BROTHER TJ-4121TN (01) PDF MANUAL


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PDF Content Summary: User's Guide TJ-4020TN/4021TN/4021TNR/TJ-4120TN/4121TN/4121TNR TJ-4020TN/4021TN/4021TNR TJ-4120TN/4121TN/4121TNRUser's Guide (English) Version 02

© 2020 Brother Industries, Ltd. All rights reserved. ENG

Copyright Information The copyright in this manual, the software, and firmware in the printer described therein are owned by Brother. All rights reserved. Information in this document is subject to change without notice and does not represent a commitment on the part of the company. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of the company. Trademarks Wi-Fi® is a registered trademark of Wi-Fi Alliance®. CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. All other trademarks are the property of their respective owners. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies. Not all models are available in all countries or regions. i Contents 1. Introduction ........................................................................................................ 1 1.1 Product Introduction...................................................................................... 1 1.2 Additional Product Reference........................................................................ 1 2. Operations Overview.......................................................................................... 2 2.1 Unpack the Label Printer and Check the Components.................................. 2 2.2 Printer Overview ........................................................................................... 3 2.2.1 Front View.............................................................................................. 3 2.2.2 Interior View ........................................................................................... 6 2.2.3 Rear View............................................................................................... 7 2.3 Control Panels .............................................................................................. 8 2.3.1 LED Indicators and Buttons.................................................................... 9 2.3.2 Home Screen Icons (Touchscreen Models Only).................................. 10 2.3.3 Touchscreen Overview......................................................................... 11 3. Set Up Your Printer.......................................................................................... 16 3.1 Connect the Power Cord............................................................................. 16 3.2 Load the Ribbon.......................................................................................... 17 3.3 Remove Used Ribbon ................................................................................. 20 3.4 Load the Media ........................................................................................... 21 3.4.1 Load Label Roll .................................................................................... 21 3.4.2 Load External Media ............................................................................ 24 3.4.3 Load the Media in Peeler Mode (Optional) ........................................... 27 3.4.4 Load Media in Cutter Mode (Optional).................................................. 31 4. Improve Print Quality........................................................................................ 34 4.1 Adjust Print Head Tension to Improve Print Quality..................................... 34 4.2 Avoid Wrinkled Labels................................................................................. 34 4.2.1 Adjust Ribbon Tension ......................................................................... 34 4.2.2 Change the Print Density/Darkness Settings........................................ 36 4.2.3 Try Different Media............................................................................... 36 5. Printing............................................................................................................. 37 5.1 Printer Driver Installation............................................................................. 37 5.1.1 USB Connection (Windows/Mac/Linux)................................................ 37 5.1.2 Wi-Fi Network Connection (Windows) .................................................. 38 5.1.3 Wired Network Connection (Windows) ................................................. 39 5.2 Create and Print Labels Using BarTender................................................... 40 ii 6. Operation ......................................................................................................... 41 6.1 Power-on Utilities ........................................................................................ 41 6.1.1 Ribbon and Gap/Black Mark Sensor Calibration................................... 42 6.1.2 Gap/Black Mark Sensor Calibration, Self-Test, and Entering Dump Mode.......................................................................................... 43 6.1.3 Printer Initialization............................................................................... 47 6.1.4 Media Sensor Calibration (for the Black Mark Sensor) ......................... 48 6.1.5 Media Sensor Calibration (for the Gap Sensor).................................... 48 6.1.6 Skip the AUTO.BAS Program............................................................... 49 7. Change Printer Settings using the Touchscreen............................................... 50 7.1 Setting Menu............................................................................................... 50 7.1.1 FBPL Settings ...................................................................................... 50 7.1.2 ZPL2 Settings....................................................................................... 52 7.2 Sensor Settings........................................................................................... 55 7.3 Interface Settings ........................................................................................ 56 7.3.1 Serial Communication Settings............................................................. 56 7.3.2 Ethernet Settings.................................................................................. 57 7.3.3 Wi-Fi Settings....................................................................................... 58 7.3.4 RFID (Radio Frequency Identification) Settings.................................... 60 7.4 Advanced Settings ...................................................................................... 66 7.5 File Manager............................................................................................... 67 7.6 Diagnostic Functions................................................................................... 68 8. Brother Printer Management Tool (BPM) ......................................................... 69 8.1 Start the BPM.............................................................................................. 69 8.2 Auto-Calibrating the Media Sensor using the BPM...................................... 70 9. Setting Up the RFID ......................................................................................... 71 9.1 Introduction ................................................................................................. 71 9.2 RFID Calibration ......................................................................................... 72 9.2.1 Load the RFID Media ........................................................................... 72 9.2.2 RFID Calibration Procedure ................................................................. 73 10. Product Specifications...................................................................................... 76 11. Troubleshooting ............................................................................................... 79 11.1 Common Problems ..................................................................................... 79 11.2 Touchscreen Error Messages ..................................................................... 81 11.3 RFID Error Messages ................................................................................. 82 12. Maintenance .................................................................................................... 84 iii 1. Introduction 1.1 Product Introduction The robust design of the label printer can handle up to 450 m of ribbon and has the capacity to handle 8" label rolls. The label printer comes equipped with a number of functions, including: - Built-in Ethernet - RS-232C interface - USB ports (for connecting a keyboard or barcode scanner) - Wi-Fi Interface Expansion Slot (for the optional Wi-Fi Interface (PA-WI-002)) - 3.5" color Touchscreen (TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR only) The label printer uses its high-performance and high-quality built-in Monotype Imaging® TrueType font engine with the CG Triumvirate Bold Condensed smooth scalable font. It also provides a choice of eight different sizes of the alphanumeric bitmap font and supports most of the standard barcode formats. 1.2 Additional Product Reference For information on how to write custom programs for your label printer, see the Command Reference on your model's Manuals page at support.brother.com. 1 2. Operations Overview 2.1 Unpack the Label Printer and Check the Components Note Keep the packaging materials in case you must ship the printer. The components included in the box: 1. Label Printer a. TJ-4020TN/TJ-4120TN b. TJ-4021TN/TJ-4121TN c. TJ-4021TNR/TJ-4121TNR 2. Power Cord 3. USB Cable 4. Paper Core If any components are missing, contact the product manufacturer's customer service or your local dealer. 2 2.2 Printer Overview 2.2.1 Front View TJ-4020TN/TJ-4120TN 1. Power LED 2. LED Indicators 3. Pause Button 4. Feed Button 5. PCB Cover 6. Media View Window 7. Media Output Slot 8. Media Cover 9. Media Cover Handle 10. Lower Front Panel 3 TJ-4021TN//TJ-4121TN 1. Power LED 2. Touchscreen 3. Selection Buttons 4. Navigation Buttons 5. PCB Cover 6. Media View Window 7. Media Output Slot 8. Media Cover 9. Media Cover Handle 10. Lower Front Panel 4 TJ-4021TNR/TJ-4121TNR 1. Power LED 2. Touchscreen 3. Selection Buttons 4. Navigation Buttons 5. PCB Cover 6. Media View Window 7. Media Output Slot 8. Media Cover 9. Media Cover Handle 10. RFID Tear Cover 5 2.2.2 Interior View 1. Print Head Release Lever 2. Print Head Tension Adjustment Knob 3. Ribbon Rewind Spindle 4. Ribbon Supply Spindle 5. Label Roll Guard 6. Label Supply Spindle 7. External Label Entry Slot 8. 3" Core Adapter 9. Liner Securing Clip * 10. Liner Rewind Spindle * 11. Media Guide Bar * 12. Damper 13. Ribbon End Sensor 14. Print Head 15. Platen Roller 16. Front Label Guide 17. Black Mark Sensor (shown as ) 18. Gap Sensor (shown as ) * Optional accessories for the Label Peeler Assembly. 6 2.2.3 Rear View 1. External Label Entry Slot 2. Power Switch 3. USB Port (USB 2.0/Hi-Speed Mode) 4. USB Host Port 5. Wi-Fi Interface Expansion Slot * 6. RS-232C Serial Port 7. Ethernet Port 8. Power Cord Socket * For the optional Wi-Fi Interface (PA-WI-002). 7

2.3 Control Panels TJ-4020TN/TJ-4120TN Power LED LED Indicators Pause Button Feed Button TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR 8

2.3.1 LED Indicators and Buttons Power LED Indications (All Models) LED Color Description Green (Lit) The power is on and the printer is ready to use. Green (Flashing) - The printer is downloading data from a computer. - The printer is paused. Amber The printer is removing data from memory. Red (Lit) The Print Head is open or there is a Cutter error. Red (Flashing) There is a printing error, such as "Paper Empty", "Paper Jam", "Ribbon Empty", or "Memory Error". TJ-4020TN/TJ-4120TN LED Indicators Icons Name Print Head Ribbon Paper Communication Lit: Out of ribbon • Blinking (after powering the

Status Lit: Print Head open printer on): Awaiting the first print job • Blinking (between print jobs): Ribbon near end Lit: Out of paper Blinking: Paper jam Lit: Radio-Frequency connected Blinking: Radio-Frequency communication

TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR Buttons Function Selection Buttons Use to select highlighted icons and menus. Navigation Buttons

Use to navigate the Touchscreen and highlight icons and menus.9

2.3.2 Home Screen Icons (Touchscreen Models Only) Printer Status Icons Icon Indication Wi-Fi device is ready (Available when the Wi-Fi Interface is installed) Ethernet is connected Ribbon capacity (%) Security lock Option Icons Icon Function Access the Main Menu For more information, see section 2.3.3 Touchscreen Overview. Calibrate the media sensor Enter the “Favorites” screen For more information, see section 2.3.3 Touchscreen Overview. Taskbar Icons Icon Function Accept your selection Feed one label 10 2.3.3 Touchscreen Overview (Available for TJ-4021TN, TJ-4021TNR, TJ-4121TN and TJ-4121TNR only) Tap the icons to access printer features and change settings. Access the Main Menu Make sure the printer’s Touchscreen displays “Ready”. If not, tap the Menu icon . Note You can also use the Control Panel buttons. Use the Navigation buttons to select the Menu icon, and then press the Selection button under icon. 11 To select an option on the Main Menu, tap the option’s icon. Note You can also use the Control Panel buttons. Use the Navigation buttons to browse the options, and then press the button under the icon. To return to the previous screen, press the button under the icon. 12 Main Menu Overview Use the Main Menu options to configure various printer settings without connecting the printer to a computer. Icon Option Description Setting Configure the printer's FBPL and ZPL2 settings. Sensor Calibrate the selected media sensor. We recommend calibrating the sensor every time you change the media. Interface Configure the printer interface settings. Advanced Configure the printer's Touchscreen, initialization, cutter type, or media low warning settings. File Manager Check or manage the available printer memory. Diagnostic Check the printer status to help troubleshoot any issues. Note For more information about printer settings, see section 7. Change Printer Settings using the Touchscreen. 13

Favorites Add frequently used Main Menu options to “Favorites” for quick access. To display the “Favorites” list, tap the Favorites icon . To add an option to the "Favorites" list: 1. Tap and hold the option you want to add to favorites until “Join Favorites” appears. 2. Tap “Yes”. 14 To remove an option from the "Favorites" list: 1. Tap and hold the option you want to remove from favorites until “Delete Favorites” appears. 2. Tap “Yes”. 15

3. Set Up Your Printer 3.1 Connect the Power Cord 1. Place the printer on a flat, secure surface. 2. Make sure the Power Switch is in the OFF position. 3. Connect the printer to the computer using a USB cable. 4. Plug the Power Cord into the Power Cord Socket at the rear of the printer, and then plug the Power Cord into a correctly grounded power outlet (earthed electrical socket). Note ● Before plugging the Power Cord into the printer's Power Cord Socket, make sure the printer's Power Switch is in the OFF position. ● After powering the printer on, the LED blinks until the printer receives the first print job. 16

3.2 Load the Ribbon Ribbon loading path 1. Open the Media Cover. Ink coated inside Ink coated outside

17 2. a. Install the ribbon onto the Ribbon Supply Spindle. b. Install the Paper Core onto the Ribbon Rewind Spindle. 3. Push the Print Head Release Lever to open the Print Head. 4. Thread the ribbon under the ribbon guide bar and through the ribbon sensor slot following the loading path printed on the Label Printer Cover. 18 5. Adhere the ribbon leader onto the Ribbon Rewind Paper Core. Keep the ribbon flat and without wrinkles. 6. Wind the Ribbon Rewind Spindle counterclockwise about three to five turns until the ribbon is smooth, flat and without wrinkles. 7. Close the Print Head by pushing down on both sides of the Print Head Release Lever. 19 3.3 Remove Used Ribbon 1. Cut the used ribbon with scissors along the dotted line. 2. Remove the ribbon from the Ribbon Rewind Spindle. Note We recommend destroying the used ribbon if it has retained any visible prints. 20 3.4 Load the Media 3.4.1 Load Label Roll Label Roll loading path 1. Open the Media Cover. 2. Slide the Label Roll Guard horizontally to the end of the Label Supply Spindle, and then flip down the Label Roll Guard. 21 3. Place the label roll on the Label Supply Spindle and then flip the Label Roll Guard upwards to hold it in place. Note Make sure the label print side is facing up. 4. Push the Print Head Release Lever and thread the label through the Damper, Media Sensor, and Front Label Guide to install the media. 5. Move the Media Sensor by adjusting the Media Sensor Position Adjustment Knob. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label roll. Black Mark Sensor (shown as ) Gap Sensor (shown as ) 22 6. Adjust the Front Label Guide to fix the media position. Note • Make sure you thread the media through the Media Sensor. • The sensor locations are marked by the triangle mark (Gap Sensor) and the arrow mark (Black Mark Sensor) at the sensor housing. • The Media Sensor position is adjustable. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label roll. 7. Close the Print Head on both sides and make sure it locks into place. 8. Set the media sensor type and calibrate the selected sensor. Note For RFID models, feed the media through the Tear Cover Slot.23 3.4.2 Load External Media Fan-fold label loading path 1. Open the Media Cover. 2. Insert the media through the External Label Entry Slot. 24 3. Push the Print Head Release Lever and thread the label through the Damper, Media Sensor, and Front Label Guide to install the media. Align the Label Roll Guard with the label width. 4. Move the Media Sensor by adjusting the Media Sensor Position Adjustment Knob. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label. Black Mark Sensor (shown as ) Gap Sensor (shown as ) 5. Adjust the Front Label Guide to fix the media position. Note • Make sure you thread the media through the Media Sensor. • The sensor locations are marked by the triangle mark (Gap Sensor) and the arrow mark (Black Mark Sensor) at the sensor housing. • The Media Sensor position is adjustable. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label. 25 6. Close the Print Head on both sides and make sure it locks into place. 7. Set the media sensor type and calibrate the selected sensor. Note ● Calibrate the Gap/Black Mark Sensor every time you change the media. ● For more information about sensor calibration, see section 8.2 Auto-Calibrating the Media Sensor using the BPM. 26 3.4.3 Load the Media in Peeler Mode (Optional) 1. Open the Media Cover. 2. Slide the Label Roll Guard horizontally to the end of the Label Supply Spindle, and then flip down the Label Roll Guard. 3. Place the label roll on the Label Supply Spindle and then flip the Label Roll Guard upwards to hold it in place. Note Make sure the label print side is facing up. 27 4. Push the Print Head Release Lever and thread the label through the Damper, Media Sensor, and Front Label Guide to install the media. 5. Move the Media Sensor by adjusting the Media Sensor Position Adjustment Knob. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label roll. Black Mark Sensor (shown as ) Gap Sensor (shown as ) 6. Adjust the Front Label Guide to fix the media position. Note • Make sure you thread the media through the Media Sensor. • The sensor locations are marked by the triangle mark (Gap Sensor) and the arrow mark (Black Mark Sensor) at the sensor housing. • The Media Sensor position is adjustable. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label roll. 28

7. Close the Print Head on both sides and make sure it locks into place. 8. Set the media sensor type and calibrate the selected sensor. 9. Use the Touchscreen to perform the calibration first, and set the printer mode to Peeler Mode. For models without a Touchscreen, perform the calibration using the BPM. For more information about sensor calibration, see section 8.2 Auto-Calibrating the Media Sensor using the BPM. Note 1. Calibrate the Gap/Black Mark Sensor before loading media in Peeler Mode to avoid paper jams. 2. Make sure you thread the label over the Media Guide Bar and under the Damper as shown. 10. Turn the Print Head Release Lever, and pull approximately 650 mm of the label roll through the Media Output Slot. 11. Remove some labels leaving only the liner. Label Liner

29 12. Thread the liner through the Label Peeler Cover Slot. 13. Pull the Liner Securing Clip out from the Liner Rewind Spindle, and wind the liner on the Liner Rewind Spindle until the liner is fully stretched. 14. Insert the Liner Securing Clip into the Liner Rewind Spindle. Note You can also install a paper roll on the Liner Rewind Spindle to wind the liner around the paper roll. 15. Lock the Print Head Release Lever and feed one label to test: ● For touchscreen models: Tap the Feed icon in the Main Menu. ● For non-touchscreen models: Press the Feed button. 30 3.4.4 Load Media in Cutter Mode (Optional) 1. Open the Media Cover. 2. Slide the Label Roll Guard horizontally to the end of the Label Supply Spindle, and then flip down the Label Roll Guard. 3. Place the label roll on the Label Supply Spindle and then flip the Label Roll Guard upwards to hold it in place. Note Make sure the label print side is facing up. 4. Push the Print Head Release Lever and thread the label through the Damper, Media Sensor, and Front Label Guide to install the media. 31 5. Feed the media through the Label Cutter Cover Slot. 6. Move the Media Sensor by adjusting the Media Sensor Position Adjustment Knob. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label roll. Black Mark Sensor (shown as ) Gap Sensor (shown as ) 7. Adjust the Front Label Guide to fix the media position. Note • Make sure you thread the media through the Media Sensor. • The sensor locations are marked by the triangle mark (Gap Sensor) and the arrow mark (Black Mark Sensor) at the sensor housing. • The Media Sensor position is adjustable. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label roll. 32 8. Close the Print Head on both sides and make sure it locks into place. 9. Set the media sensor type and calibrate the selected sensor. 10. Use the Touchscreen to perform the calibration first, and set the printer mode to Cutter Mode. For models without a Touchscreen, perform the calibration using the BPM. For more information about sensor calibration, see section 8.2 Auto-Calibrating the Media Sensor using the BPM. 11. Close the Print Head and feed one label to test: ● For touchscreen models: Tap the Feed icon in the Main Menu. ● For non-touchscreen models: Press the Feed button. 33 4. Improve Print Quality 4.1 Adjust Print Head Tension to Improve Print Quality Suggested Print Head Tension Values: For 1" - 2" media width For 3" - 4" media width For the best print quality, adjust the Print Head using the Print Head Tension Adjustment Knob. Choose one of six levels of tension adjustment depending on the media width you use (1” - 2” or 3” - 4”). 4.2 Avoid Wrinkled Labels Wrinkles can occur due to many factors, including media width and thickness, Print Head pressure balance, ribbon film characteristics, and print density/darkness settings. 4.2.1 Adjust Ribbon Tension To avoid wrinkled labels, adjust the ribbon tension using the Ribbon Tension Adjustment Screw. Choose one of five levels of tension adjustment. Ribbon Tension Adjustment Screw 34

Description Wrinkle The ribbon wrinkle occurs from the lower right to the upper left of the label. The ribbon wrinkle occurs from the lower left to the upper right of the label.

Example Adjustable Printer Parts Feed direction The Ribbon Tension Adjustment Screw has five levels for adjustment. Use a flat blade screwdriver to change the ribbon tension level. Ribbon Tension Adjustment Scale Ribbon Tension Adjustment Screw

35

1. Turn the Ribbon Tension Adjustment Screw clockwise once per level on the Ribbon Tension Adjustment Scale and print the label again to check if the wrinkle is gone. 1. Turn the Ribbon Tension Adjustment Screw counterclockwise once per level on the Ribbon Tension Adjustment Scale and print the label again to check if the wrinkle is gone.

Clockwise Counterclockwise

2. If the Ribbon Tension Adjustment Screw is positioned on the innermost side but the ribbon wrinkle has not improved, turn the Print Head Tension Adjustment Knob once per level at a time, print the label again, and check if the wrinkle is gone. 2. If the Ribbon Tension Adjustment Screw is positioned on the outermost side but the ribbon wrinkle has not improved, turn the Print Head Tension Adjustment Knob once per level at a time, print the label again, and check if the wrinkle is gone.

4.2.2 Change the Print Density/Darkness Settings Note For information about the print density/darkness, see sections 7.1.1 FBPL Settings and 7.1.2 ZPL2 Settings. 4.2.3 Try Different Media Make sure you load the correct paper. Note For more information about the supported paper width and thickness, see section 10 Product Specifications. Note If the wrinkles continue to occur, contact the product manufacturer's customer service or your local dealer for service. 36 5. Printing 5.1 Printer Driver Installation Note The model name and serial number are located on the back of the printer. Make sure you download the correct driver for your model: • TJ-4020TN/TJ-4021TN/TJ-4021TNR: Brother TJ-40 • TJ-4120TN/TJ-4121TN/TJ-4121TNR: Brother TJ-41 The driver installation method depends on the connection type: ● USB Connection (Windows/Mac/Linux) ● Wi-Fi Network Connection (Windows) ● Wired Network Connection (Windows) 5.1.1 USB Connection (Windows/Mac/Linux) Note Mac/Linux Users For more information about driver installation, see the driver installation guide provided with the driver. 1. Connect your printer to the computer using a USB cable. 2. Visit support.brother.com, go to your model's Downloads page, and download the latest printer driver and software. 3. Run the Seagull Driver Wizard application and select Install printer drivers and USB. 4. Follow the on-screen instructions. Note If you cannot install the printer driver: ● Install the printer driver manually: In the Seagull Driver Wizard application, select Install printer drivers > Others. ● Remove the printer drivers: In the Seagull Driver Wizard application, select Remove printer drivers > Automatically remove all Drivers by Seagull or Use advanced printer driver removal options. ● Reset the printer settings: Start the BPM, and then click Printer Function > Factory Default. 37 5.1.2 Wi-Fi Network Connection (Windows) Note To use Wi-Fi, an optional WLAN Interface (PA-WI-002) is required. Make sure both your wireless router/access point's and your printer's network settings are correctly set up. For more information, see the documentation provided with your wireless router/access point, or contact the router manufacturer, your system administrator, or Internet service provider. 1. Configure the network settings: - Using the BPM a. Connect your printer to the computer using a USB cable. b. Click Printer Configuration > Wi-Fi. c. Specify SSID, Encryption, and Key (Network Password), and then click Set. d. Click Get. e. Click Printer Function > Configuration Page. The network settings are printed. Confirm that the printer's IP address is correct. - Using the Touchscreen a. Select Interface > Wi-Fi. b. Specify SSID, Security, and Password. c. When finished, the Wi-Fi icon and printer's IP address appear on the Touchscreen. 2. Visit support.brother.com, go to your model's Downloads page, and download the latest printer driver and software. 3. Run the Seagull Driver Wizard application and select Install printer drivers and Network. 4. Select your printer, and then click Next. 5. If your TCP/IP port does not appear in the list, click Create port and select Standard TCP/IP port > New Port. 6. Type your printer’s IP address and port name, and then click Next. 7. Click Finish. 8. Return to the Specify Port window and select the port you created. 9. Follow the on-screen instructions. Note If you cannot install the printer driver: ● Remove the printer drivers: In the Seagull Driver Wizard application, select Remove printer drivers > Automatically remove all Drivers by Seagull or Use advanced printer driver removal options. ● Reset the printer settings: Start the BPM, and then click Printer Function > Factory Default. 38 5.1.3 Wired Network Connection (Windows) 1. Connect both the printer and the computer to your router/access point using LAN cables. The printer automatically receives a default IP address and displays it on the Touchscreen. For models without a Touchscreen, this can be confirmed using the BPM. 2. Visit support.brother.com, go to your model's Downloads page, and download the latest printer driver and software. 3. Run the Seagull Driver Wizard application and select Install printer drivers and Network. 4. Select your printer, and then click Next. 5. If your TCP/IP port does not appear in the list, click Create port and select Standard TCP/IP port > New Port. 6. Type your printer’s IP address and port name, and then click Next. 7. Click Finish. 8. Return to the Specify Port window and select the port you created. 9. Follow the on-screen instructions. Note If you cannot install the printer driver: ● Remove the printer drivers: In the Seagull Driver Wizard application, select Remove printer drivers > Automatically remove all Drivers by Seagull or Use advanced printer driver removal options. ● Reset the printer settings: Start the BPM, and then click Printer Function > Factory Default. 39 5.2 Create and Print Labels Using BarTender BarTender is a label creation tool, which can be downloaded for free from the product's page at support.brother.com. 1. Launch BarTender. • For Windows 10, Windows Server 2016, or Windows Server 2019: Start > BarTender 2016 R7 UltraLite > click BarTender UltraLite, or double-click the BarTender UltraLite icon on the desktop. • For Windows 8.1, Windows Server 2012, or Windows Server 2012 R2: Click BarTender UltraLite on the application screen, or double-click the BarTender UltraLite icon on the desktop. • For Windows 7: Start > All Programs > BarTender 2016 R7 UltraLite > click BarTender UltraLite, or double-click the BarTender UltraLite icon on the desktop. 2. Follow the on-screen steps to create a label. Note For more information on using BarTender, click Help. 3. Click File > Print to print the label. 40 6. Operation 6.1 Power-on Utilities There are various power-on utilities to set up and test the printer's functions. TJ-4020TN/TJ-4120TN Use the power-on utilities to calibrate sensors and initialize the hardware. Function Instructions 1. Turn off the printer.

Gap/Black Mark Sensor Calibration Self-test Printer initialization 2. Press and hold the Pause Button, and then turn on the Power Switch. 3. Release the button when the Power LED lights, and the printer feed the labels. 1. Turn off the printer. 2. Press and hold the Feed Button, and then turn on the Power Switch. 3. Release the button when the Power LED lights, and the printer feeds the labels. 1. Turn off the printer. 2. Press and hold both the Pause and Feed Buttons, and then turn on the Power Switch. 3. Release the buttons when the Power LED lights. Note When printer initialization is complete, calibrate the Gap Sensor again.

TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR Use power-on utilities to set sensor calibration, self-test, and factory default functions. 1. Turn off the label printer. 2. Press and hold the right Selection button, and then turn on the Power Switch. 3. Release the button when the function you want to set or test appears on the Touchscreen. 41 Power-On Utility Power LED Patterns

LED color Function 1. Sensor Calibration (Gap / black mark sensor) 2. Self-test (And enter Dump Mode) 3. Factory Default 4. Bline Calibration 5. Gap Calibration 6. READY (Skip AUTO.BAS) Amber (Lit) Red (Blinks five times) Amber (Blinks five times) Green (Blinks five times) Green/ Amber (Blinks five times) Red/Amber (Blinks five times) Green (Lit)

6.1.1 Ribbon and Gap/Black Mark Sensor Calibration Calibrate the Gap/Black Mark Sensor sensitivity when: ● You purchase a new printer. ● You change label stock. ● The label printer initializes. To calibrate the Ribbon and Gap/Black Mark Sensors: 1. Turn off the printer. 2. Select the function you want: - For TJ-4020TN/TJ-4120TN: a. Press and hold the Pause button, and then turn on the Power Switch. b. Release the button when the Power LED lights, and the printer feeds the labels. - For TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR: a. Press and hold the right Selection button, and then turn on the Power Switch. b. Release the button when Sensor Calibration appears on the Touchscreen. Note ● The LED color will change as follows: Amber (lit) 🡪 red (5 times) 🡪 amber (5 times) 🡪 green (5 times) 🡪 green/amber (5 times) 🡪 red/amber (5 times) 🡪 green (lit) 42 ● To select the sensor for calibration, send the correct command to the printer: · For the Gap Sensor: send the GAP command · For the Black Mark Sensor: send the BLINE command For more information about the available commands, see the FBPL Command Reference on your model's Manuals page at support.brother.com. 6.1.2 Gap/Black Mark Sensor Calibration, Self-Test, and Entering Dump Mode Calibrate the Gap or Black Mark Sensor if the sensor's settings used in the last print job are not suitable for the current print job. During the calibration of the Gap/Black Mark Sensor, the printer detects the label length, prints the internal configuration (self-test), and then enters Dump Mode. To calibrate the Gap/Black Mark Sensor: 1. Turn off the printer. 2. Select the function you want: - For TJ-4020TN/TJ-4120TN: a. Press and hold the Feed button, and then turn on the printer. b. Release the button when the Power LED lights, and the printer feeds the labels. - For TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR: a. Press and hold the right Selection button, and then turn on the Power Switch. b. Release the button when Self-test appears on the Touchscreen. Note The LED color will change as follows: Amber (lit) 🡪 red (5 times) 🡪 amber (5 times) 🡪 green (5 times) 🡪 green/amber (5 times) 🡪 red/amber (5 times) 🡪 green (lit) 3. The printer calibrates the sensor and detects the label length, prints the internal settings, and then enters Dump Mode. 43 Note To select the sensor for calibration, send the correct command to the printer: ● For the Gap Sensor: send the GAP command ● For the Black Mark Sensor: send the BLINE command For more information about the available commands, see the FBPL Command Reference on your model's Manuals page at support.brother.com. ■ Self-test Print the printer configuration after you run Gap/Black Mark Sensor calibration. The self-test printout lists the printer's configuration and available memory, and can indicate if there is any dot damage on the heater component. Self-test printout Model name Firmware version Firmware checksum Printer serial number Configuration file System date System time Printed mileage (meter) Cutting counter Print speed (inch/sec) Print density Label size (inch) Gap distance (inch) Gap/Black Mark Sensor sensitivity Code page Country code 44 Self-test printout Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Print Head close motion RS232 Serial Port configuration RFID frequency band region Printer name Mac Address DHCP IP Address Subnet Mask Gateway RAW Port Wi-Fi configuration 45 Self-test printout Number of downloaded files Total and available memory space Print Head check pattern ■ Dump Mode Note ● Dump Mode requires 101.5 mm wide paper. ● To resume normal printing, turn the printer off and then on again. The printer enters Dump Mode after printing the printer configuration. Dump Mode allows users to verify and debug the printer's programs. The characters in the left column are received from the printer's system and those in the right column are their hexadecimal representation. ASCII data Hexadecimal representation of the ASCII data 46 6.1.3 Printer Initialization Printer initialization clears the printer's DRAM and restores its factory settings. 1. Turn off the printer. 2. Select the function you want: - For TJ-4020TN/TJ-4120TN: a. Press and hold the Pause and Feed button, and then turn on the printer. b. Release the button when the Power LED lights on. - For TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR: a. Press and hold the right Selection button, and then turn on the Power Switch. b. Release the button when Factory Default appears on the Touchscreen. Note The LED color will change as follows: Amber (lit) 🡪 red (5 times) 🡪 amber (5 times) 🡪 green (5 times) 🡪 green/amber (5 times) 🡪 red/amber (5 times) 🡪 green (lit) After the initialization, the following factory settings will be restored: Parameter Default setting Speed 127 mm/sec (5 ips) (203 DPI) 76 mm/sec (3 ips) (300 DPI) Density 8 Label Width 101.5 mm Label Height 101.5 mm Sensor Type Gap sensor: TJ-4020TN, TJ-4021TN, TJ-4120TN, TJ-4121TN Black sensor: TJ-4021TNR, TJ-4121TNR Gap Setting 3 mm Print Direction 0 Reference Point 0,0 (upper left corner) Offset 0 Tear Mode On Peeler Mode Off Cutter Mode Off Rewinder Mode Off Code Page 850 Country Code 001 Clear Flash Memory No 47 6.1.4 Media Sensor Calibration (for the Black Mark Sensor) 1. Turn off the printer. 2. Select the function you want: - For TJ-4020TN/TJ-4120TN: The printer calibrates the Gap Sensor and the Black Mark Sensor simultaneously. a. Press and hold the Pause button, and then turn on the printer. b. Release the button when the Power LED lights, and the printer feeds the labels. - For TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR: a. Press and hold the right Selection button, and then turn on the Power Switch. b. Release the button when Bline Calibration appears on the Touchscreen. Note The LED color will change as follows: Amber (lit) 🡪 red (5 times) 🡪 amber (5 times) 🡪 green (5 times) 🡪 green/amber (5 times) 🡪 red/amber (5 times) 🡪 green (lit) 6.1.5 Media Sensor Calibration (for the Gap Sensor) 1. Turn off the printer. 2. Select the function you want: - For TJ-4020TN/TJ-4120TN: The printer calibrates the Gap Sensor and the Black Mark Sensor simultaneously. a. Press and hold the Pause button, and then turn on the printer. b. Release the button when the Power LED lights, and the printer feeds the labels. - For TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR: a. Press and hold the right Selection button, and then turn on the Power Switch. b. Release the button when Gap Calibration appears on the Touchscreen. Note The LED color will change as follows: Amber (lit) 🡪 red (5 times) 🡪 amber (5 times) 🡪 green (5 times) 🡪 green/amber (5 times) 🡪 red/amber (5 times) 🡪 green (lit) 48 6.1.6 Skip the AUTO.BAS Program You can upload the AUTO.BAS program to the printer's flash memory so that it runs automatically at startup, but if you do not want it to run automatically, follow these steps: 1. Turn off the printer. 2. Select the function you want: - For TJ-4020TN/TJ-4120TN: Press and hold the Pause and Feed buttons, and then turn on the printer. - For TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR: a. Press and hold the right Selection button, and then turn on the Power Switch. b. Release the button when READY (Skip AUTO.BAS) appears on the Touchscreen. Note The LED color will change in the following order: Amber (lit) 🡪 red (5 times) 🡪 amber (5 times) 🡪 green (5 times) 🡪 green/amber (5 times) 🡪 red/amber (5 times) 🡪 green (lit) 3. The printer will start without running the AUTO.BAS program. 49 7. Change Printer Settings using the Touchscreen (Available for TJ-4021TN/4021TNR/4121TN/4121TNR only.) 7.1 Setting Menu 1. In the Main Menu, tap Setting. 2. Tap Command Set, and then select the programming language you want. 3. Tap the icon. 7.1.1 FBPL Settings Available FBPL settings: Speed

Setting FBPL Density Direction Print Mode Offset Shift X Shift Y Reference X Reference Y Code Page Country None Batch Mode Peeler Mode Cutter Mode Cutter Batch

50 Setting Description Set up the print speed. Settings range from:

Speed ● 1 - 10 for 203 dpi (Default: 5) ● 1 - 7 for 300 dpi (Default: 3)

Density Adjust the print darkness/lightness. Settings range from 0 to 15. You may need to adjust the print density based on the media. Specify print direction. DIRECTION 0 DIRECTION 1 Direction F E E D Set the Print Mode.

Print Mode Print Mode Description None The top of the next label is aligned with the Print Head burn line (Tear Off Mode). Batch Mode When the image is printed, the Gap/Black Mark is fed through the tear plate for tear away. Peeler Mode Enables label Peeler Mode. Cutter Mode Enables label Cutter Mode. Cutter Batch Cuts the label once at the end of the printing job.

Offset Fine-tune the media stop location. Settings range from -999 dots to 999 dots. Shift XFine-tune the print position. Settings range from -999 dots to 999 dots. Shift Y Reference X Set the origin of the printer coordinate system horizontally and vertically. Reference Y Settings range from 0 dots to 999 dots. Code Page Set the international character set code page. Country Set the country code. Settings range from 1 to 358. Note If printing from the downloaded software/driver, the software/driver commands will overwrite the settings set from the Touchscreen. 51

7.1.2 ZPL2 Settings Available ZPL2 settings: Darkness Print Speed Tear Off Print Mode Tear Off Peel Off

Menu ZPL2 Print Width Cutter List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Delimiter Char Calibration Media Power Up Length No Motion Feed

Head Close Calibration Length

No Motion Label Top Left Position Reprint ModeEnabled Disabled None 150 -> 300

Format Convert 150 -> 600 200 -> 600 300 -> 600

52 Setting Description Darkness Set up the print darkness. Settings range from 0 to 30. You may need to adjust the print density based on the selected media. Set up the print speed. Settings range from:

Print Speed ● 2 - 10 for 203 dpi (Default: 4) ● 2 - 7 for 300 dpi (Default: 3)

Tear Off Fine-tune the media stop location. Settings range from -120 dots to 120 dots. Set the print mode. Print Mode Description

Print Mode Tear Off The top of the next label is aligned with the Print Head burn line. Peel Off Enable the label Peeler Mode. Cutter Enable the label Cutter Mode.

Print Width Set the print width. Settings range from 2 dots to 999 dots. List Fonts Print the current printer fonts list to the label. The fonts can be stored in the printer’s DRAM, Flash, or optional memory card. List Images Print the current printer images list to the label. The images can be stored in the printer’s DRAM, Flash, or optional memory card. List Formats Print the current printer formats list to the label. The formats can be stored in the printer’s DRAM, Flash, or optional memory card. List Setup Print the current printer configuration. Control Prefix Set the control prefix character. Format Prefix Set the format prefix character. Delimiter Char Set the delimiter character. Set the media action you want when you turn the printer on. Action Description Feed The printer ejects one label.

Media Power Up Head Close Calibration The printer calibrates the sensor levels, determines the label length, and feeds one label. Length The printer determines the label length and feeds the label. No Motion No action. Set the media action when you close the Print Head. Action Description Feed The printer ejects one label. Calibration The printer calibrates the sensor levels, determines the label length, and feeds one label. Length The printer determines the label length and feeds the label. No Motion No action.

53 Setting Description Label Top Adjust the print position vertically on the label. Settings range from -120 dots to +120 dots. Left Position Adjust the print position horizontally on the label. Settings range from -9999 dots to +9999 dots. Reprint Mode Reprint the last label by tapping the Up arrow ( ) button on the Touchscreen. Format Convert Selects the bitmap scaling factor. The first number is the original DPI value; the second number is the DPI setting you want. Note If printing from the downloaded software/driver, the software/driver commands will overwrite the settings set from the Touchscreen. 54 7.2 Sensor Settings We recommend calibrating the sensors every time you change the media. Gap

Auto Calibration Manual Black Mark Continuous Preprint Gap Black Mark

Calibration Standard Auto Threshold Continuous

Menu Sensor Detect Maximum Length Gap/Bline Ref Rate Fixed Gap Ref Rate Bline Ref Rate

AdvancedMin. Paper Max. Gap/Mark Setting Description Set the media sensor type and calibrate the selected sensor

Auto Calibration Manual Calibration automatically. The printer feeds up to three gap labels to calibrate the sensor sensitivity automatically. If “Automatic” cannot apply to the media, use the “Manual” function to set the paper length and gap/BLINE size, and then scan the backing/mark to calibrate the sensor sensitivity.

Threshold Detect Set the sensor sensitivity to Fixed or Auto. Maximum Length Set the maximum length for label calibration. Gap/Bline Ref Rate Adjusts sensitivity for gap (spacing) detection on die-cut labels or for black mark detection. Advanced Set the minimum paper length and maximum gap/BLINE length to calibrate the sensor sensitivity automatically. 55

7.3 Interface Settings Set the printer interface settings. Menu Interface Serial Ethernet Wi-Fi RFID*

* Available for TJ-4021TNR and TJ-4121TNR only. 7.3.1 Serial Communication Settings Set the printer RS-232 settings. Menu Interface Serial Baud Rate Parity 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps None Odd Even

Data Bits78 Stop Bit(s)12 Setting Description Baud Rate Set the RS-232 Baud rate. Parity Set the RS-232 Parity. Data Bits Set the RS-232 Data bits. Stop Bit(s) Set the RS-232 Stop bits. 56 7.3.2 Ethernet Settings Configure your printer's Ethernet (wired) connection and check its status. When the Ethernet is connected, the Ethernet icon and IP address appear on the Touchscreen as shown below. Status Menu Interface Ethernet Configure Item Description Status Check the Ethernet IP address and Mac address setting status. DHCP: Enable (On) or disable (Off) the Dynamic Host Configuration

Configure Note Protocol (DHCP) network protocol. Static IP: Set the printer’s IP address, subnet mask, and gateway.

For information about installing a printer driver, see section 5.1.3 Wired Network Connection (Windows). 57 7.3.3 Wi-Fi Settings Note To use Wi-Fi, the optional Wi-Fi Interface (PA-WI-002) is required. Configure your printer's Wi-Fi connection and check its status. To use this feature, set up the Enterprise configuration using the Brother Printer Management Tool (BPM). For more information on setting Wi-Fi using the BPM, see the Brother Printer Management Tool Quick Start Guide on your model's Manuals page at support.brother.com. When the Wi-Fi Interface is connected, the Wi-Fi icon and IP address appear on the Touchscreen as shown below. Note Make sure both your wireless router/access point's and your printer's network settings are correctly set up. For more information, see the documentation provided with your wireless router/access point, or contact the router manufacturer, your system administrator, or Internet service provider. Status Configure

Menu Interface Wi-Fi SSID Security Password

58 Item Description Status Check the Wi-Fi IP address and Mac address setting status. DHCP: Enable (On) or disable (Off) the Dynamic Host Configuration

Configure Protocol (DHCP) network protocol. Static IP: Set the printer’s IP address, subnet mask, and gateway.

SSID Set the SSID (Network Name). Security Select the Wi-Fi encryption. Password Set the password (Network Key). Note For information about installing a printer driver, see section 5.1.2 Wi-Fi Network Connection (Windows). 59

7.3.4 RFID (Radio Frequency Identification) Settings (Available for TJ-4021TNR and TJ-4121TNR only) Set the printer RFID settings. Menu Interface RFID Item Description Control Tag Calibration Calibration Param RFID Chip Param Diagnostics Statistics

RFID Active Error Select “Enable” to enable the RFID encoder module. Select the error handling mode for RFID errors.

Handling Overstrike (Default) Each incorrectly processed label prints with the Overstrike pattern, and the form retries on a new label until the Label Retry count is exhausted. Whether an error message appears or the label gets reprinted depends on the Max Retry Error setting.

Control Label Retry Max Retry Error EPC Write Ctrl Non-RFID Warning None No specific action is taken when a tag fails to be programmed. Stop The printer will halt and display the error message “RFID Error: Check Media”. The label is discarded and reprinting of the label must be initiated from the host. When the error is cleared, the label with the incorrect tag moves forward until the next label is in position to be printed. Specifies the number of label retries that the RFID encoder will attempt before declaring a fault. This may indicate a problem with the RFID encoder, the printer setup, or the label stock. Minimum 1 Maximum 10 (Default) Determines if errors occur when the Label Retry count is exceeded. Controls how the printer encodes the RFID tag EPC field. Displays a warning if the printer receives a print job that does not contain any RFID commands when RFID media is installed in the printer.

60 Item Description This submenu is used to perform an RFID calibration. You must perform a tag calibration when installing a new tag in the printer. RFID calibration determines the RFID chip type, the write/read power, program position, and the length of the EPC/User field.

Tag Calibration Do RFID Calibrate Num Label for Calibration Test EPC Length Performs the RFID calibration. Execute it every time you change the RFID tag type. Determines the number of tags to use for calibration. However, this value does not include tags moved when seeking gaps during the calibration process. Depending on the difficulty in calibrating the installed tags, the printer may use more or fewer labels, but generally, the greater the number selected in this menu, the more tags will be used to determine the calibration result. Minimum 3 (Default) Maximum 7 Determines the size of the EPC data that will be used to perform the RFID calibration. This length can be increased to improve the accuracy of the RFID calibration, but it should not be increased to a value greater than the maximum EPC length that the current Tag Type can support. Minimum 16 Maximum 256 Default 96

Contains the settings used for optimal tag encoding. These parameters can be obtained automatically through RFID calibration.

Calibration Param Tag Position Write Power Read Power Determines how far the RFID tag encoding position of the currently installed tag should be offset from Top of Form. Specifies the write power level to be used in the RFID encoder. Normally, this value is set automatically by the RFID calibration process and should not be changed. Minimum 1 Maximum 30 Specifies the read power level to be used in the RFID encoder. Normally, this value is set automatically by the RFID calibration process and should not be changed. Minimum 1 Maximum 30

61 Item Description These settings are used to configure the system when custom RFID tags are required. USR Size Specifies the USR block bytes size within the RFID tag memory. Normally, this value is set automatically by the RFID calibration process and should not be changed. Minimum 0 (Default) Maximum 256 Note This value is hidden if Higgs 3 tags are detected, and the Higgs 3 USR Len menu is shown instead.

USR Address Specifies the starting location of the USR block within the RFID tag memory. Normally, this value is set automatically by the RFID calibration process and should not be changed. Minimum 0 (Default) Maximum 32

RFID Chip Param TID Size Indicates the size of the memory block within the RFID tag memory that contains the Tag ID. Normally, this value is set automatically by the RFID calibration process and should not be changed. Minimum 0 Maximum 12 Default 8

Higgs 3 USR Len Higgs 3 EPC Len Higgs 3 tags differ from other RFID tags in that their memory bank size is not fixed. To accommodate EPC lengths longer than 96 bits, Higgs 3 borrows memory from the USR bank. This read-only menu indicates the size in bits of the USR block within the RFID tag memory. Minimum 128 Maximum 512 (Default) Note This menu will only be shown if a Higgs 3 tag is detected. Higgs 3 tags differ from other RFID tags in that their memory bank size is not fixed. To accommodate EPC lengths longer than 96 bits, Higgs 3 borrows memory from the USR bank. This menu item allows you to select the number of bits dedicated to the EPC block within the RFID tag memory. Minimum 96 Maximum 480 Default 96 Note This menu will only be shown if a Higgs 3 tag is detected.

62 Item Description

RFID Chip Param Tag Length EPC Address Specifies the EPC block bytes size within the RFID tag memory. This value is set automatically by the RFID calibration process and should not be changed. Minimum 8 Maximum 64 Default 12 Note This value is hidden if Higgs 3 tags are detected, and the Higgs 3 EPC Len menu is shown instead. Specifies the starting location of the EPC block within the RFID tag memory. Normally, this value is set automatically by the RFID calibration process and should not be changed. Minimum 0 (Default) Maximum 32

Diagnostics Block Size Specifies the maximum number of bytes written to the USR block within the RFID tag memory at one time. Normally, this value is set automatically by the RFID calibration process and should not be changed. Minimum 0 Maximum 32 Default 8 These settings are used to run test procedures to help determine the accuracy of the RFID system and troubleshoot it. Read Tag Reads the tag in range of the internal RFID coupler and reports the tag data to the debug port and displays it on the Touchscreen. It is primarily intended for development verification by checking that the system is working. Note This setting does not position the RFID tag over the coupler. Make sure to position the tag over the coupler to receive an accurate reading.

Read Tag & Eject This setting works exactly the same as Read Tag, except that after the printer reads the tag, it feeds the label to the next top-of-form. Note This setting does not position the RFID tag over the coupler. Make sure to position the tag over the coupler to receive an accurate reading.

63 Item Description Read USR Reads the User Memory bank of the tag in range of the internal RFID coupler and reports the data to the debug port and displays it on the Touchscreen. It is primarily intended for development verification by checking that the system is working. Note This setting does not position the RFID tag over the coupler. Make sure to position the tag over the coupler to receive an accurate reading. Read TID Reads the Tag ID (TID) from the tag in range of the internal RFID coupler and displays the value read in the Tag ID menu. Note This setting does not position the RFID tag over the coupler. Make sure to position the tag over the coupler to receive an accurate reading. Tag ID Displays the first Tag ID (TID) read since power-up, or if using the Read TID menu, the most recently read TID. If no tag is in range of the internal RFID coupler, “Unknown” appears on the Touchscreen. Read PC Reads the PC (Protocol Control) field from an RFID tag in range of the internal RFID coupler and displays the value

Diagnostics read in the Tag PC menu. Note This setting does not position the RFID tag over the coupler. Make sure to position the tag over the coupler to receive an accurate reading. Tag PC Displays the last PC (Protocol Control) field read from an RFID tag. If no tag is in range of the internal RFID coupler, “Unknown” appears on the Touchscreen.

Write EPC with 1s Write EPC with 2s Writes all ones to the tag in range of the internal RFID coupler. It is primarily intended for development verification by checking that the system is working. Note This setting does not position the RFID tag over the coupler. Make sure to position the tag over the coupler to receive an accurate writing. Writes all twos to the tag in range of the internal RFID coupler. It is primarily intended for development verification by checking that the system is working. Note This setting does not position the RFID tag over the coupler. Make sure to position the tag over the coupler to receive an accurate writing.

64 Item Description These settings are generally read-only and used to collect and report statistics on how the RFID system is reporting on print jobs sent to the printer.

Statistics Tag Write Count Tag Failed Count Tag Read Count Clear Tag Stat RFID Reader F/W RFID Reader Hd/W Displays the number of tags attempted to be written since the last Clear Tag Stat operation has been initiated. Displays the number of failed RFID tags since the last Clear Tag Stat operation has been initiated. Displays the number of tags read since the last Clear Tag Stat operation. Clears the Count menu items in this submenu. (Available for TJ-4021TNR and TJ-4121TNR only) Displays the RFID firmware version installed in the encoder. (Available for TJ-4021TNR and TJ-4121TNR only) Displays the RFID hardware version installed in the encoder.

65

7.4 Advanced Settings Language Printer Information Initialization Display Brightness Touchscreen Calibration Date & Time Date Format Date Time Format Time

Menu Advanced SecurityMenu Lock Menu Password Cutter Type Media Low Warning

Ribbon Low Warning Printer Head Maintain Warning Reset Counter

Interval Key sound Contact Us Item Description Language Specify the Touchscreen language.

Printer Information Check the printer serial number, printed mileage (in./m), number of printed labels (pcs), and cutting counter.

Initialization Restore the printer settings to the default settings. Display Brightness Adjust the Touchscreen brightness (settings range from 0 to 100). Touchscreen Calibration Calibrate the Touchscreen. Date & Time Adjust the date and time displayed on the Touchscreen. Security Set the password for locking the menu or favorites. The default password is 8888. Cutter Type Set the Cutter Type. Media Low Warning Set the Media Low Warning message. 66 Item Description Set the Ribbon Low Warning message. For example, if you set the value at 30 m, when the ribbon capacity is less than 30 m, the

Ribbon Low Warning icon appears in red. TJ-4020TN/TJ-4120TN: 30 m (Fixed) TJ-4021TN/TJ-4021TNR/TJ-4121TN/TJ-4121TNR: 10 m - 100 m (Customisable) Check the Print Head status and maintenance notifications. Item Description Enable or disable the Print Head cleaning warning. If this setting is enabled and the Print Head has

Printer Head Maintain Warning Reset Counter Interval reached the setting mileage limit, a warning appears on the Touchscreen to remind you to clean the Print Head. The default setting is "Disable". Reset the Print Head mileage warning after the Print Head has been cleaned. Set the mileage for when to display the Print Head cleaning warning. You must enable the “TPH warning lock” to use it. The default setting is 1 km.

Key sound Enable or disable the button press sound. Contact us Displays a QR code to access the Brother Support website at support.brother.com using a mobile device. 7.5 File Manager Check the printer's available memory, show the files list, delete the files, or run the files that are saved in the printer's DRAM/Flash/Card memory. DRAM

Menu File Manager FLASH CARD

67

7.6 Diagnostic Functions Menu Diagnostic Print Config. Dump Mode Print Head Display Sensor Diag Gap Diag Black Mark Diag Ribbon End Diag Media

Item Description Print the current printer configuration. On the configuration printout, there is a Print Head test pattern, which is useful for checking if there is dot damage

Print Config. Dump Mode to the Print Head Heating Element. For more information, see section 6.1.2 Gap/Black Mark Sensor Calibration, Self-Test, and Entering Dump Mode. Captures the data from the communications port and prints out the data received by the printer. In the Dump Mode, all characters will be printed in two columns. The characters in the left column are received from the printer's system and those in the right column are their hexadecimal representation. It allows you to verify and debug the program. For more information, see section 6.1.2 Gap/Black Mark Sensor Calibration, Self-Test, and Entering Dump Mode. Note Dump Mode requires 101.6 mm paper width.

Print Head Check for any visible dots and the Print Head's temperature. Display Check the Touchscreen color state. Sensor Check the sensors’ intensity and reading state. 68 8. Brother Printer Management Tool (BPM) The Brother Printer Management Tool (BPM) is an integrated tool that lets you: ● Check a printer’s status and settings ● Change printer settings ● Send additional commands to a printer ● Download graphics and fonts ● Create a printer bitmap font ● Download and update firmware ● Configure Wireless LAN (Wi-Fi) Using this tool, you can also review your printer's status and settings to troubleshoot any problems. 8.1 Start the BPM Double-click the BPM icon to start the software. Configuration Buttons

Printer Status Features Buttons The BPM's main screen allows you to access the following options: ● Printer Configuration ● File Manager ● Command Tool ● RTC Setup ● Printer Function ● Bitmap Font Manager Interface Type

For more information, see the Brother Printer Management Tool Quick Start Guide on your model's Manuals page at support.brother.com. 69 8.2 Auto-Calibrating the Media Sensor using the BPM Use the BPM to set the media sensor type (Gap Sensor or Black Mark Sensor) and calibrate the selected sensor. Gap Sensor Black Mark Sensor The Gap Sensor (transmissive sensor) detects the beginning of the label and the printer feeds the label to the correct position. The Black Mark Sensor (reflective sensor) detects the mark and the printer feeds the media to the correct position. 1. Make sure the media is already installed and the Print Head is closed. (See section 3.4 Load the Media.) 2. Turn on the printer. 3. Start the BPM. 4. Click the Printer Function button. 5. Click the Calibrate button. 6. Select the sensor media type and click Calibrate. 70 9. Setting Up the RFID (Available for TJ-4021TNR and TJ-4121TNR only) 9.1 Introduction When printing smart labels that use an EEPROM technology, the printer may need to write and verify some RFID tags more than once before accepting them. This additional processing may result in a short pause between each printed label, but is necessary to ensure consistent quality and reliability. Note Static electricity can damage smart labels. Before you handle smart labels, open the printer's Media Cover and touch an unpainted metal part to discharge any static electricity that may have built up on your hands. This printer is equipped with an Auto-Calibration feature, which eliminates the need to specify exact inlay placement or RFID power settings. The calibration routine is compatible with most major inlays embedded in typical label sizes and will work with many other inlays as well. For optimum performance: ● Center inlays horizontally across the media (dimension "C"). Consistent, tag-to-tag placement of the inlays is more important than their proximity to the center. ● The pitch is the overall distance from inlay to inlay (dimension "P"). On-pitch tags and tags with a pitch less than 25.4 mm may require the printer to back-feed during the encoding and printing process, thus slowing the throughput of the printer. To avoid this, this pitch should be greater than 25.4 mm. ● Set the inlay back from the lead edge of the media (dimension "L") at the same tag-to-tag distance. To avoid back-feeding, for labels longer than 25.4 mm, this distance should be greater than 12.7 mm. IMPORTANT Always test RFID media on your printer before purchasing large quantities of media. 71 9.2 RFID Calibration The TJ-4021TNR and TJ-4121TNR have a fixed-position RFID antenna mounted at the Media Output Slot, which supports a wide variety of tag types. 9.2.1 Load the RFID Media 1. Load the RFID media onto the Label Supply Spindle. 2. Open the Print Head and RFID Tear Cover. Thread the media through the Damper, Media Sensor, and Front Label Guide to install the media. RFID Tear Cover 3. Feed the RFID media through the Tear Cover Slot. 4. Move the media sensor by adjusting the Media Sensor Position Adjustment Knob. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label roll. 5. Adjust the Front Label Guide to fix the media position. 6. Close the Print Head and RFID Tear Cover. 72 9.2.2 RFID Calibration Procedure Note For optimal calibration results, perform Media Calibration before RFID Calibration. Make sure you correctly install both the ribbon and the label roll. 1. Perform Media Auto Calibration: ● Using the Touchscreen: a. Load the RFID media into the printer. b. (Thermal transfer only) Load the ribbon into the printer. c. Tap the Menu icon . d. Tap the Sensor icon . e. Tap Auto Calibration, select the media type, and then tap the icon to start the media calibration. Note For more information, see section 7.2 Sensor Settings. ● Using the BPM: a. Load the RFID media into the printer. b. (Thermal transfer only) Load the ribbon into the printer. c. Connect the USB cable between the computer and the printer. d. Start the BPM. e. Select the printer in the list, and then click the Printer Function button. 73 f. Click Calibrate. g. Click Printer Configuration and make sure the paper width and height in the FBPL tab are set correctly. ● Using the AUTODETECT command: Note For more information, see the FBPL Command Reference on your model's Manuals page at support.brother.com. 2. Start RFID Calibration. ● Using the Touchscreen: Tap Menu 🡪 Interface 🡪 RFID 🡪 Tag Calibration 🡪 Do RFID Calibrate, and then tap the icon. Note For more information, see section 7.3.4 RFID (Radio Frequency Identification) Settings. ● Using the RFIDDETECT command: Note For more information, see the FBPL Command Reference on your model's Manuals page at support.brother.com. 74 3. Depending on the tag type and tag length, the calibration can take several minutes. At the end of calibration either a green or red screen appears. The green screen appears when the calibration is successful and the red one when it is not. 4. If calibration fails, tap the or icon to clear the error. In some cases, it may be due to an incompatibility between the tag and the reader. After the calibration is complete, tap the or icon to continue and save the RFID calibration values. Note For information, see section 11.3 RFID Error Messages. 75 10. Product Specifications Display (TJ-4021TN, TJ-4021TNR, TJ-4121TN, TJ-4121TNR)

Touchscreen LED 3.5" Color Touchscreen (TJ-4020TN, TJ-4120TN) 5 (4 icon indicators, 1 power indicator) (TJ-4021TN, TJ-4021TNR, TJ-4121TN, TJ-4121TNR) 1 power indicator (3 colors - Green, Red, Amber) Printing

Print Method Thermal Transfer and Direct Thermal (TJ-4020TN, TJ-4021TN, TJ-4021TNR) 107 mm

Maximum Print Width Maximum Print Length Maximum Print Speed Print Resolution (TJ-4120TN, TJ-4121TN, TJ-4121TNR) 105.7 mm (TJ-4020TN, TJ-4021TN, TJ-4021TNR) 25,400 mm (TJ-4120TN, TJ-4121TN, TJ-4121TNR) 11,430 mm (TJ-4020TN, TJ-4021TN, TJ-4021TNR) 254 mm / second (TJ-4120TN, TJ-4121TN, TJ-4121TNR) 177.8 mm / second (TJ-4020TN, TJ-4021TN, TJ-4021TNR) 203 dpi (TJ-4120TN, TJ-4121TN, TJ-4121TNR) 300 dpi

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OPERATING INSTRUCTIONS

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