COBHAM EXPLORER 540 (01) PDF MANUAL


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PDF Content Summary: EXPLORER 540 User & integrator’s manual Document number: 98-148232-B Release date: 26 April 2016 Disclaimer Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from cobham.com/satcom, Service and support, or from the distributor. Thrane & Thrane A/S is not responsible for the content or accuracy of any translations or reproductions, in whole or in part, of this manual from any other source. In the event of any discrepancies, the English version shall be the governing text. Thrane & Thrane A/S is trading as Cobham SATCOM. Copyright © 2016 Thrane & Thrane A/S. All rights reserved. Trademark acknowledgements • Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc. • Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners. 98-148232-B ii Safety summary 1 The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's failure to comply with these requirements. If the equipment is used in a manner not specified by the manufacturer, the protection may be impaired. Keep away from live circuits Operating personnel must not remove equipment covers, other than the cover for the interface enclosure. Component replacement and internal adjustment must be made by qualified maintenance personnel. Do not replace components with the power cable connected. Under certain conditions, dangerous voltages may exist even with the power cable removed. To avoid injuries, always disconnect power and discharge circuits before touching them. Do not substitute parts or modify equipment Because of the danger of introducing additional hazards, do not substitute parts or perform any unauthorized modification to the equipment. Keep away from antenna front This device emits radio frequency energy when switched on. To avoid injury, keep a minimum safety distance of 1 m from the antenna front when the EXPLORER 540 is on. Garder à l'écart de l'avant de l'antenne Le présent appareil émet des radiofréquences lors de son utilisation. Afin d'éviter tout risque pour la santé, une distance minimale de 1 m est nécessaire entre l'utilisateur et l'avant de l'EXPLORER 540. Observe marked areas Under extreme heat conditions do not touch areas of the EXPLORER 540 that are marked with this symbol, as it may result in injury. 98-148232-B iii Antenna safety instructions Antenna safety instructions 2 Use only manufacturer supplied antennas. Antenna minimum safe distance: 1 m Antenna gain Directional, with maximum gain of 11.25 dBi (with reference to isotropic). The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits. Antenna mounting The antenna supplied by the manufacturer must be located such that during radio transmission, no person or persons can come closer than the above indicated minimum safe distance to the front face of the antenna, i.e. 1 m. L'antenne fournie par le fabricant doit être placée de telle sorte que, durant les transmissions radio, personne ni aucun groupe de personnes ne puisse s'approcher à une distance inférieur à la distance de sécurité minimal indiquée ci-dessus, c.-à-d., 1 m. To comply with current FCC RF Exposure limits, the antenna must be installed at or exceeding the minimum safe distance shown above, and in accordance with the requirements of the antenna manufacturer or supplier. Radiation warning WARNING! Maintain a separation distance of at least 1 m from the front face of the antenna to a person. You, as the qualified end-user of this radio device, must control the exposure conditions of bystanders to ensure the minimum separation distance (above) is maintained between the antenna and nearby persons, for satisfying RF Exposure compliance. The operation of this transmitter must satisfy the requirements of General Population/ Uncontrolled Environment. Only use the terminal when persons are at least the minimum distance from the front face of the antenna. 98-148232-B iv About this manual About this manual 3 Intended readers This manual is a user and integrator’s manual for the EXPLORER 540. The manual is intended for anyone who is using or intends to use the EXPLORER 540, including system integrators. No specific skills are required to operate the EXPLORER 540. However, it is important that you observe all safety requirements listed in the Safety summary in the beginning of this manual, and operate the EXPLORER 540 according to the guidelines in this manual. Related documents The following documents are related to this manual and to the EXPLORER 540 system. Title and description Document number EXPLORER 540 Installation guide (English) 98-148231 EXPLORER 540 Installation guide (German) 98-150246 EXPLORER 540 Installation guide (French) 98-150247 EXPLORER 540 Installation guide (Spanish) 98-150248 EXPLORER 540 Installation guide (Russian) 98-150249 EXPLORER 540 Installation guide (Japanese) 98-150250 EXPLORER 540 Installation guide (Chinese) 98-150251 Typography In this manual, typography is used as indicated below: Bold is used for the following purposes: • To emphasize words. Example: “Do not touch the antenna front during pointing”. • To indicate what the user should select in the user interface. Example: “Select Control panel > LAN and click Enable”. Italic is used to emphasize the paragraph title in cross-references. Example: “For further information, see Connecting Cables on page...”. Courier is used to indicate low level commands, e.g. AT commands. 98-148232-B v Table of contents Chapter 1 Introduction to EXPLORER 540 General description ......................................................................................................................... 1 Features and interfaces of the EXPLORER 540 ............................................................. 2 Your EXPLORER 540 terminal ................................................................................................... 3 BGAN services .................................................................................................................................... 5 System overview .............................................................................................................................. 6 Chapter 2 To get started To unpack the EXPLORER 540 ................................................................................................. 7 SIM card ................................................................................................................................................. 8 Cable connections ........................................................................................................................... 9 Fixed installation of the EXPLORER 540 ..........................................................................10 To power the EXPLORER 540 .................................................................................................10 Installation process .......................................................................................................................11 To access the web interface ...................................................................................................14 M2M application examples .....................................................................................................15 Chapter 3 Operation Local or remote control ..............................................................................................................18 To access the terminal using AT commands ................................................................19 To access the terminal from a remote location .........................................................20 Security setup ...................................................................................................................................27 To control data connections (PDP contexts) ...............................................................29 Power-saving .....................................................................................................................................31 Remote software upgrade ........................................................................................................33 File transfer ........................................................................................................................................34 Status of the EXPLORER 540 ...................................................................................................36 Control or status with GPIO pin 3 ........................................................................................37 Chapter 4 Configuration with web interface The web interface ..........................................................................................................................39 98-148232-B vi Table of contents To control data connections from web interface .....................................................42 To set up your data connection packages (BGAN M2M) .....................................43 Status information .........................................................................................................................45 The Control panel ..........................................................................................................................46 To restart the installation process .......................................................................................47 To use the logs .................................................................................................................................48 Terminal settings ............................................................................................................................49 Port forwarding ................................................................................................................................53 To manage connected devices (Traffic control) .......................................................54 To set up tracking ..........................................................................................................................57 Support features .............................................................................................................................59 Advanced settings .........................................................................................................................62 To enter the SIM PIN in the web interface ...................................................................74 Chapter 5 Maintenance and troubleshooting Support .................................................................................................................................................75 Software update .............................................................................................................................76 Reset button ......................................................................................................................................77 Maintenance .....................................................................................................................................78 Troubleshooting ..............................................................................................................................78 Log files .................................................................................................................................................86 To view extended status ...........................................................................................................86 To reset the administrator password .................................................................................87 Help desk ..............................................................................................................................................87 List of reserved IP subnets .......................................................................................................88 App. A Technical specifications General specifications .................................................................................................................89 Interfaces specifications ...........................................................................................................90 Built-in BGAN antenna ................................................................................................................92 Outline drawing ...............................................................................................................................93 98-148232-B vii Table of contents App. B Command reference SMS remote commands ............................................................................................................95 AT commands ..................................................................................................................................99 App. C BGAN non-M2M functions To control data connections from web interface (BGAN) ...............................108 To set up data connections ..................................................................................................110 To make phone calls over BGAN (not M2M version) ..........................................111 To manage VoIP phones or smartphones ...................................................................114 App. D Conformity CE (R&TTE) ......................................................................................................................................115 IC ...........................................................................................................................................................115 FCC .......................................................................................................................................................115 Japanese Radio Law and Japanese Telecommunications Business Law Compliance. ....................................................................................................................................116 Glossary ...................................................................................................................................................................118 Index ...................................................................................................................................................................121 98-148232-B viii

Chapter 1 Introduction to EXPLORER 540 1 General description The EXPLORER 540 is a small and light BGAN M2M terminal. The durable casing and a dust and water resistant design makes the EXPLORER 540 the perfect choice for any kind of fixed outside installation. Depending on your airtime subscription, the EXPLORER 540 either operates as an M2M (machine-to-machine) terminal or as a standard class 2 terminal. 98-148232-B General description 1

Chapter 1: Introduction to EXPLORER 540 Features and interfaces of the EXPLORER 540 Features ■ M2M or standard class 2, depending on airtime subscription (SIM card) ■ Automatic installation function ■ Standard data up to 464/448 kbps (download/upload) ■ Remote management ■ SMS for remote management ■ Power save functions with various “wake on” methods (timer or input pin) ■ Software upgrade and file transfer over-the-air ■ Connectivity “watchdog” function (Link monitoring) ■ Automatic context activation ■ For the M2M version only: • Inmarsat M2M Access Platform • Access to Inmarsat FTP server for firmware upgrade ■ For the non-M2M version: only • Streaming data rates of 32, 64 and 128 kbps • Voice over IP (Standard voice 4 kbps AMBE+2 codec or Premium voice 3.1 kHz audio 64 kbps) ■ IP66 protection ■ Built-in web interface allowing you to manage connections and customize the terminal to your specific needs, using a computer ■ Support for GPS, GLONASS and BeiDou navigation systems Interfaces ■ LAN interface with Power over Ethernet (PoE) input ■ I/O ports for control of power save mode and for remote control/status ■ Power input from: • PoE+ (IEEE 802.3at type 2 class 4, 25 W) or • separate DC power source, e.g. a battery (max. range 10.5-32 VDC) 98-148232-B Features and interfaces of the EXPLORER 540 2 Chapter 1: Introduction to EXPLORER 540 Approvals/certificates Country Approval / certificate EU CE US FCC Canada IC Australia / New Zealand RCM Russia Type approval certificate in the field of communications Japan Radio Law International GMPCS International C1D2 International Inmarsat Class 2 Type Approved and BGAN M2M Certified Your EXPLORER 540 terminal EXPLORER 540 overview The EXPLORER 540 is a small, compact unit comprising transceiver and antenna in one unit. Antenna for BGAN and GNSS Status LED

Cable glands for:DC power BGAN SIM card LAN

98-148232-B Your EXPLORER 540 terminal 3 Chapter 1: Introduction to EXPLORER 540 User interfaces The web interface is a built-in web interface for easy configuration. The web interface is accessed from a computer connected to the EXPLORER 540, using an Internet browser. No installation of software is needed on the computer. For further information on the web interface, see The web interface on page 39. With AT commands you can configure and control the EXPLORER 540 from a computer using a Telnet session, or from connected equipment, e.g. in M2M applications. For further details see To access the terminal using AT commands on page 19. With SMS commands you can configure and control the EXPLORER 540 remotely. For details, see Remote access with SMS on page 20. The distributors may have their own Graphical User Interface, which could be built on e.g. Inmarsat's M2M API (M2MAP) or similar. Contact your distributor for information. Antenna The plastic part of the EXPLORER 540 holds the antenna part comprising: • GNSS (Global Navigation Satellite System) antenna supporting GPS, GLONASS and BeiDou. • BGAN antenna. SIM card The EXPLORER 540 requires a SIM card to go online with BGAN. Without a SIM card you can still configure the terminal, but you cannot make calls nor access the internet. Your SIM card determines whether your EXPLORER 540 is operating as an M2M terminal or as a standard class 2 terminal. SIM lock: The supplier may have locked the SIM card to a specific provider. For further information, contact your supplier. 98-148232-B Your EXPLORER 540 terminal 4 Chapter 1: Introduction to EXPLORER 540 BGAN services The Inmarsat BGAN services are based on the BGAN I4 geostationary satellites and the Alphasat satellite. The map below shows the coverage area. Note The services available depend on the SIM card installed in the EXPLORER 540. You can have A BGAN M2M subscription or a standard class 2 subscription. BGAN M2M services BGAN M2M gives you a data connection to remote equipment and applications. With a BGAN M2M SIM card you have the following data capability: • Standard data (background and interactive) up to 464 kbps/448 kbps. • SMS for remote management. Not supported: Streaming and voice calls. Standard class 2 services With a standard Class 2 SIM card you have the following data capabilities: • Standard data (background and interactive) up to 464 kbps/448 kbps. • Streaming data rates of 32, 64 and 128 kbps. Via the EXPLORER 540 LAN interface, a SIP client (in a phone or M2M equipment) has the following voice capabilities: • Standard voice 4 kbps AMBE+2 codec 98-148232-B BGAN services 5 Chapter 1: Introduction to EXPLORER 540 • Premium voice 3.1 kHz audio 64 kbps Additionally: • SMS for remote management For details about non-M2M functions, see BGAN non-M2M functions on page 108. System overview Power supply and additional equipment There is one LAN interface and one DC power input on the EXPLORER 540. Note The EXPLORER 540 works as a Powered Device (PD), that is it may be powered by PoE, but it does not supply PoE. Depending on your configuration, you may have to use a PoE switch or a PoE injector connected to the LAN interface or a battery connected to the DC input in order to provide power to the EXPLORER 540. For examples, see M2M application examples on page 15. You may also need to provide a switch to be able to accommodate more than one LAN connection, e.g. for local access to the web interface during installation or service. M2M overview, example In the example below, the M2M system has a built-in PoE switch, providing the power to the EXPLORER 540 together with the M2M communication through the LAN interface. Internet BGAN M2M service via satellite

M2M equipment (including PoE source) LAN with PoE

98-148232-B System overview 6 Chapter 2 To get started 2 This chapter describes: • To unpack the EXPLORER 540 • SIM card • Cable connections • Fixed installation of the EXPLORER 540 • To power the EXPLORER 540 • Installation process • To access the web interface • M2M application examples To unpack the EXPLORER 540 Initial inspection Inspect the shipping carton immediately upon receipt for evidence of damage during transport. If the shipping carton is severely damaged or water stained, request that the carrier's agent be present when opening the carton. Save the carton packing material for future use. WARNING! To avoid electric shock, do not apply power to the system if there is any sign of shipping damage to any part of the front or rear panel or the outer cover. Read the safety summary at the front of this manual before installing or operating the system. After unpacking the system, inspect it thoroughly for hidden damage and loose components or fittings. If the contents are incomplete, if there is mechanical damage or defect, or if the system does not work properly, notify your dealer. 98-148232-B To unpack the EXPLORER 540 7 Chapter 2: To get started What’s in the delivery The following items are included in the delivery: • EXPLORER 540 terminal • Pole mount kit • 2 Cable glands and 1 Blind plug • Torx bit for mounting/dismounting the cover for the interface enclosure • Installation guide SIM card The SIM card determines whether the terminal operates as an M2M terminal or a standard BGAN class 2 terminal. Important Do not insert or remove the SIM card while the EXPLORER 540 is powered! You insert the SIM card before installing the EXPLORER 540. The picture below shows the location of the SIM card holder, in the interface enclosure at the back of the terminal. For details on how to insert the SIM card, see the installation guide. 98-148232-B SIM card 8

Cable connections Chapter 2: To get started

There are no external connectors on the EXPLORER 540. All cable connections on the EXPLORER 540 are made during installation. Remove the small cover at the back of the terminal and connect the cables to the relevant terminals or

connectors. Two cable glands with gaskets are provided for the cables. See Interfaces specifications on page 90 for specifications and pin-out for the interfaces. See the section below for instructions specific to the DC input. See the installation guide for details on how to connect cables in the EXPLORER 540. Instructions for DC input Requirements USB LAN DC input I/O GND

Observe the following requirements for connecting to the DC input: • Power supply: Use only fused or current limiting power supply. • Cable requirements: • Wire size: 1.5 mm2 • Temperature rating: Min. 105 °C • Max. length: 12 m at 12 VDC, 200 m at 24 VDC • UV resistant cable To connect to the DC input Use a flat blade screw driver (max. 3.5 mm wide) to unscrew and fasten the screw terminals. Do as follows: 1. Lead the cable through the cable gasket at the DC input. 98-148232-B Cable connections 9 Chapter 2: To get started 2. Insert the positive wire into the terminal marked 1-DCIN+ in the DC terminal block and tighten the screw. 3. Insert the negative wire into the terminal marked 2-DCIN- in the DC terminal block and tighten the screw. 4. If the DC cable is shielded, insert the end of the shield into the terminal marked 3-GND in the DC terminal block and tighten the screw. 5. Tighten the cable gland. Fixed installation of the EXPLORER 540 To install the EXPLORER 540 in a fixed installation, use the pole mount kit included in the delivery. For details on how to install the EXPLORER 540, see the included installation guide. Important Make sure all cables are connected and the Installation process for satellite operation is completed before you fasten the EXPLORER 540 in your fixed installation. To power the EXPLORER 540 The EXPLORER 540 has no power switch, but is automatically switched on when power is applied to the DC input or the LAN interface. Use one of the following power sources (connected at installation, see the Installation guide): • PoE+ via the LAN interface • 12 or 24 VDC nominal, e.g. from a battery (absolute maximum rating 10.5-32 VDC) 98-148232-B Fixed installation of the EXPLORER 540 10 Chapter 2: To get started Installation process Physical installation See also the supplied Installation guide. A pole mount kit is included in the delivery. To mount the EXPLORER 540 on a pole, do as follows: 1. Attach the base of the pole mount bracket to the EXPLORER 540 using the included Hex L key on the 4 screws. Caution! Max. length of the screws is 9 mm! Longer screws can damage the EXPLORER 540. 2. Unscrew two of the long screws from the pole mount kit to leave one side open for the pole. 3. Place the pole mount kit with the EXPLORER 540 around the pole as shown. 4. Remount the two remaining long screws. Do not tighten the screws completely until you have pointed the antenna. Pointing Before pointing the antenna you can use the coverage map below to find your approximate location in relation to the satellites. Pointing is part of the Installation procedure described in the next section. The Inmarsat satellites are positioned above the equator, at the centre of each “footprint”.98-148232-B Installation process 11 Chapter 2: To get started Installation process for satellite operation Note Normally you are not required to enter a PIN code for the BGAN service, because the SIM PIN is either disabled or set up for automatic validation. However, if the PIN is enabled and not set up for auto validation, you have to enter the PIN before you can access the BGAN network. For details, see To enter the SIM PIN in the web interface on page 74. The installation process starts up automatically when you apply power to the EXPLORER 540. The process is as follows: 1. Apply power to the EXPLORER 540 from a separate power supply or from a PoE source. The light indicator between the two cable glands shows the status during startup.1 • Green flashing rapidly: Starting up • Yellow flashing: BGAN pointing 2. When the indicator flashes yellow and you hear the pointing sound, you can start pointing the antenna. 3. Turn and tilt the EXPLORER 540 until you have obtained the highest possible signal strength (when the pointing sound is continuous you have the optimum signal, see the next section Audio assisted pointing).

4. Tighten the screws to fix the EXPLORER 540 in the pointed position. Light indicator

When the signal has been stable for about 20 seconds the pointing procedure automatically ends, and the terminal attempts to register on the network and verify the satellite connection (indicator flashing green). CAUTION! When the connection is established, keep the minimum safety distance of 1 m from the antenna front face. The antenna radiates microwave power as soon as the pointing procedure is completed. 5. When installation is completed successfully, the light indicator turns steady green and then, after a few minutes, the light goes off. If you have enabled automatic activation, the data connection is established automatically. Note The LED is always off after successful installation, even after reboot! The LED only comes on again if you restart installation. Note If the LED is steady yellow after pointing, the installation failed. See Troubleshooting on page 78. 1. If you have a computer connected to the EXPLORER 540, you can follow the process in the web interface, see To restart the installation process on page 47. 98-148232-B Installation process 12 Chapter 2: To get started 6. The EXPLORER 540 is now ready for use. For details on how to access the EXPLORER 540 from a remote location, see To access the terminal from a remote location on page 20. After successful installation, the EXPLORER 540 will automatically register on the BGAN network at every power-up and, if automatic activation is enabled, establish a data connection again. This is also the case following one of the “wake-on” actions after power save. Audio assisted pointing By default, the EXPLORER 540 uses a pointing sound to indicate the signal level during the pointing procedure (Audio assisted pointing). The sound pattern is as follows: • Poor signal strength: • • • • • Good signal strength: ••••••••••••••••••• • Optimum signal strength: (continuous sound instead of single “beeps”) You can disable the pointing sound using the web interface. For details, see To enable or disable the pointing sound on page 52. To repoint the antenna You may need to point the antenna again later, e.g. if the terminal has been moved or the signal is blocked. To start the installation process again, you can do one of the following: • Use the web interface ( (Control panel) and then Installation). See To restart the installation process on page 47. • Reset the EXPLORER 540 using the Reset button inside the interface enclosure on the back of the terminal. See Reset button on page 77. Do you need a PIN? Important If your EXPLORER 540 is used in an unmanned M2M system, you will not be able to enter a PIN code. In this case we strongly recommend enabling Auto SIM PIN validation in the web interface before using the system. See below. To avoid having to enter a PIN at startup, you have two options: • Enable Auto SIM PIN validation. See Auto SIM PIN validation on page 64. With this option enabled, the EXPLORER 540 automatically sends the PIN to the SIM card at every startup. Note that if you later want change the SIM card, you should first disable Auto SIM PIN validation. • Disable the use of a SIM PIN. See To enable or disable the use of a SIM PIN on page 64. When the SIM PIN is disabled, the SIM can be used by other terminals without a PIN. If you are using a SIM PIN in your system, you can enter the SIM PIN from the built-in web interface. For details, see To enter the SIM PIN on page 74. Note If you are asked for a PIN in the web interface and you select Cancel, you cannot communicate on the network, but you can access all settings. 98-148232-B Installation process 13 Chapter 2: To get started To access the web interface You can use the built-in web interface for configuration and operation of the EXPLORER 540. To access the web interface, do as follows: 1. Start up the terminal. 2. Connect your computer to the LAN interface of the terminal. If the terminal is already installed in your system, you must connect via a router or switch, because there is only one LAN interface on the EXPLORER 540. 3. Open your browser and enter the IP address of the terminal in the address bar. The default IP address of the terminal is 192.168.0.1. 4. Log in as user or administrator. Default user names and passwords are: • user: User name = user, password = <serial number of the EXPLORER 540> • administrator: User name = administrator, password = admin Important Remember to change the administrator password! See To change the administrator password on page 62. If the terminal is not yet installed, it will automatically start the installation procedure and the web interface will show the progress. Otherwise the web interface will show the dashboard. For more information on the web interface, see The web interface on page 39. 98-148232-B To access the web interface 14 Chapter 2: To get started M2M application examples When an M2M SIM card is installed, the EXPLORER 540 uses the BGAN M2M service (see BGAN M2M services on page 5). If a PoE switch is not included in the connected M2M equipment, you must provide power either through the LAN interface with a PoE injector or a PoE switch connected, or from a battery connected to the DC input. The following sections show examples. PoE injector The picture below shows an example of an M2M application using a PoE injector to provide the power to the EXPLORER 540 through the LAN interface. Note that the PoE injector must comply with the requirements for PoE+ IEEE 802.3at type 2 class 4. The PoE injector is connected to a power supply and “adds” power to the LAN connection for the EXPLORER 540. For specifications and pinout for the LAN interface on the EXPLORER 540, see LAN interface (X1 or X2) on page 90. Internet BGAN M2M service via satellite Solar panel

Battery Probe DC power LAN LAN w. PoE PoE

injector M2M equipment 98-148232-B M2M application examples 15 Chapter 2: To get started Separate battery supply Another example is the scenario below, where power is supplied from a separate battery connected to the DC input of the EXPLORER 540. This solution may be used e.g. if you want to limit the power consumption, or if a PoE source is not available. For specifications and pinout for the DC input on the EXPLORER 540, see DC power input (X4) on page 91. For installation instructions, see the supplied EXPLORER 540 Installation guide. Note that you must use a fused or current-limiting DC power supply (battery). Internet BGAN M2M service via satellite Solar panel

Probe Battery M2M equipment DC power LAN

98-148232-B M2M application examples 16 Chapter 2: To get started I/O pins The EXPLORER 540 has 3 I/O pins, two assigned pins and 1 general purpose pin. • Request wake up (input) • Terminal ready (output) • Control/Status input/output The Control/Status input/output can be configured (input/output and high/low) using the web interface, and with AT commands you can control or read the status of the pin. For details on the I/O pins, see I/O pins (Settings) on page 72 and I/O connector (X5) on page 91. Internet BGAN M2M service via satellite Solar panel

Battery Probe DC power LAN LAN w. PoE PoE injector M2M equipment . I/O

98-148232-B M2M application examples 17 Chapter 3 Operation 3 This chapter describes operation and basic setup, primarily for M2M use. For information on configuration with the web interface, see Configuration with web interface on page 38. This chapter describes: • Local or remote control • To access the terminal using AT commands • To access the terminal from a remote location • Security setup • To control data connections (PDP contexts) • Power-saving • Remote software upgrade • File transfer • Status of the EXPLORER 540 For information on functions that are not available with an M2M subscription but only with a standard BGAN subscription, see BGAN non-M2M functions on page 108. Local or remote control The EXPLORER 540 can be controlled both locally using the LAN interface and from a remote location over the BGAN network. For M2M operation, remote control is essential, since the EXPLORER 540 is most likely installed in a remote location where local human access is rare and maybe difficult. Note that different levels of access control apply to different means of access. See Security setup on page 27. You have the following options: Local control: • web interface: Connect a computer to the LAN interface and use a browser to access the built-in web interface. See Configuration with web interface on page 38. • AT-commands: Connect a computer to the LAN interface and use a terminal program to send commands to the EXPLORER 540 or connect other equipment capable of issuing AT commands to the EXPLORER 540 (e.g. in an M2M application). See To access the terminal using AT commands on page 19. 98-148232-B Local or remote control 18 Chapter 3: Operation Remote control: • SMS commands: You can use SMS commands e.g. to start and stop your data connection and send and receive AT commands to and from the terminal. See Remote access with SMS on page 20. • AT commands: When a data connection is established you can control the EXPLORER 540 with AT commands over the BGAN satellite network. See To access the terminal from a remote location on page 20 and To access the terminal using AT commands on page 19. • web interface: When a data connection is established you can control the EXPLORER 540 over the BGAN satellite network by accessing the built-in web interface. See Remote access to the web interface on page 25. • The distributors may have their own Graphical User Interface, which could be built on e.g. Inmarsat's M2M API or similar. Contact your distributor for information. To access the terminal using AT commands Important Before putting the EXPLORER 540 into operation, remember to set up the security features in order to avoid unintended use. See Security setup on page 27. The EXPLORER 540 supports a number of M2M specific AT commands as well as a set of general AT commands. For a list of the most common commands, see AT commands on page 99. AT commands can also be encapsulated in an SMS sent to (and from) the terminal’s phone number. See Remote access with SMS on page 20. 1. Connect your computer (or M2M equipment) to the EXPLORER 540 terminal. You may connect locally to the terminal or use a remote connection. 2. On the connected computer, start a Telnet session. 3. Select TCP/IP and type in the IP address and port number. • For local connection, use the local IP address of the EXPLORER 540 (default 192.168.0.1) and port number 5454. • For remote connection, use the external IP address1 of the terminal. The port number for AT commands is normally 5454 but can be changed in the web interface Remote management page under AT commands (see Remote management on page 68). 1. The external IP address is found in one of the following ways: 1. If you are using SMS activation, you will receive an SMS with the IP address. See ACTIVATE: Activate a data connection with an SMS on page 21 2. Otherwise, you can use the GETINFO (ALL) command to obtain the external IP address, if you already have a session running. This is the IP address you must use to access the terminal. Note: If Static IP is included in your airtime subscription, we recommend using this static public IP address for the terminal in order to provide easy access to the terminal. To use the static IP address, you must set the APN source to SIM default. For details, see To change the APN for a connection package on page 43. 98-148232-B To access the terminal using AT commands 19 Chapter 3: Operation 4. When the connection is established, type in your AT commands. Note that you have to enter the administrator password with the AT_ICLCK command. See Security setup on page 27. To access the terminal from a remote location Remote access with SMS Important By default, any phone number can access the EXPLORER 540 with an SMS, if they have the phone number of the terminal and the remote SMS password. Before installing the EXPLORER 540 you should set up the security measures for the terminal. See Security setup on page 27 and To set up remote access with SMS on page 69. You can perform a number of actions and some configuration on the EXPLORER 540 using SMS commands. Send an SMS to the mobile number of the terminal. The text in the SMS must start with the SMS command and follow the syntax for the SMS commands. Note that the remote SMS password (default: remote) must be included with every command. For an explanation of syntax and parameters, see SMS remote commands on page 95. Note that the remote SMS function is password protected. The following SMS commands are supported. SMS command Function ACTIVATE Activates data connections for the device(s) connected to the EXPLORER 540 DEACTIVATE Deactivates some or all the data connections for devices connected to the EXPLORER 540 CLEAR Deletes SMS messages in the EXPLORER 540 GETINFO Retrieves current information from the EXPLORER 540 such as call time, data usage, GPS position and global IP address. RESTART Restarts the EXPLORER 540 WATCHDOG Requests or allows you to modify the current Watchdog settings (called Link monitoring in the EXPLORER 540) ATCO Allows you to send M2M related AT commands to the EXPLORER 540 which returns the response in an SMS ADPWRST Resets the EXPLORER 540 admin password to admin The next sections show examples of each SMS command. 98-148232-B To access the terminal from a remote location 20 Chapter 3: Operation Note The following examples use the default remote SMS password, which is remote. the password may be different in your EXPLORER 540. ACTIVATE: Activate a data connection with an SMS The text in the activation SMS must have the following format for activating a connection: ACTIVATE 1 {DHCP|STATIC|<name>|<IP addr>|ANY} {NA|<apn>} {NA|<apn_user>} {NA|<apn_pwd>} <rsms_pwd> Example: To activate one or more connections for remote management for connected equipment with IP address(es) assigned by DHCP, using default settings (NA) for APN, APN user name and APN password, send an SMS to the terminal with the text: ACTIVATE 1 DHCP NA NA NA remote Response: You receive a response with the IP address you must use to access the terminal from a remote location. Example: A confirmation SMS after sending an activation SMS may look like this: IP: 161.30.181.31 (192.168.128.104) SMS-Free: 88/100 WARNING: Ensure SMS-free > 5. Cleanup old msgs for orderly remote-SMS-control The first IP address is the global IP address assigned to the PDP context by the network, and the second IP address (in parenthesis) is the IP address (or host name, if the device was identified by host name) of the device connected on the local LAN, for which the PDP context was created. DEACTIVATE: Deactivate a data connection The text in the deactivation SMS must have the following format for deactivating a connection: DEACTIVATE 1 {DHCP|STATIC|AWO|<name>|<IP addr>|ANY} <rsms_pwd> Example: To deactivate connections for all DHCP IP addresses, send an SMS to the terminal with the text: DEACTIVATE 1 DHCP remote Response: You receive a response showing the IP address(es) for which the connection was deactivated. Example: A confirmation SMS after sending a deactivation SMS may look like this: LOCAL IP 192.168.128.104 DEACTIVATED SMS-Free: 77/100 WARNING: Ensure SMS-free > 5. Cleanup old msgs for orderly remote-SMS-control 98-148232-B To access the terminal from a remote location 21 Chapter 3: Operation CLEAR: Delete SMS messages in the EXPLORER 540 The text in the CLEAR SMS must have the following format: CLEAR <category> SMS <rsms_pwd> Example: To delete all SMS messages from the EXPLORER 540, send an SMS to the terminal with the text: CLEAR 4 SMS remote Response: No response is sent for this command. GETINFO: Retrieve information from the EXPLORER 540 The text in the GETINFO SMS must have the following format: GETINFO <info_mode> {GPS|ALL|USAGE} <rsms_pwd> Example: To request all information with titles, send an SMS with the text: GETINFO 1 ALL remote Response: The response depends on the requested format (GPS/ALL/USAGE) and info mode. For the command in the example, the response would have the titles shown below. Example: IMSI: 901112112456789 IMEI: 35393803001003 LAT: 32.89495 LON:-117.20205 SW: 1.0 C/N0: 66 Beam: 84 Uptime: 59483 GIP: 161.30.23.43 The Uptime is in seconds, and GIP is the global IP address of the first active PDP context. RESTART: Restart the EXPLORER 540 The text in the RESTART SMS must have the following format: RESTART 1 BGAN <rsms_pwd> Example: To restart the EXPLORER 540, send an SMS with the text: RESTART 1 BGAN remote Response: No response is sent for this command. 98-148232-B To access the terminal from a remote location 22 Chapter 3: Operation WATCHDOG: Request or modify watchdog settings The text in the WATCHDOG SMS must have the following format: WATCHDOG <wdog_op> <ping1> <ping2> <ping3> <ping_ always> <ping_ interval> <wdog_ enable> <rsms_pwd> Example: WATCHDOG 2 100.100.100.130 100.100.100.110 200.247.237.254 0 20 1 remote In this example, Link monitoring is set up as follows: 2: Set watchdog parameters 100.100.100.130: Primary IP address 100.100.100.110: Secondary IP address 200.247.237.254: Tertiary IP address 0: Send ping only if no IP data traffic 20: Ping interval (number of minutes between pings) 1: Enable watchdog remote: Remote SMS password Response: You do not get an OK response. You can use the WATCHDOG 1 command to get the status of the WATCHDOG feature. See also Link monitoring (watchdog) on page 29. ADPWRST: Reset the administrator password To reset the administrator password you need the IMEI number of your terminal. If you can access the web interface, you can find the IMEI number under Support > Extended status, see To view extended status on page 60. The text in the ADPWRST SMS must have the following format: ADPWRST 1 <imei> <rsms_pwd> Example: To reset the administrator password of a terminal with the IMEI number 363833- 09-012345. send an SMS with the text: ADPWRST 1 36383309012345 remote Response: You receive a response with the result of the action. Example: A response for a successful ADPWRST command, could be: ADMIN RESET SUCCESS SMS-Free: 88/100 WARNING: Ensure SMS-free > 5. Cleanup old msgs for orderly Remote SMS Control 98-148232-B To access the terminal from a remote location 23 Chapter 3: Operation ATCO: Send AT commands to the EXPLORER 540 The text in the ATCO SMS must have the following format: ATCO <resp_mode> <rsms_pwd> <at_cmd> Example: To command the EXPLORER 540 to download new software from the default FTP server via the default APN and upgrade to the new version immediately, send an SMS with the text: ATCO 2 remote _IGETFW=1 Response: You receive a response with the result of the action. In this example we have chosen to see only the final response (<resp_mode> = 2) and we have chosen immediate upgrade (<mode> =1), so the final (and only) response will be related to the upgrade of the EXPLORER 540. Example: For a successful completion of the command in the above example, the response would then be: _IUPDFW: 0, Complete See also ATCO response codes on page 102. List of supported ATCO commands: The following AT commands are supported using the ATCO command in an SMS. For syntax and parameters, see ATCO commands on page 100. • _IGETFW Get new firmware (and optionally install it) See Remote software upgrade on page 33 • _IUPDFW Update the terminal with new firmware See Remote software upgrade on page 33 • _ISENDFILE Send a file from the terminal to an FTP server See File transfer on page 34 • _IGETFILE Retrieve a file from an FTP server to the terminal See File transfer on page 34 • _IUPDCFG Update to a new configuration file See File transfer on page 34 • _IREMWEB Open a connection for remote access to the terminal’s Web interface See Remote access to the web interface on page 25 • _ICPWD Change the terminal’s admin password See Security setup on page 27 • _IATCROBST Configure 3GGP LTE robustness feature Remote access with AT commands Access the terminal as described in To access the terminal using AT commands on page 19. You must use the external IP address of the EXPLORER 540. 98-148232-B To access the terminal from a remote location 24 Chapter 3: Operation Remote access to the web interface Note When using remote access, the web interface may take a long time to load the pages, because the Internet connection may be slow. There are two methods of getting remote access to the web interface: • Using the AT command _IREMWEB, e.g. sent in an SMS (ATCO command) • Using an EXPLORER 540 that is pre-configured with trusted IP addresses The following sections describe these two methods. Note Only one PDP context at a time can be used for remote web interface access. To use AT commands to get remote access to the web interface You can send the AT commands encapsulated in an SMS (ATCO commands). For details, see Remote access with SMS on page 20. Note If remote SMS command access has been disabled, you can enable it either using the web interface or using AT commands. See To set up remote access with SMS on page 69 and To set up the security with AT commands on page 27 (step 4.). Relevant commands: _IREMWEB Se ATCO commands on page 100 for syntax and parameters. 1. To use an SMS to allow access to the web interface for specific IP addresses, send the following command: ATCO <resp_mode> <rsms_pwd> _IREMWEB=1,<ip address>[,<ip address>] Example: ATCO 2 remote _IREMWEB=1, 214.123.189.119 In this example the command specifies no immediate response, only when the global IP address is sent along (2). The remote SMS password is remote and the IP address 214.123.189.119 can get remote access to the web interface (if two IP addresses are listed, it is interpreted as a range of IP addresses). 2. The EXPLORER 540 should now return an SMS response with the external IP address of the terminal. Example: _IREMWEB:81, GlobalIP:161.30.181.31 81 is the response code for a remote web connection that was set up successfully. It is followed by the global IP address, which is the IP address to enter in your browser to access the web interface from the remote device with the IP address you specified in the command. 3. On the remote computer, open your web browser. 4. In the address bar of your browser, enter the global IP address of the EXPLORER 540 (received in the response above). 98-148232-B To access the terminal from a remote location 25 Chapter 3: Operation You should now be connected to the built-in web interface of the terminal. Note Access to the EXPLORER 540 web interface is restricted with a password. See Security setup on page 27 and Passwords on page 62. To get remote access to the web interface from a trusted IP address (preconfigured) Note This method requires that you initially have local access to the EXPLORER 540. If not, use the _IREMWEB command described in the previous section. 1. Connect a computer to the EXPLORER 540 and access the web interface locally. 2. Prepare the terminal as described in Remote management on page 68. 3. Make sure your remote computer has access to the Internet. 4. On the remote computer, open your web browser. 5. In the address bar of your browser, enter the IP address of the terminal followed by a colon and the port number <ip address>:<incoming port>. • <ip address> is the external IP address of the EXPLORER 540. The external IP address can only be obtained when a data connection (PDP context) is established. If a data connection is started. you can get the external IP address with the GETINFO SMS command, see GETINFO: Retrieve information from the EXPLORER 540 on page 22. • <incoming port> is the port you defined in Remote management on page 68 (Incoming port for web application, default port 80). Example: If the IP address of the terminal is 161.30.180.12 and the incoming port number defined in the Remote management page in the web interface is 80, enter 161.30.180.12:80. You should now be connected to the built-in web interface of the terminal. Note Access to the EXPLORER 540 web interface is restricted with a password. See Security setup on page 27 and Passwords on page 62. 98-148232-B To access the terminal from a remote location 26 Chapter 3: Operation Security setup Important By default any phone number can access the EXPLORER 540 with an SMS! To protect against unauthorized access, change the remote SMS password and make a list of trusted phone numbers. See To set up remote access with SMS on page 69 and To set up the security with AT commands below. Overview of security measures Since the EXPLORER 540 is most likely placed in remote areas without direct supervision, it is important to protect it against unauthorized access. The EXPLORER 540 has the following security measures: • User and administrator passwords for the web interface. • Admin password for AT shell and SMS control. • White list for SMS control (list of trusted phone numbers). • MAC filtering • SIM personalization. Optional SIM lock (lock to provider) and optional PIN lock (lock to EXPLORER 540 terminal). • Disable Reset button. One of the functions of the Reset button is to reset to factory default, which also resets the administrator password. This function can be disabled using the web interface. You can set up these security measures in the web interface or with AT commands. see the next sections for details. To set up the security with AT commands For details on how to send AT commands to the EXPLORER 540, see To access the terminal using AT commands on page 19. For details on syntax and parameters for the AT commands, see AT commands on page 99. Do as follows: 1. Disable administration lock: AT_ICLCK=AD,0,<password> Example: AT_ICLCK=AD,0,admin When you get an OK reply you have administrator access to the AT shell. 2. Set new administrator password: AT_ICPWD=AD,<old password>,<new password> Example: AT_ICPWD=AD,admin,myadmpwd When you get an OK reply the administrator password is set to the new password (myadmpwd in the example). 98-148232-B Security setup 27 Chapter 3: Operation 3. Set new password for remote SMS: AT_ICPWD=RS,<old password>,<new password> Note The password cannot contain spaces, e.g. “new pw” is not accepted, whereas “new_pw” is accepted. Example: AT_ICPWD=RS,remote,mysmspwd When you get an OK reply the password for remote SMS access is set to the new password (mysmspwd in the example). 4. Disable/enable remote SMS commands: Disable: AT_ISMSRMT=0 Enable: AT_ISMSRMT=1 Important If you disable remote SMS commands there is no way to access the terminal remotely, unless you have an open data connection (PDP context)! Instead we recommend to define a set of trusted phone numbers, see To set up remote access with SMS on page 69. 5. Specify a white list of trusted MAC addresses: Note Until MAC address filtering is enabled, all MAC addresses are allowed and the white list has no effect. AT_IMACLOCAD=1,0,<MAC address>[,<MAC address> (etc.)] Example: AT_IMACLOCAD=1,0,00:B5:E0:76:FD:C2,00:B5:A0:84:F9:E2 When you get an OK reply, the specified MAC addresses are added to the white list. Important Remember to add the MAC address of your own device. Enabling the MAC address locking without adding your own device MAC address will block for any local access to the Terminal! 6. Turn on MAC address filtering: AT_IMACLOC=1,0 When you get an OK reply, MAC address filtering is enabled for Ethernet, and only the MAC addresses specified in the white list can get access (previous step). 7. Enable administration lock: AT_ICLCK=AD,1,<password> Example: AT_ICLCK=AD,1,myadmpwd When you get an OK reply, the system is protected with the administrator password. To set up the security with the web interface If you want to setup the security with the web interface, see the following sections: • User and administrator passwords for web interface: Passwords on page 62 • Admin password for AT shell (same as for web interface): Passwords on page 62 • Password for remote SMS access: To set up remote access with SMS on page 69 98-148232-B Security setup 28 Chapter 3: Operation • Trusted phone numbers for SMS control: To set up remote access with SMS on page 69 • MAC filtering: To manage connected devices (Traffic control) on page 54 • SIM personalization: Auto SIM PIN validation on page 64 and SIM lock on page 65 • Disable Reset button: Reset button on page 73. To control data connections (PDP contexts) Automatic Context Activation (ACA) In the web interface you can set up the EXPLORER 540 to automatically establish a data connection when it is registered on the satellite network. See To set up the connection mode step 3. on page 51. In the web interface ACA is called “Automatic activation”. Automatic activation also applies to the “wake-on” actions after power save mode (see Power-saving on page 31) and by recovery after e.g. loss of power. Link monitoring (watchdog) It is strongly recommended to use link monitoring to monitor your locally established IP connection, as it enables you to test the BGAN connectivity and to keep your PDP context alive. With this feature activated, the terminal will send out ping commands to up to three servers of your choice. When a data session is started, the terminal will start sending ping commands to the Primary IP address the number of times specified. If no response is received, it will send the same number of ping commands to the Secondary and then Tertiary IP address, if available. If no response is received from any of the IP addresses, the terminal will eventually restart. For configuration with the web interface, see Link monitoring on page 66. For configuration with SMS command, see WATCHDOG: Request or modify watchdog settings on page 23. Note Link monitoring only applies when the data connection is started locally by equipment connected to the EXPLORER 540. Data connections started with the SMS command ACTIVATE cannot be monitored with link monitoring. Manual activation of data connections You can manually activate a data connection in the following ways: • Remote: Send an SMS to the EXPLORER 540. See ACTIVATE: Activate a data connection with an SMS on page 21. • Local (EXPLORER 540 LAN interface): • Access the web interface locally and click the tile for the data connection on the dashboard. See To start and stop data connections on page 42 or • Send an AT command to the terminal. See To configure the connected equipment for PPPoE on page 30 (the example), To access the terminal using AT commands on page 19 and Context management AT commands on page 105. 98-148232-B To control data connections (PDP contexts) 29 Chapter 3: Operation PPPoE (Point-to-Point Protocol over Ethernet) To configure the connected equipment for PPPoE How to configure your equipment depends on the type of equipment. Refer to the user documentation of the equipment. As a minimum, you need to configure the user name and password in your equipment in order to make PPPoE work with the terminal The user name and password can be left blank (or insert user name: void and password: void). Then the registration on the Access Point is most commonly done in such a way that the data connection is established with a dynamic IP address from the airtime provider. To request a static IP (if subscribed to) from the Access Point you must type in the user name and password from your airtime subscription. Note for MAC OS: User name and password are required. For some ISPs you can use user name void and password void. Contact your airtime provider for further information. To send commands with PPPoE You can use the command XBB:<AT String> to send AT commands over PPPoE. Example: To start a Standard data connection with the Context identifier “1”, type XBB:AT+CGDCONT=1,ip,bgan.inmarsat.com;+CGEQREQ=1,3 Note that there are two commands involved, +CGDCONT and +CGEQREQ. +CGDCONT defines the context ID (1), the connection type (IP) and the APN (bgan.inmarsat.com). +CGEQREQ starts a data connection for the defined context ID (1) using traffic class Standard data (3) Note that because the traffic class is 3 (Standard data), the remaining parameters (max. and guaranteed bit rates etc.) are omitted. See also Context management AT commands on page 105. 98-148232-B To control data connections (PDP contexts) 30 Chapter 3: Operation Power-saving There are two methods to save power in the EXPLORER 540. • Sleep mode • Power save mode Sleep mode When in sleep mode the terminal is registered, attached and capable of exchanging data between the LAN and the BGAN satellite interface. The system enters sleep mode whenever possible, i.e. if it is not active and not in power save mode. Power save mode In Power save mode, the terminal deregisters and gracefully closes down the terminal to save power. Note The following conditions will prevent the terminal from entering Power save mode: • The web interface is open • Data/SMS traffic • Software update ongoing • Incoming/outgoing calls • Wake up input pin (GPI-1) active To use the Power save mode you must configure one or more “wake up” methods: • Wake up on daily basis • Wake up on input pin (dedicated I/O pin) General power save settings: • Set the number of minutes without any activity (Idle time) before the terminal enters power save mode • Set whether or not the power save function should be prevented when a satellite connection (PDP context) is open (only configurable with web interface) You can also configure the wake up methods and the general power save settings in the web interface. See Power save (Settings) on page 71. To set the idle time before power save If you are using Power save mode and none of the conditions that prevent Power save mode are present (mentioned in the note above), the system will go into Power save mode after a defined idle time. Note If the Idle time is set to “0”, the Power save function is disabled! 98-148232-B Power-saving 31 Chapter 3: Operation For configuration with AT commands, use the AT command _IPWSAVSCHD as follows: 1. Set the idle time before power save: AT_IPWSAVSCHD=<psmode>,<psvalue> Example: AT_IPWSAVSCHD=IDLE_TRG,15 In this example, the power save mode is idle time (IDLE_TRIG), and the idle time before the terminal enters power save mode is 15 minutes. Important Remember to configure minimum one of the wake up functions described below - otherwise the EXPLORER 540 will not be able to enter power save mode. For configuration with the web interface, see Power save (Settings) on page 71. Wake up on daily basis Daily wake up is a method to save power by setting a timer to regularly wake up the terminal. When this is used in combination with the output pin that reflects whether the terminal is awake, it allows for power efficient regular operation of M2M equipment, e.g. for transmission of environmental probe measurements. For information on the “Terminal ready” output pin see I/O connector (X5) on page 91. To configure wake up on daily basis Note If the wake-up time of day is set to “0”, the “Wake up time of day” function is disabled! For configuration with AT commands, use the AT command _IPWSAVSCHD as follows: 1. Set the time of day that the terminal must wake up from power save: AT_IPWSAVSCHD=<psmode>,<psvalue> Example: AT_IPWSAVSCHD=TOD_TRG,24:00 In the example above, the power save mode is the Time Of Day (TOD), and the time of day to wake up from power save is 24:00. For configuration with the web interface, see Power save (Settings) on page 71. Wake up on input pin (GPI) The Request wake up pin (pin 1, input) allows the M2M equipment to signal to the terminal whether it should wake up (active) or attempt to go into power save mode. In the web interface you can: • Enable/disable the input pin • select the polarity of the input pin (Active high/low). See Power save (Settings) on page 71 and I/O connector (X5) on page 91. 98-148232-B Power-saving 32 Chapter 3: Operation Remote software upgrade User initiated software upgrade You can initiate a remote software upgrade with an AT command, either from the command interface or encapsulated in an SMS (ATCO command). _IGETFW tells the terminal to get software from an FTP server and either upgrade the terminal software or download the software file to the terminal for later upgrade. Note FTP server: With M2M subscription you can use Inmarsat’s M2M FUP server (default FTP server for software upgrade). This is not available for Non-M2M subscriptions. _IUPDFW tells the terminal to upgrade its software to the downloaded file. For Syntax and parameters, see ATCO commands on page 100. To upgrade the software If you have an M2M subscription, the EXPLORER 540 should be available from the Inmarsat FTP server. If not, download the new software1 or acquire the software from Cobham SATCOM and place it on your FTP server. 1. To access the EXPLORER 540, use one of the following: • a computer connected to the Internet, see Remote access with AT commands on page 24, or • equipment connected to a cellular network, see Remote access with SMS on page 20. Note that you need a password for both access methods. For AT commands, use the AT_ICLCK command with the admin password, for SMS, use the remote SMS password. 2. Use the command _IGETFW to initiate the software download (and maybe upgrade) from the specified FTP server. If you are using default APN and default FTP server these can be left out. Example: AT_IGETFW=1 In this example, the terminal will get the software from the default FTP server via the default APN and download and then upgrade the software in the terminal. Note The Inmarsat FTP server for firmware upgrade is only available with M2M subscription. If you have a non-M2M subscription you must specify a third party FTP server for the software upgrade. 3. The terminal prepares for software update, connects to the specified FTP server and downloads the software image. If you have selected Deferred update (_IGETFW=0), you have to use the command _IUPDFW followed by the file name when you want the terminal to upgrade the software. 1. You can download the software from the “Self Service Centre” at cobham.com/satcom, select Service and Support > Cobham SATCOM Service and Support and then 24-7 Self Service Centre / Technical Downloads. Locate the EXPLORER 540 software. 98-148232-B Remote software upgrade 33 Chapter 3: Operation 4. If you have selected Immediate update (_IGETFW=1), the terminal updates the system, reboots, installs the update and verifies the online connection. 5. When the software upgrade is successfully completed you get an AT or SMS command response with the message Complete. Example:_IUPDFW: 0, Complete For configuration with the web interface, see To update software on page 60. File transfer Using AT commands, you can transfer a configuration file or a log file between the EXPLORER 540 (local directory in EXPLORER 540 is “/”) and an FTP server over the satellite network. _IGETFILE tells the terminal to get a file from an FTP server (e.g. a configuration file) _ISENDFILE tells the terminal to send a file to an FTP server (e.g. a log file) _IUPDCFG tells the terminal to update the EXPLORER 540 configuration with the contents of the previously downloaded configuration file. For Syntax and parameters, see ATCO commands on page 100. Configuration file If you need to reuse a configuration in other terminals of the same type, you can save your current configuration to a file, which can then be loaded into the other terminal(s). Note Be aware that if the terminals have different software versions, some of the settings may be different than expected. If possible, use the same software version in the terminals. Save configuration To command the EXPLORER 540 to save its configuration to a file and transfer it to an FTP server, do as follows: 1. To access the EXPLORER 540, use one of the following: • a computer connected to the Internet, see Remote access with AT commands on page 24, or • equipment connected to a cellular network, see Remote access with SMS on page 20. Note that you need a password for both access methods. For AT commands, use the AT_ICLCK command with the admin password, for SMS, use the remote SMS password. 2. Send the command _ISENDFILE to the EXPLORER 540 to make it send the configuration file to the specified destination on your FTP server. Example: AT_ISENDFILE="/","config.txt","ftpdirectory","ftp.my ftpserver.com","ftp-username","ftp-password" 98-148232-B File transfer 34 Chapter 3: Operation In this example. the terminal will look for a file named config.txt in the local directory (/) in the terminal, and send the file to the directory ftpdirectory on the FTP server named ftp.myftpserver.com. The user name ftp-username and password ftp-password give access to the FTP server. The default APN is used (APN info is left out). 3. You get a response command that the file was transferred successfully. Example: _ISENDFILE: 0, Complete Load configuration To command the EXPLORER 540 to update its configuration, do as follows: 1. Place the configuration file on your FTP server. 2. To access the EXPLORER 540, use one of the following: • a computer connected to the Internet, see Remote access with AT commands on page 24, or • equipment connected to a cellular network, see Remote access with SMS on page 20. Note that you need a password for both access methods. For AT commands, use the AT_ICLCK command with the admin password, for SMS, use the remote SMS password. 3. Send the command _IGETFILE to the EXPLORER 540 to download the configuration file from the specified FTP server. Leave out APN information if you are using default APN. Example: AT_IGETFILE="ftpdirectory","config.txt","/","ftp.myftpserver.com", "ftp-username","ftp-password" In this example. the terminal will look for a file named config.txt in the directory ftpdirectory on the FTP server named ftp.myftpserver.com and download the file to the directory named / in the terminal. The user name ftp-username and password ftp password give access to the FTP server. The default APN is used (APN info is left out). 4. Use the command AT_IUPDCFG to upgrade the EXPLORER 540 configuration using the file downloaded in step 3. Example: AT_IUPDCFG=config.txt This command will take the downloaded configuration file named config.txt and use it to update the configuration of the EXPLORER 540. Note The terminal will reboot when the configuration is updated. 5. You get a response command that the configuration was successfully upgraded. Example:_IGETFILE: 0, Complete To save or load a configuration using the web interface, see To save or load a configuration on page 65. 98-148232-B File transfer 35 Chapter 3: Operation Log file(s) Using AT commands, you can command the EXPLORER 540 to send the following log files to an FTP server: • Diagnostics report: diagreport.tar.gz. A report containing useful information for troubleshooting (includes the logs below as well as other information). • Event log: event.csv. A log of events that are signalled to the user. • System log: syslog.log. A log of internal events in the EXPLORER 540. • AT command log: at_log.txt. A log of all AT commands sent and received by the EXPLORER 540. To command the EXPLORER 540 to send a log file to an FTP server, do as follows: 1. To access the EXPLORER 540, use one of the following: • a computer connected to the Internet, see Remote access with AT commands on page 24, or • equipment connected to a cellular network, see Remote access with SMS on page 20. Note that you need a password for both access methods. For AT commands, use the AT_ICLCK command with the admin password, for SMS, use the remote SMS password. 2. Send the command _ISENDFILE to the EXPLORER 540 to make it send a log file to the specified destination on your FTP server. Example: _ISENDFILE="/","syslog.log","ftpdirectory","ftp.myftpserver.com","ftp username","ftp-password" In this example. the terminal will look for a file named syslog.log in the local directory / in the terminal, and send the file to the directory ftpdirectory on the FTP server named ftp.myftpserver.com. The user name ftp-username and password ftp-password give access to the FTP server. The APN is left out to indicate that the default APN is used. 3. You get a response command that the file was transferred successfully. Example: _ISENDFILE: 0, Complete Using the web interface you can see the Event log and create a diagnostics report. See Log files on page 86. Status of the EXPLORER 540 There are basically three ways of getting status from the EXPLORER 540: • Access the built-in web interface. The Status page shows information such as terminal status, network status, position status and ongoing communication. See Status information on page 45. • Send the SMS command GETINFO to the EXPLORER 540. This commands retrieves information from the EXPLORER 540 such as call time, data usage, GPS position and global IP address. For details, see ATCO commands on page 100 98-148232-B Status of the EXPLORER 540 36 Chapter 3: Operation • I/O pin 2 (Terminal ready output). If you connect to this pin you can get information on whether or not the terminal is ready to communicate with connected equipment. See Power save (Settings) on page 71 and I/O connector (X5) on page 91. • GPIO pin 3, see next section. Additionally, until installation is completed you can use the LED to follow the status. See Light indicator on page 81. Control or status with GPIO pin 3 The GPIO pin 3 is configurable in the web interface to be input or output, and active low or active high. You can use the AT command _ITGPIO to activate or deactivate the pin (if configured as output) or read the status of the pin (if configured as input). For configuration, see I/O pins (Settings) on page 72. For specifications, see I/O connector (X5) on page 91. To read the status of GPIO pin 3 (input) Do as follows: 1. Configure GPIO pin 3 in the web interface to be input. 2. Send the command _ITGPIO? to the terminal. 3. You get a response saying whether the pin is active or inactive (1 is active, 0 is inactive). Note that the setting in the web interface determines whether the pin is active high or low. Example: _ITGPIO: 1 OK To activate or deactivate GPIO pin 3 (output) Do as follows: 1. Configure GPIO pin 3 in the web interface to be output. 2. Send the command _ITGPIO=1 (activate) or _ITGPIO=0 (deactivate) to the terminal. 3. You get an OK response when the pin is successfully activated or deactivated. 98-148232-B Control or status with GPIO pin 3 37 Chapter 4 Configuration with web interface 4 This chapter describes how to use the web interface to operate, set up and configure your system. It has the following sections: • The web interface • To control data connections from web interface • Status information • The Control panel • To restart the installation process • To use the logs • To manage connected devices (Traffic control) • Support features • Terminal settings • To set up your data connection packages (BGAN M2M) • To set up tracking • Advanced settings • To enter the SIM PIN in the web interface 98-148232-B 38 Chapter 4: Configuration with web interface The web interface What is the web interface? The web interface is built into the terminal and is used for operating, setting up and configuring the system. You can access the web interface from a computer with a standard Internet browser. To access and navigate the web interface To access the web interface To access the web interface, do as follows: 1. Start up the terminal. 2. Connect your computer to the terminal. You can connect locally to the LAN interface or use a remote connection. See Remote access to the web interface on page 25. 3. Open your browser and enter the IP address of the terminal in the address bar. For local connection, the default IP address of the terminal is 192.168.0.1. For remote connection, see Remote access to the web interface on page 25. 4. Enter user name and password. You can log in as user or as administrator. • Default for user: User id = user, Password = <serial number of the EXPLORER 540> • Default for admin: User id = administrator, Password = admin Note If the same user enters a wrong password 5 times in a row, he is locked out for 15 minutes (other users can still access the login page). After 15 minutes he can try again. Note Some parts of the web interface may not be accessible if the user permissions are limited. For information on how to set up user permissions, see To set up user permissions on page 63. If the installation process is ongoing, the web interface will show a popup window with the progress of the installation process. You can change the language to French, German, Russian, Spanish, Chinese or Japanese. See To select the language on page 52. 98-148232-B The web interface 39 Chapter 4: Configuration with web interface Overview of the web interface When the web interface opens, the title bar shows the name of the product. The example below shows the Support page.

Name and icon of current page (on opening page: the name of the product) Breadcrumbs Contents section The web interface consists of the following sections. • Name of current page. Tap or click to refresh the page. Icon bar Status section Icon bar

• Icon bars at the top and bottom are present on all pages and hold icons that give access to status such as signal level as well as active alerts, when relevant. It also holds the icon for the Control panel. For explanations of the icons, see the next section, Icons in the icon bars. • Breadcrumbs right below the icon bar show the current location in the menu system and gives access to the higher levels in the menu. • Contents section shows the contents of the selected page. This section is used for viewing or changing settings, or for performing actions. On the opening page, this section is used to start and stop data connections. • Status section shows the status of the terminal and the network connection, position information, ongoing calls and data sessions etc. The Status section is not shown on small screens. If the screen is small (e.g. on a smartphone), you can show/hide the status by clicking  at the bottom of the page. 98-148232-B The web interface 40 Chapter 4: Configuration with web interface Icons in the icon bars The icon bars are always available at the top and bottom of the web interface. Some of the icons are permanent while others are temporary. Icon Explanation  Signal level of the external network.  Help. Click to get context-sensitive help for the current page.  Control panel. Click to access the settings.  Startup page where you can start and stop data connections. Click to go to the startup page. The “1” at the icon shows that a BGAN data connection package is running.  Status. If the screen is not large enough to show the status field, this icon appears at the bottom of the page. Click the icon to see status of the terminal and satellite connection. Click again to exit the status page.  An alert is active. Click the icon to see a list of active alerts. Note that this icon will remain in the icon bar as long as the alert is still active. To navigate the web interface • To access status and settings, tap or click the relevant icon in the icon bar or select  to access the Control panel. The status or settings are displayed in the contents section. • To see your current location and to move back through the Control Panel menu, use the breadcrumbs just below the icon bar. • To scroll through longer pages, use the scroll bar or swipe. • To refresh the current page, press Ctrl+F5 (PC) or Apple+R (Apple) or Cmd+R (Apple). 98-148232-B The web interface 41 Chapter 4: Configuration with web interface To control data connections from web interface The startup page of the web interface is used to start and stop data connections and to set up the data connections. Note With a non-M2M subscription you have more options for the data connection. See Appendix C, BGAN non-M2M functions. To start and stop data connections By default, you must activate your data connection before you can access the Internet. However, you can enable automatic activation of a data connection. See step 3. on page 51. Note The icons for starting  and stopping  connections are only active if the terminal is ready and registered on the BGAN network. Otherwise the text is greyed out and you cannot start data connections. To start and stop data connections on your EXPLORER 540, do as follows: 1. In the opening page, locate the connection package you want to start. 2. Click  to start the connection. The connections icon at the bottom of the page shows when a BGAN data connection package is running. 3. Click  to stop the connection. If the connection fails, the connection tile shows an exclamation mark  and an error message. The error message is also shown in the data log, see Data log on page 48. When a connection is active, the icon changes to  and the tile for the active connection shows: • IP address: The external IP address that has been assigned by the service provider to this session. If the connection was started by remote SMS, the local IP address is also shown. • Transferred data: For Standard data, the tile shows the total amount of transmitted and received data since the connection was established. 98-148232-B To control data connections from web interface 42 Chapter 4: Configuration with web interface To set up your data connection packages (BGAN M2M) Note This section only describes the Standard data connection available with M2M subscriptions. For information on class 2 subscription, see To set up data connections on page 110. Note You must be logged in as administrator to be able to change the settings for a data package. To change the name of a connection package To change the name of a connection package, click  in the right side of the tile with the connection package. Click Properties, type in the new name and click Save. The new name is shown on the tile on the startup page. To change the APN for a connection package By default a connection package is set to use no IP Header compression and to use the APN (Access Point Name) from the SIM card. This is suitable for most applications. Note It is recommended to leave IP Header compression disabled. This means that the data packets are transmitted more reliably with less data loss. If you want to use a different APN, do as follows: 1. Click  in the right side of the tile with the connection package that you want to change. 2. Select Parameters. 3. Next to APN, select the source of the APN. • SIM default (default and recommended setting): The APN is taken from the SIM card. • Network assigned: The APN is assigned from the network. • User defined: APNs are provided from the Airtime Provider. Type in the APN next to User defined name. 4. If your APN uses a password, type in the User name and Password provided from the Airtime Provider. 5. Click Save. 98-148232-B To set up your data connection packages (BGAN M2M) 43 Chapter 4: Configuration with web interface To create a new connection package Note You must be logged in as administrator to be able to create connection packages.Do as follows: 1. Click New connection package. 2. Type a name for the new package and click Save. 3. Click Click here to create connections. 4. Select the connection type you want for your new connection package. For M2M subscription, you can only select Standard. 5. Click Save package. The new package should now appear as a new tile on the startup page. For details on Parameters (APN and IP Header compression) see To change the APN for a connection package on page 43. 98-148232-B To set up your data connection packages (BGAN M2M) 44

Status information Chapter 4: Configuration with web interface

If the window is large enough, it shows a status field at the bottom of the page or in the right side of the page. If not, click  at the bottom of the page to show the status page. Click  again to return to the previous page. Status field

Small screen: Click here for status page

98-148232-B Status information 45

The Control panel Chapter 4: Configuration with web interface

The Control panel is used for accessing the settings and functions of your EXPLORER 540. To open the Control panel, click  from the bottom right corner of the web interface. Note IP handsets: The M2M subscription does not support Voice over IP (VoIP). For details on VoIP and voice calls with standard class 2 subscription, see Appendix C, BGAN non-M2M functions. 98-148232-B The Control panel 46

Chapter 4: Configuration with web interface To restart the installation process If you need to restart the installation process, e.g. because the EXPLORER 540 has been moved to another location, click the Installation tile in the Control panel. This will reboot the terminal and restart the installation process. For details about the installation process, see Installation process on page 11. To start the installation process from the web interface, do as follows: 1. Select  (Control panel) and then Installation. 2. Select OK to reboot the terminal and start the installation process. Note that you must log into the web interface with user name and password after reboot. The signal strength is shown on the screen during the pointing process. 3. Turn and tilt the antenna slowly until you have obtained the highest possible signal strength. You can use the pointing sound as well as the signal strength shown on screen. For details, see Installation process for satellite operation on page 12. 4. When the EXPLORER 540 has detected a stable BGAN signal it automatically exits the pointing process and starts to connect to the BGAN network. • If you do nothing, the EXPLORER 540 automatically connects to the BGAN network (if possible) and then completes the installation process. • If you want to cancel installation and start over at next power-up, click Cancel. You can still configure the EXPLORER 540, and the LED will be active. If there are problems with the installation, the web interface will show a warning icon next to the failing step in the installation window. The LED on the EXPLORER 540 will be yellow (warning). See Troubleshooting guide on page 78. 5. Tighten the screws to fix the EXPLORER 540 in the pointed position. 6. When the installation process has ended, click Close to close the Installation window. 98-148232-B To restart the installation process 47 Chapter 4: Configuration with web interface To use the logs To access the logs To access the Logs, select  and select Logs from the menu. The Logs page contains: • Call log: A list of all incoming, outgoing and missed calls since the log was last cleared. • Data log: A list of all data sessions since the log was last cleared. • Total counters: Totals for each type of service since the log was last cleared. Date and time is the international UTC time, received from the satellite. Call log (Non-M2M only) With Non-M2M subscription the Call log shows: • Outgoing calls shows the start time, receiving end phone number, duration, type (Standard voice or 3.1 kHz audio), termination cause and, if Call charges have been entered, estimated charge of each outgoing call. • Received calls shows the start time, calling phone number, duration, type (Standard voice or 3.1 kHz audio) and termination cause of each incoming call. • Missed calls shows the start time, calling phone number, type (Standard voice or 3.1 kHz audio) and termination cause of each incoming call that was not received. To clear the Call log, click the Clear call log button at the top. Data log The Data log shows: • Standard data shows data usage, date and time, termination cause and estimated charge of each Standard data session (if Call charges have been entered). • For Non-M2M only: Streaming data shows the duration and type (such as 64 kbps, 128 kbps), date and time, termination cause and estimated charge of each Streaming data session (if Call charges have been entered). To clear the Data log, click the Clear data log button at the top. Total counters The total counters show: • For Non-M2M only: Call session totals shows the total duration (hh:mm:ss) for each call type since the log was last cleared. It also shows the estimated call charge for each call type (if Call charges have been entered). • Data session totals shows totals for each data connection type since the log was last cleared. For Standard data the totals are shown as amount of data transferred (kB) and for Streaming connections the totals are shown in duration (hh:mm:ss). It also shows the estimated charge for each data type (if Call charges have been entered). To reset the Total counters, click the Reset total counters button at the top. 98-148232-B To use the logs 48

Terminal settings Chapter 4: Configuration with web interface

To configure the terminal settings, select  (Control panel) > Terminal settings.98-148232-B Terminal settings 49 Chapter 4: Configuration with web interface To set up the connection mode In the web interface you can set up the Internet connection mode and the IP addressing between the EXPLORER 540 and devices connected to the EXPLORER 540. The EXPLORER 540 has a built-in DHCP server which can be used to dynamically assign IP addresses to devices connected to the EXPLORER 540. The drawing below shows examples of the IP addressing in router mode (default setup) and modem mode. 5RXWHU PRGH
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98-148232-B Terminal settings 50 Chapter 4: Configuration with web interface To set up the connection mode of the EXPLORER 540, do as follows: 1. At Internet connection mode, select Modem mode or Router mode. Router mode is the default setting and is recommended for most purposes. • Select Router mode if one or more computers are connected and the EXPLORER 540 should act as a router. When Router mode is selected, the EXPLORER 540 uses the built in NAT module for making the necessary address translations. • Select Modem mode if only one computer is connected, and the EXPLORER 540 should act as a modem, or more than one computer is connected using an external router. Note Do not connect more than one computer in Modem mode, unless you have an external router. 2. Under Local IP address, type in a new IP address if you want to change the Local IP address of the terminal. This is the address used to access the web interface. The default IP address is 192.168.0.1. Important Do not use any of the reserved IP addresses listed in List of reserved IP subnets on page 88. 3. To enable automatic activation of your data connection, select Automatic activation of Standard data. • When you select automatic activation, the data connection is automatically established after restart as soon as the EXPLORER 540 and its BGAN connection are ready. Note You are charged for the data transferred. You may want to disable automatic updates in your LAN device to avoid unnecessary charges. • When you disable automatic activation (default), you can control the data connection manually from the startup page  or with the SMS command ACTIVATE. 4. Under DHCP, select DHCP Enabled (recommended for most purposes). • If you select DHCP Enabled, the terminal assigns dynamic IP addresses to devices connected to the terminal. • If you select disable DHCP, you need to set up a static IP address in the connected device. 5. If you want to change the Network mask for the local network of the terminal, type in the new network mask. The default network mask is 255.255.255.0. 6. Under DHCP range start and DHCP range end, type in the range of IP addresses that should be assigned to locally connected equipment. 7. Under Static IP addresses add any static IP addresses used by locally connected equipment. This is necessary in order to be able to access the equipment remotely. Note The static IP addresses must be outside the DHCP range set in the previous step.8. Click Save. 98-148232-B Terminal settings 51 Chapter 4: Configuration with web interface To enable or disable the pointing sound The EXPLORER 540 can make a sound to guide you through the pointing procedure (default enabled). To enable or disable the pointing sound, do as follows: 1. In the Terminal settings page, locate the Audio indication section. 2. Select Audio assisted pointing if you want to use a pointing sound to assist your pointing process. 3. Click Save. To select the type of navigation system (GNSS) To select which navigation system to use with your EXPLORER 540, do as follows: 1. In the Terminal settings page, locate the GNSS section (Global Navigation Satellite System). 2. Select GPS, GLONASS, GPS and GLONASS or BeiDou-1. 3. Click Save. Note that it may take some minutes for the EXPLORER 540 to change the navigation system. To select the language The default language of the web interface is English. You can change the language to French, German, Russian, Spanish, Chinese or Japanese. To change the language, do as follows: 1. In the Terminal settings page, locate the Language section. 2. Select a language from the list and click Save. 98-148232-B Terminal settings 52 Chapter 4: Configuration with web interface Port forwarding Note Make the port forwarding configuration before starting the data session. Port forwarding enables you to set up a server connected to the terminal while the terminal is in Router mode. Without port forwarding it would not be possible to contact the server from the Internet. We recommend using a static public IP address for the terminal in order to provide easy access to the terminal. To use the static IP address, it must be included in your subscription and you must set the APN source to SIM default. For details, see To change the APN for a connection package on page 43. Do as follows: 1. From the Control panel , select Port forwarding. 2. Select Forward port to add a new port forwarding. 3. Select Active to activate the port forwarding. 4. Type in the Incoming port start and the Incoming port end. This is the range of port numbers on the EXPLORER 540 for which incoming traffic to the EXPLORER 540 will be forwarded. 5. Type in the Destination IP address, which in this example is the IP address of the mail server: 192.168.0.100. This is the IP address to which the incoming traffic is forwarded. 6. Type in the Destination port start and the Destination port end. This is the range of port numbers at the server, to which the incoming traffic will be forwarded. If only a single port is used, type the same port for Destination port start and Destination port end. 7. Click Save. When you have activated a data connection, you can now access the server from the Internet, using the external IP address of the terminal. If you are using the web interface, you can see the external IP address in the tile with the data connection you have started. For information on how to activate your data connection, see To control data connections (PDP contexts) on page 29. 98-148232-B Port forwarding 53 Chapter 4: Configuration with web interface To manage connected devices (Traffic control) By default, traffic control is disabled, which means that all traffic is allowed. With the Traffic control function you can get an overview of devices connected locally to your EXPLORER 540 and control which devices you want to connect. You can also select whether or not they should be allowed to use the BGAN network. Note that the available settings depend on whether or not you are logged in as administrator. Traffic control (Non-administrator user) To set up traffic control, do as follows: 1. In the Control panel , click Traffic control. A list of connected and added devices appears. 2. Click your connected device to see MAC address and IP address and to change the name or block/allow the use of BGAN network. See the next section. To block BGAN traffic or edit the name for your device Note You can only change these settings if traffic control is enabled. If the administrator has disabled traffic control, all traffic is allowed. 1. In the Traffic control page, click your connected device. The page shows the name, MAC address, IP address and traffic rule for the device. 2. Select Block BGAN traffic, if you want to deny access to the BGAN network for your device. Note If it is already blocked by the administrator, this setting is not editable. 98-148232-B To manage connected devices (Traffic control) 54 Chapter 4: Configuration with web interface 3. At Name, type in the name you want for your device. 4. Click Save. Traffic control (administrator) When you are logged in as administrator, the Traffic control setup offers more options. To set up traffic control as administrator, do as follows: 1. Log in as administrator. 2. In the Control panel , click Traffic control. A list of connected and added devices appears. 3. Click the Enable button to enable Traffic control. By default Traffic control is disabled, which means all devices are allowed access. To change the default settings for all devices Important All devices in the list are updated with the default settings when you click Save. 1. Click the button Default settings. 2. Select Block BGAN traffic if you want to deny access to BGAN network for all devices. With this option selected, only the administrator will be able to allow access for selected or all devices. 3. Click Save. All devices in the list will now have the new default settings. 98-148232-B To manage connected devices (Traffic control) 55 Chapter 4: Configuration with web interface To block or allow BGAN traffic or edit the name for a device 1. In the Traffic control page, click the device you want to set up. The page shows the name, MAC address, IP address and traffic rule for the device. 2. Select Block BGAN traffic, if you want to deny access to the BGAN network for the selected device. If you want to allow access, clear the box. The selected device will then be able to access the network, even if it is blocked in the default settings (see previous section). 3. At Name, type in the name you want for your device. 4. Click Save. To Add a device When you connect a device, it is automatically added to the list using the default settings. If you want to add a device for later use, do as follows: 1. In the Devices page, click the Add device button. 2. Type in the Name and the MAC address for the device. 3. Select Block BGAN traffic, if you want to deny access to BGAN network for the selected device. If you want to allow access, clear the box. The selected device will then be able to access the network, even if it is blocked in the default settings (see previous section). 4. Click Save. When the device with this MAC address is connected, it will appear with the entered name in the list, and access will be allowed or denied depending on the setting in this page. 98-148232-B To manage connected devices (Traffic control) 56 Chapter 4: Configuration with web interface To set up tracking You can set up the EXPLORER 540 to report to a server at certain time intervals. To set up tracking, do as follows: 1. From the Control panel , select Tracking. 2. To enable tracking of the EXPLORER 540, select Enable tracking. 3. Select the Report type. • Compressed. Only latitude and longitude are reported. • Extended. Apart from latitude and longitude, heading and altitude are also included. • ECEF. The same information as Extended, but position and speed data are 3D (ECEF coordinates). 4. Under Server connection, type in the following details: 98-148232-B To set up tracking 57 Chapter 4: Configuration with web interface • Host: The IP address of the server that the EXPLORER 540 will report to. • Server port: Port number on the server. Default number is 7474. • Client port: Port number on the EXPLORER 540. Default number is 7475. • Encryption key: A 128 bit key which must match on both the client and server side. Supplied from the server manager. 5. Under APN, select the source of the APN. • SIM default (recommended): The APN is taken from the SIM card. • Network assigned: The APN is assigned from the network. • User defined: APNs are provided from the Airtime Provider. Type in the APN next to User defined name. 6. Type in the Report interval in days (dd) and hours (hh). Example: If you type in “01” and “12”, the EXPLORER 540 will send a report for every 1½ day. Note If the EXPLORER 540 is in power save mode, no report is sent! 7. Click Save. You can see the status of the tracking link in the status area of the web interface. If the status area is not shown, click  to see it. Note You can set up whether or not you want to allow the tracking server to control these settings. See Remote control of tracking on page 70. 98-148232-B To set up tracking 58 Chapter 4: Configuration with web interface Support features To open the Support page, select  (Control panel) > Support. To view the Alerts When an alert is registered, the web interface shows a warning icon  in the icon bar as long as the alert is active. The Alerts list only shows alerts that are currently active. 1. To view the alerts, click  from the icon bar at the top of the web interface, or select Alerts from the Support page. The Alerts page shows a list of active events. For more information on the event messages, refer to List of messages on page 82. To view the Event log The Event log shows events that occurred in the past and are no longer active. It includes events of informational character describing normal phases of operation for the terminal, and also alerts that have appeared in the Alerts list. To view the event log, select Event log from the Support page. To create a diagnostics report The diagnostic report contains relevant information for troubleshooting. When contacting your supplier for support, please enclose this file. To generate a diagnostic report, do as follows: 1. From the Support page, click Diagnostics report. 2. Click Generate report. Note It may take a few minutes to generate the report. 98-148232-B Support features 59 Chapter 4: Configuration with web interface 3. Select Download report. 4. Choose a location for the file and save it. To update software To update the software in the EXPLORER 540 using the web interface, do as follows: 1. Download the new software1 or acquire the software from Cobham SATCOM and save it on your computer. 2. Open the web interface and enter the Control panel . 3. Click Support > Update software. 4. Click Update software... 5. Browse to the new software version and click Open. The software file has the extension “.tiif”. 6. The terminal restarts and completes the software update. Note The update procedure takes some minutes to complete. If the installation process has not yet been completed, the Status LED flashes blue during the software update. You can check the software version under Control panel > Support > About. To view extended status To see the Extended status page, select Support > Extended status. To view updated information on the Extended status page, click the icon in the top left corner to refresh the page. The Extended Status page shows information such as IAI-2 status, IMSI number and IMEI number. 1. You can download the software from the “Self Service Centre” at cobham.com/satcom, select Service and Support > Cobham SATCOM Service and Support and then 24-7 Self Service Centre / Technical Downloads. Locate the EXPLORER 540 software. 98-148232-B Support features 60 Chapter 4: Configuration with web interface To reset the administrator password If you have forgotten the administrator password, do as follows: Note If you have physical access to the EXPLORER 540, you can also use the Reset button. For details, see Reset button on page 77. 1. Contact your supplier for a reset code. Report the serial number and IMEI number of the terminal. You can find the serial number under Control panel > Support > About and the IMEI number under Control panel > Support > Extended status. 2. After receiving the reset code from your supplier, select Reset password from the Support page. 3. Type in the reset code obtained from your supplier and click Reset. 4. The password is reset to admin. To restart the terminal If you want to restart the terminal, do as follows: 1. From the Support page, select Reboot terminal. 2. Click to confirm the reboot. The terminal restarts. Note that this is the equivalent to switching the terminal off and on again. It is not the same as pushing the Reset button, the installation process will not restart. About The About page shows the Serial number and software version of your EXPLORER 540 and legal information. It also shows your Help desk information, if it has been entered under Advanced > Help desk. To access the About page, select Support > About. 98-148232-B Support features 61 Chapter 4: Configuration with web interface Advanced settings Passwords The EXPLORER 540 web interface is password protected at two levels: A user password and an administrator password. You will always be prompted for a password when you access the web interface. Default settings are: • User: User name: user, Password: <serial number of the EXPLORER 540> • Administrator: User name: administrator, Password: admin You can change the passwords if you are logged in as administrator, see the next sections. To log in as administrator Access to the Advanced settings requires an administrator password. If you are already logged in as user and you want to access the Advanced settings, do as follows: 1. From the Control panel , select Advanced. If you are not logged in as administrator you are now prompted to log in. 2. Enter the administrator password. If you have forgotten the administrator password, you can reset the password. For details, see To reset the administrator password on page 61. The old user name and password will apply until you have finished the reset procedure. 3. Click Login. To change the user password To change the user password, do as follows: 1. Log in as administrator 2. Under Advanced, select Change user password. 3. Type in the Old password. 4. Type in the New password and retype it on the next line. 5. Click Save. At the next login the new password is required. To change the administrator password To change the administrator password, do as follows: 1. Log in as administrator 2. Under Advanced, select Change admin password. 98-148232-B Advanced settings 62 Chapter 4: Configuration with web interface 3. Type in the Old password. 4. Type in the New password and retype it on the next line. 5. Click Save. At the next login the new password is required. To log out as administrator If you close the web interface, you are logged out automatically after 30 seconds. To log out manually, click Logout administrator in the Advanced page. To set up user permissions You can allow or deny users access to certain functions and make these pages read-only. This is useful if you want to protect the system against unintended changes. Study this screen thoroughly and decide to which areas of the system you want to give non-administrator users access. To set up the user permissions, do as follows: 1. Under Advanced, select User permissions. 2. Under Allow users to:, select the settings you want to allow users to access. 3. Under Allow AT commands on:, select LAN interface if you want to allow the use of AT commands. 4. Under Allow user accounts:, select Service user account if you want to enable the use of a service user account. 5. Click Save. The settings without a check mark can only be viewed but not changed by the non administrator user. To restore factory settings To restore the factory settings of the EXPLORER 540, do as follows: 1. Under Advanced, select Factory reset. Important All configuration will be lost and the EXPLORER 540 will return to the default configuration. 2. Click OK. The terminal will now restart and start up with the factory settings. The installation process is also restarted. 98-148232-B Advanced settings 63 Chapter 4: Configuration with web interface SIM PIN for BGAN To enable or disable the use of a SIM PIN To enable or disable the use of a PIN to access the BGAN network, do as follows: 1. Under Advanced, select SIM. 2. Select Enable/disable SIM PIN. 3. Under Enable/Disable PIN select or clear the box next to Require PIN on startup. • If you clear the box, you can access and use the terminal without entering a PIN • If you select the box, you must enter a PIN on startup before you can make calls or data sessions 4. If you selected Require PIN on startup, type in the PIN next to Enter current PIN. 5. Click Save. The new PIN settings will take effect at next power on. To change the SIM PIN To change the PIN used to access the BGAN network, do as follows: 1. Under Advanced, select SIM. 2. Select Change SIM PIN. 3. Under Change PIN type in the Current PIN. 4. Type in the New PIN and retype it on the next line. 5. Click Save. The new PIN settings will take effect at next power on. Auto SIM PIN validation The Auto SIM PIN validation feature allows the EXPLORER 540 to automatically send the PIN to the SIM at power up. This enables the SIM to be PIN locked (to prevent unauthorised re-use of the SIM elsewhere), while still allowing the EXPLORER 540 to connect to the BGAN network without using a PIN. When this feature is enabled, the PIN you enter when setting the Auto SIM PIN validation feature is encrypted and stored locally in the EXPLORER 540. The next time the EXPLORER 540 restarts, the terminal decrypts the PIN and automatically sends it to the SIM without user intervention. Note The SIM PIN must be enabled before you can use this feature. See To enable or disable the use of a SIM PIN on page 64. To set up the Auto SIM PIN validation feature, do as follows: 1. Under Advanced, select SIM. 98-148232-B Advanced settings 64 Chapter 4: Configuration with web interface 2. Select Auto SIM PIN validation. 3. Select Automatically validate SIM PIN on startup. 4. Enter the PIN. 5. Click Save. Note If the SIM PIN is changed either using the web interface or AT commands, the Auto SIM PIN validation feature is disabled and must be reenabled manually. Note If the SIM card is replaced without disabling the Auto SIM PIN validation feature, and the first verification of the SIM PIN fails, the Auto SIM PIN validation feature will disable itself to avoid locking the SIM card. SIM lock The SIM lock feature can be used by suppliers to lock your SIM card to a specific provider or distribution partner. For further information, contact your supplier. To save or load a configuration If you need to reuse a configuration in other terminals of the same type, you can save your current configuration to a file, which can then be loaded into the other terminal(s). Note Be aware that if the terminals have different software versions, some of the settings may be different than expected. If possible, use the same software version in the terminals. To save a configuration to a file To save the current configuration of your EXPLORER 540 to a file on your computer, do as follows: 1. In the Advanced page, click Load/save configuration. 2. Click Save configuration. The configuration file is saved in the EXPLORER 540. 3. Click Download configuration... The configuration is downloaded from the EXPLORER 540 to the downloads section of your computer. To load a configuration from a file To load a configuration from a file into your EXPLORER 540, do as follows: 1. In the Advanced page, click Load/save configuration. 2. Click Load configuration. 98-148232-B Advanced settings 65 Chapter 4: Configuration with web interface 3. Browse to the configuration file and click Open... The configuration is now loaded into your EXPLORER 540. When the configuration is loaded successfully, the EXPLORER 540 restarts with the new configuration. Link monitoring It is strongly recommended to use link monitoring to monitor your locally established IP connection, as it enables you to test the BGAN connectivity and to keep your PDP context alive. With this feature activated, the terminal will send out ping commands to up to three servers of your choice. When a data session is started, the terminal will start sending ping commands to the Primary IP address the number of times specified. If no response is received, it will send the same number of ping commands to the Secondary and then the Tertiary IP address, if available. If no response is received from any of the IP addresses, the terminal will eventually restart. Note The data connection must be activated before link monitoring can start. See To start and stop data connections on page 42. To set up link monitoring, do as follows: 1. Under Advanced, select Link monitoring. 2. Select Enable Link monitoring. 3. At Ping interval (minutes) select the Interval in minutes between the ping commands. 4. Select the Number of retries before the terminal restarts. 5. Select the Ping mode. • Ping always: Always send ping, regardless of data traffic. • Ping when no traffic: Send ping only if no data traffic is ongoing. 6. Type in the Primary and optionally the Secondary and Tertiary IP address. This is the IP address of the server(s) to which the terminal will send ping commands. Note Use a server that is reliable and that responds to ICMP Echo Requests. 7. Click Save. 98-148232-B Advanced settings 66 Chapter 4: Configuration with web interface Data limits You can set a limit for the use of data services with the EXPLORER 540 system. If you have entered the call charges in the menu Call charges, the system automatically calculates and displays the estimated maximum charges for your data sessions. Note Thrane & Thrane A/S does not take responsibility for the correctness of the estimated charges. This calculation is only a rough estimate of the charge, based on the tariff entered by the user. Also, the airtime provider may have different methods of calculating the charge. Once the entered limit is reached, the connection is automatically stopped. This is recorded in the data log. To continue using the data service you must start a new connection by clicking on the desired connection on the startup page. Note If you have enabled automatic activation of the Standard data connection and you set a data limit for the Standard data connection, automatic activation is disabled. To set data limits, do as follows: 1. Under Advanced, select Data limits. 2. Select the type of connection you want to limit. 3. Type in the amount of data or time allowed and select the appropriate units. 4. Select Enable. 5. Click Save to save the settings. Call charges Note Thrane & Thrane A/S does not take responsibility for the correctness of the estimated charges. This calculation is only a rough estimate of the charge, based on the tariff entered by the user. Also, the Airtime Provider may have different methods of measuring the airtime used. If you know the tariff for your subscribed services, you can enter these tariffs in the web interface and automatically calculate the estimated charges for your calls and data sessions. To enter the call tariffs, do as follows: 1. Under Advanced, select Call Charges. 2. Select the currency from the Displayed currency drop-down list. 3. Enter the tariff for each of the services. 4. Click Save. The entered tariffs are used for estimating the charges for calls and data sessions. For further information, see Call log (Non-M2M only) on page 48. 98-148232-B Advanced settings 67

Remote management Chapter 4: Configuration with web interface

You can set up the terminal so that it can be controlled from a remote location. To set up the terminal for remote management, select Advanced > Remote management from the Control panel. 98-148232-B Advanced settings 68

Chapter 4: Configuration with web interface To set up remote access with IP Note The settings for Remote access with IP are not relevant if you are using the _IREMWEB command. See To use AT commands to get remote access to the web interface on page 25. 1. From the Remote management page, select Enable access to web application and/ or Enable access to AT commands. 2. Type in the Incoming port numbers to use for the web server and for AT commands. The default port numbers are: • web server: 80 • AT commands: 5454 Note If you type another port number, the port number must be available at your service provider. 3. Under Trusted IP addresses, click Add IP address and type in the IP address of the device you want to give access to the terminal. 4. To add more IP addresses, click Add IP address again. Note To be able to access the terminal you must have an active data connection. After preparing the terminal and activating the connection you can access the terminal from one of the trusted IP addresses, using the incoming port defined in the Incoming port field. • For information on how to prepare the terminal for remote activation of a data connection, see the next section To set up remote access with SMS. • For information on how to access the terminal, see To access the terminal from a remote location on page 20. If Static IP is included in your airtime subscription, we recommend using this static public IP address for the terminal in order to provide easy access to the terminal. To use the static IP address, it must be included in your airtime subscription and you must set the APN source to SIM default. For details, see To change the APN for a connection package on page 43. To set up remote access with SMS Note The terminal must be registered to the satellite services to receive and accept an SMS. 1. From the Remote management page, select whether you want to Enable remote SMS commands. 2. Enter the password for remote SMS. It can be up to 32 characters long. The characters 0-9, a-z and A-Z are allowed. The password is mandatory. This password must be entered every time you send an SMS command. Default password is remote. 98-148232-B Advanced settings 69 Chapter 4: Configuration with web interface 3. Clear the box Trust all phone numbers and enter at least one trusted mobile number from which the terminal accepts an SMS. Use the wild card * to accept a range of trusted numbers. Leave out the prefix before the country code (example: for “+45” write only “45”) Entered mobile number with wild card Mobile numbers accepted 453955880* +4539558800 to +4539558809 45395588* +4539558800 to +4539558899 4. To add more phone numbers, click Add phone number again. 5. Click Save. For information on how to send SMS commands, see Remote access with SMS on page 20. Remote control of tracking When you are using the tracking function of the EXPLORER 540, you can set up the terminal so that the tracking server can access the EXPLORER 540 e.g. to start or stop tracking or to change reporting intervals. To allow the tracking server to control the tracking settings, do as follows: 1. Under Advanced, select Tracking settings. 2. Select Allow remote control of tracking. 3. Click Save. The EXPLORER terminal will now accept commands from the specified tracking server, for example to change reporting intervals or start/stop reporting. 98-148232-B Advanced settings 70 Chapter 4: Configuration with web interface Power save (Settings) There are a number of options to save power in the EXPLORER 540. For a general description of the power save options, see Power-saving on page 31. To set up the power save options, do as follows: 1. Under Advanced, select Settings. 2. Select how many minutes with no (local) activity before the terminal should enter power save mode (Idle time). Note If you select 0 (zero), the power save function is disabled and the terminal will never enter power save mode. 3. Select Prevent power save if satellite connection is active if you do not want the terminal to enter power save mode when a data connection (PDP context) is opened on the satellite connection. Note With this option selected, the terminal will not enter power save mode if there is a PDP context open, even if it is not currently used to send or receive data. 4. Select Enable daily wake up and enter the Wake up time of day if you want the terminal to “wake up” from power save mode at a specific time every day. 98-148232-B Advanced settings 71 Chapter 4: Configuration with web interface Note Local time must be converted to UTC time! 5. Select Enable GPI pin wake up if you want to use the dedicated I/O pin on the EXPLORER 540 to wake up the terminal from power save mode. See the next section I/O pins (Settings) on page 72. 6. Click Save. I/O pins (Settings) The EXPLORER 540 has 3 I/O pins, two assigned pins and 1 general purpose pin. • Request wake up (input) • Terminal ready (output) • Control/Status input/output 1. Under Advanced, select Settings. 2. If you have enabled GPI pin wake up, select whether the Request wake up input should be active high or low. 3. Select whether the Terminal ready output should be active high or low. This output signals when the EXPLORER 540 is ready to communicate with connected equipment. 98-148232-B Advanced settings 72


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