DACOR HERITAGE HWD27PS (01) PDF MANUAL


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PDF Content Summary: Part No. 113924 Rev A Heritage Warming Drawers DWD30, ERWD27, ERWD30, EWD24, EWD27, EWD30, HWD24PS, HWD27PS, HWD30PS, HWDF30S, IWD24, IWD27, IWD30, OWD24 Table of Contents Important Safety Instructions ................................ 1 About the Warming Drawer .................................... 3 Operating Instructions ........................................... 4 Care and Cleaning ................................................ 6 Troubleshooting .................................................... 7 Warranty ............................................................. 8 Warranty Card ........................................Back Cover User Manual To Our Valued Customer: Congratulations on your purchase of the very latest in Dacor® products! Our unique combination of features, style, and performance make us a great addition to your home. To familiarize yourself with the controls, functions, and full potential of your new Dacor warming drawer, read this manual thoroughly, starting at the Important Safety Instructions section (Pg. 1). Dacor appliances are designed and manufactured with quality and pride, while working within the framework of our company values. Should you ever have an issue with your warming drawer, first consult the Troubleshooting section (Pg. 8), which gives suggestions and remedies that may pre- empt a call for service. Valuable customer input helps us continually improve our products and services, so feel free to contact our Customer Assurance Team for assistance with all your product-support needs. Dacor Customer Assurance 14425 Clark Avenue City of Industry, CA 91745 Telephone: 833-35-ELITE (833-353-5483) USA, Canada Fax: (626) 403-3130 Hours of Operation: Mon – Fri, 5:00 a.m. to 5:00 p.m. Pacific Time Website: dacor.com/customer-care/contact-us Thanks for choosing Dacor for your home. We are a company built by families for families, and we are dedicated to serving yours. We are confident that your new Dacor warming drawer will deliver a top- level performance and enjoyment for decades to come. Sincerely, The Dacor Customer Assurance Team © 2018 Dacor, all rights reserved Important Safety Instructions

INSTALLER: Leave these instructions with the owner. CUSTOMER: Read this manual completely before using the warming drawer. Save it for reference. For warranty information see page 8. If you have any questions, call: Dacor Customer Assurance 833-35-ELITE (833-353-5483) USA, Canada Mon – Fri, 5:00 A.M. to 5:00 P.M. Pacific Time Website: dacor.com/customer-care/contact-us When you call, have available the drawer’s model and serial numbers, which are on the data label on the interior drawer front. (See Pg. 3). Write these numbers below for personal and professional reference. Model number __________________________________ Serial number __________________________________ Date of purchase ________________________________ Since Dacor continuously improves the quality and per- formance of our products, we may need to make changes to the appliance without updating this manual. Visit dacor.com to download the latest version of this manual. Important Information About Safety Instructions The Important Safety Instructions and warnings in this manual can not cover all possible problems and condi- tions that can occur. Use common sense and caution when installing, maintaining or operating this appliance. Safety Symbols and Labels DANGER Immediate hazards that WILL result in severe personal injury or death. WARNING Hazards or unsafe actions that COULD result in severe personal injury or death. CAUTION Hazards or unsafe actions that COULD result in minor personal injury or property damage. DANGER IMPORTANT: To avoid the possibility of explosion or fire, do not store or use flammable or explosive vapors and liquids (such as gasoline) inside or in the vicinity of this or any other appliance. Keep items that could explode, such as aerosol cans away from the appliance. Do not store flammable or explosive materials in adjacent cabinets or areas. WARNING NEVER use this appliance as a space heater to heat or warm the room. WARNING Do not use water on grease fires – smother fire or flame or use dry chemical or foam-type extinguisher. WARNING The drawer has a 3-prong grounding plug for protection against electric shock. It must be plugged into a dedicated, grounded outlet. If only a 2-prong electrical outlet is available, the customer shall have it replaced with the proper outlet. To avoid an electric shock hazard, do not: • remove the third (ground) prong from the power cord • use an adapter plug • use a damaged cord • use an extension cord • use a ground fault interrupter (GFI) • immerse the power cord or plug in any kind of liquid. State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

READ AND SAVE THESE INSTRUCTIONS 1 Important Safety Instructions General Safety Precautions To reduce risk of fire, electric shock, property damage, serious injury, or death when using this appliance, follow basic precautions, including: WARNING • Clean the drawer well before operating it for the first time. • Keep the power cord away from heated surfaces. • Read this manual completely before operating this appliance. • If material inside the drawer ignite, keep the drawer closed • Use the appliance only as described in this manual. It is not and turn off power at the circuit breaker panel or fuse box. designed for commercial, industrial or laboratory use. • To reduce risk of fire in the drawer, do not overcook food or • Only model OWD24 is approved for outdoor installation and leave paper, plastic, or other combustibles inside. near water (ex: near sinks or swimming pools, or in a wet • Cautiosly open the drawer. Let hot air or steam escape basement. before looking or reaching into the warming drawer. • Model OWD24, when installed as a towel warmer, must have • Use only dry potholders to remove items from the warming the supplied wire rack installed. Secure the rack with the drawer. screw and clip supplied. See the installation instructions. • Do not put items like whole eggs or sealed containers • Do not install or operate a drawer that is damaged or is drawer. malfunctioning in any way. Take it to the nearest authorized service facility for examination, repair, or adjustment. • Ensure the drawer is properly installed and grounded by a qualified installer as instructed in the provided manual. Have the installer show you the electrical outlet so you can remove power to the drawer as needed. • Do not repair/replace any part of the drawer unless as specifically recommended provided manuals. All other service should be done by a qualified technician. • Use of accessories not recommended by the manufacturer may cause injuries. • Before cleaning or performing any type of service, unplug the drawer, and wait for all surfaces to cool. • When the drawer is on in continuous mode (∞), it stays on until turned off manually. Use caution when operating the unit in continuous mode. • Do not place more than 50 lbs of material in the drawer. • Properly clean and maintain the unit regularly as instructed in this manual. • Do not use abrasive scrubbers or abrasive/caustic cleaners or detergents on the drawer. Do not use aerosol cleaners, which may corrode metal parts. • Ensure the drawer is used only by they who can operate it properly. • Do not tamper with the controls. • TOUCH ONLY THE WARMING DRAWER HANDLE DURING AND • Preheat the warming drawer before placing items inside. IMMEDIATELY AFTER USE. Make sure all surfaces are cool • Do not let anyone stand/climb on the drawer. before touching them. Heating elements may be hot, even though they are dark in color. • Do not leave children alone near the appliance or let them operate it, play with the controls, or handle any parts. • To avoid fire or burns, keep clothing, pot holders, towels and rags away from the drawer during and directly after use. Do not wear loose or hanging apparel while using the drawer. • Do not store items of interest to children in/near the warming drawer. WARNING 2 About the Warming Drawer Gasket

Drawer Control panel Product data label on back of drawer front Drawer slide Drawer front: Style and size varies with model Minimum ambient operating temperature: 32°F (0°C) Back of Drawer Front Drawer capacity: 50 pounds Drawer dimensions: Model IWD24: 5”H x 20”W x 223⁄4”D Humidity vents Model OWD24: 61⁄2”H x 201⁄4”W x 17 7/8”D 27” models: 5”H x 23”W x 223⁄4”D 30” models: 5”H x 26”W x 223⁄4”D Humidity vents Humidity control Models IWD24, IWD27, IWD30 and OWD24 are not equipped with the humidity control or vents 3

Operating Instructions WARNING • When the warming drawer is on in continuous mode (∞), it will remain on until turned off manually. To avoid a fire hazard or burns, exercise caution when operating the unit in continuous mode. • Do not block the humidity vents on the back of the drawer front and along the left and right sides of the drawer. Excessive heat buildup can occur. • Food safety is an important consideration when using a warming drawer. In the PROOF and LOW temperature settings, bacteria growth may occur. Use the MED and HIGH settings if holding certain foods for more than two to three hours. Things to Know Before You Start Preheating • For best results, preheat your warming drawer for about 20 minutes before use. If you put hot food into a cool, confined area, any steam that is present will condense. If you preheat your warming drawer, there will be less chance of water due to condensation. Preheat times vary depending on the temperature set- ting. Humidity Control • The warming drawer has two distinct humidity modes. The “MOIST” setting seals the food’s moisture in the warming chamber, maintaining the water content of the food. The “CRISP” setting allows the moisture to vent out of the sides of the warming drawer, retain- ing the crispness of other food types. The MOIST • CRISP lever opens and closes vents located on the inside of the drawer front. • Do not block the humidity vents any time you operate your warming drawer. Operation The warming drawer is equipped with four temperature settings and a timer that can be set for one, two, three or four hours. The warming drawer can also be set for continuous operation. See the table on the facing page for suggested settings for different foods. To turn the unit on: 1. Select the humidity level. Slide the lever located on the back of the drawer face to the desired position. To increase humidity inside the drawer, slide the lever closer to the MOIST symbol. To decrease humidity inside the drawer, slide the lever closer to the CRISP symbol. The lever can also be positioned anywhere between the MOIST and CRISP settings. 2. Push the ON/OFF key. 3. Push the key for the desired temperature setting. Setting Temperature* PROOF 100°F (38°C) LOW 140°F (60°C) MED 175°F (80°C) HIGH 200°F (93°C) * Temperatures are approximate 4. Select the amount of time you want the warming drawer to be on: Push the SELECT key until the desired number of hours lights up on the control panel. or Push the continuous key (∞) to keep the unit on constantly. Push the ON/ OFF key to turn the warming drawer off, when done. Back of drawer front Warming Serving Containers Lever To warm plates, and other serving containers: • Place them carefully into the warming drawer and set the temperature to PROOF or LOW, depending upon your personal preference. Do not drag plates across the drawer. They may scratch the drawer surface. • Before using any delicate dinnerware in the warm- ing drawer, determine its maximum recommended Models IWD24, IWD27, IWD30 and OWD24 do not have this feature Vents usage temperature from the plate manufacturer. It is not necessary to preheat the warming drawer when warming serving dishes. • You can also use plastic wrapping on plates to keep MOIST CRISP foods hot and moist. 4

Operating Instructions Sabbath Operation This warming drawer is designed to allow for operation on the Jewish Sabbath or the Jewish Holidays. Visit star-k.org for instructions. Control Panel Temperature and Humidity Control Setting Guidelines Food Items Temperature Settings Moist-Crisp Selection Covered/Uncovered Bacon HIGH Crisp Uncovered Beef - rare LOW Moist Covered Bread - hard rolls LOW Crisp Uncovered Bread - proofing PROOF Moist Damp towel Casseroles LOW Moist Uncovered Coffee cake LOW Moist Uncovered Cooked cereals LOW Moist Uncovered Dinner MED Moist Uncovered Eggs LOW Moist Covered Enchiladas LOW-MED Moist Uncovered Fish/seafood LOW Moist Covered Fried food HIGH Crisp Uncovered Gravy, cream sauces LOW Moist Covered Ham LOW Moist Covered Hors D’ oeuvres LOW-MED Crisp Uncovered Lamb LOW Moist Uncovered Pancakes LOW-MED Moist Covered Pies - single crust LOW Moist Uncovered Pizza LOW-MED Moist Covered Potatoes - baked HIGH Crisp Uncovered Poultry HIGH Moist Uncovered Vegetables LOW Moist Covered Waffles - crisp HIGH Moist Uncovered 5

Care and Cleaning

CAUTION • To prevent permanent damage to the appliance surfaces, do not use abrasive cleaners or scrubbers. • Do not allow acids (citrus juices, tomato sauces, etc.) to remain on the warming drawer’s surfaces. The finish may stain. • Do not try to remove heavy spills with a sharp object such as a knife or metal spatula. Sharp objects may scratch the surfaces. • Always wipe stainless steel surfaces in the direction of the grain. Control Panel Clean the control panel with a soft cloth soaked with a solution of mild detergent and hot water. Rinse and dry with a soft cloth. Exercise caution to avoid introduction of liquids into the area behind the control panel. Do not use abrasive cleaners or scrubbers. They may permanently damage the finish or scrap off the letters and graphics. Moist • Crisp Control Clean the Moist • Crisp lever with a solution of mild deter- gent and hot water. Rinse and dry with a soft cloth. Drawer Handle Clean the drawer handle with a solution of mild detergent and hot water. Rinse and dry with a soft cloth. You may also use Dacor Stainless Steel Cleaner. It is available from your Dacor dealer. Use it according to the directions on the package. Always wipe stainless steel surfaces in the direction of the grain. Glass Surfaces Clean all glass surfaces with a solution of mild detergent and hot water. You may also use a mild glass cleaner to remove fingerprints or smears. Dry completely with a soft, lint-free cloth. Brass and Chrome Surfaces Clean brass and chrome surfaces with a solution of mild detergent and warm water. Rinse, dry and polish with a soft, lint-free cloth. You may also use Dacor Stainless Steel Cleaner. It is available from your Dacor dealer. Use it according to the directions on the package. Painted Surfaces For the front face of warming drawers with a painted finish, clean with a solution of mild detergent and hot water. Rinse and dry with a soft cloth. Do not use abrasive cleaners or scrubbers. They may permanently damage the finish. Gasket The gasket is located around the edge of the drawer opening, below the control panel. Gently clean the gasket with a solution of mild detergent and hot water. Rinse and dry with a soft cloth. The gasket material is soft, so be careful not to crush or damage it. Damaging the gasket will cause a poor heat seal and result in poor warming drawer performance. Drawer Slides The warming drawer has slides positioned on each side of the drawer. They allow the drawer to slide in and out smoothly. Remove the drawer from the slides to make cleaning easy or to access the serial number plate. The drawer slides themselves do not require maintenance. Removing the Drawer Allow the drawer to cool before attempting to remove it. 1. Pull the drawer out to the fully open position. 2. Push in on the locking tab on one side as you pull the drawer up. See the facing page. 3. When the drawer comes loose from the slide, repeat the same process on the opposite side. 4. Grip the drawer on both sides and pull it free. 5. Push both drawer slides into the drawer opening. Push in on tab (both sides) Pull up on drawer front 6

Care and Cleaning Reinstalling The Drawer Slide 1. Pull the drawer slides all the way out of the drawer opening. 2. Gently lower the drawer between the extended slides Clip on slide until it is suspended by them. 3. Slide the back of the drawer mounting brackets under the clips on the slides. See the facing page. 4. Push one side of the drawer down onto its locking tab, until the tab locks into place. 5. Repeat the same process on the opposite side. 6. Gently open and close the drawer to make sure that it is properly installed. Push drawer front down until tab locks in placeTroubleshooting Problem May Be Caused By What To Do Nothing works. Power plug disconnected. Plug the warming drawer into a 120 Vac, 15 Amp., dedicated electrical outlet. Timer is not set. Select time duration according to the Operating Instructions section. Tripped circuit breaker or blown fuse. Check the circuit breaker panel or fuse box tripped breaker or blown fuse. Ambient temperature below 32°F (0°C). Temperature around warming drawer must be above freezing. Drawer does not slide smoothly or drags. Drawer is incorrectly mounted into slide mechanism. Remount drawer into slide, per instructions above. Drawer is over-loaded or the load is unbalanced. Reduce the weight to less than 50 pounds. Redistribute drawer contents. Excessive condensation. Warming drawer not preheated. Preheat the warming drawer before each use. Incorrect humidity control setting. Set humidity control to CRISP to allow mois- ture to vent. One or more of the indicator lights on the control panel blink on and off (one second on, one second off). The control panel computer has detected an error: #1 - Temperature error #2 - Sensor error #3 - Key pad error #4 - Control error Try resetting the computer. Disconnect the power cord, wait 20 seconds, then reconnect it. Check the control panel. If the indicator light still flashes, call for service. See page <?>. 7 What Is Covered CERTIFICATE OF WARRANTIES: DACOR WARMING DRAWERS WITHIN THE FIFTY STATES OF THE U.S.A., THE DIS- TRICT OF COLUMBIA, AND CANADA*: FULL ONE-YEAR WARRANTY The warranty applies only to the Dacor appliance sold to the first use purchaser, starting from the date of original retail purchase or closing date for new construction, whichever period is longer. Warranty is valid on products purchased brand new from a Dacor Authorized Dealer, or other seller authorized by Dacor. If your Dacor product fails to function within one year of the original date of purchase, due to a defect in material or workmanship, Dacor will remedy it without charge to you. All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.) to the product or included accessories must be reported to Dacor within 60 days of the original purchase date to qualify for warranty coverage. Consumable parts such as filters and light bulbs are not cov- ered and are the responsibility of the purchaser. LIMITATIONS OF COVERAGE Service will be provided by a Dacor designated service com- pany during regular business hours. Please note service pro- viders are independent entities and are not agents of Dacor. Dealer display and model home display products with a pro- duction date greater than 5 years, products sold “As Is,” and products installed for non-residential use, which include but are not limited to religious organizations, fire stations, bed and breakfast and spas carry a one year parts warranty only. All delivery, installation, labor costs and other service fees are the responsibility of the purchaser. Warranty will be null and void on product that has altered, defaced, or missing serial numbers and tags. The owner must provide proof of purchase or closing state- ment for new construction upon request. All Dacor products must be accessible for service. *Warranty is null and void if non-CUL approved product is transported from the U.S. OUTSIDE THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA, AND CANADA: LIMITED FIRST YEAR WARRANTY If your Dacor product fails to function within one year of the original date of purchase due to a defect in material or workmanship, Dacor will furnish a new part, F.O.B. factory to replace the defective part. All delivery, installation, labor costs, and other service fees are the responsibility of the purchaser. What Is Not Covered • Slight color variations may be noticed because of differ- ences in painted parts, kitchen lighting, product place- ment, and other factors; this warranty does not apply to color variation. • Service calls to educate the customer on proper use and care of the product. • Service fees for travel to islands and remote areas, which include but are not limited to, ferries, toll roads or other travel expenses. • Consequential or incidental damage, including but not limited to food or medicine loss, time away from work or restaurant meals. • Failure of the product when used for commercial, busi- ness, rental or any application other than for residential consumer use. • Failure of the product caused by improper product instal- lation. • Replacement of house fuses, fuse boxes or resetting of circuit breakers. • Damage to the product caused by accident, fire, flood, power interruption, power surges or other acts of God. • Liability or responsibility for damage to surrounding property including cabinetry, floors, ceilings and other structures or objects around the product. • Breakage, discoloration, or damage to glass, metal sur- faces, plastic components, trim, paint or other cosmetic finish caused by improper usage, care, abuse, or neglect. Out of Warranty Should you experience a service issue beyond the standard warranty period, please contact us. Dacor reviews each issue and customer concern to provide the best possible solution based on the circumstances. THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRAN- TIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS AND EXPENSES, INCLUDING ATTORNEY’S FEES, FROM THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER FOR RESALE. Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of inconsequential damages, therefore the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Warranty 8 fold here DACOR ATTN WARRANTY PROCESSING DEPT PO BOX 90070 CITY OF INDUSTRY CA 91715-9907 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA POSTAGE WILL BE PAID BY ADDRESSEE Please visit dacor.com to activate your warranty online. Thank you very much for your assistance. The information you have provided will be extremely valuable in helping us plan for the future and in giving you the support you deserve. Website: dacor.com/customer-care/contact-us Customer Assurance: 833-353-5483WARRANTY INFORMATION IMPORTANT: Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more than one Dacor product, please return all forms in one envelope, or activate the warranty online for each product. Please be assured that Dacor will never sell your name or any information on this form for mailing-list purposes, as we do not consider it a proper way of expressing our gratitude for your having chosen Dacor products for your kitchen! Owner Last Name (please print) First Middle Init. Street City State Zip Purchase Date Email Phone Dealer City State Zip Your willingness to take a few seconds to complete the section below will be sincerely appreciated. Thank you. 1. How were you first exposed to Dacor products? (Please check one.) □ A. T.V. Cooking Show □ F Builder □ B. Magazine □ G. Architect/Designer □ C. Appliance Dealer Showroom □ H. Another Dacor Owner □ D. Kitchen Dealer Showroom □ I. Model Home □ E. Home Show □ J. Other 2. Where did you buy your Dacor appliances? □ A. Appliance Dealer □ D. Builder □ B. Kitchen Dealer □ E. Other □ C. Builder Supplier 3. For what purpose was the product purchased? □ A. Replacement only □ C. New Home □ B. Part of a Remodel □ D. Other 4. What is your household income? □ A. Under $75,000 □ D. $150,000 – $200,000 □ B. $75,000 – $100,000 □ E. $200,000 – $250,000 □ C. $100,000 – $150,000 □ F. Over $250,000 5. What other brands of appliances do you have in your kitchen? A. Cooktop C. Dishwasher B. Oven D. Refrigerator 6. Would you buy or recommend another Dacor product? □ Yes □ No Comments


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