CREDA CRWM1014DG (01) PDF Document

Please read the instruction manual carefully before operating your CREDA CRWM1014DG. Here are the general safety guidelines:

GENERAL SAFETY

• Very young children (0-3 years) should be kept away from the washing machine.

• Young children (3-8 years) should be kept away from the washing machine unless continuously supervised.

• Children from 8 years old and above and persons with reduced physical, sensory or mental capabilities can use this washer only if they are supervised or have been given instructions on safe use and understand the hazards involved.

• Children must not play with the washing machine.

• Cleaning and user maintenance must not be carried out by children without supervision.

• Keep all laundry aids (including detergent, bleach, fabric softener, etc.) out of the reach of children.

The CREDA CRWM1014DG is intended for specific uses to ensure safety and proper functionality:

• CAUTION: The washing machine is not intended to be operated by means of an external switching device, such as a timer, or separate remote controlled system.

• This washer is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, bed & breakfast and other residential environments.

• DO NOT load the washer above the maximum capacity (kg of dry cloth) indicated in the program table.

• This washer is not for professional use.

• DO NOT use the washer outdoors.

• DO NOT use any solvents (e.g. turpentine, benzene), detergents containing solvents, scouring powder, glass or general purpose cleaner, or flammable fluids; do not machine wash fabric that have been treated with solvents or flammable liquids.

To ensure safe operation of your CREDA CRWM1014DG, please adhere to the following precautions:

• DO NOT machine wash fibreglass materials. Small particles may remain in the washer and stick to fabrics in subsequent washes, causing skin irritation.

• REMOVE all objects from pockets such as lighters and matches before washing.

• Make sure there is no water in the drum before opening the door.

• NEVER wash the carpet in the washer.

• Keep pets away from the washer.

• Exercise caution when pumping out hot detergent solution.

• DO NOT fill water during a washing cycle manually.

• Close the loading door correctly. If it is difficult to close, check if the laundry is caught in the door.

• Water may reach very high temperatures during the wash cycle. DO NOT reach into the washer if the wash drum is moving.

• DO NOT tamper with the controls.

• NEVER open the door forcibly or use it as a step.

• DO NOT allow anyone to climb, lean or hang on any part of the washer, including any protruding components.

Proper installation of your CREDA CRWM1014DG is crucial for safety and performance. Follow these guidelines:

• The washer must be handled and installed by two or more persons. Use protective gloves to unpack and install.

• The washing machine must be installed and operated in a room with a drain.

• Installation, including water supply and electrical connections, must be carried out by a qualified technician.

• After unpacking, ensure the washer has not been damaged. Store packaging waste (plastic, Styrofoam) out of reach of children.

• Disconnect the washer from the power supply before any installation operation.

• Ensure the power cable is not damaged during installation.

• Only activate the washer after installation is complete.

• DO NOT install the washer where it may be exposed to extreme conditions (e.g., poor ventilation, temperatures below 5°C or above 35°C).

• DO NOT install in a place with caustic or explosive gas (e.g., dust, steam, gas).

• DO NOT install the washer in a bathroom or a very wet room.

• The washer should not be installed outdoors, even if the area is sheltered.

• Ensure the four feet are stable and resting on the floor, adjusted as required and checked with a spirit level.

• Wait a few hours after installation before starting it to allow it to acclimate to the room’s environmental conditions.

• Ensure ventilation openings in the base of the washer are not obstructed by a carpet or other material.

• When moving, do not lift the washer by the knobs or detergent drawer. Lift it by the worktop or top lid. Never rest the door on a trolley during transport.

For safe electrical and water connections for your CREDA CRWM1014DG, follow these instructions:

Transport Bolts:

• The washer is fitted with transport bolts. It is imperative that these are removed before using the machine. After removal, cover the openings with the 4 enclosed plastic caps.

Water Connection:

• Connect the water inlet hose(s) to the water supply in accordance with local water company regulations.

• The supply water pressure must be in the 0.03-1.0 MPa range.

• Use only the new water inlet hose(s) supplied with the washer. Old hoses should not be reused.

Electrical Safety:

• It MUST be possible to disconnect the washer from the power supply by unplugging it or by a multi-pole switch installed upstream of the socket.

• The washer must be earthed in conformity with national electrical safety standards.

• When installed, the mains socket must be within easy reach.

• The maximum current of the washer is 10A. Ensure the power supply system (voltage, current, cable) is applicable.

• You must plug the cable into a socket connected to a reliable earth.

• DO NOT use extension leads, multiple sockets, or adapters.

• DO NOT operate this washer when you are wet or barefoot.

• DO NOT operate this washer if it has a damaged power cable or plug, is not working properly, or has been damaged or dropped. If damaged, it must be replaced by the manufacturer or a qualified person.

• Disconnect the power cord by grasping the plug, not the cord.

The following accessories are included with your CREDA CRWM1014DG appliance:

• Instruction Manual

• Water Inlet Hose

• Wrench

• Cover Caps

The control panel of your CREDA CRWM1014DG has several buttons and a selector knob:

A. Wash Cycle Selector: Turn the knob to the desired setting to select a wash cycle. To switch off the appliance, return the knob to the power symbol.

B. Temperature Button: Press to change the water temperature for the current cycle. The selected temperature will illuminate on the display.

C. Speed Button: Press to change the spin speed of the current cycle. The selected speed will illuminate on the display. To activate the child lock, press and hold this button for 3 seconds.

D. Steam Button: Press to set the steam wash cycle.

E. Rinse Button: Press to change the rinse count for the current cycle.

F. Delay End Button: Press to set the wash cycle end time.

G. One Touch Button: Press the one touch button to activate the intelligent washing cycle.

H. Start/Pause Button: Long press to start the wash cycle. Once the cycle has started, long press again to pause it. To resume a paused cycle, long press the button again.

Cancelling the Buzzer: Press and hold the Speed button and the One Touch button at the same time for at least 3 seconds to cancel the buzzer for the active cycle.

The digital display on your CREDA CRWM1014DG shows important information about the wash cycle using various symbols and numbers:

1. TEMPERATURE: When a program is selected, the default temperature value appears. You can change it by pressing the temperature button. If all temperature values are off, the appliance is using cold water.

2. SPINNING SPEED: When a program is selected, the default spinning speed appears. You can change it by pressing the speed button. If all speed values are off, it indicates the final drain process is complete.

3. DOOR LOCK: A lit symbol indicates the door is locked. Wait until this symbol turns off before opening the door.

4. CHILD LOCK: A lit symbol indicates the child lock function is activated, and the control panel is locked (except for the OFF position).

5. DELAY END: A lit symbol indicates the delay end function is activated. The countdown to the end of the cycle will appear on the display.

6. ONE TOUCH: A lit symbol indicates the one touch wash program is selected.

7. RINSE COUNT: When this symbol is lit, you can select the rinse count, and the selected number of rinses will appear on the display.

8. DIGITAL DISPLAY: This area shows the wash cycle remaining time, the delay end time, the rinse count, or a fault code if an error occurs.

Your CREDA CRWM1014DG features several special wash cycles designed for specific laundry types:

VARIOUS ONE TOUCH CYCLES:

This cycle intelligently detects the weight of the laundry and matches the washing time and temperature accordingly. “Auto” is displayed during the detection stage. You can start this cycle in three ways:

1. When the washer is off, press and hold the one-touch button for at least 3 seconds.

2. When the washer is on, press and hold the one-touch button for at least 3 seconds.

3. When the washer is on, short press the one-touch button, then press the start/pause button.

SPECIAL WASH CYCLES:

• BABY CARE: A cycle designed for dirt typical of children’s garments that also effectively removes any traces of residual detergent.

• DOWN JACKET: For washing single down items (not exceeding 2.0kg), cushions, or clothes padded with goose down. Place items in the drum with edges folded inwards, using no more than 3/4 of the drum’s volume. A liquid detergent is recommended.

• WOOL: A cycle for wool fabrics. Ensure clothes are labeled “machine washable”. After the cycle, remove clothes quickly to avoid deformation. The water temperature should not exceed 40°C. Use a special detergent for wool and do not exceed 1.0 kg of laundry.

DELAY END

The Delay End function allows you to set when you want the wash cycle to finish.

1. After selecting your desired washing program but before pressing start/pause, press the delay end button repeatedly until the desired end time is displayed (e.g., 8h). This can be set in one-hour increments up to 24 hours.

2. The cycle duration is included in the set Delay End time. For example, for a 1hr 30min cycle with an 8h Delay End, the display will show 8h and count down for approximately 6h 30min, then the washing cycle will begin.

CHILD LOCK

This function prevents accidental changes to the washing procedure.

1. During operation, press and hold the SPEED button for 3 seconds to set or cancel the Child Lock function.

2. When set, the indicator light illuminates, the door cannot be opened, and the control panel is locked (all buttons are unresponsive). You can still turn off the machine with the wash cycle selector knob.

3. If the machine is turned off and then on again while Child Lock is active, it will directly run the program it was on before being turned off.

Yes, you can add clothes to your CREDA CRWM1014DG mid-cycle under certain conditions.

1. When the program is running, long press the START/PAUSE button to pause the machine.

2. If the water level or temperature in the drum is not too high, the door lock indicator light will turn off, and the door can be opened.

3. Open the door and add the clothes.

4. After the operation is completed, close the door and long press the START/PAUSE button again to resume the cycle.

NOTE: If the door lock indicator light remains illuminated after pausing, it means the conditions are not safe to open the door (e.g., water level is too high), and the midway clothes filling function cannot be used.

The CREDA CRWM1014DG has an automatic detection system for eccentric (unbalanced) loads. During the spin cycle, if clothes are unevenly distributed, the washer will attempt to level and adjust the clothes until they are evenly distributed before spinning at high speed. If the clothes cannot be evenly distributed within a specified time, the washer will not spin to avoid severe vibration.

If this occurs, you should check if the clothes are knotted or entangled. You may need to pause the machine, reorganize the clothes, and then select the “Spin” program to complete the process. Washing very few items, like a single pair of jeans or a bath towel, may cause the machine to not complete the spinning process due to balance protection. It is recommended to wash large and small clothes together to help them distribute more evenly.

Follow these steps for the physical installation of your CREDA CRWM1014DG:

1. Unpacking:

• Remove the washer from its packaging. To remove the cushion bottom, do not tip the washer on its front. Lay the washer down carefully on its side to remove the carton base.

2. Carrying:

• Tilt the washer backward. One person should hold the protruding part of the top plate from behind, while the other person holds the bottom of the front panel. CAUTION: Never lift the appliance by yourself.

3. Removing Transport Bolts:

• BEFORE FIRST USE, you must remove all 4 transport bolts from the back of the machine using the supplied wrench. These secure the drum during transit and will cause severe vibration and damage if left in.

• Undo the four bolts (A) and remove them.

• Remove the four spacers (B). They will fall to the floor when you tip the machine.

• Insert the four cover caps (C) from the accessories bag into the holes.

4. Location:

• Choose a level and stable area. DO NOT install in a damp area, in direct sunlight, or where temperatures may reach 0°C.

• Ensure there is enough space for ventilation: 3cm or more above, 5cm or more behind, 2cm or more on the left and right sides, and 64cm or more in front.

5. Levelling the Appliance:

• It is very important that the washer is level to prevent vibration. If the floor is uneven, adjust the washer feet.

• Have someone lift the washer slightly to take pressure off a foot to be adjusted. Turn the foot to extend or retract it.

• Extend the feet no more than necessary. The more they are extended, the more vibration will occur.

• Use a spirit level to check it is level side-to-side and front-to-rear.

• Press down on each corner to ensure it doesn’t “wobble”. All feet must press equally against the floor.

• Once level, tighten the locknuts against the washer bottom to lock the feet in place.

CONNECTING THE WATER INLET HOSE

1. Connect one end of the water inlet hose to a cold water tap. Before connecting, run water from the tap until it is perfectly clear. Tighten the hose connection by hand.

2. Connect the other end of the hose to the water inlet valve on the rear of the appliance and tighten by hand.

3. Turn on the tap slowly and check for leaks. DO NOT twist, squash, modify or cut the hose.

CONNECTING THE DRAIN HOSE

The height of the drainage point must be between a minimum of 60cm (24 in) and a maximum of 100cm (39 in) from the floor.

• Standpipe: Attach the drain hose to the elbow support. Insert this section of the hose into the standpipe. Secure the hose with a tie to prevent it from coming out.

• Sink Siphon: Secure the drain hose to the sink siphon spigot using a hose clip (not supplied). Ensure any blanks on the spigot are removed first.

• Wash Basin: Attach the drain hose securely to the wash basin. Ensure there is no stopper in the sink drain and that it is free-flowing. The end of the drain hose must not be submerged in the discharged water.

Proper preparation ensures better washing results and protects both your laundry and your CREDA CRWM1014DG machine.

1. Check for Foreign Objects:

• Remove any loose items or metal objects from the laundry, such as coins, paper-clips, needles, and nails. Make sure you check pockets and cuffs, and close zips and button up items.

2. Use a Net Bag for Small Items:

• Use a net bag or pillow case to wash smaller items such as tights, socks, and lace. Some items are best turned inside out before washing. Wire-cup bras should be in a pillow case securely closed with a zip or button to prevent damage.

3. Sort Laundry:

• Laundry should be sorted according to colour, degree of soiling, and recommended wash temperature.

• Never wash new multi-coloured items together with other items to prevent discolouration.

• Wash white items separately from coloured items.

Sort by Soiling Level:

• LIGHT SOILING: No visible soiling or stains, but may have absorbed some odour.

• NORMAL SOILING: Visible soiling and/or a few light stains (e.g., T-shirts, shirts worn several times).

• HEAVY SOILING: Visible soiling and stains (e.g., kitchen towels, baby bibs, clothes stained with grass or dirt).

Use this table to select the best wash cycle for your laundry on the CREDA CRWM1014DG. (L = Liquid Detergent, P = Powder Detergent, O = Optional, — = No)

Follow these steps to run a wash cycle on your CREDA CRWM1014DG:

IMPORTANT: Before your first load, run a Drum Clean cycle with no laundry. Add 1 to 2 tablespoons of detergent to chamber I.

1. LOAD LAUNDRY: Open the door and load the articles one at a time loosely into the drum, without overfilling. Overloading can result in unsatisfactory washing results and creased laundry.

2. CLOSE DOOR: Ensure no laundry is caught between the door glass and rubber seal. Close the door until you hear it click shut.

3. OPEN WATER TAP: Make sure the washing machine is connected to the water mains and open the tap.

4. SET THE DESIRED PROGRAM: Select the program with the wash cycle selector knob. The display will show the cycle duration and default temperature/spin speed settings.

• 4a. CHANGE TEMPERATURE: Press the temperature button to cycle through settings. When all indicator lights are off, cold wash is selected.

• 4b. CHANGE SPIN SPEED: Press the speed button to cycle through settings. When all indicator lights are off, the spin cycle is turned off.

• 4c. SELECT OPTIONS: Press the button for desired options (e.g., Steam, Extra Rinse). The respective indicator will illuminate.

5. ADD DETERGENT: Pull out the detergent dispenser and add detergent and/or softener to the correct compartments. Do not exceed the Max fill line.

• Compartment 1: Additives (Softener)

• Compartment 2: Powder Detergent

• Compartment 3: Liquid Detergent

6. DELAYING THE END OF A PROGRAM: If desired, set a delayed end time using the “delay end” button before starting.

7. START PROGRAM: Press the START/PAUSE button. The door will lock, and the DOOR LOCK indicator will light up.

CHANGING SETTINGS OF A RUNNING PROGRAM:

1. Press the START/PAUSE button to put the program on pause.

2. Change your settings (e.g., temperature, spin speed), provided the program phase has not already finished.

3. Press the START/PAUSE button again to continue the program.

PAUSING A PROGRAM AND OPENING THE DOOR:

1. Press the START/PAUSE button to pause.

2. If the water level and temperature are not too high, the DOOR LOCK indicator light turns off, and you can open the door to add or remove laundry.

3. Close the door and press START/PAUSE again to proceed with the program.

CANCELLING A RUNNING PROGRAM:

1. Turn the wash cycle selector knob to the OFF position. The washer will stop.

2. If there is water in the drum, the door will remain locked. To unlock it, switch the washer on, select the Spin program, and turn the spin option off by pressing the SPEED button until all speed indicators are off.

3. Press the START/PAUSE button. The water will be emptied, and the door will unlock at the end of this short program.

SWITCHING OFF AFTER A CYCLE:

At the end of a cycle, “End” is shown on the display. The door can only be opened when the DOOR LOCK indicator turns off. Turn the wash cycle selector knob to OFF to switch the washer off. Leave the door slightly ajar to let the interior dry.

Please review this troubleshooting guide before consulting a service agent.

If a fault occurs, your CREDA CRWM1014DG will display a code. Here is what they mean and how to respond:

NOTE: Be sure to check and eliminate the fault cause before pressing the start/pause button again. If the fault code is removed, the washer will continue. If it persists, unplug the power cord and call customer service.

Regular maintenance will keep your CREDA CRWM1014DG in top operating condition. WARNING: Always disconnect the washer from the power outlet prior to cleaning.

• Turn off the water tap after every wash cycle to limit wear on the hydraulic system and prevent leaks.

CLEANING THE APPLIANCE EXTERIOR:

1. Use hot soapy water or a mild (non-abrasive) cleaning agent.

2. Rub dry with a soft towel.

3. Remove residue immediately. Do not use high pressure spray.

DESCALING THE APPLIANCE:

• If you use the correct amount of detergent, descaling is not necessary. If it becomes necessary, follow the descaling product manufacturer’s instructions.

CLEANING THE DRUM:

• Metallic debris left in the drum can cause rust spots. Never use steel wool to remove them. Use a chlorine-free cleaning agent according to the manufacturer’s instructions.

• Always leave the porthole door ajar after use to prevent unpleasant odours.

CHECKING THE WATER INLET HOSE:

• Check the water inlet hose at least once a year. If there are any cracks, it should be replaced immediately. NEVER use a second-hand water inlet hose.

CLEANING THE DETERGENT DISPENSER:

1. Open the detergent dispenser tray fully. Press down on the drawer catch (1) and pull the tray (2) from the washer housing.

2. Remove the liquid detergent cover (3) by grasping it and pulling it upwards.

3. Clean the cover and the dispenser tray under running water, wiping away any residue.

4. Attach the liquid detergent cover and slide the tray back in place securely.

CLEANING THE MESH FILTER:

1. Close the water tap and unscrew the water inlet hose from the tap.

2. Clean the mesh filter at the hose’s end carefully with a fine brush.

3. Now unscrew the inlet hose on the back of the washer by hand. Pull out the mesh filter from the valve on the back of the washer with pliers and carefully clean it.

4. Insert the mesh filter again. Reconnect the hose to the water tap and washer. Open the water tap and check that all connections are tight.

It may be necessary to clean the drain pump if the appliance fails to drain. WARNING: Be aware that water drained from the pump may be hot.

1. If the washer has not drained, try to drain it first. Turn the selector knob to the Spin cycle, press the SPEED button to turn the spin off (all speed lights go out), then press the Start/Pause button. Wait for the cycle to drain the water.

2. Shut off the water tap. Switch the appliance off and unplug the power plug.

3. Open the drain filter cover on the bottom front of the machine.

4. Use the pull-out drain hose located in the pump access to drain the remaining water into a suitable container (up to 20 litres). Pull the sealing cap from the hose, lay the hose over the side of the container, and allow the water to drain. When finished, replace the sealing cap and restore the hose to its storage location.

5. Turn the pump cover counter-clockwise to remove it. A small amount of residual water may flow out. Clean the interior of the pump housing, removing any debris or foreign objects. Check that the impeller at the back of the housing can turn freely.

6. Replace the pump cover by screwing it tightly into position. The handle must be vertical.

7. Close the drain filter cover.