CRESTRON TSW-1060 (01) PDF MANUAL


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PDF Content Summary: TSW-560/TSW-760/TSW-1060 5", 7", and 10.1" Touch Screens Supplemental Guide Crestron Electronics, Inc. Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these Agreements can be found on the Crestron website at crestron.com/legal/software_license_agreement. The product warranty can be found at crestron.com/warranty. The specific patents that cover Crestron products are listed at crestron.com/legal/patents. Certain Crestron products contain open source software. For specific information, please visit crestron.com/opensource. Crestron, the Crestron logo, Crestron Fusion, Crestron Toolbox, and Rava are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Active Directory is either a trademark or a registered trademark of Microsoft Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography. This document was written by the Technical Publications department at Crestron. ©2018 Crestron Electronics, Inc. Contents Access the Setup Screens 1 Configure the Touch Screen 3 Ethernet Setup .............................................................................................................. 3 IP Table Setup............................................................................................................... 5 Audio Setup................................................................................................................... 7 Display Setup ................................................................................................................ 8 Standby Timeout ......................................................................................................... 10 Diagnostics.................................................................................................................. 11 Test Patterns......................................................................................................... 12 Touch Test............................................................................................................ 12 Mic Test ................................................................................................................ 13 LAN Test............................................................................................................... 14 Keypad Test.......................................................................................................... 15 Rava Test.............................................................................................................. 16 RTSP Test............................................................................................................. 17 About .......................................................................................................................... 18 Configuration via Web Interface 19 Actions Menu .............................................................................................................. 20 Reboot.................................................................................................................. 20 Restore ................................................................................................................. 20 Firmware Upgrade ................................................................................................ 21 Download Logs..................................................................................................... 21 Save Changes....................................................................................................... 21 Revert ................................................................................................................... 21 Upload User Project.............................................................................................. 22 Status.......................................................................................................................... 22 Device................................................................................................................... 23 Network ................................................................................................................ 23 Control System ..................................................................................................... 24 Settings ....................................................................................................................... 25 System Setup ....................................................................................................... 25 Audio .................................................................................................................... 29 Cloud Settings ...................................................................................................... 30 Configure Date/Time ............................................................................................. 30 Authentication Management ................................................................................. 31 802.1x Configuration............................................................................................. 38 Control System ..................................................................................................... 40 Zoom Rooms ........................................................................................................ 41 Supplemental Guide – DOC. 7927F Contents • i Connecting to Crestron XiO Cloud Service 45 Claim a Single Device .................................................................................................. 45 Claim Multiple Devices................................................................................................. 46 ii • Contents Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Access the Setup Screens The setup screens enable basic configuration prior to regular operation of the Crestron® TSW-560, TSW-760, and TSW-1060 touch screens. To display the main setup screen, touch the display screen while applying power to the touch screen. The Crestron TSW-560, TSW-760, and TSW-1060 are functionally similar. For simplicity within this guide, the term “touch screen” is used except where noted. NOTE: The Crestron TSW-560P 5" portrait touch screen provides the same setup screens that are described in this guide, but the appearance and layout of the screens have been modified for portrait orientation. NOTE: If no project has been loaded or if an invalid project has been loaded, the touch screen defaults to the main setup screen. During regular operation of the touch screen, there are four methods for accessing the setup functions: Place a button on the project main page, and assign the reserved join number (17242) that activates setup. Tap the hard keys labeled below as 1, 2, 3, and 4 in sequence twice (tap 1, 2, 3, 4, 1, 2, 3, 4) within a 5-second period. Place five fingers on the display and hold for 15 seconds. Enter the IP address of the touch screen into a web browser. Touch Screen Hard Key Assignment Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 1 NOTE: The hard key button assignment for the TSW-560P differs from the illustration on the previous page. For more information, refer to "Access the Setup Screens" in the TSW-560P DO Guide (Doc. 7973) at crestron.com/manuals. The main Setup screen is displayed (TSW-760 shown). TSW 760 Setup Screen The Setup screen provides buttons for Ethernet setup, IP table setup, audio setup, display setup, standby timeout, and diagnostics. There is also a button to toggle system messages on or off, and an About button provides information about the touch screen. Additionally, the screen displays the IP address, the hostname, and the MAC address of the touch screen. The functions of each button are detailed in the following pages of this guide. NOTE: A toolbar is present on the bottom of all setup screens. The toolbar provides a gear button ( ) that can be tapped to return to the Setup screen and a Save & Exit button that can be tapped to save all settings, to exit the setup screens, and to return to the main project. 2 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Configure the Touch Screen Ethernet Setup On the Setup screen, tap Ethernet Setup to display the Ethernet Setup screen. Ethernet Setup Screen Use the Ethernet Setup screen to view the touch screen’s MAC and IP addresses, subnet mask, default router, primary and secondary DNS, hostname, and domain. This screen also contains a Link indicator to show the status of the Ethernet connection. (Green indicates that the Ethernet connection is active.) DHCP can be enabled or disabled by tapping On or Off under DHCP Enable. When DHCP is off, a Set Static IP Address Settings button provides access to controls that allow these settings to be edited. To change to a static IP address, tap Off under DHCP Enabled, and then tap Set Static IP Address Settings to display the Static IP Ethernet Setup screen. NOTE: DHCP is enabled by default. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 3 Static IP Ethernet Setup Screen To edit the static IP address, the static subnet mask, the static default router, the preferred DNS, or the alternate preferred DNS, tap the text field underneath the setting name. The on-screen numeric keypad (not shown) opens. • Use the keypad to make the new entry. • Tap the clear button ( ) in the text field to clear any previous entry. • Tap the delete button ( ) to delete the last digit. • Tap Save to save a new entry or tap < Cancel to discard any changes. The display returns to the Static IP Ethernet Setup screen. After new settings have been saved, tap Apply Changes on the Static IP Ethernet Setup screen to apply the new settings and to stay in setup mode. Tap Reboot to exit setup mode and to reboot the touch screen. • If no changes are made, tap < Back to return to the Ethernet Setup screen. • Tap < Back again to return to the Setup screen. 4 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F

IP Table Setup On the Setup screen, tap IP Table Setup to display the Ethernet Setup - IP Table screen. Ethernet Setup - IP Table Screen Use the Ethernet Setup - IP Table screen to view and edit up to four IP table settings, each of which has an Online indicator. (Green indicates that the IP address is online.) To add or edit an entry, tap the Add/Edit button to its left. The Ethernet Setup - Edit IP Table screen is displayed. Ethernet Setup - Edit IP Table Entry Screen Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 5 On the Ethernet Setup - Edit IP Table screen, tap the text field below CIP ID to display the on-screen hex keypad. On-Screen Hex Keypad • Use the keypad to make the new entry. • Tap the clear button ( ) in the text field to clear any previous entry. • Tap the delete button ( ) to delete the last digit. • Tap Save to save a new entry or tap < Cancel to discard any changes. The display returns to the Ethernet Setup - IP Table screen. On the Ethernet Setup - Edit IP Table screen, tap the text field below IP Address / Hostname to display the on-screen keyboard. On-Screen Keyboard 6 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F

• Use the keyboard to make the new entry. • Tap the clear button ( ) in the text field to clear any previous entry. • Tap the delete button ( ) to delete the last digit. • Tap Save to save a new entry or tap < Cancel to discard any changes. The display returns to the Ethernet Setup - IP Table screen. On the Ethernet Setup - IP Table screen, tap Save to save the current entry or Delete to clear it. If no changes are made, tap < Back to return to the Ethernet Setup screen. • Tap < Back again to return to the Setup screen. Audio Setup On the Setup screen, tap Audio Setup to display the Audio Setup screen. Audio Setup Screen Use the Audio Setup screen to control the volume, media volume, and beep volume settings for the touch screen: NOTE: The Media Volume controls adjust the H.264 streaming media level in relation to the Volume controls. • Volume: Tap the up and down arrows to raise or lower the master volume of the touch screen, from 0 to 100%. Tap Mute On or Mute Off to mute or unmute the master volume. Tap Test to play a test recording at the current volume level. • Media Volume: Tap the up and down arrows to raise or lower the media volume of the touch screen, from 0 to 100%. Tap Mute On or Mute Off to mute or unmute the media volume. • Beep Volume: Tap the up and down arrows to raise or lower the beep volume of the touch screen, from 0 to 100%. Tap Beep On or Beep Off to turn the beep volume on or off. Tap < Back to return to the Setup screen. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 7 Display Setup On the Setup screen, tap Display Setup to display the Display Setup screen. Display Setup Screen Use the Display Setup screen to adjust the LCD display and the key backlight settings. The following settings can be adjusted for the LCD (screen) display: • Tap the up and down arrows under Brightness to raise or lower the brightness level of the LCD display, from 0 to 100%. • Tap On or Off under Auto Brightness to turn auto brightness on or off on the display. • Tap the left and right arrows to adjust the LCD ALS (ambient light sensor) threshold value for switching between high and low auto-brightness presets, from 0 to 100%. The following settings can be adjusted for the hard key backlight: • Tap Enabled or Disabled under Hard Key Backlight to enable or disable the hard key backlight. • Tap the up and down arrows under Brightness to raise or lower the brightness of the hard key backlight. • Tap On or Off under Auto Brightness to turn auto brightness on or off for the backlight. • Tap On or Off under Hard Key Wakes LCD to turn waking the LCD display on or off by tapping a hard key. • Tap the left and right arrows to adjust the hard key ALS (ambient light sensor) threshold value for switching between high and low auto-brightness presets, from 0 to 100%. Tap H/M/L Settings to access the Display High / Medium / Low Settings screen, which can be used to adjust touch screen brightness values. 8 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Display High / Medium / Low Settings Screen • Tap the up and down arrows to raise or lower the values of the high, medium, and low brightness settings for the LCD display and the key backlight, from 0 to 100%. • Tap Low, Med, or High to set the brightness level to low, medium, or high, respectively, for the LCD display and the key backlight. • Tap < BACK to return to the Display Setup screen. Tap Presets to access the Display High / Low Settings screen, which can be used to adjust touch screen auto-brightness threshold values. Display High / Low Settings Screen • Tap the up and down arrows to raise or lower the auto-brightness preset values for the LCD display and the key backlight, from 0 to 100%. • Tap < Back to return to the Display Setup screen. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 9 Standby Timeout On the Setup screen, tap Standby Timeout to display the Standby Timeout screen. Standby Timeout Screen Use the Standby Timeout screen to adjust the touch screen's standby timeout duration. Tap the up and down arrows to increase or decrease the standby timeout duration, from 0 to 120 minutes. Tap Screen Saver Options to display the Standby Screensaver screen. Standby Screensaver Screen Use the Standby Screensaver screen to adjust settings for the digital clock screensaver, which can be displayed during standby timeout mode. • Tap On or Off next to Enabled to turn the digital clock screensaver on or off during standby timeout. 10 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F • Tap On or Off next to 24 Hour to turn 24-hour time format on or off for the digital clock. • Tap the up and down arrows to increase or decrease the screen saver brightness value, from 0 to 100%. Tap < Back to return to the Standby Timeout screen. Tap < Back again to return to the Setup screen. Diagnostics On the Setup screen, tap Diagnostics to display the Diagnostics screen. Diagnostics Screen The Diagnostics screen displays the touch screen's CPU temperature and available memory, and it provides buttons to open various test screens. The test screens are explained in the sections that follow. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 11

Test Patterns On the Diagnostics screen, tap Test Patterns to display the Test Pattern Diagnostics screen. Test Pattern Diagnostics Screen Use the Test Pattern Diagnostics screen to display any of the available test patterns. Tap one of the buttons on the screen to display its respective test pattern. Tap < Back to return to the Diagnostics screen. Touch Test On the Diagnostics screen, tap Touch Test to display the touch test screen. Touch Test Screen 12 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F

Use the touch test screen to test the touch functionality of the display. When a location button is tapped, its respective indicator lights on the screen. Tap Return to return to the Diagnostics screen. Mic Test On the Diagnostics screen, tap Mic Test to begin a microphone test. Mic Test Screen During a microphone test, the built-in microphones record sound for five seconds and then play the sound back to confirm that they are functioning. This test is performed twice: The first test records and plays sound back from the left microphone, and the second test records and plays sound back from the right microphone. When the second playback is finished, the display automatically returns to the Diagnostics screen. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 13 LAN Test On the Diagnostics screen, tap LAN Test to display the Ethernet Diagnostics screen. Ethernet Diagnostics Screen Use the Ethernet Diagnostics screen to view the touch screen’s MAC and IP addresses, subnet mask, default router, primary and secondary DNS, hostname, and domain. This screen also contains a Link indicator to show the status of the Ethernet connection. (Green indicates that the Ethernet connection is active). Additionally, this screen provides controls to test the connection to the default router. Tap On to begin the test, and tap Off to end the test. Tap < Back to return to the Diagnostics screen. 14 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Keypad Test On the Diagnostics screen, tap Keypad Test to display the Keypad Diagnostics Test screen. Keypad Diagnostics Test Screen Use the Keypad Diagnostics Test screen to test the functionality of the five capacitive hard keys on the front of the touch screen. When one of the hard keys is tapped, its respective indicator lights on the screen. Tap < Back to return to the Diagnostics screen. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 15

Rava Test On the Diagnostics screen, tap Rava Test to display the Rava Diagnostics screen. Rava Diagnostics Screen Use the Rava Diagnostics screen to test using the Rava® SIP Intercom with the touch screen. This screen can be used to call another touch screen that has Rava, to test and configure projects, and to adjust various Rava settings. To place a call, dial the extension of the desired touch screen using the on-screen numeric keypad, and then tap Call. If the intercom works but the project does not, there is an issue with the project; if the intercom does not work, there is an issue with the settings. Tap the Rava Setup button to open a second Rava Settings screen for Rava setup. Rava Settings Screen 16 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F

The Rava Settings screen provides controls to switch between Peer to Peer Mode and SIP Server Mode, and when set to the latter, controls to switch between Normal Mode and Door Mode. Touching the other fields on the screen opens the on-screen keyboard or on-screen numeric keypad as appropriate. When all settings are entered, touch Apply to store them or < Back to ignore any changes. Touching either option returns the display to the Rava Diagnostics screen. Tap < Back again to return to the Diagnostics screen. RTSP Test On the Diagnostics screen, tap RTSP Test to display the RTSP Stream Diagnostics screen. RTSP Stream Diagnostics Screen Use the RTSP Stream Diagnostics screen to test whether Real Time Streaming Protocol (RTSP) is functioning on the touch screen. Tap the text field below H264 Stream Source URL: (Touch to edit) to open the on-screen keyboard (not shown). Enter the URL for an H.264 video stream source, and then tap Save. The video stream is displayed in the lower right portion of the RTSP Stream Diagnostics screen. Tap the up and down arrows on the left side of the screen to raise or lower the volume of the video stream, from 0 to 100%, and tap On or Off under Mute to mute or unmute the volume of the video stream. Tap < Back to return to the Diagnostics screen. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 17 About On the Setup screen, tap About to display the About screen. About Screen Use the About screen to view information about the touch screen, including the currently loaded firmware and the operating system versions. Tap < Back to return to the Setup screen. 18 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Configuration via Web Interface The touch screen can also be monitored and configured using the included web configuration interface. The configuration interface is accessible from a web browser if the IP address of the touch screen is known. To access the configuration interface, perform the following procedure: Open a web browser. Enter the touch screen's IP address into the browser URL field. The touch screen configuration interface loads. NOTE: If authentication is enabled for the touch screen, an administrator username and password must be entered prior to accessing the web configuration interface. For more information on configuring authentication settings for the touch screen, refer to "Authentication Management," starting on page 31. Touch Screen Configuration Interface NOTE: If the native scheduling application has been enabled on the TSW-760 or TSW-1060, the touch screen configuration utility provides additional configuration options for room scheduling. For more information on configuring the scheduling application, refer to "Configuration via Web Interface" in the Crestron Room Scheduling Panels Operations Guide (Doc. 8205) at crestron.com/manuals. The configuration interface provides a Status tab for monitoring touch screen settings and a Settings tab for configuring touch screen settings. The device hostname is displayed at the top left of the page. The Status tab is the default tab that displays, as shown in the image above. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 19 Actions Menu The configuration interface provides an Actions drop-down menu on the top right of the page. The Actions menu can be accessed at any time. Actions Menu NOTE: Once any changes have been made to the configuration, the Actions button changes to a Save Changes button. Click Save Changes to save changes to the configuration settings. If a reboot is required after changes have been saved, a pop-up window displays asking whether the reboot should be performed. Select Yes to reboot the device or No to cancel the reboot. The Actions menu provides the following selections. Reboot Click Reboot to reboot the touch screen (After selecting Reboot, a pop-up window displays confirming whether the touch screen should be rebooted. Select Yes to reboot the device or No to cancel the reboot.) NOTE: Some configuration settings do not take effect until the touch screen has been rebooted. If the touch screen needs to reboot, the configuration interface displays a message indicating that the touch screen must be rebooted for the settings to take effect. Restore Click Restore to restore the touch screen configuration settings to their default values. After Restore is selected, a pop-up window displays confirming whether the application settings should be restored. Select Yes to restore the settings or No to cancel the restore. 20 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Firmware Upgrade Click Firmware Upgrade to upgrade the touch screen firmware manually with a downloaded PUF (package update file). A Firmware Upgrade pop-up window opens for upgrading the firmware. Firmware Upgrade Window Use the following procedure to upload a firmware PUF file through the web configuration interface: Click Browse, and then navigate to the firmware PUF file on the host computer. Select the firmware PUF file, and then click Open. Click Load to load the PUF file to the touch screen. The progress of the upload is shown in the pop-up window. Once the touch screen has completed the firmware upgrade, click OK. Click the x button to close the Firmware Upgrade window at any time during the upgrade process. Clicking the x button before the PUF is uploaded to the touch screen cancels the upgrade. Download Logs Click Download Logs to download the touch screen message logs for diagnostic purposes. The message files download as a compressed .tgz file. Once the compressed file has been downloaded, extract the message log files to view them. Save Changes Click Save Changes to save any changes made to the configuration settings. Revert Click Revert to revert the touch screen back to the last saved configuration settings. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 21 Upload User Project Click Upload User Project to upload a custom user project to the touch screen. A Project Upload pop-up window opens for uploading the user project. Project Upload Window Use the following procedure to upload a custom user project through the web configuration interface: Click Browse, and then navigate to the project .vtz file on the host computer. Select the project .vtz file, and then click Open. Click Load to load the project .vtz file to the touch screen. The progress of the upload is shown in the pop-up window. Once the touch screen has completed the project upload, click OK. Click the x button to close the Project Upload window at any time during the upgrade process. Clicking the x button before the project .vtz file is uploaded to the touch screen cancels the upgrade. Status Click the Status tab on the top left of the configuration interface to display selections for viewing the status of device settings, network settings, and the control system connection. Status Tab Selections Each selection is described in the sections that follow. 22 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F

Device Click the Device tab to display the device settings of the touch screen. Status - Device The following Device settings can be viewed: • Model: The touch screen model name • Firmware Version: The firmware version currently loaded onto the touch screen • Serial Number: The touch screen's serial number Click + More details at the bottom of the Device tab to display an expanded section that shows additional touch screen information (for Crestron internal use only). If + More Details is selected, click - Less details to collapse the section. Network Click the Network tab to view the status of network settings for the touch screen. Status - Network Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 23

The following Network settings can be viewed: • Host Name: The host name of the touch screen • Domain Name: The domain name of the touch screen • DNS Servers: The DNS (domain name server) address used to resolve the touch screen domain name to an IP address • DHCP Enabled: Determines if the IP is static (No) or dynamic (Yes) and the length of time an IP address is assigned • IP Address: The IP address of the touch screen • Subnet Mask: The subnet mask address of the touch screen • Default Gateway: The address of the gateway router • Link Active: Indicates the status of the Ethernet connection (A true message indicates that the Ethernet connection is active, while a false message indicates that the Ethernet connection is inactive.) • MAC Address: The unique MAC (media access control) address of the touch screen For more information about configuring network settings, refer to "Network" on page 27. Control System Click the Control System tab to view the status of the connection between the touch screen and a control system (if applicable). Status - Control System The following Control System settings can be viewed: • IP ID: The IP ID used to connect the touch screen to the control system's IP table • IP Address/Hostname: The hostname or IP address of the connected control system • Port: The port used for the control system connection • Status: The status of the control system connection For more information about configuring a control system connection, refer to "Control System" on page 40. 24 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Settings Click the Settings tab on the top left of the configuration interface to display selections for configuring various touch screen settings. Settings Selections Each selection is described in the sections that follow. System Setup Click the System Setup tab to configure general network and device settings for the touch screen. Settings - System Setup (Continued on following page) Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 25

Settings - System Setup (continued) 26 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F

The following System Setup settings can be configured: Network NOTE: The Domain Name, IP Address, Subnet Mask, and Default Gateway fields are only used if DHCP is set to "Disabled." The following System Setup > Network settings can be configured: • Host Name: Sets the touch screen hostname • Domain Name: Sets the fully-qualified domain name on the network, consisting of the hostname and the DNS suffix • Primary Static DNS: The primary DNS (domain name server) address used to resolve the touch screen domain name to an IP address • Secondary Static DNS: The secondary DNS address used to resolve the touch screen domain name to an IP address if the primary DNS fails • DHCP: Enables or disables using DHCP (Click the DHCP button to toggle between enabling and disabling DHCP. If DHCP is enabled, IP does not function until a reply has been received from the server. The touch screen broadcasts requests for an IP address periodically.) • IP Address: Sets the IP address of the touch screen on the network. (Valid IP addresses consist of four octets, 0 to 255, separated by periods.) • Subnet Mask: Sets the subnet mask address of the touch screen on the network • Default Gateway: Sets the gateway router address on the network Device Display • LCD o Auto Brightness: Turns automatic brightness control on or off for the touch screen LCD o ALS Threshold Value: If Auto Brightness is enabled, sets the ALS (ambient light sensor) threshold value for switching between high and low auto brightness presets o Brightness: If Auto Brightness is disabled, sets the touch screen LCD brightness value o Brightness High Preset: Selects the touch screen LCD high brightness preset value o Brightness Medium Preset: Selects the touch screen LCD medium brightness preset value o Brightness Low Preset: Selects the touch screen LCD low brightness preset value Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 27 • Hard Key o Backlight: Enables or disables the hard key backlight on the touch screen o Backlight Brightness: If Backlight is enabled, sets the touch screen hard key backlight brightness value o Backlight Auto Brightness: If Backlight is enabled, enables or disables automatic brightness control for the hard key backlight o ALS Threshold Value: If Backlight and Backlight Auto Brightness are enabled, sets the touch screen hard key ALS threshold value for switching between high and low auto-brightness presets o Backlight High Preset: Selects the hard key backlight high brightness preset value o Backlight Medium Preset: Selects the hard key backlight medium brightness preset value o Backlight Low Preset: Selects the hard key backlight low brightness preset value o Wakes LCD: Turns the ability to tap the hard keys to wake the LCD display on or off • Screensaver and Standby o Standby Timeout: Sets the touch screen's standby timeout duration, in minutes o Enable Screensaver: Enables or disables displaying a screensaver on the touch screen o Enable 24 Hour Digital Clock: If Enable Digital Clock is enabled, enables or disables displaying the digital clock screensaver in 24-hour time format o Brightness: Sets the screensaver brightness value • Miscellaneous o Project Type: Sets whether the touch screen displays a custom user project or the native scheduling application (Refer to the Crestron Room Scheduling Panels Operations Guide (Doc. 8205) for more information about configuring the scheduling application). o Language: Selects the primary language of the touch screen Fusion Cloud NOTE: If connecting to a Crestron Fusion® software on-premises server, connections are made using either traditional (outbound) or inbound communications. For more information, refer to the Crestron Fusion 10 On-Premises Software Getting Started Guide (Doc. 7685) at crestron.com/manuals. • Fusion Cloud Settings o Fusion Cloud: Enables or disables a connection between the touch screen and a Crestron Fusion server o Fusion Cloud Url: Sets the URL used to connect the touch screen with a Crestron Fusion server 28 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Audio Click the Audio-Video tab to configure various audio settings for the touch screen. Settings - Audio The following Audio > Device Audio settings can be configured: NOTE: The Media Volume setting adjusts the H.264 streaming media level in relation to the Panel Volume setting. • Panel Mute: Mutes or unmutes the touch screen master volume (Click the Panel Mute button to toggle between muting and unmuting the master volume.) • Panel Volume: If Mute is turned off, sets the touch screen master volume level, from 0 to 100% • Media Mute: Mutes or unmutes the touch screen media volume (Click the Media Mute button to toggle between muting and unmuting the media volume.) • Media Volume: If Media Mute is turned off, sets the touch screen media volume level, from 0 to 100% • Beep Enabled: Turns the touch screen beep volume on or off (Click the Beep Enabled button to toggle between enabling and disabling the beep volume.) • Beep Volume: If Beep Enabled is turned on, sets the touch screen beep volume level, from 0 to 100% Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 29 Cloud Settings Click the Cloud Settings tab to configure a connection between the touch screen and the Crestron XiO Cloud service. The default setting is Cloud Configuration Service Connection enabled. NOTE: The minimum firmware version required for the touch screen support of this feature is 2.000.0051. Settings - Cloud Settings Click the Cloud Configuration Service Connection button to enable or disable a connection between the touch screen and the Crestron XiO Cloud service. For more information on connecting to the Crestron XiO Cloud service, refer to “Connecting to Crestron XiO Cloud Service” on page 45. Configure Date/Time Click the Configure Date/Time tab to configure date and time settings for the touch screen. Settings - Configure Date/Time The following Configure Date/Time settings can be configured: Time Synchronization • Enable Time Synchronization: Turns using SNTP (Simple Network Time Protocol) to synchronize time to set the date and time on or off (Click the Enable Time Synchronization button to toggle between turning time synchronization on or off.) • Time Server: Sets the SNTP server used to synchronize the date and time for the touch screen After an SNTP server has been entered in the Time Server text box, click Synchronize Now to synchronize the touch screen date and time with the SNTP server. Time synchronization can take up to two minutes to complete. 30 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Time Configuration • Time Zone: If Enable Time Synchronization is set to Off, selects the time zone of the touch screen • Time(24hr Format): If Enable Time Synchronization is set to Off, sets the time for the touch screen, in 24-hour format. • Date: If Enable Time Synchronization is set to Off, sets the date for the touch screen (Use the pop-up calendar window to select the day, month, and year.) Authentication Management Click the Authentication Management tab to configure authentication management for touch screen users and groups and to allow different levels of access to touch screen functions. Settings - Authentication Management Click the Enable Authentication button to toggle between turning authentication on or off on the touch screen. (Authentication is disabled by default.) When authentication is turned on, the web configuration interface prompts the user to enter a new administrator username and password. After rebooting the touch screen, this username and password must be entered to access the web configuration utility or to access the touch screen through Crestron Toolbox™ software. CAUTION: Do not lose the administrator username and password, as the touch screen must be restored to factory defaults to reset the username and password. Use the following Authentication Management settings to add, delete, and edit touch screen users and groups. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 31 Current User Click the Current User tab to view and edit information for the current touch screen user. Authentication Management - Current User The following settings for the current user can be viewed: • Name: Displays the chosen username • Access Level: Displays the access level granted to the current user (Administrator, Programmer, Operator, User, or Connect) • Active Directory User: Displays whether the current user is authenticated using Active Directory® software. NOTE: A user must be added to an Active Directory group to be selected as an Active Directory user. For more information, refer to "Groups" on page 36. • Groups: Displays any groups that contain the active user To change the password for the current user, click Change Current User Password. The Change Password pop-up window opens. Change Password Window Type a new password in the Password field, and then retype the password in the Confirm Password field. Then, tap OK to save the new password or Cancel to cancel the password change. 32 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Users Click the User tab to view and edit settings for touch screen users. Authentication Management - Users Type a search term into the Search Users text field to search for and display users that match the search criterion. If the listed users span across multiple pages, navigate through the users by clicking a page number or by using the left or right arrows at the bottom of the page to move forward or backward through the pages. Additionally, each page can be set to display 5, 10, or 20 users by using the drop-down menu to right of the navigation arrows. Touch screen users are listed in table format. The following information is provided for each touch screen user: • User Name: Displays the chosen username • AD User: Displays whether the current user is authenticated using Active Directory NOTE: A user must be added to an Active Directory group to be selected as an Active Directory user. For more information, refer to "Groups" on page 36. Additionally, the following actions can be performed for each user with the options provided in the Actions column for that user. Click the information button ( ) in the Actions column to view information for the selected user. The User Details pop-up window opens. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 33 User Details Window The following information is provided for the selected user: • Name: Displays the chosen username • Active Directory User: Displays whether the user is part of an Active Directory group • Groups: Displays any groups that contain the user Click OK to return to the Authentication Management > Users settings. Click the edit button ( ) in the Actions column to edit settings for the selected user. The Update User pop-up window opens. Update User Window The following Update User settings can be configured or viewed: • Name: Displays the chosen username • Password: Sets a new password for the user • Confirm Password: Confirms the password set using the Password field • Groups: Adds the user to one or more groups (For more information about creating groups, refer to "Groups" on page 36.) • Active Directory User: Turns whether the user is authenticated using Active Directory on or off NOTE: A user must be added to an Active Directory group to be selected as an Active Directory user. Click OK to save any changes and to return to the Authentication Management > Users settings. Click Cancel to cancel the changes. 34 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Click the trashcan icon ( ) in the Actions column to delete a user. A pop-up window displays with a "Are you sure you want to delete [username] user?" dialogue, where "username" is the selected user. Click Yes to delete the user or No to cancel the deletion. Click Create User to create a new touch screen user. The Create User pop-up window opens. Create User Window The following Create User settings can be configured: • Name: Sets the username • Password: Sets a password for the user • Confirm Password: Confirms the password set using the Password field • Groups: Adds the user to one or more groups • Active Directory User: Turns whether the user is authenticated using Active Directory on or off NOTE: A user must be added to an Active Directory group to be selected as an Active Directory user. Click OK to save any changes and to return to the Authentication Management > Users settings. A growl notification displays stating that the group was created successfully. Click Cancel to cancel the changes. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 35 Groups Click the Groups tab to view and edit settings for touch screen groups. Touch screen groups allow users to be grouped by access level and Active Directory authentication. Authentication Management - Groups Type a search term into the Search Groups text field to search for and display groups that match the search criterion. If the listed groups span across multiple pages, navigate through the groups by clicking a page number or by using the left or right arrows at the bottom of the page to move forward or backward through the pages. Additionally, each page can be set to display 5, 10, or 20 groups by using the drop-down menu to right of the navigation arrows. Touch screen groups are listed in table format. The following information is provided for each touch screen group: • Group Name: Displays the name of the touch screen group • AD Group: Displays whether the group requires authentication using Active Directory. NOTE: Active Directory provides an additional layer of authentication for touch screen groups and users. Active directory group and user names are stored in the touch screen console along with a unique SID (security identifier). When an Active Directory user attempts to authenticate against the console, the console uses the credentials provided by the user to authenticate against Active Directory. If the Active Directory authentication is successful, Active Directory queries the console for the user or group's SID. The user is granted access to the touch screen only if at least one SID match is found. • Access Level: Displays the access level granted to user in the group (Administrator, Programmer, Operator, User, or Connect) Additionally, the following actions can be performed for each group with the options provided in the Actions column for that group. 36 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Click the information button ( ) in the Actions column to view information for the selected group. The Group Details pop-up window opens. Group Details The following information is provided for the selected group: • Name: Displays the name of the group • Access Level: Displays the access level of the group and its users • Active Directory Group: Displays whether the group is an Active Directory group Click OK to return to the Authentication Management > Groups settings. Click the trashcan icon ( ) in the Actions column to delete a group. A pop-up window displays with a "Are you sure you want to delete [group name] group?" dialogue, where "group name" is the selected group. Click Yes to delete the group or No to cancel the deletion. Click Create Group to create a new touch screen group. The Create Group pop-up window opens. Create Group Window The following Create Group settings can be configured: • Name: Sets the name for the group • Access Level: Sets the access level of the group and its users • Active Directory Group: Turns setting the group as an Active Directory group on or off (Click the Active Directory Group On/Off button to toggle between enabling and disabling the group as an Active Directory group.) Click OK to save any changes and to return to the Authentication Management > Groups settings. A growl notification displays stating that the group was created successfully. Click Cancel to cancel the changes. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 37 802.1x Configuration Click the 802.1x Configuration tab to configure IEEE 802.1x network authentication for touch screen security. Settings - 802.1x Configuration The following 802.1x Configuration settings can be configured: • IEEE 802.1x Authentication: Enables or disables using 802.1x authentication for the touch screen (Click the IEEE 802.1x Authentication button to toggle between enabling and disabling 802.1x authentication.) • Authentication Method: Selects the 802.1x authentication method (EAP-TLS Certificate or EAP MSCHAP V2- password) • Domain: If EAP MSCHAP V2- password is selected for Authentication Method, sets the domain name required for authentication • Username: If EAP MSCHAP V2- password is selected for Authentication Method, sets the username required for authentication • Password: If EAP MSCHAP V2- password is selected for Authentication Method, sets the password required for authentication 38 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F • Enable Authentication Server Validation: Enables or disables server validation when using 802.1x authentication for increased security (Click the Enable Authentication Server Validation button to toggle between enabling and disabling server validation.) • Select Trusted Certificate Authoritie(s): Selects trusted CAs (Certificate Authorities) to use for server validation: o Click the check box to the left of a CA to select it as a trusted CA. o Type a search term into the text field at the top of the CA menu to search for and display CAs that match the search criterion. o Click the check box to the left of the text field at the top of the CA menu to select all listed CAs as trusted CAs. Click Manage Certificates at the bottom of the 802.1x Authentication section to add or remove CAs from the CA menu. The Manage Certificates pop-up window displays. Manage Certificates Window - Root Tab Use the tabs near the top of the page to switch between the different types of CAs (Root, Intermediate, Machine, or Web Server). Type a search term into the Search… text field to search for and display CAs that match the search criterion. If the listed CAs span across multiple pages, navigate through the available CAs by clicking a page number or by using the left or right arrows at the bottom of the page to move forward or backward through the pages. CAs are listed in table format, and the following information is provided for each type of CA: • Name: The name of the CA • Expiry Date: The date and time that the CA is set to expire Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 39 CAs can be deleted by clicking the trashcan button ( ) in the Actions column of the CA menu. A pop-up window displays with a "Are you sure you want to delete this certificate? [Certificate Name]?" dialogue, where "Certificate Name" is the selected CA. Click Yes to delete the certificate or No to cancel the deletion. Click Add [Type] Certificate to add a CA of the chosen type (Root, Intermediate, Machine, or Web Server) to the CA menu. The Add Certificate pop-up window opens. Add Certificate Window Use the following procedure to upload a custom user project through the web configuration interface: Click Browse, and then navigate to the CA file on the host computer. Select the CA file, and then click Open. Click Load to load the CA file to the touch screen. The progress of the upload is shown in the pop-up window. Once the touch screen has completed the upload, click OK. Click the x button to close the Add Certificate window at any time during the upload process. Clicking the x button before the CA file is uploaded to the touch screen cancels the upload. Click the x button to close the Manage Certificates window and to return to the main 802.1x Authentication settings. Control System Click the Control System tab to configure a connection between a control system and the touch screen. Settings - Control System 40 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F

The following Control System settings can be configured: • Encrypt Connection: Turns setting an encrypted connection between a control system and the touch screen on or off (Click the Encrypt Connection button to toggle between enabling and disabling an encrypted connection to the control system.) • Control System Username: If Encrypt Connection is turned on, sets a username for accessing the encrypted connection to the control system • Control System Password: If Encrypt Connection is turned on, sets a password for accessing the encrypted connection to the control system • Confirm Password: Confirms the password entered in the Password field • IP ID: Sets the IP ID used to connect the touch screen to the control system's IP table • IP Address/Hostname: Sets the IP address of the control system Zoom Rooms Click the Zoom Rooms tab to view and modify the status of the touch screen display. Options are the user project or Zoom Room Mode. The user project is the default setting; Zoom Room Mode is disabled. NOTE: The minimum firmware version required for the touch screen support of this feature is 2.001.0020.001. Settings – Zoom Rooms Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 41

NOTE: A device reboot is required after enabling Zoom Room Mode and Zoom Room Page Flip. Click OK on the pop-up window to begin the reboot. The following Zoom Rooms settings can be configured: • Zoom Room Mode: Enables or disables Zoom Room Mode on the touch screen • Zoom Room Page Flip: Enables or disables the user’s ability to toggle between the Zoom Room App and the user project • Time Out Control: Enables or disables an automatic page flip to either the Zoom Room App or the user project after a specified flip back time (Choose one of three settings.) o Disabled: Disables the automatic page flip o Enable Project Flip: Enables the automatic page flip to the user project until the home button (second hard key from top right) is pressed o Enable Zoom Flip: Enables the automatic page flip to the Zoom Room App until the home button (second hard key from top right) is pressed • Flip Back Time: Selects the time (in minutes) for enabling the automatic page flip After enabling Zoom Room Mode for the first time, the touch screen provides a means to connect to the Zoom Rooms PC. Obtain Zoom account login information from the user’s IT (Information Technology) department. There are two ways to access the Zoom account. Tap the upper left corner (Sign In or Pairing) to toggle between the options. a. Enter the pairing code (supplied by IT). 42 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F b. Enter the email address and password (supplied by IT). Tap Sign In. Tap the name of the conference room from the list of available conference rooms. Tap Settings from the Zoom Rooms App to display conference room settings. Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 43 Tap Microphone and select an available microphone in the conference room. Tap Speaker and select an available speaker in the conference room. Tap Camera and select an available camera in the conference room. Tap Meet Now to exit. 44 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F Connecting to Crestron XiO Cloud Service The Crestron XiO Cloud service allows all supported Crestron devices across an enterprise to be managed and configured from one central, secure location in the cloud. The Crestron XiO Cloud service can be used to view the status of a device, to configure various device and network settings, to configure licenses, and to update device firmware. The Crestron XiO Cloud service requires devices to be claimed so they can be managed by the service. To claim a single device or multiple devices, perform one of the following procedures. Claim a Single Device 1. Record the MAC address and serial number that are labeled on the shipping box or on a sticker attached to the device. The MAC address and serial number are required to add the device to the Crestron XiO Cloud environment. NOTE: Use the MAC address labelled “MAC Address.” 2. Open a web browser, and log in to the Crestron XiO Cloud service at portal.crestron.io. 3. Click the ENVIRONMENT menu button ( ) to display the Environment menu. Environment Menu 4. Click Claim Device. The Claim Device dialog box is displayed. Claim Device Dialog Box Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 45 Enter the MAC address and serial number recorded in step 1 in the MAC Address and Serial Number fields, respectively. Click Claim. A message indicating a successful claiming displays. NOTE: If an error message displays stating the device does not exist, connect the device to a network that has access to the Internet, wait 15 minutes, and try again. Click X to close the dialog box. The hostname of the claimed device appears in the device tree under the group Unassociated Devices. The device can now be managed or assigned to a group. For information on creating environments, managing devices, and managing users with the Crestron XiO Cloud service, refer to the Crestron XiO Cloud Service User Guide Guide (Doc. 8214) at crestron.com/manuals. Claim Multiple Devices 1. Record all of the MAC addresses and respective serial numbers in a comma delimited, CSV file, and then save it to a location that is accessible to the computer used to access the Crestron XiO Cloud service. The CSV file should be formatted as shown below: CSV File Format MAC Address,Serial Number 00.10.7f.8b.81.b6,17284712 00.10.7f.8b.8c.87,17284570 00.10.7f.96.83.93,1716JBG01207 00.10.7f.96.92.0a,1716JBG01550 00.10.7f.8b.87.c1,17284670 NOTE: MAC addresses and serial numbers are labeled on the shipping box or on a sticker attached to the device. NOTE: Use the MAC address labelled “MAC Address.” 2. Open a web browser, and log in to the Crestron XiO Cloud service at portal.crestron.io. 3. Click the ENVIRONMENT menu button ( ) to display the Environment menu. Environment Menu 46 • TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens Supplemental Guide – DOC. 7927F 4. Click Claim Multiple Devices. The Claim Multiple Devices dialog box is displayed. Claim Multiple Devices Dialog Box 5. Click Choose and select the CSV file created in step 1. 6. Click Claim to claim all of the devices listed in the file. A message indicating the claim status of each device is displayed. NOTE: If an error message displays stating the device does not exist, connect the device to a network that has access to the Internet, wait 15 minutes, and try again. 7. Click X to close the dialog box. The hostnames of the claimed devices appear in the device tree under the group Unassociated Devices. The devices can now be managed or assigned to a group. For information on creating environments, managing devices, and managing users with the Crestron XiO Cloud service, refer to the Crestron XiO Cloud User Guide (Doc. 8214). Supplemental Guide – DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Touch Screens • 47 Crestron Electronics, Inc. Supplemental Guide – DOC. 7927F 15 Volvo Drive, Rockleigh, NJ 07647 (2047265) Tel: 888.CRESTRON 04.18 Fax: 201.767.7576 Specifications subject to crestron.com change without notice.


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