BOOST MOBILE NOKIA LUMIA 635 (02) PDF MANUAL

BOOST MOBILE NOKIA LUMIA 635 (02) PDF SUMMARY:

How do I insert the SIM and memory card?

1. Use the provided tool to open the SIM tray.
2. Insert the SIM card into the SIM tray with the contact area face down.
3. Insert the memory card into the memory card slot with the contact area face down.
4. Line up the SIM tray with the phone and slide it in.

How do I remove the SIM and memory card?

1. Use the provided tool to open the SIM tray.
2. Slide the SIM tray out.
3. Remove the SIM card from the SIM tray.
4. Remove the memory card from the memory card slot.

How do I switch the phone on?

1. Press and hold the power key until the phone vibrates.
2. Follow the instructions shown on the phone.

How do I lock the keys and screen?

• Briefly press the power key.

How do I set up my phone?

1. To select a language, flick to the language you want, and tap .
2. To select a region, flick up or down, and tap .
3. To set the date and time, adjust the values, and tap .
4. To agree to the terms of use, read the Microsoft Services Agreement and tap Accept. To read the full agreement text, tap See full terms.

How do I transfer content to my Lumia phone?

There are 3 ways to transfer content to your Lumia phone:

• You can transfer content from your old phone using your Microsoft account. You need a Microsoft account to transfer content.
• You can copy photos and videos to your computer and then copy them to your phone.
• You can copy content from a Symbian or S40 phone.

How do I transfer content using my Microsoft account?

1. On your old phone, create a backup.
2. On your new phone, during the first start-up, tap Switch phone. You can also sign in to your Microsoft account later, and the content is transferred.
3. Select the backup you want to restore.

How do I transfer content using OneDrive?

You can upload your photos and videos to OneDrive, and download them to your new phone. You need a Microsoft account to use OneDrive.

How do I transfer content from a Symbian or S40 phone?

To copy your contacts from a Symbian or S40 phone to your new phone, use the Transfer my Data app.

1. Download and install the Transfer my Data app from Store on your new phone.
2. Open the app, and follow the instructions on the screen.

How do I transfer Outlook Info from an Android phone or iPhone?

You can transfer your mail, contacts, and calendar info from your Android phone or iPhone to your phone using your Microsoft account.

1. Create a Microsoft account if you don’t have one.
2. On your Android phone or iPhone, sync your mail, contacts, and calendar to your Microsoft account. How you do this depends on your phone. See your phone’s user guide for more info.
3. On your new phone, sign in to your Microsoft account, and select which items you want to transfer.

How do I charge my phone?

1. Plug the charger into a wall outlet.
2. Connect the charger to the phone.
3. When the battery is full, disconnect the charger from the phone, and then from the wall outlet.

How do I connect the headset?

Insert the headset plug into the headset connector.

How do I explore my tiles, apps, and settings?

• Tiles: On the start screen, the live tiles show what’s happening in your life, without you having to open the apps. To see more info, or to open an app, tap the tile.
• Apps: To open the apps menu, swipe left on the start screen, or tap . Tap an app to open it.
• Settings: To see your phone settings, swipe left on the start screen, and tap Settings .

How do I navigate inside an app?

• To go to the previous screen you were on, tap Back. To close the app, tap and hold Back.
• To go to the start screen, tap Start.
• To search for info on the web, or on your phone, tap Search.

How do I use the touch screen?

• Tap: Tap the screen with your fingertip to select items or open links.
• Tap and hold: Tap an item with your fingertip, and hold it on the screen for about a second to open a pop-up menu.
• Double tap: Tap the screen twice quickly to zoom in on a web page or a photo.
• Flick: To quickly scroll through a long list or many pictures, quickly swipe your finger across the screen.
• Drag: To move an item, tap and hold it, and drag it to a new location.
• Pinch: To zoom in or out on a web page, a photo, or a map, place two fingers on the screen, and slide them apart or together.

How do I write text?

You can use the on-screen keyboard, or write by hand on the screen. Your phone may learn your writing style.

How do I use the on-screen keyboard?

• To open the keyboard, tap a text box.
• To switch between upper and lowercase letters, tap .
• To type numbers or special characters, tap and hold a key or tap .
• To add a space, tap the space bar.
• To enter a line break, tap .
• To close the keyboard, tap .

How do I use keyboard word suggestions?

Your phone suggests words as you write, so you can write faster and with less effort.

• Word suggestions appear above the keyboard. To insert the word, tap it.
• To see more suggestions, tap the arrow next to the word suggestions.

How do I add writing languages?

To add a language to the writing languages list, go to Settings > Time & language > Keyboard, and tap Add keyboards. Select the language you want to add.

How do I create my Microsoft account?

When you switch on your phone for the first time, you are asked to create your Microsoft account. If you didn’t create an account then, you can do it later.

1. Swipe left on the start screen, and tap Settings > email+accounts.
2. Tap add an account , and select Microsoft account.
3. Create your account and follow the instructions shown on the phone.

How do I set up My Family?

With My Family, you can create accounts for kids, set age limits for content, and view reports on their phone use. To set up My Family and add a kid’s phone to your family, go to http://www.windowsphone.com/family.

How do I set up an account?

1. Swipe left on the start screen, and tap Settings > email+accounts.
2. Tap add an account, and select the account type you want.
3. Follow the instructions shown on the phone.

How do I browse Store?

To find apps, games, and other items, you can browse Store by category, or search for a specific item.

1. Tap Store .
2. Flick left or right to browse the main categories.
3. To see more of each category, flick up or down.
4. Tap an item to see more details.

How do I download an app, game, or other item?

Most apps, games, and other items in Store are free, but some must be purchased. The availability of payment methods depends on your region.

1. Tap Store .
2. Search for the item, or browse Store to find it.
3. Tap the item.
4. If the item is free, tap install. If the item has a price, tap buy.

How do I view my ongoing downloads?

To see the progress of your downloads, tap Store , and flick to Downloads. To cancel a download, tap the item you want to cancel, and tap Cancel download.

How do I write a review for an app?

1. Tap Store , and flick to Collection.
2. Tap the app you want to review, and tap Rate and review.
3. Give the app between one and five stars, write your review, and tap Submit.

How do I set my phone to lock automatically?

1. Swipe left on the start screen, and tap Settings > lock screen.
2. Switch Screen timeout to On .
3. Select how long you want the phone to stay unlocked.

How do I use my phone when it’s locked?

• To see notifications, such as missed calls and new messages, double-tap the screen.
• To open the camera, press and hold the camera key .
• To check the time, double-tap the screen. If you have set background images for the lock screen, you can flick through the images on the lock screen.
• To play music, use the volume keys.
• To answer an incoming call, swipe up. To reject a call and send the caller a text message instead, swipe down.
• To silence an incoming call, press the volume down key.

How do I change my PIN code?

If you forget your PIN code, contact your network service provider.

1. Swipe left on the start screen, and tap Settings > lock screen.
2. Tap Change PIN.
3. Type in your current PIN code and your new PIN code twice.

How do I find my lost phone?

If your phone is lost, you can locate it, lock it, or erase all personal content on it remotely. For this to work, you must have your Microsoft account set up on your phone. To use the Find my Phone feature:

1. Sign in to account.microsoft.com/devices.
2. Select your phone, and select what you want to do.

How do I update my phone software?

Using the latest phone software gives you the best performance. You are automatically notified when an update is available. You can also manually check if an update is available.

1. Swipe left on the start screen, and tap Settings > phone update.
2. Tap Check for updates. If an update is available, follow the instructions shown on the phone.
3. The updating process may take some time, and you may need to restart your phone. Your personal content is not affected.

How do I update my network profile?

1. Swipe left on the start screen, and tap Settings > mobile+SIM > SIM settings.
2. Tap Update settings.
3. Your phone checks for available network profile updates and downloads them, if necessary.

How do I get to know my phone?

Your phone has three keys that make navigation easier and faster: the back key , the start key , and the search key .

How do I personalize the navigation bar?

You can choose what you see on the navigation bar. You can keep it simple with only the Back, Start, and Search keys, or you can add the show apps/hide apps button.

1. Swipe left on the start screen, and tap Settings > navigation bar.
2. Select what you want to see on the navigation bar.

How do I switch between views and apps?

You can switch from one view to another, or from an app to another using the back key, the start key, or by switching directly to an open app.

• To return to the previous screen you were on, tap Back. To close an app and return to the previous screen, tap and hold Back.
• To go to the start screen, tap Start. This also closes any open apps.
• To switch between open apps, tap and hold Back, and select the app you want to switch to.

How do I check notifications on my phone?

You can check your missed calls and received messages in the action center.

1. Swipe down from the top of the screen to open the action center.
2. To close the action center, tap anywhere outside of it, or tap Back.

How do I change the volume?

Use the volume keys on the side of your phone.

How do I use my phone in airplane mode?

In airplane mode, the network connections are off. Using your phone in airplane mode is restricted on board aircraft.

1. Swipe left on the start screen, and tap Settings > airplane mode.
2. Switch Airplane mode to On .

How do I personalize the Start screen?

You can pin your favorite apps, contacts, and other shortcuts to the start screen for quick access.

1. On the start screen, tap and hold the item you want to pin, and select pin to start.
2. To resize a tile, tap and hold it, and select Resize.
3. To move a tile, tap and hold it, and drag it to a new location.
4. To remove a tile from the start screen, tap and hold it, and select Unpin from Start.

How do I personalize the lock screen?

You can change the background image of the lock screen.

1. Swipe left on the start screen, and tap Settings > lock screen.
2. In Background, select Bing, to automatically change your lock screen background to the featured Bing image of the day, or tap Browse, to use a photo from your phone.

How do I create a safe, fun start screen for kids?

You can let kids use your phone in Kid’s Corner. In Kid’s Corner, kids can only see the apps, games, and other items you have allowed. For availability, go to http://www.windowsphone.com/kidscorner.

1. Swipe left on the start screen, and tap Settings > Kid’s Corner.
2. Switch Kid’s Corner to On .
3. Select the content you want to include.
4. Tap Launch Kid’s Corner. When in Kid’s Corner, you can switch back to the normal phone mode by pressing the power key and typing in your security code.

How do I personalize my phone tones?

You can select different ringtones for different contacts.

1. Swipe left on the start screen, and tap Settings > ringtones+sounds.
2. Select the tone you want.

How do I switch my phone to silent mode?

1. Press the volume down key repeatedly until the phone switches to silent mode.

How do I extend battery life?

You can extend your battery life by changing the power saving settings. The power saving mode reduces the battery consumption by limiting the phone functionality.

1. Swipe left on the start screen, and tap Settings > battery saver.
2. To save power when the battery charge level is low, switch Battery Saver to On .
3. To save power when the screen is off, switch When charging to Off .

How do I back up and restore data on my phone?

• To back up your settings and app data to your Microsoft account, swipe left on the start screen, and tap Settings > backup. Switch App list+settings to On . You need a Microsoft account to back up your data.
• To back up your photos and videos to OneDrive automatically, you need to sign in to your Microsoft account. Swipe left on the start screen, and tap Photos . Flick to Albums , tap OneDrive, and switch Camera Roll backup to On .
• To back up your text messages to your Microsoft account, swipe left on the start screen, and tap Settings > backup. Switch Text messages to On .

How do I check and increase available memory on my phone?

1. Swipe left on the start screen, and tap Settings > storage sense.
2. To see what’s using up the most space, tap phone. Tap SD card to see what’s stored on the memory card.

How do I save or move apps to a memory card?

1. Swipe left on the start screen, and tap Settings > storage sense.
2. Under Phone, tap Apps, tap the app you want, and tap move to SD card.

How do I delete an app from my phone?

1. On the start screen or in the apps menu, tap and hold the app you want to delete, and tap uninstall.

How do I manage files on my phone?

With the Files app, you can manage files stored in your phone memory and on the memory card.

1. Tap Files .
2. Tap phone to see the files in your phone memory, or tap SD card to see the files on the memory card.

How do I call a contact?

1. Tap People .
2. Tap the contact you want to call, and tap call .
3. To make a video call, tap video call .

How do I make a call with Skype?

To call with Skype, you need to have a working internet connection.

1. Tap Skype .
2. Tap the contact you want to call, and tap call .
3. To make a video call, tap video call .

How do I use 1-Touch dialing to call my favorite contacts?

1. Tap People , and tap Speed dials.
2. Tap the number you want to assign to a contact, and tap assign to contact.
3. Select the contact you want, and tap .
4. To make a call, tap and hold the corresponding number key on the keypad.

How do I call the last dialed number?

Tap Phone , and tap call .

How do I silence an incoming call?

• Press the volume down key.

How do I reply to a call by a text message?

1. When you receive a call, tap Text reply.
2. Select the message you want to send.

How do I make a conference call?

1. Call the first participant.
2. To add another participant, tap add .
3. Search for a contact, or type in a phone number, and tap call .
4. Repeat steps 2–3 to add more participants.
5. To release a participant, tap private next to the participant’s name, and tap end call.

How do I call my voice mailbox?

1. Tap and hold 1 on the keypad.
2. Follow the instructions of your voice mailbox service.

How do I use Visual Voice Mail?

With Visual Voice Mail, you can listen to your voice messages in any order, and you can see who called and when. For availability, contact your network service provider.

1. Tap Voice mail .
2. Tap the message you want to listen to.

How do I block calls and messages?

1. Tap Extras > settings > call+SMS filter.
2. Switch Block calls or Block SMS to On .
3. To create a list of blocked phone numbers, tap blocked numbers, and add the numbers you want to block.

What is the People Hub?

In the People hub, you can keep all your contacts in one place. Your contacts from social networking services are also collected here.

How do I add or delete a contact?

• To add a contact, tap People , and tap .
• To delete a contact, tap People , tap and hold the contact, and tap delete. To delete multiple contacts, tap , select the contacts you want to delete, and tap delete.

How do I save a number from a received call?

1. Tap Phone , and flick to history.
2. Tap and hold the number, and select save > new contact.

How do I save a number from a received message?

1. Tap Messaging .
2. Tap and hold the conversation, and tap save number > create new contact.

How do I search for a contact?

1. Tap People .
2. In the search box, start typing the name of the contact you want to search for.

How do I link contacts?

You can link your contacts from different accounts to a single entry in the People hub. For example, if you have the same contact saved in your Outlook and Facebook accounts, you can link the contacts to see all the info in a single entry. The availability of this feature depends on the apps on your phone.

1. Tap People .
2. Tap the contact you want to link, and tap link contacts.
3. Select the contact you want to link to.
4. Tap , and select the info you want to be shared between the contacts. If you select All, all available info, such as phone numbers and addresses, is shared.
5. Tap .

How do I copy contacts?

You can copy all your contacts from a SIM card to your phone, or from your phone to a SIM card. This is useful, for example, when you change phones.

How do I copy contacts from a SIM card?

1. Tap People , and tap > settings.
2. Tap import SIM contacts.

How do I create, edit, or delete a contact group?

• To create a new group, tap People , and tap > settings > add group. Name the group, and tap .
• To edit a group, tap People , tap > settings, and select the group you want to edit. Rename the group, or add or remove contacts.
• To delete a group, tap People , and tap > settings. Tap and hold the group, and tap delete.

How do I share my plans with my family and friends?

With Groups in the People hub, you can share, for example, your calendar, photos, or notes with the people in a group.

1. Tap People , and select the group you want to share something with.
2. Tap Room, and follow the instructions shown on the screen.

How do I send a message?

1. Tap Messaging , and tap .
2. In To, type in a phone number or an email address, or select a contact.
3. Write your message, and tap .

How do I read a message?

Tap Messaging , and tap the conversation you want to read.

How do I reply to a message?

1. Tap Messaging , and tap the conversation you want to reply to.
2. Write your reply, and tap .

How do I send a message to a group?

1. Tap Messaging , and tap .
2. Select the first contact. To select more contacts, tap the contacts you want to add.
3. When you have selected all the contacts, tap done.
4. Write your message, and tap .

How do you insert the SIM and memory card?

1. Switch your phone off.
2. On the corner of the phone, put the tip of your index finger in the seam between the screen frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it. Do not use any sharp tools, as they may damage the screen.
3. If the battery is in, lift it out.
4. Push the SIM card into the SIM slot with the metal contact area down.
5. If you have a memory card, push the card into the memory card slot.
6. Line up the battery contacts, and put the battery in.
7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the cover into place.
8. Switch your phone on.

What is important to know about the device and SIM cards?

The device uses a micro-SIM card, also known as a mini-UICC SIM card. Use only original micro-SIM cards. Use of incompatible SIM cards, or use of SIM card adapters, may damage the card or the device, and may corrupt data stored on the card.

What should you do before removing any covers?

Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.

How do you remove the SIM and memory card?

1. Switch your phone off.
2. On the corner of the phone, put the tip of your index finger in the seam between the screen frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it.
3. If the battery is in, lift it out.
4. To remove the SIM card, pull it out from the slot.
5. To remove the memory card, pull it out from the slot.
6. Line up the battery contacts, and put the battery in.
7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the cover into place. Don’t press the keys while attaching the cover.
8. Switch your phone on.

How do you switch the phone on?

Press the power key until the phone vibrates.

How do you switch the phone off?

Press and hold the power key, and drag the lock screen down.

How do you lock the keys and screen?

If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can set your keys and screen to lock automatically. Press the power key.

How do you unlock the keys and screen?

Press the power key, and drag the lock screen up.

How do you set the keys and screen to lock automatically?

On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock screen > Screen times out after, and select the length of time after which the keys and screen are locked automatically.

What happens when you switch your phone on for the first time?

When you switch your phone on for the first time, your phone guides you to set up your network connections, phone settings, and Microsoft account in one sitting.

What do you need a Microsoft account for?

You need a Microsoft account to back up and restore your phone, to buy, install, and update apps, and to access some Microsoft services, such as:

• Xbox
• OneDrive
• Hotmail
• Outlook

Can you use the same username and password on your computer and phone for your Microsoft account?

Yes. You can use the same username and password on your computer and phone.

What are the steps to setting up your Microsoft account?

1. Switch your phone on, and follow the instructions shown on your phone.
2. When asked, create your Microsoft account if you don’t have one already, or sign in with your existing username and password.

How else can you create a Microsoft account?

You can also create a Microsoft account later. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts > add an account > Microsoft account.

Must parents approve a Microsoft account for children under the age of 13?

Yes. Parents must approve the Microsoft account for children under the age of 13.

How do you approve a Microsoft account for a child under 13?

To approve an account, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account > Microsoft account, and follow the instructions shown on the phone.

Where can you create or manage your Microsoft account?

You can also create or manage your account at http://www.live.com.

What do you need before using your phone?

Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s serial number (MEID).

How do you create your account and pick your plan?

1. From your computer, visit http://www.boostmobile.com/activate.
2. Enter your phone’s MEID and click start activation process.
3. Follow the remaining instructions to choose your plan and select a payment method.
4. Follow the activation instructions below and you’ll be able to start using your phone.

How do you view your phone’s MEID number?

To view your phone’s MEID number, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > More info.

How do you activate your phone by phone?

You can also activate by phone by calling 1–888–BOOST-4U (1–888–266–7848) from any other phone.

How do you activate your phone after setting up your Boost Mobile account?

After setting up your account on http://www.boostmobile.com, simply switch your device on.

Is your device designed to activate automatically?

Yes. Your device is designed to activate automatically.

What do you do if you are swapping from another Boost Mobile phone to a new one?

If you are swapping from another Boost Mobile phone to a new one, be sure to switch off the old device before swapping the serial number (MEID).

What happens after the MEID swap is complete?

Once the MEID swap is complete, switch on the new device and the programming information will be pushed to your device automatically.

How do you activate your phone manually?

You can also start the activation process manually. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > activate your device.

What are some nifty ways to transfer your photos, videos, and other important stuff from your old to your new phone?

There are nifty ways to transfer your photos, videos, and other important stuff from your old to your new phone. These instructions may not apply to all phone models and manufacturers.

What may you need to install on your phone or computer for the transfer?

You may need to install some apps on your phone or computer for the transfer.

How long may the transfer take?

Depending on what you need to install and how much content you are transferring, the transfer may take a while.

Can all file formats be transferred?

Some file formats may not be transferred.

What can you do if some file formats can not be transferred?

Some third-party converter apps may be available to convert the files to a format that can be transferred.

Where can you find more information about transferring content?

For more info, go to http://www.microsoft.com/mobile/switch-easy.

How do you use the Transfer my Data app?

Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts, text messages, and pictures from your old phone.

Does the Transfer my Data app work with all phone models?

No. The app does not work with all phone models.

How do you import your contacts from the service if your old phone is a Windows Phone device, or if you have previously backed up your contacts to your Microsoft account?

To import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically.

What does your old phone need to support for you to transfer content?

Your old phone needs to support Bluetooth.

Where do the contacts on your old phone need to be stored?

The contacts on your old phone need to be stored in the phone memory, not on the SIM.

How do you use the Transfer my Data app to copy content from your old phone?

1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both phones.

What might happen if your contacts are written in a language that is not supported by your new phone?

If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly.

What should you do if you don’t yet have the Transfer my Data app?

If you don’t yet have the Transfer my Data app, you can download it from http://www.windowsphone.com.

What is the easiest way to transfer your contacts, calendar, and text messages to your new Lumia phone if your old phone is a Windows Phone?

If your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and text messages to your new Lumia phone is your Microsoft account.

What should you do if you don’t have a Microsoft account set up on your new Lumia phone yet?

If you don’t have a Microsoft account set up on your new Lumia phone yet, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account, and create a Microsoft account following the instructions shown on the screen.

How do you transfer content using your Microsoft account?

1. To select what you want to back up to your Microsoft account, on your previous Windows Phone device, tap Settings > backup.
2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and text messages are automatically transferred to your new Lumia phone.

Are your contacts and calendar backed up automatically to your Microsoft account?

Yes. Your contacts and calendar are backed up automatically to your Microsoft account.

What is an easy way to transfer your Office documents, photos, and videos from your old phone to your new Lumia phone?

Upload your Office documents, photos, and videos to OneDrive to easily transfer them from your old phone to your new Lumia phone.

How do you easily upload and manage your content in OneDrive?

To easily upload and manage your content in OneDrive, download and install the OneDrive app from:

• Google Play for an Android phone
• iTunes Store for an iPhone
• Store for Windows Phones (if not already in phone)
• Mac App Store for an Apple Mac
• support.microsoft.com for your PC

What do you need to sign in to OneDrive?

You need a Microsoft account to sign in to OneDrive.

Is OneDrive available for all phone models?

OneDrive may not be available for all phone models.

How do you transfer content using OneDrive?

1. On your old phone, open the OneDrive app.
2. Tap , and select what you want to upload.
3. Select upload.

How do you access your content on any device and download it when you need it?

You can now sign in to OneDrive with your Microsoft account to access your content on any device and download it when you need it.

How do you transfer Office documents?

To transfer Office documents, you can also save them directly to OneDrive. To access your documents, on your new Lumia phone, tap Office > OneDrive.

What may happen if you use services or download content, including free items?

Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.

How do you transfer your contacts, calendar entries, and photos from a Symbian or S40 phone to your Lumia phone?

Use Nokia Suite to transfer your contacts, calendar entries, and photos from a Symbian or S40 phone to your Lumia phone.

What should you make sure of before transferring content from a Symbian or S40 phone?

Make sure you have the latest Nokia Suite installed on your PC. You can download it from http://www.microsoft.com/mobile/nokiasuite.

How do you transfer content from a Symbian or S40 phone to your Lumia phone?

1. Use a compatible USB cable to connect your Symbian or S40 phone to your PC.
2. Open Nokia Suite on your PC.
3. Select Copy content to Nokia Lumia, and follow the instructions shown on your computer. Your files are copied to OneDrive. Your photos are copied to the Pictures folder in OneDrive, and your contacts and calendar events to your Outlook.com.
4. To access your photos, on your Lumia phone, swipe left, and tap OneDrive. Your contacts and calendar events are synced automatically.

What should you do if your Symbian or S40 phone doesn’t support Nokia Suite or you want to transfer other content, such as your videos?

You can also connect your phone to your computer and drag and drop the files you want to transfer onto your computer. If you have the OneDrive desktop app, drag and drop the files straight to the OneDrive folder for automatic upload.

How do you transfer your Outlook contacts, calendar entries, and to-dos from your Android phone or iPhone to your Lumia phone?

Use your Microsoft account to transfer your Outlook contacts, calendar entries, and to-dos from your Android phone or iPhone to your Lumia phone.

What do you need to sync your Lumia phone with Outlook.com?

You need a Microsoft account to sync your Lumia phone with Outlook.com.

How do you transfer Outlook info from an Android Phone or iPhone?

1. Use a compatible USB cable to connect your phone to your computer.
2. On your computer, set the appropriate sync software, such as Samsung Kies, HTC Sense, Sony PC Companion, or iTunes, to sync the items to Outlook, and sync contacts, calendar entries, and to-dos from your phone to your computer.
3. In Outlook, add the Microsoft account to Outlook using Microsoft Outlook Hotmail Connector. Go to http://www.office.microsoft.com, search for Hotmail Connector, and download it to your computer. You may need to configure the Hotmail Connector settings.
4. Sync the content you want from Outlook to your Microsoft account. It may take a while before the content is available on your Microsoft account.
5. To sync the content to your Lumia phone, simply sign into your Microsoft account.

Where can you find more information about syncing your Outlook contacts and calendar to Windows Phone?

For more info, go to http://www.windowsphone.com, and see the FAQs on how to sync your Outlook contacts and calendar to Windows Phone.

Has your battery been partially charged at the factory?

Yes. Your battery has been partially charged at the factory, but you may need to recharge it before you can switch the phone on for the first time.

What should you make sure to use to charge your phone?

Make sure you use a compatible USB charger to charge your phone. The charger may be sold separately.

How do you charge your phone with a USB charger?

1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.
2. Connect the micro-USB end of the charger’s cable to your phone.
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.

Do you need to charge the battery for a specific length of time?

No. You don’t need to charge the battery for a specific length of time, and you can use the phone while it’s charging.

How long may it take for the charging indicator to be displayed if the battery is completely discharged?

If the battery is completely discharged, it may take up to 20 minutes before the charging indicator is displayed.

Can you use USB charging when a wall outlet is not available?

Yes. You can use USB charging when a wall outlet is not available. Data can be transferred while charging the device.

How does the efficiency of USB charging power vary?

The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning.

What should you make sure of before charging your phone using USB charging?

Make sure your computer is switched on.

How do you charge your phone using USB charging?

First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer.

How many times can the battery be charged and discharged?

The battery can be charged and discharged hundreds of times, but it will eventually wear out.

When should you replace the battery?

When the talk and standby times are noticeably shorter than normal, replace the battery.

How do you connect the headset?

Connect the headset to your phone.

What should you not connect to the audio connector?

Do not connect to products that create an output signal, as this may damage the device.

Do not connect any voltage source to the audio connector.

What should you pay special attention to if you connect an external device or headset, other than those approved for use with this device, to the audio connector?

If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.

Where should you avoid touching the antenna area?

Avoid touching the antenna area while the antenna is in use.

What is the result of contact with antennas?

Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation.

Where is everything you need on your phone?

Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with shortcuts to your favorite apps and the contacts you need the most, and find all your apps easily in the apps menu.

What does the start screen consist of?

The start screen consists of tiles, which are shortcuts to your apps, contacts, browser bookmarks, and more.

What might some tiles show you?

Some tiles may show you notifications and updates, such as your missed calls, received messages, and the latest news.

How do you see all the apps on your phone?

To see all the apps on your phone, on the start screen, simply swipe left.

How do you return to the start screen?

To return to the start screen, swipe right.

How do you go back to the start screen from any view?

Press the key.

What is the apps menu?

The apps menu is where you can find all your apps.

How do you look up an app in the apps menu?

Tap the or tap a letter.

How do you add an app shortcut to your start screen?

In the apps menu, tap and hold the app, and tap pin to start.

How do you check notifications and change settings quickly?

Swipe down from the top of the screen.

What can you see in the action center?

In the action center, you can see notifications, open the camera, and access phone settings.

How do you navigate inside an app?

To find more views, swipe left. To discover more actions, use the options menu.

How do you find more options in an app?

Tap the .

Where can you find additional settings and actions in an app?

In the options menu.

How do you use the touch screen?

Tap or tap and hold the touch screen.

How do you open further options on the touch screen?

Place your finger on an item until the menu opens.

How do you open an app or other item on the touch screen?

Tap the app or item.

How do you edit or delete a calendar appointment?

Tap and hold the appointment, and select the appropriate option.

How do you drag an item?

Place your finger on the item for a couple of seconds, and slide your finger across the screen.

How do you swipe?

Place your finger on the screen, and slide your finger in the direction you want.

How do you swipe between the start screen and the apps menu, or between different views in the hubs?

Swipe left or right.

How do you scroll through a long list or menu?

Slide your finger quickly in a flicking motion up or down the screen, and lift your finger.

How do you stop scrolling?

Tap the screen.

How do you zoom in or out?

Place two fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.

What should you avoid doing to the touch screen?

Scratching the touch screen.

What should you never use on the touch screen?

An actual pen, pencil, or other sharp object.

Does the screen rotate automatically?

Yes, when you turn the phone 90 degrees.

How do you lock the screen in its current orientation?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > screen rotation. Switch Rotation lock to On.

Does screen rotation work in all apps or views?

No, screen rotation may not work in all apps or views.

How do you use the on-screen keyboard?

You can use the keyboard when holding your phone in portrait or landscape mode. You can write your messages by tapping the letters or by swiping through them.

How do you activate the keyboard?

Tap a text box.

What are the keys on the on-screen keyboard?

• Character keys
• Shift key
• Numbers and symbols key
• Smiley key
• Comma key
• Space key
• Enter key
• Backspace key

Can the keyboard layout vary?

Yes, the keyboard layout can vary in different apps and languages.

How do you add the comma key to the keyboard?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard > advanced > Show a comma key when available.

When can you add the comma key to the keyboard?

Only if you have at least two keyboards installed on your phone.

How do you swipe to write text?

Swipe from the first letter of the word, and draw a path from letter to letter. Lift your finger after the last letter. To continue, keep on swiping without tapping the space key. Your phone adds the spaces.

Are all languages supported for swiping to write text?

No.

How do you switch between upper and lower case characters?

Tap the shift key.

How do you switch caps lock mode on?

Double-tap the shift key.

How do you return to normal mode from caps lock?

Tap the shift key again.

How do you type in a number or special character?

Tap the numbers and symbols key.

How do you see more special character keys?

Tap the shift key.

How do you see more symbols?

Tap and hold a symbol or special character.

How do you quickly type in a number or special character?

While holding the numbers and symbol key, slide your finger to the character, and lift your finger.

How do you copy text?

Tap a word, drag the circles before and after the word to highlight the section you want to copy, and tap the .

How do you paste text?

Tap the .

How do you add an accent to a character?

Tap and hold the character, and tap the accented character.

How do you delete a character?

Tap the backspace key.

How do you move the cursor?

To edit a word you just wrote, tap and hold the text until you see the cursor. Drag the cursor to the place you want.

How do I use keyboard word suggestions?

Your phone suggests words as you type, helping you write quickly and accurately. When you begin typing, your phone suggests words. Select the word you want when it appears in the suggestion bar. Swipe left to see more suggestions. If a suggested word is in bold, your phone will automatically use it to replace the word you typed. If the word is incorrect, tap it to see the original word and other suggestions.

How do I correct a word?

If you misspell a word, tap it to see correction suggestions.

How do I add a new word to the dictionary?

If the word you want isn’t in the dictionary, type the word, tap it, and tap the plus sign (+) in the suggestion bar. Your phone also learns new words after you write them a few times.

How do I switch word suggestions off?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard. Tap your language keyboard, and clear the Suggest text check box.

How do I add writing languages?

You can add multiple writing languages to your keyboard and switch between them while writing. On the start screen, swipe down from the top, tap ALL SETTINGS > keyboard > add keyboards. Select the languages you want to write in and tap the add button. To remove a pre-installed keyboard, tap and hold the language you don’t want, then tap remove.

How do I switch between languages when writing?

Repeatedly tap the language key until the desired language appears. The keyboard layout and word suggestions will change accordingly. The language key only appears when more than one keyboard is installed.

What are the different accounts on my phone, and what can I do with them?

Your phone utilizes different accounts, including a Microsoft Account.

What can I do with a Microsoft account?

A Microsoft account provides access to Microsoft services using a single username and password, across your computer, phone, and Xbox. With it you can:

• Download content from the Store
• Back up your contacts
• Upload, store, and share pictures and documents
• Back up your phone on OneDrive
• Play Xbox games
• Access your avatar and gaming achievements, adding to them when playing games on your phone
• Track and lock your lost phone using Find My Phone
• Get feeds from social networking services to your People hub

Where can I learn more about a Microsoft account?

To learn more about Microsoft accounts, visit http://www.microsoft.com/en-us/account/wizard.aspx.

How do I create a Microsoft account?

You can create a Microsoft account to enhance your phone experience. If you didn’t create one during initial setup, you can do so later. On the start screen, swipe down from the top, tap ALL SETTINGS > email+accounts > add an account. Tap Microsoft account. Create a new Microsoft account, or sign in with an existing username and password, then follow the instructions. For children under 13, parental approval is required. To approve the account, swipe down from the top of the start screen, tap ALL SETTINGS > email+accounts > Microsoft account, and follow the instructions. You can also create or manage your account at http://www.live.com.

How do I set up My Family?

To restrict children from downloading paid or age-rated content from the Store or game store, set up My Family. Xbox doesn’t support child accounts in some regions where Windows Phones are available. Go to https://www.windowsphone.com/family and log in to your Microsoft account. Add the desired account to My Family, then adjust the settings for your child’s account. For additional My Family settings, visit https://familysafety.microsoft.com.

How do I set up an account?

To stay current, add important accounts, such as social media or email accounts, to your phone. On the start screen, swipe down from the top and tap ALL SETTINGS > email+accounts. Tap add an account and the name of the service, then follow the instructions.

What is OneDrive and how do I use it?

OneDrive is cloud storage for your documents and photos, allowing access, sharing, and restoration as needed. You can also set it to automatically back up your content. With OneDrive, access your photos, documents, and more from your phone, tablet, or computer. Depending on the app, you can continue working on a document from where you left off. There are multiple locations to access your OneDrive content. You can save photos to OneDrive in the Photos hub or manage office documents in the Office hub.

How do I save my photos and other content to OneDrive?

You can upload files from your phone to OneDrive for convenient access. A Microsoft account is required to connect to OneDrive. Tap the OneDrive app. To upload a photo, tap the upload icon and select the photo. To automatically upload future photos and videos to OneDrive, on the start screen, swipe down from the top and tap ALL SETTINGS. Swipe to applications, then tap photos+camera > OneDrive.

How do I save an Office document to OneDrive?

Tap the Office app, swipe to places, and tap phone. Tap and hold the desired file, then tap save to… > OneDrive. You can also save a document to OneDrive while working on it. Tap the menu icon > save as…, and switch Save to to OneDrive. Changing the Save to location alters the default location for all files. Saving Office documents to OneDrive lets you resume working on them from where you left off, on any device connected to your Microsoft account.

How do I save an Office document to my phone from OneDrive?

Open the desired document, tap the menu icon > save as…, and switch Save to to phone.

How do I save a photo back to my phone from OneDrive?

Tap Photos, swipe to albums, tap OneDrive, select the folder and photos, and then tap the download icon.

How do I share photos and documents between devices?

OneDrive simplifies accessing uploaded photos, documents, and other content from any of your devices. Sign in to your Microsoft account to upload content to OneDrive from your phone, tablet, or computer. Access this content on another device by signing in to the same Microsoft account. An internet connection is required to upload or download content. Data transmission costs may apply if you don’t have a data plan. Contact your network service provider for information about data costs. You can access OneDrive content in several ways. On your phone, access photos and videos in the Photos hub or open Office documents in the Office hub. The OneDrive app, downloadable from the Store, lets you view and manage all file types on your phone. On your tablet or computer, manage content online at onedrive.com or use the OneDrive app for desktop access. Download and install the OneDrive app from onedrive.com if you don’t have it. The OneDrive app on your computer allows dragging and dropping files into the OneDrive folder in your file manager (e.g., Windows Explorer or Finder) for automatic upload.

What is the Store and how can I use it?

The Store allows personalizing your phone with apps, games, and other items, many of which are free. You can download apps, games, entertainment apps and services, news apps and services, and books. You can also get content relevant to your tastes and location, and share recommendations with friends. Store availability and item selection depend on your region. Sign in to your Microsoft account on your phone to download from the Store. This ensures you’re offered compatible content. You can download content directly to your phone or browse the Store on your computer and send links to your phone via text message. Many items are free, while others require payment via credit card or phone bill. Payment method availability varies by country and network service provider. Using services or downloading content may incur data transfer costs.

How do I browse the Store?

Explore recommended apps, games, and other content. Browse categories or search for specific items. Tap the Store app. Tap a category on the front page or swipe left/right to see more. Tap an item to view its details and related items. Share links with friends by tapping ‘share.’ Sign in to your Microsoft account for personalized app and game suggestions.

How do I search the Store?

Tap the search icon, enter your search terms, and then tap the search button.

How do I download an app, game, or other item from the Store?

Download free apps, games, and other content, or purchase additional content for your phone. Tap the Store app. Tap an item to view details. If the item has a price, tap ‘buy.’ To try the item free for a limited time, tap ‘try.’ If the item is free, tap ‘install.’ Payment availability depends on your region and service provider. Sign in to your Microsoft account if you aren’t already. Follow the on-screen instructions. If the download fails, verify that the date and time are set correctly. After downloading, open or view the item, or continue browsing. The content type determines its storage location: music, videos, and podcasts are in Music, Video, and podcasts; games are in Games; and apps are in the apps menu. For more item information, contact the publisher. Use a Wi-Fi connection to download large files. Notifications for app, game, and content updates appear in the top-right corner of the Store’s main view. If a downloaded app doesn’t support your phone’s language, it defaults to US English. If you’ve added multiple languages and the app supports one, it downloads in that language. Browse the Windows Phone Store on your computer and download content to your phone by visiting http://www.windowsphone.com. Manage your child’s game and app downloads and settings on Windows Phone 8.1 via the My Family website. Set up My Family at https://www.windowsphone.com/family by signing in with your and your child’s Microsoft account credentials. This feature may not be available in all languages. Check http://www.windowsphone.com for feature and service availability information. App and game availability may vary depending on your child’s age.

How do I view ongoing and previous downloads from the Store?

Tap Store > menu icon > downloads, and swipe to ‘downloads’ for ongoing downloads or ‘history’ for previously downloaded content.

How do I view my ongoing downloads?

While an item is downloading, you can continue browsing and adding other items to the download queue. To check download status, tap the menu icon > downloads in the Store’s main view. Swipe to ‘downloads’ for ongoing downloads or ‘history’ for previous downloads. To check the current download status, tap ‘check install.’ To temporarily pause a download, tap and hold the downloading item and tap ‘pause.’ Resume downloading by tapping ‘resume.’ Pause pending items individually. Redownload an item if a download fails.

How do I write a review for an app?

Share your opinion with other Store users by rating and reviewing apps. You can post one review per downloaded app. In the apps menu, tap and hold the app and tap ‘rate and review.’ Rate the app and write your review. You can rate and review other items the same way.

How do I receive ads?

To receive ads and tips about potentially interesting apps, on the start screen, swipe down from the top, tap ALL SETTINGS, and switch ‘advertising id’ to On. Clear the information your phone uses to target ads and tips by tapping ‘reset your advertising ID.’

How can I protect my phone against unauthorized use?

You can protect your phone against unauthorized use by defining a security code and setting your phone to lock itself automatically when you’re not using it.

How do I set my phone to lock automatically?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen.
2. Switch Password to On, and type in a security code (at least 4 digits).
3. Tap Require a password after, and define the length of time after which the phone locks automatically.

What should I do with my security code?

Keep the security code secret and in a safe place separate from your phone.

What happens if I forget the security code?

If you forget the security code and cannot recover it, or if you enter the wrong code too many times, your phone will require service. Additional charges may apply, and all the personal data on your phone may be deleted. For more info, contact the nearest care point for your phone, or your phone dealer.

How do I unlock my phone?

Press the power key, drag the lock screen up, and type in your security code.

How do I change my security code?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen > change password.

Can I use certain features of my phone when it is locked, without having to type in the security code?

Yes.

How do I wake up my phone?

Press the power key.

How do I view my notifications?

Swipe down from the top of the screen.

How do I open the camera when my phone is locked?

If you add a shortcut for the camera in the action center, you can quickly switch the camera on when your phone is locked. Press the power key, swipe down from the top of the screen, and tap the camera icon.

How do I change how incoming calls are notified?

Press a volume key, and tap the icon.

How do I pause or resume music, or skip to another song?

Use the music player controls shown at the top of the screen.

Can I use the music controls on the lock screen to change the station or mute the radio?

Yes, if you’re listening to the radio.

Can I change the default PIN code that came with my SIM card to something more secure?

Yes, you can change it to something more secure, but not all network service providers support this feature.

How do I change my PIN code?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Swipe left to applications, and tap phone.
3. Switch SIM security to On, and type in your PIN code.
4. Tap change SIM PIN.

How many digits can the PIN code be?

4-8 digits.

What should I do if I misplaced my phone or if it’s been stolen?

Use find my phone to locate your phone, and lock or delete all data from it remotely. You need to have your Microsoft account on your phone.

How do I use find my phone?

1. On your computer, go to http://www.windowsphone.com.
2. Sign in with the same Microsoft account as on your phone.
3. Select find my phone.

What can I do with find my phone?

You can:

• Locate your phone on a map
• Make your phone ring, even if silent mode is switched on
• Lock your phone, and set it to show a message, so it can be returned to you
• Delete all data from your phone remotely

Please note that the available options may vary.

How can I view the last saved location of my phone if it runs out of battery?

Set your phone to automatically save its location every few hours. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > find my phone.

How can I get new and enhanced features for my phone?

Update your phone software and apps wirelessly to get new and enhanced features for your phone. Updating the software may also improve your phone performance.

What should I do before starting the update?

Make sure that the device battery has enough power, or connect the charger before starting the update.

Can I use the device while a software update is being installed?

No. If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted.

What might happen if I use services or download content, including free items?

Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.

How are available updates downloaded by default?

By default, your phone automatically downloads available updates whenever the data connection settings allow it.

What should I do when my phone notifies me that an update is available?

Just follow the instructions shown on your phone.

What should I do if my phone is short on memory?

You may need to move your apps, photos, and other stuff to the memory card.

How are apps and other components updated by default?

By default, your phone updates your apps and other components (such as device hub) automatically when you’re connected to a Wi-Fi network.

How do I check my update history?

Tap Store > > downloads, and swipe to history.

Where can I find my new user guide after the update?

Check the Lumia Help+Tips app or support pages for your new user guide.

How do I switch off automatic update downloading?

If you want to keep tight control of your data costs, you can switch off automatic update downloading. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > phone update, and clear the Automatically download updates if my data settings allow it check box.

When should I update my network profile?

If you need to change your user name, update your network profile.

What should I do if I choose to change my user name and select a new one online?

You must then update the user name on your phone. On the home screen, swipe from the top of the screen and tap ALL SETTINGS > network profile > update profile and follow the on-screen instructions. The phone will download and install the profile update and you will see a confirmation when complete.

When should I use the update network profile feature to reconnect with the network?

If your data services or account syncing ever seem to go out unexpectedly, use this feature to reconnect with the network.

What is a PIN code and what does it do?

This protects your SIM card against unauthorized use or is required to access some features. You can set your phone to ask for the PIN code when you switch it on.

What should I do if I forget the PIN code or it isn’t supplied with my card?

Contact your network service provider.

What happens if I type in the PIN code incorrectly 3 times in a row?

You need to unblock the code with the PUK code.

What is a PUK code and what is it used for?

This is required to unblock a PIN code. If not supplied with your SIM card, contact your network service provider.

What is a security code and what does it do?

This helps you protect your phone against unauthorized use. You can set your phone to ask for the lock code that you define. Keep the code secret and in a safe place, separate from your phone.

What happens if I forget the security code and my phone is locked?

Your phone will require service. Additional charges may apply, and all the personal data on your phone may be deleted. For more info, contact the nearest care point for your phone, or your phone dealer.

What is a MEID and what is it used for?

This is used to identify phones in the network. You may also need to give the number to your care point services.

How do I view my MEID number?

Swipe left, and tap Settings > about > More info.

How many views does my phone have?

Your phone has two views: start screen and apps menu.

How do I switch between the views?

Simply swipe left or right.

What does the start screen show?

The animated live tiles show your missed calls and received messages, the latest news and weather forecasts, and more. Updates of your pinned contacts are shown on the tile, and you can view your contacts’ details directly from the start screen.

What does the apps menu show?

All your apps are listed here, all neatly ordered.

What should I do if I have a lot of apps and need to look one up?

Tap the search icon.

How do I access the Windows Phone software license terms?

Select Settings > about. Please read the terms. Note that by using the software, you accept the terms. If you do not accept the terms, do not use the device or software. Instead contact Microsoft Mobile or the party from which you purchased the device to determine its return policy.

What do the back, start, and search keys do?

The back, start, and search keys help you navigate your phone.

How do I see which apps I have open?

Press and hold the back key.

What can I do after seeing the open apps?

You can then switch to another app or close the ones you don’t need.

How do I go back to the previous screen I was in?

Press the back key. Your phone remembers all the apps and websites you’ve visited since the last time your screen was locked.

How do I go to the start screen?

Press the start key. The app you were in stays open in the background.

How do I search the Web or for items on my phone?

Press the search key.

How do I switch Cortana on?

Press and hold the search key, and follow the instructions.

Is Cortana available in all languages?

This feature is not available in all languages. If you set your phone to a language not supported, the Cortana tile and app aren’t shown.

Where can I find info on the languages supported by Cortana?

Go to http://www.windowsphone.com.

How many keys do all Lumia phones have across the bottom?

Three: the back, start, and search key.

Can I change the way the navigation bar behaves?

Yes, you can change the way this navigation bar behaves.

How do I switch the vibration of the navigation keys on or off?

On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and change the setting for navigation bar.

Does changing the vibration setting for incoming calls affect the vibration of the navigation keys?

No.

How do I change the navigation bar color?

If your phone has the navigation bar on the touch screen, you can change its color to make it pop out better, or even match your theme. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > navigation bar, and change the setting for navigation bar.

How do I hide the navigation bar?

To hide the navigation bar from the start screen when it’s not needed, swipe up from the bottom of the screen. To see the navigation bar again, swipe up.

Are all my apps on the start screen?

No, not all your apps are on the start screen.

Where can I find all my apps?

Swipe to the apps menu to find them.

How can I see what’s already running on my phone and switch between the apps?

Check what’s already running on your phone and switch between the apps.

How do I see all apps on my phone?

On the start screen, simply swipe left.

How do I return to the start screen?

Swipe right.

How do I find an app quickly?

Tap any letter in the apps menu, and in the following menu, tap the first letter or character for the app you want.

How do I view the open apps?

Press and hold the back key.

How do I switch between apps?

Swipe to the app you want, and tap the app.

How do I close the apps I no longer need?

Tap the X.

How can I quickly check notifications, change some settings, or add shortcuts to some apps?

You can quickly check notifications, change some settings, or add shortcuts to some apps in the action center that opens from the top of the screen.

What does the notification icon indicate?

It shows you have unread notifications.

How do I open the action center?

Swipe down from the top of the screen.

What can I do in the action center?

• See your missed calls and recent unread mails and messages
• Check any notifications, such as available app updates in Store
• Open apps
• Check for Wi-Fi networks, and connect to them
• Quickly jump to settings

How do I close the action center menu?

Press the back key.

How do I personalize the action center?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > notifications+actions. To change a shortcut, tap the shortcut and the app you want. You can also select which notifications you want to receive and how.

How do I change the volume?

Use the volume keys. The maximum volume level is 10.

What do the volume keys control by default?

By default, the volume keys control the volume of alarms and reminders.

How do I switch to silent mode?

Press a volume key, and tap the icon > . To switch silent mode off, tap the icon.

How do I disable vibration?

Tap the vibration icon.

How do I change other sound settings?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds.

How do I change the volume for media and apps?

Press a volume key, tap the icon, and set the volume for media and apps. The maximum volume level is 30.

How can I access my music, videos, and offline games in places where I don’t want to make or receive calls?

You can still access your music, videos, and offline games if you switch airplane mode on.

What does airplane mode do?

Airplane mode closes connections to the mobile network and switches your device’s wireless features off. Comply with the instructions and safety requirements given by, for example, an airline, and any applicable laws and regulations. Where allowed, you can connect to a Wi-Fi network to, for example, browse the internet or switch Bluetooth on in airplane mode.

How do I switch airplane mode on?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > airplane mode.
2. Switch Status to On.

How can I see hidden icons on my phone?

Tap the status bar.

What do the single letters, combinations of letters, or combinations of letters and numbers shown on the phone’s display indicate?

They show the type of mobile network to which you’re connected.

How do I check my unread notifications?

To check the notifications, swipe down from the top of the screen.

How can I personalize the start screen?

Make your start screen yours – choose your background photo, pin your favorite apps to the start screen, or change the tile size and layout as you like. To get the most out of the space on the start screen, group apps into folders.

How do I add a background photo?

1. To add a background photo, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Tap start+theme > choose photo.
3. Tap a photo, crop it as you like, and tap .

How do I match my background and tile colors with my background picture?

Tap Background or Accent color.

How do I share my theme on all my Windows devices?

To share your theme on all your Windows devices, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > sync my settings, and switch theme to On .

How do I move a tile?

Tap and hold the tile, drag and drop it to the new location, and tap the screen.

How do I resize a tile?

To resize, tap and hold the tile, and tap the arrow icon.

What are the different tile sizes and what do they show?

The tiles can be either small, medium, or wide. The bigger the tile is, the more info it can show.

How do I unpin a tile?

To unpin the tile, tap and hold the tile, and tap .

How do I group tiles into folders?

Tap and hold the tile, and drag and drop it on top of the tile or folder you want to group it with.

How do I open an app from a folder?

To open an app from the folder, tap the folder, then tap the app you want.

How do I change the name of a folder?

To change the name of the folder, tap and hold the name, and type in the name you want.

How do I remove a folder?

Unpin the tiles in it.

How can I pin an app?

Swipe left to go to the apps menu, tap and hold the app, and tap pin to start.

How do I pin a contact?

Tap People, tap and hold the contact, and tap pin to start.

What happens when I pin contacts?

When you pin contacts, their feed updates are shown on the tile, and you can call them directly from the start screen.

How can I personalize the lock screen?

Change the lock screen to your liking. You can, for example, have your own favorite photo in the background.

How do I change my lock screen background?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen.

How do I select the app notifications I want to see on the lock screen?

Simply tap a notification slot, and choose the app you want to add.

How can I see the artist when playing music on the lock screen?

Switch Show artist when playing music to On .

How can I create a safe start screen for kids?

You can let your kids use some apps on your phone without having to worry about them accidentally deleting your work mail, making online purchases, or doing anything else they shouldn’t. Put selected apps, games, and other favorites for kids to enjoy in their own start screen.

How do I set up Kid’s Corner?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Tap kid’s corner.
3. Choose which content your kids can use. You can also set a password to keep your kids from accessing your own start screen.

How do I let my kids make in-app purchases?

To let your kids make an in-app purchase, such as buy game points, define a Wallet PIN. You must type in the Wallet PIN to make each purchase. To define a Wallet PIN, tap Wallet > > settings+PIN. Some purchases may not be available for all ages.

How do I go to my own start screen from Kid’s Corner?

Press the power key twice, and swipe up on your own lock screen. If you’ve set a password, type it in.

How can I return to Kid’s Corner?

On your own lock screen, swipe left, and on the kid’s lock screen, swipe up.

How do I switch off the Kid’s Corner start screen?

On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and switch kid’s corner to Off.

How do I change notification tones for calls, messages, and more?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds.
2. Select the type of ringtone or alert you want to change, and select the sound. To listen to a ringtone so you can see if you like it, tap .

How do I set a specific ringtone for a contact?

Edit the contact info in the People hub.

How do I change the message tone or other notification sounds?

Tap manage app sounds and the app you want, and select the notification sound.

How can I add new ringtones from my PC to my phone?

Connect your phone to your PC with a USB cable, and use the file manager of your PC to move the song you want to the ringtone folder in your phone. Your PC must have Windows Vista, Windows 7, Windows 8, or later.

How do I set a song as my ringtone?

In the ringtones+sounds view, tap Ringtone, and under Custom, tap the song.

What are the size requirements for using a song as a ringtone?

You can use a song as your ringtone if it is not protected with digital rights management (DRM), and it’s smaller than 30 MB.

How can I create my own unique ringtone?

Tap Store, and download the Ringtone Maker app.

How do I switch my phone to silent mode?

1. Press a volume key to see the volume status bar at the top of the screen, and tap .
2. To switch to silent mode, tap .

How do I silence an incoming call without switching to silent mode?

To silence an incoming call, press the volume down key. If you have switched Flip to silence on, you can simply turn your phone face down.

How do I switch Flip to silence on?

To switch Flip to silence on, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > audio, swipe left, if needed, and switch Flip to silence to On .

How do I switch silent mode off?

Tap .

How do I switch the vibration off?

If you don’t want your phone to vibrate, tap .

How do I save power on my phone?

There are steps you can take to save power on your phone.

To save power:

Action	Description
Charge wisely	Always charge the battery fully.
Select only the sounds that you need	Mute unnecessary sounds, such as key press sounds. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > ringtones+sounds, and select which sounds to keep.
Use wired headphones	Use wired headphones, rather than the loudspeaker.

How do I use Battery Saver?

You can set your phone to automatically save power when the battery charge level is low. To check the battery status, and to switch Battery Saver on, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Battery Saver. When your phone goes into battery saver mode, you may not be able to change the settings of all apps.

How can I change the phone screen settings?

Set the phone screen to switch off after a short time. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen > Screen times out after.

How do I lower the screen brightness?

To lower the screen brightness when the battery saver is on, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > display, and switch Battery Saver brightness to On.

How do I stop apps from running in the background?

Close the apps you are not using. To close most of the apps, press and hold , and tap on the apps you want to close.

How do I selectively use location services?

If you want to keep location services switched on, but don’t want to use check-in services, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. Swipe to applications, tap people, and switch Use my location to Off .

How do I selectively use network connections?

• Set your phone to check for new mail less frequently, or even by request only. In every mailbox you have, tap > settings > sync settings, and select how often to sync.
• Switch Bluetooth on only when needed.
• Use a Wi-Fi connection to connect to the internet, rather than a mobile data connection.
• Stop your phone scanning for available wireless networks. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > Wi-Fi, and switch Wi-Fi networking to Off .
• If you’re listening to music or otherwise using your phone, but don’t want to make or receive calls, switch flight mode on. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > flight mode, and switch Status to On .

How do you check battery use?

To check which apps have been eating up your battery life, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Battery Saver, and swipe to usage.

How do you back up and restore data on your phone?

Accidents can happen – so set your phone to back up your settings, such as your start screen layout, and other stuff to your Microsoft account. You need a Microsoft account to back up your phone.

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > backup.
2. If asked, sign in to your Microsoft account.
3. Select what to back up and how. You can set your phone to automatically back up your app list, settings, and text messages. To automatically back up your future videos or best-quality photos to OneDrive, you need a Wi-Fi connection.

Do you need to back up your contacts and calendar events?

You don’t need to back up your contacts and calendar events separately. Your phone automatically backs them up and keeps them in sync with your Microsoft account.

If some of your downloaded apps are not included in the backup, how do you re-download them?

If some of your downloaded apps are not included in the backup, you can re-download them from Store, as long as the app is available. Store remembers the apps you’ve bought, so you don’t need to pay for them again. Data transmission costs may apply. For more info, contact your network service provider.

How do you back up other content such as music?

To back up other content, such as music, connect your phone to your computer, and follow the instructions on the computer screen. You have 2 options:

• either sync content between your phone and computer using the Windows Phone app for desktop,
• or drag and drop content from your phone to your computer in the file manager, such as Windows Explorer.

How do you back up the photos you’ve taken earlier to OneDrive?

Tap Photos > […], select the photos or albums you want to upload, tap > OneDrive, select where you want to upload the photos, and tap […].

How do you check the photos you’ve backed up?

To check the photos you’ve backed up, log in to your OneDrive account on any device and check the folder to which you saved the photos.

How do you restore backed-up data?

You can restore your backed up data after resetting or updating your phone software, or when setting up a new phone. Sign in to your Microsoft account, and follow the instructions shown on your phone.

How do you reset your phone?

To reset your phone, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > reset your phone. Resetting restores the factory settings, and erases all your personal content, but you can restore your backed up data after signing in to your Microsoft account.

How do you use the storage sense app?

Use the storage sense app to check how much memory you have available.

1. Tap […] storage sense.
2. Tap phone. To check the details of your memory card, tap SD card.

How do you see what more you have on your phone?

Download the Files app from Store, and easily manage files on your phone.

If the phone memory is getting full, what should you do?

If the phone memory is getting full, first check for and remove things you no longer need:

• Text, multimedia, and mail messages
• Contact entries and details
• Apps
• Music, photos, or videos

Instead of removing files, what else can you do to free up space?

Instead of removing, you can also move the files to the memory card.

How does the quality of your memory card affect the performance of your phone?

The quality of your memory card may affect the performance of your phone greatly. To get the best out of your phone, use a fast 4–128GB card by a well-known manufacturer. For more info on memory cards, check the frequently asked questions.

What kind of memory cards should you use?

Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.

How do you remove temporary files to free up space?

Tap phone > temporary files > delete. To delete temporary files and other data from just your browser, tap InternetExplorer settings > delete history.

What does it mean if your phone doesn’t recognize the file type of a file?

If your phone doesn’t recognize the file type of a file (such as a zip file), it places the file in the Other folder. You can check what these are and delete the ones you don’t need using the Files app.

How do you save or move apps to a memory card?

Expand your phone’s memory with a memory card and save your apps to the card by default. The quality of your memory card may affect the performance of your phone greatly. To get the best out of your phone, use a fast 4–128GB card by a well-known manufacturer. For more info on memory cards, check the frequently asked questions. The memory card is sold separately.

1. Tap […] storage sense.
2. To change where your phone stores your apps and other files, tap phone or SD card for each file type.

How do you move apps to the memory card?

Tap phone > apps+games > […], select which apps to move, and tap move. You can later move the apps back to your phone from the memory card. The type of the memory card may affect how long it takes to move large files to the card.

How do you delete an app from your phone?

You can remove installed apps that you no longer want to keep or use, to increase the amount of available memory.

1. On the start screen, swipe left to the apps menu.
2. Tap and hold the app, and tap uninstall. You may not be able to remove some apps.

If you remove an app, can you reinstall it without buying again?

If you remove an app, you may be able to reinstall without buying again, as long as the app is available in Store.

What happens if an installed app depends on a removed app?

If an installed app depends on a removed app, the installed app may stop working. For details, see the user documentation of the installed app.

How do you move an app to the memory card instead of uninstalling it?

Tap […] storage sense > phone > apps+games, tap […], select the apps you want to move, and tap move to SD.

How do you manage files on your phone?

With the Files app, you can easily check the files on your phone, organize them into folders, or delete the ones you don’t need anymore. You can manage the files both in the phone memory and on the memory card.

Where can you download the Files app?

You can download the free Files app from http://www.windowsphone.com. Data transmission costs may apply.

How do you use the Files app?

1. Tap […] Files.
2. To navigate to a folder, tap the folder you want.
3. To search the folder you’re currently in, tap […].
4. To change how the files or folders are arranged, tap […].
5. To quickly jump to a previous folder, tap the folder you want on the file path at the top of the screen.

How do you create a new folder?

Tap […], write a name, and tap […].

How do you move or copy files to another folder?

Tap and hold the file you want, and select what you want to do with it. Folders can’t be copied or moved, but you can create a new folder to the new location, and move the contents of the old folder there. To move or copy several files at once, tap […], select the files you want, and tap […] to move or […] to copy them.

How do you share files or folders?

Tap […], select what you want to share, tap […], and select how you want to share.

How do you call a contact?

Calling your friends is quick and easy when you’ve saved them as contacts in your phone.

1. Tap […].
2. Tap […].
3. Tap the contact and the number, if the contact has several numbers.

How do you change the volume of the call?

Press the volume keys to change the volume.

How do you let others hear the conversation?

Tap speaker.

How do you call a phone number?

Tap […], type in the phone number, and tap call.

How do you type in the + character, used for international calls?

To type in the + character, used for international calls, tap and hold 0.

How does the + character work?

The + character only works from abroad. The + character may not work in all regions. In this case, enter the international access code directly.

How do you search your call history?

To search for a call record, swipe to history, tap […], and type in the contact’s name or phone number.

How do you remove a call record?

To remove a call record, swipe to history, tap and hold the call record, and tap delete.

How do you remove all the call records?

Tap […] > select calls > […] > select all > […].

How do you copy and paste a phone number?

On the start screen, tap […] People, swipe to contacts, tap a contact, tap and hold the phone number, tap copy, and in a text box, tap […].

How do you make a call with Skype?

You can use your phone to make Skype-to-Skype calls and video calls. With Skype global rates, you can also call landlines or other mobile phones. Pay as you go with your credit card, or get a monthly subscription for the best rates. If you don’t yet have the Skype app, you can download it from http://www.windowsphone.com.

1. Tap […] Skype, and sign in with the same Microsoft account that you use with your phone.
2. To call a Skype contact, swipe to people, tap the contact you want to call, and tap […].

Where can you find more information about Skype-to-Skype calls?

See the video at http://www.youtube.com/watch?v=AF2HRYdPnAM (in English only).

How do you save on data costs when using Skype?

To save on data costs, use a Wi-Fi network connection with Skype whenever possible.

How do you make a video call with Skype?

Swipe to people, tap the contact you want to call, and tap […]. If your phone does not have a front camera, you can use the main camera for video calls.

How do you make a Skype call with Cortana?

On the start screen, tap Cortana > […] and say Skype call or Skype video call, followed by the name of the contact.

Is Cortana available in all languages?

Cortana is not available in all languages. For info on the supported languages, go to http://www.windowsphone.com.

How do you use 1-Touch Dialing to call your favorite contacts?

Call your most important contacts quickly with 1-touch dial.

1. To add a contact to 1-touch dial, tap […] People, swipe to contacts, and tap the contact you want to add.
2. Tap and hold the contact’s phone number, and tap add to speed dial.

How do you call a contact with 1-touch dial?

Tap […], swipe to speed dial, and tap a contact.

How do you call the last dialed number?

Call your friend again if you forgot to say something. In the call history view, you can see info about the calls you have made and received.

1. Tap […], and swipe to history.
2. Tap the name or phone number.

How do you silence an incoming call?

If your phone rings when you don’t want to be disturbed, you can silence the ringtone for that call. If you want to be able to silence your phone by turning it face down, the Flip to silence feature must be switched on. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > audio, swipe left, if needed and switch Flip to silence to On […]. When someone calls you, press the volume key or the lock key. You can also turn your phone face down.

How do you reply to a call by a text message?

If you can’t speak right now, you can reply to the caller by a text message.

1. When someone calls you, tap TEXT REPLY.
2. Tap type a message…, and write your message.

Can you reply to a call by a text message to calls from any number?

You can only reply by a text message to calls from the contacts saved in your phone.

How do you switch text reply on or off?

Tap […] > […] > settings, and switch Text reply to On […] or Off […].

How do you edit a pre-written text message?

Tap […] > […] > settings > edit replies, and edit the reply you want.

How do you make a conference call?

Your phone supports conference calls between 2 or more people. The maximum number of participants can vary, depending on your network service provider.

1. Make a call to the first person.
2. To make a call to another person, tap […].
3. When the new call is answered, tap […].

How do you add more people to a conference call?

To add more people, tap […] again.

How do you have a private conversation with someone during a conference call?

1. Tap […] and the person’s name or phone number. The conference call is put on hold on your phone. The other people continue the conference call.
2. To return to the conference call, tap […].

How do you call your voice mailbox?

If you’ve forwarded incoming calls to your voice mailbox, you can call it and listen to the messages your friends have left.

1. Tap […].
2. Tap […]. Or, if you’re using visual voice mail, swipe right to see the list of voice mail messages. If asked, type in the voice mail password you received from your network service provider.
3. You can listen or reply to voice mail messages, delete them, or record a greeting message.

For the availability of the voice mailbox service, and for info on setting up how long before calls are forwarded, who should you contact?

Contact your network service provider.

How do you use visual voice mail?

Visual voice mail allows you to see a list of your voice messages and choose which one to play or delete. You can also customize your voice mail greeting. You may need to contact your service provider to get this service on your phone.

1. Tap […] Visual Voicemail.
2. In inbox, tap the message you want to listen to, and tap […].

How do you delete a visual voice mail message?

In inbox, tap the message you want to delete, and tap […].

How do you personalize visual voice mail?

Tap > settings > personalize voicemail, and follow the instructions to change your voice mail greeting or password.

How do you block calls and messages?

If you are getting unwanted calls or text messages, you can block them with the call+SMS filter app.

How do you add a phone number to your blocked numbers list?

On the start screen, tap […], swipe to history, tap and hold the caller you want to block, and tap block number…

How else can you add numbers to your blocked numbers list?

You can also add numbers to your blocked numbers list from text messages. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > call+SMS filter. Switch Block calls+SMS to On […].

How do you check which numbers are blocked?

Tap blocked numbers.

How do you get notifications about blocked calls or messages?

Tap advanced, and switch Notifications to On […].

Where are all your friends’ contact information kept?

The People hub is where all your friends’ contact info is kept.

What does the People hub allow you to do?

It lets you stay in touch with the people who matter the most through rooms and groups. Your social networks are also here.

Where do you go to see all your friends’ contact info?

Go to contacts to see your friends’ contact info from every account you have signed into. You can organize the list the way you like by filtering it by account or hiding the contacts without phone numbers. Your own contact card is also here.

Where can you check out what’s new?

Check out what’s new to see your friends’ social network status updates conveniently in one place.

What is the rooms view?

The rooms view is home to your rooms and groups, which are ways to stay in touch with your most important contacts.

What do the rooms allow you to do?

The rooms let you and your invited friends privately chat and share things like calendars and photos.

What do the groups make it easy to do?

The groups make it easy to see social updates from just the people you add to the group and to send mails or messages to all of them at once.

How do you add or delete a contact?

Keep your friends with you. Save their phone numbers, addresses, and other info to the People hub.

1. Tap People, and swipe to contacts.
2. To add a contact, tap […]. If you’re signed in to several accounts, select the account to which you want to save the contact. You cannot save a contact to your phone only, it’s always saved to an account.

How do I add a contact?

1. Tap People, and swipe to contacts.
2. Tap .
3. Add the contact details, and tap .

Tip: Your contacts are backed up automatically to your Microsoft account.

How do I edit a contact?

Tap the contact and , and edit or add details, such as a ringtone or a web address.

How do I delete a contact?

Tap the contact and > delete.

Tip: If you want to delete multiple contacts quickly, on your computer, log in to people.live.com with your Microsoft account, and delete them there.

How do I filter my contacts list?

If you don’t want contacts from social networking services to show up in your contacts list, you can filter them out. In the contacts list, tap > settings > filter contacts list and the accounts you want to show or hide.

Tip: You can also filter out the contacts without phone numbers. Switch Hide contacts without phone numbers to On.

How do I save a number from a received call?

When you’ve received a call, you can easily save the number if it’s not yet saved in your People hub. You can save the number in a new or existing contacts list entry.

1. Tap , and swipe to history.
2. Tap next to a phone number, and tap .
3. Tap , edit the phone number and phone number type, and tap .
4. Edit other contact details, including the name, and tap .

How do I save a number from a received message?

When you’ve received a message, you can easily save the number if it’s not yet saved in your People hub. You can save the number in a new or existing contacts list entry.

1. Tap Messaging.
2. In the conversations list, tap a conversation and > .
3. Tap , edit the phone number and phone number type, and tap .
4. Edit other contact details, including the name, and tap .

How do I search for a contact?

If you need to contact a friend quickly, you don’t have to scroll through all your contacts. You can search or jump to a letter or character in the contacts list. You can also use a voice command to call or send a message to a contact.

1. Tap People, and swipe to contacts.
2. Tap , and start writing a name. The list filters as you write.

Tip: Pin your most important contacts or contact groups to the start screen. Tap and hold a contact, and tap pin to start.

How do I jump to a letter or character in your contacts list?

Tap any letter in the contacts list on the left, and in the following menu, tap the first letter or character for the name you want.

How do I use a voice command to contact someone in my contacts list?

In any view, press and hold , and say Call or Text and the contact’s name.

Note: Not all languages are supported.

How do I link contacts?

It sometimes happens that you have separate entries for the same contact from different social networking services or mail accounts. You can link multiple contacts so that their info is in a single contact card.

1. Tap People, and swipe to contacts.
2. Tap the main contact you want to link to and .
3. Tap choose a contact and the contact to be linked.

How do I unlink a contact?

Tap the main contact and , and tap the contact to be unlinked and unlink.

How do I copy contacts?

Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts, text messages, and pictures from your old phone.

Note: The app does not work with all phone models.

Tip: If your old phone is a Windows Phone device, or if you have previously backed up your contacts to your Microsoft account, to import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically.

Can contacts be transferred from my old phone to my new phone?

Yes, your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM.

1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both phones.

Note: If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly. If you don’t yet have the Transfer my Data app, you can download it from http://www.windowsphone.com.

How do I copy contacts from a SIM card?

If you have contacts stored on your SIM card, you can copy them to your phone. Make sure your SIM card is inserted.

1. Tap People.
2. Tap > settings > import from SIM.
3. To import all your contacts, tap import.

Tip: To select individual contacts, tap clear, and use the check boxes.

Note: You can’t save contacts to your new SIM card.

How do I create, edit, or delete a contact group?

You can create contact groups to send a message to several people at the same time, or to see social updates from just group members. For example, you can add family members to the same group and reach them quickly with the same message.

1. Tap People, and swipe to rooms.
2. Tap > Group.
3. Write a name for the group, and tap .
4. Tap and a contact. To add another contact, tap again.
5. Tap .

Tip: There is already a group called Best friends in your phone.

How do I add a new group contact?

Tap the group, and tap > and a contact.

How do I remove a contact from a group?

Tap the group and . Tap the contact and remove from group.

How do I rename a group?

Tap the group and > rename, and write the new name.

How do I delete a contact group?

Tap the group and > delete.

How do I share my plans with my family and friends?

It can be difficult to agree on a time that is convenient for everybody you want to meet. You can invite others to chat, and privately share a calendar, photos, or notes, such as shopping lists.

Note: Although this feature works best on Windows Phone 8 and later releases, phones running on Windows Phone 7 can join rooms and set up shared calendars. To use this feature, you need to sign in to your Microsoft account.

1. To create a room for sharing, tap People, and swipe to rooms.
2. Tap > Room.
3. Write a name for the room, and tap .
4. To switch between a group chat, calendar, note, or photo album, swipe left or right.
5. To invite someone to join the room, tap > and a contact.

Tip: If you haven’t used rooms yet, your phone has a Family Room ready for you. In the People hub, swipe to rooms, and tap Family Room. To invite someone to the room for the first time, tap invite someone.

How do I share a photo with a room?

Tap a room, swipe to photos, and tap > photo. Then tap a photo and .

Tip: To delete a photo from the room, tap the photo and open in OneDrive. Then tap the photo and .

How do I send a message?

With text and multimedia messages, you can quickly contact your friends and family.

1. Tap Messaging.
2. Tap .

Note: If you start writing a message and switch to another app before sending it, you can continue your message when you return to Messaging. Tap > drafts. The draft message is deleted when sent.

3. To add a recipient from your contacts list, tap , or start writing a name. You can also type in a phone number. Tip: To add several recipients, tap > , select the recipients you want, and tap .
4. Tap the message box, and write your message. Tip: To add a smiley, tap .
5. To add an attachment, such as a photo, tap , and select the attachment.
6. To send the message, tap .

Note: If you’re unable to send a multimedia message, check the following:

• Your mobile subscription supports multimedia messages.
• Your data connection is switched on. Swipe down from the top of the screen, tap ALL SETTINGS > cellular+SIM, and switch Data connection to on .

Only compatible devices can receive and show multimedia messages. Messages may look different in different devices.

How do I forward a message?

In threads, tap a conversation, tap and hold the message you want to forward, and tap forward.

Note: Before forwarding the message, you can edit what’s written or add or remove attachments.

How do I forward multiple messages?

In threads, tap a conversation and > select messages, tap the check boxes that appear next to the messages, and tap to add a recipient.

How do I read a message?

You can see on the start screen when you’ve received a message. You can view the messages between you and a contact in one conversation thread. The thread can contain text and multimedia messages.

1. Tap Messaging.
2. To read a message, tap a conversation.

Tip: To prevent others from accidentally seeing notifications about your messages on the lock screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen > Choose an app to show detailed status > none.

Note: If you’re unable to open a multimedia message, check the following:

• Your mobile subscription supports multimedia messages.
• Your data connection is switched on. Swipe down from the top of the screen, tap ALL SETTINGS > cellular+SIM, and switch Data connection to on .

You can send text messages that are longer than the character limit for a single message. Longer messages are sent as two or more messages. Your service provider may charge accordingly. Characters with accents, other marks, or some language options, take more space, and limit the number of characters that can be sent in a single message.

Note: Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.

How do I save an attachment?

Tap the attachment, such as a photo, and tap > save.

How do I delete a conversation?

In threads, tap , select the conversation you want to delete, and tap .

How do I delete a single message in a conversation?

In threads, tap a conversation, tap and hold the message you want to delete, and tap delete.

How do I delete all messages in my phone?

Tap > > select all > .

How do I reply to a message?

Don’t keep your friend waiting – reply to the message straight away.

1. Tap Messaging.
2. In threads, tap the conversation containing the message.
3. Tap the message box, and write your message.
4. Tap .

How do I send a message to a group?

If you frequently need to send a message to the same group of people, you can create a group in the People hub. This way you can reach them all with a single message or mail.

1. Tap People, and swipe to rooms.
2. Tap the group and text or send email.
3. Write and send your message.

Tip: To create a group, tap > Group.

How do I chat using Skype?

You can use your phone to send Skype-to-Skype instant messages.

Note: If you don’t yet have the Skype app, you can download it from http://www.windowsphone.com.

1. Tap Skype.
2. Sign in with the same Microsoft account that you use with your phone.
3. Swipe to people, and tap the contact you want to chat with.
4. Write your message, and tap .

Tip: To save on data costs, use a Wi-Fi network connection with Skype whenever possible.

For more info on Skype-to-Skype instant messages, see the video at http://www.youtube.com/watch?v=AF2HRYdPnAM (in English only).

How do I share my location in a Skype chat?

While in a chat, tap > share location > .

How do I send my location in a message?

When you ask your friends to come and meet you, you can send them your location on a map.

Note: This feature may not be available for all regions.

Your phone may ask you about using your location. You need to allow it to use this feature.

1. When writing a text message, tap > my location.
2. Tap .

Note: Sending a message with an attachment may be more expensive than sending a normal text message. For more info, contact your service provider.

Your friends receive a message with a picture of where you are on the map.

How do I send an audio message?

Celebrate your friend’s birthday with a song – send your song as an audio message.

1. When writing a message, tap > voice note.
2. Record your message, and tap done.
3. Tap .

How do I add or delete a mailbox?

If you use different mail addresses for business and leisure, no problem – you can add several mailboxes to your phone.

Note: To send and receive mail, you must be connected to the internet.

How do I add my first mailbox?

To set up mail in your phone, you must be connected to the internet.

How can you add a Microsoft account to your phone if you didn’t sign in to your Microsoft account during the first start-up?

1. Tap .
2. Tap an account, and write your username and password.
3. Tap sign in.

How can you sync other items to your phone, other than just mail?

Depending on your mail account, you can also sync other items than just mails to your phone, such as your contacts and calendar.

What should you do if your phone doesn’t find your mail settings?

If your phone doesn’t find your mail settings, advanced setup can find them. For this, you need to know your mail account type and the addresses of your incoming and outgoing mail servers. You can get this info from your mail service provider.

Where can you find out more about setting up different mail accounts?

To find out more about setting up different mail accounts, see the How-to section at http://www.windowsphone.com.

How do you add a mailbox later?

In your mailbox, tap > add email account and an account, and sign in.

How do you add your Exchange work mail, contacts, and calendar to your phone?

To add your Exchange work mail, contacts, and calendar to your phone, select Exchange as your account, write your work mail address and password, and tap sign in.

How do you delete a mailbox?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts. Tap and hold the mailbox, and tap delete.

Can you delete the first Microsoft mailbox you signed in with?

You cannot delete the first Microsoft mailbox you signed in with. You must reset your phone to do that.

Do you need your computer to access your work mail, contacts, and calendar?

You don’t need your computer to access your work mail, contacts, and calendar. You can sync the important content between your phone and a Microsoft Exchange server.

Can Exchange be set up if your company does not have a Microsoft Exchange server?

Exchange can be set up only if your company has a Microsoft Exchange server. In addition, your company IT administrator must have activated Microsoft Exchange for your account.

What do you need before starting the Exchange setup?

Before starting the setup, make sure you have the following:

• A corporate mail address
• Your Exchange server name (contact your company IT department)
• Your network domain name (contact your company IT department)
• Your office network password

What additional information might you need during the Exchange setup?

Depending on the Exchange server configuration, you may need to type in additional info during the setup. If you don’t know the correct info, contact your company IT department.

How do you add your Exchange mailbox to your phone?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts.
2. Tap add an account > Exchange.
3. Write your Exchange mail address and password, and tap sign in.

How can you define which content and how often you want your phone to sync with the server during the Exchange setup?

During the setup, you can define which content and how often you want your phone to sync with the server. To sync additional content, change the Exchange account settings.

Can you open mail directly from the start screen?

With live mail tiles, you can open mail directly from the start screen. From the tiles, you can see the number of unread mails and if you’ve received new mail.

Can you pin several mailboxes to the start screen?

You can pin several mailboxes to the start screen. For example, dedicate a tile for business mail and another for personal mail. If you link several mailboxes into a unified inbox, you can open mails from all your inboxes in one tile.

How do you read your mail from the start screen?

To read your mail, tap the tile.

How do you send mail?

1. Tap .
2. Tap and an account, if you have linked inboxes.
3. To add a recipient from your contacts list, tap , or start writing a name. You can also write the address.
4. Write the subject and your mail.
5. To attach a photo, tap .
6. Tap to send the mail.

How do you remove a recipient from an email?

To remove a recipient, tap the name and Remove.

How can your phone help you write your mail faster?

While writing, your phone suggests possible next words to complete your sentence. To add a word, tap a suggestion. To browse the list, swipe over the suggestions. This feature is not available in all languages.

How can you take a photo while writing an email?

You can also take a new photo while writing your mail. Tap , take a photo, and tap accept.

How do you send an Office document?

Tap Office, tap the document you want to send and > share…, and select the mail account you want to use.

Where can you see when you have new mail?

You can see when you have new mail on the start screen.

How do you read mail?

1. Tap .
2. In your mailbox, tap the mail. Unread mail is marked in a different color.

How do you zoom in or out of an email?

To zoom in or out, place 2 fingers on the screen, and slide them together or apart.

What should you do if a mail contains a Web address?

If a mail contains a Web address, tap it to go to the website.

How do you read mail in a conversation?

In your mailbox, tap the conversation that includes the mail, and tap the mail. A conversation with unread mail is marked in a different color.

How do you save an attachment?

With the mail open, tap the attachment, such as a photo, and it is downloaded to your phone. Tap and hold the attachment, and tap save. Not all file formats can be saved.

How do you copy a link from an email?

With the mail open, tap and hold the Web link, and tap copy link.

How do you reply to mail?

1. Tap .
2. Open the mail, and tap .

How do you reply to the sender only?

To reply to the sender only, tap reply.

How do you reply to the sender and all the other recipients?

To reply to the sender and all the other recipients, tap reply all.

How do you forward mail?

Open the mail, and tap > forward.

How do you delete mail?

1. In your mailbox, tap to the left of the mails you want to delete.
2. Tap the check boxes that appear next to the mails, and tap

All the mails you selected are deleted. Depending on your mail account, the mail may be deleted from your mail server, too.

How do you delete one mail?

Open the mail, and tap .

Are mails grouped by title in conversations?

Mails are grouped by title in conversations. A conversation also includes your replies.

How do you view all your mails separately if you’d like to?

If you’d like to view all your mails separately, you can switch the conversations feature off.

How do you switch off the conversations feature?

1. Tap .
2. Tap > settings.
3. Switch Conversations to Off .

Can you send automatic replies to the mails that arrive during your absence?

If you are on vacation or otherwise out of the office, you can send automatic replies to the mails that arrive during your absence.

How do you set up automatic replies?

1. Tap > > settings > automatic replies.
2. Switch Status to On , write your reply, and tap .

If you have more than one mail account, can you choose which inboxes you want to link together into one inbox?

If you have more than one mail account, you can choose which inboxes you want to link together into one inbox. The unified inbox lets you see all your mail at a glance.

How do you link several mailboxes as a unified inbox?

1. On the start screen, tap a mailbox.
2. Tap > link inboxes.
3. In the other inboxes list, tap the inboxes you want to link to the first one.
4. Tap rename linked inbox, write a new name for the mailbox, and tap .

Where is the new unified inbox pinned?

The new unified inbox is pinned to the start screen.

How do you unlink unified inboxes?

On the start screen, tap the unified inbox and > linked inboxes. In the list, tap the inboxes you want to unlink and unlink.

Do you need a computer to browse the internet?

No need for a computer – you can easily browse the internet on your phone.

How can you save on data costs if your network service provider doesn’t charge you a fixed fee for data transfer?

If your network service provider doesn’t charge you a fixed fee for data transfer, to save on data costs, use a Wi-Fi network to connect to the internet.

How do you browse the web?

1. Tap Internet Explorer.
2. Tap the address bar.
3. Write a Web address.
4. Tap .

How do you quickly write a Web address suffix such as .org?

To quickly write a Web address suffix such as .org, tap and hold the suffix key on the keyboard, and tap the suffix you want.

How do you search the internet?

To search the internet, write a search word in the address bar, and tap .

How do you zoom in or out while browsing the web?

Place 2 fingers on the screen, and slide your fingers apart or together. You can also double-tap the screen.

How do you open new browser tabs and switch between them when you want to visit several websites at the same time?

1. Tap Internet Explorer.
2. Tap > .

How do you open tabs you’re browsing on other devices?

To open tabs you’re browsing on other devices, tap , and swipe left to other.

How do you go back to the previous website inside a tab?

To go back to the previous website inside a tab, swipe right.

How do you open a tab for private browsing?

Tap > > new InPrivate tab.

What does private browsing do?

Private browsing prevents your browser from storing browsing data, such as cookies, browsing history, and temporary internet files.

How do you switch between tabs?

Tap and the tab you want.

How do you close a tab?

Tap > .

What should you do if the small text on a website is hard to read?

Small text on a website can be hard to read. Use your browser in mobile or desktop mode, or switch certain Web pages to the reading view and set the font size to your liking.

How do you change the Browser Mode?

1. To set the browser to always use the mode you want, tap Internet Explorer > > settings.
2. Change the setting for Website preference.

How do you switch to the reading view?

Tap on the address bar.

How do you set the font size for the reading view?

To set the font size for the reading view, tap > settings > advanced settings > Reading view font size.

Where can you learn more about the browser settings and what they do?

To learn more about the browser settings and what they do, tap the link at the bottom of the screen.

How do you add a Website to your Favorites?

1. Tap Internet Explorer.
2. Go to a website.
3. Tap > add to favorites.
4. Edit the name if you want to, and tap .

How do you pin your favorite websites to the start screen?

While browsing a website, tap > pin to start.

How do you go to a favorite website?

Tap > favorites and a website.

How do you quickly access your favorites?

To quickly access your favorites, add the favorites icon to the address bar. Tap > settings, and switch Use address bar button for to favorites.

How do you Clear the Browser History?

1. Tap Internet Explorer.
2. Tap > settings > delete history.

What is a cache?

A cache is a memory location that is used to store data temporarily.

When should you clear the cache?

If you have, or have tried to, access confidential info or a secure service, requiring passwords, clear the cache after each use.

How do you delete an individual item in your browsing history?

Tap > recent > , the item you want to delete, and .

How do you search the web?

1. Press .
2. Write your search word in the search box, and tap . You can also select a search word from the proposed matches.
3. To see related search results, swipe left to see the different search result categories.

How do you use Cortana to search the web?

If you are using Cortana, just tap , and say your search word.

How do you close internet connections that are open in the background to save your battery?

You can close internet connections that are open in the background to save your battery. You can do it without closing any apps.

How do you close internet connections without closing any apps?

1. On the start screen, swipe down from the top of the screen, and tap .
2. Switch Wi-Fi networking to Off .

Does Wi-Fi networking switch back on automatically?

Wi-Fi networking switches back on automatically.

How do you change the automatic Wi-Fi networking setting?

To change this setting, tap Turn Wi-Fi back on.

How do you close a mobile data connection?

On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > cellular+SIM, and switch Data connection to off.

Do you need a separate camera when you have your phone?

You don’t need to carry a separate camera as long as your phone is in your pocket. With your phone camera, you can easily take photos or record videos.

What can you do with the Lumia Camera?

With Lumia Camera, you can:

• Change each setting manually to your preference
• Easily share your photos and videos
• Take better group photos or photos of moving objects with smart sequence mode

May the features of the Lumia Camera app vary?

Depending on your phone, the features of the Lumia Camera app may vary.

Where can you download the Lumia Camera app if you don’t yet have it?

If you don’t yet have the Lumia Camera app, you can download it from http://www.windowsphone.com.

Where can you upload your photos for easy access from your phone, tablet, or computer?

You can upload your photos to OneDrive for easy access from your phone, tablet, or computer.

Can you change the default camera app?

You can change the default camera app from Lumia Camera to whichever camera you prefer.

How do you change the default camera?

1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, swipe left to applications, and tap photos+camera.
2. Tap Default camera app, and select the camera you want.

How do you add a shortcut for the camera?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > notifications+actions. To change a shortcut to open the default camera, tap the shortcut and .

How do you take a photo?

1. Tap Lumia Camera.
2. To zoom in or out, slide your fingers apart or together.
3. To focus the camera on a specific object, tap the object on the screen.

How do you take a photo?

To take the photo, tap .

Why not try other cool Lumia apps to make the most of your photos?

To reframe your photo while keeping the full-resolution original, or to apply filters and other special effects, use the Lumia Creative Studio app. To take great-looking selfies, use the Lumia Selfie app.

How do you view the photo in full-resolution view?

To view the photo you just took, tap . This full-resolution photo can only be viewed in Lumia Camera.

How do you use the Lumia Selfie app?

Your photo is enhanced and ready to be shared in a snap.

Where do you download Lumia Selfie?

To download Lumia Selfie, go to http://www.windowsphone.com.

How do you use Lumia Selfie?

1. Tap Lumia Selfie.
2. Look into the camera lens, follow the beeps to line up the shot, and hold still as the camera takes your photo.
3. To reframe the selfie, slide your fingers apart or together, and tap .
4. To enhance your selfie, tap .
5. To apply a filter to your selfie, tap .
6. To save your selfie, tap .

How do you avoid camera shake?

To avoid camera shake, tap > timer, and select a delay.

How do you remove all enhancements and filters from the selfie?

Tap > clear all effects.

How do you record a video?

1. Tap Lumia Camera.
2. To switch from photo to video mode, tap .
3. To zoom in or out, slide your fingers apart or together.
4. To start recording, tap . The timer starts to run.
5. To stop recording, tap . The timer stops.
6. To view the video you just recorded, tap . The video is saved in Camera Roll.

How do you save your photos and videos to a memory card?

If there is a memory card in your phone, and your phone memory is filling up, save the photos you take and videos you record to the memory card.

What is recommended for the best video quality?

For the best video quality, record videos to your phone memory. If you record videos to the memory card, it is recommended that the microSD card you use is a fast 4–128GB card by a well-known manufacturer.

How do you save your photos to a memory card?

1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and swipe to storage sense.
2. Switch Store new photos on my to SD card.

What happens to the photos after switching storage to the SD card?

The photos you take from now on are saved to the memory card.

What type of memory cards should you use?

Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.

How do you save the photos and videos you’ve taken earlier to a memory card?

In the Photos hub, browse to a photo or video, tap and the photo or video, and tap > save to SD card.

How do you quickly select all photos or videos in an album?

To quickly select all photos or videos in an album, browse to the album, and tap > > select all.

How do you save location info to your photos and videos?

If you want to remember exactly where you were when you took a particular photo or video, you can set your phone to automatically record the location.

How do you set your phone to automatically record the location?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Swipe to applications, and tap photos+camera > Use location info.

How can location info be attached to a photo or video?

Location info can be attached to a photo or video, if your location can be determined using satellite or network methods. If you share a photo or video that contains location info, the location info may be shown to those who view the photo or video. You can switch geotagging off in the phone settings.

How do you share your photos and videos?

Share your best shots directly from the camera.

How do you share your photos and videos from the camera?

1. Tap Lumia Camera.
2. Take a photo, or record a video.
3. Tap , and tap the photo.
4. Tap , select how you want to share, and follow the instructions.

How do you share from the photos hub?

You can also share from the Photos hub. Select the photo or video, and tap .

What can happen when using services or downloading content?

Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.

Do all sharing services support all file formats or videos recorded in high quality?

Not all sharing services support all file formats or videos recorded in high quality.

How do you take photos like a pro?

Unleash your full creative potential and take professional-looking photos. With Lumia Camera, you can manually adjust the camera settings both in camera and video mode.

How do you adjust the camera settings in Lumia Camera?

1. Tap Lumia Camera.
2. To view the settings, drag to the left. To change a setting, slide your finger up or down on the slider. You can, for example, change Exposure compensation to control the amount of light in your photo.
3. To close the settings, drag to the right.
4. To take a photo, tap .

How do you frame your photos with ease?

If you want to frame your shots professionally, you can use viewfinder grids and compose perfect photos.

How do you use viewfinder grids?

1. Tap Lumia Camera.
2. Depending on your phone, do either of the following:
   • Tap > settings.
   • Tap , and swipe to general.
3. Switch Framing grids to, for example, golden ratio or rule of thirds.
4. To take the photo, tap .

How do you take better photos with smart sequence mode?

Use smart sequence mode to take better photos of moving objects or take a group photo where everyone is at their best.

How do you take photos using smart sequence mode?

1. Tap Lumia Camera.
2. Tap .
3. To take a photo, tap .

What does the phone do when taking a photo using smart sequence mode?

The phone takes a sequence of photos. To see what you can do with them, tap , then tap the photo and edit smart sequence.

How do you add movement to your photos?

Use the Lumia Cinemagraph app to animate your still photos and make them seem almost alive.

Where can you download the Lumia Cinemagraph app?

If you don’t yet have the Lumia Cinemagraph app, you can download it from http://www.windowsphone.com.

How do you add movement to photos using the Lumia Cinemagraph app?

1. Tap Lumia Cinemagraph.
2. To take a photo, tap and the screen.
3. Pick the areas you want to animate, and tap .
4. To save the animated photo, tap .

How do you download camera lenses from the Store?

You can make your camera even better and find new fun ways to take great photos. Download camera lenses apps from Store.

How do you download camera lenses apps?

1. Tap Lumia Camera.
2. Depending on your phone, do either of the following:
   • Tap > lenses… > find more lenses.
   • Tap >Lenses>find more lenses.
3. Follow the instructions.

What may happen when using services or downloading content?

Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.

Where are the photos you’ve taken or videos you’ve recorded with your phone saved?

The photos you’ve taken or videos you’ve recorded with your phone are saved to the Photos hub, where you can browse and view them.

How do you find your photos and videos easily?

To find your photos and videos easily, mark your favorites, or organize them into albums.

How do you view photos?

Relive those important moments – view the photos on your phone.

How do you view photos on your phone?

1. Tap Photos.
2. To view a photo you’ve taken, swipe to albums, and tap Camera Roll and the photo.
3. To view the next photo, swipe left. To view the previous photo, swipe right.

How do you find photos by date and location?

Tap > settings > Group my photos by time and location.

How do you zoom in or out?

Place 2 fingers on the screen, and slide your fingers together or apart.

How do you quickly zoom in or zoom back out?

To quickly zoom in or zoom back out, double-tap the photo.

How do you mark a photo as a favorite?

Mark your best shots as favorites, so you can find them easily in the favorites view in the Photos hub.

How do you mark a photo as a favorite?

1. Tap Photos > albums, and browse to the photo.
2. Tap > .

What happens if the photo is in an online album?

If the photo is in an online album, you can download it to your phone.

How do you quickly mark several photos as favorites?

To quickly mark several photos as favorites, select the album where the photos are, tap , select the photos, and tap .

How do you view your favorites?

In the Photos hub, swipe to favorites.

How do you upload photos and videos to the web?

You can upload your photos and videos to a social networking service, such as Facebook, for your friends and family to see.

How do you upload photos and videos to a social networking service?

1. Tap Photos, and browse to a photo or video.
2. Tap and the service.
3. Tap or .

How do you select several photos at once?

To select several photos at once, in the Photos hub, tap the album and , select the photos, and tap .

How do you access your photos from all your devices?

To access your photos from all your devices, you can set up uploading to OneDrive. The OneDrive album is then available in the Photos hub when you view your photos. To set up the feature, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. Swipe left to applications, and tap photos+camera. Under Auto upload, tap OneDrive, and select an option.

How do you change the background in the photos hub?

If you have a superb shot that makes you feel good every time you look at it, you can set it as the background of the Photos hub.

How do you set a photo as the background of the photos hub?

1. Tap Photos.
2. Tap > settings.
3. Switch Start Tile shows to single photo.
4. Tap choose photo to select a background photo.

How can you set your phone to periodically change the photo automatically?

Tap > settings. Switch Start Tile shows to all photos or favorite photos, and tap shuffle now.

How do you create an album?

To easily find photos of an occasion, a person, or a trip, organize your photos into albums according to subject, for example.

How do you create an album on a Mac?

If your computer is a Mac, install the Windows Phone app from the Mac App Store.

How do you create an album?

1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to the folder for photos.
3. Add a new folder, give it a name, and add photos to the folder.

Where will the folder appear?

The folder appears as an album in the albums view on your phone.

What can you do if your computer’s operating system is Windows 7 or Windows 8 or later?

If your computer’s operating system is Windows 7 or Windows 8 or later, you can also use the Windows Phone app. With Windows 7, you can download it from http://www.windowsphone.com.

How do you delete an album?

Tap Photos > albums. Tap and hold an album, and tap delete.

What happens when you delete an album from the phone?

When you delete an album from the phone, the photos in that album are also deleted. If you’ve copied the album to your computer, the album and the photos in it stay on your computer.

Can you delete online albums from your phone?

You cannot delete online albums from your phone.

How do you create the stories of your life?

Let your photos tell the stories of your life with Lumia Storyteller.

Where can you download the Lumia Storyteller app?

If you don’t have the Lumia Storyteller app in your phone, you can download it from http://www.windowsphone.com.

Does the phone need access to your location info?

Your phone needs access to your location info. To allow it, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > location, and switch Location services to On .

How do you use Lumia Storyteller?

1. Tap Lumia Storyteller.
2. To create a story yourself, tap , select the photos, and tap .
3. To rename the story, tap the collection and the title, and write a new name.
4. To view a photo in the story, tap the collection, swipe left, and tap a photo. To browse the other photos, swipe left or right.

How are the photos you take automatically collected?

The photos you have taken are automatically collected together as stories. You need to have at least 7 photos taken at a time and in one place for the app to form a story.

How do you add captions to the photos in the story?

You can add captions to the photos in the story. Tap a photo and add caption. To view a caption, tap the photo.

How do you locate your photo on a map?

To see on a map where a photo was taken, place 2 fingers on the photo, and slide them together.

How do you copy your photos to your computer?

Use your computer’s file manager to copy or move your photos to the computer.

What app do you need to install if your computer is a Mac?

If your computer is a Mac, install the Lumia Photo Transfer for Mac app from http://www.microsoft.com/mobile/support/.

How do you copy photos to your computer?

1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to your phone.
3. Open the folder for photos, and select and copy the photos to your computer.

Where is your phone shown on the computer?

Your phone is shown under portable devices as Windows Phone. To see the folders of your phone, double-click the name of the phone. There are separate folders for documents, music, photos, ringtones, and videos.

What app can you use if your computer’s operating system is Windows 7 or Windows 8?

If your computer’s operating system is Windows 7 or Windows 8, you can also use the Windows Phone app. With Windows 7, you can download it from http://www.windowsphone.com.

How do you edit a photo?

You can do quick edits, such as rotate and crop, to the photos you have taken. Or use auto-fix to let your phone fix your photo with just one simple tap.

How do you edit a photo?

1. Tap Photos > albums and a photo.
2. Tap > edit and an option.
3. To save the edited photo, tap .

Where are photo editing apps from the store listed?

If you have downloaded photo editing apps from Store, they are listed here as editing options.

How do you add cool special effects to your photos?

Take photo editing to the next level – add cool special effects to your favorite photos with Lumia Creative Studio.

Where can you download the Lumia Creative Studio app if it’s not already on your phone?

If you don’t have the Lumia Creative Studio app in your phone, you can download it from http://www.windowsphone.com.

How do you reframe your photo?

Tap , and select the ratio or rotate your photo.

How do you apply a filter?

Tap .

How do you enhance your photo?

Tap , and select the type of enhancement.

How do you blur a part of your photo?

Tap > blur background. You can select the area you want to blur and adjust the amount of blur. When you’re done, tap > save.

How do you save the edited photo?

Tap > save.

How do you revert to the original photo?

To revert to the original photo, tap > revert to original.

How do you let Cortana make your daily life easier?

Keep your busy life in check – Cortana is your personal assistant on your phone, only a word away.

How can Cortana help you?

Cortana can help you:

• Schedule a meeting
• Set a reminder for an important task
• Send automatic replies for callers when you don’t want to be disturbed
• Check your location
• Get up-to-date traffic and weather info, and much more

How do you use Cortana?

You can do all this using your voice, with only a minimum of fiddling with the touch screen to distract you from other activities.

What do you need to use Cortana?

You need a Microsoft account to use Cortana.

Is this feature available in all languages?

This feature is not available in all languages. If you set your phone to a language not supported, the Cortana tile and app aren’t shown. For info on the supported languages, go to http://www.windowsphone.com.

How do you set up Cortana?

Tell Cortana a little bit about yourself, so it can better help you find what you’re looking for.

What do you need to set up Cortana?

You need a Microsoft account to use Cortana.

How do you set up Cortana?

1. Tap Cortana.
2. Follow the instructions shown on your phone.

How do you change your Cortana settings?

To later change your settings, such as your name, tap > settings.

How do you use Cortana if you have your hands full?

If you’ve got your hands full, but need to use your phone, you can use your voice to make a call, schedule a meeting, search the Web, or open an app.

How do I use Cortana?

Tap Cortana , then tap , say what you want to do, and follow the instructions shown on your phone. For example, say “Make an appointment”.

How can I search for music using Cortana?

While the music is playing, tap .

How do I set up a social media account?

Tap the social networking app you want to sign in to, such as Facebook, and follow the instructions.

How do I download more social networking apps?

Tap Store .

How do I choose which accounts show up in my contacts list?

On the start screen, tap People, swipe to contacts, and tap > settings > filter contacts list.

How do I see my friends’ status updates?

Tap People, and swipe to what’s new.

How do I post my status?

Tap People, and swipe to contacts. Tap your own contact card and post an update. Select the service to post to. Write your message, and then tap .

How do I change my profile photo?

Tap People, and swipe to contacts. At the top of your contacts list, tap your own photo. Tap your photo again, and either choose one of the offered photos, or tap “find another” to select a new photo. Drag the photo around to adjust the cropping, and tap .

How do I share a photo in social networking services?

Tap Photos. Browse your photo albums for the photo you want to share. Tap and hold the photo, and tap share… Tap the social networking service where you want to upload the photo. Add a caption if you want, and share or send your photo.

How do I scan codes or text?

Tap > . If you’re using Cortana, depending on your phone, do either of the following: Tap Lumia Camera > > lenses… > , or tap Lumia Camera > > Lenses > . Point the camera at a code. Tap a result for more info.

How do I translate or search for text on the web?

Point the camera at the text, tap scan text and the words you want, and tap translate or search. (This feature may not be available in all languages).

How do I take a screenshot?

Press the volume up key and the power key at the same time.

How do I view or manage the screenshots I’ve taken?

Tap Photos > albums > Screenshots.

How do I set an alarm?

Tap Alarms. Tap . Set the time, fill in the alarm details, and tap .

How do I snooze an alarm?

When the alarm sounds, tap snooze. Before snoozing, you can change the snooze time.

How do I turn an alarm off?

Tap Alarms, and switch the alarm to Off .

How do I delete an alarm?

Tap the alarm and .

How do I update the time and date automatically?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > date+time. Switch Set date and time automatically to On .

How do I update the time and date manually?

Switch Set date and time automatically to Off , and edit the time and date.

How do I update the time zone manually when travelling abroad?

Switch Set date and time automatically to Off , and tap Time zone and a location.

How do I add an appointment?

Tap Calendar. Tap . Type in the details you want, and set the time. To add, for example, the duration, reminder, or recurrence for the event, tap more details. When done, tap .

How do I edit an event?

Tap and hold the event you want, tap edit, and edit the details you want.

How do I send a meeting invitation?

When creating an event, tap more details > add someone > , select the contacts you want, and tap . (You can send meeting invitations to contacts who have a mail address).

How do I create an event on another calendar?

By default, your events go to your Microsoft account calendar. When creating the event, tap more details > Calendar and the calendar you want to use.

How do I change my status for an event?

When you want to let others know when you’re busy or out of the office, tap more details > Status and the status you want. By default, your status is free.

How do I delete an appointment?

Tap and hold the appointment, and tap delete.

How do I switch between calendar views?

Tap Calendar. To switch between the daily, weekly, monthly, and yearly views, tap . In the weekly or monthly view, tap the day to see all your events. To switch between days, weeks, months, or years, swipe left or right. To quickly jump to a particular month of a given year, in the yearly view, swipe to the year you want, and tap the month.

How do I check my task list?

Tap > tasks.

How do I add a task to my task list?

Tap Calendar > > tasks. Tap , and fill in the fields. To add a reminder, switch Reminder to On , and set the reminder date and time. Tap .

How do I edit or delete a task?

Tap and hold the task, and tap edit or delete.

How do I mark a task as complete?

Tap and hold the task, and tap complete.

How do I use multiple calendars?

Tap Calendar. To show or hide a calendar, tap > settings, and switch the calendar on or off.

How do I change the color for each calendar?

Tap > settings, and tap the current color and the new color.

How do I switch location services on?

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. Tap location, and switch Location services to On .

How do I find a location?

Tap Maps. Tap . Write search words, such as a street address or place name, in the search box. Select an item from the list of proposed matches as you write, or tap the enter key to search. The location is shown on the map.

How do I see my current location?

Tap .

How do I get directions to a place?

Tap Maps > . If you don’t want the start point to be your current location, tap Start, and search for a starting point. Tap End, and search for a destination. The route is shown on the map, along with an estimate of how long it takes to get there. To see detailed directions, tap route steps.

How do I remove a route I no longer need from the map?

Tap > clear map.

How do I get walking directions?

After creating your route, tap .

How do I get voice-guided driving directions?

After setting your destination (use your current location as the start point), tap > start voice nav.

How do I get directions for public transportation?

After creating your route, tap . (Public transportation info is available in selected cities around the world).

How do I download maps to my phone?

To download and update maps, switch Wi-Fi networking on. Tap Maps > > settings. Tap download maps > . Select the country or region.

How do I update an existing map?

Tap check for updates.

How do I delete a map?

Tap download maps, tap and hold the map, and tap delete.

How do I play music?

Tap Music. Tap the song, artist, album, or playlist you want to play.

How do I pause or resume playback?

Tap or .

How do I play songs in a random order?

Tap .

How do I fast-forward or rewind media?

Tap and hold or .

How do I subscribe to and listen to podcasts?

Tap Podcasts. The service may not be available in all countries and regions.

How do I create a playlist?

1. Tap Music > playlists.
2. Tap , write a name for the playlist, and select the songs you want to add.
3. When you’re done, tap .

How do I play a podcast?

1. Tap Podcasts.
2. Tap audio or video and the podcast you want to watch or listen to.

How do I select a certain episode of a podcast?

Tap .

How do I subscribe to a podcast?

Swipe to GET PODCASTS, and write the podcast address. You can also search for a podcast by name.

How do I play a video?

1. Tap Video.
2. Swipe to COLLECTION.
3. Tap the video you want to play.

How do I pause or resume video playback?

Tap or .

How do I enhance my audio experience?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > audio.
2. To adjust the tone of music, swipe to equalizer, and drag the bands to your liking. You can also select one of the equalizer presets.

How do I sync music and videos between my phone and computer?

1. Connect your phone to a compatible computer with a USB cable.
2. In your computer’s file manager, such as Windows Explorer or Finder, drag and drop your songs and videos to your phone.

Which app should I use to sync media with my computer?

Refer to the following table:

Windows Phone app	Windows Phone app for desktop	Windows Phone app for Mac	Windows Explorer
Windows 8	X	X	X
Windows 8 RT	X		X
Windows 7		X	X
Windows Vista/XP			X
Mac			X

How do I project my screen over Wi-Fi?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > project my screen.
2. Tap the device you want to use.

How do I change the orientation of the projected screen?

Tap Advanced > External screen orientation.

How do I show a touch indicator on the projected screen?

Tap Advanced, and switch Show touch to On .

How do I listen to the radio?

Tap FM Radio. To listen to the radio, you need to connect a compatible headset to the device. The headset acts as an antenna.

How do I go to the next or previous radio station?

Swipe left or right on the frequency bar.

How do I close the radio app?

Press .

How do I save a radio station?

1. Tap FM Radio.
2. To save the station that you are listening to, tap .

How do I view my saved stations list?

Tap .

How do I remove a station from the saved list?

Tap .

How do I get new games?

1. Tap Games > games store.
2. Browse the selection, and tap the game you want.
3. To download a free game, tap install.
4. To try a game for free, tap try.
5. To buy a game, tap buy.

How do I uninstall a game?

On the start screen, swipe left to the apps menu, tap and hold the game, and tap uninstall.

How do I choose what my kid can download?

If your kid has a Windows Phone 8.1, you can use the My Family website to manage their game and app downloads and settings. To set up My Family, go to http://www.windowsphone.com/family, sign in to the Microsoft account with both your and the kid’s mail address and password, and follow the instructions. You can add another parent to My Family on the My Family website. Both parents can manage the kid’s settings but can’t change each other’s settings. You can select which game ratings your kid can see and which apps and games the kid can download. Sign in to your My Family account and change the settings for your kid. You can also prevent your kid from downloading any apps or games. You need to add valid credit card information to prove that you are an adult if your kid is 12 years old or younger. No charges are made to your credit card, and your credit card number is not saved.

How do I play a game?

1. Tap Games.
2. Swipe to COLLECTION, and select a game. If it’s an Xbox game, sign in to your Xbox account. If you don’t yet have an account, you can create one.

How do I pin my favorite games to the start screen?

In the apps menu, tap and hold the game, and tap pin to start.

How can I use my phone as a remote control for my Xbox One console?

Go to http://www.windowsphone.com to download the Xbox One SmartGlass app.

How do I get more games?

Swipe to COLLECTION, and tap games store.

How do I resume playing a game?

When you return to a game, there may be a resume icon in the game itself. If not, tap the screen.

How do I work with Word Mobile?

1. Tap Office.
2. Swipe to places.
3. Tap the location of the file.
4. Tap the Word file you want to edit.
5. To edit the text, tap .
6. To save your document, tap > save.

How do I create a new Word document?

Swipe to recent, and tap .

How do I search for text in a Word document?

Tap the Word file and .

How do I add a comment to a Word document?

Tap > .

How do I format text in a Word document?

Tap the Word file and > .

How do I highlight text in a Word document?

Tap the Word file and > , and select the highlight color.

How do I see the document structure in Word Mobile?

Tap .

How do I send a Word document in an email?

Tap the Word file and > share…

How do I delete a Word document?

Swipe to places, tap and hold the document, and tap delete.

How do I work with Excel Mobile?

1. Tap Office.
2. Swipe to places.
3. Tap the location of the file.
4. Tap the Excel file you want to edit.
5. To move to another worksheet, tap and a worksheet.
6. To save your workbook, tap > save.

How do I create a new Excel workbook?

Tap recent > .

How do I add a comment to an Excel cell?

Tap > comment.

How do I apply a filter to Excel cells?

Tap > apply filter.

How do I change the cell and text format in Excel?

Tap > format cell…

How do I change the row or column size in Excel?

Tap a row or column, and drag the slider.

How do I find data from an Excel workbook?

Tap the Excel file and .

How do I send an Excel workbook in an email?

Tap the Excel file and > share…

How do I work with PowerPoint Mobile?

1. Tap Office, swipe to places, and tap the location of the PowerPoint file you want to view.
2. Tap a PowerPoint file, and turn your phone to landscape mode.
3. To browse between slides, swipe left or right.
4. To go to a specific slide, tap and the slide you want to see.
5. To add a note to a slide, turn your phone to portrait mode, and tap the blank area under the slide.
6. To edit a slide, tap . Tap to return.
7. To save your presentation, tap > save.

How do I send a PowerPoint presentation in an email?

Tap the PowerPoint file and > share…

How do I delete a PowerPoint presentation?

Tap and hold the PowerPoint file, and tap delete.

How do I watch a PowerPoint broadcast?

To watch a PowerPoint presentation broadcast over the internet, open the email containing the link to the broadcast presentation, and tap the link.

How do I work with SharePoint Workspace Mobile?

1. Tap Office, and swipe to places.
2. Tap , write the web address for a SharePoint site, and tap .
3. Select a document.
4. View or edit the document, and save your changes.

How do I keep an offline copy of a SharePoint document on my phone?

Tap and hold the document, and tap always stay offline.

How do I return to SharePoint Workspace Mobile?

Press .

How do I write a note?

1. Tap OneNote.
2. Tap .
3. Write your note.
4. To format the text, tap > format.
5. To add a picture, tap .
6. To record a sound clip, tap .
7. To save the changes, press .

How do I send a OneNote note in an email?

Tap a note and > share…

How do I pin an important note to the start screen?

Tap and hold the note, and tap pin to start.

How do I continue with a document on another device?

1. When working on an Office document, tap > save as…
2. Tap Save to > OneDrive.
3. Tap save.

How do I use the calculator?

1. Tap Calculator.
2. To use the basic calculator, hold your phone upright.

How do I use the scientific calculator?

Turn your phone to landscape mode, right edge up.

How do I use the binary calculator?

Turn your phone to landscape mode, left edge up.

How do you set up your company account?

On the start screen, swipe from the top of the screen, and tap ALL SETTINGS > workplace.

How do you use your phone efficiently at work?

Use different mail addresses for business and leisure. You can add several mailboxes to your phone and use the same mail account both on your phone and on your PC, be it Outlook, Office 365, or any other mail account. Your mail and calendar stay in sync, and you can join meetings directly from calendar invitations. You can use the integrated mail and calendar so that, for example, when you have a meeting coming up, you can view the attendee list and, with a tap, access any mail or text message discussions you have had with an attendee.

How do you keep your data secure on your phone?

Your phone has a variety of security options to make sure no one else has access to the sensitive data you have stored on your phone. For example, you can set your phone to lock automatically, or you can even locate your phone if it gets lost (not available in all regions).

How do you use a virtual private network (VPN) connection?

You may use a VPN connection to access your company resources, such as intranet or corporate mail, or you may use a VPN service for personal purposes. Contact your company IT administrator for details of your VPN configuration, or visit Store to download the app for your VPN service and check the service’s website for additional info.

How do you be productive with Office apps?

You can:

• Review your notes and documents, make last-minute changes, or create new documents
• View and edit PowerPoint presentations
• Create, view, and edit Microsoft Excel workbooks
• Save your Office files to OneDrive, and pick up where you left off when you’re back at your computer
• Access the Office 365 service With SharePoint Workspace Mobile, you can open, edit, and save Microsoft Office documents that are on SharePoint 2010 or SharePoint Online sites.

How do you collaborate efficiently with Lync on your phone?

With Lync, you can:

• Keep track of your contacts’ availability
• Send instant messages
• Make phone calls
• Start or join audio, video, or Web conferences

Lync is built to fully integrate with Microsoft Office. You can download the Microsoft Lync mobile version to your phone from Store.

What is Wallet?

Wallet is a virtual wallet on your phone. You can:

• Make Store payments, for example, when buying an app
• Make in-app purchases with your stored cards
• Store your Microsoft gift cards on your phone
• Store your boarding passes, deals, tickets, and more

How do you define a PIN code for your Wallet?

1. To define a PIN code for your Wallet, tap Wallet.
2. Tap > settings+PIN, and switch Wallet PIN to On.
3. Type in a PIN code for your Wallet.
4. Tap done. Your phone asks for the PIN code you defined every time you access Wallet.

How do you protect your Store purchases?

Tap the Use your Wallet PIN to protect your music, app and in-app purchases check box.

How do you copy content between your phone and computer?

1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to your phone. Tip: Your phone is shown under portable devices as Windows Phone. To see the folders of your phone, double-click the name of the phone. There are separate folders for documents, downloads, music, pictures, ringtones, and videos.
3. Drag and drop items from your phone to the computer, or from your computer to the phone.

What should you make sure to do when copying files?

Make sure you put the files in the right folders on your phone, or you may not be able to see them. You can’t copy text messages or contacts to your computer, but you can sync them with your Microsoft account.

What is the Windows Phone app?

If your computer’s operating system is Windows 7, Windows 8, or later, you can also use the Windows Phone app. Windows 8 and later operating systems install the app automatically when you connect your phone to your computer. With Windows 7, you can download it from http://www.windowsphone.com.

What apps work with what computer?

Windows	Phone app	Windows Phone app for desktop	Windows Phone app for Mac	Lumia Photo Transfer for Mac app (photos and videos only)	Windows Explorer
Windows 8	X	X			X
Windows 8 RT	X				X
Windows 7		X			X
Windows Vista/XP					X
Mac			X	X

How do you define internet connections?

If your network service provider charges you on a pay-as-you-use basis, you may want to change the Wi-Fi and mobile data settings to reduce your data costs. You can use different settings for roaming and at home.

Why should you use encryption?

Use encryption to increase the security of your Wi-Fi connection. Using encryption reduces the risk of others accessing your data.

Which is generally faster and less expensive: a Wi-Fi connection or mobile data connection?

Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection. If both Wi-Fi and mobile data connections are available, your phone uses the Wi-Fi connection.

How do you connect to Wi-Fi?

1. On the start screen, swipe down from the top of the screen, and tap.
2. Switch Wi-Fi networking to On.
3. Select the connection you want to use.

How do you use a mobile data connection?

On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > cellular+SIM, and switch Data connection to on.

How do you use your data plan efficiently?

If you are worried about your data usage costs, the data sense app helps you find more efficient ways to use mobile data and track your usage. This app can cut off data connections entirely if needed.

1. Tap data sense.
2. Tap set limit, and choose the values you want.

How can you save on data usage costs automatically when using Internet Explorer?

Tap > settings > Data Sense savings, and select the setting you want.

How do you connect to Wi-Fi?

Connecting to a Wi-Fi network is a handy way of accessing the internet. When out and about, you can connect to Wi-Fi networks in public places, such as a library or internet café.

1. On the start screen, swipe down from the top of the screen, and tap.
2. Switch Wi-Fi networking to On.
3. Select the connection you want to use.

What does Wi-Fi positioning do?

Wi-Fi positioning improves positioning accuracy when satellite signals are not available, especially when you are indoors or between tall buildings.

How do you close a Wi-Fi connection?

Switch Wi-Fi networking to Off.

How can you change the automatic reconnection time, or switch Wi-Fi back on manually?

Tap Turn Wi-Fi back on and the option you want.

How do you connect with Wi-Fi Sense?

Connect to public Wi-Fi hotspots easily with the Wi-Fi Sense app. Wi-Fi Sense connects your phone to public Wi-Fi hotspots and accepts the terms of use for you when required. Wi-Fi Sense can also share your contact info if you want.

1. On the start screen, swipe down from the top of the screen, and tap > Wi-Fi Sense.
2. Switch Connect to Wi-Fi hotspots to On.

How do you share Wi-Fi hotspots with your friends who also use Wi-Fi Sense?

Switch Share Wi-Fi networks I select to On.

How do you use a secure VPN connection?

You may need a VPN connection to access your company resources, such as intranet or corporate mail, or you may use a VPN service for personal purposes. Contact your company IT administrator for details of your VPN configuration, or visit Store to download the app for your VPN service and check the service’s website for additional info.

1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > VPN, and switch Status to On.
2. To add a VPN profile, tap.
3. Switch Connect automatically to On.
4. Write the profile info as instructed by your company IT administrator or VPN service. Your phone automatically connects to the VPN when it is required.

How do you change the VPN mobile data connection and roaming settings?

Tap options.

How do you edit a VPN profile?

Tap and hold the profile, tap edit, and change the info as required.

How do you delete a VPN profile?

Tap and hold the profile, and tap delete.

How do you switch to manual VPN connection?

Tap and hold the profile, and tap switch to manual. Tap the profile to connect to the VPN.

How do you connect to a wireless headset?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Bluetooth.
2. Switch Status to On.
3. Make sure the headset is on. You may need to start the pairing process from the headset. For details, see your headset user guide.
4. To pair your phone and the headset, tap the headset in the list of discovered Bluetooth devices.
5. You may need to type in a passcode. For details, see your headset user guide.

How do you disconnect the headset?

Tap the connected headset in the list. When you switch the headset on again, the connection reopens automatically. To remove the pairing, tap and hold the headset in the list of Bluetooth devices, and tap delete.

How do you connect to your friend’s phone with Bluetooth?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Bluetooth.
2. Make sure Bluetooth is switched on in both phones.
3. Make sure both phones are visible to other phones. You need to be in the Bluetooth settings view for your phone to be visible to other phones.
4. You can see the Bluetooth phones within range. Tap the phone you want to connect to.
5. If the other phone needs a passcode, type in or accept the passcode. The passcode is only used when you connect to something for the first time.

How do you send your content using Bluetooth?

1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > Bluetooth, and switch Status to On.
2. Tap and hold the content you want to send, and tap share… > Bluetooth. For example, in the Photos hub, tap and hold a photo, and tap share… > Bluetooth.
3. Tap the device to connect to. You can see the Bluetooth devices within range.
4. If the other device needs a passcode, type in the passcode. The passcode, which you can make up, must be typed in on both devices. The passcode in some devices is fixed. For details, see the user guide of the other device. The passcode is only used when you connect to something for the first time. The location of the received files depends on the other device. For details, see the user guide of the other device. If the other device is also a Lumia phone, the received files are saved in the apps they belong to. For example, photos are saved in the Photos hub.

How do you set your phone to driving mode?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > driving mode > next.
2. To set the phone to ignore calls, switch Ignore calls to On. To set the phone to ignore text messages, switch Ignore texts to On.
3. Tap next.
4. To send an automatic text message when someone calls or texts you, explaining why you can’t answer, switch Text replies to calls, Text replies to texts, or both to On. To edit the message, tap the text box.
5. Tap next > add a device, and tap the Bluetooth device you connect your phone to when driving, such as a headset. Driving mode starts automatically when the phone and the added Bluetooth device connect.

How do you change your device name?

1. Use a compatible USB cable to connect your phone to a computer running Windows.
2. Find your phone on your computer’s Windows Explorer screen.
3. Right-click the Windows Phone icon, and open your phone’s properties view.
4. Change the default name to whatever you like. The default name is usually Windows Phone. Your phone’s Bluetooth name is the same as its device name.

How do I change the font size?

Tap the Text size slider.

How do I switch high contrast on?

Switch High contrast to On .

How do I magnify the screen?

Switch Screen magnifier to On and double-tap the screen with 2 fingers. When using the magnifier, use 2 fingers to move around the screen. To stop magnification, double-tap the screen with 2 fingers.

How do I use my phone with a TTY/TDD?

Switch TTY/TDD to full. The available TTY/TDD modes may vary depending on your network service provider.

How do I use my phone with a hearing aid?

Switch Telecoil to On . To check the Hearing Aid Compatibility rating for your phone, go to aka.ms/phoneaccessibility.

How do I use the Screen Reader?

Narrator reads the info on your screen aloud. Not all languages are supported, and you may need to download additional language packages.

1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > ease of access, and switch Narrator to On .
2. To hear the names of the items on the screen, move your finger on the screen. To open an item, double-tap the item.

When Narrator is switched on, some touch screen actions, such as swipe, are disabled.

How do I unlock the keys and screen when using the Screen Reader?

Press the power key to wake up the screen, then double-tap the start key .

How do I close the screen reader?

Press the start key and the volume up key at the same time to switch Narrator off or back on.

How do I allow apps to access my location and accelerometer data?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > motion data.
2. Switch motion data to On .

How do I add more languages on my phone?

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > language.
2. Tap add languages, and select the language you want to download.

Some languages may require you to download a language pack. You may also need to restart your phone before you can use the new language.

Tip: To change the keyboard, region, and speech options, tap and hold an installed language.

Where can I find troubleshooting and support?

When you want to learn more about your phone, or if you’re unsure how your phone should work, there are several support channels for you to check.

To help you get the most out of your phone, there’s a user guide in your phone with additional instructions. Tap Lumia Help+Tips.

You can also go to http://www.microsoft.com/mobile/support/, where you can find:

• Troubleshooting info
• Discussions
• News on apps and downloads
• Software update info
• Further details about features and technologies, and the compatibility of devices and accessories

Troubleshooting and discussions may not be available in all languages.

For support videos, go to http://www.youtube.com/lumiasupport.

What should I do if my phone doesn’t respond?

Try the following:

• Press and hold the power key for about 10 seconds. The phone restarts.

If your phone freezes frequently, update your phone software, or reset your phone. Resetting restores the factory settings, and erases all your personal content, including apps you’ve purchased and downloaded. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > reset your phone.

If your issue remains unsolved, contact your network service provider or Microsoft Mobile for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted.

How do I find the unique MEID number of the phone?

To view the unique MEID number of the phone, dial *#06#, or, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > More info.

Where can I find more info about my Boost Mobile account, as well as other Boost Mobile services?

Visit http://www.boostmobile.com.

How can I manage my account?

You can:

• Check your minutes
• Re-Boost® (add money to your account)
• Change plans
• And more

How can I manage my account from my phone?

Access account info and other self-service tools from BoostZone.

• On the home screen, swipe from the top of the screen, and tap ALL SETTINGS > BoostZone.

You can also dial directly for access to certain info:

• Dial #225 to check account balance.
• Dial #233 to make a payment.
• Dial #611 to launch BoostZone or call Boost Customer Care (depending on your Settings) to get answers to other questions.

How can I manage my account from my computer?

• Visit http://www.boostmobile.com, click My Account, and log in with your wireless phone number and account PIN.

How can I manage my account from any other phone?

• Boost Customer Care: 1-888-BOOST-4U (1-888-266-7848).

How can I add money to my account?

Boost Mobile makes it easy to add money to your account. You decide exactly how and where you want to pay. Keep your account active by using your phone and adding money to your account.

How do I pay with cash?

Find an authorized Re-Boost retailer near you. Pick up a Re-Boost Card or recharge for as low as $10 at the register, where available.

How do I pay with a credit/debit card?

Dial #233 to add money from your phone or visit My Account at http://www.boostmobile.com to do it online. Securely register your credit/debit card with Boost for more convenient one-time payments or to set up easy Auto Re-Boost payments.

How do I set up worry-free payments with Auto Re-Boost?

It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card or bank account – whatever’s best for you.

Where can I get more details on all my Re-Boost options?

Visit http://www.boostmobile.com/reboost.

How do I find my phone’s model number and serial number (MEID)?

If you need to contact your care point or your service provider, you may need info, such as your phone’s model number and serial number (MEID). To see the info, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > More info.

You can also find the MEID on your phone label (labeled HEX), which is located under the back cover.

Tip: To view your phone’s MEID number, dial *#06#.

What networks is my device compatible with?

You can only use your device on the LTE TDD 2500 (41); LTE 850 (26), 1900 (25); WCDMA 850, 1900, 2100; CDMA BC0, BC1, BC10; and GSM 850, 900, 1800, 1900 MHz networks. You need a subscription with a service provider.

Will I incur data costs?

Using some features and downloading content require a network connection and may result in data costs. You may also need to subscribe to some features.

Does my device collect and report information?

At the request of your network service provider, your device may collect and report Customer Proprietary Network Information, which may include information such as: technical configuration, type, destination, location, and amount of use of any telecommunications services to which you are subscribed. Please see our Privacy Page at http://www.microsoft.com/mobile/privacypolicy, or contact your network service provider for more info.

Is 4G/LTE supported on my device?

Important: 4G/LTE might not be supported by your network service provider or by the service provider you are using when traveling. In these cases, you may not be able to make or receive calls, send or receive messages or use mobile data connections.

To make sure your device works seamlessly when full 4G/LTE service is not available, it is recommended that you change the highest connection speed from 4G to 3G. To do this, swipe left on the start screen, and tap Settings > cellular+SIM. Switch Highest connection speed to 3G.

For more info, contact your network service provider.

How do I make an emergency call?

Important: Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phone for essential communications like medical emergencies.

Before making the call:

• Switch the phone on.
• If the phone screen and keys are locked, unlock them.
• Move to a place with adequate signal strength.

1. Press , and tap > .
2. Enter the official emergency number for your present location. Emergency call numbers vary by location.
3. Tap call.
4. Give the necessary info as accurately as possible. Do not end the call until given permission to do so.

You may also need to do the following:

• Put a SIM card in the phone. If you don’t have a SIM, tap emergency call when you get an error message about a missing SIM.
• If your phone asks for a PIN code, tap emergency call.
• Switch off the restrictions in your phone, such as call restriction, fixed dialing, or closed user group.
• When you switch your phone on for the first time, you are asked to create your Microsoft account and set up your phone. To make an emergency call during the account and phone setup, tap emergency call.

How do I take care of my device?

Handle your device, battery, charger and accessories with care. The following suggestions help you keep your device operational.

• Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that corrode electronic circuits. If your device gets wet, remove the battery, and let the device dry.
• Do not use or store the device in dusty or dirty areas.
• Do not store the device in high temperatures. High temperatures may damage the device or battery.
• Do not store the device in cold temperatures. When the device warms to its normal temperature, moisture can form inside the device and damage it.
• Do not open the device other than as instructed in the user guide.
• Unauthorized modifications may damage the device and violate regulations governing radio devices.
• Do not drop, knock, or shake the device or the battery. Rough handling can break it.
• Only use a soft, clean, dry cloth to clean the surface of the device.
• Do not paint the device. Paint can prevent proper operation.
• For optimal performance, switch the device off and remove the battery from time to time.
• Keep the device away from magnets or magnetic fields.
• To keep your important data safe, store it in at least two separate places, such as your device, memory card, or computer, or write down important information.

During extended operation, the device may feel warm. In most cases, this is normal. To avoid getting too warm, the device may automatically slow down, close apps, switch off charging, and if necessary, switch itself off. If the device is not working properly, take it to the nearest authorized service facility.

How should I recycle my device?

Always return your used electronic products, batteries, and packaging materials to dedicated collection points. This way you help prevent uncontrolled garbage disposal and promote the recycling of materials. All materials of the device can be recovered as materials and energy. Check how to recycle your products at http://www.microsoft.com/mobile/recycle.

What are my digital rights?

When using this device, obey all laws and respect local customs, privacy and legitimate rights of others, including copyrights. Copyright protection may prevent you from copying, modifying, or transferring photos music, and other content.

Digital rights management (DRM) protected content comes with an associated license that defines your rights to use the content.

With this device you can access content protected with PlayReady. If certain DRM software fails to protect the content, content owners may ask that such DRM software’s ability to access new DRM-protected content be revoked. Revocation may also prevent renewal of such DRM-protected content already in your device. Revocation of such DRM software does not affect the use of content protected with other types of DRM or the use of non-DRM-protected content.

If your device has content protected with either PlayReady or WMDRM, both the licenses and the content are lost if the device memory is formatted. You may also lose the licenses and the content if the files on your device become corrupted. Losing the licenses or the content may limit your ability to use the same content on your device again. For more info, contact your service provider.

What kind of battery and charger should I use?

Use your device only with an original BL-5H rechargeable battery.

Charge your device with AC-20U charger. Charger plug type may vary.

Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible.

Microsoft Mobile may make additional battery or charger models available for this device.

The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery.

Only replace the battery with a battery that is compliant with the IEEE-std-1725 standard.

Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725.

What are the battery and charger safety guidelines?

Always switch the device off and unplug the charger before removing the battery. To unplug a charger or an accessory, hold and pull the plug, not the cord.

When your charger is not in use, unplug it. If left unused, a fully charged battery will lose its charge over time.

Always keep the battery between 59°F and 77°F (15°C and 25°C) for optimal performance. Extreme temperatures reduce the capacity and lifetime of the battery. A device with a hot or cold battery may not work temporarily.

Accidental short-circuiting can happen when a metallic object touches the metal strips on the battery. This may damage the battery or the other object.

Do not dispose of batteries in a fire as they may explode. Obey local regulations. Recycle when possible. Do not dispose as household garbage.

Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way. If a battery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the affected areas with water, or seek medical help. Do not modify, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged.

Use the battery and charger for their intended purposes only. Improper use, or use of unapproved or incompatible batteries or chargers may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty. If you believe the battery or charger is damaged, take it to a service center before continuing to use it. Never use a damaged battery or charger. Only use the charger indoors. Do not charge your device during a lightning storm.

Are there safety precautions for children using this device?

Your device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children.

Can this device be used around medical devices?

Operation of radio transmitting equipment, including wireless phones, may interfere with inadequately shielded medical devices’ function. Consult a physician or the medical device’s manufacturer to determine if it is adequately shielded from external radio energy.

To avoid potential interference, manufacturers of implanted medical devices recommend a minimum separation of 6 inches (15.3 centimeters) between a wireless device and the medical device. Persons who have such devices should:

• Always keep the wireless device more than 6 inches (15.3 centimeters) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Turn the wireless device off if there is any reason to suspect that interference is taking place.
• Follow the manufacturer directions for the implanted medical device.

If you have any questions about using your wireless device with an implanted medical device, consult your health care provider.

What accessibility solutions are available for this device?

Microsoft Mobile is committed to making mobile phones easy to use for all individuals, including those with disabilities. For more information, visit aka.ms/phoneaccessibility.

Can I use my device with a hearing aid?

If supported, you can use your device with a hearing aid.

How do I use a headset with the device?

When using a headset, be aware that your ability to hear outside sounds may be affected. Do not use the headset where it can endanger your safety.

How can I ensure compatibility with my hearing aid?

This device has been tested and rated for use with hearing aids for some of the wireless technologies used. However, newer wireless technologies may not have been tested yet. Try the different features of the device thoroughly in different locations, using your hearing aid or cochlear implant, to determine if you hear any interference. Consult your service provider about return and exchange policies and hearing aid compatibility. Some wireless devices may interfere with some hearing aids. This device complies with FCC rules on hearing aid compatibility (M3 rating or higher). The M value is marked on the device sales package. To determine the M-rating of your hearing aid and compatibility, consult your hearing health professional. For more info about accessibility, go to aka.ms/phoneaccessibility. To use a telecoil-equipped hearing aid, activate the hearing aid (T switch) and the device telecoil. Sound quality depends on the type of hearing aid.

How can I protect my device from harmful content?

Be cautious when opening messages, as they may contain malicious software or be harmful. Be cautious when accepting connectivity requests, browsing the internet, or downloading content. Do not accept Bluetooth connections from untrusted sources. Only install and use services and software from trusted sources that offer adequate security and protection. Install antivirus and other security software on your device and any connected computer. Use only one antivirus app at a time to avoid affecting performance. If you access preinstalled bookmarks and links to third-party internet sites, take appropriate precautions, as Microsoft Mobile does not endorse or assume liability for such sites.

Where can I find information on health concerns related to mobile phones?

The U.S. Food and Drug Administration (FDA) and the U.S. Federal Communications Commission (FCC) have published information on mobile telephones and health. Visit the FDA website at http://www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/CellPhones/default.htm and the FCC website at transition.fcc.gov/oet/rfsafety/rf-faqs.html. Additional information is available from the World Health Organization (WHO) at http://www.who.int/mediacentre/factsheets/fs193/en/ and The National Cancer Institute (NCI) at http://www.cancer.gov/cancertopics/factsheet/Risk/cellphones. If concerned about possible health effects, the FDA suggests limiting radio frequency (RF) exposure by limiting the length of calls or using hands-free devices.

What precautions should I take when using my device in a vehicle?

Radio signals may affect improperly installed or inadequately shielded electronic systems in vehicles, so check with the manufacturer of your vehicle or its equipment. Only qualified personnel should install the device in a vehicle, as faulty installation can be dangerous and invalidate your warranty. Regularly check that all wireless device equipment in your vehicle is mounted and operating properly. Do not store or carry flammable or explosive materials in the same compartment as the device, its parts, or accessories. Do not place your device or accessories in the air bag deployment area.

What safety precautions should I take regarding texting and driving?

Safety should be every driver’s first priority. Obey all local laws regarding cell phone use while driving. If use is legal, always keep your hands free to operate the vehicle and use a hands-free device whenever possible. Suspend calls in heavy traffic or hazardous weather. Familiarize yourself with your phone and its features before driving. Do not input data or engage in text messaging while driving. Avoid using your cell phone when it may distract you while driving. For more information and tips on safe cell phone use while driving, visit http://www.ctia.org/consumer_info/safety (published by the Cellular Telecommunications & Internet Association (CTIA)).

What precautions should I take in potentially explosive environments?

Switch your device off in potentially explosive environments, such as near petrol pumps, as sparks may cause an explosion or fire. Note restrictions in areas with fuel, chemical plants, or blasting operations. Areas with a potentially explosive environment may not be clearly marked but usually include areas where you are advised to switch your engine off, below deck on boats, chemical transfer or storage facilities, and areas where the air contains chemicals or particles. Check with manufacturers of vehicles using liquefied petroleum gas (such as propane or butane) if this device can be safely used in their vicinity.

Where can I find information on Specific Absorption Rate (SAR)?

For information on SAR, see the printed user guide or go to http://www.microsoft.com/mobile/sar.

What are support messages and what information may be sent to Microsoft Mobile?

You may receive support messages from Microsoft Mobile with tips, tricks, and support. To provide this service, your mobile phone number, serial number, and some mobile subscription identifiers may be sent to Microsoft Mobile when you first use the phone. This information may be used as specified in the privacy policy at http://www.microsoft.com/mobile.

Who should I contact for questions about my plan, billing, or network?

Contact your operator for questions regarding your plans, billing, or network.

Who should I contact for questions about my product and warranty?

Visit the support pages for your country at http://www.microsoft.com/mobile/support/ for questions regarding your product and warranty.

Does this device comply with FCC rules?

This device complies with part 15 of the FCC rules, subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more info, go to transition.fcc.gov/oet/rfsafety/rf-faqs.html. Any changes or modifications not expressly approved by Microsoft Mobile could void the user’s authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules, which are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

What should I do if this equipment causes harmful interference to radio or television reception?

If this equipment causes harmful interference, which can be determined by turning the equipment off and on, try the following:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Where can I find more information about the MPEG-4 Visual Patent Portfolio License?

This product is licensed under the MPEG-4 Visual Patent Portfolio License (i) for personal and noncommercial use in connection with information encoded in compliance with the MPEG-4 Visual Standard by a consumer engaged in a personal and noncommercial activity and (ii) for use in connection with MPEG-4 video provided by a licensed video provider. No license is granted or shall be implied for any other use. Additional information, including that related to promotional, internal, and commercial uses, may be obtained from MPEG LA, LLC. See http://www.mpegla.com.

How do I insert the SIM card? Refer to “get started” in the index.

How do I access keys and parts information? Refer to “keys and parts” in the index.

How do I activate the phone? Refer to “phone activation” in the index.

How do I use the basics of the device? Refer to “basics” in the index.

How do I lock the keys and screen? Refer to “locking the keys” and “locking the screen” in the index.

How do I charge the device? Refer to “charging” in the index.

How do I use the on-screen keyboard and write text? Refer to “on-screen keyboard” and “write text” in the index.

How do I switch apps and views? Refer to “switch apps” and “switch views” in the index.

How do I turn the device on/off? Refer to “switching on/off” in the index.

How do I use the touch screen? Refer to “touch screen” in the index.

How do I manage my accounts? Refer to “accounts” in the index.

How do I use the store? Refer to “store” in the index.

How do I manage security settings? Refer to “security” in the index.

How do I set my PIN code and access codes? Refer to “PIN code” and “access codes” in the index.

How do I update my phone? Refer to “update phone” in the index.

How do I back up and restore data? Refer to “back up data” and “restore data” in the index.

How do I save or move apps? Refer to “save or move apps” in the index.

How do I check the battery status? Refer to “battery” in the index.

How do I remove the SIM and memory cards? Refer to “remove SIM card” and “remove memory card” in the index.

How do I manage contacts, add a contact, copy contacts, and create a contact group? Refer to “contacts,” “add a contact,” “copy contacts,” and “create a contact group” in the index.

How do I access the people hub? Refer to “people hub” in the index.

How do I make a call and use the phone app? Refer to “make a call” and “phone app” in the index.

How do I access my voice mailbox? Refer to “voice mailbox” in the index.

How do I send and receive messages? Refer to “messaging” and “send a message” in the index.

How do I access the internet and manage internet connections? Refer to “internet” and “internet connections” in the index.

How do I browse the Web? Refer to “browse the Web” in the index.

How do I add and use a mailbox, as well as send mail? Refer to “add a mailbox” and “send mail” in the index.

How do I use the camera and video features? Refer to “camera” and “video” in the index.

How do I use Bluetooth and connect to Wi-Fi, as well as manage connectivity and data management settings, and use a VPN? Refer to “bluetooth,” “connect to Wi-Fi,” “connectivity,” “data management,” and “VPN” in the index.

How do I copy content? Refer to “copy content” in the index.

How do I personalize my device? Refer to “personalizing” in the index.

How do I use icons? Refer to “icons” in the index.

How do I use Cortana and voice commands? Refer to “Cortana” and “voice commands” in the index.

How do I use social media accounts and social networks? Refer to “social media account” and “social networks” in the index.

How do I use the clock and calendar? Refer to “clock” and “calendar” in the index.

How do I use the navigation and maps features? Refer to “navigation” and “maps” in the index.

How do I listen to the FM radio? Refer to “FM radio” in the index.

How do I play games? Refer to “games” in the index.

How do I play music and videos, and sync music? Refer to “play music,” “play video,” and “sync music” in the index.

How do I use office apps? Refer to “office” in the index.

How do I use the Wallet app? Refer to “wallet” in the index.

What are the accessibility features of the device? Refer to “accessibility” in the index.

How do I adjust the device settings? Refer to “settings” in the index.