FREE ENGLISH BATEC ELECTRIC (01) PDF USER GUIDE
FREE ENGLISH BATEC ELECTRIC (01) PDF USER MANUAL
FREE ENGLISH BATEC ELECTRIC (01) PDF OWNER GUIDE
FREE ENGLISH BATEC ELECTRIC (01) PDF OWNER MANUAL
FREE ENGLISH BATEC ELECTRIC (01) PDF REFERENCE GUIDE
FREE ENGLISH BATEC ELECTRIC (01) PDF INSTRUCTION GUIDE
FREE ENGLISH BATEC ELECTRIC (01) PDF REFERENCE MANUAL
FREE ENGLISH BATEC ELECTRIC (01) PDF INSTRUCTION MANUAL
FREE ENGLISH BATEC ELECTRIC (01) PDF OPERATING INSTRUCTIONS
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What should I do before using my Batec for the first time?
Before using your Batec for the first time, read this user manual carefully.
Don’t exceed the maximum weight of 110 kg. This includes the user’s weight and any other object being carried.
The Batec isn’t compatible with all wheelchairs on the market. Before installing it, check the current Batec Compatibility Table on our website (www.batec-mobility.com).
It is important to start out slowly the first time you use your Batec in order to learn the sensations you get and become familiar with it. Each new manoeuvre is a potential risk. Be particularly careful with turns and speed.
Choose a calm place to use your Batec the first time.
Have someone help you become familiar with your Batec. Each new manoeuvre can put you at risk of injury. Never use your Batec alone until you have gained the necessary skill level. When someone is helping you, it is important for them to have read the user manual beforehand as well.
Safe use of the Batec requires training and experience.
Make sure you are familiar with local traffic regulations.
Check local laws regarding add-on handbikes and wheelchairs, as they may vary depending on your location.
Always do a safety check on your Batec before each use. To do this, check:
– Conditions of the fixed or removable axles on the rear wheels of your wheelchair.
– The Velcro on the seat and backrest of your wheelchair.
– Tyre pressure on your wheelchair. If it is too low, there is a greater risk of tipping over and greater wear (recommended pressure for wheelchair: see side of tyre).
– Batec tyre pressure (recommended pressure: 2 bar).
– Conditions of the Batec frame.
– Chain tension on the BATEC MANUAL.
– All parts, in particular any screws, are properly tightened.
– Brakes are working properly.
– For the BATEC ELECTRIC and BATEC HYBRID, make sure that all electrical connections are in good conditions and properly connected.
– For the BATEC ELECTRIC and the BATEC HYBRID, make sure the battery is connected.
– The Batec attaches and detaches from the wheelchair properly.
What are the safety guidelines for using the Batec during operation?
The Batec must only be used to transport one person at a time.
The Batec is only recommended for people with the physical and mental state necessary to travel in situations with vehicle traffic.
Avoid unnecessary risks like excess speed, fast turns and leaning to the side. Also avoid travelling over objects that may cause you to brake sharply or tip over.
The safest way to drive the Batec is on level surfaces without obstacles. Use ramps whenever possible. Always be extremely careful when crossing the road.
Use reflectors on your Batec and wheelchair or on your clothes to make you more visible to drivers. In situations with reduced visibility, always use lights.
There is a risk of skidding on wet surfaces, gravel or irregular terrain; reduce your speed and use extra caution. Don’t use the Batec on mud or ice.
Make sure your feet are properly positioned on the footrest of the wheelchair and that the seatbelt is properly adjusted.
Always wear a helmet.
When you use your Batec, control your speed and only ride as fast as appropriate for the given ground conditions. By maintaining a prudent speed, you will avoid unnecessary risks. Don’t ride the Batec faster than you would travel in a wheelchair alone.
What are the maximum recommended speeds for the Batec?
Maximum recommended speeds are:
– 6 km/h on the street, pavement and pedestrian areas.
– 12 km/h in cycle lanes.
– > 12 km/h on private land.
What should I do when turning the Batec?
When you need to turn, remember to slow down and be extra careful. If you take a turn too quickly, you may lose control of the Batec and run the risk of tipping over or crashing. Lean your body into the curve for better stability and to reduce the risk of tipping over.
How should I hold the grips while driving and braking?
While driving and braking, hold the grips firmly with both hands in order to avoid any accidents caused by steering error.
Is it safe to go up or down kerbs with the Batec?
Going up or down kerbs isn’t recommended, as there is a risk of tipping over. When you can’t avoid a kerb, we recommend you:
– Get help whenever possible.
– Take the kerb perpendicularly, so that both wheels of your wheelchair go over the kerb at the same time. Going over a kerb in any other way significantly increases the risk of tipping over.
– Avoid banging the Batec when going up or down over a kerb, as this could damage both the Batec and your wheelchair.
– The Batec and the wheelchair must roll gently over the kerb on all wheels.
– Never try to go up or down over any kerb more than 10 cm high.
What recommendations are there for travelling up or down hills with the Batec?
When travelling up or down a hill, we recommend you:
– Get help whenever possible while on a hill.
– Stay a straight course.
– When going up steep hills, lean forward to put more weight on the front wheel and improve traction.
– Avoid unnecessary turns and never turn sharply, as this puts you at risk of tipping over.
– Avoid stopping: this may lead you to lose control of the Batec.
– When going downhill, go slowly, braking continuously, and avoid braking sharply.
– Don’t use the brakes on your wheelchair; this could cause them to lock up and you to lose control.
Should I carry an extra battery?
When travelling long distances we recommend you carry an extra battery.
Is there a specific handling warning for BATEC MANUAL and BATEC HYBRID users?
Yes, for BATEC MANUAL and BATEC HYBRID, don’t put your hands in the chain area. There is a risk your fingers may get stuck in any moving parts.
What should I check regarding Batec wheels and brakes?
Make sure the grip on your wheels is in proper condition.
Make sure you are familiar with braking distances at various speeds.
What accessories can I use with the Batec?
Only use accessories approved by Batec Mobility. Check http://www.batec-mobility.com.
Can I carry a child on my lap while using the Batec?
NEVER use your Batec with a child on your lap, as there is a high risk of getting fingers stuck in the chains (for BATEC MANUAL and BATEC HYBRID) and of tipping over in sharp turns (in all cases).
What manoeuvres are not allowed with the Batec?
The following manoeuvres are not allowed:
– Riding up or down stairs or staircases.
– Riding at an angle on the pavement.
– 180° turns on steep hills.
– Sharp movements.
– Sharp braking on a curve.
Where should I take my Batec for servicing?
Take your Batec to a distributor or technical service provider authorised by Batec Mobility regularly for servicing.
Are there any environmental precautions or warnings for the Batec?
Avoid contact or proximity to fire, particularly lit cigarettes.
If the Batec is exposed to direct sunlight or low temperatures for an extended period of time, the Batec pieces may overheat (>41° C) or become too cold (<0°).
We don’t recommend using the Batec in the rain or on snowy, slippery or unsafe surfaces. Also avoid riding through dangerous areas.
How should I charge the Batec battery?
Only use our charger to charge the battery.
What if I don’t use my Batec for a long time?
If you don’t use your Batec for an extended period of time, make sure the battery is fully charged and recharge it every 2 months to avoid damage caused by “deep discharge”.
Can children use the Batec?
Keep the Batec out of the reach of children when not under adult supervision.
Can I open the Batec battery?
Do not open the battery, as there is a risk of explosion and/or fire.
What skills are needed to use Batecs?
Batecs are only recommended for people with the physical and psychological conditions to circulate in traffic. To use the standard Batec models (BATEC ELECTRIC, BATEC MANUAL, BATEC HYBRID), users must have full hand and arm function.
To use the models with QUAD controls, users must have good arm function and partial hand function, enough to accelerate, brake and turn without danger. This is why Batec Mobility always offers users the option to test the product before purchasing.
The most serious spinal cord injury compatible with use of the BATEC QUAD is functional C6 (good biceps function and wrist motion is essential).
What are the specifications of the BATEC ELECTRIC?
MATERIAL: 7005 Aluminium
MOTOR: 36 V 500 W Brushless
BATTERY: 9-11 Ah lithium battery without memory effect with cable-free connection system
AUTONOMY: 30-40 km, depending on weather, terrain and speed
CHARGER: Fast CHARGER (4 hours)
TYRES: 20″ ultra-grip Maxxis (54-406)
RIMS: 20″ aluminium double-wall
BRAKES: Shimano 203 mm dual mechanical disc brakes with Shimano Deore levers
HEADSET: FSA Orbit MX
HANDLEBAR: FSA V-Drive Lowriser
REGULATION SYSTEM: BATEC EASY-FIT regulation system (Pat. Pend.)
ANCHOR SYSTEM: BATEC EASY-FIX fast anchor system (Pat. Pend.)
STAND FRAME: BATEC SAFE-FEET stand frame (Pat. Pend.)
FRONT LIGHT: LED – 900 lumens runs off main battery
REAR LIGHTS: TWO REAR LED LIGHTS on the stand frame
DISPLAY PANEL: With battery gauge and speed regulator
CYCLE COMPUTER: With LCD screen and 4 functions
USB PORTS: TWO USB PORTS to charge a smartphone or tablet
WEIGHTS: REMOVABLE QR WEIGHTS for improved traction
WEIGHT: 14.9 kg (+ 4 kg battery + 5 kg weights)
What are the specifications of the BATEC MANUAL?
MATERIAL: 7005 Aluminium
TYRES: 20″ ultra-grip Maxxis (54-406)
RIMS: 20″ aluminium double-wall
GEAR SHIFTER: 24-gear Sram Dual Drive (3 hub gears + 8 sprocket gears)
BRAKES: Shimano 180 mm dual mechanical disc brakes with Shimano Deore levers
HEADSET: FSA Orbit MX
CRANK ARMS: 170 mm Shimano aluminium
REGULATION SYSTEM: BATEC EASY-FIT regulation system (Pat. Pend.)
ANCHOR SYSTEM: BATEC EASY-FIX fast anchor system (Pat. Pend.)
STAND FRAME: BATEC SAFE-FEET stand frame (Pat. Pend.)
FRONT LIGHT: With 7 LEDs and 4 functions
REAR LIGHT: With 2 LEDs and 2 functions
CYCLE COMPUTER: With LCD screen and 8 functions
BOTTLE HOLDER: Standard
WEIGHTS: REMOVABLE QR WEIGHTS for improved traction
WEIGHT: 14 kg (+ 5 kg weights)
What are the specifications of the BATEC HYBRID?
MATERIAL: 7005 Aluminium
MOTOR: 36 V 500 W Brushless
BATTERY: 9-11 Ah lithium battery without memory effect with cable-free connection system
AUTONOMY: 30-40 km, depending on weather, terrain and speed
CHARGER: Fast CHARGER (4 hours)
TYRES: 20″ ultra-grip Maxxis (54-406)
RIMS: 20″ aluminium double-wall
GEAR SHIFTER: 8-gear Shimano Alivio
BRAKES: Shimano 203 dual mechanical disc brakes with Shimano Deore levers
CRANK ARMS: 170 mm Shimano aluminium
REGULATION SYSTEM: BATEC EASY-FIT regulation system (Pat. Pend.)
ANCHOR SYSTEM: BATEC EASY-FIX fast anchor system (Pat. Pend.)
STAND FRAME: BATEC SAFE-FEET stand frame (Pat. Pend.)
FRONT LIGHT: LED – 900 lumens runs off main battery
REAR LIGHTS: TWO REAR LED LIGHTS on the stand frame
DISPLAY PANEL: With battery gauge and speed regulator
CYCLE COMPUTER: With LCD screen and 8 functions
USB PORTS: TWO USB PORTS to charge a smartphone or tablet
WEIGHTS: REMOVABLE QR WEIGHTS for improved traction
WEIGHT: 19.9 kg (+ 4 kg battery + 5 kg weights)
How is the Batec delivered?
Your new Batec will be delivered in a cardboard box. In order to prevent damage during transport, parts that must be assembled later, like the battery, are packaged separately inside the cardboard box.
What should I check upon unpacking the Batec?
Check that the outside of the cardboard box hasn’t been damaged in any way during transport.
Remove all of the packing materials.
Remove the parts of the Batec (including the battery and charger) from the cardboard box and check that they are all there.
Check that all the parts are in proper conditions, without any sort of damage, scratches, tears, dents, irregularities or other defects.
If you find any problems, or if any pieces are missing, notify the authorised distributor immediately.
How should I lift and transport the Batec?
The Batec has been designed so that users can easily remove and detach the battery on their own.
When taking the Batec on any means of transport (car, bus, train, plane, etc.), we recommend removing the battery before your journey: turn the battery key to OPEN, remove the key and then remove the battery.
When lifting the Batec, we recommend removing the weight and the battery.
When transporting the Batec in the boot of a vehicle, we recommend leaving it attached to a wheelchair whenever possible.
The Batec is not designed to be used as a means of transport inside a vehicle.
How do I attach the Batec to my wheelchair?
Step 1: Get in front of the Batec, with the handlebar centred in front of the wheelchair, with the wheelchair brake on.
Step 2: Grab the Batec by the handlebar and pull it towards you, rolling the frame stand until the detaching ramp on the anchoring bar touches the front axle of the bar on the wheelchair.
Step 3: Tip the handlebar, lifting the front wheel, while pulling the Batec towards you. When the detaching ramp has passed the front axle of the bar on the wheelchair, let go of the handlebar and put the front wheel back on the ground.
Step 4: Take off the brake on the wheelchair and push gently on the Batec handlebar to make sure the front axle is securely in place.
Step 5: Push the handle until it clicks, so that both the wheels on the Batec stand frame and the front wheels on the wheelchair are off the ground. Your Batec is now attached.
How do I detach the Batec from my wheelchair?
Step 1: For the BATEC ELECTRIC and the BATEC HYBRID, make sure that the Batec is off.
Step 2: Push the anchor lever forward with the palm of your hand until you feel it come free. Don’t let go of the lever and set the Batec on the ground. Advice: lean your torso back to take weight off the lever. This will make it much easier to detach the Batec.
Step 3: Tilt the handlebar, lifting the front wheel, while you push the Batec away from you.
Step 4: When the detaching ramp has gone over the front axle of the wheelchair bar, let go of the handlebar and set the front wheel down again. Your Batec is now detached.
Is attaching and detaching the Batec difficult?
Practice attaching and detaching your Batec calmly and you’ll see that, in just a few weeks of use, it will become automatic.
How do I turn the BATEC ELECTRIC / BATEC QUAD ELECTRIC on and off?
Turn on: Turn the key on the right side of the battery clockwise to the ON position. It will do a system check: don’t start using your Batec until it has finished with the system check and all the lights are on.
Turn off: Turn the key on the battery anti-clockwise to the OFF position. If you leave it in the OPEN position, your Batec will be off and the battery will be ready to remove.
How do I accelerate the BATEC ELECTRIC?
The twist throttle is located on the right grip of the handlebar. It works just like a motorbike, meaning you can regulate your speed by turning the throttle on the grip.
How do I brake on the BATEC ELECTRIC?
The Batec has two brake levers on the handlebar that activate the disc brakes. Squeeze the lever to activate the brakes. Advice: Use one hand to accelerate and the other to brake. Advice: Always keep two fingers on the brake lever in order to respond quickly.
How does the speed limiter work on the BATEC ELECTRIC / BATEC QUAD ELECTRIC?
The Batec has five speed levels. Use the buttons on the display panel to limit the maximum speed. The display panel also indicates battery charge (1: Fully charged, 2: Low battery).
STANDARD BATEC / BATEC QUAD ELECTRIC
| Position | Speed |
|---|---|
| 1 | 6 km/h |
| 2 | 10 km/h |
| 3 | 13 km/h |
| 4 | 17 km/h |
| 5 | 20 km/h |
BATEC LIMITED 10 km/h
| Position | Speed |
|---|---|
| 1 | 6 km/h |
| 2 | 10 km/h |
| 3 | 10 km/h |
| 4 | 10 km/h |
| 5 | 10 km/h |
BATEC RAPID EDITION
| Position | Speed |
|---|---|
| 1 | 11 km/h |
| 2 | 18 km/h |
| 3 | 23 km/h |
| 4 | 30 km/h |
| 5 | 35 km/h |
How do I operate the lights on the BATEC ELECTRIC / BATEC QUAD ELECTRIC?
On the right side of the Batec, there is a switch that controls the front and rear lights. When you switch them on, the switch should turn red. The front light is located under the battery and the two rear lights on the frame stand.
How do I accelerate and brake on the BATEC QUAD ELECTRIC?
Accelerate: Pull the BATEC QUAD handlebar towards you to activate the throttle.
Brake: Push the BATEC QUAD handlebar away from you to brake.
How do I move and brake on the BATEC MANUAL?
Move: Grab the handles tightly and turn the crank arms of your Batec forward, making sure the cables are always up.
Brake: The Batec has two brake levers on the pedals that activate the disc brakes. Squeeze the levers to activate the brakes.
How do I operate the lights on the BATEC MANUAL?
Lights: The front light is on the stem, near the pedal axle. Use the switch to turn it on and control the brightness. Your BATEC MANUAL comes with a rear light. Put it somewhere it can be seen clearly on the back of your wheelchair. Use the button to turn it on and control the brightness.
How do I adjust the BATEC QUAD MANUAL grips vertically?
Adjust to wrist vertically. Tighten screw to 20 Nm.
How do I adjust the BATEC QUAD MANUAL grips horizontally?
Adjust to wrist horizontally. Tighten screw to 20 Nm.
How do I adjust the BATEC QUAD MANUAL shift lever (Step 1)?
Push the pedal to find the point where maximum pressure inwards is required – normally when crank arm is parallel to the ground.
How do I adjust the BATEC QUAD MANUAL shift lever (Step 2)?
Loosen the screw on the crank ring.
How do I adjust the BATEC QUAD MANUAL shift lever (Step 3)?
Put your hand on the grip and line up the slot on the crank ring with the centre of the crank arm.
How do I adjust the BATEC QUAD MANUAL shift lever (Step 4)?
Tighten the screw on the crank ring to 2 Nm.
How do I use the BATEC QUAD MANUAL shift lever (Step 1)?
Push in with the left hand.
How do I use the BATEC QUAD MANUAL shift lever for lower gears?
Twist away from you for lower gears.
How do I use the BATEC QUAD MANUAL shift lever for higher gears?
Twist towards you for higher gears.
How do I use the BATEC MANUAL back pedal brake?
Turn the pedal backwards to brake.
How do I put the MAGIC LEVER in position B for normal use?
Put the MAGIC LEVER in position B for normal use of the Batec.
How do I prevent the front wheel from braking when the Batec moves backwards using the MAGIC LEVER?
Put the MAGIC LEVER in position A to prevent the front wheel from braking when the Batec moves backwards.
How do I turn on the BATEC HYBRID CONTROLS?
Turn the key on the right side of the battery clockwise to the ON position. It will do a system check: don’t start using your Batec until it has finished with the system check and all the lights are on.
How do I turn off the BATEC HYBRID CONTROLS and remove the key?
Turn the key on the battery anti-clockwise to the OFF position. If you leave it in the OPEN position, your Batec will be off and the battery will be ready to remove.
How do I remove the battery?
Turn the key to the REMOVE BATTERY position (OPEN). Grab the handle of the battery and pull up gently until the battery comes fully of the guide.
How do I move with the BATEC HYBRID CONTROLS?
Grab the handles tightly and turn the crank arms of your Batec forward, making sure the cables are always up. When you have turned the pedals approximately 1/4 of a turn, the sensor on the pedal axle will activate the electric motor. Use the display panel to select the speed from the five positions available.
What do the indicators on the BATEC HYBRID display panel mean?
The display panel shows the following:
1. Low battery
2. Battery fully charged
3. Position 1: 6 km/h
4. Position 2: 10 km/h
5. Position 3: 13 km/h
6. Position 4: 17 km/h
7. Position 5: 20 km/h
How do I brake with the BATEC HYBRID?
The Batec has two brake levers on the pedals that activate the disc brakes. Squeeze the levers to activate the brakes.
How do I control the lights on the BATEC HYBRID?
On the right side of the Batec, there is a switch that controls the front and rear lights. When you switch them on, the switch should turn red.
Where are the lights located on the BATEC HYBRID?
The front light is located under the battery and the two rear lights on the frame stand.
How do I adjust the BATEC QUAD HYBRID grips vertically?
Adjust to wrist vertically. Tighten screw to 20 Nm.
How do I adjust the BATEC QUAD HYBRID grips horizontally?
Adjust to wrist horizontally. Tighten screw to 20 Nm.
How do I adjust the BATEC QUAD HYBRID shift lever (Step 1)?
Push the pedal to find the point where maximum pressure inwards is required – normally when crank arm is parallel to the ground.
How do I adjust the BATEC QUAD HYBRID shift lever (Step 2)?
Loosen the screw on the crank ring.
How do I adjust the BATEC QUAD HYBRID shift lever (Step 3)?
Put your hand on the grip and line up the slot on the crank ring with the centre of the crank arm.
How do I adjust the BATEC QUAD HYBRID shift lever (Step 4)?
Tighten the screw on the crank ring to 2 Nm.
How do I use the BATEC QUAD HYBRID shift lever (Step 1)?
Push in with the left hand.
How do I use the BATEC QUAD HYBRID shift lever for lower gears?
Twist away from you for lower gears.
How do I use the BATEC QUAD HYBRID shift lever for higher gears?
Twist towards you for higher gears.
How do I use the BATEC HYBRID back pedal brake?
Turn the pedal backwards to brake.
How do I use the BATEC HYBRID MAGIC LEVER in ELECTRIC mode?
Put the MAGIC LEVER in position A.
Turn the pedal forwards.
How do I use the BATEC HYBRID MAGIC LEVER in HYBRID mode (MANUAL + ELECTRIC)?
Put the MAGIC LEVER in position B.
Turn the pedal forwards.
How do I use the ASSISTED STARTING MODE with the BATEC HYBRID MAGIC LEVER (Step 1)?
Hold the MAGIC LEVER in position C.
How do I use the ASSISTED STARTING MODE with the BATEC HYBRID MAGIC LEVER (Step 2)?
Turn the pedal forwards 1/16 of a rotation.
How do I use the ASSISTED STARTING MODE with the BATEC HYBRID MAGIC LEVER (Step 3)?
Release the MAGIC LEVER.
How does the Batec start in ELECTRIC mode and switch to HYBRID mode using the ASSISTED STARTING MODE?
Turn the pedal forwards and the Batec will start in ELECTRIC mode. Once the pedal has completed a full turn, the Batec will automatically go into HYBRID mode.
What are the technical specifications of the Batec battery?
The technical specifications of the battery are:
- Dimensions: 350 x 140 x 60 mm
- Weight: 4 kg
- Capacity: 9-11 Ah
- Voltage: 36 V
- Maximum discharge current: 29 A
- Maximum charge current: 5A
- Internal resistance: 200 mOhm
- BMS consumption: < 0.2 mA when on; < 0.02 mA when off
How do I insert the Batec battery?
To insert: Grab the battery by the handle. Set the lower right corner of the battery in the side support tab until it clicks into the guide. Slide the battery down slowly until it is resting completely in the mount.
What happens if I leave the battery in the OFF AND REMOVE KEY WITH DETACHING LOCK position (OFF)?
If you leave the battery in the OFF AND REMOVE KEY WITH DETACHING LOCK position (OFF), you won’t be able to remove it.
How do I connect the Batec battery?
To connect the Batec battery, simply turn the key to the ON position and use your Batec normally.
Where is the discharging port on the battery?
The discharging port is located on the bottom of the battery.
How do I charge the Batec battery?
The Batec battery is charged with the 3-pin XLR port on the side of the battery.
To charge the battery, the key must be in the OFF or OPEN position. You can charge the battery whether or not it is attached to the Batec. Turn the cover of the charging port, plug the charger first into the port and then into a socket, then turn the charger on.
Green light indicates the charger is plugged in. Orange light indicates charging. Green light indicates fully charged.
How long does it take to recharge the Batec Mobility battery?
Recharge time for the Batec Mobility battery is 3 hours.
How should I store the battery?
We strongly recommend you follow these instructions carefully:
Charge the battery fully before storing it.
Always store the battery with the key in the OFF position.
Charge the battery fully at least every 2 months.
What should I do if the battery doesn’t work after being stored?
If the battery doesn’t work after being stored for a period of time, for your safety it must be disposed of.
What safety instructions should I follow when charging the battery?
Only charge the battery under supervision.
Don’t charge the battery while asleep at night.
Charge the battery well away from any flammable objects.
Never use the discharging port to charge the battery and vice versa, never use the charging port to discharge it.
Only use the Batec Mobility charger provided with your Batec to charge the battery.
Never charge the battery near a heat source.
Never charge the battery in temperatures below 0° C.
Always store the battery fully charged.
Don’t allow the inside of the battery to be manipulated in any way, as there is a risk of explosion and/or fire.
How does cold temperature affect battery performance?
The performance of lithium batteries is limited, both in terms of power and battery life, in low temperatures (below 0° C). It isn’t a dangerous situation but it is bothersome, so we recommend storing the battery inside under these circumstances.
Can I charge the battery in temperatures below 0° C?
Never charge the battery in temperatures below 0° C.
How does dampness affect battery performance?
The casing of the Batec Mobility battery provides good protection against rain and dampness for the cells and circuits inside. This protection is enough for the battery to withstand these conditions occasionally but regular, prolonged exposure to damp and rainy conditions may cause the battery to stop working properly. Thus, we recommend you avoid these circumstances and use the Batec as little as possible in rainy or snowy conditions.
What is the expected battery life?
The life of the battery is between 200 and 500 charging cycles, and between 1 and 3 years, depending on several factors, including temperature, frequency of use, consistency of use and other individual issues (user weight, driving style, terrain, etc.).
How can I get the most out of my battery?
To get the most out of your battery we recommend you:
- Drive gently at moderate speeds.
- Avoid exposure to high temperatures.
- Avoid exposure to low temperatures (below 0° C).
- Avoid leaving the battery unused for long periods of time.
How should I dispose of the battery?
As with all batteries, the Batec Mobility batteries must be disposed of properly. Check with your local waste-management centre. Contact Batec Mobility if you have any doubts.
What are the standard weights on the Batec used for and how much do they weigh?
All of the Batecs are equipped with standard weights to improve traction. The weights are located on the fork, one on each side. They each weigh 2.4 kg.
How do I remove the weights?
To remove the weights:
1) Hold the weight with one hand, press on the red button, tilting it so the bottom part comes away from the Batec.
2) Remove the weight.
How do I insert the weights?
To insert the weights:
1) Hold the weight with one hand. Tilt it slightly and insert the two tabs into the weight mount slot.
2) Push the bottom of the weight inward until it clicks into place.
How is the Batec anchored to a wheelchair?
To anchor a Batec to a wheelchair, you must first install a BATEC DOCKING-BAR (pat. pending).
Can the BATEC DOCKING-BAR be installed on most wheelchairs?
The BATEC DOCKING-BAR can be installed on most wheelchairs on the market, whether fixed or folding frame.
Who should install the Batec on a wheelchair?
The Batec must be installed on a wheelchair by a qualified professional authorised by Batec Mobility.
What user adjustments can be made to the Batec once installed?
The following adjustments can be made:
- Adjusting the distance between the Batec and the wheelchair.
- Adjusting the angle of the stem on the Batec.
- Adjusting the height of the handlebar on the Batec.
How do I adjust the distance between the Batec and the chair?
With the Batec anchored, adjust the distance between the Batec and the wheelchair so that there is as little space as possible between the user’s feet and the stand frame, using the telescopic anchoring bar and the screws indicated. If the user doesn’t have any other preference or limitations, we recommend a distance of 8 cm.
How do I adjust the stem angle?
With the Batec anchored, adjust the angle of the stem on the Batec in order to fit the handlebar to the user’s arm length, using the screws indicated. The upper and lower screws must be set on the same number. If the user doesn’t have any other preference or limitations, we recommend position 3.
How do I adjust the stem height?
With the Batec anchored, adjust the stem height on the Batec with the Quick Release lever.
What preventative maintenance tasks are recommended for the Batec?
The following preventative maintenance schedule is proposed:
| Task | Weekly | Monthly | Quarterly | Yearly | When necessary |
|---|---|---|---|---|---|
| Check tyre pressure | • | ||||
| Clean Batec | • | ||||
| Clean front and rear wheels | • | ||||
| Tighten screws | • | ||||
| Check brakes | • | ||||
| Grease cables and chains | • | ||||
| Grease transmission system | • | ||||
| Have official mechanic/authorised distributor service the Batec | • | ||||
| Replace tyres and inner tubes | • |
How do I check tyre pressure?
Make sure the tyre pressure is 2 bar and that there are no irregularities on the surface.
How do I clean the Batec?
Clean the frame with soap and warm water. Use car soap or another non-abrasive cleaning agent. Dry it carefully. Never use a pressure washer to clean it.
What should I do after prolonged contact with sand and salt water?
Sand and salt water can damage some parts of the Batec after prolonged contact. Clean it after use in these conditions.
How do I clean the front and rear wheels?
Make sure the front wheel and rear wheels turn freely and eliminate any dirt.
How do I tighten screws and what are the recommended tightness values?
Make sure all the screws and connections are tight. The recommended tightness for the screws is:
M5 screws: 5 Nm
M6 screws: 8 Nm
M8 screws: 18 Nm
How do I check the brakes?
Make sure that when you squeeze the brake levers, both have sufficient contact with the disc for effective braking.
How do I grease cables and chains?
Apply a drop of grease or light coat of Teflon spray to the cable connecting levers and to chains, after removing the old grease. After applying, remove any excess grease.
How do I grease the transmission mechanism?
Apply a drop of grease or light coat of Teflon spray to the transmission mechanism, after removing the old grease. After applying, remove any excess grease.
How should I replace tyres and inner tubes?
Before installing a new inner tube, check the base of the rim and inside wall of the tyre to remove any foreign bodies and, if necessary, clean well. Check the conditions of the rim tape, particularly around the valve hole. Only strong, properly placed rim tape can provide long-term protection against damage to the inner tube caused by burrs and sharp spoke heads.
Before inflating the inner tube, check the whole tube to make sure it hasn’t got stuck between the tyre and the rim. Carefully pull on the valve and extract it for optimal installation.
What is important to do after installing a new inner tube?
After installing the new inner tube, check tyre pressure. It is essential to keep pressure at specified levels and to make sure tyres are in proper conditions in order to ensure your personal safety and keep your Batec in proper working order.
What is the location of the label on the Batec?
The label is located on the bottom of the anchoring bar.
What information is on the label?
The label contains the following information:
MODEL
SERIAL NUMBER
MANUFACTURE DATE
Batec Mobility CONTACT DETAILS
CE MARK
What information should I provide when ordering spare parts or lodging claims?
When ordering spare parts or lodging claims, please provide the information on the label.
What is the warranty period for hard and structural parts?
Batec Mobility guarantees all hard and structural parts for a period of two (2) years from the date of delivery in the case of material defects or labour for the original registered owner.
What is the warranty period for the battery?
Batec Mobility guarantees the BATTERY for a period of one (1) year from the date of delivery in the case of material defects or labour for the original registered owner. The BATTERY is considered a fungible part.
Are fungible parts covered under warranty?
Fungibles (except for the BATTERY, which has a one-year warranty) are excluded from the warranty, except in the case of premature wear on said parts caused by original manufacturing defects. These elements include tyres, inner tubes, handles, cables for brakes, gear shifter and anchoring, stand frame wheels and similar parts.
Who should I contact if I have questions regarding the warranty?
If you have any questions regarding the warranty, Batec Mobility recommends first contacting your authorised Batec Mobility distributor, who will explain the solutions available for the problem.
When is the warranty invalidated?
Batec Mobility shall not be held responsible for any defects that may arise as a result of improper use or storage of the Batec. If Batec Mobility considers that a part has not been properly installed, used or stored, the warranty will be invalidated. Some examples are as follows:
- The product or part hasn’t been maintained according to Batec Mobility recommendations, as detailed in the user instructions and maintenance instructions.
- Non-original accessories have been used.
- The Batec or its parts have been damaged due to negligence, accident or improper use.
- The Batec or its parts have been modified in a way that is not in line with Batec Mobility specifications or have undergone repairs without notifying the authorised distributor or technical service provider.
Does the warranty include transport, shipping or labour costs?
This warranty doesn’t include transport, shipping or labour costs for removing and reinstalling the parts. Batec Mobility will charge the claimant for any costs incurred if the parts are found not to be defective or the damage has been caused by events not covered under this warranty.
Who can repair or replace defective parts under warranty?
Defective parts will be repaired or replaced exclusively by Batec Mobility or a duly qualified official Batec Mobility service provider.
What is the warranty period for replacement parts?
Replacement parts installed during the original warranty period shall have an additional 2-year warranty. For the BATTERY, as it is considered a fungible part, the replacement unit shall be under warranty for the remaining warranty period on the original BATTERY, up to 1 year from the date the Batec was delivered.
Is the warranty transferrable?
This warranty is non-transferrable: This warranty is only valid for the original registered user, who must provide the original receipt as proof of purchase.
What is the purpose of the Warranty Card?
With the rest of the documentation for your Batec, you will find a Warranty Card with all the details regarding your Batec. You can use this card to provide all the details of your Batec if a situation arises that requires the warranty.
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