WACOM DTU-1631 (01) PDF MANUAL

WACOM DTU-1631 (01) PDF SUMMARY:

How do I adjust the display incline?

• To open the display stand, pull up on the adjustment lever and swing stand out to desired incline. Release lever to lock the stand in place.
• To close the stand, pull up on the adjustment lever and gently move stand back into closed position until the latch catches. Release lever to lock the stand in place.

What precaution should I take when adjusting the display incline?

Avoid catching your finger in the gap of the movable portion of the stand.

How do I store the interactive pen display?

Always store the interactive pen display on a stable surface or in its original packing carton when not in use. Be sure to adjust the stand to the low tilt position before packaging. If you do not close the stand, the notched mechanism may be damaged during transportation and storage.

How do I store the pen?

Store by inserting one end of the pen into either side of the compartment. Then gently press other end of pen into the compartment. Take care not to damage the pen nib.

How do I remove the pen from the storage compartment?

Remove by pressing in on either end of the pen to eject opposite end from the compartment. Grasp pen and remove.

How do I use a pen tether?

If using a pen tether, connect it to an attachment point located on either side of unit.

What are the system requirements?

• PC: Windows® 7, Vista, XP
• Macintosh: Mac OS X 10.4.x or later (Intel processor required)
• Available USB port
• CD/DVD drive
• Color display

How do I install the display?

1. Make sure your computer is turned off.
2. Determine how you want to connect your interactive pen display: directly to your computer, or to an existing monitor chain.
   • Directly to your computer: The interactive pen display will function as your primary display.
   • To an existing monitor chain: The interactive pen display will function as a secondary display. For example:
     • Computer to primary display to interactive pen display.
     • Computer to KVM switch to interactive pen display and other display(s).
3. Connect the appropriate video cable (DVI or VGA) between the video card in your computer and the interactive pen display.
   • Make sure to match the video connection to the setting on the DVI/VGA (digital/analog) switch on the rear of the display.
   • Use only the provided video cables.
4. If connecting the interactive pen display to an existing monitor chain, connect an appropriate video cable between the interactive pen display and the other display(s).
5. Connect the power adapter to the interactive pen display. Do not connect to AC power at this time.
6. Open the display stand and adjust to a comfortable viewing angle.

How do I install the pen tablet?

1. Connect the USB cable to the USB connector on the pen display.
2. Connect the other end of the USB cable to an available USB port on your computer or to a USB hub.
   • Make sure to use a powered hub if connecting to a hub.
   • Do not connect the USB cable to a keyboard or monitor USB port.
   • Fully install the hardware and software before connecting any other USB devices to the pen display.
3. Connect the power adapter cable to an AC outlet.
4. Press the power switch to turn on the pen display and computer.

What are the steps for software installation?

1. Insert the Wacom CD into your CD/DVD drive.
2. If the installer does not start automatically, navigate to your CD/DVD drive and double-click on the Wacom Tablet.exe file.
3. Follow the on-screen instructions to complete the software installation.
   • Restart your computer when prompted.
   • After restarting, verify that the installation was successful by opening the Wacom Tablet Properties control panel.

What are some ergonomics tips for working with the interactive pen display?

• Place the display directly in front of you.
• Adjust the height of the display so that the top of the screen is at or slightly below eye level when you are sitting in a relaxed position.
• Adjust the distance between you and the display so that you can comfortably see all areas of the screen.
• Position your keyboard at the same height and distance as the display. A keyboard tray can help you achieve the desired position.
• Adjust the angle of the display to minimize glare.
• Use a footrest if your feet do not rest comfortably on the floor.
• Take frequent breaks to avoid fatigue.

How do I hold the pen?

Hold the pen as you would a normal pen or pencil.

How do I position the pen?

Position the pen in front of the display screen where you want to work.

How do I click?

To click, tap the pen tip on the display screen surface.

How do I drag?

1. Position the pen tip on the screen at the object you want to move.
2. Press down on the pen tip and hold it in place while dragging the object across the screen to the desired location.
3. Lift the pen tip to release the object.

How do I use the side switch?

Press the side switch with your index finger to access the programmed function.

How does pressure sensitivity work?

The amount of pressure you apply to the pen tip is translated into different line widths or other values in applications that support pressure sensitivity.

How do I erase?

Flip the pen over and use the eraser end to erase digital ink.

How do I work with multiple monitors?

Your pen will only function on the interactive pen display. You can move the pen from one display to another, but it will only function when positioned over the active area of the pen display. The pen cursor will disappear from your display screen as it moves out of the active area.

How do I adjust the display?

You can adjust the display using the On Screen Display (OSD) controls located on the front of the display. See On Screen Display (OSD) settings for more information.

How do factory presets, auto-sync, and user settings work?

Your interactive pen display has several display adjustment modes:

• Factory Presets: Six factory presets are provided for common applications and environments. The brightness, contrast, color temperature, and gamma are preset to factory-defined settings that cannot be changed.
• Auto-Sync: Automatically adjusts clock and phase (VGA only) for optimal display settings.
• User: Allows you to manually adjust brightness, contrast, color temperature, and gamma.

How do I adjust the On Screen Display (OSD) settings?

1. Press the MENU button to access the OSD menu.
2. Use the + and – buttons to select the desired setting.
3. Press the SELECT button to enter the setting.
4. Use the + and – buttons to adjust the setting.
5. Press the SELECT button to confirm your changes.
6. Press the MENU button to exit the OSD menu.

What are the different settings I can adjust on the OSD?

The following settings can be adjusted:

• Brightness: Adjusts the overall brightness of the display.
• Contrast: Adjusts the difference between the lightest and darkest areas of the display.
• Color Temperature: Adjusts the overall color cast of the display. Settings include: 9300K, 7500K, 6500K, 5000K, sRGB, and User.
• Gamma: Adjusts the luminance level of the display.
• Input Select: Selects the video input signal: DVI or VGA.
• Auto Adjust: Automatically adjusts clock and phase (VGA only) to optimize the screen image. You may have to run this option several times to achieve optimal settings.
• Horizontal Position (H-Pos): Adjusts the horizontal position of the screen image.
• Vertical Position (V-Pos): Adjusts the vertical position of the screen image.
• Clock: Adjusts the pixel clock frequency (VGA only).
• Phase: Adjusts the signal synchronization (VGA only).
• OSD H-Pos: Adjusts the horizontal position of the OSD menu.
• OSD V-Pos: Adjusts the vertical position of the OSD menu.
• OSD Timeout: Adjusts the amount of time the OSD menu remains visible.
• Language Select: Sets the OSD language.
• Recall: Returns all OSD settings to the factory defaults.

What do I do when the power LED glows orange?

The power LED glows orange when no video signal is detected. This could indicate that:

• Your computer is turned off.
• Your computer is starting up.
• Your computer has entered a power management mode in which video signals are not sent.

How do I open the control panel?

You can access the Wacom Tablet Properties control panel in any of the following ways:

• From the Windows system tray, double-click the Wacom Tablet icon.
• From the Start/All Programs menu, choose Wacom Tablet/Wacom Tablet Properties.

What can I do on the control panel?

You can customize the settings for your pen display and pen using the Wacom Tablet control panel. Each customizable item is represented by an icon. Select an icon to view and/or change its settings.

How do I calibrate the pen display?

Calibration optimizes pen tip position in relation to the display screen cursor. Your pen display may already be calibrated. However, if you notice that the screen cursor does not align exactly with the pen tip position, you should perform calibration.

What are the steps to calibrate the pen display?

1. Choose the Pen Display icon and then select the Calibration tab.
2. Click the Calibrate button.
3. Follow the on-screen instructions. You will be prompted to accurately tap the pen tip on the center of a series of calibration targets.

How do I adjust pitch and phase (VGA only)?

If you are using a VGA video connection and notice that your display image is not stable, you can use the control panel to manually adjust the pitch and phase settings.

What are the steps to adjust the pitch and phase (VGA only)?

1. Choose the Pen Display icon.
2. Select the Adjust tab.
3. Use the sliders to adjust the pitch and phase settings until the display image is stable.

How do I customize the pen?

You can customize pen button settings, tip feel, double-click distance, and other pen functions. Changes to pen settings apply to all applications.

How do I adjust the tip feel and double-click?

1. Choose the Pen icon and then select the Tip Feel tab.
2. Move the slider to adjust the tip feel between Soft and Firm.
3. Test the tip feel in the Test Area.
4. Select the Double-Click tab to adjust the double-click distance.
5. Click the Double-Click Speed button.
6. Double-click in the Test Area as fast as you can twice.
7. A setting is automatically created. You can adjust the setting by clicking the slower or faster button.

How do I adjust the eraser feel?

1. Choose the Pen icon.
2. Select the Eraser Feel tab.
3. Move the slider to adjust the eraser feel between Soft and Firm.
4. Test the eraser feel in the Test Area.

How do I access advanced tip and eraser pressure settings?

You can further fine-tune the tip and eraser pressure settings using the Advanced Settings dialog box.

What are the steps to access advanced tip and eraser pressure settings?

1. Choose the Pen icon.
2. Select the Tip Feel or Eraser Feel tab.
3. Click the Details… button to open the Advanced Settings dialog box.

What can I do in the Advanced Settings dialog box?

• Adjust the amount of pressure required to produce a mark.
• Adjust how much pressure is needed to reach full pressure.
• Set the pressure curve for specific effects.
• Adjust how quickly a line tapers at the end of a stroke.

How do I customize pen buttons?

You can customize the functions assigned to the pen buttons and pen tip.

What are the steps to customize pen buttons?

1. Choose the Pen icon.
2. Select the Buttons tab.
3. Click the button you want to customize (Tip, Side Switch, or the lower and upper portions of the DuoSwitch™).
4. Select a function from the drop-down menu.

What are the pen button functions?

• Click: Performs the same function as clicking the left mouse button.
• Right Click: Performs the same function as clicking the right mouse button.
• Middle Click: Performs the same function as clicking the middle mouse button or scrolling wheel.
• Double Click: Performs the same function as double-clicking the left mouse button.
• 4th Click: Not applicable to your pen model.
• 5th Click: Not applicable to your pen model.
• Keystroke… : Assigns a keystroke to the pen button.
  • You can assign a single keystroke, such as the letter “D”, or a keystroke combination, such as CTRL+S.
  • You can also create keystroke sequences such as ALT+F, then the letter “O”.
  • Click the … button to open the Keystroke dialog box, where you can define the keystrokes you want assigned to the pen button.
• Modifier… : Assigns modifier keys (SHIFT, CTRL, or ALT) to the pen button.
  • When a modifier key is held down, another keystroke or mouse click becomes a different command.
  • The assigned modifier key will remain in effect until the pen button is pressed again.
• Click & Modifier… : Assigns modifier keys to be used in combination with a click.
  • For example, you can assign the pen button to perform a Right Click when the CTRL key is pressed.
• On Screen Keyboard: Displays the Windows On-Screen Keyboard.
  • For information on how to use the On-Screen Keyboard, see About the Windows Tablet PC Input Panel in the appendix.
• Pen Flicks: Not applicable to your pen display model.
• Scroll Up: Performs the same function as scrolling up using the mouse scroll wheel.
• Scroll Down: Performs the same function as scrolling down using the mouse scroll wheel.
• Zoom In: Performs a zoom in function in many graphics applications.
• Zoom Out: Performs a zoom out function in many graphics applications.
• Back: Performs the same function as clicking the Back button in your web browser.
• Forward: Performs the same function as clicking the Forward button in your web browser.
• Pan: Activates the pan function in many graphics applications.
• Application Switch: Cycles through open applications.
• Disable: Disables the pen button function.
• Radial Menu: Displays the Radial Menu.
  • See Using and customizing the Radial Menu for more information.
• Display Toggle: Cycles through displays connected to your computer.
  • See Working with Display Toggle for more information.

How do I use and customize the Radial Menu?

The Radial Menu provides quick access to commonly used functions. It is designed to provide fast and convenient pen tip access from anywhere on the screen. The Radial Menu can be customized with up to eight function categories.

What are the steps to customize the Radial Menu?

1. Choose the Functions icon.
2. Select the Radial Menu tab.
3. Select the number of function wedges you would like displayed in the Radial Menu.
4. Select the desired function from the drop-down list for each wedge.
5. You can also create and assign your own customized menus to a Radial Menu wedge. Select Submenu from a wedge’s function drop-down list and then click the + button to create a new menu category. You can assign up to eight functions to each customized menu.

How do I use the Radial Menu?

Press and hold the Radial Menu button on the pen. Slide the pen tip toward the wedge containing the function you want to select and then lift the pen tip to perform the function.

How do I work with Display Toggle?

The Display Toggle function allows you to cycle through the displays connected to your computer.

What are the steps to work with Display Toggle?

1. Assign the Display Toggle function to a pen button (see Customizing pen buttons).
2. Press the assigned pen button to switch to the next display.

What are application-specific settings?

Application-specific settings allow you to customize pen and button functions for individual applications. These settings will automatically be used whenever the selected application is active. All other applications will use the settings defined in the control panel.

How do I create an application-specific setting?

1. Choose the Applications icon.
2. Click the + button to add an application to the list.
3. Browse to and select the .exe file of the desired application.
4. Click Open to add the application to the list.
5. Customize the settings as needed.

How do I change an application-specific setting?

1. Choose the Applications icon.
2. Select the application whose settings you want to change.
3. Adjust the settings as needed.

How do I remove an application-specific setting?

1. Choose the Applications icon.
2. Select the application whose settings you want to remove.
3. Click the – button to remove the application from the list.

How do I test the interactive pen display?

If you suspect your interactive pen display is not functioning properly, you can perform the following test:

1. Open the Wacom Tablet Properties control panel.
2. Choose the Pen Display icon and then select the About tab.
3. Click the Diagnose… button.
4. Move your pen over the interactive pen display active area.
   • The grid squares will turn green, indicating that the tablet is detecting the pen.
5. Press the pen tip to the display screen surface.
   • The grid squares should turn yellow when you press the pen tip.
   • The coordinates of the pen tip will be displayed on the right.
6. Press the pen buttons and rocker switch.
   • The corresponding button information will be displayed on the right.

How do I test my pen?

If you suspect your pen is not functioning properly, you can perform the following test:

1. Open the Wacom Tablet Properties control panel.
2. Choose the Pen icon and then select the About tab.
3. Click the Diagnose… button.
4. A dialog box will display the status of your pen.
   • Move the pen over the tablet to verify that the cursor movements are tracked and that proximity is working correctly.
   • Press the pen tip and buttons to the tablet surface to verify that the corresponding data is displayed.
5. If your pen is not functioning properly, you may need to replace the pen tip, or try using a different pen.
   • See Replacing the pen tip in the appendix.

What are some general display problems and how can I troubleshoot them?

• No power.
  • Make sure the power adapter is plugged into an AC outlet.
  • Make sure the power cable is securely connected to the interactive pen display.
  • Press the power button on the pen display to turn it on.
• No image.
  • Make sure the video cable is securely connected to the pen display and your computer.
  • Make sure the video card in your computer is working properly.
  • Make sure your computer is turned on.
• Poor image quality.
  • Check your video cable connections.
  • Make sure the appropriate input is selected. See Adjusting the display.
  • Adjust the display settings. See Adjusting the display.
  • Make sure your video card and drivers are compatible with the interactive pen display. Visit Wacom’s web site for the latest driver downloads. See Obtaining driver downloads.
  • Adjust the color settings on your computer.
  • If using a VGA connection, adjust the pitch and phase settings. See Adjusting pitch and phase (VGA only).
• The screen image is too bright or too dark.
  • Adjust the brightness setting on your interactive pen display. See Adjusting the display.
• The screen image is distorted or blurry.
  • Adjust the display settings. See Adjusting the display.
  • If using a VGA connection, adjust the pitch and phase settings. See Adjusting pitch and phase (VGA only).
• There are lines or other artifacts on the screen.
  • Check your video cable connections.
  • Adjust the display settings. See Adjusting the display.
  • If using a VGA connection, adjust the pitch and phase settings. See Adjusting pitch and phase (VGA only).

What are some VGA problems and how can I troubleshoot them?

• The display image is unstable, scrolling, or jumping.
  • Adjust the pitch and phase settings. See Adjusting pitch and phase (VGA only).
• The display image appears only on part of the screen.
  • Adjust the clock, horizontal position (H-Pos), and vertical position (V-Pos) settings. See Adjusting the display.

What are some general pen tablet problems and how can I troubleshoot them?

• The pen is not working.
  • Make sure the pen display is turned on.
  • Make sure the USB cable is securely connected to the pen display and your computer.
  • Try plugging the USB cable into a different USB port on your computer.
  • If you are using a USB hub, make sure it is powered.
  • Make sure the pen tip is within the active area of the pen display.
• The pen cursor moves erratically or jumps around the screen.
  • The tablet may be too close to other electrical equipment, such as speakers, a cordless phone, or a cell phone. Try moving the pen display to a different location.
  • Try replacing the pen tip. See Replacing the pen tip in the appendix.
• The pen tip does not respond or does not double-click.
  • Try replacing the pen tip. See Replacing the pen tip in the appendix.
  • Adjust the tip feel and double-click distance settings. See Customizing the pen.
• The pen side switch or DuoSwitch is not working.
  • Adjust the pen button functions. See Customizing pen buttons.
• Pressure sensitivity is not working.
  • Adjust the pen pressure settings. See Customizing the pen.
  • Make sure the application you are using supports pressure sensitivity.
• The eraser is not working.
  • Try replacing the pen tip. See Replacing the pen tip in the appendix.
  • Adjust the eraser feel settings. See Customizing the pen.
  • Make sure the application you are using supports eraser functionality.

What are some Windows-specific problems and how can I troubleshoot them?

• I cannot install the Wacom tablet driver.
  • Make sure your computer meets the system requirements. See System requirements.
  • Make sure you are logged on as an administrator or a user with administrator privileges.
  • Quit any other open applications, including anti-virus software, before attempting to install the driver.
• The pen or touch input is not working in a specific application.
  • Make sure the pen display and pen are working in other applications.
  • Make sure the latest Wacom tablet driver is installed. See Obtaining driver downloads.
  • Make sure the application you are using is compatible with the pen display and pen.
  • Check the application’s settings or preferences to make sure pen or touch input is enabled.
• My pen settings are not being saved.
  • Make sure you are logged on as an administrator or a user with administrator privileges.
• I have installed another pen tablet and the devices are conflicting.
  • See Installing multiple tablets in the appendix.
• Pen flicks are not working properly, or are not working at all.
  • Pen flicks are not applicable to your pen display model.
• Handwriting recognition is not working properly, or is not working at all.
  • See Pen and digital ink capabilities in Windows and About the Windows Tablet PC Input Panel in the appendix.

What are some Macintosh-specific problems and how can I troubleshoot them?

• I cannot install the Wacom tablet driver.
  • Make sure your computer meets the system requirements. See System requirements.
  • Make sure you are logged on as an administrator.
  • Quit any other open applications, including anti-virus software, before attempting to install the driver.
• The pen or touch input is not working in a specific application.
  • Make sure the pen display and pen are working in other applications.
  • Make sure the latest Wacom tablet driver is installed. See Obtaining driver downloads.
  • Make sure the application you are using is compatible with the pen display and pen.
  • Check the application’s settings or preferences to make sure pen or touch input is enabled.

What are my technical support options?

• Check the FAQs and searchable knowledge base on the Wacom web site.
• Email: Choose the Contact Us link on the Wacom web site to find region-specific email addresses.
• Telephone: Choose the Contact Us link on the Wacom web site to find region-specific telephone numbers.

How can I obtain driver downloads?

The latest drivers are available on the Wacom web site:

• http://www.wacom.com/ downloads

How do I care for the interactive pen display?

• Do not use window cleaners, household cleaners, or organic solvents to clean your interactive pen display.
• Do not pour liquids directly onto the display screen surface.
• Turn off the interactive pen display and disconnect the power adapter before cleaning.
• Clean the display screen surface with a soft, lint-free cloth. You can lightly dampen the cloth with water.
• Clean the tablet surface with a soft cloth. Do not use a damp cloth on the tablet surface.

How do I replace the pen tip?

1. Remove the worn tip from the pen by grasping the tip with the nib removal tool and pulling it straight out of the pen.
   • The nib removal tool is located in the pen storage compartment on the back of the pen display.
2. Firmly insert a new tip straight into the pen barrel.
   • Standard replacement nibs are included with your pen display. These are black and labeled “Standard”.
   • Stroke nibs are available as an option. These are gray and labeled “Stroke”. Stroke nibs provide a “tip-on-paper” feel when working on the interactive pen display.
   • Flex nibs are available as an option. These are white and labeled “Flex”. Flex nibs provide more “give” to the tip when working on the interactive pen display.

What are some tips for using an alternate mount or stand?

• Before attaching your pen display to a stand or mount, check the manufacturer’s specifications to make sure it can properly support the weight of the pen display.
• Carefully follow the manufacturer’s instructions for installing the stand or mount.
• Always handle your pen display with care to avoid damage.

How do I uninstall the interactive pen display?

To uninstall your tablet software from a Windows computer:

1. Make sure the pen display is turned off and disconnected from the computer.
2. Open the Windows Control Panel.
3. Double-click Add or Remove Programs.
4. Select Wacom Tablet and then click the Change/Remove button.
5. Follow the on-screen instructions.
6. When prompted, restart your computer.

To uninstall your tablet software from a Macintosh computer:

1. Make sure the pen display is turned off and disconnected from the computer.
2. Open the Wacom Tablet folder on your hard drive.
3. Double-click the Uninstall Wacom Tablet application.
4. Follow the on-screen instructions.

How do I manage preferences?

Preference files store data about your tablet settings, customization, and calibration. If you are experiencing problems with your tablet, you may want to delete the preferences file to return your tablet to its original default settings. Deleting the preferences file will not uninstall your tablet driver.

How do I manage preferences on a Windows system?

To delete your preferences on a Windows system:

1. Open the Windows Control Panel.
2. Select Folder Options.
3. Select the View tab and then select Show hidden files and folders.
4. Click OK.
5. Browse to C:\Documents and Settings[user name]\Application Data\WTablet.
   • Delete the file Wacom.dat.
   • If there is a Wacom.dat file for each user of the computer, delete each of those files.
6. Open the Wacom Tablet Properties control panel.
   • This will recreate the Wacom.dat file with the factory default settings.

How do I manage preferences on a Macintosh system?

To delete your preferences on a Macintosh system:

1. Delete the file com.wacom.WacomTablet.plist in the [Your Home Folder]/ Library/Preferences folder.
2. Empty the Trash.

What do I do if I have installed multiple tablets?

If you are using multiple tablets, make sure they are connected to your computer using different USB controllers. If two tablets are connected to the same USB controller, they may conflict. If you are having problems with multiple tablets, try connecting them to different USB ports on your computer.

What are some pen and digital ink capabilities in Windows?

Windows provides extensive support for using a pen or digital ink as an input method. You can use a pen to perform mouse functions, input text by hand, draw and paint in graphics applications, annotate documents, and more.

What are some tips for using the Windows Tablet PC Input Panel?

The Input Panel is a convenient way to enter text by writing rather than typing.

• The Input Panel automatically appears when the pen is in proximity of the interactive pen display, if you are using an application that does not have an integrated text input area.
• To manually display the Input Panel, tap the Input Panel icon on the system tray.
• The Input Panel has two modes of operation:
  • Writing Pad: Enter handwritten text into the writing pad. Your handwriting will be converted to typed text.
  • Character Pad: Tap on individual characters to enter text.

What should you do when the pen is not in use?

When not in use, place the pen in the pen storage compartment or lay it flat on your desk. To maintain the sensitivity of your pen, do not store the pen in a container where it will rest on its tip.

What is important to know when using a pen with this pen display?

Use only a pen specified for use with your pen display. Other pens may not function properly. Also, the pen tip is specifically designed for use with the pen display. If your pen display has a coated surface, the tips on other pens could damage the pen display screen.

How does the eraser function work?

When brought within proximity of the pen display (5 mm (0.2 inch)), the tablet portion of the display reports the pen location. Pressure information is reported as you press down on the eraser. By default, the eraser function is set to ERASE.

How should the DuoSwitch (side switch) be positioned?

Be sure the programmable switch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally press it while using the pen.

When can the DuoSwitch be used?

You can use the switch whenever the pen tip is within proximity of the display screen surface; you do not need to touch the pen tip to the display surface.

How is the DuoSwitch activated?

Toggle the switch in either direction to activate the button functions. By default, the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK.

How is the pen tip activated?

The pen is activated as soon as it is brought within proximity (5 mm (0.2 inch)) of the pen display screen. This allows you to position the screen cursor without touching the pen tip to the display screen.

What happens when pressure is applied to the pen tip?

When pressure is applied to the pen tip, the pen simulates a primary mouse button click.

Where can the tip click pressure be adjusted?

Tip click pressure can be adjusted in the Wacom Tablet control panel.

How is the interactive pen display installed?

The computer treats the interactive pen display as two separate devices (the display and the pen tablet). Therefore, the installation process is completed in two stages:

• First install as a display.
• Then install as a pen tablet.

Both stages require hardware and software installations and adjustments. Carefully follow ALL instructions.

What is important to know about installing the Wacom driver software?

You MUST install the Wacom driver software for correct pen-on-screen functionality.

What are the minimum system requirements for a PC to use the pen display?

• Windows 7, Vista™, XP (32 and 64 bit).
• DVI or VGA connector
• Available USB port
• CD-ROM drive

What are the minimum system requirements for a Macintosh to use the pen display?

• OS X, v10.4 or greater.
• DVI or VGA connector, or Apple Mini DisplayPort to Dual-Link DVI adapter
• Available USB port
• CD-ROM drive

What kind of video signals does the pen display support?

The pen display supports both digital (DVI) and analog (VGA) video signals.

What should you do if you are updating your video card?

If updating your video card, first complete the video card installation before connecting the pen display. If you have another display that is compatible with your video card, you can use that display to verify the video card is operating correctly.

What type of video card connection generally results in optimum performance?

Although you can connect the pen display to either a DVI or VGA video card, connecting to a DVI video card generally results in optimum performance.

How can the pen display be set up when working with more than one monitor?

You may be able to set up the pen display as a mirrored, extended, or independent display. When working with more than one monitor, the pen display will map to the monitors based upon how your system is configured. By default, if you are in mirror mode, the pen display will map to the entire space on each monitor.

Where can details on configuring a system for use with multiple monitors be found?

See your hardware and operating system documentation for details on configuring your system for use with multiple monitors.

What function is available for use with multiple monitor systems?

A Display Toggle function is available for use with multiple monitor systems. This enables you to toggle the screen cursor between the pen display and your other monitors.

Can the pen display be used alone or with another display?

The pen display can be used alone or with another display.

Can another device be connected to the pen display, and if so, how?

You may connect a second device, such as a monitor or LCD projector, to the DVI-I OUT port. When using this port, the second device will mirror the image on the pen display. Complete the pen display installation before connecting another device to the unit.

What is the first step to install the interactive pen display?

In this step, the interactive pen display is installed as a monitor on your system.

What is important to note before connecting or disconnecting the video or power cables?

Never connect or disconnect the video or power cables while your computer or pen display are powered on. This can damage the display or video card.

What is the first step in display installation?

Turn off your computer.

What is the second step in display installation?

If your computer has only one video connector, unplug your previous monitor or add a second video card. Determine if your computer has a digital (DVI) or analog (VGA) connector and set the DVI/VGA switch for the video connection you are using.

What is the third step in display installation?

Making sure to tighten the connector thumbscrews, follow the below instructions for your video connector:

What is the fourth step in display installation?

Connect the power adapter to the pen display.

What is the fifth step in display installation?

Connect the adapter power cable and plug into an AC outlet.

What is the sixth step in display installation?

Turn on the pen display. The power LED will light orange.

How do you connect the pen display for DVI operation?

For DVI operation, connect the supplied DVI-D to DVI-I video cable between the DVI-I IN connector located on the pen display unit and the DVI connector on your video card.

How do you connect the pen display for VGA operation?

For VGA operation, connect the supplied VGA to DVI-I cable between the DVI IN connector located on the pen display unit and the VGA connector on your video card.

What is required if connecting to a Mac Mini DisplayPort?

If connecting to a Mac Mini DisplayPort, you will need to obtain an appropriate adapter. For best results the Apple Mini DisplayPort to Dual-Link DVI Adapter is recommended. Adapters can be purchased at various retail outlets and through the online Apple Store.

How do you connect the adapter to a Macintosh?

Connect the adapter between the pen display DVI cable and your Macintosh.

What is important to know about setting the DVI/VGA switch?

Make sure your video card has a DVI or VGA connector, and that you correctly set the DVI/VGA switch for the video connector you are using.

What is important to know about the power adapter?

Only use a power adapter specified for use with your pen display; use of an improper power adapter may damage the unit.

What is important to know about the display refresh rate?

Make sure the display refresh rate does not exceed the maximum vertical frequency that your interactive pen display can support. See the product specifications for details.

What is the seventh step in the display installation?

Next, turn on your computer.

What will happen in Windows when you turn on your computer during display installation?

The interactive pen display will automatically install as a default monitor. (Some models may not include a color profile.)

How do you identify the unit as a pen display and install the color calibration profile in Windows?

To identify the unit as a pen display and install the color calibration profile:

A) Open the system CONTROL PANEL folder.

• For Windows 7 and Vista, under APPEARANCE AND PERSONALIZATION select ADJUST SCREEN RESOLUTION.
• For Windows XP, open the DISPLAY PROPERTIES control panel and select the SETTINGS tab.

If you have more than one monitor, click IDENTIFY MONITORS to determine which display corresponds to the pen display. Select the number corresponding to the pen display.

B) Click ADVANCED SETTINGS…

C) Select the MONITOR tab and click PROPERTIES.

D) Select the DRIVER tab and click UPDATE DRIVER… An update driver dialog or Wizard will appear.

E) Insert the Installation CD. If the Wacom Tablet installation menu displays, close it.

What are the next steps for Windows 7 and Vista during display installation?

• Select BROWSE MY COMPUTER FOR DRIVER SOFTWARE.
• Enter the drive letter for the Installation CD and click NEXT.
• After installation is complete, close any open control panel windows.

What are the next steps for Windows XP during display installation?

• The Wizard will ask if Windows can search for software. Choose NO, NOT THIS TIME and click NEXT.
• Select INSTALL FROM A LIST OR SPECIFIC LOCATION (ADVANCED), and click NEXT.
• Select DON’T SEARCH. I WILL CHOOSE THE DRIVER TO INSTALL and click NEXT.
• Select the pen display option and click HAVE DISK… Enter the letter of your CD-ROM drive (e.g., E:), and click OK.
• Follow the prompts. (If the HARDWARE INSTALLATION dialog box displays, click CONTINUE ANYWAY.) After installation is complete, click FINISH and close any open control panel windows.

What is the eighth step in display installation?

As necessary, configure the display control panel settings for the proper size and color resolution. See the product specifications for details about the maximum (native) resolution and other resolution sizes that can be used with your pen display. The display size and color resolution may be constrained by the capabilities of your video card.

What might you need to do in Windows if you are using the pen display as a secondary display?

If you are using the pen display as a secondary display, you may first need to enable the unit in your display properties control panel.

What should you refer to for fine-tuning the display?

To fine-tune the display, see adjusting the display. If using analog (VGA) mode, see also adjusting pitch and phase (VGA only).

What is the ninth step in display installation?

After the LCD monitor portion of the installation is working to your satisfaction, move on to step 2: pen tablet installation.

What should you refer to for troubleshooting tips?

For troubleshooting tips, see troubleshooting.

What is important to know about the production of each interactive pen display LCD panel?

Each interactive pen display LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect display, and some panels may exhibit a certain number of pixels that show an incorrect color. See the product specifications for more information.

What may occur if an image has fine striping?

If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré pattern.

What may occur if excessive pressure is applied on the display screen surface?

Do not apply excessive pressure on the display screen surface, it may cause the appearance of a moiré or pooling pattern. If this occurs, use less pressure on the display screen when working with the pen.

What may occur when a still image is displayed for a long period of time?

When a still image is displayed for a long period of time, an after-image may remain for a short time. To prevent this, use a screen saver or other power management feature.

What can be done to extend the life of the pen display backlight?

To extend the life of the pen display backlight, set your computer’s power management to turn off the display when it is not in use for extended periods of time.

What is the second step in installing the interactive pen display?

In this step, the interactive pen display is installed as a pen tablet.

How do you install the USB cable?

Plug the square end of the USB cable into the USB port of the interactive pen display. Plug the other end into an available USB port on your computer or USB hub attached to your computer.

What is important to know about installing the Wacom driver software?

You MUST install the Wacom driver software for correct pen-on-screen functionality.

What should be done before installing the software?

Save your work and close all open applications. Temporarily disable any virus protection programs.

What is the first step in the software installation?

Insert the Installation CD into your computer’s CD-ROM drive. If the software installer menu does not automatically display, double-click on the INSTALL icon located on the CD. (You can also download and install the latest software driver, when available, from the Wacom web site for your region.)

What is the second step in the software installation?

Click INSTALL TABLET and follow the prompts to install the driver software.

What should be done after completing the software installation?

Reactivate your virus protection program.

What should you do after completing the software installation?

After completing the software installation, make sure you can use your pen on the interactive pen display to move the screen cursor.

What should happen when you place the pen tip on the display screen?

When you place the pen tip on the display screen, the screen cursor should immediately jump to a corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the display screen surface in a different location. The screen cursor should again jump to the new position. This is known as absolute positioning, and enables you to position the screen cursor without having to drag your pen across the display screen surface.

What should you check for updated information?

Be sure to check the Read Me file for updated information. If you have trouble installing the pen display, see troubleshooting.

What does driver installation automatically activate?

Driver installation automatically activates the new pen input functions available within Microsoft Windows 7, Vista, and Office 2007 or later (except for Windows 7 Starter and Home Basic, and Windows Vista Home Basic). Visit the Wacom web site at http://www.wacom.com/vista for additional information on using your Wacom pen in Windows.

Are user-specific preferences supported?

User-specific preferences are supported. After logging in, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user will automatically load the settings for that user.

What should you refer to for uninstalling the software driver?

To uninstall the software driver, see uninstalling the interactive pen display.

What might it mean if the pen display does not respond properly or you lose cursor control?

If the pen display does not respond properly or you lose cursor control, the pen display preferences may be corrupted. You can delete the current preference settings and return the pen display to its factory default condition. See managing preferences.

What should you do after the software installation?

Next, see calibrating the pen display to precisely align the screen cursor to the pen tip.

How should you work with the pen display?

As you work with the pen display you can rest your hand lightly on the display screen, just as if it were a sheet of paper.

What should you consider since the pen display surface will be higher than your desk?

Because the pen display surface will be a little higher than your desk, consider adjusting the height of your desk or chair to assure comfortable use of the device.

How should you organize your work area to minimize fatigue?

To minimize fatigue, comfortably organize your work area. Position your pen display, the pen, and your keyboard for easy access without unnecessary reaching. The pen display and any other displays should be positioned so you can view them comfortably with a minimum of eyestrain.

What can be done to minimize fatigue?

• Take short breaks between tasks to stretch and relax your muscles.
• Use a gentle grip when working with the pen.
• Alternate tasks throughout the day.
• Maintain a good posture at all times. Minimize awkward postures and repetitive movements that cause discomfort.
• Change your position if you feel any discomfort due to your work position.

What is important to note regarding RSI?

Wacom makes no representation, promise or guarantee that Wacom products will cure or prevent, in whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results may vary. Always obtain competent medical advice to determine the most appropriate treatment for your specific situation.

What should you be careful of when moving the pen display?

Be careful that you do not pull the cables out of their connections by accidentally moving the pen display too far from the computer.

How can the pen tether be used?

The pen tether can be used to ensure your pen stays with your pen display. Simply loop one end of the tether through the tether hole located on the pen (if so equipped), and the other end of the tether through the tether connection point located on either side of the pen display.

Can the pen display be mounted?

The pen display can also be mounted to articulated arms or other third-party stands meeting the VESA specification for display stands.

What is notable about the pen?

The pen is cordless, battery-free, and senses the amount of pressure you apply to the tip.

How should the pen be held?

Hold the pen like you would a normal pen or pencil. As you work with the interactive pen display you can rest your hand lightly on the display screen. You can tilt the pen in any way that feels most comfortable.

Where can information on changing the pen settings be found?

For information on changing the pen settings, see customizing.

How do you position the screen cursor?

To position the screen cursor, move the pen slightly above the pen display screen without touching the screen surface. Press the pen tip on the display screen to make a selection.

What does calibrating the pen display ensure?

Calibrating the pen display ensures correct alignment of the screen cursor with the pen tip.

What might it mean if the screen cursor does not jump to a position near the pen tip when you place the pen on the display screen?

If the screen cursor does not jump to a position near the pen tip when you place the pen on the display screen, then the pen display software driver may not be installed or is not loading. Install the driver software if necessary. Otherwise, see troubleshooting.

How do you click using the pen?

Tap the display screen once with the pen tip, or touch the pen to the display screen with enough pressure to register a click.

How do you configure Windows to make navigating with the pen easier?

To make navigating with the pen easier, configure Windows to select when the pen is over an icon and to launch the icon with a single click. To turn on this feature, first open a folder.

How do you turn on the single-click feature in Windows 7 and Vista?

From the ORGANIZE pull-down menu choose FOLDER AND SEARCH OPTIONS. From the GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).

How do you turn on the single-click feature in Windows XP?

From the TOOLS pull-down menu choose FOLDER OPTIONS… From the GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).

How do you double-click using the pen?

Press the upper side switch (when set to DOUBLE CLICK), or quickly tap the display screen twice in the same place with the pen tip. Double-clicking is easier when the pen is perpendicular to the pen display screen.

How do you drag an object using the pen?

Select an object, then slide the pen tip across the display screen to move the object.

What is the DuoSwitch and how do you use it?

The pen may be equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within proximity (5 mm (0.2 inch)) of the display screen surface; you do not need to touch the pen tip to the display surface to use the switch. By default, the upper switch is set to DOUBLE CLICK, and the lower switch is set to RIGHT CLICK. Switch functions can be modified or disabled using the Wacom Tablet control panel.

How do you work with pressure sensitivity?

The pen responds to the nuance and inflection of your hand movements, enabling you to create natural-looking pen strokes within applications that support this feature. To annotate and write with pressure, select a pressure-sensitive tool from your application’s tool palette. As you work on the screen surface, use various amounts of downward pressure on the tip of the pen.

How do you erase?

In supporting applications, the pen eraser works like the eraser on a pencil. In text applications, use the eraser to select text, then lift the eraser from the pen display screen to delete the text.

How does the screen cursor behave when working with multiple monitors?

When you are working with the pen display and additional monitors on the same system, the screen cursor movement on the standard monitors will depend on your system configuration.

How does the screen cursor behave when a second monitor is connected in mirror mode?

If a second monitor is connected in mirror mode, both the pen display and the other monitor will show identical images and screen cursor movement.

What are the options for navigating on other monitors when using the pen display in extended monitor mode?

• Set a pen side switch to the DISPLAY TOGGLE function. You can then press the button to toggle the screen cursor between the pen display and your other displays. For example, your product can be used as a pen display (the screen cursor is positioned at the pen tip location) or toggled for use as a standard Wacom tablet (the screen cursor can be moved across the entire desktop or additional displays).
• Set one of the pen side switches to MODE TOGGLE. You can then quickly switch between pen mode for working on the pen display and mouse mode for working on the other monitors.

How do you get optimal display quality with factory presets?

For optimal display quality, set your video card to the maximum (native) resolution that can be used with your pen display.

What does the auto-sync feature do?

The interactive pen display automatically synchronizes to the incoming signal. The auto-sync function sets the horizontal and vertical screen position, as well as pitch and phase. Auto-sync will function between the supported horizontal and vertical frequency ranges.

What should you do if the pen display does not automatically synchronize with the incoming signal?

If the pen display does not automatically synchronize with the incoming signal, you can use the OSD AUTO ADJUST option to initiate display synchronization. Further screen display adjustments can be manually made using the On Screen Display (OSD) controls.

What is the effect of changing the color, color temperature, contrast, brightness, or backlight from their default settings?

Changing the color, color temperature, contrast, brightness, or backlight from their default settings will invalidate the ICC color profile that was included on the Installation CD.

What do the OSD settings enable you to do?

The OSD function enables you to optimize a variety of display settings at the touch of a button. Make adjustments using the OSD controls located on the upper left edge of the unit.

Will the OSD menu close automatically?

Note: After changing a setting, the OSD menu will automatically close after a few moments of inactivity. You can also press the MENU button to close the OSD menu. All settings are automatically saved when the OSD menu closes and will be used the next time the unit receives a similar video signal. This is applicable to all display modes. If you make changes to the display appearance and cannot return to the original settings, use the RESET option to return the pen display to its original factory defaults.

What is the function of the MENU button?

Press to open or exit the OSD menu.

What is the function of the Selection buttons?

Use these buttons to select and highlight an option. Then press the ENTER button. The current settings and adjustment sub-menu for that option will appear. Some settings may not be available when in DVI mode.

Use the buttons to select and adjust the option settings. (Press the + button to increase a selected item value. Press the – button to decrease it.)

After making changes, press the ENTER button to save.

What is the function of the ENTER button?

Activates the selected OSD menu option.

What do the LANGUAGE options allow you to do?

LANGUAGE options allow you to choose the language in which to display the OSD menu.

What are the OSD POSITION options?

• VERTICAL. Adjusts the vertical position of the OSD menu window.
• HORIZONTAL. Adjusts the horizontal position of the OSD menu window.
• TRANSPARENCY. Changes the opaqueness of the OSD menu background.

What are the DISPLAY options?

• CONTRAST. Increases or decreases image contrast. Changes in contrast may affect color accuracy.
• BRIGHTNESS. Increases or decreases the image brightness.
• BACKLIGHT. Increases or decreases the backlight brightness level.

What are the COLOR options?

• 5000K, 6500K, 9300K. Enables you to adjust the pen display color temperature, in degrees Kelvin.
• DIRECT displays the colors directly from the video card without any adjustment. When selected, contrast or brightness cannot be adjusted.
• CUSTOM enables you to independently adjust the RED, GREEN, and BLUE display colors.

What is the effect of manually making changes to the color settings?

Note: Any changes you manually make to the color settings will invalidate the color profile.

What are the SCALING options?

• FULL. Resizes the image to fill the whole screen.
• ASPECT. Resizes the image to fill as much of the screen as possible while maintaining the correct aspect ratio.
• 1:1. Displays the image at the actual resolution.

What are the OTHER options?

• PHASE. (VGA only.) Synchronizes the signal timing of the pen display to that of your graphics card. Use when you experience an unstable or flickering image, or horizontal distortion lines.
• PITCH. (VGA only.) Changes the display data frequency to match that of your graphics card. Use when you experience an unstable or flickering image, or vertical distortion lines.
• VERTICAL. (VGA only.) Changes the vertical position of the image. To automatically adjust, use the AUTO ADJUST option.
• HORIZONTAL. (VGA only.) Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option.
• AUTO ADJUST. (VGA only.) Choose this function to automatically optimize the display screen image.

What does the RESET option do?

RESET returns the display parameters of the current mode to their factory default settings.

What does the EXIT option do?

EXIT dismisses the OSD without making changes.

What power saving guidelines does the pen display conform to?

The interactive pen display conforms to VESA power saving guidelines.

What happens when the pen display is used with a DPMS compliant computer or video card?

When used with a Display Power Management Signaling (DPMS) compliant computer or video card, the display will automatically comply with the below power saving parameters.

What happens to the screen display when the power-saving functions are in effect?

When these power-saving functions are in effect, the screen display is darker than usual.

What is indicated by the power light in standby and suspend modes?

* Depending on the specifications and settings of your computer and video card, the power light may only show orange when in standby and suspend modes.

What are the power consumption and power lamp indicators for different computer modes for the DTU-2231 model?

Computer mode	H-sync	V-sync	Video	Power consumption	Power lamp
Power ON	Yes	Yes	Active	39W, max.	Blue
Standby mode	No	Yes	Blanked	2W, max.	Blue/Orange*
Suspend mode	Yes	No	Blanked	2W, max.	Blue/Orange*
OFF mode	No	No	Blanked	1W, max.	Orange

What are the power consumption and power lamp indicators for different computer modes for the DTU-1631 model?

Computer mode	H-sync	V-sync	Video	Power consumption	Power lamp
Power ON	Yes	Yes	Active	29W, max.	Blue
Standby mode	No	Yes	Blanked	2W, max.	Blue/Orange*
Suspend mode	Yes	No	Blanked	2W, max.	Blue/Orange*
OFF mode	No	No	Blanked	1W, max.	Orange

How can you customize the way your product works after mastering the basics of using your pen on the interactive pen display?

After mastering the basics of using your pen on the interactive pen display, you may want to customize the way your product works. This chapter describes how to use the Wacom Tablet control panel to adjust your pen display and pen settings. Advanced users can learn how to further optimize the pen display by creating application-specific settings.

How do you open the Wacom Tablet control panel using the pen on the pen display for Windows?

Click on the Windows START button and choose ALL PROGRAMS. Then select WACOM TABLET and choose the WACOM TABLET PROPERTIES option.

How do you open the Wacom Tablet control panel using the pen on the pen display for Macintosh?

Open SYSTEM PREFERENCES from either the Dock, the Apple menu, or from the APPLICATIONS folder. Then click on the WACOM TABLET icon.

Can each user customize their personal settings?

Note: User-specific preferences are supported. After logging in, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user will automatically load the settings for that user.

How do you customize the pen and pen display using the Wacom Tablet control panel?

To customize the pen and pen display, make your changes to the tab controls. Experiment with different settings to find what works best for you. Any changes you make will take effect immediately. You can always click DEFAULT to return to the factory settings.

Are application-specific settings for advanced users?

Note: Application-specific settings are for advanced users.

How do you access Tool Tips for most control panel items?

Tool Tips are available for most control panel items. Simply position the screen cursor over an item and let it rest there; in a few moments the Tool Tip will pop up.

How else can you navigate the control panel?

Additionally, your keyboard tab and arrow keys can be used to navigate the control panel.

What do the tabs in the control panel display?

Tabs display customizable settings for the selected TOOL.

What is the function of the information dialog icon?

Displays an information dialog, and an option to access the DIAGNOSTICS dialog.

What is the function of the DEFAULT button?

Resets the selected tab to its default settings.

What does the upper portion of the control panel display?

The upper portion of the control panel displays icons representing your pen display (TABLET), TOOL, and APPLICATION settings.

What is the function of the FUNCTIONS icon?

Choose FUNCTIONS to customize the Radial Menu settings. Display Toggle options are also available on multiple monitor systems.

What is the function of the PEN icon?

Choose PEN to customize your pen settings.

What is the function of the ADVANCED icon?

Displays advanced options.

What is the function of the HELP icon?

Displays this manual.

What is the function of the CLOSE icon?

Closes the control panel.

What do the control panel TABLET, TOOL, and APPLICATION lists allow you to do?

The control panel TABLET, TOOL, and APPLICATION lists allow you to select the pen display or tablet, tool, or application for which you want to change settings.

What does the TABLET list display?

The TABLET list displays an icon for any supported pen display or tablet that has been installed on your system and is currently connected. All settings shown below this list apply to the selected pen display or tablet.

What are the conditions for the control panel to launch and for viewing or changing settings?

• The control panel will not launch unless a supported pen display or tablet is connected to the computer.
• Settings can only be viewed or changed for an attached pen display or tablet.

Can a pen display or tablet be deleted from the control panel list?

• A pen display or tablet cannot be deleted from the control panel list unless it is attached to the computer.

What does the TOOL list display?

The TOOL list displays an icon for the tablet FUNCTIONS and for the PEN.

When is the pen added to the TOOL list?

Note: When the pen is first used on the tablet it is automatically added to the TOOL list, and functions with the default settings.

What does the APPLICATION list let you do?

The APPLICATION list lets you define TOOL settings that only apply to a specific application.

Is it necessary to select or add applications in order to customize your pen?

Note: The APPLICATION list is for advanced users; it is not necessary to select or add applications to customize your pen.

What does the highlighting in the control panel indicate?

Your current selections are highlighted.

Why is it necessary to calibrate the pen display?

You must calibrate the pen display to align the screen cursor with the position of the pen on the display screen. This is required to compensate for viewing angle, and to adjust for parallax caused by the display screen cover glass. Set the pen display in its working position, then follow the below procedure.

What should you ensure before calibrating when using a VGA connection?

Important: When using a VGA connection, be sure the display is properly adjusted before calibrating.

What are the steps involved in calibrating the pen display?

1. Open the Wacom Tablet control panel.
2. If more than one pen display is installed on your system, select the unit you are working with from the TABLET list.
3. Select PEN from the TOOL list. Then select the CALIBRATE tab.
4. If you are working with multiple monitors, select the MONITOR corresponding to the pen display. (Only monitors that are set to one of the resolutions supported by the unit will appear in the list.)
5. Click CALIBRATE… to activate the calibration screen.
6. Hold the pen and position your head as you normally do when working with the pen display. Use the pen tip to click on the center of the crosshairs in the upper-left corner.
7. Then click on the center of the crosshairs that are displayed in the lower-right corner.
8. Test the alignment by positioning the pen at a few different points on the display. Click OK to accept the calibration. Click TRY AGAIN to recalibrate.

What should you do to see the screen cursor slightly offset from the actual position of the pen tip?

Tip: To see the screen cursor slightly offset from the actual position of the pen tip, calibrate by clicking on a spot showing that offset from the crosshairs. For example, to have the screen cursor appear 2.5 mm (1/10th of an inch) above and to the left of the pen tip, calibrate by clicking on a spot 2.5 mm (1/10th of an inch) below and to the right of the crosshairs.

What does the calibration setting apply to?

Note: Read the directions in the calibration screen for detailed instructions and additional options. The calibration setting applies to all applications.

What is important to do when calibrating?

IMPORTANT: When calibrating, position the Integrated Display the way you will be working with it and hold your head as if you are working with the tablet.

How do you line up the pen tip with the screen cursor?

TO LINE UP the pen tip with the screen cursor: First click on the center of the upper-left crosshair, then click on the center of the lower-right crosshair.

How do you define a small offset between the pen tip and screen?

TO DEFINE A SMALL OFFSET between the pen tip and screen: First click on the spot that represents the desired offset from the upper-left crosshair. (For example, to make the screen cursor appear a little to the left and above the pen tip, click with the pen tip a little to the right and below the crosshairs.) Then click on the spot that represents the desired offset from the lower-right crosshair.

What is the effect of a large offset between the pen tip and screen?

Note: A large offset may make it impossible to click on pixels at the edge of the screen.

What should you do after defining the offset?

Test the alignment and click OK to accept it, or Try Again to change it further.

How do you adjust the pitch and phase of the display?

Some computers and video cards may not allow the auto-sync function to fully work when the interactive pen display is first connected. If some portion of text appears blurred, use the AUTO ADJUST option to automatically synchronize to the incoming signal. If the image is still blurred, adjust pitch and phase by following this procedure:

1. In the Wacom Tablet control panel, select the CALIBRATE tab.
2. If you are working with multiple displays, be sure the option corresponding to the pen display is selected in the MONITOR menu.
3. Click on the CALIBRATE button to activate the calibration screen.
4. Using the OSD controls, open the OSD menu and select the PITCH option. Then adjust the pitch level so the pattern of fine vertical stripes displays evenly.
5. In the OSD menu, select the PHASE option. Adjust the phase level so the adjustment pattern shows clearly.
6. After completing these adjustments, press the ENTER and MENU buttons to exit the OSD menu.
7. Click on the CANCEL button or press ESC to exit the calibration screen.

How do I align the tablet to the LCD display?

To align the tablet to the LCD display, click the Calibrate button and follow the directions in the Calibration dialog box.

How do I customize my pen?

Customizing your pen is easy. First, open the Wacom Tablet control panel using the pen. The pen will be selected in the TOOL list and the appropriate tabs will be displayed. Select a tab and choose from the available options:

• Adjusting tip feel and double-click
• Adjusting eraser feel
• Advanced tip and eraser pressure settings
• Customizing pen buttons
• Application-specific settings

How do I adjust the tip feel and double-click settings?

To adjust the tip sensitivity of your pen, select the PEN tab.

What does the Tip Feel setting do?

Customizes the amount of pressure needed to click or draw. To create broad brush strokes or to click with a light touch, use a SOFT tip setting. For maximum control while sketching thin lines, use a FIRM tip setting.

How can I test the current tip feel setting?

With your screen cursor positioned over an empty area of the control panel, press down on the pen display screen with your pen tip to test the current tip feel setting. Use the CURRENT PRESSURE bar to determine how hard you must press on the pen to reach maximum pressure.

What does the Details button do?

Displays the tip FEEL DETAILS dialog box where you can further customize the tip sensitivity.

What are some tips for using the Tip Feel setting?

• Use a soft TIP FEEL for a wider range of pressure values with most pressure-sensitive applications. In some applications, a soft pressure setting can make the pen overreact – any small press on the pen is magnified on the screen. If you experience this, try a firmer TIP FEEL setting.
• To make double-clicking easier, expand the tap area that accepts a double-click (the double-click distance). A large double-click distance may cause a delay at the beginning of brush strokes in some graphics applications. If you notice such effects, try setting a smaller double-click distance and using the side switch to double-click.

What does the Tip Double Click Distance slider do?

Adjusts the size of the double-click area. A larger setting makes double-clicking easier. Drag the slider to OFF if you do not want double-click assist.

How do I adjust the eraser feel?

To adjust the eraser sensitivity of your pen, select the ERASER tab.

What button function can I select when using the eraser?

You can select the button function to perform when using the eraser.

What does the Eraser Feel setting do?

Customizes the amount of pressure needed to erase.

What does the Details button do in the Eraser tab?

Displays the eraser FEEL DETAILS dialog box where you can further customize the eraser sensitivity.

How can I test the current eraser feel setting?

With your screen cursor positioned over an empty area of the control panel, press down on the pen display screen with your pen’s eraser to test the current eraser feel setting. Use the CURRENT PRESSURE bar to determine how hard you must press on the eraser to reach maximum pressure.

How do I customize the advanced tip and eraser pressure settings?

To further customize tip or eraser pressure settings, select the PEN or ERASER tab and click on the DETAILS button. The options within the FEEL DETAILS dialog box enable you to change the tip or eraser pressure sensitivity and click threshold settings independently. (In the PEN and ERASER tabs, these settings are adjusted simultaneously with the TIP FEEL or ERASER FEEL slider.)

Are there any important things to remember about the Tip Feel or Eraser Feel sliders?

The TIP FEEL or ERASER FEEL sliders override the detail pressure settings. If you customize the detail settings, then drag the slider, your detail settings will be removed.

What does the Click Threshold slider do?

Drag the slider to adjust the click threshold level. This setting determines the amount of force required to generate a tip click.

How can I test the results of my changes in the Feel Details dialog?

Using your pen tip or eraser, make several strokes within the box to test the results of your changes.

What does the Sensitivity slider do?

Drag the slider to select a pressure sensitivity setting. If you have a soft touch and want to achieve full pressure without having to apply full force to your pen, choose a softer setting.

What does the Profile display?

The PROFILE graphically displays the selected pressure SENSITIVITY curve and CLICK THRESHOLD settings. A curve that increases quickly makes the pen feel more sensitive.

How do I customize the pen buttons?

Select the PEN tab to change the functions assigned to the side switches and tip of your pen.

What button functions can I select for the pen side switches?

Select the button function to perform when pressing the upper or lower side switch. When you bring the pen tip within 5 mm (0.20 inch) of the pen display screen surface without touching the screen and press the upper or lower side switch, the selected function occurs.

What is a helpful tip for the pen side switch?

To make double-clicking easier, set the side switch to double-click automatically by selecting DOUBLE CLICK.

How do I change the function assigned to the pen tip?

Double-click on the Tip Double Click option to change the function assigned to the pen tip.

What are some important notes to remember about pen button functions?

• At least one pen button should be set to the CLICK function.
• The tip must be set to CLICK to draw in most graphics applications.

How do I change the Side Switch Mode?

You can change the SIDE SWITCH MODE to best fit the way you like to use the pen when making right-clicks or other click functions. To access the SIDE SWITCH MODE settings, click on the OPTIONS button at the bottom of the control panel.

What are the options for the Side Switch Mode?

In the OPTIONS dialog box:

• Select HOVER CLICK to perform click functions without touching the pen tip to the pen display screen surface.
• When CLICK & TAP is selected, you must press the side switch while touching the pen tip to the pen display screen surface to perform a click function. CLICK & TAP enables the precise placement of your click functions, and is the default setting for Tablet PCs.

What pen or Radial Menu settings are available?

The following options are available for pen or Radial Menu settings. Not all options are available for all controls or pen display models.

FUNCTION NAME	DESCRIPTION
CLICKS
* CLICK	Simulates a primary mouse button click. Be sure at least one button performs this function so you can always navigate and click.
* RIGHT CLICK	Simulates a right mouse button click, which displays a context menu.
* MIDDLE CLICK	Simulates a middle mouse button click.
* DOUBLE CLICK	Simulates a double-click. For easier double-clicking, use this function instead of tapping twice with the pen tip.
* CLICK LOCK	Simulates holding down the primary mouse button. Press the pen button once to initiate click lock. Press the button again to release click lock. Click lock is useful for dragging objects or selecting blocks of text.
* 4TH CLICK	Simulates a 4th mouse button click.
* 5TH CLICK	Simulates a 5th mouse button click.
KEYSTROKE…	Enables you to simulate keystrokes. Select this option to display the DEFINE KEYSTROKE dialog box.
MODIFIER…	Enables you to simulate modifier key(s) (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION, COMMAND, and CONTROL for Macintosh). Many applications use modifier keys to constrain the size or placement of objects.
RADIAL MENU	Displays a Radial Menu on your screen. Each level of the hierarchical menu consists of eight menu slices which may contain various features and options to choose from.
BACK	Simulates the BACK command in browser applications.
FORWARD	Simulates the FORWARD command in browser applications.
PAN/SCROLL…	Enables you to position a document or image in any direction within the active pane by pressing a pen button set for PAN/SCROLL and then dragging with the pen tip across the pen display screen active area.
SHOW DESKTOP	Minimizes all open windows to display a clean desktop.
SWITCH APPLICATION	Brings up the application switching dialog with focus on the next open application. On Windows 7 or Vista systems running Aero, Flip 3D will be activated with focus on the next open applications.
OPEN/RUN…	Opens a dialog box where you can select a specific application, file, or script to launch.
INK TOGGLE	(Macintosh.) Toggles the “ink in any application” function of Ink on and off. Ink automatically recognizes and converts your handwriting into text and inserts it into a document. Handwriting recognition must be turned on for this function to work. See your Macintosh help for information on working with Ink.
EXPOSÉ	(Macintosh.) Tiles all open windows. To access this option, first choose KEYSTROKE… and then click on the ADD SPECIAL menu within the dialog box.
PRESSURE HOLD	Locks the pressure at the current pressure level until the button is released. For example, you can paint with pressure sensitivity until you reach the brush size that you like. You can then press the button and continue painting with the same size brush until the button is released.
PRECISION MODE	Changes the mapping around the current pen tip position such that you must move the pen twice as far for the screen cursor to cover the same distance on the display screen. To activate, press and hold a pen button to which the function has been assigned. Releasing the button returns to normal mapping. When your pen is in mouse mode, screen cursor movement is adjusted to act as if acceleration were off and speed set to slow.
DISPLAY TOGGLE	For multiple monitor systems. Enables you to toggle the screen cursor between the pen display and your other displays. When selected, your product can be used either as a pen display (the screen cursor is positioned at the pen tip location) or as a standard Wacom tablet (the screen cursor can be moved across the entire desktop or additional displays). See working with Display Toggle.
MODE TOGGLE…	Toggles between pen mode and mouse mode. When first setting a pen button to MODE TOGGLE…, the MOUSE MODE dialog box is displayed where you can adjust the mouse acceleration and speed.
ERASE	Default setting for the eraser. See erasing for information on using the eraser.
TABLET PC
* TABLET PC INPUT PANEL	(Tablet PCs and Windows systems that support the Tablet PC Input Panel.) Opens the Tablet PC input panel when you press a pen button set to this function.
* JOURNAL	(Windows 7 and Vista, and Tablet PC systems that include Microsoft Journal.) Opens Microsoft Journal.
* TABLET PC DEFINED	(Tablet PCs and Windows systems that support the Tablet PC Input Panel.) Sets the button function according to settings found in the Windows 7 and Vista TABLET PC SETTINGS and PEN AND INPUT DEVICES control panels, and the Windows XP Tablet Edition TABLET AND PEN SETTINGS control panel.
DISABLED	Disables the button function.
APPLICATION DEFINED	Reports only the button number to the application. This is for applications, such as CAD programs, that have built-in tablet support.
DEFAULT	Returns a button to its default setting.

What should I enter in the Keys entry box of the Define Keystroke dialog box?

Enter a keystroke or keystroke combination in the KEYS entry box. Keystroke combinations can include letters, numbers, function keys (such as F3) and modifier keys (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION, COMMAND, and CONTROL for Macintosh). You can also select special keystrokes or keystroke combinations from the ADD SPECIAL drop-down menu. After defining a keystroke or keystroke sequence, click OK.

What is an important note to remember about the Define Keystroke dialog box?

Because the ENTER (Windows) and RETURN (Macintosh) keys can be selected as a defined keystroke, they cannot be used to select OK. You must use your pen to click on the OK button.

What should I do after defining a keystroke or keystroke sequence?

If prompted, enter a name for the keystroke definition. The name will be displayed with the respective control or in the Radial Menu, as applicable.

Can I create different keystroke functions for different applications?

Yes, you can create different keystroke functions for different applications. See application-specific settings.

Where can I find information on the keystroke shortcuts supported by an application?

To learn which keystroke shortcuts are supported by a particular application, see the documentation that came with the application.

What does the Delete button do in the Define Keystroke dialog box?

Deletes only the last entry in the keystroke entry box.

What does the Clear button do in the Define Keystroke dialog box?

Clears the keystroke entry box.

What modifier key options can I choose in the Define Modifier dialog?

Choose one or more modifier key options. Select the CLICK box if you want a mouse click to occur whenever you press the pen button.

• Shift
• Alt
• Ctrl

What happens when you select PAN/SCROLL?

When you select PAN/SCROLL, the PEN SCROLL SPEED dialog box prompts you to set a scrolling speed for use in applications that do not support grabber hand (pixel-level) panning within a document or image. A slower setting reduces the scroll rate and is useful for close-up and detail work where you need precise control of the image.

How does the PAN/SCROLL function work?

As you move the pen tip, the document or image is repositioned to follow the direction of pen movement on the pen display screen surface. Release the button or lift the pen tip from the display screen surface when you are done.

Is the PAN/SCROLL function the same in all application windows?

In some application windows, the document will precisely follow the screen cursor as you move the pen tip, while in others, it will simply move in the same general direction as the screen cursor.

How do I launch a specific application, file, or script?

Click BROWSE… to locate an application, file, or script to launch. The selection you make appears in the APPLICATION TO RUN box. Click OK to accept the selection.

What will happen to the OPEN/RUN option I have selected?

The dialog box will close and the OPEN/RUN… option you have selected will be assigned as your pen button option. Simply press the pen button to launch the assigned option. If your selection is for the Radial Menu, it will be displayed in the Radial Menu.

What does the Mouse Speed setting do?

Sets the screen cursor tracking speed when in mouse mode.

What does the Mouse Acceleration setting do?

Sets the screen cursor acceleration when in mouse mode.

Where can mouse mode settings be accessed from?

Mouse mode settings can be accessed from several different locations within the control panel. However, for each pen and application that you are customizing, only one MOUSE ACCELERATION and SPEED setting can be made.

Do changes to the mouse mode settings in the Wacom Tablet control panel affect system settings?

The mouse mode acceleration and speed settings are independent of system settings. Changes you make to these settings in the Wacom Tablet control panel do not affect similar system settings. However, changes made to similar system settings may affect your pen display settings.

How do you use and customize the Radial Menu?

To display the Radial Menu, set a pen button to the RADIAL MENU function. Whenever you press that button, the Radial Menu is displayed. The menu will extend over the entire desktop.

• The hierarchical Radial Menu appears in circular format. Each level of the menu consists of eight control slices which may contain various features and options to choose from.
• Select an available option by clicking on it within the Radial Menu.
• The menu closes after you make a selection. To close the Radial Menu without making a selection, click on the ‘X’ located at the center of the menu or on a control slice that has no function assigned to it. You can also again press the button used to display the menu.

Use the RADIAL MENU tab to customize the available functions on the Radial Menu.

How do I customize the Radial Menu?

1. Select a menu or submenu to customize.
2. Select a control slice for which to customize settings.
3. Choose the function(s) to perform.

What does the Default button do in the Radial Menu tab?

Returns the currently displayed Radial Menu layout to its default values.

How can I use my pen to navigate the screen cursor to any display on my system?

The DISPLAY TOGGLE feature, available only on multiple monitor systems, allows you to use your pen on the interactive pen display to navigate the screen cursor to any display on your system. After setting a pen side switch to the DISPLAY TOGGLE function, you can then press that button to toggle the screen cursor between the pen display and your other displays.

How do I toggle the screen cursor from my pen display to the entire system desktop?

When PEN DISPLAY TO DESKTOP is selected and you press a pen button that has been assigned the DISPLAY TOGGLE function, the screen cursor will toggle from your pen display to the entire system desktop. Pressing the button a second time returns the screen cursor to the pen display.

How do I toggle the screen cursor from my pen display to another active pen display or monitor?

When PEN DISPLAY TO OTHER DISPLAYS is selected and you press the pen button, the screen cursor is toggled from your pen display to another active pen display or monitor. If additional displays are attached to the system, the screen cursor will toggle to each display in turn until it returns to the pen display from where the initial toggle began.

What are the ACTIVE AREA options?

ACTIVE AREA options enable you to determine the size of the area where the pen is functional on the pen display. When you make a selection, the red indicator updates to illustrate your choice.

What does the FORCE PROPORTIONS option do?

FORCE PROPORTIONS adjusts the size of the tablet’s active area to maintain correct vertical and horizontal proportions between the pen display and the entire desktop or newly mapped-to display. Depending on your settings, some portions of the tablet active area may no longer be usable when this option is selected.

What happens when the FORCE PROPORTIONS option is deselected?

When deselected, the correct scale or proportions are not maintained – for example, sketching a circle on the pen display may create an ellipse on a mapped-to display screen.

What does the USE INSET AREA option do?

USE INSET AREA limits the tablet’s active area to a sizing of 6 x 8 inches. If FORCE PROPORTIONS is also selected, this sizing may be less. When deselected, as much as possible of the entire tablet active area will be used for tablet-to-display mapping.

What should I do if I am using application-specific settings with DISPLAY TOGGLE?

Make sure each customized application in the APPLICATION list (including ALL OTHER) has a pen button that is assigned to DISPLAY TOGGLE.

How can I customize my pen for use with a particular application?

You can customize your pen for use with a particular application. For example, you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another. The APPLICATION list enables you to add an individual application to the list and then customize your settings for that application.

What happens when no application-specific settings have been created?

When no application-specific settings have been created and the pen is selected from the TOOL list, the APPLICATION list displays the ALL icon containing tool settings that apply to all of your applications.

What happens when application-specific settings are added to the APPLICATION list?

When application-specific settings are added to the APPLICATION list, the ALL icon changes to ALL OTHER, and an application icon is displayed for the newly added application(s).

What happens if I select the ALL OTHER icon and make changes to the tab settings?

Your changes will apply to the PEN in all applications except those which you have added to the APPLICATION list.

What happens if I select an application icon and make changes to the tab settings?

Your changes will apply to the PEN only while you are using that application.

What am I doing when I create application-specific settings?

When you create application-specific settings, you are creating a separate group of settings for the pen and selected application.

How do I create an application-specific setting?

To create an application-specific setting, first choose the pen display and pen for which you want to create an application-specific setting. Then click on the APPLICATION list’s [ + ] button to display the ADD APPLICATION FOR CUSTOM SETTINGS dialog box.

What happens after adding an application?

After adding an application, its icon appears in the APPLICATION list whenever the pen is selected in the TOOL list. Select the application and then customize the control panel tab settings for your pen and the selected application.

What happens to applications that have not been customized once application-specific settings have been created?

Once you have created application-specific settings, applications that have not been customized in this manner will use the TOOL settings for ALL OTHER.

What is a good tip for creating application-specific settings?

First customize settings for one application. When you feel comfortable with the process, you can create more application-specific settings.

What are the two methods to select an application when creating an application-specific setting?

• Open the application for which you want to create custom settings, and then select that application from the CURRENTLY OPEN APPLICATIONS BOX.
• BROWSE to select the executable file of any application installed on your computer.

What happens to your selection when creating an application-specific setting?

Your selection is added to the SELECTED APPLICATION box, where the name of the selected application is displayed.

How do I complete the process of creating an application-specific setting?

Click OK to complete the process.

What happens if two programs have the same executable file name?

They will share the same customized settings.

How do I change pen settings for a specific application?

To change pen settings for a specific application, select PEN and the application and then customize the tab settings.

How do I remove an application-specific setting?

To remove an application-specific setting:

1. In the TOOL list, select the PEN. Then, in the APPLICATION list, select the application you want to remove from the list.
2. Click on the APPLICATION list’s [ – ] button. In the dialog box that appears, click DELETE to confirm your selection. The selected application is removed from the list, along with any custom pen settings that you may have created for it.

How can I quickly remove all application-specific settings from the pen?

To quickly remove all application-specific settings from the pen, remove the PEN from the TOOL list. Then place the pen back on the pen display. The PEN will be added back to the TOOL list using the default settings.

What should I do if the Wacom driver failed to load properly?

If the Wacom driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, review the troubleshooting procedures in this chapter.

What should I do if the pen display does not function properly?

If the pen display does not function properly, refer to the troubleshooting sections on the following pages. See also display troubleshooting, or look in the pen tablet troubleshooting. Your problem may be described there and you can try the solution offered.

Where can I check for information updates?

Open the Wacom pen display Read Me file for any information updates. You can also check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.

What should I do if I am having a compatibility conflict between the pen display and a new hardware or software product?

Consider downloading an updated software driver. Wacom periodically updates the software driver to maintain compatibility with new products.

What should I do if I have tried all the suggestions and still cannot resolve the problem?

Contact Wacom for Technical Support.

What should I check if the pen display power LED does not light?

• First verify that the light on the power adapter is on. If the light is not on, check that the power cable is properly connected to the power adapter and to an active AC outlet.
• Check that the power adapter cable is securely connected to the pen display and that the power switch is turned on. The power LED will glow orange or blue whenever the pen display is on.

What type of AC adapter should I use with my pen display?

Use only an AC adapter specified for use with your pen display. Other adapters may cause damage to your product.

What should I do if there is no display?

• Make sure that your computer is turned on. The power LED will light blue when the proper video signal is received. It will glow orange if there is no video signal or if the computer is in a power saving mode.
• Verify that the pen display is connected to an active DVI or VGA connector and that the DVI/VGA switch is set to the correct video setting.
• Check that your video card has been properly installed and is functional. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify that the video card is operating correctly.

What should I do if a ‘no signal go to power save’ message appears briefly on your display screen?

• Your computer may be in a power management mode. Touch the pen tip to the display screen, move the mouse, or depress any key on your keyboard.
• Turn off both your computer and the pen display. Check the video cable for bent or broken connector pins. Then properly connect the video cable and turn on the pen display and your computer.
• Verify that the DVI/VGA switch is properly set. Restart your computer after changing the position of the switch.
• Verify that the video card is properly installed.

What should I do if a ‘cable disconnect go to power save’ message appears briefly on your display screen?

• Check that your computer is turned on.
• Verify that you are using the video cable that came with the pen display.
• Check that the video cable is fully connected.
• Turn off both your computer and the pen display. Check the video cable and any video adapters for bent or broken connector pins. Then properly connect the video cable and any necessary adapters.

What should I do if an ‘out of range’ message appears briefly on your display screen?

• The input signal frequency is incorrectly set or not compatible with the interactive pen display. Set the refresh rate to a vertical frequency that is compatible with your pen display. If your video card driver supports adjustment of the horizontal frequency, make sure it is also set to a compatible value. See the product specifications for frequency range details. On a single monitor system you will need to connect a different display to change the refresh rate.
• The resolution or refresh rate is set too high. See the product specifications for details about the maximum (native) resolution, refresh rate, and other resolution sizes that can be used with your pen display.
• Set the display properties to detect plug and play monitors.

What should I do if a ‘set refresh range’ message appears briefly on your display screen?

Set the refresh rate to a vertical frequency that is compatible with your pen display. See the product specifications for frequency range details.

What should I do if the image appears multiple times on the display?

Do not extend the video cable or use an input selector switch box.

What should I do if an after-image remains for a short period of time after a still image is displayed for a long period of time without refreshing the screen?

Use a screen saver or other power management feature.

What should I do if color quality is inaccurate?

• Open the OSD menu and select the RESET option.
• Be sure the color profile has been installed and is selected as the profile for use with your operating system and applications. (Some models may not include a color profile.)
• Any changes to the contrast setting should be made in small increments as changes in contrast may affect color accuracy.

What should I do if the color white does not display as white?

• Be sure the color profile has been installed and is selected as the profile for use with your operating system and applications. (Some models may not include a color profile.)
• Verify that the display is operating at the factory default settings. If that is not sufficient, then adjust color as necessary. For details on color management, refer to your operating system and application documentation.
• Verify that the video cable and connector are fully connected.

What should I do if the display ripples or flickers?

• Open the OSD menu and select the AUTO ADJUST option. Then, if necessary, manually adjust pitch and phase.
• Verify that the display adapter or video card matches the specifications for the interactive pen display.
• Adjust the refresh rate in the display properties control panel.

What should I do if the display is not clear. Text or other portions of the screen appear blurred?

• Set the display resolution of your video card to the maximum (native) resolution that can be used with your pen display. See the product specifications for details.
• Turn off the pen display, then turn it back on.
• Open the OSD menu and select the AUTO ADJUST option. If necessary, manually adjust the brightness, pitch, and phase settings.

What should I do if the display and LCD panel are not lined up. The display size is not correct?

• Open the OSD menu and select the AUTO ADJUST option.
• As necessary, adjust pitch and phase, and horizontal and vertical position. Note that some video cards may not show the display in proper sizing.

What should I do if the display ripples or shows a moiré pattern. The display color is not even?

• Open the OSD menu and select the AUTO ADJUST option. If this does not solve the problem, select the RESET option to set the display back to the factory default settings.
• As necessary, adjust pitch and phase.

How do I verify that the tablet portion of my pen display and pen are working?

• Press the pen tip against the display and verify that the status LED lights blue.
• If the LED does not light, verify that the USB cable is plugged into an active USB port. If the interactive pen display is plugged into a USB hub, try plugging it directly into the USB port on your computer.
• Be sure that the USB port to which you are connecting has not been disabled. It may be necessary to check your system BIOS setting to verify that you have connected the pen display to an active USB port.
• The status LED will light blue when the pen display is registered as a USB device and the pen tip is pressed against the display.

What should I do if I cannot make a selection on the display screen with the pen?

• Test the pen by pressing the pen tip or eraser against the surface of the pen display. The pen display status LED should light blue.
• Now, without applying pressure to the pen tip but keeping the pen within 5 mm (0.2 inch) of the pen display surface, press the side switch. The status LED should again light blue.
• If the status LED does not light blue for these tests, be sure you are using a pen specified for use with your product.
• See testing your pen for detailed information.

What could be wrong if I am still having problems with the pen?

You may have a defective pen or pen display.

What should I do if the pen does not work as I expect?

It is a good idea to first check the assigned functions or reset the pen to its default conditions. A quick way to reset a pen to its default settings is to remove it from the TOOL list by clicking on the list’s [ – ] button. After the pen has been removed, place it back onto the display screen surface and the pen will be re-added to the TOOL list with its default settings.

How do I open the DIAGNOSTICS dialog box?

Open the Wacom Tablet control panel and click on the ABOUT button. In the dialog box that appears, click on the DIAGNOSE… button to open the DIAGNOSTICS dialog box.

What does the DIAGNOSTICS dialog box display?

The DIAGNOSTICS dialog box displays dynamic information about the interactive pen display and pen. This information is used when testing the pen display and your pen.

What should I do if more than one pen display unit is connected to my system?

Be sure to select the unit for which you are testing in the TABLET INFO column.

What should I note when testing my pen buttons?

When testing your pen buttons, if a button is set to RADIAL MENU or OPEN/RUN…, that function will occur when the button is pressed. In this case you may want to change that button’s function before testing.

How do I test the proximity of my pen?

While observing the POINTING DEVICE INFO column, bring your pen within 5 mm (0.2 inch) of the display screen. A value for PROXIMITY, the DEVICE NAME, and DEVICE TYPE should be displayed.

How do I know if the X and Y data values are working correctly?

Move your tool along the pen display screen surface. The X and Y Data values should change to reflect the tool position.

How do I test my pen switches?

The pen display status LED should light blue each time you click with the pen tip, press the side switch, or press the pen eraser to the display screen.

How do I test the pressure value of my pen tip?

Press on the display screen surface with the pen tip. The SWITCHES state and PRESSURE value should change. (PRESSURE should change from approximately 0% with no pressure applied to approximately 100% when full pressure is applied.)

How do I test the side switch of my pen?

Next, press the side switch without pressing the tip to the display screen surface. The SWITCHES state should change. Do this for both positions of the DuoSwitch.

How do I test the pressure value of my pen eraser?

Press the pen eraser to the display screen. The SWITCHES state and PRESSURE value should change. (PRESSURE should change from approximately 0% with no pressure applied to approximately 100% when full pressure is applied.)

How do I exit the DIAGNOSTICS dialog box?

When you are done, click on the CLOSE button to exit the dialog box.

What do the tip values stand for?

Tip = 1, DuoSwitch (lower position) = 2, DuoSwitch (upper position) = 3, Eraser = 1

What should I do if I encounter problems with the display portion of the interactive pen display?

Refer to the following tables; your problem may be described here and you can try the solution offered. For additional information about color issues, see the documentation that came with your operating system or applications.

• General display problems
• VGA problems

What should I do if there is no display and the power LED is off?

Verify that the AC power cable is connected, and that the pen display power switch is turned on.

What should I do if there is no display and the power LED is lit blue?

Check the contrast, brightness, and backlight controls. Adjust as necessary. Or, open the OSD menu and select the RESET option.

If a USB device plugged into one of the pen display USB ports does not function, what should I do?

1. Make sure the pen display itself is properly connected to a working USB port on your computer.
2. Then be sure the pen display is powered on and that the power LED lights blue. The unit contains a powered USB hub and the integrated USB ports will not work when the power is off.
3. If the USB device does not work, try plugging it into a USB port directly on your computer.
4. If your USB device is still not functioning properly, contact the manufacturer for that particular device.

The pen display power LED is off. How do I fix this?

• Make sure the pen display power switch is turned on.
• Check that the AC power adapter is plugged into both the pen display and an active power outlet.
• Use only a power adapter specified for use with your pen display; other adapters may cause damage to your product.

The pen works only in mouse mode, and does not draw or write with pressure sensitivity. How do I fix this?

Make sure the driver software is installed and functioning. Install the driver software in accordance with the instructions found in the installation section of this manual.

The pen does not draw or write with pressure sensitivity. How do I fix this?

Some applications require that you turn on the pressure capabilities within the application or selected tool before the pen will respond as a pressure-sensitive tool. Verify also that your application supports pressure sensitivity.

Clicking is difficult. How do I fix this?

Open the Wacom Tablet control panel and go to the PEN tab. Try using a lighter TIP FEEL.

The pen selects everything or will not stop sketching. How do I fix this?

Open the Wacom Tablet control panel and go to the PEN tab. Move the TIP FEEL slider toward FIRM or select DETAILS… and increase the CLICK THRESHOLD setting. If this does not help, see testing your pen.

Double-clicking is difficult. How do I fix this?

• Be sure you are quickly tapping the display screen twice in the same place on the pen display active area. Wacom recommends using the side switch to double-click.
• Open the Wacom Tablet control panel and go to the PEN tab. Try increasing the TIP DOUBLE CLICK DISTANCE or using a lighter TIP FEEL.
• Windows: Try setting your system to launch programs with a single click. See clicking.

The eraser selects everything or will not stop erasing. How do I fix this?

Open the Wacom Tablet control panel and go to the ERASER tab. Move the ERASER FEEL slider toward FIRM, or select the DETAILS… button and increase the CLICK THRESHOLD setting. If this does not help, see testing your pen.

You notice a delay at the beginning of pen or inking strokes. How do I fix this?

Open the Wacom Tablet control panel and go to the PEN tab. Try decreasing the TIP DOUBLE CLICK DISTANCE. If that does not work, move the TIP DOUBLE CLICK DISTANCE slider to the OFF position to turn off double-click assist.

You have to press hard with the pen when clicking or writing. How do I fix this?

Open the Wacom Tablet control panel and go to the PEN tab. Move the TIP FEEL slider toward SOFT, or select the DETAILS… button and decrease the SENSITIVITY and CLICK THRESHOLD settings.

The pen tip does not function. How do I fix this?

• Be sure you are using the pen that originally came with your interactive pen display. Other pens may not function properly on the pen display.
• Check the control panel’s PEN tab and verify that a CLICK function is assigned to the pen tip.
• Make sure the status LED lights blue when the tip is pressed. If the LED does not light, verify that the USB cable is plugged into an active port on your computer or on a USB hub.
• If the LED still does not light, you may have defective hardware (see troubleshooting).

The pen tip and screen cursor do not properly line up. How do I fix this?

Open the Wacom Tablet control panel and select the CALIBRATE tab. Continue with calibrating the pen display.

Changing the function settings for the pen has no effect. How do I fix this?

Make sure you change the settings for the pen and application that you are using. See application-specific settings.

The pen side switch does not work. How do I fix this?

• Be sure you are using the pen that originally came with your pen display. Other pens may not function properly on the pen display.
• Be sure to press the side switch when the pen tip is within 5 mm (0.2 inch) of the pen display active area. Do this without pressing down on the pen tip.
• In the Wacom Tablet control panel, verify that the side switch is set to the proper function you are expecting to occur for the application and tool you are using.
• Check also the SIDE SWITCH MODE. If CLICK & TAP is selected, you will need to first press the side switch then touch the pen tip to the pen display screen surface to perform a click function.
• Make sure the status LED lights blue when you press the side switch. If not, verify that the USB cable is plugged into an active USB port on your computer or on a USB hub; the LED will not light if the USB cable is not plugged into an active port.
• If the LED does not light, you may have defective hardware (see troubleshooting).

The screen cursor moves but it does not jump to the pen tip location when the pen is placed on the display screen, and it does not follow the pen tip when the pen is moved across the display. How do I fix this?

• Make sure the Wacom driver has loaded properly by opening the Wacom Tablet control panel. If the driver did not load you will see an error message. If an error message appears, reboot your computer. If the problem persists, refer to the installation instructions and reinstall the Wacom driver software. (For Macintosh, you must restart your computer after installing the Wacom driver for proper operation.)
• If you have customized the side switch on your pen to toggle between pen mode and mouse mode, make sure that your pen display is operating in pen mode.

When using the pen display on a multiple monitor system, you cannot use the pen to control the other monitor(s). How do I fix this?

• Set a pen button to DISPLAY TOGGLE, and then press that button to cycle between pen control for the pen display and your other displays.
• You can also use your pen to control the other monitors in mouse mode. To use mouse mode, first set a pen side switch function to MODE TOGGLE… Then use the switch to toggle between pen mode and mouse mode.

The line you are sketching does not line up with the location of the screen cursor. How do I fix this?

• To function properly, some applications require that the pen is set to pen mode. Make sure the pen has not been toggled to mouse mode.
• If the pen is set to pen mode and the problem still exists, then you may have a corrupted preferences file. Follow the instructions in the Windows or Macintosh troubleshooting sections to create a new preferences file.

The computer does not go to sleep. How do I fix this?

When you are not using the pen, remove it from the pen display surface or the pen display will continue to send data, keeping the computer awake.

The screen cursor jumps back when using your regular mouse or trackball. How do I fix this?

When the pen is not in use, place it in the pen storage compartment, or at some location near the pen display – but not on the display. Leaving your pen on the display may interfere with screen cursor positioning when using other input devices.

The screen cursor moves erratically or jumps around on the display screen when another tablet is connected to your computer. How do I fix this?

The tablet portion of the interactive pen display emits electromagnetic waves at a certain frequency. If another tablet is too closely placed to the unit it may interfere with screen cursor positioning. If this occurs, move the tablet further away from the pen display.

You suspect the pen display preferences may be corrupted, or want to make certain that all settings are at their factory defaults. How do I fix this?

Use the Wacom Tablet Preference File Utility to work with your preferences. Close any open applications. Click the START icon and select ALL PROGRAMS. Then select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY.

• It is a good idea to first back up your tablet preferences. In the TABLET PREFERENCE FILE UTILITY dialog box, click BACKUP… and follow the prompts.
• Then, delete the tablet preferences as follows:
  • Single user. In the TABLET PREFERENCE FILE UTILITY dialog box, click the REMOVE button under MY PREFERENCES to delete the preferences for the current user.
  • Multiple users. Click the REMOVE button under ALL USER PREFERENCES to delete preferences for multiple users. Note that administrator rights are required to delete preferences for all users. Relaunch any currently open tablet-aware applications that you may be running.
• You can quickly restore tablet preferences that have been backed up by clicking RESTORE… under MY PREFERENCES.

After changing right- and left-handed settings in the computer’s mouse control panel, the pen tip no longer functions properly. How do I fix this?

Restart Windows for your Wacom tool settings to be correctly recognized.

At startup, a dialog box appears telling you that either the driver failed to load or the pen display preferences have not yet been created. How do I fix this?

The tablet portion of the pen display was not detected at startup. Make sure the USB interface cable is securely connected to an active USB port on your computer or to a USB hub. Make sure that the pen display power LED is on. If this does not correct the problem, see troubleshooting.

From the GO menu, select the UTILITIES folder and launch the SYSTEM PROFILER. Select USB from the HARDWARE section of the CONTENTS list. A Wacom USB pen display model should be listed. If a pen display model is not listed, check the pen display USB cable connection or try plugging the pen display into a different USB port. If this does not help, contact Wacom for Technical Support. See technical support options.

You suspect the pen display preferences may be corrupted, or want to make certain that all settings are at their factory defaults. How do I fix this?

Use the Wacom Tablet Utility to work with your preferences. Close any open applications. Open the main APPLICATIONS folder. Then open the WACOM TABLET folder and run the WACOM TABLET UTILITY.

• It is a good idea to first back up your tablet preferences. In the WACOM TABLET UTILITY dialog box, select CURRENT USER or ALL USERS. Then click BACKUP… and follow the prompts.
• Then, delete the tablet preferences as follows:
  • Single user. When the utility starts, select CURRENT USER and click on the REMOVE button. Log out, then log back in. When the pen display driver loads it will create a new preferences file with the factory defaults.
  • Multiple users. When the utility starts, select ALL USERS and click on the REMOVE button. Log out, then log back in. When the pen display driver loads it will create new preferences files with the factory defaults.
• You can quickly restore tablet preferences that have been backed up for the CURRENT USER or ALL USERS by clicking on the RESTORE… button within the utility.

Note: Do not manually remove the WACOM TABLET.PREFPANE file from the main LIBRARY PREFERENCEPANES folder. This file is only to be removed when uninstalling the Wacom software driver, and then only when using the WACOM TABLET UTILITY. How do I recalibrate the pen display?

Ink does not work correctly with the pen display. How do I fix this?

There may be a problem with the Ink preferences. Remove the damaged preference files as follows. They will be re-created when you enable handwriting recognition.

1. Open the SYSTEM PREFERENCES pane, choose SHOW ALL and select INK. Then turn off handwriting recognition.
2. From the GO menu, choose your HOME. Open the LIBRARY and PREFERENCES folders. Remove the following preferences:
   • COM.APPLE.INK.FRAMEWORK.PLIST
   • COM.APPLE.INK.INKPAD.PLIST
   • COM.APPLE.INK.INKPAD.SKETCH
3. Go back to SYSTEM PREFERENCES and INK, and then enable handwriting recognition.
4. Test the Ink function using your Wacom pen display and pen.

If this procedure does not resolve your problem with Ink, contact Apple Support for further assistance. Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third party software application.

If you have a problem with your interactive pen display, what should you do?

If you have a problem with your interactive pen display, first check the appropriate installation section in this guide to make sure the unit is installed correctly. Then review the troubleshooting procedures. If you cannot find the answer in this guide, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Installation CD). You can also check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.

If you have an Internet connection, what should you do?

If you have an Internet connection, you can download the latest software drivers from the Wacom web site for your region. See obtaining driver downloads.

If you cannot solve the problem and you think your Wacom product is not working properly, what should you do?

If you cannot solve the problem and you think your Wacom product is not working properly, contact the Wacom support staff for the area where your product was purchased. See the Wacom pen display Read Me file, located on the Installation CD, for contact information.

When you call, you should be at your computer with the following information available:

• This manual.
• Pen display serial number. (See the label on the back of the unit.)
• Driver version number. (See the Installation CD or click on the Wacom Tablet control panel ABOUT button.)
• The make and model of your computer, and operating system version number.
• The make, model, and connection type of your video card.
• A list of peripheral devices attached to your computer.
• The software application and version you were using when the problem occurred.
• The exact wording of any error message that appeared on your screen.
• What happened and what you were doing when the problem occurred.
• How you tried to solve the problem.

Why does Wacom periodically update the software driver for the tablet portion of the interactive pen display?

Wacom periodically updates the software driver for the tablet portion of the interactive pen display to maintain compatibility with new products. If you are having a compatibility problem between your interactive pen display and a new hardware or software product, it may be helpful to download a new Wacom software driver (when available) from the Internet.

Keep the pen and the LCD screen surface clean. Dust and dirt particles can stick to the pen and cause excessive wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep the pen display and pen in a clean, dry place and avoid extremes in temperature. Room temperature is best. The pen display and pen are not made to come apart. Taking apart the product will void your warranty.

Important: Take care to never spill liquids onto the pen display or pen. Be especially careful of getting the display, or pen buttons and tip wet as they contain sensitive electronic parts that will fail if liquids enter them. To clean the pen display casing or the pen, use a soft, damp cloth; you can also dampen the cloth using a very mild soap diluted with water. Do not use paint thinner, benzine, alcohol, or other solvents to clean the unit casing or pen.

To clean the display screen, use an anti-static cloth or a slightly damp cloth. When cleaning, apply only a light amount of pressure to the display screen and do not make the surface wet. Do not use detergent to clean the display screen; this may damage the pen display screen. Please note that damage of this kind is not covered by the manufacturer’s warranty.

The pen tip (nib) will wear with normal use. Excessive pressure will cause it to wear sooner. If your pen display has a coated surface a worn nib may cause damage. To avoid this, periodic tip replacement is recommended. When the nib gets too short or develops a sharp edge, replace it with one of the extra nibs that came with the pen.

Important: When not in use, place the pen in the pen storage compartment or lay it flat on your desk. Take care not to damage the pen nib when inserting or removing the pen from the storage compartment. To maintain the sensitivity of your pen, do not store the tool in a container where it will rest on its tip.

How do I replace the pen tip?

1. Clasp the old nib with a Wacom nib extraction tool, pair of tweezers, needle-nosed pliers, or similar instrument and pull it straight out of the pen.
2. Slide the end of the new nib straight into the barrel of the pen. Firmly push the nib until it stops. The new nib will slide into the correct position.

Warning Choking hazard. Prevent children from swallowing the pen nib or side switch. The pen nib or side switch may accidentally be pulled out if children are biting on them. Replace the pen nib when it gets too short, or less than 1 mm (0.04 inch).

How do you use an alternate mount or stand?

If you will be using the interactive pen display in an installation that requires the use of an alternate mounting platform, you can remove the adjustable stand from the unit and mount the pen display onto any mount arm or stand conforming to the VESA standard.

• For model DTU-2231 the mount arm or stand must conform to the VESA 100 mm standard.
• For model DTU-1631 the mount arm or stand must conform to the VESA 75 mm standard.

Mounting screws that are 4 mm wide with a 0.7 mm pitch (M4 Regular), with a screw clearance depth of 15 mm are required. Exceeding the clearance depth of 15 mm will damage the internal components of the pen display.

How do you remove the adjustable stand and attach the pen display to a different mounting platform?

1. Turn off your computer and power off the pen display. Then disconnect all cables from between the unit and your computer.
2. Protect the display screen surface by spreading a soft cloth onto a flat table and placing the pen display face down on the cloth.
3. Remove the four screws and lift the adjustable stand assembly away from the body of the unit.
4. Using the appropriate screws for your mounting platform, firmly attach the pen display to the alternate mounting platform.
5. Refer to the installation instructions and reattach the cabling.

What caution should you take when attaching the pen display onto an alternate mounting platform?

When attaching the pen display onto an alternate mounting platform, be sure to follow all instructions in the documentation supplied by the platform manufacturer. If improperly installed, the unit could fall, resulting in damage to the unit or physical injury.

How do you uninstall the interactive pen display?

Follow the appropriate procedure below to remove the Wacom driver software and the pen display from your system.

Important: When you remove the Wacom driver software from your system, your Wacom interactive pen display will no longer operate with full tablet functionality but will continue to function as a mouse device.

Windows:

1. Click on the Windows START button and open the CONTROL PANEL.
2. In the CONTROL PANEL window for
   • Windows 7 and Vista: click on UNINSTALL A PROGRAM. In the dialog box that appears, choose WACOM TABLET and click on the UNINSTALL button.
   • Windows XP or XP x64: select ADD OR REMOVE PROGRAMS. In the ADD OR REMOVE PROGRAMS window, choose WACOM TABLET and click on the REMOVE button.
3. Follow the prompts to remove the software driver. (If prompted, enter your administrator login name and password.)
4. When the driver has been removed, shut down your system, power off your computer, and turn off the pen display. When your computer and pen display are off, disconnect the pen display from your computer.

Macintosh:

1. From the GO menu, choose APPLICATIONS and open the WACOM TABLET folder.
2. Double-click on the WACOM TABLET UTILITY icon and select the TABLET SOFTWARE: REMOVE button. Enter your administrator login name and password.
3. After the removal is completed, click OK.
4. Shut down your computer and turn off the pen display. When your computer and pen display are off, disconnect the pen display from your computer.

How do you manage preferences?

Use the Wacom tablet preferences utility to manage your pen display preferences for a single or multiple users.

For Windows, first close any open applications. Then open the utility by clicking the START icon and selecting ALL PROGRAMS. Select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY.

• To remove preferences for the current user, click on the REMOVE button under MY PREFERENCES.
• To delete preferences for multiple users, click on the REMOVE button under ALL USER PREFERENCES. Administrator rights are required to delete preferences for all users. Relaunch any currently open tablet-aware applications that you may be running.
• To back up your preferences, click on the BACKUP… button under MY PREFERENCES.
• To restore preferences that you had previously backed up, click on the RESTORE… button under MY PREFERENCES.

Be sure to carefully follow any prompts that may appear.

For Macintosh, open the main APPLICATIONS folder. Then open the WACOM TABLET folder and run the WACOM TABLET UTILITY.

• To remove preferences, select CURRENT USER or ALL USERS. Then click on the REMOVE button. Log out, then log back in. When the software driver loads it will create a new preferences file with the factory defaults.
• To back up your preferences, select CURRENT USER or ALL USERS. Then click on the BACKUP… button.
• To restore preferences that you had previously backed up, select CURRENT USER or ALL USERS. Then click on the RESTORE… button.

Be sure to carefully follow any prompts that may appear.

How do you install multiple tablets?

The TABLET list displays an icon for any supported pen display or tablet that has been detected on your system, and allows you to select the pen display or tablet for which your changes will apply.

To add a new pen display or tablet, connect it to your computer. For USB products, the system searches the USB ports. When the new pen display or tablet is found, it is automatically initialized.

Important: When installing additional pen displays or tablets on Windows systems, please note that the eraser function may not work in some applications when using the additional pen display(s) or tablet(s). The eraser function will continue to work correctly using the first unit that was added to the control panel.

How do you remove one of multiple tablets from the driver?

In the Wacom Tablet control panel select the pen display or tablet icon to be deleted and click on the [ – ] button next to the TABLET list.

• A pen display or tablet cannot be deleted from the control panel list unless it is attached to the computer.
• Note that you will need to restart your computer before you can again add the pen display or tablet to the driver.

How do you customize pen and application settings?

Select a pen display or tablet icon for which to customize pen and application settings.

• The control panel will not launch unless a supported pen display or tablet is connected to the computer.
• Settings can only be viewed or changed for an attached pen display or tablet.

What are the pen and digital ink capabilities in Windows?

Microsoft Windows 7 and Vista provide extensive support for pen* input. When using the interactive pen display with a computer running Windows 7 or Vista, your experience is enhanced by powerful note taking, handwriting recognition, fast navigation, and other digital inking options designed to give you quick, intuitive results with the Wacom pen.

• Note taking: Use your Wacom pen to jot notes and capture quick sketches in Windows Journal. Journal simulates a physical notebook, but with the advantages of digital note taking. You can choose from a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser of your Wacom pen. Journal also includes a powerful search engine that can even locate your handwritten content.
• Handwriting recognition: Because Windows 7 and Vista include powerful handwriting recognition capabilities, you can use your Wacom pen to quickly enter handwritten information anywhere the computer accepts typed input. You can convert your handwritten content to typed text at any time.
• Gestures: Use your Wacom pen to make simple gestural movements on the pen display to trigger customizable actions for navigation, editing, and other functions. To customize your gestures, select the FLICKS tab in the PEN AND INPUT DEVICES control panel.
• Digital Ink in Microsoft Office 2007: Use your Wacom pen to full advantage with the enhanced digital mark-up and inking tools available in Microsoft Office 2007 or later applications running on Windows 7 or Vista. Found on the REVIEW tab within applicable applications, these tools provide a consistent set of inking options. For quick access, you can add specific inking tools to the Quick Access Toolbar located at the top of each application.

How do you make the most of the pen in Microsoft Windows?

Be sure to study the documentation that came with your system, including the Windows training tools and Tablet PC tutorial. You can access the Tablet PC Pen Training from the START menu by choosing ALL PROGRAMS, TABLET PC, and TABLET PC PEN TRAINING.

Note: The following workarounds in the software driver for the tablet portion of the pen display improve performance in Windows 7 and Vista:

• The Pen Flicks and ‘press-and-hold-to-right-click’ features are disabled in graphics applications using the Wintab API.
• There is no pressure sensitivity in Journal and other Ink features when both the Flicks and ‘press-and-hold-to-right-click’ features are disabled in the Vista PEN AND INPUT DEVICES control panel.
• Pen features supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and Windows Vista Home Basic.

What is the Windows Tablet PC Input Panel?

The Windows 7 or Vista Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Wacom pen.

How can you launch the Input Panel?

• Click on the Input Panel icon which appears when you move the screen cursor into a text entry area.
• Click on the Input Panel tab, located by default on the left edge of the display screen.
• Click on the Tablet PC Input Panel icon located on the Windows taskbar. If the icon is not visible, right-click on the taskbar, select TOOLBARS, and TABLET PC INPUT PANEL.

How do you customize the Input Panel?

1. First open the Input Panel and then click on TOOLS in the menu bar.
2. Select OPTIONS to open the Input Panel Options dialog box.
3. Customize the Input Panel settings for the way you like to work.

How can you learn more about using your Wacom pen in Microsoft Windows and Office 2007 or later?

Study the documentation that came with your system and Microsoft Office applications. Be sure to take advantage of the Windows training tools, including the Tablet PC tutorial, available from Microsoft.

You can visit also the Wacom web site at http://www.wacom.com/vista for additional information on working with your Wacom pen in Windows.

What are the specifications of the DTU-2231 interactive pen display?

GENERAL SPECIFICATIONS, DTU-2231

Specification	Value
Dimensions (W x D x H)	564.0 x 374.0 x 55.5 mm (22.2 x 14.7 x 2.2 in), excluding stand
Weight	7.4 kg (16.3 lb), including stand
Input voltage	12 VDC
Power consumption, with AC adapter	39W (max.), 2W or less in sleep mode, 1W or less in off mode
Power management	VESA DPMS
Compatibility	Windows: 7, Vista, XP (32 and 64 bit) Macintosh: OS X, v10.4 or later
Cover plate	Tempered AG etching glass with AR film (backside)
Cables	DVI-I to DVI-D, DVI-I to VGA, USB
USB hub	Integrated, USB v2.0 powered hub with two external ports, 500 mA per port
Operating temperature and humidity	5° to 45° C, 20 to 85% RH (non-condensing)
Storage temperature and humidity	-10° to 60° C, 20 to 90% RH (non-condensing) (maximum storage humidity is 38% at a temperature of 60° C, and maximum storage temperature is 42° C at a humidity of 90%)
Certification and compliance	FCC part 15 class B & Subpart C, Industry Canada Class B, CE, VCCI Class B, EDID 1.3, C-tick, BSMI, KCC, CCC, GOST-R, CB, J-MOSS, The European Union RoHS Directive 2002/95/EC, Chinese RoHS

DISPLAY, DTU-2231

Specification	Value
Display panel	a-Si active matrix TFT LCD
Screen size	476.64 x 268.11 mm (18.78 x 10.56 in)
Aspect ratio	16 : 9
Number of pixels	1920 x 1080
Input video signal	Analog: 0.7 Vp-p positive at 75 ohm H/V separate sync, TTL level, positive/negative H/V composite sync, TTL level, positive/negative Digital: DVI revision 1.0
Output video signal	Analog: analog output Video: RGB (75 ohm loading) Digital: TTL output Pixel rate: up to 138.5 MHz, Sync: Hs, Vs, Xs
Resolutions, in pixels	1920 x 1080, 1680 x 1050, 1440 x 900, 1280 x 1024, 1280 x 960, 1280 x 800, 1152 x 864, 1024 x 768, 800 x 600, 640 x 480 (all values at 60 Hz)
White luminance uniformity	75% (min.)
Timing modes	12 preset modes + 12 user modes
Display area	476.64 x 268.11 mm (18.78 x 10.56 in)
Pixel pitch	0.24825 x 0.24825 mm (0.00978 x 0.00978 in)
Viewing angles @ CR10:1 (horizontal/vertical)	170 / 160, typical
Display colors	16.7 million
Contrast ratio	700 : 1 (max.)
Response time (response time Tr+Tf) or display response time (Tr+Tf)	5 ms typical (rise and fall)
Luminance (brightness)	200 cd/m2 (max.)
OSD manual control	Brightness, contrast, pitch, phase, vertical position, horizontal position, transparency, auto adjust, language, backlight, menu position, reset, scaling, color temperature (9300K/6500K/5000K/Custom/Direct)
Plug and Play	DDC2B, DDC/CI
LCD quality	Each interactive pen display LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display. Wacom does not allow any pixel to be always white or always black. A small number of pixels (4 or less) are allowed to show a wrong color for some parts of the color spectrum. This does not mean the display is defective.

TABLET, DTU-2231

Specification	Value
Reading technology	Electromagnetic resonance method
Active area	476.6 x 268.1 mm (18.78 x 10.56 in)
Resolution	0.01 mm/point (2540 lpi)
Accuracy	±0.5 mm (±0.02 in), center
Edge area	1 (20 mm (0.79 in) wide from edge of display area) to be ±2.0 mm (±0.079 in) Edge area 2 (3 mm (0.12 in) wide from edge of display area) to be ±4.0 mm (±0.158 in)
Reading height	5 mm (0.2 in)
Maximum report rate	133 points/sec.
Pressure levels	512 levels
Communication interface	USB

POWER ADAPTER, DTU-2231

Specification	Value
Input voltage	100 to 240 VAC, 50/60 Hz
Output voltage	12 VDC, 5.0 A (max)

What are the specifications of the DTU-1631 interactive pen display?

GENERAL SPECIFICATIONS, DTU-1631

Specification	Value
Dimensions (W x D x H)	420.0 x 283.0 x 49.0 mm (16.5 x 11.2 x 1.9 in), excluding stand
Weight	4.3 kg (9.5 lb), including stand
Input voltage	12 VDC
Power consumption, with AC adapter	29W (max.), 2W or less in sleep mode, 1W or less in off mode
Power management	VESA DPMS
Compatibility	Windows: 7, Vista, XP (32 and 64 bit) Macintosh: OS X, v10.4 or later
Cover plate	Tempered glass with AR film (backside)
Cables	DVI-I to DVI-D, DVI-I to RGB, USB
USB hub	Integrated, USB v2.0 powered hub with two external ports, 500 mA per port
Operating temperature and humidity	5° to 35° C, 20 to 80% RH (non-condensing)
Storage temperature and humidity	-10° to 60° C, 20 to 90% RH (non-condensing) (maximum storage humidity is 38% at a temperature of 60° C, and maximum storage temperature is 42° C at a humidity of 90%)
Certification and compliance	FCC Part 15 Subpart B (class B) & C, CE, VCCI Class B, C-tick, BSMI, KCC, CCC, GOST-R, CB, The European Union RoHS Directive 2002/95/EC, Chinese RoHS, Korean RoHS

What is the screen size of the DTU-1631?

15.6 inch, 346.23 x 195.54 mm (13.64 x 7.70 in)

What is the aspect ratio of the DTU-1631?

16:9

How many pixels does the DTU-1631 have?

1366 x 768

What is the input video connector?

DVI-I (29 pin)

What are the input video signals?

Digital: DVI 1.0 compliance / Analog RGB

What is the output video connector?

DVI-I (29 pin)

What are the output video signals?

Digital: DVI 1.0 compliance / Analog RGB

What are the resolutions in pixels?

1366 x 768, 1280 x 768, 1024 x 768, 1024 x 720, 800 x 600, 640 x 480 (all values at 60 Hz)

What is the white luminance uniformity?

80% (typ.)

What is the pixel pitch?

0.252 (H) x 0.252 (V) mm (0.010 (H) x 0.010 (V) in)

What are the viewing angles @ CR10:1 (horizontal/vertical)?

90(45/45) / 65(20/45), typ.

How many display colors are there?

16.7 million

What is the contrast ratio?

400:1 (typ.)

What is the response time (Tr+Tf)?

8 ms typ.

What is the luminance (brightness)?

255 cd/m2 (typ.)

What are the OSD manual controls?

Brightness, contrast, pitch, phase, vertical position, horizontal position, transparency, auto-adjust, language, backlight, menu position, reset, scaling, color temperature (9300K/6500K/5000K/Direct/Custom)

What is the Plug and Play?

DDC 2B, DDC/CI

Is each LCD panel produced under very stringent quality standards?

Yes. Production techniques cannot guarantee an absolutely perfect TFT display.

Does Wacom allow any pixel to be always white or always black?

Wacom does not allow any pixel to be always white or always black.

Are a small number of pixels allowed to show a wrong color for some parts of the color spectrum?

Yes, a small number of pixels are allowed to show a wrong color for some parts of the color spectrum.

Does this mean the display is defective?

No.

What is the reading technology?

Electro-magnetic resonance technology

What is the active area?

346.2 x 195.5 mm (13.64 x 7.70 in)

What is the resolution?

0.01 mm/point (2540 lpi)

What is the accuracy?

±0.5 mm (±0.02 in), center Edge area 1 (20 mm (0.788 in) wide from edge of display area) to be ±2.0 mm (±0.079 in) Edge area 2 (3 mm (0.118 in) wide from edge of display area) to be ±4.0 mm (±0.158 in)

What is the reading height?

5 mm (0.2 in) or more, center

What is the report rate?

133 points/sec.

What is the pen tilt range?

40 degrees from vertical, except for corners

How many pressure levels are there?

512 levels

What is the communication interface?

USB

What is the input voltage?

100 to 240 VAC, 50/60 Hz

What is the output voltage?

12 VDC, 3.5 A (max)

What is the pen tip travel?

0.2 mm (0.008 in), approximately

What is the eraser tip travel?

0.2 mm (0.008 in), approximately

What are the physical dimensions (L x D)?

147.5 x 12.5 mm (5.81 x 0.49 in)

What is the weight?

12 g (0.42 oz), approximately

What is the side switch type?

Rocker switch

Where can I learn more about my interactive pen display and how to take full advantage of the many pen and digital inking features in Microsoft Windows 7 and Vista?

Visit the Wacom website for your region.

Where can I purchase parts and accessories?

Refer to the Wacom pen display Read Me file and see who to call for your region.

Where can I purchase parts and accessories in the USA or Canada?

Call 1.888.884.1870 (toll-free) or visit Wacom’s website at http://www.WacomDirect.com (USA only).

Where can I purchase parts and accessories in Europe?

Call +49 (0)180.500.03.75 or send an email to spareparts@wacom.eu. Or, visit http://shop.wacom.eu. You can also contact your local dealer, distributor, or technical support using the appropriate number for your region.

Where can I purchase parts and accessories in Australia, Singapore, Taiwan, and Korea?

Visit http://www.BuyWacom.com.au, http://www.BuyWacom.com.sg, http://www.BuyWacom.com.tw and http://www.BuyWacom.co.kr, respectively.

Where can I purchase parts and accessories in other countries?

Contact your local dealer or distributor.

Are all parts and accessories available in all regions?

No, not all parts and accessories may be available in all regions.

Where can I find a list of available parts and accessories?

Visit the Wacom website for your region:

• USA, Canada, Central and South America http://www.wacom.com/productinfo
• Europe, Middle East, and Africa http://www.wacom.eu
• Japan http://tablet.wacom.co.jp
• Asia Pacific (English) http://www.wacom-asia.com
• China (Simplified Chinese) http://www.wacom.com.cn
• Korea http://www.wacomkorea.com
• Taiwan http://www.wacom.com.tw
• Thailand http://www.wacom-thai.com

Does the equipment described in this manual generate, use, and can radiate radio-frequency energy?

Yes.

What might happen if the equipment is not installed and used properly – that is, in strict accordance with applicable instructions?

It may cause interference with radio and television reception.

What does Part 15 of the FCC Rules say about this device?

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.

Has this equipment been tested and found to comply with the limits for a Class B digital device?

Yes, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

What might happen if this equipment is not installed and used in accordance with the instructions?

It may cause harmful interference to radio communications.

Is there a guarantee that interference will not occur in a particular installation?

No.

How can you determine whether the equipment is causing interference?

Power it off. If the interference stops, it was probably caused by the equipment.

If the equipment does cause interference to radio or television reception, how can I correct the interference?

You may be able to correct the interference by using one or more of the following measures:

• Rotate the television or radio antenna until the interference stops.
• Move the equipment farther away from the television or radio.
• Plug the equipment and computer into an outlet that is on a different circuit from the television or radio.
• If necessary, consult your Wacom dealer or an experienced radio/television technician for help.

What could happen if changes or modifications to this product are made that are not authorized by Wacom?

Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your authority to operate the product.

What does Industry Canada, Class B say about this device?

“This Class (B) digital apparatus complies with Canadian ICES-003” “Cet appareil numérique de la classe (B) est conforme à la norme NMB-003 du Canada.”

What harmonized European Norms have the interactive pen display, models DTU-2231 and DTU-1631 been tested and found to comply with?

• IEC 60950-1:2005 (2nd Edition)
• EN 60950-1:2006 + A11:2009
• EN 55022: 2006+A1:2007
• EN 61000-3-2: 2006
• EN 61000-3-3: 1995+A1:2001+A2:2005
• EN 55024: 1998+A1:2001+A2:2003
  • IEC61000-4-2: 2008
  • IEC61000-4-3: 2008
  • IEC61000-4-4:2004+Corr.1:2006+Corr.2:2007
  • IEC61000-4-5: 2005
  • IEC61000-4-6: 2008
  • IEC61000-4-8: 2001
  • IEC61000-4-11: 2004

What does Wacom declare based on the results of the tests that the device conforms to the EMC Directive 2004/108/EC?

Based on the results of these tests, Wacom declares that the above-mentioned device conforms to the EMC Directive 2004/108/EC.

How must the device be installed and operated?

The device must be installed and operated always in strict accordance to the instructions given in this manual.

What will happen if any changes or modifications are made to the products that were not specially authorized by Wacom?

Any changes or modifications to this product that were not specially authorized by Wacom will invalidate this declaration.

What does COMMISSION REGULATION (EC) No 1275/2008 of 17 December 2008 say?

Implementing Directive 2005/32/EC of the European Parliament and of the Council with regard to eco-design requirements for standby and off-mode electric power consumption of electrical and electronic household and office equipment.

How can I ensure the safe usage of my product?

Be sure to follow all instructions, cautions, and warnings found within this manual.

What could happen if I fail to follow the instructions, cautions, and warnings?

Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.

What do the following symbols indicate?

• Warning – This symbol indicates an item that, if disregarded, may lead to loss of human life or serious injury.

• Caution – This symbol indicates an item that, if disregarded, may lead to human injury or damage to personal property.

What should you do whenever engaging in a described action?

Exercise due care and diligence.

Where is the interactive pen display solely applicable?

The interactive pen display is solely applicable in normal office environments but may be used also as center consoles in climate-controlled environments.

Where was the product tested by Wacom for usage?

The product was tested by Wacom for the usage in a normal office environment only and there was no particular inspection with regards to its compatibility in medical and military application areas.

Is the interactive pen display waterproofed or explosion-resistant?

No, the interactive pen display is neither waterproofed nor explosion-resistant.

What does the interactive pen display serve and can be used as?

It serves and can be used solely as a passive display and input device.

Can information on the functionality and possible malfunctions of the interactive pen display be supplied in all applications that are not designated for its sole usage?

No, in all applications that are not designated for its sole usage, no information on the functionality and possible malfunctions of the interactive pen display can be supplied due to inadequate execution of tests.

Is the adoption of the interactive pen display in other application areas than normal office environments at the user’s risk?

Yes.

Where should you not use or store the pen display?

Do not use or store the pen display where:

• Temperature changes are severe or exceed specifications (e.g., outdoors or inside a vehicle).
• The pen display and pen are exposed to direct sunlight or heat from an appliance, or are exposed to water or any other kind of liquid.

Can I use the pen display in a dusty environment?

No, do not use the pen display in a dusty environment; this may damage the unit.

What type of power adapter should I use with my interactive pen display?

Only use a power adapter specified for use with your interactive pen display.

What will happen if I use a different type of power adapter?

If a different type of power adapter is used, the pen display will not work properly or may be damaged. Using a different type of power adapter also has the potential to result in fire. Use of a different power adapter will void your warranty.

What type of power source should I use when applying power to the pen display?

Be sure to use a grounded power source when applying power to the pen display.

When should I not connect or disconnect the video or power cables?

Do not connect or disconnect the video or power cables while the pen display or your computer are turned on.

What might happen if I connect or disconnect the video or power cables while the pen display or my computer are turned on?

This may damage the display or computer video card. In this case, Wacom shall have no responsibility to repair or replace the product.

What type of video card is this product for use with?

This product is for use with a DVI or VGA video card.

What may happen if I use an inappropriate video card?

Using an inappropriate video card may damage the pen display.

Should I block the rear panel ventilation holes?

No, do not block the rear panel ventilation holes.

What might happen if I block the rear panel ventilation holes?

This may overheat and damage the unit.

What should I do when not using the pen display for long periods of time?

Unplug the power adapter from the AC outlet.

Should I open or disassemble the interactive pen display?

No. There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product.

What should I do if the LCD screen has been damaged?

DO NOT touch any liquid that may be leaking from it. This liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with running water for at least 15 minutes or more. If contact is made with the eyes or mouth, also consult a physician.

What do the lamps inside this product contain?

Mercury (Hg)

How should the lamps inside this product be disposed of?

They must be recycled or disposed of according to local, state, or federal laws.

What does the pen display have a backlight that contains mercury (Hg)?

The pen display has a backlight which contains mercury (Hg).

How should this unit be disposed of?

Be sure to dispose of it properly, and to manage any disposal of this unit in accordance with your local ordinances and laws.

What should I do to prevent children from swallowing the pen tip or side switch?

Prevent children from swallowing the pen tip or side switch. The pen tip or side switch may accidentally be pulled out if children are biting on them.

Can I disassemble the pen?

No. This may cause the device to malfunction. In this case, Wacom shall have no responsibility to repair or replace the product.

Can I scratch the display screen?

No. Avoid placing sharp objects on the display screen surface.

What should I be careful of when adjusting the tilt angle of the pen display?

Be careful to avoid catching your finger in the gap of the movable portion of the stand.

Can I lift the pen display by the stand?

No. This may damage the stand mechanism. When lifting or moving the pen display, always do so by grasping the main body casing.

Should I avoid intensive shock or vibration to the pen display or the pen?

Yes. Hitting or dropping the pen display may damage the display screen or other components.

Can I put heavy articles on the pen display or push against it with a strong force?

No. This may damage the display screen or bend the stand.

What could happen if I place heavy articles on the pen display cabling, repeatedly bend the cables sharply, or apply heavy stress to the cable connectors?

This may damage the unit or cabling.

What could happen if my pen display has a coated surface and I use a worn nib that is sharp or angular?

A worn nib that is sharp or angular may cause damage. Replace the pen tip if necessary.

Can I use any organic solvent (e.g., alcohol) or even mild detergent to clean the display screen?

No. Use of these cleaners can damage the display screen. Please note that damage of this kind is not covered by the manufacturer’s warranty.

How do I clean the display screen?

Use an anti-static cloth or a slightly damp cloth. When cleaning, apply only a light amount of pressure to the display screen and do not make the surface wet.

How do I clean the pen display casing or pen?

Use a soft cloth with mild detergent (such as dishwashing liquid) diluted with water.

Can I expose the pen display to high voltage electrostatic discharges or to a build-up of an electrostatic charge on the LCD screen?

No. This may result in a temporary discoloration and blotching of the display. If discolorations occur, leave the display on and the discolorations should disappear within a few hours.

What should I do with this product when replacing it with a newer product or when it has outlived its useful life?

You are urged to recycle this product when replacing it with a newer product or when it has outlived its useful life by bringing it to an appropriate collection point for recyclable materials in your community or region. By doing this, you can help improve the environment of your community as well as minimize the potential negative effects created should any hazardous substance that may possibly be present within waste material reach the environment during the disposal process.

What are users within the European Union required to do with Waste Electrical and Electronic Equipment (WEEE)?

Users are required not to dispose of Waste Electrical and Electronic Equipment (WEEE) as unsorted municipal waste, according to the Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003, or the corresponding local laws of the Member States. Products for which this is applicable will be marked with the WEEE symbol shown at the beginning of this note unless this is not feasible because of the size or the function of the product. Wacom products are subject to the Directive 2002/96/EC and therefore you should always collect them separately and bring them to the appropriate collection point in your community or region.

What European Union RoHS Directive does the Wacom pen display products comply with?

The European Union RoHS Directive 2002/95/EC (RoHS Directive).

What does Wacom warrant about the product?

Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items such as the pen nibs, to be free from defects in materials and workmanship under normal use and service for a period of two (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt and registration with Wacom within 30 days of purchase.

What is the warranty on the Software?

The Software is licensed “as is”. Wacom makes no warranty with respect to its quality or performance. Wacom cannot guarantee you uninterrupted service or the correction of any errors.

What should you do upon discovery of a defect in the product, except in the Software, within the Warranty Period?

You should contact Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return Merchandise Authorization) number and instructions for shipping the product to a service location designated by Wacom. You should send the product, shipping charges prepaid, to the designated service location, accompanied by the return authorization number, your name, address and telephone number, proof of purchase date, and a description of the defect. Wacom will pay for return shipping by United Parcel Service or by an equivalent service as chosen by Wacom.

What is Wacom’s sole obligation and entire liability under this warranty?

Wacom’s sole obligation and entire liability under this warranty shall be, at Wacom’s option, either the repair or replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period; provided, however, that you are responsible for (i) the cost of transportation of the product to the designated service location and (ii) any loss or damage to the product resulting from such transportation.

In what situations shall Wacom have no responsibility to repair or replace the product?

Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other than in accordance with Wacom’s storage instructions.

Are any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with the sale of the product, to be construed as an express warranty that the product will conform or comply with your requirements?

No.

Are there any other warranties made by Wacom on this product except for the limited warranty described above?

No. No oral or written information or advice given by Wacom, its dealers, distributors, agents, or employees shall create a warranty or in any way increase the scope of this warranty, and you may not rely on any such information or advice. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

What does Wacom limit the duration of any legally implied warranties including implied warranties of merchantability or fitness for a particular purpose to?

The duration of Wacom’s express warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Who is liable for any direct, consequential, or incidental damages (including damages for loss of business profits, business interruption, loss of business information and the like) arising out of the use of or inability to use such a product?

Neither Wacom nor anyone else who has been involved in the creation, production, or delivery of this product shall be liable for any direct, consequential, or incidental damages (including damages for loss of business profits, business interruption, loss of business information and the like) arising out of the use of or inability to use such product, even if Wacom has been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

What is Wacom’s liability for any damages to you or any party limited to in the event that any of the above limitations are held unenforceable?

Wacom’s liability for any damages to you or any party shall not exceed the purchase price you paid, regardless of the form of any claim.

What governs this Limited Warranty?

This Limited Warranty is governed by the laws of the United States of America and the state of Washington.

Where is this Limited Warranty valid for and only applies to products purchased and used?

Inside the United States (and its territories or possessions) and Canada.

Who should I contact to obtain Warranty service within the U.S. or Canada?

Wacom Customer Care Center Phone: 1.360.896.9833 Email Inquiry form: http://www.wacom.com/productsupport/email.cfm

What is the warranty period for products purchased or used outside of the United States and Canada?

One (1) year from the date of original purchase.

Who should you contact upon discovery of a defect in the product, except in the Software, within the Warranty Period for products purchased or used outside of the United States and Canada?

Your local dealer or distributor.

Who is responsible for all transportation costs including duties and taxes to and from the Wacom repair center if an authorized Wacom repair center is not available in your local country?

You are.

Do the terms of the warranty as set forth above apply to such sales in all other respects?

Yes.

Where can I find detailed Asia Pacific Limited Warranty policy and product registration?

Online at http://www.wacom-asia.com

Who should I contact to obtain technical support or Warranty service within Southeast Asia, Oceania, and Taiwan?

The Wacom Customer Support Service. Phone numbers can be found here: http://www.wacom-asia.com/support/contact

Who should I contact in writing if I have any questions about this Agreement, or if I desire to contact Wacom for any reason?

IN NORTH AND SOUTH AMERICA CONTACT:

Wacom Technology Corporation 1311 SE Cardinal Court Vancouver, Washington 98683 U.S.A.

IN JAPAN CONTACT:

Wacom Co., Ltd. 2-510-1 Toyonodai Otone-Machi, Kitasaitama-Gun Saitama, 349-1148 Japan

IN ASIA PACIFIC CONTACT:

Wacom Co., Ltd. Asia Pacific Office Harmony Tower 18F, 1-32-2 Hon-Cho, Nakano-Ku, Tokyo 164-0012 Japan

IN MAINLAND CHINA (EXCEPT HONG KONG) CONTACT:

Wacom China Corporation Unit 2807, 28th Floor, SK Tower No 6 Jia, Jianguomenwai Avenue, Beijing, 100022, China E-mail: support@wacom.com.cn

What is covered in the scope of delivery of this product?

The scope of delivery of this product covers copyright-protected computer programs (“software”) which are the inalienable intellectual property of WACOM Europe GmbH (“WACOM”). This software is an integral component of the product and is also held on the associated data carrier. The software of WACOM and the associated rights of use are not included with the purchase of this product from your retailer.

What rights does WACOM grant to the user?

WACOM grants you—the user—the right to use the software exclusively in accordance with the conditions stipulated in this licence agreement.

What are the conditions for using the software?

WACOM issues the user with a personal, non-exclusive licence to use the software solely in connection with this product and for the correct operation of the product. This licence may only be assigned to a third party in connection with this product.

What is included in the use of this software?

Use of this software includes the creation of permanent or temporary copies of the software by means of loading, displaying, exporting, transferring or saving, for the purposes of exporting the commands and the data they contain or for observing, researching or testing the software functions.

Can the customer license the software to a third party?

The customer may not license the software to a third party, lease, lend or in any other way provide access to the software.

Can the customer copy, change, transfer, or edit the software?

The customer may not copy, change, transfer or edit the software without prior written agreement from WACOM. The only exceptions to this are necessary procedures for creating a back-up copy and the scenarios outlined in section 2.

Can the customer carry out any “reverse engineering”, decompile or depacketise the software?

The customer may not carry out any “reverse engineering”, decompile or depacketise the software, or try by any other means to discover the source code of the software. This restriction shall continue to apply after the termination of this agreement.

What will WACOM provide the customer with if the software contains interfaces to other programs that are not supported by WACOM?

If the software contains interfaces to other programs that are not supported by WACOM, WACOM shall provide the customer with the necessary information on request, as long as the customer can prove his right to use the software and agrees to bear the copying and postage costs.

What is the warranty period for the product hardware?

WACOM guarantees to you, as the initial purchaser, that the product hardware, when used as intended, will remain free from material defects and processing errors for a warranty period of TWO (2) YEARS and Cintiq products shall be guaranteed for a warranty period of THREE (3) YEARS, commencing from the purchase date and provided that the product was unused at the time of purchase.

What is exempt from the warranty?

Defects in wear parts (e.g. pen tips) resulting from normal wear and tear are exempt from the warranty.

What is the warranty period for the data carriers delivered with the product?

Furthermore, WACOM guarantees that the data carriers delivered with the product are free from material defects and processing errors for a period of SIX (6) MONTHS from the date of purchase.

What must be done if the product, excluding any software, is discovered to be faulty?

If the product—excluding any software—is discovered to be faulty it must be returned immediately to the place of purchase in its original packaging within the warranty period together with your name, address and telephone number, a description of the problem and a copy of the original receipt.

Who is liable for any possible damage or loss of the product during transit?

The customer shall be liable for any possible damage or loss of the product during transit for this purpose.

What are the provisions of the warranty?

Under the provisions of this warranty, WACOM only undertakes to repair or replace the faulty product or parts at its own discretion, in cases where defects are proven and the product is sent within the warranty period.

When is WACOM not obligated to repair or replace the product?

WACOM is not obligated to repair or replace the product if: (a) the damage to the product results from any accident, misuse, improper use, negligence or unauthorised alteration or repair; (b) the product was not handled or stored according to the instructions provided by WACOM; © the damage resulted from normal wear and tear; or (d) the serial number affixed by WACOM has been removed or rendered unintelligible.

What happens if a claim made under this warranty is checked and it emerges that it is outside the permitted time period or is not covered by the warranty or that the product is not faulty?

If, when a claim made under this warranty is checked, it emerges that it is outside the permitted time period or is not covered by the warranty or that the product is not faulty, the costs of any checks or repairs must be borne by the customer.

What is the active area?

The area of the pen display where your pen is detected.

What are application-specific settings?

Pen display tool and tablet settings that have been customized for individual applications. The Wacom Tablet control panel enables you to customize the pen to behave uniquely in different applications. Your application-specific settings are in effect whenever you use the application.

What is the aspect?

The ratio between the vertical and horizontal dimension of the active area on the pen display.

What is the click force?

The amount of force you must apply to the tip of your pen for a click to occur.

What is double-click assist?

A function of the Wacom Tablet control panel that makes it easier to double-click by setting the size of the double-click distance.

What is the double-click distance?

The maximum distance (in screen pixels) that the cursor can move between clicks and still be accepted as a double-click. Increasing the double-click distance makes double-clicking easier, but may cause a delay in brush strokes in some graphics applications.

What is the double-click speed?

The maximum time that can pass between clicks and still be accepted as a double-click.

What is an eraser-aware application?

A software application that has built-in support for the pen eraser. These applications take advantage of the eraser in different ways, depending on what makes sense for the application.

What is a journal?

A Microsoft Windows application that electronically simulates a physical journal pad, but with the advantages of digital note taking. For example, you can create quick sketches and jot handwritten notes that can be converted to text and sent on to colleagues for digital mark-up. Journal includes a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser end of your Wacom pen. Additionally, your handwritten content is searchable within Journal.

What is a modifier?

Modifier keys include SHIFT, ALT, and CTRL for Windows, or SHIFT, CONTROL, COMMAND, and OPTION for Macintosh. You can customize your pen functions to simulate a modifier key.

What is mouse acceleration?

A setting that allows you to adjust the screen cursor acceleration when using mouse mode.

What is mouse mode?

A method for positioning the screen cursor. When you place the pen on the pen display, you can move the screen cursor with a “pick up and slide” motion similar to using a traditional mouse. This is known as relative positioning.

What is mouse speed?

A setting that allows you to adjust the speed at which your screen cursor moves when using mouse mode.

What is a nib?

The replaceable pen tip.

What is pen mode?

A method of positioning the screen cursor. Wherever you place your pen on the interactive pen display, the screen cursor will jump to the corresponding point on the screen. This is known as absolute positioning, and is the default setting for the pen. Also, pen mode allows you to quickly position the screen cursor without having to first find it and then move it across the desktop.

What is a pixel?

The smallest unit of measure on your display screen.

What is pressure sensitive?

A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied. This is used to create natural-looking pen, brush, and eraser strokes in applications that are pressure sensitive.

What is a pressure-sensitive application?

Any application that supports pressure-sensitive input.

What is proximity?

The height above the pen display active area where the pen is detected.

What is the Radial Menu?

A hierarchical menu (in radial format). Each level of the menu consists of eight menu slices which may contain various features and options to choose from. You can customize the buttons of your pen to display this menu.

What is the screen cursor?

The pointer on the display screen. Screen cursors come in different shapes (such as an I-beam, arrow, or box), depending on which application you are running.

What is the Tablet PC Input Panel (TIP)?

The Microsoft Windows Tablet PC Input Panel enables you to use your Wacom pen to create handwritten notes or work with an on-screen keyboard. The Input Panel dynamically converts your handwriting to text. The information you create can then be inserted into other documents, spreadsheets, or illustrations.

What is USB?

Universal Serial Bus. A hardware interface standard for connecting computer peripheral devices. USB ports support hot-plugging, which allows you to connect or disconnect a USB device without turning off your computer.

What is Wintab?

An interface standard used by Windows applications for receiving tablet information. The pen display supports all Wintab-compatible applications under Windows.

How do you adjust application-specific settings?

You can change, create, or remove application-specific settings.

What can you adjust with the pen?

You can adjust the eraser feel and double-click. You can also change the advanced tip pressure setting for the pen.

What can you do with the pen?

You can use the pen for clicking, dragging, erasing, and using the side switch.

What can you adjust with the pen display?

You can adjust the incline, pitch and phase of the pen display.

What can you customize with the pen display?

You can customize the Radial Menu for the pen display.

What can you test with the pen display?

You can test the pen and pen display.