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How do I determine the software version on the ZEBRA TC57?

To determine the current software version on your ZEBRA TC57:

  1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch the settings icon.
  2. Touch About phone.
  3. Scroll to view the following information:
    • Status
    • Battery information
    • Emergency information
    • SW components
    • Legal information
    • Model & hardware
    • Model
    • Android version
    • Android security patch level
    • Android security patch version
    • Google Play system update
    • Baseband version
    • Kernel version
    • Build Fingerprint
    • Build number
    • Android Security Update

To determine the device IMEI information (WWAN only), touch About phone > IMEI.


How do I determine the serial number of the ZEBRA TC57?

  1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch the settings icon.
  2. Touch About phone.
  3. Touch Status.
  4. Touch Model & hardware.
  5. Touch Serial number.

How do I install the SIM card in the ZEBRA TC57?

Note: Only use a nano SIM card.

  1. Remove the access cover.
  2. Slide the SIM card holder to the unlock position.
  3. Lift the SIM card holder door.
  4. Place the nano SIM card into the card holder with contacts facing down.
  5. Close the SIM card holder door.
  6. Slide the SIM card holder door to the lock position.
  7. Re-install the access door.

Caution: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.

Caution: Access door must be replaced and securely seated to ensure proper device sealing.


How do I install a microSD card in the ZEBRA TC57?

The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.

  1. Lift the access door.
  2. Slide the microSD card holder to the Open position.
  3. Lift the microSD card holder door.
  4. Insert the microSD card into the card holder ensuring that the card slides into the holding tabs on each side of the door.
  5. Close the microSD card holder door.
  6. Slide the microSD card holder door to the Lock position.
  7. Re-install the access door.

Caution—ESD: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring the operator is properly grounded.

Caution: Access door must be replaced and securely seated to ensure proper device sealing.


How do I install the battery in the ZEBRA TC57?

  1. Insert the battery, bottom first, into the battery compartment at the back of the device.
  2. Press the battery down into the battery compartment until the battery release latches snap into place.

Note: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories.


How do I charge the ZEBRA TC57?

Before using the device for the first time, charge the main battery until the green Charging/Notification light emitting diode (LED) remains lit. To charge the device using a cable or a cradle with the appropriate power supply:

  1. Connect the charging accessory to the appropriate power source.
  2. Insert the device into a cradle or attach it to a cable. The device turns on and begins charging. The Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.

The battery charges from fully depleted to 90% in approximately 2.5 hours, and from fully depleted to 100% in approximately three hours.


What do the charging indicators mean on the ZEBRA TC57?

The charging/notification LED indicates charging status.

State LED Indications
Off Off Device is not charging. Device is not inserted correctly in the cradle or connected to a power source. Charger/cradle is not powered.
Slow Blinking Amber (1 blink every 4 seconds) Device is charging.
Slow Blinking Red (1 blink every 4 seconds) Device is charging but the battery is at end of useful life.
Solid Green Solid Green Charging complete.
Solid Red Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber (2 blinks/second) Charging error, e.g.:
  • Temperature is too low or too high.
  • Charging has gone on too long without completion (typically eight hours).
Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life., e.g.:
  • Temperature is too low or too high.
  • Charging has gone on too long without completion (typically eight hours).

How do I replace the battery in the ZEBRA TC57?

  1. Press the Power button until the menu appears.
  2. Touch Battery Swap.
  3. Follow the on-screen instructions.
  4. Wait for the red LED to completely turn off.
  5. If hand strap is attached, remove hand strap.
  6. Press the two battery latches in.
  7. Lift the battery from the device.
  8. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
  9. Press the battery down until the battery release latches snap into place.
  10. Replace the hand strap, if required.
  11. Press the Power button to turn on the device.

Caution: Do not add or remove microSD card during battery replacement.

Caution: Replace the battery within 75 seconds. After 75 seconds the device reboots and data may be lost.

Warning: Do not remove the battery until after the red LED completely turns off. This may result in loss of data.


How do I replace the microSD card in the ZEBRA TC57?

  1. Press the Power button until the menu appears.
  2. Touch Power off.
  3. Touch OK.
  4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
  5. Press the two battery latches in.
  6. Lift the battery from the device.
  7. Lift the access door.
  8. Remove microSD card from the holder.
  9. Insert the replacement microSD card.
  10. Replace the access door.
  11. Insert the battery, bottom first, into the battery compartment in the back of the device.
  12. Press the battery down until the battery release latches snap into place.
  13. Replace the hand strap, if required.
  14. Press and hold the Power button to turn on the device.

Caution: Access door must be replaced and securely seated to ensure proper device sealing.


How do I replace the SIM card in the ZEBRA TC57?

  1. Press the Power button until the menu appears.
  2. Touch Power off.
  3. Touch OK.
  4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
  5. Press the two battery latches in.
  6. Lift the battery from the device.
  7. Lift the access door.
  8. Slide the SIM card door to the unlock position.
  9. Lift the SIM card holder door.
  10. Remove the SIM card.
  11. Place the new SIM card into the card holder with contacts facing down.
  12. Close the SIM card holder.
  13. Slide the SIM card holder door to the lock position.
  14. Replace the access door.
  15. Insert the battery, bottom first, into the battery compartment in the back of the device.
  16. Press the battery down until the battery release latch snaps into place.
  17. Replace the hand strap, if required.
  18. Press and hold the Power button to turn on the device.

Caution: Access door must be replaced and securely seated to ensure proper device sealing.


How do I set the Home Screen Rotation on the ZEBRA TC57?

By default, the Home screen rotation is disabled.

Note: Auto-rotate must be enabled in the Quick Access panel or in Settings before the Home Screen Rotation setting can be used.

  1. Touch and hold anywhere on the Home screen until the options appear.
  2. Touch Home settings.
  3. Touch the Allow Home screen rotation switch.
  4. Touch Home.
  5. Rotate the device.

How do I manage notifications on the ZEBRA TC57?

  • To view a list of all notifications, open the Notification panel by dragging the Status bar down from the top of the screen.
  • To respond to a notification, open the Notification panel and then touch a notification. The Notification panel closes and the corresponding app opens.
  • To manage recent or frequently used notifications, open the Notification panel and then touch Manage notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for more notification options.
  • To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based notifications are removed. Ongoing notifications remain in the list.
  • To close the Notification panel, swipe the Notification panel up.

How do I open the Quick Access Panel on the ZEBRA TC57?

  • If the device is locked, swipe down once.
  • If the device is unlocked, swipe down once with two fingers, or twice with one finger.
  • If the Notification panel is open, swipe down from the Quick Settings bar.

How do I edit the Quick Access Tiles on the ZEBRA TC57?

The first four setting tiles from the Quick Access panel become the Quick Access tiles on the Notification panel. Open the Quick Access panel and touch the edit icon (pencil) to edit, add, or remove settings tiles.


How do I transfer files between the ZEBRA TC57 and a host computer?

  1. Connect the device to a host computer using a USB accessory.
  2. On the device, pull down the Notification panel and touch Charging this device via USB. By default, No data transfer is selected.
  3. Touch File Transfer.
  4. On the host computer, open File Explorer.
  5. Locate the device as a portable device.
  6. Open the SD card or the Internal storage folder.
  7. Copy files to and from the device or delete files as required.

Note: After changing the setting to File Transfer, and then disconnecting the USB cable, the setting reverts back to No data transfer. If the USB cable is reconnected, select File Transfer again.


How do I set the screen brightness manually on the ZEBRA TC57?

  1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
  2. Slide the brightness slider left or right to adjust the screen brightness level.

How do I enable Night Light on the ZEBRA TC57?

  1. Go to Settings.
  2. Touch Display.
  3. Touch Night Light.
  4. Touch Schedule to select a schedule (None, Turns on at custom time, Turns on from sunset to sunrise).
  5. By default, Night Light is disabled.
    • On Android 11, touch TURN ON NOW to enable.
    • On Android 13, touch Use Night Light to enable.
  6. Adjust the tint using the Intensity slider.

How do I set the screen timeout on the ZEBRA TC57?

  1. Go to Settings.
  2. On Android 11, touch Display > Advanced > Screen timeout.
  3. On Android 13, touch Display > Screen timeout.
  4. Select one of the sleep values (15 seconds, 30 seconds, 1 minute, 2 minutes, 5 minutes, 10 minutes, 30 minutes).
  5. On Android 13, turn on the Screen attention switch to prevent your screen from turning off if you are looking at it.

How do I set the font size on the ZEBRA TC57?

  1. Go to Settings.
  2. On Android 11, touch Display > Advanced > Font size.
  3. On Android 13, touch Display > Display size and text.
  4. Use the Font size + and – to vary the font size.
  5. Touch Home.

How do I set the Touch Panel Mode on the ZEBRA TC57?

  1. Go to Settings.
  2. On Android 11, touch Display > Advanced.
  3. On Android 13, touch Display.
  4. Touch Touch Panel UI.
  5. Select:
    • Stylus and Finger (Screen Protector OFF)
    • Glove and Finger (Screen Protector OFF)
    • Stylus and Finger (Screen Protector ON)
    • Glove and Finger (Screen Protector ON)
    • Finger Only (default)
  6. Touch Home.

How do I remap a button on the ZEBRA TC57?

Note: It is not recommended to remap the scan button.

  1. Go to Settings.
  2. Touch Key Programmer. A list of programmable buttons displays.
  3. Select the button to remap.
  4. Touch the BUTTON REMAPPING, the SHORTCUT, or the TRIGGER tabs to list the available functions, applications, and triggers.
  5. Touch a function or application shortcut to map to the button.

How do I set app notifications on the ZEBRA TC57?

  1. Go to Settings.
  2. On Android 11, touch Apps & notifications > SEE ALL XX APPS.
  3. On Android 13, touch Apps > All Apps.
  4. Select an app.
  5. Touch Notifications.
  6. On Android 11, select an available option (Alerting, Silent, etc.) or toggle Show notifications.
  7. On Android 13, touch the switch to turn on or off notifications for the app.

How do I take photos with the camera on the ZEBRA TC57?

  1. Swipe up from the bottom of the Home screen and touch Camera.
  2. To switch between the rear camera and front camera (if available), touch the camera switch icon.
  3. Frame the subject on the screen.
  4. To zoom in or out, press two fingers on the display and pinch or expand your fingers.
  5. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.
  6. Touch the shutter button (camera icon) to take the photo.

How do I scan a barcode with the internal imager on the ZEBRA TC57?

  1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
  2. Point the exit window of the device at a barcode.
  3. Press and hold the scan button. The red laser aiming pattern with red aiming dot turns on to assist in aiming.
  4. Ensure the barcode is within the area formed by the aiming pattern.
  5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded successfully.
  6. Release the trigger. The barcode content data appears in the text field.

How do I pair a Bluetooth scanner with the ZEBRA TC57?

Pairing in HID Mode Using Near Field Communication (RS5100/RS6100 or RS6000 Only):

  1. Ensure that NFC is enabled on the device.
  2. Ensure that Bluetooth is enabled on both devices.
  3. Place the Ring Scanner in Human Interface Device (HID) mode.
    • Remove the battery from the Ring Scanner.
    • Press and hold the Restore key.
    • Install the battery onto the Ring Scanner.
    • Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash green.
    • Scan the Bluetooth HID Barcode provided in the manual to place the Ring Scanner in HID mode.
  4. Remove the battery from the Ring Scanner.
  5. Re-install the battery into the Ring Scanner.
  6. Align the NFC icon on the Ring Scanner with the NFC icon on the device. The Status LED blinks blue, then turns off, and the scanner emits a string of low/high beeps when connected.

Pairing Using Simple Serial Interface (SSI):

  1. Swipe up from the bottom of the Home screen and touch the Bluetooth Pairing Utility icon.
  2. Using the Ring Scanner, scan the barcode on the screen.

How do I enable DataWedge on the ZEBRA TC57?

  1. Swipe up from the bottom of the Home screen and touch the DataWedge icon.
  2. Touch the menu icon (three dots) > Settings.
  3. Touch the DataWedge enabled checkbox. A blue checkmark appears indicating that DataWedge is enabled.

How do I connect the ZEBRA TC57 to a Wi-Fi network?

  1. Go to Settings.
  2. Touch Network & internet.
  3. On Android 11, touch Wi-Fi. On Android 13, touch Internet.
  4. Slide the switch to the ON position.
  5. The device searches for WLANs in the area and lists them. Scroll through the list and select the desired WLAN network.
  6. Touch the desired network. If network security is Open, the device automatically connects. For secure networks, enter the required password or credentials and touch Connect.

How do I perform a soft reset on the ZEBRA TC57?

  1. Press and hold the Power button until the menu appears.
  2. Touch Restart.
  3. The device reboots.

How do I perform a hard reset on the ZEBRA TC57?

Caution: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card.

  1. Simultaneously press the Power, left scan, and Volume Up buttons for at least four seconds.
  2. When the screen turns off, release the buttons.
  3. The device reboots.

How do I clean the ZEBRA TC57?

Approved Cleaning and Disinfectant Agents: 100% of the active ingredients in any cleaner must consist of one or some combination of the following: isopropyl alcohol, bleach/sodium hypochlorite, hydrogen peroxide, ammonium chloride or mild dish soap.

Cleaning Instructions:

  • Turn off and/or disconnect the device from AC/DC power.
  • Use pre-moistened wipes or dampen a soft sterile cloth (not wet) with the approved agent. Never spray or pour chemical agents directly onto the device.
  • Thoroughly wipe the housing, including all buttons and triggers.
  • The display can be wiped down with an approved alcohol wipe. Immediately dry with a soft, non-abrasive cloth to prevent streaking.
  • Wipe the camera and exit window periodically with a lens tissue.
  • Use a moistened cotton-tipped applicator to clean tight areas like battery guide slots.
  • Battery Connectors: Dip the cotton portion of a cotton-tipped applicator in isopropyl alcohol and rub back-and-forth across the connectors and locating magnet. Repeat at least three times. Use a dry applicator to remove residue.
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