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Click here to download ACCELERATED 5400-RM (01) PDF MANUAL


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****** Page 1 ****** 5400-RM accelerated Connected is Everything-M

****** Page 2 ****** accelerated A DIGI COMPANY Table of Contents User Manual Package Contents Exchanging Power Tips Ports and Connectors Device Status Signal Strength Initial Setup Physical Installation 10 Configuring Device 13 Terminal on Unit 14 Troubleshooting 18 Advanced Configuration Using Accelerated View 20 Managing Device Locally 24 FAQs 28 Regulatory Guide 29 End User Agreement 30 Local User Management 32 Default Settings 34 Accessing Admin CLI 36

****** Page 3 ****** Manual ckage Contents JO-RM Unit 6400 Q) LTE 3G OIGV COMPANI REMOTE MANAGER Cellular Antennas

****** Page 4 ****** User Manual Power Supply Unit 5400-RM accelerated A DIGI COMPANY Page 4

****** Page 5 ****** User Manual Exchanging Power Tips accelerated A DIGI COMPANY Your 5400-RM router may include four interchangeable plug tips that allows the Power Supply Unit (PSU) to operate in most countries. The PSU comes with the United States style plug installed. To change the plug tip: • While holding down the “PUSH” button, slide the current plug tip forward. • Pull offthe attached plug tip. • Slide the new tip down into place until it clicks. China/ NOTE: For more information regarding power-tip compatibility with global deployments, please click here. O 5400-RM Page 5

****** Page 6 ****** User Manual Ports and Connectors WARNING 00 cover RS232 SERIAL ISA AUXILIARY PowerSocket Antenna Connector 5400-RM LAN Port 2 USB 3 SIM ERASE Erase Buttm 4 Serial Ports accelerated A DIGI COMPANY MAIN Antenna Connector Page 6

****** Page 7 ****** User Manual Device Status LTE accelerated A DIGI COMPANY accelerated CELLULAR RtMOTt MANAGtR 5400 RM Power Name Power Q) Online (Cellular) (e) LTE e ,3G/2G e Backup •Ill Signal Strength Online (Cellular) LTE Backup Signal Strength 5400-RM Function Indicates unit is powered up. Hardwired to power input. Flashing- unit is attempting to establish a cellular network connection OR the backup connection is in use. Solid – a cellular network connection has been established. Indicates a 4G/ LTE connection. Indicates a 2G or 3G cellular connection. Flashing- unit is attempting to establish a network connection on the LAN. Solid – A network connection has been established on the LAN. Standard 5-bar signal strength indication; a minimum of two bars is suggested for reliable use. Page 7

****** Page 8 ****** User Manual Signal Strength Signal Bars 5400-RM dBm -110 to -106 -105 to -96 -95 to -84 -83 to -76 -75 to -50 Signal Strength Percent 0-11% 12-28% 29-47% 48-60% 61-100% accelerated A DIGI COMPANY Quality Bad Marginal 0K Good Excellent Page 8

****** Page 9 ****** User Manual Initial Setup accelerated A DIGI COMPANY 1. Insert your activated SIM card provided by your cellular network operator. The metal contacts should be facing down. You will hear a click once the SIM is completely inserted. 2. For maximum performance, attach both of the included antennas. While gripping the metal connector section with your thumb and forefinger, tighten until secure. Do not tighten the antenna by holding any part of the plastic antenna housing. 3. Connect the power supply unit to the device. 4. Verify the signal strength indicator on the front of the 5400-RM shows 2 or more bars for proper operation. Back of 5400-RM IOÖÖO 0 use AUXILIARY Antenna Connector 5400-RM Activated 2 3 4 MAIN Antenre Cmnector Page 9

****** Page 10 ****** User Manual Physical Installation Connecting the Serial Ports accelerated A DIGI COMPANY The four serial ports on the Accelerated 5400-RM provide console access to connected critical equipment through the cellular network, and optionally through a connected Ethernet LAN. Connect up to 4 of your network devices to the Accelerated 5400-RM serial ports using the Pinout information below. You must use a cable with an RJ45 connector to connect to the 5400-RM with a RJ45, DB9F or DB9M connector, as determined by your device type, to terminate to your device. Consult the user guide for the device you are connecting to the 5400-RM to determine the connector type, cable type, and pinout positions for your specific device. The serial ports are enabled by default. The network devices connected to the serial ports may be accessed using Accelerated View terminal window, the local device GUI, TCP, telnet, or SSH connections. TCP, telnet and SSH connections to serial ports are disabled by default and must be enabled by a device specific configuration. Connect up to 4 of your network devices to the Accelerated 5400-RM serial ports using the 5400-RM pinout information below. Customlec Premise Equipment (CPE) CPE CPE RS232 SERIAL PORTS Connecting to the Site Networks To use your wired network as an alternative network to access the devices connected to the 5400-RM serial ports, connect the LAN port on the Accelerated 5400-RM to your site Gateway. By default a DHCP request will be sent to the local Ethernet network. 5400-RM Page 10

****** Page 11 ****** User Manual Gateway CAT 5 5400-RM accelerated A DIGI COMPANY Power supply unit 1. 2. Plug the power supply unit into an AC power outlet and connect to the 12V DC lead (4 pin connector) cable. Using a customer provided CAT5 cable connect to your site gateway and the LAN port of the 5400-RM. Serial Port Pinout and Use The RS232 standard requires support for baud rates up to 9600 baud on shielded multicore cable up to 50 feet (1 5 meters) long. For the 5400-RM, the use of standard CAT 5 cables enables serial communication at all baud rates up to 50 feet. CAT 5 unshielded twisted pair cable lengths much longer than 50 feet have been verified at 9600 baud but are non-standard and are not guaranteed. The 5400-RM RS232 serial ports are DTE and have the following pin configuration. Pin 1 Pin 2 Pin 3 Pin 4/5 Pin 6 Pin 7 Pin 8 RTS DCD RXD TXD DTR CTS Request to send Data carrier detect Receive data Ground Transmit data Data terminal ready Clear to send O NOTE: ring indicate (RI) and data set ready (DSR) are not implemented 5400-RM Output from 5400-RM Input to 5400-RM Input to 5400-RM Signal ground Output from 5400-RM Output from 5400-RM Input to 5400-RM Page 11

****** Page 12 ****** User Manual accelerated A DIGI COMPANY The serial ports use a female RJ45 jack to enable connection using UT P Ethernet cabling. PIN#12345678 4 1 5400-RM 2 Page 12

****** Page 13 ****** User Manual Configuring Device Network Managed Configuration accelerated A DIGI COMPANY Your Accelerated 5400-RM has the capability to automatically sync and receive all settings from a centralized cloud management tool, Accelerated ViewTM. The Accelerated View management portal provides the following capabilities for your Accelerated 5400-RM. • Monitoring details including signal strength, network connectivity details (RSRP, CNTI, RSRQ, Ec/lo, etc.), SIM card details (IMEI, IMSI, ESN, etc.), data transmitted/received, and more. • Email notifications based on connectivity, device firmware, and signal strength. • Remote control. • Out of band SMS recovery. Devices using Accelerated View typically require no additional configuration or set-up. Local Configuration If your Accelerated 5400-RM is not provisioned in Accelerated View, it will use a default local configuration profile which will enable basic cellular connectivity (primary or backup) to your router. Your device will operate as a transparent bridge and all traffic on all ports is passed directly to and from the client device connected to the device’s Ethernet port. To change any default settings for an Accelerated 5400-RM not provisioned in Accelerated View refer to Managing Device Locally section. 5400-RM Page 13

****** Page 14 ****** User Manual Terminal on Unit Skill level: Intermediate Goal accelerated A DIGI COMPANY To access the console of an Accelerated LTE router using the Terminal on Unit link presented in Accelerated View for the device. O The Terminal on Unit access leverages the management tunnel established between the 63xx-series router and Accelerated View. For details on the monthly data usage for this access, refer to the following article: Data Usage Estimates Search tor devices . MAC: 00270427AF43 Home Oev•ces Cel lular Cellular 63000 Device Oeta•ls L orat•nr Showing: All organizations Q Advanced search accelerated Nate Pleasant settings Dashboard Maps Devices Tunnel Servers Configurations Reports Not•fications Organizations Sites users Setup Reports commands SMS • pages • orgontzat•orv Site 10, Configuration. Addresst sertöl: Status; Uplink •p Address7 Verm•nal.• F•.rmware vers.on Ptirnary Interface: Activated At LESt Heartbeat: Last Restam Data Accelerated. V eq_fnvvonrnent Nate test Nate • at 2017 132503 rerrrnnal on L,.jntt 175 IOS 6 Feb 26 2015 1705:53 EST’) Junot 2017 2017 Concepts. Inc. I Terrns ot Service For this setup, you will need access to Accelerated View, and a 63xx-series router online and syncing with Accelerated View. If you see the 63xx-series router listed as up (green status) in Accelerated View, you are good to go. 5400-RM Page 14

****** Page 15 ****** User Manual Details accelerated A DIGI COMPANY Accelerated View utilizes the IPSec tunnel the 63xx-series router establishes to remote.accns.com to provide terminal access to the console of the router. O For details on the monthly data usage for this access, refer to the following article: Data Usage Estimates The following configuration settings will setup the 6300-CX to report its IPSec tunnel local IP address as the management IP that Accelerated View can then use to access its console. Open the configuration profile for the 63xx-series router. Under IPSec ->Accelerated View, set the Management priority to 10. This will tell the 63xx-series router to treat the AView IPSec tunnel as the highest priority management interface, which it then reports to Accelerated View as the IP that can be used to access its console. IZ Central management Modem Network E) Accelerated View • Enable Mode Protocol Pre•shared key Management Priority XAUTH client Enable MODECFG client 13 Local endpoint Remote endpoint IA Policies IKE . Dead peer detection NAT El Active recovery tunne IPsec Firewall Services ESP Show 10 Add Once you apply the new configuration to the 63xx-series router, reboot the 63xx-series device so it rebuilds the IPSec tunnel and reports the new IPSec local IP address to Accelerated View. You can verify that Accelerated View is using the IPSec local IP as the management IP by looking at the Uplink IP address on the Device Details tab. This value should be set to a 172.x.x.x IP address. 5400-RM Page 15

****** Page 16 ****** User Manual accelerated A DIGI COMPANY Showing: All Organizations Q Advanced Search accelerated Nate Pleasant settings Dashboard Maps Oevices Tunnel servers Co Reports Notifications organizacions Sites users Search tot devices . MAC: 00270427AF43 Horne Oewces Cel lular 63@-CX Cellular 6300-CX Device Oeta•ls Assoc’ ared oev.ces Cellule’ Details C0270427AF43 organizat•orc Site Configuration: MAC Address: senal: Status: Uplink ‘P Address: ret-mana’: Firmware verson: Primary Heat”tbeat: Restart: Plan: Reports Actions commands Pages Nate Test 2017 172.27.’75.67 tern-nnal on unet 170353 Junot accelerated I tettt•tiSO’f Set-gate Using the Terminal on Unit link Once the correct management IP is reported from the 63xx-series router to Accelerated View, clicking the Terminal on Unitwill open a page on Accelerated View to provide the user access to the console of the 63xx-series router. Default login credentials are below. User: root Password: default To create a different user or change the root user’s password, refer to this article. 5400-RM Page 16

****** Page 17 ****** User Manual accelerated Nate Pleasant settings Dashboard Maps Oevices Tunnel servers Co Reports Notifications organizacions Sites users Search tot devices . MAC: 00270427AF43 Cellular 6300-CX Use r: root Terrmnal Connecting to 172.27.175.67… Password: Connecting now, ‘exit’ to disconnect from Admin CLI . accelerated A DIGI COMPANY Showing: All Organizations Q Advanced Search accelerated I tettt•tiSO’f Set-gate O 5400-RM There is a known issue where the predictive/auto-correct feature of the Google keyboard renders it incompatible with the Terminal page. If you are access the above Terminal with an Android phone or tablet, you will need to use a different keyboard other than the native Google keyboard. Page 17

****** Page 18 ****** User Manual Troubleshooting Resetting Your Device O While the settings are reset, the device’s firmware version remains the same. accelerated A DIGI COMPANY To reset the device to factory default settings, press and hold the ERASE switch for 5 seconds while the device is powered on. The ERASE button is located on the rear of the device. While holding down the ERASE button, the device will emit a beeping noise once per second. After 5 seconds, a constant beep will sound; release the ERASE button. This will erase all device- specific settings to their original state (excluding any automatically generated keys/certificates), and it will automatically reboot. Establishing Backup Connectivity via Ethernet Port If the device cannot connect using a cellular connection, use the following steps to use the Ethernet LAN connection. 1. Restore the device to its factory default settings. 2. Connect the Ethernet port of the device to the site network equipment/router. Check for solid LINK and flashing ACTIVITY LEDs on the device LAN Ethernet port. 3. The device will accept an IP address from the site network via its DHCP client. 4. Observe the Status Indication LEDs & Signal Strength sections to aid in diagnosis. O Note: Backup Connectivity via Ethernet Port and LAN connectivity via Ethernet Port features cannot be used at the same time. If you use the steps listed here to set the device’s Ethernet port as a backup connection for itself, the 5400-RM will not be able to provide LAN connectivity to client device(s). Out of Band SMS Commands A set of emergency remote commands can be sent via SMS to the device to provide out-of-band (00B) recovery for the device. These SMS commands allow you to perform actions such as factory resets, reboot the device, and restore to the backup firmware partition, all without requiring the device to have an active cellular connection. Similar to the standard remote commands, these can be used to provide control over the device without any onsite interaction. To utilize this feature, SMS must be enabled for the SIM card used by the device. The complete list of SMS commands is defined in the Accelerated ViewTM User’s Guide. (aview- docs.accns.com) 5400-RM Page 18

****** Page 19 ****** User Manual Support Report accelerated A DIGI COMPANY Often times, it is beneficial to download a support report from the device to provide to technical support. This report is a zipfile that contains all of the current details for the device’s state, and a full record of the system logs from the device. To obtain a support report from the device, login to the device’s local web Ul. To access the local web Ul, the user must have a PC/laptop connected to the LAN Ethernet port of the 5400-RM. They should receive an IP address via DHCP from the 6350-SR in the 192.168.0.100-250 range. If they do not receive a DHCP address, they can configure a static IP on the PC/laptop of 192.168.210.2/24 with a gateway of 192.168.210.1. Once the PC/laptop has an IP address, open the following URL in a browser on the PC: 1 92.168.210.1 Next, go to the System page, then click the Download Report button at the bottom of the page. current version Configuration Firmware Image system Logs Term•nal Update Firmware Systen•u Log out Configuration Management passphrase tsavetrestotej (restMe) Ctg»se No chosen No crusen Sava Config Restore Config Erase Cmfg Modem Firmware Revision Support Report rout ldC/ (X)32 20 Download Rewt a reg;jcgt and reposts C 2012 20′ 5400-RM Page 19

****** Page 20 ****** User Manual accelerated A DIGI COMPANY Advanced Configuration Using Accelerated View The following Accelerated View actions are typically only performed by your network administrator. Using Accelerated View to centrally manage your device is recommended. If you are not using Accelerated View, you must manage and configure your device using the local interface. Refer to Managing Device Locally section for more information. Viewing and Editing Configuration To access the configuration for your device: 1. Login to Accelerated View and use the Search tool to search by MAC address. 2. Select the MAC address of your 5400-RM to bring up its Details page. 3. Select View Configuration in the Configuration section. 4. Select the Edit pencil icon at the top right of the page to make changes. The 5400-RM will automatically support configuration updates after the next daily sync around IAM UTC. To apply changes sooner than the next scheduled sync refer to the Remote Commands section for details on how to send a remote command. Upgrading Firmware To upgrade the firmware on your device: 1. 2. 3. 4. 5. 6. Login to Accelerated View and use the Search tool to find the device by searching for its MAC address. Select the MAC address of the device to bring up its details page. Click on the Settings tab, then select the View Configuration link in the Configuration section of the page. Once viewing the configuration profile, select the Edit pencil icon at the top right of the page. Select the appropriate firmware version from the Firmware drop-down list. Click the Update button. Defining a Custom APN If your device is unable to sync with Accelerated View because the device cannot establish a cellular connection without a custom APN refer to Managing Device Locally section. 1. Login to Accelerated View and use the Search tool to find the 5400-RM by searching for its MAC address. 2. Select the MAC address of the 5400-RM to bring up its details page. 3. Select the View Configuration link in the Configuration section of the page. 4. Once viewing the configuration profile, select the Edit pencil icon at the top right of the page. 5400-RM Page 20

****** Page 21 ****** User Manual accelerated A DIGI COMPANY 5. Type in the custom APN into the APN entry located in the Modem section of the configuration. 6. Optional: Ifthe custom APN requires a specific username and password, please input those into the Username and Password entries located in the Modem section of the configuration. 7. Click the Update button. Using Remote Commands The Accelerated View management portal allows you to send a specific set of remote commands to the device to provide control over the device without requiring any onsite interaction. These remote commands allow you to perform actions such as rebooting the device, triggering a configuration sync with Accelerated View, perform network speed tests, immediately probing the device for a real-time status, and more. To send a remote command to an Accelerated 5400-RM: 1. Login to Accelerated View and use the Search tool to find the device by searching for its MAC address. 2. Select the MAC address of the device to bring up its details page. 3. Select the Commands drop-down list at the top-right of the page. Immediate Update Device 1. Select Remote Commands. 2. Select Check Configuration option from the Commands drop-down. Establishing WAN connectivity via Ethernet Port In order to provide a cellular connection to client devices, the Accelerated 5400-RM can be configured either in the default Passthrough (i.e. bridge) mode or DHCP Server/Router mode. Passthrough/Bridge Mode In this default mode, the device operates as a transparent bridge and all traffic on all ports is passed directly to and from the client device connected to the device’s Ethernet port. In Passthrough mode, a single IP address will be available through the device’s Ethernet port. Only one client device can be connected to the Accelerated 5400-RM through its Ethernet port at a time. 1. Login to Accelerated View and use the Search tool to find the device by searching for its MAC address. 2. Select the MAC address of the device to bring up its details page. 3. Select the View Configuration link in the Configuration section of the page. 4. Once viewing the configuration profile, select the Edit pencil icon at the top right of the page. 5400-RM Page 21

****** Page 22 ****** User Manual accelerated A DIGI COMPANY 5. 6. 7. 8. 9. Under the Modem section of the configuration, open the Passthrough section and set the following options inside that section: 1. Check Enable. 2. Change Device to LAN. 3. Change Zone to Internal. Change the Interface Type under the LAN network section from DHCP to Static IP Address. In the Address, enter in the IP address you wish to assign to the device for its LAN DHCP network (i.e. the gateway IP for the DHCP network). Open the DHCP Server section and select Disable. Click Save to apply the configuration changes. Internet Cellular Gateway 5400-RM Ethernet Cellular IP Client Router Ot Gateway Sample Diagram showing Passthrough Mode. Router Mode In this mode, the device operates as a standard DHCP router. The device will be configured to hand out a range of LAN IP addresses to client devices connected on its Ethernet port. Standard router options are available in the device’s configuration, including DHCP lease options, DNS options, firewall options, and port forwarding rules. The following list of steps details how to setup a simple DHCP server on the device in router mode. 1. Login to Accelerated View and use the Search tool to find the device by searching for its MAC address. 2. Select the MAC address of the device to bring up its details page. 3. Select the View Configuration link in the Configuration section of the page. 5400-RM Page 22

****** Page 23 ****** User Manual accelerated A DIGI COMPANY 4. Once viewing the configuration profile, select the Edit pencil icon at the top right of the page. 5. Change the Interface Type under the LAN network section from DHCP to Static IP Address. 6. In the Address, enter in the IP address you wish to assign to the device for its LAN DHCP network (i.e. the gateway IP for the DHCP network). 7. Open the DHCP Server section and select Enable. 8. Click Save to apply the configuration changes. Internet Cellulat Gateway Client Client Laptop Client IP Client Workstation Serial Connections Client IP Client Register Sample Diagram showing Router Mode Learning More In depth details on using Accelerated View can be found in the Accelerated View User’s Guide. 5400-RM Page 23

****** Page 24 ****** User Manual Managing Device Locally accelerated A DIGI COMPANY The following Accelerated View actions are typically only performed by your network administrator. Note: Using Accelerated View to centrally manage your device is recommended. If you are not using Accelerated View, you must manage and configure your device using the local interface. Connecting to the Device Communication with the device is typically via its Ethernet port. By default, you can connect to the device via its Ethernet port, at the IP address 192.168.210.1. You can access the device via this default IP address using a PC connected to its Ethernet port. When connected to your site network, your Accelerated 5400-RM will attempt to use DHCP to establish a connection and obtain an IP address. If a DHCP server is operating on the site network then the device will receive an IP address configuration from the local network. You can also access the device using the IP address provided in the DHCP connection Manually Configuring PC to Connect to Device To manually connect to the device, you must manually set an IP address on your PC to be able to communicate with the Accelerated 5400-RM. 1. Select the Properties of the relevant network connection on the Windows PC. S Status Interet *cess access R ecer.*d 2.110 Sites: 5400-RM i. 138 Page 24

****** Page 25 ****** User Manual accelerated A DIGI COMPANY 2. Click the Internet Protocol Version 4 (TCP/lPv4) parameter and select Properties and configure with the following details. O CS’S, 2 ass . 2:ss 0 Cefot • CRS 8 4 evt Logging into Device To manually connect to the device, you must manually set an IP address on your PC to be able to communicate with the Accelerated 5400-RM. 1. Open the web browser on the PC and type in the address bar, the IP address of the Accelerated 5400-RM (192.168.210.1) and hit Enter. ITo GettnqStMed 2. When prompted Enter – User Name: root Password: default. 5400-RM Page 25

****** Page 26 ****** User Manual 3. The Accelerated 5400-RM default web user interface will be shown. Advanced Local Configuration accelerated A DIGI COMPANY Once logged in via the local web interface you must enable local management of the device to modify settings for the Cellular and Ethernet interfaces. 1. Uncheck box next to “Enable central management” 2. Click Save. After saving the profile, the device will no longer attempt to sync with Accelerated View and a full range of available configuration options will be visible. Hovering your mouse over the name for a configuration option will display a pop-up providing help details about that option, including any default values. 5400-11M 00270027af30 Upgrading Firmware 1. Download the appropriate firmware file from Accelerated. 2. Connect to the device’s web Ul by connecting your PC to the WAN Ethernet port of the device and then going to 1 92.168.210.1. 5400-RM Page 26

****** Page 27 ****** User Manual 3. Select the System tab on the left side of the page. 4. Select the Browse button next to the Firmware image section. 5. Browse for and select the downloaded firmware file. 6. Click the Update Firmware button. accelerated A DIGI COMPANY Do not turn off or unplug the device while it is upgrading its firmware. The upgrade process should take less than one minute. Defining a Custom APN 1. 2. 3. 4. 5. Connect to the device’s web Ul by connecting your PC to the WAN Ethernet port of the device and then going to 1 92.168.210.1. Ifthe device does not give your PC an IP address via DHCP, you may need to configure your PC with the following static IP settings. IP address for PC: 192.168.210.2 Subnet: 255.255.255.0 Gateway: 192.168.210.1 Select the Configuration tab on the left side of the page. Type in the custom APN into the APN entry located in the modem section of the configuration. Optional: If the custom APN requires a specific username and password, please input those into the Username and Password entries. Click the Save button. 5400-RM Page 27

****** Page 28 ****** User Manual FAQs How do I factory reset the Accelerated 5400-RM? 1. Ensure that the device has been powered on for at least 30 seconds. 2. Briefly press the Erase button located on the back of the device. What IP address does the Accelerated 5400-RM use? accelerated A DIGI COMPANY By default, the Accelerated 5400-RM will use 192.168.210.1. You can access the device through its WAN Ethernet port using this IP address. What size SIM card does the Accelerated 5400-RM use? The Accelerated 5400-RM supports standard mini-SlMs (2FF). How do I insert a SIM into the Accelerated 5400-RM? With the power disconnected, the SIM card should be inserted notch-end first with the gold contacts face down. The SIM slot is located on the back of the Accelerated 5400-RM between the power connector and the USB port. The SIM will click into place when fully inserted. Does the Accelerated 5400-RM fail back to 3G? Yes, if the Accelerated 5400-RM doesn’t recognize a 4G/LTE network available, the device will automatically fallback to the highest available 3G network. Does the Accelerated 5400-RM support IPv6? Yes. In passthrough mode, when the 5400-RM receives an IPv6 prefix from the cellular network, it uses SLAAC to pass the prefix to the client device connected to its Ethernet port. The 5400-RM will also pass the IPv6 DNS server using the SLAAC RDNSS option and stateless DHCPv6. 5400-RM Page 28

****** Page 29 ****** User Manual Regulatory Guide FCC accelerated A DIGI COMPANY THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND, IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT HIS OWN EXPENSE. INDUSTRY CANADA – CAN THIS PRODUCT IS INTENDED FOR OPERATION IN A COMMERCIAL OR INDUSTRIAL ENVIRONMENT AND SHOULD NOT BE USED IN A RESIDENTIAL ENVIRONMENT. THIS PRODUCT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE REQUIREMENTS OF: ICES-003 – INFORMATION TECHNOLOGY EQUIPMENT – LIMITS AND METHODS OF MEASUREMENT ISSUE 5, AUGUST 2012. European Union THIS PRODUCT MAY CAUSE INTERFERENCE IF USED IN RESIDENTIAL AREAS. SUCH USE MUST BE AVOIDED UNLESS THE USER TAKES SPECIAL MEASURES TO REDUCE ELECTROMAGNETIC EMISSIONS TO PREVENT INTERFERENCE TO THE RECEPTION OF RADIO AND TELEVISION BROADCASTS. Supported Countries FOR A FULL LIST OF CERTIFIED COUNTRIES GO TO: WWW.ACCELERATED.COM/COUNTRIES/ 5400 rm 3G Only Support THE ACCELERATED 5400-RM CELLULAR REMOTE MANAGER DOES NOT SUPPORT 4G LTE IN BRAZIL, CHILE AND VENEZUELA AND WILL ONLY OPERATE IN 3G MODE. 5400-RM Page 29

****** Page 30 ****** User Manual End User Agreement accelerated A DIGI COMPANY ACCELERATED CONCEPTS, INC. END USER AGREEMENT (v20160613.01) USE OF THIS PRODUCT IS YOUR ACCEPTANCE TO THE ACCELERATED CONCEPTS, INC. END USER AGREEMENT FOUND AT: HTTPS://ACCELERATED.COM/ENDUSERAGREEMENT LIMITED WARRANTY Accelerated Concepts, Inc. (“ACI”) provides the Limited Warranty set forth herein on ACI’s VPN and Cellular products (“Product” or “Products”) to the original purchaser (hereinafter referred to as the “End User”) who purchased Products directly from ACI or one of its authorized resellers. This Limited Warranty does not apply to Products purchased from third-parties who falsely claim to be ACI resellers. Please visit our web site if you have questions about authorized resellers. This Limited Warranty becomes invalid once the End User no longer owns the Product, if the Product or its serial number is altered in any manner, or if any repair or modification to the Product is made by anyone other than an ACI approved agent. This Limited Warranty covers the Product against defects in materials and workmanship encountered in normal use of the Product as set forth in the Product’s Users Guide for one (1) year from the date of purchase. This Limited Warranty is not intended to include damage relating to shipping, delivery, installation, applications and uses for which the Product was not intended; cosmetic damage or damage to the Product’s exterior finish; damages resulting from accidents, abuse, neglect, fire, water, lighting or other acts of nature; damage resulting from equipment, systems, utilities, services, parts, supplies, accessories, wiring, or software applications not provided by ACI for use with the Product; damage cause by incorrect electrical line voltage, fluctuations, surges; customer adjustments, improper cleaning or maintenance, or a failure to follow any instruction provided in the Product’s Users Guide. This list is not intended to cover every possible limitation to this Limited Warranty. ACI does not warrant against totally uninterrupted or error-free operation of its Products. In order to obtain warranty service under this Limited Warranty during the Limited Warranty period as set forth above, you must submit a valid claim through ACI’s return merchandise authorization (“RMA”) process as follows: End User must request an RMA number either from Accelerated support or by sending an e- mail to RMA@accelerated.com with the following information: 1. Your name, address and e-mail address 2. The Product model number and serial number 3. A copy of your receipt 4. A description of the problem 5400-RM Page 30

****** Page 31 ****** User Manual accelerated A DIGI COMPANY ACI will review your request and e-mail you either an RMA number and shipping instructions or a reason why your request was rejected. Properly pack and ship the Product to ACI with the RMA number written on the outside of each package. ACI will not accept any returned Products which are not accompanied by an RMA number. ACI will use commercially reasonable efforts to ship a replacement device within ten (10) working days after receipt of the Product. Actual delivery times may vary depending on shipment location. Products returned to ACI must conform in quantity and serial number to the RMA request. End User will be notified by e-mail by ACI in the event of any incomplete RMA shipments. Products presented for repair under this Limited Warranty may be replaced by refurbished goods of the same type rather than being repaired. Refurbished or used parts may be used to repair a Product covered by this Limited Warranty. If ACI, by its sole determination, is unable to replace a Product covered by this Limited Warranty, it will refund the depreciated purchase price of the Product. LIMITED LIABILITY EXCEPT AS PROVIDED IN THE LIMITED WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL ACI BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, COMPENSATION, REIMBURSEMENT OR DAMAGES ON ACCOUNT OF THE LOSS OF PRESENT OR PROSPECTIVE PROFITS, EXPENDITURES, INVESTMENTS OR COMMITMENTS, WHETHER MADE IN THE ESTABLISHMENT, DEVELOPMENT OR MAINTENANCE OF BUSINESS REPUTATION OR GOODWILL, FOR LOSS OR DAMAGE OF RECORDS OR DATA, COST OF SUBSTITUTE PRODUCTS, COST OF CAPITAL, THE CLAIMS OF ANY THIRDPARTY, OR FOR ANY OTHER REASON WHATSOEVER. ACI’S LIABILITY, IF ANY, AND THE END USER’S SOLE AND EXCLUSIVE REMEDY FOR DAMAGES FOR ANY CLAIM OF ANY KIND WHATSOEVER REGARDLESS OF THE LEGAL THEORY, SHALL NOT BE GREATER THAN THE PRODUCT’S ACTUAL PURCHASE PRICE. THIS LIMITATION OF LIABILITY IS APPLICABLE EVEN IF ACI IS INFORMED IN ADVANCE OF THE POSSIBILITY OF DAMAGES BEYOND THE PRODUCT’S ACTUAL PURCHASE PRICE. SOFTWARE LICENSE ACI software is copyrighted and is licensed to the End User solely for use with the Product. Some software components are licensed under the GNU General Public License, version 2. Please visit gnu.org/licenses/old-licenses/gpl-2.0.en. html for more details regarding GNU GPL version 2. These GNU General Public License, version 2 software components are available as a CD or download. The CD may be obtained for an administration fee by contacting Accelerated support at support@accelerated.com. 5400-RM Page 31

****** Page 32 ****** User Manual Local User Management Skill level: Beginner Goal To create a new user and/or change the password of the default root user. Details accelerated A DIGI COMPANY Open the configuration profile for the 63xx-series device and make the following changes: 1. To update the root user password, enter in the new password in the in the Authentication -> Users -> root -> Password option. 2. To create a new local admin user: 1. Under Authentication -> Users Add User, enter in the new username and click Add. 2. Enter in the password for the new user 3. Under Groups for the new user, select the default admin group. You can create a new group, or edit the admin groupis priviledges through the Authentication -> Groups section of the configuration profile. 3. Click Save or Update to apply the changes. O NOTE: After saving a user’s password in Accelerated View, it is stored as a salted hash for security purposes. Clicking show prior to committing the password will reveal the true value; clicking show after that password has been saved reveals the salted hash. 5400-RM Page 32

****** Page 33 ****** User Manual Central management Modem Network services Authentication Idle tirneout E Methods E Groups Enable password Groups • SSH keys Enable Password Groups Group SSH keys g;) System Monitoring — 5400-RM • ncndefaultpassword e Show newJJ,assword e Show adm•n Add accelerated A DIGI COMPANY Page 33

****** Page 34 ****** User Manual Default Settings Interface Priorities • LAN set at a metric of 1 • Modem (cellular) ata metric of 3 Network Settings • LAN port configured as primary Internet interface • LAN port configured to obtain IP address via DHCP • Cellular modem configured as backup Internet interface • Source NAT enabled (outbound traffic) Modem Settings • Carrier Smart Select TM enabled • Passthrough mode disabled accelerated A DIGI COMPANY • APN fallback enabled. The following link can be used to view which APNs, based on carrier, are included in the default APN fallback list. APN Fallback List Central Management Settings • Central Management enabled. The following servers will be contacted for a central configuration: • aview.accns.com armt.att.com • av-wob.gcsc.att.com Security Policies • Packet Filtering set to block all inbound traffic (SSH, HTTP, etc.) • Local SSH, Web Admin, and Local GUI access enabled via 192.168.210.1 IP address. See Managing Device Locally for details on accessing the 5400-RM via its default 192.168.210.1 Serial ports • All four serial ports enabled with the same default settings • Baud rate: 9600 5400-RM Page 34

****** Page 35 ****** User Manual • Data bits: 8 • Parity: none • Stop bits: 1 • Flow control: none 5400-RM accelerated A DIGI COMPANY Page 35

****** Page 36 ****** User Manual Accessing Admin CLI Skill level: Beginner Goal To show how to access Admin CLI using Terminal on Unit or SSH. Setup For Terminal on Unit, you will need either: a) Direct SSH access to the ACL device accelerated A DIGI COMPANY b) Access to Accelerated View, and an Accelerated cellular extender online and syncing with Accelerated View. If you see the Accelerated cellular extender listed as up (green status) in Accelerated View, you are good to go. O For more information on how to access Terminal on Unit or SSH, please see the below link. Remote Access Details Accelerated View utilizes the IPSec tunnel the Accelerated cellular extender establishes to ipsec.accns.com (or remote.accns.com) to provide terminal access to the console of the device. O For details on the monthly data usage for this access, refer to the following article: Data Usage Estimates If a new configuration is applied to an Accelerated cellular extender, reboot the Accelerated cellular device so it rebuilds the IPSec tunnel and reports the new IPSec local IP address to Accelerated View. You can verify that Accelerated View is using the IPSec local IP as the management IP by looking at the Uplink IP address on the Device Details tab. This value should be set to a 1 92.x.x.x IP address (when using ipsec.accns.com or 1 72.x.x.x for remote.accns.com). 5400-RM Page 36

****** Page 37 ****** User Manual accelerated A DIGI COMPANY Showing: All Organizations Q Advanced Search Nate Pleasant settings Dashboard Maps E?’ Devices Tunnel servers Configuratü)ns B Reports Notifications organizacions Sites users Search tor . MAC: 00270427AF43 Horne Oewces Cel lular 63@-CX Cellular 6300-CX Device Oeta•ls Assoc-tared Cellule’ Contacts C0270427AF43 Organtzanon: Configuration: ‘VAC Address: Sen. l: status: Uplink •p Address: rerm•nal: Firmware Version: Acuated Last Hearto•eac Last Restart: Oat. *am. comtrnenr Reports Actions commands Pages EVT?5t EV cc,nfig – 2018 tern-t•nal on unet sep 2018 sep Atteletated Concepts. I tetmsof Set-ace Using the Terminal on Unit link 1. 2. 3. 4. Once the correct management IP is reported from the Accelerated cellular extender to Accelerated View, clicking Terminal on Unit will open a page on Accelerated View to provide the user access to the console of the 63xx-series device. Type in the User and Password for the device and hit enter. At the prompt, type afor Admin CLI and hit enter. (If typing in the user and password brings you directly to the # prompt, you are already in the Admin CLI.) At the # prompt, hit tab and the possible commands will be presented. The same is true for typing one of the commands followed by a space then hitting tab. This will show the available options within that command. (See command break down below) 5400-RM Page 37

****** Page 38 ****** User Manual accelerated A DIGI COMPANY Nate Pleasant settings Dashboard Maps Oevices Tunnel servers Co nfigurati)ns Reports Notifications organizacions Sites users Nate Pleasant setting-.- Dashboard Maps Eö nevices Tunnel servers Configurations Reports Notifications organizations Sites Users Search tot . MAC: 00270427AF43 Cellular Terrmnal User: root Connecting to 192.168. Password: Access q: Select selection menu: Admin CLI Shell Quit access or quit Connecting now, •exit’ 94.119… (ad’minl : to disconnect from Admin CLI . atcmd config search for devices . exit pine Terminal reboot MAC: 00270427AF43 Celluler 6300-CX 0027C427AF43 traceroute Attelerated lthC, I tetmsof Set-sate traceroute •cc&rated •z. I terrnsof Showing: All Organizations Y Show.ng: All organirations Q Advanced Search Q Advanced search User: root Connecting fo 192.168. Pas Access a: Select selection menu: Admin CLI Shell Quit access or quit Connec±ing now y •exit ‘ 9&119.-. [admin] : a disconnect fr•cw Admin CLI . atcmd # config config exit load pine reboot 5 how edit help get set 1 config Direct SSH access SSH access can be gained through a local connection to the ACL device. You can access the cellular extender on its LAN IP address (default 192.168.2.1) or its default 192.168.210.1 IP address. Below is an example SSH login process. 1. SSH to the ACL device at its LAN IP address (default 192.168.2.1) or its default 192.168.210.1 IP address. 5400-RM Page 38

****** Page 39 ****** User Manual accelerated A DIGI COMPANY 2. 3. 4. Type in the User and Password for the device and hit enter. At the prompt, type afor Admin CLI and hit enter. (If typing in the user and password brings you directly to the # prompt, you are already in the Admin CLIO At the # prompt, hit tab and the possible commands will be presented. The same is true for typing one of the commands followed by a space then hitting tab. This will show the available options within that command. (See command break down below) $ ssh root@192.168.2.1 $ password Access a: s: q: Select selection menu: Admin CLI Shell Quit access or quit Connecting now, exit’ [ admin] to disconnect from Admin CLI Command Breakdown 1. 2. 3. 4. 5. 6. 7. atcmd- run AT commands to cellular modem in the device config- make config changes on the device, one at a time exit- exit from the Admin CLI console ping- ping an IP address or domain (Ctrl+c to stop) reboot- reboot the device show- display network or device version details traceroute – perform traceroute to an IP address or domain 5400-RM Page 39


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