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Who should service the equipment specified in this manual?

Only personnel that have been trained to install, adjust, service, maintenance or repair (hereinafter, “service”) the equipment specified in this manual should service the equipment.

What precautions should be taken regarding children and this equipment?

This equipment is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the equipment.

What is the manufacturer’s responsibility regarding improper service or procedures?

The manufacturer will not be responsible for any injury or property damage arising from improper supervision, service or service procedures. If you service this unit, you assume responsibility for any injury or property damage which may result. In addition, in jurisdictions that require one or more licenses to service the equipment specified in this manual, only licensed personnel should service the equipment.

Can safety devices be bypassed?

No, do not bypass safety devices.

What needs to be considered if pairing this furnace with a cooling unit using R-32 refrigerant?

This furnace may be paired with a cooling unit that uses R-32 refrigerant. If the cooling unit paired with this furnace does not use R-32, the R-32 function in the furnace control board needs to be turned off. Please see the electrical and the R-32 sections for more details. Refrigerant systems other than 410-A or R-32 may require an additional mitigation control board. Refer to the installation manual of the indoor evaporator coil to determine installation requirements for that supplier’s refrigerant detection system.

How should the product NOT be lifted?

Do not lift the product using the heat exchanger.

What should be done if this equipment causes harmful interference to radio or television reception?

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.


What should be done if the unit makes unusual or objectionable noises during the heating cycle?

If this unit is making unusual or objectionable noises during the heating cycle, turn the heat off at the thermostat and contact a qualified service organization right away.

What fuel is this furnace manufactured for?

This furnace is manufactured for use with natural gas only.

How should gas leaks be tested?

Never test for gas leaks with an open flame. Use a commercially available soap solution made specifically for the detection of leaks to check all connections, as specified in the GAS SUPPLY AND PIPING section of the manual.

What is required for return air ducts when supply ducts go outside the furnace space?

When a furnace is installed so that supply ducts carry air circulated by the furnace to areas outside the space containing the furnace, the return air shall also be handled by duct(s) sealed to the furnace casing and terminating outside the space containing the furnace.

Can this furnace be used as a construction site heater?

This furnace cannot be used as a construction site heater unless specific conditions outlined in the manual are met.

What precautions are needed if installing the furnace in an area that may drop below freezing?

Special precautions must be made if installing the furnace in an area which may drop below freezing, as this can cause improper operation or damage. If the furnace environment has the potential of freezing, the drain trap and drain line must be protected. The use of accessory drain trap heaters, electric heat tape and/or RV antifreeze is recommended for these installations to protect against frozen and burst water pipe hazard. Failure to protect against the risk of freezing may result in property damage.

What are the basic requirements for installing, adjusting, altering, servicing, or maintaining this furnace?

To prevent personal injury or death due to improper installation, adjustment, alteration, service or maintenance, refer to this manual. For additional assistance or information, consult a qualified installer, servicer agency or the gas supplier.

What steps should be taken if you smell gas?

• DO NOT try to light any appliance.

• DO NOT touch any electrical switch; DO NOT use any phone in your building.

• IMMEDIATELY call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. If you cannot reach your gas supplier, call the fire department.

– Installation and service must be performed by a qualified installer, service agency or the gas supplier.


What precautions should be taken if the building containing the furnace will be vacant and potentially exposed to freezing temperatures?

If the building may be exposed to freezing temperatures and will be vacant, care should be taken that the device is routinely inspected, maintained and monitored. All water-bearing pipes should be drained, the building should be properly winterized, and the water source closed. Any hydronic coil units should be drained as well, and in such case, alternative heat sources should be utilized.

What can result from improper installation, repair, operation, or maintenance of this product?

Possible property damage, personal injury or death due to fire, explosion, smoke, soot, condensation, electrical shock or carbon monoxide may result from improper installation, repair operation, or maintenance of this product.

What should be done if overheating occurs or the gas supply fails to shut off?

Should overheating occur or the gas supply fail to shut off, turn off the manual gas shutoff valve external to the furnace before turning off the electrical supply.

Why should carbon monoxide producing devices not be operated in enclosed, unventilated areas where a furnace or air handler is installed?

Carbon monoxide producing devices (such as an automobile, space heater, gas water heater, etc.) should not be operated in enclosed areas such as unventilated garages, utility rooms or parking areas because of the danger of carbon monoxide (CO) poisoning resulting from the exhaust emissions. If a furnace or air handler is installed in such an area and a carbon monoxide producing device is operated therein, there must be adequate, direct outside ventilation. This ventilation is necessary to avoid the danger of CO poisoning. Carbon monoxide emissions can be (re)circulated throughout the structure if the furnace or air handler is operating. CO can cause serious illness including permanent brain damage or death.

What should be done if the furnace shipment is damaged upon arrival?

The carton must be checked upon arrival for external damage. If damage is found, a request for inspection by the carrier’s agent must be made in writing immediately. The furnace must also be carefully inspected for damage and loose bolts/screws. In the event of damage, the consignee should:

1. Make a notation on the delivery receipt of any visible damage.

2. Notify the carrier promptly and request an inspection.

3. With concealed damage, notify the carrier as soon as possible (preferably within five days).

4. File the claim with supporting documents (Bill of Lading, freight bill, invoice, inspection report) within the nine-month statute of limitations.

The carrier is responsible for inspection and investigation. The distributor or manufacturer will not accept claims for transportation damage.

What are the steps for Electrostatic Discharge (ESD) precautions when servicing the furnace?

Discharge your body’s static electricity before touching the unit, as ESD can adversely affect electrical components. Use the following procedure:

1. Disconnect all power to the furnace. Do not touch the integrated control module or any wire connected to it before discharging your body’s electrostatic charge.

2. Firmly touch a clean, unpainted, metal surface of the furnace near the control. Any tools held will also be discharged.

3. Service the control module or wiring following the discharge process in step 2. Use caution not to recharge your body (e.g., shuffling feet, touching ungrounded objects). If you contact an ungrounded object, repeat step 2 before touching the control or wires.

4. Discharge your body to ground before removing a new control from its container. Follow steps 1 through 3 if installing the control. Return old or new controls to their containers before touching any ungrounded object.


What type of applications is this furnace designed for?

This furnace is primarily designed for residential home-heating applications. It can also be used in non-industrial commercial applications like schools, offices, churches, retail stores, nursing homes, hotels/motels, and common/office areas under specific stipulations.

Can this furnace be installed outdoors or in mobile homes/trailers/RVs?

No, it is not designed or certified for use in mobile homes, trailers, or recreational vehicles. It is also not designed or certified for outdoor applications. The furnace must be installed indoors (e.g., attic space, crawl space, or enclosed garage area). Do not install this furnace in a mobile home, trailer, or recreational vehicle to prevent property damage, personal injury or death due to fire.

What are the stipulations for installing this furnace in non-industrial commercial applications?

• It must be installed per the installation instructions provided and per local and national codes.

• It must be installed indoors in a building constructed on site.

• It must be part of a ducted system and not used in a free air delivery application.

• It must not be used as a “make-up” air unit.

• It must be installed as a two-pipe system for combustion air.

• All other warranty exclusions and restrictions apply.

• This furnace is an ETL certified appliance and is appropriate for use with natural gas.


What does “dual certification” mean for this furnace’s venting?

Dual certification means that the combustion air inlet pipe is optional and the furnace can be vented as either:

• Non-direct vent (single pipe): Combustion air is taken from the installation area or from air ducted from the outside.

• Direct vent (dual pipe): All combustion air is supplied directly to the furnace burners through a special air intake system.


What conditions must be met to use this furnace as a construction site heater?

Meeting the following conditions is a requirement when using this furnace as a construction site heater:

• The furnace has a permanently installed venting system per these installation instructions.

• A room thermostat is used to control the furnace. Fixed jumpers providing continuous heating CANNOT be used.

• The furnace is attached to permanent return air ducting sealed to the furnace.

• Return air temperature is maintained between 60°F (16°C) and 80°F (27°C).

• MERV 11 air filter(s) are installed, inspected daily, and replaced as needed during construction and upon completion.

• Input rate and temperature rise settings are within furnace rating plate guidelines.

• The furnace must be installed as a two-pipe system, using 100% outside air for combustion during construction.

• The furnace heat exchanger, components, duct system, air filters, and evaporator coils are thoroughly cleaned following final construction cleanup by a qualified person.

• All furnace operating conditions are verified by a qualified person according to these installation instructions.

• Furnace doors must be in place while the furnace is operating.

NOTE: Damage or repairs due to failure to comply with these requirements is not covered by the manufacturer’s warranty.

What codes and standards should be followed for furnace installation and operation?

Install, operate and maintain the furnace in accordance with these installation and operation instructions, all local building codes and ordinances. In their absence, follow the latest edition of the National Fuel Gas Code (NFPA 54/ANSI Z223.1), Installation Codes, local plumbing or waste water codes, and other applicable codes.

What are the key considerations for selecting a furnace location?

• Centrally locate the furnace with respect to the air distribution system.

• Ensure return air temperature is within the specified range (55°F – 100°F while heating).

• Provide provisions for venting combustion products outdoors through a proper system, considering pipe routing limitations.

• Locate the furnace for proper condensate drainage (downward flow) and protect from freezing.

• Ensure adequate combustion air is available.


What is the required return air temperature range when the furnace is heating?

Ensure the temperature of the return air entering the furnace is between 55°F and 100°F when the furnace is heating.

What should be considered regarding vent/flue pipe and combustion air pipe routing?

Special consideration should be given to vent/flue pipe routing and combustion air intake pipe when applicable. Refer to Vent/Flue Pipe and Combustion Air Pipe Termination Locations for appropriate termination locations and to determine if the piping system from furnace to termination can be accomplished within the guidelines given. NOTE: The length of flue and/or combustion air piping can be a limiting factor in the location of the furnace.

How should the furnace be located to ensure proper condensate drainage?

Locate the furnace so condensate flows downwards to the drain. Do not locate the furnace or its condensate drainage system in any area subject to below freezing temperatures without proper freeze protection. Refer to Condensate Drain Lines and Trap for further details.

What is required regarding combustion air supply?

Ensure adequate combustion air is available for the furnace. Improper or insufficient combustion air can expose building occupants to gas combustion products that could include carbon monoxide. Refer to Combustion and Ventilation Air Requirements section in the manual.

How should the furnace be leveled, especially for horizontal installations?

Set the furnace on a level floor to enable proper condensate drainage. If the floor may become wet, elevate the furnace on a concrete base. For horizontal installations, ensure the furnace is level lengthwise (end to end) and has a slight tilt from back to front (approx. 1/2″ to 3/4″) with the access doors downhill from the back panel for proper heat exchanger condensate drainage.

Can upflow or horizontal furnaces be installed directly on carpeting?

No, ensure upflow or horizontal furnaces are not installed directly on carpeting, or any other combustible material. The only combustible material allowed is wood.

What substances can contaminate combustion air and cause problems?

Exposure to contaminated combustion air will result in safety and performance-related problems. Do not install the furnace where combustion air is exposed to:

Permanent wave solutions

Chlorinated waxes or cleaners

Chlorine-based swimming pool chemicals

Carbon tetrachloride

Water softening chemicals

Swimming pool chemicals

Deicing salts or chemicals

Halogen type refrigerants

Printing inks

Cleaning solutions (such as perchloroethylene)

Paint removers

Varnishes

Hydrochloric acid

Cements and glues

Antistatic fabric softeners for clothes dryers

Masonry acid washing materials


How should a non-direct vent furnace be protected from airborne contaminants?

Protect a non-direct vent furnace from airborne contaminants. To ensure the enclosed non-direct vent furnace has an adequate supply of combustion air, vent from a nearby uncontaminated room or from outdoors. Refer to the Combustion and Ventilation Air Requirements for details.

Where should the furnace be installed relative to a cooling coil unit?

If the furnace is used in connection with a cooling coil unit, install the furnace upstream (before) or in parallel with the cooling coil unit. Premature heat exchanger failure will result if the cooling unit is placed ahead (upstream) of the furnace.

What are the minimum cooling coil width requirements for vertical (upflow) applications?

For vertical (upflow) applications, the minimum cooling coil width shall not be less than furnace width minus 1″. Additionally, a coil installed above an upflow furnace may be the same width as the furnace or may be one size larger than the furnace (e.g., a “C” width coil with a “B” width furnace). The front of the coil and furnace must face the same direction.

What is the minimum installation height for burners and ignition sources in a residential garage?

If the furnace is installed in a residential garage, position the furnace so that the burners and ignition source are located not less than 18″ above the floor. Protect the furnace from physical damage by vehicles.

What are the minimum clearances to combustible materials for this furnace?

Installations must adhere to the clearances specified on the unit’s clearance label.
DR96SC/DD96SC MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS (INCHES) – TABLE 1
POSITION* SIDES REAR FRONT BOTTOM FLUE TOP
Upflow 0″ 0″ 3″ C 0″ 1″
Horizontal (Upflow Models) 6″ 0″ 3″ C 0″ 6″
Downflow 0″ 1″ 0″ 1″ C 0″
Horizontal (Downflow Models) 6″ ALCOVE 0″ 4″ C 0″
C = If placed on combustible floor, floor MUST be wood only.
*Clearances must also accommodate gas, electrical, drain trap/line connections, and alternate combustion air/vent connections if used. Accessibility clearance must take precedence where greater.

What is the minimum front clearance required for servicing or cleaning?

A minimum of 24″ service clearance must be available in front of the unit.

What are the ventilation requirements for a furnace installed in a confined space like a closet or utility room?

A furnace installed in a confined space must have two ventilation openings with a total minimum free area of 0.25 square inches per 1,000 BTU/hr of furnace input rating. One opening must be within 12″ of the top; the other must be within 12″ of the bottom of the confined space.

What is the procedure for testing the existing venting system before removing an old furnace?

Follow these steps (from ANSI Z21.47, CSA-2.3 latest edition Section 1.23.1) with each appliance connected to the venting system placed in operation, while others are not:

1. Seal any unused openings in the venting system.

2. Inspect the venting system for proper size, horizontal pitch (per National Fuel Gas Code, ANSI Z223.1), blockage, restriction, leakage, corrosion, and other deficiencies.

3. Close all building doors/windows and doors between the appliance space and other spaces, as practical.

4. Close fireplace dampers.

5. Turn on clothes dryers and any appliance not connected to the venting system. Turn on exhaust fans (e.g., range hoods, bathroom exhausts) to maximum speed. Do not operate a summer exhaust fan.

6. Follow lighting instructions. Place the appliance being inspected in operation. Adjust thermostat for continuous operation.

7. If improper venting is observed, the venting system must be corrected according to the National Fuel Gas Code ANSI Z223.1/NFPA 54.

8. After determining proper venting, return doors, windows, fans, dampers, and other appliances to their previous conditions.

If resizing is needed, use the appropriate table in Appendix G of the latest National Fuel Gas Code ANSI Z223.1.

Where should the thermostat be located?

Place the thermostat approximately five feet from the floor on a vibration-free, inside wall in an area with good air circulation. Consult thermostat instructions for mounting details.

What factors can negatively influence thermostat performance?

Do not install the thermostat where it may be influenced by:

• Drafts, or dead spots (behind doors, in corners, under cabinets).

• Hot or cold air from registers.

• Radiant heat from the sun.

• Light fixtures or other appliances.

• Radiant heat from a fireplace.

• Concealed hot or cold water pipes, or chimneys.

• Unconditioned areas behind the thermostat (e.g., an outside wall).


Why must sufficient fresh air be supplied for combustion and ventilation?

To avoid property damage, personal injury or death, sufficient fresh air for proper combustion and ventilation of flue gases must be supplied. Improper or insufficient combustion air can expose occupants to gas combustion products, including carbon monoxide. House depressurization (caused by exhaust fans, dryers, fireplaces, etc.) can worsen the problem.

Why might modern homes require outside air to be supplied to the furnace area?

Improved construction and insulation reduce air infiltration, which saves energy but can create problems supplying combustion and ventilation air for fuel-burning appliances. Appliances that pull air out of the house (dryers, exhaust fans, fireplaces) worsen this. Most homes will require outside air to be supplied to the furnace area via ventilation grilles or ducts connected to the outdoors or spaces open to the outdoors (attics, crawl spaces).

What installation positions are allowed for this furnace?

This furnace may be installed in an upright (upflow or downflow) position or horizontal on either the left or right side panel. Do not install this furnace on its back. Refer to the “Recommended Installation Positions” figures in the manual (Figures 1A-1D) for appropriate positions and ductwork connections.

Where should return air ductwork be attached for different installation positions?

• Upright Upflow: Return air ductwork may be attached to the side panel(s) and/or basepan.

• Horizontal Upflow: Return air ductwork must be attached to the blower compartment end of the furnace.

• Upright or Horizontal Downflow: Return air ductwork must be attached to the basepan (top end of the blower compartment).

NOTE: Ductwork must never be attached to the back of the furnace.

How should the furnace be suspended if installed horizontally from rafters or joists?

If suspending the furnace horizontally, use 3/8″ threaded rod and 2″x2″x3/8″ angle iron as shown in Figure 2 of the manual. Ensure the furnace is level end-to-end and slightly tilted forward (1/2″-3/4″ lower at the front). Provide adequate clearance for blower removal. If installed in a crawl space, it must be suspended or supported by a concrete pad, never installed directly on the ground or exposed to water.

What must be done to the front cover pressure switch tube when installing the furnace horizontally with the left side down?

When a furnace is installed horizontally with the left side down, the front cover pressure switch tube must be re-located to the lower port of the collector box cover:

1. Remove tube from front cover pressure switch and collector box cover.

2. Remove rubber plug from bottom collector box port and install on top collector box port.

3. Locate the 24″ x 1/8″ tube in the bag assembly.

4. Install one end on the front cover pressure switch.

5. Route tube to the lower port on the collector box cover and cut off excess tubing.


What are the requirements for the condensate drain trap and lines in horizontal applications?

In horizontal applications, the condensate drain trap is secured to the furnace side panel, suspending it below the furnace. A minimum clearance of 5.5″ below the furnace must be provided for the drain trap. The appropriate downward piping slope must be maintained from the drain trap to the drain location. If the trap and line will be exposed to freezing temperatures, adequate measures (insulation, heat tape, etc.) must be taken to prevent freezing.

How should the furnace be tilted for proper heat exchanger condensate drainage?

The furnace should have a slight tilt from back to front with the access doors downhill from the back panel approximately 1/2″ to 3/4″. This allows condensate from the recuperator coil to flow forward to the recuperator coil frontcover. Leveling lengthwise end-to-end is also required for proper flue pipe drainage.

Are alternate locations available for electrical and gas line connections?

Yes, this furnace has provisions allowing for electrical and gas line connections through either side panel. In horizontal applications, connections can be made through the “top” or “bottom” of the furnace.

When must a drain pan be provided?

A drain pan must be provided if the furnace is installed above a conditioned area. The drain pan must cover the entire area under the furnace (and air conditioning coil if applicable).

What adjustments are needed for high altitude installations (above 4500 ft)?

The furnace requires no change for 0-4500 feet. Above 4,500 feet, manifold pressure adjustments and combustion analysis are required. Operate the furnace for at least 15 minutes before sampling combustion beyond the furnace exhaust. Adjust manifold pressure (refer to “Gas Supply Pressure Measurement” section) to achieve the CO2% range specified below. Ensure air temperature rise is within the range listed on the Specification Sheet.
TABLE 2: High Altitude Adjustments
96% Model Manifold Pressure at 5000 ft Manifold Pressure at 7500 ft CO2% Natural Gas Max Allowable Venting (3 in only)
DR69SC0603BU 2.5″ w.c. 2.4″ w.c. 6.5 – 8.5 100 ft
DR96SC0805CU 80 ft
DD96SC0603BU 2.5″ w.c. 2.4″ w.c. 6.5 – 8.5 100 ft
DD96SC0805CU 80 ft

What materials are approved for venting and intake piping?

PVC, CPVC, or ABS pipe & fittings are typically used. Innoflue® by Centrotherm Eco Systems is also approved for U.S.A. installations. Follow manufacturer instructions for specific materials and do not mix components from different manufacturers. Refer to Table 3 for specific standards.

What are the requirements for 90° elbows used in venting?

All 90° elbows must be medium or long radius types. A medium radius elbow should measure approximately 3-1/16″ minimum (for 2″ pipe) or 4-9/16″ minimum (for 3″ pipe) from the plane of one opening to the center line of the other opening.

What are the ASTM/UL standards for various venting materials?

TABLE 3: VENTING MATERIAL REQUIREMENTS
MATERIALASTM STANDARD
PVCSCHEDULE 40 PIPED1785
SDR 21 or 26 PIPED2241
SYTSTEM 1738® (IPEX)D1784, UL 1738
SCHEDULE 40 FITTINGSD2466
SYTSTEM 1738® FITTINGSD1784, UL 1738
ABSSCHEDULE 40 PIPED1527
FITTINGSD2468
CPVCSCHEDULE 40 PIPEF441
SDR 21 or 26 PIPEF442
FITTINGSF438
POLYPROPYLENEINNOFLUE® (CENTROTHERM)UL 1738
PRIMER & SOLVENT CEMENT
PVC PRIMERF656
CPVC PRIMERF656
PVC SOLVENT CEMENTD2564
CPVC SOLVENT CEMENTF493
ABS SOLVENT CEMENTD2235
ABS/PVC/CPVC ALL PURPOSE CEMENT (FOR PIPE & FITTINGS OF THE SAME MATERIAL)D2564, D2235, F493
TRANSITION CEMENT FOR ABS TO PVC or CPVCD3188
INSTALLATIONS IN CANADA
PVC & CPVC PIPE & FITTINGSULC S636
PVC & CPVC SOLVENT CEMENT
TRANSITION CEMENT
INNOFLUE® (CENTROTHERM)ULC S636
POLYPRO+ (DURAVENT)
SYSTEM 636® (IPEX)

How should horizontal runs of vent/intake piping be supported?

Horizontal runs of piping must be supported every three to five feet to prevent strain on joints, sagging, separation, and detachment.

What is the minimum downward slope required for the vent pipe towards the furnace?

Vent pipe must be installed to maintain a minimum 1/4 inch per foot downward slope toward the furnace to return condensate to the furnace’s drain system.

What precautions should be taken for piping exposed to temperatures below 35°F?

Precautions should be taken to prevent condensate from freezing inside the flue/vent pipe, combustion air intake pipe, and/or at the pipe terminations. All flue/vent and/or combustion air piping exposed to temperatures below 35°F for extended periods should be insulated.

When is insulation required for vent/intake piping?

All flue/vent and/or combustion air piping exposed to temperatures below 35°F for extended periods should be insulated with 1/2″ thick closed cell foam. All vent/flue piping exposed to outdoors in excess of the permitted terminations should also be insulated with 1/2″ thick closed cell foam. If the combustion air intake or flue vent pipe is installed above a finished ceiling or other area where dripping condensate would be objectionable, insulating the pipe may be necessary using 1/2″ thick closed cell foam. Inspect piping for leaks before insulating.

How should transitions from 2″ to 3″ pipe be made?

For furnaces requiring 3″ pipe installation, the transition from the furnace’s 2″ CPVC coupling to 3″ pipe should be made as close to the furnace as possible. Use transition cement to connect PVC or ABS pipe to the CPVC fittings. Ensure the piping is sloped sufficiently to prevent condensation from collecting, especially at the transition point.

Can this furnace be connected to Type B, BW, L vents or vented into a masonry chimney?

No, this furnace must not be connected to Type B, BW, or L vent or vent connector, and must not be vented into a masonry chimney. A masonry chimney may only be used as a chase for approved venting materials, provided the chimney is not also venting other combustion products.

Can this furnace be common vented with another appliance?

Never common vent this appliance with another appliance. Never use a vent which is used by a solid fuel appliance.

How should transitions be made in vertical vs. horizontal pipe sections?

It is preferred to make transitions in a vertical section of pipe. If a transition must be made from horizontal to vertical, ensure the transition elbow is no less than 45° to the horizontal plane to avoid creating a water trap in the vent piping (See Figure 3 in the manual). Do not make transitions on a purely horizontal plane as this creates a water trap and restricts flue gases (See Figure 4/5).

How is the required pipe diameter determined for vent and intake?

Consult Table 4 to determine the required pipe diameter based on the furnace model, installation altitude, total pipe length, and the number of elbows used. Lengths shown apply to both single pipe (non-direct vent) and two-pipe (direct vent) installations. For two-pipe systems, do not add intake and vent lengths; use the length of the longest pipe.
TABLE 4: PIPE SIZING (Part 1: 0 – 4,999 FT ALTITUDE – Max Equivalent Length in Feet)
MODEL Pipe Size (in) Number of Elbows
12345678
DR96SC0603BU29085807570656055
3158151144137130123116109
DR96SC0805CU25550454035302520
3151144137130123116109102
DD96SC0603BU29085807570656055
3158151144137130123116109
DD96SC0805CU25550454035302520
3151144137130123116109102
TABLE 4: PIPE SIZING (Part 2: 5,000 – 7,500 FT ALTITUDE – Max Equivalent Length in Feet)
MODEL Pipe Size (in) Number of Elbows
12345678
DR96SC0603BU310093878175696357
DR96SC0805CU38073676155494337
DD96SC0603BU310093878175696357
DD96SC0805CU38073676155494337

How should the pipe length and elbow count be considered for sizing, especially near maximum limits?

It is preferable to up-size from 2″ to 2.5″ or 3″ pipe if the pipe length and elbow count are near the maximum listed in Table 4. This helps avoid nuisance pressure switch openings caused by prevailing winds or sudden atmospheric pressure changes.

What should be used on the combustion air intake if not installing a combustion air pipe (non-direct vent)?

If the furnace is being installed without a combustion air pipe (non-direct vent), a 90° elbow should be used on the combustion air intake coupling to guard against blockage. For non-direct vent installations, use at least one 90° elbow on the vent pipe termination as well (See Figure 6).

How is the combustion air intake pipe secured to the furnace?

On upflow/horizontal models, secure the combustion air intake pipe to the air intake coupling using the rubber coupling supplied with the furnace. Alternatively, the rubber coupling can be omitted by inverting the intake coupling and gluing the pipe directly to it, or by using a plastic coupling.

How is the vent pipe connected to the furnace outlet?

The vent pipe outlet is sized for 2″ pipe. Secure the vent pipe directly into the furnace fitting using the appropriate glue. Alternatively, a short section of 2″ pipe can be glued into the furnace socket, and a rubber coupling installed for easier removal during future service.

How can clearances be increased if needed when routing the vent pipe?

Route piping to avoid contact with refrigerant lines, metering devices, condensate drain lines, etc. If necessary, create an offset using two 45° elbows (as shown in Figure 6) to increase clearance.

How is the vent drain cap installed?

The vent drain (RF000142 coupling, Figure 7) cap should be installed on the unused drain port. Ensure clamps are placed in the grooves on the drain assembly.

How can condensation be managed in the vent and/or intake pipes using the RF000142 coupling or a field-supplied tee/wye?

The RF000142 coupling (Figure 7) can be secured directly to the furnace intake and/or vent piping. If used on the combustion air inlet, it must be installed with the arrow pointing up (air flows opposite the arrow direction). It requires a field-supplied, trapped drain tube free-draining to a proper disposal location (a loop can serve as a trap). Cap the unused drain port. Alternatively, a field-supplied tee installed in the vent/intake pipe (or a PVC wye for vertical vent piping, see Figure 9) is acceptable. These options also require a field-supplied, trapped drain tube or pipe, free-draining to a proper disposal location (a loop can serve as a trap).

What procedure is used for alternate vent and intake pipe connections when installing horizontally left-side down?

When installing horizontally left-side down, alternate flue and combustion air pipe connections allow vertical piping runs through the side of the furnace. The alternate vent location is the 3″ hole in line with the inducer outlet. The RF000142 vent drain kit MUST be used with this configuration. Refer to Figures 9 & 10 and follow the detailed steps in the “Alternate Vent & Intake Pipe Connections” and subsequent “HORIZONTAL INSTALLATION WITH LEFT SIDE DOWN – ALTERNATE” sections, including cutting the internal vent pipe, installing the drain coupling, securing the flange, and connecting the drain hose.

When must the RF000142 vent drain kit be used for horizontal left installations?

In the horizontal left installation position, a means of condensate collection (like the RF000142 kit) MUST be provided to keep vent pipe condensate from entering the draft inducer housing if the standard vent drain elbow is eliminated from the installation or if the alternate side-venting configuration is used.

What is the procedure for using the alternate vent location, including installing the RF000142 drain coupling?

This procedure is typically used for horizontal left-side down installations requiring side venting:

1. Remove the four screws from the vent pipe flange on top of the furnace.

2. Remove the internal elbow, vent pipe, and gasket.

3. Cut the internal vent pipe 2 1/2″ from the flange (Figure 11). Discard the un-flanged section.

4. Remove the 3″ plastic plug (in line with the inducer outlet) and insert it in the space vacated by the internal vent pipe.

5. Install the RF000142 drain coupling, arrow facing up, on the draft inducer outlet.

6. Insert the 2 1/2″ flanged section of pipe with gasket through the 3″ side hole and connect it to the RF000142 drain coupling. Secure with the provided gear clamp.

7. Use the four self-tapping screws removed in step 1 to secure the flange to the cabinet.

8. Connect the drain hose to the uncapped port on the RF000142 coupling (refer to page 19/20 instructions for details).


What is the procedure for using the alternate combustion air location?

When using the alternate venting location (horizontal left or vertical down-venting), the alternate combustion air opening can be used:

1. Remove screws, combustion air flange, and gasket from the standard cabinet location.

2. Insert the 3″ cabinet plug (from drain bag assembly) into the unused standard combustion air hole.

3. Drill a pilot hole at the locating dimple on the right side of the cabinet (1-7/8″ from the front edge, in line with knockout).

4. Use a knockout tool to create a 3″ diameter hole at the pilot hole.

5. Secure the combustion air flange and gasket (removed in step 1) to the new hole using the self-tapping screws.


Where must combustion products be vented?

Products of combustion must always be vented outside. A vent pipe must never terminate in an attic, crawl space, or any other part of a dwelling.

What is the minimum termination clearance above ground level or anticipated snow level?

All terminations (vent and/or intake) must be located at least 12″ above ground level or the anticipated snow level.

What is the minimum termination clearance from any forced air inlet within 10 feet?

All vent terminations (non-direct and direct vent) must terminate at least 3 feet above any forced air inlet located within 10 feet.

What are the termination clearance requirements for a non-direct vent application relative to doors, windows, or gravity air inlets?

The vent termination of a non-direct vent application must terminate at least 4 feet below, 4 feet horizontally from, or 1 foot above any door, window, or gravity air inlet into any building.

What is the minimum termination clearance for a direct vent application from any opening where flue gases might enter a building?

The vent termination of a direct vent application must terminate at least 12″ from any opening through which flue gases may enter a building (door, window, or gravity air inlet).

What are the termination clearance requirements for a vertical vent pipe run through a roof?

The vent termination of vent pipe run vertically through a roof must terminate at least 12″ above the roof line (or the anticipated snow level) and be at least 12″ from any vertical wall (including anticipated snow build up). See Figure 14.

Where should a vent termination NOT be located?

A vent termination shall not terminate over public walkways or over an area where condensate or vapor could create a nuisance or hazard or could be detrimental to the operation of regulators, relief valves, or other equipment.

Where should the combustion air intake termination for a direct vent application NOT be located?

The combustion air intake termination of a direct vent application should not terminate in an area which is frequently dusty or dirty.

How should vertical pipe penetrations through a roof be sealed?

The penetration of pipes through the roof must be sealed water tight with proper flashing, such as is used with a plastic plumbing vent.

How should horizontal vent pipes be installed when passing through a wall?

To secure the pipe passing through the wall and prohibit damage, a coupling should be installed on either side of the wall and solvent cemented to a length of pipe connecting the two couplings. The length of pipe should be the wall thickness plus the depth of the socket fittings. The wall penetration should be sealed with silicone caulking material.

What are the options for vent pipe terminations (Tee, Elbows, Straight)?

Vent pipe terminations can be configured using a straight pipe, one or two 90° elbows, two 45° elbows, or a tee fitting (See Figure 15 and others). Specific configurations depend on whether it’s a single pipe, dual pipe, vertical, or horizontal termination. Elbows are typically turned downwards. Tees are optional. Follow the diagrams (Figures 14-21) for specific requirements like clearances and orientation.

What is the minimum and maximum vertical separation for roof terminations?

For vertical roof terminations (Figure 14), the vent outlet must be at least 12 inches above the intake opening if a tee is used on the intake. The vent must terminate between 3 inches (minimum) and 96 inches (maximum) above the roof penetration flashing. Both intake and vent must terminate at least 12 inches above the roof line or highest anticipated snow level.

What is the minimum height difference required if using the optional Tee on a vertical combustion air intake?

If using the optional Tee on the combustion air intake for a vertical termination (Figure 14), there must be a minimum height difference of 12 inches between the intake opening and the vent outlet above it.

What are the standard horizontal termination dimensions for dual pipe systems?

For standard horizontal dual pipe terminations (Figure 17), the pipes typically extend 10″-24″ from the wall. The vertical separation between intake and vent centerlines is typically 4″ minimum. The horizontal separation between ends is typically 8″-12″. Both must terminate at least 12″ above grade or snow level. Check specific diagrams for variations.

What is the minimum separation between intake and vent for horizontal dual pipe terminations?

For horizontal dual pipe terminations, the minimum separation between the intake and vent openings is typically 12 inches (See Figures 18, 19, 20, 21).

Can the combustion air intake be snorkeled for ground clearance?

Yes, the combustion air intake may also be snorkeled (typically using elbows to raise the opening) to obtain the minimum 12″ ground/snow level clearance (See Figure 19).

What are the rules for terminating vents and intakes when installing multiple direct vent furnaces vertically through a roof?

If more than one direct vent furnace is installed vertically through a common roof top, maintain the same minimum clearances between the exhaust vent and air intake terminations of adjacent units as required for a single unit.

What are the rules for terminating vents and intakes when installing multiple direct vent furnaces horizontally through a common side wall?

If more than one direct vent furnace is installed horizontally through a common side wall, maintain the clearances shown in Figure 21. Always terminate all exhaust vent outlets at the same elevation, and always terminate all air intakes at the same elevation. Minimum separation between adjacent vent/intake pairs applies.

Where can instructions for Concentric Vent Kit installation be found?

Refer to the directions provided with the Concentric Vent Kit or IO-619 for installation specifications.

What is the Side Wall Vent Kit used for?

The Side Wall Vent Kit (P/N 0170K00000S or 0170K00001S) is used with 2″ or 3″ direct vent systems. It allows termination outside the structure with intake and exhaust pipes side-by-side or one above the other. These kits are NOT intended for use with single pipe (non-direct vent) installations. Refer to the directions furnished with the kit for installation specifications.

What are the key requirements for installing the condensate drain system?

• The drain trap supplied with the furnace must be used.

• The drain trap must be primed at time of installation.

• The drain line between furnace and drain location must meet local and national codes.

• The drain line must maintain a 1/4″ per foot downward slope toward the drain.

• Do not trap the drain line in any other location than at the drain trap supplied with the furnace.

• If the drain line is routed through an area which may see temperatures near or below freezing, precautions must be taken to prevent condensate from freezing.

• If an air conditioning coil is installed, a common drain may be used, but an open tee must be installed near the cooling coil to relieve positive air pressure and prevent interference with the furnace trap function.


Must the supplied drain trap be used and primed?

Yes, the drain trap supplied with the furnace must be used. Both sides of the drain trap must be primed prior to initial furnace start-up.

What slope is required for the drain line?

The drain line between the furnace and the drain location must maintain a 1/4″ per foot downward slope toward the drain.

Should the drain line be trapped anywhere other than the furnace trap?

No, do not trap the drain line in any other location than at the drain trap supplied with the furnace.

What precautions are needed if the drain line is routed through potentially freezing areas?

If the drain line is routed through an area which may see temperatures near or below freezing, precautions must be taken to prevent condensate from freezing within the drain line (e.g., insulation, heat tape).

How should the drain be configured if an air conditioning coil is installed?

If an air conditioning coil is installed with the furnace, a common drain may be used. An open tee must be installed in the drain line, near the cooling coil, to relieve positive air pressure from the coil’s plenum. This prevents interference with the function of the furnace’s drain trap. The open tee must be installed at a height no higher than the bottom of the furnace collector box to prevent AC condensate from backing up into the furnace if the common drain is blocked. In vertical installations, AC coil condensate may drain into the furnace trap if there is a trap between the coil and the furnace trap, and the drain pipe does not terminate below the furnace trap water level.

Can AC coil condensate drain into the furnace trap in vertical installations?

Yes, in vertical installations, air conditioning coil condensate may drain into the furnace trap as long as there is a trap between the coil and the furnace trap and the drain pipe is not terminating below the water level of the furnace trap.

Does the furnace come with a drain trap installed?

Yes, all furnace models come with a factory-installed drain trap.

When does the drain trap need to be relocated?

For vertical installations, the trap remains in the factory position. All furnace models installed horizontally require the trap to be relocated according to the instructions for horizontal left or right side down positions.

Should the drain trap be primed?

Yes, both sides of the drain trap must be primed prior to initial furnace start-up.

How is the drain set up for vertically installed Upflow models?

For vertically installed Upflow models, the trap and factory-installed hoses remain as shipped. The drain can exit either the right or left side using the provided .875″ diameter holes (shared with low voltage wiring). Ensure drain hoses do not sag or trap water. Unused cabinet openings must be sealed.

Can additional drain holes be added to the cabinet?

For Upflow models, if a higher drain exit is needed, a .875″ diameter hole may be added in the acceptable area shown in Figure 24. Any unused cabinet opening must be sealed.

What is the procedure for routing the drain out the right side of an Upflow model?

1. Install the 45° pipe/hose drain coupling from outside the cabinet through the right-side hole (barbed end inside), secure with two #8 self-tapping screws (field supplied).

2. Locate the long drain hose #3 and cut at line “A”.

3. Install large end of hose #3 to trap outlet, secure with 1.25″ clamp.

4. Install smaller end of hose #3 onto the 45° coupling, secure with 1″ clamp.

5. Connect field-supplied drain line to the outlet of the coupling.


What is the procedure for routing the drain out the left side of an Upflow model?

1. Install the 45° pipe/hose drain coupling from outside the cabinet through the left-side hole (barbed end inside), secure with two #8 self-tapping screws (field supplied).

2. Locate the long drain hose #3. Cut at “B” line for 17.5″ cabinet; cut at “C” line for 21″ cabinet; do not cut for “D” width cabinet.

3. Install large end of hose #3 to trap outlet, secure with 1.25″ clamp.

4. Install smaller end of hose #3 onto the 45° coupling, secure with 1″ clamp.

5. Connect field-supplied drain line to the outlet of the coupling.


Is a special kit needed for horizontal drain installations?

Yes, Horizontal Drain Kit 0270F05404 is needed for horizontal installations.

What is the procedure for setting up the drain when installed horizontally with the right side down?

Requires Horizontal Drain Kit 0270F05404 and minimum 5 1/2″ clearance below furnace for trap.

1. Remove clamps from factory drain hoses.

2. Remove two screws holding trap to blower deck.

3. Remove trap and hoses from blower deck.

4. Remove two plugs from right side of cabinet; install them in blower deck holes.

5. Vent Elbow Drain: Locate hose #2, cut 1″ from 45° bend, discard bend. Insert hose #2 from outside through top cabinet drain hole, secure to elbow barb fitting with red clamp.

6. Collector Box Drain: Install non-grommet end of hose #11 from outside through bottom cabinet drain hole. Install on collector box port, secure with silver clamp.

7. Secure hoses #2 and #11 to drain trap inlets with silver clamps. Trap outlet faces furnace front. Secure trap to cabinet side using two screws (from step 2) through large holes in trap tabs into predrilled cabinet holes.

8. Connect field-supplied drain line to trap outlet.


What is the procedure for setting up the drain when installed horizontally with the left side down?

Requires Horizontal Drain Kit 0270F05404 and minimum 5 1/2″ clearance below furnace for trap. *Remember to relocate front cover pressure switch tube as per page 9 instructions.*

1. Remove clamps from drain tubes on trap.

2. Remove two screws holding trap to blower deck.

3. Remove trap and hoses from blower deck.

4. Remove two plugs from left side of cabinet; install them in blower deck holes.

5. Vent Elbow Drain: Locate hose #6. Cut off and discard from non-grommet end: 1 1/2″ (D width), 5″ (C width), or 8 1/2″ (B width).

6. Remove rubber plug from vent-drain elbow side port. Place hose #6 onto this side port, secure with silver clamp.

7. Seal unused vent-drain elbow drip leg port by inserting rubber plug (from step 6). Use a blunt tool (e.g., 3/16″ Allen wrench) to help insert fully.

8. Locate hose #5, cut 3″ from non-grommet end. Discard section without grommet.

9. Insert cut end of hose #5 through lower cabinet drain hole.

10. Connect hose #6 & #5 using 100° elbow, secure with two red clamps.

11. Collector Box Drain: Remove cap from left side collector box drain port (bottom); install it on right side (top) port.

12. Install non-grommet end of hose #11 from outside through upper cabinet drain hole. Install on collector box port, secure with silver clamp.

13. Secure hoses #5 and #11 to drain trap inlets with silver clamps. Trap outlet faces furnace front. Secure trap to cabinet side using two screws (from step 2) through large holes in trap tabs into pre-drilled cabinet holes.

14. Connect field-supplied drain line to trap outlet.


How must the unused vent-drain elbow port be sealed in a horizontal left installation?

In a horizontal left side down installation, the unused vent-drain elbow drip leg port must be sealed to prevent flue gases from escaping. Insert the rubber plug (removed from the side port earlier) into the unused drip leg port. Inserting a blunt tool (like a 3/16″ Allen wrench) into the center of the plug will help stretch it for complete insertion.

What is the procedure for setting up the drain using the alternate vent configuration in a horizontal left-side down installation?

Requires Horizontal Drain Kit 0270F05404 and minimum 5 1/2″ clearance below furnace for trap. *Remember to relocate front cover pressure switch tube as per page 9 instructions.* This uses the RF000142 coupling installed previously as per page 14 instructions.

1. RF000142 Coupling Drain: Locate hose #2 (factory installed). Cut off and discard the 45° radius end.

2. Install 90° radius end of hose #2 onto RF000142 drain outlet, secure with red clamp.

3. Insert coupling into hose #2, secure with red clamp.

4. Locate hose #5, cut 3″ from non-grommet end. Discard section without grommet.

5. Insert cut end of hose #5 through lower cabinet drain hole.

6. Insert 100° elbow into cut end of hose #5.

7. Locate hose #6. Using red clamps, connect between the coupling (from step 3) and the 100° elbow (from step 6), cutting off excess tubing.

8. Collector Box Drain: Remove cap from left side collector box drain port (bottom); install it on right side (top) port, secure with red clamp.

9. Install non-grommet end of hose #11 from outside through upper cabinet drain hole. Install on collector box port, secure with silver clamp.

10. Secure hoses from coupling/elbow (#6) and collector box (#11) to drain trap inlets with silver clamps. Trap outlet faces furnace front. Secure trap to cabinet side using two screws through large holes in trap tabs into pre-drilled cabinet holes.


How is the drain set up for vertically installed Downflow models?

For vertically installed Downflow models, the drain may exit the right or left side (left preferred). Trap and factory hoses remain as shipped if draining left. Draining right requires relocating the trap outside the cabinet (see Drain Exiting Right Side steps).

What is the procedure for routing the drain out the left side of a Downflow model?

For Downflow, Left Side Drain Exit (Vertical Install):

1. Install a field-supplied rubber coupling (secured with 1 1/4″ clamp) or a glued PVC fitting to the trap outlet to allow for future cleaning access.

2. Install the drain line per local and National codes.


What is the procedure for routing the drain out the right side of a Downflow model?

For Downflow, Right Side Drain Exit (Vertical Install – requires trap relocation):

1. Remove gas manifold assembly for better access (remove four screws fastening it to bracket).

2. Remove hose clamps and hoses from trap.

3. Remove trap.

4. Vent Elbow Drain: Insert non-grommet end of hose #10 into cabinet back drain hole. Insert coupling into vent-drain elbow drip leg, secure with silver clamp. Secure hose #10 onto vent-drain elbow barb fitting with silver clamp.

5. Collector Box Drain: Insert non-grommet end of hose #9 into cabinet front drain hole. Secure onto collector box drain port with silver clamp.

6. Mate trap inlets to hoses #9 and #10, secure with silver clamps.

7. Line up trap mounting holes with pre-drilled furnace holes, secure with 2 screws (removed in step 1/gas manifold).

8. Connect field-supplied drain line to trap outlet.

*Reinstall gas manifold assembly.*


What is the procedure for setting up the drain when a Downflow model is installed horizontally with the right side down?

Requires minimum 5 1/2″ clearance below furnace for trap. Note: Hoses #7 & #8 are part of factory-installed assemblies.

1. Remove drain trap and factory drain tube assemblies.

2. Remove two 1″ plugs from right side of cabinet.

3. Collector Box Drain: Insert non-grommet end hose #7 into back cabinet drain hole, secure to collector box port with silver clamp.

4. Vent Elbow Drain: Insert straight barbed coupling into vent-drain elbow drip leg, secure with red clamp.

5. Insert non-grommet end of hose #8 into front cabinet drain hole, secure to vent-drain elbow barb fitting (now with coupling) using red clamp.

6. Place drain hoses #7 & #8 onto trap inlets, secure with silver clamps. Trap outlet faces original furnace bottom.

7. Using two sheet metal screws (provided), secure trap to furnace.

8. Connect field-supplied drain line to trap outlet.


What is the procedure for setting up the drain when a Downflow model is installed horizontally with the left side down?

Requires minimum 5 1/2″ clearance below furnace for trap. *Remember to relocate front cover pressure switch tube as per page 9 instructions.* Note: Hoses #2, #4, #5 are part of factory-installed assemblies.

1. Remove factory installed drain trap and hose assemblies. Leave 100° elbow clamped in vent-drain elbow.

2. Remove two 1″ plugs from left side of cabinet.

3. Collector Box Drain: Remove cap from left side collector box port (bottom); install it on right side drain port.

4. Place radius end of hose #4 onto left collector box port, secure with silver clamp.

5. Insert hose #2 from outside cabinet into front drain hole.

6. Connect hose #4 & hose #2 together using straight barbed coupling and two gold clamps (factory installed).

7. Vent Elbow Drain: Remove rubber plug from vent-drain elbow side port.

8. Plug unused vent-drain elbow drip leg port (where 100° elbow is) with rubber plug from step 7. Use blunt tool (3/16″ Allen wrench) to help insert fully.

9. Place radius end of hose #4 (different hose #4 from step 4) onto side port of vent-drain elbow, secure with gold clamp.

10. Insert 1/2″ diameter PVC pipe (factory installed) into hose #4, secure with gold clamp.

11. Insert non-grommet end of hose #5 from outside cabinet into back drain hole.

12. Insert 100° elbow into hose #5, secure with red clamp.

13. Locate hose #4 (the one connected to PVC pipe in step 10), cut off a 4″ straight section. Discard radius end.

14. Connect 4″ straight section of hose #4 between the 100° elbow (from step 12) and the PVC pipe (from step 10), secure both ends with red clamps.

15. Connect hoses from collector box/straight coupling (#2) and vent elbow/PVC pipe assembly (#4/PVC/Hose#4/Elbow/Hose#5) to trap inlets, secure with silver clamps. Trap outlet points to original furnace bottom.

16. Using two sheet metal screws (provided), secure trap to furnace.

17. Connect field-supplied drain line to trap outlet.


How must the unused vent-drain elbow drip leg port be plugged in a horizontal left downflow installation?

In a horizontal left downflow installation, the unused vent-drain elbow drip leg port (where the 100° elbow connects) must be plugged to prevent flue gases from escaping. Insert the rubber plug (removed from the side port) into this port. Inserting a blunt tool (like a 3/16″ Allen wrench) into the center of the plug will help stretch it for complete insertion.

What electrical supply requirements must be met before making connections?

Before proceeding with electrical connections, ensure the supply voltage (typically 115V), frequency, and phase correspond to that specified on the unit rating plate. Power supply must be NEC Class 1 and comply with all applicable codes. Disconnect electrical power before servicing.

How must the furnace be electrically grounded?

The furnace must be electrically grounded in accordance with local codes or, in their absence, with the latest edition of The National Electric Code (ANSI/NFPA 70). Connect the ground wire as shown in the wiring diagram. Metal conduit is not a substitute for an actual ground wire. The ground wire should run from the furnace ground screw inside the junction box back to the electrical panel. Do not use gas piping as an electrical ground.

What type of electrical circuit and overcurrent protection is required?

Use a separate fused branch electrical circuit containing properly sized wire, and fuse or circuit breaker. Size the fuse or circuit breaker according to the maximum overcurrent protection specified on the unit rating plate.

Is an electrical disconnect required at the furnace location?

Yes, an electrical disconnect must be provided at the furnace location.

Must line polarity be observed?

Yes, line polarity must be observed when making field connections. Connect hot, neutral, and ground wires as shown in the wiring diagram.

How should the junction box opening be sealed for direct vent applications?

For direct vent applications, the cabinet opening to the junction box must be sealed air tight using either a UL approved bushing (like Heyco Liquid Tight) or by applying non-reactive UL approved sealant to the bushing.

When is it necessary to relocate the junction box?

The furnace ships configured for a left-side electrical connection (junction box inside burner compartment). To make connections through the right-side panel, the junction box must be relocated to the other side of the burner compartment before making connections.

What are the requirements if replacing any original furnace wiring?

If any original wire supplied with the furnace must be replaced, it must be replaced with wiring material having a temperature rating of at least 105°C. Any replacement wiring must be a copper conductor. Refer to the wiring diagram for color codes and routing. Ensure wire routing does not interfere with blower operation, filter removal, or maintenance.

What are the steps to relocate the junction box?

1. Remove the burner compartment door.

2. Remove and save the two screws securing the junction box to the side panel.

3. Relocate the junction box and associated plugs and grommets to the opposite side panel. Secure with the screws removed in step 2.


How can proper unit grounding be confirmed?

To confirm proper unit grounding after ensuring the ground wire runs from the furnace ground screw to the electrical panel:

1. Turn off electrical power.

2. Measure resistance between the neutral (white) connection in the junction box and any unpainted metal surface of the furnace.

3. Resistance should measure 10 ohms or less.


What is the purpose of the blower door interlock switch?

This furnace is equipped with a blower door interlock switch which interrupts unit voltage when the blower door is opened for servicing. Do not defeat this switch.

What is the CoolCloud HVAC phone application used for?

This furnace is Bluetooth ready and works with the CoolCloud HVAC phone application. It allows contractors to:

• View specific model information.

• Review active diagnostic error codes.

• Observe system status during operation.

• Make system menu adjustments.

• Add site visit notes.

• Run system testing of all operational modes (heat/cool/fan).

• Instantly update furnace software when updates are available (notified via the app when connected via Bluetooth).


How long might a software update take via the CoolCloud app?

NOTE: The software update may take up to 20 minutes to complete.

For communicating outdoor units, what thermostat inputs are required for cooling and heating calls?

For all cooling calls with communicating outdoor units, the system only requires a single Y input from the thermostat. For all heating calls (including dual fuel), the system only requires a single W input from the thermostat. Internal algorithms control all available stages based on these inputs.

How should the thermostat be set up for proper operation with a communicating system?

Any single-stage 24VAC thermostat is applicable. For proper operation, set up the thermostat to control a single-stage AC outdoor unit and a single-stage gas furnace. The control board does not accommodate an O wire input (reversing valve). If using a heat pump, set up the thermostat as stated above. Setting the thermostat for heat pump or multi-stage control may result in incorrect performance.

How are communicating two-stage or inverter outdoor units wired to the furnace board?

1. Connect all necessary thermostat wires (R, C, W, Y, G, DH/Y2 if applicable) to the thermostat connector on the furnace control.

2. Connect the 1 & 2 wires between the indoor (furnace) board terminal connections and the outdoor board terminal connections for communicating operation.

Note: Verify if the two-stage outdoor unit requires a separate 24VAC transformer; it may not operate correctly without one. Inverter heat pumps always require their own transformer. For two-stage AC units without a built-in transformer, R & C wires can be run between indoor and outdoor units. R & C connections cannot be used for heat pumps.


What needs to be done if new versions of Bluetooth or furnace control software are available?

When new versions are available, the CoolCloud HVAC phone application notifies the user. Updates are classified as Optional or Mandatory and are installed using the phone app. Ensure installation of all Mandatory software updates. Review notes for Optional updates and install if necessary.

What should be done if an E11 code appears on an inverter system immediately after power-up?

If an E11 code exists for the inverter system immediately after line voltage is applied (shown in CoolCloud app or on inverter control), the System Verification Test needs to be completed before any other operation:

1. Allow the system to remain Idle for 5 minutes.

2. Turn the system verification test on using the CoolCloud phone application OR by entering the ‘SUt’ menu via the furnace pushbuttons.

3. Wait for the test to complete.


How is the charging process initiated and managed for communicating inverter units using CoolCloud?

a. Set the CR9 menu (Charge Mode) to ON through the furnace control board pushbuttons or the CoolCloud HVAC phone application.

b. The system will remain in charge mode (high speed) for 60 minutes before timing out.

c. The installer must manually shut off charge mode once complete.


How is the charging process performed for communicating two-stage outdoor units using CoolCloud?

Charge the communicating two-stage outdoor unit as required using the charging information provided with the outdoor equipment. The CoolCloud HVAC application can be used to monitor system operation during charging.

How can two-stage gas furnace operation be tested using the CoolCloud app?

a. Select the gas heat icon after entering the furnace menus in the CoolCloud app.

b. Select any value less than 50% for low stage operation and any value greater than 50% for high stage operation.

Also, confirm that standard thermostat heating and cooling calls function properly with the equipment.


What MUST be done when setting up the furnace with a non-communicating outdoor unit?

When setting up a ComfortBridge™ furnace for use with a non-communicating outdoor unit, the installing contractor must set the airflow in the “ton” menu on the PCB or in the CoolCloud HVAC APP.

What does the “idl” display on the furnace PCB indicate when used with a non-communicating outdoor unit?

Failure to set the airflow (“ton” menu) when using a non-communicating outdoor unit will result in the furnace PCB displaying “I dl” and the blower not operating with a call for cooling. This condition indicates that the installer MUST set up the airflow, and is not an indication that the control board is faulty.

How should I connect low voltage thermostat wires?

Use the wiring diagrams provided in the manual (Figures 38, 39, 40, 41, 42) to connect the low voltage thermostat wires to the appropriate terminals on the indoor board.

How do I wire a non-communicating heat pump with this furnace?

When installing the furnace with a non-communicating heat pump, wire directly from the “O” terminal on the thermostat to the reversing valve “O” terminal on the non-communicating heat pump. Refer to Figure 40 for single-stage heat pump wiring and Figure 41 for two-stage heat pump wiring.

How do I wire a non-communicating single-stage A/C unit?

Use the wiring diagram shown in Figure 38. Connect R to R, C to C (optional), G to G (optional), W to W, Y to Y, and DH/Y2 to Dehum (optional).

How do I wire a non-communicating two-stage A/C unit?

Use the wiring diagram shown in Figure 39. Connect R to R, C to C (optional), G to G (optional), W to W, Y to Y, and Y2 to DH/Y2.

How do I wire a non-communicating single-stage Heat Pump?

Use the wiring diagram shown in Figure 40. Connect R to R, C to C (optional), G to G (optional), W to W, Y to Y, and O to O. The Dehum terminal on the thermostat can optionally connect to DH/Y2 on the board. Remember to wire the thermostat “O” directly to the heat pump “O”.

How do I wire a non-communicating two-stage Heat Pump?

Use the wiring diagram shown in Figure 41. Connect R to R, C to C (optional), G to G (optional), W to W, Y to Y, Y2 to Y2, and O to O. The Y2 terminal on the board connects to DH/Y2. Remember to wire the thermostat “O” directly to the heat pump “O”.

What application do I need for configuration and software updates?

Download the CoolCloud HVAC phone application. This application is used for configuration, testing, and installing software updates for the furnace control and Bluetooth communication.

How are software updates handled?

When new versions of Bluetooth Communication Software and Furnace Control Software are available, the CoolCloud HVAC phone application notifies the user. Updates are classified as either Optional or Mandatory. Mandatory updates must be installed using the phone application. Review notes for optional updates and install if necessary.

How do I configure the furnace for different types of non-communicating outdoor units?

Select the Non-Comm Outdoor Setting menu (Od5) using the onboard pushbuttons or the CoolCloud HVAC phone application. Choose the appropriate setting:

1 AC for single stage Air Conditioners

1 HP for single stage heat pumps

2 AC for two-stage air conditioners

2 HP for two-stage Heat Pumps


How do I select the tonnage and airflow for the non-communicating outdoor unit?

Go to the tonnage units menu (ton) using the onboard pushbuttons or the CoolCloud HVAC phone application. Select the tonnage value that corresponds to the desired airflow for the outdoor unit based on the table below. Note: For two-stage non-communicating outdoor units, the system will stage airflow automatically for low stage operation. The system will not provide airflows above the max airflow value (3 Ton Models = 1,400 CFM, 5 Ton Models = 2,200 CFM).
TABLE 5
Tonnage Selection Airflow Tonnage Selection Airflow Tonnage Selection Airflow Tonnage Selection Airflow
1 400 2.3 920 3.6 1440 4.9 1960
1.1 440 2.4 960 3.7 1480 5 2000
1.2 480 2.5 1000 3.8 1520 5.1 2040
1.3 520 2.6 1040 3.9 1560 5.2 2080
1.4 560 2.7 1080 4 1600 5.3 2120
1.5 600 2.8 1120 4.1 1640 5.4 2160
1.6 640 2.9 1160 4.2 1680 5.5 2200
1.7 680 3 1200 4.3 1720 5.6 2240
1.8 720 3.1 1240 4.4 1760 5.7 2280
1.9 760 3.2 1280 4.5 1800 5.8 2320
2 800 3.3 1320 4.6 1840 5.9 2360
2.1 840 3.4 1360 4.7 1880 6 2400
2.2 880 3.5 1400 4.8 1920

Can I test a non-communicating outdoor unit using the CoolCloud HVAC application?

No, the phone application cannot test a non-communicating outdoor unit. Use the thermostat for outdoor unit testing.

How do I test two-stage gas furnace operation using the CoolCloud HVAC application?

a. Select the gas heat icon after entering the furnace menus in the CoolCloud application.

b. Select any value less than 50% for low stage operation and any value greater than 50% for high stage operation.


How do I confirm proper equipment function after setup and testing?

Confirm that thermostat heating and cooling calls function properly with the equipment.

How do I set up the furnace for Gas Heat Only (no outdoor unit)?

EXTREMELY IMPORTANT: The furnace only requires a single W input for 2-stage gas heat control. Internal algorithms will control the staging automatically.

1. Connect necessary thermostat wires to the furnace control connector as shown in Figure 42 (R to R, C to C optional, G to G optional, W to W, Y to Y, Dehum to DH/Y2).

2. Download and use the CoolCloud HVAC phone application to configure and test furnace operations.

3. Perform Gas Furnace Testing using the CoolCloud app: Select the gas heat icon, then select a value less than 50% for low stage and greater than 50% for high stage operation.

4. Confirm thermostat heating call functions correctly with the equipment.


How does the dehumidification feature work?

The control logic allows the furnace’s circulating blower to operate at a reduced speed during a combined thermostat call for cooling and a dehumidification demand. This lower speed increases moisture removal. The control board has a 24-volt dehumidification input (DH) which can be configured based on how the external dehumidistat or thermostat signals the demand (energized or de-energized input).

How do I configure the dehumidification logic (dHL setting)?

Use the onboard pushbuttons or the CoolCloud HVAC phone application to access the “dHL” (Dehum Logic) menu:

Set to “HI” if the external dehumidistat closes on humidity rise or the thermostat energizes the DH terminal when dehumidification is required.

Set to “Lo” if the external dehumidistat opens on humidity rise or the thermostat de-energizes the DH terminal when dehumidification is required.


What is the Auxiliary Alarm Switch feature?

The control board has a 24VAC Aux Alarm connection (CONDENSATE IN/OUT) for condensate switch installations. By default, the connected switch is normally closed and opens if the water level in the evaporator coil base pan is too high. When the switch opens, the control displays an EEF error code and turns off the outdoor condensing unit. If the switch is detected closed for 30 seconds, normal operation resumes, and the error clears.

How do I use the onboard pushbuttons and menu?

The furnace has three pushbuttons (LEFT, CENTER, RIGHT) and three 7-segment displays (Figure 43).

Use LEFT and RIGHT buttons to scroll through main menus and then through options within a specific menu.

Use the CENTER button to enter a selected main menu and then to permanently select an option within that menu.


What does it mean if an option is flashing on the 7-segment display?

A flashing option indicates that no selection has been made yet for that menu item. To select the flashing option, press the CENTER button twice. The first press stops the flashing, and the second press makes the selection official and returns you to the main menu.

How do I install and configure external accessories like humidifiers or ventilators?

1. Ensure the installed 24VAC thermostat can control the accessory.

2. Connect the accessory control wires from the thermostat to the accessory device (refer to thermostat manual).

3. If the thermostat provides a continuous fan call (G signal) during accessory operation, connect the thermostat G terminal to the indoor unit G terminal and set up the thermostat accordingly.

4. Select the appropriate fan-only airflow for the accessory using the indoor unit pushbuttons or the CoolCloud HVAC phone application.

5. Use the thermostat to independently test each accessory in parallel with the continuous fan mode.


What are the Low Voltage Ventilation connections for?

The VT IN and VT OUT connectors provide a normally open dry contact for field ventilator wiring. These connections energize (close) during an R-32 fault/alarm condition.

What is the Low Voltage A2L Alarm connection for?

The A2L Alarm connector provides 24VAC power for field alarm wiring. It is normally open and energizes during an R-32 fault/alarm condition.

What are the available blower ramping profiles for cooling?

The variable-speed circulator offers four different ramping profiles to enhance cooling performance and comfort. Select profiles using the user menu:

Profile A (1): Provides only a one-minute OFF delay at 100% of the cooling demand airflow. (Figure 46)

Profile B (2): Ramps up to 50% of demand for 30 seconds, then ramps to 100% airflow. Provides a one-minute, post-cycle OFF delay at 100% airflow. (Figure 47)

Profile C (3): Ramps up to 85% of full cooling demand airflow for approximately 7 ½ minutes, then steps up to 100% demand airflow. Provides a one-minute, post-cycle OFF delay at 100% airflow. (Figure 48)

Profile D (4): Ramps up to 50% demand for ½ minute, then ramps to 85% of full cooling demand for 7 ½ minutes. Then runs at 100% capacity for the remainder of the cycle. Provides a post-cycle OFF delay at 50% airflow. (Figure 49)


What is the maximum load for the Electronic Air Cleaner (EAC) terminal?

The maximum load for the EAC terminal is 1.0 AMP at 120 VAC.
TABLE 6
Accessory Load Specification
EAC 1.0 AMP maximum at 120 VAC

How do I connect an Electronic Air Cleaner (EAC) using the line voltage EAC terminal?

WARNING: HIGH VOLTAGE! TO AVOID PERSONAL INJURY OR DEATH DUE TO ELECTRICAL SHOCK, DISCONNECT ELECTRICAL POWER BEFORE SERVICING OR CHANGING ANY ELECTRICAL WIRING.

• Turn OFF power to the furnace before installing the EAC.

• Follow the EAC manufacturer’s instructions for locating, mounting, grounding, and controlling.

• Use ¼” quick connect terminals for wiring connections to the furnace control module.

• Connect the hot terminal for accessory operation to the EAC terminal on the furnace control.

• Connect the neutral side of power to the NEUTRAL bus on the integrated furnace control or the neutral connection in the furnace junction box.

• Ensure all field wiring conforms to applicable codes.

• If additional line voltage wiring inside the furnace is needed, it must conform to local codes and have a minimum temperature rating of 105°C.

• Ensure all line voltage wire splices are inside the furnace cabinet.


What is the R-32 Function and can it be disabled?

This furnace has a control board capable of monitoring for R-32 refrigerant leaks from a connected R-32 indoor cooling unit. It can shut off gas heat and turn on the blower fan if a leak is detected. The R-32 function is ON by default. If the paired cooling unit does not use R-32, this function should be disabled. To disable it, enter the A2L Function Enabled menu (AZE) via the furnace control and select “no”. If disabled, the control will ignore all A2L functions.

How should the R-32 Sensor wire be routed?

The R-32 Sensor wire from the indoor refrigeration unit must be routed into the furnace and connected to the control board.

Important Note: Wiring routing must not interfere with circulator blower operation, filter removal, or routine maintenance. The wire should not be routed near hot surfaces and should be protected from sharp edges. Route it alongside the thermostat wires through the low voltage openings in the furnace blower compartment. Refer to the electrical section for the connection point location.


What happens during furnace startup regarding the R-32 sensor?

During startup, the furnace control identifies the connected R-32 sensor and monitors its communication. A green LED near the sensor connection indicates communication status. The LED is ON during startup. After startup, if communication is present, the LED will blink. If there is no signal, the LED will turn OFF. The control monitors the sensor once per second during regular operation.

What does the furnace do if an R-32 refrigerant leak is detected?

If the R-32 sensor detects a specified concentration of R-32, the furnace enters Mitigation Mode:

1. Displays the A2L Refrigerant Leakage error code (EAL).

2. Shuts down the gas operation.

3. Energizes the optional ventilation and alarm outputs.

4. Runs the fan at maximum CFM airflow.

Once the sensor stops detecting the leak, the fan runs for 5 more minutes. Then, if no other faults exist, the control de-energizes the optional outputs and returns to the original operating mode per the thermostat.

How can I verify the R-32 function is operating correctly?

Use the A2L Function Verification menu (AZU) on the furnace control. This simulates a refrigerant leak and can only be used when no active alarms or faults exist. Enter the menu and select “YES”. The furnace will then:

1. Display the A2L Refrigerant Leakage code (EAL).

2. Shut down gas operation.

3. Energize optional ventilation and alarm outputs.

4. Run the fan at max CFM airflow.

The control exits verification if the 5-minute timeout expires, an alarm/fault is detected, or the user manually turns OFF the A2L Function Verification.

What should I check before starting up the furnace?

R-32 System Check: Verify the R-32 sensor wire is plugged into the control board if applicable. If the furnace is NOT paired with an R-32 system, change the default settings on the control board (disable A2L function).

Power Supply: Ensure the furnace has a 115 VAC power supply properly connected, grounded, and with correct polarity.

Furnace Cabinet Sealing: Check that all plugs, grommets, and gaskets are in place. Seal all bottom panel return duct connections and perforations to prevent air leakage. Verify door gaskets are correctly placed and replace if needed.

Drain Trap Priming: Prime the drain trap by filling both sides with water before startup. This ensures proper drainage and prevents flue gas escape.

Gas Line Purging: Purge gas lines of air prior to startup according to NFPA 54 or local codes. Do not purge into the enclosed burner compartment.

Gas Leaks: Check for gas leaks using an approved method (soap solution, electronic detector).


How do I perform the initial furnace startup?

NOTE: The ignition device lights automatically. DO NOT try to light the burner by hand.

1. Close the manual gas shutoff valve external to the furnace.

2. Turn off electrical power to the furnace.

3. Set the room thermostat to the lowest possible setting.

4. Remove the burner compartment door.

5. Move the furnace gas valve manual control to the OFF position.

6. Wait five minutes, then smell for gas (check near the floor).

7. If you smell gas, follow safety instructions in the manual. If no gas smell after five minutes, move the gas valve manual control to the ON position.

8. Replace the burner compartment door.

9. Open the manual gas shutoff valve external to the furnace.

10. Turn on the electrical power to the furnace.

11. Adjust the thermostat to a setting above room temperature.

12. After the burners light, set the thermostat to the desired temperature.


How do I perform a furnace shutdown?

1. Set the thermostat to the lowest setting. The control will close the gas valve. After a 15-second delay, the induced draft blower de-energizes. The main blower de-energizes after the fan OFF delay.

2. Remove the burner compartment door and move the furnace gas valve manual control to the OFF position.

3. Close the manual gas shutoff valve external to the furnace.

4. Replace the burner compartment door.


What is the required inlet gas supply pressure?

The inlet gas supply pressure must be maintained within the range specified below, constant and available with all other household gas appliances operating.
TABLE 7: INLET GAS SUPPLY PRESSURE
Gas Type Minimum Maximum
Natural Gas 4.5″ W.C. 10.0″ W.C.

What considerations are needed for gas piping size and connection?

WARNING: To avoid unsatisfactory operation or damage due to underfiring, use the proper size of natural gas piping needed when running pipe from the meter/tank to the furnace.

• Size gas lines considering all appliances that will operate simultaneously. Use Table (Natural Gas Capacity of Pipe) for reference, based on pipe size, length, gas type, and required flow (CFH).

• Calculate required CFH: CFH = (BTUH Furnace Input) / (Heating Value of Gas in BTU/Cubic Foot).

• Support piping externally to avoid distorting the furnace cabinet or components.

• Use black iron or steel pipe and fittings. Ensure new pipe is clean, reamed, and free of burrs. Clean old pipe thoroughly.

• Use pipe joint compound (approved for all gases) on male threads ONLY. Do not apply to the first two threads.

• Install a ground joint union.

• Install a drip leg (min 3″ long) before the gas valve.

• Install a ½” NPT plugged tee or tapping for a test gauge connection upstream of the gas valve connection.

• Use a back-up wrench when connecting to the gas valve. Maintain valve orientation. Max torque: 375 in-lbs.

• Install a manual shutoff valve within six feet of the unit, external to the furnace.

• If a union is used, install it downstream of the manual shutoff valve.

• Tighten all joints securely.

• Comply with local codes and NFPA 54/ANSI Z223.1.

• Connection Methods: Use rigid metallic pipe, semi-rigid metallic tubing (protect if necessary), or listed gas appliance connectors (in the same room as the furnace).

• Protect tubing/connectors from damage and corrosion.


What is the capacity of different nominal black pipe sizes for natural gas?

The following table shows the approximate capacity in Cubic Feet per Hour (CFH) based on pipe length and nominal size, assuming 0.5 psig or less pressure, 0.3″ W.C. pressure drop, and 0.60 specific gravity gas.
Natural Gas Capacity of Pipe In Cubic Feet of Gas Per Hour (CFH)
Length of Pipe in Feet Nominal Black Pipe Size
1/2″ 3/4″ 1″ 1 1/4″ 1 1/2″
1013227852010501600
20921903507301100
3073152285590980
4063130245500760
5056115215440670
6050105195400610
704696180370560
804390170350530
904084160320490
1003879150305460

How do I check for gas leaks after making connections?

WARNING: TO AVOID THE POSSIBILITY OF EXPLOSION OR FIRE, NEVER USE A MATCH OR OPEN FLAME TO TEST FOR LEAKS.

Before placing the unit in operation, leak test the unit and all gas connections. Check for leaks using an approved chloride-free soap and water solution, an electronic combustible gas detector, or other approved testing methods.

How do I pressure test the gas piping system?

NOTE: NEVER EXCEED SPECIFIED PRESSURES FOR TESTING. HIGHER PRESSURE MAY DAMAGE THE GAS VALVE AND CAUSE SUBSEQUENT OVERFIRING, RESULTING IN HEAT EXCHANGER FAILURE.

• For testing pressures in excess of ½ psig (3.48 kPa): Disconnect the furnace and its individual shutoff valve from the gas supply piping system.

• For testing pressures equal to or less than ½ psig (3.48 kPa): Isolate the furnace from the gas supply piping system by closing its external manual gas shutoff valve.


Are there specific recommendations for furnace installation in basements or confined spaces?

WARNING: IF THE GAS FURNACE IS INSTALLED IN A BASEMENT, AN EXCAVATED AREA OR CONFINED SPACE, IT IS STRONGLY RECOMMENDED TO CONTACT A CERTIFIED CONTRACTOR TO INSTALL A GAS DETECTING WARNING DEVICE IN CASE OF A GAS LEAK.

What are the requirements for the duct system?

WARNING: NEVER ALLOW THE PRODUCTS OF COMBUSTION, INCLUDING CARBON MONOXIDE, TO ENTER THE RETURN DUCT WORK OR CIRCULATION AIR SUPPLY.

• Design duct systems and register sizes for the furnace’s CFM and external static pressure rating (recommend using ACCA Manual D).

• Install according to NFPA 90A and 90B standards.

• Use a closed return duct system connected to the furnace. Ductwork must never be attached to the back of the furnace.

• For installations requiring 1800 CFM or more, use a bottom return or two-sided return.

• Flexible joints can be used for supply/return connections to reduce noise.

• If using a central return, install a connecting duct between the unit and the utility room wall to prevent blower interference with combustion air/draft. Never use a room, closet, or alcove as a return air chamber.


How do I check the total external static pressure (ESP)?

Refer to the furnace rating plate for the maximum allowed ESP. Total external static pressure includes everything external to the furnace cabinet (coil, filters, ducts, grilles, registers).

1. With clean filters installed, use a manometer to measure the static pressure of the return duct at the furnace inlet (this will be a negative pressure reading).

2. Measure the static pressure of the supply duct between the furnace and the cooling coil (this will be a positive pressure reading).

3. Add the absolute values of the two readings to get the total external static pressure. Example: Return reading = -0.1″ w.c., Supply reading = +0.3″ w.c. Total ESP = |-0.1| + |0.3| = 0.4″ w.c.

NOTE: Readings can be taken simultaneously. Ensure measurements include components like A/C coils or electronic air cleaners if installed.

4. Consult airflow tables for the quantity of air at the measured ESP.


What should I do if the external static pressure is too high?

If the total external static pressure exceeds the maximum listed on the furnace rating plate, it can cause insufficient airflow, excessive temperature rise, limit switch tripping, and heat exchanger failure. Check for:

• Closed dampers or registers.

• Undersized or poorly laid out ductwork.

Correct any issues found.

How do I open the bottom return air opening on upflow models?

Upflow models use a “lance and cut” method.

1. Press out the lanced sections by hand to expose the metal strips holding the sheet metal cover.

2. Use tin snips to cut the metal strips and remove the sheet metal cover.

3. In the corners of the opening, cut the sheet metal along the scribe lines to free the duct flanges.

4. Using the scribe line as a guide, use seamer pliers or tongs to unfold the duct flanges around the perimeter of the opening.

NOTE: Failure to unfold the duct flanges reduces airflow area by approximately 18% and could cause performance and noise issues.


What are the requirements for air filters?

• Filters are required and must be used with this furnace. Damage due to lack of filters is not covered by warranty.

• Filters are not shipped with the unit; the installer must provide and install them externally in the return air duct.

• Filters must comply with UL900 or CAN/ULCS111 standards.

• Discuss filter maintenance with the building owner.

• Change filters before occupants take ownership of a new home.

• Inspect filters monthly and replace/clean as needed (typically every two months or as required).

• Failure to maintain clean filters is a common cause of problems and can lead to premature heat exchanger failure.

• Use the minimum recommended filter size from the Filter Sizing Chart (Table 9). Larger filters or centrally located filters may be used.

• Consider installing an air cleaner with a deep-pleated media filter (MERV 8 minimum) for better filtration and potentially lower static pressure loss than standard 1″ filters.

• Avoid highly restrictive 1″ filters (static pressure loss > 0.25″ W.C.).


What are the minimum recommended filter sizes?

Refer to the following chart for minimum recommended filter sizes. Larger filters may be used, and filters can also be centrally located.
TABLE 9: Filter Sizing Chart
Model Minimum Recommended Filter Size^
DR96SC0603BU1 – 16 X 25 Side or Bottom
DR96SC0805CU1 – 20 X 25 Bottom / 2 – 16 X 25 Side Return
DD96SC0603BU2 – 10 X 20 or 1 – 14 X 25 Top Return
DD96SC0805CU2 – 14 X 20 or 1 – 20 X 25 Top Return
^ Larger filters may be used, filters may also be centrally located.

What are the installation requirements when using the furnace with a cooling unit?

• Install the furnace in parallel with or on the upstream side of the cooling unit to prevent condensation in the heating element.

• In a parallel flow arrangement, use dampers or other means to prevent chilled air from entering the furnace. If manually operated, ensure means are in place to prevent operation of either unit unless the damper is fully in the heat or cool position.

• In a horizontal installation, the air conditioning coil must be adequately supported by proper brackets and supports to prevent furnace cabinet distortion and air leakage.


What is recommended if the furnace is installed without a cooling coil?

It is recommended to provide a removable access panel in the outlet air duct. This opening should be accessible and large enough to allow visual inspection of the heat exchanger or insertion of a sampling probe. The access panel must prevent air leaks when closed.

What is the required return air temperature range during heating?

When the furnace is heating, the return air temperature must be between 55°F and 100°F.

How do I measure the gas supply pressure?

CAUTION: Inlet gas supply pressure must be as specified on the rating plate with all other household gas-fired appliances operating.

1. Turn OFF gas to the furnace at the external manual shutoff valve.

2. Access the inlet pressure test port on the gas valve (White-Rodgers 36J22Y-204 shown in Figure 56) by backing out the screw counter-clockwise (no more than one turn), OR install a field-supplied hose barb fitting in the gas piping drip leg.

3. Connect a calibrated manometer or appropriate pressure gauge to the test port or barb fitting. (If using the valve tap on a White-Rodgers 36J22, use the 36G/J Valve Pressure Check Kit, P/N 0151K00000S).

4. Turn ON the gas supply. Operate the furnace and all other gas-consuming appliances on the same supply line.

5. Measure the furnace gas supply pressure with the burners firing. It must be within the range specified in Table 7 (Natural Gas: 4.5″ – 10.0″ W.C.). If outside the range, adjust the pressure regulator, check piping size, or consult the gas utility.

6. Turn OFF gas to the furnace at the manual shutoff valve.

7. Disconnect the manometer. Reinstall the test port plug/screw and tighten securely before turning gas back on.

8. Turn OFF any unnecessary gas appliances started in step 4.


How do I measure and adjust the gas manifold pressure?

Only make small variations by adjusting the gas valve pressure regulator. Measure with burners operating. The final manifold pressure should not vary by more than ± 0.2″ W.C. from the specified setting for natural gas.
TABLE 10: Manifold Gas Pressure
GasRangeNominal
Natural2.8 – 3.2″ w.c.3.0″ w.c.

Procedure:

1. Turn OFF gas to the furnace at the external manual shutoff valve.

2. Turn off all electrical power to the system.

3. Access the outlet pressure tap: White-Rodgers 36J22 valve – back out the outlet test screw counter-clockwise (no more than one turn).

4. Connect a calibrated manometer to the gas valve outlet pressure tap (See Figure 56).

5. Turn ON the gas supply.

6. Turn on electrical power and close thermostat “R” and “W” contacts for a call for heat.

7. Measure the gas manifold pressure with burners firing. Compare to Table 10.

8. If adjustment is needed, remove the regulator cover screw. Turn the adjustment screw clockwise to increase pressure or counterclockwise to decrease pressure.

9. After adjustment, turn off all electrical power and gas supply.

10. Remove the manometer from the outlet pressure tap.

11. Replace outlet pressure tap screw: White-Rodgers 36J22 valve – turn screw in clockwise to seal (7 in-lb minimum).

12. Turn on electrical power and gas supply.

13. Close thermostat contacts “R” and “W” to energize the valve.

14. Leak check the outlet pressure tap screw/fitting using leak detection solution. If bubbles form, SHUT OFF GAS AND REPAIR LEAKS IMMEDIATELY.


How do I measure the gas input rate (Natural Gas Only)?

The actual gas input rate must not exceed the rate specified on the unit rating plate.

1. Turn OFF the gas supply to all other gas-burning appliances except the furnace.

2. While the furnace operates at high fire rate, time one complete revolution of the smallest quantity gas meter dial (e.g., ½ cu. ft. dial). Record the time in seconds.

3. Calculate the gas consumed per hour:

If using a ½ cu. ft. dial: Time (seconds) x 2 = Seconds per 1 cu. ft.

Gas consumption (cu. ft. per hour) = 3600 / (Seconds per 1 cu. ft.)

4. Calculate BTUH Input: BTUH = (Gas consumption cu. ft./hr) x (Gas heating value BTU/cu. ft. – typically ~1025 for natural gas, check with utility).

Example: If a ½ cu. ft. dial takes 23 seconds per revolution:

Seconds per 1 cu. ft. = 23 x 2 = 46 seconds.

Gas consumption = 3600 / 46 ≈ 78 cu. ft./hr.

BTUH Input ≈ 78 x 1025 ≈ 80,000 BTUH.

NOTE: Consult your local gas supplier if additional input rate adjustment is required beyond manifold pressure adjustment.


How do I measure and adjust the temperature rise?

Temperature rise is the difference between supply air and return air temperature. It must be within the range specified on the unit rating plate. Incorrect rise can cause condensing or overheating.

Procedure:

1. Operate the furnace with burners firing for approximately 10 minutes. Ensure registers are open and duct dampers are in their final position.

2. Place thermometers in the return and supply ducts close to the furnace, avoiding radiant heat influence (do not let thermometers “see” the heat exchanger, see Figure 58).

3. Allow readings to stabilize. Subtract the return air temperature from the supply air temperature to get the temperature rise.

4. If the rise is outside the rating plate range, adjust the circulator blower speed: Increase speed to reduce rise; Decrease speed to increase rise. Refer to furnace documentation for speed changing details.


What are the key safety circuits in the furnace?

The furnace employs several safety circuits monitored by the integrated control module to ensure safe operation and diagnose issues:

Integrated Control Module: The electronic brain that monitors safety circuits, takes precautions if hazards are detected, and provides diagnostics via an LED.

Primary Limit: A normally closed, auto-reset sensor on the partition panel monitoring heat exchanger compartment temperature to prevent overheating from insufficient airflow.

Auxiliary Limit: Normally closed, manual-reset sensors on or near the circulator blower monitoring blower compartment temperature to prevent overheating from insufficient airflow.

Burner Temperature Switch: A normally closed, auto-reset sensor on the burner assembly monitoring burner box temperature to ensure proper flame draw into the heat exchanger.

Pressure Sensor: Mounted on the induced draft blower, regulates its speed to maintain the proper air-fuel ratio for clean combustion.

Pressure Switches: Normally open, negative pressure-activated switches monitoring airflow (combustion air/flue products) through the heat exchanger, guarding against insufficient airflow or blocked condensate drains.

Flame Sensor: A probe that uses flame rectification to detect the presence or absence of flame.

WARNING: DO NOT BYPASS SAFETY DEVICES.

CAUTION: TO AVOID PERSONAL INJURY OR DEATH, DO NOT REMOVE INTERNAL COMPARTMENT COVERS OR ATTEMPT ANY ADJUSTMENT. CONTACT A QUALIFIED SERVICE AGENT AT ONCE IF AN ABNORMAL OPERATION SHOULD DEVELOP.


What maintenance is required for the furnace?

WARNING: HIGH VOLTAGE! TO AVOID PERSONAL INJURY OR DEATH DUE TO ELECTRICAL SHOCK, DISCONNECT ELECTRICAL POWER BEFORE PERFORMING ANY SERVICE OR MAINTENANCE.

Annual Inspection: Have the furnace inspected by a qualified installer or service agency at least once per year, preferably at the beginning of the heating season. Checks should include:

• Flue pipe system (blockage, leakage, termination)

• Heat exchanger (corrosion, buildup)

• Burners (ignition, flame sense)

• Drainage system (blockage, leakage, hose connections)

• Wiring (tightness, corrosion, damage)

• Filters (blockage)

• R-32 Sensor Wire (connection tightness, wire damage, if applicable)

Filter Maintenance: Inspect filters monthly. Clean or replace filters every two months or as required. Improper filter maintenance is the most common cause of inadequate heating/cooling.

Induced Draft and Circulator Blowers: Bearings are permanently lubricated; no lubrication is needed. Check motor windings periodically for dust accumulation (which can cause overheating) and clean as necessary.

Burner: The Ultra Low NOx burner box is sealed. Contact a qualified servicer if abnormal flame appearance develops.

Condensate Trap and Drain System (Qualified Servicer Only): Annually inspect drain tubes, trap, and field-supplied line for proper drainage, tightness, blockage, and leaks. Clean or repair as necessary.

Flame Sensor (Qualified Servicer Only): If flame sense signal drops too low (below 3 micro amps), the sensor may need cleaning by a qualified servicer using emery cloth or steel wool.

Flue Passages (Qualified Servicer Only): Inspect heat exchanger flue passageways at the beginning of each heating season.


What should be done before leaving the installation site?

• Cycle the furnace with the thermostat at least three times.

• Verify cooling and fan-only operation.

• Review the Owner’s Manual with the homeowner, discussing proper furnace operation and maintenance.

• Leave the literature packet near the furnace.


How do I order repair or replacement parts?

When ordering functional parts, provide the furnace model, manufacturing, and serial numbers. Sheet metal parts, doors, etc., can be ordered by description. Parts are available from your distributor. Only use manufacturer’s specified replacement parts. If original wire must be replaced, use wire rated for at least 105°C (copper conductors only).

What are the available user menu options?

LED DisplayMenu Description
ASEAux (condensate switch enabled)
656Enable or disable inverter boost operation. (Compressor speed may increase when this feature is on) (inverter only)
6EEBoost mode will operate above this selected temperature. On = boost mode always on (default = 105F) (inverter only)
CAPCooling Airflow Profile setting (default = profile D shown as 4)
СЪРHeat Pump compressor lockout temperature. Furnace will act as primary heat source below this temperature. (Default = 45° F)
CdLCompressor off delay at the beginning and end of a defrost cycle. (default = 30 seconds)
CFdCooling Airflow Off Delay Time. (default = 60 seconds)
CLrResets all cooling settings to factory default.
IndCooling Airflow On Delay Time (default = 5 seconds)
СгControl Firmware Revision Number
[-9Enable or disable inverter charge mode.
CrPSelect the range that includes the desired compressor RPS for inverter coo ling operation. See inverter manual for menu options
Cr5Maximum Compressor RPS for cooling mode. (inverter only)
CSEPercentage of high stage coo ling airflow to run during low stage operation. (default = 70%)
CEFCooling Airflow Trim (default 0%)
СЕНHigh Coo ling Airflow Trim for inverter units. See inverter manual for menu options and defaults
CHIntermediate Cooling Airflow Trim for inverter units. See inverter manual for menu options and defaults
CELLow Cooling Airflow Trim for inverter units. See inverter manual for menu options and defaults
dfCompressor run time between defrost cycles. (default = 30 minutes) (2 stage units)
DHEEnables or disables dehumidification feature in the outdoor unit. (default = Enabled)
DHLSelect “1” to enable dehumidification when the thermostat DH terminal is energized. Select “0” to enable dehumidification when the thermostat DH terminal is de-energized. (default = 1)
FCLView 6 most recent fault codes and Clear Fault Codes if desired (outdoor communicating units)
FdFForce system into a defrost cycle (inverter units)
F5dConstant Fan Speed as percent of maximum airflow. (Default = 25%)
9FdGas Heat Fan Off Delay (default = 90 seconds)
9ndGas Heat Fan On Delay (default = 30 seconds)
956Percentage of high stage gas heating airflow to run during low stage gas heat operation. (default = 70%)
94Gas Heat
F10Last 10 Faults
AZUA2L Function Verification
AZEA2L Function Enabled
96FGas Heat Airflow Trim (default = 0%)
HdiMaximum Compressor Run Time Between Defrost Cycles (default = 120 minutes)
HFdHeat Pump Heating Airflow Off Delay Time (default = 60 seconds)
HndHeat Pump Heating Airflow On Delay Time (default = 5 seconds)
HrPSelect the range that includes the desired compressor RPS for inverter heating operation. See inverter manual for menu options
H-5Maximum Compressor RPS for Heating Mode (inverter only)
HrEReset all heat pump heating settings to factory default.
HSEPercentage of high stage heat pump heating airflow to run during low stage operation. (default = 70%)
HEFHeat Pump Indoor Airflow Trim (default = 0%)
HEHHigh Heating Airflow Trim for Inverter Units. See inverter manual for menu options and defaults
HEIIntermediate Heating Airflow Trim for Inverter Units. See inverter manual for menu options and defaults
HELLow Heating Airflow Trim for Inverter Units. See inverter manual for menu options and defaults
L6FView 6 most recent fault codes and clear all fault codes if desired. (furnace)
LrnRestart communications between the indoor and outdoor unit.
0d5Select the number of stages for the non-communicating outdoor unit. Default = OFF meaning no outdoor unit.
PPdEnable Pump Down Mode
rFdResets furnace settings to factory defaults.
SCEMaximum Current Option (system will limit capacity to percentage of maximum current) (default = 100%)
Control Shared Data Revision Number
SrtResets all outdoor unit settings to factory defaults.
SutSystem Verification Test (inverters only)
tonIndoor Airflow for non-communicating outdoor units. (values based on 400CFM per ton) (default = 3.0 Ton)
UtrSelect Outdoor Unit Elevation (SL=same level, OL = outdoor lower, IL = indoor lower) Default = Outdoor Lower
CFS1 = system will try to satisfy the thermostat quickly. 5 (default) = system will try to satisfy the thermostat more slowly.
696Menu is enabled if the SFC menu is set to 6. Select the target time the system will attempt to satisfy the thermostat.
SUPMenu is enabled if the SFC menu is set to 6. Select the percentage past the target time when the system will transition to gas furnace operation during heat mode.
ULEMenu is enabled if the SFC is set to 6. (the gas furnace will run during the next heat call if the heat pump fails to satisfy the custom target time for this number of consecutive cycles) (default = 20 cycles)
Ut tMenu is enabled if the SFC menu is set to 6. (if low stage gas heat is able to consecutively satisfy the thermostat under the set target time for this number of cycles, the system will transition to the heat pump for primary heating)
SdPMenu is enabled if the SFC menu is set to 6. (this percentage will help determine when switching back to heat pump operation is appropriate. Default = 20%. If target time = 20 minutes, low stage furnace operation must satisfy the thermostat by less than 16 minutes. (target time – 20% default = 16 minutes).

What do the Status Codes on the LED display mean?

LED DisplayDescription of System Status
IACCompressor Cooling, Low Stage (non-communicating units)
2ACCompressor Cooling, High Stage (non-communicating units)
IACCompressor Heat, Low Stage (non-communicating units)
2ACCompressor Heat, High Stage (non-communicating units)
ACCompressor Cooling, Single-Stage (single stage non-comm. units)
AC1Compressor Cooling, Low Stage (communicating units)
AC2Compressor Cooling, High Stage (communicating units)
DHUDehumidification
FAnConstant Fan
HPCompressor Heat, Single-Stage (single stage non-comm. units)
HP ICompressor Heat, Low Stage (Communicating Units)
HP2Compressor Heat, High Stage (Communicating Units)
I DLIdle
uACInverter Cooling
uHPInverter Heating
dFEDefrost
9HGas Heat

What should I check if the furnace operates at reduced performance or only on low stage (Error E69)?

Fault Description: Airflow is lower than demanded.

Corrective Actions:

• Check filters for blockage, clean filters or remove obstruction.

• Check ductwork for blockage, remove obstruction and verify all registers are fully open.

• Verify ductwork is appropriately sized for system, resize and/or replace ductwork if necessary.


What causes the furnace to fail to operate with Error E1b?

Fault Description: Analog Pressure Sensor Reference Error. APS reference voltage is out of the range (5.0 +/- 0.2)V for 5 seconds.

Corrective Action: Verify electrical connections to pressure sensor.


What causes the furnace to fail to operate with Error E1c?

Fault Description: Analog Pressure Sensor Null Error. Inconsistent pressure reading with inducer OFF.

Corrective Action: Verify electrical connections to pressure sensor.


What causes the furnace to fail to operate with Error E1d?

Fault Description: Analog Pressure Sensor Span Error. Inconsistent pressure reading with inducer ON.

Corrective Action: Verify electrical connections to pressure sensor.


What causes the furnace to fail to operate with Error E1E?

Fault Description: Analog Pressure Error (Blocked Vent Error). This occurs for 5 seconds under conditions like:

1. Vent blocked, pressure couldn’t reach target (too low) at max inducer RPM.

2. Vent blocked, pressure couldn’t reach target (too high) at min inducer RPM.

3. APS fault causes pressure reading lower than target at max inducer RPM.

4. APS fault causes pressure reading higher than target at min inducer RPM.

Corrective Action: Check the APS Sensor or its connection.


What causes the furnace to fail to operate with Error E1F?

Fault Description: Analog Pressure Sensor, Input Error. APS input voltage is out of range for 5 seconds.

Voltage Ranges:

• If 2″ is selected: (0.25 – 0.06)V to (4 + 0.06)V

• If 4″ is selected: (0.5 – 0.06)V to (4.5 + 0.06)V

Corrective Action: Check the APS Sensor or its connection.


What causes the furnace to fail to operate with Error E10?

Fault Description: Grounding fault or poor neutral connection.

Corrective Action: Verify neutral wire connection to furnace & continuity to ground source.


What causes the furnace to fail to operate with Error E11?

Fault Description: Open roll out switch.

Corrective Actions:

• Check for correct gas pressure.

• Check for correct burner alignment.

• Check for and correct burner restriction.


What does Error Ed0 mean?

Fault Description: Data not yet on network.

Corrective Action: Populate shared data set using CoolCloud HVAC App.


What does Error Ed1 mean (Operation different than expected or no operation)?

Fault Description: Invalid shared data.

Corrective Action: Verify shared data set is correct for the specific model, re-populate data using CoolCloud HVAC App if required.


What causes the furnace to fail to operate with Error EE0?

Fault Description: Furnace lockout due to an excessive number of ignition “retries” (3 total). Failure to establish flame or loss of flame after establishment.

Corrective Actions:

• Locate and correct gas interruption.

• Check front cover pressure switch operation and verify proper drainage (hose, wiring, contact operation), correct if necessary.

• Replace or realign igniter.

• Check flame sense signal, sand sensor if coated/oxidized.

• Check flue piping for blockage, proper length, elbows, and termination.

• Verify proper induced draft blower performance.


What causes the furnace to fail to operate with Error EE1?

Fault Description: Pressure switch circuit is closed at start of heating cycle, pressure switch contacts sticking, or short in pressure switch circuit wiring.

Corrective Action: Replace pressure switch or repair short in wiring.


What causes the induced draft blower to run continuously with no furnace operation (Error EE2)?

Fault Description: Pressure switch circuit is not closed. Possible causes include:

• Pressure switch hose blocked, pinched, or improperly connected.

• Blocked flue/inlet air pipe, blocked drain system, or weak induced draft blower.

• Incorrect pressure switch set point or malfunctioning switch contacts.

• Loose or improperly connected wiring.

Corrective Actions:

• Inspect pressure switch hose, repair/replace if necessary.

• Inspect flue/inlet air piping for blockage, proper length, elbows, termination.

• Check drain system, correct as necessary.

• Check induced draft blower performance, correct as necessary.

• Check pressure switch operation, replace as needed.

• Tighten or correct wiring connection.


What causes the circulator blower to run continuously with no furnace operation (Error EE3)?

Fault Description: Primary limit circuit is open. Possible causes include:

• Insufficient conditioned air over the heat exchanger.

• Blocked filters, restrictive ductwork, improper circulator blower speed, or failed circulator blower motor.

• Loose or improperly connected wiring in high limit circuit.

Corrective Actions:

• Check filters and ductwork for blockage. Clean filters or remove obstruction.

• Check circulator blower speed and performance.

• Correct speed or replace blower motor if necessary.

• Tighten or correct wiring connection.


What causes the induced draft blower and circulator blower to run continuously with no furnace operation (Error EE4)?

Fault Description: Flame sensed with no call for heat. Possible causes include:

• Short to ground in flame sense circuit.

• Lingering burner flame / Slow closing gas valve.

Corrective Actions:

• Correct short at flame sensor or in flame sensor wiring.

• Check for lingering or lazy flame. Verify proper operation of gas valve.


Why is there no furnace operation (Error EE5)?

Fault Description: Open fuse or short in low voltage wiring.

Corrective Actions:

• Replace fuse.

• Locate and correct short in low voltage wiring.


What causes issues during normal furnace operation (Error EE6)?

Fault Description: Flame sense micro amp signal is low. Possible causes include:

• Flame sensor is coated/oxidized.

• Flame sensor incorrectly positioned in burner flame.

• Lazy burner flame due to improper gas pressure or combustion air.

Corrective Actions:

• Clean flame sensor if coated or oxidized. Inspect for proper flame sensor alignment.

• Check inlet air piping for blockage, proper length, elbows, and termination.

• Compare current gas pressure to rating plate and adjust as needed.


What causes the furnace to fail to operate (Error EE7)?

Fault Description: Problem with igniter circuit. Possible causes include:

• Improperly connected or shorted igniter.

• Poor unit ground.

• Igniter relay fault on integrated control module.

Corrective Actions:

• Check and correct wiring from integrated control module to igniter.

• Diagnose and replace shorted igniter as needed.

• Verify and correct unit ground wiring if needed.

• Check igniter output from control, replace if necessary.


What causes the furnace to fail to operate (Error EEA)?

Fault Description: Polarity of 115 volt AC is reversed or poor unit ground.

Corrective Actions:

• Correct polarity, check and correct wiring if necessary.

• Verify proper ground, correct if necessary.


What causes the furnace to fail to operate (Error EEb)?

Fault Description: Gas valve is not energized when it should be (External Gas Valve Error).

Corrective Actions:

• Check Wiring in gas valve circuit.

• Replace integrated control board.


What causes the furnace to fail to operate (Error EEC)?

Fault Description: Gas valve is energized when it should not be (Internal Gas Valve Error).

Corrective Actions:

• Check wiring in gas valve circuit.

• Replace integrated control board.


What causes the furnace to fail to operate (Error EEd)?

Fault Description: Aux limit switch open (blower compartment).

Corrective Actions:

• Check filters and ductwork for blockage, clean filters or remove obstruction.

• Check circulator blower speed and performance, correct speed or replace blower motor if necessary.

• Tighten or correct wiring connection.


What causes the furnace to fail to operate (Error EEF)?

Fault Description: Aux switch (condensate switch) open.

Corrective Action: Check evaporator drain pan, trap, piping.


Why does the furnace stop heating with only the fan operating (Error EAF)?

Fault Description: Furnace has lost communication with the R-32 sensor and the furnace is in mitigation mode.

Corrective Actions:

• Verify wire connection to R-32 sensor is not loose.

• Verify that the R-32 sensor wire is not damaged.

• Replace R-32 Sensor.


Why does the furnace stop heating with only the fan operating (Error ER0)?

Fault Description: R-32 sensor has detected a refrigerant leak and furnace is in mitigation mode.

Corrective Actions:

• Investigate the indoor coil for a refrigerant leak.

• Furnace will resume normal operation once a leak is not detected and the 5 minute delay period is over.


Why does the furnace stop heating with only the fan operating (Error ER1)?

Fault Description: R-32 sensor has detected a fault and the furnace is in mitigation mode.

Corrective Actions:

• Investigate the R-32 sensor.

• Replace the R-32 sensor.


Why does the furnace stop heating with only the fan operating (Error EA2)?

Fault Description: A2L relay in the furnace control board has detected a fault and the furnace is in mitigation mode.

Corrective Actions:

• Investigate A2L relay.

• Cycle power on the furnace.

• Replace integrated control board.


How can I recall past fault codes?

Access the furnace’s diagnostic menu (either via pushbuttons or CoolCloud app – L6F menu option for furnace faults, FCL for outdoor unit faults) to view the last six faults detected. Faults are stored from most recent to least recent. A consecutively repeated fault is stored a maximum of three times. NOTE: It is highly recommended that the fault history be cleared when performing maintenance or servicing the furnace. The wiring diagram notes indicate depressing the status switch for more than 2 seconds while in standby can also recall faults.

What are the installation options for a humidifier?

Refer to the wiring diagram notes (Note 5):

• Use the HUM terminal to run the humidifier during a heat call (in Communicating or Legacy modes).

• Use the HUM-IN and HUM-OUT terminals to run the humidifier during a heat call (Communicating or Legacy mode) OR independently from a heat call (Communicating mode only – setup done via communicating thermostat).


What checks are included in the start-up checklist?

The start-up checklist includes verifying:

Electrical: Line Voltage (L1-N, N-G), Secondary Voltage (Transformer Output), Blower Amps.

Blower External Static Pressure: Return Air, Supply Air, Total ESP.

Temperatures: Return Air (Dry/Wet), Cooling Supply Air (Dry/Wet), Heating Supply Air, Temperature Rise, Delta T (Supply-Return difference).

Gas Pressures: Gas Type (NG/LP), Inlet Pressure, Manifold Pressure (Low Fire), Manifold Pressure (High Fire).

Additional Checks: Wire routings (rubbing), pressure switch tubing (kinks), flue elbow (alignment/tightness), blower wheel screw tightness, factory wiring/connections, product clearances, R-32 sensor wire connection (if applicable).


How can I provide product feedback?

You can provide feedback by filling out the form at the link: https://daikincomfort.com/contact-us or by scanning the QR code provided in the manual.

How do I register my product?

While not required for standard warranty protection (except as noted for Texas and Florida differing coverages, and California/Quebec residents retain rights without registration), registration entitles you to additional warranty protection. Register by following the link: https://daikincomfort.com/owner-support/product-registration or by scanning the QR code provided in the manual.

CLICK HERE TO DOWNLOAD DAIKIN DD96SC0805CU (01) PDF MANUAL


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