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****** Page 1 ****** VZ24E Series LCD Monitor User Guide Hornl HIGH-DEFINITION MULTIMEDIA INTERFACE

****** Page 2 ****** Table of contents TCO Certifed Notices iv Care & Cleaning ….. ….. ….. ….. ………………………………………… ….. …. viii 1.1 1.2 1.3 1.4 1.5 2.1 3.1 3.2 3.3 3.4 Welcome! Package contents Assembling the monitor Connect cables 1.4.1 Rear of the LCD monitor Six sides figure. 1.4.1 Monitor introduction 1.5.1 Using the Controls button Adjusting the monitor 1-1 1-1 1-2 1-3 1-3 1-4 1-5 1-5 2-1 2-2 3-1 OSD (On-Screen Display) menu ….. ….. ….. ….. ……………… ….. … 2-2 3.1.1 How to reconfigure. 3.1.2 OSD Function Introduction. Specifications………………………………………………………………….. 3 11 Troubleshooting (FAQ) 3-12 3-13 Supported Timing List Copyright 0 2021 ASUSTeK COMPUTER INC. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored In a retrieval system, or translated into any language In any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”). Product warranty or sen’ice will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing. ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES ORAGENTS BE LIABLE FORANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTSAND SOFTWARE DESCRIBED IN IT. Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

****** Page 3 ****** TCO Certifed A third-partu certification according to ISO 14024 CERTIFIED Toward suqænat.ue IT prerji.jcts O Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cucle. Human rights violations are common in the factories. Harmful substances are used both in products and their manufacture. Products can often have a short lifespan because of poor ergonomics, low quality and when theu are not able to be repaired or upgraded, This product is a better choice. It meets all the criteria in TCO Certified, the world’s most comprehensive sustainabilitu certification for IT products. Thank uou for making a responsible product choice, that help drive progress towards a more sustainable future! Criteria in TCO Certified have a Ilfe-cucle perspective and balance environmental and social responsibility Conformity is verif ed bg independent and approved verifiers that specialize in IT products, social responsibility or other sustainabilitu issues. Verification is done both before and after the certificate is issued, covering the entire validity period. The process also includes ensuring that corrective actions are implemented in all cases of factoru non-conformities. And Last but not least, to make sure that the certification and independent verification is accurate, both TCO Certified and the verifiers are reviewed regularly Want to know more? Read information about TCO Certified/ full criteria documents news and updates at On the website you’ll also find our Product Finder, which presents a complete, searchable listing of certified products

****** Page 4 ****** Notices Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturers instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. As an Energy Star Partner, our company has determined that this product meets the Energy staro guidelines for energy efficiency. ENERGY STAR This product qualifies for ENERGY STAR in the factory default settings which can be restored by “Factory Reset” function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limit. Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003. Made in China

****** Page 5 ****** If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product Please use ADP-40KD BB of DELTA adapter(VZ24E).

****** Page 6 ****** Safety information Before setting up the monitor, carefully read all the documentation that came with the package. To prevent fire or shock hazard, never expose the monitor to rain or moisture. Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury. If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer. Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately. Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided. The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company. Use the appropriate power plug which complies with your local power standard. Do not overload power strips and extension cords. Overloading can result in fire or electric shock. Avoid dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface. Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges. Never push objects or spill liquid of any kind into the slots on the monitor cabinet. To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 240V AC. The socket-outlet shall be installed near the equipment and shall be easily accessible If you encounter technical problems with the monitor, contact a qualified servic er. Provide an earthing connection before the mains plug is connected to the mains. And, when disconnecting the earthing connection, be sure to disconnect after pulling out the mains plug from the mains. vi

****** Page 7 ****** WARNING Usage of other than specified head- or earphones can result in hearing loss due to excessive sound pressures. vii

****** Page 8 ****** Care & Cleaning Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord. Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner. Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the LCD. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock. The following symptoms are normal with the monitor: The screen may flicker during the initial use due to the nature of the fluorescent light. Turn off the Power Switch and turn it on again to make sure that the flicker disappears. You may find slightly uneven brightness on the screen depending on the desktop pattern you use. When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours. When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself! Conventions used in this guide WARNING: Information to prevent injury to yourself when trying to complete a task. CAUTION: Information to prevent damage to the components when trying to complete a task. IMPORTANT: Information that you MUST follow to complete a task. NOTE: Tips and additional information to aid in completing a task. viii

****** Page 9 ****** Where to find more information Refer to the following sources for additional information and for product and software updates. 1. 2. ASUS websites The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to Optional documentation Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package. Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials. Please go to for detail recycling information in different region. Product information for EU energy label VZ24EHE ix

****** Page 10 ****** 1.1 Welcome! Thank you for purchasing the ASUS@ LCD monitor! The latest widescreen LCD monitor from ASUS provides a crisper, broader, and brighter display, plus a host of features that enhance your viewing experience. With these features, you can enjoy the convenience and delightful visual experience that the monitor brings you! 1.2 Package contents Check your package for the following items: LCD Monitor Monitor Base Quick Start Guide Warranty Card lx Power Cord lx VGA Cable (option) lx HDMI Cable (option) If any of the above items is damaged or missing, contact your retailer immediately. * Also the Replaceable parts required by the TCO Certified. ASUS LCD Monitor VZ24E Series 1-1

****** Page 11 ****** 1.3 Assembling the monitor To assemble the monitor: 1. 2. Place the display flat on a cloth on the table, Then attach the base to the arm and fix with the screw to join them tightly. You can easily tighten the screw by fingers. Adjust the monitor to the angle that is most comfortable for you. O 2 4 1-2 -50- 230 Chapter 1: Product Introduction

****** Page 12 ****** 1.4 1.4.1 Connect cables Rear of the LCD monitor HDMI O 1. 2. 3. 4. 5. HDMI Port VGA Port Earphone – out Port DC-IN Port Kensington Lock ASUS LCD Monitor VZ24E Series 1-3

****** Page 13 ****** 1-4 Six sides figure 1.4.1 UNIT:mm(inch) Chapter 1: Product Introduction

****** Page 14 ****** 1.5 1.5.1 Monitor introduction Using the Controls button Use the control button on the back of the monitor to adjust the image settings. 1. 2. 3. 4. 5. Menu Button: • Press this button to turn the monitor on when monitor is power off. • Press this button enter the OSD menu when monitor is power on. • Enter/select the icon (function) highlighted while the OSD is activated. Input Select Item / Increase value: • Add or Increæe value • Input source select hot key Brightness Item / Decrease value: • Next Item or Decrease value • Brightness hot key Close / Return Button: • Return to previous menu. • Exit the OSD menu. Power Button: • To activate “Power Off” OSD when monitor is power on. ASUS LCD Monitor VZ24E Series 1-5

****** Page 15 ****** 2.1 Adjusting the monitor For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you. Hold the stand to prevent the monitor from falling when you change its angle. You can adjust the monitor’s angle from +230 to -50 -50- 230 It is normal that the monitor slightly shakes while you adjust the viewing angle. ASUS LCD Monitor VZ24E Series 2-1

****** Page 16 ****** 3.1 3.1.1 OSD (On-Screen Display) menu How to reconfigure Splendid Mode sRGB Mode Scenery Mode Theater Mode Game Mode Night View Mode Reading Mode Darkroom Mode ASUS VZ24E standard Mode VGA 1S20x1080@60Hz 1. 2. 3. 4. 5. 6. 2-2 Press the MENU button to activate the OSD menu. Press the V and A buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted. To select the highlighted item on the menu press the Center key. Press the V and A buttons to select the desired parameter. Press the Center key to enter the slide bar and then use the V or A buttons, according to the indicators on the menu, to make your changes. Press the to move left / right menu. Chapter 2: Setup

****** Page 17 ****** 3.1.2 OSD Function Introduction 1. Splendid This function contains eight sub-functions that you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode. Splendid smdard Mode sRGB Mode Scenery Mode Game Mode Night View Mode Reading Darkroom Mode ASUS VZ24E Mode VGA 1920×1080@€OHz Standard Mode: This is the best choice for document editing with SPLENDIDTM Video Intelligence Technology. sRGB Mode: This is the best choice for viewing photos and graphics from PCs. Scenery Mode: This is the best choice for scenery photo displaying with SPLENDIDTM Video Intelligence Technology. Theater Mode: This is the best choice for movie watching with SPLENDIDTM Video Intelligence Technology. Game Mode: This is the best choice for game playing with SPLENDIDTM Video Intelligence Technology. Night View Mode: This is the best choice for playing dark-scene game or watching dark-scene movie with SPLENDIDTM Video Intelligence Technology. Reading Mode : This is the best choice for book reading. Darkroom Mode : This is the best choice for a weak ambient light environmen. In the Standard Mode, the Saturation, SkinTone, Sharpness, and ASCR functions are not user-configurable. In the sRGB the Saturation, Color Temp. SkinTone, Sharpness, Brightness, Contrast and ASCR functions are not user-configurable. In the Reading Mode, the Saturation, SkinTone, Sharpness, ASCR, contrast, and Color Temp functions are not user-configurable. ASUS LCD Monitor VZ24E Series 3-1

****** Page 18 ****** 2. 3-2 Eye Care In this function, you can adjust settings to better protect your eyes. Eye Care Blue Light Filter Rest Reminder Color Augmentation EyeCheck ASUS VZ24E g standard Mode VGA 1S20x1080@60Hz Blue Light Filter: In this functiom you can adjust the blue light filter from 0 to Max. 0: No change. Max: The higher the level, the less blue light is scattered. When blue light filter is activated, the default settings of Standard Mode will be automatically imported. Besides maximum levelJ the brightness is user-configurable. Maximum is the optimized setting. It is compliance with TUV low blue light certification*. The brightness function is not user configurable. When color augmentation is in default value (50). Please refer to the following to alleviate eye strains: Users should take some time away from the display if working for long hours. It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break. To minimize eye strain and dryness in your eyes, users should rest the eye periodically by focusing on objects that are far away. Eye exercises can help to reduces eye strain. Repeat these exercises often. If eye strain continues please consult a physician. Eye exercises: (1 ) Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes diagonal. High energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light filter to reduce 70% (max.) hrmful blue light to avoiding CVS (Computer Vision Syndrome) when the user adjusts blue light filter bar to maximum level. Chapter 3: General Instruction

****** Page 19 ****** Rest Reminder: This function provides you a rest reminder according to how long you set for your working time. For example if you set a 30-minute working time and there will be a pop up reminder appeared on the upper left corner of the monitor for 5 seconds when time is up. Press any key to make this reminder OSD disappear. When this function is enabled, the following functions are not available: Splendid Demo Mode, GamePlus, QuickFit. Color Augmentation: The adjusting range of color enhancement is from O to 100. This function is not available when sRGB Mode is selected in the Splendid menu. This function is not available when Reddish or Yellowish is selected in the Skin Tone menu. EyeCheck: The EyeCheck function contains three patters: (1) Snellen Chart (2) Amslter Grid (3) Astigmætism. Snellen cnu•t a ASUS LCD Monitor VZ24E Series 3-3

****** Page 20 ****** 3. 3-4 Color Select the image color you like from this function. ASUS VZ24E Color standard Mode VGA 1920×1080@60Hz Brlghtness Contrast Saturatlon Color Temp. Skln Tone Brightness: The adjusting range is from 0 to 100. Contrast: The adjusting range is from 0 to 100. Saturation: The adjusting range is from 0 to 100. Color Temp.: Contains three preset color modes (Cool Normal, Warm) and User Mode. Skin Tone: Contains three color modes including Reddish, Natural, and Yellowish. • In the User Mode, colors of R (Red), G (Green), and B (Blue) are user- configurable; the adjusting range is from 0 100. Chapter 3: General Instruction

****** Page 21 ****** 4. Image You can adjust the image Sharpness, Trace Free, Aspect Control, VividPixel, ASCR, Position (VGA only), Focus (VGA only), and Auto Adjust (VGA only), from this main function. ASUS VZ24E Image Mode VGA 1920×1080@€OHz Sharpness Trace Free Aspect Control VividPixeI ASCR Motion Sync Freesync Position Focus Auto Adjust Sharpness: Adjusts the picture sharpness. The adjusting range is from O to 100. Trace Free: Speeds up the response time by Over Drive technology. The adjusting range is from lower 0 to faster 100. Aspect Control: Adjusts the æpect ratio to “Full”, “4:31 tOverscan(Only For HDMI)” VividPixel: ASUS Exclusive Technology that brings lifelike visuals for crystal-clear and detail-oriented enjoyment. The adjusting range is from O to 100. ASCR: Select ON or OFF to enable or disable dynamic contrast ratio function. Motion Sync: Check to decreæe motion blur and minimize ghosting part when on-screen objects are fast moving. It can only be turned on at 75Hz or above. FreeSync: It can allow a FreeSync supported graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient virtually stutter free and low-latency display update. Position: Adjusts the horizontal position (H-Position) and the vertical position (V-Position) of the image. The adjusting range is from 0 to 100 (Only available for VGA input). Focus: Reduces Horizonal-line noise and Vertical-line noise of the image by adjusting (Phase) and (Clock) separately. The adjusting range is from 0 to 100 (Only available for VGA input). Auto Adjust.: Automatically adjust the image to its optimized position, clock, and phase. (Only available for VGA input.) ASUS LCD Monitor VZ24E Series 3-5

****** Page 22 ****** 4:3 is only available when input source is in 4:3 formato OverScan is only available for the HDMI input source Phase adjusts the phase of the pixel clock signal. With a wrong phase adjustment, the screen shows horizontal disturbances. Clock (pixel frequency) controls the number of pixels scanned by one horizontal sweep. If the frequency is not correct, the screen shows vertical stripes and the image is not proportional. Input Select Select the input source from VGA,HDMI nput signal. 5. 3-6 Input Select VGA HDMI ASUS VZ24E g standard Mode VGA 1S20x1080@60Hz Chapter 3: General Instruction

****** Page 23 ****** 6. System Setup Adjusts the system configuration. ASUS VZ24E System Setup standard Mode VGA 1920×1080@€OHz Splendid Demo Volume GamePlus QuickFit ECO Mode OSD setup Language ASUS VZ24E System Setup standard Mode VGA 1920×1080@€OHz Key Lock Information Power Indicator Power Key Lock All Reset Splendid Demo Mode: Activate the demo mode for the Splendid function. Volume: Adjusts the output volume level. GamePlus: The GamePlus Function provides a toolkit and creates a better gaming environment for users when playing different types of games. Particularly, Aimpoint function is specially designed for new gamers or beginners interested in First Person Shooter (FPS) games. To active GamePlus: Select ON to enter the GamePlus main menu. Press A and V to select between Crosshair J Timer J FPS Counter, and Display Alignment function. Press Center key to confirm the function you choose. Press A to go back. Press A to go off, and exit. ASUS LCD Monitor VZ24E Series 3-7

****** Page 24 ****** GamePlus main menu Cru 6 hü Allax•nømt GamePlus main-Timer GamePlus Hu:uu so:ÜÜ cn.nn uuuu n.nn u.uu GamePlus-Crosshair GamePlus GamePlus -FPS counter GamePlus QuickFit: contains three patterns: (1) Grid (2) Paper size (3) Photo size. 1. Grid pattern: Facilitates designers and users to organize content and layout on one page and achieve a consistent look and feel. 3-8 Alignment rid 2 Chapter 3: General Instruction

****** Page 25 ****** Paper size: Provides users to view their documents in real 2. size on the screen. Äiä Photo size: Provides photographers and other users to 3. accurately view and edit their photos in real size on the screen. 8×10 5×7 4×6 ECO Mode: Activate the ecology mode for power saving. OSD Setup: Adjusts the OSD Timeout, DDC/CI, and Transparency of the OSD screen. Language: Select OSD language. The selections are: English, French, German, Spanish, Italian, Dutch, , Russian, Poland, Czech, Croacia, Hungary, Romania, Portugal, Turkey, Simplified Chinese, Traditional Chinese, Japanese, Korean, Persian, Thai, Indonesian. More: Return the next page of System Setting. Back: Return the previous page of System Setting. Key Lock: Disable all key functions. Pressing the second button on the right for more than five seconds to disable key lock function. Information:Displays the monitor information. Power Indicator: Turn the power LED indicator on/off. Power Key Lock: To disable / enable power key All Reset: Selects ryes” to revert all settings to the factory default mode. ASUS LCD Monitor VZ24E Series 3-9

****** Page 26 ****** 7. 3-10 Shortcut Selecting this option allows you to set two shortcut keys. Shortcut Shortcut 1 Shortcut 2 ASUS VZ24E standard Mode VGA 1S20x1080@€OHz Blue Light Filter Splendid Auto Adjust Contrast Input Select Color Temp. QuickFit GamePlus Shortcut 1: User can select from ttBlue Light Filter” Splendid”, “Brightness”, “Auto Adjust”, “Contrast”, “Input Select”, “Color Temp.”, “Volume”, “QuickFit’, “GamePlus”, and set as shortcut key. The default setting is Brightness. Shortcut 2: User can select from “Blue Light Filter “Splendid”, “Brightness”, “Auto Adjust”, “Contrast”, “Input Select”, “Color Temp.” “Volume”, CCQuickFit”, “GamePlus”, and set as shortcut key. The default setting is Blue Light Filter. Chapter 3: General Instruction

****** Page 27 ****** 3.2 Model Panel Size Specifications Max. Resolution Intrinsic Contrast Ratio (Typ.) Display Colors Response Time Sound from HDMI HDMI input D-Sub input Audio Line-out Power ON Consumption Note Chæsis Colors Power saving mode Power off mode Tilt VESA Wall Mounting Phys. Dimension with stand (WxHxD) Phys. Dimension without stand (WxHxD) (For VESA Wall Mount) Voltage Rating Temperature Humidity Altitude ASUS LCD Monitor VZ24E Series VZ24EHE 23.8″W 1920×1080 250cd/m2 1000: 1 1780(V) 11780(H) 16.7 M(6bit+FRC) 5ms (G To G) Yes Yes Yes Yes < 14W Energy star 8.0 standard Black < 0.5W < 0.5W -50 +230 Yes (100mm x 100mm) 540 mmx 392 mmx 210 mm 540 mmx 317 mmx 39 mm 596 mmx488 mmxl 17 mm 2.9 kg 4.2 Kg DC 19V(Built-in) OOC +350C 10% 80% 12,000 feet (3,658 m) 3-11 ****** Page 28 ****** 3.3 Troubleshooting (FAQ) Problem Power LED is not ON The power LED lights amber and there is no screen image Screen image is too light or dark Screen image bounces or a wave pattern is present in the image Screen image has color defects (white does not look white) No sound or sound is low 3-12 Possible Solution Press the d.) button to check if the monitor is in the ON mode. Check if the power cord is properly connected to the monitor and the power outlet. Check Power Indicator function in main menu OSD. Select "ON" to turn on power LED. Check if the monitor and the computer are in the ON mode. Make sure the signal cable is properly connected the monitor and the computer Inspect the signal cable and make sure none of the pins are bent. Connect the computer with another available monitor to check if the computer is properly working. Adjust the Contrast and Brightness settings via OSD. Make sure the signal cable is properly connected to the monitor and the computer Move electrical devices that may cause electrical interference. Inspect the signal cable and make sure that none of the pins are bent. Perform Reset via OSD. Adjust the R/G/B color settings or select the Color Temperature via OSD. Make sure the audio cable is properly connected to the monitor. Adjust the volume settings of both your monitor and computer. Make sure the computer sound card driver is properly installed and activated. Make sure the audio source is correct on the OSD. Chapter 3: General Instruction ****** Page 29 ****** 3.4 Supported Timing List PC Supported Primary Timing Resolution 640×480 640×480 640×480 800×600 800×600 800×600 800×600 10241768 10241768 10241768 11521864 12801960 1280<024 1280<024 14401900 1680×1050 1920×1080 1920×1080 IBM Modes Facto Preset Timin Resolution 640×350 720×400 MAC Modes Facto Preset Timin Resolution 640×480 832×624 VESA Modes user Available Timin Resolution 848×480 1280×720(RB) 12801720 12801800 RB 12801800 13661768 1440×900(RB) 1680×1050(RB) 1920×1080 ASUS LCD Monitor VZ24E Series Refresh Rate 60Hz 72Hz 75Hz 56Hz 60Hz 72Hz 75Hz 60Hz 70Hz 75Hz 75Hz 60Hz 60Hz 75Hz 60Hz 60Hz 60Hz 75Hz Refresh Rate 70Hz 70Hz Refresh Rate 671-lz 75Hz Refresh Rate 60Hz 60Hz 60Hz 60Hz 60Hz 60Hz 60Hz 60Hz 60Hz Horimntal Frequency 31 469kHz 37 861kHz 37.5kHz 35.156kHz 37.879kHz 48.077kHz 46.875kHz 48 3631<1-lz 56 476kHz 60.023kHz 67.5kHz 60kHz 63 981kHz 79.976kHz 55.935kHz 65 29kHz 67.5kHz 83 894kHz Horimntal Frequency 31 469kHz 31 469kHz Horimntal Frequency 35kHz 49.725kHz Horimntal Frequency 31 02kHz 44 444kHz 44 772kHz 49.306kHz 49.702kHz 47.712kHz 55 469kHz 64.674kHz 66 587kHz 3-13 ****** Page 30 ****** SD/HD Timings (HDMI input only) HDMI 1.3,CEA-861B Formats, SDIHD Supported Primary Timings of (HDMI input only) Resolution 640x480P 720x480P 720x576P 1280x720P 1280x720P 1920x1080i 1920x1080i HDMI 1.3 CEA-861B Formats SD/HDSu ortedO Resolution 1440x480p 1440x576P 1920x1080P 1920x1080P Refresh Rate 59 94 / 601-lz 59 94 / 601-lz 501-lz 501-lz 59 94 / 601-lz 501-lz 59 94 / 601-lz Refresh Rate 59 94 / 601-lz 501-lz 501-lz 59 94 / 601-lz tional Timin Horizontal Frequency 31 469/ 31 51<1-lz 31 469/31 51<1-lz 31.25kHz 37 5kHz 44 955 /45kHz 28.125kHz 33 716 / 33 75kHz sof DMIin utonl Horizontal Frequency 31 469/ 31 51<1-lz 31.25kHz 56.25kHz 67.433 / 67 5kHz 3-14 * The modes not listed in the above tables may not be supported. For optimal resolution, we recommend that you choose a mode listed in the above tables. Chapter 3: General Instruction








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