COOKSHACK SM360 (01) PDF MANUAL

COOKSHACK SM360 (01) PDF SUMMARY:

What are the general safety instructions for the Cookshack Smoker Ovens?

This equipment is designed and sold for commercial use only and should be serviced by licensed professionals. A major cause of oven-related fires is failure to maintain required clearances to combustible materials, making proper installation according to the instructions of utmost importance. Keep the oven free from combustible materials and never store or use gasoline in the vicinity. Ensure all switches are in the “OFF” position before plugging into a receptacle. Always disconnect the power when working on or servicing the unit. The oven is equipped with a grounded plug for shock hazard protection and should always be plugged directly into a properly grounded receptacle. Exterior surfaces may be HOT, so ensure all operating personnel are instructed on proper use. Never leave the oven door open while running and never use a high-pressure washer around electrical components.

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What standard equipment is included with the Cookshack smokers?

The standard equipment includes a cookbook, operator’s manual, registration card, wood box, wood box housing, wood box handle, grills, side racks, a spare heating element, a drain pan (except for the SM360), wood chunks, pre-installed casters, and a sauce and spice sample kit. The number of grills, the type of drain pan, the amount of wood chunks, and the type of casters vary depending on the specific model (SM160, SM260, or SM360).

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What are the general installation instructions for the Cookshack smokers?

Local code officials and a commercial kitchen ventilation contractor should be consulted before installation to determine if a permit is needed. The unit must be installed per state and local fire codes and must meet NFPA 96 in the United States. The unit is very heavy, requiring extra care when unloading and moving. Ventilation is required for proper operation.

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What are the location requirements for installing a Cookshack smoker?

Stationary installation should be on a level surface. Keep the smoker oven free from combustible materials, allowing an 18” clearance space, but with a minimum spacing requirement of 6” from combustible material. For non-combustible materials, ensure enough room to open the door for loading and unloading product (SM160- 21”, SM260- 27”, SM360- 48”). A minimum of 1” clearance around all sides is also required.

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What are the venting options for a Cookshack smoker?

A small amount of smoke will escape from the top of the oven and around the door. Three venting methods can be used, and local authorities should be consulted to determine which method meets local codes. The options are: placing the oven under a Class 2 hood; direct venting by suspending a 4” diameter pipe at least 3” above the vent hole on top of the smoker, running outdoors or to an existing hood; or using an optional Smokehood from Cookshack. Cookshack Smokehood part numbers are PA001 for SM160, PA002 for SM260, and PA003 for SM360.

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How do you season a Cookshack smoker?

The interior needs to be “broken in” or seasoned before the first use. Place 2 ounces (1-2 pieces) of wood chunks inside each wood box and insert it between the heating elements. Never place more than 6 ounces of wood in the SM160, 12 ounces in the SM260, or 48 ounces in the SM360. Always insert the wood box in the proper position and let the smoker run without meat for a minimum of 4 hours at 225ºF.

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How do you select wood for a Cookshack smoker?

Start with a small amount of wood and increase as needed to achieve the desired smoky flavor. Personal taste dictates the amount of wood, which varies. Start with two ounces of wood and adjust upward if more smoke flavor is desired. Wood should be used dry, and any fruit or nut hardwood with good flavoring abilities can be used. Popular woods are hickory, mesquite, apple, and cherry, available from Cookshack. Other regional favorites include alder, beech, pecan, maple, oak, buttonwood, and mangrove. Use local woods only if chunks are selected and sized properly.

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What are the general operating instructions for a Cookshack smoker?

The smoker oven is intended for use as a food cooker. While equipped with a HOLD cycle, it was not designed as a warm holding cabinet. Line the bottom of the smoker with heavy-duty aluminum foil, creating a hole for the drain. Cover the heat shield with heavy-duty aluminum foil for easy cleaning. Position the drain pan (provided with SM160 and SM260) beneath the drain hole and the trough drain hole. Insert the wood-filled wood box into its proper position and do not change its position during the cooking cycle. The wood box covers the burner and protects it from grease.

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What are the product loading instructions for a Cookshack smoker?

The maximum cooking capacity per load varies by model: SM160 (120 lbs pork butts, 100 lbs briskets, 50 lbs ribs, 20 whole chickens), SM260 (240 lbs pork butts, 200 lbs briskets, 100 lbs ribs, 40 whole chickens), SM360 (550 lbs pork butts, 500 lbs briskets, 270 lbs ribs, 100 whole chickens). Keep meat approximately 1” from all oven walls. Load less meat on the bottom grill to ensure airflow to the top. Never blanket load the bottom rack. Close the door and latch securely.

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What are the control panel operations for a Cookshack smoker?

Recommended cooking times and temperatures are based on full loads with no holding cycle. Adjust cooking time and temperature for larger or smaller loads, or when adding holding time. An audible signal indicates the cook cycle is complete and the oven is going to the Hold Temperature Mode. Briefly press the corresponding button and press “OK” to see the set smoking temperature, cooking temperature, probe temperature, or holding temperature.

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How do you use the Smoke/Cook Mode (3 stage cooking) on a Cookshack smoker?

Smoke/Cook Mode is for standard operation. Product absorbs more smoke at temperatures of 180°F or below, making 3 stage cooking ideal for increasing smoke flavor. The smoker oven will cook at the set smoking temperature for the set smoking time, then at the set cooking temperature for the set cooking time. The controller then changes to the set holding temperature until manually shut down. The steps are: turn the Main Power Switch ON; press the Power Button; set Mode to “TIMER” by pressing “PROBE” and using the UP or DOWN arrows; press OK; set smoking time and temperature using the SMOKE button and UP/DOWN arrows; press OK after each setting; set cooking time and temperature using the COOK button and UP/DOWN arrows; press OK after each setting; set holding temperature by pressing and holding the HOLD button and using the UP/DOWN arrows; press OK; press START. The oven temperature displayed is the actual air temperature inside the oven.

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How do you use the Cook Mode (2 stage cooking) on a Cookshack smoker?

In COOK MODE, the oven cooks at the set cooking temperature for the set cooking time. The controller then changes to the set holding temperature and remains there until manually shut down. The steps are: turn the Main Power Switch ON; press the Power Button; set Mode to “TIMER” by pressing “PROBE” and using the UP or DOWN arrows; press OK; set smoking time to 00:00 using the SMOKE button and UP/DOWN arrows; press OK; set cooking time and temperature using the COOK button and UP/DOWN arrows; press OK after each setting; set holding temperature by pressing and holding the HOLD button and using the UP/DOWN arrows; press OK; press START. The oven temperature displayed is the actual air temperature inside the oven.

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How do you use the Probe Mode (2 or 3 stage cooking) on a Cookshack smoker?

PROBE MODE is used with the optional meat probe. The oven cooks at the set smoking time and temperature, then at the cooking temperature until the internal temperature of the meat reaches the probe setting. The controller then changes to the set holding temperature and remains there until manually shut down. The steps are: connect the two-pin plug with twist lock into the meat probe connector on the control panel; place the probe through the vent hole (SM160 and SM260) or hinge side of door (SM360) and insert into the largest piece of meat; turn the Main Power Switch ON; press the Power Button; set Probe Mode by pressing “PROBE” and using the UP or DOWN arrows; press OK; set PROBE meat temperature using the UP or DOWN arrows; press OK; if desired, set smoking time and temperature using the SMOKE button and UP/DOWN arrows (or set time to 00:00 to skip this stage); press OK after each setting; set cooking time and temperature using the COOK button and UP/DOWN arrows; press OK after each setting; set holding temperature by pressing and holding the HOLD button and using the UP/DOWN arrows; press OK; press START. The probe temperature displayed is the internal temperature of the product.

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What are the preset buttons on the Cookshack smoker?

The IQ5 controller has 8 preset buttons for common settings for popular foods.

Pre-Set #	Description	Hours	Cycle	Temp
1	Brisket	4	Smoke	180°F
		10	Cook	225°F
			Hold	140°F
2	Pulled Pork	6	Smoke	180°F
		8	Cook	250°F
			Hold	140°F
3	Slab Ribs	1	Smoke	180°F
		4	Cook	250°F
			Hold	140°F
4	St. Louis Ribs	1	Smoke	180°F
		3	Cook	250°F
			Hold	140°F
5	Baby Back Ribs	1	Smoke	180°F
		2	Cook	250°F
			Hold	140°F
6	Sides of Salmon	1	Smoke	140°F
		2	Cook	190°F
			Hold	140°F
7	Sausage 1” Casing	1	Smoke	140°F
		2	Cook	180°F
			Hold	140°F
8	Prime Rib	2	Smoke	180°F
		2	Cook	250°F
			Hold	140°F

Pressing a preset button starts a cook cycle using those settings by simply pressing “START”.

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How do you program the preset buttons on the Cookshack smoker?

All presets are programmable. To set a preset button to your own preferences, make all settings as desired following the steps listed for each Mode Setting. Once your settings have been made, hold the preset button down for 5 seconds to save the settings. The display will read “Program [#] Saved” if done correctly. All saved settings and programs will be lost if a factory reset is performed.

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How do you download data using the USB function on the Cookshack smoker?

With the IQ5 controller, you can download smoking, cooking, and holding logs to a FAT formatted USB flash drive. The IQ5 Controller holds 1023 cycles, approximately 512 hours of cook time. To use this feature: plug the flash drive into the USB port while the smoker is on; press and hold the USB DATA button until the digital controller reads “File Saved”; it will then ask “Do you want to clear log?”; press the UP or DOWN arrow until the controller reads “Yes” (clearing the log stops accidental data loss); press OK.

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What are the shut down procedures for the Cookshack smoker?

Always disconnect the oven from its electrical supply before cleaning or servicing. When the product is finished, turn the Master Switch to the OFF position. Wait ten minutes before opening the oven door to check the product for doneness. When the product is done to your satisfaction, remove from the smoker. After each use, follow these shutdown procedures: Press Start/Stop button for 5 seconds; Press the Power button; Switch the master switch to OFF; Unplug smoker from the outlet; Allow oven to cool; After allowing the oven to cool, carefully remove the wood box from the oven and douse the contents with water. Failure to follow the shutdown procedure instructions may result in a fire hazard.

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What are the daily cleanup and maintenance procedures for the Cookshack smoker?

Disconnect the oven from the power supply and allow it to cool. Remove the grills and racks; scrape and wash with soap and water (the racks and grills can go into the dishwasher, but do not use caustic oven cleaners as they will destroy the plating). Remove wood and ash remnants by discarding the aluminum foil covering (douse wood with water before discarding). Remove all grease from the interior of the oven using paper towels or cloths (do not use caustic cleaners as this will damage the heating element, but if you use oven cleaners, make sure liquid does not come into contact with the heating element). Empty or remove drippings from the drip pan. Scrape loose grease and scale from walls with a plastic flat edge scraper. Replace racks and grills. The bottom of the oven must be kept clean; change the foil in the bottom of the oven and from the top of the wood box after each cook. Ensure the drain hole is open at all times; if the drain becomes plugged, the oven bottom can fill with grease and create a fire hazard.

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What are the cleanup and maintenance procedures to follow every 6 months for the Cookshack smoker?

Check the electrical plug and wire for any wear or damage. Put two drops of lightweight oil on the hinge pins to prevent binding. Check casters for free movement.

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What are the electrical specifications for the SM160 Cookshack smoker?

It has a single burner system using 120VAC power. Protect with a breaker or fuse rated at 15 amps.

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What are the electrical specifications for the SM160 Export Cookshack smoker?

It has a single burner system using 240VAC power. Protect with a breaker or fuse rated at 15 amps.

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What are the electrical specifications for the SM260 Cookshack smoker?

It has a dual burner system using 208 to 240VAC, single-phase power with a 20 amp breaker or fuse. Use a NEMA L14-20R pin configuration receptacle.

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What are the electrical specifications for the SM260 Export Cookshack smoker?

It has a dual burner system using 240VAC power with a 20 amp breaker or fuse.

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What are the electrical specifications for the SM360 Cookshack smoker?

It has a four-burner system using 208 to 240VAC power, single-phase power with a 50 amp breaker or fuse. Use a Hubbell CS6369 receptacle.

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What are the electrical specifications for the SM360 Export Cookshack smoker?

It has a four-burner system using 240VAC power with a 50 amp fuse or circuit breaker.

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What should I do if I experience uneven cooking in my Cookshack smoker?

See Loading Instructions for proper meat loading.

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What should I do if there are strong grease fumes or a “charcoal” flavor coming from my Cookshack smoker?

See Shut Down and Maintenance Instructions because the oven may be excessively dirty.

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What should I do if meat sticks to the lower grill in my Cookshack smoker?

Load with ample room for upward passage of heat because heavy “blanket” loading may be the issue.

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Is it normal for smoke to come from the top of the door of my Cookshack smoker?

Yes, this is normal and no change is needed.

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What should I do if the product gets too done on the bottom grill but the product on top grills is raw or underdone in my Cookshack smoker?

Load lighter at the bottom for efficient heat and smoke circulation because improper loading may be the issue.

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What should I do if the door alarm sounds when the door is closed on my Cookshack smoker?

Clean the door switch because the door closed switch may be dirty.

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What should I do if poultry is too dark or the skin is bitter, or if fish is too dark when using my Cookshack smoker?

Use less wood because too much wood may be the issue.

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What should I do if the product is too dry when using my Cookshack smoker?

Increase heat, decrease time because the oven humidity may be too low. Cook with fattier product or use a Cookshack Flavor Reservoir (Part PM015).

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What does the limited warranty policy cover for Cookshack Smoker Ovens?

Cookshack Smoker Ovens are guaranteed to be free from defects in material and workmanship under normal use and when installed in accordance with factory recommendations. The limited warranty includes parts and labor for the first 90 days. Following the 90-day period, the two (2) year limited warranty is for parts only. Cookshack, Inc.’s obligation under this warranty is to repair or replace any part deemed defective upon examination by Cookshack, Inc., or its authorized agent, for a period of two (2) years from the date of sale. Customer must obtain approval from Cookshack, Inc. before performing any service. Cookshack, Inc. is not responsible for any unauthorized service work.

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Who does the Cookshack Limited Warranty extend to?

The Limited Warranty extends to the original purchaser only.

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How do I make a claim or request for the Cookshack Limited Warranty?

The original purchaser must notify Cookshack, Inc. Customer Service for instructions as to the repair or replacement of the defective merchandise prior to attempting or contracting for repair of the oven. The model number and serial number of the Cookshack Smoker Oven must accompany any request for service to the oven.

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When does the Cookshack Limited Warranty not apply?

The Limited Warranty shall not apply if the merchandise has been improperly installed; damaged due to abuse, misuse, misapplication, accident; or as a result of service or modification by any other than an authorized Cookshack, Inc. service agent.

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What is Cookshack, Inc. not liable for under the Limited Warranty?

Cookshack, Inc. shall not be liable for any direct, indirect, special, consequential, incidental, or punitive damages; lost profits or loss of use or interruption of business regardless of the form of action or theory of liability resulting from any defect in or use of the Cookshack smoker oven, accessories and/or heating elements.

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How do I obtain additional information on obtaining service under the Cookshack Limited Warranty?

Additional information is available by contacting a Cookshack, Inc. Customer Service Representative directly at (800)423-0698.

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What should I do if I have merchandise that I believe is defective and requires repair or replacement?

Call Cookshack, Inc. at (800)423-0698 and ask to speak to a Customer Service Representative. Have your Smoker Oven model number and serial number ready.

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What procedures should I observe if I am advised to return merchandise to the factory for repair or replacement?

You will be issued a return number. A Customer Service Representative will issue a return number and/or mail an instruction form (called a Return Merchandise Authorization) for returning the merchandise with the return number on it. All return merchandise must have a return number. Do not return merchandise without a return number. Attach the return number to the merchandise. If you were sent a Return Merchandise Authorization, attach it to the merchandise you are returning. If you were issued a RETURN NUMBER by phone and not sent a Return Merchandise Authorization, attach a note to the merchandise with your name, address and RETURN NUMBER. Print the RETURN NUMBER on the outside of the return packaging. Ship the merchandise back to Cookshack. Return the merchandise to Cookshack, Inc., shipping prepaid, F.O.B. destination, in the original container or equivalent. All return merchandise must be shipped to: Cookshack, Inc., 2405 Sykes Blvd., Ponca City, OK, 74601. You assume the risk of any loss or damage that occurs during transit due to improper packaging of the returned merchandise. Use the original container that the merchandise was shipped in or equivalent.

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How is merchandise repaired or replaced under warranty?

Replacement or repairing defective merchandise is at Cookshack, Inc.’s option. If repair of merchandise is deemed necessary by Cookshack, Inc., you will be instructed as to the necessary arrangements in order to affect the repair of the merchandise. If replacement merchandise is deemed necessary by Cookshack, Inc., you will be invoiced for the replacement merchandise upon shipment. Credit for merchandise under warranty deemed to be defective by Cookshack, Inc. will be issued upon return of the defective merchandise.

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When may credit be denied for returned merchandise?

Credit may be denied if the returned merchandise is not found to be defective by Cookshack, Inc.; if it is not under warranty; if it is not received at Cookshack, Inc. 30 days after your RETURN NUMBER is issued; if it is damaged due to abuse, misuse, misapplication or accident; if it has been serviced or modified by any other than an authorized Cookshack, Inc. service agent; is not returned with an RETURN NUMBER; is not in clean condition; is not complete; is damaged or lost in transit.

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How is replacement merchandise sent?

Replacement merchandise is sent to you via FedEx Ground or common carrier. If you request replacement merchandise to be sent by faster service than FedEx Ground or common carrier you shall incur the cost of shipping.