BROTHER MFC-J6945DW (02) PDF Document

The following symbols and conventions are used throughout the user’s guide for your BROTHER MFC-J6945DW printer:

The control panel of your BROTHER MFC-J6945DW printer includes the following components:

1. NFC (Near Field Communication) symbol (MFC-J6945DW model): Use card authentication by touching an IC card to this symbol. If your Android™ device supports NFC, you can print from or scan to your device this way.

2. Touchscreen Liquid Crystal Display (LCD): Access menus and options by pressing them on the touchscreen.

3. Menu buttons:

• (Back): Press to go back to the previous menu.

• (Home): Press to return to the Home screen.

• (Cancel): Press to cancel an operation.

4. Dial Pad: Press the numbers to dial telephone or fax numbers and to enter the number of copies.

5. LED Power Indicator: Lights up depending on the machine’s power status. It blinks when the machine is in Sleep Mode.

6. Power On/Off:

• Press to turn on the machine.

• Press and hold to turn off the machine. The touchscreen will display [Shutting Down] before turning off.

You can switch Home screens by swiping left or right. From the Home screens, you can access Shortcuts, Wi-Fi® setup, Settings, and Ink levels screens. Here is an overview of the elements on the Home Screen:

1. Date & Time: Displays the date and time set on the machine.

2. Quiet Mode Icon: Appears when the [Quiet Mode] setting is set to [On]. This mode reduces printing noise but also slows down the print speed.

3. [Shortcuts]: Create shortcuts for frequently-used operations like faxing, copying, scanning, Web Connect, and Apps services. Three tabs are available with six shortcuts each.

4. Wireless Status: An icon shows the wireless network status (not connected, connected with signal strength, not detected, or disabled).

5. [Settings]: Press to access the [Settings] menu.

6. [Ink]: Displays the approximate available ink volume. An error icon appears if an ink cartridge is near the end of its life or has a problem.

7. Modes: Press to switch between modes like [Fax], [Copy], [Scan], [Secure Print] (MFC-J6945DW), [Web], [Apps], [USB], and [LGR Copy Shortcuts].

8. Information icon: Appears when there is new information from Brother if notification settings are enabled.

9. Warning icon: Appears when there is an error or maintenance message. Press the icon to view details.

Follow these steps to load Letter, A4, or Executive size paper into your BROTHER MFC-J6945DW:

1. If the paper support flap is open, close it, and then close the paper support.

2. Pull the paper tray completely out of the machine. For Tray #2, remove the tray top cover.

3. Gently press and slide the paper width guides and then the paper length guide to fit the paper size. Ensure the triangular marks on the guides line up with the marks for the paper you are using.

4. Fan the stack of paper well to avoid paper jams and misfeeds. Make sure the paper is not curled or wrinkled.

5. Gently load the paper in the paper tray with the printing surface face down in a landscape orientation. Do not push the paper in too far, as it may lift at the back and cause feed problems.

6. Make sure the paper length guide touches the edges of the paper.

7. Gently adjust the paper width guides to fit the paper, ensuring they touch the edges of the paper.

8. Make sure the paper is flat in the tray and below the maximum paper mark. Overfilling the tray may cause paper jams.

9. If you are loading paper in Tray #2, replace the tray top cover.

10. Slowly push the paper tray completely into the machine.

11. Pull out the paper support until it locks into place.

12. Change the paper size setting in the machine’s menu, if needed.

To load large format paper such as Ledger, Legal, or A3 into your BROTHER MFC-J6945DW, follow these steps:

1. If the paper support flap is open, close it, and then close the paper support.

2. Pull the paper tray completely out of the machine. For Tray #2, remove the tray top cover first.

3. Rest the tray on a flat surface. Push the green slider to the left and then extend the tray until it locks into place.

4. Gently press and slide the paper width guides and then the paper length guide to fit the paper size. Make sure the triangular marks on the guides line up with the marks for your paper.

5. Fan the stack of paper well to avoid jams and misfeeds.

6. Gently load the paper in the paper tray with the printing surface face down in a portrait orientation. Be careful not to push the paper in too far.

7. Make sure the paper length guide touches the edges of the paper.

8. Gently adjust the paper width guides to fit the paper.

9. Make sure the paper is flat and below the maximum paper mark.

10. If you are loading into Tray #2, replace the tray top cover.

11. Slowly push the paper tray completely into the machine.

12. Pull out the paper support until it locks into place, and then unfold the paper support flap.

13. Change the paper size setting in the machine’s menu, if needed.

CAUTION: Position the machine so the extended tray will not protrude past the edge of the table or desk where someone may bump into it.

The paper and document handling specifications for your BROTHER MFC-J6945DW are as follows:

Document Size Specifications

Paper Tray Capacities and Types

To load documents into the ADF of your BROTHER MFC-J6945DW, follow these steps:

Use paper that is within the sizes and weights shown in the table below. Always fan the pages before placing them in the ADF.

IMPORTANT:

• DO NOT pull on the document while it is feeding.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted, or taped.

• DO NOT use cardboard, newspaper, or fabric.

• Make sure documents with correction fluid or written in ink are completely dry.

Loading Procedure:

1. Fan the pages well.

2. Adjust the paper guides to fit the document size.

3. Place your document face up in the ADF, as shown in the illustration, until you feel the document touch the feed rollers and the machine beeps.

IMPORTANT: Do not leave any documents on the scanner glass. If you do this, the ADF may jam.

Use the scanner glass on your BROTHER MFC-J6945DW to fax, copy, or scan one page at a time. The scanner glass supports documents up to 17.0 in. (431.8 mm) in length, 11.7 in. (297 mm) in width, and up to 4.4 lb (2 kg) in weight. To use the scanner glass, the ADF must be empty.

1. Lift the document cover.

2. Place the document face down in the upper left corner of the scanner glass as shown in the illustration.

3. Close the document cover.

IMPORTANT: If you are scanning a book or thick document, DO NOT slam or press on the document cover.

To print a photo from your Windows computer on your BROTHER MFC-J6945DW, please follow these steps:

1. Select the print command in your application.

2. Select Brother MFC-J6945DW, and then click the printing properties or preferences button. The printer driver window will appear.

3. Make sure you have loaded the correct media in the paper tray. For best results, use Brother paper. When printing on Brother photo paper, load one extra sheet of the same paper in the tray.

4. Click the Basic tab.

5. Click the Media Type drop-down list and select the type of paper you are using.

6. Click the Paper Size drop-down list and select your paper size.

7. Select the Borderless check box, if needed.

8. For Color Mode, select the Natural or Vivid option.

9. In the Orientation field, select the Portrait or Landscape option.

10. Type the number of copies you want in the Copies field.

11. Change other printer settings if needed.

12. Click OK.

13. Complete your print operation.

To perform automatic 2-sided printing with your BROTHER MFC-J6945DW from a Windows computer:

1. Select the print command in your application.

2. Select Brother MFC-J6945DW and click the printing properties or preferences button.

3. Click the Basic tab.

4. In the Orientation field, select Portrait or Landscape.

5. Click the 2-sided / Booklet drop-down list, and then select 2-sided.

6. Click the 2-sided Settings button.

7. Select one of the options from the 2-sided Type menu. Four types of 2-sided binding are available for each orientation (Long Edge Left/Right, Short Edge Top/Bottom).

8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters.

9. Click OK to return to the printer driver window.

10. Change any other printer settings if needed.

11. Click OK again, and then complete your print operation.

Note: The Borderless feature is not available when using this option.

To print a document in booklet format using 2-sided printing on your BROTHER MFC-J6945DW:

1. Select the print command in your application.

2. Select Brother MFC-J6945DW and click the printing properties or preferences button.

3. Click the Basic tab.

4. In the Orientation field, select Portrait or Landscape.

5. Click the 2-sided / Booklet drop-down list, and then select the Booklet option.

6. Click the 2-sided Settings button.

7. Select one of the binding directions (Left Binding or Right Binding for Portrait; Top Binding or Bottom Binding for Landscape).

8. Select one of the options from the Booklet Printing Method menu:

• All Pages at Once: Every page will be printed in booklet format (four pages to every piece of paper, two per side). Fold your printout in the middle to create the booklet.

• Divide into Sets: This option prints the whole booklet in smaller individual booklet sets, allowing you to fold them individually. You can specify the number of sheets (from 1-15) in each smaller set.

9. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters.

10. Click OK to return to the printer driver window.

11. Change other printer settings if needed.

12. Click OK and complete your print operation.

The Secure Print feature ensures that confidential documents do not print until you enter a password on the BROTHER MFC-J6945DW’s control panel. The secure data is deleted from the machine when you turn it off.

On your computer:

1. Select the print command in your application.

2. Select Brother MFC-J6945DW and click the printing properties or preferences button.

3. Click the Advanced tab.

4. Click the Settings button in the Secure Print field.

5. Select the Secure Print check box.

6. Type your four-digit password in the Password field.

7. Type the User Name and Job Name in the text fields, if needed.

8. Click OK to close the Secure Print Settings window.

9. Click OK and complete your print operation.

On your BROTHER MFC-J6945DW:

1. On the machine’s control panel, swipe to display the [Secure Print] option, and then press it.

2. Swipe to display user names, and then press your user name.

3. The LCD displays the list of secured jobs for your name. Swipe to display the print job, and then press it.

4. Enter your four-digit password, and then press [OK].

5. Enter the number of copies you want.

6. Press [Start]. The machine prints the data.

You can print images stored on a USB flash drive by following these steps on your BROTHER MFC-J6945DW:

1. Insert a USB flash drive into the USB slot on the machine.

2. Press [JPEG Print] > [Select Files].

3. Swipe left or right to display the photo you want to print, and then press it. To print all photos, press [Print All], and then press [Yes] to confirm.

4. Enter the number of copies using the on-screen [-] or [+], the on-screen keyboard, or the dial pad.

5. Press [OK].

6. Repeat the last three steps until you have selected all the photos you want to print.

7. Press [OK].

8. Read and confirm the displayed list of options.

9. To change print settings like paper type, size, or borderless printing, press [Print Settings], make your changes, and press [OK] when finished.

10. Press [Start].

To print a PDF file directly from a USB flash drive on your BROTHER MFC-J6945DW (this feature is available on the MFC-J6945DW model), follow these steps:

Note: PDF files that are 2 GB or more cannot be printed.

1. Insert a USB flash drive into the USB slot.

2. Press [PDF Print].

3. Swipe up or down to display the PDF file you want to print, and then press it.

4. Enter the number of copies using the touchscreen buttons, the on-screen keyboard, or the dial pad.

5. Read and confirm the displayed list of options.

6. To change settings like Print Quality, Paper Size, Multiple Page, 2-sided, Collate, or PDF Option, press [Print Settings]. Make your selections and press [OK] when finished.

7. Press [Black Start] or [Color Start].

IMPORTANT: DO NOT remove the USB flash drive until the machine has finished printing.

You can scan documents and save them directly to a folder on your computer as PDF files from your BROTHER MFC-J6945DW by following these steps:

1. Load your document.

2. Press [Scan].

3. Swipe left or right to display [to PC], then press it.

4. Press [to File].

5. If the machine is on a network, swipe to display the computer you want to send the data to, and then press the computer name. Enter a PIN if prompted.

6. Do one of the following:

• Press [Start] to begin scanning with the current settings.

• To change settings, press [Options] or [Set at Device].

7. To scan both sides (for MFC-J6945DW), press [2-sided Scan] and select the layout (Long Edge or Short Edge).

8. Adjust other scan settings as needed, such as Scan Type, Resolution, File Type (ensure PDF is selected), Document Size, etc., and then press [OK].

9. Press [Start]. The machine will start scanning. If using the scanner glass, follow the LCD instructions to complete the job.

Your BROTHER MFC-J6945DW can convert characters in a scanned document to text using Optical Character Recognition (OCR). Follow these steps:

1. Load your document.

2. Press [Scan].

3. Swipe to display [to PC], and then press it.

4. Press [to OCR].

5. If on a network, select the destination computer name. Enter a PIN if prompted.

6. To change settings, press [Options] and then [Set at Device]. A computer with ControlCenter software installed must be connected to the machine to use this option.

7. Adjust scan settings as needed (e.g., Resolution, Document Size). For 2-sided scanning (MFC-J6945DW only), press [2-sided Scan] and choose the document type.

8. After setting options, press [OK].

9. Press [Start]. The machine starts scanning. If using the scanner glass, follow the LCD instructions to complete the job.

To make a basic copy with your BROTHER MFC-J6945DW:

1. Make sure you have loaded the correct size paper in the paper tray.

2. Load your document in the ADF or on the scanner glass.

3. Press [Copy].

4. Change the copy settings if needed. You can change the number of copies, actual size, 2-sided options, tray selection, and quality from the main copy screen. For more settings, press [Options].

5. Press [Black Start] for a black and white copy or [Color Start] for a color copy.

You can make 2-sided copies from 1-sided or 2-sided documents on your BROTHER MFC-J6945DW. The layout of your original document determines which 2-sided copy layout you should choose.

1. Load your document. Use the ADF for automatic 2-sided copying (MFC-J6945DW) or the scanner glass for manual 2-sided copying.

2. Press [Copy].

3. Enter the number of copies.

4. Press the [2-sided Copy] option on the touchscreen.

5. Do one of the following:

• To make 2-sided copies from a 1-sided document: Press [1-sided⇒2-sided]. To change the layout, press [Layout] and select [Long Edge Flip] or [Short Edge Flip].

• To make 2-sided copies from a 2-sided document: Press [2-sided⇒2-sided].

• To make 1-sided copies from a 2-sided document: Press [2-sided⇒1-sided]. To change the layout, press [Layout] and select [Long Edge Flip] or [Short Edge Flip].

6. Review your settings on the touchscreen, and then press [OK].

7. Press [Black Start] or [Color Start]. If you are using the ADF, the machine scans all pages and starts printing. If you are using the scanner glass, follow the on-screen prompts to scan each page.

Use the [2in1(ID)] feature on your BROTHER MFC-J6945DW to copy both sides of an identification card onto one page, keeping the original card size. Make sure the paper size is set to Letter or A4.

1. Place your identification card face down near the upper-left corner of the scanner glass.

2. Press [Copy].

3. Enter the number of copies.

4. Press [Options] > [Page Layout] > [2in1(ID)].

5. Read and confirm the settings, then press [OK].

6. Press [Black Start] or [Color Start]. The machine starts scanning one side of the card.

7. After the first side has been scanned, turn over the identification card and press [Continue] to scan the other side.

To send a fax from your BROTHER MFC-J6945DW, follow these general steps:

1. Load your document in the ADF or place it on the scanner glass.

2. Press [Fax].

3. Enter the fax number using one of the following methods:

• Dial Pad: Enter the fax number manually.

• Redial: Press [Call History] > [Redial].

• Outgoing Call History: Press [Call History] > [Outgoing Call] and select a number.

• Address Book: Press [Address Book] and select a stored number.

4. Change any fax settings if needed, such as resolution or contrast, by pressing [Options].

5. Press [Fax Start].

6. If you are using the scanner glass, the machine scans the first page. When the touchscreen displays [Next Page?], do one of the following:

• Press [No] when finished scanning. The machine starts sending the document.

• Press [Yes] to scan another page. Place the next page on the scanner glass, and press [OK].

If your BROTHER MFC-J6945DW displays the “Black and White Print Only” message, it means one or more of the color ink cartridges have reached the end of their lives. The action required is to replace the empty ink cartridges.

In the meantime, you can continue to use the machine in a limited black & white mode for approximately four weeks, depending on usage. While this message is displayed, the following operations are affected:

• Printing: You can print in black & white if the media type is set to Plain Paper and Grayscale is chosen in the printer driver.

• Copying: You can make black & white copies if the paper type is set to Plain Paper.

• Faxing: The machine will receive and print faxes in black & white if the paper type is set to Plain Paper.

The “Cannot Detect” error message on your BROTHER MFC-J6945DW can be caused by a few issues:

• Cause: An ink cartridge is not installed correctly.

• Action: Take out the new ink cartridge and reinstall it slowly and firmly until it locks into place.

• Cause: You are not using a Genuine Brother ink cartridge, and the machine cannot detect it.

• Action: Use a new Genuine Brother Ink Cartridge. If the error persists, contact Brother Customer Service.

• Cause: The wrong Brother model ink cartridge was installed.

• Action: Check the model numbers of the ink cartridges and install the correct ones for your BROTHER MFC-J6945DW.

If you see a “Document Jam” error, the document was not inserted or fed correctly, or it was too long. Follow these steps to clear the jam:

If the document is jammed in the top of the ADF unit:

1. Remove any paper that is not jammed from the ADF.

2. Open the ADF cover.

3. Remove the jammed document by pulling it upward.

4. Close the ADF cover correctly by pressing it down in the center.

5. Press the Cancel button on the control panel.

If the document is jammed in the bottom of the ADF unit:

1. Remove any paper that is not jammed from the ADF.

2. Lift the ADF document support and remove the jammed paper.

3. Press the Cancel button.

If the document is jammed inside the ADF unit:

1. Remove any paper that is not jammed from the ADF.

2. Lift the document cover.

3. Pull the jammed document out to the right.

4. Close the document cover.

5. Press the Cancel button.

If the LCD on your BROTHER MFC-J6945DW displays a “Jam Front” or “Jam Front/Rear” message, follow these steps:

1. Unplug the machine from the AC power outlet.

2. If paper is in the MP tray, remove it.

3. Pull Tray #1 completely out of the machine.

4. Slowly pull out the jammed paper.

5. Using both hands, lift the scanner cover into the open position.

6. Slowly pull any jammed paper out of the machine. If necessary, move the print head to access any paper underneath it. Make sure no small pieces of paper are left in the corners.

7. Gently close the scanner cover.

8. If the error was “Jam Front/Rear”, open the Jam Clear Cover at the back of the machine, remove any jammed paper, and close the cover.

9. Slowly push Tray #1 completely into the machine.

10. Reconnect the power cord.

If the LCD on your BROTHER MFC-J6945DW displays a “Jam Rear” message, follow these steps:

1. Unplug the machine from the AC power outlet.

2. Pull Tray #1 (and Tray #2 if applicable) completely out of the machine.

3. Open the Jam Clear Cover at the back of the machine.

4. Slowly pull the jammed paper out of the machine.

5. Close the Jam Clear Cover completely.

6. Lift the scanner cover into the open position to check for any remaining paper scraps, especially under the print head.

7. Gently close the scanner cover.

8. Push the paper trays completely back into the machine.

9. Reconnect the power cord.

When the LCD on your BROTHER MFC-J6945DW indicates that an ink cartridge needs replacing, follow these steps:

1. Open the ink cartridge cover on the front of the machine.

2. Press the lock release lever for the ink cartridge color indicated on the LCD to release it, then remove the cartridge from the machine.

3. Open the new ink cartridge bag for the indicated color and take out the ink cartridge.

IMPORTANT: DO NOT touch the ink cartridge in the area indicated by the instructions, as this can prevent the machine from detecting the cartridge.

4. If you are replacing the black ink cartridge, shake it horizontally 15 times before inserting it.

5. Insert the ink cartridge in the direction of the arrow on the label. Each color has its own correct position.

6. Gently push the area marked “PUSH” until the ink cartridge locks into place, and then close the ink cartridge cover.

The machine will automatically reset the ink dot counter. If the LCD displays an error like “Cannot Detect,” remove the cartridge and reinstall it slowly and firmly.

If you see vertical lines or streaks on your copies or scans, the scanner glass may be dirty. To clean the scanner on your BROTHER MFC-J6945DW:

1. Unplug the machine from the AC power outlet.

2. Lift the document cover.

3. Clean the large scanner glass and the white plastic area above it with a soft, lint-free cloth moistened with water.

4. In the ADF unit, clean the white bar and the narrow glass strip with a lint-free cloth moistened with water.

5. For the MFC-J6945DW model, open the scanner glass cover and clean the white bar and glass strip underneath it as well.

6. Run your fingertip over the glass to feel for any debris. If you feel any, clean that area again, concentrating on the spot. You may need to repeat the cleaning process three or four times.

7. To test, make a copy after each cleaning attempt until the vertical line is gone.

If your printouts are faded, streaked, or have missing text, the print head nozzles may be clogged. To check the print quality on your BROTHER MFC-J6945DW, print a Print Quality Check Sheet:

1. Press [Settings] > [Maintenance] > [Improve Print Quality] > [Check Print Quality].

2. Press [Start]. The machine will print the check sheet.

3. Examine the quality of the four color blocks on the sheet.

4. The touchscreen will ask about the print quality. Do one of the following:

• If all lines are clear and visible, press [No], and then press the Home button to finish.

• If lines are missing or streaky, press [Yes].

5. The screen will ask you to check the print quality of each color. Press the number (1-4) of the pattern that most closely matches your printout.

6. If cleaning is needed, press [Start] to begin the cleaning procedure. If cleaning is not needed, the Maintenance screen will reappear.

7. After cleaning, the machine will ask if you want to print another check sheet. Press [Yes] and then [Start] to confirm if the quality has improved.

If your printed text is blurry or images are faded, especially after moving the BROTHER MFC-J6945DW, you may need to adjust the print alignment.

1. First, perform a print quality check to ensure the nozzles are not clogged.

2. Press [Settings] > [Maintenance] > [Improve Print Quality] > [Alignment].

3. Press [Next].

4. Press [Yes] after the confirmation message appears.

5. Press [Auto] or [Manual].

• If you select [Auto], the alignment is adjusted automatically by scanning the Alignment Check Sheet.

• If you select [Manual], you will need to input information printed on the sheet manually.

6. Select the paper size for the Alignment Check Sheet.

7. Load the specified paper size in the tray, and then press [Start]. The machine prints the sheet.

8. Follow the instructions on the LCD to complete the alignment process.

You can check the remaining ink volume on your BROTHER MFC-J6945DW’s LCD:

1. Press [Settings] > [Maintenance] > [Ink Volume].

2. The touchscreen displays a graph of the ink volume for each cartridge, along with an approximate page yield (Page Gauge).

The display shows:

• (a) Cartridge ink level: The ink level within the replaceable cartridge.

• (b) Internal ink reservoir level: The ink level within the machine’s internal reservoir.

• (c) Page yield display toggle: Press to change the display settings for the approximate page yield.

• (d) Page gauge: Shows the approximate number of remaining pages that can be printed.

When an ink cartridge is low or has a problem, an icon will appear next to the cartridge display.

3. Press the Home button when you are finished.

When you need to transport your BROTHER MFC-J6945DW, use the original packing materials to prevent damage.

IMPORTANT: Allow the machine to “park” the print head before unplugging. Listen carefully to make sure all mechanical noises have stopped.

1. Unplug the machine from the AC power outlet.

2. Lift the scanner cover. Unplug the telephone line cord and any interface cables from the machine.

3. Gently close the scanner cover.

4. Open the ink cartridge cover.

5. Press the ink release levers to release all ink cartridges and then take them out.

6. Wrap the machine in the plastic bag it came in.

7. Pack the machine in the original carton with the original packing material. Do not pack the used ink cartridges in the carton.

8. Close the carton and tape it shut.

Your BROTHER MFC-J6945DW has several reset functions available. Brother strongly recommends performing an “All Settings” reset when you dispose of the machine.

1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset].

2. Press the reset option you want to use:

• [Machine Reset]: Resets all settings you have changed, except for the Address Book, Fax Reports, and Call History.

• [Network]: Resets the print server back to its factory default settings, including password and IP address information. Unplug the interface cable before selecting this.

• [Address Book & Fax]: Resets Address Book, programmed fax jobs, Station ID, and other fax-related settings and history.

• [All Settings]: Resets all machine settings to the factory defaults.

3. Press [OK] for two seconds to reboot the machine.