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PDF Content Summary: PET HAIR ERASER® TURBO PRO LIGHTWEIGHT & POWERFUL PET HAIR PICK UP QUICK START/USER GUIDE 2281K Series More of a video person? Look for this icon and go online for an instructional how-to video at BISSELL.com BISSELL.com IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM. Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following: WARNING » Use extra care when cleaning on stairs. » Do not use to pick up flammable or combustible materials TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY: » Do not leave vacuum cleaner when it is plugged in. Unplug from outlet when not in use and before servicing. » Do not use outdoors or on wet surfaces. (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present. » Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth- proofing substances, flammable dust, or other explosive or toxic vapors. » Do not allow to be used as a toy. Close attention is necessary when used by or near children. » Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). » Do not use for any purpose other than described in this User’s Guide. Use only manufacturer’s recommended attachments. » Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. » Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center. » Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces. » Do not use without filters in place. » Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc. » Use only on dry, indoor surfaces. » Keep appliance on a level surface. » Do not carry the vacuum cleaner while it is running. » Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. » Unplug before connecting or disconnecting the TurboBrush® Tool. » Do not handle plug or vacuum cleaner with wet hands. » Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow. » Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. » Turn off all controls before plugging or unplugging vacuum cleaner. SAVE THESE INSTRUCTIONS This model is for household use only. WARNING » Plastic film can be dangerous. To avoid danger of suffocation, keep away from children. » Do not plug in your vacuum cleaner UNTIL you are familiar with all instructions and operating procedures. » To reduce the risk of electrical shock, turn power switch OFF and disconnect polarized plug from electrical outlet BEFORE performing maintenance or troubleshooting checks. 2 Quick Start Guide READ COMPLETE USER GUIDE FOR FULL INSTRUCTIONS ON USE, MAINTENANCE, AND IMPORTANT SAFETY NOTICES. Assembly 12 3 Slide end of wand into top Attach Stretch Hose by Remove Dirt Tank. Press of base. It will “click” when lining the tabs on the cuff the Dirt Tank Release inserted correctly. with the notches on the Button and pull away from back of the vacuum. Twist vacuum. clockwise to lock hose into place. 4 5 Place the Dirt Tank Attach end of hose on the vacuum to vacuum by sliding by securing the square cuff into the bracket below the bottom in place first, then pushing power switch. back until you hear a “click”. 6 Install Optional Febreze® Filter Press the Dirt Tank Twist tank cover to the Remove the Pre-Motor Release Button and pull unlock position then pull Filter and replace with away from vacuum. up on handle. the Febreze® Filter. Febreze and related trademarks are owned by the Procter & Gamble Company, Cincinnati, Ohio and used under license by BISSELL Homecare, Inc. BISSELL.com 3 Thanks for buying a BISSELL vacuum! We love to clean and we’re excited to share one of our new innovative products with you. We want to make sure your vacuum works as well in five years as it does today, so this guide has tips on using (pages 6-9), maintaining (pages 10-13), and if there is a problem, troubleshooting (page 14). What’s in the Box? Vacuum Base Quick Start / Assembly . . . . . . 2 Safety Instructions. . . . . . . . . . . 3 Product View. . . . . . . . . . . . . . . . 5 Operations . . . . . . . . . . . . . . . .6-9 Maintenance & Care . . . . . 10-13 Pet Hair Pet TurboEraser® Eraser® Tool Tool Upper and Extension Handle, Wand Hose, LED Crevice Lighted Tool If desired, hose can be removed from wand for tool usage. 2-in-1 Pet Brush Febreze® Filter Optional use. NOTE: Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap. Troubleshooting . . . . . . . . . . . . 14 Warranty . . . . . . . . . . . . . . . . . . . 15 Service . . . . . . . . . . . . . . . . . . . . . 15 Product Registration. . . . . . . . 16 Parts & Supplies . . . . . . . . . . . . 16 BISSELL.com 4
Product View Handle Suction Control Stretch Hose Pet TurboEraser® Tool* Pet TurboEraser® Tool* Pet Hair Eraser Tool Pet Hair Eraser Tool Pet Hair Eraser Tool THIS A POLARIZED APPLIANCE PLUG HAS To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way. Carry Handle Hot Neutral Dirt Tank LED Lighted Crevice Tool 2-in-1 Pet Brush 2-in-1 Pet Brush
*NOTE: Pet TurboEraser® Tool and Pet Hair Eraser® Tool do not store on unit. Cord Clip Quick Release
Power Switch Brush Roll Extension Wand Dirt Tank Release Button On/O Switch Pre-Motor Filter Cover Quick ReleaseTM Cord Wrap
Post-Motor Filter Cover (under Dirt Tank) LED Lights BISSELL.com 5 Operations WARNING Do not plug in your vacuum until you are familiar with all instructions and operating procedures. 1 Turn Step gently on base and pull back on handle to recline. NOTE: The Brush Roll will automatically shut off when vacuum is locked in upright position. Recline to reactivate. NOTE: In the unlikely event that hair wrapped around your Brush Roll, run vacuum back and forth on clean carpet several times to help release any wrapped hair. 2 vacuum ON by pressing Power Switch on (I - ON and O - OFF). Press Brush Roll switch to run the PowerBrush for carpet cleaning (Brush Roll is on when light on switch is illuminated). See page 15 to maintain the Brush Roll. NOTE: Turn off the Brush Roll when vacuuming hard or delicate surfaces that may be caught by the rotating brush. This could include hard wood, tiled floors, small area rugs, or frieze carpets that have long delicate fibers or threads.Adjusting the Suction Control 1 Locate the Suction Control setting on the vacuum handle. Adjust Suction Control for plush carpet or low carpet for easy multi-surface cleaning. BISSELL.com 6 Above Floor Cleaning 1 2Clean hard to reach spaces with the Quick Release Extension Wand. Push the release button to remove and attach desired tool. If desired, the Stretch Hose can be removed from the Extension Wand. To do so, twist hose from the back of the wand to remove. 3 4 Attach desired tool. Use the Pet TurboEraser® Tool for best results on stairs. Or use the 2-in-1 Pet Brush with soft, white bristles for sensitive/gentle surfaces and rubber nubs to pick up embedded pet hair. When finished, replace the wand back on the vacuum by sliding into place until you hear “click.” BISSELL.com 7 Vacuum Motor Protection An internal thermal protector has been designed into your vacuum to protect it from overheating. When the thermal protector activates, the main vacuum motor will stop operating. The front lights will remain on, even though the motor turns off. If this happens, proceed as follows. 1Turn vacuum OFF and unplug from electrical outlet. 23 When the motor cools for approximately 30 minutes, the thermal protector automatically resets and cleaning may continue. If the vacuum will not turn on or the thermal protector continues to activate, your vacuum may need servicing. Contact BISSELL Possible areas that could clog. Consumer Care. NOTE: The thermal protector controls the main vacuum motor only, not the brush motor. If the thermal protector activates, brush and lights will continue to operate normally; however, there will be no suction. Upper Hose Check for the source of overheating Filter problem (full Dirt Tank, dirty filters, or a clog) and fix by following the maintenance instructions. Filter Lower Brush Hose Roll BISSELL.com 8 Remove/Empty Dirt Tank WARNING To reduce the risk of electrical shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks. 1 2 Press the Tank Release Button and grab The Dirt Tank is full. Time to empty! the handle to pull the Dirt Tank away from vacuum. 3 4 Return the Dirt Tank to the vacuum, securing the bottom in place first and Hold the Dirt Tank over a trash bin and press the Empty Button. Once emptied, snap bottom back into place. then pushing back until you hear a “click.” WARNING Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the Dirt Tank.WARNING Before using your vacuum, make sure that the Dirt Tank is in locked position and that all filters, both pre- and post-filters, are in place. DO NOT operate your vacuum without these filters. BISSELL.com 9 Clean/Replace Pre-Motor Filters WARNING To reduce the risk of electrical shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks. WARNING Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the dirt container. 1 2 Press the Dirt Tank Release Button and pull away from vacuum. Twist tank cover to the unlock position then pull up on handle. 3 4 24h Remove Pre-Motor Filter from top of Dirt Tank lid by pulling out. NOTE: Replace filters every 3 to 6 months. Visit BISSELL.com for filter replacements. NOTE: Washing may decrease the Febreze® odor eliminating scent.Both Pre-Motor Felt and Foam Filters are washable. Clean with mild detergent, rinse and squeeze all excess water. Allow filters to dry completely before reinserting. Return Pre-Motor Filters to the top of the Dirt Tank, placing the thick Foam Filter in last. BISSELL.com 10 Clean/Replace Post-Motor Filter WARNING To reduce the risk of electrical shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks. WARNING Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the Dirt Tank. 1 2 Press the Dirt Tank Release Button and Pull tab up to access Post-Motor Filter. pull Dirt Tank away from vacuum. 3 4 When reassembling, be sure to lock the filter back into place. The pleated filter Twist filter counter-clockwise to unlock and remove from vacuum. may NOT be washed. If dust/debris accumulates, gently tap the filter on the inside of a trash container. NOTE: Replace filters every 3 to 6 months. Visit BISSELL.com for filter replacements. BISSELL.com 11 BISSELL.com 12 Clean Inner Cyclone Separator 1 2 3 Maintain Pet TurboEraser® Tool 1 2 3 4 Tap separator against inside of trash container and Hold the Dirt Tank over a trash container. Press the bottom release button to empty. Twist Cyclone counter- clockwise and pull down to remove from tank. rinse under warm water, if necessary. Be sure to let it dry completely before placing back in Dirt Tank. Paddle Wheel BeltRoller Twist gray collar counter-clockwise, until slot appears, and then separate faceplate. Remove Brush Roll, Belt, and Paddle Wheel. Inspect for damages and replace if necessary. To reassemble, align two clips on each end of Paddle Wheel with Belt on and pop back into place. Place Brush Roll with Belt back in. Faceplate will not close properly if all parts are not aligned correctly. To put faceplate back on, align the tabs in the top of the cover and place it down to “click” into place. Replace Brush and Belt 1 2 3 4 Parts & Supplies For Parts and Supplies, go to BISSELL.com and enter your model number in the search field. Inspect Brush Roll by placing it on its end and spin. The Brush Roll should spin freely, Unplug and turn vacuum over. Unscrew 10 Phillips- head screws to remove bottom cover. multiple times by one flick. If it doesn’t, replace Brush Roll. Inspect Belt, replace if it appears damaged. 1. Place Belt back on Brush Roll. 2. Pinch Belt around Brush Roll & hook back around the motor gear. Pull Brush Roll straight out and slide Belt off motor gear. Replace Brush Roll and/or Belt. 3. Rotate Brush Roll into place and line up end caps. 4. Re-attach bottom cover with 10 screws. NOTE: If an object becomes lodged in foot and brush shuts off, turn vacuum off and unplug from electrical outlet. Remove obstruction and brush will automatically reset when vacuum is plugged and turned back on. BISSELL.com 13 Troubleshooting WARNING To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem Possible causes Remedies
Brush Roll doesn’t rotate Brush Roll switch is turned OFF. Make sure Brush Roll switch is ON. Vacuuming on Premium Soft Adjust Suction Control to reduce Carpet. suction on softer carpets.
Vacuum is locked in upright Recline vacuum and switch on the position. Brush Roll.
Brush Roll has lodged debris or other entanglements, keeping the brush from rotating. Unplug to reset brush motor, checking for and removing debris before turning ON. Vacuum won’t pick up dirt Filters are dirty. Remove and rinse Pre-Motor Filters. Allow enough time for them to dry properly before reinserting. Remove and dust off post-motor filter. There is a crack or hole in the If there is a crack or hole, order a new Main Hose. Main Hose from the BISSELL website. There is a clog in the vacuum. Remove bottom cover and check for any buildup of debris. Remove debris and debris buildup before reinstalling bottom cover. Dirt Tank is not seated Press the Tank Release to release the correctly. Dirt Tank and reseat properly. Main Hose is not connected. Locate the Main Hose and reconnect by pushing the hose connection. There is a clog in the hose. Disconnect Lower Hose and check for clogs as well. Use a broom handle to push any debris out. Hair wrapped around Brush Roll. Run vacuum back and forth on clean carpet several times to release wrapped hair. Dirt is escaping from the vacuum Dirt Tank is full. Empty the Dirt Tank. Filters are missing or dirty. Check to see if all of the Pre-Motor and Post-Motor Filters are in place and clean.
Hose won’t pick up dirt Suction is set too low. Adjust using the Suction Control Feature.
Vacuum is hard to push or pull Suction is set too high. Adjust using the Suction Control Feature. High-pitched noise There is a clog in the vacuum. Check inside of Main Hose and Lower Hose for clogs by disconnecting from vacuums.
BISSELL.com 14 Warranty This warranty gives you specific legal BISSELL IS NOT LIABLE FOR INCIDENTAL rights, and you may also have other rights OR CONSEQUENTIAL DAMAGES OF ANY which may vary from state to state. If you NATURE ASSOCIATED WITH THE USE OF need additional instruction regarding this THIS PRODUCT. BISSELL’S LIABILITY WILL warranty or have questions regarding NOT EXCEED THE PURCHASE PRICE OF what it may cover, please contact BISSELL THE PRODUCT. Consumer Care by E-mail, telephone, or regular mail as described below. Some states do not allow the exclusion or limitation of incidental or consequential Limited Five-Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for five years, any defective or malfunctioning part. See information below on "If your BISSELL product should require service." Service Please do not return this product to the store. Other maintenance or service not included in the manual should be performed by an authorized service representative. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691. damages, so the above limitation or exclusion may not apply to you. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES, EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE FIVE-YEAR DURATION FROM This warranty applies to product used for personal, and not commercial or rental THE DATE OF PURCHASE AS DESCRIBED ABOVE. service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you. neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered. NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. If your BISSELL product should require service: Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care. Website: BISSELL.com E-mail: BISSELL.com/email-us Call: BISSELL Consumer Care 1-800-237-7691 Monday – Friday 8am - 10pm ET Saturday 9am - 8pm ET Sunday 10am - 7pm ET BISSELL.com 15 Register your product today! Registering is quick, easy, and offers you benefits over the lifetime of your product. You’ll receive:
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Visit BISSELL.com/registration! Visit the BISSELL website: BISSELL.com When contacting BISSELL, have model number of cleaner available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See the Warranty page for details. Parts & Supplies For Parts and Supplies, go to BISSELL.com and enter your model number in the search field. We can’t wait to hear from you! Rate this product and let us (and millions of your closest friends) know what you think! BISSELL.com ©2018 BISSELL Homecare, Inc Grand Rapids, Michigan All rights reserved. Printed in China Part Number 161-5718 04/18 Visit our website at: BISSELL.com
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