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What comes in the box with the ANKER SOLIX F3800 PLUS?
The package for the ANKER SOLIX F3800 PLUS includes the following items:
– Anker SOLIX F3800 Plus Portable Power Station
– AC Charging Cable
– Solar Charging Cable (x2)
– User Manual & Warranty Card
What are the main components and ports of the ANKER SOLIX F3800 PLUS?
The ANKER SOLIX F3800 PLUS has the following components and ports:
1. Retractable Handle (To extend, press the handle button, then pull)
2. Display Button
3. On/Off Button
4. USB Ports
5. IoT Button
6. Car Socket
7. Car Socket Button
8. NEMA L14-30R AC Output Port
9. NEMA TT-30R AC Output Port
10. AC Outlet Button
11. NEMA 5-20R AC Output Port (Left 3 Ports Have UPS)
12. Overcharge Protection (AC Output)
13. AC Input Port
14. Home Power Panel Port
15. Overcharge Protection (AC Input)
16. Dual Solar Input
17. Expansion Battery Port
18. DC Input Port
19. Wheel Brake
20. Bottom Handle
21. Wheels
How do I read the LCD screen on the ANKER SOLIX F3800 PLUS?
The LCD screen on the ANKER SOLIX F3800 PLUS displays the following information:
1. Remaining Battery for Power Station and Expansion Battery
2. Overload Warning: This icon appears when a port is overloaded. The port will turn off to avoid any damage. Please remove the device causing overload.
3. Current Output Power
4. Current Input Power
5. Whole-Home Power Mode
6. USB-A Output Port
7. USB-C Output Port
8. Car Charging
9. IoT: Press the IoT button for 2 seconds and connect your devices through the app when this icon appears on the screen.
10. AC Charge and Voltage Frequency
11. Electrical Vehicle Charging
12. Number of Expansion Battery Connected: When the expansion battery is connected successfully, this icon appears on the screen.
13. Estimated Time to Fully Recharge
14. Estimated Time for Battery to Deplete
15. Low-Temperature Alert: When this icon shows, stop using the power station until the icon disappears.
16. High-Temperature Alert: When this icon shows, stop using the power station and let it cool down until the icon disappears.
How do I recharge my ANKER SOLIX F3800 PLUS?
When your ANKER SOLIX F3800 PLUS only has 1% battery remaining, the “Remaining Battery” indicator will flicker to remind you to recharge.
AC Recharging (1800W Max)
Recharge your power station by connecting to a wall outlet with the AC charging cable.
240V Generator Recharging
You can use an Anker SOLIX Generator Input Adapter to connect the ANKER SOLIX F3800 PLUS via the Home Power Panel port. After connecting a 240V Generator, one ANKER SOLIX F3800 PLUS recharges at a maximum power of 3300W. If the ANKER SOLIX F3800 PLUS is connected to Expansion Batteries, recharging power can be up to 6000W.
Solar Panel Recharging (3200W Max)
1. Recharge your power station with a maximum solar input of 3200W.
2. Wiring Instructions:
Series Wiring
The solar input voltage range for the ANKER SOLIX F3800 PLUS is 11-165V. Ensure the total solar voltage is within this range. Voltage exceeding 165V will damage the product.
Parallel Wiring
– The solar input current for the ANKER SOLIX F3800 PLUS is 17A. Please ensure the total solar current is near 17A. If it exceeds 17A, the output power of the solar panel cannot be fully utilized.
– To connect solar panels in parallel, you must use a Solar Parallel Connection Connector. Follow the diagram and connect the panels as indicated by the dotted line.
– Solar panel extension cables (10ft / 3m) are included in packages for Anker SOLIX portable solar panels.
How do I power the ANKER SOLIX F3800 PLUS on and off?
Press the On/Off button for 3 seconds to turn your ANKER SOLIX F3800 PLUS on or off. When the “Remaining Battery” indicator shows on the LCD screen, your power station is ready to charge devices.
– When powered on, press the DISPLAY button to turn the screen on or off.
– The auto-off time can be set in the Anker app.
– The power station will power off automatically if the output buttons are turned off and no power loads are detected for 12 hours. The standby duration can be set in the Anker app.
How do I power devices using the AC ports on the ANKER SOLIX F3800 PLUS?
To ensure safe power supply with the 240V AC ports, the neutral (N) and ground (PE) wires of the inlet box or transfer switch must be properly connected. Missing neutral (N) and ground (PE) wires may cause appliances damage on the circuit.
120V AC Port
Press the AC outlet button and connect your devices to the 5-20R output ports.
Press the AC outlet button and connect your devices to the TT-30R AC output ports. The max output power via this port is 3000W.
240V AC Port
1. Press the AC outlet button and connect the power station to your inlet box or transfer switch via the L14-30R AC output port. The max output power via this port is 6000W.
2. To ensure safe power supply to your inlet box or transfer switch via the 240V AC ports, check and confirm that the neutral and ground wires of the inlet box or transfer switch are properly connected.
How do I charge an electric vehicle (EV) with the ANKER SOLIX F3800 PLUS?
Double-press the AC outlet button to turn on EV mode. Wait until the car icon appears on the screen, then connect your device to the L14-30R AC output port. Make sure to set the charging rate of the EV charger to less than 25A to avoid overloading the output to your electric vehicle, such as a Tesla. When the ANKER SOLIX F3800 PLUS is in EV Charging mode, it cannot be charged via AC simultaneously.
How do I charge devices using the USB ports on the ANKER SOLIX F3800 PLUS?
Connect your devices to the USB ports to begin charging.
How do I use the car socket on the ANKER SOLIX F3800 PLUS?
Turn on the car socket by pressing the Car Socket button, and then connect your devices to start charging.
How do I use the Uninterruptible Power Supply (UPS) feature on the ANKER SOLIX F3800 PLUS?
To use the UPS feature, connect your ANKER SOLIX F3800 PLUS to a wall outlet with the AC charging cable, then press the AC outlet button and connect your devices via the UPS AC output ports (the three NEMA 5-20R ports on the left).
How do I connect an expansion battery to the ANKER SOLIX F3800 PLUS?
You can purchase Anker SOLIX BP3800 Expansion Batteries and connect them with your ANKER SOLIX F3800 PLUS to increase the capacity up to 26880Wh. Please refer to the user manual of the Anker SOLIX BP3800 Expansion Battery for detailed instructions.
How do I connect the ANKER SOLIX F3800 PLUS to an Anker SOLIX Home Power Panel?
You can purchase an Anker SOLIX Home Power Panel to enhance your home backup and power utility. Please refer to the user manual of the Anker SOLIX Home Power Panel for detailed instructions on how to connect it to your ANKER SOLIX F3800 PLUS.
How do I connect two ANKER SOLIX F3800 PLUS power stations together?
You can purchase an Anker SOLIX Double Power Hub to connect two Anker SOLIX F3800 Plus Stations via the Home Power Panel ports to double power output. The Anker SOLIX Double Power Hub can output a maximum power of 12000W. Please refer to the user manual of the Anker SOLIX Double Power Hub for detailed instructions.
How do I control the ANKER SOLIX F3800 PLUS using the Anker app?
You can remotely control your ANKER SOLIX F3800 PLUS using the Anker app.
1. Download the Anker app from the App Store (iOS devices) or Google Play (Android devices).
2. Connect the device to a network before using the app for the first time. After connecting successfully, you can connect your device off-grid.
3. Firmware update: You will be informed once a new firmware version is detected when you connect the power station to the app. During the update, ensure the power station is being charged and connected to Wi-Fi.
How do I turn the light on the ANKER SOLIX F3800 PLUS on or off?
Turn the light on or off using the Anker App.
What is the proper way to carry the ANKER SOLIX F3800 PLUS?
1. Lay the power station flat.
2. Open the bottom folding handle.
3. Grab the bottom and top handles to lift the power station.
What is the maximum power output of the AC output ports on the ANKER SOLIX F3800 PLUS?
The AC output ports on the ANKER SOLIX F3800 PLUS can deliver a maximum of 6000W to connected devices. Each group of NEMA 5-20R AC output ports can deliver 2400W (120V/20A) of power.
What should I do when using a solar charger to charge my ANKER SOLIX F3800 PLUS?
The ANKER SOLIX F3800 PLUS Portable Power Station has 2 solar input ports. Each solar input port supports an 11-165V solar charger with a solar charging connector, and the current supports 17A max.
Are the USB-C ports on the ANKER SOLIX F3800 PLUS for input or output?
The USB-C ports on the ANKER SOLIX F3800 PLUS support output only.
What should I do if AC recharging fails on my ANKER SOLIX F3800 PLUS?
If AC recharging does not work on your ANKER SOLIX F3800 PLUS, check if the overload protection switch is turned on. If it is on, press down to reset and then continue recharging.
How do I reset my ANKER SOLIX F3800 PLUS?
If your ANKER SOLIX F3800 PLUS is not working correctly, insert a paper clip or pin into the reset hole for 1 second for a factory reset.
Why is my ANKER SOLIX F3800 PLUS not working after it hasn’t been used for a long time?
If the ANKER SOLIX F3800 PLUS is stored at a low capacity for a long time, lithium batteries will self-consume power which may lead to a quick discharge. This often leads to poor conductivity and a reduced battery lifespan that causes the battery not to work.
How should I store and maintain the ANKER SOLIX F3800 PLUS?
When storing your ANKER SOLIX F3800 PLUS, please make sure that you:
1) Turn off the main power button.
2) Store the power station in a dry and cool environment.
3) Check the remaining battery capacity each week. If the battery level is below 30%, fully charge the power station. In addition, charge the battery to 100% every 3 months.
When recharging the ANKER SOLIX F3800 PLUS with a 120V AC input, can I use its 240V outlet to charge other devices?
No, when the ANKER SOLIX F3800 PLUS is recharging via the 120V AC input, you can only use its three 120V UPS outlets to charge other devices.
When recharging the ANKER SOLIX F3800 PLUS with a 240V generator, can I use its 120V outlet to charge other devices?
No, when the ANKER SOLIX F3800 PLUS is recharging via a 240V generator, you can only use its 240V outlet (NEMA L14-30R) to charge other devices.
What are the technical specifications of the ANKER SOLIX F3800 PLUS?
| Battery Type | LiFePO4 Cell |
| Cell Part Number | 32140FS-15000mAh |
| Cell Number | 80 |
| Cell Capacity | 51.2Vdc 75Ah/3840Wh |
| AC Input | 120V~ 15A Max (< 3hrs) / 12A Max (continuous), 60Hz, L+N+PE |
| AC Input Power (Charging) | 1800W Max |
| AC Input Power (Bypass Mode) | 1440W Max |
| Solar Panel Input 1 | 11-165V~ 17A Max (1600W Max Each) |
| Solar Panel Input 2 | 11-165V~ 17A Max (1600W Max Each) |
| DC Input Port | 60V Max, 120A Max |
| Car Charger Output | 12V ~ 10A |
| Home Panel Power Port | 6000W Max (AC Input), 6000W Max (AC Output), 120V/240V, L1+L2+N+PE |
| AC Output Power (Total) | 6000W Max |
| AC Output 1 | 120V~ 20A Max, 60Hz, 2400W Max |
| AC Output 2 | 120V~ 20A Max, 60Hz, 2400W Max |
| AC Output (NEMA L14-30R) | 120V/240V~ 25A Max, 60Hz, 6000W Max |
| USB-A Output | 5V = 2.4A (12W Max Per Port) |
| USB-C Output | 5V = 3A / 9V = 3A / 15V = 3A / 20V = 3A / 20V = 5A (100W Max Per Port) |
| UPS | 20ms |
| Discharging Temperature | -4°F-104°F / -20°C-40°C |
| Charging Temperature | 32°F-104°F / 0°C-40°C |
| Size | 27.6×15.3×15.6 in / 70.2×38.8×39.5 cm |
| Net Weight | 62kg / 136.7lbs |
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