SAMSUNG SM-A135F (01) PDF MANUAL

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How do I set the Side key?

Select an app or feature to launch by pressing the Side key twice. Launch the Settings app, tap Advanced features → Side key, and then select an option you want.

What are the functions of the soft buttons?

When you turn on the screen, the soft buttons will appear at the bottom of the screen.

Button	Function
Recents	Tap to open the list of recent apps.
Home	Tap to return to the Home screen. Tap and hold to launch the Google Assistant app.
Back	Tap to return to the previous screen.

How do I charge the battery?

Charge the battery before using it for the first time or when it has been unused for extended periods.

How do I charge the battery using wired charging?

Connect the USB cable to the USB power adaptor and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device.

How do I use quick charging?

Launch the Settings app, tap Battery and device care → Battery → More battery settings, and then activate the feature you want.

What are the quick charging features?

Fast charging: To use the fast charging feature, use a battery charger that supports Adaptive fast charging. You can charge the battery more quickly while the device or its screen is turned off.

How do I charge other devices using my device’s battery?

Use the USB cable to charge another mobile device with your device’s battery.

Connect your device and the other device using your device’s USB cable. A USB connector may be needed depending on the other device.
When charging starts, the battery charging icon will appear on the other device’s screen. The app selection pop-up window that appears on your device is for data transfer. Do not select an app from the pop-up window.

How do I reduce the battery consumption?

Your device provides various options that help you conserve battery power:

Optimise the device using the device care feature.
When you are not using the device, turn off the screen by pressing the Side key.
Activate power saving mode.
Close unnecessary apps.
Deactivate the Bluetooth feature when not in use.
Deactivate auto-syncing of apps that need to be synced.
Decrease the backlight time.
Decrease the screen brightness.

What are some battery charging tips and precautions?

Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.
If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
When using a charger, it is recommended to use an approved wired or wireless charger that guarantees the charging performance.
If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
The device can be used while it is charging, but it may take longer to fully charge the battery.
If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

How do I install the SIM or USIM card?

Insert the ejection pin into the hole next to the tray to loosen the tray.
Pull out the tray gently from the tray slot.
Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it.
Insert the tray back into the tray slot.

What are some precautions for installing the SIM or USIM card?

Use only a nano-SIM card.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
Fully insert the tray into the tray slot to prevent liquid from entering your device.

How do I use the SIM card manager (dual SIM models)?

Launch the Settings app and tap Connections → SIM card manager.

What are the features of the SIM card manager?

SIM cards: Activate the SIM card to use and customise the SIM card settings.
Preferred SIM card: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated.
Auto data switching: Set the device to use another SIM card for data services if the preferred SIM card cannot connect to the network.
More SIM card settings: Customise the call settings.

How do I install a memory card?

Insert the ejection pin into the hole next to the tray to loosen the tray.
Pull out the tray gently from the tray slot.
Place a memory card on the tray with the gold-coloured contacts facing downwards and gently press the memory card into the tray to secure it.
Insert the tray back into the tray slot.

What are some precautions when installing a memory card?

Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Use caution to insert the memory card right-side up.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
When you remove the tray from the device, the mobile data connection will be disabled.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
Fully insert the tray into the tray slot to prevent liquid from entering your device.
The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre.
Frequent writing and erasing of data shortens the lifespan of memory cards.
When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder.

How do I remove the memory card?

Before removing the memory card, first unmount it for safe removal.

Launch the Settings app and tap Battery and device care → Storage.
Swipe to the left to view the SD card page.
Tap → Unmount. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

How do I format the memory card?

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

Launch the Settings app and tap Battery and device care → Storage.
Swipe to the left to view the SD card page.
Tap → Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

How do I turn the device on?

Press and hold the Side key for a few seconds to turn on the device.

How do I turn the device off?

To turn off the device, press and hold the Side key. Alternatively, open the notification panel, swipe downwards, and then tap .
Tap Power off. To restart the device, tap Restart.

How do I force restart the device?

If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.

How do I activate emergency mode?

To activate emergency mode, press and hold the Side key, and then tap Emergency mode. Alternatively, open the notification panel, swipe downwards, and then tap → Emergency mode.

How do I deactivate emergency mode?

To deactivate emergency mode, tap → Turn off Emergency mode.

What are the steps for initial setup?

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

How do I use my Samsung account?

Launch the Settings app and tap Samsung account. Alternatively, launch the Settings app and tap Accounts and backup → Manage accounts → Add account → Samsung account.
If you already have a Samsung account, sign in to your Samsung account.
- If you want to sign in using your Google account, tap Sign in with Google.
- If you do not have a Samsung account, tap Create account.

How do I find my ID and reset my password?

If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

How do I sign out of my Samsung account?

When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device.

Launch the Settings app and tap Accounts and backup → Manage accounts.
Tap Samsung account → My profile and tap Sign out at the bottom of the screen.
Tap Sign out, enter your Samsung account password, and then tap OK.

How do I transfer data from my previous device using a USB cable?

Connect your device and the previous device using your device’s USB cable. A USB connector may be needed depending on the previous device.
When the app selection pop-up window appears, tap Smart Switch → Receive data.
In the previous device, tap Allow. If you do not have the app, download it from Galaxy Store or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear.
On your device, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

What are some precautions when transferring data using a USB cable?

Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.

How do I transfer data wirelessly?

On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store.
On your device, launch the Settings app and tap Accounts and backup → Bring data from old device.
Place the devices near each other.
On the previous device, tap Send data → Wireless.
On your device, tap Receive data, select your previous device’s operating system, and then tap Wireless.
On the previous device, tap Allow.
On your device, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

How do I back up and restore data using external storage?

Back up data from your previous device to external storage.
Insert or connect the external storage device to your device.
On your device, launch the Settings app and tap Accounts and backup → External storage transfer.
Select the backup date under Restore from SD card.
Select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

How do I transfer backup data from a computer?

On the computer, visit http://www.samsung.com/smartswitch to download Smart Switch.
On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
Connect your previous device to the computer using the device’s USB cable.
On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer.
Connect your device to the computer using the USB cable.
On the computer, follow the on-screen instructions to transfer data to your device.

How do I control the touchscreen?

Tapping: Tap the screen.
Tapping and holding: Tap and hold the screen for approximately 2 seconds.
Dragging: Tap and hold an item and drag it to the target position.
Double-tapping: Double-tap the screen.
Swiping: Swipe upwards, downwards, to the left, or to the right.
Spreading and pinching: Spread two fingers apart or pinch on the screen.

What are some precautions when using the touchscreen?

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

How do I hide the navigation bar?

View files or use apps on a wider screen by hiding the navigation bar.

Launch the Settings app, tap Display → Navigation bar, and then tap Swipe gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want.
If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hint switch to deactivate it.

What should I do when using the speakers?

When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.

What should I do to care for the camera lens?

Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.

What should I do if my device breaks?

If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.

What should I do if dust or foreign materials enter the microphone, speaker, or receiver?

If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its appearance may be affected.

When might connectivity problems and battery drain occur?

Connectivity problems and battery drain may occur in the following situations:

If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

What should I do to protect the touchscreen?

Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

How do you switch between the Home and Apps screens?

On the Home screen, swipe upwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button.

How do you add the Apps button to the Home screen?

On the Home screen, tap and hold an empty area, tap Settings, and then tap the Show Apps screen button on Home screen switch to activate it. The Apps button will be added at the bottom of the Home screen.

How do you edit the home screen?

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.

What are the editing options for the Home screen?

Adding panels: Swipe to the left, and then tap .
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
Deleting panels: Tap on the panel.
Wallpaper and style: Change the wallpaper settings for the Home screen and the locked screen.
Themes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme.
Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Select a widget and tap Add. The widget will be added on the Home screen.
Settings: Configure settings for the Home screen, such as the screen layout.

How do you display all apps on the Home screen?

On the Home screen, tap and hold an empty area, and then tap Settings → Home screen layout → Home screen only → Apply. You can now access all your apps by swiping to the left on the Home screen.

How do you launch Finder?

On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap .
Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.

How do you move items?

Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

How do you create folders?

On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.

How do you add more apps to a folder?

Tap on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder.

How do you move apps from a folder?

Tap and hold an app to drag it to a new location.

How do you delete a folder?

Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.

How do you unlock the screen?

Swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the screen.

How do you change the screen lock method?

To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

How do you set your device to perform a factory reset?

Launch the Settings app, tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to activate it.

What do the indicator icons mean?

Icon	Meaning
	No signal
	Signal strength
	Roaming (outside of normal service area)
	GPRS network connected
	EDGE network connected
	UMTS network connected
	HSDPA network connected
	HSPA+ network connected
/	LTE network connected
	Wi-Fi connected
	Bluetooth feature activated
	Location services being used
	Call in progress
	Missed call
	New text or multimedia message
	Alarm activated
/ /	Mute mode / Vibration mode
	Flight mode activated
	Error occurred or caution required
/ /	Battery charging / Battery power level

What are some things to note about the status bar?

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Some indicator icons appear only when you open the notification panel.
The indicator icons may appear differently depending on the service provider or model.

How do you capture a screen shot?

Capture a screenshot while using the device. Press the Side key and the Volume Down key simultaneously. You can view the captured screenshots in Gallery. It is not possible to capture a screenshot while using some apps and features.

What options are available on the toolbar after capturing a screenshot?

After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:

: Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
: Write or draw on the screenshot or crop a portion from the screenshot. You can view the cropped area in Gallery.
: Share the screenshot with others. If the options are not visible on the captured screen, launch the Settings app, tap Advanced features → Screenshots, and then tap the Screenshot toolbar switch to activate it.

How do you open the notification panel?

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

What functions can you use on the notification panel?

You can use the following functions on the notification panel:

View the notification details and perform various actions.
Clear all notifications.
Launch Settings.
Access the notification settings.
Quick setting buttons
Control media on your device and connected nearby devices.
Control connected nearby devices and SmartThings devices and scenes.

How do you use quick setting buttons?

Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To add more buttons, tap . Adjust the brightness of the display. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.

How do you control media playback?

Open the notification panel and tap Media output.
Tap the icons on the controller to control the playback.

How do you control nearby devices?

Open the notification panel and tap Device control. Nearby connected devices and SmartThings devices and scenes will appear.
Select a nearby device or a SmartThings device to control it, or select a scene to launch it.

What are the additional keyboard functions?

: Enter emojis, stickers, and more.
: Add an item from the clipboard.
: Change the keyboard mode.
: Enter text by voice.
: Change the keyboard settings.

What are the functions when you tap ?

Tap to use more keyboard functions:

: Search for content and enter it.
: Translate text and enter it.
: Share music links.
: Share video links.
: Enter emojis.
: Attach animated GIFs.
/ : Enter stickers.
: Change the keyboard size.
: Open the text editing panel.

How do you copy and paste?

Tap and hold over text.
Drag or to select the desired text, or tap Select all to select all text.
Tap Copy or Cut. The selected text is copied to the clipboard.
Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

How do you purchase and download apps from the Galaxy store?

Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.

How do you change the auto update settings for the Galaxy store?

Tap Menu → → Auto update apps, and then select an option.

How do you purchase and download apps from the Play store?

Launch the Play Store app. Browse apps by category or search for apps by keyword.

How do you change the auto update settings for the Play store?

Tap your account icon, tap Settings → Network preferences → Auto-update apps, and then select an option.

How do you uninstall or disable apps?

Tap and hold an app and select an option.

Uninstall: Uninstall downloaded apps.
Disable: Disable selected default apps that cannot be uninstalled from the device.

How do you enable apps?

Launch the Settings app, tap Apps → → Disabled → OK, select an app, and then tap Enable.

How do you view app permissions?

To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the app’s permissions list and change its permissions. To view or change app permission settings by permission category, launch the Settings app and tap Apps → → Permission manager. Select an item and select an app.

How do you make calls?

Launch the Phone app and tap Keypad.
Enter a phone number.
Tap to make a voice call, or tap or to make a video call.

How do you make calls from call logs or the contacts list?

Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.

How do you activate the swipe to call or text feature?

Tap → Settings → Other call settings, and then tap the Swipe to call or text switch to activate it.

How do you set a number to speed dial?

To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number.

How do you make a call using speed dial?

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3.

How do you make an international call?

Launch the Phone app and tap Keypad.
Tap and hold 0 until the + sign appears.
Enter the country code, area code, and phone number, and then tap .

How do you answer a call?

When a call comes in, drag outside the large circle.

How do you reject a call?

When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.

How do you create rejection messages?

Launch the Phone app, tap → Settings → Quick decline messages, enter a message, and then tap .

How do you block phone numbers?

Launch the Phone app and tap → Settings → Block numbers.
Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then tap .

How do you block incoming calls from people that do not show their caller ID?

Tap the Block unknown/private numbers switch to activate the feature.

What are the call options during a call?

Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
Hold call: Hold a call.
Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears.
Mute: Turn off the microphone so that the other party cannot hear you.
Keypad / Hide: Open or close the keypad.
: End the current call.
Camera: During a video call, turn off the camera so that the other party cannot see you.
Switch: During a video call, switch between the front and rear cameras.

How do you create a new contact?

Launch the Contacts app and tap .
Select a storage location.
Enter contact information and tap Save.

How do you import contacts?

Launch the Contacts app and tap → Manage contacts → Import or export contacts → Import.
Follow the on-screen instructions to import contacts.

How do you sync contacts with your web accounts?

Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
Tap Sync account and tap the Contacts switch to activate it.

How do you search for contacts?

Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions:

: Make a voice call.
/ : Make a video call.
: Compose a message.
: Compose an email.

How do you delete contacts?

Launch the Contacts app and tap → Delete contacts.
Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.

How do you share contacts?

Launch the Contacts app and tap → Share contacts.
Select contacts and tap Share.
Select a sharing method.

How do you create groups?

Launch the Contacts app and tap → Groups → Create group.
Follow the on-screen instructions to create a group.

How do you merge duplicate contacts?

Launch the Contacts app and tap → Manage contacts → Merge contacts.
Tick contacts and tap Merge.

How do you send messages?

Launch the Messages app and tap .
Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty.
Tap to send the message.

How do you view messages?

Launch the Messages app and tap Conversations.
On the messages list, select a contact or a phone number.

What are actions you can take on a message?

To reply to the message, tap the message input field, enter a message, and then tap .
To adjust the font size, spread two fingers apart or pinch on the screen.

How do you sort messages?

Launch the Messages app and tap Conversations → .

How do you activate the conversation categories feature?

Tap → Settings and tap the Conversation categories switch to activate it.

How do you delete messages?

Tap and hold a message to delete, then tap Delete.

How do you change the message settings?

Launch the Messages app, tap → Settings. You can block unwanted messages, change notification settings, and more.

How do you browse the internet?

Launch the Internet app.
Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field.

How do you use secret mode?

Tap → Turn on Secret mode.
Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for secret mode. In secret mode, the device will change the colour of the toolbars. To deactivate secret mode, tap → Turn off Secret mode.

How do you take pictures?

Launch the Camera app. You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen.
Tap the image on the preview screen where the camera should focus. To adjust the brightness of pictures, drag the adjustment bar that appears above or below the circular frame.
Tap to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.

What are some things to note about launching the camera app from the lock screen?

Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set.
The camera automatically shuts off when unused.
Some methods may not be available depending on the service provider or model.

What are some things to note about taking pictures?

The preview screen may vary depending on the shooting mode and which camera is being used.
The focus may not be clear if the subject is close. Take pictures or videos from a good distance.
If pictures you take appear blurry, clean the camera lens and try again.
Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle pictures or videos and does not indicate device performance problems.
The maximum capacity for recording a video may vary depending on the resolution.
The camera may fog up or form condensation if the device is exposed to sudden changes in air temperature, due to the difference in temperature outside and inside the camera cover. Try to avoid such conditions when planning to use the camera. If fogging does occur, allow the camera to dry naturally at room temperature before taking pictures or recording videos, otherwise results may look blurry.

How do you zoom in or out?

Select .5/1/2 or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out.

What are the different zoom options?

.5: The Ultra wide camera lets you take wide-angle pictures or record wide-angle videos of things like landscapes.
1: The wide-angle camera lets you take basic pictures or record normal videos.
2: The telephoto camera lets you take pictures or record videos by enlarging the subject.

How do you lock the focus (AF) and exposure (AE)?

You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a picture.

How do you use the camera button?

Tap and hold the camera button to record a video.
To take burst shots, swipe the camera button to the edge of the screen and hold it.
If you add another camera button, you can move it anywhere on the screen and take pictures more conveniently. On the preview screen, tap → Shooting methods and tap the Floating Shutter button switch to activate it.

What are the options on the camera preview screen?

On the preview screen, use the following options:

: Activate or deactivate the flash.
: Select the length of the delay before the camera automatically takes a picture.
: Select an aspect ratio and resolution for pictures.

How do you select an aspect ratio for videos?

Select an aspect ratio for videos in the camera settings.

How do you select a resolution for videos?

Select a resolution for videos in the camera settings.

How do you apply a filter effect or beauty effects to videos?

Apply a filter effect or beauty effects in the camera settings.

How do you select a metering method?

Select a metering method in the camera settings. This determines how light values are calculated. Centre-weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. Matrix metering averages the entire scene.

How do you use FOOD mode?

In FOOD mode, focus on a subject inside the circular frame and blur the image outside the frame.

How do you adjust the colour tone in FOOD mode?

In FOOD mode, adjust the colour tone.

How do you take a picture in photo mode?

On the shooting modes list, tap PHOTO and tap to take a picture.

How do you take high-resolution pictures?

In the shooting options, tap → and take a picture.

How do you take selfies?

On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap .
Tap to take a picture.

How do you apply filter and beauty effects to pictures?

On the preview screen, tap .
Select effects and take a picture.

How do you record a video in video mode?

On the shooting modes list, tap VIDEO and tap to record a video. To capture an image from the video while recording, tap .
Tap to stop recording the video.

How do you take a picture in portrait mode?

On the shooting modes list, tap PORTRAIT.
Drag the background blur adjustment bar to adjust the blur level.
When Ready appears on the preview screen, tap to take a picture.

What are the best conditions to use the portrait mode?

Use this feature in a place that has sufficient light.

When might the background blur not be applied properly in portrait mode?

The background blur may not be applied properly in the following conditions:

The device or the subject is moving.
The subject is thin or transparent.
The subject has a similar colour to the background.
The subject or background is plain.

How do you take a picture in pro mode?

On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a picture.

What are the available options in pro mode?

ISO: Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in pictures.
EV: Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure.
WB: Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature.

How do you separate the focus area and the exposure area in pro mode?

Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area.

How do you take a picture using panorama mode?

On the shooting modes list, tap MORE → PANORAMA.
Tap and move the device slowly in one direction. Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking pictures.
Tap to stop taking pictures.

What kind of background should you avoid when taking a panorama picture?

Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain wall.

How do you take a picture in food mode?

On the shooting modes list, tap MORE → FOOD.
Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame.
Tap and drag the adjustment bar to adjust the colour tone.
Tap to take a picture.

How do you take a picture in macro mode?

On the shooting modes list, tap MORE → MACRO.

How do you capture pictures or videos with various stickers?

On the shooting modes list, tap MORE → DECO PIC.

How do you customize camera settings?

On the preview screen, tap .

What are the picture options you can customize?

Swipe Shutter button to: Select an action to perform when you swipe the camera button to the edge of the screen and hold it.
High efficiency pictures: Take pictures in the High Efficiency Image Format (HEIF).

What are the selfie options you can customize?

Save selfies as previewed: Set the device to save pictures as they appear on the preview screen when taken with the front camera without flipping them.

What are the video options you can customize?

Reduce file size: You can record videos in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the device’s memory.

What are the limitations of HEVC format videos?

You may not be able to play the HEVC videos on other devices or share them online.

What are the general camera options you can customize?

Auto HDR: Take pictures with rich colours and reproduce details even in bright and dark areas.
Grid lines: Display viewfinder guides to help composition when selecting subjects.
Location tags: Attach a GPS location tag to the picture.
Shooting methods: Select additional shooting methods for taking a picture or recording a video.
Settings to keep: Keep the last settings you used, such as the shooting mode, when you launch the camera.
Storage location: Select the memory location for storage. This feature will appear when you insert a memory card.
Watermark: Add a watermark in the bottom left corner when taking pictures.

When does the GPS signal decrease?

GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.

When might your picture’s location appear on the internet?

Your location may appear on your pictures when you upload them to the Internet. To avoid this, deactivate the location tag setting.

What are the privacy options you can customize?

Privacy Notice: View the privacy notice.
Permissions: View the permissions required to use the Camera app.
Reset settings: Reset the camera settings.
About Camera: View the Camera app version and legal information.
Contact us: Ask questions or view frequently asked questions.

How do you group similar images?

Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images. When you tap the image preview, you can view all the images in the group.

How do you view an image?

Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen.

How do you delete an image?

Launch the Gallery app and select an image. You can then select the more options button and choose the delete option.

How do you share an image?

Launch the Gallery app and select an image. You can then select the more options button and choose the share option.

How do you modify an image?

Launch the Gallery app and select an image. You can then select the more options button and choose the modify option.

How do you add an image to favorites?

Launch the Gallery app and select an image. You can then select the more options button and choose the add to favorites option.

How do you crop enlarged images?

Launch the Gallery app and select an image.
Spread two fingers apart on the area you want to save and tap . The cropped area will be saved as a file.

How do you view a video?

Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen.

How do you lock the playback screen for a video?

Select the lock option on the video playback screen.

How do you skip to the previous video?

Select the skip to previous button on the video playback screen.

How do you rewind a video?

Tap and hold the skip to previous button on the video playback screen.

How do you capture the current screen?

Select the capture current screen button on the video playback screen.

How do you create an animated GIF?

Select the create GIF button on the video playback screen.

How do you configure the caption settings for a video?

Select the configure caption settings button on the video playback screen.

How do you rewind or fast-forward a video by dragging?

Drag the progress bar to the left or right.

How do you switch to the pop-up video player?

Select the pop-up player button on the video playback screen.

How do you rotate the screen?

Select the rotate screen button on the video playback screen.

How do you skip to the next video?

Select the skip to next button on the video playback screen.

How do you fast-forward a video?

Tap and hold the skip to next button on the video playback screen.

How do you pause and resume video playback?

Select the pause/play button on the video playback screen.

How do you change the screen ratio?

Select the screen ratio button on the video playback screen.

How do you adjust the video brightness?

Drag your finger up or down on the left side of the playback screen to adjust the brightness.

How do you adjust the video volume?

Drag your finger up or down on the right side of the playback screen to adjust the volume.

How do you rewind or fast-forward a video by swiping?

To rewind or fast-forward, swipe to the left or right on the playback screen.

How do you create albums and sort your images and videos?

Launch the Gallery app and tap Albums → → Create album to create an album.
Select the album, tap Add items, and then copy or move the images or videos you want.

How are stories created?

When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.

How do you view a story?

Launch the Gallery app, tap Stories, and then select a story.

How do you add or delete images or videos from a story?

To add or delete images or videos, select a story and tap → Add or Edit.

How do you sync images and videos?

Launch the Gallery app, tap → Settings → Sync with OneDrive, and then follow the on-screen instructions to complete the sync.

What are the benefits of syncing your gallery with the cloud?

When your Gallery app is synced with the cloud, pictures and videos you take will also be saved in the cloud. You can view images and videos saved in the cloud in your Gallery app and from other devices.

What cloud storage can you use when you connect your Samsung and Microsoft accounts?

When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

How do you delete images or videos?

Launch the Gallery app, tap and hold an image, a video, or a story to delete, and then tap Delete.

How do you activate the recycle bin feature?

Launch the Gallery app, tap → Settings, and then tap the Recycle bin switch to activate it.

How do you view files in the recycle bin?

To view files in the recycle bin, launch the Gallery app and tap → Recycle bin.

What is the split screen view?

Multi window lets you run two apps at the same time in the split screen view.

What is the pop-up view?

You can also run multiple apps at the same time in the pop-up view.

How do you open an app in split screen view?

Tap the Recents button to open the list of recently used apps.
Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view.
On the apps list, select another app to launch.

How do you adjust the window size in split screen view?

Drag the circles between the app windows to adjust the size of the windows.

How do you maximize a window in split screen view?

When you drag the circles between the app windows to the edge of the screen, the window will be maximised.

How do you open an app in pop-up view?

Tap the Recents button to open the list of recently used apps.
Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon. To use the pop-up window again, tap the app icon.

How do you move pop-up windows?

To move a pop-up window, tap the window’s toolbar and drag it to a new location.

What is Samsung Health?

Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and view health tips.

Where can you find more information about Samsung Health?

Visit http://www.samsung.com/samsung-health for more information.

How do you use Samsung Health?

Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup.

How do you edit items on the Samsung Health home screen?

To edit items on the Samsung Health home screen, tap → Manage items.

What can you do with the home cards in Samsung Health?

View health tips.
Manage your profile and view your health and fitness history.
Monitor your health and fitness.
Compare your step count records with other Samsung Health users or compete with your friends.

What are the limitations of some features in Samsung Health?

Some features may not be available depending on the region.

What can affect your step count in Samsung Health?

If you use the steps card while travelling by car or train, vibration may affect your step count.

What is Samsung Notes?

Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes.

How do you create notes in Samsung Notes?

Launch the Samsung Notes app, tap , and then create a note. You can change the input method by tapping or .
When you are finished composing the note, tap the Back button to save it. If you want to save the note in another file format, tap → Save as file.

How do you delete notes in Samsung Notes?

Tap and hold a note to delete and tap Delete.

What is Samsung Members?

Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

What is Samsung Kids?

You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.

How do you activate Samsung Kids?

Open the notification panel, swipe downwards, and then tap (Kids) to activate it. If you cannot find (Kids) on the quick panel, tap and drag the button over to add it. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.

What can you do on the Samsung Kids screen?

On the Samsung Kids screen, select the app you want to use.

What happens to your screen lock when activating Samsung Kids?

Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids.

How do you configure the parental control features in Samsung Kids?

You can configure the settings for Samsung Kids and view the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code.

How do you close Samsung Kids?

To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.

What are the Samsung Global Goals?

The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change.

What is Samsung Global Goals?

With Samsung Global Goals, learn more about the global goals and join the movement for a better future.

What is Samsung TV Plus?

Select the channels like you would use a TV and enjoy various video content free of charge.

How do you use Samsung TV Plus?

Launch the Samsung TV Plus app.

What is Galaxy Shop?

Access the Samsung website and view various information related to products.

How do you launch Galaxy Shop?

Launch the Galaxy Shop app.

What is the Calendar app?

Manage your schedule by entering upcoming events in your planner.

How do you create events in Calendar?

Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap .
Enter event details and tap Save.

How do you sync events with your accounts in Calendar?

Launch the Settings app, tap Accounts and backup → Manage accounts, and then select the account to sync with.
Tap Sync account and tap the Calendar switch to activate it. To add accounts to sync with, launch the Calendar app and tap → → Manage calendars → . Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name.

What is the Reminder app?

What do you need to receive more accurate notifications from Reminder?

To receive more accurate notifications, connect to a Wi-Fi or mobile network.

What do you need to use location reminders in Reminder?

To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

How do you start Reminder?

Launch the Calendar app and tap → Reminder. The Reminder screen will appear and the Reminder app icon ( ) will be added to the Apps screen.

How do you create reminders in Reminder?

Launch the Reminder app.
Tap , enter the details, and then tap Save.

How do you complete reminders in Reminder?

On the reminders list, tap or select a reminder and tap Complete.

How do you restore reminders in Reminder?

On the reminders list, tap → Completed.
Select a category and tap Edit.
Select a reminder to restore and tap Restore. Reminders will be added to the reminders list and you will be reminded again.

How do you delete reminders in Reminder?

To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete.

How do you record voice recordings with Voice Recorder?

Launch the Voice Recorder app.
Tap to start recording. Speak into the microphone.
Tap to finish recording.
Enter a file name and tap Save.

How do you pause a voice recording in Voice Recorder?

Tap to pause recording.

How do you insert a bookmark while making a voice recording in Voice Recorder?

While making a voice recording, tap BOOKMARK to insert a bookmark.

What is My Files?

Access and manage various files stored in the device.

How do you launch My Files?

Launch the My Files app.

How do you check for unnecessary data and free up storage space in My Files?

To check for unnecessary data and free up the device’s storage, tap Analyse storage.

How do you search for files or folders in My Files?

To search for files or folders, tap .

What is the Clock app?

Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.

How do you launch the Clock app?

Launch the Clock app.

What is the Calculator app?

Perform simple or complex calculations.

How do you launch the Calculator app?

Launch the Calculator app.

How do you view calculation history in Calculator?

Select the calculation history button.

How do you clear the calculation history in Calculator?

To clear the history, tap Clear history.

How do you close the calculation history panel in Calculator?

To close the calculation history panel, tap .

How do you use the unit conversion tool in Calculator?

Select the unit conversion tool button. You can convert various values, such as area, length, or temperature, into other units.

How do you display the scientific calculator in Calculator?

Select the scientific calculator button.

What is Game Booster?

Game Booster lets you play games in a better environment. You can use Game Booster while playing games.

How do you open the Game Booster panel?

To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to open Game Booster.

How do you lock the touchscreen in Game Booster?

Select the lock touchscreen button. To unlock the touchscreen, drag the lock icon in any direction.

How do you hide the buttons on the navigation bar in Game Booster?

Select the hide navigation buttons button. To display the buttons, tap on the navigation bar.

How do you take screenshots in Game Booster?

Select the screenshots button.

How do you record your game sessions in Game Booster?

Select the record button. To stop recording, tap .

How do you configure the settings for Game Booster?

Select the settings button.

What is Priority mode in Game Booster?

Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed.

What are the temperature and memory monitoring options in Game Booster?

Monitoring temperature / Monitoring memory: Set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the background when there is not enough memory.

How do you open the Game Booster panel from the navigation bar when the navigation bar is set to Swipe gestures?

On the Game Booster panel, tap → Block during game and tap the Navigation gestures switch to activate it.

How do you launch apps in pop-up windows while playing games?

Tap and select an app from the apps list.

How do you control and manage smart appliances and Internet of Things (IoT) products with a smartphone?

Control and manage smart appliances and Internet of Things (IoT) products with your smartphone by launching the SmartThings app, and tap Menu → How to use.

How do you add a device in SmartThings?

To add a device in SmartThings, launch the SmartThings app. Tap Devices → Add device or . Select a device and connect to it by following the on-screen instructions.

What are some things to keep in mind when adding a device in SmartThings?

Connection methods may vary depending on the type of connected devices or the shared content. The devices you can connect may vary depending on the region. Available features may differ depending on the connected device.

Are connected device errors or defects covered under Samsung warranty?

Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.

How do you share an image from the Gallery app?

To share an image from the Gallery app, launch the Gallery app and select an image. Tap and select a sharing method you want. You may incur additional charges when sharing files via the mobile network.

How do you share content with nearby devices via Quick Share?

Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices by launching the Gallery app and select an image. On the other device, open the notification panel, swipe downwards, and then tap (Quick Share) to activate it. If you cannot find (Quick Share) on the quick panel, tap and drag the button over to add it. Tap → Quick Share and select a device to transfer the image to. Accept the file transfer request on the other device.

How do you set who can find your device for Quick Share?

To set who can find your device for Quick Share, open the notification panel, swipe downwards, and then tap (Quick Share). Select an option from the following:

None: Do not allow others to find your device.
Contacts only: Only allow Samsung users in your contacts to share with your device.
Anyone nearby: Allow any nearby devices to share with your device.

How do you share an image via a web link?

To share an image via a web link, launch the Gallery app and select an image. Tap → Quick Share and select an option you want under Share as link:

Share using QR code: The link to the server where the image was uploaded will be created as a QR code. Scan the QR code on the other device to share the link.
Share in an app: When you select an app, the link to the server where the image was uploaded will be displayed. Share the link with others.

What are some of the Google apps?

Chrome: Search for information and browse webpages.
Gmail: Send or receive emails via the Google Mail service.
Maps: Find your location on the map, search the world map, and view location information for various places around you.
YT Music: Enjoy various music and videos provided by YouTube Music. You can also view the music collections stored on your device and play them.
Google Play Movies & TV: Purchase or rent videos, such as movies and TV programmes, from Play Store.
Drive: Store your content on the cloud, access it from anywhere, and share it with others.
YouTube: Watch or create videos and share them with others.
Photos: Search for, manage, and edit all your pictures and videos from various sources in one place.
Google: Search quickly for items on the Internet or your device.
Duo: Make a simple video call.
Messages: Send and receive messages on your device or computer, and share various content, such as images and videos.

Are all Google apps available?

Some apps may not be available depending on the service provider or model.

How do you customize device settings?

To customize device settings, launch the Settings app. To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions.

How do you sign in to a Samsung account?

To sign in to your Samsung account, on the Settings screen, tap Samsung account.

How do you change settings for various connections, such as the Wi-Fi feature and Bluetooth?

To change settings for various connections, such as the Wi-Fi feature and Bluetooth, on the Settings screen, tap Connections. The connection options include:

Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
NFC and contactless payments (NFC-enabled models): Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps.
Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services.
Mobile networks: Configure your mobile network settings.
Data usage: Keep track of your data usage amount and customize the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.
SIM card manager (dual SIM models): Activate your SIM or USIM cards and customize the SIM card settings.
Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices.
More connection settings: Customize settings to control other features.

What are some regulations when using Flight mode?

Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.

What are some features of Data Usage?

You can activate the data saver feature to prevent some apps running in the background from sending or receiving data. You can also select apps to always use the mobile data even when your device is connected to a Wi-Fi network.

Are there additional charges when using the Mobile Hotspot and Tethering feature?

You may incur additional charges when using this feature.

How do you connect to a Wi-Fi network?

To connect to a Wi-Fi network, on the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks with a lock icon require a password.

Will the device automatically reconnect to a Wi-Fi network each time it is available without requiring a password?

Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password.

How do you prevent a device from connecting to a Wi-Fi network automatically?

To prevent the device from connecting to the network automatically, tap next to the network and tap the Auto reconnect switch to deactivate it.

What should you do if you cannot connect to a Wi-Fi network properly?

If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router.

How do you connect to a device using Wi-Fi Direct?

To connect to a device using Wi-Fi Direct, on the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request. To end the device connection, select the device to disconnect from the list.

What are some precautions for using Bluetooth?

Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.
Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.

How do you pair with other Bluetooth devices?

On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it. The detected devices will be listed. Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals. Your device is visible to other devices while the Bluetooth settings screen is open. Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. To unpair the devices, tap next to the device name to unpair and tap Unpair.

How do you send an image to another device via Bluetooth?

Launch the Gallery app and select an image. Tap → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option. Accept the Bluetooth connection request on the other device.

What is NFC?

Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna.

How do you read information from NFC tags?

On the Settings screen, tap Connections and tap the NFC and contactless payments switch to activate it. Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data.

What do you need to do before using the NFC feature to make payments?

Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.

How do you make a payment with the NFC feature?

To make a payment with the NFC feature, on the Settings screen, tap Connections and tap the NFC and contactless payments switch to activate it. Touch the NFC antenna area on the back of your device to the NFC card reader. To set the default payment app, open the Settings screen and tap Connections → NFC and contactless payments → Contactless payments → Payment, and then select an app.

What are some things to keep in mind when making payments with the NFC feature?

The payment services list may not include all available payment apps. If you update the payment app or install a new one, the payment services that you used before may not work properly. If that is the case, on the Settings screen, tap Connections → NFC and contactless payments → Contactless payments → Payment or Others, and then select another app instead of the updated or newly installed app. Or, deselect the selected app.

How do you reduce data usage with the Data Saver feature?

To reduce data usage with the Data Saver feature, on the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. To select apps to use data without restriction, tap Allowed to use data while Data saver is on and select apps.

How do you select apps to use Mobile Data Only?

To select apps to use Mobile Data Only, on the Settings screen, tap Connections → Data usage → Mobile data only apps and tap the switches next to the apps you want. You may incur additional charges when using this feature.

How do you use the Mobile Hotspot feature?

To use the Mobile Hotspot feature, on the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. The icon appears on the status bar. You can change the level of security and the password by tapping Configure. On the other device’s screen, search for and select your device from the Wi-Fi networks list. Alternatively, tap QR code on the mobile hotspot screen and scan the QR code with the other device.

What should you do if the Mobile Hotspot is not found?

If the mobile hotspot is not found, on your device, tap Configure and set Band to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to deactivate it.

How do you share the device’s mobile data connection with other devices signed in to a Samsung account?

If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account.

How do you customize settings for More connection settings?

To customize settings to control other connection features, on the Settings screen, tap Connections → More connection settings. The options include:

Nearby device scanning: Set the device to scan for nearby devices to connect to.
Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
VPN: Set up virtual private networks (VPNs) on your device to connect to a school or company’s private network.
Private DNS: Set the device to use the security enhanced private DNS.
Ethernet: When you connect an Ethernet adaptor, you can use a wired network and configure network settings.

How do you print images or documents?

You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device.

How do you add printer plug-ins?

To add printer plug-ins, on the Settings screen, tap Connections → More connection settings → Printing → Download plugin. Select a printer plug-in and install it. Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer.

How do you print content?

To print content, while viewing content, such as images or documents, access the options list, tap Print → Select a printer → All printers…, and then select a printer. Printing methods may vary depending on the content type.

How do you change settings for various sounds on the device?

To change settings for various sounds on the device, on the Settings screen, tap Sounds and vibration. The sound and vibration options are:

Sound mode: Set the device to use sound mode, vibration mode, or silent mode.
Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
Temporary mute: Set the device to use silent mode for a certain period.
Ringtone: Change the call ringtone.
Notification sound: Change the notification sound.
Volume: Adjust the device’s volume level.
Call vibration pattern: Change the call vibration pattern.
Notification vibration pattern: Change the notification vibration pattern.
Vibration intensity: Adjust the force of the vibration notification.
System sound/vibration control: Set the device to sound or vibrate for actions, such as controlling the touchscreen.
Sound quality and effects: Set the device’s sound quality and effects.
Separate app sound: Set the device to play media sound from a specific app separately on the other audio device.

Are all the sound and vibration settings available?

Some features may not be available depending on the model.

How do you set the device’s sound quality and effects?

To set the device’s sound quality and effects, on the Settings screen, tap Sounds and vibration → Sound quality and effects. The sound quality and effects options are:

Dolby Atmos: Select a surround sound mode optimized for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.
Dolby Atmos for gaming: Experience the Dolby Atmos sound optimized for games while playing games.
Equalizer: Select an option for a specific music genre and enjoy optimized sound.
UHQ upscaler: Enhance the sound resolution of music and videos when using wired earphones.
Adapt sound: Set the best sound for you.

Are all the Sound quality and effects settings available?

Depending on the model, you must connect an earphone to use some features.

How do you set up Separate app sound?

To set up Separate app sound, on the Settings screen, tap Sounds and vibration → Separate app sound and tap the switch to activate it. Select an app to play media sounds separately and tap the Back button. Select a device for playing the selected app’s media sound.

How do you change notification settings?

To change notification settings, on the Settings screen, tap Notifications. The notification settings are:

Notification pop-up style: Select a notification pop-up style and change the settings.
Recently sent: View the apps that received recent notifications and change the notification settings. To customize notification settings for more apps, tap More → → All and select an app from the apps list.
Do not disturb: Set the device to mute all sounds except for allowed exceptions.
Advanced settings: Configure advanced settings for notifications.

How do you change display and Home screen settings?

To change display and Home screen settings, on the Settings screen, tap Display. Display settings are:

Light / Dark: Activate or deactivate dark mode.
Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule for applying dark mode.
Brightness: Adjust the brightness of the display.
Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted by the screen. You can set a schedule for applying this feature.
Font size and style: Change the font size and style.
Screen zoom: Make the items on the screen larger or smaller.
Full screen apps: Select apps to use with the full screen aspect ratio.
Screen timeout: Set the length of time the device waits before turning off the display’s backlight.
Navigation bar: Change the navigation bar settings.
Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.
Screen saver: Set the device to launch a screen saver when the device is charging.

May the dark theme be applied in all apps?

The dark theme may not be applied in some apps.

Are all display settings available?

Some features may not be available depending on the model.

How do you change wallpaper settings?

To change wallpaper settings for the Home screen and the locked screen, on the Settings screen, tap Wallpaper and style.

How do you apply themes to the device?

To apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons, on the Settings screen, tap Themes.

How do you configure settings for the Home screen?

To configure settings for the Home screen, such as the screen layout, on the Settings screen, tap Home screen.

How do you change the settings for the locked screen?

To change the settings for the locked screen, on the Settings screen, tap Lock screen. The locked screen settings are:

Screen lock type: Change the screen lock method.
Smart Lock: Set the device to unlock itself when trusted locations or devices are detected.
Secure lock settings: Change screen lock settings for the selected lock method.
Wallpaper services: Set the device to use wallpaper services such as Dynamic Lock screen.
Clock style: Change the type and color of the clock on the locked screen.
Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming.
Widgets: Change the settings of the items displayed on the locked screen.
Contact information: Set the device to show contact information, such as your email address, on the locked screen.
Notifications: Set how to show notifications on the locked screen.
Shortcuts: Select apps to display shortcuts to them on the locked screen.
About Lock screen: View the Lock screen version and legal information.

Are all locked screen settings available?

Some features may not be available depending on the service provider or model. The available options may vary depending on the screen lock method selected.

What is Smart Lock?

You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.

How do you set up Smart Lock?

To set up Smart Lock, on the Settings screen, tap Lock screen → Smart Lock and follow the on-screen instructions to complete the setup.

When is Smart Lock available to use?

This feature will be available to use after you set a screen lock method. If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.

How do you change settings to secure the device?

To change the settings for securing the device, on the Settings screen, tap Biometrics and security. The Biometric and Security settings are:

Face recognition: Set the device to unlock the screen by recognizing your face.
Fingerprints: Register your fingerprints to unlock the screen.
More biometrics settings: Change the settings for biometric data.
Google Play Protect: Set the device to check for harmful apps and behavior and warn about potential harm and remove them.
Security update: View the version of your device’s software and check for updates.
Google Play system update: View the Google Play system version and check for updates.
Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
Secure Wi-Fi: Set the device to protect your data while using unsecured Wi-Fi networks.
Private Share: Share files with others securely using blockchain technology.
Install unknown apps: Set the device to allow the installation of apps from unknown sources.
Encrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device.
Other security settings: Configure additional security settings.

Are all biometric and security settings available?

Some features may not be available depending on the service provider or model.

What is Face recognition?

You can set the device to unlock the screen by recognizing your face. If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password. If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.

What are some precautions for using face recognition?

Before using the face recognition to unlock your device, keep the following precautions in mind:

Your device could be unlocked by someone or something that looks like your image.
Face recognition is less secure than Pattern, PIN, or Password.

What are some tips for better face recognition?

Consider the following when using face recognition:

Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup
Ensure that you are in a well-lit area and that the camera lens is clean when registering
Ensure your image is not blurry for better match results

What are some tips for better face registration?

For better face registration, register your face indoors and out of direct sunlight.

How do you register your face?

To register your face, on the Settings screen, tap Biometrics and security → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen. The camera will scan your face.

What should you do if unlocking the screen with your face is not working properly?

If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.

How do you enhance face recognition?

To enhance the face recognition, tap Add alternative appearance to enhance recognition and add an alternate appearance.

How do you unlock the screen with your face?

To unlock the screen with your face, on the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap the Face unlock switch to activate it. On the locked screen, look at the screen. When your face is recognized, you can unlock the screen without using any additional screen lock method. If your face is not recognized, use the preset screen lock method.

How do you delete the registered face data?

To delete the registered face data, on the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.

What is Fingerprint recognition?

In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. This feature may not be available depending on the service provider or model. Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognize them as identical.

Can you use your fingerprint to unlock the screen for the first time after turning on the device?

If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password.

What should you do if your fingerprint is not recognized?

If your fingerprint is not recognized, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.

What are some conditions that may affect fingerprint recognition?

When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:

The device may not recognize fingerprints that are affected by wrinkles or scars.
The device may not recognize fingerprints from small or thin fingers.

How do you improve fingerprint recognition performance?

To improve recognition performance, register the fingerprints of the fingers used most often to perform tasks on the device.

What should you do to protect the fingerprint recognition sensor?

The Side key has a built-in fingerprint recognition sensor. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. Covering the fingerprint recognition sensor with accessories, such as stickers, may decrease the fingerprint recognition rate.

How can I ensure the fingerprint recognition sensor works properly?

Ensure the fingerprint recognition sensor and your fingers are clean and dry. Avoid bending your finger or using a fingertip as the device may not recognize your fingerprints. Cover the entire fingerprint recognition sensor with your finger. In dry environments, discharge static electricity by touching a metal object before using the fingerprint recognition sensor.

How do I register fingerprints on my device?

On the Settings screen, tap Biometrics and security → Fingerprints.
Read the on-screen instructions and tap Continue.
Set a screen lock method.
Place your finger on the Side key. After the device detects your finger, lift it up and place it on the Side key again. Repeat this action until the fingerprint is registered.
When you are finished registering your fingerprints, tap Done. You can check whether your fingerprint is registered by tapping Check added fingerprints.

How do I unlock the screen using my fingerprint?

You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.

On the Settings screen, tap Biometrics and security → Fingerprints.
Unlock the screen using the preset screen lock method.
Tap the Fingerprint unlock switch to activate it.
On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint.

How do I delete registered fingerprints?

On the Settings screen, tap Biometrics and security → Fingerprints.
Unlock the screen using the preset screen lock method.
Select a fingerprint to delete and tap Remove.

What is Secure Wi-Fi?

Secure Wi-Fi is a service that secures your Wi-Fi network connection. It encrypts data using Wi-Fi networks and disables tracking apps and websites so that you can use Wi-Fi networks safely.

How do I set up Secure Wi-Fi?

On the Settings screen, tap Biometrics and security → Secure Wi-Fi and follow the on-screen instructions to complete the setup.

How will I know when Secure Wi-Fi is activated?

When Secure Wi-Fi is activated, the icon will appear on the status bar.

What are the limitations of Secure Wi-Fi?

Using this feature may result in a slower Wi-Fi network speed. This feature may not be available depending on the Wi-Fi network, service provider, or model.

How do I select apps to protect using Secure Wi-Fi?

Select apps to protect using Secure Wi-Fi so that you can safely protect data, such as your password or your activity in apps, from being accessed by others. On the Settings screen, tap Biometrics and security → Secure Wi-Fi → → Settings → Protected apps and tap the switches next to the apps you want to protect using Secure Wi-Fi.

Can all apps be protected using Secure Wi-Fi?

Some apps may not support this feature.

Can I purchase a protection plan for Wi-Fi networks?

You are provided with a free protection plan for Wi-Fi networks every month. You can also purchase paid protection plans and have unlimited bandwidth protection for a limited time.

How do I purchase a protection plan for Wi-Fi networks?

On the Settings screen, tap Biometrics and security → Secure Wi-Fi.
Tap Protection plan → Upgrade and select the plan you want. For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account.
Follow the on-screen instructions to complete the purchase.

How can I view the app or feature’s permission usage history?

On the Settings screen, tap Privacy → Permissions used in last 24 hours.

How can I view and edit the permission settings for features and apps?

On the Settings screen, tap Privacy → Permission manager.

How can I configure settings for app access?

On the Settings screen, tap Privacy → Controls and alerts.

How can I manage personal data related to my Samsung account and change the settings for Customisation Service?

On the Settings screen, tap Privacy → Samsung.

How can I configure advanced settings for privacy?

On the Settings screen, tap Privacy → Google.

How can I view the list of apps that have permission to access the device’s location and edit the permission settings?

On the Settings screen, tap Location → App permissions.

How can I view the location services the device is using?

On the Settings screen, tap Location → Location services.

How can I view which apps request my current location information?

On the Settings screen, tap Location → Recent access.

How do I enter my medical information?

On the Settings screen, tap Safety and emergency → Medical info.

How do I enter my emergency contacts?

On the Settings screen, tap Safety and emergency → Emergency contacts.

How do I set the device to send help messages?

On the Settings screen, tap Safety and emergency → Send SOS messages to set the device to send help messages by pressing the Side key several times.

How do I change the settings for wireless emergency alerts?

On the Settings screen, tap Safety and emergency → Wireless emergency alerts.

How do I activate the Emergency Location Service (ELS) feature?

On the Settings screen, tap Safety and emergency → Emergency Location Service.

How do I switch the device to emergency mode to reduce battery consumption?

On the Settings screen, tap Safety and emergency → Emergency mode.

How do I add my Samsung and Google accounts, or other accounts, to sync with?

On the Settings screen, tap Accounts and backup → Manage accounts.

How do I back up my data and settings, and restore the previous device’s data and settings?

On the Settings screen, tap Accounts and backup → Samsung Cloud.

How do I back up my sensitive information?

On the Settings screen, tap Accounts and backup → Google Drive. You must sign in to your Google account to back up data.

How do I launch Smart Switch and transfer data from my previous device?

On the Settings screen, tap Accounts and backup → Smart Switch.

How often should I back up my data?

Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.

How do I back up my device’s data to Samsung Cloud?

On the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.
Tap the switches next to the items you want to back up and tap Back up now.
Tap Done.

Will all data be backed up when I back up to Samsung Cloud?

Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.

How do I view the backup data for other devices in my Samsung Cloud?

On the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.

How can I restore my backup data from Samsung Cloud to my device?

On the Settings screen, tap Accounts and backup.
Tap Restore data and select a device you want.
Tick items you want to restore and tap Restore.

How can I configure settings for some features provided by Google?

On the Settings screen, tap Google.

How do I connect my device to a vehicle and control some of my device’s features on the vehicle’s display?

On the Settings screen, tap Advanced features → Android Auto.

How do I change the Quick Share settings?

On the Settings screen, tap Advanced features → Quick Share.

How can I use new features of the device?

On the Settings screen, tap Advanced features → Labs.

How do I select an app or feature to launch using the Side key?

On the Settings screen, tap Advanced features → Side key.

How do I activate the motion feature and configure settings?

On the Settings screen, tap Advanced features → Motions and gestures.

How do I activate one-handed operation mode?

On the Settings screen, tap Advanced features → One-handed mode.

How do I change the settings for screenshots?

On the Settings screen, tap Advanced features → Screenshots.

How do I set the device to display the people I contacted on the sharing options panel to allow me to share content directly?

On the Settings screen, tap Advanced features → Show contacts when sharing content.

How do I install the second app and use two separate accounts for the same messenger app?

On the Settings screen, tap Advanced features → Dual Messenger.

How do I set the device to turn on the screen when I pick it up?

On the Settings screen, tap Advanced features → Motions and gestures → Lift to wake.

How do I set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off?

On the Settings screen, tap Advanced features → Motions and gestures → Double tap to turn on screen.

How do I set the device to turn off the screen by double-tapping an empty area on the Home screen or the locked screen?

On the Settings screen, tap Advanced features → Motions and gestures → Double tap to turn off screen.

How do I set the device to prevent the display from turning off while I am looking at it?

On the Settings screen, tap Advanced features → Motions and gestures → Keep screen on while viewing.

How do I set the device to alert me if I have missed calls or new messages when I pick up the device?

On the Settings screen, tap Advanced features → Motions and gestures → Alert when phone picked up.

Will the ‘Alert when phone picked up’ feature always work?

This feature may not work if the screen is turned on or the device is not on a flat surface.

How do I set the device to mute certain sounds?

On the Settings screen, tap Advanced features → Motions and gestures → Turn over to mute to set the device to mute certain sounds by using motions or gestures.

How do I set the device to open or close the notification panel when I swipe upwards or downwards on the fingerprint recognition sensor?

On the Settings screen, tap Advanced features → Motions and gestures → Finger sensor gestures.

When is the ‘Finger sensor gestures’ feature not available?

This feature is not available when the sensor is detecting your fingerprint.

What can cause an unintended input for some features using sensors?

Excessive shaking or an impact to the device may cause an unintended input for some features using sensors.

How do I install a second app and use two separate accounts for the same messenger app?

On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear.
Tap the switch of an app to install the second app. The second app will be installed. The second app’s icon will be displayed with .

Are there limitations to the Dual Messenger feature?

The Dual Messenger feature may not be available depending on the app. Some features of the app may be limited for the second app.

How do I uninstall a second app?

On the Settings screen, tap Advanced features → Dual Messenger.
Tap the switch of the app you want to uninstall and tap Uninstall. All data related to the second app will be deleted.

What happens if I uninstall the first app?

If you uninstall the first app, the second app will also be deleted.

How do I view the history of my device usage and use features to prevent my device from interfering with my life?

On the Settings screen, tap Digital Wellbeing and parental controls.

How do I set goals for how much I use my device a day?

On the Settings screen, tap Digital Wellbeing and parental controls → Screen time.

How do I limit the daily usage time for each app?

On the Settings screen, tap Digital Wellbeing and parental controls → App timers to limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it.

How do I activate focus mode to avoid distractions from my device and stay focused on what I want?

On the Settings screen, tap Digital Wellbeing and parental controls → Focus mode. You can use the apps you allowed to be used in focus mode.

How do I activate bedtime mode to reduce eye strain before sleeping and prevent my sleep from being disturbed?

On the Settings screen, tap Digital Wellbeing and parental controls → Bedtime mode.

How do I activate the volume monitor to protect my hearing?

On the Settings screen, tap Digital Wellbeing and parental controls → Volume monitor.

How do I manage my children’s digital use?

On the Settings screen, tap Digital Wellbeing and parental controls → Parental controls.

How do I optimize my device?

On the Settings screen, tap Battery and device care → Optimise now. The quick optimisation feature improves device performance.

How does the quick optimisation feature improve device performance?

The quick optimisation feature improves device performance through the following actions:

Closing apps running in the background.
Managing abnormal battery usage.
Scanning for crashed apps and malware.

How do I set the device to perform auto optimisation when the device is not in use?

Tap → Automation → Auto optimise daily and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time.

How do I check the remaining battery power and time to use the device?

On the Settings screen, tap Battery and device care → Battery.

How do I activate power saving mode to extend the battery’s usage time?

On the Settings screen, tap Battery and device care → Battery → Power saving.

How do I limit battery usage for apps that I do not use often?

On the Settings screen, tap Battery and device care → Battery → Background usage limits.

How do I configure advanced settings for the battery?

On the Settings screen, tap Battery and device care → Battery → More battery settings.

What does the usage time left show?

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Will I receive notifications from apps that use power saving mode?

You may not receive notifications from some apps that use power saving mode.

How do I check the status of the used and available memory?

On the Settings screen, tap Battery and device care → Storage.

How do I delete files or uninstall apps that I do not use anymore?

On the Settings screen, tap Battery and device care → Storage. To delete files or uninstall apps that you do not use anymore, select a category. Then, tap and hold, or select, an item and tap Delete or Uninstall.

Why is the actual available capacity of the internal memory less than the specified capacity?

The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device.

Where can I view the available capacity of the internal memory?

You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.

How do I speed up my device by stopping apps running in the background?

On the Settings screen, tap Battery and device care → Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now.

How do I check the device’s security status?

On the Settings screen, tap Battery and device care → Device protection → Scan phone. This feature scans your device for malware.

How do I update my device’s software?

On the Settings screen, tap Battery and device care → Software update.

How do I test my device?

On the Settings screen, tap Battery and device care → Diagnostics. Select an item to test or tap Test all to test all items.

How do I monitor and reduce my mobile data usage?

On the Settings screen, tap Battery and device care → Ultra data saving, and then tap the switch to activate it. This feature monitors and reduces your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network.

Is Ultra data saving available on all devices?

This feature may not be available depending on the service provider or model.

Will all webpages and content be available when Ultra data saving is activated?

Some webpages or content may not be available when this feature is activated, depending on the service provider or the mobile network conditions.

How do I manage the device’s apps and change their settings?

On the Settings screen, tap Apps. This allows you to view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.

How do I customize my device’s system settings or reset the device?

On the Settings screen, tap General management.

How do I select device languages?

On the Settings screen, tap General management → Language.

How do I change the settings for text-to-speech features used when TalkBack is activated, such as languages, speed, and more?

On the Settings screen, tap General management → Text-to-speech output.

How do I access and alter the settings to control how the device displays the time and date?

On the Settings screen, tap General management → Date and time.

What happens to the time and date if the battery remains fully discharged?

If the battery remains fully discharged, the time and date is reset.

How do I change the settings for the Samsung keyboard?

On the Settings screen, tap General management → Samsung Keyboard settings.

How do I select a keyboard to use by default and change the keyboard settings?

On the Settings screen, tap General management → Keyboard list and default.

How do I change the settings for an external keyboard?

On the Settings screen, tap General management → Physical keyboard.

How do I change the settings for an external mouse or trackpad?

On the Settings screen, tap General management → Mouse and trackpad.

How do I select an autofill service to use?

On the Settings screen, tap General management → Passwords and autofill.

How do I reset my device’s settings or perform a factory data reset?

On the Settings screen, tap General management → Reset.

How do I ask questions or view frequently asked questions?

On the Settings screen, tap General management → Contact us.

How do I add languages to use on my device?

On the Settings screen, tap General management → Language → Add language. To view all the languages that can be added, tap → All languages.
Select a language to add.
To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.

How do I change the default language from my languages list?

To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used.

How do I configure various settings to improve accessibility to the device?

On the Settings screen, tap Accessibility.

How do I check the accessibility features I am currently using and see other recommended features?

On the Settings screen, tap Accessibility → Recommended for you.

How do I activate TalkBack, which provides voice feedback?

On the Settings screen, tap Accessibility → TalkBack. To view help information to learn how to use this feature, tap Settings → Tutorial and help.

How do I customize the settings to improve accessibility for visually impaired users?

On the Settings screen, tap Accessibility → Visibility enhancements.

How do I customize the settings to improve accessibility for users with hearing impairment?

On the Settings screen, tap Accessibility → Hearing enhancements.

How do I customize the settings to improve accessibility for users who have reduced dexterity?

On the Settings screen, tap Accessibility → Interaction and dexterity.

How do I configure settings for Direct access and notification features?

On the Settings screen, tap Accessibility → Advanced settings.

How do I view accessibility services installed on the device?

On the Settings screen, tap Accessibility → Installed apps.

How do I view the Accessibility information?

On the Settings screen, tap Accessibility → About Accessibility.

How do I ask questions or view frequently asked questions about Accessibility?

On the Settings screen, tap Accessibility → Contact us.

How do I update my device’s software?

On the Settings screen, tap Software update.

How do I check for and install updates manually?

On the Settings screen, tap Software update → Download and install.

How do I set the device to download updates automatically when connected to a Wi-Fi network?

On the Settings screen, tap Software update → Auto download over Wi-Fi.

How do I view information about the last software update?

On the Settings screen, tap Software update → Last update.

What happens if emergency software updates are released for my device’s security?

If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

Where can I find security updates for my model?

For security updates for your model, visit security.samsungmobile.com. The website supports only some languages.

How do I get help through the remote support service?

On the Settings screen, tap Remote support.

How do I access my device’s information?

On the Settings screen, tap About phone.

How do I change my device’s name?

On the Settings screen, tap About phone, and then tap Edit.

How do I view various device information, such as the SIM card status, Wi-Fi MAC address, and serial number?

On the Settings screen, tap About phone → Status information.

How do I view legal information related to the device, such as safety information and the open source licence?

On the Settings screen, tap About phone → Legal information.

How do I view the device’s software information, such as its operating system version and firmware version?

On the Settings screen, tap About phone → Software information.

How do I view the device’s battery status and information?

On the Settings screen, tap About phone → Battery information.

What are the precautions for using the device?

Please read this manual when using the device to ensure safe and proper use.

Descriptions are based on the device’s default settings.
Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
The device may require a connection to a Wi-Fi or mobile network when using some apps or features.
Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.
Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.
Default apps that come with the device are subject to updates and may no longer be supported without prior notice.
Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
- It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device.
- You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display → Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen.
- To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it.
Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About phone → Status information. If your device does not have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal use.
Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About phone → Regulatory information.
Your device contains magnets. Keep a safe distance between your device and objects that may be affected by magnets such as credit cards and implantable medical devices. If you have an implantable medical device, consult your physician before use.

What do the instructional icons mean?

Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information

Where can I find information about package contents?

Refer to the quick start guide for package contents.

What are the notes on package contents and accessories?

The items supplied with the device and any available accessories may vary depending on the region or service provider.
The supplied items are designed only for this device and may not be compatible with other devices.
Appearances and specifications are subject to change without prior notice.
You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
Use only Samsung-approved accessories. Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty.
Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

What could cause my device to heat up while charging?

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging.

What should I do if my device heats up while charging?

Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

Is fast charging available on all models?

The wireless charging or fast charging feature is only available on supported models.

Why might my device heat up during use?

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption.

What should I do if my device heats up during use?

Close any running apps and do not use the device for a while.

What are some examples of situations in which the device may overheat?

During the initial setup after purchase or when restoring data
When downloading large files
When using apps that require more power or using apps for extended periods
- When playing high-quality games for extended periods
- When recording videos for extended periods
- When streaming videos while using the maximum brightness setting
- When connecting to a TV
While multitasking (or, when running many apps in the background)
- When using Multi window
- When updating or installing apps while recording videos
- When downloading large files during a video call
- When recording videos while using a navigation app
When using large amount of data for syncing with the cloud, email, or other accounts
When using a navigation app in a car while the device is placed in direct sunlight
When using the mobile hotspot and tethering feature
When using the device in areas with weak signals or no reception
When charging the battery with a damaged USB cable
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
When you are roaming

What should I do when the device heats up?

Keep the device updated with the latest software.
Conflicts between running apps may cause the device to heat up. Restart the device.
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
Close apps that increase battery consumption or that run in the background when not in use.
Delete unnecessary files or unused apps.
Decrease the screen brightness.
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

What are the precautions for device overheating?

If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.

If the device overheats and reaches a certain temperature, a warning message will appear to prevent device failure, skin irritations and damages, and battery leakage. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down.
If the second message appears due to a further increase of the device’s temperature, the device will turn off. Do not use the device until the device’s temperature drops below the specified level. If the second warning message appears during an emergency call, the call will not be disconnected by a forced shut down.

What are the precautions for operating environment?

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

Do not store your device in very cold or very hot temperatures.
Do not expose your device to direct sunlight for extended periods.
Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
Do not place the device in any areas that may overheat, such as on an electric heating mat.
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high-pressure containers.
Do not use a cable whose covering is peeled off or damaged

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