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What do the symbols and conventions in the documentation for the BROTHER MFC-9140CDN mean?
The following symbols and conventions are used throughout the documentation for your BROTHER MFC-9140CDN:
WARNING: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
IMPORTANT: Indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE: Tells you how you should respond to a situation that may arise or gives tips about how the current operation works with other features.
Bold: Bold style identifies the dial pad numbers of the Touchpanel or on the computer screen.
Italics: Italicized style emphasizes an important point or refers you to a related topic.
Courier New: Courier New font identifies the messages shown on the Touchscreen of the machine.
Electrical Hazard icons: Alert you to a possible electrical shock.
Fire Hazard icons: Alert you to the possibility of fire.
Hot Surface icons: Warn you not to touch machine parts that are hot.
Prohibition icons: Indicate actions that must not be performed.
How do I perform basic operations on the BROTHER MFC-9140CDN touchscreen?
Press your finger on the Touchscreen to operate it. To display and access all the screen menus or options, swipe left, right, up, down, or press the directional arrows to scroll through them.
IMPORTANT: DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.
The following steps show how to change a setting, using the Touchscreen Backlight setting as an example (changing from Light to Med):
1. Press the Settings icon.
2. Press ‘All Settings’.
3. Swipe up or down, or press the up or down arrow to display ‘General Setup’.
4. Press ‘General Setup’.
5. Swipe up or down, or press the up or down arrow to display ‘LCD Settings’.
6. Press ‘LCD Settings’.
7. Press ‘Backlight’.
8. Press ‘Med’.
9. Press the Home icon.
NOTE: Press the Back icon to go back to the previous level.
How do I set the Ready screen on my BROTHER MFC-9140CDN?
You can set the Ready screen to either Home, More, Shortcuts 1, Shortcuts 2, or Shortcuts 3. When the machine is idle or you press the Home button, the Touchscreen will return to the screen you set.
1. Press the Settings icon.
2. Press ‘All Settings’.
3. Swipe up or down, or press the up or down arrow to display ‘General Setup’.
4. Press ‘General Setup’.
5. Swipe up or down, or press the up or down arrow to display ‘Button Settings’.
6. Press ‘Button Settings’.
7. Press ‘Home Button Settings’.
8. Swipe up or down, or press the up or down arrow to display Home, More, Shortcuts 1, Shortcuts 2, or Shortcuts 3 and then press the option you want.
9. Press the Home button. The machine will go to your chosen Home screen.
How can I create, change, or delete shortcuts on my BROTHER MFC-9140CDN?
You can add, change, or delete shortcuts for frequently used fax, copy, and scan settings.
Adding a Shortcut:
1. If the displayed screen is Home or More, swipe left or right to display a Shortcut screen.
2. Press the “+” icon where you have not added a Shortcut.
3. Press ‘Copy’, ‘Fax’, or ‘Scan’.
4. Follow the on-screen prompts to select the desired settings for the operation.
5. When you have finished changing the settings, press ‘Save as Shortcut’.
6. Enter a name for the Shortcut using the keyboard on the Touchscreen and press ‘OK’.
7. Press ‘OK’ to save your Shortcut.
Changing a Shortcut:
1. Press the Shortcut you want to change. The settings for that Shortcut will be displayed.
2. Change the settings as needed.
3. When you have finished, press ‘Save as Shortcut’.
4. Press ‘OK’ to confirm.
5. To overwrite the Shortcut, press ‘Yes’. To create a new Shortcut, press ‘No’ and enter a new name.
6. Press ‘OK’ to confirm.
Deleting a Shortcut:
1. Press and hold the Shortcut until the dialog box appears.
2. Press ‘Delete’.
3. Press ‘Yes’ to confirm.
How do I adjust the volume settings (Ring, Beeper, Speaker) on my BROTHER MFC-9140CDN?
You can adjust the Ring, Beeper, and Speaker volumes on your BROTHER MFC-9140CDN by following these steps:
1. Press the Settings icon.
2. Press ‘All Settings’.
3. Swipe up or down to display ‘General Setup’, then press it.
4. Swipe up or down to display ‘Volume’, then press it.
5. Press the volume you want to adjust: ‘Ring’, ‘Beep’, or ‘Speaker’.
6. Press ‘Off’, ‘Low’, ‘Med’, or ‘High’ to select your desired volume level.
7. Press the Home icon to return to the Ready screen.
How do I load paper into the paper tray of the BROTHER MFC-9140CDN?
To load paper into the standard paper tray of your BROTHER MFC-9140CDN, follow these steps for plain, thin, or recycled paper:
1. Pull the paper tray completely out of the machine.
2. While pressing the green paper-guide release levers, slide the paper guides to fit the paper you are loading in the tray. Ensure the guides are firmly in the slots.
3. Fan the stack of paper well to avoid paper jams and misfeeds.
4. Load paper in the tray and make sure:
– The paper is below the maximum paper mark (▼▼▼). Overfilling the paper tray can cause paper jams.
– The side to be printed on is face down.
– The paper guides touch the sides of the paper so it will feed correctly.
5. Put the paper tray firmly back in the machine. Make sure the tray is completely inserted.
6. Lift up the support flap on the output tray to prevent paper from sliding off, or remove each page as it comes out of the machine.
How do I use the manual feed slot on the BROTHER MFC-9140CDN for special media like envelopes or thick paper?
Use the manual feed slot to print one-at-a-time on labels, envelopes, thick paper, or glossy paper.
For standard paper:
1. Open the manual feed slot cover.
2. Use both hands to slide the manual feed slot paper guides to the width of the paper you are going to use.
3. Use both hands to push one sheet of paper firmly into the manual feed slot with the side to be printed on face up, until the top edge of the paper presses against the paper feed rollers. Continue pressing for about two seconds, or until the machine grabs the paper.
4. Send the print data to the machine.
For thick paper, labels, envelopes, and glossy paper (Straight Paper Path):
1. Open the back cover (face-up output tray).
2. (For printing envelopes only) Pull down the two grey levers, one on the left side and one on the right side.
3. Open the manual feed slot cover on the front of the machine.
4. Use both hands to slide the manual feed slot paper guides to the width of the paper or envelope.
5. Use both hands to push one sheet of paper or one envelope firmly into the manual feed slot with the side to be printed on face up, until the machine grabs it.
6. Send the print data to the machine. Remove each printed page or envelope immediately from the back to prevent a jam.
7. When finished, close the back cover. If you printed envelopes, return the two grey levers to their original positions first.
NOTE: Do not put more than one sheet of paper or one envelope in the manual feed slot at any one time, as it may cause a jam.
What are the unscannable and unprintable areas on the BROTHER MFC-9140CDN?
The maximum unscannable and unprintable areas for the BROTHER MFC-9140CDN are listed below. These areas may vary depending on paper size or application settings.
| Usage | Document Size | Top / Bottom Margin | Left / Right Margin |
|---|---|---|---|
| Fax (Sending) | Letter | 3 mm | 4 mm |
| Fax (Sending) | A4 | 3 mm | (ADF) 1 mm / (Scanner Glass) 3 mm |
| Copy | Letter | 4 mm | 4 mm |
| Copy | A4 | 4 mm | 3 mm |
| Scan | Letter | 3 mm | 3 mm |
| Scan | A4 | 3 mm | 3 mm |
| Letter | 4.2 mm | 4.2 mm | |
| A4 | 4.2 mm | 4.2 mm |
How do I change the Paper Size and Paper Type settings on the BROTHER MFC-9140CDN?
To ensure your BROTHER MFC-9140CDN prints correctly, you must set the paper size and type to match the paper in the tray.
To change the Paper Size:
1. Press the Settings icon.
2. (For MFC-9340CDW model) Press ‘Tray Setting’.
3. Press ‘Paper Size’.
4. Swipe up or down to display the paper size you are using, and then press it.
5. Press the Home button.
To change the Paper Type:
1. Press the Settings icon.
2. (For MFC-9340CDW model) Press ‘Tray Setting’.
3. Press ‘Paper Type’.
4. Swipe up or down to display ‘Thin’, ‘Plain Paper’, ‘Thick’, ‘Thicker’, or ‘Recycled Paper’, and press the option you want.
5. Press the Home button.
What types of paper are recommended for the BROTHER MFC-9140CDN?
To get the best print quality, we suggest using the following paper with your BROTHER MFC-9140CDN:
| Paper Type | Item |
|---|---|
| Plain paper | APP Blue Flag Ship 70 g/m² |
| APP Gold Flag Ship 80 g/m² | |
| Advanced Agro Double A 80 g/m² |
For best results, follow these instructions:
– DO NOT load different types of paper in the paper tray at the same time.
– Choose the same paper size from your software application as the paper in the tray.
– Avoid touching the printed surface of the paper immediately after printing.
– Before buying a lot of paper, test a small quantity to make sure it is appropriate.
– Use labels that are designed for use in laser machines.
How do I load documents for scanning, copying, or faxing on the BROTHER MFC-9140CDN?
You can load documents using either the Automatic Document Feeder (ADF) or the scanner glass.
Using the Automatic Document Feeder (ADF):
The ADF can hold up to 35 pages.
1. Unfold the ADF document support and the ADF document output support flap.
2. Fan the pages well.
3. Stagger the pages of your document and place them face up, top edge first, in the ADF until you feel the top page touch the feed rollers. The Touchscreen will show ‘ADF Ready’.
4. Adjust the paper guides to fit the width of your document.
IMPORTANT: DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, or has paper clips, paste, or tape.
Using the scanner glass:
Use the scanner glass for single pages, books, or non-standard documents.
1. Ensure the ADF is empty.
2. Lift the document cover.
3. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass.
4. Close the document cover. If the document is thick like a book, do not slam the cover or press on it.
How do I send a fax from the BROTHER MFC-9140CDN?
To send a fax from your BROTHER MFC-9140CDN, follow these steps:
1. Load your document either face up in the ADF or face down on the scanner glass.
2. Press ‘Fax’ on the Touchscreen. (If Fax Preview is On, press ‘Fax’ and then ‘Sending Faxes’).
3. (Optional) Press ‘Options’ to change settings like Resolution, Contrast, or 2-sided faxing.
4. Enter the fax number using the dial pad, Address Book, or Call History.
5. Press ‘Fax Start’.
– If using the ADF, the machine starts scanning and sending.
– If using the scanner glass, the machine scans the first page. If you have more pages to send, press ‘Yes’ when ‘Next Page?’ appears, place the next page on the scanner glass, and press ‘OK’. Repeat for each additional page. When all pages are scanned, press ‘No’ to start sending.
How do I stop or cancel a fax on the BROTHER MFC-9140CDN?
To stop a faxing operation on your BROTHER MFC-9140CDN, press the red Cancel (X) button on the Touchpanel.
If you press Cancel while the machine is dialing or sending, the Touchscreen will show ‘Cancel Job?’. Press ‘Yes’ to cancel the fax.
How do I set the receive mode on my BROTHER MFC-9140CDN?
Your BROTHER MFC-9140CDN has four receive modes. Choose the one that best suits your setup.
| Mode | Function | Use When |
|---|---|---|
| Fax Auto | Answers all calls as faxes automatically after the set number of rings (Ring Delay). | You have a dedicated fax line. |
| Fax/Tel | Automatically determines if a call is a fax or a voice call. It will make a fast double-ring to alert you to a voice call. | You share one telephone line for voice calls and faxes. |
| External TAD | Lets an external telephone answering device (TAD) answer all calls. Voice messages are stored on the TAD, and fax messages are automatically received and printed. | You have connected an external answering machine to the same line as the printer. |
| Manual | Requires you to answer every call and determine if it is a fax. | You want to answer all calls personally. You must press ‘Fax Start’ to receive a fax. |
To set the receive mode:
1. Press the Settings icon.
2. Press ‘All Settings’.
3. Swipe to and press ‘Fax’.
4. Swipe to and press ‘Setup Receive’.
5. Press ‘Receive Mode’.
6. Press ‘Fax Auto’, ‘Fax/Tel’, ‘External TAD’, or ‘Manual’.
7. Press the Home button.
How do I view, print, or delete received faxes using Fax Preview on the BROTHER MFC-9140CDN?
When Fax Preview is turned on, your BROTHER MFC-9140CDN stores incoming faxes in memory instead of printing them, allowing you to view them on the Touchscreen first.
To preview a received fax:
1. When the message ‘New Fax(es)’ appears, press ‘View’. Alternatively, press ‘Fax’ and then ‘Received Faxes’.
2. The fax list will be displayed. Swipe up or down to find the fax you want to view.
3. Press the fax you want to view. You can use the on-screen controls to zoom, rotate, and navigate through the pages.
To print a single fax from preview:
1. While viewing the fax, press ‘Start’.
To print or delete all faxes in the list:
1. Press ‘Fax’, then ‘Received Faxes’.
2. Press ‘Print/Delete’.
3. Do one of the following:
– Press ‘Print All(New Faxes)’ to print all faxes you have not yet viewed.
– Press ‘Print All(Old Faxes)’ to print all faxes you have viewed.
– Press ‘Delete All(New Faxes)’ to delete all faxes you have not yet viewed.
– Press ‘Delete All(Old Faxes)’ to delete all faxes you have viewed.
4. Press ‘Yes’ to confirm if deleting.
How do I make a copy on the BROTHER MFC-9140CDN?
Follow these steps for a basic copy operation on your BROTHER MFC-9140CDN:
1. Load your document either face up in the ADF or face down on the scanner glass.
2. Press the ‘Copy’ button on the Touchscreen.
3. For multiple copies, enter the number of copies (up to 99) using the dial pad on the Touchpanel.
4. (Optional) Press ‘Options’ to change settings like Quality, Enlarge/Reduce, Density, or 2-sided Copy.
5. Press ‘Colour Start’ for a color copy or ‘Mono Start’ for a black and white copy.
To stop copying, press the red Cancel (X) button.
How do I print from a computer to the BROTHER MFC-9140CDN?
To print a document from your computer, you must first install the printer driver.
1. Install the Brother printer driver from the CD-ROM.
2. From your application, choose the ‘Print’ command.
3. Choose the name of your machine (BROTHER MFC-9140CDN) in the Print dialog box and click ‘Properties’ (or ‘Preferences’).
4. Choose the settings you want to change, such as:
– Paper Size
– Orientation
– Copies
– Media Type
– Print Quality
– Color / Mono
– Multiple Page (N-up)
– 2-sided / Booklet
– Paper Source
5. Click ‘OK’ after choosing your settings.
6. Click ‘Print’ to begin printing.
How do I scan a document to my computer using the Touchscreen on the BROTHER MFC-9140CDN?
To scan a document to a file on your computer directly from the machine’s Touchscreen:
1. Load your document.
2. Press ‘Scan’ on the Touchscreen.
3. Swipe left or right to display the ‘to File’ option.
4. Press ‘OK’.
5. If the machine is connected to a network, press the computer name you want to scan to.
6. To use the default settings, go to step 9. To change settings, go to step 7.
7. Press ‘Options’.
8. Choose the settings for Scan Type, Resolution, File Type, Scan Size, and other options as needed.
9. Press ‘Start’. The machine starts the scanning process.
What are the consumable items for the BROTHER MFC-9140CDN and when should they be replaced?
The following tables show the consumable items for your BROTHER MFC-9140CDN, their approximate life, and the message that appears when it’s time to replace them.
Warning Messages (Prepare new consumable):
| Touchscreen messages | Consumable item to prepare | Approximate life | Model name |
|---|---|---|---|
| Toner Low / Prepare New Toner Cartridge | Toner cartridge (Black) | 2,500 pages | TN-281BK |
| Toner Low / Prepare New Toner Cartridge | Toner cartridge (Cyan, Magenta, Yellow) | 2,200 pages | TN-285C, TN-285M, TN-285Y |
| Drum End SoonX | 1 Drum unit | 15,000 pages | DR-281CL (set) or single units |
| Belt End Soon | Belt unit | 50,000 pages | BU-220CL |
| WT Box End Soon | Waste toner box | 50,000 pages | WT-220CL |
Replacement Messages (Action required):
| Touchscreen messages | Consumable item to replace | Model name |
|---|---|---|
| Replace Toner | Toner cartridge | TN-281BK, TN-285C/M/Y |
| Replace DrumX | Drum unit | DR-281CL (set) or single units |
| Drum Stop | Drum unit | DR-281CL (set) or single units |
| Replace Belt | Belt unit | BU-220CL |
| Replace WT Box | Waste toner box | WT-220CL |
How do I replace a toner cartridge in the BROTHER MFC-9140CDN?
When the Touchscreen shows ‘Replace Toner’, follow these steps:
1. Make sure the machine is turned on.
2. Open the top cover until it locks in the open position.
3. Remove the toner cartridge and drum unit assembly for the color shown on the Touchscreen.
4. Push down the green lock lever on the drum unit and take the old toner cartridge out.
5. Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly.
6. Pull off the protective cover.
7. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. The green lock lever will lift automatically if it is inserted correctly.
8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Be sure to return the tab to the Home position (▲).
9. Slide the toner cartridge and drum unit assembly back into the machine. Match the toner cartridge color to the same color label on the machine.
10. Close the top cover of the machine.
How do I clean the corona wires on my BROTHER MFC-9140CDN?
If you have print quality problems or the Touchscreen shows a ‘Drum !’ error, clean the corona wires as follows:
1. Open the top cover until it locks in the open position.
2. Remove the toner cartridge and drum unit assembly for the color you need to clean.
3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
4. Make sure to return the green tab to the Home position (▲). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe.
5. Slide the toner cartridge and drum unit assembly back into the machine.
6. Repeat these steps for the three remaining corona wires.
7. Close the top cover of the machine.
How do I clean the drum unit on my BROTHER MFC-9140CDN if there are dots on my printouts?
If your printout has dots at 94 mm intervals, follow these steps to clean the drum surface:
1. Make sure the machine is in Ready mode. Press the Settings icon, then ‘All Settings’.
2. Go to ‘Print Reports’, then ‘Drum Dot Print’ and press ‘OK’ to print the Drum Dot Check Sheet.
3. Press and hold the Power On/Off button to turn the machine off.
4. Open the top cover. The color of the dots on the check sheet indicates which color drum you should clean.
5. Remove the toner and drum unit assembly for the color causing the problem.
6. Push down the green lock lever and take the toner cartridge out of the drum unit.
7. Turn the drum unit so the gear is on the left side. Use the numbered markers on the side of the drum unit to find the region that corresponds to the column number with the dot on your check sheet.
8. Turn the edge of the drum unit toward you by hand while looking at the surface of the suspected area.
9. When you find the mark on the drum that matches the check sheet, gently wipe the surface of the drum with a dry cotton swab until the mark comes off. IMPORTANT: DO NOT clean the photosensitive drum surface with a sharp object or any liquids.
10. Re-install the toner cartridge into the drum unit, put the assembly back into the machine, and close the top cover.
11. Turn on the machine and try a test print.
What should I do if my BROTHER MFC-9140CDN has a paper jam?
The procedure for clearing a paper jam depends on where the jam is located. Follow the instructions on the Touchscreen.
Jam in the Manual Feed Slot:
1. Remove any paper jammed in and around the manual feed slot.
2. Press ‘Start’ to resume printing.
Jam in the Paper Tray:
1. Pull the paper tray completely out of the machine.
2. Use both hands to slowly pull out the jammed paper.
3. Make sure paper in the tray is neat and below the maximum paper mark, then reinsert the tray firmly.
Jam at the Back of the Machine:
1. Leave the machine on for 10 minutes to cool.
2. Open the back cover.
3. Pull the green tabs at the left and right sides down to release the fuser cover.
4. Use both hands to gently pull the jammed paper out of the fuser unit.
5. Close the fuser cover and then the back cover.
Jam Inside the Machine:
1. Leave the machine on for 10 minutes to cool.
2. Open the top cover.
3. Remove all four toner cartridge and drum unit assemblies.
4. Pull out the jammed paper slowly.
5. Reinstall the drum and toner assemblies and close the top cover.
What do the common error and maintenance messages on the BROTHER MFC-9140CDN mean?
| Error Message | Cause | Action |
|---|---|---|
| 2-sided Disabled | The back cover of the machine is not closed completely. | Close the back cover of the machine until it locks into the closed position. |
| Access Denied | The function you want to use is restricted by Secure Function Lock 2.0. | Contact your administrator to check your Secure Function Lock Settings. |
| Calibration failed. | Calibration failed. | Press OK and try again. If it fails again, turn the machine off and on, then retry. |
| Cartridge Error | The toner cartridge is not installed correctly. | Pull out the indicated toner cartridge and drum unit assembly. Remove and reinstall the toner cartridge, then put the assembly back in the machine. |
| Comm.Error | Poor telephone line quality caused a communication error. | Try sending the fax again. If the problem continues, contact the telephone company. |
| Cover is Open. | The top cover, fuser cover, or ADF cover is not completely closed. | Close the indicated cover securely. |
| Document Jam | The document was not inserted or fed correctly, or was too long. | Clear the document jam from the ADF. |
| Drum ! | The corona wires on the drum units must be cleaned. | Clean the corona wires on the drum units. |
| Jam Inside / Rear / Tray / etc. | Paper is jammed in the indicated location. | Follow the on-screen instructions to clear the paper jam from that location. |
| No Paper | The machine is out of paper, or paper is not loaded correctly. | Refill the paper tray. Make sure the paper guides are set correctly. |
| No Toner | The toner cartridge or the assembly is not installed correctly. | Remove and reinstall the indicated toner cartridge and drum unit assembly. |
| Out of Memory | The machine’s memory is full. | For fax/copy: Press Send Now or Partial Print to process scanned pages. For printing: Reduce print resolution or clear faxes from memory. |
| Replace Toner / Drum / Belt / WT Box | The indicated consumable is at the end of its life. | Replace the indicated consumable item with a new one. |
How do I reset my BROTHER MFC-9140CDN to factory settings?
You can reset certain settings or all settings back to the factory default. Brother strongly recommends performing an ‘All Settings’ reset when you dispose of the machine.
1. Press the Settings icon.
2. Press ‘All Settings’.
3. Swipe up or down to display ‘Initial Setup’, and then press it.
4. Swipe up or down to display ‘Reset’, and then press it.
5. Choose the reset function you want:
– Network: Resets the internal print server to its factory defaults (password, IP address, etc.). Unplug the interface cable before choosing this.
– Address Book & Fax: Resets Address Book, Station ID, programmed fax jobs, and other fax settings.
– All Settings: Resets all machine settings back to the factory default. Unplug the interface cable before choosing this.
6. Press ‘Yes’ to confirm.
7. You will be asked to reboot the machine. Press ‘Yes’ for 2 seconds to reboot. The reset will not be complete until the machine reboots.
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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