy Use This meter shows the energy level being consumed by the monitor in real time.
Brightness/Contrast Use the Brightness and Contrast menu to adjust the Brightness/Contrast.
Brightness Allows you to adjust the brightness or luminance of the backlight. Press the key to increase brightness and press the key to decrease brightness (min 0 ~ max 100).
Contrast Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment. Press the key to increase contrast and press the key to decrease contrast (min 0 ~ max 100).
Auto Adjust Use this key to activate automatic setup and adjust the menu.
Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor.

What does the Auto Adjust option do?

Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display. The following dialog appears on a black screen as the monitor self-adjusts to the current input:

Auto Adjustment in Progress…

When is Auto Adjust not available?

Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables. This option is only available when you are using the analog (VGA) connector.

How can I select Auto Select to scan for available input signals?

Select Auto Select to scan for available input signals.

How can I select VGA input when using the analog (VGA) connector?

Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source.

How can I select DP input when using the DP connector?

Select DP input when you are using the DP connector. Push to select the DP input source.

How can I adjust the monitor’s color settings?

Use the Color menu to adjust the monitor’s color settings.

How can I set the video input mode?

Input Color Format allows you to set the video input mode to:

  • RGB: Select this option if your monitor is connected to a computer or DVD player using the DP adapter.
  • YPbPr: Select this option if your DVD player supports only YPbPr output.

What do the Preset Modes allow me to choose from?

Preset Modes allows you to choose from a list of preset color modes.

What are the different preset color modes I can choose from?

Preset Modes:

  • Standard
  • Multimedia
  • Paper
  • Warm
  • Cool
  • Custom Color

What does the Standard preset mode do?

Standard: Loads the monitor’s default color settings. This is the default preset mode.

What does the Multimedia preset mode do?

Multimedia: Loads color settings ideal for multimedia applications.

What does the Paper preset mode do?

Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images. Applies to RGB input format only.

What does the Warm preset mode do?

Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint.

What does the Cool preset mode do?

Cool: Decreases the color temperature. The screen appears cooler with a blue tint.

What does the Custom Color preset mode do?

Custom Color: Allows you to manually adjust the color settings. Press the and keys to adjust the Red, Green, and Blue values and create your own preset color mode.

How can I reset my monitor’s color settings to the factory defaults?

Reset Color resets your monitor’s color settings to the factory defaults.

How do I adjust the monitor’s display settings?

Use the Display menu to adjust the monitor’s display settings.

How do I adjust the image ratio?

Aspect Ratio adjusts the image ratio as Wide 16:9, 4:3, or 5:4.

Is Wide 16:9 adjustment required at maximum preset resolution?

NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM).

How do I adjust the image left and right?

Horizontal Position: Use or the buttons to adjust image left and right. Minimum is ‘0’ (-). Maximum is ‘100’ (+).

How do I adjust the image up and down?

Vertical Position: Use the or buttons to adjust image up and down. Minimum is ‘0’ (-). Maximum is ‘100’ (+).

Are the Horizontal Position and Vertical Position adjustments available for all inputs?

NOTE: Horizontal Position and Vertical Position adjustments are only available for “VGA” input.

How can I make the image look sharper or softer?

Sharpness: This feature can make the image look sharper or softer. Use or to adjust the sharpness from ‘0’ to ‘100’.

How can I adjust my monitor to my preference?

The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use or buttons to adjust for best image quality.

What do I do if satisfactory results are not obtained using the Phase adjustment?

If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again.

Are the Pixel Clock and Phase adjustments available for all inputs?

NOTE: Pixel Clock and Phase adjustment are only available for VGA input.

How do I restore default display settings?

Reset Display: Select this option to restore default display settings.

How do I set the power LED indicator on or off during active to save energy?

Power Button LED allows you to set the power LED indicator on or off during active to save energy.

How do I restore default Energy settings?

Reset Energy: Select this option to restore default Energy settings.

How do I adjust the settings of the OSD?

Menu: Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.

How do I set the OSD display to one of eight languages?

Language: Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese.

How do I adjust the OSD background from opaque to transparent?

Transparency: Allows you to adjust the OSD background from opaque to transparent.

How do I set the time for which the OSD remains active after I press a key on the monitor?

Timer: Allows you to set the time for which the OSD remains active after you press a key on the monitor. Use the and keys to adjust the slider in 1 second increments, from 5 to 60 seconds.

How do I control user access to adjustments?

Lock: Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All keys are locked except  key.

What happens when the OSD is locked?

NOTE: When the OSD is locked, pressing the menu key takes you directly to the OSD settings menu, with ‘OSD Lock’ pre-selected on entry. Press and hold  key for 6 seconds to unlock and allow user access to all applicable settings.

How do I restore default menu settings?

Reset Menu: Select this option to restore default menu settings.

How do I set two shortcut keys?

Selecting the Personalize option allows you to set two shortcut keys.

What can a user select from and set as Shortcut Key 1?

A user can select from “Preset Modes”, “Brightness/Contrast”, “Auto Adjust”, “Input Source”, and “Aspect Ratio” and set as shortcut key 1.

What can a user select from and set as Shortcut Key 2?

A user can select from “Preset Modes”, “Brightness/Contrast”, “Auto Adjust”, “Input Source” , and “Aspect Ratio” and set as shortcut key 2.

What does Reset Personalization allow?

It allows you to restore shortcut key to the default setting.

What does DDC/CI stand for?

DDC/CI stands for Display Data Channel/Command Interface.

What does DDC/CI do?

DDC/CI allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc.

What does Enable do for DDC/CI?

Enable (Default): Optimizes the performance of your monitor and provides a better customer experience.

What does Disable do for DDC/CI?

Disable: Disables the DDC/CI option and the following message appears on the screen. The function of adjusting display setting using PC application will be disabled. Do you wish to disable DOC/CI function?

What does the LCD Conditioning feature do?

This feature will help reduce minor cases of image retention. If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD Conditioning feature may take some time. LCD Conditioning feature cannot remove severe cases of image retention or burn-in.

When should you use LCD Conditioning?

Use LCD Conditioning only when you experience a problem with image retention.

What warning message appears when a user selects “Enable" LCD Conditioning?

The feature wlll help reduce minor cases of Image retention. Depending on the degree of image retention, the program may take some time to run. Do you wish to continue?

What happens when you select Reset Other?

Select this option to restore default other settings, such as DDC/ CI.

What happens when you select Factory Reset?

Resets all OSD settings to the factory preset values.

What message will you see when the monitor does not support a particular resolution mode?

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM). The current input timing is not supported by the monitor display. Please change your input timing to listed timing as per the monitor specifications.

What message will you see when the monitor enters the Power Save mode?

Entering Power Save Mode.

What message will appear if you press any button other than the power button?

There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.

What happens if the VGA or DP cable is not connected?

If VGA or DP cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 5 minutes if left at this state. No VGA Cable The display will go into Power Save Mode in 5 minutes. http://www.dell.com/support/monitors No DP Cable The display will go into Power Save Mode in 5 minutes. http://www.dell.com/support/monitors

How do you set the Maximum Resolution for optimal display performance while using the Microsoft Windows operating systems?

Set the display resolution to 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM) pixels by performing the following steps:

How do you set the Maximum Resolution in Windows Vista, Windows 7, Windows 8 or Windows 8.1?

  1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.
  2. Right-click on the desktop and click Screen Resolution.
  3. Click the dropdown list of the screen resolution and select 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM).
  4. Click OK.

How do you set the Maximum Resolution in Windows 10?

  1. Right-click on the desktop and click Display settings.
  2. Click Advanced display settings.
  3. Click the dropdown list of Resolution and select 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM).
  4. Click Apply.

What do you do if you do not see 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM) as an option?

You may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided instructions: 1. If you have a Dell desktop or a Dell portable computer with Internet access 2. If you have a non Dell desktop, portable computer, or graphics card

What do you do if you have a Dell desktop or a Dell portable computer with Internet access?

  1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics
  2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM) again.

What do you do if you are unable to set the resolution to 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM)?

Please contact Dell to inquire about a graphics adapter that supports these resolutions.

What do you do if you have a non Dell desktop, portable computer, or graphics card in Windows Vista, Windows 7, Windows 8 or Windows 8.1?

  1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.
  2. Right-click on the desktop and click Personalization.
  3. Click Change Display Settings.
  4. Click Advanced Settings.
  5. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
  6. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
  7. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM) again.

What do you do if you have a non Dell desktop, portable computer, or graphics card in Windows 10?

  1. Right-click on the desktop and click Display settings.
  2. Click Advanced display settings.
  3. Click Display adapter properties.
  4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
  5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
  6. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM) again.

What do you do if you are unable to set the resolution to 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM)?

Please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM).

How do you use the tilt feature on the monitor?

With the stand assembly, you can tilt the monitor for the most comfortable viewing angle.

What should you do before you begin any of the procedures in the Troubleshooting section?

Follow the Safety Instructions.

How do you run the monitor self-test?

  1. Turn off both your computer and the monitor.
  2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both VGA and the DP cables from the back of computer.
  3. Turn on the monitor.
  4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

What does the floating dialog box indicate?

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.

What color is the power LED in self-test mode?

While in self-test mode, the power LED remains white.

When else does the floating dialog box appear?

This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

What happens if the monitor is left in self-test mode?

The monitor will enter Power Save Mode after 5 minutes if left at this state.

What should you check if your monitor screen remains blank after using the self-test procedure?

Check your video controller and computer, because your monitor is functioning properly.

What is the built-in diagnostic tool?

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

When can you run the built-in diagnostics?

You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

How do you run the built-in diagnostics?

  1. Ensure that the screen is clean (no dust particles on the surface of the screen).
  2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
  3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.
  4. Carefully inspect the screen for abnormalities.
  5. Press the Button 4 on the front panel again. The color of the screen changes to red.
  6. Inspect the display for any abnormalities.
  7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.

When is the built-in diagnostics test complete?

The test is complete when the Text screen appears.

How do you exit the built-in diagnostics test?

To exit, press the Button 4 again.

What should you do if you do not detect any screen abnormalities upon using the built-in diagnostic tool?

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

What are some possible solutions for No Video/Power LED off?

  • Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
  • Verify that the power outlet is functioning properly using any other electrical equipment.
  • Ensure that the power button is depressed fully.
  • Ensure that the correct input source is selected via the Input Source Select button.
  • Check the “Power LED Button” option under Energy in OSD Menu.

What are some possible solutions for No Video/Power LED on?

  • Increase brightness & contrast controls via OSD.
  • Perform monitor self-test feature check.
  • Check for bent or broken pins in the video cable connector.
  • Ensure that the correct input source is selected via the Input Source Select menu.
  • Run the built-in diagnostics.

What are some possible solutions for Poor Focus?

  • Perform Auto Adjust via OSD.
  • Adjust the Phase and Pixel Clock controls via OSD.
  • Eliminate video extension cables.
  • Reset the monitor to Factory Settings.
  • Change the video resolution to the correct aspect ratio (16:9).

What are some possible solutions for Shaky/Jittery Video?

  • Perform Auto Adjust via OSD.
  • Adjust the Phase and Pixel Clock controls via OSD.
  • Reset the monitor to Factory Settings.
  • Check environmental factors.
  • Relocate the monitor and test in another room.

What are some possible solutions for Missing Pixels?

  • Cycle power on-off.
  • Pixel that is permanently off is a natural defect that can occur in LCD technology.
  • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors.

What are some possible solutions for Stuck-on Pixels?

  • Cycle power on-off.
  • Pixel that is permanently off is a natural defect that can occur in LCD technology.
  • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors.

What are some possible solutions for Brightness Problems?

  • Reset the monitor to Factory Settings.
  • Auto Adjust via OSD.
  • Adjust brightness & contrast controls via OSD.

What are some possible solutions for Geometric Distortion?

  • Reset the monitor to Factory Settings.
  • Auto Adjust via OSD.
  • Adjust brightness & contrast controls via OSD.

What are some possible solutions for Horizontal/Vertical Lines?

  • Reset the monitor to Factory Settings.
  • Perform Auto Adjust via OSD.
  • Adjust Phase and Pixel Clock controls via OSD.
  • Perform monitor self-test feature check and determine if these lines are also in self-test mode.
  • Check for bent or broken pins in the video cable connector.

What are some possible solutions for Synchronization Problems?

  • Reset the monitor to Factory Settings.
  • Perform Auto Adjust via OSD.
  • Adjust Phase and Pixel Clock controls via OSD.
  • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
  • Check for bent or broken pins in the video cable connector.
  • Restart the computer in the safe mode.

What are some possible solutions for Safety-Related Issues?

  • Do not perform any troubleshooting steps.
  • Contact Dell immediately.

What are some possible solutions for Intermittent Problems?

  • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
  • Reset the monitor to Factory Settings.
  • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

What are some possible solutions for Missing Color?

  • Perform monitor self-test feature check.
  • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
  • Check for bent or broken pins in the video cable connector.

What are some possible solutions for Wrong Color?

  • Change the Color Mode in the Color OSD to Graphics or Video depending on the application.
  • Try different Color Preset Settings in Color OSD. Adjust R/G/B value in Color OSD if the Color Management is turned off.
  • Change the Input Color Format to PC RGB or YPbPr in the Color OSD.

What are some possible solutions for Image retention?

  • Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes).
  • Alternatively, use a dynamically changing screensaver.

What are some possible solutions if the screen image is too small?

  • Check the Aspect Ratio setting in the Display OSD.
  • Reset the monitor to Factory Settings.

What are some possible solutions if you cannot adjust the monitor with the buttons on the front panel?

  • Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
  • Check whether the OSD menu is locked. If yes, press and hold the button beside the Power button for 10 seconds to unlock.

What are some possible solutions if there is no input signal when user controls are pressed?

  • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.
  • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.
  • Reset the computer or video player.

What are some possible solutions if the picture does not fill the entire screen?

  • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.
  • Run the built-in diagnostics.

What are some possible solutions if there is no power to the Soundbar?

  • Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (white LED) on the front of the Soundbar is illuminated.
  • Confirm that the power cable from the Soundbar is plugged into the adapter.

What are some possible solutions if the Soundbar has power but there is no sound?

  • Plug the audio line-in cable into the computer’s audio out jack.
  • Set all volume controls to their maximum and ensure that the mute option is not enabled.
  • Play some audio content on the computer (example, audio CD, or MP3).
  • Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
  • Clean and reseat the audio line-in plug.
  • Test the Soundbar using another audio source (For example: portable CD player, MP3 player).

What are some possible solutions for distorted sound when another audio source is used?

  • Clear any obstructions between the Soundbar and the user.
  • Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
  • Decrease the volume of the audio source.
  • Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
  • Clean and reseat the audio line-in plug.

What are some possible solutions for distorted sound when the computer’s sound card is used as the audio source?

  • Clear any obstructions between the Soundbar and the user.
  • Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
  • Set all Windows volume controls to their midpoints.
  • Decrease the volume of the audio application.
  • Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
  • Clean and re-seat the audio line-in plug.
  • Troubleshoot the computer’s sound card.
  • Test the Soundbar using another audio source (For example: portable CD player, MP3 player).
  • Avoid using an audio cable extension or audio jack converter.

What are some possible solutions for unbalanced sound output?

  • Clear any obstructions between the Soundbar and the user.
  • Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source.
  • Set all Windows audio balance controls (L-R) to their midpoints.
  • Clean and reseat the audio line-in plug.
  • Troubleshoot the computer’s sound card.
  • Test the Soundbar using another audio source (For example: portable CD player, MP3 player).

What are some possible solutions for low volume?

  • Clear any obstructions between the Soundbar and the user.
  • Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
  • Set all Windows volume controls to their maximum.
  • Increase the volume of the audio application.
  • Test the Soundbar using another audio source (For example: portable CD player, MP3 player).

What should you do if you experience shock, electrical hazards, and/or mechanical hazards?

Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide.

Where can you find FCC notices and other regulatory information?

For FCC notices and other regulatory information, see the regulatory compliance website located at http://www.dell.com\regulatory_compliance.

What are the two conditions for operation of this device?

Operation is subject to the following two conditions:

  1. this device may not cause harmful interference
  2. this device must accept any interference received including interference that may cause undesired operation

What is the Dell customer service number for customers in the United States?

For customers in the United States, call 800-WWW-DELL (800-999-3355).

Where can you find contact information if you do not have an active Internet connection?

If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

How do you get online monitor support content?

  1. Visit http://www.dell.com/support/monitors

How do you contact Dell for sales, technical support, or customer service issues?

  1. Visit http://www.dell.com/support.
  2. Verify your country or region in the Choose A Country/Region drop-down menu at the top left of the page.
  3. Click Contact Us on the top left side of the page.
  4. Select the appropriate service or support link based on your need.
  5. Choose the method of contacting Dell that is convenient for you.

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